Sales Development Representative 

• Be a part of a high energy, collaborative environment. Throughout your SDR tenure, you’ll work directly with Account Executives and Sales Managers to strategize on targeted outreach and to gain exposure to the entire sales cycle. 
• Extensive tech stack at your fingertips – Salesforce, Outreach, ZoomInfo, Gong, Linkedin Sales Navigator, 6sense, Drift, AppAnnie, and more! 
• Follow up on inbound leads and run targeted ABX campaigns to generate pipeline for the sales team – for both net new and existing customers. 

The Sales Development Representative (SDR) position at SmartBear offers a great opportunity to rapidly advance your sales career at a cutting-edge tech company located in Somerville, MA. At SmartBear, we know that the key to success is a high-performing sales team. That’s why we’re looking to hire motivated SDRs to help generate a robust pipeline of qualified opportunities. We’re also huge believers in promoting from within – successful SDRs can be promoted to an Account Executive position within 12 months (sometimes faster!) 

As an SDR in the Somerville office, you’ll have the opportunity to be a part of a world-class sales team. This team is both highly competitive, collaborative and demands quality work at every level. Each SDR is paired with an Account Executive mentor from the Sales team and receives consistent coaching and training from leadership and their peers throughout the program. The environment fosters accelerated professional growth and shapes the next generation of Sales Professionals here at SmartBear. 

About the role 

As a Sales Development Representative you will:  

• Work & qualify inbound leads via phone, email & chat
• Conduct high volume outreach (60-100 activities per day)
• Convert qualified conversations/leads to pipeline for sales team
• Collaborate with Account Executives to generate targeted Outbound campaigns
• Receive consistent training and enablement on product knowledge and sales skills  

We are looking for you if you have:  

• 1-2 years in a customer-facing role  
• Strong communication skills 
• Highly coachable with a strong willingness to learn
• Passionate desire to move up within a sales organization
• Local to our Headquarters in Somerville, MA 

Why you should join the SmartBear crew: 

• You can grow your career at every level. 
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person. 
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.  

Did you know? 

• Our main goal at SmartBear is to make our technology-driven world a better place.  
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.  
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.  
• We’ve won major industry (product and company) awards including SD Times, DeveloperWeek's Devies Award, the AI Breakthrough Award, and BuiltIn Best Places to Work.

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.

As a Renewals Specialist you will be building and developing enduring relationships with SmartBear customers, acting as their trusted advisor and understanding their unique business challenges. SmartBear is hiring top sales talent for Renewal Sales due to massive market demand as we are in the midst of unprecedented growth and global expansion. The SmartBear Renewals Specialist will nurture the customer relationship and act as a sales enabler to drive retention and customer loyalty for SmartBear products.

Responsibilities

• Strategically engage with customers to align customer goals with our solutions. Ensure account retention, development and growth of lifetime customer value
• Drive customer use and adoption of software to ensure maximum license utilization by facilitating successful onboarding and adoption of software leading to retention, upsell and cross sell opportunities
• Expand and grow customer accounts by identifying customer needs and educating and selling additional products in our software portfolio
• Monitor and report customers’ product experiences and provide consultation and recommendations to improve performance and success

Requirements:

• 1-2 years of experience in a customer facing role
• Bachelor’s degree or equivalent experience
• Sales, account management or customer success experience, especially in software, a plus
• Strong customer-focus and service orientate
• Excellent interpersonal skills and ability to build trusted relationships with individuals at all levels of an organization
• Ability to consult with customers’ remotely or onsite (if needed) at the business operation and technical levels
• Ability to accomplish results working through others
• Hands on, individual contributor and collaborative team player
• Excellent written and oral communication skills, including presentation skills
• Strong analytical and problem-solving abilities

Engineering Manager - AI Services (BearQ) 

Hybrid in-office, Somerville, MA 

• We’re looking for a manager to provide technical guidance and career growth mentorship to a full-stack engineering team building an AI-native and autonomous application testing platform named BearQ. 
• The team has a mix of junior and senior engineers with demonstrated ability to perform at a high level and deliver a quality product fast. 
• Front-end: TypeScript, Vue, HTML/CSS 
• Back-end: Typescript 
• Infra: AWS (EC2, S3, RDS, ECS) 

Product intro 

SmartBear’s BearQ platform (https://smartbear.com/product/bearq/) delivers autonomous application testing using AI-native QA agents who explore, understand, validate and report on the application. BearQ agents are always-on and continuously adapt their understanding of the application as it evolves over time. BearQ agents can work alongside established QA teams to augment the team’s work, or they can operate independently to comprehensively test an application. 

BearQ was built entirely in-house from scratch by a small but powerful team of full-stack engineers with expertise in agentic AI and distributed systems. Combining Vision Language Models and asynchronous systems, BearQ agents can test applications across the device spectrum in a highly scalable and tunable way.  

About the role 

As an Engineering Manager you will promote a culture of collaboration and innovation leading to success. Your direct reports will be junior and senior engineers in the U.S., with a mix of onsite and remote employees. You will report to the VP of AI and Architecture. In this role, you are expected to: 

• Direct the technical work for a team of software engineers ranging from front-end to back-end, and junior to senior experience levels. 
• Take a proactive approach to improving the entire software development life-cycle. 
• Leverage modern best practices (e.g., Agile) to manage the delivery of software through continuous deployment, integration and test-driven development, including issue triaging, planning and assigning based on experience and skills. 
• Collaborate cross-functionally with external teams to build relationships that deliver on company goals. 
• Work effectively with product managers, engineers and leadership to grow your team and most effectively meet aggressive business outcomes. 
• Synthesize customer feedback and advise on technical designs for new features. 
• Determine processes and metrics to ensure products are market ready. 
• You will not be expected to author code in this role, but it is required that you maintain a concrete technical understanding of our system and the information flow throughout it. 

We are looking for you if you have:  

• 3+ years managing software development scrum teams 
• Experience in a SaaS-based company with some remote employees 
• At least one year as software engineer in a production role 
• Ability to turn high-level requirements into actionable plans with projected target dates 
• Outstanding proactive communication skills and English fluency 

We value intelligence, humility and hard work – after all, we’re solving complex technical problems! 

Why you should join the SmartBear crew: 

• You can grow your career at every level.  
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun. 
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off. 
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.  
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.  

Did you know? 

• Our main goal at SmartBear is to make our technology-driven world a better place.  
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.  
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.  
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. 

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status. 

About Formlabs:

Do you want to change how the world creates?

At Formlabs, we’re building the tools that make it possible for anyone to bring their ideas to life, from cutting-edge products to life-saving medical devices. Our 3D printing technology powers innovation at more than 50,000 industry leaders worldwide, including Apple, Google, Tesla, New Balance, and NASA. Together, we’re helping everyone design, prototype, and manufacture faster than ever before.

We’re a team of hands-on builders, engineers, and innovators reinventing how the world makes physical things. If you’re ready to shape the future of fabrication, come build it with us.

Your Impact: 

As a Digital Systems Engineer at Formlabs, you will play a crucial role in designing, enhancing, and maintaining applications in our digital landscape: eCommerce, CRM, Marketing, and Sales/Service. You will build new features, facilitate new integrations with other business systems, and ensure the performance, stability, and scalability of our digital environment. You will collaborate closely with business stakeholders and peer Systems teams to deliver impactful solutions that support our growth and improve operational efficiency.

This is an exciting opportunity for a motivated digital engineer who can span across multiple platforms and technologies, thrives in a fast-paced, collaborative environment, and is passionate about driving business growth and excellence through technology.

This role is based in our Budapest, Hungary office or in our Somerville, Massachusetts, USA office and is a full-time position.

The Job:

• Architect, develop, configure, and customize the back-end Shopify B2B Commerce platform, including creating/enhancing Shopify Apps, Shopify Functions & Extensions, and Shopify APIs. (This is not a front-end Shopify role.)
• Design and develop complex B2B capabilities that go beyond Shopify B2B’s standard features, both inside and outside Shopify B2B, and with relevant integration capabilities throughout Formlabs digital landscape.
• Partner with the headless front-end teams and provide backend expertise, data, and API endpoints that serve blazing-fast, SEO-optimized user experiences.
• Partner with the Salesforce team to architect and develop key integrations, features, and functions to enable sales and service excellence, through both assisted and self-service capabilities.
• Collaborate and drive enterprise integrations between Shopify, Salesforce, ERP, DWH, and other internal/external systems using APIs and middleware.
• Develop and contribute to various other digital roadmap initiatives, such as marketing automation, AI-driven tools for sales and service, and vendor solutions.
• Utilize modern software development practices to deliver well-documented, clean, efficient code: version/branch control, QA practices, CI/CD, deployment keys, etc.
• Collaborate with stakeholders and technical partners to define and understand requirements and translate to scalable technical solutions.
• Contribute to the strategic direction of Formlabs’ digital landscape.

You:

• 5+ years of professional experience as a full-stack engineer building eCommerce or digital platforms for a B2B business
• Proven proficiency and experience in Shopify B2B, Shopify Apps, Shopify Functions & Extensions, and Shopify APIs from a back-end perspective in a headless context (this is not a front-end role)
• Experience and understanding of enterprise integration and the complexities of integrating Shopify, Salesforce, ERP, and DWH in a fast-moving business
• Experience with Salesforce ecosystem and understanding of Apex, Lightning, Flow, Validation rules, Automations, and APIs Skills
• Data savviness: ability to write SQL queries from scratch, and knowledge of data warehouse concepts and tools (i.e. BigQuery, etc.)
• Experience with software development and deployment tools: GitHub, Gearset, Kubernetes, etc.
• Excellent problem-solving, analytical, and communication skills
• Ability to work in a collaborative, fast-paced environment, and the ability to learn and implement new technologies quickly
• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.

Bonus Points:

• Shopify Verified Skills and Badges (Shopify B2B: Launch and Customization, Shopify B2B: Foundations, Discovery and Solution Design, etc.)
• Salesforce Developer certifications (e.g., Platform Developer I/II), Apex experience.
• Experience with iPaaS middleware or cloud-based integration functions (AWS Lambda/GCP Cloud Functions).
• Ability to effectively leverage AI coding tools
• Familiarity with various ERP, CRM, Marketing Automation, Data Analytics, and Business Intelligence systems and tools.

Our Benefits & Perks:

• Robust equity program to build future wealth through RSUs
• Comprehensive healthcare coverage (Medical, Dental, Vision)
• 401K matching and access to financial advisors
• Generous paid Parental Leave (up to 16 weeks)
• Tenure-based paid Sabbatical Leave (up to 6 weeks)
• Flexible Out of Office Plan – Take time when you need it
• Ample on-site parking & pre-tax commuter benefits
• Healthy on-site lunches, snacks, beverages, & treats
• Regular sponsored professional development opportunities
• Many opt-in culture events across our diverse community
• And of course… unlimited 3D prints

We are an equal opportunity employer and value diversity at our company.  We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  

Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.

About Formlabs:

Do you want to change how the world creates?

At Formlabs, we’re building the tools that make it possible for anyone to bring their ideas to life, from cutting-edge products to life-saving medical devices. Our 3D printing technology powers innovation at more than 50,000 industry leaders worldwide, including Apple, Google, Tesla, New Balance, and NASA. Together, we’re helping everyone design, prototype, and manufacture faster than ever before.

We’re a team of hands-on builders, engineers, and innovators reinventing how the world makes physical things. If you’re ready to shape the future of fabrication, come build it with us.

Your Impact: 

As a Senior Shopify Engineer at Formlabs, you will play a crucial role in designing, enhancing, and maintaining applications in our digital landscape: eCommerce, CRM, Marketing, and Sales/Service. You will build new features, facilitate new integrations with other business systems, and ensure the performance, stability, and scalability of our digital environment. You will collaborate closely with business stakeholders and peer Systems teams to deliver impactful solutions that support our growth and improve operational efficiency.

This is an exciting opportunity for a motivated digital engineer who can span across multiple platforms and technologies, thrives in a fast-paced, collaborative environment, and is passionate about driving business growth and excellence through technology.

This role is based in our Budapest, Hungary office or in our Somerville, Massachusetts, USA office and is a full-time position.

The Job:

• Architect, develop, configure, and customize the back-end Shopify B2B Commerce platform, including creating/enhancing Shopify Apps, Shopify Functions & Extensions, and Shopify APIs. (This is not a front-end Shopify role.)
• Design and develop complex B2B capabilities that go beyond Shopify B2B’s standard features, both inside and outside Shopify B2B, and with relevant integration capabilities throughout Formlabs digital landscape.
• Partner with the headless front-end teams and provide backend expertise, data, and API endpoints that serve blazing-fast, SEO-optimized user experiences.
• Partner with the Salesforce team to architect and develop key integrations, features, and functions to enable sales and service excellence, through both assisted and self-service capabilities.
• Collaborate and drive enterprise integrations between Shopify, Salesforce, ERP, DWH, and other internal/external systems using APIs and middleware.
• Develop and contribute to various other digital roadmap initiatives, such as marketing automation, AI-driven tools for sales and service, and vendor solutions.
• Utilize modern software development practices to deliver well-documented, clean, efficient code: version/branch control, QA practices, CI/CD, deployment keys, etc.
• Collaborate with stakeholders and technical partners to define and understand requirements and translate to scalable technical solutions.
• Contribute to the strategic direction of Formlabs’ digital landscape.

You:

• 5+ years of professional experience as a full-stack engineer building eCommerce or digital platforms for a B2B business
• Proven proficiency and experience in Shopify B2B, Shopify Apps, Shopify Functions & Extensions, and Shopify APIs from a back-end perspective in a headless context (this is not a front-end role)
• Experience and understanding of enterprise integration and the complexities of integrating Shopify, Salesforce, ERP, and DWH in a fast-moving business
• Experience with Salesforce ecosystem and understanding of Apex, Lightning, Flow, Validation rules, Automations, and APIs Skills
• Data savviness: ability to write SQL queries from scratch, and knowledge of data warehouse concepts and tools (i.e. BigQuery, etc.)
• Experience with software development and deployment tools: GitHub, Gearset, Kubernetes, etc.
• Excellent problem-solving, analytical, and communication skills
• Ability to work in a collaborative, fast-paced environment, and the ability to learn and implement new technologies quickly
• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.

Bonus Points:

• Shopify Verified Skills and Badges (Shopify B2B: Launch and Customization, Shopify B2B: Foundations, Discovery and Solution Design, etc.)
• Salesforce Developer certifications (e.g., Platform Developer I/II), Apex experience.
• Experience with iPaaS middleware or cloud-based integration functions (AWS Lambda/GCP Cloud Functions).
• Ability to effectively leverage AI coding tools
• Familiarity with various ERP, CRM, Marketing Automation, Data Analytics, and Business Intelligence systems and tools.

Our Benefits & Perks:

• Robust equity program to build future wealth through RSUs
• Comprehensive healthcare coverage (Medical, Dental, Vision)
• 401K matching and access to financial advisors
• Generous paid Parental Leave (up to 16 weeks)
• Tenure-based paid Sabbatical Leave (up to 6 weeks)
• Flexible Out of Office Plan – Take time when you need it
• Ample on-site parking & pre-tax commuter benefits
• Healthy on-site lunches, snacks, beverages, & treats
• Regular sponsored professional development opportunities
• Many opt-in culture events across our diverse community
• And of course… unlimited 3D prints

We are an equal opportunity employer and value diversity at our company.  We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  

Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.

Job Title: Automation Engineer 2, Support Applications Engineering

The Automation BU is growing with a new mandate of external sales and support. A primary differentiator of our offering is Managed Automation Services (MAS), which involves our SAE team actively monitoring deployed RAC systems and remotely recovering within a short Service Level Agreement (SLA). All members of this team must be highly trained with lab automation instrumentation in addition to being the global experts on our own scheduling and control software and our integration hardware. The members of this team are monitoring all deployed RAC systems and rapidly responding to errors, in addition to working on continuous improvement projects across the RAC tech stack.  

As a member of the Automation Support Applications Engineering team, you are at the intersection of technology development, deployment to the customer site and continual support of the deployed technology. Your goal is to understand and translate the needs of the customer and to work alongside Automation Scientists, Software Engineers, and Mechatronics Engineers to turn a scoped integrated automation system into a real, production-ready system. Additionally, your goal is to ensure the customer maintains system uptime and operational throughput. This role requires strong attention to detail, collaborative communication and project management skills to excel. 

This is a unique role within the Support Apps Engineering Team in that it will be the first member of an overnight shift and will require you to be onsite, alone for several hours. The person who fills this position will need to be self-motivated, work independently, and yet still be part of a team. You will be the primary owner of our Autonomous Lab for the hours you work, including troubleshooting errors, performing instrument maintenance, and addressing user tickets.

To learn more about automation engineering at Ginkgo, take a look at our website: Ginkgo Automation

Responsibilities:

• Primary owner of Ginkgo’s Autonomous Lab during overnight hours - recover from errors, perform instrument maintenance, address user tickets 
• Execute or guide remote recovery efforts with customers, diagnosing root causes and executing corrective actions for instrument or integration level failures.
• Lead root-cause investigations for complex software-hardware integration failures – synthesize findings and choose corrective actions that improve time between failures and overall reliability.
• Develop and validate automation scripts / configuration templates that standardize installs and reduce manual effort across the Deployment team.
• Create and continuously refine end-to-end deployment playbooks from initial setup and configuration of our automation products, factory acceptance testing (FAT), and site acceptance testing (SAT). 
• Author and own SOPs, troubleshooting guides, and training material to keep documentation compliant and accessible as a single source of truth.

Perform and periodically audit the recurring PM program, ensuring tasks, frequencies, and parts lists meet reliability goals; train and certify customer operators and technicians on execution

Minimum Requirements:

• Bachelor’s degree in Engineering, Life Sciences, or a related technical field, and 4–7 years of relevant experience in laboratory automation, systems integration, or related technical work; or an equivalent combination of education and progressively responsible, hands-on experience (typically 6+ years total) that demonstrates the same level of knowledge and ability.
• Proactive problem-solving mindset and the ability to adapt in fast-paced environments. 
• Customer-focused approach, balancing customer needs while considering technical feasibility.
• Strong interpersonal and teamwork skills; ability to convey concepts and priorities, as well as an ability to solicit and/or accept feedback.
• Self-motivated and capable of managing time and tasks with minimal supervision.
• Occasional travel to customer sites for 1-2 weeks to conduct SAT (less than 10% total time). 
• Ability to bend, reach, and lift, push, or pull up to 25lbs. Ability to stand or walk for long periods of time. Repetitive action may be required while performing tasks.

On-site presence required 5 days/week (Boston, MA), strong communication skills, with the ability to clearly explain technical concepts to both technical and non-technical audiences. This position will follow a graveyard shift schedule (10PM-6AM, five days per week).

Preferred Capabilities and Experience:

We do not expect that any one candidate will have all of the following capabilities - each is independently a preferred or “nice-to-have” capability.

• Experience in a customer-facing role with an explicit Service Level Agreement (SLA)
• Experience in operating, troubleshooting, or maintaining laboratory automation equipment or other complex automated machinery.
• Experience in the Life Science industry, ideally in a lab or research setting. Proven track record of working in high-stakes environments, contributing to significant scientific advancements and operational improvements.
• Experience in workflow/process scheduling software or interacting with multi-device systems. Expertise in managing complex workflows and integrating multiple devices to optimize laboratory processes and enhance productivity.

JOB SUMMARY

The incumbent is responsible for assisting in completion of all computer system validation project milestones. This includes writing all validation deliverables within the Computer System Lifecycle, e.g. Validation Plans, Summary Reports, Configuration Specifications. Responsible for developing, revising test validation procedures/protocols, and preparation of all relevant documentation in accordance with appropriate regulatory agency validation requirements, quality management system and current industry practices (includes standard operating procedures, technical reports and risk assessments).

ESSENTIAL JOB FUNCTIONS

• Develop moderately complex test protocols, provides on-site execution support, data analysis, and report generation for various installation, operational and performance qualification activities.
• Ensure performance of all qualification activities is in accordance with internal procedures, cGMP industry and regulatory guidance.
• Investigates / troubleshoots validation problems.
• Support and/or initiate investigations into protocol non-conformances and site deviations.
• Serve as initiator and owner of validation related change controls and corrective and preventative actions.
• Provides input to standard operating procedures related to validation practices.
• Support the implementation of validation programs (e.g., requalification).
• Represent the validation department at team meetings or projects.
• Performs periodic reviews and ongoing support of validated systems post Go-Live.
• Perform revalidation and change control validation related activities.
• Ability to apply complex system validation principles to work assignments.
• Responsible for executing and reviewing control systems validation activities including projects associated with BMS, CMS, and other automation upgrades.
• Assess the impact of system changes thru change management and change control systems; participate in the planning and implementation of change.
• Assist validation activities of cross functional teams that include technical functions such as Quality Control, Information Systems, Manufacturing and QA Engineering.

SPECIAL WORK REQUIREMENTS

• Fully onsite position
• Adaptability required as work schedule may change based on business needs
• Criminal background check required
• Other duties as assigned
  

Pay Range:
The annual salary range for this position based upon level hired is: $90,000-$130,000

Work Environment

• Regularly sit for long periods of time

Movement

• Frequently required to stand; sit; use hands to finger, handle, or feel; reach with hands and arms 
• Occasionally required to walk; climb or balance; and stoop, kneel, crouch, or crawl

Lifting

• Frequently lift and/or move up to 10 pounds
• Rarely lift and/or move up to 25 pounds

Vision

• Frequently utilize close vision and the ability to adjust focus

Communication

• Frequently required to communicate by talking, hearing, using telephone and e-mail

Pay Range:
The annual salary range for this position based upon level hired is: $85,000-$130,000
      

At Rockstar Games, we create world-class entertainment experiences. 

Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry.

Rockstar Games is on the lookout for a Build Engineer who possesses a passion for automating processes and supporting infrastructure and tools that support the deployment of client-facing software and services. 

This is a full-time, in-office position based out of Rockstar’s game development studio in Andover, Massachusetts. 

WHAT WE DO

• The Rockstar Games Online Services Team is a passionate development group, focused on growing and maintaining the technology platform that powers Rockstar’s online titles and our ability to deliver world-class player experiences. 
• We design and maintain CI/CD pipelines enabling fast, safe, and repeatable software delivery across all environments. 
• Collaborate with development, operations, security and QA teams to support the development and delivery of robust, high-quality software. 

RESPONSIBILITIES

• Continuous integration and deployment of internal tools and externally facing applications to multiple environments. 
• Management and documentation of deployment processes and automation. 
• Environment management to ensure all needs are covered for testing and development. 
• Collaboration with other Rockstar technology teams across our worldwide studios. 

REQUIREMENTS

• 5+ years of configuration management and engineering for web applications, ideally supporting an Agile development process.
• Experience with automated build tools such as TeamCity, Jenkins, or equivalent.
• Experience defining, implementing, or improving continuous integration and deployment processes.
• Programming experience with an OOP language such as C# or Java.
• Automation skills utilizing a scripting language such as PowerShell, Bash, Python, or similar.
• Knowledge of distributed systems architecture and infrastructure.  
• Adept at managing software release and deployment.
• Proficient in supporting multi-platform application development shops.
• Experience with containerization technology (preferably Docker).
• Experience with source control such as GitHub or Perforce.
• Experience with bug-tracking software.

PLUSES

Please note that these are desirable skills and are not required to apply for the position. 

• Experience with branch and merge strategies. 
• Experience with frontend technologies such as React, NextJs, Webpack or similar. 
• Knowledge of SQL. 

HOW TO APPLY

Please apply with a resume and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process. 

Rockstar is committed to creating a work environment that promotes equal opportunity, dignity and respect. In line with this commitment, Rockstar will provide reasonable accommodations to qualified job applicants with disabilities during the recruitment process in order for such applicants to be considered for the position for which they are applying, as well as to qualified employees to enable them to perform the essential functions of their roles. If you need more information about Rockstar’s reasonable accommodation policies or process, or need to request an accommodation, please notify your recruiter during the interview process. 

If you’ve got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, race, or any other protected category.

#LI-SD1

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute — you'll make things happen, fast.

About the Role

We're looking for a Head of Performance Marketing, Agentic / AI-First who operates like a builder, thinks like a scientist, and executes like a founder. Someone who writes their own landing pages, ships their own tests, and treats AI agents as the most important hire they'll ever make.

This isn't a role for a paid media executive who manages managers. It's for an analytically rigorous, deeply curious operator who wants to rebuild how paid media runs at a modern B2B company — with Claude Code in one hand, a performance dashboard in the other, and a bias toward shipping.

You'll take our strong B2B foundation and transform it into an AI-native growth engine: higher testing velocity, tighter feedback loops, better creative, and an operating model where a small team with great tools outperforms a large team with good ones.

What You'll Own

1. An AI-Native Paid Media Operation

Own all paid channels — Search, Paid Social, Display/Programmatic, review sites, retargeting, and emerging platforms — and rebuild how they run from the inside.

• Use Claude Code, agents, and lightweight engineering to automate the work that today eats channel manager time: RSA generation with character-limit validation, SKAG structures, conversion upload pipelines, bid adjustments, audience syncs, creative QA, reporting.
• Stand up self-serve landing page infrastructure so campaigns don't wait on design or dev cycles. You should be comfortable shipping an LP yourself when the situation calls for it.
• Pioneer agentic workflows across targeting, messaging, platform ops, and optimization — not as a side project, but as the default way work gets done.
• Manage multi-million-dollar budgets with discipline while maintaining the velocity of a team several times your size.

2. A Real Experimentation Engine

Build the system that turns spend into learning.

• Design and run a high-throughput testing operation across creative, LPs, audiences, offers, and channels.
• Define clear hypothesis → test → read → scale-or-kill loops with honest statistical rigor. No vanity wins, no p-hacking, no narrative over data.
• Be the person on the team most willing to be wrong and fastest to update. Truth-seeking is the job.
• Use AI to 10x the rate at which variants get produced, shipped, read, and retired.

3. The Operating Model

Build the systems that let the team move fast without breaking things.

• Campaign templates, QA, taxonomy, routing — reimagined as code, agents, and lightweight tooling rather than wikis and checklists.
• Enablement for channel managers so they operate at the same velocity and quality bar you set for yourself.
• A shared standard for what "good" looks like across segments and regions.

What You Bring

• 8–12+ years in Paid Media, Performance Marketing, Growth, or Acquisition — with a track record of building systems, not just running them.
• Hands-on fluency with AI tooling: Claude, Claude Code, ChatGPT, agents, and whatever ships next quarter. You've replaced meaningful parts of your own workflow with AI and can show your work.
• Comfort with light coding and technical systems: Python or JS, APIs, Google Sheets as a serious tool, scrappy scripts, JSON, landing page stacks. You don't need to be an engineer, but you can't be afraid of a terminal.
• Deep channel mastery paired with genuine creative sensibility. You can critique an ad, diagnose a funnel, and rewrite a headline.
• Analytical rigor. You can tell the difference between a real lift and a coincidence, and you care about the difference.
• B2B experience required; B2C growth experience strongly preferred — we want the instincts that come from operating in high-velocity consumer environments.
• Intellectually honest, curious, and low on ego. You want to find out what's true more than you want to be right.

Why This Role Matters

Paid media at most B2B companies is run the way it was run in 2018, with AI sprinkled on top. We're rebuilding it for how work actually gets done now. This role sets the bar — for channel excellence, creative velocity, testing rigor, and what a modern growth team looks like when it's designed around AI from the ground up.

You will directly shape how fast we learn, how efficiently we scale, and how much business we build per dollar spent.

#LI-AP3
#LI-Hybrid

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

As the Manager of Device Testing and Automation, you will be the guardian of hardware quality at Toast. Your mission is two-fold: maintaining the flawless execution of our current hardware and device software validation processes while leading the team through a strategic transformation toward automation. You will ensure our POS devices, printers, peripherals, and networking hardware are "restaurant-proof" today, while building the high-efficiency testing environment of tomorrow

A day in the life (Responsibilities) 

• Ensure Operational Continuity: Lead the day-to-day validation of device software, including the OS and hardware aspects for Toast POS devices and peripherals (printers, scanners, scales), ensuring current release cycles remain on track and meet our high quality bar.
• Lead the Automation Journey: In parallel with existing operations, architect and execute a multi-phase transition from functional validation to a sophisticated, automation-first strategy to decrease test cycle times.
• Manage & Mentor: Lead a diverse team of SDETs and QA Engineers, providing the steady leadership needed to maintain current standards while upskilling the team for an automated future.
• Process Modernization: Systematically convert existing functional test cases into automated scripts, enabling the Device Engineering team to release faster without sacrificing reliability.
• Cross-Team Collaboration: Partner with Product and Engineering to validate the entire device stack, ensuring seamless integration between device software, Android-based OS, and physical peripherals.

What you'll need to thrive (Requirements)

• Proven Leadership: 5+ years of experience managing QA teams with a dedicated focus on device-specific testing and automation within the hardware or embedded systems space.
• SDLC Expertise: A strong understanding of the Software Development Life Cycle (SDLC) and the ability to define appropriate validation strategies at key phases of the process.
• Strategic Risk Management: Sound judgment in defining quality gates and optimizing test coverage. You can strike a balance between maintaining a high quality bar and driving release efficiency by tailoring test execution to the scope and impact of specific changes.
• Android Device Testing: Experience testing Android-based hardware, including familiarity with ADB-based operations.
• Automation Toolset: Familiarity with overseeing or implementing automation using Robot Framework, UIAutomator, Python, or equivalent technologies.
• Change Management: Proven ability to lead a team through a technical "journey"— transitioning from traditional hardware validation to automation-heavy workflows without disrupting ongoing operations.
• Hardware Proficiency: Familiarity with the unique challenges of testing physical hardware, such POS terminals, networking equipment, printers and peripherals
• AI Proficiency: A good understanding on how to leverage AI Tools to increase test efficiency

Bonus Ingredients

• Lab Infrastructure: Experience building or scaling physical automation test labs for hardware validation.
• Vendor Partnership: Experience collaborating with 3rd party vendors to integrate and adopt emerging test frameworks or specialized hardware tooling.
• Android OS: A good understanding of AOSP (Android Open Source Project)

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

#LI-REMOTE

The role is based out of Ginkgo’s Boston, MA location and requires regular in-person attendance.

About the Role: Ginkgo Bioworks is deploying a massive fleet of Reconfigurable Automation Cells (RACs)—modular, mobile robotic units that snap together like LEGOs to form an autonomous lab. We are looking for an Automation Scientist Intern to be the hands-on force behind this fleet. You will learn how to load, operate, take down, and troubleshoot protocol runs on the most advanced lab automation hardware in the world, pushing our "Nebula" frontier lab towards autonomous operation.

Responsibilities:

• Master the RAC Platform: Learn to operate and maintain a system of Reconfigurable Automation Cells, designed to support a variety of molecular and cell biology scientific workflows. You will queue and submit programmatically-generated protocols, remote monitor for errors and conduct remote and on-site error recovery, with the support of our Apex Support team. Over time, you will advance to modifying or writing new protocols for our RAC Automation system.
• Learn Biology: You will prepare and onboard reagents and consumables for upcoming molecular and cell biology scientific workflows, execute and monitor such workflows, and take down and offboard used plates from completed workflows.  In the process, you will learn how to carefully handle and prepare reagents and consumables for workflows, do basic monitoring and error recovery of runs and safely dispose of used plates from completed workflows.

Preferred Qualifications:

• No college degree necessary but some skills in coding, biology or computational biology required. 
• "Automation-forward" mindset: you love working with lab automation and making robotic systems run smoother.
• Willingness to do whatever it takes to ensure that existing and new scientific workflows run successfully on our RAC automation system.

Bonus (not required):

• Interest in communications, marketing, social media, and/or short form video

About the Role: Ginkgo Bioworks is deploying a massive fleet of Reconfigurable Automation Cells (RACs)—modular, mobile robotic units that snap together like LEGOs to form an autonomous lab. We are looking for an Automation Scientist Intern to be the hands-on force behind this fleet. You will learn how to load, operate, take down, and troubleshoot protocol runs on the most advanced lab automation hardware in the world, pushing our "Nebula" frontier lab towards autonomous operation.

Responsibilities:

• Master the RAC Platform: Learn to operate and maintain a system of Reconfigurable Automation Cells, designed to support a variety of molecular and cell biology scientific workflows. You will queue and submit programmatically-generated protocols, remote monitor for errors and conduct remote and on-site error recovery, with the support of our Apex Support team. Over time, you will advance to modifying or writing new protocols for our RAC Automation system.
• Learn Biology: You will prepare and onboard reagents and consumables for upcoming molecular and cell biology scientific workflows, execute and monitor such workflows, and take down and offboard used plates from completed workflows.  In the process, you will learn how to carefully handle and prepare reagents and consumables for workflows, do basic monitoring and error recovery of runs and safely dispose of used plates from completed workflows.

Preferred Qualifications:

• No college degree necessary but some skills in coding, biology or computational biology required. 
• "Automation-forward" mindset: you love working with lab automation and making robotic systems run smoother.
• Willingness to do whatever it takes to ensure that existing and new scientific workflows run successfully on our RAC automation system.

Bonus (not required):

• Interest in communications, marketing, social media, and/or short form video

About Ginkgo Datapoints: Ginkgo Datapoints, a newly established business unit within Ginkgo Bioworks, is poised to usher in the coming era of AI-backed biotechnology breakthroughs. By leveraging Ginkgo's state-of-the-art automation and digital infrastructure, Datapoints aims to address the growing demand for high-quality, large-scale biological datasets essential for training AI models in drug discovery and development. Unlock AI to unlock biology.

Position Overview:
We are seeking a Scientist to join our High Throughput Screening (HTS) wet-lab team at Ginkgo Datapoints. This role is ideal for someone passionate about lab automation, assay development, high-throughput screening, and process optimization, eager to onboard assays onto workcells and increase throughput.

Key Responsibilities

• Execute primary screens and downstream plate reader assays on automated systems with minimal supervision.
• Perform rigorous quality control of screening results, monitoring assay robustness (e.g., Z’ and CVs) to ensure all data is accurately posted to electronic notebooks and uploaded to databases.
• Test, maintain, and troubleshoot robotic platforms and liquid handlers, including the Echo, Hamilton, and Lynx, to ensure peak performance and minimal downtime.
• Maintain impeccable lab records while supporting routine laboratory maintenance and safe lab practices.
• Partner with science teams to develop, optimize, and adapt biochemical and cell-based assays into 384- and 1536-well formats.
• Collaborate with bench scientists to transition manual assays onto fully automated screening systems and robotic workcells.
• Proactively identify and implement process improvements to increase throughput and drive overall screening efficiency.

Desired Experience and Capabilities

• BS or MS in Molecular Biology, Biochemistry, Cell Biology, Pharmacology, or a related field with at least 3 years of industry experience in HTS or automation.
• Hands-on proficiency operating and troubleshooting common HTS equipment such as the Echo, Prime/Lynx/Hamilton, EL406/Tempest/Combi liquid handlers, and Pherastar readers.
• Proven ability to diagnose and resolve hardware or software issues on automated platforms.
• Experience with automated scheduling software (Cellario) and LIMS/database environments is highly preferred.
• Familiarity with high-content imaging platforms or compound management workflows is a significant plus.
• Demonstrated ability to work in a fast-paced, dynamic culture with a strong sense of urgency and focus on high-quality deliverables.
• Effective communication skills to ensure alignment across cross-functional project teams and external stakeholders.

Why Join Ginkgo Datapoints?

• Work at the cutting edge of AI/ML and automation in drug discovery.
• Contribute to biologically relevant high-throughput screening efforts.
• Join a passionate team dedicated to scientific innovation.
• Competitive compensation and benefits.

Here at Ginkgo, we are aiming to modernize ADME by bringing our experience in high-throughput screening to the in vitro small molecule drug pipeline. We are re-imagining ADME at scale, and we are seeking a visionary and technically adept High-Throughput ADME Scientist to help us build and execute this next-generation platform. This role is critical in accelerating our drug discovery pipeline by providing timely and high-quality in vitro ADME (Absorption, Distribution, Metabolism, and Excretion) data to guide lead optimization.

The ideal candidate will possess deep technical expertise in developing, validating, and implementing a variety of high-throughput ADME assays.

Key Responsibilities

Assay Development & Implementation

• Design, develop, optimize, and validate a wide array of high-throughput in vitro ADME assays (e.g., solubility, MDCK permeability, plasma protein binding, microsomal stability, hepatocyte stability, and CYP inhibition/induction).
• Automation and Screening: Experience working with automated liquid handlers such as Hamilton, Lynx, Bravo, and Formulatrix.

Data Analysis & Reporting

• Develop and perform mass spectrometry (LC-MS/MS, acoustic ejection mass spectrometry, or similar) analysis of samples from ADME assays. Responsibilities will include method development and troubleshooting.
• Ensure proper sample preparation and management for high-throughput analysis.
• Analyze, interpret, and report complex ADME data, including calculating key pharmacokinetic parameters.
• Present results and provide expert recommendations to medicinal chemists and project teams to inform go/no-go decisions.

Quality & Compliance

• Maintain detailed and accurate laboratory records, SOPs, and electronic notebooks.
• Ensure all laboratory activities comply with internal quality standards and safety regulations.

Minimum Qualifications

• Education: Ph.D. in Pharmaceutical Sciences, Pharmacology, Analytical Chemistry, or a related field with 2+ years of relevant industry experience, or a Master's degree with 5+ years of industry experience.
• Technical Expertise:
  • Extensive, hands-on experience with LC-MS or acoustic MS particularly in a high-throughput setting.
  • Proven track record in developing and running automated in vitro ADME assays using state-of-the-art laboratory automation.
  • Strong theoretical and practical knowledge of drug metabolism pathways and DMPK.
  • Familiarity with common ADME prediction software and data visualization tools.

 Preferred Skills

• Experience using lab automation.
• Programmatic coding experience (e.g., Python, R, or similar).
• Data visualization (Spotfire, Python, R, or similar).
• Experience handling clinical samples.
• Familiarity with working in a CRO (Contract Research Organization) environment or managing CRO relationships.
• Proficiency with electronic laboratory data capture systems (e.g., LIMS, ELN).