The role of a Senior Insights Manager is to work within the Insights and Research Team to help design and deliver projects that derive critical insights. These projects span across multiple accounts and service lines.

The Senior Insights Manager also supports team efforts for organic growth and contributes to a positive environment. This environment enables the delivery of excellent quality and healthcare solutions through delivery skills, project scoping, and providing value to both the agency and our clients.

We’re seeking a business-minded individual with pharmaceutical landscape experience, coupled with a wider B2B understanding, who wishes to take the next step in their career and  impact the shape and future of our business.

Reporting directly to a member of our Insight Management Team, you will involve yourself in projects through great client delivery, manage projects, and support business with all clients.

What you'll do..

Healthcare Research & Insight Leadership

• Advise our teams and clients on primary and secondary research needs across pharma and non-pharma
• Support proposals and pitches through desk research, insight generation and strategic storytelling
• Champion the role of market and customer insight in strategy development
• Apply broad knowledge of therapeutic areas, audiences, industry processes and compliance
• Bring internal partner mindsets, behaviours and perceptions to life
• Stay ahead of industry trends and share insights internally and externally

Congress & Meeting Measurement

• Lead set-up, project management and supplier oversight of congress measurement programmes
• Deliver relevant insights and client recommendations
• Manage freelancers and attend events where required to capture on-site behavioural insights

Qualitative & Quantitative Research Expertise

• Design, moderate and deliver qualitative and quantitative studies (with qualitative expertise)
• Develop questionnaires, discussion guides and screeners
• Analyse data to produce clear, actionable insights addressing business questions
• Produce compelling, insight-led reports and presentations with strategic direction
• Communicate findings to clients and our teams

Project & Client Management

• Provide clear guidance on project design, delivery, timelines and budgets
• Manage milestones, resources and internal partner expectations
• Build client and supplier relationships, including financial management
• Deliver high-quality client service and communication

Operational and People Leadership

• Manage conflict and crisis situations calmly
• Support team development, wellbeing and mentoring

Commercial & Business Development

• Demonstrate understanding of client strategies and identify opportunities
• Estimate budgets, manage scope changes and support pitch delivery

Company Ambassador

• Embody and promote INIZIO XD values

What do you need to have...

• Healthcare market research agency experience (currently an established Senior Research Manager/Associate Director, or equivalent role)
• Qualitative and quantitative experience
• Experience in primary and secondary research
• Expertise across different market research methodologies
• Be able to translate data and evidence into insightful and engaging outputs
• Experience moderating
• Experience liaising directly with clients and managing projects through delivery

Just a few of our benefits...

• Competitive salary
• 25 days' annual leave plus public holidays, company closure over Christmas plus a personal day
• 3 days volunteering leave
• Private Medical Insurance
• Life Insurance
• Pension Scheme
• Hybrid working
• Group Income Protection

A bit about us...

Engage XD is an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning and training solutions, scientific engagement and capability building, all underpinned by applied behavioural science. We engage internal and external audiences through the creation and delivery of live and virtual experiences, film, digital, and immersive content.

Our family of brands is made up of: Emota, Forty1 and Nazarѐ.

We believe in our values: We empower everyone | We rise to the challenge | We work as one | We ask what if | We do the right thing and we will ask you how your personal values align to our values

#LIML

This is a hybrid remote/in-office role.

Mission

Speechify is the easiest way to listen to the world’s information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster.

What streaming services have done for audio entertainment, we’re doing for audio information. And whatever we’re doing seems to be working. We’re #1 in our category, and experiencing exponential growth.

Overview

We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify’s product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience.

What You’ll Do

• Collaborate with Speechify’s Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK
• Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms
• Ship cloud functions, lightweight backend services, and jobs using Kotlin

An Ideal Candidate Should Have

• Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable.
• Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs
• Preferred Tech Stack:
  • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform) 
  • Prior experience with GCP is a plus

What We Offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

About the Role:

As a Programmatic Manager you will be responsible for ensuring delivery of Display and Video (You Tube) campaigns against client business objectives, from planning through to reporting. You will be expected to drive innovation in precision marketing that can improve client outcomes as well as developing processes across team operations. You will work closely with clients, internal teams and technology partners to ensure campaigns achieve client objectives and drive measurable results. This role involves leveraging data and technology to deliver targeted, efficient and impactful digital advertising solutions.

Key Responsibilities

• Support in the setup and management of programmatic campaigns across various platforms (e.g. DSPs such as DV360, The Trade Desk, Yahoo & Amazon) as well as verification partners (IAS & Double Verify) to ensure campaigns are delivered on time, within budget and meet performance targets
• Help develop and implement comprehensive strategies that align with client goals and objectives, identifying key social media opportunities and platforms to maximise campaign impact
• Act as point of contact for clients regarding programmatic, campaign plans and performance reports
• Monitor and analyse campaign performance data to identify trends, insights and areas for optimisation
• Prepare and present detailed performance reports to clients and internal stakeholders using data analysis to provide actionable recommendations for future campaigns and strategy adjustments, highlighting key metrics and insights
• Collaborate with clients and internal teams to define campaign requirements and success metrics and work closely with creative teams to ensure ads are designed and delivered in-line with specifications
• Help train and mentor junior team members
• Stay up-to-date on industry trends, emerging technologies and best practices to enhance campaign performance and efficiency

About You

• You have a solid knowledge of various programmatic advertising platforms along with experience managing successful campaigns.
• You have a clear understanding of programmatic advertising technology, data management platforms (DMPs) and demand-side platforms (DSPs).
• You are familiar with managing multiple campaigns and projects simultaneously and collaborating with cross-functional teams to ensure timely delivery of campaigns.
• You have an appetite to test & learn innovative partners to help develop clients’ programmatic strategies.
• You have excellent analytical skills to interpret data, identify trends and make data-driven decisions.
• You stay informed about emerging technologies, including AI and are open to exploring how automation and AI tools can enhance creativity, performance and efficiency in media.
• You can lead, mentor and support junior team members to foster professional growth, collaboration and high performance.

About the Agency:

PHD UK is a growth-focused media agency driven by innovation and creativity. It is the reigning Campaign AND Media Week Awards Media Agency of the Year and in March 2026 was named as the most awarded media agency in the World in the annual Warc Media 100 rankings. 

Founded in London in 1990, we were the first media agency to offer strategic and creative planning at a time when the industry was about buying cheaply and quickly.

Our founders saw a bright future where smart thinking and clever planning could help brands grow faster than their competitors.

Over the subsequent 3 decades, we have continued to build on this defining ethic — with our evolution shaped by a continual investment in thought leadership and a culture of Ingenuity.  

Today, with over 100 offices in 74 countries, we continue to create remarkable campaigns that lead to remarkable growth – using the extending canvas of data and technology.

www.phdmedia.com/london

www.phdmedia.com/manchester

Sales Team Manager

• Location: Manchester
• Hybrid: 3 days in the office and 2 days from home
• Salary: A salary of £40k - £45k (OTE £60K - £70K)

Big things are happening here. We're entering a new phase of exciting growth, and you could be a key part of it.

We are seeking a talented and motivated Secured Sales Manager to join our highly skilled team. As a Secured Sales Manager, you will play a crucial role in in driving performance, customer satisfaction, and compliance within the Advisor, Trainee Advisor and Case Manager functions. This role is responsible for delivering an outstanding customer journey, ensuring optimal conversion rates and maintaining adherence to compliance and training procedures.

This is a real opportunity to join a market-leading financial platform backed by ClearScore’s global success and long-term growth plans. You'll be working alongside some of the best in the industry, with access to training, support, strong partnerships with top lenders and a clear vision for the future.

What you’ll be doing:

• Lead and manage the Advisor, Trainee Advisor and Case Manager functions to drive performance and efficiency.
• Deliver an exceptional customer journey, ensuring high satisfaction and optimal conversion rates.
• Oversee the Sales and Case Manager departments, maximising profitability while maintaining compliance and quality standards.
• Embed a “Customer First” culture, ensuring the right customer outcomes at every stage.
• Monitor call quality, customer file audits, and satisfaction metrics to uphold service excellence.
• Conduct regular performance reviews, providing coaching and development opportunities for staff.
• Define and implement KPIs, regularly assessing their relevance to business and regulatory needs.
• Foster strong collaborations with internal teams to align business and marketing strategies.
• Maintain and strengthen partnerships with lenders to drive conversion and product development.
• Encourage and support technological improvements to enhance processes and customer interactions.
• Ensure full compliance with regulatory requirements and corporate governance.
• Promote a culture of ‘Treating Customers Fairly’ (TCF) and ensure employees understand their role in supporting it.
• Provide ongoing training and development for staff to ensure compliance with Customer Conduct Rules.
• Undertake additional responsibilities as required by management.

What we expect from you:

• A strong leader with experience in managing and developing high-performing sales teams.
• A customer-centric mindset, ensuring all activities focus on right customer outcomes.
• Proven ability to drive sales performance while maintaining compliance and ethical standards.
• Excellent coaching and mentoring skills, fostering a supportive and motivated work environment.
• A strategic thinker who can align departmental goals with broader business objectives.
• Strong understanding of regulatory requirements, ensuring compliance at all levels.
• Ability to build and maintain effective relationships with internal teams and external lenders.
• Proactive in identifying and implementing process improvements to enhance efficiency.
• A commitment to continuous learning and professional development, both for yourself and your team.

Why ClearScore?

ClearScore is the UK's #1 credit score and report app. We are also present in South Africa, Australia and Canada, with more than 20 million users globally and growing fast. Someone joins ClearScore every 20 seconds.

We have established relationships with over 50 of the main lenders in the U.K., and have been a trusted tool for customers to manage their credit and make better financial decisions.

Since October 2016 we have helped 1.8 million users take out a new credit card or loan. We are user-centric at our core and we believe in leveraging technology to enable positive financial choices. We are design-led and data-driven and we embed these behaviours in everything we do.

What is D·One?

D·One was created in 2022 as a result of ClearScore’s acquisition of Money Dashboard - a company with best in class open banking and categorisation capabilities. The D·One mission exists to provide open banking data to lending partners, market researchers including hedge funds and ClearScore. Currently, our primary goal is enabling lenders to adopt open banking by delivering a lender specific open banking service with best-in-class credit analytics.

As part of the ClearScore Group, you will join a company where our culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organisation. We trust you to manage your own time so we offer flexible work and no fixed desk hours. We don't micromanage and we believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth.

If you feel like this could be the place for you, apply and our Talent team will be happy to share more.

Benefits:

• 25 paid holidays and a “duvet day” on your birthday
• Hybrid Work Environment
• Private health and dental cover - including mental health support through Bupa 
• GP office visits
• Life assurance scheme
• Up to 6% matched pension
• Regular Lunch and Learns with guest speakers
• Dog-friendly office
• Daily breakfast and free snacks
• Access to discounts via Cobens Extras 
• Free sports and social clubs
• Continued investment into learning and development 
• Leadership-led training
• In-house psychotherapist
• Financial coach to help you plan and achieve your goals
• No clock-watching culture
• Generous maternity and paternity plans
• Culture and inclusion representatives
• Transparent pay structure and a career growth plan

Equal Opportunities

ClearScore is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs.

• Levels 1-5: Minimum 2 days per week in-office
• Level 6 and above: Minimum 3 days per week in-office

• Flexibility to manage your work and life
• Dedicated in-office days for team building and collaborative projects
•  Office facilities (with plants!) designed for productive interactions
• Clear expectations and support for maintaining our hybrid schedule

The Opportunity 

As a Medical Receptionist, you will be the first face a patient or visitor sees when they walk into one of our clinics. Working alongside the clinical team, you will be responsible for greeting patients and visitors, completing patient registration, updating new and existing patient records, collecting payment, and ensuring patients with or without pre-existing reservations are seen in a timely manner.  

This is the perfect opportunity for someone who's looking to get their foot in the door at a growing medical company or someone looking to kickstart their career in customer service or the medical field. If you enjoy working with people, staying organized, and are a pro at multi-tasking, we encourage you to apply!    

Your Impact 

• Patient Interaction: Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance both in person and over the phone. 
  • Welcome and greet patients to the clinic with a friendly and professional demeanor.
  • Register patients efficiently, ensuring completion of all required forms with accurate information.
  • Handle insurance and billing inquiries, providing clear and concise information to patients.
  • Aid ill or distraught patients as necessary and with available resources.
• Payment Collection: Collect payments, insurance co-pays, and prescription charges following clinic financial policies.
  • Proactively and confidently request a card on file, follow-up on patient balances, and ensure timely patient payments.
• Clinic Coordination & Collaboration: Collaborate with the healthcare team to ensure seamless patient flow and efficient clinic operations, contributing to a positive and organized environment.
  • Manage patient reservations (online and walk-in) and registration, optimizing patient satisfaction and provider schedules.
  • Assist in scheduling specialist referrals as needed for patient follow-up.
  • Work with attention to detail in all tasks, navigating between multiple software systems to follow protocols established by our occupational health partners in support of our Employer Services team.
• Front Desk Management:
  • Answer and direct phone calls in a professional and timely manner.
  • Keep the reception area organized and tidy, creating a welcoming environment for patients.
  • Perform various administrative duties, including photocopying, filing, and maintaining daily activity logs.
• CMD Technology & Offerings Expert:
  • Become familiar with scope of services provided at CMD and costs affiliated with all services.
  • Navigate and utilize various software systems for reservation scheduling and electronic medical records.  

Required Availability 

• Must be able to work 12-hour shifts in consecutive and or non-consecutive days:
  • For full-time: Must be able to work three (3) 12-hour shifts a week with at least four (4) shifts a month on a Saturday or Sunday. 
  • For part-time: Must be able to work two (2) 12-hour shifts per week with at least two (2) shifts a month on a Saturday or Sunday. 
  • For per diem: Must be able to work four (4) 12-hour shifts per month, ideally working one (1) shift each week. 
• Flexibility to work nights, weekends, holidays. 
• When needed, must be able to work at a minimum of three (3) other ConvenientMD locations within a one (1) hour travel distance from your primary clinic.
• Required to travel for training shifts which will occur outside of your primary clinic within a one (1) hour commute.  

Who You Are 

• Education: High School Diploma or GED required.
• Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients.
• Detail-oriented with excellent organizational skills: Ability to juggle and prioritize multiple high-priority tasks and handle a fast-paced work environment.
• Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging.
• Technically savvy: Proficient with Microsoft Office Suite or related software.
• Effective communicator and cross collaborator: Ability to establish and maintain positive relationships with patients, team members, and stakeholders across the organization.
• Excellent team player: You enjoy collaborating with others and being a part of a strong team dynamic.
• Driven and self-motivated: Capable of working independently, possess a level of initiative and enthusiasm to help drive results. Actively identifying better ways of working. Uses resourced to achieve the best outcomes for patients, the team, and the organization.
• Strong analytical and problem-solving skills: Able to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Trustworthy: Ability to maintain confidentiality and handle all patient information in accordance with HIPAA regulations.  

Bonus Qualifications 

• Medical Receptionist certification
• Previous experience in a medical receptionist role or similar customer service position
• Familiarity with medical terminology and basic knowledge of insurance processes
• Experience using electronic records management software and other related programs used for medical registration and collection of HIPAA documentation
• Experience working with insurance billing and coding information

Second Charge Mortgage Advisor

• Location: Manchester (M22 0RR)
• Hybrid: 2 days in office, 3 days WFH following a successful probation period
• An OTE of £60k - £70k (basic salary of up to £42k + bonus)
• £3k sign-on bonus (£1k/month for first three months) to offset pipeline build time

Big things are happening here. We're entering a new phase of exciting growth, and you could be a key part of it.

We're looking for a Mortgage Advisor to join our highly skilled, close-knit Second Charge Mortgage team based out of our Manchester office. You’ll be part of a business that's passionate about putting users first, helping everyone, no matter what their circumstances, achieve greater financial well-being.

This is a real opportunity to join a market-leading financial platform backed by ClearScore’s global success and long-term growth plans. You'll be working alongside some of the best in the industry, with access to training, support, strong partnerships with top lenders and a clear vision for the future.

What you’ll be doing:

• Contacting qualified leads generated through our digital journey
• Assessing customer applications and delivering tailored, compliant recommendations
• Providing expert advice on second charge mortgages, using our unique in-house software
• Staying up to date with lender criteria and industry regulations
• Building strong, lasting relationships with customers — keeping them informed every step of the way
• Hitting (and exceeding!) sales targets and KPIs while maintaining a best-in-class customer experience
• Collaborating closely with our brilliant team of case managers
• Contributing ideas and improvements as we continuously innovate for a better customer journey

What we’re looking for in you:

• CeMAP 1 qualification (minimum) plus 2+ years’ sales experience
• A performance-driven mindset, with a strong focus on doing the right thing for customers
• A real passion for delivering outstanding customer service, every single time
• Strong knowledge of mortgage products, industry regulations, and processes
• Brilliant organisational skills — managing multiple cases in a fast-moving environment
• Clear, confident communication skills and the ability to build trust quickly
• A sharp eye for detail and strong problem-solving abilities
• Flexibility to work shifts, always putting the evolving needs of our customers first

Why ClearScore?

ClearScore is the UK's #1 credit score and report app. We are also present in South Africa, Australia and Canada, with more than 24 million+ users globally and growing fast. Someone joins ClearScore every 20 seconds. We have established relationships with over 50 of the main lenders in the U.K. and have been a trusted tool for customers to manage their credit and make better financial decisions.

Since October 2016 we have helped 1.8 million users take out a new credit card or loan. We are user-centric at our core and we believe in leveraging technology to enable positive financial choices. We are design-led and data-driven and we embed these behaviours in everything we do.

Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organisation. We trust you to manage your own time, so we offer flexible work and no fixed desk hours. We don't micromanage and we believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth.

If you feel like this could be the place for you, apply and our Talent team will be happy to share more.

What you get:

• An OTE of £60k - £70k (basic salary of up to £42k + bonus)
• £3k sign-on bonus (£1k/month for first three months) to offset pipeline build time
• 25 paid holidays and a “duvet day” on your birthday
• Hybrid Work Environment (2 days in office, 3 days WFH after passing probation)
• Private health and dental cover - including mental health support through Bupa
• GP office visits
• Life assurance scheme
• Up to 4% matched pension
• Regular Lunch and Learns with guest speakers
• Dog-friendly office
• Daily breakfast and free snacks
• Access to discounts via Cobens Extras
• Free sports and social clubs
• Continued investment into learning and development
• Leadership-led training
• In-house psychotherapist
• Financial coach to help you plan and achieve your goals
• Generous maternity and paternity plans
• Culture and inclusion representatives
• Transparent pay structure and a career growth plan

Equal Opportunities

ClearScore Group is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs.

Our Hybrid Model

We embrace a dynamic hybrid work environment that balances flexibility with collaborative in-person experiences. Our approach is designed to foster innovation, team connection, and individual productivity.

• Levels 1-5: Minimum 2 days per week in-office
• Level 6 and above: Minimum 3 days per week in-office

We believe this structure offers the best of both worlds - the flexibility of remote work and the synergy of face-to-face collaboration. Our office days are carefully coordinated to maximise team interactions and learning/ mentorship opportunities.

What This Means for You:

• Flexibility to manage your work and life
• Dedicated in-office days for team building and collaborative projects
• Office facilities (with plants!) designed for productive interactions
• Clear expectations and support for maintaining our hybrid schedule
• We’re committed to creating an inclusive environment that accommodates diverse needs while maintaining our collaborative culture. Join us in shaping the future of work!

Note: While we offer flexibility, commitment to our hybrid schedule is an important aspect of our team culture and performance expectations.