Team Manager – Customer Solutions Hub

Location: Manchester
Hybrid Working: 2 days in-office, 3 days remote
Salary: OTE of £55k – £65k (base up to £40k + bonus)

About Us
We're scaling new heights as we transform the way consumers access financial products. Now’s the time to join our growing team in Manchester as we expand our market-leading Solutions Hub. This is a unique opportunity to lead a team of passionate Customer Solutions Experts who are reshaping the financial wellbeing journey for our users.

About the Role
As Team Manager, you will play a pivotal role in driving performance, motivation, and success across a team of Customer Solutions Experts. You will ensure operational excellence, deliver outstanding user experiences, and foster a collaborative culture rooted in growth, support, and customer-first values.

What You'll Be Doing

• Lead, coach, and support a team of Customer Solutions Experts to exceed sales and service KPIs.
• Monitor daily performance metrics, conduct regular 1:1s, and deliver feedback that empowers team members to improve and grow.
• Champion a high-performance, inclusive culture focused on continuous development and outstanding customer outcomes.
• Collaborate cross-functionally with product, compliance, training, and tech teams to optimise tools, processes, and the overall customer journey.
• Lead by example in upholding compliance standards and quality assurance in financial services and unsecured lending.
• Identify and implement opportunities for innovation within the team, influencing operational strategy.
• Support hiring, onboarding, and training to ensure new team members are set up for success.
• Proactively manage shift coverage and workload distribution to meet service level agreements (SLAs) across the hybrid working model.

What we expect from you:

• Proven experience managing or supervising sales or service teams, ideally in financial services or a contact centre environment.
• Strong understanding of sales performance management and customer service excellence.
• A motivational leader who thrives on developing people and creating a collaborative, results-driven environment.
• Hands-on experience in coaching, mentoring, and performance management.
• Commercial awareness with a focus on customer-centric results.
• Excellent organisational, communication, and decision-making skills.
• Adaptable mindset with the ability to thrive in a scale-up environment and embrace change.
• Knowledge of unsecured lending is a plus (but not essential).

Our perks:

• OTE of £55k – £65k (base up to £40k + bonus)
• 25 paid holidays and a “duvet day” on your birthday
• Hybrid Work Environment 
• Private health and dental cover - including mental health support through Bupa
• GP office visits
• Life assurance scheme
• Up to 6% matched pension
• Regular Lunch and Learns with guest speakers
• Dog-friendly office
• Daily breakfast and free snacks
• Access to discounts via Cobens Extras
• Free sports and social clubs
• Continued investment into learning and development
• Leadership-led training
• In-house psychotherapist
• Financial coach to help you plan and achieve your goals
• Generous maternity and paternity plans
• Culture and inclusion representatives
• Transparent pay structure and a career growth plan

 Equal Opportunities

ClearScore Group is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs.

Our Hybrid Model

We embrace a dynamic hybrid work environment that balances flexibility with collaborative in-person experiences. Our approach is designed to foster innovation, team connection, and individual productivity.

Levels 1-5: Minimum 2 days per week in-office

Level 6 and above: Minimum 3 days per week in-office

We believe this structure offers the best of both worlds - the flexibility of remote work and the synergy of face-to-face collaboration. Our office days are carefully coordinated to maximise team interactions and learning/ mentorship opportunities.

What This Means for You:

Flexibility to manage your work and life

Dedicated in-office days for team building and collaborative projects

Office facilities (with plants!) designed for productive interactions

Clear expectations and support for maintaining our hybrid schedule

We’re committed to creating an inclusive environment that accommodates diverse needs while maintaining our collaborative culture. Join us in shaping the future of work!

Note: While we offer flexibility, commitment to our hybrid schedule is an important aspect of our team culture and performance expectations.

Inclusion Policy

We are always looking for talented individuals to join ClearScore. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our people. Please see our People Policy Notice at https://www.clearscore.com/people-notice.

Data Analyst - Cape Town

We’re looking for a Data Analyst to join our team here at ClearScore in Cape Town. You will join the team in delivering insight, analysis and recommendations which allow ClearScore to rapidly scale and deliver a seamless experience for our users. Analysts play a key role within ClearScore, driving strategy and key decision-making, which ultimately benefits our users, partners, and other teams within the business. 

ClearScore has an amazing analytical community which includes Data Analysts, Scientists and Engineers. The community works collaboratively to ensure a landscape in which team members can develop their full potential and deliver maximum business impact.

ClearScore is both a free credit score and report service and the UK’s leading consumer credit marketplace. In this role, you will play a key role in global analytics and insight generation across key marketing and registration initiatives - owning performance measurement, driving experimentation and strategy to unlock user-scale and revenue growth.

For more information on our tech stack check out our 2026 Tech Radar , how we work is summarised in our Engineering Principles and we have many other Tech Blogs on Medium.

What you will be doing:

• Partner with Marketing, Product and Commercial teams to generate insights that shape our marketing strategy and decision-making.
• Design and analyse experiments to improve user experience, volume and maximise user value generation
• Conduct deep-dive strategic analyses to identify growth opportunities across the marketing funnel.
• Presenting your analysis or recommendations to stakeholders at various levels across the business

Skills we'd love you to have

• You must possess SQL and Excel skills. Knowledge of dbt, python, and analytical tools such as Amplitude is a plus
• Experience using Domo or other data visualisation tools such as Tableau
• Strong critical thinking skills; being able to evaluate challenging and nuanced data to draw conclusions, build opinions and recommendations
• Strong quantitative and numerical skills
• Ability to plan and prioritise your own workload with a global analytics team
• You have a desire to learn and enjoy working collaboratively, with a desire to contribute to our culture.
• You do not need to fit into a stereotype: we are really committed to closing our gender gap and are actively trying to create an environment where you as an individual can thrive.

ClearScore is on a mission to make the world of personal finance clearer, calmer, and easier to understand. It starts with the free credit score and report but we're about to do so much more.

We want to take the complex financial decisions that people make in their lives and make them easier. We hold one of the biggest FinTech user bases in the world of over 22 million users but run ourselves like little start-ups. You're encouraged to challenge the status quo and fight for the better.

Since our launch in July 2015 in the UK we have expanded our product into South Africa in 2017, and Australia in 2020 and Canada in 2022. Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organization.

We trust you to manage your own time, so we offer flexible work and no fixed desk hours. We don't micromanage and believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth.

We also have a super-fast and friendly interview process, which is more like having a friendly discussion than being put under a microscope or pressure. We want to know the real you and if you'd be a great fit for us. 

Benefits:

• Holidays – 20 paid holidays (plus public holidays) and a “duvet day” on your birthday
• Pension Fund contribution over and above salary
• Private Medical Insurance
• Eye Tests
• Medial Aid Benefit - over and above salary
• Continued investment into learning and development 
• Flexible work hours and the ability to work from home
• Flexible, generous, and personalised maternity and paternity plans
• Monthly team events and office days out that we get to choose, and company events at the end of each quarter and retro
• Employee Assistance Program
• ClearScore Support Hub
• Perkbox

Equal Opportunities

ClearScore is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs.

• Levels 1-5: Minimum 2 days per week in-office
• Level 6 and above: Minimum 3 days per week in-office

• Flexibility to manage your work and life
• Dedicated in-office days for team building and collaborative projects
• Office facilities (with plants!) designed for productive interactions
• Clear expectations and support for maintaining our hybrid schedule

Senior Analytics Engineer

We are looking for a talented Senior Analytics Engineer to join our Data Mission, where you'll take technical ownership of how we model, transform, and activate data at scale. Using a cutting-edge tech stack including dbt, Databricks, and Kafka, you'll define the standards that the team works to and build the data products that power decisions for millions of users.

We are proud to say that our engineers at ClearScore are world class and at the heart of making this mission a reality for our millions of users. For more information on our tech stack check out our 2026 Tech Radar, how we work is summarised in our Engineering Principles and we have many other Tech Blogs on Medium.

What you will be doing:

• Taking technical ownership of large data initiatives, leading delivery end-to-end across multiple components, stakeholders, and delivery phases
• Setting and upholding best practice standards for analytics engineering across our entire data model, from data modelling conventions and dbt patterns to testing, documentation, and observability, and ensuring these standards are understood and applied consistently
• Leading data model design discussions and shaping architectural direction, including designing new schemas from the ground up with best practices and end-user utility in mind
• Shaping how we use SQL, dbt, Databricks, and AI at scale — advising on complex or high-risk transformations and contributing to tooling and architectural direction
• Bringing a system-level perspective on lineage, workflows, and observability, ensuring the organisation can reason clearly about data flows, dependencies, and accountability
• Coaching and mentoring engineers across the team, building capability through code reviews, design discussions, and knowledge sharing
• Collaborating with Platform and Data Science teams to define requirements for new data products and troubleshoot upstream data issues

Skills we'd love you to have:

• You are an expert in SQL and dbt, and you apply this to design and build robust, scalable data transformations on platforms like Databricks
• You have strong experience with data modelling concepts and frameworks (e.g. Kimball) and have led architectural design discussions
• You can set and communicate engineering standards — you're the person others come to for guidance on how things should be built
• You have experience diagnosing and resolving complex production issues, and you design pipelines with testing, monitoring, and maintainability in mind
• You have a system-level view of data: you think about lineage, dependencies, and how changes ripple through a platform
• You bring others along with you — through mentoring, documentation, and clear technical communication with both engineers and non-technical stakeholders
• You have experience with orchestration tooling (e.g. Databricks Workflows) and understand how data products are operationalised end-to-end
• Familiarity with data activation tools (e.g. Hightouch) or streaming platforms (e.g. Kafka) is a bonus

Why ClearScore?

ClearScore is the UK's #1 credit score and report app. We are also present in South Africa, Australia and Canada, with more than 20 million users globally and growing fast. Someone joins ClearScore every 20 seconds. We have established relationships with over 50 of the main lenders in the U.K., and have been a trusted tool for customers to manage their credit and make better financial decisions.

Since October 2016 we have helped 1.8 million users take out a new credit card or loan. We are user-centric at our core and we believe in leveraging technology to enable positive financial choices. We are design-led and data-driven and we embed these behaviours in everything we do.

Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organisation. We trust you to manage your own time so we offer flexible work and no fixed desk hours. We don't micromanage and we believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth.

If you feel like this could be the place for you, apply and our Talent team will be happy to share more.

Benefits:

• 25 paid holidays and a “duvet day” on your birthday
• Hybrid Work Environment
• Private health and dental cover - including mental health support through Bupa 
• GP office visits
• Life assurance scheme
• Up to 6% matched pension
• Regular Lunch and Learns with guest speakers
• Dog-friendly office
• Daily breakfast and free snacks
• Access to discounts via Cobens Extras 
• Free sports and social clubs
• Continued investment into learning and development 
• Leadership-led training
• In-house psychotherapist
• Financial coach to help you plan and achieve your goals
• No clock-watching culture
• Generous maternity and paternity plans
• Culture and inclusion representatives
• Transparent pay structure and a career growth plan

Equal Opportunities

ClearScore is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs.

• Levels 1-5: Minimum 2 days per week in-office
• Level 6 and above: Minimum 3 days per week in-office

• Flexibility to manage your work and life
• Dedicated in-office days for team building and collaborative projects
•  Office facilities (with plants!) designed for productive interactions
• Clear expectations and support for maintaining our hybrid schedule

Business Development Manager - ClearScore Everywhere

ClearScore Everywhere is the B2B proposition from ClearScore Group, we support leading brands, such as Go-Compare, Equifax, Asda and Co-op to embed trusted credit, financial products and financial wellbeing experiences directly into their customer journeys. Our proposition enables partners to unlock new revenue streams, deepen engagement and add meaningful financial value to their customers, powered by ClearScore’s data, technology and global scale.

We’re looking for an experienced Business Development Manager who is ready to own and execute new business sales in our key verticals. This role will be pivotal to scaling the business, growing our market share with well known UK brands.

You’ll be responsible for the full sales cycle — from prospecting and pitching through to negotiation and signature and, working closely with Product, Marketing, Legal, and Delivery teams.

This role will suit a driven and autonomous sales person, wanting to shape a strategy and build a revenue generating portfolio, a true hunter. The role is greenfield and is perfect for a self starter, who is hungry to influence the growth story.

What you will be doing:

Sales & Revenue Growth

• Identify and prioritise target sectors and businesses aligned to our proposition
• Deliver against revenue targets
• Manage the end-to-end sales cycle, from lead qualification to contract close
• Build and maintain a strong pipeline of new opportunities
• Help define scalable commercial models that support long-term growth
• Generate new business opportunities through outbound calls, email campaigns, LinkedIn, events and referrals

Commercial Strategy & Execution

• Contribute to go-to-market strategy for new products and propositions
• Provide market insight and partner feedback to influence product roadmap and positioning
• Identify opportunities across various sectors (e.g. retail, fintech, utilities) where ClearScore’s proposition can create new value
• Help define scalable commercial models that support long-term growth

Reporting & Forecasting

• Maintain accurate sales forecasts and pipeline reporting using Hubspot
• Track performance against deal KPIs and proactively manage risks

Skills we'd love you to have:

• 4+ years experience in B2B sales
• Proven track record prospecting managing and closing complex commercial deals
• Experience selling digital products, platforms, or data-driven solutions
• Background in retail, financial services,
• Proven experience in using innovation in marketing campaigns and a history of in-person networking at large industry events
• Strong commercial acumen and negotiation skills
• Confident communicator, able to influence senior stakeholders
• Highly organised, with the ability to manage multiple opportunities in parallel
• Comfortable working cross-functionally in a fast-moving environment
• Data-driven mindset with strong forecasting and pipeline management skills

Why ClearScore?

ClearScore is the UK's #1 credit score and report app. We are also present in South Africa, Australia and Canada, with more than 20 million users globally and growing fast. Someone joins ClearScore every 20 seconds. We have established relationships with over 50 of the main lenders in the U.K., and have been a trusted tool for customers to manage their credit and make better financial decisions.

Since October 2016 we have helped 1.8 million users take out a new credit card or loan. We are user-centric at our core and we believe in leveraging technology to enable positive financial choices. We are design-led and data-driven and we embed these behaviours in everything we do.

Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organisation. We trust you to manage your own time so we offer flexible work and no fixed desk hours. We don't micromanage and we believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth.

If you feel like this could be the place for you, apply and our Talent team will be happy to share more.

Benefits:

• 25 paid holidays and a “duvet day” on your birthday
• Hybrid Work Environment
• Private health and dental cover - including mental health support through Bupa 
• GP office visits
• Life assurance scheme
• Up to 6% matched pension
• Regular Lunch and Learns with guest speakers
• Dog-friendly office
• Daily breakfast and free snacks
• Access to discounts via Cobens Extras 
• Free sports and social clubs
• Continued investment into learning and development 
• Leadership-led training
• In-house psychotherapist
• Financial coach to help you plan and achieve your goals
• No clock-watching culture
• Generous maternity and paternity plans
• Culture and inclusion representatives
• Transparent pay structure and a career growth plan

Equal Opportunities

ClearScore is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs.

• Levels 1-5: Minimum 2 days per week in-office
• Level 6 and above: Minimum 3 days per week in-office

• Flexibility to manage your work and life
• Dedicated in-office days for team building and collaborative projects
•  Office facilities (with plants!) designed for productive interactions
• Clear expectations and support for maintaining our hybrid schedule

Customer Solutions Expert

• Location: Manchester
• Hybrid: 3 days in the office and 2 days from home
• Salary: An OTE of £35k - £40k (basic salary of up to £28k + bonus) 

Big things are happening here. With the recent acquisition of Aro by the ClearScore Group, we're entering a new phase of exciting growth, and you could be a key part of it.

We're looking for a Customer Solutions Expert to join our highly skilled, close-knit Solutions Hub team based out of our Manchester office. You’ll be part of a business that's passionate about putting users first, helping everyone, no matter what their circumstances, achieve greater financial well-being.

This is a real opportunity to join a market-leading financial platform backed by ClearScore’s global success and long-term growth plans. You'll be working alongside some of the best in the industry, with access to training, support, strong partnerships with top lenders and a clear vision for the future

What You’ll Be Doing:

• Engage with a portfolio of fully qualified leads generated through our online unsecured lending journey.
• Evaluate customer applications and offer tailored recommendations that align with the needs of each individual customer.
• Provide expert guidance on unsecured loan options using our innovative, proprietary technology.
• Build and nurture customer relationships by understanding their financial goals and offering personalised loan solutions.
• Achieve or exceed sales targets and KPIs, while delivering exceptional customer service.
• Collaborate with our outstanding advisory team to support customers through their application process.
• Contribute to our ongoing innovation by sharing ideas to enhance the customer journey and helping to bring those improvements to life.

What We’re Looking For:

• Sales experience, ideally within financial services. Familiarity with unsecured loans is a plus but not essential.
• A results-oriented attitude with a focus on achieving customer-centric outcomes and contributing to business success.
• Commitment to delivering a standout customer experience that exceeds expectations and builds loyalty.
• Strong organisational skills to manage multiple customer interactions in a fast-paced environment.
• Excellent communication and relationship-building abilities.
• A keen eye for detail, with strong analytical and problem-solving skills.
• Flexibility to work in shifts, adapting to the changing needs of our customers.

Our perks:

• An OTE of £35k - £40k (basic salary of up to £28k + bonus)
• 25 paid holidays and a “duvet day” on your birthday
• Hybrid Work Environment 
• Private health and dental cover - including mental health support through Bupa
• GP office visits
• Life assurance scheme
• Up to 6% matched pension
• Regular Lunch and Learns with guest speakers
• Dog-friendly office
• Daily breakfast and free snacks
• Access to discounts via Cobens Extras
• Free sports and social clubs
• Continued investment into learning and development
• Leadership-led training
• In-house psychotherapist
• Financial coach to help you plan and achieve your goals
• Generous maternity and paternity plans
• Culture and inclusion representatives
• Transparent pay structure and a career growth plan

 Equal Opportunities

ClearScore Group is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs.

Our Hybrid Model

We embrace a dynamic hybrid work environment that balances flexibility with collaborative in-person experiences. Our approach is designed to foster innovation, team connection, and individual productivity.

Levels 1-5: Minimum 2 days per week in-office

Level 6 and above: Minimum 3 days per week in-office

We believe this structure offers the best of both worlds - the flexibility of remote work and the synergy of face-to-face collaboration. Our office days are carefully coordinated to maximise team interactions and learning/ mentorship opportunities.

What This Means for You:

Flexibility to manage your work and life

Dedicated in-office days for team building and collaborative projects

Office facilities (with plants!) designed for productive interactions

Clear expectations and support for maintaining our hybrid schedule

We’re committed to creating an inclusive environment that accommodates diverse needs while maintaining our collaborative culture. Join us in shaping the future of work!

Note: While we offer flexibility, commitment to our hybrid schedule is an important aspect of our team culture and performance expectations.

Inclusion Policy

We are always looking for talented individuals to join ClearScore. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our people. Please see our People Policy Notice at https://www.clearscore.com/people-notice.

Sales Team Manager

• Location: Manchester
• Hybrid: 3 days in the office and 2 days from home
• Salary: A salary of £40k - £45k (OTE £60K - £70K)

Big things are happening here. We're entering a new phase of exciting growth, and you could be a key part of it.

We are seeking a talented and motivated Secured Sales Manager to join our highly skilled team. As a Secured Sales Manager, you will play a crucial role in in driving performance, customer satisfaction, and compliance within the Advisor, Trainee Advisor and Case Manager functions. This role is responsible for delivering an outstanding customer journey, ensuring optimal conversion rates and maintaining adherence to compliance and training procedures.

This is a real opportunity to join a market-leading financial platform backed by ClearScore’s global success and long-term growth plans. You'll be working alongside some of the best in the industry, with access to training, support, strong partnerships with top lenders and a clear vision for the future.

What you’ll be doing:

• Lead and manage the Advisor, Trainee Advisor and Case Manager functions to drive performance and efficiency.
• Deliver an exceptional customer journey, ensuring high satisfaction and optimal conversion rates.
• Oversee the Sales and Case Manager departments, maximising profitability while maintaining compliance and quality standards.
• Embed a “Customer First” culture, ensuring the right customer outcomes at every stage.
• Monitor call quality, customer file audits, and satisfaction metrics to uphold service excellence.
• Conduct regular performance reviews, providing coaching and development opportunities for staff.
• Define and implement KPIs, regularly assessing their relevance to business and regulatory needs.
• Foster strong collaborations with internal teams to align business and marketing strategies.
• Maintain and strengthen partnerships with lenders to drive conversion and product development.
• Encourage and support technological improvements to enhance processes and customer interactions.
• Ensure full compliance with regulatory requirements and corporate governance.
• Promote a culture of ‘Treating Customers Fairly’ (TCF) and ensure employees understand their role in supporting it.
• Provide ongoing training and development for staff to ensure compliance with Customer Conduct Rules.
• Undertake additional responsibilities as required by management.

What we expect from you:

• A strong leader with experience in managing and developing high-performing sales teams.
• A customer-centric mindset, ensuring all activities focus on right customer outcomes.
• Proven ability to drive sales performance while maintaining compliance and ethical standards.
• Excellent coaching and mentoring skills, fostering a supportive and motivated work environment.
• A strategic thinker who can align departmental goals with broader business objectives.
• Strong understanding of regulatory requirements, ensuring compliance at all levels.
• Ability to build and maintain effective relationships with internal teams and external lenders.
• Proactive in identifying and implementing process improvements to enhance efficiency.
• A commitment to continuous learning and professional development, both for yourself and your team.

Why ClearScore?

ClearScore is the UK's #1 credit score and report app. We are also present in South Africa, Australia and Canada, with more than 20 million users globally and growing fast. Someone joins ClearScore every 20 seconds.

We have established relationships with over 50 of the main lenders in the U.K., and have been a trusted tool for customers to manage their credit and make better financial decisions.

Since October 2016 we have helped 1.8 million users take out a new credit card or loan. We are user-centric at our core and we believe in leveraging technology to enable positive financial choices. We are design-led and data-driven and we embed these behaviours in everything we do.

What is D·One?

D·One was created in 2022 as a result of ClearScore’s acquisition of Money Dashboard - a company with best in class open banking and categorisation capabilities. The D·One mission exists to provide open banking data to lending partners, market researchers including hedge funds and ClearScore. Currently, our primary goal is enabling lenders to adopt open banking by delivering a lender specific open banking service with best-in-class credit analytics.

As part of the ClearScore Group, you will join a company where our culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organisation. We trust you to manage your own time so we offer flexible work and no fixed desk hours. We don't micromanage and we believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth.

If you feel like this could be the place for you, apply and our Talent team will be happy to share more.

Benefits:

• 25 paid holidays and a “duvet day” on your birthday
• Hybrid Work Environment
• Private health and dental cover - including mental health support through Bupa 
• GP office visits
• Life assurance scheme
• Up to 6% matched pension
• Regular Lunch and Learns with guest speakers
• Dog-friendly office
• Daily breakfast and free snacks
• Access to discounts via Cobens Extras 
• Free sports and social clubs
• Continued investment into learning and development 
• Leadership-led training
• In-house psychotherapist
• Financial coach to help you plan and achieve your goals
• No clock-watching culture
• Generous maternity and paternity plans
• Culture and inclusion representatives
• Transparent pay structure and a career growth plan

Equal Opportunities

ClearScore is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs.

• Levels 1-5: Minimum 2 days per week in-office
• Level 6 and above: Minimum 3 days per week in-office

• Flexibility to manage your work and life
• Dedicated in-office days for team building and collaborative projects
•  Office facilities (with plants!) designed for productive interactions
• Clear expectations and support for maintaining our hybrid schedule

Data Analyst - Cape Town

We’re looking for a Data Analyst to join our team here at ClearScore in Cape Town. You will join the team in delivering insight and analysis which allow ClearScore to rapidly scale and deliver a seamless experience for our users. Analysts play a key role within ClearScore, driving strategy and key decision-making, which ultimately benefits our users, partners, and other teams within the business. 

ClearScore has an amazing analytical community which includes Data Analysts, Scientists and Engineers. The community works collaboratively to ensure a landscape in which team members can develop their full potential and deliver maximum business impact.

ClearScore is both a free credit score and report service and the UK’s leading consumer credit marketplace. In this role, you will play a key role in analytics and insight generation across key marketplace initiatives -owning performance measurement, driving experimentation and influencing product, and commercial strategy to unlock conversion and revenue growth.

For more information on our tech stack check out our 2026 Tech Radar , how we work is summarised in our Engineering Principles and we have many other Tech Blogs on Medium.

What you will be doing:

•  
• Build and own marketplace performance reporting across conversion, eligibility and revenue
• Partner with Product and Commercial teams to generate insights that shape marketplace strategy and decision-making.
• Design and analyse experiments to improve ranking, user journeys and overall conversion.
• Conduct deep-dive analyses to identify growth opportunities across the marketplace funnel.

Skills we'd love you to have

• You must possess SQL and Excel skills. Knowledge of dbt, python, and analytical tools such as Amplitude is a plus
• Experience using Domo or other data visualisation tools such as Tableau
• Strong quantitative and numerical skills
• Ability to plan and prioritise your own workload and that of your team
• You have a desire to learn and enjoy working collaboratively, with a desire to contribute to our culture.
• You do not need to fit into a stereotype: we are really committed to closing our gender gap and are actively trying to create an environment where you as an individual can thrive.

Why ClearScore?

ClearScore is on a mission to make the world of personal finance clearer, calmer, and easier to understand. It starts with the free credit score and report but we're about to do so much more.

We want to take the complex financial decisions that people make in their lives and make them easier. We hold one of the biggest FinTech user bases in the world of over 22 million users but run ourselves like little start-ups. You're encouraged to challenge the status quo and fight for the better.

Since our launch in July 2015 in the UK we have expanded our product into South Africa in 2017, and Australia in 2020 and Canada in 2022. Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organization.

We trust you to manage your own time, so we offer flexible work and no fixed desk hours. We don't micromanage and believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth.

We also have a super-fast and friendly interview process, which is more like having a friendly discussion than being put under a microscope or pressure. We want to know the real you and if you'd be a great fit for us. 

Benefits:

• Holidays – 20 paid holidays (plus public holidays) and a “duvet day” on your birthday
• Pension Fund contribution over and above salary
• Private Medical Insurance
• Eye Tests
• Medial Aid Benefit - over and above salary
• Continued investment into learning and development 
• Flexible work hours and the ability to work from home
• Flexible, generous, and personalised maternity and paternity plans
• Monthly team events and office days out that we get to choose, and company events at the end of each quarter and retro
• Employee Assistance Program
• ClearScore Support Hub
• Perkbox

Equal Opportunities

ClearScore is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs.

• Levels 1-5: Minimum 2 days per week in-office
• Level 6 and above: Minimum 3 days per week in-office

• Flexibility to manage your work and life
• Dedicated in-office days for team building and collaborative projects
•  Office facilities (with plants!) designed for productive interactions
• Clear expectations and support for maintaining our hybrid schedule

Lead Engineering Manager - AI

We are actively seeking an accomplished Lead Engineering Manager to guide and develop our newly formed AI engineering squad. This team will be at the heart of developing an understanding of core AI technologies and developing our internal AI capabilities used to power future product offerings.

We are proud to say that our engineering team at ClearScore is world class and at the heart of making this mission a reality for our millions of users, so you will be in good hands. For more information on our tech stack check out our 2026 Tech Radar, how we work is summarised in our Engineering Principles and we have many other Tech Blogs on Medium.

What you will be doing:

• Lead and Develop: Line manage a talented squad of mid-level, senior, and principal engineers from a variety of disciplines. You will own their hiring and onboarding and be the driving force behind their personal and professional growth.
• Drive Technical Strategy: Define and execute the technical strategy and roadmap for the AI domain. You will partner with and mentor the Principal Engineer on your team to drive technical innovation and solve our most complex challenges in this space.
• Lead Cross-Squad Programs: Take the lead on complex technical programs that span multiple squads. You will be expected to coordinate efforts across teams, manage dependencies, and ensure the successful delivery of major company-wide initiatives.
• Deliver Impact: Hold the entire squad accountable for the execution and delivery of value to our users. You'll use your expertise in modern agile practices to continually improve the squad’s effectiveness and ensure the delivery of high-quality, robust, and operationally excellent solutions.
• Shape Engineering Culture: Work with the broader engineering leadership to actively shape and improve our company-wide managerial and technical best practices, fostering a "you build it, you run it" environment.

Skills we'd love you to have

• People Leadership: You have significant experience managing high-performing engineering teams, with a proven passion for developing engineers at all levels, from mid-level to principal.
• Program Leadership: You have a track record of successfully coordinating and delivering large-scale programs of work that involve multiple teams and complex stakeholder management.
• Strategic & Technical Balance: You can flexibly switch between hands-on technical involvement and strategic thinking. You are able to input, understand, and challenge engineering decisions while empowering the team to own them.
• Technical Credibility: You have a robust technical background in technical systems. While deep hands-on expertise isn't required, you must possess the technical credibility to guide a team working with our existing technologies like Scala and Kafka, guide engineers working with new technologies in the AI space and contribute effectively to architectural and technical discussions.
• Agile Expertise: You have an expert understanding of modern agile practices and use metrics to drive data-informed, continuous improvement for your team and its outcomes.
• Mentorship at Scale: You are an enabler who can not only grow your own engineers but also mentor other, more junior engineering managers to help them succeed.
• Excellent Communicator: You can communicate openly, provide clear and meaningful feedback, and manage stakeholder relationships effectively across all levels of the business.

Why ClearScore?

ClearScore is the UK's #1 credit score and report app. We are also present in South Africa, Australia and Canada, with more than 20 million users globally and growing fast. Someone joins ClearScore every 20 seconds. We have established relationships with over 50 of the main lenders in the U.K., and have been a trusted tool for customers to manage their credit and make better financial decisions.

Since October 2016 we have helped 1.8 million users take out a new credit card or loan. We are user-centric at our core and we believe in leveraging technology to enable positive financial choices. We are design-led and data-driven and we embed these behaviours in everything we do.

Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organisation. We trust you to manage your own time so we offer flexible work and no fixed desk hours. We don't micromanage and we believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth.

If you feel like this could be the place for you, apply and our Talent team will be happy to share more.

Benefits:

• 25 paid holidays and a “duvet day” on your birthday
• Hybrid Work Environment
• Private health and dental cover - including mental health support through Bupa 
• GP office visits
• Life assurance scheme
• Up to 6% matched pension
• Regular Lunch and Learns with guest speakers
• Dog-friendly office
• Daily breakfast and free snacks
• Access to discounts via Cobens Extras 
• Free sports and social clubs
• Continued investment into learning and development 
• Leadership-led training
• In-house psychotherapist
• Financial coach to help you plan and achieve your goals
• No clock-watching culture
• Generous maternity and paternity plans
• Culture and inclusion representatives
• Transparent pay structure and a career growth plan

Equal Opportunities

ClearScore is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs.

• Levels 1-5: Minimum 2 days per week in-office
• Level 6 and above: Minimum 3 days per week in-office

• Flexibility to manage your work and life
• Dedicated in-office days for team building and collaborative projects
•  Office facilities (with plants!) designed for productive interactions
• Clear expectations and support for maintaining our hybrid schedule

Second Charge Mortgage Advisor

• Location: Manchester (M22 0RR)
• Hybrid: 2 days in office, 3 days WFH following a successful probation period
• An OTE of £60k - £70k (basic salary of up to £42k + bonus)
• £3k sign-on bonus (£1k/month for first three months) to offset pipeline build time

Big things are happening here. We're entering a new phase of exciting growth, and you could be a key part of it.

We're looking for a Mortgage Advisor to join our highly skilled, close-knit Second Charge Mortgage team based out of our Manchester office. You’ll be part of a business that's passionate about putting users first, helping everyone, no matter what their circumstances, achieve greater financial well-being.

This is a real opportunity to join a market-leading financial platform backed by ClearScore’s global success and long-term growth plans. You'll be working alongside some of the best in the industry, with access to training, support, strong partnerships with top lenders and a clear vision for the future.

What you’ll be doing:

• Contacting qualified leads generated through our digital journey
• Assessing customer applications and delivering tailored, compliant recommendations
• Providing expert advice on second charge mortgages, using our unique in-house software
• Staying up to date with lender criteria and industry regulations
• Building strong, lasting relationships with customers — keeping them informed every step of the way
• Hitting (and exceeding!) sales targets and KPIs while maintaining a best-in-class customer experience
• Collaborating closely with our brilliant team of case managers
• Contributing ideas and improvements as we continuously innovate for a better customer journey

What we’re looking for in you:

• CeMAP 1 qualification (minimum) plus 2+ years’ sales experience
• A performance-driven mindset, with a strong focus on doing the right thing for customers
• A real passion for delivering outstanding customer service, every single time
• Strong knowledge of mortgage products, industry regulations, and processes
• Brilliant organisational skills — managing multiple cases in a fast-moving environment
• Clear, confident communication skills and the ability to build trust quickly
• A sharp eye for detail and strong problem-solving abilities
• Flexibility to work shifts, always putting the evolving needs of our customers first

Why ClearScore?

ClearScore is the UK's #1 credit score and report app. We are also present in South Africa, Australia and Canada, with more than 24 million+ users globally and growing fast. Someone joins ClearScore every 20 seconds. We have established relationships with over 50 of the main lenders in the U.K. and have been a trusted tool for customers to manage their credit and make better financial decisions.

Since October 2016 we have helped 1.8 million users take out a new credit card or loan. We are user-centric at our core and we believe in leveraging technology to enable positive financial choices. We are design-led and data-driven and we embed these behaviours in everything we do.

Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organisation. We trust you to manage your own time, so we offer flexible work and no fixed desk hours. We don't micromanage and we believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth.

If you feel like this could be the place for you, apply and our Talent team will be happy to share more.

What you get:

• An OTE of £60k - £70k (basic salary of up to £42k + bonus)
• £3k sign-on bonus (£1k/month for first three months) to offset pipeline build time
• 25 paid holidays and a “duvet day” on your birthday
• Hybrid Work Environment (2 days in office, 3 days WFH after passing probation)
• Private health and dental cover - including mental health support through Bupa
• GP office visits
• Life assurance scheme
• Up to 4% matched pension
• Regular Lunch and Learns with guest speakers
• Dog-friendly office
• Daily breakfast and free snacks
• Access to discounts via Cobens Extras
• Free sports and social clubs
• Continued investment into learning and development
• Leadership-led training
• In-house psychotherapist
• Financial coach to help you plan and achieve your goals
• Generous maternity and paternity plans
• Culture and inclusion representatives
• Transparent pay structure and a career growth plan

Equal Opportunities

ClearScore Group is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs.

Our Hybrid Model

We embrace a dynamic hybrid work environment that balances flexibility with collaborative in-person experiences. Our approach is designed to foster innovation, team connection, and individual productivity.

• Levels 1-5: Minimum 2 days per week in-office
• Level 6 and above: Minimum 3 days per week in-office

We believe this structure offers the best of both worlds - the flexibility of remote work and the synergy of face-to-face collaboration. Our office days are carefully coordinated to maximise team interactions and learning/ mentorship opportunities.

What This Means for You:

• Flexibility to manage your work and life
• Dedicated in-office days for team building and collaborative projects
• Office facilities (with plants!) designed for productive interactions
• Clear expectations and support for maintaining our hybrid schedule
• We’re committed to creating an inclusive environment that accommodates diverse needs while maintaining our collaborative culture. Join us in shaping the future of work!

Note: While we offer flexibility, commitment to our hybrid schedule is an important aspect of our team culture and performance expectations.

Trainee Second Charge Mortgage Advisor

• Location: Manchester
• Hybrid: 3 days in the office and 2 day from home
• Salary: An OTE of £35k - £40k (basic salary of up to £28k + bonus)

This is a real opportunity to join a market-leading financial platform backed by ClearScore’s global success and long-term growth plans. You'll be working alongside some of the best in the industry, with access to training, support, strong partnerships with top lenders and a clear vision for the future.

We are seeking a talented and motivated individual to join our highly skilled team. As a Trainee Second Charge Mortgage Advisor, you will guide customers through the application process and liaise with a qualified advisor who will provide the customer with expert advice on second charge mortgages. This is a unique opportunity to join an industry leading financial brokerage. Aro Money are a highly established and reputable financial lending platform, we work with some of the most prestigious and growing financial institutions globally.

You will be part a very successful team within the ClearScore Group with a clear strategy for success and growth including on the job training and company funded CeMAP qualification.

What you’ll be doing:

• Assess customers eligibility for a secured loan and conduct a fact find to enable the mortgage advisor to evaluate.
• Build and maintain strong relationships with customers and advisors.
• Meet or exceed sales targets and KPIs while maintaining high levels of customer satisfaction.
• Collaborate with our exceptional team of advisors and case managers to support our customers' applications.
• Play a key role in Aro’s continuous innovation of best-in-class customer experience.
• Suggesting new ideas and processes where appropriate and be willing to put these into practice.

What we expect from you:

• Entry level experience in a sales environment.
• A performance-driven mindset, taking accountability for targets that drive the right outcomes for customers whilst taking our business forward.
• You’ll provide a best-in-class customer experience, going over and above each time, ensuring their satisfaction and fostering long-term loyalty.
• A good understanding of the financial market, regulations, and procedures.
• You’ll be busy, so you’ll need to be organised, managing multiple cases
• in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to build rapport with customers.
• Detail-oriented with strong analytical and problem-solving abilities.
• Flexibility and willingness to work shifts in order to meet the evolving needs of our customers.

Our perks:

• An OTE of £35k - £40k (basic salary of up to £28k + bonus)
• Hybrid working (3 days in the office and 2 day from home)
• Flexible working arrangements to support a healthy work-life balance
• 33 days holiday inclusive of bank holidays
• Supportive team environment with opportunities for career advancement
• Salary sacrifice pension scheme unto 4%
• Healthcare cash plan with separate balance for dependents
• Life assurance x 2
• Holiday buy & sell scheme
• Cycle to work scheme
• Birthday off + takeaway on us
• Enhanced maternity, adoption or paternity leave
• Enhanced sick pay + income protection for up to 2 years
• Casual and gender neutral dress policy
• Access to a range of retailer discounts through our various providers
• Fun and inclusive work environment with regular team incentives

Equal Opportunities

ClearScore Group is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs.

Our Hybrid Model

We embrace a dynamic hybrid work environment that balances flexibility with collaborative in-person experiences. Our approach is designed to foster innovation, team connection, and individual productivity.

• Minimum 3 days per week in-office

We believe this structure offers the best of both worlds - the flexibility of remote work and the synergy of face-to-face collaboration. Our office days are carefully coordinated to maximise team interactions and learning/ mentorship opportunities.

What This Means for You:

• Flexibility to manage your work and life
• Dedicated in-office days for team building and collaborative projects
• Office facilities (with plants!) designed for productive interactions
• Clear expectations and support for maintaining our hybrid schedule

We’re committed to creating an inclusive environment that accommodates diverse needs while maintaining our collaborative culture. Join us in shaping the future of work!

Note: While we offer flexibility, commitment to our hybrid schedule is an important aspect of our team culture and performance expectations.

Senior Frontend Engineer - Consistent Experiences

We are looking for an experienced Frontend Engineer to come and join our agile delivery team responsible for building some of the capabilities that enable us to provide brand-new experiences to our users, using the latest technologies. You will love working in a high-performance, entrepreneurial environment that values the craft of building cutting-edge products and solving complex problems.

You’ll be joining an established, cross-functional squad, focused on building our design system, logged-out website and other cutting-edge technologies.

We are always looking for ways to do things better and encourage new joiners to bring their ideas and ways of working to the table. Teach us some cool stuff, and we'll teach you some, but most of all, you'll have fun doing it.

We are proud to say that our engineers at ClearScore are world-class and at the heart of making this mission a reality for our millions of users.

For more information on our tech stack, check out our 2026 Tech Radar. How we work is summarised in our Behavioural Principles and Engineering Principles. We also have other Tech Blogs on Medium.

What you will be doing:

• Design, build, and maintain full-stack solutions using Node.js and TypeScript, delivering data-driven user interfaces and backend services.
• Build intuitive client UX utilising design systems and server-driven UI frameworks.
• Optimise and scale databases for large-scale applications, leveraging SQL, PostgreSQL, and indexing strategies to ensure performance and maintainability.
• Work closely with expert colleagues who will implement, monitor, and optimise real-time data pipelines with Kafka, ensuring robust message handling and distributed system performance to power your features.
• Take ownership of end-to-end performance optimisation, both client- and server-side.
• Lead the deployment and maintenance of production-grade code and databases across multiple global markets.
• Monitor post-release performance, leveraging tools for reliability and system health.
• Collaborate in an Agile environment, mentoring team members and those of other specialisms and fostering a culture of learning and continuous improvement.
• Contribute to the growth of our technology by driving improvements in standards, tools, and processes.

Skills we'd love you to have

• Expert knowledge of HTML5, CSS3, and JavaScript (ES6+) and TypeScript
• Strong knowledge of React and SSR frameworks, such as React Router 7 Framework or Next.js
• Experience building services using Node.js and technologies like Fastify or Express.js
• Strong attention to UI consistency, accessibility, and visual detail
• Solid understanding of responsive design and cross-browser compatibility
• Familiarity with design systems
• Familiarity with headless CMS platforms such as Contentful would be a plus
• You live for unit and functional testing, using tools such as Jest and React Testing Library
• Good knowledge of build tools such as Webpack or Vite
• Desire to mentor more junior members of the team and to pair program to share your knowledge across the team
• Strong collaboration skills and impulse to share your knowledge across the Frontend team and the wider tech community
• Ability to lead large projects with multiple engineers working on them
• Understand and drive build processes and CI tooling (e.g. Jenkins, Circle CI)
• You have opinions on what technologies and standards we should be using now and in the future - we always want to hear new ideas.

Why ClearScore?

ClearScore is the UK's #1 credit score and report app. We are also present in South Africa, Australia and Canada, with more than 20 million users globally and growing fast. Someone joins ClearScore every 20 seconds. We have established relationships with over 50 of the main lenders in the U.K., and have been a trusted tool for customers to manage their credit and make better financial decisions.

Since October 2016 we have helped 1.8 million users take out a new credit card or loan. We are user-centric at our core and we believe in leveraging technology to enable positive financial choices. We are design-led and data-driven and we embed these behaviours in everything we do.

Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organisation. We trust you to manage your own time so we offer flexible work and no fixed desk hours. We don't micromanage and we believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth.

If you feel like this could be the place for you, apply and our Talent team will be happy to share more.

Benefits:

• 25 paid holidays and a “duvet day” on your birthday
• Hybrid Work Environment
• Private health and dental cover - including mental health support through Bupa 
• GP office visits
• Life assurance scheme
• Up to 6% matched pension
• Regular Lunch and Learns with guest speakers
• Dog-friendly office
• Daily breakfast and free snacks
• Access to discounts via Cobens Extras 
• Free sports and social clubs
• Continued investment into learning and development 
• Leadership-led training
• In-house psychotherapist
• Financial coach to help you plan and achieve your goals
• No clock-watching culture
• Generous maternity and paternity plans
• Culture and inclusion representatives
• Transparent pay structure and a career growth plan

Equal Opportunities

ClearScore is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs.

• Levels 1-5: Minimum 2 days per week in-office
• Level 6 and above: Minimum 3 days per week in-office

• Flexibility to manage your work and life
• Dedicated in-office days for team building and collaborative projects
•  Office facilities (with plants!) designed for productive interactions
• Clear expectations and support for maintaining our hybrid schedule

Senior Site Reliability Engineer

ClearScore is a workplace like no other. Over the past ten years, we’ve disrupted an entire industry and built a user base of millions. At the heart of this success is our culture: we work hard, embrace change, and treat each other with respect, enabling everyone to reach their potential and deliver results that truly make a difference.

We’re on a mission to positively impact the lives of our users. Our product puts their needs at the centre of our thinking. Through cutting-edge technology, insightful analytics and beautiful design, we help our users build financial confidence and make better financial decisions.

We want our people to perform at their best, so we trust everyone to work in a way that suits them, focusing on output rather than time spent at a screen. We have an inclusive culture where everyone is encouraged to look after their wellbeing while growing and developing their career.

What you will be doing:

• Drive architectural change by participating in RFCs, architecture forums and platform-wide initiatives to improve reliability, scalability and efficiency
• Lead and evolve ClearScore’s Kubernetes platform, designing, upgrading and optimising clusters at scale while shaping how we use Kubernetes across the company
• Troubleshoot and resolve complex production issues independently, using a deep understanding of distributed systems and containerisation to mitigate and prevent incidents
• Design and contribute to Kubernetes controllers and automation tools to improve our infrastructure and developer experience
• Enhance our AWS estate, ensuring cost efficiency, security and scalability while promoting best practices across teams
• Collaborate with developers to improve service observability, implement metrics and alerting strategies, and build meaningful dashboards for complex systems
• Build and maintain CI/CD pipelines from scratch for new use cases, manage migrations, and introduce new tooling where beneficial
• Contribute to open source projects through fixes, feedback or new tools aligned with our mission
• Mentor and guide mid-level SREs and other engineers, helping them develop deep technical expertise and operational excellence

Skills we'd love you to have

• Expert-level Kubernetes knowledge, including experience with cluster upgrades, networking (CNI), container runtimes and troubleshooting node-level issues
• Strong AWS expertise, including architecture, networking and cost management, with an awareness of industry standards and the ability to influence adoption across teams
• Deep understanding of Linux internals, containerisation and operating system-level performance tuning
• Proficiency in at least one compiled language (for example Go, Rust or C++) and one interpreted language (for example Python or Bash)
• Proven ability to automate infrastructure, deployments and monitoring with strong scripting skills across multiple languages
• Experience designing, deploying and operating distributed systems with complex failure modes
• Strong networking fundamentals, capable of debugging complex routing or firewall issues and designing resilient architectures
• Hands-on experience with CI/CD pipelines and tooling such as Jenkins, ArgoCD or Spinnaker, including building and managing large-scale migrations
• Deep observability expertise, from instrumenting applications and building dashboards to managing large monitoring stack upgrades and integrations

Why ClearScore?

ClearScore is the UK's #1 credit score and report app. We are also present in South Africa, Australia and Canada, with more than 20 million users globally and growing fast. Someone joins ClearScore every 20 seconds. We have established relationships with over 50 of the main lenders in the U.K., and have been a trusted tool for customers to manage their credit and make better financial decisions.

Since October 2016 we have helped 1.8 million users take out a new credit card or loan. We are user-centric at our core and we believe in leveraging technology to enable positive financial choices. We are design-led and data-driven and we embed these behaviours in everything we do.

Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organisation. We trust you to manage your own time so we offer flexible work and no fixed desk hours. We don't micromanage and we believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth.

If you feel like this could be the place for you, apply and our Talent team will be happy to share more.

Benefits:

• 25 paid holidays and a “duvet day” on your birthday
• Hybrid Work Environment
• Private health and dental cover - including mental health support through Bupa 
• GP office visits
• Life assurance scheme
• Up to 6% matched pension
• Regular Lunch and Learns with guest speakers
• Dog-friendly office
• Daily breakfast and free snacks
• Access to discounts via Cobens Extras 
• Free sports and social clubs
• Continued investment into learning and development 
• Leadership-led training
• In-house psychotherapist
• Financial coach to help you plan and achieve your goals
• No clock-watching culture
• Generous maternity and paternity plans
• Culture and inclusion representatives
• Transparent pay structure and a career growth plan

Equal Opportunities

ClearScore is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs.

• Levels 1-5: Minimum 2 days per week in-office
• Level 6 and above: Minimum 3 days per week in-office

• Flexibility to manage your work and life
• Dedicated in-office days for team building and collaborative projects
•  Office facilities (with plants!) designed for productive interactions
• Clear expectations and support for maintaining our hybrid schedule

Product Manager — Connect

We're looking for a Product Manager to take a lead on ClearScore's Universal API platform. This is the technical foundation that will power how we share our data, capabilities and intelligence beyond our consumer apps. You’ll enable B2B distribution, agentic workflows in the credit space and entirely new ways for partners to integrate with ClearScore.

Working alongside your Head of Product and closely with Platform and Data engineering, you'll own the roadmap and execution of a unified API gateway serving both internal teams and external partners. You'll work closely with the Upstream product team, who own the commercial proposition and externalisation of ClearScore's capabilities, ensuring the platform they need is robust, scalable and well-governed. From defining the technical foundations to shipping a best-in-class developer experience, you'll take this from early planning through to delivery.

What you will be doing:

• Ship and run a unified API Gateway - Deliver a scalable, durable and extensible API gateway for the ClearScore group to build on for the next 10 years.
• Define API Standards - Set standards for developing internal and external APIs for the ClearScore group as a whole.
• Onboard the ClearScore group - Bring all internal users on the journey and onboard the group onto our new API stack.
• Enable commercial opportunities - Work closely with the Upstream product team and commercial stakeholders to ensure the API platform supports new partnership and distribution models.
• Own our external developer experience - Take the lead on shipping a world class developer experience via our developer portal, documentation and sandboxes.

Skills we'd love you to have

• Experience as a Product Manager working with API platforms, developer tools or previous experience as a Software Engineer in these domains.
• Strong analytical and technical skills - able to dig into complex data, deeply understand technical concepts and contribute to engineering decisions on API standards.
• Experience shaping discovery with non-technical partners. Interviews, user research, requirements gathering.
• Experience setting direction, objectives and a roadmap for your team.
• Excellent communication skills, particularly when aligning cross-functional teams.
• Confident decision-maker who can prioritise, iterate and make progress in incomplete information environments.
• Experience in regulated or financial services is helpful but not necessarily required.

Why ClearScore?

ClearScore is on a mission to make the world of personal finance clearer, calmer, and easier to understand. It starts with the free credit score and report but we're about to do so much more.

We want to take the complex financial decisions that people make in their lives and make them easier. We hold one of the biggest FinTech user bases in the world of over 22 million users but run ourselves like little start-ups. You're encouraged to challenge the status quo and fight for the better.

Since our launch in July 2015 in the UK we have expanded our product into South Africa in 2017, and Australia in 2020 and Canada in 2022. Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organization.

We trust you to manage your own time, so we offer flexible work and no fixed desk hours. We don't micromanage and believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth.

We also have a super-fast and friendly interview process, which is more like having a friendly discussion than being put under a microscope or pressure. We want to know the real you and if you'd be a great fit for us. 

Benefits:

• Holidays – 20 paid holidays (plus public holidays) and a “duvet day” on your birthday
• Pension Fund contribution over and above salary
• Private Medical Insurance
• Eye Tests
• Medial Aid Benefit - over and above salary
• Continued investment into learning and development 
• Flexible work hours and the ability to work from home
• Flexible, generous, and personalised maternity and paternity plans
• Monthly team events and office days out that we get to choose, and company events at the end of each quarter and retro
• Employee Assistance Program
• ClearScore Support Hub
• Perkbox

Equal Opportunities

ClearScore is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs.

• Levels 1-5: Minimum 2 days per week in-office
• Level 6 and above: Minimum 3 days per week in-office

• Flexibility to manage your work and life
• Dedicated in-office days for team building and collaborative projects
•  Office facilities (with plants!) designed for productive interactions
• Clear expectations and support for maintaining our hybrid schedule