At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world.

Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. 

What you’ll be doing

As we are growing rapidly, we're looking for a Key Account Manager to provide world-class account management and support to a portfolio of our key restaurant partners. This will be a mix of independent strategically important eateries and larger chains, so there’ll be a variety of queries to answer and problems to solve as well as deals to negotiate and close!

You’ll work closely with your partners to improve their performance, introduce relevant products, and support them in their day-to-day operations. This is a role that combines commercial thinking, data-driven decisions, and direct collaboration with partners.

Day-to-day in this role you’ll:

• We’re looking for someone who knows how to build great partnerships and drive real growth. Here’s what your day-to-day might look like:
• Close deals with key restaurant partners—structuring, negotiating and onboarding with care.
• Drive adoption of Wolt products and services.
• Grow relationships with existing partners by understanding their needs and helping them thrive.
• Boost performance with regular check-ins, data insights, and quality reviews.
• Own the partner journey after onboarding, acting as the main point of contact.
• Collaborate cross-functionally—especially with ops, marketing, and sales—to plan campaigns, solve challenges, and build business cases that create value for partners.
• Analyze the market and keep an eye on competitors to stay ahead.
• Use data smartly to focus your energy where it makes the most impact.
• Share partner feedback to help improve how we work and what we offer.

Our humble expectations 

• Solid experience in account management or sales, ideally with key accounts or complex portfolios.
• Strategic commercial thinking with advanced analytical skills. Confident using BI tools such as Looker and Excel to guide negotiations, campaigns and optimisations.
• Proven ownership mindset. You move complex, ambiguous work forward with minimal guidance and keep stakeholders aligned.
• Strong stakeholder management across multiple organisational layers.
• Comfortable improving processes, building lightweight tools and sharing best practices.
• Fluent in Maltese and English, both written and spoken.

What we offer

• A fast-paced, international environment with a strong, supportive team spirit.
• The chance to make a real impact from day one → your work directly supports our merchant partners and Wolt’s growth.
• A role with plenty of ownership and autonomy → we trust our people to get things done.
• A hands-on, scale-up environment that combines startup energy with solid company foundations.

Why you’ll love it

• 🚀Global and growing fast: Be part of a fast-moving scaleup
• 🤩Ride of a lifetime: Accelerate your career and build your sales skills 
• 💪Instant impact: Take ownership and make a difference
• 💙Big hearts and small egos: Surround yourself with smart, friendly people

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today and don`t forget to attach your CV!

At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world.

Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. 

What you’ll be doing

As Account Management Team Lead, you will lead and develop the account management team while owning overall country performance and key business metrics. You will be responsible for driving growth, strengthening relationships with our most important restaurant partners, and ensuring your team consistently delivers measurable commercial impact. This role combines leadership, strategic execution, and operational excellence.

Day-to-day in this role you’ll:

• Lead, coach, and develop a team of Key Account Managers, ensuring high performance and strong ownership of targets
• Take full responsibility for country-level performance, including key metrics such as growth, retention, and partner success
• Drive revenue and business growth by supporting your team in closing and negotiating strategic partnerships with key restaurant partners
• Guide your team in building strong, long-term relationships with partners to identify opportunities for account expansion
• Monitor and improve the performance of existing venues through data analysis, regular reviews, and quality checks
• Collaborate closely with the marketing team to plan and execute impactful partner campaigns
• Continuously analyze the local market and identify growth opportunities and risks
• Track competitor activities and translate insights into actionable strategies
• Establish and optimize account management processes and best practices
• Define team KPIs, track progress, and provide regular feedback and performance coaching
• Foster a positive, high-performing team culture aligned with company values and behaviors
• Set KPIs for the local Restaurant Key Accounts team and provide regular performance feedback
• Create a positive work environment that enables the team to thrive and grow
• Lead by example by demonstrating Wolt values and behaviors

Our humble expectations 

• Solid experience in a key account management role
• Proven people leadership as a team lead or supervisor. You set goals, coach performance and hold the team accountable for results.
• Strong negotiator who can guide complex deals and elevate deal quality across the team.
• Analytical and structured. Comfortable using dashboards and spreadsheets to steer priorities and decisions.
• Excellent relationship builder who collaborates across Marketing, Operations and Support to deliver outcomes.
• Fluent in local language and English 

What we offer

• A fast-paced, international environment with a strong, supportive team spirit.
• The chance to make a real impact from day one → your work directly supports our merchant partners and Wolt’s growth.
• A role with plenty of ownership and autonomy → we trust our people to get things done.
• A hands-on, scale-up environment that combines startup energy with solid company foundations.

Why you’ll love it

• 🚀Global and growing fast: Be part of a fast-moving scaleup
• 🤩Ride of a lifetime: Accelerate your career and build your sales skills 
• 💪Instant impact: Take ownership and make a difference
• 💙Big hearts and small egos: Surround yourself with smart, friendly people

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going! 

We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today!  💙

At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground.

Hey Sunshine,

You're a pro when it comes to planning and behind-the-scenes magic? You believe that your work should be a place with personality and soul, where new ideas come to life? Then you are the missing olive to our Martini, the missing melody in our music and the heartbeat of our Rubyverse.

We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury. Our Corporate Office on the beautiful island of Malta, bundles together with the teams in Munich, all front office, marketing and revenue activities outsourced from the hotels.

The Groups’ central Revenue & Distribution department is responsible for the strategic direction of the hotels in order to ensure the maximization of total revenue and market share. The analysis and optimization of distribution channels as well as the availability and offer management of all booking portals and the hotel's own website also fall within this area of responsibility.

Join us and make it your own story. 

Trust us, you won't get bored, as you: 

• oversee the strategic revenue performance of 3-5 Ruby Hotels, ensuring alignment with overall business goals
• maximise total hotel revenues and market shares through daily yield management
• develop and implement revenue strategies by analyzing statistical data and market trends
• optimise the performance of various distribution channels and market segments to enhance brand awareness, visibility and production
• lead and facilitate revenue strategy meetings, fostering collaboration and strategic planning across the commercial team
• prepare accurate and insightful revenue forecasts to guide business decisions
• conceptualize and manage the yearly budget

We've been waiting for you, since you have/are:

• professional training or completed studies in the field of hotel management or similar paired with at least three years experience in the area of revenue management or distribution
• good know-how about promotions and flash sales and expert knowledge of core revenue KPIs (Occupancy, DR, RevPar)
• numbers-savy and have a well structured, analytical way of working 
• curious, open-minded and proactive, eager to learn and take ownership combined with very good planning and organisational abilities
• a high sense of responsibility and quality consciousness confident with all MS Office Tools, especially Excel
• a confident, positive communicator with strong professionalism
• proficient written & spoken English skills, German is a plus
  
  

What's in for you? That's how we groove:

If you want to know what to expect, listen to Patrizia's story from our development team in Munich. You can find even more Ruby Stories here:

www.ruby-hotels.com/stories

Our Engagement Product Development team is growing and we are now looking for a Senior Salesforce Marketing Cloud Developer to join! Engagement at Betsson Group ensures our customers come back for more. It’s all about loyalty. We provide a world class customer experience beyond the game play featuring Tournaments, Dynamic personalized campaigns and much more!

A taster of what you will be involved with: 

• Act as a consultant and technical expert on the Salesforce platform by providing support to stakeholders and users.
• Closely collaborate with experts from other areas to leverage on the Salesforce technologies through integrations with other solutions.
• Setting up new business units in SFMC that include but not limited to the configuration of the data points and FTP locations.
• Use AMP script to develop dynamic content in SFMC.
• Use SSJS to develop new custom applications in Journey Builder including leveraging the REST & SOAP APIS by creating installed packages.
• Build targeted audience segments based on email behavioral data and CRM attributes using Data Extensions and SQL Setup.
• Leveraging on the capabilities provided by Journey Builder, Automation Studio, Interaction Studio, Content Builder, Email Studio, and other solutions to deliver multi-touch communications.
• Campaigns and Triggered sends: being able to oversee complex campaign workflow rules and data segmentation.
• Oversee the ETL of multiple business units that include suggesting best practices on daily automations.
• Configuring the database environment by creating the data model using data extensions and Contact Builder inside the Data Designer.
• Define data validation, cleansing, deduplication rules and processes in SFMC.
• Define data connectors for data ingestion into Salesforce across Betsson’s technical ecosystem, partnering with CRM and Data teams, as needed.
• Assist in the technical and architectural framework for the SFDC applications.
• Ensuring scalability of all the solutions developed.
• Serve as the subject matter expert for SFMC for the internal stakeholders that include managers and end-users.
• As an expert on SFMC, it is expected to gather requirements, discuss, and implement them based on best practices.
• Able to communicate technical and business solutions by developing and presenting information to multiple audiences.

What we are looking for

• University degree in Computer Science, Information Systems, or a related field.
• Salesforce Certified Marketing Cloud Developer (or equivalent certification).
• At least 3 years of hands-on experience with Salesforce Marketing Cloud.
• Strong knowledge of Salesforce administration (minimum 1 year).
• Solid understanding of SQL, data modeling, and integration methods.
• Strong documentation and knowledge-sharing mindset.
• Ability to stay updated on industry trends, emerging technologies, and third-party solutions.
• Excellent communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences.
• Experience with JavaScript
• Experience with Salesforce Service Cloud and Sales Cloud is a plus.

What we offer

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

Challenge accepted?

By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy

We are seeking a commercially oriented Legal Counsel with strong experience in commercial contracts and data privacy within the fintech or payment sector to join the Commercial Legal Team, Europe.

This role is open to candidates based in Spain, Italy, the UK, Malta or Germany.

The ideal candidate will support the company’s business growth by providing practical, risk-aware legal advice while ensuring compliance with company’s policies and applicable regulations.

Key Responsibilities:

• Draft, review, and negotiate a wide range of complex commercial agreements, including partnership and client contracts.
• Support the sales team by helping structure deals, enable innovation, and drive commercial initiatives while identifying legal risks and providing practical solutions.
• Provide data protection and privacy advice, including GDPR and other applicable frameworks.
• Collaborate with different stakeholders in the company.
• Develop templates, training materials and draft privacy related policies.

Qualifications & Experience:

• Law degree.
• 5+ years of experience practicing law in Europe, either at a Law Firm or as an in-house counsel, in fintech or payments environment.
• Strong experience in commercial contracts, negotiations and data protection/privacy law (e.g., GDPR, UK GDPR, CCPA).
• Excellent drafting and negotiation skills with a business-focused approach.
• Fluent in English (both written and spoken).
• Additional language proficiency (in either Spanish, Italian, German or other European language) are a significant advantage.
• Proven ability to work independently and collaboratively in a fast-paced, global environment.

Preferred Attributes

• Pragmatic and commercially minded.
• Strong interpersonal skills and a collaborative approach.
• Interest in innovation, technology, and financial services.

#LI-EB1

The Settlements Sr Associate is responsible for the end-to-end execution and authorization of settlement processes, ensuring high system integrity and operational efficiency. This role combines hands-on technical management of SWIFT/SEPA transactions with cross-functional collaboration to resolve complex queries and implement system enhancements. The ideal candidate is a meticulous, remote-ready professional with banking experience who can document internal procedures and drive the team toward achieving critical KPIs.

Responsibilities will include:

• Manage and execute all settlement related processes (creation, maintenance, authorizations & investigation) using CRM and Settlement Systems.
• Collaborate with internal Teams (Tech, Underwriting, Finance, CRM, Legal) and customer-facing Teams (Sales, Client Relations) as needed.
• Handle internal and external queries related to the settlements processes and systems; monitor system health, raise tickets, and liaise with Technical Teams to resolve issues. Escalate to the Settlements Supervisor.
• Execute required daily system actions including processes, report generation, and other tasks assigned by Settlements Supervisor.
• Participate in testing, new project implementations, and related initiatives; document tasks accordingly.
• Assist with implementing new features and products; propose enhancements or corrective actions for processes or systems.
• Design, maintain, and document internal Settlements Team procedures; provide guidance or training to new team members and cross-department colleagues.
• Maintain an up-to-date knowledge base with manuals and procedures related to the Team’s operations.
• Maintain consistent communication with internal teams regarding critical tasks and processes.
• Monitor department KPIs and strive to achieve targets.

The ideal candidate will bring:

• A-Level qualification or higher.
• A Diploma in Banking will be considered as an asset.
• Experience in payments, money remittance, or similar financial environments.
• Banking industry experience is beneficial.
• Familiarity with payment types such as SWIFT, SEPA, and TARGET.
• Highly organized, meticulous, and able to work independently.
• Strong attention to detail, flexible, and collaborative in a remote environment.

Compensation:

Shift4 applies a structured, market-informed approach to compensation.

Salary ranges are developed based on objective, gender-neutral criteria, such as internal job levels, scope of responsibilities, and external market data. The range listed for this position reflects the expected hiring range for qualified candidates and corresponds to the level and requirements of the role.

Actual compensation may vary depending on various factors, such as experience, skills, qualifications, work location, and market conditions. Shift4’s compensation structures are subject to periodic review and ongoing alignment across regions. Additional components such as variable remuneration or other benefits may also apply based on eligibility and role type.

Salary Range: € 26,000 - € 32,000

Benefits of working for Shift4:

Join Shift4 and enjoy a work environment that prioritizes flexibility and well-being. We embrace a hybrid working model, offering our team the flexibility to balance time between remote work and our modern, welcoming offices located in the heart of Valletta, Malta's historic capital.

Our standard remuneration package is comprehensive, including private health, dental, and life insurance, as well as parking allowance, preferential home rates, and a company pension plan (with APS). We are committed to supporting our employees' well-being through our Mental Health Program, family-friendly measures, an equipped canteen with free breakfast, and exciting company events.

Our Engagement Product Development team is growing and we are now looking for a Senior Salesforce Marketing Cloud Developer to join! Engagement at Betsson Group ensures our customers come back for more. It’s all about loyalty. We provide a world class customer experience beyond the game play featuring Tournaments, Dynamic personalized campaigns and much more!

A taster of what you will be involved with: 

• Act as a consultant and technical expert on the Salesforce platform by providing support to stakeholders and users.
• Closely collaborate with experts from other areas to leverage on the Salesforce technologies through integrations with other solutions.
• Setting up new business units in SFMC that include but not limited to the configuration of the data points and FTP locations.
• Use AMP script to develop dynamic content in SFMC.
• Use SSJS to develop new custom applications in Journey Builder including leveraging the REST & SOAP APIS by creating installed packages.
• Build targeted audience segments based on email behavioral data and CRM attributes using Data Extensions and SQL Setup.
• Leveraging on the capabilities provided by Journey Builder, Automation Studio, Interaction Studio, Content Builder, Email Studio, and other solutions to deliver multi-touch communications.
• Campaigns and Triggered sends: being able to oversee complex campaign workflow rules and data segmentation.
• Oversee the ETL of multiple business units that include suggesting best practices on daily automations.
• Configuring the database environment by creating the data model using data extensions and Contact Builder inside the Data Designer.
• Define data validation, cleansing, deduplication rules and processes in SFMC.
• Define data connectors for data ingestion into Salesforce across Betsson’s technical ecosystem, partnering with CRM and Data teams, as needed.
• Assist in the technical and architectural framework for the SFDC applications.
• Ensuring scalability of all the solutions developed.
• Serve as the subject matter expert for SFMC for the internal stakeholders that include managers and end-users.
• As an expert on SFMC, it is expected to gather requirements, discuss, and implement them based on best practices.
• Able to communicate technical and business solutions by developing and presenting information to multiple audiences.

What we are looking for

• University degree in Computer Science, Information Systems, or a related field.
• Salesforce Certified Marketing Cloud Developer (or equivalent certification).
• At least 3 years of hands-on experience with Salesforce Marketing Cloud.
• Strong knowledge of Salesforce administration (minimum 1 year).
• Solid understanding of SQL, data modeling, and integration methods.
• Strong documentation and knowledge-sharing mindset.
• Ability to stay updated on industry trends, emerging technologies, and third-party solutions.
• Excellent communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences.
• Experience with JavaScript
• Experience with Salesforce Service Cloud and Sales Cloud is a plus.

What we offer

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

Challenge accepted?

If you are interested to learn more, please apply with your CV in English.

By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy

Our Engagement Product Development team is growing and we are now looking for a Senior Salesforce Marketing Cloud Developer to join! Engagement at Betsson Group ensures our customers come back for more. It’s all about loyalty. We provide a world class customer experience beyond the game play featuring Tournaments, Dynamic personalized campaigns and much more!

A taster of what you will be involved with: 

• Act as a consultant and technical expert on the Salesforce platform by providing support to stakeholders and users.
• Closely collaborate with experts from other areas to leverage on the Salesforce technologies through integrations with other solutions.
• Setting up new business units in SFMC that include but not limited to the configuration of the data points and FTP locations.
• Use AMP script to develop dynamic content in SFMC.
• Use SSJS to develop new custom applications in Journey Builder including leveraging the REST & SOAP APIS by creating installed packages.
• Build targeted audience segments based on email behavioral data and CRM attributes using Data Extensions and SQL Setup.
• Leveraging on the capabilities provided by Journey Builder, Automation Studio, Interaction Studio, Content Builder, Email Studio, and other solutions to deliver multi-touch communications.
• Campaigns and Triggered sends: being able to oversee complex campaign workflow rules and data segmentation.
• Oversee the ETL of multiple business units that include suggesting best practices on daily automations.
• Configuring the database environment by creating the data model using data extensions and Contact Builder inside the Data Designer.
• Define data validation, cleansing, deduplication rules and processes in SFMC.
• Define data connectors for data ingestion into Salesforce across Betsson’s technical ecosystem, partnering with CRM and Data teams, as needed.
• Assist in the technical and architectural framework for the SFDC applications.
• Ensuring scalability of all the solutions developed.
• Serve as the subject matter expert for SFMC for the internal stakeholders that include managers and end-users.
• As an expert on SFMC, it is expected to gather requirements, discuss, and implement them based on best practices.
• Able to communicate technical and business solutions by developing and presenting information to multiple audiences.

What we are looking for

• University degree in Computer Science, Information Systems, or a related field.
• Salesforce Certified Marketing Cloud Developer (or equivalent certification).
• At least 3 years of hands-on experience with Salesforce Marketing Cloud.
• Strong knowledge of Salesforce administration (minimum 1 year).
• Solid understanding of SQL, data modeling, and integration methods.
• Strong documentation and knowledge-sharing mindset.
• Ability to stay updated on industry trends, emerging technologies, and third-party solutions.
• Excellent communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences.
• Experience with JavaScript
• Experience with Salesforce Service Cloud and Sales Cloud is a plus.

What we offer

• Fitness-wellness allowance  🧗‍♂️
• Company mobile phone for private use with 100 GB  📱
• Annual HUF devaluation compensation  💡
• Hybrid model: 3 days in the office 🏢  & 2 days from home  🏠
• Private Health Insurance  🩺
• Career development  📈
• Technical and soft-skill training opportunities 🎓
• Breakfast, fruits & lunch 🍎
• Team building events  🥳

Challenge accepted?

If you are interested to learn more, please apply with your CV in English.

By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy

Gambling.com Group (Nasdaq: GAMB) is a multi-award winning provider of marketing and sports data services looking for exceptional talent interested in the fast-paced, high-growth online gambling industry. The company operates a portfolio of renowned websites and brands – including flagship site Gambling.com and sports betting site Bookies.com as well as iGaming-focused sites Casinos.com, BonusFinder.com and Freebets.com.

In addition to its marketing operations, Gambling.com Group provides sports data services through consumer subscription platforms like OddsJam and RotoWire, along with B2B services through OpticOdds. These offerings deliver real-time data, actionable insights, and technology driven tools to both consumers and enterprise partners.

As the first and only online gambling affiliate publicly traded in the U.S., Gambling.com Group has earned recognition as a leader in its field – most recently winning Affiliate of the Year at the 2025 EGR Operator Awards.

Are you ready to take the next step in your career?

Functions and Scope

This is an AI engineering role embedded in a commercial function. The primary output of this role is agents and automated workflows — built, owned, and iterated on by you. Commercial knowledge informs what gets built. The building is the job.

Commercial Operations & Optimisation

• Support the commercial function in commercially optimising vertical site performance to drive revenue across all channels — doing so primarily by identifying where AI agents and automated workflows can replace or accelerate manual commercial processes, and then building them.
• Act as the primary operational owner of commercial operational processes across all verticals,which in practice means owning the AI and automation layer that powers those processes, not just the processes themselves.
• Conduct ongoing competitor analysis, develop new commercial process and agentic workflow ideas, and collaborate with product and marketing teams to drive operational improvements,using AI tooling to run analysis at scale, generate workflow concepts, and prototype solutions faster than traditional approaches allow.
• Collaborate with commercial leadership to set, manage, and monitor BAU processes, KPIs, and OKRs across the commercial operations function,building AI-assisted reporting and monitoring infrastructure so that performance visibility is automated, not manual.
• Leverage AI to enhance internal software and tooling to build effective, transparent internal processes across commercial operations,this is not a peripheral responsibility, it is the core mechanism through which this role delivers value. You are expected to be actively building, not just recommending.

Workflow Architecture & Process Design

• Identify inefficiencies and bottlenecks across commercial operations and design structured solutions,your default answer to an inefficiency is an agent or an automated workflow, with manual process redesign as the fallback where automation is not yet viable.
• Own the design and deployment of operational workflows that reduce manual effort and improve output quality and consistency across the commercial team ,from initial architecture through to live deployment, with measurable reduction in human effort as the success metric.
• Develop and maintain playbooks and performance standards for all commercial workflows, including documentation of how each AI agent or automated workflow is expected to behave, what good output looks like, and where human review is required.
• Coordinate with sales and commercial leadership on operational prioritisation and workflow sequencing,translating commercial priorities into a build roadmap for agents and automations, and managing that roadmap actively.

Agent & Automation Development

This is the core of the role. You will be building AI agents. Not scoping them for others to build, not advising on them, not reviewing them after the fact — designing, building, deploying, and iterating on them yourself, end to end. If you have not built and shipped an AI agent in a professional context, this role is not the right fit.

• Lead the identification and scoping of agentic automation opportunities across commercial operations,this means proactively finding problems worth solving with AI, not waiting to be briefed. You are expected to surface opportunities, make the case for them, and own the build.
• Own and build the full development lifecycle for commercial agents across all commercial operations,from problem definition and workflow brief through to prompt architecture, tool integration, testing, deployment, and post-launch iteration. You are the builder, not the commissioner.
• Ensure quality, accuracy, and commercial alignment of all automated outputs, establishing QA standards and performance benchmarks for every agent you deploy, and holding yourself accountable for what those agents produce at scale.
• Iterate on agent performance post-deployment based on commercial data, stakeholder feedback, and operational signals,treating deployed agents as live products that require ongoing maintenance and improvement, not finished projects.

Quality Assurance & Reporting

• Establish and oversee QA processes across all commercial operations workflows,including designing the human review layer that sits alongside AI-driven outputs, defining what requires sign-off before going live, and building the infrastructure to enforce that consistently.
• Generate, analyse, and present operational KPI reports to senior stakeholders,using AI-assisted tooling to automate data aggregation and surface anomalies, so that your contribution at the reporting layer is insight and recommendation, not manual data pulling.
• Monitor workflow and agent performance, surfacing actionable recommendations to commercial leadership on a regular basis, including honest assessment of where agents are underperforming, where outputs are drifting from expected standards, and what needs to be rebuilt or retired.
• Operate as the internal expert on AI-enabled tools including Claude, Lovable, and others,not as a power user, but as the person who understands these platforms deeply enough to build production-grade commercial workflows on top of them, apply rigorous judgement to their outputs, and teach others how to work alongside them effectively.

Key requirements

Essential experience

• Experience in a commercial operations, revenue operations, or similar ops role,ideally within a digital media, affiliate, or multi-vertical online business
• You have built AI agents and shipped them into a live production environment,this is the baseline requirement for this role, not an aspiration. If your experience is limited to using AI tools, prompting chatbots, or working within workflows someone else built, this role is likely beyond where you are right now
• Demonstrable, end-to-end ownership of the agent development lifecycle, from identifying the commercial problem, writing the workflow brief, designing the prompt architecture, integrating tools, testing, deploying, and iterating post-launch. You were the builder, not the person who commissioned or reviewed someone else's build
• Experience with AI platforms and tools such as Claude, Lovable, n8n, or equivalent, with specific, named examples of what you built on them, what it did, and how you measured whether it was working
• Track record of designing and documenting operational processes, playbooks, and performance standards,including documentation of how agents are expected to behave, what good output looks like, and where human review is required
• Experience establishing QA frameworks for AI-generated or automated outputs, setting performance benchmarks, monitoring for drift or failure, and iterating on agent behaviour based on real-world results
• Comfortable owning and reporting on KPIs and OKRs, with experience building automated reporting infrastructure rather than pulling data manually

You must be able to demonstrate, with specific examples, that you have:

• Built and deployed at least one AI agent in a professional context and can walk through exactly what it did, how you built it, where it failed, and what you did to fix it
• Designed prompt architecture for a production workflow,not just written prompts, but structured them as part of a repeatable, scalable agent build
• Integrated AI agents with external tools, platforms, or data sources as part of a live commercial or operational workflow
• Identified a commercial or operational problem, translated it into an agent build brief, built the solution yourself, and measured the outcome
• Established and enforced QA standards for automated outputs, including defining what human review is required and building the process to ensure it happens consistently
• Iterated on a deployed agent based on performance data or stakeholder feedback, treating it as a live product, not a finished project

Candidates who cannot provide concrete, specific examples of building and shipping agents will not progress past the application stage. This is a builder role,your portfolio of what you have built is the application.

Skills & capabilities

• Prompt architecture and agent design,able to structure AI instructions for production-grade reliability, not just one-off outputs
• Tool integration,comfortable connecting AI agents to external platforms, APIs, data sources, and internal tooling as part of a live workflow build
• Commercial judgement,able to prioritise build decisions based on revenue impact and business context, identifying which automation opportunities are worth the investment
• Process design instinct,able to map a commercial problem, identify the automation opportunity within it, and design a structured agent-based solution
• Strong cross-functional communication,able to translate between commercial stakeholders who define the problem and technical counterparts who support the infrastructure
• Rigorous approach to AI output review ,understanding that what an agent produces at scale is your responsibility, and building QA into every deployment accordingly

Behaviours we're looking for

• You have shipped things,your instinct is to build a working version, get it into a live environment, and improve it from there rather than designing indefinitely
• You treat deployed agents as live products,you monitor them, catch when they drift, and fix them without being asked
• You apply structured commercial thinking to what you build,you're not building for technical elegance, you're building to remove manual effort and drive revenue outcomes
• You are honest about the limits of what you've built,you know where your agents are reliable and where they require human oversight, and you design for that honestly
• You communicate proactively with commercial leadership when something isn't working, an underperforming agent that goes unreported is a failure of this role, not just a technical issue

Nice to have

• Experience in the affiliate, igaming, media, or performance marketing sectors
• Familiarity with competitor analysis methodologies in a commercial context
• Exposure to product or engineering teams in a workflow or tooling capacity
• Experience building agents that operate across multiple tools or platforms simultaneously,multi-step, multi-tool agent architectures rather than single-task automations

A note for applicants: If your experience with AI is limited to using consumer tools, prompting chatbots, or working within workflows someone else built, this role is likely a step beyond where you are right now. We are looking for someone who has built agents, shipped them into a live environment, watched them fail, fixed them, and made them better. That experience is the baseline, not the ceiling

Perks & Benefits

• Comprehensive private Healthcare Insurance
• Flexible work environment and home office available
• Home office allowance
• Gym & Leisure Allowance
• All the hardware and software you need to be successful
• Regular company events and social outings, activities, Spot Awards and a Monthly Social Club
• Access to courses for Personal and Career Development
• Company Paid Volunteer Day

You will have full P&L responsibility for the Belgian market, overseeing customer experience, lifecycle management and local marketing strategy. Your key objective is to drive sustainable revenue growth and maximize customer value. The Belgian market includes both online casino and sportsbook operations, as well as a retail sportsbook network of over 400 points of sale across the country. 

Responsibilities

• Lead and develop best in class team of local experts and professionals 

• Drive revenue growth through customer engagement 

• You will develop and implement the local market strategy and annual plans, while managing the local budget. In close collaboration with Central teams, you will review and approve quarterly market and CRM plans, ensuring that local marketing teams deliver effective strategies and measurable results for the Belgian market 

• Accountable for customer life cycle from acquisition to retention  

• Drive brand awareness through a mix of onsite and offsite marketing channels closely following any market trends 

• Ensure that customer engagement is delivered through effective customer marketing and an optimized site experience. Responsible to overview, flag and improve the customer’s experience and journeys 

• Optimise daily operations to improve quarterly performance and meet annual revenue targets 

• Responsible that all executions are compliant in their market 

• Follow closely the competition and industry/market trends 

Requirements

•  Bachelor's degree in business, sales, or marketing 
  
  
• More than 10 years’ experience in marketing or commercial positions  

• At least 3 years of experience at a senior strategic level  

• Direct experience working on Belgian market 
  
  
• Solid people management experience 
  
  
• Deep understanding of Casino and Sportsbook with a proven track record of delivering commercial success 

• Gaming retail experience will be considered an asset 

• Excellent skills in communication, both verbally and in writing 

• Excellent project management abilities in driving multiple initiatives at once 

• Results orientated and strong analytical skills 

• Proactive, driven and have a positive can-do attitude 

• Energised by a rapidly changing environment and welcome the unexpected challenges 

What you will get

• Working with a great team of people were teamwork, support and learning are our driving
• Working within a dynamic and fast paced industry.
• Competitive remuneration package and relocation support to Malta available.
• Hybrid structure with the option to work remotely twice a week.
• Healthcare plan.
• Fabulous office and work environment in one of Malta’s prime locations.
• On the job training by skilled people who have sound experience in the industry.
• Multiple company events throughout the year, and fun team building events.
• Dedicated time for training through online platforms.

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