How you'll help us achieve it

Wave is now the largest financial institution in Senegal, with over 7 million users. And, we’re still in the early days of our product roadmap and potential impact on people’s everyday lives.

You will be the go-to person in keeping our Lilongwe and upcountry offices humming - managing people operations, events, administration and everything in between. We are looking for someone who is fast paced, data driven, energized by building systems and making things happen. 

In this role, you'll;

People Operations

• Implement and maintain HR policies, procedures, and administrative systems across Wave Malawi.
• Onboard new staff and integrate them into Wave's culture.
• Manage employee records including compensation, benefits, insurance, promotions, transfers, performance reviews, and terminations.
• Process work permits for employees as needed.
• Serve as the primary contact and Business Partner for all people-related matters.

Office Management  &  Administration 

• Oversee day-to-day office operations, ensuring quality working conditions and health and safety compliance.
• Create trackers and operational-level reports on a monthly basis.
• Manage the office front desk, utilities, security, supplies, equipment, and inventory levels
• Maintain a clean, tidy and well-organized work environment and manage cleaners
• Manage our security staff.
• Follow up on bill payment for  facility utilities, including but not limited to office (electricity, water, canteen).
• Support in various tasks to ameliorate the working environment of Wave

Logistics

• Arrange domestic and international travel (visas, flights, hotels, car rentals).
• Fleet,  fuel and driver  management.
• Manage office budgets and procurements.
• Monitor and manage the canteen and other vendors.
• Plan corporate events including happy hours, retreats, and conferences.

Key Details

• Location: You'll work from our office in Lilongwe, Malawi and travel to upcountry field locations from time to time.
• Work authorization in Malawi is required.
• This is a permanent position.
• Our salaries are competitive and calculated using a transparent formula. 
• We offer generous health insurance for yourself and your dependents.
• We support working parents - we offer 26 weeks of  parental leave for mothers and 4 weeks for fathers, in addition to subsidized child care when they return to work.
• Airtime reimbursement.
• Free food and a beautiful office space.

Requirements

• Bachelor's degree or professional training in business administration, HR, or any other related field. 
• At least 4 years experience in a similar role, ideally at a fast paced international company.
• Experience using Google Suite (Doc, Sheets) or Microsoft Office.
• Strong organizational and prioritisation skills. 

You might be a good fit if you

• Demonstrate tenacity and a willingness to go the distance to get things done.
• Have great crisis and stress management skills. 
• Are thoughtful about how physical spaces and environments support team culture.
• Can function autonomously with minimal guidance.
• Possess strong collaboration, communication, negotiation, and interpersonal skills.
• Display strong work ethics and respect internal policies.
• Are comfortable defaulting to over-communication and overreaching when it comes to coordination.
• Adjust quickly to changing priorities and conditions and cope effectively with complexity and change.
• Are analytical in your approach to problems.
• Have developed processes with minimal guidance and have implemented them.
• Are solution-driven and detail-oriented with strong task follow-through.
• Can understand and follow established priorities.
• Are flexible to work irregular hours.

Location: This role is based in Lilongwe, Malawi.

Priority application deadline: May 20, 2026 or until we've reached critical mass of applications

About this role

GiveDirectly Malawi is growing rapidly - delivering large lump sum transfers at district scale, developing tech-enabled delivery models, and building the operational infrastructure needed to support a significantly larger programme. We need a Director of Operations to take full ownership of our back-office functions and build the systems, team and processes required to operate with excellence at scale.

This role is a new senior leadership position created to address a critical gap: our procurement, logistics, HR, and administrative functions need dedicated expert leadership as we scale from one to multiple operational locations. The Director of Operations will own these functions end-to-end, freeing the Country Director and programmes team to focus on programme quality, research, and strategic growth.

The ideal candidate combines deep operational expertise - particularly in procurement, supply chain, and compliance - with the leadership skills to build and mentor a growing team. You thrive in a fast-paced, non-hierarchical environment, are comfortable making decisions without a predefined playbook, and bring a bias toward action and practical problem-solving.

Reports to: Country Director

Level: Director

Travel Requirement: Regular travel within Malawi to field offices and programme sites. Must be able to travel 1-2 times per year internationally for team retreats.

What you’ll do:

Build and Lead the Malawi Operations Team

• Build, mentor and manage a high-performing operations team including procurement, field office management, and stores/logistics functions.
•  Recruit, onboard and develop team members across multiple locations, ensuring the team has the skills and capacity to manage increasingly complex operations
• Create clear roles, responsibilities, and standard operating procedures that enable the team to operate independently and at a high standard.

Design Cost-Effective Systems for Scale

• Build systems and processes capable of supporting a significantly larger programme footprint, anticipating future needs (e.g. direct procurement, warehousing, in-country tech capacity).
• Drive measurable improvements in back-office processes - in terms of speed, cost, and oversight.

Lead Procurement, Logistics and Supply Chain Function

• Own end-to-end procurement, vendor management, and payments processes, ensuring full compliance with GiveDirectly policies and Malawi regulatory requirements.
• Design and implement new/improved strategies for Malawi supply chain management, secure storage, and transport across multiple operational locations – working closely with Global Supply Chain leadership
• Chair the Malawi Procurement Committee and exercise delegated authority to approve procurement and purchase orders.
•  Eliminate operational blockers to ensure programmes teams have what they need to deliver at scale. 

Oversee HR, Administration and Office Management

• Own day-to-day HR operations, office management, asset management, and security across all Malawi locations.
• Ensure administrative systems are robust, efficient, and future-proofed to support significant scale.
• Manage detailed operational budgeting and planning, working closely with  Finance staff

Drive Compliance and Risk Management

• Oversee internal audit and safeguarding functions via existing dotted-line arrangements; serve as the responsible owner for case resolution and interaction with programmes.
• Proactively identify and mitigate operational risks, maintaining a risk register and escalating appropriately.
• Ensure all operations meet GiveDirectly’s global standards and local regulatory requirements, adapting global policies for the Malawi context.
• Lead collaboration with the Finance function to manage external audits, ensure regulatory and financial compliance, and maintain timely payment processes. 

What you’ll bring:

• Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalised communities that we serve.
• Significant experience (8+ years) in operations management, with deep expertise in procurement, supply chain, logistics, and compliance. 
• Proven track record of building or maturing operational functions - taking systems from ad hoc to structured, compliant, and scalable.
• Strong financial and budget management skills, with experience managing operational budgets and driving cost-effectiveness.
• Experience managing and developing teams, including recruiting and mentoring staff in resource-constrained environments.
• Comfort in a fast-paced and changing environment that lacks predefined playbooks and requires figuring things out independently.
• Highly analytical with a strong attention to detail and a bias toward data-driven decision-making.
• Familiarity with INGO standards, donor compliance frameworks, internal controls, and audit processes.
• Strong cross-cultural communication skills and experience working effectively in matrixed organisations.
• Experience and aptitude leveraging new technologies and AI to advance operational effectiveness. Comfort with an agile and iterative approach.
• Knowledge of Malawi’s regulatory environment for NGO operations, procurement, and employment law is a strong advantage.
• Language Requirement: English. Language Preferences: Chichewa.

Compensation

At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy here.

Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.

• Base Salary: $94,576
• Bonus at Target Performance: 15% (~$14,186, with potential for upside. For reference, with the organization's current performance multiplier, this amount would be $16,598 in 2025)
• Estimated Total Compensation at Target: $108,762+
• Annual Benefits Stipend: $8,453

 #LI-REMOTE

About One Acre Fund

Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.

About the Role

Seeking a detail-oriented problem solver with 2 years of experience to lead stock variance investigations, recover losses, and strengthen inventory control systems across our retail network, ensuring farmers can reliably access quality inputs.

Responsibilities

Stock Variance Investigation and Recovery

• Conduct initial investigations and follow-ups on stock losses and unexplained variances
• Lead stock loss recovery, billing, and all related paperwork
• Perform root cause analysis and develop preventive measures

Stock Recording and Management

• Ensure accurate and timely recording of stock transfers
• Oversee stock management practices in shops (storage, expiry, and damages)
• Validate stock valuation accuracy across shops

Replenishment Coordination

• Coordinate and track replenishment processes and ensure alignment with forecasts and shop capacity
• Act as the liaison with Logistics for replenishments, transfers, and stock-in-transit issues
• Track internal replenishment SLAs and hold teams accountable for timely support

Capacity Building and Process Improvement

• Build the capacity of shop teams on proper stock-management SOPs
• Work with Systems to improve data accuracy and reduce manual errors
• Identify opportunities to optimize product mix and reorder strategies

Risk Monitoring and Analysis

• Support the monthly stock-take design and execution
• Analyze stock movement patterns and flag high-risk situations early

Stakeholder Management and Reporting

• Act as the primary point of contact for operational compliance matters
• Assess billing accuracy and develop strategies for loss recovery
• Collaborate with external partners, ensuring adherence to contracts and SLA’s.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• A bachelor's degree in Auditing, Business Administration, or a related field is preferred
• 2 years of experience in auditing or operations.
• Strong analytical and investigative mindset
• Advanced Excel skills and experience with data visualization tools
• Excellent written and verbal communication skills
• Proven ability to train and build the capacity of operational teams
• English and Chichewa fluency, both written and verbal

Preferred Start Date

As soon as possible

Job Location

Zomba, Malawi

Benefits

Health insurance, paid time off 

Contract Duration

1 Year

Eligibility

This role is only open to citizens or permanent residents of Malawi

Application Deadline

21 July 2026. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

About Sand

Sand Technologies is a global Physical AI company using data and AI to make critical industries work better. We partner with governments, cities and enterprises to improve how essential systems operate across healthcare, water, energy, telecommunications and infrastructure.

Our work delivers proven real-world impact. We have built AI systems that help manage London’s water supply, supported telecom network planning across hundreds of cities, and developed digital healthcare platforms serving tens of millions of people across Africa. From intelligent command centers to AI-powered infrastructure platforms, we help organizations sense, analyze and act in complex environments.

Our people are ambitious, curious and relentlessly practical. Our teams work alongside clients in the field, solving hard problems and deploying solutions that last. With colleagues across Africa, Europe, the UK and the US, we operate across the full stack - from research and engineering to deployment and capability building.

Our mission is simple: to harness AI to solve humanity’s most pressing challenges.

About the role

Sand is expanding across Africa and beyond, partnering with governments and public sector officials to deliver transformative AI and data solutions. We have deployed our flagship platform - the Health Operating System (HOS) - in more than 5 countries already. 

In Rwanda, hundreds of clinics have already been digitized, transforming rural facilities into next-generation health centers that are redefining care in Africa. Sand’s groundbreaking HOS integrates data and services to drive better outcomes - from maternal health to chronic disease management - already reaching more than 1 million patients. Designed for digital empowerment, the HOS equips thousands of frontline health workers with the tools and support they need to magnify their impact and strengthen community health.

The HOS is already operational across multiple countries, with plans to expand to 16 countries by the end of 2026, led by our Country Directors. 

This is not an idea — it’s already happening, and the momentum is accelerating. But healthcare is only one example; Sand is growing in various industries, namely water, energy, and telecommunications.

We are looking for an Operations Specialist who will own the last mile—ensuring equipment, systems, and teams are ready to launch. This is a logistics-heavy, action-oriented role perfect for detail lovers who like fieldwork.

Specific Responsibilities

• Own & coordinate tech and hardware deployments to health posts and ICs.
• Ensure deployment readiness: power, internet, devices, trained users.
• Maintain deployment logs and timelines.
• Work closely with integrators and support teams post-deployment.

Requirements - Essential

• 2–4 years of experience in field logistics, operations, or deployments.
• Basic tech troubleshooting and configuration knowledge.
• Strong organizational skills and resilience under pressure.
• Field readiness—able to travel frequently, often to rural areas

Work Environment

This is a hybrid role with significant in-person requirements. While some responsibilities can be performed remotely, the role demands regular presence on the ground to build relationships, oversee implementation, and liaise with local stakeholders. At the same time, given the high degree of virtual collaboration with colleagues and partners across multiple geographies, the successful candidate must be highly self-driven, comfortable working in small in-person teams while contributing to larger efforts virtually, and disciplined in using online collaboration tools and video conferencing to maintain constant communication.

ABOUT SAND
Sand Technologies is a fast-growing enterprise AI company that solves real-world problems for large blue-chip companies and governments worldwide.

We’re pioneers of meaningful AI: our solutions go far beyond chatbots. We are using data and AI to solve the world’s biggest issues in telecommunications, sustainable water management, energy, healthcare, climate change, smart cities, and other areas that have a real impact on the world. For example, our AI systems help to manage the water supply for the entire city of London. We created the AI algorithms that enabled the 7th largest telecommunications company in the world to plan its network in 300 cities in record time. And we built a digital healthcare system that enables 30m people in a country to get world-class healthcare despite a shortage of doctors.

We’ve grown our revenues by over 500% in the last 12 months while winning prestigious scientific and industry awards for our cutting-edge technology. We’re underpinned by over 300 engineers and scientists working across Africa, Europe, the UK and the US. 

ABOUT THE ROLE

Sand is expanding across Africa and beyond, partnering with governments and public sector officials to deliver transformative AI and data solutions. We have deployed our flagship platform - the Health Operating System (HOS) - in more than 5 countries already. 

In Rwanda, hundreds of clinics have already been digitized, transforming rural facilities into next-generation health centers that are redefining care in Africa. Sand’s groundbreaking HOS integrates data and services to drive better outcomes - from maternal health to chronic disease management - already reaching more than 1 million patients. Designed for digital empowerment, the HOS equips thousands of frontline health workers with the tools and support they need to magnify their impact and strengthen community health.

The HOS is already operational across multiple countries, with plans to expand to 16 countries by the end of 2026, led by our Country Directors. 

This is not an idea — it’s already happening, and the momentum is accelerating. But healthcare is only one example; Sand is growing in various industries, namely water, energy, and telecommunications.

We are looking for a Solution Manager to join our team who will work closely with the Ministry of Health (MoH) and our health system clients. You will be the strategic and operational anchor for all in-country activities—from managing the intelligence center launch to driving partnerships with Ministries of Health. You’ll wear two hats: country representative and solutions champion.

Our ideal candidate for this role is customer-obsessed, deeply curious, and adaptable in a dynamic environment. We’re looking for someone who will help define and scale our healthcare solutions as we continue to grow and expand. 

RESPONSIBILITIES 

• Serve as the in-country point of leadership for operations, stakeholder engagement, and execution.
• Oversee project implementation timelines, risks, and resources.
• Lead engagements with MoH and donor partners.
• Supervise systems integrators, deployment specialists, and support staff.
• Translate global product and tech roadmaps to local realities.
• Drive adoption and sustainability of the Intelligence Center.

REQUIREMENTS

• 7+ years leading health, tech, or development programs.
• Proven experience with government or multilateral partnerships.
• Excellent communication, leadership, and problem-solving skills.
• Bilingual (English + French) for French-speaking countries.
• Passion for building resilient digital health ecosystems.

Due to the considerable amount of virtual work and interaction with colleagues and customers in different physical locations internationally, it is essential that the successful applicant has the drive and ethic to succeed in working in small teams physically but in larger efforts virtually. Self-drive to communicate constantly using web collaboration and video conferencing is essential.

About Sand

Sand Technologies is a global Physical AI company using data and AI to make critical industries work better. We partner with governments, cities and enterprises to improve how essential systems operate across healthcare, water, energy, telecommunications and infrastructure.

Our work delivers proven real-world impact. We have built AI systems that help manage London’s water supply, supported telecom network planning across hundreds of cities, and developed digital healthcare platforms serving tens of millions of people across Africa. From intelligent command centers to AI-powered infrastructure platforms, we help organizations sense, analyze and act in complex environments.

Our people are ambitious, curious and relentlessly practical. Our teams work alongside clients in the field, solving hard problems and deploying solutions that last. With colleagues across Africa, Europe, the UK and the US, we operate across the full stack - from research and engineering to deployment and capability building.

Our mission is simple: to harness AI to solve humanity’s most pressing challenges.

About the role

Sand is scaling rapidly across Africa, partnering with Ministries of Health to deploy the Health Operating System (HOS) — a decision-support and execution platform that transforms how health systems sense, analyze, and act on data. The HOS is already operational across multiple countries, with plans to expand to 15 countries by end of 2026, supported by 80+ Forward Deployed Engineers.

As a Forward Deployed Engineer (FDE), you are the technical spearhead of our client engagement in Malawi. Unlike our roaming FDE roles, this is a permanently embedded position. You will be based full-time within the Ministry of Health in Malawi, becoming a long-term extension of the client's operational team. Your mandate is to build deep institutional relationships, develop comprehensive understanding of the national health system, and deliver sustained value over an extended engagement — not just rapid sprints, but lasting transformation.

This is not staff augmentation. You are an amalgamation of three roles:

1. The Software Engineer — Deep technical acumen to build and deploy production-grade solutions using Sand's product suite
2. The Product Manager — Strategic foresight to understand client problems, influence business objectives, and identify expansion opportunities
3. The Consultant — Client-facing finesse to navigate complex stakeholder relationships, manage scope, and transfer knowledge

Your primary mission is to prove our value fast, delivering functional solutions rapidly using Sand's products, playbooks, and tools, and then maturing those solutions into mission-critical infrastructure that the Ministry depends on daily. Over time, you become the institutional memory of the deployment — the person who understands the data landscape, the stakeholder dynamics, and the operational realities better than anyone.

Who We're Looking For

The Forward Deployed Engineer is a highly ambitious individual. You are someone who is deeply keen on learning — someone who dives in headfirst to solve some of the hardest, most complex problems in global health. You thrive on understanding the technology, understanding the stakeholders, understanding our product suite, and weaving all three together to deliver solutions that change how health systems operate.

This role is not for someone looking for comfort or routine. It is for someone who wants to step outside of their comfort zone, build something they can be proud of, and grow faster than they thought possible. The FDE programme is a career accelerator — an intensive rotation that exposes you to technical depth, strategic thinking, and client leadership in equal measure, all while working on problems that matter for millions of people.

For this permanently embedded role, you also need the maturity and resilience to sustain deep client relationships over months and years — not just weeks. You will become the face of Sand in Malawi, and that requires patience, cultural fluency, and the ability to navigate institutional complexity while maintaining momentum.

Key Responsibilities

Serve as Sand's Permanent Technical Presence in Malawi

• Embed full-time within the Ministry of Health, becoming a trusted member of the client's extended team
• Develop deep, longitudinal understanding of the national health data landscape, institutional dynamics, and operational priorities
• Build and maintain relationships across all levels of the Ministry — from frontline data officers to senior leadership
• Act as the primary technical point of contact for all Sand activities in-country, coordinating with launchers, country directors, and visiting FDE teams

Drive On-Site Value Delivery

• Rapidly unlock, explore, and integrate client data sources (e.g., DHIS2, SCADA systems, network management platforms, operational databases)
• Understand client problems through prototyping and rapid value delivery — deploying POCs and MVPs using Sand's product components and playbooks
• Transition initial solutions into hardened, production-grade systems that the Ministry relies on daily
• Own the long-term health of deployed solutions — monitoring adoption, troubleshooting issues, and iterating based on user feedback
• Deliver and track value generated through deployment of Sand products

Enable Product-Led Growth

• Lead with Sand's existing product suite — know the products by heart and where each solution is most effective for the domain you're deployed in
• Document learnings, client challenges, and successful solutions as reusable patterns for the broader FDE community
• Drive discovery and expansion by uncovering new opportunities on the ground

Build Local Capacity and Sustainability

• Work alongside Ministry teams to co-create solutions and progressively transfer knowledge, ensuring they can operate and maintain systems independently
• Identify, recruit, and mentor local data engineers, scientists, and analysts to build sustainable in-country capacity
• Develop training materials and documentation tailored to the local context, language, and skill level
• Be the continuity that ensures handover isn't a cliff — you bridge the gap between Sand's deployment and the Ministry's long-term ownership

Feed the Platform Feedback Loop

• Channel field learnings back to improve the core product through structured mechanisms (Technical Deep Dives, Solution Swarms, pattern documentation)
• Turn "gravel roads" into "paved superhighways" — document solution patterns so the next FDE can move faster
• Contribute field feedback that influences 30% of the product roadmap

Requirements — Essential

• Bachelor's degree in Computer Science, Engineering, Information Systems, or related technical field
• 5+ years of experience in software engineering, data engineering, data science, system deployment, or technical leadership
• Proficiency in at least one of: Python, SQL/PostgreSQL, JavaScript — with ability to write production-grade code
• Strong problem-solving skills with a bias toward action and rapid prototyping
• Excellent communication and stakeholder management skills — comfortable presenting to senior government or corporate stakeholders and translating between technical and non-technical audiences
• Experience working with or deploying to government, public sector, or large institutional clients
• Proven ability to lead local technical teams and build capacity
• Willingness to relocate and be permanently based in Malawi for the duration of the engagement (12-24+ months)
• Language: Local language proficiency is a significant advantage

Requirements — Preferred

• Experience with data integration, ETL pipelines, and working with diverse data sources
• Experience in one or more of Sand's focus domains: health informatics/digital health, water utility operations, telecommunications network operations, or energy systems
• Familiarity with domain-specific platforms (e.g., DHIS2, OpenMRS for health; SCADA, GIS for water/energy; OSS/BSS for telecom)
• Experience with BI and dashboarding tools, particularly Apache Superset
• Experience with data transformation tools such as dbt or Airflow
• Comfort working with data dictionaries, reporting requirements, and identifying common data quality issues
• Knowledge of data security, privacy, and interoperability standards (e.g., FHIR for healthcare, GDPR, local data sovereignty requirements)
• Experience operating in resource-constrained environments (unreliable power, limited connectivity)

Work Environment

This is a permanently embedded role. You will work on-site at the Ministry of Health in Malawi 4 days per week, with 1 day for focused remote work, internal collaboration, and knowledge sharing with the broader FDE community. You should expect to be based in Malawi for a minimum of 12-24 months.

You must be self-driven, comfortable operating as Sand's primary technical representative in-country, and disciplined with online collaboration tools to stay connected with the broader Sand team across geographies. Cultural sensitivity, adaptability, and genuine interest in the local context are essential — you are not passing through, you are putting down roots.

About One Acre Fund

Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions.

To learn more, please see our Why Work Here blog post.

About the Young Professionals Program

One Acre Fund’s Young Professionals Program offers high-performing African graduates meaningful internships and training opportunities at a high-performing, mission-driven organization. Our internships are paid and all interns can expect to receive substantive work assignments working on high-impact projects that support One Acre Fund's operations.

When joining, interns will participate in an onboarding program and receive training on how to design and execute projects. Over the period of your internship, you will get the opportunity to work with like-minded individuals and receive learning opportunities to build strong foundations for your future career. 

About the Role

The Procurement Intern will play a crucial role in supporting the Malawi procurement team in executing various sourcing and procurement activities. The Procurement Intern will ensure procurement excellence, cost reduction, and timely payments. You will provide customer service, maintain quality control, and handle documentation for deliveries.

Responsibilities

Procurement Excellence:

• Deliver with +90% On Time in Full (OTIF), at market competitive COGS, 5% cost savings, while ensuring quality assurance and +80% on-time payment for Malawi purchases.
• Ensure quality control standards are maintained throughout the procurement process to ensure we are sourcing quality products for our farmers and internal stakeholders
• Coordinate order deliveries to OAF warehouses/ procurement stores.
• Support in identifying and building new supplier relationships for new and existing products

Customer Service

• Deliver world-class customer service to stakeholders by proactively and professionally communicating the status of their orders and payments at all times
• Address inquiries and resolve issues related to procurement orders and payments.

Timely and Compliant Deliveries

• Ensure timely and compliant deliveries by ensuring correct and compliant documentation is in place to process orders and payments
• Generate and execute RFQs for open-sourced products
• Process purchase orders and contracts for assigned products and services
• Support SAP data entry and payments for assigned orders

Support administrative tasks:  

• A procurement intern will organize records and digitize paperwork. Will assist the procurement team in operating more efficiently, focusing on strategic tasks, and ensuring easy access to up-to-date information.

Career Growth and Development

We have a strong culture of constant learning and we deeply invest in our people. You’ll have weekly check-ins with your manager, access to mentorship and training, and regular feedback on your performance. We’ll hold career reviews every one-three months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and gain rewarding technical experience.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• Diploma/Bachelor’s Degree in Procurement, Business Administration, Management, or a related field
• Minimum of 1+ year of experience in Procurement (Non-negotiable). 
• Problem-solving skills, analytical thinking, ownership of work, and the ability to learn. (Non-negotiable)
• Data analysis skill.
• Proficient in Microsoft Office
• Stakeholder management and collaboration skills.

Preferred Start Date

As soon as possible

Job Location

Zomba, Malawi

Benefits

Interns will be provided with a reasonable stipend for the duration of their contract. Rural area-based fellows will be provided assistance in locating suitable housing.

Eligibility

This role is only open to citizens or permanent residents of Malawi.

Application Deadline

06 May 2026. We hire on a rolling basis, which means that applications are reviewed and processed on a continuous basis until a hire is made. 

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

About Imagine Worldwide

All children have immense potential, but hundreds of millions don’t have access to the learning they need. Imagine Worldwide believes that every child should be empowered with the basic right to literacy and numeracy. We provide an innovative education technology solution and implementation model to the global literacy/numeracy learning crisis using the onebillion application and various toolkits and systems to support implementation. Our model is massively scalable, evidence-based, and can deliver foundational learning to millions of the most marginalized children.

Imagine Worldwide partners with governments, organizations, and communities to provide child-directed, tablet-based learning that is accessible, effective, and affordable. We are incorporated in California (United States) as a nonprofit organization, but operate in Sub-Saharan Africa through locally-registered entities in Malawi, Sierra Leone and Tanzania. Learn more on our website.

About the Role

The Senior Director of Delivery is the second most senior leadership role in the organization, reporting directly to the Executive Director and serving as a key driver of Imagine Worldwide Malawi’s strategy and impact. This position plays a central role in advancing Imagine’s mission to design, deliver, and scale high-quality tablet-based learning solutions that enable children across Malawi to achieve foundational literacy and numeracy at national scale.

This role carries significant organizational value and influence. The Senior Director of Delivery is responsible for translating strategy into execution by ensuring that programs, technology, logistics, data systems, and partner engagement are aligned and operating effectively. The position provides executive-level oversight to ensure that implementation plans move beyond design into measurable, real-world impact in schools and communities.

Working across both global and in-country teams, the Senior Director of Delivery drives alignment, accountability, prioritization, and cross-functional problem-solving. The role ensures that learning programs launch successfully, operate reliably, and continuously improve through strong systems, data-driven decision-making, and collaborative leadership. As a senior organizational leader, the Senior Director of Delivery also contributes to shaping institutional culture, strengthening operational excellence, and guiding teams through periods of growth and scale.

The successful candidate will join a highly committed and collaborative leadership team dedicated to empowering every child, everywhere to reach their full potential. This position requires a strategic thinker with strong execution skills, the ability to lead across diverse teams and stakeholders, and a passion for delivering large-scale education transformation in Malawi.

Key Responsibilities

Strategic Delivery Leadership

• Provide leadership and accountability for coordinated delivery across Programs, MEAL, Logistics, and Technical Services, ensuring work is coordinated to achieve program outcomes and operational reliability
• Serve as the country's primary integrator for delivery execution, ensuring leadership receives one coherent view of delivery progress, constraints, and decision needs.
• Shape and translate the country scale plan into clear delivery outcomes (e.g., launch readiness, device uptime, training completion, data completeness, time-on-task enablement) and hold delivery leaders accountable.
• Ensure coordination with global functions as needed and alignment with Imagine’s key performance areas and indicators.
• Contribute to discussions, policy notes, etc., as needed, on national scale and government transition.

Delivery Planning 

• Develop and own a single integrated delivery plan that synchronizes all delivery workstreams (launch preparation and recurring operations), with clear milestones, dependencies, resourcing assumptions, and accountable owners.
• Establish and lead a delivery operating rhythm (planning, execution reviews, performance reviews, and retrospectives) that drives disciplined execution, early risk detection, and timely decision-making.
• Balance competing priorities across delivery functions and make unified prioritization calls grounded in mission outcomes, data, capacity constraints, and delivery risk.
• Define and monitor delivery KPIs; track performance trends via a delivery performance dashboard; and drive corrective actions through structured data reviews and cross-functional problem-solving.
• Own delivery risk management and escalation by maintaining a delivery risks and issues register, proactively identifying material risks, defining mitigation plans with clear owners and timelines, and ensuring risks are escalated early through agreed pathways.
• Lead incident response for material delivery disruptions (e.g., rollout delays, uptime failures, safety/security incidents impacting learning, partner underperformance) by coordinating rapid triage, containment, root-cause analysis, and prevention of recurrence.
• Ensure transparent progress and governance reporting, including decision logs, escalation pathways, and measurement systems that support delivery improvement through data quality assurance and actionable insights.

Operational Excellence

• Build and maintain standardized training systems, SOPs, and capacity-building programs that ensure consistent, high-quality delivery at scale. Oversee delivery-critical partner performance (e.g., ISPs and service providers), ensuring clear expectations, coordinated work, and timely issue resolution.
• Codify best practices and policies that reduce institutional knowledge gaps and increase delivery resilience.
• Partner with the ED as a senior leader, providing integrated delivery oversight and escalating only the highest-priority issues requiring ED intervention. Contribute to the country leadership team by role-modeling Imagine values, driving organizational health, and leading through ambiguity and change.

People Management

• Line manage the delivery function leads (Directors of Program, Director Technical Services, Logistics Manager, and MEAL Manager). 
• Lead and manage staff reporting to them, setting clear expectations, priorities, and performance standards.
• Develop leadership capacity through coaching, feedback, performance management, and succession planning to support scale and sustainability.

Requirements

The successful candidate will possess the following competencies, experiences, and qualities:

Education and Work Experience

Bachelor's degree or higher with a minimum of 10 years of progressive experience in operations leadership, program delivery, or a similar senior role, including at least 5 years managing teams. Management consulting experience is a plus. 

Role-Specific Skills Required

• Significant experience in managing successful program scaling.  
• Proven track record in managing scale operations in complex environments working with multiple partners 
• Excellent written and oral communication skills in English
• Strong ability to analyze and interpret data to inform decisions, coupled with proven project management skills to plan, execute, and deliver projects effectively.
• Strong interpersonal and relationship-building skills and ability to proactively manage and resolve conflicts
• Excellent understanding of budgets, financial processesR, reporting requirements, and compliance regulations within donor-funded grants and contracts
• Ability to work effectively in multicultural environments and teams 
• Strong organizational skills, superior attention to detail, ability to work under pressure and meet deadlines
• Compensation & Benefits

Location

The Senior Director of Delivery must be based in Malawi

Applications are reviewed on a rolling basis

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Imagine Worldwide is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.