About Imagine Worldwide

All children have immense potential, but hundreds of millions don’t have access to the learning they need. Imagine Worldwide believes that every child should be empowered with the basic right to literacy and numeracy. We provide an innovative education technology solution and implementation model to the global literacy/numeracy learning crisis using the onebillion application and various toolkits and systems to support implementation. Our model is massively scalable, evidence-based, and can deliver foundational learning to millions of the most marginalized children.

Imagine Worldwide partners with governments, organizations, and communities to provide child-directed, tablet-based learning that is accessible, effective, and affordable. We are incorporated in California (United States) as a nonprofit organization, but operate in Sub-Saharan Africa through locally-registered entities in Malawi, Sierra Leone, and Tanzania. Learn more on our website.

About the Role

The Monitoring, Evaluation, Accountability, and Learning (MEAL) Manager plays a critical role in ensuring Imagine Worldwide delivers measurable learning impact to children through data-driven decision-making, accountability, and knowledge sharing. This position helps shape how evidence informs scaling decisions and long-term sustainability through government partnerships.

The successful candidate will provide technical leadership and coordinate with implementing partners and education sector stakeholders (e.g., Ministry of Education and decentralized structures) to ensure high-quality program planning, monitoring, evaluation, accountability, and knowledge management.

The MEAL Manager will join a highly committed and collaborative team dedicated to helping every child reach their full potential. 

Key Responsibilities

The MEAL Manager will work closely with Imagine’s Program Director and local implementing partners to ensure effective monitoring and execution of program activities in Tanzania. Key responsibilities include, but are not limited to:

Evidence-Based Program Improvement

• Provide technical leadership for the implementation and continuous improvement of Imagine’s MEAL tools, systems, and methodologies.
• Support rigorous evidence generation to inform scale, nationwide adoption, and institutionalization within government systems.
• Analyse qualitative and quantitative data to generate lessons learned and apply them to improve program implementation.

Capacity Building & Staff Support

• Build capacity of Imagine and partner staff in setting and using MEAL plans, tools, and strategies.
• Supervise and provide technical oversight to MEAL staff, enumerators, or consultants engaged in research and data collection.

Data Management & Quality Assurance

• Oversee and manage quality data collection to monitor program activities against quality benchmarks.
• Conduct and supervise surveys, assessments, and impact evaluations.

Communication, Reporting & Dissemination

• Collaborate with program and communications teams to document and disseminate impact stories.
• Support the preparation and submission of timely, comprehensive reports for donors and stakeholders.
• Plan learning events (e.g., learning summits, reflection sessions) and contribute to donor engagement.

Requirements

Minimum Qualifications

• Bachelor's degree in a relevant field (e.g., Development Studies, Social Sciences, Education).
• Minimum of 5 years’ experience in monitoring and evaluation in development programs, including working with diverse partners and stakeholders.
• Experience working on programs with a significant technology or digital learning component is preferred.

Ideal Candidate Profile

• Strong project and data management skills.
• Fluency in English  and Swahili (written and spoken);
• Excellent interpersonal, facilitation, and training skills.
• Strong analytical and problem-solving abilities.
• Proficiency in Microsoft Excel and data visualization/reporting tools.
• Experience developing and tracking KPIs for education or child-focused programming.
• Familiarity with digital data tools (e.g., KoboToolbox, CommCare, Power BI, Tableau, DHIS2)
• Experience managing multi-site and multi-partner projects.
• Proven ability to influence partners and adapt plans to changing needs.
• Understanding of evaluation methodologies and data-driven decision-making.

Preferred Skills

• Familiarity with mobile data collection tools and digital learning analytics.
• Experience in designing and supporting knowledge management frameworks.

Qualities

•  Passion for Imagine’s mission and vision 
•  Demonstrated commitment to equity in educational access and outcomes
• Passion for project management
• Demonstrated ability to think independently and solve problems
• Collaborative team player; clear and proactive communicator
• Flexible, adaptable, and able to work in a fast-paced, changing environment

Location

Candidates must be based in Dar es Salaam, Tanzania

Compensation & Benefits

Salary is competitive and commensurate with experience

Applications are reviewed on a rolling basis

* * *

Imagine Worldwide is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

About Imagine Worldwide

All children have immense potential, but hundreds of millions don’t have access to the learning they need. Imagine Worldwide believes that every child should be empowered with the basic right to literacy and numeracy. We provide an innovative education technology solution and implementation model to the global literacy/numeracy learning crisis using the onebillion application and various toolkits and systems to support implementation. Our model is massively scalable, evidence-based, and can deliver foundational learning to millions of the most marginalized children.

Imagine Worldwide partners with governments, organizations, and communities to provide child-directed, tablet-based learning that is accessible, effective, and affordable. We are incorporated in California (United States) as a nonprofit organization, but operate in Sub-Saharan Africa through locally-registered entities in Malawi, Sierra Leone, and Tanzania. Learn more on our website.

About the Role

The Operations Manager is responsible for ensuring the smooth, efficient, and compliant functioning of Imagine Worldwide’s Malawi office. The primary purpose of this role is to provide strong operational leadership and oversight that enables program delivery at scale. Working closely with Finance, Programs, and Technical Services, the role ensures that systems, processes, and support services are well-coordinated, responsive, and aligned with organizational standards. The role will report to the Director of Finance and Administration and will oversee other Administration and Operations Officers 

This position is accountable for delivering high-quality administrative and operational services that support staff, management, and partners. Key outcomes include effective office and facilities management, streamlined operational processes, strong vendor and asset management, and full compliance with organizational policies and procedures. 

By strengthening the operational backbone of the Malawi office, this role directly contributes to Imagine Worldwide’s strategy of testing and scaling tablet-based learning solutions. Efficient and reliable operations enable program teams to focus on delivering impact—helping children become literate and numerate—while ensuring the organization can expand sustainably and responsibly.

Key Responsibilities

Cross-Team Coordination & Operational Support

• Provide day-to-day operational support to program, finance, and technical teams to enable timely and effective delivery of activities. 

• Coordinate logistics for internal events, donor engagements, stakeholder visits, and special projects, while ensuring international staff administrative needs (e.g., visas, work and residence permits) are efficiently managed.

Office, Facilities & Administrative Management

• Oversee the smooth running of office and warehouse facilities, ensuring they are safe, functional, and compliant with workplace standards. 

• Manage leases, utilities, and service contracts (including internet, security, and cleaning), ensuring high-quality vendor performance. 

• Deliver responsive administrative services that support staff productivity and maintain a professional working environment.

Procurement, Vendor, Asset & Fleet Management

• Lead and manage procurement processes in line with organizational policies, ensuring transparency, value for money, and timely delivery. 

• Oversee vendor selection, contracting, and performance management. 

• Maintain accurate asset registers and ensure proper safeguarding of organizational resources.

• Manage fleet operations, including vehicle registration, licensing, insurance, maintenance, and supervision of drivers.

Compliance, Governance & Systems Management

• Maintain all corporate records, licenses, and statutory filings, ensuring timely renewals and full compliance with local regulations and organizational standards. 

• Work closely with the Director of Finance & Administration and global teams to uphold governance requirements and strengthen internal systems.

Risk Management & Security Oversight

• Support the identification, assessment, and monitoring of operational risks, maintaining the risk register and tracking mitigation actions across teams. 

• Facilitate regular risk reviews in alignment with Imagine’s global risk framework. 

• Serve as the country office focal point for security, ensuring staff and visitors receive appropriate briefings and that relevant information is shared with leadership.

Requirements

• Bachelor’s degree in Business Administration, Operations, or a related field.
• Minimum of 6 years’ experience managing office, compliance, or operations functions — ideally with an NGO or international organization.
• Proven experience dealing with government agencies, corporate registration, and statutory compliance in Malawi (or similar contexts).
• Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
• Excellent communication and relationship-building skills, with experience in vendor and contract management.
• Strong problem-solving ability and high attention to detail.
• Proficiency with MS Office tools (Excel, Word, PowerPoint); familiarity with cloud-based document systems is a plus.

Ideal Candidate Profile

• Strong ability to plan, coordinate, and oversee day-to-day operations.
• Excellent organizational skills with the ability to manage multiple priorities, meet deadlines, and coordinate complex logistics in a fast-paced environment.
• Strong interpersonal and communication skills to effectively engage with internal teams, global colleagues, partners, vendors, and government stakeholders.
• Sound knowledge of procurement processes, contract management, and supplier performance monitoring, with a focus on transparency and value for money.
• Basic financial management skills, including budgeting support, cost tracking, and understanding of administrative systems and controls.
• Familiarity with HR processes such as recruitment coordination, onboarding, staff welfare, and maintaining a positive workplace environment.
• Ability to identify operational challenges, assess risks, and implement practical, timely solutions with sound judgment.

Qualities

•  Passion for Imagine’s mission and vision 
•  Demonstrated commitment to equity in educational access and outcomes
• Passion for project management
• Demonstrated ability to think independently and solve problems
• Collaborative team player; clear and proactive communicator
• Flexible, adaptable, and able to work in a fast-paced, changing environment

Compensation & Benefits

Salary is competitive and commensurate with experience.

Location

The Operations Manager must be based in Lilongwe, Malawi.

* * *

Imagine Worldwide is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

About Imagine Worldwide

All children have immense potential, but hundreds of millions don’t have access to the learning they need. Imagine Worldwide believes that every child should be empowered with the basic right to literacy and numeracy. We provide an innovative education technology solution and implementation model to the global literacy/numeracy learning crisis using the onebillion application and various toolkits and systems to support implementation. Our model is massively scalable, evidence-based, and can deliver foundational learning to millions of the most marginalized children.

Imagine Worldwide partners with governments, organizations, and communities to provide child-directed, tablet-based learning that is accessible, effective, and affordable. We are incorporated in California (United States) as a nonprofit organization, but operate in Sub-Saharan Africa through locally-registered entities in Malawi, Sierra Leone, and Tanzania. Learn more on our website.

Role Overview

The Senior BI & Data Analyst is a core execution role within Imagine's Analytics Team, sitting at the intersection of two complementary functions: building the data infrastructure that makes organisational performance visible, and doing the analytical work that makes it meaningful. This is a hybrid role that requires genuine craft in both directions — strong candidates will be equally comfortable designing a dashboard for a country team as they are digging into an operational dataset to answer a specific business question.

The role is a key contributor to the Analytics Team's organisational mission: enabling data-driven decision-making across all of Imagine's functions and country teams. This spans a deliberately broad scope — programmes, fundraising, finance, HR, logistics, technology, and country-level delivery; reflecting Imagine's belief that both learning outcomes and operational effectiveness must be grounded in trusted, accessible data. 

The role reports to the Director of Analytics and works in close collaboration with the Analytics Engineer, who owns the underlying data models this role builds on top of, the Data Scientist, who leads impact evaluation and experimental design, and the MEAL (monitoring, evaluation, accountability, and learning) team, whose frameworks and indicators this role translates into accessible dashboards and reports. It is the primary interface between Imagine's data infrastructure and the organisation's day-to-day information needs — the person that function leads, country teams, and operational staff turn to when they need data to work for them.

Key Responsibilities

The Senior BI & Data Analyst's responsibilities are organised across four pillars, reflecting the hybrid nature of the role. The first two pillars ; dashboard and reporting ownership, and BI tooling advocacy, constitute the BI function: building, maintaining, and continuously improving the data infrastructure and tooling that the organisation depends on. The second two; stakeholder enablement and analytics execution, constitute the Data Analyst function: ensuring teams can use data confidently and bringing genuine analytical depth to organisational and operational questions.

Dashboard and Reporting Ownership

• Design, build, and maintain dashboards and automated reports serving all internal business functions and country teams, spanning a broad operational scope including school launch planning, programme monitoring, training delivery, time on task, equipment demand forecasting, inventory management, logistics, IT asset tracking, budget trends, cost efficiency, and staff performance.
• Develop and maintain reporting across four core areas:
  • • Learning outcomes and usage patterns 
    • Programme performance and delivery efficiency 
    • Organisational KPIs and MEAL indicators
    • Product and content improvement 
• Ensure all dashboards and reports are optimised for three distinct audience tiers: leadership and board, country teams, and global function leads, each with different data needs, levels of technical fluency, and decision-making contexts.
• Own KPI stewardship: maintain consistent metric definitions aligned to the organisation's single source of truth, flag definitional inconsistencies, and work with the Director of Analytics to resolve conflicts across teams.
• Contribute data outputs to funder, government, and external reporting cycles, ensuring that the Development & Communications team has accurate, up-to-date organisational data to activate for donor-facing materials.
• Manage the dashboard and reporting backlog within your domain, executing requests routed from the Director of Analytics and communicating delivery status directly with requesting stakeholders.

BI Tooling Advocacy and Self-Service Enablement

• Define and maintain best practices for BI tool use across the organisation, covering dashboard design standards, naming conventions, data refresh schedules, and access management.
• Continuously improve self-service analytics capability by building views, templates, and guided interfaces that enable function teams and country staff to answer routine questions independently.
• Monitor dashboard utilisation and self-service adoption across teams, identifying where data resources are underused and taking targeted action to improve uptake through training, tooling improvements, or direct engagement with team leads.
• Work closely with the Analytics Engineer to ensure data models and the semantic layer are structured in ways that support intuitive, performant BI tool queries, providing feedback on model design from an end-user perspective.
• Evaluate and recommend improvements to BI tooling as Imagine's data maturity grows, bringing forward proposals with clear rationale and organisational fit assessment.

Stakeholder Enablement and Data Literacy

• Deliver regular data fluency training sessions for function teams and country staff, covering dashboard navigation, metric interpretation, and data quality awareness, tailored to the technical fluency level of each audience.
• Produce and maintain clear, accessible documentation for all dashboards and data products, including data dictionaries, metric definitions, and user guides written for non-technical audiences.
• Run scheduled office hours for stakeholders to ask questions, explore data, and get support interpreting analytics outputs, reducing ad-hoc pressure on the broader Analytics team and building long-term self-sufficiency in data use.
• Support function leads and country teams in interpreting data for internal decision-making, acting as a trusted and accessible data partner across the organisation.
• Track and report on data literacy progress including, dashboard utilisation rates, self-service adoption, and training participation, providing visibility on where enablement efforts are having an impact and where gaps remain.

Analytics Execution

• Conduct analyses of organisational KPIs, operational trends, and programme delivery performance to surface insights that support leadership decision-making, going beyond reporting what happened to offering a clear view of what it means.
• Translate analytical findings into clear narratives, visualisations, and recommendations tailored to the audience
• Produce data summaries and visualisations that feed into board reporting cycles, funder-facing data packages, and internal strategy reviews, ensuring outputs are accurate, compelling, and consistent with the organisation's single source of truth.
• Collaborate with the Data Scientist on data preparation, exploratory analysis, and visualisation of research outputs where relevant, supporting the translation of impact evaluation findings into accessible organisational insights.
• Approach the work with analytical curiosity, proactively looking for patterns, anomalies, and questions worth pursuing in operational data and bringing these to the Director of Analytics.

Requirements

The following qualifications and experience are required unless marked as preferred.

Education

• Bachelor's degree in Data Science, Statistics, Information Systems, Computer Science, or a related quantitative field.
• Postgraduate qualification is preferred but not required. Demonstrated practical experience is weighted equally to formal credentials.

Experience

• 5 to 7 years of experience in a BI analyst, data analyst, or closely related analytics role, with at least 2 to 3 years operating at a senior level.
• Demonstrated track record of building and maintaining dashboards and automated reports that are actively used by non-technical stakeholders across an organisation.
• Proven experience operating in an internal-services or business-partnering model, serving multiple teams or business units with different and competing data needs simultaneously.
• Comfortable working with impact metrics and performance data in a programme or delivery context, with the ability to translate operational data into meaningful organisational insights.
• Demonstrated contribution to data literacy and self-service adoption within an organisation, through training, documentation, or tooling improvements that measurably improved how teams use data.

Technical Skills

• Strong SQL proficiency, including the ability to write complex queries against cloud data warehouse environments.
• Hands-on experience with at least one major BI tool such as Metabase, Superset, Tableau, or Power BI.
• Familiarity with cloud data warehouse environments such as ClickHouse, BigQuery, or Redshift.
• Experience consuming dbt-modelled data and working within a semantic layer.
• Strong data visualisation design skills with the ability to produce dashboards that are intuitive and appropriately tailored to their audience.
• Comfort with descriptive statistics and the ability to apply basic statistical reasoning to operational and organisational data.
• Data quality awareness, including the ability to identify inconsistencies, interrogate data pipelines, and flag issues to the Analytics Engineer.
• Proficiency in Google Sheets or Excel for stakeholder-facing data work.
• Python or R for ad-hoc analysis and reporting automation is preferred but not required.
• Familiarity with version control using Git for managing BI assets and documentation is preferred but not required.

Compensation & Benefits

Salary is competitive and commensurate with experience.

Location

The Senior BI & Data Analyst must be based in Africa. The role will frequently collaborate and coordinate with operations teams across Africa, the US, and the UK. 

This is a full-time remote position; the role can be based anywhere in Africa with reliable internet access and alignment with core working hours across time zones. The role is primarily home-based, with adhoc international travel for in-person team meetings, field support, or training, as needed. Must be comfortable working independently in a virtual environment and managing communication across global teams.

Applications are reviewed on a rolling basis

* * *

Imagine Worldwide is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

About Imagine Worldwide

All children have immense potential, but hundreds of millions don’t have access to the learning they need. Imagine Worldwide believes that every child should be empowered with the basic right to literacy and numeracy. We provide an innovative education technology solution and implementation model to the global literacy/numeracy learning crisis using the onebillion application and various toolkits and systems to support implementation. Our model is massively scalable, evidence-based, and can deliver foundational learning to millions of the most marginalized children.

Imagine Worldwide partners with governments, organizations, and communities to provide child-directed, tablet-based learning that is accessible, effective, and affordable. We are incorporated in California (United States) as a nonprofit organization, but operate in Sub-Saharan Africa through locally-registered entities in Malawi, Sierra Leone and Tanzania. Learn more on our website.

About the Role

Imagine Worldwide Sierra Leone is seeking a reliable and hardworking Store Hand to support daily warehouse operations. The successful candidate will assist with receiving, storing, organizing, and dispatching goods while ensuring accurate stock records are maintained in ERPNext and the warehouse remains clean, safe, and well organized.

Key Responsibilities

• Receive and check incoming goods against delivery notes and purchase records.
• Record received goods in ERPNext under the guidance of the Warehouse Supervisor.
• Arrange and store items properly within the warehouse according to storage procedures.
• Pick, pack, and prepare goods for dispatch.
• Process and record dispatched goods in ERPNext accurately.
• Load and unload delivery vehicles safely.
• Maintain cleanliness and orderliness of the warehouse.
• Support stock counts and inventory checks.
• Report damaged, missing, or incorrect items to the supervisor.
• Always follow warehouse safety and security procedures.

Requirements

• Minimum secondary school education.
• Previous warehouse or store experience is an advantage.
• Basic computer skills and willingness to learn ERPNext.
• Physically fit and able to lift goods safely.
• Honest, dependable, and detail oriented.
• Ability to work well in a team.
• Basic reading and writing skills.

Location

Candidates must be based in Sierra Leone

Applications are reviewed on a rolling basis

* * *

Imagine Worldwide is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

About Imagine Worldwide

All children have immense potential, but hundreds of millions don’t have access to the learning they need. Imagine Worldwide’s mission is to empower millions of children across Sub-Saharan Africa with the literacy and numeracy skills they need to reach their full potential. We provide an innovative education technology solution and implementation model to the global literacy/numeracy learning crisis using the onebillion application and various toolkits and systems to support implementation. Nine Randomized Controlled Trials (RCTs) across multiple countries and settings have shown dramatic learning gains, increased school attendance, and gender parity, all for less than $7 per child per year.

Imagine Worldwide partners with governments, organizations, and communities to provide child-directed, tablet-based learning that is accessible, effective, and affordable. We are a California-based (United States) nonprofit organization operating across seven Sub-Saharan African countries. Learn more on our website.

Role Overview

The ICT Support Specialist will be responsible for providing technical support to Imagine Worldwide staff and in-country partners, with a primary focus on maintaining stable internet connectivity in schools and managing internal IT systems. This role reports directly to the Director of ICT and is crucial for the successful execution of our digital learning programs. The Specialist will ensure that all ICT infrastructure is operational, secure, and supports the organizational mission effectively.

The Specialist will be the primary implementer of connectivity and IT support strategies defined by the Director of ICT and other stakeholders, ensuring that technical operations are aligned with organizational goals and security standards.

Key Responsibilities

Connectivity Support for Countries and Schools 

The Specialist will ensure robust and reliable internet and network connectivity for our country offices and school-based programs, which often operate in challenging, remote environments.

• Provide remote and on-site technical assistance for network-related issues in country offices and project schools.
• Monitor and maintain the health of school-based ICT infrastructure, including routers, access points, and local area networks (LANs).
• Coordinate with local Internet Service Providers (ISPs) and in-country technical partners to resolve connectivity outages and optimize network performance.
• Implement and document network configuration changes as directed by the Director of ICT.
• Travel to project sites in various African countries may be required from time to time and not exceeding 40% of the time.

Internal IT Support and End-User Training 

The Specialist will serve as the first point of contact for internal staff technical issues and will contribute to the digital literacy of the team and partners.

• Provide helpdesk support for all Imagine Worldwide staff, troubleshooting issues related to hardware (laptops, mobile devices), software (cloud-based tools like Google Workspace), and operating systems (Windows, macOS).
• Manage the setup, deployment, and inventory of IT assets for new and existing employees.
• Develop and deliver training sessions and materials for staff and partners on essential IT tools, security best practices, and new system deployments.
• Document technical solutions and create a knowledge base for common user problems and execution procedures.
• Support the Director of ICT in implementing organization-wide IT policies.

Systems Administration

The Specialist will assist with the maintenance of core organizational ICT systems under the supervision of the Director of ICT.

• Assist in the administration of cloud-based platforms, including user accounts, access permissions, and security settings.
• Perform routine system updates, patching to ensure data integrity and security.
• Monitor system performance and security logs to proactively identify and address potential issues.
• Support the Director of ICT in managing and updating file repositories
• Collaborate with other stakeholders to maintain accurate inventory of all software licenses and hardware assets.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
• Minimum of 5 years of professional experience in an IT support or system administration role, preferably within a non-profit organization operating across  Africa.
• Proven hands-on experience in managing and troubleshooting network equipment (Routers, Switches, Firewalls, Access Points), including understanding of TCP/IP, DNS, DHCP, and VPNs.
• Strong proficiency in administering and providing end-user support for cloud productivity suites, such as Google Workspace.
• Excellent technical problem-solving skills and the ability to clearly communicate complex technical information to non-technical users.
• Experience in developing and delivering end-user training.

Specific skills (required)

• Relevant IT certifications (e.g., ITIL, CompTIA Network+, CCNA, Google/Microsoft Certified: Modern Desktop Administrator).
• Experience with satellite and other last mile connectivity deployments common in remote African settings.
• Knowledge of APN setup and industrial 4G/5G router configuration
• Working knowledge of IT security best practices and data privacy regulations.
• Fluency in a second relevant language (e.g., French, Swahili) is a plus.
• Experience with IT documentation and using ticketing systems for helpdesk management.

Compensation & Benefits

Salary is competitive and commensurate with experience.

Location

The role is fully remote but must be based on the African continent. International travel to field sites will be required at least every second month, or up to once a month.

Applications are reviewed on a rolling basis

* * *

Imagine Worldwide is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

About Imagine Worldwide 

All children have immense potential, but hundreds of millions don’t have access to the learning they need. Imagine Worldwide believes that every child should be empowered with the basic right to literacy and numeracy. We provide an innovative education technology solution and implementation model to the global literacy/numeracy learning crisis using the onebillion application and various toolkits and systems to support implementation. Our model is massively scalable, evidence-based, and can deliver foundational learning to millions of the most marginalized children.

Imagine Worldwide partners with governments, organizations, and communities to provide child-directed, tablet-based learning that is accessible, effective, and affordable. We are incorporated in California (United States) as a nonprofit organization, but operate in Sub-Saharan Africa through locally-registered entities in Malawi, Sierra Leone and Tanzania. Learn more on our website.

About the Role

The Director of Government Partnerships will play an instrumental role in carrying out Imagine’s mission, to design, deliver, and scale tablet-based learning solutions that enable children to become literate and numerate in Sierra Leone, and secondly institutionalizing the program within the government for long-term sustainability. The Director will join a highly committed and collaborative team that is working together to empower every child, everywhere to achieve their full potential. They will work directly with the Executive Director of Imagine Sierra Leone and Imagine’s Head of Government Partnerships, to manage Imagine’s path to the national adoption of our edtech program in Sierra Leone. 

Mission and Objectives

The Director of Government Partnerships will take overall leadership and responsibility for engagements with government stakeholders nationwide adoption of our tablet learning program in Sierra Leone and the institutionalization of the program into the Ministry’s core education programming in the country. 

Mission and Objectives

Mission: Lead and manage all interactions with government entities to ensure alignment, compliance, and strategic collaboration for program implementation, policy influence, and institutionalization.

Key Responsibilities

Collaboration between Imagine Sierra Leone and Government Stakeholders

• Develop government engagement plans, setting clear objectives and defining activities;
• Setup regular meetings with different government stakeholders to discuss program progress and resolve any challenges with implementation;
• Support and facilitate functional teams or working groups between Imagine Sierra Leone and Government stakeholders to ensure effective joint planning and delivery of activities between the Imagine, and government personnel to build government capacity;
• Oversee workstreams, assess resource requirements, and plan adequately to support government engagement activities;
• Support the Executive Director’s engagements with the Government officers at different levels to ensure capacity building and ownership of the program;
• Support program implementation governance arrangements and ensure they operate efficiently between the program and the government;
• Collaborate with the  Government to implement the program with a clear goal of devolving power and ownership to government actors over time.

Institutionalization of the Program:

• Uphold principles of system strengthening where Imagine plays a temporary role in program implementation with a clear goal of driving  governments full ownership of the program;
• Lead in-country government engagement strategies in liaison with Imagine Worldwide to ensure continued alignment with Government on key program-related matters;
• Liaise with the governments  policy and planning units to drive integration of program activities in the Ministry's primary operating systems for enhanced support;
• Contribute to designing metrics and criteria to measure, monitor and report on progress towards institutionalization goals;
• Explore critical partnerships within the government education delivery system and secure their alignment and support for the program.
• Develop, negotiate, and manage MOUs and partnership agreements with government entities and relevant stakeholders.

Stakeholder Management:

• Collaborate closely with Imagine Worldwide global office on government engagements and efforts to manage stakeholders;
• Develop and manage detailed stakeholder mapping of all relevant government stakeholders and categorise each stakeholder’s potential influence and impact on our programs and the institutionalization thereof;
•  Build and maintain strong relationships with key government stakeholders, including the Ministry of Finance, to support funding coordination and program sustainability.
• Contribute to and maintain systems (equivalent to a customer relationship management system) to manage stakeholder contact information and track engagements and required actions to enable proactive and considered engagements and mitigate against disruptions in relationships with key government stakeholders;
• Develop and implement engagement plans with prioritized stakeholders to solicit support and secure buy-in through meetings, school visits, special events, hosting workshops, making financial and non-financial contributions to government projects, supporting local edtech hubs etc.

Advocacy and Policy Alignment:

• Develop networks and relationships with key stakeholders in  government and other relevant ministries whose decisions or influence has a bearing on the government’s buy-in to the program, such as technology and energy;
• Organise and coordinate itineraries of school tours for government stakeholders, donor visits and special guests;
• Build and maintain local political and industry relationships to support the program;
• Raise Imagine Worldwide’s local profile and stature with government bodies and other key education stakeholders through thought leadership and proactive engagement;
• Keep abreast of relevant policy developments in Sierra Leone   and conduct research as required to guide country office program roll-out activities;
• Lead advocacy for new policies or policy changes required to enable long-term sustainability of our programs; 
• Support local engagements with bilateral and multilateral organizations such as GPE and World Bank; 
• Support the dissemination of project outcomes and learnings to stakeholders.

Program Implementation:

• Lead collaboration with government stakeholders to achieve alignment on the program implementation, management, and governance processes; 
• Leverage government relationships to manage project risks with creative problem-solving and escalations as required.
• Oversee ISP compliance with government engagement requirements and systems strengthening activities, ensuring alignment within district and national level.

Requirements

Education and Work Experience

The successful candidate will possess the following competencies, experiences, and qualities: 

• Advanced degree in political science, education, or social science; 
• A minimum of ten (10) years of working experience in government affairs, preferably in a leadership role within international multicultural organisations (commercial or non-profit).

Ideal Candidate Profile

Proven experience that includes:

• Excellent written and oral communication skills in English 
• Significant experience in government relations, an extensive knowledge of federal politics, legislative process, and administrative actions in education, climate and/or energy;
• Ability to take knowledge and link governments and policy influencers with the technical resources and messaging required;
• Able to identify viable administrative pathways for implementation priorities as well as major challenges, and develop effective, creative strategies to influence government stakeholders;
• Ability to listen, communicate, and develop trusting relationships with internal colleagues and external stakeholders to bring together multiple perspectives into a cohesive effort;
• A skilled government relationships builder, with the ability to construct and maintain strong networks of policy influence within the industry and governing institutions;
• Experience in a global environment working with governments and government agencies in the policymaking process, with a strong record of leading and delivering effective results;
• Sincere commitment to work collaboratively with all constituent groups, including staff, board members, stakeholders, and other supporters;
• High energy, maturity, and leadership with the ability to serve as a unifying force and to position communications discussions at both the strategic and tactical levels.

Additional Skills 

• Passion for Imagine’s mission and vision
• Demonstrated commitment to equity in educational access and outcomes
• Strong writing and communications skills
• Relationship builder with the flexibility and finesse to ‘manage by influence’
• Team-oriented, collaborative, flexible, adaptable, and comfortable working in an inclusive, low-ego, matrix-management environment
• Self-starter, able to work independently, and enjoys creating and implementing new initiatives.
• Collaborative team player; clear and proactive communicator
• High integrity, conscientious and willing to take responsibility

Qualities

•  Passion for Imagine’s mission and vision 
•  Demonstrated commitment to equity in educational access and outcomes
• Passion for project management
• Demonstrated ability to think independently and solve problems
• Collaborative team player; clear and proactive communicator
• Flexible, adaptable, and able to work in a fast-paced, changing environment

Compensation & Benefits

Salary is competitive and commensurate with experience.

Location

The Director of Government Partnerships must be based in Freetown, Sierra Leone

* * *

Imagine Worldwide is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

About Imagine Worldwide

All children have immense potential, but hundreds of millions don’t have access to the learning they need. Imagine Worldwide believes that every child should be empowered with the basic right to literacy and numeracy. We provide an innovative education technology solution and implementation model to the global literacy/numeracy learning crisis using the onebillion application and various toolkits and systems to support implementation. Our model is massively scalable, evidence-based, and can deliver foundational learning to millions of the most marginalized children.

Imagine Worldwide partners with governments, organizations, and communities to provide child-directed, tablet-based learning that is accessible, effective, and affordable. We are incorporated in California (United States) as a nonprofit organization, but operate in Sub-Saharan Africa through locally-registered entities in Malawi, Sierra Leone, and Tanzania. Learn more on our website.

About the Role

The Senior Program Manager will report to the Director of Programs at Imagine Worldwide Malawi. Their role is to manage their assigned implementation service providers (ISPs) to ensure timely execution of all program activities in Malawi, to support Program Managers to conduct data-driven program management, and to support the Director of Programs as required with leadership of the Programs Team and coordination with the other country departments. 

Key Responsibilities

The Senior Program Manager’s responsibilities will include - but will not be limited to - the  following: 

Program planning and coordination

• Under the direction and guidance of the Director of Programs, draft and review program plans, budgets, and schedules across all existing sites, and support the expansion to new sites. 
• Review, summarize key insights, and investigate issues arising from program reports such as ISP termly progress reports, ISP financial reports, and others. 
• Support the sourcing, vetting, selection, and contracting of implementation service providers as guided by the Director of Programs.
• Under the supervision of the Director of Programs, manage school feasibility assessments and school selection to collect accurate data and ensure successful selection of schools. 
• Facilitate regular coordination meetings with Program Managers and ISPs to monitor implementation progress, address operational challenges, and ensure consistent delivery of program activities across districts.
• Provide leadership support to the Director of Programs by representing the program in internal coordination meetings and stakeholder engagements when delegated, to ensure continuity in program oversight, decision-making, and coordination.

Data-driven program implementation:

• Engage regularly with implementation partners to track progress and oversee implementation, including check-in meetings, progress reports, site-visits, and any other relevant activities. 
• Collaborate with colleagues from MEAL, Analytics, Logistics, and other relevant teams to improve tools, systems, processes, and methodologies to support implementation and monitoring.
• Review and analyse monitoring data and share actionable insights with relevant stakeholders, i.e. identify successes, flag challenges, and make recommendations about adapting activities and approaches to achieve results.
• Work with the program and research teams to support program assessments, surveys, and impact evaluations.

Data-driven accountability and learning:

• Lead efforts to maintain and improve data-driven practices for measuring program effectiveness and continuous improvement of all program operations.
• Facilitate cross-partner learning and own the process capturing key lessons and findings to inform evidence-based program design and implementation.
• Oversee implementation of strong accountability and beneficiary / community feedback mechanisms, including quality assurance of established processes.
• Coordinate learning processes and documents, including periodically organizing learning summits for reflections on program performance, dissemination of M&E findings, and  driving partnerships and donor engagement.
• Collaborate with communications teams to collect, document, and disseminate impact stories. 

Stakeholder management:

• Coordinate and manage relationships with local community leaders, schools, parents, local education authorities, and other project stakeholders and partners.
• Support dissemination of project processes and outcomes with local and government stakeholders and share any feedback with Imagine’s team.
• Ensure effective communications between Imagine, the ISPs and the Ministry, by detailing key activities, challenges, and programmatic needs to achieve program success.
• Represent the work in local meetings and forums relevant to the progress of the project in various sites.

Capacity building:

• Support the Director of Programs in strengthening program quality by reviewing Program Managers’ implementation reports, monitoring key performance indicators, and identifying trends, risks, and opportunities for improvement. Provide constructive feedback to Program Managers to enhance learning and continuous improvement.
• Provide Program Managers, ISPs, and other colleagues who support program delivery with guidance on Imagine’s standard processes, norms, and standards to ensure consistent, high-quality program implementation across all sites.
• Provide Program Managers with thought-partnership and coaching in technical and program management skills, including data use and operational problem-solving.
• Train team members, implementation partners, ministry staff, district officials on adopting and using the standardised systems that enable us to manage programs efficiently and effectively at scale.
• Support the Director of Programs in the documentation of program implementation lessons, best practices, and innovations emerging from ISP implementation.
• Support the design and facilitation of training sessions, reflection workshops, and performance review meetings to enhance program effectiveness and scalability.

Requirements

Education and Work Experience

The successful candidate will possess the following competencies, experiences, and qualities: 

• Bachelor’s Degree in a relevant field (development or social studies).
• Minimum of 7-10 years of proven work experience in program management of development programs, with at least 3-5 years in a senior or leadership role managing teams and implementation partners
• Proven track record in managing multi-site, multi-partner program implementation in complex environments

Ideal Candidate Profile

Exceptional project management skills and proven experience that includes: 

• Excellent written and oral communication skills in English and Chichewa 
• Strong interpersonal and relationship building skills 
• Ability to work effectively in multicultural environments and teams 
• Strong organization skills and superior attention to detail 
• Ability to work under pressure and meet deadlines 
• Ability to proactively manage and resolve conflicts
• Good knowledge of computer hardware and software 
• Experience in managing multi-site and multi partner projects 
• Ability to positively influence partners decisions and actions 
• Proven facilitation and training skills with diverse audiences 
• Ability to prioritize and display a high level of adaptability/flexibility while handling job responsibility
• Ability to design and coordinate implementation of MEAL systems
• Excellent skills in MS Excel and other tools for organizing, performing calculations, analyzing and presenting data
• Proven understanding of systematic knowledge management within development organizations and a capacity to promote organizational learning
• Proven understanding of evaluation methodologies, analysis, and presentation of key findings to inform decision making and facilitate adaptive programming
• Strong communication skills and ability to write clear and concise reports

Additional Skills 

• Passion for Imagine’s mission and vision
• Demonstrated commitment to equity in educational access and outcomes
• Strong writing and communications skills
• Relationship builder with the flexibility and finesse to ‘manage by influence’
• Team-oriented, collaborative, flexible, adaptable, and comfortable working in an inclusive, low-ego, matrix-management environment
• Self-starter, able to work independently, and enjoys creating and implementing new initiatives.
• Collaborative team player; clear and proactive communicator
• High integrity, conscientious and willing to take responsibility

Qualities

•  Passion for Imagine’s mission and vision 
•  Demonstrated commitment to equity in educational access and outcomes
• Passion for project management
• Demonstrated ability to think independently and solve problems
• Collaborative team player; clear and proactive communicator
• Flexible, adaptable, and able to work in a fast-paced, changing environment

Compensation & Benefits

Salary is competitive and commensurate with experience.

Location

The Senior Program Manager must be based in Lilongwe, Malawi.

* * *

Imagine Worldwide is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

About Imagine Worldwide

Imagine Worldwide Tanzania (Imagine-TZ) is a non-profit organization affiliated with Imagine Worldwide (IW), a global NGO committed to transforming education through innovative technology. Imagine-TZ seeks to demonstrate that children — when provided with access to personalized, tablet-based learning — can acquire foundational literacy and numeracy skills with minimal adult supervision. By leveraging evidence-based digital learning solutions, IW partners with governments, schools, and communities to expand access to quality education for underserved children across the country.  Literacy and numeracy skills are the basis for a better life and the positive benefits to health, wealth, and social outcomes are multi-generational. However, 9 out of 10 children across Sub-Saharan Africa cannot read and understand a simple text by age 10. Imagine works with partners worldwide to confront this crisis, using data and research to continuously refine and scale its foundational learning solution.

Imagine- TZ has recently signed a Memorandum of Understanding (MoU) with the Ministry of Education, Science and Technology (MoEST), the President’s Office - Regional Administration and Local Government (PO-RALG), and the Ministry of Education and Vocational Training (MoEVT) in Zanzibar to implement a program known as MsingiTek. This program will be rolled out in five regions of mainland (Morogoro, Manyara, Shinyanga, Tabora, and Ruvuma) as well as across 11 districts of Zanzibar. The first phase of the program, launched in May 2025, will reach 533 public primary schools (500 in mainland Tanzania and 33 in Zanzibar) over the course of 15 months. If MsingTek demonstrates improvements in literacy and numeracy outcomes, it will be scaled nationwide in close collaboration with the government. This initiative has the potential to transform the learning journey for millions of children across Tanzania.

About the Role

The Quality Assurance Manager will work closely with Imagine’s Director of Technical Services and local implementing partners to fulfill several areas of responsibility. The first area is quality assurance of the learning software - Learning Content Provider’s software for Android and iOS which is in multiple languages, with a primary focus on Swahili and English. The QA Manager will work with our partner Learning Content Provider and global technology team to test new child-facing activities locally, providing feedback to help improve and iterate with them. They will be required to source, manage and support a team of adhoc testers during major software releases. The second area of quality assurance is targeted A/B experiments conducted on learners as test new or improved versions of the software, and collecting data before rolling out across all schools. The other area of responsibility is quality assurance of the data collection and monitoring systems installed in schools that provide oversight of our programs. This includes testing for and identifying failure points in the system and troubleshooting. The Quality Assurance Manager’s responsibilities will include - but will not be limited to the following:-

Key Responsibilities

Technology Quality Assurance 

• Design, implement, conduct and oversee testing and quality assurance processes for Learning Content Provider’s software or any other software on an ongoing basis as well as during major software updates 
• Setup and manage Imagine test labs in the office and various schools to support the quality assurance work and provide a showcase to funders and external stakeholders 
• Functional testing of software including assessment of: 

○ onecourse learning units (4000 per localisation) o for content errors, incorrect graphics or poor pronunciation and other unexpected behaviours 

○ User experience and journey across adaptive learning sessions, correctness of adaptive algorithm outputs, navigation and menus of the software 

○ Configuration and settings in terms of user profiles, switching languages, OTA update process, and other advanced settings 

○ Data outputs from the software in terms of analytic data correctness 

• Source and manage a team of testers on an adhoc basis before major software releases: ○ Ensure testers are adequately trained to conduct tests 

○ Ensuring quality of issue reporting 

○ Manage division of labour across testers 

○ Tracking individual tester performance.

● Acting as a main local liaison with Learning Content Provider.

A/B Experimentation 

• Design, implement and conduct testing processes for customized versions of software on learners in schools, against defined objectives 
• Data collection and compilation from experiments to inform further decision-making and improvements 
• Contribute to ideation and problem solving to enhance the learner experience and improve learning outcomes
• Testing device performance for various scenarios related to software updates
• Supporting global analytics team with collection of logs and related data from devices being used during program implementation

Data Quality Assurance 

• Design, implement and conduct testing processes for data quality of data obtained from tablets, monitoring systems and other tools used to support the program 
• Develop and implement strategies to ascertain data accuracy, completeness, timeliness, consistency, and integrity 
• Develop and implement strategies to conduct data validation and cleansing where required 

Requirements

Minimum Qualifications

• Bachelor’s Degree in a relevant field: Technology, Data Science, Quality Assurance ● A minimum of 5 years’ experience in Technology, Software and Data Management ● Good knowledge of computer hardware and software 
• Experience of both iOS and Android operating systems 
• Experience of using Github issues or similar to report and triage bugs 
• Mac OS experience is beneficial 

Ideal Candidate Profile

• Excellent written and oral communication skills in English and Swahili
• Strong interpersonal and relationship building skills 
• Ability to work effectively in multicultural environments and teams 
• Strong organization skills and superior attention to detail 
• Ability to work under pressure and meet deadlines 
• Ability to proactively manage and resolve conflicts 
• Ability to prioritize and display a high level of adaptability/flexibility while handling job responsibility 

Qualities

•  Passion for Imagine’s mission and vision 
•  Demonstrated commitment to equity in educational access and outcomes
• Passion for project management
• Demonstrated ability to think independently and solve problems
• Collaborative team player; clear and proactive communicator
• Flexible, adaptable, and able to work in a fast-paced, changing environment

Compensation & Benefits

Salary is competitive and commensurate with experience.

Location

The Quality Assurance Manager must be based in Dar es Salaam, Tanzania, and will travel frequently within the country.

* * *

Imagine Worldwide is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

About Imagine Worldwide Tanzania

Imagine Worldwide Tanzania (Imagine-TZ) is a non-profit organization affiliated with Imagine Worldwide (IW), a global NGO committed to transforming education through innovative technology. Imagine-TZ seeks to demonstrate that children — when provided with access to personalized, tablet-based learning — can acquire foundational literacy and numeracy skills with minimal adult supervision. By leveraging evidence-based digital learning solutions, IW partners with governments, schools, and communities to expand access to quality education for underserved children across the country.  Literacy and numeracy skills are the basis for a better life and the positive benefits to health, wealth, and social outcomes are multi-generational. However, 9 out of 10 children across Sub-Saharan Africa cannot read and understand a simple text by age 10. Imagine works with partners worldwide to confront this crisis, using data and research to continuously refine and scale its foundational learning solution.

Imagine- TZ has recently signed a Memorandum of Understanding (MoU) with the Ministry of Education, Science and Technology (MoEST), the President’s Office - Regional Administration and Local Government (PO-RALG), and the Ministry of Education and Vocational Training (MoEVT) in Zanzibar to implement a program known as MsingiTek. This program will be rolled out in five regions of mainland (Morogoro, Manyara, Shinyanga, Tabora, and Ruvuma) as well as across 11 districts of Zanzibar. The first phase of the program, launching in May 2025, will reach 533 public primary schools (500 in mainland Tanzania and 33 in Zanzibar) over the course of 15 months. If MsingTek  demonstrates improvements in literacy and numeracy outcomes, it will be scaled nationwide in close collaboration with the government. This initiative has the potential to transform the learning journey for millions of children across Tanzania.

About the Role

The Director of Government Partnerships will play an instrumental role in carrying out Imagine’s mission, to design, deliver and scale tablet-based learning solutions that enable children to become literate and numerate in Tanzania, and secondly institutionalizing the program within the government for long-term sustainability. The Director will join a highly committed and collaborative team that is working together to empower every child, everywhere to achieve their full potential. They will work directly with the Executive Director of Imagine Tanzania and Imagine’s Head of Government Partnerships, to manage Imagine’s path to the national adoption of our edtech program, in Tanzania. 

Mission and Objectives

Lead and manage all interactions with government entities to ensure alignment, compliance, and strategic collaboration for program implementation, policy influence, and institutionalization

Key Responsibilities

The responsibilities of this role include, but will not be limited to, the following:

Collaboration between Imagine Tanzania and MoEST, PoRALG and MoEVT:

• Develop government engagement plans, setting clear objectives, and activities;
• Setup regular meetings with different government stakeholders to discuss program progress and resolve any challenges with implementation;
• Support and facilitate functional teams or working groups between IM, MoEST, PoRALG and MoEVT and ensure effective joint planning and delivery of activities between the  IM, MoEST, PoRALG and MoEVt personnel to build government capacity;
• Oversee workstreams, assess resource requirements and plan adequately to support government engagement activities;
• Support the Executive Director engagement with MoEST, PoRALG and MoEVT officers at different levels to ensure capacity building and ownership of the program;
• Support program implementation governance arrangements and ensure they operate efficiently between the program and the government;
• Collaborate with the  MoEST, PoRALG and MoEVT to implement the program with a clear goal of devolving power and ownership to government actors over time.

Institutionalization of the Program:

• Uphold principles of system strengthening where Imagine plays a temporary role in program implementation with a clear goal of driving  MoEST, PoRALG and MoEVT full ownership of the program;
• Lead in-country government engagement strategies in liaison with Imagine Worldwide to ensure continued alignment with Government on key program related matters;
• Liaise with  MoEST, PoRALG and MoEVT  's policy and planning units to drive integration of program activities in the Ministry's primary operating systems for enhanced support;
• Contribute to designing metrics and criteria to measure, monitor and report on progress towards institutionalization goals;
• Explore critical partnerships within the government education delivery system and secure their alignment and support for the program.

Stakeholder Management:

• Collaborate closing with global Imagine Worldwide on government engagements and efforts to manage stakeholders;
• Develop and manage detailed stakeholder mapping of all relevant government stakeholders and categorise each stakeholders potential influence and impact on our programs and the institutionalization thereof;
• Contribute to and maintain systems (equivalent to a customer relationship management system) to manage stakeholder contact information and track engagements and required actions to enable proactive and considered engagements and mitigate against disruptions in relationships with key government stakeholders;
• Develop and implement engagement plans with prioritized stakeholders to solicit support and secure buy-in through meetings, school visits, special events, hosting workshops, making financial and non-financial contributions to government projects, supporting local edtech hubs etc.

Advocacy and Policy Alignment:

• Develop networks and relationships with key stakeholders in  MoEST, PoRALG and MoEVT and other relevant ministries whose decisions or influence has a bearing government’s buy-in to the program such as curriculum pedagogy and energy;
• Organise and coordinate itineraries of school tours for government stakeholders, donor visits and special guests;
• Build and maintain local political and industry relationships to support the program;
• Raise Imagine Worldwide local profile and stature with government bodies and other key education stakeholders through thought leadership and proactive engagement;
• Keep abreast of relevant policy developments in Tanzania and conduct research as required to guide country office program roll out activities;
• Lead advocacy for new policies or policy changes required to enable long-term sustainability of our programs; 
• Support local engagements with multilateral organizations such as GPE and World Bank; 
• Support dissemination of project outcomes and learnings with stakeholders.

Program Implementation:

• Lead collaboration with government stakeholders to achieve alignment on the program implementation, management and governance processes; 
• Support ISP’s presence at district levels to direct program monitoring in collaboration with  MoEST, PoRALG and MoEVT and the District Education Offices;
• Leverage government relationships to manage project risks with creative problem-solving and escalations as required.

Requirements

Minimum Qualifications

• Advanced degree in political science, education, or social science; 
• A minimum of ten (10) years of working experience in government affairs, preferably in a leadership role within international multicultural organisations (commercial or non-profit).

Ideal Candidate Profile

• Ability to take knowledge and link governments and policy influencers with the technical resources and messages needed.
• Significant experience in government relations, an extensive knowledge of federal politics, legislative process, and administrative actions on education, climate and/or energy.
• Able to identify viable administrative pathways for implementation priorities as well as major challenges, and develop effective, creative strategies to influence government stakeholders.
• Ability to listen, communicate, and develop trusting relationships with internal colleagues and external stakeholders to bring together multiple perspectives into a cohesive effort.
• A skilled internal and external relationship builder, with the ability to construct and maintain strong networks of policy influence within the industry and governing institutions.
• Experience in a global environment working with governments and government agencies; in the policymaking process with a strong record of leading and delivering effective results.
• Sincere commitment to work collaboratively with all constituent groups, including staff, board members, RSPO members, stakeholders and other supporters.
• High energy, maturity, and leadership with the ability to serve as a unifying force and to position communications discussions at both the strategic and tactical levels.

Additional Skills 

• Passion for Imagine’s mission and vision
• Demonstrated commitment to equity in educational access and outcomes
• Strong writing and communications skills
• Relationship builder with the flexibility and finesse to ‘manage by influence’
• Team-oriented, collaborative, flexible, adaptable, and comfortable working in an inclusive, low-ego, matrix-management environment
• Self-starter, able to work independently, and enjoys creating and implementing new initiatives.
• Collaborative team player; clear and proactive communicator
• High integrity, conscientious and willing to take responsibility

Qualities

•  Passion for Imagine’s mission and vision 
•  Demonstrated commitment to equity in educational access and outcomes
• Passion for project management
• Demonstrated ability to think independently and solve problems
• Collaborative team player; clear and proactive communicator
• Flexible, adaptable, and able to work in a fast-paced, changing environment

Compensation & Benefits

Salary is competitive and commensurate with experience.

Location

The Director of Government Partnerships must be based in Dar es Salem, Tanzania.

* * *

Imagine Worldwide is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

About Imagine Worldwide 

All children have immense potential, but hundreds of millions don’t have access to the learning they need. Imagine Worldwide’s mission is to empower millions of children across Sub-Saharan Africa with the literacy and numeracy skills they need to reach their full potential. We provide a tablet-based, personalized learning solution designed for the most challenging environments. Nine Randomized Control Trials (RCTs) across multiple countries and settings have shown dramatic learning gains, increased school attendance, and gender parity, all for less than $7 per child per year.

Imagine Worldwide partners with governments, organizations, and communities to provide child-directed, tablet-based learning that is accessible, effective, and affordable. We are a California-based (United States) nonprofit organization operating across seven Sub-Saharan African countries. 

In Malawi, under the BEFIT program, Imagine works with the Malawi Ministry of Education and partners onebillion and VSO, among others, to eventually serve 3.8 million children per year in Standards 1-4 across all 6,000 public primary schools in Malawi. The BEFIT program began rolling out in September 2023 and served 500 schools in Year 1 across 18 districts. Year 2 will serve an additional 460 schools across the remaining 16 education districts in Malawi.

About the Role

Reporting to the Executive Director, the Project Manager will play an instrumental role in coordinating and delivering key projects that enable Imagine's mission to test and scale tablet-based learning solutions. This role manages project implementation across multiple locations, ensures alignment with organizational priorities, and coordinates with government agencies, implementing partners, and internal teams to drive results.

Key Responsibilities

The Project Manager will work closely with Imagine Malawi’s Executive Director and the management team to provide project and operational support. The Project Managers responsibilities will include - but will not be limited to the  following: 

Strategic Project Management

• Support planning, implementation, and monitoring of project activities across assigned districts and partners, ensuring alignment with Imagine’s strategy and government priorities.
• Develop detailed project implementation plans with clear timelines, deliverables, budgets, and M&E indicators.
• Track progress against work plans, budgets, and performance targets, proactively identifying risks and bottlenecks and proposing mitigation actions.
• Coordinate with government education offices, implementing partners, and internal teams to ensure smooth execution of activities at both central and district levels.

Operational Support

• Lead in the development of tools, manuals and training resources needed to ensure successful project implementation. 
• Coordinate and supervise the implementation of all program activities to achieve their outputs
• Conduct relevant research to inform program implementation and disseminate relevant information to relevant stakeholders. 
• Convene, document and follow-up on the outcome of monthly project accountability meetings.

Executive Director Support

• Manage the flow of information for the Executive Director in a timely and accurate manner to support coordination and productivity across the country team.
• Coordinate with internal teams and external stakeholders on behalf of the Executive Director to ensure alignment on priorities and follow-through on key actions.
• Schedule and coordinate meetings for the Executive Director with country teams and partners; assist in the preparation and distribution of meeting agendas and materials.
  Support the Executive Director in coordinating priority initiatives, including tracking actions, timelines, and follow-ups across teams.
• Support the Executive Director in promoting the effective use of collaboration and productivity tools to enable asynchronous work and maximize team efficiency.
• Perform a variety of administrative, coordination, and document preparation tasks to support the Executive Director in managing country operations.

Donor Support

• Prepare comprehensive quarterly reports for management information and decisions. 
• Actively participate in donor review and reflection meetings, and highlight project successes, challenges, and mitigating measures to overcome challenges. 
• Track and monitor compliance with donor requirements and reporting deadlines
• Support board meeting preparation, including agenda development, materials preparation, and follow-up on action items

Requirements

Minimum Qualifications

The successful candidate will possess the following competencies, experiences, and qualities: 

• Bachelor's degree in Project Management, Business Administration, Development Studies, Public Policy, or related field. Project Management Certification  is an added advantage.
• Minimum of 6-8 years of progressive experience in project management, program coordination, operations, or strategy roles within education, international development, or nonprofit sectors
• Strong digital literacy and proficiency with project management tools and methodologies

Ideal Candidate Profile

• Proven track record of managing complex, multi-stakeholder projects from initiation through completion
• Experience working in Malawi or similar contexts, with deep understanding of the education sector and government systems
• A track record of managing large, multi-stakeholder initiatives across community, district, and national levels.
• Strong interpersonal and relationship building skills 
• Results-oriented with strong execution capabilities
• Strategic thinker with ability to translate vision into actionable plans
• Natural coordinator who thrives managing multiple priorities
• Excellent working knowledge of MS Office
• Ability to prioritize and display a high level of adaptability/flexibility while handling job responsibility

Qualities

•  Passion for Imagine’s mission and vision 
•  Demonstrated commitment to equity in educational access and outcomes
• Passion for project management
• Demonstrated ability to think independently and solve problems
• Collaborative team player; clear and proactive communicator
• Flexible, adaptable, and able to work in a fast-paced, changing environment

Location

The Project Manager must be based in Lilongwe, Malawi, with travel to field sites as required. The Project Manager will frequently collaborate and coordinate with the local team and Imagine Global. 

Compensation & Benefits

Salary is competitive and commensurate with experience.

* * *

Imagine Worldwide is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

About Imagine Worldwide

Imagine Worldwide Tanzania (Imagine-TZ) is a non-profit organization affiliated with Imagine Worldwide (IW), a global NGO committed to transforming education through innovative technology. Imagine-TZ seeks to demonstrate that children — when provided with access to personalized, tablet-based learning — can acquire foundational literacy and numeracy skills with minimal adult supervision. By leveraging evidence-based digital learning solutions, IW partners with governments, schools, and communities to expand access to quality education for underserved children across the country.  Literacy and numeracy skills are the basis for a better life and the positive benefits to health, wealth, and social outcomes are multi-generational. However, 9 out of 10 children across Sub-Saharan Africa cannot read and understand a simple text by age 10. Imagine works with partners worldwide to confront this crisis, using data and research to continuously refine and scale its foundational learning solution.

Imagine- TZ has recently signed a Memorandum of Understanding (MoU) with the Ministry of Education, Science and Technology (MoEST), the President’s Office - Regional Administration and Local Government (PO-RALG), and the Ministry of Education and Vocational Training (MoEVT) in Zanzibar to implement a program known as MsingiTek. This program will be rolled out in five regions of mainland (Morogoro, Manyara, Shinyanga, Tabora, and Ruvuma) as well as across 11 districts of Zanzibar. The first phase of the program, launched in May 2025, will reach 533 public primary schools (500 in mainland Tanzania and 33 in Zanzibar) over the course of 15 months. If MsingTek demonstrates improvements in literacy and numeracy outcomes, it will be scaled nationwide in close collaboration with the government. This initiative has the potential to transform the learning journey for millions of children across Tanzania.

About the Role

The Executive Associate will play a supporting role in carrying out Imagine’s mission, to design, test, and scale tablet-based learning solutions that enable children to become literate and numerate. The position offers an international, flexible, learning environment to enhance individual career development and growth. The Executive Associate will join a highly committed and collaborative team that is working together to empower every child, everywhere to achieve their full potential. They will work directly with the Executive Director of Imagine Tanzania, to support Imagine’s growth in our scale countries. 

Over the next six years, Imagine’s goal is to serve more than 10 million children in at least four countries, ultimately achieving three times the typical level of literacy and numeracy outcomes of national education systems in Africa (60% fluency by the age of 10, as opposed to 20%). This all while delivering the program at less than $7 per child per year.

Key Responsibilities

The Executive Associate will work closely with the Executive Director, focusing not only on providing administrative and operational support but also on driving key organizational initiatives in Tanzania. This role involves co-ordinating the country office and supporting operational excellence, conducting research for problem or root-cause analysis, preparing impactful presentations, and managing strategic projects to enhance the effectiveness and efficiency of Imagine Worldwide's mission delivery. The ideal candidate must be a strong operator with relationship-building skills. The Executive Associate’s responsibilities will include - but will not be limited to - the  following: 

Administrative Support

• Work directly with the Executive Director to support key aspects of their work;
• Act as the point of contact for the Executive Director in engagements with Imagine Worldwide, the Government and other external partners. This includes receiving calls and visitors, answering a variety of questions with tact and diplomacy, taking messages, and directing calls appropriately for resolution.
• Prepare impactful presentations for meetings, including gathering documents, drafting documents or presentations, and attending to the logistics of meetings;
• Consolidate notes from meetings and discussions, share action steps, and follow up to resolve issues. 
• Draft, review, and send communications on behalf of the Executive Director. Coordinate work with other staff as needed and play a key role in the coordination of organizational efforts both within and outside Imagine Tanzania;
• Collect and consolidate weekly updates across functions for sharing with Executive Director and the entire organization, and proactively identify and flag areas requiring support or improvement:
• Share weekly updates and monitor engagement and questions. 
• Assist with meeting scheduling and manage calendars in line with the Executive Director preferences:
• Conduct weekly detailed review of their calendar and make adjustments as required to facilitate travel and optimize productivity
• Ensure PTO days are loaded and visible on relevant team calendars to protect their breaks;

Country Board Support

• Lead in the preparation and review board packs for board meetings, including gathering documents, drafting documents or presentations and/or formatting documents to deliver highly professional output.
• Take minutes during board meetings, share action steps and follow up to resolve issues.

Organizational Management

• Consolidate requests and inputs to prepare weekly agenda for management  meetings with support from the Executive Director;
• Manage invitations and communications with management  team on meeting changes;
• Support the Executive to manage information flow across the organization and all digital channels, in a timely and accurate manner;
• Track and manage key strategic projects and initiatives, maintaining project plans, monitoring progress against milestones, identifying risks, and ensuring timely delivery of priorities.
• Drive rigorous follow-up structures to monitor performance vs targets; 
• Lead project management processes across priority initiatives, including project planning, scoping, prioritization, execution, and cross-functional coordination to ensure effective delivery.
• Track progress on strategic initiatives, ensuring clear visibility of priorities, timelines, and follow-ups for the Executive Director and leadership team.
• Prepare concise monthly country reports summarizing key metrics and updates from country teams;
• Adopt a data-driven approach to challenges, delving into analytics to identify key areas for improvement and driving initiative;
• Spearhead interdepartmental strategic initiatives, including the rollout of new systems and processes, or process optimizations;
• Keep the Executive Director advised of time-sensitive and priority issues, ensuring appropriate follow-up.

Travel and Logistics Support

• Co-ordination of all travel and logistics for the Executive Director;
• Manage all flight bookings directly or through a travel agent as required, as well as road trips, transfers, and accommodation;
• Complete pre-flight check-ins, flight, and all travel changes that may arise;
• Lead in planning, organization, and execution of in-person retreats and meetings, including, senior leadership retreats, and organization-wide team retreats.
• Assist with travel bookings and logistics for the senior leadership team, donors, and consultants as required.

Knowledge Management & Productivity Tools Support

• Contribute to maintaining the Imagine ‘Playbook' where we codify the ‘Imagine way’ for team members and partners to leverage;

• Support strategies to drive utilization and adoption of online collaboration and productivity tools for project management and stakeholder management, to enable as much asynchronous work as possible and maximize team productivity;
• Lead and coach team members on the use of online collaboration and productivity tools to enable as much asynchronous work as possible to maximise working hours

Requirements

Minimum Qualifications

• Bachelor’s Degree
• A minimum of 5 years’ experience in operations management, project management, or a similar field.
• Strong digital literacy skills using a variety of no-code, artificial intelligence tools, other productivity and collaboration tools.
• Additional work experience is welcome.  

Ideal Candidate Profile

Exceptional project management skills and proven experience that includes: 

• Strong communication skills and ability to write clear and concise reports and synthesise information into compelling presentations in English.
• Strong interpersonal and relationship-building skills.
• Ability to work effectively in multicultural environments and teams.
• Familiarity with productivity and collaboration tools for task and project management.
• Excellent working knowledge of G Suite, MS Office, Slack etc.
• Exceptional with the use of AI tools such as ChatGPT, GoPilot, Google AI etc.
• Strong aptitude for data analysis and data-driven decision-making
• Strong organizational skills and superior attention to detail
• Ability to work under pressure and meet deadlines
• Ability to prioritize and display a high level of adaptability/flexibility

Qualities

•  Passion for Imagine’s mission and vision 
•  Demonstrated commitment to equity in educational access and outcomes
• Passion for project management
• Demonstrated ability to think independently and solve problems
• Collaborative team player; clear and proactive communicator
• Flexible, adaptable, and able to work in a fast-paced, changing environment

Compensation & Benefits

Salary is competitive and commensurate with experience.

Location

The Executive Associate must be based in Dar es Salaam, Tanzania, and will travel frequently within the country.

* * *

Imagine Worldwide is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

About Imagine Worldwide

All children have immense potential, but hundreds of millions don’t have access to the learning they need. Imagine Worldwide believes that every child should be empowered with the basic right to literacy and numeracy. We provide an innovative education technology solution and implementation model to the global literacy/numeracy learning crisis using the onebillion application and various toolkits and systems to support implementation. Our model is massively scalable, evidence-based, and can deliver foundational learning to millions of the most marginalized children.

Imagine Worldwide partners with governments, organizations, and communities to provide child-directed, tablet-based learning that is accessible, effective, and affordable. We are incorporated in California (United States) as a nonprofit organization, but operate in Sub-Saharan Africa through locally-registered entities in Malawi, Sierra Leone and Tanzania. Learn more on our website.

About the Role

The Senior Director of Delivery is the second most senior leadership role in the organization, reporting directly to the Executive Director and serving as a key driver of Imagine Worldwide Malawi’s strategy and impact. This position plays a central role in advancing Imagine’s mission to design, deliver, and scale high-quality tablet-based learning solutions that enable children across Malawi to achieve foundational literacy and numeracy at national scale.

This role carries significant organizational value and influence. The Senior Director of Delivery is responsible for translating strategy into execution by ensuring that programs, technology, logistics, data systems, and partner engagement are aligned and operating effectively. The position provides executive-level oversight to ensure that implementation plans move beyond design into measurable, real-world impact in schools and communities.

Working across both global and in-country teams, the Senior Director of Delivery drives alignment, accountability, prioritization, and cross-functional problem-solving. The role ensures that learning programs launch successfully, operate reliably, and continuously improve through strong systems, data-driven decision-making, and collaborative leadership. As a senior organizational leader, the Senior Director of Delivery also contributes to shaping institutional culture, strengthening operational excellence, and guiding teams through periods of growth and scale.

The successful candidate will join a highly committed and collaborative leadership team dedicated to empowering every child, everywhere to reach their full potential. This position requires a strategic thinker with strong execution skills, the ability to lead across diverse teams and stakeholders, and a passion for delivering large-scale education transformation in Malawi.

Key Responsibilities

Strategic Delivery Leadership

• Provide leadership and accountability for coordinated delivery across Programs, MEAL, Logistics, and Technical Services, ensuring work is coordinated to achieve program outcomes and operational reliability
• Serve as the country's primary integrator for delivery execution, ensuring leadership receives one coherent view of delivery progress, constraints, and decision needs.
• Shape and translate the country scale plan into clear delivery outcomes (e.g., launch readiness, device uptime, training completion, data completeness, time-on-task enablement) and hold delivery leaders accountable.
• Ensure coordination with global functions as needed and alignment with Imagine’s key performance areas and indicators.
• Contribute to discussions, policy notes, etc., as needed, on national scale and government transition.

Delivery Planning 

• Develop and own a single integrated delivery plan that synchronizes all delivery workstreams (launch preparation and recurring operations), with clear milestones, dependencies, resourcing assumptions, and accountable owners.
• Establish and lead a delivery operating rhythm (planning, execution reviews, performance reviews, and retrospectives) that drives disciplined execution, early risk detection, and timely decision-making.
• Balance competing priorities across delivery functions and make unified prioritization calls grounded in mission outcomes, data, capacity constraints, and delivery risk.
• Define and monitor delivery KPIs; track performance trends via a delivery performance dashboard; and drive corrective actions through structured data reviews and cross-functional problem-solving.
• Own delivery risk management and escalation by maintaining a delivery risks and issues register, proactively identifying material risks, defining mitigation plans with clear owners and timelines, and ensuring risks are escalated early through agreed pathways.
• Lead incident response for material delivery disruptions (e.g., rollout delays, uptime failures, safety/security incidents impacting learning, partner underperformance) by coordinating rapid triage, containment, root-cause analysis, and prevention of recurrence.
• Ensure transparent progress and governance reporting, including decision logs, escalation pathways, and measurement systems that support delivery improvement through data quality assurance and actionable insights.

Operational Excellence

• Build and maintain standardized training systems, SOPs, and capacity-building programs that ensure consistent, high-quality delivery at scale. Oversee delivery-critical partner performance (e.g., ISPs and service providers), ensuring clear expectations, coordinated work, and timely issue resolution.
• Codify best practices and policies that reduce institutional knowledge gaps and increase delivery resilience.
• Partner with the ED as a senior leader, providing integrated delivery oversight and escalating only the highest-priority issues requiring ED intervention. Contribute to the country leadership team by role-modeling Imagine values, driving organizational health, and leading through ambiguity and change.

People Management

• Line manage the delivery function leads (Directors of Program, Director Technical Services, Logistics Manager, and MEAL Manager). 
• Lead and manage staff reporting to them, setting clear expectations, priorities, and performance standards.
• Develop leadership capacity through coaching, feedback, performance management, and succession planning to support scale and sustainability.

Requirements

The successful candidate will possess the following competencies, experiences, and qualities:

Education and Work Experience

Bachelor's degree or higher with a minimum of 10 years of progressive experience in operations leadership, program delivery, or a similar senior role, including at least 5 years managing teams. Management consulting experience is a plus. 

Role-Specific Skills Required

• Significant experience in managing successful program scaling.  
• Proven track record in managing scale operations in complex environments working with multiple partners 
• Excellent written and oral communication skills in English
• Strong ability to analyze and interpret data to inform decisions, coupled with proven project management skills to plan, execute, and deliver projects effectively.
• Strong interpersonal and relationship-building skills and ability to proactively manage and resolve conflicts
• Excellent understanding of budgets, financial processesR, reporting requirements, and compliance regulations within donor-funded grants and contracts
• Ability to work effectively in multicultural environments and teams 
• Strong organizational skills, superior attention to detail, ability to work under pressure and meet deadlines
• Compensation & Benefits

Location

The Senior Director of Delivery must be based in Malawi

Applications are reviewed on a rolling basis

* * *

Imagine Worldwide is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

About Imagine Worldwide

All children have immense potential, but hundreds of millions don’t have access to the learning they need. Imagine Worldwide believes that every child should be empowered with the basic right to literacy and numeracy. We provide an innovative education technology solution and implementation model to the global literacy/numeracy learning crisis using the onebillion application and various toolkits and systems to support implementation. Our model is massively scalable, evidence-based, and can deliver foundational learning to millions of the most marginalized children.

Imagine Worldwide partners with governments, organizations, and communities to provide child-directed, tablet-based learning that is accessible, effective, and affordable. We are incorporated in California (United States) as a nonprofit organization, but operate in Sub-Saharan Africa through locally-registered entities in Malawi, Sierra Leone and Tanzania. Learn more on our website.

About the Role

The Senior Director of Delivery is the second most senior leadership role in the organization, reporting directly to the Executive Director and serving as a key driver of Imagine Worldwide Sierra Leone’s strategy and impact. This position plays a central role in advancing Imagine’s mission to design, deliver, and scale high-quality tablet-based learning solutions that enable children across Sierra Leone to achieve foundational literacy and numeracy at national scale.

This role carries significant organizational value and influence. The Senior Director of Delivery is responsible for translating strategy into execution by ensuring that programs, technology, logistics, data systems, and partner engagement are aligned and operating effectively. The position provides executive-level oversight to ensure that implementation plans move beyond design into measurable, real-world impact in schools and communities.

Working across both global and in-country teams, the Senior Director of Delivery drives alignment, accountability, prioritization, and cross-functional problem-solving. The role ensures that learning programs launch successfully, operate reliably, and continuously improve through strong systems, data-driven decision-making, and collaborative leadership. As a senior organizational leader, the Senior Director of Delivery also contributes to shaping institutional culture, strengthening operational excellence, and guiding teams through periods of growth and scale.

The successful candidate will join a highly committed and collaborative leadership team dedicated to empowering every child, everywhere to reach their full potential. This position requires a strategic thinker with strong execution skills, the ability to lead across diverse teams and stakeholders, and a passion for delivering large-scale education transformation in Sierra Leone.

Key Responsibilities

Strategic Delivery Leadership

• Provide leadership and accountability for coordinated delivery across Programs, MEAL, Logistics, and Technical Services, ensuring work is coordinated to achieve program outcomes and operational reliability
• Serve as the country's primary integrator for delivery execution, ensuring leadership receives one coherent view of delivery progress, constraints, and decision needs.
• Shape and translate the country scale plan into clear delivery outcomes (e.g., launch readiness, device uptime, training completion, data completeness, time-on-task enablement) and hold delivery leaders accountable.
• Ensure coordination with global functions as needed and alignment with Imagine’s key performance areas and indicators.
• Contribute to discussions, policy notes, etc., as needed, on national scale and government transition.
• Represent Imagine Worldwide Sierra Leone across any external delivery platforms and/or as designated by the Executive Director.

Delivery Planning 

• Develop and own a single integrated delivery plan that synchronizes all delivery workstreams (launch preparation and recurring operations), with clear milestones, dependencies, resourcing assumptions, and accountable owners.
• Establish and lead a delivery operating rhythm (planning, execution reviews, performance reviews, and retrospectives) that drives disciplined execution, early risk detection, and timely decision-making.
• Balance competing priorities across delivery functions and make unified prioritization calls grounded in mission outcomes, data, capacity constraints, and delivery risk.
• Define and monitor delivery KPIs; track performance trends via a delivery performance dashboard; and drive corrective actions through structured data reviews and cross-functional problem-solving.
• Own delivery risk management and escalation by maintaining a delivery risks and issues register, proactively identifying material risks, defining mitigation plans with clear owners and timelines, and ensuring risks are escalated early through agreed pathways.
• Lead incident response for material delivery disruptions (e.g., rollout delays, uptime failures, safety/security incidents impacting learning, partner underperformance) by coordinating rapid triage, containment, root-cause analysis, and prevention of recurrence.
• Ensure transparent progress and governance reporting, including decision logs, escalation pathways, and measurement systems that support delivery improvement through data quality assurance and actionable insights.

Operational Excellence

• Build and maintain standardized training systems, SOPs, and capacity-building programs that ensure consistent, high-quality delivery at scale. Oversee delivery-critical partner performance (e.g., ISPs and service providers), ensuring clear expectations, coordinated work, and timely issue resolution.
• Codify best practices and policies that reduce institutional knowledge gaps and increase delivery resilience.
• Partner with the ED as a senior leader, providing integrated delivery oversight and escalating only the highest-priority issues requiring ED intervention. Contribute to the country leadership team by role-modeling Imagine values, driving organizational health, and leading through ambiguity and change.

People Management

• Line manage the delivery function leads (Directors of Program, Director Technical Services, Logistics Manager, and MEAL Manager). 
• Lead and manage staff reporting to them, setting clear expectations, priorities, and performance standards.
• Develop leadership capacity through coaching, feedback, performance management, and succession planning to support scale and sustainability.

Requirements

The successful candidate will possess the following competencies, experiences, and qualities:

Education and Work Experience

Bachelor's degree or higher with a minimum of 10 years of progressive experience in operations leadership, program delivery, or a similar senior role, including at least 5 years managing teams. Management consulting experience is a plus. 

Role-Specific Skills Required

• Significant experience in managing successful program scaling.  
• Proven track record in managing scale operations in complex environments working with multiple partners 
• Excellent written and oral communication skills in English
• Strong ability to analyze and interpret data to inform decisions, coupled with proven project management skills to plan, execute, and deliver projects effectively.
• Strong interpersonal and relationship-building skills and ability to proactively manage and resolve conflicts
• Excellent understanding of budgets, financial processesR, reporting requirements, and compliance regulations within donor-funded grants and contracts
• Ability to work effectively in multicultural environments and teams 
• Strong organizational skills, superior attention to detail, ability to work under pressure and meet deadlines
• Compensation & Benefits

Location

This position is open to candidates based anywhere on the African continent who are willing to relocate. Employment will be on in-country terms (salary scale and benefits aligned with the host country). Imagine Worldwide will support work permit sponsorship and provide relocation assistance where required.

Applications are reviewed on a rolling basis

* * *

Imagine Worldwide is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.