Job Title:  Senior Product Marketing Manager
Employment Status: Full-time
Office Hours: Monday - Friday; hybrid schedule
Location: Boston, Massachusetts
Compensation: $145,000 - $175,000 + variable + equity options
*compensation may be negotiated based on experience level

The role

As a Senior Product Marketing Manager, you'll define and scale how the world understands Ketryx and ensure our story translates into sales wins and customer advocacy. You'll be a master communicator and writer who transforms complex technology into clear, compelling narratives. You'll be the strategic partner our sales team relies on to win deals and the voice that turns our customers into champions.

You'll be joining a company tackling one of the hardest challenges in technology: helping life sciences teams safely and compliantly build regulated products fast. Our platform sits at the intersection of AI, developer tooling, and regulatory infrastructure, serving customers whose products impact hundreds of millions of patients each year. That responsibility and complexity demand excellence, and your job is to demonstrate that Ketryx is the only platform that delivers.

This is a high-visibility, high-impact role where success means transforming complexity into clarity, enablement into revenue, and customers into advocates. You'll work directly with the CMO, Product leadership, Sales leadership, and Customer Success to ensure our narrative is clear, our sales team is equipped to win, and our customers become our best marketers.

About you

You're an exceptional communicator and writer first and foremost. You communicate with precision, clarity, and impact across every format and make complex ideas simple, memorable, and actionable. You think strategically and build frameworks that scale. You're analytical and structured, comfortable leading without authority and influencing senior stakeholders. Your assets are the ones sales teams actually use and customers actually read.

You're a sales enablement expert who knows how to equip teams to win. You've built training programs, battlecards, and playbooks that measurably improved sales performance. You're also skilled at customer marketing and love creating compelling customer stories, building reference programs, and activating advocates.

If you want to shape how the world understands a category-defining product, equip a sales team to win, and turn customers into champions through exceptional communication, we'd love to meet you.

Responsibilities

• Shape how Ketryx shows up in the market. Own messaging and positioning that transforms complex technology into clear, compelling narratives that differentiate and resonate.
• Build the sales enablement engine. Create battlecards, training programs, and playbooks that equip our sales team with the confidence and tools to win consistently.
• Drive customer marketing and advocacy. Develop compelling case studies, build reference programs, and activate customers as champions who amplify our story.
• Bring new products and features to life. Partner with Product, Sales, and Demand Gen to execute launches that create buzz, generate pipeline, and drive adoption.
• Keep us sharp on the market. Research customers, competitors, and industry trends to uncover insights that shape our messaging, product strategy, and positioning.
• Measure what matters. Track and report the impact of enablement, launches, and customer programs, connecting your work directly to revenue growth and market momentum.

Required Skills

• Exceptional writing and communication skills - ability to produce clear, compelling, and technically accurate content across formats (decks, web pages, case studies, training materials, battlecards, blogs).
• 7+ years of product marketing experience - ideally 5+ years in B2B SaaS, with demonstrated progression to senior or lead-level ownership.
• Sales enablement expertise - built and delivered enablement materials with clear, measurable impact on sales performance.
• Strong technical storytelling ability - translates complex, technical, or regulated concepts into simple, differentiated market narratives.
• Process-builder mindset - experience creating scalable product marketing frameworks, templates, and operating rhythms from scratch.
• Data-informed decision making - uses customer, market, and performance insights to refine messaging and go-to-market strategy.
• Execution ownership in high-velocity environments - consistent track record of driving projects end-to-end in startup or fast-growing companies.

Preferred Skills

• Strongly Preferred: STEM background or proven knowledge or experience in one of the following:
• Life Science SaaS
• Software/Product Lifecycle Management
• Software testing / Verification and Validation
• Artificial intelligence (AI/ML)
• Cybersecurity
• Medical device or software as a medical device (SaMD)
• Experience with sales enablement platforms (Highspot, Seismic, Gong, Chorus).
• Experience building customer advisory boards or reference programs at scale.
• Public speaking or webinar moderation experience.
• Experience working in an early stage, product-based start up.

Keywords: Technical product marketing, product marketing manager, healthcare technology, medical devices, AI/ML, FDA regulations, software validation, B2B SaaS marketing, solutions engineering, life sciences, medical device software, regulatory compliance, go-to-market strategy, healthcare software, biomedical engineering

Job Title: Director, Renewals & Customer Success Operations 

Locations: Houston, TX / Remote 

Reports to: Sr. Director, Revenue Operations 

 A quick snapshot… 

The Director of Renewals and Customer Success Operations is responsible for leading and guiding key operational activities across the Renewals and Customer Success teams, including annual planning, forecasting, business process optimization, and executive reporting and analytics. You will be the trusted adviser to the VP of Customer Success, guiding and supporting them every step of the way.  You will lead a high performing team of operational leads who are experts in our business processes and systems and who are devoted to supporting the revenue process to drive business success.  

Why it’s a big deal…   

Securing renewals is a key to Conga’s success; it is one of our top four corporate focus areas. Outstanding operational support for Renewals and Customer Success is key to the success of theRenewals business. This is a big job – you will be at the center of it all!  You will lead the annual planning cycle, support weekly forecasts, drive cross functional initiatives, implement operational processes and find ways to change the game. Not only will you lead, you will also do; we are a “get your hands dirty, everyone sweeps the floor” team. This role is also responsible for delivering high quality business intelligence to all stakeholders, including the executive team, FP&A and Renewals and CS Leadership.  You will contribute directly to our company’s growth and reputation as the customer-focused revenue company. 

Are you the person we’re looking for?   

Analytical thinker and creative problem solver. You can see issues holistically and follow the flow of the stack to get to the root of the matter -- a key skill in this role.  You pay attention to the details and do not miss a trick.  

Strong communication and interpersonal skills. You’re not just comfortable engaging in collaborative discussions, but initiating them, too. You are skilled at reading and adapting to different communication styles. When you speak you are clear and concise. Your strong listening skills foster connections. You are the trusted adviser to many.  You are also a premier writer and confident in preparing and presenting to all levels. 

Resourceful & Collaborative. At Conga, we achieve together-- when you have questions, you find answers; when you’re faced with challenges, you find solutions. You turn to a variety of resources, including your colleagues, professional network, Internet, articles, books -- whatever helps you get the job done. Then you apply that knowledge across the business where it makes sense.   

Flexible and Adaptable. You thrive when challenged; you like to do many different things.  You can quickly change course if needed.  Learning new things is something you like to do.  

Initiative. You don’t wait around for things to happen.  You’re not only proactive about completing your own work, but when you sense the need to introduce a project that will benefit the team or the organization -- even if it’s outside your scope of work -- you put a proposal together, talk to the team about it, and own it. You are innovative. And that also goes back to having an entrepreneurial spirt 

Here’s what will give you an edge… 

Prior Renewals Management or Customer Success Management Role -  6+ years leading renewals operations, customer operations or leading a renewals team and/or customer success team; You will be supporting both customer success and renewals; your business knowledge  or operational knowledge will be super helpful in understanding the needs of the business. You also know the ins and outs of operations. 

Prior Leadership Experience -   6+ years leading a team.  You can build and lead a high-performing team.  

Prior Enterprise Software Company Experience -   6+ years in working for enterprise software companies. You know the challenges that software companies face, and you are ready and able to jump in.You understand the B2B business model; you are business savvy. 

Degree in Economics, Finance or Math and MBA highly desired. You like numbers and you like people! 

Do you want to change how the world creates?

At Formlabs, we’re building the tools that make it possible for anyone to bring their ideas to life, from cutting-edge products to life-saving medical devices. Our 3D printing technology powers innovation at more than 50,000 industry leaders worldwide, including Apple, Google, Tesla, New Balance, and NASA. Together, we’re helping everyone design, prototype, and manufacture faster than ever before.

We’re a team of hands-on builders, engineers, and innovators reinventing how the world makes physical things. If you’re ready to shape the future of fabrication, come build it with us.

As our Technical Content Marketing Manager, your mission is to drive our content strategy and produce industry-leading technical assets—from high-impact case studies to deep-dive white papers—that appeal to our diverse audience of engineers, designers, and innovators. You will be the primary engine for Formlabs’ technical storytelling. You aren’t just a writer; you are a content "quarterback" who can translate complex hardware innovations into compelling narratives that drive lead generation and brand authority.

If you’re passionate about technology, have a flair for the written word, a knack for the perfect tone, and a drive to tell stories, this is the perfect challenge for you!

The Job:

• Identify and interview customers and collaborate with them to publish both written and video case studies
• Produce high-quality technical guides and white papers derived from in-depth research and hands-on experimentation with various applications
• Create content for sales enablement and sell sheets that support and product launches
• Partner with Engineering, Product, Sales, and Web teams to ensure content is technically accurate and conversion-focused
• Define and execute content marketing campaigns and strategies across verticals, funnel stages, and markets
• Deeply understand our buyer personas and target industry segments to create a content plan aligned with buyers’ needs and our internal funnels
• Manage content creation and distribution across our digital channels (web, social, email, etc.)
• Maintain consistent style and tone throughout Formlabs content, editing the work of other content creators to bring it to its best

You:

• 2+ years of experience as an application engineer, sales engineer, product marketer, product manager, content marketer or marketing manager at a hardware company
• Prolific writing skills and attention to detail
• Quick to develop an understanding of technical topics, with an ability to translate them into effective content for technical and business audiences
• Proven ability to work independently and cross-functionally
• Analytical, proactive, and goal-driven mindset 
• Structured and strong project management skills

Bonus Skills:

• Experience with a modern online marketing tech stack like AI assistants, Google Analytics, Salesforce, SEO tools (Ahrefs), CRM, spreadsheets, CMS editing
• Experience with photo and video production
• Working knowledge of SEO tactics
• Familiarity with CAD modeling and 3D printing

Our Perks:

• Robust equity program to build future wealth through RSUs
• Comprehensive healthcare coverage (Medical, Dental, Vision)
• 401K matching and access to financial advisors
• Generous paid Parental Leave (up to 16 weeks)
• Tenure-based paid Sabbatical Leave (up to 6 weeks)
• Flexible Out of Office Plan – Take time when you need it
• Ample on-site parking & pre-tax commuter benefits
• Healthy on-site lunches, snacks, beverages, & treats
• Regular sponsored professional development opportunities
• Many opt-in culture events across our diverse community
• And of course… unlimited 3D prints

We are an equal opportunity employer and value diversity at our company.  We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About the Role >>> Lead Senior Medical Writer 

As the Lead Senior Medical Writer, reporting to the Director of Medical Writing, you will lead the development, and delivery of high-quality scientific and regulatory documents supporting Olema’s oncology portfolio. This role requires strong cross-functional leadership, partnering closely with Clinical Science, Clinical Development, Regulatory Affairs, Biometrics, and other stakeholders to translate complex clinical and preclinical data into clear, accurate, and compelling content for regulatory submissions, medical communications, and scientific publications. In addition, you will drive consistency, quality, and timelines across deliverables, contributing to the overall medical writing strategy and supporting key regulatory and clinical milestones. 

This role is based out of our Boston, MA or San Francisco, CA office and will require 10-15% travel. 

Your work will primarily encompass: 

• Preparing and editing a wide range of scientific and medical writing deliverables, including but not limited to protocols, protocol amendments, clinical study protocols, investigator brochures, regulatory submission documents (e.g. IBs, DSURs, sections of IND/IMPD/MAAs), PowerPoint presentations related to the Medical Writing function
• Collaborating with internal stakeholders (clinical scientists, regulatory strategy, medical monitors, biometrics, medical affairs) to understand data, interpret results, and ensure accurate message conveyance
• Ensuring documents adhere to internal style guidelines, regulatory requirements (e.g., ICH, GPP), and appropriate therapeutic-area standards (e.g., oncology, breast cancer)
• Maintaining version control, track author/reviewer feedback, and delivering documents according to project timelines
• Providing  writing and/or QC editing support for associated submission documents (as applicable) to help elevate overall team deliverables
• Remaining current on therapeutic area (breast cancer / endocrine-driven tumors) trends, journal publications, and regulatory guidance relevant to oncology and women’s cancers

Ideal Candidate Profile >>>  

A love of challenging, important work. We are a pragmatic team, driven to imagine and develop meaningful therapies for improving lives. All employees within our company play a unique and crucial role in our success, both in accomplishing our mission and building a positive company culture. As such, we are looking for someone with the right combination of knowledge, experience, and attributes for this role. 

Knowledge: 

• Bachelor’s degree in life sciences, pharmacy, or related field; advanced degree (MS/PharmD/PhD) preferred
• Demonstrated and excellent scientific writing and editing skills — the ability to translate complex scientific data into clear, concise, accurate documents for varied audiences (regulatory agencies, KOLs, internal stakeholders)
• Familiarity with regulatory writing standards (e.g., ICH E3/E6, GPP)
• Oncology preferred 
• Veeva RIM experience is a plus 

Experience: 

• Minimum of 7+ years of medical or regulatory writing experience, oncology (especially breast cancer) preferred, or a closely related therapeutic area
• Strong project management skills: able to manage multiple deliverables, meet deadlines, handle feedback iterations, and coordinate with cross-functional teams
• Ability to work independently with minimal supervision, while also being a collaborative team player
• Detail-oriented, organized, with strong verbal communication skills
• Proficiency with standard technical and document-management tools (e.g., Microsoft Word, PowerPoint, Microsoft Excel, Smartsheet, Starting Point Templates, Veeva RIM)
• Prior experience in clinical-trial documentation for oncology (eg, IBs, protocols, DSUR and CSRs) preferred
• Experience working in hybrid/remote environments

Attributes: 

• Teamwork and collaboration; balances team and individual responsibilities; gives and welcomes feedback; puts success of team above own interests; supports everyone's efforts to succeed; shares expertise with others
• Self-motivated and enthusiastic; fast learner who can identify project challenges and expeditiously change course as required in a fast-paced organization
• Strong communicator who can tailor messaging to diverse audiences
• Highly organized with strong attention to detail and follow-through
• Ability in building strong cross functional working relationships 

The base pay range for this position is expected to be $160,000-$175,000 annually, however the base pay offered may vary depending on location, market, job related knowledge, skills and capabilities, and experience. The total compensation package for this position also includes equity, bonus, and benefits.

#LI-MT1

What we can offer:

A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.

Regional Sales Manager – Air Solutions (Northeast Region)

We are seeking a Regional Sales Manager to join our dynamic Air Solutions team, responsible for driving growth across the greater Northeastern United States. In this role, you will serve as the applied channel lead for the region, focused on expanding LG’s Commercial Air Conditioning business throughout Maine, Vermont, New Hampshire, Massachusetts, Rhode Island, Connecticut, New York, New Jersey, and Pennsylvania.

As a key leader within the organization, you will develop strategy, lead talent, and build strong external partnerships to accelerate market penetration and revenue growth.

Key Responsibilities

• Build and maintain strong relationships with internal teams, channel partners, engineering firms, contractors, and owners to identify market needs, trends, and growth opportunities.
• Lead and develop a team of regional sales engineers to drive performance across the applied representative channel and achieve regional sales and margin objectives.
• Serve as the primary point of contact for third-party channel partners, strengthening long-term strategic relationships.
• Develop and execute regional commercial account strategies and action plans to meet business plan objectives for the process cooling segment.
• Qualify channel opportunities and manage the sales pipeline providing accurate monthly forecasts for awards and revenue.
• Communicate regularly with Air Solutions leadership regarding pipeline status, market dynamics, and business performance.
• Ensure high levels of customer support by coordinating efforts across the sales team, customer call center, and field support teams.
• Provide voice-of-customer and market insights to optimize LG’s regional offerings and overall value proposition.
• Act as the internal subject matter expert and customer advocate, influencing product development and process roadmap decisions.
• Collaborate with marketing and engineering teams to create compelling sales presentations and proposals that clearly articulate LG’s value proposition and differentiation.
• Represent LG at industry events, strengthening brand visibility while deepening existing relationships and cultivating new ones.

Job Requirements

• Bachelor’s degree required; MBA preferred.
• Minimum of 10 years of progressive experience in sales, sales leadership, applied representative management, and/or large account management, with a proven record of driving growth and managing complex commercial projects.
• Strong technical expertise within the Commercial Air Conditioning industry; VRF experience preferred.
• Experience with process cooling systems including scroll chiller products preferred.
• Demonstrated ability to build and sustain strong professional relationships.
• Exceptional written and verbal communication skills.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint), Adobe Writer, Visio, and standard Windows applications.
• Strong business acumen with the ability to think strategically across sales, marketing, operations, finance, and account P&L management.

#LI-GJ1