Position Overview: Bridge Building S.A. (BBSA) is building a Luxembourg-regulated EMI and CASP. We are seeking a Treasury Manager to build and operate BBSA’s capital, liquidity, and treasury management framework, including liquidity forecasting, banking operations, counterparty risk oversight, and governance reporting. The role partners closely with Finance, Safeguarding, Risk, and Compliance to ensure strong controls, resilience, and inspection-ready documentation.

Key Responsibilities:

1. Liquidity and Cash Management:
• Own liquidity forecasting and cash planning; define liquidity buffers and escalation triggers.
• Oversee day-to-day treasury operations, bank account structures, cash movements, and payment flows.
2. Capital / Own Funds Governance:
• Support own funds monitoring and capital planning aligned with the applicable prudential framework for BBSA.
• Prepare capital and liquidity reporting packs for senior management and the Board.
3. Banking Relationships and Counterparty Risk:
• Manage key banking relationships, service levels, and operational performance; support selection and onboarding of new banking partners.
• Monitor counterparty risk and contribute to contingency planning and operational resilience arrangements.
4. Safeguarding Oversight and Coordination:
• Partner with Safeguarding and Finance to ensure customer funds safeguarding structures are robust and aligned with operational and control requirements.
• Support oversight of permitted investment approaches (where applicable) and related reporting and controls.
5. Reporting, Controls, and Continuous Improvement:
• Implement and operate treasury controls, reconciliations, and evidence packs; support audits and supervisory requests.
• Drive continuous improvement and automation of forecasting and treasury reporting workflows.

Key Requirements:

Education:

• Bachelor’s or Master’s degree in Finance, Treasury, Economics, or a related field.

Experience:

• 5+ years in treasury, liquidity, capital, or cash management roles within regulated financial services (payments/EMI, fintech, bank, or capital markets).
• Experience building treasury controls and governance, including Board-ready reporting.

Skills:

• Strong analytical capability (forecasting, scenario analysis, stress considerations) and strong controls mindset.
• Excellent stakeholder management, with the ability to operate effectively in a fast-paced, scaling environment.

Languages:

• Fluent English required

Position Overview: 

We are seeking a detail-oriented and experienced Compliance Analyst (2nd Line of Defence) to join our team at Bridge Building S.A. (BBSA), the EU entity for Bridge. BBSA is preparing for authorisation as an Electronic Money Institution (EMI) and a Crypto-Asset Service Provider (CASP) in Luxembourg. The successful candidate will support the MLRO and the Compliance function by providing second-line oversight, executing compliance monitoring and investigations, supporting police/law-enforcement requests, and maintaining AML/CTF policies and governance in line with Luxembourg AML/CTF laws and CSSF expectations.

Key Responsibilities:

1. AML/CTF Compliance Monitoring (2LoD):
   • Support, maintain, and execute an independent, risk-based AML/CTF compliance monitoring and testing programme across BBSA’s EMI and CASP perimeter.
   • Perform thematic and control effectiveness reviews covering CDD/EDD, transaction monitoring, sanctions/PEP screening, recordkeeping, and governance arrangements.
   • Independently assess the adequacy and effectiveness of first-line controls and document conclusions with clear ratings and recommendations.
   • Issue formal findings, agree remediation actions with the First Line of Defence (1LoD), and independently validate remediation closure through follow-up testing.
   • Escalate material weaknesses or control deficiencies to senior management and governance committees where required.
2. Investigations and Escalations:
   • Provide second-line review and challenge of higher-risk cases escalated by the first line (high-risk customers, complex typologies, sanctions/PEP matches, internal escalation); support MLRO decisioning and documentation.
   • Conduct or support independent investigations triggered by red flags, audit/regulatory findings, or intelligence from partners; ensure a consistent audit trail in case management tools.
3. Law Enforcement / Police Requests:
   • Oversee and coordinate responses to police, law enforcement, and competent authority requests in collaboration with the MLRO and Legal.
   • Provide compliance oversight to ensure responses are timely, complete, proportionate, and aligned with regulatory obligations.
   • Maintain governance-level logs, metrics, and reporting relating to external authority requests.
   • Assess whether information requests or intelligence received may indicate systemic control weaknesses or trigger enhanced monitoring requirements.
4. Policy, Procedures and Program Maintenance:
   • Draft, maintain, and periodically review AML/CTF policies, procedures, and standards for the EMI and CASP perimeter (risk rating, CDD/EDD, transaction monitoring governance, sanctions/PEP, record retention etc.).
   • Contribute to the AML/CTF Business Risk Assessment and annual compliance plan; support governance committees and management reporting.
5. Advisory and Training:
   • Provide AML/CTF advisory support to Operations, Onboarding, Product, and Engineering teams (new products/process changes, control design, risk mitigations).
   • Support the development and delivery of AML/CTF training and communications, including targeted guidance for high-risk scenarios.
6. Regulatory Readiness and Reporting:
   • Support responses to CSSF requests, audits, and inspections; prepare monitoring reports, management information (MI/KRIs), and remediation tracking.
   • Stay up to date on changes to AML/CTF laws, CSSF guidance, and financial crime typologies relevant to payments and crypto-asset services.

Key Requirements:

• Education: Bachelor’s degree in Law, Compliance, Finance, Business Administration, or a related field.
• Experience:
  • At least 4 years of experience in AML/CTF Compliance (second line of defence/compliance monitoring), preferably within an EMI/PI, CASP/VASP, bank, or regulated fintech environment.
  • Demonstrated experience drafting AML/CTF policies and procedures, executing compliance monitoring/testing, supporting MLRO investigations and STR/SAR processes, and handling police/law-enforcement information requests.
• Skills:
  • Strong understanding of AML/CTF governance, the three lines of defence model, and second-line compliance monitoring methodologies.
  • Excellent analytical and investigative skills, with the ability to produce clear written assessments and regulatory-ready documentation.
  • Ability to take full ownership of projects from conception to completion within agreed timelines.
  • Proficiency with AML tooling (case management, screening, transaction monitoring); familiarity with blockchain analytics tools is an advantage.
  • Strong communication skills, both written and verbal, in English; French is an asset; knowledge of German and/or Luxembourgish is an advantage.
• Certifications: Relevant certifications such as CAMS (Certified Anti-Money Laundering Specialist) or ICA (International Compliance Association) qualifications are considered an advantage.

Position Overview: Bridge Building S.A. (BBSA) is building a Luxembourg-regulated EMI and CASP. We are seeking a Customer Funds Reconciliation and Safeguarding Specialist to operate BBSA’s safeguarding controls for customer funds (in fiat and in digital assets) within an EMI and CASP environments, ensuring daily reconciliations, exception management, and audit-ready documentation. The role is critical to maintaining strong operational discipline, accurate safeguarding calculations, and reliable reporting to management and auditors.

Key Responsibilities:

1. Daily Safeguarding Calculations and Reconciliations:
• Perform daily safeguarding calculations and reconciliations between customer liabilities and safeguarding accounts (wallets) /permitted safeguarding instruments.
• Ensure reconciliations are complete, accurate, and performed within defined timelines, with appropriate sign-offs.
2. Exception Management and Root Cause Analysis:
• Identify breaks and anomalies, investigate root causes, coordinate fixes with Operations, Engineering, Finance, and banking partners, and document outcomes.
• Maintain a structured log of exceptions, root causes, and remediation actions.
3. Documentation and Audit Readiness:
• Maintain safeguarding policies, procedures, runbooks, and evidence packs; ensure processes are inspection-ready at all times.
• Support internal and external audits and respond to information requests related to safeguarding and reconciliations.
4. Partner Interfaces and Operational Controls:
• Work with banking partners and custodians (as applicable) to ensure statement availability, cut-off alignment, and operational robustness.
• Support contingency procedures for operational disruptions affecting safeguarding processes.
5. Continuous Improvement:
• Drive automation and improvement initiatives to reduce manual effort and operational risk in reconciliation workflows.
• Develop operational KPIs and dashboards to monitor safeguarding performance and exceptions.

Key Requirements:

Education:

• Bachelor’s degree in Finance, Accounting, Business, or a related field.

Experience:

• 5+ years in payments operations, reconciliations, safeguarding, finance controls, or similar roles; EMI/PI and crypto experience is strongly preferred.
• Experience operating daily controls with tight deadlines and strong evidence discipline.

Skills:

• Strong analytical skills and attention to detail; excellent Excel and data handling capabilities.
• Strong documentation and operational discipline; ability to manage incidents and escalate appropriately.
• Strong communication and coordination skills across different functions (engineer, accounting, Treasury and compliance) and seniority

Languages:

• Fluent English required

Position Overview: Bridge Building S.A. (BBSA) is building a Luxembourg regulated EMI and CASP. We are seeking a Data and Regulatory Reporting professional to build and operate BBSA’s regulatory reporting production line, including robust data sourcing, reconciliation, data quality controls, and submission governance. The role partners closely with our Data Officer based in San Francisco and the regulatory reporting team based in Ireland.  The tight collaboration will ensure timely, accurate, and auditable reporting to the CSSF and efficient responses to supervisory requests.

Key Responsibilities:

1. Regulatory Reporting Production and Controls:
• Own end-to-end production of periodic regulatory and prudential reporting for BBSA (CSSF periodic reports, BCL reports, CRS, CARF and CESOP).
• Implement and operate first-line controls to ensure data completeness, data accuracy, and data timeliness, including reconciliations to the general ledger, sub-ledgers and BBSA’s platform.
2. Data Governance and Data Quality:
• Define reporting data models, lineage, and data dictionaries; maintain consistent definitions for key regulatory metrics.
• Implement data quality rules, exception management, and remediation workflows in collaboration with data owners.
3. Submission Governance and Regulator Readiness:
• Maintain submission procedures, access controls, and audit trails for regulatory transmissions and supervisory requests.
• Support responses to CSSF questions, reporting-related inspections, and remediation plans where issues are identified.
4. Automation and Scalability:
• Drive automation of reporting workflows (e.g. SQL/ETL/BI) to reduce manual effort and operational risk.
• Maintain clear documentation, runbooks, and operational KPIs for reporting processes.

Key Requirements:

Education:

• Bachelor’s or Master’s degree in Finance, Data/Analytics, Statistics, Engineering, or a related field.

Experience:

• 3-5 years in regulatory reporting and/or regulatory data management within regulated financial services (payments/EMI/PI, fintech, bank, or advisory).
• Proven experience implementing reconciliations, data controls, and reporting governance with strong audit discipline.

Skills:

• Strong SQL and data transformation skills; ability to translate regulatory requirements into data specifications. Live SQL assessment will be part of the interview. 
• Strong controls mindset, attention to detail, and capability to manage deadlines and stakeholders.

Languages:

• Fluent English required

Position Overview: Bridge Building S.A. (BBSA) is building a Luxembourg regulated EMI and CASP. We are seeking an Enterprise Risk Management (ERM) Specialist to build and operate BBSA’s enterprise risk framework across financial and non-financial risks, ensuring clear governance, effective risk assessments, and inspection-ready documentation. The role supports senior management and the Board with actionable risk reporting and disciplined issue remediation.

Key Responsibilities:

1. ERM Framework and Governance:
• Implement and maintain BBSA’s ERM framework, including risk taxonomy, risk appetite statements, risk register, and escalation processes.
• Coordinate risk governance forums and prepare management and Board risk reporting packs (KRIs/KPIs, trends, and key decisions).
2. Risk and Control Assessments:
• Facilitate periodic risk and control assessments across BBSA functions (Operations, Treasury, Compliance/AML, ICT, Outsourcing).
• Support business change and new product risk assessments, ensuring risks are identified, mitigated, and documented.
3. Issue, Incident, and Remediation Management:
• Operate the issue management lifecycle: logging, root cause analysis, action plans, tracking, and validation of closure.
• Partner with InfoSec and Compliance on operational incidents, control weaknesses, and regulatory findings.
4. Third Party and Outsourcing Risk:
• Support outsourcing risk oversight, including concentration risk considerations, critical provider monitoring, and exit planning in collaboration with the Outsourcing function.
• Ensure third party risk is consistently assessed and reported within the ERM framework.
5. Risk Culture and Continuous Improvement:
• Contribute to risk policies, procedures, and training; promote risk awareness and pragmatic control ownership across the business.
• Drive continuous improvement of risk metrics, reporting quality, and governance effectiveness.

Key Requirements:

Education:

• Bachelor’s or Master’s degree in Risk Management, Finance, Business, or a related field.

Experience:

• 5+ years in enterprise/operational risk management within regulated financial services.
• Experience with payments/EMI/PI and/or crypto/fintech risk environments is a strong advantage.

Skills:

• Strong facilitation and stakeholder management, with the ability to challenge constructively and drive outcomes.
• Excellent written communication and ability to produce concise, Board-ready materials.

Languages:

• Fluent English required; French is an advantage.

Secure and Scale a Regulated Fintech Platform at the Heart of Stripe

Bridge Building S.A. (BBSA) is the Luxembourg regulated entity of Bridge, a Stripe company. We operate as an EMI and future CASP in one of Europe’s most demanding regulatory environments (CSSF, DORA, MiCA).

BBSA is building a local regulated platform powered by a global-first technology model. In this context, we are looking for a sharp IT GRC Analyst to act as the bridge between strict European regulations and high-velocity global engineering.

This role is the control and risk right hand of the Luxembourg Head of IT. While our global teams build the tech, you ensure it is compliant, resilient, and audit-ready. You will translate requirements like DORA and MiCA into tangible IT controls, oversee third-party risks, and maintain the integrity of our governance framework.

This is not a "tick-the-box" compliance role. It is a operational position for a professional who understands technology well enough to govern it effectively. You will have high visibility, owning the frameworks that allow us to scale securely.

Key Responsibilities

1. IT Governance & Risk Management

• • Maintain and evolve the IT Risk Register, ensuring risks are identified, assessed, and treated in line with the company’s risk appetite.
  • Drive the local implementation of the DORA (Digital Operational Resilience Act) framework, including ICT risk management and incident classification.
  • Bridge the gap between technical reality and policy by drafting, reviewing, and updating IT policies and procedures.
  • Perform periodic control testing to ensure global engineering practices align with local regulatory requirements.
  • Act as primary support to the local Head of IT 

1. Third-Party Risk Management (TPRM)

• • Support ICT due diligence and risk assessments of critical vendors and service providers, while assisting with  Developer / Customer Oversight.
  • Monitor SLAs and KPIs of critical vendors, challenging performance where necessary.
  • Act as the primary support to the Outsourcing Manager regarding technical vendor oversight.

1. Access Governance & Control (IAG)

• • Oversee the Identity & Access Governance strategy, including but not limited to adherence to Segregation of Duties, principle of least privileges and others..
  • Conduct periodic User Access Reviews for critical systems.

1. Regulatory Compliance & Audit Readiness

• • Act as the primary liaison for Internal Audit regarding IT topics.
  • Prepare technical inputs and evidence for CSSF notifications and regulatory reporting.
  • Monitor compliance with GDPR/Data Privacy controls (e.g., DLP oversight, data residency).
  • Coordinate Business Continuity (BCP) and Disaster Recovery (DR) testing documentation and reporting.

1. Incident Governance

• • Oversee the IT incident management process to ensure proper classification, reporting, and root cause analysis (RCA).
  • Ensure major incidents are reported to regulators within mandated timeframes (in collaboration with Compliance).

Candidate Profile

Education

• Bachelor’s or Master’s degree in Information Systems, Cybersecurity, or Business Administration (with a strong IT focus).

Experience

• 3–6 years of experience in IT Audit, IT Risk, GRC, or Information Security.
• Experience in a regulated sector (Banking, Fintech, Insurance) or Big 4 Audit (IT Risk advisory) is highly preferred.
• Experience dealing with CSSF circulars, EBA guidelines, or DORA is a strong asset.

Core Competencies

• Framework Knowledge: Strong understanding of ISO 27001, NIST, or COBIT.
• Tech Literacy: You don't need to code, but you must understand Cloud fundamentals (AWS), SaaS models, and modern infrastructure to audit them effectively.
• Risk Mindset: Ability to distinguish between theoretical risk and actual business risk.
• Communication: Ability to explain "Why we need this control" to engineers without slowing them down.

Languages

• English: Fluent professional (Mandatory).
• French: Asset.

Mindset

• Pragmatic: You value effective controls over bureaucratic paperwork.
• Resilient: You are comfortable dealing with ambiguity and evolving regulations.
• Curious: You have a genuine interest in crypto-assets, blockchain, and the future of payments.

We’re looking for a Junior Software Developer who can design, build, test, and ship high quality software that delivers value to our customers. You’ll work on a small and agile team that continuously incorporates feedback to refine and improve the products and features you deliver. You will learn and follow established patterns and best practices and be supported in delivering high quality work as part of the team. The team will own the entire delivery lifecycle from beta releases to production ready, scalable products suitable for new and existing customers. This job is open to candidates in Luxembourg, Luxembourg and will be reporting to Director, Software Development.

WHAT YOU’LL DO:

• Deliver low-complexity projects ensuring alignment with coding and design standards, testing practices, and company guidelines for security, accessibility, and privacy.
• Contribute to the successful execution of the team's roadmap by asking questions, providing input, and promptly escalating identified risks and scope changes.
• Actively engage in team activities, working out loud, learning from peers, contributing to code reviews and documentation as you work towards achieving team goals.
• Actively engage in troubleshooting, addressing minor bugs independently, and collaborating with senior team members to resolve more complex issues.
• Work within a cross-functional team, fostering positive team relationships, and maintain effective communication with peers and stakeholders.

WHAT YOU’LL NEED:

• A degree in Computer Science or Engineering, and some experience developing and maintaining software (including co-op terms and internships) or an equivalent level of education or work experience.
• Learn and follow existing patterns and best practices in delivering code and writing tests for individual stories.
• Experience with backend development in Java, or strong interest in learning them.
• Exposure to event-driven / streaming systems such as Kafka, including producing/consuming events and basic troubleshooting.
• Familiarity with cloud-native deployment: Docker, Kubernetes, and AWS (EC2, SQS) in a microservices environment.
• Basic understanding of monitoring & reliability using tools like Prometheus, Grafana, Sumologic.
• Ability to learn about and use root cause analysis to identify and address bugs and outages. Follow logging, monitoring and debugging best practices in the components and classes you work on.
• Learn and follow existing architecture concepts and best practices to extend existing software modules and components that meet system performance, modifiability, maintainability and reliability needs.
• Learn about and follow basic security and compliance practices in daily work.
• Follow common agile processes and continuous integration and delivery practices to ship stories and own low complexity epics/projects.
• You can collaborate and communicate effectively within a team. Participate in technical discussions, listen actively and understand non-technical input from design and product.
• Actively seek guidance, feedback, and learning opportunities within the team to foster personal and professional growth.
• Display eagerness to learn and collaborate on goal-setting. Supported in creating and aligning goals with personal development.
• Understand roadmaps and participate in delivering on them effectively by communicating risks and opportunities at the individual level.
• Customer Focus: demonstrates a desire to proactively help and serve internal/external customers meet their needs
• Perseverance: pursues everything with energy, drive, and a need to finish—doesn’t give up
• Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-IA #LI-Remote

Key Account Director Funds France - Ebury Institutional

Ebury Paris - Office based

As a Key Account Director Funds France you will be accountable for growing and managing Ebury’s Institutional client base in France. You will be responsible for promoting the growth of the Ebury’s Institutional brand through direct sales, visiting events and networking in the private market space. And by partnering with Fund Administrators, Fund Formation Lawyers, and Corporate Service Providers servicing the space.

What you’ll do

• Develop and implement effective sales strategies to acquire new institutional clients and expand the existing client base.
• Establish and maintain strong relationships with institutional clients and the fund eco-system (fund administrators, corporate service providers, law firms, etc.), understanding their investment objectives, risk appetite, and FX requirements.
• Research, identify and prospect different Institutional clients that have the need for cross border payments, FX Spot and FX hedging, and Escrow.
• Establish rapport and build credibility with clients through networking opportunities and effectively presenting solutions that encompass the client’s entire international payment needs and Forex solutions.
• Stay updated on industry developments, competitor activities, and regulatory changes affecting institutional FX markets.
• Collaborate with internal teams such as, FX dealing and operations to ensure seamless execution and delivery of services to clients.
• Leveraging the global footprint of Ebury to service our clients in a truly global way.

What you’ll need

• Have a proven track record of sales management within FX or other cross-border financial services selling to institutional clients in France.
• Proven analytical, problem solving, numerical & verbal reasoning skills.
• Are a skilled negotiator, able to build and leverage relationships at senior levels.
• Demonstrated track record of building and maintaining relationships with institutional clients and a good understanding of the fund space in France.
• Strong understanding of institutional FX markets, trading strategies, and risk management techniques.
• Based in Luxembourg or Paris.
• Fluent in French and English.

Why Ebury?

Industry leading compensation and the opportunity to quickly increase your earnings through a transparent compensation scheme.

• Extensive and expanding product suite
• Rapid career progression and a range of structured career paths including leadership, account management/dealing.
• Training and mentoring from some of the world’s most experienced and successful FX professionals.
• International development opportunities including attending global bootcamps.

Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury!

You can also connect with me on LinkedIn - Fred Mudgridge

#LI-FM2
#LI-ONSITE

Key Account Director Funds France - Ebury Institutional

Ebury Luxembourg - Office based

As a Key Account Director Funds France you will be accountable for growing and managing Ebury’s Institutional client base in France. You will be responsible for promoting the growth of the Ebury’s Institutional brand through direct sales, visiting events and networking in the private market space. And by partnering with Fund Administrators, Fund Formation Lawyers, and Corporate Service Providers servicing the space.

What you’ll do

• Develop and implement effective sales strategies to acquire new institutional clients and expand the existing client base.
• Establish and maintain strong relationships with institutional clients and the fund eco-system (fund administrators, corporate service providers, law firms, etc.), understanding their investment objectives, risk appetite, and FX requirements.
• Research, identify and prospect different Institutional clients that have the need for cross border payments, FX Spot and FX hedging, and Escrow.
• Establish rapport and build credibility with clients through networking opportunities and effectively presenting solutions that encompass the client’s entire international payment needs and Forex solutions.
• Stay updated on industry developments, competitor activities, and regulatory changes affecting institutional FX markets.
• Collaborate with internal teams such as, FX dealing and operations to ensure seamless execution and delivery of services to clients.
• Leveraging the global footprint of Ebury to service our clients in a truly global way.

What you’ll need

• Have a proven track record of sales management within FX or other cross-border financial services selling to institutional clients in France.
• Proven analytical, problem solving, numerical & verbal reasoning skills.
• Are a skilled negotiator, able to build and leverage relationships at senior levels.
• Demonstrated track record of building and maintaining relationships with institutional clients and a good understanding of the fund space in France.
• Strong understanding of institutional FX markets, trading strategies, and risk management techniques.
• Based in Luxembourg or Paris.
• Fluent in French and English.

Why Ebury?

Industry leading compensation and the opportunity to quickly increase your earnings through a transparent compensation scheme.

• Extensive and expanding product suite
• Rapid career progression and a range of structured career paths including leadership, account management/dealing.
• Training and mentoring from some of the world’s most experienced and successful FX professionals.
• International development opportunities including attending global bootcamps.

Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury!

You can also connect with me on LinkedIn - Fred Mudgridge

#LI-FM2
#LI-ONSITE

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting

The NATO Support and Procurement Agency (NSPA) is a key agency within the North Atlantic Treaty Organization (NATO) focused on providing comprehensive logistics, procurement, and support services to NATO member countries, partners, and other customers. The NSPA facilitates the collective acquisition and management of goods and services, ranging from military equipment to general supplies, enhancing the efficiency and effectiveness of NATO operations. 

The agency's responsibilities include: 

• Procurement: managing the acquisition of a wide range of goods and services, including military equipment, supplies, and support services. 
• Logistics: offering logistics support such as transportation, warehousing, and distribution to ensure that NATO forces have the necessary resources when and where they are needed. 
• Maintenance: providing maintenance and repair services for military equipment, ensuring operational readiness and extending the lifespan of assets. 
• Project Management: overseeing and implementing various projects, including infrastructure development and other support activities. 

The NSPA operates under the direction of the NATO Support and Procurement Organization (NSPO), which sets the strategic goals and policies for the agency. By centralizing and standardizing procurement and logistics services, the NSPA helps NATO members achieve cost savings, improved interoperability, and enhanced operational capability. 

The program

The NSPA Information and Communication Technology (ICT) services are relying on three underlying infrastructures:

Network

• Local Area Networks (LANs) to allow NSPA users to reachback ICT systems located in the NSPA datacenters.
• Wide Area Networks (WANs) to allow NSPA remote offices and mobile users to securely reach back the NSPA datacenters located in Luxembourg
• Metropolitan Area Networks (MANs) to securely interconnect NSPA datacenters and Outside Cabling Plants (OCPs) located in Luxemourg.

Unified Communication (UC)

• Video Teleconferencing (VTC) systems,
• Telephony systems composed of PBX, voice gateways, deskphones, softphones, mobile phones and smartphones.
• Interfaces with other communication services such as voice mail, instant messaging, collaboration (e.g. MS SKYPE).
• Federation with other NATO voice and video services.
• Public Announcement Systems (PAS) and Massive SMS notification systems alarms

Datacenters (DC)

• 2 Tier 4 datacenters externalized in Betzdorf and Bettembourg (LUX)
• 1 datacenter in Capellen (LUX)
• Smaller datacenters in Papa (HUN), Taranto (SOC) and Eindhoven (NL)
• Outside Cabling Plants (OCPs) in Capellen

Role Duties and Responsibilities

Day-to-day Operation and Maintenance (O&M) type of consultancy services for network, Unified Communication (UC) and datacenter (DC) and support for projects related to specific network, UC and DC related projects.

Essential Skills and Experience 

Knowledge and Skills

• Knowledge of various networking environment operating systems
• Knowledge of Microsoft UC technologies such as Skype and MS Teams
• Able to coordinate third-party maintenance for Unified Communications equipment
• Experience with troubleshooting Unified Communications, Network and application performance with performance monitoring tools

Product Qualifications

• Cisco Communications Manager
• Cisco Unity
• Cisco VCS
• Cisco TMS
• Cisco Expressway
• Cisco ISDN Gateway
• Cisco Presence
• Cisco Webex cloud
• Informacast Public Announcement Systems
• Cisco/Tandberg Video endpoints
• Cisco codecs
• Cisco MCU
• Microsoft Skype

Competencies

• Superior written and oral communication skills
• Superior client facing skills
• Ability to work on a flexible basis
• Ability to perform some travel across European NATO sites

Experience

• 5 years’ experience in Unified Communications (voice and videoconferencing) specifically operational support is mandatory.
• 3 years’ experience with Daily Unified Communications, network and systems operational and support activities
• 2 years' years’ experience in an Senior Unified Communications Engineer role, implementing and supporting Unified Communications infrastructures
• 2 years’ experience with Cisco Unified Communications design.

NATO Experience

• 2 years minimum experience with NATO organization, NATO IT infrastructure's (network, unified communication and security) and NATO IT related policies is desirable.

Professional Certifications

Any of the following certifications:

• CCT Routing and Switching
• CCNA Routing and Switching
• CCNA Wireless
• DEVNET
• CCNP ENCOR
• 300-620 DCACI
• SD WAN
• CCNP Routing and Switching
• CCNP Voice
• CLCOR 350-801
• CCIE Routing and Switching
• CCIE Service Provider
• 1 Mobile Iron (Support Specialist Fundamental 8.5 + Intermediate 7.5 + Design and Deployment 7.5 + Core Deployment & Admin Fundamentals 9.1)
• MS AZ900
• F5 L101
• F5 L201, L303, L304
• INFOBLOX CDAT

Languages

• Proficiency in English (oral and written), equivalent to CEFR B2 or higher, is mandatory
• Proficiency in French is (oral) is desirable

Education

• A university degree or equivalent professional experience

Working Location

• Capellen, Luxembourg

Working Hours and Policy

• On-Site, according to NSPA flexible working hours: Monday to Thursday (07:00 – 19:00) and Friday (07:00 – 14:00)
• Public Holidays of Luxembourg will be applicable

Travel

• Travel to other NATO sites may be required occasionally: Versailles (FRA), Papa (HUN), Taranto (ITA), Eindhoven (NL) and Cologne (GE).

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Support and Procurement Agency (NSPA) is a key agency within the North Atlantic Treaty Organization (NATO) focused on providing comprehensive logistics, procurement, and support services to NATO member countries, partners, and other customers. The NSPA facilitates the collective acquisition and management of goods and services, ranging from military equipment to general supplies, enhancing the efficiency and effectiveness of NATO operations.

The agency's responsibilities include:

• Procurement
  • Managing the acquisition of a wide range of goods and services, including military equipment, supplies, and support services.
• Logistics
  • Offering logistics support such as transportation, warehousing, and distribution to ensure that NATO forces have the necessary resources when and where they are needed.
• Maintenance
  • Providing maintenance and repair services for military equipment, ensuring operational readiness, and extending the lifespan of assets.
• Project Management
  • Overseeing and implementing various projects, including infrastructure development and other support activities.

The NSPA operates under the direction of the NATO Support and Procurement Organization (NSPO), which sets the strategic goals and policies for the agency. By centralizing and standardizing procurement and logistics services, the NSPA helps NATO members achieve cost savings, improved interoperability, and enhanced operational capability.

The program

The NATO Support and Procurement Agency (NSPA) requires Project Support and Operation and Maintenance (O&M) consultancy services for implementing, operating and maintaining complex eBusiness solutions integrated in the NSPA environment, using the latest web technologies, Relational and non-Relational Databases, integration techniques and standards (synchronous and asynchrounous interfaces), cyber security layers and concepts.

Role Background

The scope of the role involves implementation, operations, and maintenance of complex e-Business solutions based on Microsoft .NET technologies, relational and non-relational databases and the latest development frameworks and libraries available for web-based solutions.

 Role Duties and Responsibilities

• Develop and customize solutions on Microsoft SharePoint 2016/2019.
• Integrate data from diverse sources like Microsoft SQL Server, SAP, and APIs into SharePoint solutions.
• Utilize the Microsoft Office programming model to extend functionality and integrate Office applications.
• Implement secure and optimized code following best practices, ensuring performance and scalability.
• Collaborate using version control systems like Git and apply various application architectures such as MVC and microservices for scalable solutions.

Essential Skills and Experience 

• Proven experience of at least 3 years in developing solutions on Microsoft SharePoint 2016/2019.
• Experience and skills in integrating different data sources: Microsoft SQL Server, SAP, APIs, etc.
• Proven skills with the Microsoft Office programming model.
• Proficiency in .NET frameworks and C#
• Experience with various application architectures: MVC, microservices, etc.
• Experience with Angular and React.
• Good knowledge of SQL and proven experience with Microsoft SQL Server.
• Experience in writing secure code, maintaining optimization and efficiency.
• Experience with version control systems, such as Git.
• Knowledge of software development methodologies and best practices.
• Ability to explain issues at different levels of the hierarchy.
• Ability to write clear and concise reports and technical documentation.

 Language

• Proficiency in English, written and oral, equivalent to CEFR B2 or higher

Working Location

• Capellen, Luxembourg

Working Policy

• On-Site

Contract Duration

• 3 years with 2 one year extensions

 Travel

• Travel to other NATO sites may be required occasionally

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Support and Procurement Agency (NSPA) is a key agency within the North Atlantic Treaty Organization (NATO) focused on providing comprehensive logistics, procurement, and support services to NATO member countries, partners, and other customers. The NSPA facilitates the collective acquisition and management of goods and services, ranging from military equipment to general supplies, enhancing the efficiency and effectiveness of NATO operations. 

The agency's responsibilities include: 

• Procurement: managing the acquisition of a wide range of goods and services, including military equipment, supplies, and support services. 
• Logistics: offering logistics support such as transportation, warehousing, and distribution to ensure that NATO forces have the necessary resources when and where they are needed. 
• Maintenance: providing maintenance and repair services for military equipment, ensuring operational readiness and extending the lifespan of assets. 
• Project Management: overseeing and implementing various projects, including infrastructure development and other support activities. 

 The NSPA operates under the direction of the NATO Support and Procurement Organization (NSPO), which sets the strategic goals and policies for the agency. By centralizing and standardizing procurement and logistics services, the NSPA helps NATO members achieve cost savings, improved interoperability, and enhanced operational capability. 

The program

The NSPA Information and Communication Technology (ICT) services are relying on three underlying infrastructures:

Network

• Local Area Networks (LANs) to allow NSPA users to reachback ICT systems located in the NSPA datacenters.
• Wide Area Networks (WANs) to allow NSPA remote offices and mobile users to securely reach back the NSPA datacenters located in Luxembourg
• Metropolitan Area Networks (MANs) to securely interconnect NSPA datacenters and Outside Cabling Plants (OCPs) located in Luxemourg.

Unified Communication (UC)

• Video Teleconferencing (VTC) systems,
• Telephony systems composed of PBX, voice gateways, deskphones, softphones, mobile phones and smartphones.
• Interfaces with other communication services such as voice mail, instant messaging, collaboration (e.g. MS SKYPE).
• Federation with other NATO voice and video services.
• Public Announcement Systems (PAS) and Massive SMS notification systems alarms

Datacenters (DC)

• 2 Tier 4 datacenters externalized in Betzdorf and Bettembourg (LUX)
• 1 datacenter in Capellen (LUX)
• Smaller datacenters in Papa (HUN), Taranto (SOC) and Eindhoven (NL)
• Outside Cabling Plants (OCPs) in Capellen

Role Duties and Responsibilities

Day-to-day Operation and Maintenance (O&M) type of consultancy services for network, Unified Communication (UC) and datacenter (DC) and support for projects related to specific network, UC and DC related projects.

Essential Skills and Experience 

Knowledge and Skills.

Must have a thorough understanding of these technologies, the ability to configure them, and have a significant deployment experience:

• LAN features such as RSTP (and its optimisations), 802.1Q and PVLANs, VDC
• IP features such as PAT, DHCP, HSRP and OSPF
• Qos features such as classification, marking, congestion management, shaping and policing
• IPSec, and the ability to configure it in IOS (for both LAN to LAN and Easy VPN connections), GRE tunnels
• IOS security features, such as reflexive access lists, and firewall
• Application Centric Infra (ACI) and VRFs
• Cisco ASA series and Cisco Anyconnect clients
• Network Management tools such as ORION, Cisco prime infrastructure, ZABIX and Fluke Trueview
• Wireless technologies - Cisco Access Points and remote terminals such as bar code readers for inventory management
• ATMedia Ethernet encryptors 1G and 10G design and setup
• Ucopia captive portal infrastructure design and setup
• Security management platform Cisco ISE

Product Qualifications

• Cisco 800, 2800, 2900, 3800, 3900 router series
• Cisco 3750, 3850, 3560, 2940, 6500 and Nexus 7K and 9K series switches
• Cisco’s NAM (Network Analysis Module) and NAMNX1
• Fluke Trueview and VPM appliances
• Infoblox DNS-DHCP management tools
• Network analysers and sniffers for troubleshooting or network capacity planning

Competencies

• Good communications skills. Excellent English report writing skills.
• Solid understanding of the requirements of an overall network management strategy
• Strong task and time management skills

Experience

• At least 10 years’ experience in a technical networking or telecoms role, implementing and supporting LAN and WAN networking infrastructures
• LAN and WAN network design experience
• Extensive experience with high-availability and load-balancing solutions for network architectures
• Experience of firewall solutions and understanding of how they are implemented
• Extensive experience in managing all aspects of network projects for internal customers
• Experience with ITIL concepts

NATO Experience

• 2 years minimum experience with NATO organization, NATO IT infrastructure's (network, unified communication and security) and NATO IT related policies is desirable.

Professional Certifications

Any of the following certifications:

• CCT Routing and Switching
• CCNA Routing and Switching
• CCNA Wireless
• DEVNET
• CCNP ENCOR
• 300-620 DCACI
• SD WAN
• CCNP Routing and Switching
• CCNP Voice
• CLCOR 350-801
• CCIE Routing and Switching
• CCIE Service Provider
• 1 Mobile Iron (Support Specialist Fundamental 8.5 + Intermediate 7.5 + Design and Deployment 7.5 + Core Deployment & Admin Fundamentals 9.1)
• MS AZ900
• F5 L101
• F5 L201, L303, L304
• INFOBLOX CDAT

Languages

• Proficiency in English (oral and written), equivalent to CEFR B2 or higher, is mandatory
• Proficiency in French (oral) is desirable

Education

• A university degree or equivalent professional experience

Working Location

• Capellen, Luxembourg

Working Hours and Policy

• On-Site, according to NSPA flexible working hours: Monday to Thursday (07:00 – 19:00) and Friday (07:00 – 14:00).
• Public Holidays of Luxembourg will be applicable

Travel

• Travel to other NATO sites may be required occasionally: Versailles (FRA), Papa (HUN), Taranto (ITA), Eindhoven (NL) and Cologne (GE).

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We seek personnel to join our team and support key client projects.

Introduction

The Automated Integrated Product Support (IPS) Programme Office (LN) of the NATO Support and Procurement Agency (NSPA) is responsible to provide responsive, effective and cost-efficient electronic, automated and integrated logistic support on behalf of NATO or NATO Member Nations.

NDSS is an automated and integrated logistics software support tool designed, developed and supported by NSPA. It covers the main logistic functionalities such as item management, stock management, requisitioning, procurement, fleet management, transport request, maintenance and repair, property accounting and property disposal.

The modules of the application software are written in PowerBuilder and Microsoft .Net, and are implemented in a client/server environment. Web front-end of NDSS is implemented using 3-tier Architecture.

NDSS is active in 31 user organizations across NATO and areas of NATO operations.

NSPA is involved in different development projects regarding the functional evolution of NDSS and its maintenance and is also involved in the support of other integrated logistics tools.

The contracted staff shall assist NDSS team in developing and implementing different projects based on PowerBuilder and .Net technologies.

Role Responsibilities

The Senior .Net Developer with ASP .Net 4.7 and ASP .Net Core background shall work in collaboration with the Service Desk and the IT team dedicated to NDSS / ILSS software. Involved in the maintenance and development of various applications using different technologies, this resource must be flexible and have good adaptation skills. He / she shall have the following tasks and responsibilities:

• Contribution to functional requirements definition and analysis
• Estimation of effort for solution implementation
• Conception, design, development and implementation of appropriate solutions
• Maintenance of deployed solutions
• Design and maintenance of technical guidelines
• Contribution to integration and system tests
• Provide the release manager with deployment relative deliverables
• Provide technical expertise and mentoring of development staff

Required Skills and Experience

Involved in the maintenance and development of different projects, this profile must have a proven professional experience in Web development.

An experience of 7 years minimum in IT and 5 years in .Net technologies is required

• Professional experience with minimum 5 years:
  • ASP .Net 4.7 / 4.8 projects in C#
  • Microsoft Visual Studio 2015
  • Integration with SQL Server 2016 database platforms, including tables, views, synonyms, stored procedures, functions, triggers and security development
  • SQL Server Management Studio
  • Multitier architecture - Model View Controller
• Professional experience with minimum 3 years:
  • Database Project in Visual Studio 2015
  • Protection against OWASP Top 10 Vulnerabilities
  • .Net Core projects in C#
  • .Net Graphical components - DevExpress controls (2012 or later)
  • Entity Framework
  • Javascript
  • Common libraries (Jquery, bootstrap)
  • Web Services
  • Active Record Pattern
  • IIS troubleshooting
  • Multithreading
  • Application Lifecycle Management
  • TFS 2015
• Professional experience with minimum 1 year:
  • Logistics environment
• Soft Skills:
  • Communication
  • Team Player
  • Autonomy
  • Responsiveness
  • Flexibility and adaptability
  • Good interpersonal skills

Preferred Education and Certifications

• A certification in Microsoft Certified Professional Developer would be an asset.

Security Clearance

• National Secret or NATO Secret Clearance

Language Requirements

• Mandatory French and English – STANAG 6001 SLP 3333.

Work Arrangement

• Onsite - Capellen, Luxembourg.
• 215 working days per year
• 40 working hours per week, Monday to Friday.

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We seek personnel to join our team and support key client projects.

Introduction

The Automated Integrated Product Support (IPS) Programme Office (LN) of the NATO Support and Procurement Agency (NSPA) is responsible to provide responsive, effective and cost-efficient electronic, automated and integrated logistic support on behalf of NATO or NATO Member Nations.

NDSS is an automated and integrated logistics software support tool designed, developed and supported by NSPA. It covers the main logistic functionalities such as item management, stock management, requisitioning, procurement, fleet management, transport request, maintenance and repair, property accounting and property disposal.

The modules of the application software are written in PowerBuilder and Microsoft .Net, and are implemented in a client/server environment. Web front-end of NDSS is implemented using 3-tier Architecture.

NDSS is active in 31 user organizations across NATO and areas of NATO operations.

NSPA is involved in different development projects regarding the functional evolution of NDSS and its maintenance and is also involved in the support of other integrated logistics tools.

The contracted staff shall assist NDSS team in developing and implementing different projects based on PowerBuilder and .Net technologies.

Role Responsibilities

The Senior .Net Developer with WinForms .Net 4.5 background shall work in collaboration with the Service Desk and the IT team dedicated to NDSS / ILSS software. Involved in the maintenance and development of various applications using different technologies, this resource must be flexible and have good adaptation skills. He / she shall have the following tasks and responsibilities:

• Contribution to functional requirements definition and analysis
• Estimation of effort for solution implementation
• Conception, design, development and implementation of appropriate solutions
• Maintenance of deployed solutions
• Design and maintenance of technical guidelines
• Contribution to integration and system tests
• Provide the release manager with deployment relative deliverables
• Provide technical expertise and mentoring of development staff

Required Skills and Experience

• 7 years experience minimum in IT
• 5 years experience in .Net technologies

Professional experience with minimum 5 years:

• • .Net 4.5 projects in C#
  • WinForms for .Net 4.5
  • Microsoft Visual Studio 2015
  • Integration with SQL Server 2016 database platforms, including tables, views, synonyms, stored procedures, functions, triggers and security development
  • SQL Server Management Studio
  • CAB (Composite Application Block)
  • WCF (Windows Communication Foundation)
  • WWF (Windows Workflow Foundation) on .Net 4.5
  • Multitier architecture - MVP Pattern

Professional experience with minimum 3 years:

• • Database Project in Visual Studio 2015
  • .Net Graphical components (such as .Net WinForms controls, DevExpress WinForms controls (2012 or later), Telerik web controls or other)
  • EAB (Exception Application Block)
  • LAB (Logging Application Block)
  • Javascript
  • Common libraries (Jquery, bootstrap)
  • Web Services
  • Active Record Pattern
  • IIS troubleshooting
  • Multithreading
  • Application Lifecycle Management
  • TFS 2015

Professional experience with minimum 1 year:

• • Logistics environment

Preferred Education and Certifications

• • Microsoft professional development certification

Soft Skills:

• • Communication
  • Team Player
  • Autonomy
  • Responsiveness
  • Flexibility and adaptability
  • Good interpersonal skills

Security Clearance

• National Secret or NATO Secret Clearance

Language Requirements

• Mandatory French and English – STANAG 6001 SLP 3333.

Work Arrangement

• Onsite, Capellen, Luxembourg.
• 215 working days per year
• 40 working hours per week, Monday to Friday.

Travel Expectations

• Occasional Business Travel

Contract Duration

• Start date - January 2024
• 3-year contract with 2x 1-year options

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Support and Procurement Agency (NSPA) is a key agency within the North Atlantic Treaty Organization (NATO) focused on providing comprehensive logistics, procurement, and support services to NATO member countries, partners, and other customers. The NSPA facilitates the collective acquisition and management of goods and services, ranging from military equipment to general supplies, enhancing the efficiency and effectiveness of NATO operations.

The agency's responsibilities include:

• Procurement
  • Managing the acquisition of a wide range of goods and services, including military equipment, supplies, and support services.
• Logistics
  • Offering logistics support such as transportation, warehousing, and distribution to ensure that NATO forces have the necessary resources when and where they are needed.
• Maintenance
  • Providing maintenance and repair services for military equipment, ensuring operational readiness, and extending the lifespan of assets.
• Project Management
  • Overseeing and implementing various projects, including infrastructure development and other support activities.

The NSPA operates under the direction of the NATO Support and Procurement Organization (NSPO), which sets the strategic goals and policies for the agency. By centralizing and standardizing procurement and logistics services, the NSPA helps NATO members achieve cost savings, improved interoperability, and enhanced operational capability.

The program

The NATO Support and Procurement Agency (NSPA) requires Project Support and Operation and Maintenance (O&M) consultancy services for implementing, operating and maintaining complex eBusiness solutions integrated in the NSPA environment, using the latest web technologies, Relational and non-Relational Databases, integration techniques and standards (synchronous and asynchrounous interfaces), cyber security layers and concepts.

Role Background

The scope of the role involves implementation, operations and maintenance of complex e-Business solutions based on Microsoft .NET technologies, relational and non-relational databases and the latest development frameworks and libraries available for web-based solutions.

 Role Duties and Responsibilities

• Implementation of complex e-business solutions using Microsoft .NET technologies.
• Use .NET framework and C# expertise to build web applications, handling both front-end and back-end development.
• Implement various application architectures such as MVC, microservices, event-driven, and model-driven designs in applications.
• Build responsive user interfaces using Single Page Application frameworks (Angular or React), HTML5, and Bootstrap.
• Managing and optimizing SQL and Oracle databases.
• Write secure, optimized code and manage version control using Git.

 Essential Skills and Experience

• Proven experience of at least 5 years - on medium/large projects – on development of complex architectures for web-based systems based on Microsoft technologies.
• Proven experience and skills in the following areas:
  • Proficiency in .NET frameworks and C#
  • Experience with various application architectures: MVC, Micro-services architectures based on REST API and message broker, Event Driven Architecture, Model Driven Design.
  • Experience with Single Page Application Frameworks (like Angular or React), HTML5, and Bootstrap.
  • Very good knowledge and proven experience of database management systems such as Microsoft SQL Server and Oracle.
  • Experience in writing secure code and cyber security, maintaining optimization and efficiency.
  • Experience with version control systems such as Git.
  • Knowledge of software development tools, methodologies, and best practices.
  • Very good knowledge on data modelling.
• Ability to explain issues at different levels of the hierarchy.
• Ability to write clear and concise reports and technical documentation.

 Language

• Proficiency in English, written and oral, equivalent to CEFR B2 or higher

Working Location

• Capellen, Luxembourg

Contract Duration

• 3 years with 2 one year extensions

Working Policy

• On-Site

Travel

• Travel to other NATO sites may be required occasionally

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting

The NATO Support and Procurement Agency (NSPA) is a key agency within the North Atlantic Treaty Organization (NATO) focused on providing comprehensive logistics, procurement, and support services to NATO member countries, partners, and other customers. The NSPA facilitates the collective acquisition and management of goods and services, ranging from military equipment to general supplies, enhancing the efficiency and effectiveness of NATO operations. 

The agency's responsibilities include: 

• Procurement: managing the acquisition of a wide range of goods and services, including military equipment, supplies, and support services. 
• Logistics: offering logistics support such as transportation, warehousing, and distribution to ensure that NATO forces have the necessary resources when and where they are needed. 
• Maintenance: providing maintenance and repair services for military equipment, ensuring operational readiness and extending the lifespan of assets. 
• Project Management: overseeing and implementing various projects, including infrastructure development and other support activities. 

The NSPA operates under the direction of the NATO Support and Procurement Organization (NSPO), which sets the strategic goals and policies for the agency. By centralizing and standardizing procurement and logistics services, the NSPA helps NATO members achieve cost savings, improved interoperability, and enhanced operational capability. 

The program

The NSPA Information and Communication Technology (ICT) services are relying on three underlying infrastructures:

Network

• Local Area Networks (LANs) to allow NSPA users to reachback ICT systems located in the NSPA datacenters.
• Wide Area Networks (WANs) to allow NSPA remote offices and mobile users to securely reach back the NSPA datacenters located in Luxembourg
• Metropolitan Area Networks (MANs) to securely interconnect NSPA datacenters and Outside Cabling Plants (OCPs) located in Luxemourg.

Unified Communication (UC)

• Video Teleconferencing (VTC) systems,
• Telephony systems composed of PBX, voice gateways, deskphones, softphones, mobile phones and smartphones.
• Interfaces with other communication services such as voice mail, instant messaging, collaboration (e.g. MS SKYPE).
• Federation with other NATO voice and video services.
• Public Announcement Systems (PAS) and Massive SMS notification systems alarms

Datacenters (DC)

• 2 Tier 4 datacenters externalized in Betzdorf and Bettembourg (LUX)
• 1 datacenter in Capellen (LUX)
• Smaller datacenters in Papa (HUN), Taranto (SOC) and Eindhoven (NL)
• Outside Cabling Plants (OCPs) in Capellen

Role Duties and Responsibilities

Day-to-day Operation and Maintenance (O&M) type of consultancy services for network, Unified Communication (UC) and datacenter (DC) and support for projects related to specific network, UC and DC related projects.

Essential Skills and Experience 

Knowledge and Skills. Must have an understanding of these technologies and the ability to configure them:

• Big scale high availability Data Center operations, management, deployments and decommissions
• Networking Administration (up to CCNA)
• Structured cabling (Fiber and copper)
• Project management (e.g. PRINCE II)
• Asset Management
• Change management skills
• Cooling/ Power/ UPS/ Generator skills
• Cisco Prime Infrastructure
• SolarWinds Orion

Competencies

• Good communication skills

Experience

• At least 2 years’ experience in a technical DC role, operating and maintaining datacenters and proven skills to manage DC projects.

NATO Experience

• 2 years minimum experience with NATO organization, NATO IT infrastructure's (network, unified communication and security) and NATO IT related policies is desirable.

Professional Certifications

• Systimax Imvision
• Other relevant certifications

Languages

• Proficiency in English (oral and written), equivalent to CEFR B2 or higher, is mandatory
• Proficiency in French is (oral) is desirable

Education

• A university degree or equivalent professional experience

Working Location

• Capellen, Luxembourg

Working Hours and Policy

• On-Site, according to NSPA flexible working hours: Monday to Thursday (07:00 – 19:00) and Friday (07:00 – 14:00)
• Public Holidays of Luxembourg will be applicable

Travel

• Travel to other NATO sites may be required occasionally: Versailles (FRA), Papa (HUN), Taranto (ITA), Eindhoven (NL) and Cologne (GE).

Security Clearance

• Valid National or NATO Secret personal security clearance

Introduction

NSPA are looking for engineers to support their Cyber Security infrastructure to covering day to day and project activities, in addition providing Cyber Security services to NSPA customers or partners from across the NATO nations.

Day to Day Activities

• Planning and carrying out the replacement of products or technologies within the infrastructure. This will involve developing time schedules, collaborating with the helpdesk, communicating with the customers, configuring the new equipment and performing the actual migration work. Following this, documentation and diagrams will have to be updated.
• Operating and maintaining a wide variety of different cyber security solutions on a day-to-day basis, including but not limited to: Network firewall, web proxy, mail proxy and anti-spam, antivirus for servers, DMZ segregation, web application firewall, intrusion prevention, SIEM log correlation and reporting, managed file transfer, certificates, strong authentication etc.
• Providing support on various cyber security tasks and operations, such as incident response, troubleshooting, change management, write and implement security procedures for operating security solutions, lifecycle management, security and risk assessments, etc.

Project Activities

• Assessment of new cyber security products or technologies. This will involve researching the product, liaising with the manufacturer, arranging for a lab trial, conducting a test phase and then writing a report and making recommendations to NSPA.
• Design and implementation of new secure solutions for various projects and to ensure that NSPA Cyber Security posture remains adequate and aligned with best practices.
• Operating effectiveness testing and improvement of existing cyber security controls involving various cyber security technologies (including but not limited to network firewalls, Web Application firewalls, SIEM, Network IPS, e-mail protection, web browsing protection, Public Key Infrastructure, Medium and Strong authentication, etc.).
• Cyber Security advisory and support provided for various customer projects.
• Cyber Security penetration testing project.

Working Location

• Main working location: Capellen, Luxembourg (NSPA HQ)
• Some projects may require business travel to other sites
• Some remote/hybrid work may be required

Working Hours

• Monday to Thursday:
• Arrival 06:00 to 09:00
• Lunch break Minimum 30 minutes 11:45 – 13:45
• Departure 16:15 to 20:00
• Friday
• Arrival 6:00 to 9:00
• Departure 12:15 to 17:00
• Public Holiday of Luxenberg will be applicable
• Some on-call duties and weekend work will be required on a rotation basis

Project Duration

• 3 years + 2 Years

 Mandatory Requirements

1. Professional Experience
1. Proven experience of at least 5 years in IT Cyber Security.
2. Proven experience of at least 1 year in a NATO environment.
2. Proven experience and skills (Minimum 8 of the below)
1. Next Generation Firewalls (including Intrusion Detection/Prevention System), 
2. Web Application Firewalls and Reverse Proxies, 
3. Web Proxies
4. E-mail gateways
5. Vulnerability Management
6. Anti-malware, sandboxing and endpoint protection technologies
7. Public Key Infrastructures (PKIs), smartcards and user authentication technologies
8. Mobile Device Management (MDM)
9. Apple infrastructure and iOS management
10. Security Incident Event Management (SIEM) 
11. Multi-Factor authentication
12. Privileged Access Management
13. Good Knowledge - Ability to troubleshoot and solve issues involving the aforementioned technologies
3. Skills
1. Good Knowledge - Web application penetration testing
2. Good Knowledge - Mobile application penetration testing
3. Good Knowledge - Source code vulnerability analysis
4. Good Knowledge - Ability to identify and exploit web vulnerabilities  (XSS, CSRF, SQLi, SSRF, arbitrary file upload, etc.) 
5. Good Knowledge - Ability to identify and exploit mobile vulnerabilities  (API issues, insecure storage, memory corruption, deep links, etc.) 
6. Good Knowledge - Network penetration testing experience 
7. Good Knowledge - Protocol analysis 
8. Good Knowledge - CTF experience
9. Good Knowledge - Secure coding practices 
10. Good Knowledge - Cryptography 
11. Good Knowledge - Red and Blue team experience
4. Proven knowledge of
1. Good Knowledge - Cloud Architecture and Security
2. Good Knowledge - Operating System (Windows and Linux) security and of Active Directory security
3. Good Knowledge - Networking protocols
4. Good Knowledge - Application Security
5. Experience allowing to write scripts efficiently - Programming Skills in Bash or Python or Perl
6. Good Knowledge - Offensive security tactics, techniques, tools and procedures
7. Triage, following, procedures pro-active pivoting and hunting - Handling security alerts (ex: antivirus alert, suspicious email report)
8. Good Knowledge - Handling security incident/intrusion 
5. Language
1. Proficiency in English, written and oral, equivalent to CEFR B2 or higher
2. Ability to write clear and concise reports and technical documentation with proper justification
3. Ability to explain issues at different levels of the hierarchy and in particular to management
6. Security Clearance
1. Hold a valid NATO SECRET (or higher) security clearance

Introduction

NSPA are looking for engineers to support their Cyber Security infrastructure to covering day to day and project activities, in addition providing Cyber Security services to NSPA customers or partners from across the NATO nations.

Day to Day Activities

• Planning and carrying out the replacement of products or technologies within the infrastructure. This will involve developing time schedules, collaborating with the helpdesk, communicating with the customers, configuring the new equipment and performing the actual migration work. Following this, documentation and diagrams will have to be updated.
• Operating and maintaining a wide variety of different cyber security solutions on a day-to-day basis, including but not limited to: Network firewall, web proxy, mail proxy and anti-spam, antivirus for servers, DMZ segregation, web application firewall, intrusion prevention, SIEM log correlation and reporting, managed file transfer, certificates, strong authentication etc.
• Providing support on various cyber security tasks and operations, such as incident response, troubleshooting, change management, write and implement security procedures for operating security solutions, lifecycle management, security and risk assessments, etc.

Project Activities

• Assessment of new cyber security products or technologies. This will involve researching the product, liaising with the manufacturer, arranging for a lab trial, conducting a test phase and then writing a report and making recommendations to NSPA.
• Design and implementation of new secure solutions for various projects and to ensure that NSPA Cyber Security posture remains adequate and aligned with best practices.
• Operating effectiveness testing and improvement of existing cyber security controls involving various cyber security technologies (including but not limited to network firewalls, Web Application firewalls, SIEM, Network IPS, e-mail protection, web browsing protection, Public Key Infrastructure, Medium and Strong authentication, etc.).
• Cyber Security advisory and support provided for various customer projects.
• Cyber Security penetration testing project.

Working Location

• Main working location: Capellen, Luxembourg (NSPA HQ)
  • Some projects may require business travel to other NSPA Locations
  • Some remote/hybrid work may be required

Working Hours

• Monday to Thursday:
  • Arrival 06:00 to 09:00
  • Lunch break Minimum 30 minutes 11:45 – 13:45
  • Departure 16:15 to 20:00
• Friday
  • Arrival 6:00 to 9:00
  • Departure 12:15 to 17:00
• Public Holiday of Luxembourg will be applicable
• Some on-call duties and weekend work will be required on a rotation basis

Project Duration

• 3 years + 2 Years

Mandatory Requirements

Professional Experience

• Proven experience of at least 5 years in IT Cyber Security.
• Proven experience of at least 1 year in a NATO environment.

Proven experience and skills (Minimum 8 of the below)

• Next Generation Firewalls (including Intrusion Detection/Prevention System),
• Web Application Firewalls and Reverse Proxies,
• Web Proxies
• E-mail gateways
• Vulnerability Management
• Anti-malware, sandboxing and endpoint protection technologies
• Public Key Infrastructures (PKIs), smartcards and user authentication technologies
• Mobile Device Management (MDM)
• Apple infrastructure and iOS management
• Security Incident Event Management (SIEM)
• Multi-Factor authentication
• Privileged Access Management
• Good Knowledge - Ability to troubleshoot and solve issues involving the aforementioned technologies

Proven knowledge of:

• Good Knowledge - Cloud Architecture and Security
• Good Knowledge - Operating System (Windows and Linux) security and of Active Directory security
• Good Knowledge - Networking protocols
• Good Knowledge - Application Security
• Experience allowing to write scripts efficiently - Programming Skills in Bash or Python or Perl
• Good Knowledge - Offensive security tactics, techniques, tools and procedures
• Triage, following, procedures pro-active pivoting and hunting - Handling security alerts (ex: antivirus alert, suspicious email report)
• Good Knowledge - Handling security incident/intrusion

Language

• Proficiency in English, written and oral, equivalent to CEFR B2 or higher
• Ability to write clear and concise reports and technical documentation with proper justification
• Ability to explain issues at different levels of the hierarchy and in particular to management

Security Clearance

• Hold a valid NATO SECRET (or higher) security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We seek personnel to join our team and support key client projects.

Introduction

The Automated Integrated Product Support (IPS) Programme Office (LN) of the NATO Support and Procurement Agency (NSPA) is responsible to provide responsive, effective and cost-efficient electronic, automated and integrated logistic support on behalf of NATO or NATO Member Nations.

NDSS is an automated and integrated logistics software support tool designed, developed and supported by NSPA. It covers the main logistic functionalities such as item management, stock management, requisitioning, procurement, fleet management, transport request, maintenance and repair, property accounting and property disposal.

The modules of the application software are written in PowerBuilder and Microsoft .Net, and are implemented in a client/server environment. Web front-end of NDSS is implemented using 3-tier Architecture.

NDSS is active in 31 user organizations across NATO and areas of NATO operations.

NSPA is involved in different development projects regarding the functional evolution of NDSS and its maintenance and is also involved in the support of other integrated logistics tools.

The contracted staff shall assist NDSS team in developing and implementing different projects based on PowerBuilder and .Net technologies.

Role Responsibilities

The Senior Business Analyst shall work with the IT team on different projects and shall carry out various types of activities such as analysis, documentation. He / she shall have the following tasks and responsibilities:

• Processes analysis and modelling - UML
• Analysis of new requirements and amendments
• Update and enhancement of the documentation (such as BPM, use cases)
• Proposal of recommendations to enhance user and technical documentations
• Analysis of reports and dashboard defined with SSRS

Required Skills and Experience

Involved in the analysis of various logistics systems, this profile must have a good methodical and analytical spirit as well as very good writing skills.

An experience of 7 years minimum in IT and 5 years in analysis is necessary. It is moreover important to have a professional experience and certification in Enterprise Architect (or equivalent).

• Education and Professional Certifications
  • Certification in Enterprise Architect (or equivalent).

• Professional experience with minimum 7 years:
  • Analysis – UML modelling
  • Writing of documentation (UC, BPM, BPMN)

• Professional experience with minimum 5 years:
  • Enterprise Architect (or similar product)

• Professional experience with minimum 3 years:
  • Integration with SQL Server 2016 database platforms, including tables, views, queries
  • Transact-SQL
  • SQL Server Management Studio
  • Application Lifecycle Management

• Professional experience with minimum 1 year:
  • XML / XMI / XSLT
  • Logistics environment

• Soft Skills:
  • Communication
  • Team Player
  • Autonomy
  • Flexibility and adaptability
  • Good methodical and analytical spirit
  • Very good writing skills
  • Perseverance and precision
  • Good interpersonal skills

Security Clearance

• National Secret or NATO Secret Clearance

Language Requirements

• Mandatory English, French desirable – STANAG 6001 SLP 3333.

Work Arrangement

• Onsite - Capellen, Luxembourg.
• 215 working days per year
• 40 working hours per week, Monday to Friday.

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We seek personnel to join our team and support key client projects.

Introduction 

The Automated Integrated Product Support (IPS) Programme Office (LN) of the NATO Support and Procurement Agency (NSPA) is responsible to provide responsive, effective and cost-efficient electronic, automated and integrated logistic support on behalf of NATO or NATO Member Nations.

NDSS is an automated and integrated logistics software support tool designed, developed and supported by NSPA. It covers the main logistic functionalities such as item management, stock management, requisitioning, procurement, fleet management, transport request, maintenance and repair, property accounting and property disposal.

The modules of the application software are written in PowerBuilder and Microsoft .Net, and are implemented in a client/server environment. Web front-end of NDSS is implemented using 3-tier Architecture.

NDSS is active in 31 user organizations across NATO and areas of NATO operations.

NSPA is involved in different development projects regarding the functional evolution of NDSS and its maintenance and is also involved in the support of other integrated logistics tools.

The contracted staff shall assist NDSS team in developing and implementing different projects based on PowerBuilder and .Net technologies.

Role Responsibilities

The Project Manager shall work with the IT team on different projects and shall be involved in various types of activities such as management, analysis, documentation. He / she shall have the following tasks and responsibilities:

• Project management, planning, resources, execution and delivery
• Preparing a Project Description and Execution Plan (PDEP), including the estimation of time and resources necessary for each project assigned, taking into consideration other priorities and available resources
• Risk management, identification of risks, impact assessment, identification of mitigation strategies
• Quality Assurance
• Management and control of deliverables
• Reporting and documentation
• Leading Project Reviews and measuring results achieved against the prescribed objectives and taking corrective action where the plan requires amendment
• Managing mid to large Information Technology (IT) projects, ensuring that technical standards are maintained, user defined requirements are implemented
• Performing studies, as assigned, to determine the feasibility of developing/deploying improved systems and/or rationalized existing systems
• Analysing and defining functional requirements, preparing functional description, designing and specifying the application system, defining migration and conversion procedures, and preparing supporting documentation
• Defining and documenting conceptual solutions to be supported by IT systems
• Processes analysis and modelling - UML
• Analysis of new requirements and amendments
• Update and enhancement of the documentation (such as BPM, use cases)
• Proposal of recommendations to enhance user and technical documentations
• Preparation and review of Statements of Work (SOW)

Required Skills and Experience

Involved in the management of various logistics systems, this profile must have a good methodical and analytical spirit as well as very good writing skills.

An experience of 7 years minimum in IT and 5 years in project management is necessary.

• Education and Professional Certifications
• • PRINCE 2 Practitioner certification or Project Management Professional (PMP) certification

• Professional experience with minimum 7 years:
  • Project Management using PRINCE 2 and/or Project Management Professional (PMP)
  • Analysis – UML modelling
  • Writing of documentation, requirements and SOW

• Professional experience with minimum 5 years:
  • Application Lifecycle Management
  • Logistics environment (Supply, Maintenance and Repair, Asset Management, Fleet Management, Stock Management, Procurement)

• Soft Skills:
  • Leadership and team spirit, team player
  • Communication
  • Autonomy
  • Flexibility and adaptability
  • Good methodical and analytical spirit
  • Very good writing skills
  • Perseverance and precision
  • Good interpersonal skills

Security Clearance

• National Secret or NATO Secret Clearance

Language Requirements

• Mandatory French and English – STANAG 6001 SLP 3333.

Work Arrangement

• Onsite - Capellen, Luxembourg.
• 215 working days per year
• 40 working hours per week, Monday to Friday.

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting

The NATO Support and Procurement Agency (NSPA) is a key agency within the North Atlantic Treaty Organization (NATO) focused on providing comprehensive logistics, procurement, and support services to NATO member countries, partners, and other customers. The NSPA facilitates the collective acquisition and management of goods and services, ranging from military equipment to general supplies, enhancing the efficiency and effectiveness of NATO operations. 

The agency's responsibilities include: 

• Procurement: managing the acquisition of a wide range of goods and services, including military equipment, supplies, and support services. 
• Logistics: offering logistics support such as transportation, warehousing, and distribution to ensure that NATO forces have the necessary resources when and where they are needed. 
• Maintenance: providing maintenance and repair services for military equipment, ensuring operational readiness and extending the lifespan of assets. 
• Project Management: overseeing and implementing various projects, including infrastructure development and other support activities. 

The NSPA operates under the direction of the NATO Support and Procurement Organization (NSPO), which sets the strategic goals and policies for the agency. By centralizing and standardizing procurement and logistics services, the NSPA helps NATO members achieve cost savings, improved interoperability, and enhanced operational capability. 

The program

The NSPA Information and Communication Technology (ICT) services are relying on three underlying infrastructures:

Network

• Local Area Networks (LANs) to allow NSPA users to reachback ICT systems located in the NSPA datacenters.
• Wide Area Networks (WANs) to allow NSPA remote offices and mobile users to securely reach back the NSPA datacenters located in Luxembourg
• Metropolitan Area Networks (MANs) to securely interconnect NSPA datacenters and Outside Cabling Plants (OCPs) located in Luxemourg.

Unified Communication (UC)

• Video Teleconferencing (VTC) systems,
• Telephony systems composed of PBX, voice gateways, deskphones, softphones, mobile phones and smartphones.
• Interfaces with other communication services such as voice mail, instant messaging, collaboration (e.g. MS SKYPE).
• Federation with other NATO voice and video services.
• Public Announcement Systems (PAS) and Massive SMS notification systems alarms

Datacenters (DC)

• 2 Tier 4 datacenters externalized in Betzdorf and Bettembourg (LUX)
• 1 datacenter in Capellen (LUX)
• Smaller datacenters in Papa (HUN), Taranto (SOC) and Eindhoven (NL)
• Outside Cabling Plants (OCPs) in Capellen

Role Duties and Responsibilities

Day-to-day Operation and Maintenance (O&M) type of consultancy services for network, Unified Communication (UC) and datacenter (DC) and support for projects related to specific network, UC and DC related projects.

Essential Skills and Experience 

Knowledge and Skills

Must have an understanding of these technologies and the ability to configure them:

• LAN features such as RSTP (and its optimisations), 802.1Q
• IP features such as PAT, DHCP, HSRP and OSPF
• IOS security features, such as the IOS firewall

Product Qualifications

• Cisco 800, 2800, 2900, 3800, 3900 and 7200 router series
• Cisco 3750, 3850, 3560, 2940, 6500 and 9300 Catalyst series switches. NX7k and NX9k
• Fluke Trueview and VPM appliances
• Network analysers and sniffers for troubleshooting or network capacity planning
• Cisco Prime Infrastructure
• Security management platform Cisco ISE
• Solarwinds Orion
• Opsview
• ZABIX, Smokeping
• Linux environment: Redhat, Debian
• ATMedia Ethernet encryptors 1G and 10G design and setup
• Ucopia captive portal infrastructure design and setup

Competencies

• Good communications skills.

Experience

• At least 2 years’ experience in a technical networking or telecoms role, implementing and supporting LAN and WAN networking infrastructures

NATO Experience

• 2 years minimum experience with NATO organization, NATO IT infrastructure's (network, unified communication and security) and NATO IT related policies is desirable.

Professional Certifications

Any of the following certifications:

• CCT Routing and Switching
• CCNA Routing and Switching
• CCNA Wireless
• DEVNET
• CCNP ENCOR
• 300-620 DCACI
• SD WAN
• CCNP Routing and Switching
• CCNP Voice
• CLCOR 350-801
• CCIE Routing and Switching
• CCIE Service Provider
• 1 Mobile Iron (Support Specialist Fundamental 8.5 + Intermediate 7.5 + Design and Deployment 7.5 + Core Deployment & Admin Fundamentals 9.1)
• MS AZ900
• F5 L101
• F5 L201, L303, L304
• INFOBLOX CDAT

Languages

• Proficiency in English (oral and written), equivalent to CEFR B2 or higher, is mandatory
• Proficiency in French is (oral) is desirable

Education

• A university degree or equivalent professional experience

Working Location

• Capellen, Luxembourg

Working Hours and Policy

• On-Site, according to NSPA flexible working hours: Monday to Thursday (07:00 – 19:00) and Friday (07:00 – 14:00)
• Public Holidays of Luxembourg will be applicable

Travel

• Travel to other NATO sites may be required occasionally: Versailles (FRA), Papa (HUN), Taranto (ITA), Eindhoven (NL) and Cologne (GE).

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We seek personnel to join our team and support key client projects.

Introduction

The Automated Integrated Product Support (IPS) Programme Office (LN) of the NATO Support and Procurement Agency (NSPA) is responsible to provide responsive, effective and cost-efficient electronic, automated and integrated logistic support on behalf of NATO or NATO Member Nations.

NDSS is an automated and integrated logistics software support tool designed, developed and supported by NSPA. It covers the main logistic functionalities such as item management, stock management, requisitioning, procurement, fleet management, transport request, maintenance and repair, property accounting and property disposal.

The modules of the application software are written in PowerBuilder and Microsoft .Net, and are implemented in a client/server environment. Web front-end of NDSS is implemented using 3-tier Architecture.

NDSS is active in 31 user organizations across NATO and areas of NATO operations.

NSPA is involved in different development projects regarding the functional evolution of NDSS and its maintenance and is also involved in the support of other integrated logistics tools.

The contracted staff shall assist NDSS team in developing and implementing different projects based on PowerBuilder and .Net technologies.

Role Responsibilities

The Junior .Net Developer with WinForms .Net Core background shall work with the IT development team dedicated to NDSS / ILSS software. Involved in the maintenance and development of .Net applications, knowledge and experience in that domain and technologies related are required. The WinForms .Net Core Developer shall have the following tasks and activities :

• Development and implementation of appropriate solutions
• Design and code software
• Writing and maintenance of documentation (technical and user)
• Maintenance of deployed solutions
• Design and maintenance of technical guidelines
• Contribution to integration and system tests

Required Skills and Experience

Involved in the maintenance and development of different projects, this profile must have a proven professional experience in Web development. An experience of 3 years in IT and 2 years in .Net technologies is required.

• Professional experience with minimum 2 years:
  • WinForms .Net Core 6 projects in C#
  • Microsoft Visual Studio .NET
  • Integration with SQL Server database platforms, including tables, views, stored procedures and functions

• Professional experience with minimum 1 year:
  • SQL Server Management Studio
  • Database Project in Visual Studio
  • Entity Framework
  • WCF (Windows Communication Foundation)
  • .Net WinForms controls
  • Web Services
  • IIS troubleshooting
  • Multithreading
  • TFS 2015 or equivalent tool
  • Multitier architecture – MVP Pattern

• Soft Skills:
  • Communication
  • Team Player
  • Flexibility and adaptability
  • Good interpersonal skills

Security Clearance

• National Secret or NATO Secret Clearance

Language Requirements

• Mandatory French and/or English – STANAG 6001 SLP 3333.

Work Arrangement

• Onsite - Capellen, Luxembourg.
• 215 working days per year
• 40 working hours per week, Monday to Friday.

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We seek personnel to join our team and support key client projects.

Introduction

The Automated Integrated Product Support (IPS) Programme Office (LN) of the NATO Support and Procurement Agency (NSPA) is responsible to provide responsive, effective and cost-efficient electronic, automated and integrated logistic support on behalf of NATO or NATO Member Nations.

NDSS is an automated and integrated logistics software support tool designed, developed and supported by NSPA. It covers the main logistic functionalities such as item management, stock management, requisitioning, procurement, fleet management, transport request, maintenance and repair, property accounting and property disposal.

The modules of the application software are written in PowerBuilder and Microsoft .Net, and are implemented in a client/server environment. Web front-end of NDSS is implemented using 3-tier Architecture.

NDSS is active in 31 user organizations across NATO and areas of NATO operations.

NSPA is involved in different development projects regarding the functional evolution of NDSS and its maintenance and is also involved in the support of other integrated logistics tools.

The contracted staff shall assist NDSS team in developing and implementing different projects based on PowerBuilder and .Net technologies.

Role Responsibilities

The Junior .Net Developer with ASP .Net Core background shall work with the IT development team dedicated to NDSS / ILSS software. Involved in the maintenance and development of .Net applications, knowledge and experience in that domain and technologies related are required. The ASP .Net Core Developer shall have the following tasks and activities :

• Development and implementation of appropriate solutions
• Design and code software
• Writing and maintenance of documentation (technical and user)
• Maintenance of deployed solutions
• Design and maintenance of technical guidelines
• Contribution to integration and system tests

Required Skills and Experience

Involved in the maintenance and development of different projects, this profile must have a proven professional experience in Web development. An experience of 3 years in IT and 2 years in .Net technologies is required

• Professional experience with minimum 2 years:
  • ASP .Net Core 6 projects in C#
  • Microsoft Visual Studio .NET
  • Integration with SQL Server database platforms, including tables, views, stored procedures and functions

• Professional experience with minimum 1 year:
  • SQL Server Management Studio
  • Database Project in Visual Studio
  • Entity Framework
  • Javascript
  • Common libraries (jquery, bootstrap)
  • Web Services
  • IIS troubleshooting
  • Multithreading
  • TFS 2015 or equivalent tool
  • Multitier architecture - Model View Controller

• Soft Skills:
  • Communication
  • Team Player
  • Flexibility and adaptability
  • Good interpersonal skills

Security Clearance

• National Secret or NATO Secret Clearance

Language Requirements

• Mandatory French and/or English – STANAG 6001 SLP 3333.

Work Arrangement

• Onsite - Capellen, Luxembourg.
• 215 working days per year
• 40 working hours per week, Monday to Friday.

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Support and Procurement Agency (NSPA) is a key agency within the North Atlantic Treaty Organization (NATO) focused on providing comprehensive logistics, procurement, and support services to NATO member countries, partners, and other customers. The NSPA facilitates the collective acquisition and management of goods and services, ranging from military equipment to general supplies, enhancing the efficiency and effectiveness of NATO operations.

The agency's responsibilities include:

• Procurement
  • Managing the acquisition of a wide range of goods and services, including military equipment, supplies, and support services.
• Logistics
  • Offering logistics support such as transportation, warehousing, and distribution to ensure that NATO forces have the necessary resources when and where they are needed.
• Maintenance
  • Providing maintenance and repair services for military equipment, ensuring operational readiness, and extending the lifespan of assets.
• Project Management
  • Overseeing and implementing various projects, including infrastructure development and other support activities.

The NSPA operates under the direction of the NATO Support and Procurement Organization (NSPO), which sets the strategic goals and policies for the agency. By centralizing and standardizing procurement and logistics services, the NSPA helps NATO members achieve cost savings, improved interoperability, and enhanced operational capability.

The program

The NATO Support and Procurement Agency (NSPA) requires Project Support and Operation and Maintenance (O&M) consultancy services for implementing, operating and maintaining complex eBusiness solutions integrated in the NSPA environment, using the latest web technologies, Relational and non-Relational Databases, integration techniques and standards (synchronous and asynchrounous interfaces), cyber security layers and concepts.

Role Background

The scope of the role involves implementation, operations and maintenance of complex e-Business solutions based on Microsoft .NET technologies, relational and non-relational databases and the latest development frameworks and libraries available for web-based solutions.

Role Duties and Responsibilities

• Collaborate with Senior Developers to assist with the implementation and maintenance of complex e-Business solutions using Microsoft .NET technologies.
• Contribute to the development of web applications, using .NET frameworks and C#.
• Support the creation of responsive user interfaces using Angular or React.
• Follow best practices in the development of secure and efficient code, using Git for version control.

 Essential Skills and Experience

• Proven experience or academic background in software development.
• Proven experience and skills in the following areas:
  • Proficiency in .NET frameworks and C#
  • Knowledge of various application architectures: MVC, Micro-services, etc.
  • Very good knowledge of Angular and React.
  • Proven ability to develop secure and efficient solutions.
  • Experience with version control systems such as Git.
• Ability to explain issues at different levels of the hierarchy.
• Ability to write clear and concise reports and technical documentation.

 Language

• Proficiency in English, written and oral, equivalent to CEFR B2 or higher

Working Location

• Capellen, Luxembourg

Contract Duration

• 3 years with 2 one year extensions

Working Policy

• On-Site

Travel

• Travel to other NATO sites may be required occasionally

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We seek personnel to join our team and support key client projects.

Introduction

The Automated Integrated Product Support (IPS) Programme Office (LN) of the NATO Support and Procurement Agency (NSPA) is responsible to provide responsive, effective and cost-efficient electronic, automated and integrated logistic support on behalf of NATO or NATO Member Nations.

NDSS is an automated and integrated logistics software support tool designed, developed and supported by NSPA. It covers the main logistic functionalities such as item management, stock management, requisitioning, procurement, fleet management, transport request, maintenance and repair, property accounting and property disposal.

The modules of the application software are written in PowerBuilder and Microsoft .Net, and are implemented in a client/server environment. Web front-end of NDSS is implemented using 3-tier Architecture.

NDSS is active in 31 user organizations across NATO and areas of NATO operations.

NSPA is involved in different development projects regarding the functional evolution of NDSS and its maintenance and is also involved in the support of other integrated logistics tools.

The contracted staff shall assist NDSS team in developing and implementing different projects based on PowerBuilder and .Net technologies.

Role Responsibilities

The IT System Engineer shall work within the platform team dedicated to the infrastructure support and maintenance. He / she shall be in charge of the infrastructure and shall have the following tasks and responsibilities:

• Management and support of the entire IT infrastructure (day to day management + problem solving)
• Management of backups of files, exchange, SQL Database, virtual machines
• Administration and management of the virtual IT infrastructure based on fully redundant and highly available VMware Vsphere and HyperV (for VDI solution) clusters
• Management of Microsoft failover cluster
• Management of Security and Anti-virus protection
• Management of Exchange infrastructure and servers
• Management of Active Directory, Group Policy, Domain Name Server (DNS), Remote Desktop Services (RDP)
• Management of products updates via WSUS (Microsoft and VMWare)
• Maintenance of the Local Area Network (LAN) components
• Migration of existing Virtual Machines (VMs) and physical servers
• Analysis and proposal of IT solutions to fulfil customer needs

Required Skills and Experience

• 7 years of IT experience and 5 years information systems (IS) experience particularly in the design and management of complex IT infrastructures including network and security.
• Knowledge of IS hardware and software and be able to be familiar with / not reluctant to perform a hardware mechanical assembly.

Professional experience with minimum 5 years:

• • Microsoft Operating System (both server and workstation versions)
  • Active Directory Multi-site Management (including DNS, DHCP, GPO)
  • Remote Desktop Services 2016 / 2019, RDS farm (terminal server)
  • VDI (virtual desktop infrastructure)
  • Virtualization concepts, VMWARE vSphere (version 6 or later) multi-site cluster provisioning and management
  • Multi-site datacenters, full redundancy, vMotion, High Availability (HA), Data Release Sequence number (DRS), synchronous replication
  • Storage Area Network (SAN), multi-site cluster (load balancing), Internet Small Computer System Interface (ISCSI) with replication capability
  • Backup software (Arcserve, VEEAM or equivalent tools)
  • Mcafee client protection (or equivalent)
  • Mcafee ePO central console (or equivalent)
  • Analysis and design of complex IT infrastructures
  • Analysis of problems/troubleshoot as well as root causes to coordinate solutions

Professional experience with minimum 3 years:

• • VMware Center Operations (VCOPS)
  • Hyper-V (2012 based or later) multi-site cluster
  • TCP / IP Routing, VLAN
  • Security update (via WSUS or equivalent tool)
  • Network Attached Storage (NAS) technology
  • Failover cluster
  • Microsoft Network Load Balancing
  • Microsoft Exchange Version 2019
  • Microsoft SQL Server 2016
  • Installation, use and maintenance of LAN based personal computer installations

Soft Skills:

• • Communication
  • Team Player
  • Autonomy
  • Responsiveness
  • Adaptability
  • Good interpersonal skills 

Preferred Skills and Experience  

• Windows server 2016 certification
• Microsoft Exchange certification

Security Clearance

• National Secret or NATO Secret Clearance

Language Requirements

• Mandatory English – STANAG 6001 SLP 3333
• French desirable

Work Arrangement

• Onsite - Capellen, Luxembourg.
• 215 working days per year
• 40 working hours per week, Monday to Friday.

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Support and Procurement Agency (NSPA) is a key agency within the North Atlantic Treaty Organization (NATO) focused on providing comprehensive logistics, procurement, and support services to NATO member countries, partners, and other customers. The NSPA facilitates the collective acquisition and management of goods and services, ranging from military equipment to general supplies, enhancing the efficiency and effectiveness of NATO operations.

The agency's responsibilities include:

• Procurement
  • Managing the acquisition of a wide range of goods and services, including military equipment, supplies, and support services.
• Logistics
  • Offering logistics support such as transportation, warehousing, and distribution to ensure that NATO forces have the necessary resources when and where they are needed.
• Maintenance
  • Providing maintenance and repair services for military equipment, ensuring operational readiness, and extending the lifespan of assets.
• Project Management
  • Overseeing and implementing various projects, including infrastructure development and other support activities.

The NSPA operates under the direction of the NATO Support and Procurement Organization (NSPO), which sets the strategic goals and policies for the agency. By centralizing and standardizing procurement and logistics services, the NSPA helps NATO members achieve cost savings, improved interoperability, and enhanced operational capability.

The program

The NATO Support and Procurement Agency (NSPA) requires Project Support and Operation and Maintenance (O&M) consultancy services for implementing, operating and maintaining complex eBusiness solutions integrated in the NSPA environment, using the latest web technologies, Relational and non-Relational Databases, integration techniques and standards (synchronous and asynchrounous interfaces), cyber security layers and concepts.

Role Background

The scope of the role involves implementation, operations and maintenance of complex e-Business solutions based on Microsoft .NET technologies, relational and non-relational databases and the latest development frameworks and libraries available for web-based solutions.

 Role Duties and Responsibilities

• Implement and automate CI/CD pipelines, ensuring efficient software delivery.
• Conduct automated code inspections and security reviews using tools like SonarQube and Dependency Tracker.
• Manage and optimize on-premises Microsoft Azure DevOps Server for continuous integration, delivery, and deployment.
• Automate security practices in web-based solutions using CI/CD pipelines and ensure integration with Microsoft development tools, .NET frameworks, and C#.

 Essential Skills and Experience

• Proven experience of at least 3 years in managing Software Development Lifecycle, automation tools for implementing CI/ CD pipelines, automated code inspection and security review (such as SonarQube and Dependency Tracker).
• Experience with Microsoft Azure DevOps Server (on-premises).
• Having a strong technical background on the implementation of web-based solutions:
  • Microsoft development tools, .NET frameworks, C#
  • Database design and concepts
  • Major software architectures for web-based solutions
• Ability to explain issues at different levels of the hierarchy.
• Ability to write clear and concise reports and technical documentation.

 Language

• Proficiency in English, written and oral, equivalent to CEFR B2 or higher

Working Location

• Capellen, Luxembourg

Working Policy

• On-Site

Contract Duration

• 3 years with 2 one year extensions

Travel

• Travel to other NATO sites may be required occasionally

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting

The NATO Support and Procurement Agency (NSPA) is a key agency within the North Atlantic Treaty Organization (NATO) focused on providing comprehensive logistics, procurement, and support services to NATO member countries, partners, and other customers. The NSPA facilitates the collective acquisition and management of goods and services, ranging from military equipment to general supplies, enhancing the efficiency and effectiveness of NATO operations. 

The agency's responsibilities include: 

• Procurement: managing the acquisition of a wide range of goods and services, including military equipment, supplies, and support services. 
• Logistics: offering logistics support such as transportation, warehousing, and distribution to ensure that NATO forces have the necessary resources when and where they are needed. 
• Maintenance: providing maintenance and repair services for military equipment, ensuring operational readiness and extending the lifespan of assets. 
• Project Management: overseeing and implementing various projects, including infrastructure development and other support activities. 

The NSPA operates under the direction of the NATO Support and Procurement Organization (NSPO), which sets the strategic goals and policies for the agency. By centralizing and standardizing procurement and logistics services, the NSPA helps NATO members achieve cost savings, improved interoperability, and enhanced operational capability. 

The program

The NSPA Information and Communication Technology (ICT) services are relying on three underlying infrastructures:

Network

• Local Area Networks (LANs) to allow NSPA users to reachback ICT systems located in the NSPA datacenters.
• Wide Area Networks (WANs) to allow NSPA remote offices and mobile users to securely reach back the NSPA datacenters located in Luxembourg
• Metropolitan Area Networks (MANs) to securely interconnect NSPA datacenters and Outside Cabling Plants (OCPs) located in Luxemourg.

Unified Communication (UC)

• Video Teleconferencing (VTC) systems,
• Telephony systems composed of PBX, voice gateways, deskphones, softphones, mobile phones and smartphones.
• Interfaces with other communication services such as voice mail, instant messaging, collaboration (e.g. MS SKYPE).
• Federation with other NATO voice and video services.
• Public Announcement Systems (PAS) and Massive SMS notification systems alarms

Datacenters (DC)

• 2 Tier 4 datacenters externalized in Betzdorf and Bettembourg (LUX)
• 1 datacenter in Capellen (LUX)
• Smaller datacenters in Papa (HUN), Taranto (SOC) and Eindhoven (NL)
• Outside Cabling Plants (OCPs) in Capellen

Role Duties and Responsibilities

Day-to-day Operation and Maintenance (O&M) type of consultancy services for network, Unified Communication (UC) and datacenter (DC) and support for projects related to specific network, UC and DC related projects.

Essential Skills and Experience 

Knowledge and Skills

Must have an understanding of these technologies and the ability to configure them:

• Big scale high availability Data Center operations, management, deployments and decommissions
• Structured cabling (Fiber and copper)
• Asset Management
• Change management skills
• Cooling/ Power/ UPS/ Generator skills
• Cisco Prime Infrastructure

Competencies

• Good communication skills

Experience

• At least 2 years’ experience in a technical DC role, operating and maintaining datacenters.

NATO Experience

• 2 years minimum experience with NATO organization, NATO IT infrastructure's (network, unified communication and security) and NATO IT related policies is desirable.

Professional Certifications

• Systimax Imvision
• Other relevant certifications

Languages

• Proficiency in English (oral and written), equivalent to CEFR B2 or higher, is mandatory
• Proficiency in French is (oral) is desirable

Education

• A university degree or equivalent professional experience

Working Location

• Capellen, Luxembourg

Working Hours and Policy

• On-Site, according to NSPA flexible working hours: Monday to Thursday (07:00 – 19:00) and Friday (07:00 – 14:00)
• Public Holidays of Luxembourg will be applicable

Travel

• Travel to other NATO sites may be required occasionally: Versailles (FRA), Papa (HUN), Taranto (ITA), Eindhoven (NL) and Cologne (GE).

Security Clearance

• Valid National or NATO Secret personal security clearance

Introduction

NSPA are looking for engineers to support their Cyber Security infrastructure to covering day to day and project activities, in addition providing Cyber Security services to NSPA customers or partners from across the NATO nations.

Day to Day Activities

• Planning and carrying out the replacement of products or technologies within the infrastructure. This will involve developing time schedules, collaborating with the helpdesk, communicating with the customers, configuring the new equipment and performing the actual migration work. Following this, documentation and diagrams will have to be updated.
• Operating and maintaining a wide variety of different cyber security solutions on a day-to-day basis, including but not limited to: Network firewall, web proxy, mail proxy and anti-spam, antivirus for servers, DMZ segregation, web application firewall, intrusion prevention, SIEM log correlation and reporting, managed file transfer, certificates, strong authentication etc.
• Providing support on various cyber security tasks and operations, such as incident response, troubleshooting, change management, write and implement security procedures for operating security solutions, lifecycle management, security and risk assessments, etc.

Project Activities

• Assessment of new cyber security products or technologies. This will involve researching the product, liaising with the manufacturer, arranging for a lab trial, conducting a test phase and then writing a report and making recommendations to NSPA.
• Design and implementation of new secure solutions for various projects and to ensure that NSPA Cyber Security posture remains adequate and aligned with best practices.
• Operating effectiveness testing and improvement of existing cyber security controls involving various cyber security technologies (including but not limited to network firewalls, Web Application firewalls, SIEM, Network IPS, e-mail protection, web browsing protection, Public Key Infrastructure, Medium and Strong authentication, etc.).
• Cyber Security advisory and support provided for various customer projects.
• Cyber Security penetration testing project.

Working Location

• Main working location: Capellen, Luxembourg (NSPA HQ)
• Some projects may require business travel to other sites
• Some remote/hybrid work may be required

Working Hours

• Monday to Thursday:
• Arrival 06:00 to 09:00
• Lunch break Minimum 30 minutes 11:45 – 13:45
• Departure 16:15 to 20:00
• Friday
• Arrival 6:00 to 9:00
• Departure 12:15 to 17:00
• Public Holiday of Luxembourg will be applicable
• Some on-call duties and weekend work will be required on a rotation basis

Project Duration

• 3 years + 2 Years

 Mandatory Requirements

1. Professional Experience
1. Proven experience of at least 3 years in IT Cyber Security.
2. Proven experience of at least 1 year in a NATO environment.

1. Proven experience and skills (Minimum 4 of the below)
1. Next Generation Firewalls (including Intrusion Detection/Prevention System), 
2. Web Application Firewalls and Reverse Proxies, 
3. Web Proxies
4. E-mail gateways
5. Vulnerability Management
6. Anti-malware, sandboxing and endpoint protection technologies
7. Public Key Infrastructures (PKIs), smartcards and user authentication technologies
8. Mobile Device Management (MDM)
9. Apple infrastructure and iOS management
10. Security Information and Event Management (SIEM) 
11. Multi-Factor authentication
12. Privileged Access Management
13. Basic Knowledge - Ability to troubleshoot and solve issues involving the aforementioned technologies

1. Proven knowledge of
1. Basic Knowledge - Cloud Architecture and Security
2. Basic Knowledge - Operating System (Windows and Linux) security and of Active Directory security
3. Basic Knowledge - Networking protocols
4. Basic Knowledge - Application Security
5. Basic Knowledge - Programming Skills in Bash or Python or Perl
6. Basic Knowledge - Offensive security tactics, techniques, tools and procedures
7. Triage following procedures - Handling security alerts (ex: antivirus alert, suspicious email report)
8. Basic Knowledge - Handling security incident/intrusion 

1. Language
1. Proficiency in English, written and oral, equivalent to CEFR B2 or higher
2. Security Clearance

Hold a valid NATO SECRET (or higher) security clearance

Spektrum supports apex purchasers (NATO, UN, EU and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Background

NATO Support and Procurement Agency (NSPA) operates a large Local Area Network (LAN). NSPA also provides services to both internal users and external customers from systems hosted in several data centres. To deliver a wide range of Computer Information System (CIS) services, the whole ICT infrastructure is stretched across the LAN and numerous DMZs, requiring security protection and defence in depth with several layers of cyber protection

Project Duration

3 years

Duties and Responsibilities

• Design, document and provide assurance that the NSPA cyber security architecture is secured.
• Assess new cyber security products or technologies. This will involve researching the product, liaising with the manufacturer, arranging for a lab trial, conducting a test phase and then writing a report and making recommendations to NSPA.
• Evaluate vulnerabilities and design mitigations.
• Provide Cyber Security advisory and recommendations.

Skills and Experience

• Proven experience of at least 10 years - on medium/large projects – on complex and reliable security architecture.
• Proven experience of at least 3 years in a NATO environment.
• Proven experience in leading a full NATO system accreditation
  • Design, System Specific Security Requirement Statement (SSRS)
  • Security Operating Procedures (SecOps)
  • Concept of Operations (Con Ops).
• Proven experience and skills in the following areas:
  • Next Generation Firewalls
  • Web Application Firewalls
  • E-mail gateways
  • Intrusion Prevention System
  • Vulnerability management
  • Mobile Device Management
  • Apple infrastructure and iOS management
  • Web Proxies
  • Reverse Proxies
  • Anti-malware and endpoint protection technologies
  • Public Key Infrastructures (PKIs) and Security Incident
  • Multi-Factor authentication
  • Privileged Access Management
  • Event Management (SIEM) systems.
• Proven knowledge of:
  • Cloud Architecture and Security
  • Microsoft 365 security
  • Operating System (Windows and Linux) security and of Active Directory security
  • Networking protocols
  • Application Security
• Offensive security tactics, techniques, tools and procedures:
  • Security incident/intrusion handling
  • Project management
• Experience in triage of security alerts.
• Proficiency in English, written and oral, equivalent to CEFR B2 or higher
• Ability to explain issues at different levels of the hierarchy and in particular to management
• Ability to write clear and concise reports and technical documentation with proper justification

Working Location

• Main working location: Capellen, Luxembourg (NSPA HQ)
  • Some projects may require business travel to other sites
  • Some remote/hybrid work may be required

Working Hours

• Monday to Thursday:
  • Arrival 06:00 to 09:00
  • Lunch break Minimum 30 minutes 11:45 – 13:45
  • Departure 16:15 to 20:00
• Friday
  • Arrival 6:00 to 9:00
  • Departure 12:15 to 17:00
• Public Holiday of Luxenberg will be applicable

Security Clearance

• Valid NATO SECRET Personal Security Clearance

Introduction

NSPA are looking for engineers to support their Cyber Security infrastructure to covering day to day and project activities, in addition providing Cyber Security services to NSPA customers or partners from across the NATO nations.

Day to Day Activities

• Planning and carrying out the replacement of products or technologies within the infrastructure. This will involve developing time schedules, collaborating with the helpdesk, communicating with the customers, configuring the new equipment and performing the actual migration work. Following this, documentation and diagrams will have to be updated.
• Operating and maintaining a wide variety of different cyber security solutions on a day-to-day basis, including but not limited to: Network firewall, web proxy, mail proxy and anti-spam, antivirus for servers, DMZ segregation, web application firewall, intrusion prevention, SIEM log correlation and reporting, managed file transfer, certificates, strong authentication etc.
• Providing support on various cyber security tasks and operations, such as incident response, troubleshooting, change management, write and implement security procedures for operating security solutions, lifecycle management, security and risk assessments, etc.

Project Activities

• Assessment of new cyber security products or technologies. This will involve researching the product, liaising with the manufacturer, arranging for a lab trial, conducting a test phase and then writing a report and making recommendations to NSPA.
• Design and implementation of new secure solutions for various projects and to ensure that NSPA Cyber Security posture remains adequate and aligned with best practices.
• Operating effectiveness testing and improvement of existing cyber security controls involving various cyber security technologies (including but not limited to network firewalls, Web Application firewalls, SIEM, Network IPS, e-mail protection, web browsing protection, Public Key Infrastructure, Medium and Strong authentication, etc.).
• Cyber Security advisory and support provided for various customer projects.
• Cyber Security penetration testing project.

Working Location

• Main working location: Capellen, Luxembourg (NSPA HQ)
• Some projects may require business travel to other sites
• Some remote/hybrid work may be required

Working Hours

• Monday to Thursday:
• Arrival 06:00 to 09:00
• Lunch break Minimum 30 minutes 11:45 – 13:45
• Departure 16:15 to 20:00
• Friday
• Arrival 6:00 to 9:00
• Departure 12:15 to 17:00
• Public Holiday of Luxenberg will be applicable
• Some on-call duties and weekend work will be required on a rotation basis

Project Duration

• 3 years + 2 Years

 Mandatory Requirements

1. Professional Experience
1. Proven experience of at least 5 years in IT Cyber Security.
2. Proven experience of at least 1 year in a NATO environment.
2. Proven experience and skills (Minimum 8 of the below)
1. Next Generation Firewalls (including Intrusion Detection/Prevention System), 
2. Web Application Firewalls and Reverse Proxies, 
3. Web Proxies
4. E-mail gateways
5. Vulnerability Management
6. Anti-malware, sandboxing and endpoint protection technologies
7. Public Key Infrastructures (PKIs), smartcards and user authentication technologies
8. Mobile Device Management (MDM)
9. Apple infrastructure and iOS management
10. Security Incident Event Management (SIEM) 
11. Multi-Factor authentication
12. Privileged Access Management
13. Good Knowledge - Ability to troubleshoot and solve issues involving the aforementioned technologies
3. Skills
1. Good Knowledge - Web application penetration testing
2. Good Knowledge - Mobile application penetration testing
3. Good Knowledge - Source code vulnerability analysis
4. Good Knowledge - Ability to identify and exploit web vulnerabilities  (XSS, CSRF, SQLi, SSRF, arbitrary file upload, etc.) 
5. Good Knowledge - Ability to identify and exploit mobile vulnerabilities  (API issues, insecure storage, memory corruption, deep links, etc.) 
6. Good Knowledge - Network penetration testing experience 
7. Good Knowledge - Protocol analysis 
8. Good Knowledge - CTF experience
9. Good Knowledge - Secure coding practices 
10. Good Knowledge - Cryptography 
11. Good Knowledge - Red and Blue team experience
4. Proven knowledge of
1. Good Knowledge - Cloud Architecture and Security
2. Good Knowledge - Operating System (Windows and Linux) security and of Active Directory security
3. Good Knowledge - Networking protocols
4. Good Knowledge - Application Security
5. Experience allowing to write scripts efficiently - Programming Skills in Bash or Python or Perl
6. Good Knowledge - Offensive security tactics, techniques, tools and procedures
7. Triage, following, procedures pro-active pivoting and hunting - Handling security alerts (ex: antivirus alert, suspicious email report)
8. Good Knowledge - Handling security incident/intrusion 
5. Language
1. Proficiency in English, written and oral, equivalent to CEFR B2 or higher
2. Ability to write clear and concise reports and technical documentation with proper justification
3. Ability to explain issues at different levels of the hierarchy and in particular to management
6. Security Clearance
1. Hold a valid NATO SECRET (or higher) security clearance

We're looking for an Account Manager. Mid-Market (Italian Speaker, 12-month contract) to manage, retain, and grow relationships within our Mid-Market customer segment. In this role, you will be the primary commercial owner for a portfolio of accounts, with a clear mandate to ensure long-term customer value, successful retention, and targeted expansion. You will leverage a deep understanding of our platform and full product suite to drive consistent customer value and achieve superior renewal and expansion outcomes. This is a hybrid role based out of our London or Luxembourg offices and will report into the Manager, Account Management, Mid-Market.

WHAT YOU’LL DO:

• Maintain day-to-day contact with your book of Mid Market customers, establishing influential relationships by providing timely answers to questions, monitoring health and adoption, in order to enhance performance across social media.
• Manage the post-sale relationships, including multithreaded customer engagements. Implement negotiation strategies with manager support to drive successful renewal and expansion outcomes.
• Provide weekly forecasts and maintain rolling forecasts ensuring SFDC is consistently updated for your customers. Monitor account data health, identify risks and/or objections, and escalate risks to internal stakeholder groups for timely mitigation to ensure customer retention.
• Act as a trusted advisor throughout the customer journey, leveraging your knowledge of product fit while tailoring existing renewal strategy to meet customers’ unique needs with manager support.
• Conduct Strategic Business Reviews (SBR) to discuss accomplishments, opportunities, account growth and to identify areas of improvement
• Monitor and report on customer engagement activities and results in order to assess trends using SFDC, Gainsight, Gong and others
• Consistently build an expansion pipeline, focusing on the upsell of product add-ons upon contract renewal or during the service period to meet or exceed expansion targets.
• Demonstrate an understanding of contract terms and processes in order to positively influence the renewal process as well as ensure a seamless customer experience.
• Report clients' feedback to manager and relevant internal stakeholders
• Log feature requests and update customer account notes in Salesforce. Identify and escalate potential account risks and maintain SFDC hygiene
• Collaborate with Professional Services where applicable
• Perform other related duties as assigned.

WHAT YOU’LL NEED:

• Relevant experience in sales or customer success experience, preferably in a fast paced, SaaS industry
• Fluent in English and Italian
• Proven success managing a customer portfolio; demonstrated ability to manage a high volume of opportunities and transactions, while leveraging data driven insights within the customer journey and sales process.
• Proven record of quota attainment and/or portfolio management and can share experiences of developing business plans with a mix of tactics.
• Experience using sales tools such as SFDC, Gong, Sales Navigator, 6Sense, and Gainsight
• Belief in ValueSelling, with a strong sense of what customers value and how to challenge them to develop a deeper understanding of how Hootsuite delivers impact and ROI.
• Open Communication: Clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding, supporting new owls with internal training and collaboration sessions.
• Collaboration and Teamwork: Works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs. Commitment to Results: Consistently achieving results, demonstrating high performance, and challenging self and others to deliver results.
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers to meet their needs.
• Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.
• Perseverance: Pursues everything with energy, drive, and a need to finish - doesn’t give up.

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best  work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-IA #LI-Hybrid

We’re looking for an Associate Product Manager to help with various aspects of product management, from initial research to post launch activities. In this role, you'll assist in product discovery and customer research to inform decisions. You’ll support a wide range of internal stakeholders from the engineering, product marketing and sales teams to ensure a cohesive user experience. This role is open to applicants located in London, England; Luxembourg, Luxembourg and Toronto, Canada. In this role, you will report to the Group Product Manager. 

WHAT YOU’LL DO: 

• This role is centered within the Identity & User Management, and Billing areas.
• Assist in research projects and customer discovery initiatives to inform product decisions.
• Review, groom, and prioritize the product backlog in collaboration with Product Managers and Engineering teams.
• Participate in day-to-day activities with Engineering teams, including sprint planning, backlog refinement, and delivery support.
• Help teams remove blockers, manage dependencies, and resolve prioritization conflicts.
• Analyze performance metrics and help the Product Manager to make informed decisions.
• Support communication and visibility of product initiatives to the organization, particularly marketing, sales, and customer success.
• Collaborate with product and user interface designers to understand user experience design principles and customer journey optimization.
• Partner with product marketing to understand go-to-market strategies and customer communication approaches.
• Participate in agile development processes and learn best practices for product delivery.
• Support the creation and maintenance of product documentation, roadmaps, and stakeholder communications.
• Assist in the analysis of product performance through the adoption funnel of mobile and SaaS products.
• Learn and apply product planning, prioritization, and execution frameworks.

WHAT YOU’LL NEED: 

• A post-secondary degree in computer science, business, engineering, or equivalent combination of education and experience.
• 2-5 years of experience in analytics, growth, technology, consulting, or related field.
• Experience working in an agile environment is a plus.
• Understanding of (or a keen interest in) identity protocols like OAuth2 or SAML, and comfort navigating the logistical complexities of global billing systems and subscription lifecycles.
• Interest to build a career in software product management, with a keen interest in technology products.
• Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing team needs over individual needs
• Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results.
• Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action.
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding.
• Priority Setting: focuses time/energy on the most important issues/opportunities.
  • Clearly understand how to assess the importance of tasks and decisions.
• Resilience & Adaptability: can effectively cope with change, finding ways to advance work and projects.
• Self Development: is personally committed to, and actively works to continuously improve.

WHO YOU ARE: 

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best  work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-AD #LI-Remote

We're seeking an exceptional Executive Assistant who goes beyond administrative support to become an indispensable strategic partner. In this role, you'll serve as a trusted advisor to our executive leaders, offering valuable insights while creating seamless communication channels across the organization. Your proactive leadership ensures smooth operations as you anticipate and resolve problems before they escalate. With exceptional organizational abilities, critical thinking skills, and business acumen, you'll contribute directly to strategic decisions while managing competing priorities with ease. 

The ideal candidate excels at relationship management, drives innovation in workflows, and demonstrates expertise in administrative best practices - all while maintaining a steadfast commitment to the company's objectives and becoming an essential force behind your executive’s and team's collective success.

This role is hybrid and candidates need to be based out of Luxembourg or nearing countries.

WHAT YOU’LL DO:

• Project Management: Drive cross-functional initiatives from concept to completion, collaborating across teams and departments to align efforts, maintain momentum, and deliver outcomes that advance company goals.
• Event Planning: Lead the end-to-end planning of global team offsites and events, including agenda development, hotel contract negotiations for room blocks, meeting spaces, and catering, as well as coordinating team activities and securing external speakers.
• Backoffice Coordination: Partner with internal departments - including Tax and others - to coordinate executive presence across global offices, ensuring the right information is collected, shared, and actioned in a timely manner.
• Executive Time Management: Manage schedules and  ensure alignment with key business priorities by utilizing strategic prioritization techniques and a deep understanding of company goals.
• Relationship Management: Cultivate strong relationships with key stakeholders, both internal and external, to foster collaboration and streamline communications. 
• Ownership of Planning and Execution: Increase productivity by planning, executing, and owning tasks, and ensuring accountability for the timely completion of key deliverables.
• Meeting Management: Oversee  end-to-end planning and execution of meetings, including agenda development, logistics, documentation of key outcomes, tracking and reporting of action items to support effective management of productive meetings.  
• Process and Systems Management: Develop systems and workflows to enhance efficiency, improve organization, and create streamlined processes.
• Information Consolidation: Gather and organize organizational data and information, consolidating it into clear executive summaries to support decision-making and streamline communication.
• Complex Scheduling and Calendar Management: Provide dynamic and flexible scheduling and calendar support. Assist with thorough preparation for all commitments, including creating and reviewing briefing materials, meeting agendas, and itineraries.
• Personal Task Management: Manage personal appointments and coordinate events, tasks and activities to support a balanced and efficient work-life integration.
• Email Inbox Management: Efficiently manage and prioritize incoming emails, ensuring timely responses to urgent matters, organizing communication for easy access, and filtering out unnecessary distractions to maintain focus on high-priority tasks.
• Global Travel Management: Oversee the planning and coordination of both domestic and international travel, including oversight and approval of Department travel. This includes handling complex itineraries, managing travel documents, and ensuring all logistics are in place. Accuracy and a keen attention to detail are critical.
• Expense and Budget Management: Manage travel expenses and other reimbursements in a timely manner.
• Perform other related duties as assigned

WHAT YOU’LL NEED:

• 8-12 years of experience providing executive-level support, with demonstrated experience supporting senior executives in a fast and agile environment. Experience in the SaaS industry would be an asset.
• Technical Proficiency: Demonstrated high aptitude for learning new tools, systems, and processes quickly, with the ability to adapt to evolving technologies and workflows. Strong working knowledge of Microsoft Office and Google Suite.
• Global Travel Expertise: Significant experience managing complex global travel, including the preparation of all necessary documentation for international travel.
• Adaptability: Thrive in a fast-paced, often ambiguous environment, and handle changes with a positive, proactive attitude.
• Attention to Detail: Impeccable attention to detail in every task, ensuring flawless execution in scheduling, documentation, and travel arrangements.
• Prioritization and Urgency: Skilled in managing and prioritizing multiple requests simultaneously while maintaining a focus on quality, urgency, and agility. The ability to manage time effectively across multiple time zones is essential.
• Ownership and Initiative: Take ownership of tasks and projects with minimal supervision, anticipating needs and creating solutions that support the goals of the organization.
• Strong Communication Skills: Excellent verbal and written communication skills, with the ability to clearly and effectively communicate across a wide range of stakeholders.
• Integrity and Discretion: Display the highest level of integrity and professionalism, handling confidential information with discretion and sound judgment.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-NS1 #LI-Hybrid

We’re looking for an Intermediate Software Developer, DevOps who can help us support the development organization to deliver value to customers in a reliable, efficient, and safe manner. You’ll be working in a focused team that owns one piece of the production application environment and the developer experience, you will execute on defined projects to achieve team-level goals. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work or a hybrid model. This role is open remotely to applicants located in Luxembourg.

WHAT YOU’LL DO:

• Write software - tools, libraries, automation, services 
• Design and build our infrastructure platform
• Identify and implement new platform features
• Research and evaluate new technologies
• Refactor, rewrite or retire existing platform features
• Operate our developer experience and production application environments
• Diagnose and repair our distributed systems
• Perform maintenance, upgrades and migrations
• Control or eliminate repetitive tasks, alert noise, and business-as-usual work
• Enable development teams
• Provide executable interfaces to our infrastructure platform
• Provide tools and best practices to support the entire software development lifecycle
• Participate in a flexible on-call rotation 
• Communicate by writing documentation, participating in meetings, and showing off your work at demos
  
  

WHAT YOU’LL NEED:

• A degree in Computer Science or Engineering or equivalent experience working in an SRE, DevOps or software engineering role
• An ability to write software and working knowledge of software engineering practice
• Experience using infrastructure-as-code tools to build and run cloud infrastructure
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
• Self Development: is personally committed to, and actively works to continuously improve
• Problem Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems
• Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects
• Preferred. Working knowledge of Linux systems administration, including troubleshooting system-level issues, networking (L3-L7) and basic monitoring
• Preferred. Experience with operating, building and maintaining cloud infrastructure
• Preferred. An understanding of SaaS software development practice; Ideally you have experience working on a SaaS product
  
  

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-IA #LI-Remote

The Principal Solutions Architect will own the end‑to‑end design of complex customer/prospect solutions built on top of our social media management platform, with a strong focus on integrations, workflows, and measurable business value. This person will act as the bridge between customer‑facing teams (mostly AMs and AEs) and Product & Tech: translating client use cases and operational constraints into robust technical architectures, and turning those architectures into clear, actionable briefs for our product managers and engineering teams. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work. This role is open to applicants located in London, England, United Kingdom and Luxembourg, Luxembourg. In this role, you will report to the Solutions Director.

WHAT YOU’LL DO:

• Participate in strategic client / prospects meetings and discovery workshops with strategic/enterprise accounts to understand business objectives, current tools, and operational constraints.
• Challenge and refine client requirements, uncovering underlying needs and proposing pragmatic solutions grounded in our platform capabilities.
• Articulate complex technical concepts in simple, non‑technical language to senior business stakeholders (CMO, Head of Social, Customer Care, Digital, Data teams).
• Act as a trusted advisor on topics such as social data architecture, governance, workflow design, and integration strategy notably on RFP or RFI. 
• Lead the design of end‑to‑end solutions that leverage our core platform capabilities (publishing, engagement, listening, analytics, governance) and integrate with external systems (CRM, customer care platforms, marketing automation, data warehouses, BI tools, etc.).
• Translate complex integration requirements (APIs, webhooks, SSO, data sync, custom workflows) into user‑centric, value‑oriented solution designs.
• Produce clear architecture artefacts when needed: solution blueprints, sequence diagrams, data flow diagrams, and configuration guides.
• Evaluate feasibility, risks, and trade‑offs of different solution approaches, always balancing speed, robustness, and scalability.
• Translate client and operational needs into structured, actionable briefs for Product and Engineering:
  • Clear problem statements and business context.
  • Detailed functional and non‑functional requirements.
  • Edge cases, constraints, and acceptance criteria.
• Work closely with Product Managers to prioritise requirements, shape roadmaps, and assess build‑vs‑configure‑vs‑integrate options.
• Partner with Engineering to validate technical designs, refine implementation details, and ensure solutions we would be pushing to our clients/prospects are aligned with platform architecture and standards or alternatively set guardrails and manage expectations.
• Provide feedback loops from the field back into the product: recurring patterns, blockers, integration gaps, and opportunities for new capabilities.
• Guide project teams (PS, Customer Success, Partner teams) during implementation as the “design authority” for the solution.
• Review technical configurations and integration setups to ensure they adhere to the agreed architecture and best practices.
• Help define standards, patterns, and reusable assets (templates, reference architectures, integration playbooks) that make future projects faster and more consistent.

WHAT YOU’LL NEED: 

• Extensive years of experience in a relevant role: Solutions Architect, Solutions Engineer, Senior Solutions Consultant, Technical Consultant, or similar in a SaaS / digital platform environment.
• Strong experience with integration‑heavy solutions involving APIs, webhooks, SSO/identity, and data pipelines.
• Experience working with at least some of the following: CRM (Salesforce, Dynamics, HubSpot, etc.), contact centre / ticketing tools (Zendesk, ServiceNow, etc.), marketing automation, CDP/DMP, data warehouses/BI tools.
• Background in social media / digital marketing / customer care platforms is a strong plus, ideally with tools like Hootsuite, Sprinklr, Sprout, Khoros, Brandwatch, Talkwalker, etc.
• Proven track record acting as a bridge between business stakeholders and technical teams, ideally in a role reporting into a Solutions / Professional Services / Customer Success organization.
• Solid understanding of modern web and SaaS architectures: RESTful APIs, webhooks, OAuth/SSO, microservices, event‑driven workflows.
• Ability to read API documentation, reason about data models, and specify integration patterns (batch vs real‑time, push vs pull, error handling, monitoring).
• Comfort discussing technical topics with engineers (data structures, rate limits, performance considerations) even if you are not the one writing production code.
• Familiarity with data concepts: data mapping, normalization, basic SQL or BI concepts, and how social data flows into broader customer data ecosystems.
• Strong ability to translate technical possibilities and limitations into clear business impacts and trade‑offs.
• User and value‑oriented mindset: always able to answer “who is this for, what changes for them, and how do we measure success?”.
• Comfortable working in a fast‑moving environment with evolving requirements; able to iterate quickly while maintaining architectural rigor.
• Customer Focus: Demonstrated desire to proactively help internal/external customers meet their needs
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Collaboration and Teamwork: working with others to deliver results, meaningfully contributing to the team, being a dependable partner

WHO YOU ARE: 

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

 Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-Remote #LI-IA

We are looking for a Senior Workplace Experience & Safety Specialist to join our team on a 9 month fixed term contract (maternity leave coverage). In this role, you will drive office logistics, workplace safety, and employee engagement initiatives, helping to support and enhance office operations across our global footprint. You will ensure compliance with health and safety regulations while contributing to a safe, efficient, and engaging work environment. Reporting to the Manager, Workplace Experience, this role is ideal for someone passionate about facilities management, workplace safety, and employee experience in a dynamic, global setting.

WHAT YOU’LL DO:

• Oversee facilities operations for the Luxembourg office, and support additional office locations as needed, collaborating closely with leadership to ensure seamless workplace management
• Act as a Workplace Health & Safety representative, ensuring compliance with workplace safety regulations, policies, and best practices across office locations
• Lead workplace safety initiatives, including enforcing health & safety policies, conducting risk assessments, and maintaining regulatory compliance documentation
• Develop and implement emergency response protocols, oversee evacuation drills, and coordinate workplace safety training to ensure employee preparedness
• Build and manage relationships with facilities vendors, suppliers, and contractors, ensuring high-quality service and cost-effective solutions
• Collaborate with the Workplace Experience Team to seek continuous improvements, develop maintenance plans, coordinate office moves, and schedule repairs as needed to support our operations
• Manage and resolve facilities-related requests through Zendesk, ensuring timely issue resolution for EMEA offices while providing cross-regional support as needed
• Track budgets and invoices to ensure cost-effective facilities and event operations
• Serve as the primary liaison with regulatory bodies, occupational health services, emergency responders, and workplace safety authorities.
• Develop and implement global employee engagement initiatives, ensuring an inclusive experience for both remote and in-office employees.
• Work with Employee Resource Groups (ERGs) to help with any catering and/or in-office help for ERG events 
• Perform other related duties as assigned

WHAT YOU’LL NEED: 

• Experience in facilities, workplace experience, and/or project coordination: 5-8 years of related experience
• Experience with workplace health & safety, risk assessments, or occupational safety compliance is an asset
• Experience managing global event (in-person and virtual) 
• Completion of or willingness to obtain the required Health & Safety Designated Worker training in Luxembourg within 12 months of hire, as per local regulation
• Excellent organizational skills 
• Solid understanding of monitoring and tracking budgets 
• Process/Project Management: skilled at figuring out and managing the processes and timelines necessary to get work accomplished 
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding 
• Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects 
• Problem Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems
• Customer Focus: demonstrates a desire to proactively help and serve internal/external customers meet their needs 
• Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs 

WHO YOU ARE:

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-OnSite #LI-NS1

At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world.

Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. 

What you’ll be doing

As the Sales Manager, you’ll be responsible for identifying, negotiating, and closing partnerships with restaurants and retailers. You’ll build strong pipelines, manage relationships, and collaborate closely with cross-functional teams to ensure long-term partner success.

Day-to-day in this role you’ll:

• Explore and prospect the market to uncover untapped opportunities
• Identify potential partnerships and initiate engagement with restaurants and retailers aligned with Wolt’s vision
• Manage your pipeline of prospects systematically and ensure consistent progress
• Assess venue performance to set profitable business terms and negotiate agreements
• Collaborate closely with internal departments, ensuring clear and effective communication

Our humble expectations 

You’ll do well at Wolt if you:

• 3-5 years of experience in retail sales, account management, field operations, or sales support
• Have excellent analytical skills to support data-driven sales decisions.
• Have the charm, empathy and honesty to build strong relationships.
• Are used to high-performance, high-expectation cultures.
• Have a proven track record of making sales and closing deals.
• High ownership mentality with ambition to go beyond the obvious
• Are entrepreneurial, innovative, and good at solving problems.
• Can adapt quickly in a rapidly changing market.
• Fluent in French and English
• Luxembourgish is a plus

Why you’ll love it

• 🚀Global and growing fast: Be part of a fast-moving scaleup
• 🤩Ride of a lifetime: Accelerate your career and build your sales skills 
• 💪Instant impact: Take ownership and make a difference
• 💙Big hearts and small egos: Surround yourself with smart, friendly people

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going! 

We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today!  💙

Enterprise Account Manager, Restaurant

At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world.

Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. 

As our new Enterprise Account Manager you’ll be trusted with a portfolio of nationally recognized brands, each with ambitious goals, multi-layered decision-making structures, and large operational footprints. You’ll be responsible for unlocking their full potential on Wolt by building strong relationships, running sophisticated campaigns, and making data-driven decisions that drive both growth and profitability.

What you’ll be doing

As our Enterprise Account Manager, you’ll be the primary point of contact for a number of large enterprise accounts. You’ll work across multiple layers of each organisation – from central decision-makers to regional managers and local stores – with a focus on long-term growth and operational excellence.

You’ll plan and execute advanced promotional campaigns, lead commercial negotiations, and use data to optimize every aspect of partner performance. In addition to managing your portfolio, you’ll help shape internal tooling and best practices that support the broader enterprise AM community.

Day-to-day in this role you’ll:

• Own a small but commercially significant portfolio of restaurant enterprise accounts end-to-end
• Lead negotiations and strategic planning in collaboration with senior internal and external stakeholders
• Drive adoption of relevant Wolt products such as Wolt+, Wolt Ads, Wolt Drive, and Wolt Capital
• Analyse partner performance in depth – from conversion rates to delivery efficiency – and turn insights into concrete actions
• Collaborate cross-functionally with teams like Marketing, Operations, Analytics, and Product to ensure smooth execution of partner plans and bring feedback from the field into internal roadmaps
• Build tools, frameworks, or workflows that support smarter decision-making within your team and across the region
• Tailor your approach to different organisational layers, from headquarters to local store operators

Our humble expectations 

We’re looking for someone who combines commercial sharpness, analytical depth, and strong interpersonal skills – and who’s motivated by solving complex challenges.

• Strategic commercial thinking – You understand what drives partner performance and profitability, and you can develop win-win plans that balance long-term growth with short-term impact
• Advanced analytical skills – You’re highly comfortable navigating BI tools like Looker or Excel, building your own performance views, and using data to guide negotiations, campaigns, and optimisations
• Ownership mindset – You take full responsibility for your portfolio, push projects forward without being asked, and proactively solve problems when roadblocks appear
• Process builder – You enjoy improving how things work – whether through creating internal tooling, building a new report, or refining the way we engage with partners
• Experience – You likely have 4+ years in account management, strategy, consulting, or commercial roles with enterprise exposure
• Languages – You’re fluent in French  and English, both written and spoken

What we offer

At Wolt, we believe great people thrive when given ownership, trust, and the chance to make an impact. As our Enterprise Account Manager, you’ll get exactly that – along with a competitive salary and the opportunity to grow in a fast-moving global tech company with plenty of career paths. 

On top of that, you’ll get a competitive salary, Wolt discounts, daily lunch, and a well-stocked office with coffee, soft drinks, and fruit – plus a range of local benefits.

Why you’ll love it

• 🚀Global and growing fast: Be part of a fast-moving scaleup
• 🤩Ride of a lifetime: Accelerate your career and build your sales skills 
• 💪Instant impact: Take ownership and make a difference
• 💙Big hearts and small egos: Surround yourself with smart, friendly people

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going! 

We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today!  💙

About us

We’re Littlepay - a growing fintech headquartered in Melbourne with operations in the UK, EU, LATAM, USA, and Australia. Our payments platform enables our customers to pay for public transport using any payment card, mobile wallet, or wearable device. Processing over USD 1 billion a year in 19 countries and continuing to expand globally, we’re proud to move more people through better payment experiences.

About the opportunity

The Littlepay Platform Team provides tooling and support for our Engineering organisation, owns shared and fundamental services, and collaborates with teams for their DevOps or infrastructure projects. Joining the Infra side of the team, you’ll be working closely with your Infra team mates and with the Platform Devex team on build systems, production support, and PCI-compliant infrastructure. You’ll encourage and support DevOps practises through tooling, vendor management and support. You’ll also work on and be on call for our base infrastructure across the platform, including networking, ECS runtime, PKI and RDS.

Key Responsibilities

This role calls for a self-sufficient engineer who can use their experience to:

• Support devops practises by maintaining tooling infrastructure and providing day-to-day troubleshooting
• Join the on-call roster for our platform across weekdays, overnights and weekends
• Consider and improve the Littlepay software ecosystem across the full build-test-deploy- release-monitor cycle
• Maintain, improve and design cost-effective and scalable PCI-compliant infrastructure
• Mentor and support platform team members
• Stay up-to-date with AWS services and industry trends
• Write and maintain internal tools, services and documentation
• Support the Littlepay engineering function

About You:

Core Skills and Attributes

• Programming and Scripting — any language, familiarity with Java, Go and Bash preferred
• Communication — we do a lot of communicating and strong written and verbal will be important
• Empathy — we’re a service provider, so having high empathy for our internal stakeholders is a big deal
• A love of learning — we take learning and growth seriously and you’ll need to be down with that

For this role we are specifically looking for candidates who are strong in:

• AWS — especially serverless runtime and cloud networking
• DevOps — releasing software is your jam, you know what a DORA metric is and how to use it to improve processes, experience with Buildkite preferred
• DevSecOps — security is at the heart of everything we do, so must be considered a fundamental part of the DevOps cycle

Our Benefits

We love to look after our people. At Littlepay, you'll be part of an inclusive and diverse team that celebrates the differences and unique gifts we each bring to work.

You’ll have access to:

• A high trust working environment, with access to cloud collaboration tools like Notion, Slack, Miro, Google Workspace, and Jira to help us work together effectively
• Paid professional development (including conferences, courses, learning subscriptions, etc.)
• Harrison Assessments - our talent management provider that facilitates continuous professional development
• A variety of flexible leave options
• A company-wide paid day off
• Our generous employee referral program
• Wellbeing support- including a free School of Life subscription for all employees
• Mid-year, quarterly, and end-of-year corporate and team events and workshops
• Short-term remote working arrangements
• International travel opportunities (dependent on role)

In-office expectations

At Littlepay, we believe great work happens when we solve problems, together. We see in-person collaboration as an important way to build connections, share ideas, and support each other meaningfully.

For those assigned to an office location, we generally expect a minimum two-day presence in the office each week. This may vary depending on your role, team, and location. For example, our team in Luxembourg works 4 days from the office, whereas our AU and UK teams currently work a minimum of 2 days onsite in our Melbourne/London offices. Some positions might require more frequent office attendance to support cross-functional collaboration, customer engagement, or specific team workflows. Your hiring manager will provide details relevant to your role.

We aim to strike a healthy balance between in-person connection and flexibility, while staying connected to deliver with speed and agility as we continue to scale, ensuring our ways of working support both our people and our shared ambition to move more people through better payment experiences.

Our Recruitment Process

If you’ve been shortlisted for the role, you’ll first have a chat with our Talent team, who will set up an interview if the stars align. A short workplace preferences questionnaire will also be sent to help us learn more about the way you prefer to work. Following a successful first interview, you’ll meet with a second set of Littlepay folks, and be invited to participate in the final stage before being presented with an offer.

If you have any questions regarding the recruitment process or if you require any accommodations for any stage in the interview process, please don’t hesitate to let us know. Additionally, if you don’t meet all of the criteria (we know that some underrepresented groups tend to avoid applying if they don’t), please still apply. We really enjoy meeting people who might bring a fresh perspective on a problem we need to solve!

Ultimately, being part of our small but mighty team means you'll have the opportunity to learn about micropayments, and have a hand in the provision of services that impact millions of people. You’ll help us deliver on our revolutionary product roadmap and help scale our platform as we continue to expand across the globe.

If this opportunity interests you, hit apply! We look forward to learning about you.

ABOUT THE TEAM:

We are pleased to have a dynamic, forward-thinking group of professionals, deeply committed to supporting Tide in its growth while maintaining the highest standards of regulatory compliance and risk management. We have great cross-collaboration both within and outside the team and we pride ourselves on our team culture, ways of working and the support we provide to each other and to the business.

If joining the Compliance Team, you will be part of a supportive and knowledgeable group, with opportunities to work on complex, high-impact projects that contribute directly to Tide’s success and growth. You’ll be encouraged to bring new ideas, challenge the status quo, and take ownership of key compliance initiatives.

ABOUT THE ROLE:

As Regulatory Risk & Compliance Manager - EUR, you will play a vital role in ensuring Tide complies with the evolving regulatory requirements set by the CSSF and other EU regulators. You will be responsible for identifying, assessing, and mitigating regulatory risks, while ensuring that Tide’s compliance frameworks are embedded across the business.

Working closely with teams across the organisation, including Product, Member Operations, Payments, Marketing, Legal and Finance, you will provide expert advice on regulatory developments, lead compliance initiatives, and integrate regulatory requirements into our day-to-day operations.

As the subject matter expert on particular regulations, you’ll help to steer decisions, impact strategies and support the rest of the team and business. At Tide, you’ll be able to work in a fast-paced environment, with cross-team exposure, inquisitive freedom and the ability to impact how Tide conducts its business.

As Regulatory Risk & Compliance Manager you will:

• Execute the Compliance Monitoring Plan, taking ownership of monitoring activities, addressing findings, and engaging stakeholders as needed.
• Horizon scanning and regulatory mapping for regulatory developments across Luxembourg and the EU, assess their impact, and advise on necessary actions.
• Manage regulatory submissions to the CSSF such as Compliance summary report, long form report and the annual complaints reports. 
• Ensure accurate and timely regulatory reporting for BCL monthly reports. 
• Provide regulatory guidance on product and service development, conducting compliance assessments for new initiatives.
• Maintain and update compliance policies in line with Luxembourg and EU regulations, tracking required refresh cycles.
• Support the Chief Compliance Officer and the Global Director of Compliance in regulatory engagements, strategic planning, and governance.
• Lead and actively participate in the Regulatory Risk & Compliance working group, ensuring key issues are identified, addressed, and escalated.
• Coordinate and deliver compliance and risk-related training across the business.
• Collect and prepare MI for internal governance reporting and external regulatory submissions.
• Track regulatory deadlines, file submissions, maintain a log of regulatory interactions, and prepare for meetings and inspections with CSSF and other authorities.
• Engage with internal teams to respond to compliance-related requests and regulatory inquiries, ensuring cross-functional alignment.
• Work closely with the 1LOD to remediate regulatory oversight findings and enhance controls.
• Identify, assess, and monitor regulatory risks, ensuring appropriate mitigation measures are in place.
• Support internal and external audits, participate in compliance reviews, and oversee effective remediation of findings.

WHAT WE ARE LOOKING FOR:

• At least 6 years of experience in Compliance, Regulatory Risk, or Risk Management at a senior level within financial services.
• Strong expertise in Luxembourg (CSSF) and EU financial regulations, including PSD2, GDPR, EBA Guidelines and related frameworks.
• Direct experience interacting with regulators, handling responses, managing notifications, and supporting regulatory inspections, audits, and thematic reviews.
• Proven track record in regulatory submissions, licence applications, and reporting, ensuring compliance with Luxembourg and EU requirements.
• Experience in oversight functions, monitoring key risk indicators (KRIs), and providing Compliance Advisory on new initiatives, products, and services.
• Background in Banking, FinTech, Payments/E-Money firms, or Regulatory Consultancy.
• Experience working with firms under CSSF  regulations.
• Ability to interpret complex regulations, research requirements, and advise internal stakeholders on compliance matters.
• Proactive problem solver with a strong sense of ownership and accountability in resolving compliance challenges.
• Exceptional organisational skills, managing multiple projects, deadlines, and regulatory engagements effectively.
• Meticulous attention to detail, with strong drafting, analytical, and risk assessment skills.
• Fluency in English with German and/or French and/or Luxembourgish as a strong plus.

WHAT YOU’LL GET IN RETURN:

Our location-specific employee benefits are designed to cater to the unique needs of Tideans:

• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office.
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.

TIDEAN WAYS OF WORKING:

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. #LI-AC1 #LI-Hybrid

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. 

The Compliance team’s mission is to contribute to company wide cornerstones, security, transparency and regulation, on which we have built our business to bring safe and reliable access to crypto for all our customers.

As a Deputy MLRO / AML Lead, you will be responsible for the design, implementation, and ongoing effectiveness of the AML/CFT framework of Bitstamp by Robinhood Europe, ensuring full compliance with the relevant AML/CFT requirements stemming from our CASP and Payment Services activities.

This role is based in our Luxembourg office, with in-person attendance expected  5 days per week. 

At Bitstamp by Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. 

What you’ll do

Core Activities:

• Oversee the customer onboarding review and approval process for customers presenting higher risk of ML/TF of Bitstamp by Robinhood Europe with the support of the AML Analyst team and the Compliance Operations team.
• Oversee the ongoing EDD review and approval process for customers of Bitstamp by Robinhood Europe with the support of the AML Analyst team and the Compliance Operations team.
• Ensure timely and effective resolution of the escalations from the first line of defense on customer onboarding, transaction monitoring alerts, guidance requests and any other topic that requires Compliance review.
• Lead the daily Compliance Committee with the Chief Compliance Officer of Bitstamp by Robinhood Europe to review and approve the account opening of customers presenting higher risk of ML/TF.

Team Leading:

• Lead the AML Analyst team and participate actively in their recruitment, training, onboarding, and progress within the organization.
• Act as an ambassador for Compliance at Bitstamp by Robinhood.

Process, Procedures and Policies:

• Deliver continuous improvement of AML/CFT policies and procedures, ensuring these are fit for purpose, meeting regulatory requirements and are updated and maintained.
• Work collaboratively with the Chief Compliance Officer of Bitstamp by Robinhood Europe to ensure that the policy requirements pertaining to AML/CFT are addressed.
• Work collaboratively with the Compliance departments of all entities of Robinhood Crypto to ensure alignment of the compliance processes – where possible – and operational consistency across the locations.
• Actively engage with governing bodies, officers, and staff, sharing best practices and clarifying potential compliance concerns.

Reporting:

• Undertake regular reporting on both a periodic and ad-hoc basis to both the Chief Compliance Officer and the Board of Directors of Bitstamp by Robinhood Europe, on the fulfillment of these responsibilities, the effectiveness of the overall AML/CFT program and progress of any AML-related projects that are being undertaken.
• Work collaboratively with the Chief Compliance Officer Europe on the periodic regulatory reporting, including preparation of the communication and presentation to the regulators on an ad-hoc basis.

What you bring

• At least 8 years of relevant experience in the Regulatory Compliance division of regulated financial institutions (ideally crypto, banking, payments or e-money) as part of the second line of defense.
• Prior experience within the crypto industry is a strong plus but not required. However, a demonstrable interest in the sector is necessary.
• Relevant Compliance certifications or recognized professional certifications in Compliance.
• High level of understanding of all applicable CSSF regulatory frameworks impacting the business that is commensurate with the seniority of the role. Knowledge and experience in all aspects of financial crime compliance, specifically AML, KYC, EDD, and customer onboarding.
• Ability to analyze and synthesize complex information and distill into readily comprehensible and practical advice relevant to the commercial, strategic and financial context, applying a risk-based approach to development of business solutions and decision-making. Demonstrate a creative and innovative approach by finding different ways to look at problems and design novel solutions. 
• Ability to effectively communicate with the regulator and other stakeholders within the Robinhood Group and provide practical, actionable, and value-added recommendations.
• Used to working in a diverse, international, fast-moving business and fast evolving regulatory environment.
• Strong written and verbal communication skills with an excellent knowledge of English language (written and verbal). 
• Strong sense of team spirit and cross-functional collaboration.
• Strong communication and interpersonal skills, with the ability to build and maintain effective relationships with internal and external stakeholders.
• Autonomous, pro-active and hands-on with the ability to prioritize and manage own work effectively, apply a breadth of technical, business, product and customer domain knowledge, own the outcome, make an impact, and manage a team to deliver the same. 

What we offer

• Challenging, high-impact work to grow your career.
• Performance driven compensation with multipliers for outsized impact and bonus programs.
• Top tier benefits to fuel your work, including supplemental health insurance, ancillary insurance, and mental health support programs.
• Lifestyle wallet - a highly flexible employer-paid benefits spending account expenses beyond traditional benefits such as wellness, childcare, learning, and more.
• Time off to recharge including company holidays, paid time off, sick time, paid volunteer time off, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces. 
• Monthly commuter stipend to help offset in-office commuting costs.

About the team & role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. 

The team’s mission is to safeguard the financial stability of our trading operations. By independently challenging front-line strategies and validating complex margin models, we ensure the safe and sustainable growth of our derivatives product.

As a Derivatives Risk Oversight Lead, you will serve as a key representative of Second Line of Defense for our derivatives trading platform, leading the oversight and continuous enhancement of risk management frameworks across the derivatives product and the Bitstamp Financial Services (BFS) entity.

This role is based in our Ljubljana office, with in-person attendance expected at least 3 days per week.

At Bitstamp by Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

Applications for this role will be accepted through May 29, 2026.

What you’ll do

• Support the Director of Risk in implementing and managing the financial risk management programs for the Bitstamp Financial Services (BFS) Entity and other parts of the Bitstamp group, with particular focus on market, product, counterparty, margin, collateral, and liquidity risks arising from spot and derivatives activities.
• Provide independent monitoring of risk exposures across financial and operational risks and escalate breaches of approved limits, with a primary emphasis on trading-related risks and scalable control design as the business grows.
• Review and validate risk models and assess exposure metrics across derivatives products and trading strategies, including independent challenge of product calculations, valuation logic, exposure metrics, and model assumptions.
• Define and periodically review margin methodologies. Independently assess the adequacy of margin and collateral practices implemented by 1LOD, including initial margin, maintenance margin, liquidation thresholds, collateral haircuts, concentration add-ons, and stressed close-out assumptions.
• Define counterparty risk framework and limits; independently monitor exposures and challenge limit utilization, concentration risk, and interconnected exposures across spot and derivatives books.
• Conduct stress testing and scenario analysis to assess the impact of adverse market conditions and extreme events on the derivatives portfolio and develop contingency plans accordingly, including the design of independent house stress scenarios and the ability to reproduce and challenge 1LOD stress calculations.
• Complete quarterly regulatory submissions required under the MiFID license, such as capital requirement calculation (ICAAP) and quantitative reporting, including prudential risk indicators.
• Build or enhance internal capital and liquidity models, taking into account new risks arising from derivatives trading within the BFS entity,, including risks related to perpetual swaps, leverage, funding mechanics, basis dislocations, liquidation events, market gaps, and stressed liquidity.
• Participate in development of key risk and early warning indicators and monitoring as well as reviews of risk appetites, including collaboration with 1LOD on defining KPI/KRI thresholds and escalation triggers (e.g., green/orange/red status).
• Establish a regular and repeatable risk assessment process covering daily monitoring, weekly and monthly deep dives, periodic model and margin review, exception tracking, and formal escalation governance.
• Collaborate with process owners to facilitate appropriate management and control of all material risks for the BFS entity, while acting as a subject-matter expert on derivatives and trading risk.
• Promote a risk-aware culture, including facilitating regulatory-required risk training, and support clear ownership between 1LOD and 2LOD in risk identification, challenge, escalation, and remediation.
• Report findings to management and regulatory authorities, highlighting key risk metrics, exposures, and mitigating actions, with clear articulation of breaches, trends, emerging risks, and required management actions.
• Collaborate closely with Product, Operations, Compliance, Legal, and Technology teams to ensure that risk management considerations are integrated into business processes and decision-making, including new product approval, control design, risk tooling, and scalable operating processes.
• Independently connduct spot and derivatives risk assessments, including hedge effectiveness, basis risk, collateral sufficiency, concentration risk, and the impact of extreme market moves across linked positions.
• Support the scaling of the business by ensuring that risk methodologies, controls, reporting, and governance remain robust as volumes, client complexity, and product range increase.

What you bring

• 5+ years of experience in financial risk management, ideally in a second line of defense capacity. Experience in a derivatives trading firm or brokerage is strongly preferred, and direct derivatives/market risk experience is essential.
• Excellent analytical skills and attention to detail, with the ability to interpret complex data and identify actionable insights, and to independently test, recalculate, and challenge front-line risk metrics and product outputs.
• Good understanding of the MiFID regulatory framework (particularly derivatives) and prudential expectations relevant to investment firms offering derivatives products.
• Good knowledge of the components of a balance sheet and drivers of income, including the capital, liquidity, and P&L implications of leveraged derivatives activity.
• Ability to operate independently and navigate ambiguity.
• Effective communication and presentation skills, including the ability to challenge senior stakeholders with credible quantitative analysis and clear risk recommendations.
• Knowledge of the blockchain and virtual currency environment is preferred, with a strong understanding of crypto market structure, spot trading, derivatives products, and perpetual swaps.
• Excellent English language skills (written and verbal).

What we offer

• Challenging, high-impact work to grow your career.
• Performance driven compensation with multipliers for outsized impact and bonus programs.
• Top tier benefits to fuel your work, including supplemental health insurance, ancillary insurance, and mental health support programs.
• Lifestyle wallet - a highly flexible employer-paid benefits spending account expenses beyond traditional benefits such as wellness, childcare, learning, and more.
• Time off to recharge including company holidays, paid time off, sick time, paid volunteer time off, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces. 
• Monthly commuter stipend to help offset in-office commuting costs.

About the team & role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. 

The team’s mission is to safeguard the financial stability of our trading operations. By independently challenging front-line strategies and validating complex margin models, we ensure the safe and sustainable growth of our derivatives product.

As a Derivatives Risk Oversight Lead, you will serve as a key representative of Second Line of Defense for our derivatives trading platform, leading the oversight and continuous enhancement of risk management frameworks across the derivatives product and the Bitstamp Financial Services (BFS) entity.

This role is based in our Luxembourg office, with in-person attendance expected at least 3 days per week.

At Bitstamp by Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

• Support the Director of Risk in implementing and managing the financial risk management programs for the Bitstamp Financial Services (BFS) Entity and other parts of the Bitstamp group, with particular focus on market, product, counterparty, margin, collateral, and liquidity risks arising from spot and derivatives activities.
• Provide independent monitoring of risk exposures across financial and operational risks and escalate breaches of approved limits, with a primary emphasis on trading-related risks and scalable control design as the business grows.
• Review and validate risk models and assess exposure metrics across derivatives products and trading strategies, including independent challenge of product calculations, valuation logic, exposure metrics, and model assumptions.
• Define and periodically review margin methodologies. Independently assess the adequacy of margin and collateral practices implemented by 1LOD, including initial margin, maintenance margin, liquidation thresholds, collateral haircuts, concentration add-ons, and stressed close-out assumptions.
• Define counterparty risk framework and limits; independently monitor exposures and challenge limit utilization, concentration risk, and interconnected exposures across spot and derivatives books.
• Conduct stress testing and scenario analysis to assess the impact of adverse market conditions and extreme events on the derivatives portfolio and develop contingency plans accordingly, including the design of independent house stress scenarios and the ability to reproduce and challenge 1LOD stress calculations.
• Complete quarterly regulatory submissions required under the MiFID license, such as capital requirement calculation (ICAAP) and quantitative reporting, including prudential risk indicators.
• Build or enhance internal capital and liquidity models, taking into account new risks arising from derivatives trading within the BFS entity,, including risks related to perpetual swaps, leverage, funding mechanics, basis dislocations, liquidation events, market gaps, and stressed liquidity.
• Participate in development of key risk and early warning indicators and monitoring as well as reviews of risk appetites, including collaboration with 1LOD on defining KPI/KRI thresholds and escalation triggers (e.g., green/orange/red status).
• Establish a regular and repeatable risk assessment process covering daily monitoring, weekly and monthly deep dives, periodic model and margin review, exception tracking, and formal escalation governance.
• Collaborate with process owners to facilitate appropriate management and control of all material risks for the BFS entity, while acting as a subject-matter expert on derivatives and trading risk.
• Promote a risk-aware culture, including facilitating regulatory-required risk training, and support clear ownership between 1LOD and 2LOD in risk identification, challenge, escalation, and remediation.
• Report findings to management and regulatory authorities, highlighting key risk metrics, exposures, and mitigating actions, with clear articulation of breaches, trends, emerging risks, and required management actions.
• Collaborate closely with Product, Operations, Compliance, Legal, and Technology teams to ensure that risk management considerations are integrated into business processes and decision-making, including new product approval, control design, risk tooling, and scalable operating processes.
• Independently connduct spot and derivatives risk assessments, including hedge effectiveness, basis risk, collateral sufficiency, concentration risk, and the impact of extreme market moves across linked positions.
• Support the scaling of the business by ensuring that risk methodologies, controls, reporting, and governance remain robust as volumes, client complexity, and product range increase.

What you bring

• 5+ years of experience in financial risk management, ideally in a second line of defense capacity. Experience in a derivatives trading firm or brokerage is strongly preferred, and direct derivatives/market risk experience is essential.
• Excellent analytical skills and attention to detail, with the ability to interpret complex data and identify actionable insights, and to independently test, recalculate, and challenge front-line risk metrics and product outputs.
• Good understanding of the MiFID regulatory framework (particularly derivatives) and prudential expectations relevant to investment firms offering derivatives products.
• Good knowledge of the components of a balance sheet and drivers of income, including the capital, liquidity, and P&L implications of leveraged derivatives activity.
• Ability to operate independently and navigate ambiguity.
• Effective communication and presentation skills, including the ability to challenge senior stakeholders with credible quantitative analysis and clear risk recommendations.
• Knowledge of the blockchain and virtual currency environment is preferred, with a strong understanding of crypto market structure, spot trading, derivatives products, and perpetual swaps.
• Excellent English language skills (written and verbal).

What we offer

• Challenging, high-impact work to grow your career.
• Performance driven compensation with multipliers for outsized impact and bonus programs.
• Top tier benefits to fuel your work, including supplemental health insurance, ancillary insurance, and mental health support programs.
• Lifestyle wallet - a highly flexible employer-paid benefits spending account expenses beyond traditional benefits such as wellness, childcare, learning, and more.
• Time off to recharge including company holidays, paid time off, sick time, paid volunteer time off, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces. 
• Monthly commuter stipend to help offset in-office commuting costs.

About the team & role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. 

The team’s mission is to safeguard the financial stability of our trading operations. By independently challenging front-line strategies and validating complex margin models, we ensure the safe and sustainable growth of our derivatives product.

As a Derivatives Risk Oversight Lead, you will serve as a key representative of Second Line of Defense for our derivatives trading platform, leading the oversight and continuous enhancement of risk management frameworks across the derivatives product and the Bitstamp Financial Services (BFS) entity.

This role is based in our UK office, with in-person attendance expected at least 3 days per week.

At Bitstamp by Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

• Support the Director of Risk in implementing and managing the financial risk management programs for the Bitstamp Financial Services (BFS) Entity and other parts of the Bitstamp group, with particular focus on market, product, counterparty, margin, collateral, and liquidity risks arising from spot and derivatives activities.
• Provide independent monitoring of risk exposures across financial and operational risks and escalate breaches of approved limits, with a primary emphasis on trading-related risks and scalable control design as the business grows.
• Review and validate risk models and assess exposure metrics across derivatives products and trading strategies, including independent challenge of product calculations, valuation logic, exposure metrics, and model assumptions.
• Define and periodically review margin methodologies. Independently assess the adequacy of margin and collateral practices implemented by 1LOD, including initial margin, maintenance margin, liquidation thresholds, collateral haircuts, concentration add-ons, and stressed close-out assumptions.
• Define counterparty risk framework and limits; independently monitor exposures and challenge limit utilization, concentration risk, and interconnected exposures across spot and derivatives books.
• Conduct stress testing and scenario analysis to assess the impact of adverse market conditions and extreme events on the derivatives portfolio and develop contingency plans accordingly, including the design of independent house stress scenarios and the ability to reproduce and challenge 1LOD stress calculations.
• Complete quarterly regulatory submissions required under the MiFID license, such as capital requirement calculation (ICAAP) and quantitative reporting, including prudential risk indicators.
• Build or enhance internal capital and liquidity models, taking into account new risks arising from derivatives trading within the BFS entity,, including risks related to perpetual swaps, leverage, funding mechanics, basis dislocations, liquidation events, market gaps, and stressed liquidity.
• Participate in development of key risk and early warning indicators and monitoring as well as reviews of risk appetites, including collaboration with 1LOD on defining KPI/KRI thresholds and escalation triggers (e.g., green/orange/red status).
• Establish a regular and repeatable risk assessment process covering daily monitoring, weekly and monthly deep dives, periodic model and margin review, exception tracking, and formal escalation governance.
• Collaborate with process owners to facilitate appropriate management and control of all material risks for the BFS entity, while acting as a subject-matter expert on derivatives and trading risk.
• Promote a risk-aware culture, including facilitating regulatory-required risk training, and support clear ownership between 1LOD and 2LOD in risk identification, challenge, escalation, and remediation.
• Report findings to management and regulatory authorities, highlighting key risk metrics, exposures, and mitigating actions, with clear articulation of breaches, trends, emerging risks, and required management actions.
• Collaborate closely with Product, Operations, Compliance, Legal, and Technology teams to ensure that risk management considerations are integrated into business processes and decision-making, including new product approval, control design, risk tooling, and scalable operating processes.
• Independently connduct spot and derivatives risk assessments, including hedge effectiveness, basis risk, collateral sufficiency, concentration risk, and the impact of extreme market moves across linked positions.
• Support the scaling of the business by ensuring that risk methodologies, controls, reporting, and governance remain robust as volumes, client complexity, and product range increase.

What you bring

• 5+ years of experience in financial risk management, ideally in a second line of defense capacity. Experience in a derivatives trading firm or brokerage is strongly preferred, and direct derivatives/market risk experience is essential.
• Excellent analytical skills and attention to detail, with the ability to interpret complex data and identify actionable insights, and to independently test, recalculate, and challenge front-line risk metrics and product outputs.
• Good understanding of the MiFID regulatory framework (particularly derivatives) and prudential expectations relevant to investment firms offering derivatives products.
• Good knowledge of the components of a balance sheet and drivers of income, including the capital, liquidity, and P&L implications of leveraged derivatives activity.
• Ability to operate independently and navigate ambiguity.
• Effective communication and presentation skills, including the ability to challenge senior stakeholders with credible quantitative analysis and clear risk recommendations.
• Knowledge of the blockchain and virtual currency environment is preferred, with a strong understanding of crypto market structure, spot trading, derivatives products, and perpetual swaps.
• Excellent English language skills (written and verbal).

What we offer

• Challenging, high-impact work to grow your career.
• Performance driven compensation with multipliers for outsized impact, bonus programs, and equity ownership.
• Top tier benefits to fuel your work, including supplemental health insurance, ancillary insurance, and mental health support programs.
• Lifestyle wallet - a highly flexible employer-paid benefits spending account expenses beyond traditional benefits such as wellness, childcare, learning, and more.
• Time off to recharge including company holidays, paid time off, sick time, paid volunteer time off, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces. 
• Monthly commuter stipend to help offset in-office commuting costs.

Job Description

We are looking for a Project Manager to join the CEO Office and drive high-priority, cross-functional initiatives across the company.
Reporting to the Chief of Staff, you will operate at the center of decision-making.

This role is designed for someone who thrives in ambiguity, enjoys solving complex business problems, and can move seamlessly from strategy to execution. You will work closely with senior leadership and have direct exposure to critical topics shaping the company’s growth.

What you’ll do

• Lead end-to-end delivery of strategic projects, from problem definition to execution and rollout
• Structure ambiguous topics into clear plans, with defined milestones, owners, and success metrics
• Coordinate cross-functional stakeholders (Product, Engineering, Finance, Sales, Compliance) to ensure alignment and delivery
• Track performance, manage risks, and ensure consistent delivery of outcomes
• Build and validate business cases (market sizing, unit economics, competitive positioning)
• Identify operational inefficiencies and implement scalable solutions
• Prepare high-quality materials for executive discussions and decision-making
• Leverage AI tools to improve workflows, automate processes, and enhance decision-making
• Support company-wide planning and operating rhythm (e.g. OKRs, strategic initiatives, governance cadences)

What we’re looking for

• 5+ years of experience in top-tier consulting and/or project management roles
• Experience in payments or fintech
• Proven track record of delivering complex projects in fast-paced environments
• Strong problem-solving and stakeholder management skills
• Hands-on experience using AI to solve real business problems (or building personal AI-driven projects)
• Data-driven mindset with the ability to prioritize and make decisions under ambiguity
• Fluent in English (French is a plus) 

Process: 

• HR Call
• Interview with Chief of Staff
• Interview with CPO 
• Case Study

ABOUT THE ROLE
Here’s what you’ll be doing:

• Create and cultivate deep business relationships with the biggest producers, creators, venues and key stakeholders in the entertainment industry.
• Develop and deliver a growth strategy for the market, with an innovative and effective approach to scaling Fever's presence in the region
• Expertly manage commercial strategy with large partners ensuring value creation for both parties, and a sustainable strategic partnership between Fever and event organisers
• Evidence strong organizational skills to effectively balance and grow a large base of clients 
• Collaborate closely with cross functional stakeholders to successfully deliver on partner growth across Luxembourg and internationally
• Keep up to date with everything cool that’s happening in the entertainment; think of yourself as the expert for new and trending experiences

ABOUT YOU
Here’s what you should bring to the table:

• At least 4+ years of top tier consulting or equivalent experience, with ideally an additional 4+ years of experience in relevant sectors (e.g. corporate management, tech companies, sport / music / arts)
• Strong business development and partnership management skills
• Self-starter mentality with an ability to work in a demanding, dynamic start-up environment
• Demonstrated data-driven approach to business and task prioritization
• Excellent communication skills both written and verbal along with strong attention to detail
• Comfort in working with Microsoft Office, Google docs, and a Sales CRM (Sugar CRM is preferred)
• Knowledge of the city’s entertainment, events, and lifestyle trends

BENEFITS & PERKS

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
• Stock Options
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Responsibility from day one and professional and personal growth
• Great work environment with a fun, international team of talented people to work with!

#LI-hybrid #LI-fulltime

Key Account Director Funds DACH  - Ebury Institutional 

Ebury Luxembourg - Office based

As a Key Account Director Funds - DACH you will be accountable for growing and managing Ebury’s Institutional client base in the DACH region. You will be responsible for promoting the growth of the Ebury’s Institutional brand through direct sales, visiting events and networking in the private market space. You will develop Ebury’s market share in the space by partnering with Fund Administrators, Fund Formation Lawyers, and Corporate Service Providers servicing the space.

What you’ll do

• Develop and implement effective sales strategies to acquire new institutional clients and expand the existing client base.
• Establish and maintain strong relationships with institutional clients and the fund eco-system (fund administrators, corporate service providers, law firms, etc.), understanding their investment objectives, risk appetite, and FX requirements.
• Research, identify and prospect different Institutional clients that have the need for cross border payments, FX and FX hedging.
• Establish rapport and build credibility with clients through networking opportunities and effectively presenting solutions that encompass the client’s entire international payment needs and Forex solutions.
• Stay updated on industry developments, competitor activities, and regulatory changes affecting institutional FX markets.
• Collaborate with internal teams such as, FX dealing and operations to ensure seamless execution and delivery of services to clients.
• Leveraging the global footprint of Ebury to service our clients in a truly global way.

What you’ll need

• Have a proven track record of sales management within FX or other cross-border financial services selling to institutional clients in the DACH region.
• Proven analytical, problem solving, numerical & verbal reasoning skills.
• Are a skilled negotiator, able to build and leverage relationships at senior levels.
• Demonstrated track record of building and maintaining relationships with institutional clients and a good understanding of the fund space in the UK.
• Strong understanding of institutional FX markets, trading strategies, and risk management techniques.
• Based in Luxembourg.
• German required.

Why Ebury? 

Industry leading compensation and the opportunity to quickly increase your earnings through a transparent compensation scheme.

• Extensive and expanding product suite.
• Rapid career progression and a range of structured career paths including leadership, account management/dealing.
• Training and mentoring from some of the world’s most experienced and successful FX professionals.

International development opportunities including attending global bootcamps.

Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury!

You can also connect with me on LinkedIn - Fred Mugridge

#LI-FM2 
#LI-ONSITE

Are you a French language expert eager to shape the future of AI? Large‑scale language models are evolving from clever chatbots into powerful engines of linguistic discovery. With high‑quality training data, tomorrow’s AI can democratize world‑class education, keep pace with cutting‑edge research, and streamline communication for French speakers everywhere. That training data begins with you—we need your expertise to help power the next generation of AI.

We’re looking for French language specialists who live and breathe French grammar, syntax, morphology, phonology, semantics, and pragmatics. You’ll challenge advanced language models on topics like verb conjugation, gender and number agreement, French idioms, phonetic nuances, sentence structure, and stylistic variation—documenting every failure mode so we can harden model reasoning.

On a typical day, you will converse with the model on language scenarios, verify factual accuracy and logical soundness, capture reproducible error traces, and suggest improvements to our prompt engineering and evaluation metrics.

A master’s or PhD in French language, linguistics, or a closely related field is ideal; peer‑reviewed publications, teaching experience, or hands-on linguistic analysis projects signal fit. Clear, metacognitive communication—“showing your work”—is essential.

Ready to turn your French language expertise into the knowledge base for tomorrow’s AI? Apply today and start teaching the model that will teach the world.

We offer a pay range of $8-to- $65 per hour, with the exact rate determined after evaluating your experience, expertise, and geographic location. Final offer amounts may vary from the pay range listed above. As a contractor you’ll supply a secure computer and high‑speed internet; company‑sponsored benefits such as health insurance and PTO do not apply.

Job title: French Language Specialist – AI Trainer  

Employment type: Contract  

Workplace type: Remote  

Seniority level: Mid‑Senior Level

Senior Business Development Manager ( Dutch Speaking)  - Luxembourg 

Convera is seeking a Dutch speaking Senior Business Development Manager to manage corporate accounts, develop effective sales strategies, identify new business opportunities and develop strong client relationships. You’ll join our Cross-border Sales team, based out of our Luxembourg office, where you will be responsible for the sales of complex products, hedging solutions & FX into the Dutch & Dutch speaking markets to businesses utilising cross-border payments.  

Fluency in Dutch is mandatory for this position. 

You will be responsible for: 

• Approaching business prospects on behalf of the company to attract new clients for our Corporate Sales division. 

• Influencing clients from ranging from the finance director or chief executive officer of a large, established corporations. 

• Consulting with clients on their currency requirements, risk profile and payment solutions whilst progressing towards securing sustainable, profitable trading relationships. 

• Performing market analysis, attending on and offline events. 

• Managing the full sales-cycle up to on-boarding the new client, before handing over responsibility to your colleagues in the client account management team. 

• Collaborating with colleagues from different departments within Convera. 

You should apply if you have/are: 

• Ambitious, self-motivated, confident with high integrity and tenacity to outperform the competition. 

• Financially astute with knowledge of business needs and able to demonstrate success in new business sales in a dynamic environment consistently achieving or exceeding targets. 

• Experienced using the principles of consultative selling and customer acquisition (including networking events, trade fairs, cold calling, etc.) 

• Adept at executive corporate level negotiations and building long-term client relationships. 

• Foreign Exchange or Finance knowledge (required). 

• Ability to work individually, and to collaborate with others in a fast-paced, team environment, making quick decisions, and managing timelines. 

• Previous experience working towards key performance indicators and individual targets to achieve weekly, quarterly, and annual goals. 

About Convera 

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. 

Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs. 

Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. 

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. 

We offer an abundance of competitive perks and benefits including: 

• Market competitive monthly gross salary and generous commission structure 

• Private medical insurance  

• Meal Vouchers 

• Employee assistance program providing confidential counselling 24/7 

• Paid volunteering opportunities (5 days per year) 

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. 

Apply now if you are ready to unleash your potential!