Reddit is seeking an experienced sales leader for our Global Strategic Accounts organization. This team is a specialized group within Global Large Customer Sales that oversees Reddit’s most significant global advertising partners end-to end by leading joint business planning, global strategy, and cross-regional execution

In this role, you will be responsible for building and scaling high-stakes global partnerships that are of substantial revenue-generating importance to the company. You will accelerate global market expansion for Reddit by developing and executing sophisticated strategic plans that prioritize deep engagement, sustainable growth, and long-term value. Your overarching responsibility is to elevate our global partnerships, business operations, and organizational design across all markets. You will manage a sales leadership team consisting of Directors and Senior Managers.

This role is required to be based out of San Francisco or Los Angeles.

Responsibilities:

• Lead and mentor a high-performing organization of Directors, Senior Managers, Sales Managers, and Client Partners focused on Reddit’s most complex and high-value global partnerships.
• Drive global revenue growth by identifying opportunities in both new and existing markets and negotiating and managing Joint Business Partnership agreements with partners. 
• Develop and implement scalable global playbooks and industry-specific strategies.
• Lead vertical strategy and development in close partnership with Regional Vertical Senior Directors.
• Work closely with cross-functional leadership, including Product, Engineering, and Marketing, to influence the roadmap for innovation, technical product development, and advanced measurement solutions.
• Serve as the strategic bridge across regions by centralizing communication structures, consolidating enterprise-level product requests, and aligning regional execution with global strategy.
• Build and strengthen C-Suite and executive-level relationships with global partners through strategic engagements, trust-building, and high-level knowledge sharing.
• Proactively identify next-generation partnerships and expand the strategic client roster annually or biannually to ensure long-term platform health.
• Ensure alignment of global goals with the company’s overall business strategy.
• Lead the planning and execution of multi-region education sessions, events, and summits to align internal and external stakeholders.

Required Qualifications:

• 18+ years of experience in digital media sales, marketing, or business development.
• 10-12+ years of people management experience, with a proven track record of managing other people managers and senior leadership tiers.
• Demonstrated success in accelerating market share and revenue in diverse international markets.
• Deep understanding of digital advertising ecosystems, with the ability to consult on product innovation and measurement development.
• Exceptional ability to influence and build trust with C-level stakeholders at the world's largest enterprise partners.
• Experience with complex global deal structuring, revenue forecasting, and large-scale organizational management spanning multiple regions.
• A data-driven thinker who can synthesize market trends, partner needs, and Reddit's unique platform strengths into high-impact business opportunities.
• Proven ability to drive results through collaboration and influence across Product, Marketing, and Regional Sales functions without direct authority.
• Prior experience in high-growth or "scale-up" environments where you have built teams and processes from the ground up.

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

#LI-Hybrid

We are looking for a detail-oriented, strategic, and outcomes-driven Principal Analyst to join our GTM Operations team, supporting processes and systems across our global go-to-market (GTM) organization — including Customer Success, Sales, and other customer-facing teams.

You will act as a senior thought partner to GTM leadership, owning complex, cross-functional initiatives that improve operational efficiency, drive data-informed decision making, and scale our customer lifecycle processes globally. This role requires the ability to influence senior stakeholders across functions and regions, navigate ambiguity, and turn strategy into measurable business impact.

We are looking to speak to candidates who are based in the United States for our hybrid or remote working models.

As a Principal GTM Operations Analyst, you will:

• Partner with senior leaders across Customer Success, Sales, and other GTM teams to design, optimize, and scale core processes across the customer lifecycle, including customer engagement, renewals, and account management workflows
• Own the strategy, design, and continuous improvement of global operational processes, ensuring scalability, consistency, and alignment to GTM and company priorities across regions
• Translate ambiguous business problems into clear operational and technical requirements, working closely with CRM Engineering and GTM Systems teams to deliver high-impact system and tooling improvements
• Drive material improvements in activity tracking, customer health signals, lifecycle workflows, and other key operational insights to enable better customer engagement, planning, and outcomes
• Define, instrument, and monitor key performance indicators and operational metrics to evaluate GTM initiatives and provide clear, data-driven recommendations to leadership
• Lead complex, cross-functional programs from problem definition through execution, including roadmap ownership, stakeholder alignment, risk management, and executive updates
• Establish and maintain governance frameworks, operating cadences, and documentation to ensure process clarity, adoption, and continuous improvement across global GTM teams
• Proactively identify operational gaps and inefficiencies, quantify impact, and propose data-driven solutions that improve GTM productivity, customer outcomes, and revenue performance
• Serve as a mentor and senior partner within the GTM Operations team, helping raise the bar on process design, execution, and cross-functional collaboration
• Bring forward new ideas, tools, and best practices that improve how we scale GTM operations globally

The Ideal Candidate has:

• Bachelor’s Degree in Business, Economics, Finance, Computer Science, or a related field
• 7+ years of work experience in GTM Operations, Revenue Operations, Sales Operations, Customer Success Operations, Business Operations, or a related field
• Demonstrated ability to solve complex, ambiguous problems end-to-end — from framing and analysis through recommendation, execution, and measurement
• Proven track record of designing and scaling GTM processes and driving measurable process and productivity improvements for a global GTM organization
• Experience leading cross-functional projects and programs with multiple senior stakeholders, with a strong ability to influence without direct authority
• Excellent communication skills, including the ability to synthesize complex concepts into clear narratives and influence both business and technical stakeholders, including senior leaders
• Deep experience with CRM systems, particularly Salesforce, and familiarity with GTM tooling
• Experience in a consumption/pay-as-you-go business model is a plus
• Strong organizational skills and the ability to manage multiple, competing priorities in a fast-paced, globally distributed organization
• A proactive, ownership-minded approach and the ability to operate with a high degree of autonomy and accountability for outcomes

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273423069

The Role 

You’ll build the network foundations at the core of our mission that enable the development and operation of high-powered satellites – from our corporate offices, factory floor to test, launch, and on-orbit operations. You will define and evolve the architectures that connect people, systems, and missions to ensure resilient and high-performance networking across production labs, data centers, cloud environments, and global operations. In your first six months, you’ll set the technical direction for how we design, secure, and operate networks that can keep pace with rapid hardware iteration and mission-critical timelines. As we scale your work will become a force multiplier – supporting increasingly powerful spacecraft, more complex missions, and the subsequent infrastructure required to deliver a new class of satellite technology. The networks you build will be foundational to how K2 Space designs, tests, launches, and operates the most capable satellites in the industry. 

Responsibilities 

• Serve as the principal technical authority for enterprise networking, defining long-term network architecture and strategy aligned with business and security objectives 

• Architect, design, and govern large-scale, highly available, and secure network environments across data centers, cloud, hybrid, and global WANs 

• Own network reference architectures, standards, and design patterns, ensuring scalability, resiliency, performance, and operational consistency 

• Lead the design and execution of complex initiatives such as data center modernization, cloud networking transformations, SD-WAN deployments, and zero-trust network architectures 

• Evaluate network technologies, service providers, and vendors; make strategic recommendations on adoption, optimization, and deprecation 

• Mentor senior and staff-level network engineers, raising the technical bar and building organizational depth 

Qualifications 

• 8+ years of demonstrated experience in the Networking Architecture and Design, Network Implementation and Network Test Automation 

• Strong foundation in IT network and systems methodology (analysis, design, development, testing, implementation, and post-implementation support) 

• In-depth knowledge of networking protocols (e.g., BGP, OSPF, EIGRP, MPLS, TCP/IP). 

• Experience with logical design models (L2/L3, VPC, VDC, Datacenter Zones, Spanning Tree, VRF, VTP, VLANs, and cabling) 

• Working technical knowledge of network control protocols (QoS, PfR, PoE, NTP, DHCP), network management protocols (CDP, FTP, TFTP, SNMP) 

• Relevant certifications (e.g., CCNP, CCIE, ITIL Foundations v3, etc.) 

Nice to Have 

• Bachelor’s degree (or equivalent) in computer science or engineering 

• Technical certifications (i.e., Network+, MCSE, Security+) 

Compensation and Benefits: 

• Base salary range for this role is $155,000 – $185,000 and equity in the company 

• Salary will be based on several factors including, but not limited to: knowledge and skills, education, and experience level 

• Comprehensive benefits package including paid time off, medical/dental/vision coverage, life insurance, paid parental leave, and many other perks 

LA28 does not provide relocation assistance.

LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. We are on a singular mission to create an Olympic and Paralympic Games that celebrate all that this city and country have to offer, delivering an unparalleled experience for athletes, fans, partners and our community.  

The 2028 Games mark the return of the Summer Games to the U.S. for the first time in 32 years and Los Angeles’ third time hosting an Olympic Games and first time welcoming the Paralympic Games. This presents the unique and exciting opportunity to celebrate our legacy with the Games and push the Olympic and Paralympic Movements forward, writing a new chapter of Games history in Los Angeles.  

Putting on an Olympic and Paralympic Games is a team sport. To build a Games unlike any the world has seen before, we need the best team in place–a team full of diverse perspectives, experiences and expertise. We are guided by the following set of values and behaviors–optimism, integrity, excellence, inclusion, co-creation and boldness–and look forward to hearing about how your past experiences align with them.

Manager, Bus Systems:

The Manager, Bus Systems is a key member of the LA28 Bus Operations teams, supporting the planning, coordination, and delivery of bus services for Olympic and Paralympic Games stakeholders. This role contributes to the development and implementation of system-specific transport operations, helping to ensure reliable, efficient, and timely movement across competition and non-competition venues. 

Working in close coordination with and reporting to the Director, Stakeholder Bus Systems, internal LA28 Functional Areas (FAs), and the Games Transport Program Integrator (GTPI), the Manager, Bus Systems supports the development of operational plans across areas, such as route planning, vehicle allocation, depot coordination, and service scheduling. As such, this role will consist of regular movements between distributed Games-time venues and operational sites, including at times when public transportation options may be limited. 

The Manager, Bus Systems role plays an important part in translating stakeholder requirements into operational plans, supporting readiness activities, and contributing to Games-time delivery within an assigned stakeholder transport system.  

Key Responsibilities:

Service Planning and Design 

• Support the development of service delivery plans aligned with competition schedules and venue operations. 

• Coordinate route planning inputs, stop locations, and depot pairings in collaboration with the GTPI and internal planning teams. 

• Contribute to ensuring integration with other transport modes and stakeholder services. 

Operational Readiness 

• Coordinate and support readiness activities, including simulations, test events, and venue walkthroughs. 

• Assist in validating bus and crew requirements through demand modeling and scenario planning. 

• Support the development of contingency approaches for service disruptions and operational changes. 

Games-Time Execution 

• Support delivery of a designated stakeholder-specific bus operation during Games-time. 

• Monitor service performance metrics (e.g., on-time performance, load factors) and escalate issues as required. 

• Coordinate with GTPI and venue teams to support issue resolution and operational adjustments. 

Stakeholder Coordination 

• Coordinate with internal stakeholders, Venue Management, and Transport Stakeholder Services to confirm service requirements. 

• Support ongoing communication to ensure alignment between planning assumptions and operational delivery. 

Technology and Reporting 

• Support implementation and use of operational systems, including GPS tracking and performance dashboards. 

• Maintain accurate documentation of operating plans and support reporting activities pre-Games, during games time, and post-Games. 

Background & Requirements:

• 5+ years of experience in transportation planning, operations, or logistics, preferably within large-scale or complex environments. 

• Experience supporting service planning, scheduling, or operational delivery in bus or fleet operations. 

• Ability to coordinate across multiple stakeholders and contribute to integrated operational delivery. 

• Experience supporting system implementation, operational tools, or data-driven decision-making is beneficial. 

• Demonstrated ability in leadership and people management. 

Expectations:

• Comfortable working within a matrix environment, coordinating across multiple functional areas and partners. 

• Able to manage defined workstreams with a level of autonomy while aligning with broader program direction. 

• Strong communication skills, with the capacity to translate operational needs into clear inputs and actions. 

• Detail-oriented, with a focus on operational delivery and practical implementation. 

• Adaptable and responsive to evolving priorities in a dynamic, fast-paced environment. 

• Proactive and solutions-oriented, able to identify and escalate issues appropriately. 
• This job description is not exhaustive. The role will evolve in line with the developing needs of the Bus Operations program, and the successful candidate will be expected to adapt accordingly and support emerging priorities.  

Education:

• Bachelor’s degree in Transportation Planning, Urban Planning, or a related field, or equivalent practical experience. 

Physical Requirements and Working Conditions:

• Ability to work across office settings and on-site operational environments, including depots, venues, and transport hubs. 

• Willingness to work flexible and extended hours, including early mornings, evenings, weekends, and holidays during peak periods. 

• Ability to travel between multiple locations to support operational readiness and live service delivery. 

• Capacity to alternate between desk-based systems monitoring and active on-site coordination in fast-paced, high-pressure environments. 

• Comfortable working in dynamic conditions, including outdoor settings, varying weather, elevated noise levels, and large crowds, while using standard operational technology (e.g., laptops, radios, mobile devices). 

The annual base salary range for this position is $88,000.00 - $115,000.00. The pay scale provided is the range that LA28 reasonably expects to pay as starting base compensation for this role. All LA28 compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with LA28’s operational business needs and applicable law.

LA28 does not provide relocation assistance.

LA28 is committed to fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. LA28 will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and all applicable laws. We strive to build a team that is inclusive and encourage qualified candidates of all backgrounds, perspectives, and identities to apply. We assess applications based on relevant skills, education, and experience a candidate can add to our team. 

LA28 does not provide relocation assistance.

LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. We are on a singular mission to create an Olympic and Paralympic Games that celebrate all that this city and country have to offer, delivering an unparalleled experience for athletes, fans, partners and our community.  

The 2028 Games mark the return of the Summer Games to the U.S. for the first time in 32 years and Los Angeles’ third time hosting an Olympic Games and first time welcoming the Paralympic Games. This presents the unique and exciting opportunity to celebrate our legacy with the Games and push the Olympic and Paralympic Movements forward, writing a new chapter of Games history in Los Angeles.  

Putting on an Olympic and Paralympic Games is a team sport. To build a Games unlike any the world has seen before, we need the best team in place–a team full of diverse perspectives, experiences and expertise. We are guided by the following set of values and behaviors–optimism, integrity, excellence, inclusion, co-creation and boldness–and look forward to hearing about how your past experiences align with them.

Manager, Bus Systems:

The Manager, Bus Systems is a key member of the LA28 Bus Operations teams, supporting the planning, coordination, and delivery of bus services for Olympic and Paralympic Games stakeholders. This role contributes to the development and implementation of system-specific transport operations, helping to ensure reliable, efficient, and timely movement across competition and non-competition venues. 

Working in close coordination with and reporting to the Senior Manager, Stakeholder Bus Systems, internal LA28 Functional Areas (FAs), and the Games Transport Program Integrator (GTPI), the Manager, Bus Systems supports the development of operational plans across areas, such as route planning, vehicle allocation, depot coordination, and service scheduling. As such, this role will consist of regular movements between distributed Games-time venues and operational sites, including at times when public transportation options may be limited. 

The Manager, Bus Systems role plays an important part in translating stakeholder requirements into operational plans, supporting readiness activities, and contributing to Games-time delivery within an assigned stakeholder transport system.  

Key Responsibilities:

Service Planning and Design 

• Support the development of service delivery plans aligned with competition schedules and venue operations. 

• Coordinate route planning inputs, stop locations, and depot pairings in collaboration with the GTPI and internal planning teams. 

• Contribute to ensuring integration with other transport modes and stakeholder services. 

Operational Readiness 

• Coordinate and support readiness activities, including simulations, test events, and venue walkthroughs. 

• Assist in validating bus and crew requirements through demand modeling and scenario planning. 

• Support the development of contingency approaches for service disruptions and operational changes. 

Games-Time Execution 

• Support delivery of a designated stakeholder-specific bus operation during Games-time. 

• Monitor service performance metrics (e.g., on-time performance, load factors) and escalate issues as required. 

• Coordinate with GTPI and venue teams to support issue resolution and operational adjustments. 

Stakeholder Coordination 

• Coordinate with internal stakeholders, Venue Management, and Transport Stakeholder Services to confirm service requirements. 

• Support ongoing communication to ensure alignment between planning assumptions and operational delivery. 

Technology and Reporting 

• Support implementation and use of operational systems, including GPS tracking and performance dashboards. 

• Maintain accurate documentation of operating plans and support reporting activities pre-Games, during Games time, and post-Games. 

Background & Requirements:

• 5+ years of experience in transportation planning, operations, or logistics, preferably within large-scale or complex environments. 

• Experience supporting service planning, scheduling, or operational delivery in bus or fleet operations. 

• Ability to coordinate across multiple stakeholders and contribute to integrated operational delivery. 

• Experience supporting system implementation, operational tools, or data-driven decision-making is beneficial. 

• Demonstrated ability in leadership and people management. 

Expectations:

• Comfortable working within a matrix environment, coordinating across multiple functional areas and partners. 

• Able to manage defined workstreams with a level of autonomy while aligning with broader program direction. 

• Strong communication skills, with the capacity to translate operational needs into clear inputs and actions. 

• Detail-oriented, with a focus on operational delivery and practical implementation. 

• Adaptable and responsive to evolving priorities in a dynamic, fast-paced environment. 

• Proactive and solutions-oriented, able to identify and escalate issues appropriately. 
• This job description is not exhaustive. The role will evolve in line with the developing needs of the Bus Operations program, and the successful candidate will be expected to adapt accordingly and support emerging priorities.  

Education:

• Bachelor’s degree in Transportation Planning, Urban Planning, or a related field, or equivalent practical experience. 

Physical Requirements and Working Conditions:

• Ability to work across office settings and on-site operational environments,  including depots, venues, and transport hubs. 

• Willingness to work flexible and extended hours, including early mornings, evenings, weekends, and holidays during peak periods. 

• Ability to travel between multiple locations to support operational readiness and live service delivery. 

• Capacity to alternate between desk-based systems monitoring and active on-site coordination in fast-paced, high-pressure environments. 

• Comfortable working in dynamic conditions, including outdoor settings, varying weather, elevated noise levels, and large crowds, while using standard operational technology (e.g., laptops, radios, mobile devices). 

The annual base salary range for this position is $88,000.00 - $115,000.00. The pay scale provided is the range that LA28 reasonably expects to pay as starting base compensation for this role. All LA28 compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with LA28’s operational business needs and applicable law.

LA28 does not provide relocation assistance.

LA28 is committed to fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. LA28 will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and all applicable laws. We strive to build a team that is inclusive and encourage qualified candidates of all backgrounds, perspectives, and identities to apply. We assess applications based on relevant skills, education, and experience a candidate can add to our team. 

About Sony Music Entertainment

At Sony Music Entertainment, we fuel the creative journey. We’ve played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We’ve nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time.

Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we’re committed to artistic integrity, transparency, and entrepreneurship.

Sony Music Entertainment is a member of the Sony family of global companies.

The Global Philanthropy, Social Impact & Environment (PSIE) is seeking an Environmental Social Governance (ESG) Specialist. The ideal candidate will have a strong background in administration, data analysis, and stakeholder engagement. As an ESG Specialist, you will play a crucial role in supporting our environmental and social initiatives, ensuring compliance with ESG goals, and communicating progress to internal and external stakeholders.

What you'll do:

Administration

• Work closely with the EVP on day-to-day administration and calendar management for ESG tasks, meetings, and workstreams
• Support the creation and maintenance of team project boards and keep the team on task
• Manage ESG calendar and proactively liaise with internal/external stakeholders for scheduling
• Own ESG meeting agendas and minutes with prompt distribution, meticulous archive management, and task scheduling
• Conduct internal and external research on ESG topics to assist with stakeholder engagement, reporting, benchmarking, and best practices
• Coordinate deliverables, timelines, and communication between internal teams and external partners to ensure alignment on ESG initiatives

• Develop branded ESG presentation templates and standardized slide formats (e.g., SMG, PSIE) to support consistent internal and external communication
• Create, update, and maintain ESG external decks used for stakeholder engagement, reporting, and executive briefings
• Translate complex ESG concepts into clear, visually compelling presentation materials for cross‑functional and leadership audiences

Operations

• Support the rollout of the Environmental Framework, including cross-departmental task force efforts
• Assist with ongoing environmental data collection efforts and maintain the highest level of integrity, accuracy, and transparency in GHG credit accounting practices
• Support ESG system implementation, data migration, and reporting
• Co-develop data collection training materials
• Conduct stakeholder outreach, including program info sessions and system training
• Assist with stakeholder initiatives such as employee-led ERGs, as well as label and regional OpCo target execution efforts
• Collaborate with broader Philanthropy department to support Sustainability related initiatives/ activations

• Organize, maintain, and quality‑check ESG documentation, including GEMS materials, program frameworks, and sustainability records
• Review strategic ESG documents (e.g., GM 2030 materials) and provide feedback to senior leadership and global teams to support alignment and decision‑making
• Record and maintain documentation of green initiatives, sustainability language, and program updates to support reporting and internal visibility
• Track progress across ESG workstreams and ensure accurate, up‑to‑date documentation for internal and external reporting cycles

Who you are:

• 2-5 Years of experience in corporate sustainability
• Bachelor’s degree in Environmental Studies, Environmental Policy Economics, Business, Accounting or Data Analytics preferred
• This role will handle sensitive and highly confidential information. Trustworthiness is essential with high emotional intelligence and ability to build relationships a major plus.
• Thrives in a fast-paced environment
• Strong bias for planning ahead and on-time execution
• Strong analytical background, comfort with complex data-oriented products & structured problem-solving capabilities
• Meticulous attention to detail
• Ability to translate complex information into presentations
• Strong cross-functional presentation and communication skills
• Flexibility and ability to prioritize multiple responsibilities.
• Experience with ESG regulations (SEC Climate Disclosure, California's SB 253, SB 261, CSRD, SSBJ, Extended Producer Responsibility, etc.)
• Experience with ESG framework (GRI, SASB, TCFD, etc)
• Experience with ESG reporting for corporate entities, with a strong understanding of how ESG data is organized, reviewed, and communicated for external reportings, audits, or stakeholder inquiries
• Exposure to communications and engagement campaigns, such as coordinating internal communications, developing background materials for campaigns, assisting with stakeholder engagement strategies, or supporting cross-functional collaboration between. ESG communications and external partners.
• The role requires expertise in ESG regulations and carbon accounting, with responsibilities including client engagement, staff supervision, and project management

What we give you:

• You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day  
• A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best 
• An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching 
• Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans 
• Investment in your professional growth and development enabling you to thrive in our vibrant community.  
• The space to accelerate progress, positively disrupt, and create what happens next  
• Time off for a winter recess

Sony Music is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.

Please note, this position is for our New Store Opening at Westfield Topanga.

Identifying and solving problems is something that comes natural to you. You are organized, strategic and collaborative about getting to the best results with your team. We want people with their own opinions that are straight to the point, have an eye for style and are pro-active.  As Store Manager you will be responsible for achieving sales and service targets; maintaining best practices and identifying areas of improvements for store operations and other factors that contribute to providing an excellent experience for our customers and team members alike.

What you will do:

• Lead and develop a professional store team to achieve company goals and incrementally improve individual objectives
• Collaborate with training teams to effectively to develop a gold standard team
• Establish weekly/monthly objectives for the team
• Ensure that all employees present professionally according to company policies and practice highest level of customer service to achieve maximum sales and radically personal experience
• Recruit qualified professional people and consistently raise the bar of your core team by networking in your market to source for top talent
• Own store P&L report and manage budgets (salary, expenses, inventory, etc.)
• Ensure that all merchandise is properly and attractively displayed as per visual guidelines
• Ensure all store standards and operations are to company standards
• Collaborate with store support departments to effectively utilize company resources
• Align with Human Resources on company policies, procedures and development planning for store team

Who you are:  

• Exceptional customer service/clienteling skills
• Minimum of 3 years' experience in a customer service management role
• Strong leadership skills, able to coach/motivate team
• Professional verbal and written communication skills
• Flexible work schedule, including nights, weekends, and holidays

 What you will get: 

• Competitive salary ($55,000 - $110,000) and bonus incentives
• A top-of-the-line training program, unique to the industry
• A clothing allowance for each new season and generous employee discount
• Opportunity to build a career with one of the fastest growing companies in fashion
• Opportunity to travel to other stores and abroad

Game Product Managers at Riot lead passionate teams to create and evolve products and experiences for our players. We seek to deeply understand our product’s audience and drive strategy to create value for players and for Riot. We help concept, build, and influence projects at all stages of production.

As a Director, Games Product Management at Riot, you will combine deep knowledge of players, systems, and technology with product leadership capabilities to drive player, product and business impact. As the PM Lead for the Cross-VALORANT Experience Initiative on VALORANT, you will define the long term vision of the team’s feature roadmap by actively evaluating opportunity areas and prioritizing features based upon player impact. You incorporate learnings from product experiments, constantly updating your understanding of the product audience to better predict what players care about, and incorporate these lessons into future problem space definition and roadmap focus.

The Cross-VALORANT Experience team (XVX) is responsible for providing a cohesive and holistic experience for millions of players worldwide, setting up VALORANT to continue its success for new and existing players alike. This area is connected to the entire product, from the front end UI down to the low-level performance of the game itself, and ensures a high quality player experience via close partnerships with all other VALORANT teams.

Your curiosity and deep understanding of the intricate nuances of the VALORANT development team’s workflows will be used to improve the ease and efficiency of the development and testing processes in order to ultimately improve the quality of the player experience. You will be accountable for the holistic player journey throughout the VALORANT client in addition to maintaining a high level of in-game quality and performance on PC and Console for our players worldwide.

Responsibilities:

• Define and drive the vision, strategy, and roadmap for player facing and highly technical opportunities on the VALORANT XVX team.
• Drive the core loop in the player flow by improving session start, in-game, and post-game experiences so each match feels rewarding and naturally leads to the next.
• Demonstrate exceptional problem-solving skills, adeptly anticipating future challenges and orchestrating multi-team responses to meet the evolving needs of our players and development teams located throughout the world.
• Work across all game teams and lead highly complex cross game projects representing the holistic out of game player experience.
• Manage technical complexity, validating requirements and designs for data-intensive projects, and communicating technical tradeoffs to a non-technical audience.
• Partner and collaborate with Engineering, Production, Product, and Insights to align on the product and technical plans and ensure that the products are aligned with the game team’s and Riot’s goals.
• Manage relationships with partners, stakeholders and customers, in addition to direct management over PMs and TPMs within the organization.

Required Qualifications: 

• Experience leading teams through feature development (planning, execution, delivery, post-release support)
• 8+ years experience in game / software development
• 6+ years of experience as a Product Manager or Producer on medium to large teams
• 4+ years of direct people management experience
• Excellent teamwork, team leadership, communication, and stakeholder management
• Deep understanding of player/customer needs within complex audience segments and the ability to anticipate future demands
• Understanding of mechanics used in Free to Play games to drive engagement and revenue, either through design or personal experience
• Experience leading large, multi-disciplinary teams to successful major product outcomes
• Experience breaking down complex problems and problem spaces using various business or product frameworks and crafting optimal solutions for our players and our business

Desired Qualifications:

• Experience in video game production, product management, consulting, or business strategy for consumer-facing products preferred
• Deep understanding of video games, video game systems, and Player behavior either professionally or personally
• MBA or advanced degrees in Economics, Finance, Computer Science, Applied Mathematics, Statistics, Management Information Systems, a related discipline, or comparable work experiences (meaningful work experience = 3+ years in relevant space)

For this role, you'll find success through craft expertise and a collaborative spirit that prioritizes the delight of players. We will look at your past studies and experience, but for this role, we also look for dedicated people with a personal relationship with games. If you embody player empathy and care about players' experiences, this is the role for you!

Our Perks:

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security. 

About Pair Team

At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve. 

We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.

Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.

We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients.  Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.

At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare.

Our Values

• Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
• Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
• Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
• Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.
• Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.

In the News

• Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most
• TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team
• Axios: Pair Team collects $9M for Medicaid-based care

About the Opportunity

Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.  We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare. 

We seek a full-time Lead Care Manager to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.

This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home

What You’ll Do

• Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals
• Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system
• Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members 
• Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan
• Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist  with delegated tasks
• Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions
• Consistently meet monthly encounter metrics to ensure compliance with health plan regulations 
• Identify and break down barriers ensuring individuals’ continuation with the program
• Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups
• Coordinate physical care management appointments through collaboration with external and internal providers
• Utilize external and internal online platforms to collaborate with team members and carry out daily tasks

What You’ll Need

• 1+ years of general work experience (Case Management preferred)
• You are physically located in California
  • Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations
  • Virtual Ops requires a quiet, HIPAA compliant and internet connected space
• Bilingual – English/Spanish 
• Strong understanding of cultural fluency
• High degree of empathy 
• Ability to work collaboratively in a multidisciplinary team
• An eye for optimization
• Organizational skills
• Ability to remain patient when faced with adversity 
• Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing
• A valid driver’s license and auto liability insurance

Preferred Qualifications: 

• Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder 
• 2+ years of case management experience
• Experience with motivational interviewing
• Knowledge of medical terminology
• Zest for problem solving, seeking answers, and thinking outside the box
• Detail-oriented and organized self-starter who is a rockstar multitasker
• Reliable and comfortable in an ever-changing environment

Because We Value You

• Salary: $22-$25/hour
• Comprehensive health, vision & dental insurance
• 401k
• Monthly $100 work from home expense stipend for your WFH days
• Gas reimbursements for your on-site engagement days
• Flexible vacation policy -- take the time you need to recharge!
• We provide all of the equipment needed for the role
• Opportunity for rapid career progression with plenty of room for personal growth!

About the role

We’re looking for a Legal Operations Director to serve as a high-impact individual contributor who serves as the strategic partner and operational lead to the General Counsel. This role drives the effectiveness and evolution of the Legal function across strategy, AI, technology, operations, and financial management.

You will translate the General Counsel’s vision into clear priorities, scalable systems, and measurable outcomes, serving as a force multiplier for the Legal leadership team and a key connector across Legal, Finance, Technology, and People teams.

This role is ideal for you if you’re highly analytical, execution-focused, and able to influence at the executive level in a fast-moving, complex environment

What You’ll Do

• Partner with the General Counsel to define and execute Legal’s strategy, priorities, and operating rhythms (OKRs, business reviews), driving alignment, accountability, and measurable outcomes
• Prepare executive materials and surface key risks, opportunities, and insights to inform senior leadership and board-level decisions
• Define and implement Legal’s AI strategy, including tool selection, governance, and responsible adoption to improve efficiency and insight generation
• Own Legal tech (including CLM), driving roadmap, system performance, and adoption in partnership with IT
• Lead budget planning, forecasting, and vendor strategy, including outside counsel management, performance, and cost optimization
• Build and scale knowledge management (templates, playbooks, summaries) to improve access, consistency, and decision-making
• Redesign and standardize Legal processes; lead change management to drive adoption, efficiency, and continuous improvement
• Establish metrics, dashboards, and reporting to track performance, demand, and impact, and guide resourcing and priorities
• Lead cross-functional initiatives and represent Legal in company-wide efforts (e.g., AI, compliance, M&A), delivering high-impact strategic projects

We are considering applicants available to work a hybrid schedule, with three days each week onsite at our Los Angeles office.

About You

We get excited about candidates, like you, because you have

• 12+ years of experience in legal operations within an in-house legal team or law firm
• Proven ability to lead complex, cross-functional initiatives from strategy through execution, with measurable impact
• Experience partnering with C-level executives; strong ability to influence decisions and operate at the executive level
• Experience leading AI, automation, or data-driven transformation initiatives within Legal or adjacent functions
• Hands-on experience with legal technology, particularly CLM systems, including implementation or optimization
• Familiarity with core legal operations domains (e.g., e-billing, matter management, knowledge management)
• Strong financial and analytical skills, including budgeting, forecasting, vendor management, and KPI development
• High level of discretion and judgment in handling sensitive and confidential information
• Highly structured and detail-oriented, with the ability to operate effectively in ambiguous, fast-paced environments
• Exceptional communication skills, including executive-level presentations and materials
• Background in media, entertainment, technology, or global organizations preferred
• Bachelor’s degree required; J.D. or advanced degree, or equivalent experience preferred

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Flexible time off policies allowing you to take the time you need to be your whole self.
• Generous medical, dental, vision, STD, LTD, and life insurance
• Health Saving Account HSA program
• Health care and dependent care FSA
• 401(k) plan, with employer match
• Employer paid commuter benefit
• Support program for new parents
• Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid

We appreciate your interest in employment with The Honest Company! The Honest Company is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally-recognized protected basis under federal, state, or local law. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the Human Resources Department at 1.888.862.8818 or 1.310.857.3020.

About Us

The Honest Company (NASDAQ: HNST) is a personal care company dedicated to creating cleanly-formulated and sustainably-designed products spanning categories across diapers, wipes, baby personal care, beauty, apparel, household care and wellness. Launched in 2012, the Company is on a mission to challenge ingredients, ideals, and industries through the power of the Honest brand, the Honest team, and the Honest Standard. For more information about the Honest Standard and the Company, please visit www.honest.com.

Our Mission

We're on a mission to empower people to live happy, healthy lives. We're a wellness brand with values rooted in consciousness, community, transparency, and design. Every day and in every way, we hold ourselves to an Honest standard. We believe that it is our responsibility to do our part to help create a healthy and sustainable future for all. 

The Role

Honest is kicking off the search for a Retail Operations Planner! In this role you will be responsible for all account servicing responsibilities for our big box and boutique accounts. You’ll also help us scale our fast-growing retail business by providing the best customer service experience for our retail customers.

What you’ll do:

• Manage retail order processing and fulfillment in alignment with company and customer standards 
• Maintain customer catalogs and manage exceptions (product shortages, master pack issues, x-ref tables)
• Resolve product or service complaints by determining cause, selecting and explaining the best solution to resolve issues, expediting correction or adjustment, and following up to ensure resolution
• Provide order management analysis
• Provide positive experiences that strengthen business relationships with our customers
• Track, report, and improve customer service metrics: accuracy, fulfillment rate, damage rate, and adhere to customer compliance requirements
• Returns Processing: Coordinate returns for assigned accounts, review requests and process RAs in accordance with company return policy
• Coordinate with fulfillment team to ensure that orders are processed in accordance with customer requirements
• Ensure that necessary documents (BOLs, packing slips) and special handling requirements are properly executed
• Maintain ongoing communication with customers regarding order status, fill rate, and shipping timelines in conjunction with sales
• Work closely with Sales to meet revenue recognition goals and track AOP performance
• Partner with Cross Functional Teams to discuss feasibility and launch new customers

You’ll love this job if you’re:

• Numbers-driven and analytical. Data doesn’t scare you!
• Dedicated and fast-moving. You’re known to operate with passion, urgency, focus, and discipline
• Calm and confident. You always maintain a friendly disposition -- even (and especially) under pressure
• Adaptable and ambitious. You will enthusiastically take on other assignments as needed to support your team!

What you’ll need:

• 3+ years experience in supply chain management, warehouse or logistics, preferably in the CPG industry
• Prior experience in retail execution / planning, customer service, and logistics
• Experience working with major CPG accounts such as Target, Amazon, Walmart, Kroger, etc. with a proven understanding of vendor compliance requirements
• Working knowledge of supply chain concepts including but not limited to; lead times, outbound performance, DC operations and customer service management
• Strong analytical skills with advanced knowledge of Excel
• Prior experience with True Commerce/SPS Commerce, JDE, Softeon and WMS
• Strong communication and analytical skills with the ability to prioritize effectively

Compensation

The pay range for this role is $33.65/hr-$40.86/hr. Actual compensation is based on many factors including but not limited to depth of experience, skill level, ability, knowledge, education, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor. 

The total rewards package for this position may also include base, annual incentive plan, benefits, retirement plan, equity, and Employee Stock Purchase Plan.

Benefits & Perks

At Honest, we’re all about investing in our people. We’re dedicated to providing a benefits package that supports your well-being, growth, and balance. Check out our benefits and perks we offer to help you thrive both in and out of the office:

• Comprehensive Health & Wellness 🏥: We’ve got you covered with top-tier health, dental, and vision plans to keep you and your family feeling great.
• 401k with Company Match 💰: Your future matters to us. We match your 401k contributions to help you secure a strong financial future.
• Wellness & Fitness 💪: Stay healthy with a monthly fitness reimbursement and, for those in our Playa Vista office, an onsite gym to keep you active and energized.
• Work-Life Balance ⚖️: We value your time. We provide a generous and flexible vacation policy to relax, recharge, and spend time on what matters most.
• Family-Friendly Leave 👶: Growing your family? We offer generous maternity and paternity leave to support you during this exciting journey.
• Ownership & Equity 💼: Ownership isn’t just a mindset here—it’s real. Every full time employee is granted equity, giving you a direct stake in our future. When we win, you win.
• Education Reimbursement 🎓: We’re committed to your growth—whether it’s for professional development or a new passion, we offer education reimbursement to help you learn and level up.
• Pet Insurance 🐾: We love your furry family members too! Our pet insurance ensures your pets are taken care of, because they’re part of the family.

Please note: Benefits offerings may vary based on the position and geographic location.

California Privacy Rights Notice for Californian Job Applicants and Prospective Talent

Effective Date: January 1, 2020

Under the California Consumer Privacy Act of 2018 (“CCPA”), The Honest Company, Inc. (“Honest” or “us” or “we”) is required to inform California residents who are our job applicants or prospective talent (together “job applicants” or “you”) about the categories of personal information we may collect about you and the purposes for which we use this information.  Click here if you are a California resident to read disclosures required by the CCPA. Note this notice applies only to personal information that is subject to the CCPA. 

Categories of Personal Information We Collect. We may collect the following categories of personal information about our job applicants, who are California residents:

• Name
• Signature
• Social Security Number
• Email and mailing address
• Telephone number
• Education
• Employment history

How We Use Job Applicants' Personal Data.  We use and disclose the personal information we collect for our business purposes.  These business purposes include, without limitation:

• Processing evaluating your application to determine your qualifications for the role to which you’ve applied, and communicating with you about your application, including to check references or your background, and communicate with you about other jobs that may interest you.
• Other business purposes as identified in the CCPA, which include:
• Auditing related to our interactions with you; 
• Legal compliance
• Detecting and protecting against security incidents, fraud, and illegal activity;
• Debugging;
• Performing services for us, such as analytics;
• Internal research for technological improvement; and
• Internal operations.

Other Interactions with The Honest Company.  More information about our privacy practices can be found in our Privacy Policy, which is incorporated herein by reference.

Contact Us.  For questions or concerns about our Privacy Policy, please contact us at privacy@honest.com.

#LIHybrid

WelbeHealth PACE helps seniors stay in their homes and communities by providing medical care and community-based services. We believe in going the extra mile and aim to make a genuine difference in our participants’ lives.

The Provider Partnership Coordinator is accountable for delivering an optimal provider experience and engaging the community around our PACE model of care. This role works relentlessly to ensure network performance that enables high caliber service delivery to frail seniors across multiple geographies.

Essential Job Duties:

• Work to support a high-quality network of aligned providers across markets through the development and maintenance of provider relationships
• Guide partners from initial provider onboarding through ongoing engagement and relationship optimization
• Maintain external and cross-functional relationships to ensure smooth operational integration with our contracted partners and clinical staff
• Assist the Network Management team with credentialing and recredentialing efforts by following up with providers to collect pertinent documents
• Coordinate with external partners to ensure accurate ongoing collection of key provider demographic updates and changes
• Partner with the Provider Partnership Associate to act as a cohesive team for our external providers and other relevant colleagues
• Monitor and triage the Provider Partnership email inbox, answering questions and appropriately forwarding when necessary

Job Requirements:

• Bachelor’s degree; professional experience may be substituted
• Must reside in a geographical area of our centers (Northern/Southern California); monthly meetings at the center are required
• Minimum of one (1) year of professional experience in a relevant area of work
• Experience in network relations, provider contracting, and/or health plan operations experience, required
• Excellent customer service, organizational, and communication skills

Benefits of Working at WelbeHealth: Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.

• Standard business working hours
• Full medical, dental, and vision insurance, beginning day one
• Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
• And additional benefits

LA28 does not provide relocation assistance.

LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. We are on a singular mission to create an Olympic and Paralympic Games that celebrate all that this city and country have to offer, delivering an unparalleled experience for athletes, fans, partners and our community.  

The 2028 Games mark the return of the Summer Games to the U.S. for the first time in 32 years and Los Angeles’ third time hosting an Olympic Games and first time welcoming the Paralympic Games. This presents the unique and exciting opportunity to celebrate our legacy with the Games and push the Olympic and Paralympic Movements forward, writing a new chapter of Games history in Los Angeles.  

Putting on an Olympic and Paralympic Games is a team sport. To build a Games unlike any the world has seen before, we need the best team in place–a team full of diverse perspectives, experiences and expertise. We are guided by the following set of values and behaviors–optimism, integrity, excellence, inclusion, co-creation and boldness–and look forward to hearing about how your past experiences align with them.

Manager, Venue Look of the Games

The Manager, Venue Look of the Games will play a pivotal role in bringing the visual identity of the LA28 Olympic and Paralympic Games to life across a designated venue zone, which includes multiple competition and non‑competition venues. Embedded within the Look & Signage (LNS) team, this role is responsible for scoping, planning, delivering, maintaining, and decommissioning Look elements at both their own assigned venue and the additional venues within their zone, ensuring alignment with the overarching Games‑wide strategy.  

The Manager, Venue Look of the Games reports to the Senior Manager, Look of the Games. 

Key Responsibilities:

Venue & Zone Design + Delivery 

• Collaborate with the central design team to interpret and apply the Look Kit of Parts across all venues in the assigned zone
• Translate Games‑wide creative direction into actionable venue‑specific plans that reflect the LA28 brand and enhance the athlete and spectator experience
• Provide feedback on design feasibility and placement based on venue constraints, operational needs, and stakeholder input
• Ensure consistency of design application, scoping methodology, and documentation across all venues in the zone
• Manager and present venue and zone‑level plans to internal and external stakeholders, championing the LA28 brand and vision throughout every phase of delivery 

Zone Oversight & Staff Support 

• Provide guidance, mentorship, and daily support to Venue Look Associates assigned to other venues in the zone
• Review and validate scoping documents prepared by Venue Look Associates to ensure accuracy, completeness, and alignment with zone‑wide standards
• Serve as the first point of escalation for zone‑level questions, risks, and cross‑venue coordination needs
• Foster a collaborative, aligned working environment across all Look staff in the zone 

Venue Integration & Planning 

• Partner with venue teams to understand operational plans, layouts, and timelines, integrating Look delivery seamlessly into broader venue readiness efforts
• Develop and maintain detailed scope documents for the Manager’s own venue, while overseeing the quality and consistency of scoping across the zone
• Participate in venue walkthroughs, readiness exercises, and planning meetings to ensure Look elements are accurately represented and prioritized 

Games‑Time Operations 

• Transition to an on‑site leadership role during Games‑time, overseeing installation, maintenance, and decommissioning of Look assets at the Manager’s assigned venue
• Oversee Venue Look Associates at other venues in the zone as needed, ensuring timely delivery, quality control, and adherence to brand standards
• Serve as the primary Look and Brand representative at the Manager’s venue, resolving issues in real time and coordinating with Venue Management, central LNS, Brand, and other Functional Areas  

Cross‑Functional Collaboration 

• Work closely with Brand, Sport, Broadcast, Photo, Venue Infrastructure, and other key Functional Areas to determine optimal placement and visibility of Look assets
• Communicate Look plans clearly to both LNS and venue teams, ensuring alignment and shared understanding of goals and constraints.
• Support stakeholder presentations and reviews, showcasing venue and zone‑level plans and how they contribute to a unified Games experience 

Reporting & Communication 

• Maintain regular communication with the Senior Manager, Look of the Games, providing updates on progress, risks, and opportunities across the zone
• Consolidate zone‑level reporting to ensure leadership has a clear view of readiness and challenges
• Document lessons learned and contribute to post‑Games reporting to inform future Olympic and Paralympic planning efforts
• Champion the LA28 Look strategy within venue teams, reinforcing the importance of a cohesive and impactful visual identity. 

Background & Requirements:

• 5+ years of  experience in event operations, venue management, design implementation, or related fields—ideally within sports, entertainment, or cultural events 
• Experience leading or mentoring junior staff or managing multiple workstreams simultaneously 
• Ability to manage projects with multiple moving parts, shifting timelines, and diverse teams
• Familiarity with venue environments, including how different functional areas (e.g., Sport, Broadcast, Infrastructure) interact
• Comfortable working with contractors or vendors to deliver physical assets or services
• Strong communication skills, with the ability to collaborate across teams and clearly share plans and updates
• Organized and proactive, with a willingness to adapt and problem‑solve in dynamic situations
• Basic proficiency in project tracking tools (e.g., Excel, Smartsheet, or similar platforms)
• Strategic mindset, operational rigor, and strong communication skills to ensure each venue reflects a unified, franchise‑quality Look that resonates with athletes, spectators, and global audiences 

Expectations:

• Innovative Approach – Ability to identify opportunities, develop new ideas and execute on concepts while managing to a budget and fixed timelines
• Influencing Skills - Ability to drive organizational alignment through collaboration 
• Positive attitude – ability to prioritize and process stress to keep the team positive through difficult times
•  Demonstrated commitment to co-creation and collaborative decision-making
• Flexible Approach – Ability to roll with the transitional nature of the organization as it grows and establishes itself through to the Games 
• Challenger Mindset – Inclination to drive ongoing improvement in people and process 
• Digital Acumen – Fluency in established digital design tools and practices coupled with an understanding of emerging technologies and how and when to engage them  
• Strategic mindset – Operational rigor, and strong communication skills to ensure each venue reflects a unified, franchise quality Look that resonates with athletes, spectators, and global audiences  

Education:

• Bachelor’s degree in project management, sports marketing or related field 

Physical Requirements and Working Conditions:

• Available to work onsite in our Downtown Los Angeles-based office
• The majority of work will be conducted in an office setting, requiring extended periods of time using computers, phones, and other office equipment
• The LA28 office is an open floorplan working environment; employees must be able to work efficiently in an open cubicle environment
• Hours of work may vary, including evenings, weekends, and holidays, especially during peak event periods
• Perform other duties as required; the role will evolve over time and may include operational responsibilities during the Olympic and Paralympic Games
• Duties may include standing and walking at events or venues
• Must be able to lift and carry light materials as needed 

The annual base salary range for this position is $88,000.00 – $115,000.00. The pay scale provided is the range that LA28 reasonably expects to pay as starting base compensation for this role. All LA28 compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with LA28’s operational business needs and applicable law.

LA28 does not provide relocation assistance.

LA28 is committed to fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. LA28 will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and all applicable laws. We strive to build a team that is inclusive and encourage qualified candidates of all backgrounds, perspectives, and identities to apply. We assess applications based on relevant skills, education, and experience a candidate can add to our team. 

LA28 does not provide relocation assistance.

LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. We are on a singular mission to create an Olympic and Paralympic Games that celebrate all that this city and country have to offer, delivering an unparalleled experience for athletes, fans, partners and our community.  

The 2028 Games mark the return of the Summer Games to the U.S. for the first time in 32 years and Los Angeles’ third time hosting an Olympic Games and first time welcoming the Paralympic Games. This presents the unique and exciting opportunity to celebrate our legacy with the Games and push the Olympic and Paralympic Movements forward, writing a new chapter of Games history in Los Angeles.  

Putting on an Olympic and Paralympic Games is a team sport. To build a Games unlike any the world has seen before, we need the best team in place–a team full of diverse perspectives, experiences and expertise. We are guided by the following set of values and behaviors–optimism, integrity, excellence, inclusion, co-creation and boldness–and look forward to hearing about how your past experiences align with them.

Manager, Venue Look of the Games

The Manager, Venue Look of the Games will play a pivotal role in bringing the visual identity of the LA28 Olympic and Paralympic Games to life across a designated venue zone, which includes multiple competition and non‑competition venues. Embedded within the Look & Signage (LNS) team, this role is responsible for scoping, planning, delivering, maintaining, and decommissioning Look elements at both their own assigned venue and the additional venues within their zone, ensuring alignment with the overarching Games‑wide strategy.  

The Manager, Venue Look of the Games reports to the Senior Manager, Look of the Games. 

Key Responsibilities:

Venue & Zone Design + Delivery 

• Collaborate with the central design team to interpret and apply the Look Kit of Parts across all venues in the assigned zone
• Translate Games‑wide creative direction into actionable venue‑specific plans that reflect the LA28 brand and enhance the athlete and spectator experience
• Provide feedback on design feasibility and placement based on venue constraints, operational needs, and stakeholder input
• Ensure consistency of design application, scoping methodology, and documentation across all venues in the zone
• Manager and present venue and zone‑level plans to internal and external stakeholders, championing the LA28 brand and vision throughout every phase of delivery 

Zone Oversight & Staff Support 

• Provide guidance, mentorship, and daily support to Venue Look Associates assigned to other venues in the zone
• Review and validate scoping documents prepared by Venue Look Associates to ensure accuracy, completeness, and alignment with zone‑wide standards
• Serve as the first point of escalation for zone‑level questions, risks, and cross‑venue coordination needs
• Foster a collaborative, aligned working environment across all Look staff in the zone 

Venue Integration & Planning 

• Partner with venue teams to understand operational plans, layouts, and timelines, integrating Look delivery seamlessly into broader venue readiness efforts
• Develop and maintain detailed scope documents for the Manager’s own venue, while overseeing the quality and consistency of scoping across the zone
• Participate in venue walkthroughs, readiness exercises, and planning meetings to ensure Look elements are accurately represented and prioritized 

Games‑Time Operations 

• Transition to an on‑site leadership role during Games‑time, overseeing installation, maintenance, and decommissioning of Look assets at the Manager’s assigned venue
• Oversee Venue Look Associates at other venues in the zone as needed, ensuring timely delivery, quality control, and adherence to brand standards
• Serve as the primary Look and Brand representative at the Manager’s venue, resolving issues in real time and coordinating with Venue Management, central LNS, Brand, and other Functional Areas  

Cross‑Functional Collaboration 

• Work closely with Brand, Sport, Broadcast, Photo, Venue Infrastructure, and other key Functional Areas to determine optimal placement and visibility of Look assets
• Communicate Look plans clearly to both LNS and venue teams, ensuring alignment and shared understanding of goals and constraints.
• Support stakeholder presentations and reviews, showcasing venue and zone‑level plans and how they contribute to a unified Games experience 

Reporting & Communication 

• Maintain regular communication with the Senior Manager, Look of the Games, providing updates on progress, risks, and opportunities across the zone
• Consolidate zone‑level reporting to ensure leadership has a clear view of readiness and challenges
• Document lessons learned and contribute to post‑Games reporting to inform future Olympic and Paralympic planning efforts
• Champion the LA28 Look strategy within venue teams, reinforcing the importance of a cohesive and impactful visual identity. 

Background & Requirements:

• 5+ years of  experience in event operations, venue management, design implementation, or related fields—ideally within sports, entertainment, or cultural events 
• Experience leading or mentoring junior staff or managing multiple workstreams simultaneously 
• Ability to manage projects with multiple moving parts, shifting timelines, and diverse teams
• Familiarity with venue environments, including how different functional areas (e.g., Sport, Broadcast, Infrastructure) interact
• Comfortable working with contractors or vendors to deliver physical assets or services
• Strong communication skills, with the ability to collaborate across teams and clearly share plans and updates
• Organized and proactive, with a willingness to adapt and problem‑solve in dynamic situations
• Basic proficiency in project tracking tools (e.g., Excel, Smartsheet, or similar platforms)
• Strategic mindset, operational rigor, and strong communication skills to ensure each venue reflects a unified, franchise‑quality Look that resonates with athletes, spectators, and global audiences 

Expectations:

• Innovative Approach – Ability to identify opportunities, develop new ideas and execute on concepts while managing to a budget and fixed timelines
• Influencing Skills - Ability to drive organizational alignment through collaboration 
• Positive attitude – ability to prioritize and process stress to keep the team positive through difficult times
•  Demonstrated commitment to co-creation and collaborative decision-making
• Flexible Approach – Ability to roll with the transitional nature of the organization as it grows and establishes itself through to the Games 
• Challenger Mindset – Inclination to drive ongoing improvement in people and process 
• Digital Acumen – Fluency in established digital design tools and practices coupled with an understanding of emerging technologies and how and when to engage them  
• Strategic mindset – Operational rigor, and strong communication skills to ensure each venue reflects a unified, franchise quality Look that resonates with athletes, spectators, and global audiences  

Education:

• Bachelor’s degree in project management, sports marketing or related field 

Physical Requirements and Working Conditions:

• Available to work onsite in our Downtown Los Angeles-based office
• The majority of work will be conducted in an office setting, requiring extended periods of time using computers, phones, and other office equipment
• The LA28 office is an open floorplan working environment; employees must be able to work efficiently in an open cubicle environment
• Hours of work may vary, including evenings, weekends, and holidays, especially during peak event periods
• Perform other duties as required; the role will evolve over time and may include operational responsibilities during the Olympic and Paralympic Games
• Duties may include standing and walking at events or venues
• Must be able to lift and carry light materials as needed 

The annual base salary range for this position is $88,000.00 – $115,000.00. The pay scale provided is the range that LA28 reasonably expects to pay as starting base compensation for this role. All LA28 compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with LA28’s operational business needs and applicable law.

LA28 does not provide relocation assistance.

LA28 is committed to fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. LA28 will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and all applicable laws. We strive to build a team that is inclusive and encourage qualified candidates of all backgrounds, perspectives, and identities to apply. We assess applications based on relevant skills, education, and experience a candidate can add to our team. 

WelbeHealth is a value-based healthcare organization that’s transforming the future of senior care by providing an all-inclusive care option to our most vulnerable senior population.

As part of the WelbeHealth Launch Team, the Director of Operations, Launch is accountable for the initial launch and management of new programs. This role requires expertise in overseeing complex, cross-functional projects, hiring frontline healthcare team members, and building and directing high-functioning teams.

Essential Job Duties:

• Head new program pre-launch, launch, and immediate post-launch success, including leading a cross-functional team to deliver on our network, enrollment, workforce, and project management targets
• Continuously improve and codify enterprise best practices in the new market launch playbook to apply at future new program launches
• Ensure new program leaders are onboarded, trained, and mentored in alignment with best practices with clear intention to shift full accountability to the new leadership team within 90-days post launch
• Serve in a transitional or interim leadership role for launch and mature programs when needed
• Oversee hiring, onboarding, and required program infrastructure setup in alignment with launch project budget and timeline
• Oversee central operations initiatives and optimization projects between launches

Job Requirements:

• Bachelor’s degree in relevant field required; master’s degree preferred
• Minimum of four (4) years of experience in a multi-discipline supervisory or leadership capacity with proven capability to develop and mentor team members
• Two (2) years of supervisory experience with demonstrated ability to mentor and develop team members
• Experience hiring and onboarding healthcare team members
• Experience working on complex, fast-paced, multi-discipline projects, managing timeline and budget goals and making sound decisions in emergency situations
• Ability to travel as business needs require

Benefits of Working at WelbeHealth: Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.

• 401k + employer match
• Medical insurance coverage (Medical, Dental, Vision) starting day one of employment
• Work life balance – we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
• And additional benefits

Voyager is an innovative defense, national security and space technology company committed to advancing and delivering transformative, mission-critical solutions. We tackle the most complex challenges to unlock new frontiers for human progress, fortify national security, and protect critical assets to lead in the race for technological and operational superiority from ground to space. 

Forge the Future: Join Voyager Technologies 

The future belongs to those who build it. At Voyager Technologies, we’re building technologies that protect lives, expand frontiers and prepare us for what’s next. And we’re doing that with people who are wired to solve, build, adapt and lead. These roles are not for the faint of heart.  

You’ll help lay the foundation for humanity's future. Join a culture where innovation thrives, curiosity is rewarded, and impact is real. We’re a company of doers, thinkers and builders, united by purpose and grounded in reality. 

If you want to put your skills to work where the stakes are real and the mission is bigger than any one person, forge the future with Voyager. 

____________________________________________________________________________________ 

Job Summary: 

We are seeking a Principal Technical Director, AI-Enabled Spectrum Dominance to serve as the senior technical leader for our advanced RF systems, software, algorithms, and agentic AI portfolio as applied to space-based and terrestrial electromagnetic warfare and sensing. In this pivotal role, you will drive the technical vision for the future of spectrum dominance while simultaneously leading the application of Voyager’s Agentic Computational Engineering (ACE) platform to RF hardware systems and digital signal processing (DSP) development.

This role uniquely combines deep RF domain expertise with leadership over AI-driven hardware design and simulation workflows. You will oversee how agentic AI systems are deployed to compress RF hardware development cycles—from antenna design and transceiver architecture to DSP algorithm development and system-level integration—accelerating the path from concept to deployable, mission-critical capability for the warfighter.

The right person has deep familiarity with hardware, software, and algorithms across a variety of RF functions, including communications, electronic warfare (EW), radar, and sensing, with particular emphasis on space-based active and passive RF systems. You must be as comfortable defining and executing complex research and development programs as you are productizing outcomes into monetizable commercial motions. You must also have the vision and technical fluency to direct how multi-agent AI platforms transform traditional RF engineering workflows.

You will be joining the Advanced Technology Development team, a specialized unit within our Strategic Growth and Technology Organization. This team is responsible for defining and developing Voyager’s future technologies, with a relentless focus on high-impact, high-ROI technology and product R&D. You will work at the intersection of Voyager’s Spectrum Dominance portfolio and the Agentic Computational Engineering (ACE) team—the group building Voyager’s Generative Engine, the AI-native platform that compresses complex hardware development cycles from years to days.

You will be joining the Advanced Technology Development team, a specialized unit within our Strategic Growth and Technology Organization. This team is responsible for defining and developing Voyager's future technologies, with a relentless focus on high-impact, high-ROI technology and product research and development. Our technology portfolio spans the totality of Voyager's capabilities and beyond—we are tasked with creating both leap-ahead capabilities in existing technology areas and strategically moving into and developing foundational technology in new, uncharted areas.

Responsibilities:  

• Technical Leadership & Vision

  • Define and drive the technical roadmap for Voyager’s Spectrum Dominance portfolio, serving as the ultimate technical authority for RF, EW, radar, and sensing programs—with specific emphasis on space-based active and passive RF systems.
  • Set the strategic direction for applying Agentic Computational Engineering to RF hardware design, DSP algorithm development, and end-to-end RF system integration.
  • Own the vision for how AI agents are used across the RF hardware design lifecycle, from generative antenna and front-end design through automated DSP algorithm synthesis and simulation-in-the-loop optimization.

  Agentic Computational Engineering for RF & DSP

  • Lead and oversee the deployment of Voyager’s ACE platform (the Generative Engine) for RF-specific applications, ensuring AI agents can autonomously design, simulate, evaluate, and optimize RF hardware and DSP subsystems.
  • Direct the development of domain-specific AI agents for RF engineering workflows—including agents for electromagnetic simulation, transceiver architecture exploration, waveform design, interference analysis, and signal chain optimization.
  • Partner with the ACE platform team to define requirements for agent orchestration, physics simulation integration (EM solvers, thermal analysis, signal integrity), and design-for-manufacturing constraints specific to space-qualified RF hardware.
  • Establish automated simulation loops between RF/DSP design agents and high-fidelity physics solvers, including meshing, solving, and post-processing for antenna patterns, RCS analysis, link budgets, and spectral performance.
  • Drive adoption of AI-first workflows across the RF engineering organization, championing use of LLM-based tools and agents to accelerate documentation, design review, test planning, and compliance verification.

  R&D Execution

  • Lead the execution of complex, high-stakes research and development programs for next-generation space-based and terrestrial RF systems, ensuring technical risks are managed and innovative solutions are delivered on schedule.
  • Oversee the design, analysis, and testing of advanced RF systems including satellite communications payloads, space-based SIGINT/ELINT collectors, synthetic aperture radar (SAR), and passive RF sensing architectures.

  End-to-End System Architecture

  • Architect complete RF systems bridging DSP algorithms, software-defined radio (SDR) hardware, FPGA/SoC platforms, and high-level mission software, ensuring seamless integration across the entire signal chain for both space and ground segments.
  • Define system architectures for space-based RF payloads that account for the unique constraints of the orbital environment: radiation tolerance, thermal management, power budgets, size/weight limitations, and long-duration mission reliability.

  Productization & Commercialization

  • Bridge the “valley of death” by guiding technologies from TRL 3–6 research efforts into robust, productized solutions ready for manufacturing and deployment. Work closely with product and business teams to define commercialization strategies.
  • Leverage agentic AI capabilities to accelerate productization timelines, using the Generative Engine to rapidly iterate on design variants and manufacturing-ready configurations.

  Team Building & Mentorship

  • Build and inspire a world-class engineering team spanning RF hardware, DSP, and AI-enabled design disciplines. Mentor senior engineers and researchers, fostering a culture of technical rigor, creativity, and rapid iteration.
  • Grow and lead a multidisciplinary team that includes RF engineers, DSP developers, and AI/ML engineers working collaboratively on agentic RF design capabilities.

  Cross-Functional Collaboration

  • Partner with business development and capture teams to shape new opportunities, providing technical grounding to win major government contracts.
  • Collaborate with the ACE platform team, propulsion, electronics, and manufacturing domain teams to ensure RF-specific agentic capabilities integrate seamlessly with Voyager’s broader Generative Engine ecosystem.

Required Qualifications:  

• Bachelor’s degree in Electrical Engineering, Physics, Mathematics, or a related field.
• Must be eligible to obtain and maintain a US Government clearance (requires US citizenship).
• Space-Based RF Systems Expertise: Demonstrated background in the design, development, and deployment of space-based active RF systems (such as satellite communications transponders, SAR payloads, space-based radar, or active phased arrays for orbital platforms) and/or passive RF systems (such as space-based SIGINT/ELINT collectors, radiometers, or passive sensing payloads). Must have direct experience with the unique constraints of the space environment, including radiation hardening, thermal management, power budgeting, and long-duration reliability.
• Deep RF & Systems Expertise: Proven background in designing and developing complete end-to-end RF systems (both RF front-ends and digital subsystems). Deep understanding of the physics of the spectrum and the hardware required to dominate it across communications, EW, radar, and sensing domains.
• SDR Proficiency: Extensive experience designing and developing complex software-defined radio (SDR) systems, including familiarity with modern transceiver architectures and FPGA/SoC platforms.
• Algorithm Development: Strong track record in designing and developing complex digital signal processing (DSP) and RF Machine Learning (RFML) algorithms. Understands how to apply modern compute—including AI/ML techniques—to solve traditional RF problems.
• R&D Leadership: Demonstrated experience leading multi-disciplinary engineering teams (Hardware, Software, RF, FPGA, AI/ML) through the full lifecycle of advanced R&D programs, from white paper to prototype to deployment.
• Domain Expertise: Demonstrated background fielding capability in one or more of the relevant spectrum dominance domains: SIGINT, EW, or Radar, with preference for space-based applications.
• Programmatic Execution: Familiarity with the unique challenges of government R&D contracting, including experience delivering against technical milestones for customers like DARPA, ONR, AFRL, NRO, or the Space Force.
• Proposal Development: Proven proposal development experience, including contributing to technical volumes and cost estimations for complex government solicitations.

Preferred Qualifications:  

• Master’s or PhD in Electrical Engineering, Physics, Mathematics, or a related field.
• Active U.S. Top Secret / SCI Security Clearance.
• Direct experience with space-based RF payload programs (design, integration, test, and on-orbit operations) for DoD or Intelligence Community customers.
• Experience with or strong interest in AI-driven engineering workflows, including agentic AI systems, LLM-based design tools, automated simulation frameworks, or generative design platforms.
• Familiarity with agent orchestration frameworks (e.g., LangGraph, AutoGen, or custom agent runtimes) and an understanding of how multi-agent systems can be applied to hardware design problems.
• Experience with electromagnetic simulation tools (HFSS, CST, FEKO, or equivalent) and a vision for how AI agents can automate and accelerate simulation-driven RF design.
• Experience productizing advanced R&D into monetizable commercial motions, demonstrating a track record of turning science projects into shipping products.
• Demonstrated history of leading winning proposals for space-based RF programs.
• Background in orbit-specific RF considerations: Doppler compensation, atmospheric propagation effects, space-to-ground link budgets, anti-jam architectures, and low-probability-of-intercept (LPI) waveforms.
• Willingness to travel up to 25% to customer sites, test ranges, and Voyager locations.

Please click “Apply” to submit your application. 

Voyager offers a comprehensive, total compensation package, which includes competitive salary, a discretionary annual bonus plan, paid time off (PTO), a comprehensive health benefit package, retirement savings, wellness program, and various other benefits. When you join our team, you’re not just an employee; you become part of a dynamic community dedicated to innovation and excellence.

Voyager is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.  

Minority/Female/Disabled/Veteran 

The statements contained in this job description are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements. This job description is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice. 

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

The Strategic Account Management organization is looking for a tenured customer-facing professional to manage relationships with some of Square’s largest sellers and grow our Restaurant Strategic Accounts program. This program establishes, retains, and grows Square’s most valuable and engaged single-brand sellers. 

You will work with business owners and c-level executives to find creative ways for Square’s first and third party ecosystem to solve their complex business needs across verticals and channels. You will enable sellers to grow with Square while serving as an upmarket seller advocate to product teams. 

The ideal candidate is a consistent over-performer on all key performance metrics in their current role. They engage customers and influence internal stakeholders through excellent storytelling, organization, and persistence. They are comfortable leveraging technical frameworks for product solutions and are strongly tuned into commerce trends. They consistently identify “mutual win” opportunities, while navigating complex projects and negotiations. They are driven by serving customers, can work independently, and thrive in ambiguous environments.    

You will: 

• Manage a book of 250 Strategic Food & Beverage Sellers
• Grow account-based revenue via use-case expansion opportunities, cross-sell opportunities, and customized seller onboarding experiences
• Serve as the voice of the upmarket seller with Product Teams
• Act as a consultant and partner to high value restaurant sellers to accomplish their goals
• Identify opportunities for technical Square solutions to address existing customer needs; project manage the execution of these technical solutions in collaboration with cross-functional teams
• Partner with Strategic Account Executives on high-growth deals 
• Negotiate pricing for use-case expansion and retention of your sellers  
• Provide white glove client service and troubleshooting to ensure resolution of seller issues 
• Inform operations and program design for this segment at scale 
• Conduct quarterly business reviews with various stakeholders 

You have: 

• 3+ years of relevant Account Management experience
• Experience Managing, retaining and growing a book of business
• Consistent over-performance on key sales or customer success metrics 
• Remarkable discovery skills with customers based in genuine curiosity about their business
• A technical solutioning framework, including the ability to conduct requirements gathering 
• Proven experience managing multiple projects internally with engineering, product and finance teams
• Contract and/or pricing negotiations experience with external senior stakeholders 
• Excellent written and verbal communication skills
• Creative and strategic problem solving capabilities, resolving issues and tackling opportunities with no playbook
• Restaurant experience and/or F&B Technology experience preferred 

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.

The Role  

As a Build Engineer, you’ll support the build of several subsystems for the Gravitas mission, K2’s first flight of the Mega class satellite. You’ll partner with Production to develop the build flow for your systems and help identify opportunities to increase build efficiency. Our ideal candidate is able to juggle competing priorities and interact positively with a wide array of people. 

Responsibilities  

• Develop integration planning and build flows for several vehicle systems 
• Work closely with production to implement solutions that increase build efficiency 
• Collaborate with engineers and technicians to disposition nonconformances and evaluate any corrective actions 
• Support proto-qual testing 
• Evaluate proposed designs for manufacturability and integration  

Qualifications  

• Bachelor’s degree in electrical, aerospace, mechanical, computer, or other engineering discipline  
• 2+ years of experience in an integration engineering role (includes internships and hardware-intensive extracurricular projects)  
• Experience creating, improving, or deleting production process and workflows 
• Experience interacting with CAD software and CAD models 
• Excellent interpersonal and negotiation skills  
• Expert multitasking skills with the ability to juggle priorities while maintaining focus to deliver against program goals 

Nice to Have  

• Experience working in a clean room and with ESD-sensitive equipment  
• Experience creating GSE, tooling, or shipping containers to support production operations 
• Experience or exposure in a test or automation role  
• Experience with GraphQL 
• Proficient in Python and/or Rust  
• Experience with Linux systems  

Compensation and Benefits  

• Base salary range for this role is $100,000 - $140,000 + equity in the company  
• Salary will be based on several factors including, but not limited to: knowledge and skills, education, and experience level  
• Comprehensive benefits package including paid time off, medical/dental/vision coverage, life insurance, paid parental leave, and many other perks 

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.  

The Role

Our new Talent Acquisition Partner will play an integral part of the AXS Talent Acquisition team and will be responsible for supporting recruitment across multiple teams. This individual will support recruitment initiatives, process improvements, best practices, employer branding and more. The TA Partner will help position Talent Acquisition as a true business partner, developing effective working relationships with the hiring leaders while understanding their complex and unique talent and business needs.

What Will You Do?

• Partner closely with hiring managers to design and execute recruitment strategies, facilitating open dialogue, alignment, and shared ownership of hiring decisions.
• Lead full‑cycle recruitment efforts by researching, sourcing, interviewing, and evaluating applicants while fostering a transparent, respectful, and equitable candidate experience at every stage.
• Maintain ongoing, transparent communication with hiring teams, HR, and cross‑functional colleagues to ensure alignment and a seamless, relationship‑driven hiring experience.
• Build and nurture strong relationships with candidates by engaging authentically, communicating consistently, and ensuring each individual feels valued, informed, and treated fairly throughout the process.
• Source talent through diverse channels while maintaining a relationship‑driven approach that strengthens long‑term pipelines.
• Analyze, develop, and refine talent acquisition models and strategies that support organizational goals and embed diversity, equity, and inclusion into every hiring practice.
• Support workforce planning by creating and implementing tools, templates, and processes that help leaders anticipate needs and make informed, people‑centered decisions.
• Collaborate with managers and the Compensation team to maintain accurate job evaluations, market analyses, job codes, and competitive positioning ensuring clarity and fairness for both candidates and internal teams.
• Proactively cultivate talent pipelines by mapping relevant source organizations and anticipating hiring patterns, building relationships that support both immediate and future hiring needs.
• Contribute to Talent Acquisition process improvement initiatives that enhance efficiency, fairness, and the overall candidate journey.
• Engage actively in professional and collegial organizations to share AXS/AEG best practices and bring innovative, people‑focused approaches back into the organization.

What we hope you'll bring

• BA/BS Degree (4-year)
• 3+ years of talent acquisition experience, preferably in-house 
• Excellent customer service and communication skills, with the ability to work effectively across diverse teams and levels
• The ability to operate with urgency, adapt quickly, and stay comfortable in environments where things move fast and change often
• Strong interpersonal, organizational, and communication capabilities, paired with initiative and a positive outlook
• A collaborative, team-minded approach
• Technical proficiency with Microsoft Office, SharePoint, LinkedIn Recruiter, Greenhouse ATS

Bonus points if You Have

• Experience in a live events or ticketing organization 

At AXS, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles. 

Pay Scale: $72,000-$76,000

Bonus: This position is eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. Currently, full time employees are eligible for these benefits on the first day of employment.

*Employer does not offer work visa sponsorship for this position.

What’s in it for You?

• Extraordinary People – we’re not kidding!
• Meaningful Mission– Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Development and Learning – Opportunities for learning and leveling up through training and education reimbursement.
• Community & Belonging – A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.

Curious about the typical interview process for this position? Here's what to expect:

• Stage 1: 20-30 min virtual interview (Recruiter)
• Stage 2: 30-min virtual interview (Hiring manager)
• Stage 3: 30-min virtual interview (HR team member)
• Stage 4: 30-min virtual interview (Executive)

*This schedule may be subject to change.

More about AXS

AXS, a subsidiary of AEG, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. 

More about AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

We’re an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status. 

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

#LI-Onsite

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.  

The Role

Our new Talent Acquisition Partner will play an integral part of the AXS Talent Acquisition team and will be responsible for supporting recruitment across multiple teams. This individual will support recruitment initiatives, process improvements, best practices, employer branding and more. The TA Partner will help position Talent Acquisition as a true business partner, developing effective working relationships with the hiring leaders while understanding their complex and unique talent and business needs.

What Will You Do?

• Partner closely with hiring managers to design and execute recruitment strategies, facilitating open dialogue, alignment, and shared ownership of hiring decisions.
• Lead full‑cycle recruitment efforts by researching, sourcing, interviewing, and evaluating applicants while fostering a transparent, respectful, and equitable candidate experience at every stage.
• Maintain ongoing, transparent communication with hiring teams, HR, and cross‑functional colleagues to ensure alignment and a seamless, relationship‑driven hiring experience.
• Build and nurture strong relationships with candidates by engaging authentically, communicating consistently, and ensuring each individual feels valued, informed, and treated fairly throughout the process.
• Source talent through diverse channels while maintaining a relationship‑driven approach that strengthens long‑term pipelines.
• Analyze, develop, and refine talent acquisition models and strategies that support organizational goals and embed diversity, equity, and inclusion into every hiring practice.
• Support workforce planning by creating and implementing tools, templates, and processes that help leaders anticipate needs and make informed, people‑centered decisions.
• Collaborate with managers and the Compensation team to maintain accurate job evaluations, market analyses, job codes, and competitive positioning ensuring clarity and fairness for both candidates and internal teams.
• Proactively cultivate talent pipelines by mapping relevant source organizations and anticipating hiring patterns, building relationships that support both immediate and future hiring needs.
• Contribute to Talent Acquisition process improvement initiatives that enhance efficiency, fairness, and the overall candidate journey.
• Engage actively in professional and collegial organizations to share AXS/AEG best practices and bring innovative, people‑focused approaches back into the organization.

What we hope you'll bring

• BA/BS Degree (4-year)
• 3+ years of talent acquisition experience, preferably in-house 
• Excellent customer service and communication skills, with the ability to work effectively across diverse teams and levels
• The ability to operate with urgency, adapt quickly, and stay comfortable in environments where things move fast and change often
• Strong interpersonal, organizational, and communication capabilities, paired with initiative and a positive outlook
• A collaborative, team-minded approach
• Technical proficiency with Microsoft Office, SharePoint, LinkedIn Recruiter, Greenhouse ATS

Bonus points if You Have

• Experience in a live events or ticketing organization 

At AXS, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles. 

Pay Scale: $72,000-$76,000

Bonus: This position is eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. Currently, full time employees are eligible for these benefits on the first day of employment.

*Employer does not offer work visa sponsorship for this position.

What’s in it for You?

• Extraordinary People – we’re not kidding!
• Meaningful Mission– Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Development and Learning – Opportunities for learning and leveling up through training and education reimbursement.
• Community & Belonging – A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.

Curious about the typical interview process for this position? Here's what to expect:

• Stage 1: 20-30 min virtual interview (Recruiter)
• Stage 2: 30-min virtual interview (Hiring manager)
• Stage 3: 30-min virtual interview (HR team member)
• Stage 4: 30-min virtual interview (Executive)

*This schedule may be subject to change.

More about AXS

AXS, a subsidiary of AEG, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. 

More about AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

We’re an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status. 

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

#LI-Onsite

ML engineers at Riot own the full lifecycle of machine learning in production - from problem framing through model design, deployment, and operation - building systems that serve players at global scale.  They work across disciplines with engineers, data scientists, designers, and product teams to turn ML capabilities into player-facing experiences and tools for making great games.

As a Staff Applied Modeling Engineer on an unpublished R&D product, you will lead the modeling strategy for the team - establishing architecture patterns, setting standards, and continuing to design solutions for the highest-complexity problems directly.  Your work will span multi-month efforts and across multiple disciplines, shaping how the team (and Riot) approach applied ML.  You will report to the Senior Engineering Manager of the Tech Foundations team within an R&D game project.

Responsibilities:

• Work closely with designers, artists, and other engineers to discover and conceptualize opportunities for AI-powered workflow enhancements
• Establish AI/ML architecture patterns within the project and design solutions for high-complexity problems; guide solution design considering integration and operational constraints
• Refine modeling and feature invention strategy for the project; improve architecture trade-offs, signal extraction techniques, and quality standards for complex data sources
• Refine multi-model system design and model optimization; improve interaction analysis, dependency management, and performance evaluation techniques
• Establish pipeline architecture patterns within the project, aligning with Riot’s shared tech ecosystem; guide workflow design and deployment automation; set reliability standards
• Establish research-to-production practices in partnership with research scientists; balance cutting-edge techniques with production reliability
• Elevate the team’s expertise in advanced AI/ML methods for game development through mentorship and documentation, and contribute to team health through cross-disciplinary collaboration; level up developers across discipline

Required Qualifications:

• Bachelor’s degree or higher in Computer Science, Machine Learning, Statistics, or a related quantitative field, or equivalent practical experience
• 6+ years of experience delivering ML systems in production, including 3+ years in applied modeling or ML research roles
• Evidence that your modeling choices have been adopted beyond your immediate team - whether through reusable patterns, shared architectures, or influence on how others approach problems
• History of working with complex or unconventional data sources where off-the-shelf feature engineering doesn’t apply
• Experience in production environments with interacting models, feedback loops, or systems where model behavior has downstream consequences beyond a single prediction
• Comfort with ambiguity - you’ve shipped in situations where the success metric, the right approach, or both were unclear at the start.
• Track record mentoring engineers across roles and levels; evidence of raising the bar for people around you.
• Strong written and verbal communication skills across technical and non-technical audiences
• Passion for player experience, games, or creative technology
• Proficiency in C++

Desired Qualifications:

• Background in reinforcement learning, imitation learning, generative models, or simulation-based training in interactive environments
• Familiarity with ML platform components (model serving, feature stores, ML observability)
• Experience working in a AAA game engine (i.e. Unreal)
• Experience building multiplayer games
• Experience implementing tools for game designers and/or artists
• Experience mentoring technical ICs and contributing to engineering culture

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Our Perks:

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security. 

Help Facilitate Our Clients’ Duty Recovery Efforts

The opportunity: 

Flexport is experiencing massive growth with 2,500+ Flexporters across 20 global offices and warehouses. And we’re just getting started. With revenue growing at breakneck speed, Flexport is looking for a Drawback Associate to join our Drawback and Refund Services branch of our Trade Management team. In this role, you’ll be responsible for optimizing our clients’ drawback recoveries and facilitating their drawback experience alongside some of the smartest people in the logistics industry as we collectively challenge the status quo and reduce the friction in global trade.

You will:

• Prepare US and foreign duty drawback or other duty and import tax refund forms and data as necessary for establishing and maintaining our clients’ drawback programs
• Collect and analyze import, export, manufacturing, and other business documents and data
• Complete data entry, when necessary, to convert data into electronic formal
• Prepare drawback claims utilizing drawback software solutions, analyze results, and troubleshoot issues
• Manage and maintain import, export, and other client and claim databases
• Submit documentation and claims to Customs and follow up as necessary
• Work to ensure compliance with drawback and other regulations
• Manage the day-to-day drawback operations for clients
• Assist your team and the drawback organization with tasks that will allow for timely and effective filings of claims.
• Assist Senior Associates when onboarding team members, with client communication and when working with new clients in order to prepare for future opportunities on the drawback team. 

You should have:  

• Strong interpersonal skills and detail-oriented with superior organizational, multi-tasking, and problem-solving skills, 
• Expertise with Microsoft Office suite with emphasis on Excel and Google equivalents, analytical tools and functions highly desirable
• Familiarity with large sets of data
• Mastery of email communication. You keep the inbox at zero.
• High level of computer literacy. No paper. All digital.
• Some industry knowledge including classification, valuation, duty minimization and avoidance strategies, government regulations and rulings, and other trade information preferred.
• Bachelor's degree from an accredited college/university, Licensed Customs Broker preferred
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite

Come join our rapidly growing team in New York City, and help us make global trade easy for everyone!

The Opportunity: 

Flexport's Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer’s supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution.

The Global Operations Associate is responsible for the ownership and execution of the end-to-end movement of global shipments within a regional network including Ocean less than and full container load (LCL and FCL), Ocean imports and Air imports and exports. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will: 

• Be the “front line” to ensure the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately.
• Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery.
• Follow standard operating procedures (SOP) 
• Own the client experience; solving client issues quickly and ensuring smooth operations at origin and destination, escalating issues as needed.
• Your team will:
• Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team.
• Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements.
• Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region).
• Quote and invoice client shipments with responsibility to their P&L
• Participate in QBR and MBR presentation prep as well as hold client operational calls when deemed necessary

You should have:

• 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus)
• Bachelor’s Degree preferred
• Able to adapt to new technology and can thrive in a fast-paced environment
• Effective time management - be able to properly prioritize and manage a large volume of tasks
• Attention to detail
• Ability to effectively seek and receive feedback
• Effective communication both verbally and in writing in client facing interactions
• Teamwork and relationship-building
• Orientation towards working smarter and adopting best practices and standardization
• Problem-solving capabilities
• Fluent in English
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite 

Come join our rapidly growing team in Bellevue, and help us make global trade easy for everyone!

The Opportunity: 

Flexport's Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer’s supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution.

The Global Operations Associate is responsible for the ownership and execution of the end-to-end movement of global shipments within a regional network including Ocean less than and full container load (LCL and FCL), Ocean imports and Air imports and exports. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will: 

• Be the “front line” to ensure the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately.
• Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery.
• Follow standard operating procedures (SOP) 
• Own the client experience; solving client issues quickly and ensuring smooth operations at origin and destination, escalating issues as needed.
• Your team will:
• Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team.
• Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements.
• Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region).
• Quote and invoice client shipments with responsibility to their P&L
• Participate in QBR and MBR presentation prep as well as hold client operational calls when deemed necessary

You should have:

• 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus)
• Bachelor’s Degree preferred
• Able to adapt to new technology and can thrive in a fast-paced environment
• Effective time management - be able to properly prioritize and manage a large volume of tasks
• Attention to detail
• Ability to effectively seek and receive feedback
• Effective communication both verbally and in writing in client facing interactions
• Teamwork and relationship-building
• Orientation towards working smarter and adopting best practices and standardization
• Problem-solving capabilities
• Fluent in English
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite 

Come join our rapidly growing team in Atlanta, and help us make global trade easy for everyone!

The Opportunity: 

Flexport's Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer’s supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution.

The Global Operations Associate is responsible for the ownership and execution of the end-to-end movement of global shipments within a regional network including Ocean less than and full container load (LCL and FCL), Ocean imports and Air imports and exports. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will: 

• Be the “front line” to ensure the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately.
• Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery.
• Follow standard operating procedures (SOP) 
• Own the client experience; solving client issues quickly and ensuring smooth operations at origin and destination, escalating issues as needed.
• Your team will:
• Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team.
• Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements.
• Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region).
• Quote and invoice client shipments with responsibility to their P&L
• Participate in QBR and MBR presentation prep as well as hold client operational calls when deemed necessary

You should have:

• 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus)
• Bachelor’s Degree preferred
• Able to adapt to new technology and can thrive in a fast-paced environment
• Effective time management - be able to properly prioritize and manage a large volume of tasks
• Attention to detail
• Ability to effectively seek and receive feedback
• Effective communication both verbally and in writing in client facing interactions
• Teamwork and relationship-building
• Orientation towards working smarter and adopting best practices and standardization
• Problem-solving capabilities
• Fluent in English
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite 

Come join our rapidly growing team in Chicago, and help us make global trade easy for everyone!

The Opportunity: 

Flexport's Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer’s supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution.

The Global Operations Associate is responsible for the ownership and execution of the end-to-end movement of global shipments within a regional network including Ocean less than and full container load (LCL and FCL), Ocean imports and Air imports and exports. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will: 

• Be the “front line” to ensure the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately.
• Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery.
• Follow standard operating procedures (SOP) 
• Own the client experience; solving client issues quickly and ensuring smooth operations at origin and destination, escalating issues as needed.
• Your team will:
• Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team.
• Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements.
• Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region).
• Quote and invoice client shipments with responsibility to their P&L
• Participate in QBR and MBR presentation prep as well as hold client operational calls when deemed necessary

You should have:

• 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus)
• Bachelor’s Degree preferred
• Able to adapt to new technology and can thrive in a fast-paced environment
• Effective time management - be able to properly prioritize and manage a large volume of tasks
• Attention to detail
• Ability to effectively seek and receive feedback
• Effective communication both verbally and in writing in client facing interactions
• Teamwork and relationship-building
• Orientation towards working smarter and adopting best practices and standardization
• Problem-solving capabilities
• Fluent in English
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite 

Come join our rapidly growing team in Dallas, and help us make global trade easy for everyone!

The Opportunity: 

Flexport's Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer’s supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution.

The Global Operations Associate is responsible for the ownership and execution of the end-to-end movement of global shipments within a regional network including Ocean less than and full container load (LCL and FCL), Ocean imports and Air imports and exports. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will: 

• Be the “front line” to ensure the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately.
• Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery.
• Follow standard operating procedures (SOP) 
• Own the client experience; solving client issues quickly and ensuring smooth operations at origin and destination, escalating issues as needed.
• Your team will:
• Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team.
• Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements.
• Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region).
• Quote and invoice client shipments with responsibility to their P&L
• Participate in QBR and MBR presentation prep as well as hold client operational calls when deemed necessary

You should have:

• 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus)
• Bachelor’s Degree preferred
• Able to adapt to new technology and can thrive in a fast-paced environment
• Effective time management - be able to properly prioritize and manage a large volume of tasks
• Attention to detail
• Ability to effectively seek and receive feedback
• Effective communication both verbally and in writing in client facing interactions
• Teamwork and relationship-building
• Orientation towards working smarter and adopting best practices and standardization
• Problem-solving capabilities
• Fluent in English
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite

Come join our rapidly growing team in Denver, and help us make global trade easy for everyone!

The Opportunity: 

Flexport's Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer’s supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution.

The Global Operations Associate is responsible for the ownership and execution of the end-to-end movement of global shipments within a regional network including Ocean less than and full container load (LCL and FCL), Ocean imports and Air imports and exports. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will: 

• Be the “front line” to ensure the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately.
• Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery.
• Follow standard operating procedures (SOP) 
• Own the client experience; solving client issues quickly and ensuring smooth operations at origin and destination, escalating issues as needed.
• Your team will:
• Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team.
• Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements.
• Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region).
• Quote and invoice client shipments with responsibility to their P&L
• Participate in QBR and MBR presentation prep as well as hold client operational calls when deemed necessary

You should have:

• 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus)
• Bachelor’s Degree preferred
• Able to adapt to new technology and can thrive in a fast-paced environment
• Effective time management - be able to properly prioritize and manage a large volume of tasks
• Attention to detail
• Ability to effectively seek and receive feedback
• Effective communication both verbally and in writing in client facing interactions
• Teamwork and relationship-building
• Orientation towards working smarter and adopting best practices and standardization
• Problem-solving capabilities
• Fluent in English
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite 

Come join our rapidly growing team in San Francisco, and help us make global trade easy for everyone!

The Opportunity: 

Flexport's Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer’s supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution.

The Global Operations Associate is responsible for the ownership and execution of the end-to-end movement of global shipments within a regional network including Ocean less than and full container load (LCL and FCL), Ocean imports and Air imports and exports. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will: 

• Be the “front line” to ensure the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately.
• Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery.
• Follow standard operating procedures (SOP) 
• Own the client experience; solving client issues quickly and ensuring smooth operations at origin and destination, escalating issues as needed.
• Your team will:
• Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team.
• Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements.
• Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region).
• Quote and invoice client shipments with responsibility to their P&L
• Participate in QBR and MBR presentation prep as well as hold client operational calls when deemed necessary

You should have:

• 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus)
• Bachelor’s Degree preferred
• Able to adapt to new technology and can thrive in a fast-paced environment
• Effective time management - be able to properly prioritize and manage a large volume of tasks
• Attention to detail
• Ability to effectively seek and receive feedback
• Effective communication both verbally and in writing in client facing interactions
• Teamwork and relationship-building
• Orientation towards working smarter and adopting best practices and standardization
• Problem-solving capabilities
• Fluent in English
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite 

Come join our rapidly growing team in Los Angeles, and help us make global trade easy for everyone!

The Opportunity: 

Flexport's Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer’s supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution.

The Global Operations Associate is responsible for the ownership and execution of the end-to-end movement of global shipments within a regional network including Ocean less than and full container load (LCL and FCL), Ocean imports and Air imports and exports. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will: 

• Be the “front line” to ensure the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately.
• Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery.
• Follow standard operating procedures (SOP) 
• Own the client experience; solving client issues quickly and ensuring smooth operations at origin and destination, escalating issues as needed.
• Your team will:
• Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team.
• Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements.
• Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region).
• Quote and invoice client shipments with responsibility to their P&L
• Participate in QBR and MBR presentation prep as well as hold client operational calls when deemed necessary

You should have:

• 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus)
• Bachelor’s Degree preferred
• Able to adapt to new technology and can thrive in a fast-paced environment
• Effective time management - be able to properly prioritize and manage a large volume of tasks
• Attention to detail
• Ability to effectively seek and receive feedback
• Effective communication both verbally and in writing in client facing interactions
• Teamwork and relationship-building
• Orientation towards working smarter and adopting best practices and standardization
• Problem-solving capabilities
• Fluent in English
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite 

Global Operations Specialist 

Help our customers improve their global supply chains

The Opportunity:

At Flexport, we know global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. Flexport today connects more than 10,000 clients, both consignees and shippers, across 112 countries. Our role is to help businesses of all sizes find the global trade solutions that will empower their success.

Now more than ever, customers need our support to survive and win in 2025. Their success is our success. We work back from what’s best for them to find a solution. That’s why we are building the Platform for Global trade - a strategic model combining customer centricity, supply chain expertise, advanced technology, and data analytics. 

As a Global Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will:

• Be responsible for executing the movement of ocean and air freight shipments from booking at origin to final delivery at destination. 
• Maintain communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit.
• Work and communicate cross-functionally within Flexport
• Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately.
• Use metrics to spot opportunities to improve and deliver great performance in your role.
• Own the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules.
• Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals.

You should have:

• Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply!
• Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team’s and their client’s expectations.
• Strong written and verbal communication skills.
• Strong attention to detail in a high-energy, fast-paced environment.
• Proficient in Google Suite/Microsoft Suite (Sheets/Excel).
• Fluency in English, both written and verbal.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite

Global Operations Specialist 

Help our customers improve their global supply chains

The Opportunity:

At Flexport, we know global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. Flexport today connects more than 10,000 clients, both consignees and shippers, across 112 countries. Our role is to help businesses of all sizes find the global trade solutions that will empower their success.

Now more than ever, customers need our support to survive and win in 2025. Their success is our success. We work back from what’s best for them to find a solution. That’s why we are building the Platform for Global trade - a strategic model combining customer centricity, supply chain expertise, advanced technology, and data analytics. 

As a Global Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will:

• Be responsible for executing the movement of ocean and air freight shipments from booking at origin to final delivery at destination. 
• Maintain communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit.
• Work and communicate cross-functionally within Flexport
• Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately.
• Use metrics to spot opportunities to improve and deliver great performance in your role.
• Own the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules.
• Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals.

You should have:

• Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply!
• Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team’s and their client’s expectations.
• Strong written and verbal communication skills.
• Strong attention to detail in a high-energy, fast-paced environment.
• Proficient in Google Suite/Microsoft Suite (Sheets/Excel).
• Fluency in English, both written and verbal.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite

Global Operations Specialist 

Help our customers improve their global supply chains

The Opportunity:

At Flexport, we know global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. Flexport today connects more than 10,000 clients, both consignees and shippers, across 112 countries. Our role is to help businesses of all sizes find the global trade solutions that will empower their success.

Now more than ever, customers need our support to survive and win in 2025. Their success is our success. We work back from what’s best for them to find a solution. That’s why we are building the Platform for Global trade - a strategic model combining customer centricity, supply chain expertise, advanced technology, and data analytics. 

As a Global Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will:

• Be responsible for executing the movement of ocean and air freight shipments from booking at origin to final delivery at destination. 
• Maintain communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit.
• Work and communicate cross-functionally within Flexport
• Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately.
• Use metrics to spot opportunities to improve and deliver great performance in your role.
• Own the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules.
• Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals.

You should have:

• Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply!
• Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team’s and their client’s expectations.
• Strong written and verbal communication skills.
• Strong attention to detail in a high-energy, fast-paced environment.
• Proficient in Google Suite/Microsoft Suite (Sheets/Excel).
• Fluency in English, both written and verbal.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite

Global Operations Specialist 

Help our customers improve their global supply chains

The Opportunity:

At Flexport, we know global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. Flexport today connects more than 10,000 clients, both consignees and shippers, across 112 countries. Our role is to help businesses of all sizes find the global trade solutions that will empower their success.

Now more than ever, customers need our support to survive and win in 2025. Their success is our success. We work back from what’s best for them to find a solution. That’s why we are building the Platform for Global trade - a strategic model combining customer centricity, supply chain expertise, advanced technology, and data analytics. 

As a Global Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will:

• Be responsible for executing the movement of ocean and air freight shipments from booking at origin to final delivery at destination. 
• Maintain communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit.
• Work and communicate cross-functionally within Flexport
• Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately.
• Use metrics to spot opportunities to improve and deliver great performance in your role.
• Own the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules.
• Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals.

You should have:

• Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply!
• Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team’s and their client’s expectations.
• Strong written and verbal communication skills.
• Strong attention to detail in a high-energy, fast-paced environment.
• Proficient in Google Suite/Microsoft Suite (Sheets/Excel).
• Fluency in English, both written and verbal.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite

Global Operations Specialist 

Help our customers improve their global supply chains

The Opportunity:

At Flexport, we know global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. Flexport today connects more than 10,000 clients, both consignees and shippers, across 112 countries. Our role is to help businesses of all sizes find the global trade solutions that will empower their success.

Now more than ever, customers need our support to survive and win in 2025. Their success is our success. We work back from what’s best for them to find a solution. That’s why we are building the Platform for Global trade - a strategic model combining customer centricity, supply chain expertise, advanced technology, and data analytics. 

As a Global Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will:

• Be responsible for executing the movement of ocean and air freight shipments from booking at origin to final delivery at destination. 
• Maintain communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit.
• Work and communicate cross-functionally within Flexport
• Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately.
• Use metrics to spot opportunities to improve and deliver great performance in your role.
• Own the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules.
• Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals.

You should have:

• Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply!
• Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team’s and their client’s expectations.
• Strong written and verbal communication skills.
• Strong attention to detail in a high-energy, fast-paced environment.
• Proficient in Google Suite/Microsoft Suite (Sheets/Excel).
• Fluency in English, both written and verbal.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite

Global Operations Specialist 

Help our customers improve their global supply chains

The Opportunity:

At Flexport, we know global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. Flexport today connects more than 10,000 clients, both consignees and shippers, across 112 countries. Our role is to help businesses of all sizes find the global trade solutions that will empower their success.

Now more than ever, customers need our support to survive and win in 2025. Their success is our success. We work back from what’s best for them to find a solution. That’s why we are building the Platform for Global trade - a strategic model combining customer centricity, supply chain expertise, advanced technology, and data analytics. 

As a Global Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will:

• Be responsible for executing the movement of ocean and air freight shipments from booking at origin to final delivery at destination. 
• Maintain communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit.
• Work and communicate cross-functionally within Flexport
• Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately.
• Use metrics to spot opportunities to improve and deliver great performance in your role.
• Own the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules.
• Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals.

You should have:

• Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply!
• Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team’s and their client’s expectations.
• Strong written and verbal communication skills.
• Strong attention to detail in a high-energy, fast-paced environment.
• Proficient in Google Suite/Microsoft Suite (Sheets/Excel).
• Fluency in English, both written and verbal.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite

Global Operations Specialist 

Help our customers improve their global supply chains

The Opportunity:

At Flexport, we know global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. Flexport today connects more than 10,000 clients, both consignees and shippers, across 112 countries. Our role is to help businesses of all sizes find the global trade solutions that will empower their success.

Now more than ever, customers need our support to survive and win in 2025. Their success is our success. We work back from what’s best for them to find a solution. That’s why we are building the Platform for Global trade - a strategic model combining customer centricity, supply chain expertise, advanced technology, and data analytics. 

As a Global Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will:

• Be responsible for executing the movement of ocean and air freight shipments from booking at origin to final delivery at destination. 
• Maintain communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit.
• Work and communicate cross-functionally within Flexport
• Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately.
• Use metrics to spot opportunities to improve and deliver great performance in your role.
• Own the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules.
• Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals.

You should have:

• Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply!
• Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team’s and their client’s expectations.
• Strong written and verbal communication skills.
• Strong attention to detail in a high-energy, fast-paced environment.
• Proficient in Google Suite/Microsoft Suite (Sheets/Excel).
• Fluency in English, both written and verbal.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite

Global Operations Specialist 

Help our customers improve their global supply chains

The Opportunity:

At Flexport, we know global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. Flexport today connects more than 10,000 clients, both consignees and shippers, across 112 countries. Our role is to help businesses of all sizes find the global trade solutions that will empower their success.

Now more than ever, customers need our support to survive and win in 2025. Their success is our success. We work back from what’s best for them to find a solution. That’s why we are building the Platform for Global trade - a strategic model combining customer centricity, supply chain expertise, advanced technology, and data analytics. 

As a Global Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will:

• Be responsible for executing the movement of ocean and air freight shipments from booking at origin to final delivery at destination. 
• Maintain communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit.
• Work and communicate cross-functionally within Flexport
• Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately.
• Use metrics to spot opportunities to improve and deliver great performance in your role.
• Own the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules.
• Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals.

You should have:

• Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply!
• Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team’s and their client’s expectations.
• Strong written and verbal communication skills.
• Strong attention to detail in a high-energy, fast-paced environment.
• Proficient in Google Suite/Microsoft Suite (Sheets/Excel).
• Fluency in English, both written and verbal.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite

The Opportunity

Flexport is building the future of global fulfillment—and we’re looking for a Sr. Manager, Strategic Initiatives who wants to be at the center of that transformation. This is not a traditional management role. You will be the architect of tomorrow’s Flexport Fulfillment network: designing processes, building products, and creating the standards that will define how we operate at scale.

You’ll sit at the intersection of operations, product, and technology, working across all functions to identify gaps, design solutions, and bring them to life. We want someone who thrives in ambiguity, loves solving highly technical problems, and isn’t afraid to get hands-on—whether it’s building a new workflow in SQL, prototyping a tool, or architecting the next phase of our operating model.

If you want to make a lasting impact by building something from the ground up—and have the technical, operational, and strategic chops to do it—this is the role for you.

What You’ll Do

Architect the Future of Fulfillment

• Design, standardize, and codify the processes, products, and tools that will power Flexport’s next generation fulfillment network.
• Define operating models that can scale globally, balancing efficiency, cost, speed, and customer experience.

Build, Not Just Manage

• Own initiatives end-to-end: from diagnosing the problem, designing the solution, building prototypes, and driving implementation.
• Develop tooling, dashboards, and models directly—leveraging SQL, Python, BI platforms, and workflow automation.

Leverage Data for Strategic Planning

• Use data to uncover bottlenecks, quantify opportunities, and make recommendations that drive millions in cost savings and unlock new service capabilities.
• Build forecasting and scenario planning models to guide long-term network design and capacity planning.

Be a Cross-Functional Force Multiplier

• Partner with engineering, product, operations, finance, and commercial teams to align on priorities, build solutions, and scale them across the network.
• Translate operational pain points into product requirements and ensure adoption of new tools and processes.

Standardize the Network

• Establish and roll out SOPs, reporting cadences, and KPIs that become the backbone of Fulfillment execution.
• Drive governance and accountability around execution, ensuring every site runs on the same playbook.

Drive Strategic Initiatives at Scale

• Lead high-impact, white-space projects (automation, robotics, B2B/Retail compliance, international expansion) that redefine the limits of what Flexport Fulfillment can deliver.
• Develop and execute multi-year roadmaps in partnership with senior leadership.

You Should Have

• 7–10+ years of experience in fulfillment, logistics, supply chain, or operations strategy—ideally with direct exposure to high-volume networks.
• Extremely strong technical skillset: SQL (expert), Excel/Google Sheets (advanced), BI tools (Looker, Tableau, PowerBI), and preferably Python or R for modeling and automation.
• A proven record of designing and implementing scalable processes/products that delivered measurable business impact.
• Strong strategic thinking, with the ability to connect day-to-day execution to P&L drivers and long-term vision.
• Entrepreneurial mindset: thrives in ambiguity, comfortable building from scratch, and naturally biased toward action.
• Executive-level communication skills, with the ability to influence stakeholders across all levels of the organization.
• Bonus: Experience working with robotics, warehouse automation, or building new fulfillment products (B2B, Prep, Returns, Retail compliance).

Why This Role is Different

This role is one of the most independent, entrepreneurial, and impactful within Flexport Fulfillment. You won’t just manage a process—you’ll design and build the future of how we fulfill, scale, and serve customers. Your fingerprints will be on everything from the technology we use to the services we offer.

You’ll have the mandate to experiment, prototype, and standardize at scale—and the support of a leadership team that knows the success of this role will shape the future of Flexport Fulfillment.

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our soluions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

At Square, we’re re-imagining how small and midsize businesses grow. As a Senior Sales Account Executive on our Outbound Team, you’ll bring Square’s ecosystem to new sellers across diverse industries by building, shaping, and closing your own pipeline. You’ll run sophisticated, multi-product deals from the first touch to final close — blending hunter instincts, consultative depth, and strategic execution.

If you’re an experienced closer who thrives in outbound environments, loves solving meaningful business challenges, and consistently delivers against ambitious targets — this is your role.

You Will

• Own the full outbound sales cycle — from prospecting to negotiation to close — with SMB and mid-market merchants.
• Build and manage a high-quality pipeline through cold outreach, social selling, targeted campaigns, and creative outbound strategies.
• Develop multi-product solutions across Square’s ecosystem and tailor them to each merchant’s unique needs.
• Partner with Business Development on lead flow while independently driving net-new logo acquisition.
• Conduct high-impact discovery, demos, and negotiations with decisiveness across multi-stakeholder deals.
• Act as a consultant and trusted advisor — seamlessly flexing across BDR, AE, and AM responsibilities when needed.
• Collaborate cross-functionally with Product, Marketing, Implementation, and Operations to deliver cohesive solutions.
• Maintain disciplined pipeline management and forecasting accuracy in Salesforce.
• Consistently hit and exceed revenue goals — monthly and quarterly.
  
  

You Have

• 3+ years of full-cycle B2B sales experience with consistent quota achievement.
• Proven success in outbound prospecting and net-new business creation (SaaS or fintech preferred).
• Experience closing complex, multi-threaded deals with longer sales cycles.
• Ability to build pipeline from scratch using targeted, strategic outreach.
• Exceptional communication, presentation, and negotiation skills across phone, video, and written channels.
• Strong consultative selling skills — diagnose business challenges and map tailored solutions.
• A hunter’s mindset — resilient, creative, and driven to win.
• Ability to work independently while contributing to a team-first environment.
• Advanced proficiency with Salesforce and modern sales tools.
• BA/BS degree or equivalent experience.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.

Pay Transparency

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Zone A: ($156,200 - $234,200)

Zone B: ($145,200 - $217,800)

Zone C: ($137,400 - $206,200)

Zone D: ($129,600 - $194,400)

Amounts listed above include target variable compensation.

Full job description

At Morgan & Morgan, the work we do matters. For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights.

Some salient growth point highlights are as follows:

1. Of the $25 billion+ we have recovered on behalf of the people in 1988, we have recouped over $8 billion of this total in the past 2 years alone across all 50 states, Washington DC, and the US Virgin Islands.

2. We have doubled our national mega-marketing campaigns from $250M to $500M+ since 2023, making Morgan & Morgan the Number 1 company in the nation for out-of-home marketing spend in the nation. This past October, we proudly hired Geico Insurance’s former Head of Auto Marketing to serve as our new Chief Marketing Officer and continue our advancement.

3. Unlike the vast majority of our competitors, Morgan & Morgan is proud to employ attorneys who can truly call themselves trial attorneys. Last year, we tried 320 cases. In the coming years, we will double that annual number. Attorneys at Morgan & Morgan are not only expected to get trial experience and frequent exposure to the courtroom on their and their colleagues’ cases, they are required to. If you are seeking the opportunity to try cases frequently, we are confident that we can and will deliver.

4. Our attorneys are privy to world-class case docket management software, litigation resources, and a wealth of benefits in service of optimization and case development.

Summary

Morgan & Morgan is looking for an experienced General Liability Litigation Attorney to join its quickly growing practice of plaintiff's personal injury lawyers and supporting case staff in our growing office in Los Angeles, CA.

The General Liability Litigation Attorney will handle a heavy and complex case load from pre-litigation, litigation, trial prep and trial. Cases may include representing plaintiffs in slip and fall; security negligence; wrongful death; dog bite / animal attack; and other cases in Los Angeles.

Our law firm's generous and competitive compensation includes a base salary, guaranteed commission, and competitive ongoing commission fees / bonuses (uncapped), as well as a full benefits package. Additionally, each litigator will have a large case staff assisting them, including a dedicated paralegal and a dedicated legal assistant.

Responsibilities

• Day-to-day handling of both pre-litigation and litigation cases
• Drafting and filing of litigation documents to include pleadings, discovery requests, discovery responses, demands, motions and memoranda of law
• Guide plaintiff clients through the case process
• Interaction with expert witnesses to include conferences, drafting of expert reports and affidavits
• Attendance and preparation for depositions, mediations, hearings, and court appearances

Qualifications

• Law degree (J.D. / JD / Juris Doctor) from a fully accredited law school
• An active member in good standing with the State Bar Association (CA required)
• Minimum 5+ years of personal injury / general liability experience
• Ability to manage high volume of pre-lit and litigation cases
• Excellent client service and communication skills
• Self-starter driven by long-term career goals
• Superior writing and oral advocacy skills

#LI-RK2

Who we are 

In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches.

About the Role

We are looking for a Sales Engineer who combines strong technical problem solving skills with customer/partner-facing relationship management and operational leadership.

In this role, you will manage complex technical relationships with POS providers and restaurant partners, support strategic integrations, and handle escalated operational requests for high-visibility customers.

You will act as the bridge between Product, Engineering, Operations, Customer Success, Sales, and external partners, ensuring technical excellence while improving internal processes and customer outcomes.

This is a highly autonomous, impact-driven role with the opportunity to influence technical decisions, shape engagement models, and continuously improve our production standards.

What you will do

Technical Account Management & Partner Ownership

• Own merchant technical discoveries (Sales Eng), technical deployment, and execution for both one-to-one and scaled partner engagements
• Support Enterprise and Strategic Sales Engineering in pre-sales technical conversations
• Ensure smooth integration and expansion of new technology solutions

Technical Operations & Escalation Management

• Handle complex escalated technical requests from internal teams and high-visibility customers
• Diagnose, troubleshoot, and resolve production issues with urgency and empathy
• Perform configuration changes, deployments, and product expansions
• Establish clear scope, documentation, and ETA expectations for technical engagements
• Develop workarounds and scalable solutions when standard paths do not exist

Product & Engineering Collaboration

• Partner closely with Product, Engineering, Operations, and Customer Success teams
• Collect and document partner feedback and prioritize feature requests
• Contribute to improving product reliability and market offering
• Influence technical decisions and propose innovative solutions

Process & Automation Improvement

• Identify gaps and inefficiencies in tools, workflows, and engagement models
• Develop automation tools and scripts to increase efficiency
• Improve internal production standards and documentation
• Manage and prioritize support tickets to ensure timely resolution

What we are looking for

Experience

• 3 to 5 years of customer-facing technical support, technical operations, or technical account management experience
• Experience managing technical projects or coordinating implementations
• Experience working with POS systems, restaurant technology, or delivery platforms is highly preferred
• Experience working in production systems in cloud environments such as GCP or AWS

Technical Skills

• Strong technical troubleshooting and root cause analysis skills
• Strong knowledge of SQL
• Familiar with at least one language, JS or Python preferred
• Familiarity with APIs and high-level software architecture concepts
• Experience with monitoring tools and production systems
• Experience with JIRA or similar project management tools is a plus

Core Competencies

• Strong ownership mentality and bias for action
• Ability to manage complex escalations calmly and effectively
• Detail-oriented and highly organized
• Ability to thrive in fast-moving and ambiguous environments
• Excellent cross-functional collaboration skills
• Proactive mindset focused on process improvement and operational excellence

Why join us 

• Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. 
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What else you need to know 

This role is based in our Los Angeles office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week. 

• Medical, dental, and vision insurance (multiple plans, incl. HSA options).
• Company-paid life and disability insurance (short- and long-term).
• Voluntary insurance: accident, critical illness, hospital indemnity.
• Optional supplemental life insurance for self, spouse, and children.
• Pet insurance discount.
• 401(k).
• Health Savings Account (HSA)
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Time Off policies:
  • Discretionary vacation days
  • 8 paid holidays per year
  • Paid sick time
  • Paid Bereavement leave
  • Paid Parental Leave

About the Role

The Social Media Program Manager is the architect of clarity within a high-volume, fast-paced creative environment. This role requires a high degree of ownership, diligence, and accountability, underpinned by a deep expertise in managing the workflows, schedules, and creative operations of social-led initiatives. Your mission is to transform ambiguous, complex processes into structured, high-performing work streams. Rather than simply participating in the workflow, you will architect the essential infrastructure that empowers our social and creative teams to scale. By maintaining seamless operations, proactively communicating obstacles, and identifying areas for optimization, you serve as the operational catalyst for our internal and external partners—removing friction to deliver world-class social content for the Google Devices ecosystem.

Responsibilities:

• Full-Lifecycle Campaign Program Management: Drive the day-to-day program management of "social-first" launch campaigns, managing dependencies and stakeholders to ensure successful execution from inception to delivery.
• Management of Creative Reviews: Oversee review cycles with leadership and coordinate content approvals among various cross-functional partners. Capture key action items and guide agency partners in applying feedback to keep projects on track. Confirm that all brand, legal, and product requirements are finalized and documented prior to launch.
• Stakeholder Management: Act as the primary POC for workstream owners and XFN stakeholders (Social, Product Marketing, Legal, Creative, Production, Brand, etc.). Facilitate alignment on feasibility, requirements, and next steps through rigorous discussion and group syncs.
• Organizational Alignment & Timeline Management: Synchronize the social team with broader marketing milestones and macro timelines. Act as the primary conduit for information regarding critical  gates to ensure all cross-functional deadlines are met.
• Infrastructure & Process Architecture: Proactively identify friction points and architect new workflows. Drive the overhaul of existing systems to ensure the creative infrastructure scales with the team's evolving needs.
• Real-Time Social Operations: Build and enable processes to support reactive social needs and real-time requests without sacrificing creative quality.
• Agency & Resource Management: Oversee vendor staffing and performance, ensuring agency partners are effectively embedded and optimized within our workflows.
• Operational Tooling & Automation: Identify opportunities to streamline processes through technical innovation, partnering with technical leads to implement automation and tools that bring structure to ambiguous workflows.

Key Expectations:

• Strategic Proactivity & Ownership: Lead with confidence as a self-starter who anticipates program needs. You are expected to navigate obstacles independently and proactively champion processes that drive the ecosystem forward.
• Navigating Ambiguity: Thrive in highly ambiguous and fast-paced environments. You are expected to seek out clarity, ask the right questions to uncover hidden requirements, and define clear paths forward for the team when goals, deciders or processes are undefined.
• Clarity Amidst Chaos: The ability to stay grounded and organized despite concurrent workloads and complex, moving parts.
• Relationship Management: Nurture partnerships across the wider business to identify social content opportunities and build trusted processes that benefit the work.

About You

The essentials:

• Extensive experience (6+ years) in Marketing and Program Management, preferably within social media, creative studios, or fast-paced marketing environments.
• Proven track record of building and implementing workflow infrastructure from the ground up.
• Understanding of the interplay between project scoping, budget oversight, and staffing models.
• Proficiency with project management and social media tooling; experience with platforms like Smartsheet, Sprinklr, and Airtable is preferred.
• Experience or strong interest in AI tools and process automation for Marketing.
• Strong communication skills with the ability to lead high-stakes meetings and influence stakeholders.

#LI-KW1
#LI-Hybrid

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

About the Role

The Social Media Program Manager is the architect of clarity within a high-volume, fast-paced creative environment. This role requires a high degree of ownership, diligence, and accountability, underpinned by a deep expertise in managing the workflows, schedules, and creative operations of social-led initiatives. Your mission is to transform ambiguous, complex processes into structured, high-performing work streams. Rather than simply participating in the workflow, you will architect the essential infrastructure that empowers our social and creative teams to scale. By maintaining seamless operations, proactively communicating obstacles, and identifying areas for optimization, you serve as the operational catalyst for our internal and external partners—removing friction to deliver world-class social content for the Google Devices ecosystem.

Responsibilities:

• Full-Lifecycle Campaign Program Management: Drive the day-to-day program management of "social-first" launch campaigns, managing dependencies and stakeholders to ensure successful execution from inception to delivery.
• Management of Creative Reviews: Oversee review cycles with leadership and coordinate content approvals among various cross-functional partners. Capture key action items and guide agency partners in applying feedback to keep projects on track. Confirm that all brand, legal, and product requirements are finalized and documented prior to launch.
• Stakeholder Management: Act as the primary POC for workstream owners and XFN stakeholders (Social, Product Marketing, Legal, Creative, Production, Brand, etc.). Facilitate alignment on feasibility, requirements, and next steps through rigorous discussion and group syncs.
• Organizational Alignment & Timeline Management: Synchronize the social team with broader marketing milestones and macro timelines. Act as the primary conduit for information regarding critical  gates to ensure all cross-functional deadlines are met.
• Infrastructure & Process Architecture: Proactively identify friction points and architect new workflows. Drive the overhaul of existing systems to ensure the creative infrastructure scales with the team's evolving needs.
• Real-Time Social Operations: Build and enable processes to support reactive social needs and real-time requests without sacrificing creative quality.
• Agency & Resource Management: Oversee vendor staffing and performance, ensuring agency partners are effectively embedded and optimized within our workflows.
• Operational Tooling & Automation: Identify opportunities to streamline processes through technical innovation, partnering with technical leads to implement automation and tools that bring structure to ambiguous workflows.

Key Expectations:

• Strategic Proactivity & Ownership: Lead with confidence as a self-starter who anticipates program needs. You are expected to navigate obstacles independently and proactively champion processes that drive the ecosystem forward.
• Navigating Ambiguity: Thrive in highly ambiguous and fast-paced environments. You are expected to seek out clarity, ask the right questions to uncover hidden requirements, and define clear paths forward for the team when goals, deciders or processes are undefined.
• Clarity Amidst Chaos: The ability to stay grounded and organized despite concurrent workloads and complex, moving parts.
• Relationship Management: Nurture partnerships across the wider business to identify social content opportunities and build trusted processes that benefit the work.

About You

The essentials:

• Extensive experience (6+ years) in Marketing and Program Management, preferably within social media, creative studios, or fast-paced marketing environments.
• Proven track record of building and implementing workflow infrastructure from the ground up.
• Understanding of the interplay between project scoping, budget oversight, and staffing models.
• Proficiency with project management and social media tooling; experience with platforms like Smartsheet, Sprinklr, and Airtable is preferred.
• Experience or strong interest in AI tools and process automation for Marketing.
• Strong communication skills with the ability to lead high-stakes meetings and influence stakeholders.

#LI-KW1
#LI-Hybrid

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.