This is a 6-month contractor role, with the potential to extend on a month-to-month basis. This role is fully remote, however your available working hours must overlap with London 9am - 6pm or New York 9am - 6pm.

About Us

Reachdesk is the first truly end-to-end SaaS global gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees while driving measurable ROI.

We believe gifting is more than just a transaction. It is about building genuine human connections that fuel business growth. Whether engaging prospects, celebrating customers, or recognising employees, our platform makes it easy to deliver personalised gifts, branded swag, and memorable events and brand experiences at scale through automated sourcing, storage, and global delivery.

Trusted by many of the most recognised names in technology and SaaS, Reachdesk integrates seamlessly with marketing, sales, and HR tech stacks and is powered by a global team with hubs in New York, London, and Lisbon.

About the Role

We are looking for an experienced contractor to support Reachdesk on a range of customs compliance projects across our global operations.

This is a hands-on, high-impact contract role for someone who can quickly assess risk, improve processes, work across multiple stakeholders, and help us strengthen the way we manage customs and cross-border trade compliance in practice. You will partner closely with teams across Operations, Logistics, Marketplace, Product, Legal, and Finance, as well as external brokers, carriers, and warehouse partners.

This role is best suited to someone who is practical, detail-oriented, commercially aware, and comfortable working independently in a fast-moving international environment.

What You’ll Do

Customs Compliance Projects

• Support Reachdesk’s customs compliance work across import/export activity, customs documentation, product classification, valuation, country of origin, duties, and related operational controls.

• Review existing customs processes and help design, improve, and document scalable compliance procedures.

• Partner with internal teams and external logistics providers, customs brokers, carriers, and 3PLs to support compliant shipment flows and customs clearance.

• Help investigate and resolve customs issues such as holds, clearance delays, documentation gaps, or shipment exceptions.

• Assist with compliance for restricted items, sanctions-related considerations, and broader cross-border trade requirements where relevant.

• Identify compliance risks within current and proposed operating models, and recommend practical mitigations.

Cross-Functional Support

• Work closely with Operations, Logistics, Marketplace, Product, Legal, and Finance to embed customs compliance into day-to-day processes and project decisions.

• Support project work connected to new shipping lanes, markets, warehouse flows, sourcing models, or operational changes.

• Help create and maintain internal documentation, including SOPs, guidance notes, controls, process maps, and audit-ready records.

• Provide clear, practical guidance to internal stakeholders on customs-related requirements and best practices.

Data, Controls, and Documentation

• Support the maintenance and improvement of key customs-related data, including product classifications, origin information, shipment documentation standards, and related compliance records.

• Help assess whether tools, automation, or systems changes could improve customs compliance workflows and reporting.

• Assist with audit preparation, evidence gathering, remediation tracking, and general compliance project management where needed.

About You

• Significant experience in customs compliance, global trade compliance, import/export compliance, or a closely related cross-border trade role.

• Strong working knowledge of customs requirements, import/export controls, HS classification, valuation, duties, origin, and international shipment documentation.

• Experience working with customs brokers, freight forwarders, carriers, 3PLs, or other logistics partners.

• Comfortable operating in a project-based role where priorities may evolve and where you are expected to work independently.

• Able to spot risks, solve problems pragmatically, and balance compliance requirements with commercial and operational realities.

• Strong documentation and process-design skills, with the ability to turn ambiguity into clear and workable procedures.

• Confident working cross-functionally with legal, finance, operations, product, and external partners.

• Experience in e-commerce, logistics, supply chain, fulfilment, or other high-volume cross-border environments is strongly preferred.

• Familiarity with VAT or indirect tax concepts is helpful, but this role is primarily focused on customs compliance projects.

Working Arrangement

• 6-month contractor engagement, with the potential to extend on a month-to-month basis.

• Fully remote.

• Open globally, provided you can reliably overlap with London or New York working hours.

Perks & Benefits

• Competitive salary
• A super-friendly, collaborative working culture populated by fun and dedicated people

We are an equal opportunity employer and value diversity at Reachdesk. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, disability status, or any other protected characteristic.

We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review it here.

Are you ready to thrive in a dynamic and exhilarating environment where you'll be entrusted with significant responsibilities? Are you seeking to join an extraordinary team of young, motivated, and highly ambitious individuals? If you have a genuine passion for connecting with people and driving remarkable outcomes, then you could be the perfect fit for our Founder's Associate position.

About us

We are on a mission to help consumers save time and money by matching them with the best products for their needs with banking, insurance and utilities. Samlino Group (https://samlinogroup.com/) operates across three markets, we empowered over 10 million users last year alone, propelling them toward living healthier financial lives.

What we offer you

As our Inhouse Consultant, you get the unique opportunity to be a key driver of our exponential growth curve. Sunny Lisbon will be your home base, but you’ll travel to and work with our three markets! To facilitate a steep growth curve, we provide you with the following:

• The chance to create a genuine impact - experience the thrill of working in a fast-paced environment where your efforts and results are tangible, shaping the destiny of our business.
• Inspiration and guidance - work closely with our high-performing teams alongside our international peers and founder.
• Unlimited growth potential in our company - we firmly believe in nurturing talent from within, fostering an environment where the sky's the limit.
• The passport to adventure - as a part of our international organization, you spread your wings and learn from our other markets while applying both strategic and executive skills.
• Invaluable transferable skills - fuel your interpersonal, digital, entrepreneurial, organizational, project management, and business prowess through hands-on experience in an organisation that values training and development.

Your Responsibilities

You will own your own projects and be responsible for driving results across various projects and initiatives. Responsibilities in this job will evolve and be defined and redefined throughout your time with us. The aim is to take ownership of and drive the development of progressively larger opportunities. Success requires the following:

• Setting ambitious yet achievable goals, developing strategic plans to reach them, and executing with urgency and intensity to deliver measurable outcomes
• Take ownership of assigned projects or tasks from inception to completion, including defining clear objectives, plans, and deliverables
• Proactively identify potential bottlenecks or obstacles and develop mitigation strategies
• Drive accountability by ensuring all team members understand their roles and responsibilities
• Act as a champion for our results-driven culture within the team and organization
• Build, coach, and empower A+ teams to reach their potential and provide 5-star experiences to our users and partners
• Project-based assignments with clear objectives spread across different geographies
• Deep dive into value creation, process improvement and organizational growth
• Thinking out of the box, brainstorming and strategizing to challenge status quo and aim at accelerating our momentum and efficient scaling

What we expect from you

We are seeking a dynamic individual who thrives in a results-oriented environment to join our team and help us reach our objectives. Industry experience is not a requirement, but you do need to be highly ambitious, proactive, forward-thinking, a fast learner, and driven to succeed.

Furthermore, we are looking for candidates who:

• Have proactive mindset, strong analytical skills, and the ability to collaborate effectively with cross-functional teams
• Are self-motivated, detail-oriented, and possess a track record of successfully owning projects from conception to completion
• Possess an unwavering drive and desire to be the very best at what they do
• Are passionate about making an impact and driving tangible results
• Exude an unparalleled work ethic fueled by an urgency to progress
• Embrace ownership and proactively following through on commitments
• Possess an insatiable curiosity about business, data, and people, relishing the opportunity to build and nurture relationships that fuel lasting success
• Master the art of communication, wielding their words with impact both verbally and in writing
• Showcase unrivalled organizational skills, skillfully structuring and prioritizing their work to achieve maximum efficiency
• Danish speaker, fluent in English and an EU work permit is required

Start Date and Location

Flexible start date.

The role will be full time, onsite in Lisbon, Portugal. 

It will cover all three markets, so regular travel will be part of what we have in mind for you! It will also include extended stays working hands-on with the teams in the different locations.

#LI-Onsite

Are you ready to thrive in a dynamic and exhilarating environment where you'll be entrusted with significant responsibilities? Are you seeking to join an extraordinary team of young, motivated, and highly ambitious individuals? If you have a genuine passion for connecting with people and driving remarkable outcomes, then you could be the perfect fit for our Internal Consultant position.

About us

We are on a mission to help consumers save time and money by matching them with the best products for their needs with banking, insurance and utilities. Samlino Group (https://samlinogroup.com/) operates across three markets, we empowered over 10 million users last year alone, propelling them toward living healthier financial lives.

What we offer you

As our Internal Consultant, you get the unique opportunity to be a key driver of our exponential growth curve. Sunny Lisbon will be your home base, but you’ll travel to and work with our three markets! To facilitate a steep growth curve, we provide you with the following:

• The chance to create a genuine impact - experience the thrill of working in a fast-paced environment where your efforts and results are tangible, shaping the destiny of our business.
• Inspiration and guidance - work closely with our high-performing teams alongside our international peers and founder.
• Unlimited growth potential in our company - we firmly believe in nurturing talent from within, fostering an environment where the sky's the limit.
• The passport to adventure - as a part of our international organization, you spread your wings and learn from our other markets while applying both strategic and executive skills.
• Invaluable transferable skills - fuel your interpersonal, digital, entrepreneurial, organizational, project management, and business prowess through hands-on experience in an organisation that values training and development.

Your Responsibilities

You will own your own projects and be responsible for driving results across various projects and initiatives. Responsibilities in this job will evolve and be defined and redefined throughout your time with us. The aim is to take ownership of and drive the development of progressively larger opportunities. Success requires the following:

• Setting ambitious yet achievable goals, developing strategic plans to reach them, and executing with urgency and intensity to deliver measurable outcomes
• Take ownership of assigned projects or tasks from inception to completion, including defining clear objectives, plans, and deliverables
• Proactively identify potential bottlenecks or obstacles and develop mitigation strategies
• Drive accountability by ensuring all team members understand their roles and responsibilities
• Act as a champion for our results-driven culture within the team and organization
• Build, coach, and empower A+ teams to reach their potential and provide 5-star experiences to our users and partners
• Project-based assignments with clear objectives spread across different geographies
• Deep dive into value creation, process improvement and organizational growth
• Thinking out of the box, brainstorming and strategizing to challenge status quo and aim at accelerating our momentum and efficient scaling

What we expect from you

We are seeking a dynamic individual who thrives in a results-oriented environment to join our team and help us reach our objectives. Industry experience is not a requirement, but you do need to be highly ambitious, proactive, forward-thinking, a fast learner, and driven to succeed.

Furthermore, we are looking for candidates who:

• Have proactive mindset, strong analytical skills, and the ability to collaborate effectively with cross-functional teams
• Are self-motivated, detail-oriented, and possess a track record of successfully owning projects from conception to completion
• Possess an unwavering drive and desire to be the very best at what they do
• Are passionate about making an impact and driving tangible results
• Exude an unparalleled work ethic fueled by an urgency to progress
• Embrace ownership and proactively following through on commitments
• Possess an insatiable curiosity about business, data, and people, relishing the opportunity to build and nurture relationships that fuel lasting success
• Master the art of communication, wielding their words with impact both verbally and in writing
• Showcase unrivalled organizational skills, skillfully structuring and prioritizing their work to achieve maximum efficiency
• Fluency in English and an EU work permit is required.

Start date and Travel

Flexible start date.

This role will cover all three markets, so regular travel will be part of what we have in mind for you! It will also include extended stays working hands-on with the teams in the different locations.

#LI-Onsite

Are you ready to thrive in a dynamic and exhilarating environment where you'll be entrusted with significant responsibilities? Are you seeking to join an extraordinary team of young, motivated, and highly ambitious individuals? If you have a genuine passion for connecting with people and driving remarkable outcomes, then you could be the perfect fit for our Strategy Consultant position.

About us

We are on a mission to help consumers save time and money by matching them with the best products for their needs with banking, insurance and utilities. Samlino Group (https://samlinogroup.com/) operates across three markets, we empowered over 10 million users last year alone, propelling them toward living healthier financial lives.

What we offer you

As our Strategy Consultant, you get the unique opportunity to be a key driver of our exponential growth curve. Sunny Lisbon will be your home base, but you’ll travel to and work with our three markets! To facilitate a steep growth curve, we provide you with the following:

• The chance to create a genuine impact - experience the thrill of working in a fast-paced environment where your efforts and results are tangible, shaping the destiny of our business.
• Inspiration and guidance - work closely with our high-performing teams alongside our international peers and founder.
• Unlimited growth potential in our company - we firmly believe in nurturing talent from within, fostering an environment where the sky's the limit.
• The passport to adventure - as a part of our international organization, you spread your wings and learn from our other markets while applying both strategic and executive skills.
• Invaluable transferable skills - fuel your interpersonal, digital, entrepreneurial, organizational, project management, and business prowess through hands-on experience in an organisation that values training and development.

Your Responsibilities

You will own your own projects and be responsible for driving results across various projects and initiatives. Responsibilities in this job will evolve and be defined and redefined throughout your time with us. The aim is to take ownership of and drive the development of progressively larger opportunities. Success requires the following:

• Setting ambitious yet achievable goals, developing strategic plans to reach them, and executing with urgency and intensity to deliver measurable outcomes
• Take ownership of assigned projects or tasks from inception to completion, including defining clear objectives, plans, and deliverables
• Proactively identify potential bottlenecks or obstacles and develop mitigation strategies
• Drive accountability by ensuring all team members understand their roles and responsibilities
• Act as a champion for our results-driven culture within the team and organization
• Build, coach, and empower A+ teams to reach their potential and provide 5-star experiences to our users and partners
• Project-based assignments with clear objectives spread across different geographies
• Deep dive into value creation, process improvement and organizational growth
• Thinking out of the box, brainstorming and strategizing to challenge status quo and aim at accelerating our momentum and efficient scaling

What we expect from you

We are seeking a dynamic individual who thrives in a results-oriented environment to join our team and help us reach our objectives. Industry experience is not a requirement, but you do need to be highly ambitious, proactive, forward-thinking, a fast learner, and driven to succeed.

Furthermore, we are looking for candidates who:

• Have proactive mindset, strong analytical skills, and the ability to collaborate effectively with cross-functional teams
• Are self-motivated, detail-oriented, and possess a track record of successfully owning projects from conception to completion
• Possess an unwavering drive and desire to be the very best at what they do
• Are passionate about making an impact and driving tangible results
• Exude an unparalleled work ethic fueled by an urgency to progress
• Embrace ownership and proactively following through on commitments
• Possess an insatiable curiosity about business, data, and people, relishing the opportunity to build and nurture relationships that fuel lasting success
• Master the art of communication, wielding their words with impact both verbally and in writing
• Showcase unrivalled organizational skills, skillfully structuring and prioritizing their work to achieve maximum efficiency
• Fluency in English and an EU work permit is required.

Start date and Travel

Flexible start date.

This role will cover all three markets, so regular travel will be part of what we have in mind for you! It will also include extended stays working hands-on with the teams in the different locations.

#LI-Onsite

About us

Our mission is to help consumers save time and money by matching them with the best products for their banking, insurance, and utility needs. We work towards becoming the largest distributor of financial services. ComparaJá.pt is part of Samlino Group (https://samlinogroup.com/). We operate across three markets, empowering users reach healthier financial lives.

What we offer you

You’ll have the unique opportunity to be a key driver of our exponential growth curve. In your daily work, you will work directly with our Founder and senior teams.

Sunny Lisbon will be your home base, but you’ll travel between our three markets (Portugal, Denmark and Greece)! 

Your Responsibilities

You will be accountable for your own projects and will be responsible for driving results across various ventures and initiatives. Your responsibilities in this job will evolve and be defined and redefined throughout your time with us. The aim is to take ownership of and drive the development of progressively larger opportunities. 

What we expect from you

We are looking for a dynamic individual who thrives in a results-oriented environment to join our team and help us reach our objectives. Industry experience is not a requirement, but you do need to be highly ambitious, proactive, forward-thinking, a fast learner, and driven to succeed.

Furthermore, we are looking for candidates who:

• Have a proactive mindset, strong analytical skills, and the ability to collaborate effectively with cross-functional teams
• Are self-motivated, detail-oriented, and possess a track record of successfully owning projects from conception to completion
• Possess an unwavering drive and desire to be the very best at what they do
• Are passionate about making an impact and driving tangible results
• Exude a strong work ethic fueled by an urgency to progress
• Embrace ownership and proactively follow through on commitments
• Possess an insatiable curiosity about business, data, and people, relishing the opportunity to build and nurture relationships that fuel lasting success
• Master communication, wielding words with impact both verbally and in writing
• Showcase unrivalled organisational skills, skillfully structuring and prioritising their work to achieve maximum efficiency
• Have full proficiency in either Portuguese or Danish and fluent in English 
• EU work permit is required

Start date and Location

Flexible start date

This role is full-time onsite at our Lisbon office 

#LI-Onsite

About us

Our mission is to help consumers save time and money by matching them with the best products for their banking, insurance, and utility needs. We work towards becoming the largest distributor of financial services. ComparaJá.pt is part of Samlino Group (https://samlinogroup.com/). We operate across three markets, empowering users reach healthier financial lives.

What we offer you

You’ll have the unique opportunity to be a key driver of our exponential growth curve. In your daily work, you will work directly with our Founder and senior teams.

Sunny Lisbon will be your home base, but you’ll travel between our three markets (Portugal, Denmark and Greece)! 

Your Responsibilities

You will be accountable for your own projects and will be responsible for driving results across various ventures and initiatives. Your responsibilities in this job will evolve and be defined and redefined throughout your time with us. The aim is to take ownership of and drive the development of progressively larger opportunities. 

What we expect from you

We are looking for a dynamic individual who thrives in a results-oriented environment to join our team and help us reach our objectives. Industry experience is not a requirement, but you do need to be highly ambitious, proactive, forward-thinking, a fast learner, and driven to succeed.

Furthermore, we are looking for candidates who:

• Have a proactive mindset, strong analytical skills, and the ability to collaborate effectively with cross-functional teams
• Are self-motivated, detail-oriented, and possess a track record of successfully owning projects from conception to completion
• Possess an unwavering drive and desire to be the very best at what they do
• Are passionate about making an impact and driving tangible results
• Exude a strong work ethic fueled by an urgency to progress
• Embrace ownership and proactively follow through on commitments
• Possess an insatiable curiosity about business, data, and people, relishing the opportunity to build and nurture relationships that fuel lasting success
• Master communication, wielding words with impact both verbally and in writing
• Showcase unrivalled organisational skills, skillfully structuring and prioritising their work to achieve maximum efficiency
• Have full proficiency in either Portuguese or Danish and fluent in English 
• EU work permit is required

Start date and Location

Flexible start date

This role is full-time onsite at our Lisbon office 

#LI-Onsite

About us

Our mission is to help consumers save time and money by matching them with the best products for their banking, insurance, and utility needs. We work towards becoming the largest distributor of financial services. ComparaJá.pt is part of Samlino Group (https://samlinogroup.com/). We operate across three markets, empowering users reach healthier financial lives.

What we offer you

You’ll have the unique opportunity to be a key driver of our exponential growth curve. In your daily work, you will work directly with our Founder and senior teams.

Sunny Lisbon will be your home base, but you’ll travel between our three markets (Portugal, Denmark and Greece)! 

Your Responsibilities

You will be accountable for your own projects and will be responsible for driving results across various ventures and initiatives. Your responsibilities in this job will evolve and be defined and redefined throughout your time with us. The aim is to take ownership of and drive the development of progressively larger opportunities. 

What we expect from you

We are looking for a dynamic individual who thrives in a results-oriented environment to join our team and help us reach our objectives. Industry experience is not a requirement, but you do need to be highly ambitious, proactive, forward-thinking, a fast learner, and driven to succeed.

Furthermore, we are looking for candidates who:

• Have a proactive mindset, strong analytical skills, and the ability to collaborate effectively with cross-functional teams
• Are self-motivated, detail-oriented, and possess a track record of successfully owning projects from conception to completion
• Possess an unwavering drive and desire to be the very best at what they do
• Are passionate about making an impact and driving tangible results
• Exude a strong work ethic fueled by an urgency to progress
• Embrace ownership and proactively follow through on commitments
• Possess an insatiable curiosity about business, data, and people, relishing the opportunity to build and nurture relationships that fuel lasting success
• Master communication, wielding words with impact both verbally and in writing
• Showcase unrivalled organisational skills, skillfully structuring and prioritising their work to achieve maximum efficiency
• Have full proficiency in either Portuguese or Danish and fluent in English 
• EU work permit is required

Start date and Location

Flexible start date

This role is full-time onsite at our Lisbon office 

#LI-Onsite

Are you ready to thrive in a dynamic and exhilarating environment, where you'll be entrusted with significant responsibilities? Are you seeking to join an extraordinary team of young, motivated, and highly ambitious individuals? If you have a genuine passion for connecting with people and driving remarkable outcomes, then you could be the perfect fit for our Management Consultant position.

About us

We are on a mission to help consumers save time and money by matching them with the best products for their needs with banking, insurance and utilities. ComparaJa is part of Samlino Group (https://samlinogroup.com/). Operating across three markets, we empowered over 10 million users last year alone, propelling them toward living healthier financial lives.

What we offer you

As our Management Consultant you get the unique opportunity of being a key driver of our exponential growth curve. You’ll be working in-person in the HQ in Lisbon where you will constantly be pushed out of your comfort zone. To ensure a never ending growth curve, we provide you with:

• The chance to create a genuine impact - experience the thrill of working in a fast-paced environment where your efforts and results are tangible, shaping the destiny of our business.
• Inspiration and guidance - work closely with our high-performing team, alongside our international peers and founder.
• Unlimited growth potential in our company - we firmly believe in nurturing talent from within, fostering an environment where the sky's the limit.
• The passport to adventure - become part of an international organization, allowing you to spread your wings and learn from our other markets.
• Invaluable transferable skills - fuel your interpersonal, digital, entrepreneurial, organizational, project management, and business prowess through hands-on experience and cutting-edge training.

Your Responsibilities

Responsibilities in this job will be defined as we work together throughout the recruitment process however, they will be mostly centered around:

• Unleashing your progressive thinking to deliver our core mission through a wide range of innovative products and service offerings.
• Inspiring, leading, and cultivating A+ teams, empowering them to reach their potential and provide 5-star experiences to our invaluable users and partners.
• Amplifying our brand's presence in the market and architecting a best-in-class user experience.
• Defining our strategy and securing flawless execution with precision.
• Encouraging audacious dreams and pursuing them relentlessly!

What we expect from you

We are looking for experienced business managers to help us reach our objectives. Industry experience is not a requirement, but you do need to be highly ambitious, proactive, forward-thinking, a fast learner, and driven to inspire and lead our team.

Furthermore, we are looking for candidates who:

• Possess an unwavering drive and desire to be the very best at what they do.
• Exude an unparalleled work ethic, fueled by an urgency to progress.
• Embrace ownership and proactively following through on commitments.
• Possess an insatiable curiosity about business, data, and people, relishing the opportunity to build and nurture relationships that fuel lasting success.
• Master the art of communication, wielding their words with impact both verbally and in writing.
• Showcase unrivalled organizational skills, skillfully structuring and prioritizing their work to achieve maximum efficiency.
• Have full proficiency in Portuguese and work permit is required.

Start date and schedule

Flexible start date.

Monday to Friday, we thrive in our office environment, where we create magic. Remote work options are currently unavailable, as we believe in the power of collaboration and synergy that arises from working together.

#LI-Onsite

Are you ready to thrive in a dynamic and exhilarating environment, where you'll be entrusted with significant responsibilities? Are you seeking to join an extraordinary team of young, motivated, and highly ambitious individuals? If you have a genuine passion for connecting with people and driving remarkable outcomes, then you could be the perfect fit for our Strategy Consultant position.

About us

We are on a mission to help consumers save time and money by matching them with the best products for their needs with banking, insurance and utilities. ComparaJa is part of Samlino Group (https://samlinogroup.com/). Operating across three markets, we empowered over 10 million users last year alone, propelling them toward living healthier financial lives.

What we offer you

As our Strategy Consultant you get the unique opportunity of being a key driver of our exponential growth curve. You’ll be working in-person in the HQ in Lisbon where you will constantly be pushed out of your comfort zone. To ensure a never ending growth curve, we provide you with:

• The chance to create a genuine impact - experience the thrill of working in a fast-paced environment where your efforts and results are tangible, shaping the destiny of our business.
• Inspiration and guidance - work closely with our high-performing team, alongside our international peers and founder.
• Unlimited growth potential in our company - we firmly believe in nurturing talent from within, fostering an environment where the sky's the limit.
• The passport to adventure - become part of an international organization, allowing you to spread your wings and learn from our other markets.
• Invaluable transferable skills - fuel your interpersonal, digital, entrepreneurial, organizational, project management, and business prowess through hands-on experience and cutting-edge training.

Your Responsibilities

Responsibilities in this job will be defined as we work together throughout the recruitment process however, they will be mostly centered around:

• Unleashing your progressive thinking to deliver our core mission through a wide range of innovative products and service offerings.
• Inspiring, leading, and cultivating A+ teams, empowering them to reach their potential and provide 5-star experiences to our invaluable users and partners.
• Amplifying our brand's presence in the market and architecting a best-in-class user experience.
• Defining our strategy and securing flawless execution with precision.
• Encouraging audacious dreams and pursuing them relentlessly!

What we expect from you

We are looking for experienced business managers to help us reach our objectives. Industry experience is not a requirement, but you do need to be highly ambitious, proactive, forward-thinking, a fast learner, and driven to inspire and lead our team.

Furthermore, we are looking for candidates who:

• Possess an unwavering drive and desire to be the very best at what they do.
• Exude an unparalleled work ethic, fueled by an urgency to progress.
• Embrace ownership and proactively following through on commitments.
• Possess an insatiable curiosity about business, data, and people, relishing the opportunity to build and nurture relationships that fuel lasting success.
• Master the art of communication, wielding their words with impact both verbally and in writing.
• Showcase unrivalled organizational skills, skillfully structuring and prioritizing their work to achieve maximum efficiency.
• Have full proficiency in Portuguese and work permit is required.

Start date and schedule

Flexible start date.

Monday to Friday, we thrive in our office environment, where we create magic. Remote work options are currently unavailable, as we believe in the power of collaboration and synergy that arises from working together.

#LI-Onsite

Your New Adventure Awaits in Sunny Lisbon, Portugal!

We're looking for expert Business Travel Consultants fluent in French or German to join our fast-growing team in Lisbon — and yes, we'll provide a full relocation package to help you make the move!

This is your chance to bring your GDS expertise to a global tech leader while enjoying the incredible quality of life, historic culture, and beautiful coastline that Portugal has to offer. Stop just dreaming about a change and come build your new life with us!

At Navan, our mission is to make travel seamless and empowering, so travelers can focus on being there, not getting there. Our Travel Experience team is at the heart of this mission!

As a key member of our fast-growing Travel Experience team, you'll support our users’ travel needs directly. You’ll take ownership of customer satisfaction by resolving issues, communicating effectively, and collaborating with internal teams to clear any obstacles for travelers — all while delivering an exceptional customer experience. As our frontline, you’ll provide valuable feedback to our product, design, and engineering teams to enhance our customer-facing and internal platforms. This exciting role allows you to impact daily operations, traveler experiences, and product development directly.

NOTE: Candidates must be willing to relocate to Portugal. Please submit all applications in English.

What You’ll Do:

• Provide top-tier travel support via chat, calls, and emails
• Maintain up-to-date knowledge on suppliers, destinations, and systems
• Quickly assess customer needs, urgency, and preferences
• Accurately handle hotel, flight, car, and rail bookings
• Guide customers in self-service options on the Navan platform and app
• Respond promptly, meeting SLA expectations
• Follow company and customer policies, ensuring global compliance
• Give feedback to stakeholders on goal progress and key processes
• Participate in team meetings on products, suppliers, and industry updates
• Stay current on travel industry best practices
• Maintain attendance, complete assigned training, and meet performance metrics

What We’re Looking For:

• Experience: 5+ years as a Travel Consultant covering air, cars, rails, and hotel bookings; 3+ years with GDS (Sabre, Amadeus, or Galileo) – Required
• Language: Fluency in English AND French or German - Required
• Customer Service: Background in contact center or customer-facing roles
• Tech Skills: Comfortable using tools like Gmail, Zendesk, Slack, and Salesforce
• Availability: Flexible to work rotating shifts, Monday to Friday, between 7 AM and 11 PM
• Working Model: Hybrid
• Skills: Ability to multitask, resolve urgent matters quickly, and work independently to troubleshoot issues
• Attitude: Empathetic, professional, and excellent at communicating verbally and in writing

• A one-way flight to Lisbon to get you started
• Initial short-term accommodation support, to ensure a smooth landing
• A sign-on bonus to help with your first rent and moving expenses
• Expert guidance and full support with local paperwork (Tax ID/Social Security registration)
• Personalized settling-in guides to help you feel at home in your new city

Location: Portugal

Department: Engineering

Employment: Full time

About YLD:

Everything we do is to empower our clients to move forward. Our purpose is to help our clients develop the capabilities they need to outperform their competitors. Our success is a consequence of ensuring our clients are successful. Our company is built on extraordinary people; we aim to attract, inspire, develop and retain them. YLD is a software engineering and design consultancy; we create digital capabilities for our clients that last beyond our engagement. We have offices in London, Lisbon, Porto.

About the role:

As a Software Engineer, you’ll be part of a client team building innovative products. We expect you to be curious, passionate, driven, and enthusiastic. You’ll be proficient at problem-solving, and crafting scalable, resilient, and fault-tolerant architectures. You’ll be an effective communicator and a team player. You and your team will move in a fast-paced engineering environment, achieving outstanding results and delivering exciting projects.

About you:

A YLD Software Engineering Consultant is a highly skilled developer who exemplifies the highest standard in software engineering and enjoys sharing their knowledge and experience with others.

You’ll have the opportunity to build and deliver software within some interesting projects in terms of the product and methodology. We work in an Agile environment (Scrum) with a test-first mindset (actually, writing code without tests should be unthinkable). We are also big advocates of pair programming and nothing is released until we have a code review.

You have a real passion for problem-solving and are an active learner who gets excited by working collaboratively with those around you.

Your day-to-day responsibilities will look like this:

• Crafting excellent products! As an AI Engineer, you will be building new AI-powered features that meet the needs of our clients' customers, as well as improving their Digital Platform with intelligent capabilities;
• Continuously delivering changes to products including AI model integrations, prompt optimisations, and system improvements, as we push for a full CI/CD model;
• Working closely with your team, regularly collaborating on both traditional engineering and AI initiatives, to continually push yourselves to build better, smarter systems;
• Participating in regular show and tells to promote your work — from AI experiments to production deployments — to both your department and the wider company;
• Joining our clients’ internal events, including meeting external speakers, going to quiz nights, etc.

You’ll have the following skills and experience:

Core Programming & AI

• Proven strong experience with JavaScript, TypeScript, and Python
• Advanced GenAI/LLM expertise: RAG, embeddings, vector search, prompt engineering, evals, guardrails, caching, chaining, function calling, etc
• Fine-tuning expertise: LoRA/QLoRA, instruction tuning, RLHF, domain adaptation, and custom model training
• Agentic architecture design: multi-agent systems, tool orchestration, planning/reasoning frameworks, memory systems, and agent coordination patterns
• Eval systems: automated evals, human feedback loops, benchmarking, A/B testing, safety testing, hallucination detection, and performance metrics
• Experience with LLM frameworks (LangChain, LlamaIndex, LiteLLM, CrewAI, Mastra, etc) and API integrations (OpenAI, Anthropic, etc.)

Infrastructure & DevOps

• CI/CD pipelines and IaC tools (Terraform, CloudFormation, CDK)
• Cloud platforms (AWS, Azure, GCP) for GenAI workloads and API management
• Containerisation and orchestration (Docker, Kubernetes) for AI applications
• LLM hosting and inference optimisation (vLLM, TGI, local deployment)

Data & Databases

• Vector databases (Pinecone, Weaviate, Chroma, Qdrant) and traditional databases (PostgreSQL, Neo4j)
• Data pipeline design for RAG and knowledge ingestion
• Real-time data streaming and processing
• Document processing and embedding generation workflows

Frontend & APIs

• React or modern UI frameworks
• API design for LLM services and conversational interfaces
• Multiple protocols (HTTP, GraphQL, gRPC, WebSockets, MCP)
• Real-time chat and streaming response handling

Performance & Reliability

• Building high-performance, scalable AI applications
• LLM cost optimisation, token management, and caching strategies
• Performance monitoring, observability, and debugging production AI systems
• Comprehensive testing: unit, integration, AI behaviour, security, accessibility

You’ll be:

• Self-motivated, proactive and always looking for ways to improve and develop yourself;
• A good communicator, both in writing and verbally. You’ll be able to explain technical ideas and concepts in business-friendly language;
• Detail oriented;
• Used to working in a team-oriented, collaborative environment;
• Comfortable with experimentation, iteration, and managing uncertainty in AI systems;
• Analytical and problem-solving oriented;
• Ethical thinker who considers the broader implications of AI implementations;
• A genuine believer in diversity and fairness.

As well as the chance to work with a forward-thinking, ethical, and fun group of people, you’ll also get:

• Company Private Health care
• Enhanced fully paid maternity and paternity leave for up to 6 months
• 25 days annual holiday (excluding Public Holidays)
• €2000 annual allowance for Training/Conferences
• €300 annual allowance for additional hardware
• Wellbeing & Performance Support via Oli including Therapy and Coaching
• Discretionary Bonus (depending on Company performance and results)
• Company laptop
• Generous referral schemes

Our typical Recruitment Process looks like this:

• 1st Interview with someone from the Talent team (30/45 mins)
• Technical Interview with our Senior Developers (1h30)

We live and breathe our values, and know you will too:

• Growing every day
• Including everyone
• Relationships built on honesty and ethics
• Inspiring solutions
• Winning together

We’re an equal-opportunity employer and value diversity of all kinds. We don’t discriminate based on race, religion, colour, national origin, gender, sexual orientation, pregnancy or maternity, age, marital status, or disability status. We also offer a remote-first working environment, meaning that flexible working and work-life balance come as standard for all employees.

Join Navan in Powering In-Person Connections with Relentless Innovation

At Navan, our mission is to make travel seamless and empowering, so travelers can focus on being there, not getting there. Our Travel Experience team is at the heart of this mission!

As a key member of our fast-growing Travel Experience team, you'll support our users’ travel needs directly. You’ll take ownership of customer satisfaction by resolving issues, communicating effectively, and collaborating with internal teams to clear any obstacles for travelers — all while delivering an exceptional customer experience. As our frontline, you’ll provide valuable feedback to our product, design, and engineering teams to enhance our customer-facing and internal platforms. This exciting role allows you to impact daily operations, traveler experiences, and product development directly.

NOTE: Candidates must reside in Portugal for consideration, or willing to relocate. Please submit all applications in English.

What You’ll Do:

• Provide top-tier travel support via chat, calls, and emails
• Maintain up-to-date knowledge on suppliers, destinations, and systems
• Quickly assess customer needs, urgency, and preferences
• Accurately handle hotel, flight, car, and rail bookings
• Guide customers in self-service options on the Navan platform and app
• Respond promptly, meeting SLA expectations
• Follow company and customer policies, ensuring global compliance
• Give feedback to stakeholders on goal progress and key processes
• Participate in team meetings on products, suppliers, and industry updates
• Stay current on travel industry best practices
• Maintain attendance, complete assigned training, and meet performance metrics

What We’re Looking For:

• Experience: 5+ years as a Travel Consultant covering air, rail, and hotel bookings; 3+ years with GDS (Sabre, Amadeus, or Galileo) – Mandatory
• Language: Fluency in English and German - Mandatory fluency in both languages
• Customer Service: Background in contact center or customer-facing roles
• Tech Skills: Comfortable using tools like Gmail, Zendesk, Slack, and Salesforce
• Availability: Flexible to work rotating shifts, Monday to Sunday, between 7 AM and 11 PM
• Skills: Ability to multitask, resolve urgent matters quickly, and work independently to troubleshoot issues
• Attitude: Empathetic, professional, and excellent at communicating verbally and in writing

Join Navan in Powering In-Person Connections with Relentless Innovation

At Navan, our mission is to make travel seamless and empowering, so travelers can focus on being there, not getting there. Our Travel Experience team is at the heart of this mission!

As a key member of our fast-growing Travel Experience team, you'll support our users’ travel needs directly. You’ll take ownership of customer satisfaction by resolving issues, communicating effectively, and collaborating with internal teams to clear any obstacles for travelers — all while delivering an exceptional customer experience. As our frontline, you’ll provide valuable feedback to our product, design, and engineering teams to enhance our customer-facing and internal platforms. This exciting role allows you to impact daily operations, traveler experiences, and product development directly.

NOTE: Candidates must reside in Portugal for consideration, or willing to relocate. Please submit all applications in English.

What You’ll Do:

• Provide top-tier travel support via chat, calls, and emails
• Maintain up-to-date knowledge on suppliers, destinations, and systems
• Quickly assess customer needs, urgency, and preferences
• Accurately handle hotel, flight, car, and rail bookings
• Guide customers in self-service options on the Navan platform and app
• Respond promptly, meeting SLA expectations
• Follow company and customer policies, ensuring global compliance
• Give feedback to stakeholders on goal progress and key processes
• Participate in team meetings on products, suppliers, and industry updates
• Stay current on travel industry best practices
• Maintain attendance, complete assigned training, and meet performance metrics

What We’re Looking For:

• Experience: 5+ years as a Travel Consultant covering air, rail, and hotel bookings; 3+ years with GDS (Sabre, Amadeus, or Galileo) – Both mandatory
• Language: Fluency in English and French - Mandatory fluency in both languages
• Customer Service: Background in contact center or customer-facing roles
• Tech Skills: Comfortable using tools like Gmail, Zendesk, Slack, and Salesforce
• Availability: Flexible to work rotating shifts, Monday to Sunday, between 7 AM and 11 PM
• Skills: Ability to multitask, resolve urgent matters quickly, and work independently to troubleshoot issues
• Attitude: Empathetic, professional, and excellent at communicating verbally and in writing

Join Navan in Powering In-Person Connections with Relentless Innovation

At Navan, our mission is to make travel seamless and empowering, so travelers can focus on being there, not getting there. Our Travel Experience team is at the heart of this mission!

As a key member of our fast-growing Travel Experience team, you'll support our users’ travel needs directly. You’ll take ownership of customer satisfaction by resolving issues, communicating effectively, and collaborating with internal teams to clear any obstacles for travelers — all while delivering an exceptional customer experience. As our frontline, you’ll provide valuable feedback to our product, design, and engineering teams to enhance our customer-facing and internal platforms. This exciting role allows you to impact daily operations, traveler experiences, and product development directly.

NOTE: Candidates must reside in Portugal for consideration, or willing to relocate. Please submit all applications in English.

What You’ll Do:

• Provide top-tier travel support via chat, calls, and emails
• Maintain up-to-date knowledge on suppliers, destinations, and systems
• Quickly assess customer needs, urgency, and preferences
• Accurately handle hotel, flight, car, and rail bookings
• Guide customers in self-service options on the Navan platform and app
• Respond promptly, meeting SLA expectations
• Follow company and customer policies, ensuring global compliance
• Give feedback to stakeholders on goal progress and key processes
• Participate in team meetings on products, suppliers, and industry updates
• Stay current on travel industry best practices
• Maintain attendance, complete assigned training, and meet performance metrics

What We’re Looking For:

• Experience: 5+ years as a Travel Consultant covering air, rail, and hotel bookings; 3+ years with GDS (Sabre, Amadeus, or Galileo) – Both mandatory
• Language: Fluency in English and French - Mandatory fluency in both languages
• Customer Service: Background in contact center or customer-facing roles
• Tech Skills: Comfortable using tools like Gmail, Zendesk, Slack, and Salesforce
• Availability: Flexible to work rotating shifts, Monday to Sunday, between 7 AM and 11 PM
• Skills: Ability to multitask, resolve urgent matters quickly, and work independently to troubleshoot issues
• Attitude: Empathetic, professional, and excellent at communicating verbally and in writing

Join Navan in Powering In-Person Connections with Relentless Innovation

At Navan, our mission is to make travel seamless and empowering, so travelers can focus on being there, not getting there. Our Travel Experience team is at the heart of this mission!

As a key member of our fast-growing Travel Experience team, you'll support our users’ travel needs directly. You’ll take ownership of customer satisfaction by resolving issues, communicating effectively, and collaborating with internal teams to clear any obstacles for travelers — all while delivering an exceptional customer experience. As our frontline, you’ll provide valuable feedback to our product, design, and engineering teams to enhance our customer-facing and internal platforms. This exciting role allows you to impact daily operations, traveler experiences, and product development directly.

NOTE: Candidates must reside in Portugal for consideration, or willing to relocate. Please submit all applications in English.

What You’ll Do:

• Provide top-tier travel support via chat, calls, and emails
• Maintain up-to-date knowledge on suppliers, destinations, and systems
• Quickly assess customer needs, urgency, and preferences
• Accurately handle hotel, flight, car, and rail bookings
• Guide customers in self-service options on the Navan platform and app
• Respond promptly, meeting SLA expectations
• Follow company and customer policies, ensuring global compliance
• Give feedback to stakeholders on goal progress and key processes
• Participate in team meetings on products, suppliers, and industry updates
• Stay current on travel industry best practices
• Maintain attendance, complete assigned training, and meet performance metrics

What We’re Looking For:

• Experience: 5+ years as a Travel Consultant covering air, rail, and hotel bookings; 3+ years with GDS (Sabre, Amadeus, or Galileo) – Mandatory
• Language: Fluency in English and German - Mandatory fluency in both languages
• Customer Service: Background in contact center or customer-facing roles
• Tech Skills: Comfortable using tools like Gmail, Zendesk, Slack, and Salesforce
• Availability: Flexible to work rotating shifts, Monday to Sunday, between 7 AM and 11 PM
• Skills: Ability to multitask, resolve urgent matters quickly, and work independently to troubleshoot issues
• Attitude: Empathetic, professional, and excellent at communicating verbally and in writing

Join Navan in Powering In-Person Connections with Relentless Innovation

At Navan, our mission is to make travel seamless and empowering, so travelers can focus on being there, not getting there. Our Travel Experience team is at the heart of this mission!

As a key member of our fast-growing Travel Experience team, you'll support our users’ travel needs directly. You’ll take ownership of customer satisfaction by resolving issues, communicating effectively, and collaborating with internal teams to clear any obstacles for travelers — all while delivering an exceptional customer experience. As our frontline, you’ll provide valuable feedback to our product, design, and engineering teams to enhance our customer-facing and internal platforms. This exciting role allows you to impact daily operations, traveler experiences, and product development directly.

NOTE: Candidates must reside in Portugal for consideration, or willing to relocate. Please submit all applications in English.

What You’ll Do:

• Provide top-tier travel support via chat, calls, and emails
• Maintain up-to-date knowledge on suppliers, destinations, and systems
• Quickly assess customer needs, urgency, and preferences
• Accurately handle hotel, flight, car, and rail bookings
• Guide customers in self-service options on the Navan platform and app
• Respond promptly, meeting SLA expectations
• Follow company and customer policies, ensuring global compliance
• Give feedback to stakeholders on goal progress and key processes
• Participate in team meetings on products, suppliers, and industry updates
• Stay current on travel industry best practices
• Maintain attendance, complete assigned training, and meet performance metrics

What We’re Looking For:

• Experience: 5+ years as a Travel Consultant covering air, rail, and hotel bookings; 3+ years with GDS (Sabre, Amadeus, or Galileo) – Mandatory
• Language: Fluency in English and Italian - Mandatory fluency in both languages
• Customer Service: Background in contact center or customer-facing roles
• Tech Skills: Comfortable using tools like Gmail, Zendesk, Slack, and Salesforce
• Availability: Flexible to work rotating shifts, Monday to Sunday, between 7 AM and 11 PM
• Skills: Ability to multitask, resolve urgent matters quickly, and work independently to troubleshoot issues
• Attitude: Empathetic, professional, and excellent at communicating verbally and in writing

Join Navan in Powering In-Person Connections with Relentless Innovation

At Navan, our mission is to make travel seamless and empowering, so travelers can focus on being there, not getting there. Our Travel Experience team is at the heart of this mission!

As a key member of our fast-growing Travel Experience team, you'll support our users’ travel needs directly. You’ll take ownership of customer satisfaction by resolving issues, communicating effectively, and collaborating with internal teams to clear any obstacles for travelers — all while delivering an exceptional customer experience. As our frontline, you’ll provide valuable feedback to our product, design, and engineering teams to enhance our customer-facing and internal platforms. This exciting role allows you to impact daily operations, traveler experiences, and product development directly.

NOTE: Candidates must reside in Portugal for consideration, or willing to relocate. Please submit all applications in English.

What You’ll Do:

• Provide top-tier travel support via chat, calls, and emails
• Maintain up-to-date knowledge on suppliers, destinations, and systems
• Quickly assess customer needs, urgency, and preferences
• Accurately handle hotel, flight, car, and rail bookings
• Guide customers in self-service options on the Navan platform and app
• Respond promptly, meeting SLA expectations
• Follow company and customer policies, ensuring global compliance
• Give feedback to stakeholders on goal progress and key processes
• Participate in team meetings on products, suppliers, and industry updates
• Stay current on travel industry best practices
• Maintain attendance, complete assigned training, and meet performance metrics

What We’re Looking For:

• Experience: 5+ years as a Travel Consultant covering air, rail, and hotel bookings; 3+ years with GDS (Sabre, Amadeus, or Galileo) - Mandatory
• Language: Fluency in English and Italian - Mandatory fluency in both languages
• Customer Service: Background in contact center or customer-facing roles
• Tech Skills: Comfortable using tools like Gmail, Zendesk, Slack, and Salesforce
• Availability: Flexible to work rotating shifts, Monday to Sunday, between 7 AM and 11 PM
• Skills: Ability to multitask, resolve urgent matters quickly, and work independently to troubleshoot issues
• Attitude: Empathetic, professional, and excellent at communicating verbally and in writing

Join Navan in Powering In-Person Connections with Relentless Innovation

At Navan, our mission is to make travel seamless and empowering, so travelers can focus on being there, not getting there. Our Travel Experience team is at the heart of this mission!

As a key member of our fast-growing Travel Experience team, you'll support our users’ travel needs directly. You’ll take ownership of customer satisfaction by resolving issues, communicating effectively, and collaborating with internal teams to clear any obstacles for travelers — all while delivering an exceptional customer experience. As our frontline, you’ll provide valuable feedback to our product, design, and engineering teams to enhance our customer-facing and internal platforms. This exciting role allows you to impact daily operations, traveler experiences, and product development directly.

NOTE: Candidates must reside in Portugal for consideration, or willing to relocate. Please submit all applications in English.

What You’ll Do:

• Provide top-tier travel support via chat, calls, and emails
• Maintain up-to-date knowledge on suppliers, destinations, and systems
• Quickly assess customer needs, urgency, and preferences
• Accurately handle hotel, flight, car, and rail bookings
• Guide customers in self-service options on the Navan platform and app
• Respond promptly, meeting SLA expectations
• Follow company and customer policies, ensuring global compliance
• Give feedback to stakeholders on goal progress and key processes
• Participate in team meetings on products, suppliers, and industry updates
• Stay current on travel industry best practices
• Maintain attendance, complete assigned training, and meet performance metrics

What We’re Looking For:

• Experience: 5+ years as a Travel Consultant covering air, rail, and hotel bookings; 3+ years with GDS (Sabre, Amadeus, or Galileo) - Mandatory
• Language: Fluency in English and Spanish - Mandatory fluency in both languages
• Customer Service: Background in contact center or customer-facing roles
• Tech Skills: Comfortable using tools like Gmail, Zendesk, Slack, and Salesforce
• Availability: Flexible to work rotating shifts, Monday to Sunday, between 7 AM and 11 PM
• Skills: Ability to multitask, resolve urgent matters quickly, and work independently to troubleshoot issues
• Attitude: Empathetic, professional, and excellent at communicating verbally and in writing

Join Navan in Powering In-Person Connections with Relentless Innovation

At Navan, our mission is to make travel seamless and empowering, so travelers can focus on being there, not getting there. Our Travel Experience team is at the heart of this mission!

As a key member of our fast-growing Travel Experience team, you'll support our users’ travel needs directly. You’ll take ownership of customer satisfaction by resolving issues, communicating effectively, and collaborating with internal teams to clear any obstacles for travelers — all while delivering an exceptional customer experience. As our frontline, you’ll provide valuable feedback to our product, design, and engineering teams to enhance our customer-facing and internal platforms. This exciting role allows you to impact daily operations, traveler experiences, and product development directly.

NOTE: Candidates must reside in Portugal for consideration, or willing to relocate. Please submit all applications in English.

What You’ll Do:

• Provide top-tier travel support via chat, calls, and emails
• Maintain up-to-date knowledge on suppliers, destinations, and systems
• Quickly assess customer needs, urgency, and preferences
• Accurately handle hotel, flight, car, and rail bookings
• Guide customers in self-service options on the Navan platform and app
• Respond promptly, meeting SLA expectations
• Follow company and customer policies, ensuring global compliance
• Give feedback to stakeholders on goal progress and key processes
• Participate in team meetings on products, suppliers, and industry updates
• Stay current on travel industry best practices
• Maintain attendance, complete assigned training, and meet performance metrics

What We’re Looking For:

• Experience: 5+ years as a Travel Consultant covering air, rail, and hotel bookings; 3+ years with GDS (Sabre, Amadeus, or Galileo) - Mandatory
• Language: Fluency in English and Spanish - Mandatory fluency in both languages
• Customer Service: Background in contact center or customer-facing roles
• Tech Skills: Comfortable using tools like Gmail, Zendesk, Slack, and Salesforce
• Availability: Flexible to work rotating shifts, Monday to Sunday, between 7 AM and 11 PM
• Skills: Ability to multitask, resolve urgent matters quickly, and work independently to troubleshoot issues
• Attitude: Empathetic, professional, and excellent at communicating verbally and in writing

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.

Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore.

WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500.

Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. 

Role:

We are looking for a Social Strategist, a digital and curious mind to join and support the strategy development of some local and global clients across digital and social.

If….

• you believe Instagram & TikTok have become crucial sources of insights & commerce,
• you are convinced that social and digital has become the future of communication,
• you know brand planning and fuses the traditional way of planning with the principles of modern marketing,
• you consider social intelligence as a must-have to develop modern marketing approaches.

Then this job will be a great match for you!

Our Team:

You’ll join our strategy team: a group of curious strategists who love debating ideas, exchanging inspiration, and helping each other grow. This role is perfect for strategists who want to elevate their craft, work across multiple brands and categories, and contribute to impactful work for local and global clients.

Major Task Headings:

• Focus: Social Brand & Comms Strategy.
• Acting as a key consultant to help develop modern, overarching communication plans for a portfolio of clients.
• Driving seamless integration with planning functions within our partner agencies.
• Ensuring appropriate measurement & effective outcomes.

Responsabilities:

• Responsible for providing inspiration from various social and digital streams that will inform strategies, creative and content development that deeply connects brands with people.
• Acting as a key strategic consultant including developing social strategies (both content and channel strategy), digital strategy… as well as comms planning.
• Develop an extensive and insightful knowledge of audiences and turn them into actionable personas across various digital executions.
• Provide clear and straightforward strategic direction through different tools or method: single minded creative briefs, social journey development, or any other approach that will help sharpen creative output.
• Stay current and connected to popular culture and social trends in order to inspire and bring innovation in the strategic and creative work.
• Provide best practice in terms of Digital and Social communication development and implementation - including driving appropriate measurement, ensuring effectiveness of work.

Profile:

• At least 5 years of experience in a strategist/digital planning role. Agency experience is a must.
• Proficient in Portuguese and English, both written and spoken.
• Deep understanding of the Portuguese culture and market dynamics.
• Extensive knowledge of social media & digital communications planning, brand growth strategies, and consumer insight development.
• Cultivate audience-first thinking: always starting with the audience, demonstrating empathy.
• Be research savvy: understand how to apply qualitative and quantitative learnings.
• Be cultural voyeurs: know how to tap into culture, scoping relevant trends.
• Can tell and sell a story with strong presentation and writing skills.
• Be comfortable working independently as well as collaboratively as part of a team.

What we offer:

• Full-time opportunity in an ever-growing, award-wining advertising agency.
• Work alongside a team of diverse and people-focused individuals, on impactful projects and with an array of local, regional, and global clients.
• The opportunity to work on local and globally recognized brands and make a real impact on their digital presence.
• A hybrid work model, allowing you to have the best of both worlds with dedicated in-office collaboration days and focused remote work days.
• As part of the WPP, you'll also have access to a range of additional benefits.

Our Data & Engineering team is growing, and we’re now looking for a Senior Data Consultant (m/f/*) to join our team in Portugal, supporting our global growth.

As a Senior Data Consultant, you will combine deep hands-on experience in modern data platforms — particularly Databricks — with a strategic, client-oriented mindset. You’ll advise organizations on how to design, implement, and scale data-driven architectures, while guiding them through every stage of their digital transformation journey.

WHAT WE OFFER

• Flexible work options, including fully remote or hybrid arrangements (candidates must be located in Portugal)
• The chance to accelerate your career and work with outstanding colleagues in a collaborative, global learning community across three continents
• Opportunities to shape cutting-edge data projects and see your ideas implemented in real-world solutions
• Balance your work and personal life: choose to work from home, in the office, or in a hybrid setup
• Annual performance reviews and continuous feedback focused on collaboration and growth, not hierarchy
• A personalized development plan and professional advancement opportunities
• Access to learning resources — paid certifications, unlimited Udemy Business, and more
• Local, virtual, and global team events to connect with colleagues worldwide

WHAT YOU’LL DO

• Advise clients on the design and implementation of scalable data architectures using Databricks Lakehouse Platform, with a strong focus on Apache Spark, Delta Lake, and Unity Catalog
• Translate complex business requirements into data strategies, architecture blueprints, and technical roadmaps
• Design, implement, and optimize data pipelines for analytics, machine learning, and business intelligence workloads
• Collaborate with stakeholders — from executives to technical teams — to align data initiatives with business goals
• Ensure data quality, governance, and security best practices within Databricks and related ecosystems
• Support pre-sales and discovery activities by identifying client needs and defining technical approaches
• Mentor junior consultants and contribute to the growth of our Databricks and data consulting expertise
• Stay current with emerging technologies and trends in cloud data platforms and AI-driven analytics

WHAT YOU’LL BRING

• Proven experience in data consulting or architecture, with hands-on expertise in Databricks on Azure, AWS, or GCP
• Deep knowledge of Spark (PySpark/Scala), Delta Lake, and MLflow
• Strong programming skills in Python or Scala, and experience with CI/CD pipelines (GitHub Actions, Azure DevOps, etc.)
• Solid understanding of data modeling, distributed computing, and performance optimization in cloud environments
• Experience advising or working directly with enterprise clients on data modernization or cloud migration projects
• Familiarity with orchestration tools (e.g., Databricks Workflows, Airflow) and infrastructure-as-code (e.g., Terraform)
• Excellent communication and stakeholder management skills, with the ability to translate technical solutions into business value
• Professional proficiency in English (C1 level, written and spoken)

Did we pique your interest, or do you have any questions?
We’d love to hear from you — contact us at recruiting@ultratendency.com

About WPP Open:  

Built on WPP IP and owned technology, and strengthened by strategic partnerships with leading technology firms, WPP Open leverages decades of experience serving enterprise clients to deliver highly optimised, automated and transformative marketing solutions that elevate brand experiences, push the boundaries of creativity and drive measurable growth. We are a fast-growing team, looking for ambitious and talented individuals to join us on our journey.  

Why we're hiring:

The WPP Open Solution Consultant plays a critical role in driving the successful implementation of the WPP Open platform. This individual will act as a trusted advisor, bridging the gap between the WPP Open platform's capabilities and tangible business outcomes. You will work closely with sales teams, product development, and agency stakeholders to understand their unique challenges and design solutions that leverage the WPP Open platform's strengths to deliver measurable value. This role requires a blend of deep technical expertise in the WPP Open ecosystem and strong communication abilities.

Key Responsibilities:
Understanding Agency/Client Needs:

• Conduct in-depth sessions with agencies to understand their business objectives and goals and help they understand how the WPP Open can help them meet their objectives and achieve their goals.
• Analyze client users, usage, data and workflows to understand their current state and identify areas where WPP Open can provide significant improvements.
• Document requirements and translate them into actionable solution recommendations and specifications within the context of the WPP Open platform.

Solution Design & Demonstration:

• Develop and present solutions that align with client needs and demonstrate the value proposition of WPP Open's specific modules and features (e.g., user access management, data management, workflow management, analytics).
• Tailor solutions to specific client industries and use cases, highlighting how WPP Open addresses their specific challenges.
• Quantify the business impact of solutions through ROI analysis and business case development, specifically related to the implementation and use of WPP Open.
• Create well defined written requirements which defines an SoW for changes and developments requested by agency and client teams.

Technical Expertise:

• Possess a deep and comprehensive understanding of the WPP Open platform, its architecture, its capabilities, and its integration with other technologies within the marketing and advertising ecosystem (e.g., cloud platforms, data lakes, CRM, DAM systems).
• Stay up-to-date on the latest updates, features, and best practices related to the WPP Open platform, including agents and their use across the apps and platform.
• Provide technical guidance and support to sales teams and clients regarding the WPP Open platform.

Collaboration:

• Work closely with Growth teams to build solutions focusing on the value proposition of WPP Open.
• Collaborate with product development teams to provide feedback on product features and enhancements for WPP Open, based on client needs and market trends.
• Partner with implementation teams to ensure successful solution deployment of WPP Open, providing technical guidance and support.

Relationship Building:

• Establish and maintain strong relationships with agencies, sales teams and Open teams acting as a trusted advisor and technical expert on the WPP Open platform.
• Proactively identify opportunities to expand WPP Open usage within existing client accounts.

Skills and Qualifications:
Technical Proficiency:

• Strong understanding of relevant technologies, including cloud computing (AWS, Azure, GCP), data analytics, marketing automation platforms, and ad tech platforms.
• Demonstratable experience building and deploying Agents is essential.
• Experience with API integration and data modelling, specifically within the context of the WPP Open platform.

Communication Skills:

• Excellent written and verbal communication skills to effectively explain technical concepts related to WPP Open to both technical and non-technical audiences.
• Proven experience in translating technical requirements into non-technical understanding, and vice versa.
• Ability to present complex information in a clear and concise manner, specifically related to the WPP Open platform.
• Strong presentation and demonstration skills, with the ability to showcase the WPP Open platform's capabilities effectively.

Problem-Solving:

• Ability to analyze complex problems, identify root causes, and develop effective solutions within the context of the WPP Open platform.
• Strong analytical and critical thinking skills, specifically related to the WPP Open platform's data and functionality.
• Ability to think creatively and develop innovative solutions using the WPP Open platform.

Desired Skills and Experiences:

• 3+ years of experience in a solutions consulting or Business Analyst role, specifically with marketing technology platforms.
• Deep understanding and hands-on experience with the WPP Open platform would be an advantage.
• Proven track record of successfully delivering solutions to clients using marketing technology platforms, ideally including WPP Open.
• Experience with Skore or a similar process improvement tools

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid