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Senior Pre-Sales Systems Engineer, Commercial - Las Vegas
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We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.
This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.
THE ROLE:
Are you passionate about driving innovation in the data storage industry? Are you skilled in crafting technical solutions that exceed customer expectations? If so, we have an exciting opportunity for you! Everpure (formerly Pure Storage), a leader in the data storage and flash technology space, is seeking a talented and motivated Senior Pre-Sales Systems Engineer to join our dynamic team.
As a Senior Pre-Sales Systems Engineer, you will play a crucial role in understanding our customers' unique challenges and tailoring Everpure solutions to meet their specific needs. Collaborating closely with the sales team, you will act as a technical expert during the sales process, helping to showcase the value of our products and services.
WHAT YOU’LL DO:
- Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
- Connect the dots from technology solutions, inclusive of the Everpure portfolio and others from the ecosystem, to measurable customer business outcomes
- Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
- Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
- Take control of evaluations, benchmarks and system configurations
- Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
- Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
- Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
- Promote mutual roadmap and planning exchanges
- Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
- Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
- Move with market trends and competitive landscape to promote thought leadership within our organization
- Lead by example living the Everpure Values: Persistence, Creativity, Teamwork, Ownership and Customer-first
WHAT YOU BRING:
- Pre-sales experience is required
- 5 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
- Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
- Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
- Prior experience in targeting new prospects and converting them into clients
- Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
- Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
- Previous experience with Linux, NFS file systems and Linux distributed network environment
- Installation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
- Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
- Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networking
- Familiarity with AWS, Azure, GCP, containers, k8s and microservices architectures a plus
- Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
- Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable
- Excellent verbal and written interpersonal skills
#LI-REMOTE
#LI-JL4
Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations.
This role may be eligible for incentive pay and/or equity.
There is no application deadline and we accept applications on an ongoing basis until the job is filled.
WHAT YOU CAN EXPECT FROM US:
- Innovation: We celebrate those who think critically, like a challenge, and aspire to be trailblazers.
- Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®!
- Team: We build each other up and set aside ego for the greater good.
And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out purebenefits.com for more information.
ACCOMMODATIONS AND ACCESSIBILITY:
Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you’re invited to an interview.
OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:
We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.
Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.
Join us and bring your best.
Bring your bold.
Pure and simple.
Ready to apply?
Apply to Everpure
Senior Sales Engineer, Public Safety (Mountain or Pacific Region)
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Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
About Axon 911
Axon 911 brings together Prepared and Carbyne under Axon. Together, we are creating the only platform that combines modern 911 infrastructure with an AI intelligence layer—helping public safety agencies move faster, make better decisions, and deliver better outcomes in the moments that matter most.
911 is the backbone of public safety, yet the professionals behind it have long been held back by outdated technology. Axon 911 is here to change that. Joining this team means more than taking a job—it means helping shape the future of emergency response and building a safer, more connected world.
Your Impact
As a Senior Sales Engineer, Public Safety (Mountain or Pacific Region), you are both a technical expert and a storyteller. You’ll work closely with Account Executives (AEs), Regional Sales Managers (RSMs), and customers to translate complex technical requirements into compelling solutions. You will lead discovery, configure and demonstrate our platform, manage technical validations, and ensure a smooth handoff to post-sales implementation.
This role is ideal for someone who understands the intersection of technology, public safety operations, and customer success, and who thrives in a mission-driven, fast-paced environment.
What You’ll Do
Pre-Sales Solutioning
- Partner with AEs and RSMs to qualify opportunities, understand customer challenges, and design tailored technical solutions.
- Conduct in-depth discovery with 911 centers, emergency management agencies, and public safety IT teams.
- Deliver engaging product demonstrations, technical workshops, and proof-of-concept sessions tailored to the agency’s environment.
- Lead and respond to RFPs, RFIs, and security questionnaires with accuracy and professionalism.
- Translate complex technical concepts into clear, benefit-focused explanations for non-technical audiences.
Technical Leadership
- Serve as the subject-matter expert for Prepared’s platform architecture, integrations, APIs, and data workflows.
- Provide configuration and system design guidance based on customer requirements, existing CAD/NG911 systems, and IT infrastructure.
- Advise agencies on best practices for network security, system interoperability, and deployment planning.
- Stay up-to-date with public safety software trends, standards (NG911, CAD, RMS, PSAP operations), and competitor offerings.
Sales Enablement & Collaboration
- Work alongside Sales, Product, and Engineering to continuously improve our demo environments, messaging, and field readiness.
- Collect and relay customer feedback to influence product roadmap and technical documentation.
- Support proposal teams with technical content, diagrams, and specifications.
- Assist marketing and partner teams in developing technical collateral, webinars, and events.
Customer Advocacy
- Build trust with agency decision-makers, IT administrators, and operations leaders by demonstrating deep understanding of public safety workflows.
- Ensure technical confidence throughout the sales cycle to accelerate buying decisions.
- Represent Prepared at tradeshows, conferences, and industry events as a technical ambassador.
What You Bring
- 8+ years of progressive experience in public safety, emergency communications, or PSAP operations, with senior-level leadership experience strongly preferred (Director, Assistant Director, Executive Director, or equivalent).
- Demonstrated experience selling, implementing, or enabling public safety software (e.g., NG911 call handling, CAD, RMS, ESInet, radio systems, mass notification, or emergency communications platforms).
- Proven ability to operate as a field-facing technical advisor to Sales—owning discovery, solution design, demonstrations, technical validation, and RFP/RFI responses end-to-end.
- Deep understanding of PSAP workflows, operational constraints, funding models, procurement cycles, and compliance environments, including experience presenting to boards, executives, and elected officials.
- Strong technical fluency across cloud-based platforms, integrations/APIs, network infrastructure, data workflows, and system interoperability within public safety environments.
Additional Requirements
- Track record of building credibility with PSAP directors, IT leadership, emergency management leaders, and dispatch supervisors through consultative, trust-based engagement.
- Experience partnering cross-functionally with Product and Engineering to influence roadmap priorities based on real-world PSAP needs.
- Comfortable operating in high-growth, ambiguous environments with minimal playbooks—able to create structure, demo narratives, and field enablement materials where needed.
- Exceptional executive communication and storytelling skills—able to translate technical capability into operational ROI and mission impact.
- Willingness to travel up to 75% and represent Prepared as a technical ambassador at industry conferences and customer events.
Public Safety Technology & Systems Expertise
Candidates who are well-positioned for success in this role typically bring hands-on experience working with the core technology systems that power emergency communications centers.
This may include experience with:
• 911 call handling systems (CHE) such as VESTA, Viper, or Solacom
• Computer-Aided Dispatch (CAD) platforms used to manage emergency response workflows
• Radio console systems supporting multi-agency communications
• Logging recorders used for call review, compliance, and operational analysis
• Network and traffic analysis tools, such as Wireshark, used to troubleshoot system performance and integrations
Successful candidates often have direct experience supporting, configuring, troubleshooting, or operating these systems within PSAPs, ECCs, or other mission-critical public safety environments.
Work Location
This is a fully remote role open to candidates based in the United States. Candidates located in the Mountain or Pacific regions are strongly encouraged to apply. Due to the nature of the position, up to 75% travel is required, including customer meetings, training sessions, and industry events.
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, dental, and Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work.
Pay Transparency
Axon offers a comprehensive total compensation package, which includes base salary, a generous annual bonus, and company equity.
The starting base salary for this role ranges from $110,000 to $160,000 annually, excluding commission and bonuses, and varies based on geographic market. Actual base pay will depend on several factors, including level, function, training, transferable skills, work experience, business needs, and location.
Our benefits are designed to support you physically, financially, and emotionally—through life’s major milestones and in your everyday moments. To learn more about our benefits, please visit www.axon.com/careers/benefits.
Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.
Ready to apply?
Apply to AxonMission Summary:
As a Principal Engineer within the Platform Engineering group, you will serve as the primary architect for Motional’s global cloud and hybrid infrastructure. Your mission is to evolve our current R&D environment into a hardened, cost-efficient, and scalable commercial backbone. You will lead the technical strategy for our hybrid cloud migration and ensure our internal frameworks provide the velocity required for rapid AV deployment.
What you’ll be doing:
- Architect and drive the execution of our hybrid cloud strategy. You will design the networking, security, and compute abstraction layers that allow seamless workload mobility between on-premises high-performance computing (HPC) and AWS.
- Serve as the primary architect for our Kubernetes-based developer framework. You will identify and implement core improvements to the framework to enhance scalability, cost tracking and access control, reduce configuration complexity, and increase developer velocity.
- Lead organization-wide initiatives to harden service reliability. You will define the standards for observability, failover strategies, and production-grade stability across all platform-layer services.
- Prototype and deploy GenAI-focused tooling and agents to automate Platform Engineering tasks. This includes leveraging LLMs for automated incident response, predictive infrastructure scaling, and intelligent log analysis.
- Act as the final technical authority for infrastructure decisions, ensuring all new platform services align with long-term scalability and security goals.
What we’re looking for:
- Bachelor's or Master's in Computer Science, Engineering, or a related field (or equivalent practical experience)
- 12+ years in Software or Infrastructure Engineering, with significant experience in a Principal or Architect capacity
- Deep, expert-level knowledge of Kubernetes internals and ecosystem (EKS, Operators (KubeRay, ArgoWorkflow, Airflow), Service Mesh, GitOps)
- Proven track record of designing and migrating complex workloads between on-prem data centers and AWS
- Experience with Infrastructure-as-Code (Terraform/CloudFormation, Terraform Cloud/Spacelift/Atlantis) and advanced observability tooling (OpenTelemetry, Prometheus, Grafana, Datadog)
- Expert in architecting AI-driven operations, leveraging LLMs and agentic workflows to automate incident response, predictive scaling, and intelligent system observability
- Demonstrated ability to influence technical roadmaps across an entire engineering organization and mentor senior technical staff.
Bonus Points (not required):
- Expert-level experience managing and architecting solutions using Equinix datacenter products and services (e.g., Equinix Fabric, Network Edge, Metal) to enable high-speed hybrid cloud connectivity (AWS Direct Connect)
- Prior experience in the Autonomous Vehicle, Robotics, or large-scale IoT/Fleet Management industries.
- Experience leading technical projects in a globally distributed team
- Proven expertise in CI/CD orchestration, build systems (Bazel), frameworks
We encourage a hybrid schedule with in-office time at one of our locations in Boston, Pittsburgh, or Las Vegas to support collaboration, or this role can be fully remote.
The salary range for this role is an estimate based on a wide range of compensation factors including but not limited to specific skills, experience and expertise, role location, certifications, licenses, and business needs. The estimated compensation range listed in this job posting reflects base salary only. This role may include additional forms of compensation such as a bonus or company equity. The recruiter assigned to this role can share more information about the specific compensation and benefit details associated with this role during the hiring process.
Candidates for certain positions are eligible to participate in Motional’s benefits program. Motional’s benefits include but are not limited to medical, dental, vision, 401k with a company match, health saving accounts, life insurance, pet insurance, and more.
Motional is a driverless technology company making autonomous vehicles a safe, reliable, and accessible reality. We’re driven by something more.
Our journey is always people first.
We aren't just developing driverless cars; we're creating safer roadways, more equitable transportation options, and making our communities better places to live, work, and connect. Our team is made up of engineers, researchers, innovators, dreamers and doers, who are creating a technology with the potential to transform the way we move.
Higher purpose, greater impact.
We’re creating first-of-its-kind technology that will transform transportation. To do so successfully, we must design for everyone in our cities and on our roads. We believe in building a great place to work through a progressive, global culture that is diverse, inclusive, and ensures people feel valued at every level of the organization. Diversity helps us to see the world differently; it’s not only good for our business, it’s the right thing to do.
Scale up, not starting up.
Our team is behind some of the industry's largest leaps forward, including the first fully-autonomous cross-country drive in the U.S, the launch of the world's first robotaxi pilot, and operation of the world's longest-standing public robotaxi fleet. We’re driven to scale; we’re moving towards commercialization of our technology, and we need team members who are ready to embrace change and challenges.
Formed as a joint venture between Hyundai Motor Group and Aptiv, Motional is fundamentally changing how people move through their lives. Headquartered in Boston, Motional has operations in the U.S and Asia. For more information, visit www.Motional.com and follow us on Twitter, LinkedIn, Instagram and YouTube.
Motional AD Inc. is an EOE. We celebrate diversity and are committed to creating an inclusive environment for all employees. To comply with Federal Law, we participate in E-Verify. All newly-hired employees are queried through this electronic system established by the DHS and the SSA to verify their identity and employment eligibility.
Ready to apply?
Apply to Motional
Who is Trace3?
Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.
Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!
Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.
Ready to discover the possibilities that live in technology?
Come Join Us!
Street-Smart - Thriving in Dynamic Times
We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.
Juice - The “Stuff” it takes to be a Needle Mover
We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.
Teamwork - Humble, Hungry and Smart
We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.
About the Role:
Under the general direction of the Professional Services Operations Lead, the Engineer will provide clients with remote and on-site support services across North America (and international locations, as applicable) in a wide range of client environments. Physical Infrastructure design/Installation, wireless design, and hardware configuration are standard tasks the Engineer will perform. Environments can include, but are not limited to, traditional data center facilities, warehouses, office buildings, MDF/IDF closets, headends, and remote outdoor facilities.
*** This is a 100% Onsite requirement with heavy travel***
What You’ll Do:
- Accurately document network infrastructure and design.
- Perform systems engineering, design, analysis, and experimentation of wireless networks.
- Plan, design, engineer, configure, maintain, defend, troubleshoot, and repair classified and unclassified wireless LANs, including wireless access points and their interconnection to the wired infrastructure.
- Provide recommendations for wireless network optimization, additions, and upgrades to meet requirements.
- Perform RF coverage studies, throughput testing,g and wireless site surveys.
- Conduct a root cause analysis of communication issues.
- Lead/assist with proof-of-concept trials with new technologies.
- Develop and maintain standards, reports, and various other types of documentation.
- Determine Wireless Access Point (WAP) placement to optimize coverage across various client environments.
- Conduct client-facing meetings (in person/virtual) in a professional manner.
- Maintain a high level of customer satisfaction.
- Identify building structural components to safely and securely accommodate wall-mounted infrastructure.
- Installation and decommission of all types of enterprise-level equipment and infrastructure in various types of environments.
- Configure various devices (laptops, desktops, servers, switches) with static IP addresses, subnets, gateways, and DNS servers.
- Research /resolve unforeseen problems with little to no consultation.
- Provide guidance and shadowing opportunities for lower-level technicians to ensure adherence to best practices.
- Perform firmware and/or BIOS updates on server, storage, and networking hardware platforms.
- Support lower-level peers in performing crisis management in the event of critical situations or major service outages.
- Provide remote console access to various devices via WebEx, Teams, or Zoom screen sharing.
- Perform basic or pre-defined tasks as directed by the team lead.
- Actively participate during the service transition phase to perform knowledge transfer and documentation.
- Review, report, and maintain accurate records, document all issues/concerns, and submit to the client.
- Assist in performing root cause analysis.
- Determine when/if escalation to leadership is necessary.
- May perform other duties as assigned by supervisor.
- Follow the company's best practices and Standard Operating Procedures.
- Travel is required for physical network installation and configuration.
Qualifications & Interests:
- A minimum of 3 years of experience in enterprise-level network design and support, including: IEEE 802.1, WAN/LAN, optimization, load balancing, routing, switching, QOS, TCP/IP, P2P, and P2MP wireless equipment, with hands-on experience administering Cisco wireless access points and controllers.
- A valid driver's license is required.
- Prior MSP experience desired.
- Thorough understanding of Ekahau Pro Suite and Sidekick functionality.
- CompTIA A+ certification preferred.
- CompTIA Network+ and Cisco CCNA certifications (or equivalent experience preferred).
- Ability to conduct clear and concise communication in English (written and verbal).
- Fundamental understanding of all Office365 products and their operation.
- Strong attention to detail and quality.
- Thorough understanding of subnetting (Ex, 255.255.255.0 = /24)
- Thorough understanding of console connectivity and OOB management.
- Ability to identify power circuits and circuit breakers.
- Ability to properly identify various device port assignments.
- Ability to identify various power receptacle types (NEMA 5-15, C13/14/15, C19/20, L5-20, L6-30, etc.).
- Ability to properly identify various device port types (RJ45-Console, DB9, SFP, RJ45 Ethernet).
- Ability to properly identify various fiber optic cables and optics (LC, SC, FC, Single Mode, Multimode, SR vs LR Optics).
- Ability to properly terminate and test CAT5 and CAT6 cables (Keystones, punch down panels, and ends).
- Ability to properly run power/data cables, label and dress to Trace3 standards.
- Thorough comprehension of fiber and copper patch panel function and A-Z port identification.
-
Ability to travel domestically up to 85% - 90% of the time.
PHYSICAL DEMANDS:
This role blends active movement with desk-based responsibilities. Candidates should be comfortable with:
- Standing and walking for long stretches across different areas of the facility.
- Lifting items—sometimes heavy, up to 65 to 200 pounds (assisted)—including navigating stairs and placing objects overhead.
- Occasionally, working from ladders when tasks require elevation.
- Performing physical motions such as bending, crouching, and reaching on a regular basis.
- Sitting for extended periods while handling administrative or computer-related tasks.
- Reading printed documents and screens with clarity, including close-up work and adjusting focus as needed.
- Communicating effectively in person and by phone, with clear hearing and speech.
WORK ENVIRONMENT:
- The job takes place in environments where animals are present, which may involve exposure to pet dander, medical tools, and related substances.
- Travel by car and air (up to 75%) is required.
- Employees will often be surrounded by coworkers and clients, with frequent conversations happening nearby.
- Noise levels and indoor temperatures may fluctuate depending on the setting.
The Perks
- Comprehensive medical, dental and vision plans for you and your dependents
- 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
- Competitive Compensation
- Training and development programs
- Major offices stocked with snacks and beverages
- Collaborative and cool culture
- Work-life balance and generous paid time off
Our Commitment
At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do.
We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture.
As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law.
Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all.
If you require a reasonable accommodation to complete the application process or participate in an interview, please email recruiting@trace3.com.
***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.
Ready to apply?
Apply to Trace3
Who is Trace3?
Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.
Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!
Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.
Ready to discover the possibilities that live in technology?
Come Join Us!
Street-Smart - Thriving in Dynamic Times
We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.
Juice - The “Stuff” it takes to be a Needle Mover
We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.
Teamwork - Humble, Hungry and Smart
We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.
About the Role:
Under the general direction of the Professional Services Operations Lead, the Engineer will provide clients with remote and on-site support services across North America (and international locations, as applicable) in a wide range of client environments. Physical Infrastructure design/Installation, wireless design, and hardware configuration are standard tasks the Engineer will perform. Environments can include, but are not limited to, traditional data center facilities, warehouses, office buildings, MDF/IDF closets, headends, and remote outdoor facilities.
*** This is a 100% Onsite requirement with heavy travel***
What You’ll Do:
- Accurately document network infrastructure and design.
- Perform systems engineering, design, analysis, and experimentation of wireless networks.
- Plan, design, engineer, configure, maintain, defend, troubleshoot, and repair classified and unclassified wireless LANs, including wireless access points and their interconnection to the wired infrastructure.
- Provide recommendations for wireless network optimization, additions, and upgrades to meet requirements.
- Perform RF coverage studies, throughput testing,g and wireless site surveys.
- Conduct a root cause analysis of communication issues.
- Lead/assist with proof-of-concept trials with new technologies.
- Develop and maintain standards, reports, and various other types of documentation.
- Determine Wireless Access Point (WAP) placement to optimize coverage across various client environments.
- Conduct client-facing meetings (in person/virtual) in a professional manner.
- Maintain a high level of customer satisfaction.
- Identify building structural components to safely and securely accommodate wall-mounted infrastructure.
- Installation and decommission of all types of enterprise-level equipment and infrastructure in various types of environments.
- Configure various devices (laptops, desktops, servers, switches) with static IP addresses, subnets, gateways, and DNS servers.
- Research /resolve unforeseen problems with little to no consultation.
- Provide guidance and shadowing opportunities for lower-level technicians to ensure adherence to best practices.
- Perform firmware and/or BIOS updates on server, storage, and networking hardware platforms.
- Support lower-level peers in performing crisis management in the event of critical situations or major service outages.
- Provide remote console access to various devices via WebEx, Teams, or Zoom screen sharing.
- Perform basic or pre-defined tasks as directed by the team lead.
- Actively participate during the service transition phase to perform knowledge transfer and documentation.
- Review, report, and maintain accurate records, document all issues/concerns, and submit to the client.
- Assist in performing root cause analysis.
- Determine when/if escalation to leadership is necessary.
- May perform other duties as assigned by supervisor.
- Follow the company's best practices and Standard Operating Procedures.
- Travel is required for physical network installation and configuration.
Qualifications & Interests:
- A minimum of 5 years of experience in enterprise-level network design and support, including: IEEE 802.1, WAN/LAN, optimization, load balancing, routing, switching, QOS, TCP/IP, P2P, and P2MP wireless equipment, with hands-on experience administering Cisco wireless access points and controllers.
- A valid Driver's Licence is required.
- Prior MSP experience desired.
- Thorough understanding of Ekahau Pro Suite and Sidekick functionality.
- CompTIA A+ certification preferred.
- CompTIA Network+ and Cisco CCNA certifications (or equivalent experience preferred).
- Ability to conduct clear and concise communication in English (written and verbal).
- Fundamental understanding of all Office365 products and their operation.
- Strong attention to detail and quality.
- Thorough understanding of subnetting (Ex, 255.255.255.0 = /24)
- Thorough understanding of console connectivity and OOB management.
- Ability to identify power circuits and circuit breakers.
- Ability to properly identify various device port assignments.
- Ability to identify various power receptacle types (NEMA 5-15, C13/14/15, C19/20, L5-20, L6-30, etc.).
- Ability to properly identify various device port types (RJ45-Console, DB9, SFP, RJ45 Ethernet).
- Ability to properly identify various fiber optic cables and optics (LC, SC, FC, Single Mode, Multimode, SR vs LR Optics).
- Ability to properly terminate and test CAT5 and CAT6 cables (Keystones, punch down panels, and ends).
- Ability to properly run power/data cables, label and dress to Trace3 standards.
- Thorough comprehension of fiber and copper patch panel function and A-Z port identification.
-
Ability to travel domestically up to 85% - 90% of the time.
PHYSICAL DEMANDS:
This role blends active movement with desk-based responsibilities. Candidates should be comfortable with:
- Standing and walking for long stretches across different areas of the facility.
- Lifting items—sometimes heavy, up to 65 to 200 pounds (assisted)—including navigating stairs and placing objects overhead.
- Occasionally, working from ladders when tasks require elevation.
- Performing physical motions such as bending, crouching, and reaching on a regular basis.
- Sitting for extended periods while handling administrative or computer-related tasks.
- Reading printed documents and screens with clarity, including close-up work and adjusting focus as needed.
- Communicating effectively in person and by phone, with clear hearing and speech.
WORK ENVIRONMENT:
- The job takes place in environments where animals are present, which may involve exposure to pet dander, medical tools, and related substances.
- Travel by car and air (up to 75%) is required.
- Employees will often be surrounded by coworkers and clients, with frequent conversations happening nearby.
- Noise levels and indoor temperatures may fluctuate depending on the setting.
The Perks
- Comprehensive medical, dental and vision plans for you and your dependents
- 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
- Competitive Compensation
- Training and development programs
- Major offices stocked with snacks and beverages
- Collaborative and cool culture
- Work-life balance and generous paid time off
Our Commitment
At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do.
We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture.
As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law.
Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all.
If you require a reasonable accommodation to complete the application process or participate in an interview, please email recruiting@trace3.com.
***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.
Ready to apply?
Apply to Trace3
Who is Trace3?
Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.
Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!
Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.
Ready to discover the possibilities that live in technology?
Come Join Us!
Street-Smart - Thriving in Dynamic Times
We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.
Juice - The “Stuff” it takes to be a Needle Mover
We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.
Teamwork - Humble, Hungry and Smart
We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.
About the Role:
Under the general direction of the Professional Services Operations Lead, the Engineer will provide clients with remote and on-site support services across North America (and international locations, as applicable) in a wide range of client environments. Physical Infrastructure design/Installation, wireless design, and hardware configuration are standard tasks the Engineer will perform. Environments can include, but are not limited to, traditional data center facilities, warehouses, office buildings, MDF/IDF closets, headends, and remote outdoor facilities.
*** This is a 100% Onsite requirement with heavy travel***
What You’ll Do:
- Accurately document network infrastructure and design.
- Perform systems engineering, design, analysis, and experimentation of wireless networks.
- Plan, design, engineer, configure, maintain, defend, troubleshoot, and repair classified and unclassified wireless LANs, including wireless access points and their interconnection to the wired infrastructure.
- Provide recommendations for wireless network optimization, additions, and upgrades to meet requirements.
- Perform RF coverage studies, throughput testing,g and wireless site surveys.
- Conduct a root cause analysis of communication issues.
- Lead/assist with proof-of-concept trials with new technologies.
- Develop and maintain standards, reports, and various other types of documentation.
- Determine Wireless Access Point (WAP) placement to optimize coverage across various client environments.
- Conduct client-facing meetings (in person/virtual) in a professional manner.
- Maintain a high level of customer satisfaction.
- Identify building structural components to safely and securely accommodate wall-mounted infrastructure.
- Installation and decommission of all types of enterprise-level equipment and infrastructure in various types of environments.
- Configure various devices (laptops, desktops, servers, switches) with static IP addresses, subnets, gateways, and DNS servers.
- Research /resolve unforeseen problems with little to no consultation.
- Provide guidance and shadowing opportunities for lower-level technicians to ensure adherence to best practices.
- Perform firmware and/or BIOS updates on server, storage, and networking hardware platforms.
- Support lower-level peers in performing crisis management in the event of critical situations or major service outages.
- Provide remote console access to various devices via WebEx, Teams, or Zoom screen sharing.
- Perform basic or pre-defined tasks as directed by the team lead.
- Actively participate during the service transition phase to perform knowledge transfer and documentation.
- Review, report, and maintain accurate records, document all issues/concerns, and submit to the client.
- Assist in performing root cause analysis.
- Determine when/if escalation to leadership is necessary.
- May perform other duties as assigned by supervisor.
- Follow the company's best practices and Standard Operating Procedures.
- Travel is required for physical network installation and configuration.
Qualifications & Interests:
- A minimum of 5 years of experience in enterprise-level network design and support, including: IEEE 802.1, WAN/LAN, optimization, load balancing, routing, switching, QOS, TCP/IP, P2P, and P2MP wireless equipment, with hands-on experience administering Cisco wireless access points and controllers.
- A valid driver's license is required.
- Prior MSP experience desired.
- Thorough understanding of Ekahau Pro Suite and Sidekick functionality.
- CompTIA A+ certification preferred.
- CompTIA Network+ and Cisco CCNA certifications (or equivalent experience preferred).
- Ability to conduct clear and concise communication in English (written and verbal).
- Fundamental understanding of all Office365 products and their operation.
- Strong attention to detail and quality.
- Thorough understanding of subnetting (Ex, 255.255.255.0 = /24)
- Thorough understanding of console connectivity and OOB management.
- Ability to identify power circuits and circuit breakers.
- Ability to properly identify various device port assignments.
- Ability to identify various power receptacle types (NEMA 5-15, C13/14/15, C19/20, L5-20, L6-30, etc.).
- Ability to properly identify various device port types (RJ45-Console, DB9, SFP, RJ45 Ethernet).
- Ability to properly identify various fiber optic cables and optics (LC, SC, FC, Single Mode, Multimode, SR vs LR Optics).
- Ability to properly terminate and test CAT5 and CAT6 cables (Keystones, punch down panels, and ends).
- Ability to properly run power/data cables, label and dress to Trace3 standards.
- Thorough comprehension of fiber and copper patch panel function and A-Z port identification.
-
Ability to travel domestically up to 85% - 90% of the time.
PHYSICAL DEMANDS:
This role blends active movement with desk-based responsibilities. Candidates should be comfortable with:
- Standing and walking for long stretches across different areas of the facility.
- Lifting items—sometimes heavy, up to 65 to 200 pounds (assisted)—including navigating stairs and placing objects overhead.
- Occasionally, working from ladders when tasks require elevation.
- Performing physical motions such as bending, crouching, and reaching on a regular basis.
- Sitting for extended periods while handling administrative or computer-related tasks.
- Reading printed documents and screens with clarity, including close-up work and adjusting focus as needed.
- Communicating effectively in person and by phone, with clear hearing and speech.
WORK ENVIRONMENT:
- The job takes place in environments where animals are present, which may involve exposure to pet dander, medical tools, and related substances.
- Travel by car and air (up to 75%) is required.
- Employees will often be surrounded by coworkers and clients, with frequent conversations happening nearby.
- Noise levels and indoor temperatures may fluctuate depending on the setting.
The Perks
- Comprehensive medical, dental and vision plans for you and your dependents
- 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
- Competitive Compensation
- Training and development programs
- Major offices stocked with snacks and beverages
- Collaborative and cool culture
- Work-life balance and generous paid time off
Our Commitment
At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do.
We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture.
As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law.
Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all.
If you require a reasonable accommodation to complete the application process or participate in an interview, please email recruiting@trace3.com.
***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.
Ready to apply?
Apply to Trace3
Who is Trace3?
Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.
Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!
Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.
Ready to discover the possibilities that live in technology?
Come Join Us!
Street-Smart - Thriving in Dynamic Times
We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.
Juice - The “Stuff” it takes to be a Needle Mover
We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.
Teamwork - Humble, Hungry and Smart
We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.
About the Role:
Under the general direction of the Professional Services Operations Lead, the Engineer will provide clients with remote and on-site support services across North America (and international locations, as applicable) in a wide range of client environments. Physical Infrastructure design/Installation, wireless design, and hardware configuration are standard tasks the Engineer will perform. Environments can include, but are not limited to, traditional data center facilities, warehouses, office buildings, MDF/IDF closets, headends, and remote outdoor facilities.
*** This is a 100% Onsite requirement with heavy travel***
What You’ll Do:
- Accurately document network infrastructure and design.
- Perform systems engineering, design, analysis, and experimentation of wireless networks.
- Plan, design, engineer, configure, maintain, defend, troubleshoot, and repair classified and unclassified wireless LANs, including wireless access points and their interconnection to the wired infrastructure.
- Provide recommendations for wireless network optimization, additions, and upgrades to meet requirements.
- Perform RF coverage studies, throughput testing,g and wireless site surveys.
- Conduct a root cause analysis of communication issues.
- Lead/assist with proof-of-concept trials with new technologies.
- Develop and maintain standards, reports, and various other types of documentation.
- Determine Wireless Access Point (WAP) placement to optimize coverage across various client environments.
- Conduct client-facing meetings (in person/virtual) in a professional manner.
- Maintain a high level of customer satisfaction.
- Identify building structural components to safely and securely accommodate wall-mounted infrastructure.
- Installation and decommission of all types of enterprise-level equipment and infrastructure in various types of environments.
- Configure various devices (laptops, desktops, servers, switches) with static IP addresses, subnets, gateways, and DNS servers.
- Research /resolve unforeseen problems with little to no consultation.
- Provide guidance and shadowing opportunities for lower-level technicians to ensure adherence to best practices.
- Perform firmware and/or BIOS updates on server, storage, and networking hardware platforms.
- Support lower-level peers in performing crisis management in the event of critical situations or major service outages.
- Provide remote console access to various devices via WebEx, Teams, or Zoom screen sharing.
- Perform basic or pre-defined tasks as directed by the team lead.
- Actively participate during the service transition phase to perform knowledge transfer and documentation.
- Review, report, and maintain accurate records, document all issues/concerns, and submit to the client.
- Assist in performing root cause analysis.
- Determine when/if escalation to leadership is necessary.
- May perform other duties as assigned by supervisor.
- Follow the company's best practices and Standard Operating Procedures.
- Travel is required for physical network installation and configuration.
Qualifications & Interests:
- A minimum of 3 years of experience in enterprise-level network design and support, including: IEEE 802.1, WAN/LAN, optimization, load balancing, routing, switching, QOS, TCP/IP, P2P, and P2MP wireless equipment, with hands-on experience administering Cisco wireless access points and controllers.
- A valid driver's license is required.
- Prior MSP experience desired.
- Thorough understanding of Ekahau Pro Suite and Sidekick functionality.
- CompTIA A+ certification preferred.
- CompTIA Network+ and Cisco CCNA certifications (or equivalent experience preferred).
- Ability to conduct clear and concise communication in English (written and verbal).
- Fundamental understanding of all Office365 products and their operation.
- Strong attention to detail and quality.
- Thorough understanding of subnetting (Ex, 255.255.255.0 = /24)
- Thorough understanding of console connectivity and OOB management.
- Ability to identify power circuits and circuit breakers.
- Ability to properly identify various device port assignments.
- Ability to identify various power receptacle types (NEMA 5-15, C13/14/15, C19/20, L5-20, L6-30, etc.).
- Ability to properly identify various device port types (RJ45-Console, DB9, SFP, RJ45 Ethernet).
- Ability to properly identify various fiber optic cables and optics (LC, SC, FC, Single Mode, Multimode, SR vs LR Optics).
- Ability to properly terminate and test CAT5 and CAT6 cables (Keystones, punch down panels, and ends).
- Ability to properly run power/data cables, label and dress to Trace3 standards.
- Thorough comprehension of fiber and copper patch panel function and A-Z port identification.
-
Ability to travel domestically up to 85% - 90% of the time.
PHYSICAL DEMANDS:
This role blends active movement with desk-based responsibilities. Candidates should be comfortable with:
- Standing and walking for long stretches across different areas of the facility.
- Lifting items—sometimes heavy, up to 65 to 200 pounds (assisted)—including navigating stairs and placing objects overhead.
- Occasionally, working from ladders when tasks require elevation.
- Performing physical motions such as bending, crouching, and reaching on a regular basis.
- Sitting for extended periods while handling administrative or computer-related tasks.
- Reading printed documents and screens with clarity, including close-up work and adjusting focus as needed.
- Communicating effectively in person and by phone, with clear hearing and speech.
WORK ENVIRONMENT:
- The job takes place in environments where animals are present, which may involve exposure to pet dander, medical tools, and related substances.
- Travel by car and air (up to 75%) is required.
- Employees will often be surrounded by coworkers and clients, with frequent conversations happening nearby.
- Noise levels and indoor temperatures may fluctuate depending on the setting.
The Perks
- Comprehensive medical, dental and vision plans for you and your dependents
- 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
- Competitive Compensation
- Training and development programs
- Major offices stocked with snacks and beverages
- Collaborative and cool culture
- Work-life balance and generous paid time off
Our Commitment
At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do.
We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture.
As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law.
Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all.
If you require a reasonable accommodation to complete the application process or participate in an interview, please email recruiting@trace3.com.
***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.
Ready to apply?
Apply to Trace3
Immersive Video Engineer
Share this job
Sphere Entertainment Co. is a leader in immersive experiences, technology and media. The Company includes Sphere, an experiential medium powered by advanced technologies. The first Sphere opened in Las Vegas, with a second venue planned for Abu Dhabi. In addition, the Company includes MSG Networks, which operates two regional sports and entertainment networks, MSG Network and MSG Sportsnet, as well as a direct-to-consumer and authenticated streaming product, MSG+, delivering a wide range of live sports content and other programming. More information is available at www.sphereentertainmentco.com.
Who are we hiring?
Sphere is seeking an operations and systems administration professional to ensure technical operations and infrastructure reliability of the highest resolution screen in the world. This position is responsible for maintaining and monitoring multiple media server clusters supporting the venue's 160,000 sq. ft. 16K x 16K domed LED plane, 366-foot exterior LED surface, and custom LED displays throughout its Atrium. This is mainly a site reliability role emphasizing system maintenance, monitoring, and operational excellence.
The position operates on a rotating schedule including evening, overnight, and weekend shifts to support 24/7 venue operations. During pre-production days, this role operates content to satisfy media distribution and previsualization requests from clients. During concert residencies, this role mainly provides critical failover support and emergency troubleshooting.
The ideal candidate thrives in structured operational environments where success is measured by system uptime and dependability. You prefer process-driven work with clear procedures, have successfully managed rotating shift schedules including overnight shifts, and take pride in being the reliability expert. This role emphasizes infrastructure maintenance over creative development and failover readiness for shows rather than show development, but the production cycle also depends on this role’s ability to operate media servers to answer complex technical challenges.
What will you do?
- Monitor and maintain operational health of 7th Sense and Disguise media server clusters including real-time monitoring, preventive maintenance, and emergency repairs.
- Serve as a failover engineer during concert residencies and live events, executing failover procedures.
- Prepare and operate multiple client content review sessions and daily film screenings, often with tight turnarounds.
- Monitor and respond across five communication channels (Teams, Slack, email, comms, radio) while maintaining focus on system monitoring.
- Perform routine system configuration and setup tasks using 7th Sense and Disguise media server software.
- Develop and maintain SOPs, system documentation, and maintenance logs; troubleshoot display and network issues cross-functionally with other departments.
- Engineer cross-platform solutions to bridge and automate workflows between different software platforms.
What do you need to succeed?
- Advanced knowledge of hardware and software aspects of media server systems (e.g. 7th Sense, Disguise, Pixera) with emphasis on system administration and troubleshooting.
- 6+ years technical operations experience in high-profile live production environments (concert touring, broadcast, theatrical)
- Strong understanding of Windows networking principles.
- Success in structured, process-driven technical operations environments.
- Experience with rotating shift schedules including overnight shifts in 24/7 operations.
- Ability to maintain focus during system monitoring and manage multiple simultaneous communication channels.
- Proven experience working in 3D spaces with thorough knowledge of warping, ST maps, and OBJ file workflows.
- Experience managing large-scale media server installations and SMPTE 2110 standards.
- Background in broadcast systems, virtual production, network operations centers, or as a site reliability engineer.
- Experience integrating and operating LED video wall systems.
- Experience with show control systems (e.g. TouchDesigner, Stage Precision) or 3D graphics engines (e.g., Unreal Engine, Blender).
- Proficiency with automation and scripting languages (e.g., Python, PowerShell).
- Ability to work independently and collaboratively within cross-functional teams.
- Strong interpersonal and motivational, and problem-solving skills with the ability to build positive working relationships.
- Sound business judgment and ability to navigate time-sensitive conflicts professionally.
- Exceptional organizational skills, time management, and attention to detail.
- Flexibility and composure in high-pressure situations with the ability to adapt as priorities shift.
- Passion for delivering exceptional guest experiences through innovative use of performance, technology, and media.
- This role rotates shifts (day, swing, overnight) supporting 24/7 operations; weekend and holiday coverage required; significant maintenance occurs during overnight hours when events are inactive; on-call availability for emergencies.
Special Requirements
- This role may require supervising IATSE Local 720 union members as needed to support operational requirements.
- Occasional travel (<10%) post-opening to New York City, Burbank, and industry trade conferences.
- Extensive standing, walking, keyboard usage, and general administrative duties.
- This is a 100% onsite role with limited potential for remote work on non-event days.
#LI-Onsite
At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.
Ready to apply?
Apply to Sphere Entertainment Group, LLC
Ever imagined saying, “I helped launch the future of transportation”?
We’re rewriting the rules of urban mobility. At Vay, customers tap a button and a car arrives - with no one inside - powered by our world-first Remote Driving technology on real public streets.
We’re live in Las Vegas and scaling fast, powered by a strategic investment of up to $410 million from Grab. Our mission is simple: replace private car ownership with a faster, cleaner, door-to-door mobility model. If you want to build something real, visible, and genuinely transformative, you’ll feel right at home here.
Curious to experience Vay yourself? Use the code VAYCANDIDATE for $10 off your first trip in Las Vegas! Download the "Vay" app from the Apple or Google Play store & off you go!
What’s happening at Vay
- First to roll out vehicles in both Europe and the USA on public roads without a human being inside & currently the 2nd largest commercial, driverless car fleet in the Western World.
- We've partnered with Kodiak to bring remote-driving technology to autonomous trucks in the US, showcasing our ability to integrate our system into heavy-duty commercial vehicles and expand the applications of our tech across the US.
- We’ve completed 10’s of thousands of trips so far and are busy multiplying our Las Vegas fleet just to meet demand!
- ...And soon we’ll be expanding across the US & Europe 🚀
Why this role is exciting
As (Senior) Fleet Support Engineer, you will be instrumental in maintaining, managing and optimizing our platform and network infrastructure for Vay’s commercial driverless fleet in Las Vegas. This role requires a unique combination of superb debugging skills, technical expertise, network configuration and troubleshooting. You'll be driving continuous improvement in our system, ensuring robust monitoring and alerts and providing L1 support for our commercial, driverless fleet. Your role is pivotal in maintaining the efficiency and reliability of our vehicle and remote driving station fleet which leads to high quality service that our users love.
What you’ll be driving
- L1 support and on-call for incidents and customer support requests involving vehicles, remote driving stations, equipment, network and cloud infrastructure and fleet configuration.
- Vehicle and remote driving station network infrastructure maintenance
- Supporting bring-up of new vehicle and remote driving stations
What are we looking for
- Extensive Linux experience
- Strong debugging skills for large, complex systems
- Experience in Python and bash scripting
- Experience with on-premise network maintenance and troubleshooting
- Experience with CI/CD tools (namely GitHub, CircleCI, Jenkins)
- Understanding and experience in Docker
Nice to have
- Experience in C and/or C++
- Understanding of CAN protocol
- Familiar with network security concepts
- Familiar with mobile network and telecommunication technologies (4G/5G)
Why choose Vay
💪A global team of smart, motivated people from 30+ countries who love tackling hard problems and turning bold ideas into reality.
🌍 Huge scope for impact in a fast paced environment
💰 ESOP stock options: A stake in Vay’s future - not just a salary.
🌴 Unlimited Paid Vacation Days
🎫 401(k) programme
🏥 Health, Dental & Vision Insurance
🚗 All Vay team members receive 30% off their Vay rides
🏋️♂️ Wellness Hub free gym access & wellness app subscriptions
🛍️ Exclusive external discounts
✈️ Relocation financial assistance when relocating to Las Vegas
🎊 Regular team events throughout the year
For more information on Vay’s physical demands, working environments and safety requirements, you can review this link. We’ll also cover anything specific to this role during the first interview.
We’d love to stay connected for future opportunities, so feel free to include your LinkedIn profile when you apply.
We welcome applications from all backgrounds and experiences. If you’re excited about shaping something truly groundbreaking, we’d be happy to hear from you.
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Apply to Vay
Industrial Engineer - Warehouse Design & Automation
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About ShipMonk
ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions—all with a merchant-first mindset.
Why ShipMonk?
We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.
● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.
● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.
● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action.
● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises.
● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.
Our values are the heart of our culture. We're looking for individuals who embody these principles every day.
● Merchant-first: We handle the logistics so our merchants can focus on what they do best—growing their business.
● People make ShipMonk: We believe in our team and invest in our people.
● Change the score: We challenge the status quo, constantly innovating and improving.
● Get sh*t done: We're a fast-paced, high-growth company that values action and results.
Overview
As the Industrial Engineer - Warehouse Design & Automation, you will be a technical leader responsible for designing, engineering, and scaling warehouse facilities across a multi-site fulfillment network. Your primary mission is to translate business demand and growth forecasts into data-driven, buildable warehouse designs that optimize throughput, labor efficiency, space utilization, and cost.
This role partners closely with Operations, Real Estate, Facilities, IT, Finance, and external automation vendors to deliver standardized, scalable solutions for greenfield builds, expansions, and retrofits. You will bring a strong systems mindset, deep understanding of material flow, and a bias for simplicity, operability, and long-term sustainability.
What You’ll Do
Warehouse Design & Engineering
- Design end-to-end warehouse layouts for new facilities, expansions, and retrofits, supporting high-throughput fulfillment operations.
- Engineer material flows from inbound receiving through outbound shipping, ensuring efficient, safe, and ergonomic processes.
- Define building-level requirements including dock counts, clear heights, column spacing, power, floor loading, and equipment zoning, in partnership with cross-functional teams.
- Develop and maintain layout drawings, design assumptions, and engineering narratives for leadership, finance, and vendor review.
MHE & Automation Engineering
- Specify, evaluate, and engineer material handling and automation systems including:
- Conveyors, sorters, and divert systems
- Pick modules, pallet flow, case flow, and mezzanines
- AMRs, AGVs, and goods-to-person solutions
- Packaging, labeling, dimensioning, and weighing systems
- Develop functional specifications, throughput targets, and redundancy strategies for automation systems.
- Partner with integrators and vendors through RFPs, design reviews, FAT/SAT, commissioning, and go-live support.
Capacity Modeling & Data Analysis
- Build capacity, throughput, and labor models using forecasted volumes, SKU profiles, and order characteristics.
- Analyze peak scenarios, seasonality, and failure modes to stress-test designs.
- Quantify trade-offs between labor, automation, space utilization, service levels, and cost.
- Use post-launch operational data to refine assumptions and continuously improve design standards.
Financial Analysis & Business Case Development
- Develop CapEx and OpEx estimates for MHE and automation investments.
- Support ROI, payback period, and total cost of ownership analyses.
- Partner with Finance and Leadership to support capital planning and investment decisions.
- Drive standardization across facilities to reduce engineering variability and lifecycle cost.
Launch Support & Continuous Improvement
- Support warehouse launches and expansions through go-live and stabilization.
- Partner with Operations, Maintenance, and Controls teams to resolve systemic design issues.
- Perform post-launch audits and feed learnings back into network design standards and playbooks.
- Document and maintain reference designs, engineering standards, and best practices.
What You’ll Need
- Bachelor’s degree in Industrial Engineering, Mechanical Engineering, Systems Engineering, or a related field.
- Alternatively, equivalent hands-on experience designing warehouse automation systems may be considered.
- 5+ years of experience in warehouse design, material handling engineering, or automation.
- Proven experience designing high-volume distribution or fulfillment centers.
- Strong analytical and modeling skills, with advanced proficiency in Excel; SQL, Python, or simulation tools are a plus.
- Proficiency in AutoCAD or similar layout and design tools.
Preferred Qualifications
- Master’s degree in Industrial Engineering, Mechanical Engineering, Systems Engineering, or a related field.
- Experience in large-scale e-commerce, retail, or 3PL fulfillment networks.
- Familiarity with WMS concepts and system integration dependencies.
- Greenfield warehouse launch experience.
- Experience working directly with automation integrators or MHE vendors.
Key Attributes
- Strong systems thinker with the ability to design for scale, peak, and failure scenarios.
- Data-driven decision maker who can clearly communicate technical trade-offs to non-technical stakeholders.
- Practical, operations-aware engineer who values simplicity, maintainability, and standardization.
- Builder mindset with a desire to create mechanisms, standards, and repeatable solutions.
ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Ready to apply?
Apply to ShipMonk