Join IVX Health as Healthcare Operations Leader in Cincinnati, OH!
Transform patient care across our locations in Colerain, Hyde Park, Union Center, and Crescent Springs.

Are you a strategic operator with a passion for healthcare excellence? IVX Health is seeking a Regional Operations Director to lead our infusion centers throughout the Cincinnati market. In this pivotal leadership role, you'll drive best-in-class performance, cultivate high-performing teams, and ensure that every patient receives compassionate, top-tier care.

What You'll Do

• Lead Market Operations
  • Oversee daily operations across multiple infusion centers, ensuring a seamless and exceptional patient experience.
  • Support P&L for your market, ensuring strong financial and operational performance
  • Act as an escalation resource and problem-solver for operational and clinical challenges.
• Mentor and Develop Team
  • Recruit, mentor, and grow a team of center-level staff
  • Oversee staffing, scheduling, and payroll, driving productivity and accountability
  • Foster a collaborative, patient-centered culture focused on continuous improvement
• Drive Operational Excellence
  • Partner cross-functionally with central teams (Finance, Marketing, Revenue Cycle, and Clinical Leadership) to optimize processes and resolve operational barriers.
  • Support the launch and operational success of new infusion centers.
• Grow Patient Volume
  • Collaborate with Business Development Managers to achieve patient census goals and drive growth across centers.
  • Build and maintain strong relationships with key referral sources and vendor partners.
• Stay Ahead of the Industry
  • Monitor industry trends, regulatory changes, and innovations to continuously enhance patient care and operational performance.

What We Are Looking For

• Bachelor’s Degree in Business Management, Healthcare Administration, or a related field (or equivalent experience).
• Minimum 5 years of leadership experience in a healthcare setting, preferably with multi-site management.
• Experience managing a P&L and leading clinical and administrative teams.
• Proven ability to drive operational excellence while delivering exceptional patient experiences.
• Strong interpersonal, communication, and organizational skills.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams).
• Join a national leader committed to raising the standard of care in the outpatient infusion space.

Location: Remote - Geography based

Do you have a consistently strong record of sales performance in a fast-paced selling environment where your work has a critical impact on patients?  At Invivyd, we’re building a category and disrupting the status quo. We’re looking for experienced and driven Senior Virology Care Specialists who are ready to utilize their industry experience bringing passion, persistence, and a strong desire to help patients.

• Develop strong, compliant relationships across a broad range of health care providers (HCPs) across multiple specialties and account types (IDNs, health systems and community clinics) by understanding their needs and sharing accurate, balanced information about Invivyd’s products and solutions
• Facilitate clinical dialogue that compels the customer to act on behalf of their patients and engage the entire account to understand any obstacles that exist to provide appropriate solutions
• Identify shared priorities and leverage knowledge and tactics within full account to develop a territory business plan that drives product demand by meeting the needs of key partners and ultimately their patients to drive superior results
• Utilize your understanding of the broader healthcare landscape for account selling, including provider offices and health systems, and how decisions are made across these settings
• Manage your territory with a business owner mindset with accountability, energy, and drive by owning the outcome of your results with a sense of urgency while staying compliant with company policies and industry regulations
• Deliver compelling product presentations and educational discussions to support patient care decisions by utilizing all approved resources in line with company training and compliance requirements
• Collaborate as a positive energy multiplier cross-functionally with colleagues in marketing, market access, and other teams to support customer needs and win together
• Operate with an enterprise mindset to gather and share customer insights, feedback, and questions to help Invivyd continuously improve how we serve providers and patients
• Collaborate with cross-functional partners on overall account and territory strategy to maximize internal/external knowledge on how to access products and services
• Aggregate customer, market data, and insights to effectively apply multiple channels to drive total selling engagements
• Utilize data driven approach to prioritize customers/accounts to maximize impact aligned to strategic plan

 Required: 

• Bachelor's degree strongly preferred; candidates without a degree with significant relevant, related industry experience will be considered
• 5+ years of sales experience in biotech, pharmaceuticals or medical device customer facing roles is required

• Candidates must live within the stated territory
• Able to fulfill requirement to be in the field five days a week, including overnights as required, conducting visits, while also completing all administrative tasks related to the role
• Ability to drive and/or fly within the territory, as required
• Proven winning attitude with a growth mindset
• Strong communication and interpersonal skills, with the ability to build relationships and engage in meaningful conversations with healthcare providers
• Coachable and eager to learn - open to feedback, willing to adapt, and motivated to grow into a high-performing sales professional
• Demonstrated persistence, resilience, agility, and a strong work ethic; comfortable working in a fast-paced, evolving environment
• Ability to manage time effectively, prioritize tasks, and take ownership of territory responsibilities
• High standards of integrity, professionalism, and a commitment to compliance in every interaction
• Passion for making a difference in the lives of patients and a desire to be part of a mission-driven company
• Strong ability to communicate clinical product information in a compelling and compliant way
• Must be results oriented and can demonstrate time management skills with ability to gain access to hard to see customers
• Demonstrated effective organizational and interpersonal skills to prioritize opportunities

Pay Range

$120,000 - $160,000

The pay range represents the expected full-time base salary for this role at the time of posting. Actual base pay will be determined based on a variety of factors, including relevant experience, skills, and education. In addition to base pay, this role is eligible for both an annual short-term incentive (e.g., bonus or sales incentive) and an annual long-term incentive (e.g., equity), reflecting our commitment to rewarding strong performance and long-term impact. Learn more about our total rewards by visiting https://www.invivyd.com/careers/.

Our office Central Kentucky Endodontics in Lexington, KY  is seeking a Dental Administrative Assistant to join our busy specialty practice. 

We are seeking a talented and dedicated Dental Administrative Assistant to play a key role in supporting the day-to-day operations of the dental practice. As a vital part of our team, you will assist the Practice Manager in managing administrative tasks, coordinating patient care, and ensuring smooth office operations. If you're looking for an opportunity to lead and contribute to the success of a busy dental practice, this could be the perfect next step in your career.

Your Responsibilities

As the Dental Administrative Assistant, you will serve as a critical liaison between the clinical staff, administrative team, and patients. Your main responsibilities will include:

• Assisting the Practice Manager in overseeing daily office operations and maintaining a smooth workflow.
• Coordinating patient scheduling, appointment confirmations, and follow-up communications.
• Managing patient billing, insurance verifications, and claims processing, ensuring financial arrangements and collections are handled timely.
• Addressing and resolving escalated patient concerns to ensure a positive patient experience.
• Supporting the training and onboarding of administrative staff, and providing leadership in the Practice Manager’s absence.
• Monitoring office performance metrics to identify areas for improvement.
• Maintaining compliance with healthcare regulations, including HIPAA, and ensuring adherence to office protocols.
• Collaborating with clinical staff to ensure patient records are accurate and well-maintained.
• Managing office supplies and vendor relationships as needed.

As an essential member of our administrative team, you will work to uphold the high standards of patient care and operational efficiency that define our practice.

Your Background

You are an experienced Dental Administrative Assistant with strong organizational skills, a knack for multitasking, and a passion for patient care. In this role, you'll need:

• 1-2 years experience in an administrative role, dental preferred
• Proficiency in dental practice management software and patient management systems.
• Excellent communication and interpersonal skills, with a focus on patient-centered care.
• Knowledge of dental insurance verification, billing, and financial processes.
• Strong leadership abilities, including training and mentoring administrative staff.
• A solid understanding of HIPAA regulations and patient confidentiality protocols.

If you’re a resourceful problem-solver who can manage office operations, patient billing, and staff coordination, you’ll thrive in this role.

Why You Should Join Our Team

A career with us offers the opportunity to work in a collaborative, patient-focused environment where administrative and clinical teams come together to deliver the best dental care possible. Our office values diversity and continuous learning, and we are committed to supporting our team members' growth, both professionally and personally.

Your Benefits & Perks:

• BCBS Medical & Dental insurance Options 
• VSP Vision Coverage      
• Complimentary Life Insurance Policy (employee only)
• Short-term & Long-Term Disability   
• Pet Insurance Coverage  
• 401(k) plan w/match options
• HSA / FSA Account Access 
• Identity Theft Protection 
• Legal Services Package 
• Hospital/Accident/Critical Care Coverage 
• Paid Time Off 

1001 Monarch St, Ste 210 Lexington, KY 40513

#priority

About the Role

Charlie Health is one of the fastest-growing startups in the healthcare industry, working tirelessly to connect people everywhere to life-saving mental health treatment. Our mission is to connect the world to life-saving behavioral health treatment through personalized, virtual care rooted in connection. We’re building a team of passionate leaders committed to transforming behavioral healthcare and improving outcomes for communities everywhere.

In this position, you will foster strong relationships with EAP providers, unions, corporate employers, and workplace wellness programs to connect employees and their families to Charlie Health’s services. This role focuses on building meaningful relationships, strengthening referral pathways, and ensuring that employees and their families can easily access Charlie Health’s Intensive Outpatient Programming.

You will serve as a trusted partner and educator to workforce stakeholders, identifying needs, reducing barriers to care, and ensuring seamless collaboration across partnerships. You will be responsible for educating key stakeholders about our offerings, addressing access barriers, and designing programs tailored to the unique mental health needs of employee populations.

This position requires purpose-driven individuals who can effectively communicate the value of our services within the corporate ecosystem. While this work can be complex, every interaction you have will contribute to the well-being of employees and their families nationwide.

In your role, you’ll have unparalleled responsibility while collaborating with sharp, spirited, and ambitious coworkers. You’ll also receive competitive benefits, ensuring you have the resources to thrive both personally and professionally.

We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.

Responsibilities

• Develop and operationalize a go-to-market strategy specifically focused on Labor, Union, and Employer corporate partners
• Create, build, and manage relationships with key Labor, Union, EAP stakeholders, HR leaders, and benefits managers across priority markets
• Conduct cold outreach, host educational meetings, presentations, and outreach activities aimed at raising awareness of Charlie Health’s mental health resources
• Conduct in-person field outreach (3–4 days/week), leading meetings with employer-based stakeholders and community partners.
• Identify challenges in mental health access within corporate environments and collaborate with EAP providers to overcome barriers.
• Design tailored outreach strategies to engage and support HR teams, wellness coordinators, and employee resource groups
• Deepen Charlie Health’s penetration across existing Labor, Union, and Employer partnerships and collaborate on long-term initiatives
• Attend and lead educational events, presentations, and outreach efforts for HR teams, corporate partners, and EAP providers to maintain engagement
• Synthesize and share feedback from Labor, Union, and EAP partners and stakeholders to inform the company's marketing and product strategies
• Work closely with internal teams, including marketing, product, client success, and legal, to achieve go-to-market goals in the Employer channel

Requirements

• Must reside in Michigan, Ohio, Kentucky 
• You have 5-8+ years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to unions, employers, and Employee Assistance Programs (EAPs)
• Must thrive in a fast-paced, startup environment; highly self-initiated with a strong desire to win
• Ability to build relationships, educate, and collaborate with Labor, Union, and Employer leaders and corporate partners
• Ability to travel regionally; must have reliable transportation and a valid driver’s license
• Ability to energize, advise & persuade senior corporate personnel 
• Exceptional ability to energize, advise, and influence senior corporate and organizational leaders
• Strong interpersonal, relationship-building, and listening skills with a natural consultative approach
• Strong project management skills with demonstrated ability to manage multiple priorities in a fast-moving environment
• Experience with Microsoft Office, Salesforce, and Zoom preferred

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

The total target base compensation for this role will be between $70,000 and $93,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $92,000 and $120,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-Remote

About the Role

Charlie Health is one of the fastest-growing startups in the healthcare industry, working tirelessly to connect people everywhere to life-saving mental health treatment. Our mission is to connect the world to life-saving behavioral health treatment through personalized, virtual care rooted in connection. We’re building a team of passionate leaders committed to transforming behavioral healthcare and improving outcomes for communities everywhere.

In this position, you will foster strong relationships with EAP providers, unions, corporate employers, and workplace wellness programs to connect employees and their families to Charlie Health’s services. This role focuses on building meaningful relationships, strengthening referral pathways, and ensuring that employees and their families can easily access Charlie Health’s Intensive Outpatient Programming.

You will serve as a trusted partner and educator to workforce stakeholders, identifying needs, reducing barriers to care, and ensuring seamless collaboration across partnerships. You will be responsible for educating key stakeholders about our offerings, addressing access barriers, and designing programs tailored to the unique mental health needs of employee populations.

This position requires purpose-driven individuals who can effectively communicate the value of our services within the corporate ecosystem. While this work can be complex, every interaction you have will contribute to the well-being of employees and their families nationwide.

In your role, you’ll have unparalleled responsibility while collaborating with sharp, spirited, and ambitious coworkers. You’ll also receive competitive benefits, ensuring you have the resources to thrive both personally and professionally.

We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.

Responsibilities

• Develop and operationalize a go-to-market strategy specifically focused on Labor, Union, and Employer corporate partners
• Create, build, and manage relationships with key Labor, Union, EAP stakeholders, HR leaders, and benefits managers across priority markets
• Conduct cold outreach, host educational meetings, presentations, and outreach activities aimed at raising awareness of Charlie Health’s mental health resources
• Conduct in-person field outreach (3–4 days/week), leading meetings with employer-based stakeholders and community partners.
• Identify challenges in mental health access within corporate environments and collaborate with EAP providers to overcome barriers.
• Design tailored outreach strategies to engage and support HR teams, wellness coordinators, and employee resource groups
• Deepen Charlie Health’s penetration across existing Labor, Union, and Employer partnerships and collaborate on long-term initiatives
• Attend and lead educational events, presentations, and outreach efforts for HR teams, corporate partners, and EAP providers to maintain engagement
• Synthesize and share feedback from Labor, Union, and EAP partners and stakeholders to inform the company's marketing and product strategies
• Work closely with internal teams, including marketing, product, client success, and legal, to achieve go-to-market goals in the Employer channel

Requirements

• Must reside in Michigan, Ohio, Kentucky 
• You have 5-8+ years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to unions, employers, and Employee Assistance Programs (EAPs)
• Must thrive in a fast-paced, startup environment; highly self-initiated with a strong desire to win
• Ability to build relationships, educate, and collaborate with Labor, Union, and Employer leaders and corporate partners
• Ability to travel regionally; must have reliable transportation and a valid driver’s license
• Ability to energize, advise & persuade senior corporate personnel 
• Exceptional ability to energize, advise, and influence senior corporate and organizational leaders
• Strong interpersonal, relationship-building, and listening skills with a natural consultative approach
• Strong project management skills with demonstrated ability to manage multiple priorities in a fast-moving environment
• Experience with Microsoft Office, Salesforce, and Zoom preferred

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

The total target base compensation for this role will be between $70,000 and $93,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $92,000 and $120,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-Remote

Summary

Our Operations Team is growing! We're looking to bring on an Enablement Manager who will assist in all case operations within our legal teams! A successful candidate will aid leadership in providing training, management, and productivity for our case staff in multiple regions across our firm and have a direct hand in ensuring business operations are at peak performance.

Responsibilities

•    Oversee and develop litigation staff across various markets, focusing on driving their performance in alignment with team objectives and overarching business goals
•    Monitor and enforce compliance of case staff while promoting a positive work environment
•    Enforce operational goals for case staff, and monitor performance in real-time through KPIs and dashboards
•    Resolve roadblocks and challenges for case staff by managing and tracking support from other departments (e.g. Learning & Development, I.T., H.R., etc.)
•    Audit case files to ensure employees are working efficiently and meeting their metrics in a timely manner
•    Establish, enable, and execute additional processes for auditing performance
•    Review metrics to proactively identify areas of improvement for case staff
•    Facilitate case staff training with internal Learning and Development Team
•    Guide case staff to negotiate claims proactively and aggressively to settlement
•    Contribute to team strategic initiatives and help build shared standards and processes
•    Communicate firm goals and vision to staff
•    Onboard new hires and facilitate shadowing with other litigation staff members
•    Build relationships with case staff and attorneys in each region

Qualifications

•    Bachelor’s degree in business administration or related field or equivalent work experience
•    Experience in the legal and/or personal injury industry is a plus but not required
•    Salesforce experience is a plus
•    Exceptional leadership, time management, facilitation, and organizational skills
•    Working knowledge of change management principles and performance evaluation processes
•    Ability to work both independently and in a group setting, in a fast-paced and constantly changing setting
•    Be adaptable, curious and creatively solve problems in an evolving space, capable of managing complexity while maintaining a sense of balance

This role is fully on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We’ve found that being in the office helps new team members get up to speed quickly and feel more connected.

#LI-KL1

Summary

Our Operations Team is growing! We're looking to bring on an Enablement Manager who will assist in all case operations within our legal teams! A successful candidate will aid leadership in providing training, management, and productivity for our case staff in multiple regions across our firm and have a direct hand in ensuring business operations are at peak performance.

Responsibilities

•    Oversee and develop litigation staff across various markets, focusing on driving their performance in alignment with team objectives and overarching business goals
•    Monitor and enforce compliance of case staff while promoting a positive work environment
•    Enforce operational goals for case staff, and monitor performance in real-time through KPIs and dashboards
•    Resolve roadblocks and challenges for case staff by managing and tracking support from other departments (e.g. Learning & Development, I.T., H.R., etc.)
•    Audit case files to ensure employees are working efficiently and meeting their metrics in a timely manner
•    Establish, enable, and execute additional processes for auditing performance
•    Review metrics to proactively identify areas of improvement for case staff
•    Facilitate case staff training with internal Learning and Development Team
•    Guide case staff to negotiate claims proactively and aggressively to settlement
•    Contribute to team strategic initiatives and help build shared standards and processes
•    Communicate firm goals and vision to staff
•    Onboard new hires and facilitate shadowing with other litigation staff members
•    Build relationships with case staff and attorneys in each region

Qualifications

•    Bachelor’s degree in business administration or related field or equivalent work experience
•    Experience in the legal and/or personal injury industry is a plus but not required
•    Salesforce experience is a plus
•    Exceptional leadership, time management, facilitation, and organizational skills
•    Working knowledge of change management principles and performance evaluation processes
•    Ability to work both independently and in a group setting, in a fast-paced and constantly changing setting
•    Be adaptable, curious and creatively solve problems in an evolving space, capable of managing complexity while maintaining a sense of balance

This role is fully on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We’ve found that being in the office helps new team members get up to speed quickly and feel more connected.

#LI-KL1

Summary

Our Operations Team is growing! We're looking to bring on an Enablement Manager who will assist in all case operations within our legal teams! A successful candidate will aid leadership in providing training, management, and productivity for our case staff in multiple regions across our firm and have a direct hand in ensuring business operations are at peak performance.

Responsibilities

•    Oversee and develop litigation staff across various markets, focusing on driving their performance in alignment with team objectives and overarching business goals
•    Monitor and enforce compliance of case staff while promoting a positive work environment
•    Enforce operational goals for case staff, and monitor performance in real-time through KPIs and dashboards
•    Resolve roadblocks and challenges for case staff by managing and tracking support from other departments (e.g. Learning & Development, I.T., H.R., etc.)
•    Audit case files to ensure employees are working efficiently and meeting their metrics in a timely manner
•    Establish, enable, and execute additional processes for auditing performance
•    Review metrics to proactively identify areas of improvement for case staff
•    Facilitate case staff training with internal Learning and Development Team
•    Guide case staff to negotiate claims proactively and aggressively to settlement
•    Contribute to team strategic initiatives and help build shared standards and processes
•    Communicate firm goals and vision to staff
•    Onboard new hires and facilitate shadowing with other litigation staff members
•    Build relationships with case staff and attorneys in each region

Qualifications

•    Bachelor’s degree in business administration or related field or equivalent work experience
•    Experience in the legal and/or personal injury industry is a plus but not required
•    Salesforce experience is a plus
•    Exceptional leadership, time management, facilitation, and organizational skills
•    Working knowledge of change management principles and performance evaluation processes
•    Ability to work both independently and in a group setting, in a fast-paced and constantly changing setting
•    Be adaptable, curious and creatively solve problems in an evolving space, capable of managing complexity while maintaining a sense of balance

This role is fully on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We’ve found that being in the office helps new team members get up to speed quickly and feel more connected.

#LI-KL1

Summary

Our Operations Team is growing! We're looking to bring on an Enablement Manager who will assist in all case operations within our legal teams! A successful candidate will aid leadership in providing training, management, and productivity for our case staff in multiple regions across our firm and have a direct hand in ensuring business operations are at peak performance.

Responsibilities

•    Oversee and develop litigation staff across various markets, focusing on driving their performance in alignment with team objectives and overarching business goals
•    Monitor and enforce compliance of case staff while promoting a positive work environment
•    Enforce operational goals for case staff, and monitor performance in real-time through KPIs and dashboards
•    Resolve roadblocks and challenges for case staff by managing and tracking support from other departments (e.g. Learning & Development, I.T., H.R., etc.)
•    Audit case files to ensure employees are working efficiently and meeting their metrics in a timely manner
•    Establish, enable, and execute additional processes for auditing performance
•    Review metrics to proactively identify areas of improvement for case staff
•    Facilitate case staff training with internal Learning and Development Team
•    Guide case staff to negotiate claims proactively and aggressively to settlement
•    Contribute to team strategic initiatives and help build shared standards and processes
•    Communicate firm goals and vision to staff
•    Onboard new hires and facilitate shadowing with other litigation staff members
•    Build relationships with case staff and attorneys in each region

Qualifications

•    Bachelor’s degree in business administration or related field or equivalent work experience
•    Experience in the legal and/or personal injury industry is a plus but not required
•    Salesforce experience is a plus
•    Exceptional leadership, time management, facilitation, and organizational skills
•    Working knowledge of change management principles and performance evaluation processes
•    Ability to work both independently and in a group setting, in a fast-paced and constantly changing setting
•    Be adaptable, curious and creatively solve problems in an evolving space, capable of managing complexity while maintaining a sense of balance

This role is fully on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We’ve found that being in the office helps new team members get up to speed quickly and feel more connected.

#LI-KL1

The General Manager oversees, plans, and manages the day-to-day operations of properties in their portfolio. They are responsible for managing all on-site compliance activities and for the overall performance of the portfolio, which includes direct oversight of the marketing program and financial performance. 

RESPONSIBILITIES: 

• Ensure adherence to laws relating to leasing, including but not limited to Departments of Housing and Urban Development (HUD), Fair Housing, Americans with Disabilities Act (ADA) and Fair Credit Reporting Act. 

• Remains compliant and knowledgeable in all aspects of the HUD 4350.3 Handbook. 

• Develops responses to regulatory agencies in coordination with the Compliance Department. 

• Implements intervention strategies with Regional Managers and Compliance Department for tenants who are non-compliant with lease/compliance requirements. 

• Prepares all site REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and perform annual and interim recertification reviews. 

• Assisting tenants with requests, questions, problems, and complaints. 

• Monitors tenant and complex wide arrears and litigation cases. 

• Attend monthly arrears meeting. 

• Documents lease violations and coordinate evictions. 

• Direct collection of monthly rents and late fees, process applications and pursue delinquencies through legal action and eviction. Monitor bad-debt write-offs. Alerting staff of move ins, move outs, any emergencies. 

• Supervises, directs, and monitors the preventive, routine and emergency maintenance/repairs and is compliant with all regulations.  

• Consistently works to clear HPD (Housing Preservation and Development), ECB, DOB violations. 

• Coordinates vendor bids and contractor quotes. 

• Conducts and documents unit inspections. 

• Conduct bi-annual walk throughs with Building Superintendent. 

• Create reports for review to ensure all buildings under the PM’s responsibility are properly maintained and building needs are appropriately noted, planned for, and addressed. 

• Attend weekly construction meeting. 

• Provide and obtain updates on various ongoing construction projects/unit renovations. 

• Work with construction team on avoiding violations, inspections, necessary access. 

• Prepare monthly financial cover sheet. 

• Attending monthly financial catch-up meeting and monitoring budgets. 

• Performs other related duties as required. 

Benefits: 

• Generous employer contribution for Medical Insurance through Meritain Health.

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12+ paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

• Three (3) years management experience including supervising a team (property management, hospitality, retail, or restaurant management). 

• COS (Certified Occupancy Specialist) or CPO (Certified Professional of Occupancy) (Certified Professional of Occupancy) certification.  

• Bachelor's degree preferred. 

• Flexible, outgoing, authentic, and confident personality 

• Ability to thrive in an informal, yet fast-paced environment 

• Entrepreneurial spirit 

• Promoting opportunities in the company and assisting in building the team.  

• EIV experience. 

• Yardi experience preferred. 

• TCS certification for tax credit properties. 

• Able to effectively communicate with a range of people and personalities.  

• Proficient in Microsoft Office Suite. 

• Demonstrated ability to build relationships with staff members and the community. 

• Ability to multi-task and meet tight deadlines. 

• Takes a proactive approach to anticipating and preventing problems. When a problem occurs, define those problems, investigate obstacles, gather relevant information, decide whether solving the problem should be a group decision, generate and analyze alternate solutions and arrive at a workable solution. 

• Prioritizes tasks and manages time to ensure that deadlines are met. Achieves results within established timelines. Recognizes opportunities and initiates actions to capitalize on them. Looks for new and productive ways to make an impact. 

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach

Role Summary:

The Senior Director, Marketplace Strategy sets the direction for how jobs reach the right process servers quickly, how the network gets paid in ways that sustain performance, and how ABC Legal builds a marketplace that is faster, more reliable, and more competitive over time. 

This is a senior leadership role at the intersection of supply economics, behavioral design, and operational strategy. You won’t just manage systems — you’ll define the logic behind them and build the team’s capability to run a high-performing marketplace. You’re comfortable with ambiguity, energized by complex problems, and know how to move forward without waiting for perfect information. 

Reports to: VP, Process Server Network 

Key Responsibilities:

• Define and lead marketplace strategy across dispatch, pricing, and incentives to improve speed, reliability, and cost efficiency
• Own job routing and allocation logic, optimizing for geography, urgency, and performance while balancing fairness and quality
• Establish and evolve pay and pricing models that support both customer competitiveness and sustainable earnings for process servers
• Design and manage incentive programs that drive key behaviors such as speed, accuracy, and consistency
• Partner with Product, Engineering, and Operations to translate strategy into scalable systems and tools
• Own core marketplace performance metrics (e.g., utilization, time-to-placement, completion rates, cost efficiency) and drive continuous improvement
• Identify inefficiencies across the marketplace and implement solutions that improve performance without eroding network trust
• Lead experimentation efforts, including pilots and A/B tests, to evaluate and scale changes in dispatch, pricing, and incentives
• Partner with data teams to strengthen forecasting, coverage planning, and marketplace insights
• Ensure clear communication of marketplace logic and changes across internal teams and to the broader network

Qualifications: 

• Experience leading strategy in complex environments such as marketplaces, gig economy platforms, logistics, or similar systems
• Strong understanding of supply and demand dynamics, pricing strategy, dispatch or routing logic, and incentive design
• Demonstrated ability to drive measurable business outcomes and influence user behavior
• Fluency in unit economics and financial modeling, with the ability to evaluate trade-offs across cost, quality, and speed
• Experience designing and running experiments or pilots with clear hypotheses and measurable outcomes
• Proven ability to work cross-functionally with Product, Engineering, Data, and Operations teams
• Comfortable operating in ambiguous, fast-paced environments and setting direction without fully defined roadmaps
• Strategic thinker with a bias toward action and strong problem-solving skills
• Experience building or scaling systems in early or growth-stage environments preferred
• Strong communication skills with the ability to clearly explain complex concepts and strategies

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

Benefits:

• Health, Dental, Vision insurance
• 401(k) with company matching
• Paid time off
• 7 Paid company holidays
• 4 Floating holidays per-year
• Life Insurance and AD&D Insurance
• Long Term Disability
• Health Care Reimbursement Flexible Spending Account
• Dependent Care Flexible Spending Account
• EAP (Employee Assistance Program)
• Pet Insurance
• Growth opportunities 

Schedule: Monday through Friday, 8am to 5pm, remote.

Location: Remote from one of the following states: Montana, North Dakota, Kansas, Oklahoma, Iowa, Arkansas, Michigan, Wisconsin, Indiana, Kentucky, North Carolina, South Carolina, Virginia, Louisiana, Mississippi, Alabama, Florida

Salary Range: $102,000 to $120,000

Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance.

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.

Role Summary:

The Manager, Process Server Experience & Communications owns the communication systems, education strategy, and engagement programs that shape how ABC Legal's process server network experiences the platform. This role is less about building training content and more about ensuring process servers feel informed, supported, and prepared — through the right message, at the right time, in the right format. 

This role sits within the Process Server Experience pillar and partners closely with the Manager, Process Server Engagement & Retention, as well as the broader Process Server Network teams. 

Reports to: VP, Process Server Network

Key Responsibilities:

• Own the end-to-end communication strategy for process servers, including app updates, policy changes, onboarding touchpoints, and performance-related messaging
• Develop and implement structured communication plans that replace ad hoc outreach, ensuring messaging is clear, timely, and coordinated across teams
• Translate complex operational and compliance information into clear, concise, and actionable messaging for a non-desk workforce
• Design and deliver onboarding and training content tailored for independent contractors, using accessible, flexible formats (e.g., short-form, mobile-friendly content)
• Audit and continuously improve educational content, focusing on what drives real behavior change rather than content volume
• Manage and maintain the knowledge base, ensuring all process server–facing resources are accurate, up to date, and easy to navigate
• Identify and act on operational feedback signals, including support ticket trends, content gaps, and areas of confusion, and translate insights into content or process improvements
• Partner cross-functionally with teams such as Support, Product, and Operations to align messaging, sequence communications, and ensure consistency
• Collaborate with Engagement & Retention partners to support community initiatives through clear, consistent messaging that reinforces tone and brand
• Prepare internal teams for external communications by providing context, messaging guidance, and toolkits to ensure a seamless support experience

Qualifications: 

• Experience managing communications or content programs for a distributed, non-desk audience (gig workers, field technicians, drivers, or similar) 
• Familiarity with CRM or messaging platforms (such as HubSpot or similar tools), including the ability to build and launch basic campaigns
• Strong written communication skills with a clear, conversational, and empathetic tone — able to translate complex information into plain language
• Demonstrated ability to move work forward efficiently, prioritizing progress and iteration over perfection
• Background or exposure to performance support, human-centered design, instructional design, or related fields
  
• Experience coordinating cross-functional communication across multiple stakeholders with competing priorities 
• Comfort with LMS platforms and a willingness to quickly learn new tools 

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

Benefits:

• Health, Dental, Vision insurance
• 401(k) with company matching
• Paid time off
• 7 Paid company holidays
• 4 Floating holidays per-year
• Life Insurance and AD&D Insurance
• Long Term Disability
• Health Care Reimbursement Flexible Spending Account
• Dependent Care Flexible Spending Account
• EAP (Employee Assistance Program)
• Pet Insurance
• Company sponsored Orca Card
• Growth opportunities 

Schedule: Monday through Friday, 8am to 5pm, remote.

Location: Remote from one of the following states: Montana, North Dakota, Kansas, Oklahoma, Iowa, Arkansas, Michigan, Wisconsin, Indiana, Kentucky, North Carolina, South Carolina, Virginia, Louisiana, Mississippi, Alabama, Florida

Salary Range: $54,400 -$64,000

Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance.

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.

Role Summary:

The Manager, Process Server Experience & Communications owns the communication systems, education strategy, and engagement programs that shape how ABC Legal's process server network experiences the platform. This role is less about building training content and more about ensuring process servers feel informed, supported, and prepared — through the right message, at the right time, in the right format. 

This role sits within the Process Server Experience pillar and partners closely with the Manager, Process Server Engagement & Retention, as well as the broader Process Server Network teams. 

Reports to: VP, Process Server Network

Key Responsibilities:

• Own the end-to-end communication strategy for process servers, including app updates, policy changes, onboarding touchpoints, and performance-related messaging
• Develop and implement structured communication plans that replace ad hoc outreach, ensuring messaging is clear, timely, and coordinated across teams
• Translate complex operational and compliance information into clear, concise, and actionable messaging for a non-desk workforce
• Design and deliver onboarding and training content tailored for independent contractors, using accessible, flexible formats (e.g., short-form, mobile-friendly content)
• Audit and continuously improve educational content, focusing on what drives real behavior change rather than content volume
• Manage and maintain the knowledge base, ensuring all process server–facing resources are accurate, up to date, and easy to navigate
• Identify and act on operational feedback signals, including support ticket trends, content gaps, and areas of confusion, and translate insights into content or process improvements
• Partner cross-functionally with teams such as Support, Product, and Operations to align messaging, sequence communications, and ensure consistency
• Collaborate with Engagement & Retention partners to support community initiatives through clear, consistent messaging that reinforces tone and brand
• Prepare internal teams for external communications by providing context, messaging guidance, and toolkits to ensure a seamless support experience

Qualifications: 

• Experience managing communications or content programs for a distributed, non-desk audience (gig workers, field technicians, drivers, or similar) 
• Familiarity with CRM or messaging platforms (such as HubSpot or similar tools), including the ability to build and launch basic campaigns
• Strong written communication skills with a clear, conversational, and empathetic tone — able to translate complex information into plain language
• Demonstrated ability to move work forward efficiently, prioritizing progress and iteration over perfection
• Background or exposure to performance support, human-centered design, instructional design, or related fields
  
• Experience coordinating cross-functional communication across multiple stakeholders with competing priorities 
• Comfort with LMS platforms and a willingness to quickly learn new tools 

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

Benefits:

• Health, Dental, Vision insurance
• 401(k) with company matching
• Paid time off
• 7 Paid company holidays
• 4 Floating holidays per-year
• Life Insurance and AD&D Insurance
• Long Term Disability
• Health Care Reimbursement Flexible Spending Account
• Dependent Care Flexible Spending Account
• EAP (Employee Assistance Program)
• Pet Insurance
• Company sponsored Orca Card
• Growth opportunities 

Schedule: Monday through Friday, 8am to 5pm, remote.

Location: Remote from one of the following states: Montana, North Dakota, Kansas, Oklahoma, Iowa, Arkansas, Michigan, Wisconsin, Indiana, Kentucky, North Carolina, South Carolina, Virginia, Louisiana, Mississippi, Alabama, Florida

Salary Range: $54,400 -$64,000

Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance.

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach

Role Summary:

The Senior Director, Marketplace Strategy sets the direction for how jobs reach the right process servers quickly, how the network gets paid in ways that sustain performance, and how ABC Legal builds a marketplace that is faster, more reliable, and more competitive over time. 

This is a senior leadership role at the intersection of supply economics, behavioral design, and operational strategy. You won’t just manage systems — you’ll define the logic behind them and build the team’s capability to run a high-performing marketplace. You’re comfortable with ambiguity, energized by complex problems, and know how to move forward without waiting for perfect information. 

Reports to: VP, Process Server Network 

Key Responsibilities:

• Define and lead marketplace strategy across dispatch, pricing, and incentives to improve speed, reliability, and cost efficiency
• Own job routing and allocation logic, optimizing for geography, urgency, and performance while balancing fairness and quality
• Establish and evolve pay and pricing models that support both customer competitiveness and sustainable earnings for process servers
• Design and manage incentive programs that drive key behaviors such as speed, accuracy, and consistency
• Partner with Product, Engineering, and Operations to translate strategy into scalable systems and tools
• Own core marketplace performance metrics (e.g., utilization, time-to-placement, completion rates, cost efficiency) and drive continuous improvement
• Identify inefficiencies across the marketplace and implement solutions that improve performance without eroding network trust
• Lead experimentation efforts, including pilots and A/B tests, to evaluate and scale changes in dispatch, pricing, and incentives
• Partner with data teams to strengthen forecasting, coverage planning, and marketplace insights
• Ensure clear communication of marketplace logic and changes across internal teams and to the broader network

Qualifications: 

• Experience leading strategy in complex environments such as marketplaces, gig economy platforms, logistics, or similar systems
• Strong understanding of supply and demand dynamics, pricing strategy, dispatch or routing logic, and incentive design
• Demonstrated ability to drive measurable business outcomes and influence user behavior
• Fluency in unit economics and financial modeling, with the ability to evaluate trade-offs across cost, quality, and speed
• Experience designing and running experiments or pilots with clear hypotheses and measurable outcomes
• Proven ability to work cross-functionally with Product, Engineering, Data, and Operations teams
• Comfortable operating in ambiguous, fast-paced environments and setting direction without fully defined roadmaps
• Strategic thinker with a bias toward action and strong problem-solving skills
• Experience building or scaling systems in early or growth-stage environments preferred
• Strong communication skills with the ability to clearly explain complex concepts and strategies

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

Benefits:

• Health, Dental, Vision insurance
• 401(k) with company matching
• Paid time off
• 7 Paid company holidays
• 4 Floating holidays per-year
• Life Insurance and AD&D Insurance
• Long Term Disability
• Health Care Reimbursement Flexible Spending Account
• Dependent Care Flexible Spending Account
• EAP (Employee Assistance Program)
• Pet Insurance
• Growth opportunities 

Schedule: Monday through Friday, 8am to 5pm, remote.

Location: Remote from one of the following states: Montana, North Dakota, Kansas, Oklahoma, Iowa, Arkansas, Michigan, Wisconsin, Indiana, Kentucky, North Carolina, South Carolina, Virginia, Louisiana, Mississippi, Alabama, Florida

Salary Range: $102,000 to $120,000

Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance.

Title of role: Program Manager, Member Services Content & Communications
Location: Remote but if in NY/ Boston (2 days in office)
Approved Salary Range: $95,000-$115,000

About the Role:

The Program Manager, Content & Communications plays a critical role in enabling a luxury customer experience by developing clear, engaging, and effective content for both member services agents and members. This role is responsible for training content creation, agent-facing knowledge resources, and member-facing help content.

This role partners closely with MS Training, MS Operations, and MS Operations Excellence teams to ensure content is accurate, timely, scalable, and aligned with both operational needs and luxury brand standards.

Key Responsibilities:

• Training & Agent Enablement

  • Design, develop, and maintain training materials for customer service agents, including onboarding, refresher training, process updates, and learning modules.
  • Develop refresher modules and tips/tricks series to keep tenured agents sharp and engaged
  • Translate complex policies, systems, and workflows into clear, actionable training content that supports agent confidence and performance.
  • Partner with Training and Operations leaders to identify content gaps and continuously improve learning effectiveness and agent readiness.
  • Move beyond text-heavy desks and create engaging content using videos, interactive modules, infographics, and gamified learning that caters to diverse learning styles

  Agent-Facing Knowledge & Help Content

  • Own and maintain agent-facing knowledge base articles, job aids, and standard operating procedures ensuring ease of navigation, accuracy, and optimization
  • Collaborate with cross-functional partners to create content related to policy updates, tool enhancements, and operational changes.
  • Ensure agent-facing content is structured, standardized, and optimized for AI-powered tools to enable accurate, consistent, and context-aware support at scale while maintaining a high-quality agent & member experience.

  Member-Facing Service Content

  • Create and update member-facing content, including Help Center articles, FAQs, policy explanations, and transactional messaging to reduce friction and promote self-service
  • Ensure all member-facing content reflects the luxury brand voice while clearly setting expectations and helping reduce inbound contacts.
  • Ensure member-facing content is structured, standardized, and optimized for AI-powered tools to enable accurate, consistent, and context-aware support at scale while maintaining a high-quality member experience.

  Agent Facing Communication

  • Support internal communications and engagement initiatives within the Member Service organization, including change communications, operational updates, and recognition content.
  • Curate Flash Alerts and Reminders to ensure agents are aware of recent changes, outages, or policy shifts.

  Content Governance & Optimization

  • Establish content standards, templates, and best practices across training, agent-facing, and member-facing materials.
  • Track content performance and engagement metrics (e.g., article usage, training completion, contact drivers) and use insights to iterate and improve effectiveness.
  • Manage content calendars, updates, and version control to ensure consistency across channels and audiences.

Experience and Background Needed:

• • Strong writing and editing skills with the ability to adapt tone for agents, internal stakeholders, and luxury consumers.
  • Experience in creating training materials, knowledge base content, or internal communications in a customer service or e-commerce environment.
  • Strong cross-functional collaboration and stakeholder management skills.
  • Comfort working in a fast-paced, evolving environment with multiple priorities.
  • Proficiency with content creation tools (e.g., Gemini, LM Notebook, Canva, Loom, Camtasia, or Articulate) to build visually compelling content and training.

• Education

  • Bachelor’s degree in communications, marketing, education, organizational development or related field required

  Years of experience

  • 3-5 years’ experience in content creation, communications, knowledge management, training, curriculum design

  Technical skills

  • Knowledge management platforms
  • Experience leveraging AI tools to support content creation, editing, summarization, and optimization while maintaining quality, accuracy, and brand voice.
  • Experience optimizing content for AI-driven search and automation
  • Ability to use data to inform content gaps and performance

The above statements are intended to describe the general nature and level of work being performed by employee(s) assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employee(s) assigned to this job. Rue Gilt Groupe reserves the right at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities within your general skill set or capabilities. Rue Gilt Groupe is proud to be an Equal Opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

What We Offer:

Rue Gilt Groupe is committed to providing Associates with equal pay for equal work and carefully considers a wide range of compensation factors, including but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity, and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may also include bonus/commission, stock options, 401(k) participation, paid time off, medical, dental, vision and basic life insurance. Therefore, final offer amounts may vary from the amount stated.

We Encourage You to Apply:

At Rue Gilt Groupe, diversity enriches our passion, collaboration, kindness and innovation. We’re committed to fostering an inclusive environment where every Associate is empowered to learn, grow and bring their full self to work. Even if you don't check off every qualification in the job description, that's okay. We encourage you to apply to any role that excites you and sparks delight! We can't wait to learn more about you.

Work Authorization
Rue Gilt Groupe requires all applicants to be currently authorized to work in the United States on a full-time basis. This position is not eligible for visa sponsorship now or in the future. Rue Gilt Groupe is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

At LG, Life’s Good—and so is your opportunity to grow. We create an environment where people can showcase their strengths, think creatively, and build meaningful value. With a global footprint, industry‑leading benefits, and rewards for exceptional performance, LG is a place to thrive.

The Opportunity:

 We’re seeking a Senior Account Manager of Regional Channel Sales to  sell‑through performance, expand market share, and elevate LG as the preferred choice for our partners and end customers. This role drives regional strategy and builds high‑impact reseller relationships.

Responsibilities:

• Own regional sell‑through revenue and deliver against growth targets
• Build and execute regional channel strategy to increase market penetration
• Strengthen reseller partnerships and drive LG adoption across key verticals
• Lead regional expansion initiatives and monitor competitive trends
• Partner closely with Marketing, BD, Product, and Operations to align execution
• Drive data‑driven performance management, forecasting accuracy, and pipeline health
• Regional revenue and target attainment
• Pipeline quality and forecast accuracy
• Win rates and sales cycle efficiency
• Market share growth within strategic partners

Qualifications:

• BA/BS degree or equivalent experience
• 7+ years in sales or channel management
• Experience in B2B tech, electronics, or enterprise solutions with AV or IT technology solutions (large/small format displays, collaboration tools, digital signage, etc.)
• Established relationships within AV or IT distribution channels preferred
• Strong business acumen across sales, marketing, operations, and finance
• Experience with Salesforce CRM is a plus
• A people-first mindset: energized by interacting with customers, end users, and OEMs
• Willingness to travel up to 70% for customer visits, events, and trade shows
• Strong strategic planning and execution skills
• Deep understanding of channel ecosystems and partner‑led growth
• Excellent communication, negotiation, and stakeholder‑influencing abilities

PAY TRANSPARENCY:

The salary range provided is intended to display the value of the company's base pay compensation for this position. Salary is dependent on a multitude of factors, including but not limited to the physical worksite location, the geographic market of that location, candidate's skill set, level of experience, education, and internal peer compensation comparisons among other potential factors.

#LI-JN2

Welcome to Vaco – an uncommon company with an empowered culture. At Vaco, we welcome talented innovators seeking a collaborative environment where creative freedom rings.  

Since 2002, we have expanded to more than 40 locations, and we have no plans of slowing down anytime soon. We are seeking big thinkers to lead us into the future and explore the career of a lifetime. 

• Ranked the #1 Best Staffing Firm to Work for in North America by Staffing Industry Analysts (Category: 500+ Employees) 

• An Inc. 5000 fastest growing private company in America every year since 2007! 

The Staffing Leader  is responsible for generating sales, increasing revenue and profitability.  This position establishes and develops client relationships as well as works with one or more recruiters to fulfill open job orders. The position will collaborate with business stakeholders, business leaders and subject matter experts to plan and deliver projects effectively and timely. 

Essential Job Functions: 

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. 

Duties and Responsibilities: 

• Establish and maintain target list developing client relationships.    

• Conduct prospecting activities including phone calls, “ad calls,” skills marketing, email, social media, in-person meetings, and other methods.    

• Generate new job orders weekly in line with performance objectives. 

• Manage new and open job orders from intake to fulfillment.    

• Utilize Bullhorn to log all activity, notes, and information vital to managing and growing a book of business as well as planning daily activities.    

• Collaborate with teammates to cross-sell and/or fulfill open positions across other lines of business and/or national practices as appropriate.    

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. 
 

Desired Competencies:  

• Customer/Candidate Focus - Builds strong customer relationships and delivers customer-centric solutions. 

• Results Oriented - Consistently achieves results, even under tough circumstances. 

• Communicates Effectively - Develops and delivers written and verbal communication that conveys clear understanding of different audiences and their levels of comprehension. Active listener to ensure clear understanding. 

• Planning Forethought and Alignment - Plans and prioritizes work to meet commitments aligned with organizational goals. 

• Interpersonal Intelligence - Understands self and others’ emotions and is able to manage self and others’ emotions to create a comfortable environment removing internal and external barriers to build rapport with others, including those with diverse opinions and beliefs, by acting with respect, dignity, and integrity. 

• Decision Quality - Makes good and timely decisions that keep the organization moving forward. 

• Collaborative - Partners and connects with others to achieve shared goals or objectives, seeking input and inspiring others to value the same, building trust with each collaborative interaction. 

• Drives Vision and Purpose - Paints a compelling picture of the vision and strategy and creates a climate where people are motivated to do their best to help the organization achieve its objectives. 

• Business Insight - Applies knowledge of business and the marketplace to advance the organization’s goals. 

• Develops and Coaches Others - Utilizing effective coaching skills, asks appropriate questions and provides relevant guidance to help others find the solutions within and outside of themselves. 

Education and Experience:  

• Bachelor’s Degree and a minimum of 4 years B2B sales and/or recruitment required.   

• Advanced, relevant experience considered in lieu of Bachelor's degree.  

Location:  Hybrid (3 days in office)

Travel Requirements:  

Less than 5% (almost no travel) 

Listed factors are guidance only and do not guarantee promotion or role change. Please seek guidance from your leader to determine your specific promotion-readiness.  

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.