What you’ll be doing

As an Inside Sales Specialist, you will be responsible for managing and converting inbound leads — potential restaurant and retail partners who have already expressed interest in working with Wolt. Your primary focus will be to quickly qualify opportunities, run an efficient sales process, and close deals in a fast-paced, target-driven environment.

You will own the full sales cycle from A to Z for inbound opportunities. This includes qualifying and prioritizing leads, conducting remote sales meetings (and occasional market visits where needed), presenting Wolt’s value proposition, negotiating commercial terms, and closing partnerships efficiently.

You will work closely with cross-functional teams including Sales, Merchant Services, and Account Management to ensure a smooth transition from signed deal to onboarding. You will also support the ongoing success of newly acquired partners by ensuring proper setup, alignment on expectations, and strong initial performance.

Day-to-day in this role you’ll be:

• Managing a high volume of inbound leads and maintaining a healthy, fast-moving pipeline
• Quickly identifying high-potential partners and prioritizing efforts accordingly
• Conducting structured sales conversations focused on conversion and speed
• Negotiating partnership terms, including commissions and commercial conditions
• Closing deals against ambitious sales targets and KPIs
• Ensuring seamless handover to onboarding and account management teams
• Supporting existing partners when needed with ownership changes or commercial updates, following internal processes
• Continuously optimizing your sales approach to position Wolt as the partner of choice

Our humble expectations

• 1-3 years of experience in sales, outreach, or other customer-facing roles.
• You are tech-savvy, curious and a quick learner
• You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced environment
• Persistent and natural ‘hunter’ with a drive to build a portfolio from the ground up and find new angles to overcome different bottlenecks, not giving up easily
• Building relationships is your second nature - you can build relationships and tailor the offering and business model to a specific partner based on various parameters
• Structured - you are good at managing your time and pipeline to reach the goals. Experience with any CRM tools is an advantage
• Experience within the retail or Horeca industry is a plus, but not a must
• Fluent in Kazakh and Russian, both verbal and written, ability to work in English (but not a must)

What we offer

• 🌍 Independent work in a dynamic, international team
• 🩺 Medical Insurance and strengthened sick leaves
• 🚀 Career growth
• 💙 Employee Assistance Program - therapy and wellbeing
• % Discount on your Wolt orders
• 🧑‍🎓 Wolt-wide training programs
• 🎉 Team budgets
• 🍊 Fruits and drinks at the office

Why you’ll love it

• 🚀Global and growing fast: Be part of a fast-moving scaleup
• 🤩Ride of a lifetime: Accelerate your career and build your sales skills 
• 💪Instant impact: Take ownership and make a difference
• 💙Big hearts and small egos: Surround yourself with smart, friendly people

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! 

We will be reviewing applications on an ongoing basis, so if this sounds like an opportunity you want to pursue, apply today!

Are you a  team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further! 🤩

We are looking for both full-time and part-time Support Associates to join our Support team in Astana!

What you'll be doing

• Supporting our customers, courier partners and venues via live chat and phone 
• Ensuring that the delivery operations run smoothly
• Developing our support function together with the support team as well as other teams within Wolt

Our humble expectations

• You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
• You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
• You can work in shifts in mornings, evenings and weekends - our support is open seven days a week
• You are able to work directly from the office
• You are fluent in Kazakh and Russian and you are able to work in English

What you’ll get by joining us

• Private medical insurance coverage
• Wolt credits cashback benefit
• Employee assistance program
• Wolt-wide training programs
• Strengthen paid sick leave
• Paid taxi from from 10PM to 6AM
• Yearly team budgets
• Fruits and drinks at the office

Next steps

All our Support Associates work directly from our office, and we do not provide a possibility to work from home.  

Our onboarding is scheduled for 13-22 o’clock for the first week, and we require that you're able to attend the onboarding fully during that time. After the onboarding you can choose your own convenient work schedule.

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙

Are you a  team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further! 🤩

We are looking for both full-time and part-time Support Associates to join our Support team in Almaty!

What you'll be doing

• Supporting our customers, courier partners and venues via live chat and phone 
• Ensuring that the delivery operations run smoothly
• Developing our support function together with the support team as well as other teams within Wolt

Our humble expectations

• You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
• You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment.
• You can work in shifts - 5 days a week with 2 flexible days off: day shifts from 11 AM to midnight or till 7 pm. Our support is available seven days a week.
• You are able to work directly from the office
• You are fluent in Kazakh and Russian and you are able to work in English

What you’ll get by joining us

• Private medical insurance coverage
• Wolt credits cashback benefit
• Employee assistance program
• Wolt-wide training programs
• Strengthen paid sick leave
• Paid taxi from from 10PM to 6AM
• Yearly team budgets
• Fruits and drinks at the office

All our Support Associates work directly from our office, and we do not provide a possibility to work from home.  

Our onboarding is scheduled for 13-22 o’clock for the first 2 weeks, and we require that you're able to attend the onboarding fully during that time. After the onboarding you can choose your own convenient work schedule.

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙

With outstanding customer care, our Support teams are the glue that keeps the Wolt marketplace running smoothly. We ensure seamless interactions between customers, merchant partners, and courier partners every single day.

As a Support Team Lead, you’ll take ownership of our local support operations, lead by example, and empower your team to deliver consistently high-quality service. You’ll play a key role in driving performance, developing people, and continuously improving how we support our partners across the country.

What you’ll be doing

• Lead, motivate, and develop a high-performing support team through coaching, encouragement, and empowerment
• Create a customer-obsessed culture by leading by example
• Own your team’s performance, including KPIs, productivity, and service quality
• Set clear performance goals and provide regular, constructive feedback
• Manage daily operational needs such as shift planning and scheduling
• Lead shifts when needed, supporting representatives and shift leaders to ensure smooth and effective operations
• Collaborate closely with other teams to continuously improve the overall support experience
• Communicate effectively with all customer groups (customers, courier partners, and merchants), adapting tone and approach as needed
• Actively contribute as a member of the group leadership team, supporting decision-making and team success
• Take ownership of support-related projects and approach them with creativity and a continuous improvement mindset

Our humble expectations

• Strong background in customer service, with a solid understanding of metrics such as SAT/CSAT, SLA, and ticket handling time
• Proven experience leading and managing a customer service or support team
• Experience setting performance goals and delivering regular performance feedback
• Ability to work full-time from the office, Monday–Friday, 09:00–18:00
• Good working proficiency in Kazakh, Russian, and English
• At least 1 year of experience at Wolt or experience as a Shift Lead

Next steps

If you’re excited about working in a fast-growing environment, taking ownership, and being part of an ambitious and supportive team, we’d love to hear from you.

Applications are reviewed on an ongoing basis, so don’t wait — apply today and remember to attach your CV.

As we are growing rapidly, we are recruiting an Merchant Service Associate to support our merchant partners and ensure the best possible partnership along their journey with Wolt. As a Merchant Service Associate, you will act as a key communicator between our operations team and merchant partners in order to ensure optimal success. As well as defining and shaping our Merchant support to take it to new heights. The role is based in Astana. 

What you’ll be doing

Day-to-day in this role you’ll:

• Building relationships with our partners by training them on using our systems and keeping them informed of any updates.
• Ensuring our partners meets the highest Wolt service standards by conducting frequent quality and satisfaction checks.
• Helping develop our partners and their businesses by leveraging collected user data.
• Maintaining the accuracy and brand consistency of our menu platform, including text and visuals.
• Resolving operational tasks of our partners to ensure smooth operations.
• Monitoring tasks, cases coming from partners.
• Assisting the Account management team with mass communication with our partners.

Our humble expectations

• Excellent interpersonal skills, as you will be working with various partners and teams.
• Experience in customer support and account management is a plus.
• A structured, detail-oriented, service-oriented approach, with strong decision-making and problem-solving abilities.
• Fluency in Kazakh and Russian, with the ability to work in English.

What we offer

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! Please make sure to submit your application in English. 

• 🌍 Independent work in a dynamic, international team
• 🩺 Medical Insurance and strengthened sick leaves
• 🚀 Career growth
• 💙 Employee Assistance Program - therapy and wellbeing
• % Discount on your Wolt orders
• 🧑‍🎓 Wolt-wide training programs
• 🎉 Team budgets
• 🍊 Fruits and drinks at the office

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being the key player in maintaining integrations and expanding the more technical aspects of our local organization, then click below to apply and get the conversation going!

We will be accepting & reviewing applications till April 25th. If this sounds like an opportunity you want to pursue, apply today! 

Are you a talented account manager with 1-3 years of experience (ideally around 2 years) and a genuine passion for building thriving restaurant partnerships and driving sustainable growth? Do you get energized by the challenge of unlocking untapped potential within your portfolio and watching venues flourish under your stewardship? If this resonates with you, then we have an incredible opportunity waiting for you!

What you’ll be doing

As the ideal candidate, you will be an ambitious and strategic account manager at a pivotal point in your career, driven by exceeding your revenue targets and constantly seeking ways to elevate your partners' performance. Your ability to build genuine relationships with restaurant owners will be your superpower—you're the person who understands that great partnerships are built on trust, service excellence, and shared success.

You must also be a team player and willing to chip in with tasks outside of the day-to-day - it’s important that we keep the ‘hands on’ ethos that has made our team what it is!

Day-to-day in this role you’ll:

• Own and grow your restaurant portfolio: Strategically manage a diverse set of venue partners, identifying growth opportunities and driving Gross Order Value (GOV) expansion through targeted upselling initiatives.
• Be the growth catalyst: Partner closely with restaurant owners and managers to understand their business needs, analyze their performance data, and co-create strategies that boost their success.
• Master the data: Leverage analytical dashboards (Looker, Power BI) to uncover performance insights, identify trends, and present compelling reports that drive decision-making.
• Collaborate across teams: Work hand-in-hand with Marketing, Operations, and other departments to execute campaigns and operational improvements that directly impact your accounts' bottom line.
• Navigate the local market: Stay ahead of market trends, competitive dynamics, and partnership opportunities in Almaty's vibrant restaurant scene.
• Nurture relationships that matter: Conduct regular partner meetings, provide exceptional service, and adapt your approach to suit each partner's unique personality and business model.

Our humble expectations

• Solid track record: 1-3 years of proven account management experience, ideally with restaurant, retail, or hospitality partners. We're looking for someone with commercial account management experience (revenue-focused, upselling, partnership growth)—not purely operational or customer support roles. A mix of commercial strategy and operational understanding is ideal.
• Commercial acumen: You understand (or are eager to master) P&Ls, revenue drivers, and how to translate data into actionable growth strategies. Even if you're still building this skillset, your analytical mindset and hunger to learn make you a strong fit.
• Upselling mindset: A natural ability to identify expansion opportunities and effectively communicate value propositions that excite your partners.
• Negotiation skills: You're comfortable diving into commercial discussions with business owners, confidently discussing terms, and finding win-win solutions. You're not afraid to have tough conversations when needed.
• Data-savvy: Strong analytical skills with hands-on experience using business intelligence tools (Looker, Power BI, or similar). You speak the language of dashboards and KPIs.
• Relationship wizard: Exceptional interpersonal skills with the ability to adapt your communication style—equally comfortable discussing operations with a head chef or business strategy with an owner.
• True service first: Structured, detail-oriented, and genuinely committed to your partners' success. You're the person they want on their team.
• Communication excellence: You know how to convey complex ideas clearly, both in writing and face-to-face, with stakeholders at all levels.
• Marketing mindset: You have a solid understanding of how marketing works and thrive collaborating on campaigns with creative teams. Experience in trade marketing (especially in FMCG) is a big plus—if not, your account management background combined with genuine curiosity about marketing strategy will set you apart.
• Passion for food & hospitality: A genuine love for restaurants and the ambition to help the best venues in Almaty reach their full potential.
• CRM experience: Familiarity with CRM systems is a plus—you're organized and data-driven by nature.
• Sales DNA: A demonstrated track record in sales or business development is a strong plus.
• Language skills: Fluent in Russian and Kazakh; ability to work in English

Why you'll love it

• 🚀 Growth at scale: Be part of a fast-moving, ambitious team building the future of food delivery in Central Asia.
• 💪 Instant impact: Own your portfolio and directly influence partner success—your work drives real, measurable results.
• 🤝 Build something together: Move beyond transactional relationships and create genuine partnerships where both sides win.
• 🧠 Continuous learning: Develop deep expertise in restaurant operations, data analytics, and commercial strategy.
• 💙 Big hearts, small egos: Work alongside smart, friendly, and driven people who celebrate your wins.

What we offer

• 🌍 Independent work in a dynamic, international team
• 🩺 Medical Insurance and strengthened sick leaves
• 🚀 Career growth and development opportunities
• 💙 Employee Assistance Program—therapy and wellbeing support
• 🍽️ Discount on your Wolt orders
• 🧑‍🎓 Wolt-wide training programs
• 🎉 Team budgets for celebrations and bonding
• 🍊 Fruits and drinks at the office

Next steps*

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! Please make sure to submit your application in English. 

Are you a talented account manager with 1-3 years of experience (ideally around 2 years) and a genuine passion for building thriving retail partnerships and driving sustainable growth? Do you get energized by the challenge of unlocking untapped potential within your portfolio and watching retail stores flourish under your stewardship? If this resonates with you, then we have an incredible opportunity waiting for you!

What you’ll be doing

As the ideal candidate, you will be an ambitious and strategic account specialist at a pivotal point in your career, driven by exceeding your revenue targets and constantly seeking ways to elevate your partners' performance. Your ability to build genuine relationships with retail owners will be your superpower—you're the person who understands that great partnerships are built on trust, service excellence, and shared success.

You must also be a team player and willing to chip in with tasks outside of the day-to-day - it's important that we keep the 'hands on' ethos that has made our team what it is!

Day-to-day in this role:

• Own and grow your retail portfolio: Strategically manage a diverse set of retail partners, identifying growth opportunities and driving Gross Order Value (GOV) expansion through targeted upselling initiatives.
• Be the growth catalyst: Partner closely with retail owners and store managers to understand their business needs, analyze their performance data, and co-create strategies that boost their success.
• Master the data: Leverage analytical dashboards (Looker, Power BI) to uncover performance insights, identify trends, and present compelling reports that drive decision-making.
• Collaborate across teams: Work hand-in-hand with Marketing, Operations, and other departments to execute campaigns and operational improvements that directly impact your accounts' bottom line.
• Navigate the local market: Stay ahead of market trends, competitive dynamics, and partnership opportunities in the retail sector across your region.
• Nurture relationships that matter: Conduct regular partner meetings, provide exceptional service, and adapt your approach to suit each partner's unique personality and business model.

Our humble expectations:

• Solid track record: 1-3 years of proven account management experience, ideally with retail, FMCG, or SMB partners. We're looking for someone with commercial account management experience (revenue-focused, upselling, partnership growth)—not purely operational or customer support roles. A mix of commercial strategy and operational understanding is ideal.
• Commercial acumen: You understand (or are eager to master) P&Ls, revenue drivers, and how to translate data into actionable growth strategies. Even if you're still building this skillset, your analytical mindset and hunger to learn make you a strong fit.
• Upselling mindset: A natural ability to identify expansion opportunities and effectively communicate value propositions that excite your partners.
• Negotiation skills: You're comfortable diving into commercial discussions with store owners, confidently discussing terms, and finding win-win solutions. You're not afraid to have tough conversations when needed.
• Data-savvy: Strong analytical skills with hands-on experience using business intelligence tools (Looker, Power BI, or similar). You speak the language of dashboards and KPIs.
• Relationship wizard: Exceptional interpersonal skills with the ability to adapt your communication style—equally comfortable discussing operations with a store manager or business strategy with an owner.
• True service first: Structured, detail-oriented, and genuinely committed to your partners' success. You're the person they want on their team.
• Communication excellence: You know how to convey complex ideas clearly, both in writing and face-to-face, with stakeholders at all levels.
• Marketing mindset: You have a solid understanding of how marketing works and thrive collaborating on campaigns with creative teams. Experience in trade marketing (especially in FMCG or retail) is a big plus—if not, your account management background combined with genuine curiosity about marketing strategy will set you apart.
• Passion for retail & SMB growth: A genuine love for supporting local retail businesses and the ambition to help the best stores in your region reach their full potential.
• CRM experience: Familiarity with CRM systems is a plus—you're organized and data-driven by nature.
• Sales DNA: A demonstrated track record in sales or business development is a strong plus.
• Language skills: Fluent in Russian and Kazakh; ability to work in English

Why you'll love it:

• 🚀 Growth at scale: Be part of a fast-moving, ambitious team building the future of retail commerce in Central Asia.
• 💪 Instant impact: Own your portfolio and directly influence partner success—your work drives real, measurable results.
• 🤝 Build something together: Move beyond transactional relationships and create genuine partnerships where both sides win.
• 🧠 Continuous learning: Develop deep expertise in retail operations, data analytics, and commercial strategy.
• 💙 Big hearts, small egos: Work alongside smart, friendly, and driven people who celebrate your wins.

What we offer

• 🌍 Independent work in a dynamic, international team
• 🩺 Medical Insurance and strengthened sick leaves
• 🚀 Career growth and development opportunities
• 💙 Employee Assistance Program—therapy and wellbeing support
• 🍽️ Discount on your Wolt orders
• 🧑‍🎓 Wolt-wide training programs
• 🎉 Team budgets for celebrations and bonding
• 🍊 Fruits and drinks at the office

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely high-performing team, then we’d love to hear from you! 

Please note that we do not accept applications coming in via email. Please submit your application via our jobs portal.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Opportunity to lead key engineering and product decisions
• Actively shipping production code for the Speechify iOS app
• Work within a dedicated product team
• Participate in product discussions to shape the product roadmap
• Maintain and enhance the existing complex app architecture

An Ideal Candidate Should Have

• Experience. You've worked on products that scaled to a large user base
• Track record. You have worked on various products from inception to decent traction. You have been responsible for engineering the product
• Customer obsession. We expect every team member whose responsibilities directly impact customers to be constantly obsessed about providing the best possible experience
• Product thinking. You make thoughtful decisions about the evolution of your product and support internal teams and designers into taking the right direction
• Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Technical skills. Swift, SwiftUI

Technical Requirements:

• Swift Programming Language
• SwiftUI experience
• Experience in Multithreading Programming
• Working with CI/CD infrastructure
• Experience with Fastlane
• SOLID principles, the ability to write every single class according to SOLID
• Experience with Git and understanding of different Git strategies

What We offer:

• A fast-growing environment where you can help shape the company and product
• An entrepreneurial crew that supports risk, intuition, and hustle
• The opportunity to make a big impact in a transformative industry
• A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture
• Work on a product that millions of people use and where daily feedback includes users sharing that they cried when they first found the product because it was so impactful on their lives
• Support people with learning differences like Dyslexia, ADD, Low Vision, Concussions, Autism, and Second Language Learners, and give reading superpowers to professionals all over the world
• Work in one of the fastest growing sectors of tech: Intersection of Artificial Intelligence and Audio

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace.

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

We are looking for: Case Manager who will strengthen our Operations team.

As a Case Manager, you will join a fast-moving team of technical professionals solving supply chain challenges for customized parts.

Functional Responsibilities:
As part of Case Management, you will:

• Take actions to improve on-time delivery, quality, and customer satisfaction.

• Track and monitor the progress of multiple customer orders and partner jobs.

• Provide excellent customer and partner service through relationship-building, partnership creation, and timely order updates.

• Apply technical knowledge (or leverage subject matter experts) on manufacturing design and production to ensure timely job delivery.

• Understand supplier capabilities and execute supplier oversight, including phone assessments, schedule creation, quality reviews, and corrective actions.

• Assess the impact of manufactured part rejections and communicate with suppliers and customers to resolve issues.

• Manage customer complaints resulting in product replacements.

• Report status, risks, and recovery efforts for troubled orders and jobs.

Job Duties:

• Document all case activity in the central database.

• Utilize company technology platforms and comply with the Quality Management System.

• Monitor the integrity of supplier quality metrics.

• Interface with Engineering, Customer Care, Quality, Sales, and Shipping teams to ensure manufacturing processes meet customer expectations.

• Communicate effectively with all key stakeholders, including suppliers, customers, and leadership.

• Participate in initiatives to simplify and automate complex processes.

• Perform all work in compliance with Xometry's quality and safety systems, policies, and procedures.

Requirements:

• Prior project management, supply chain, and customer service experience.

• Minimum of 3 years of relevant experience, preferably in manufacturing or operations.

• Ability to perform root cause analysis and identify solutions to complex problems.

Education:

• Bachelor of Science degree in Supply Chain, Engineering, or a related technical field preferred.

• Knowledge and experience in manufacturing processes, engineering drawings, and mechanical/electrical inspection methods.

Personal Qualities:

• Self-starter capable of working independently and driving actions to completion.

• Strong organizational skills and adaptability in a dynamic environment.

• Ability to multitask, meet deadlines, and support all supplier quality field activities.

• Excellent communication skills (oral and written), capable of managing up and laterally.

Language Skills:

• English: C1

Working conditions:

• Remote full-time job.
• Fixed rate depending on the career level.
• Corporate Laptop.
• Free corporate language courses.
• Ability to grow and develop your career.
• Salary reviews and other benefits.

Team spirit and friendly atmosphere: we work in an open, friendly and trusting environment that welcomes initiative. In the Xometry team, everyone is ready to help and support in difficult times, and we always celebrate victories together and appreciate the contribution of everyone.

Development opportunities: we are a fast growing company, each new task is an interesting challenge for the team.

We care: ongoing free of charge well-being activities for our people, charity projects worldwide.

Flexibility: speed and flexibility are some of our advantages, allowing us to achieve amazing results. We have flexible processes and planning, we can respond to rapidly changing conditions and remain effective in the face of uncertainty.

Onboarding: Well structured onboarding plan for new employees combining all in one process, technology, and systems components.

#LI-Remote

Role Summary

The BPO Administrator plays a key role in supporting the day-to-day operations of Xometry’s BPO program. This specialist ensures all administrative and compliance-related documentation is complete and accurate, while also serving as a primary point of contact for internal business customers submitting new or updated BPO requests.

This position bridges the gap between business functions, BPO vendors, and internal stakeholders (Finance, Legal, HR, and IT), ensuring smooth onboarding, change management, and reporting processes across all outsourcing initiatives.

Key Responsibilities

Administrative & Compliance Support

• Maintain and track all BPO-related documentation, including Master Service Agreements (MSAs), Statements of Work (SOWs), Work Orders, and onboarding/offboarding forms.
• Coordinate document flow between Legal, Finance, HR, and vendor teams.
• Ensure timely updates to internal trackers and databases (e.g., Confluence, Jira, or shared Excel files).
• Verify that all required paperwork is completed before onboarding or contract renewal.
  
  

Business Support & Request Management

• Act as the first point of contact for business owners submitting BPO requests.
• Collect, review, and validate incoming requests to ensure they include necessary details (e.g., number of FTEs, start date, job description, time zone overlap, skill set requirements).
• Route validated requests to the appropriate internal approvers (Finance, Procurement, Legal, HR).
• Follow up with business customers and vendors to ensure smooth communication and timely updates on request status.

Operational Coordination

• Support the onboarding and offboarding workflow for BPO employees in coordination with IT and HR.
• Maintain up-to-date records of vendor performance, project milestones, and billing cycles.
• Assist in generating reports and summaries for management on BPO headcount, budget utilization, and vendor performance KPIs.
  
  

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, or related field.
• 2+ years of experience in administrative operations, vendor management, or shared services.
• Strong organizational and communication skills with a high attention to detail.
• Ability to handle multiple requests simultaneously and maintain clear documentation.
• Proficiency in Microsoft Excel/Google Sheets, Confluence, and Jira (or similar systems).
• Experience working with international teams or outsourcing vendors is a plus.
  
  

Key Competencies

• Ownership: Takes initiative to follow through on tasks until completion.
• Collaboration: Effectively coordinates with cross-functional teams.
• Process Thinking: Understands and documents end-to-end workflows.
• Customer Orientation: Provides professional, responsive communication to internal stakeholders.
• Discretion: Handles confidential business information responsibly.

#LI-Remote

Xometry is seeking a dedicated Case Manager to join our team. If you thrive in a fast-paced environment, love solving supply chain challenges, and have a passion for exceptional customer service, this role is for you! Join our dynamic team and help drive efficiency, quality, and innovation in manufacturing. As a Case Manager, you will be part of a fast-moving team of technical professionals who solve supply chain problems for customized parts.

Responsibilities:

• Take actions to improve on time delivery, quality, and customer satisfaction.
• Track and monitor the progress of numerous customer orders and partner jobs.  
• Provide excellent customer and partner service by building relationships, creating partnerships, and by providing frequent and timely customer interactions on order updates.
• Apply first-hand technical knowledge (or leverage other subject matter experts) on manufacturing design and production to ensure jobs are delivered on time.
• Understand supplier capabilities and execute supplier oversight activities, which include frequent phone assessments, detailed schedule creation, quality reviews, and supplier corrective actions.
• Assess the impact of manufactured part rejections; communicate with suppliers and customers to work through problems and resolve cases.
• Manage customer complaints that result in replacements for returned products.
• Report out on status, risk, and efforts to recover troubled orders and jobs.
• Document all case activity in the central database.
• Leverage company technology platforms and comply with the Quality Management System.
• Monitor the integrity of supplier quality metrics.
• Interface with Engineering, Customer Care, Quality, Sales, and Shipping teams to ensure manufacturing processes are capable of customer on-time delivery and satisfaction.
• Effectively communicate with all key stakeholders, including suppliers, customers, and leadership.
• Participate and provide input on initiatives to simplify and automate complex processes.
• Perform all work in compliance with Xometry's quality and safety systems, policies, and procedures.

Qualifications:

• Prior project management, supply chain, and customer service experience are required.
• A minimum of 3 years of related experience, preferably in manufacturing or operations.
• A Bachelor of Science Degree in Supply Chain, Engineering, or a technical related field is preferred.
• Working knowledge of and/or education, skills, and experience associated with manufacturing processes, engineering drawing requirements, and mechanical and electrical inspection methods.
• Capable of performing root cause analysis and identifying solutions to complex problems.
• A self-starter who can work independently and can drive actions to completion.
• Strong organizational skills and the ability to work in a dynamic environment.
• Able to multitask, meet deadlines, and support all supplier quality field activities.
• Strong communication skills (both oral and written) + ability to manage up and to the side.
• A Bachelor of Science Degree in Supply Chain, Engineering, or a technical related field is preferred.
• Working knowledge of and/or education, skills, and experience associated with manufacturing processes, engineering drawing requirements, and mechanical and electrical inspection methods.

Personal qualities:

• Capable of performing root cause analysis and identifying solutions to complex problems.
• A self-starter who can work independently and can drive actions to completion.
• Strong organizational skills and the ability to work in a dynamic environment.
• Able to multitask, meet deadlines, and support all supplier quality field activities.
• Strong communication skills (both oral and written) + ability to manage up and to the side.

Language skills:

• English C1

Country of Location:

• Remote

Holiday calendar:

• USA holidays

Time Zone:

• Eastern Time - USA

Apply now and become part of our journey!

#LI-Remote

Role Overview

We are seeking a DFM Engineer to join our Project Engineering team. This role is a replacement due to a recent termination. The DFM Engineer will collaborate closely with customers across various industries — including aerospace, defense, automotive, industrial, and medical devices — to evaluate manufacturability, optimize designs, and ensure successful project delivery.

You will work directly with Xometry’s manufacturing partners, internal teams, and customers to solve engineering challenges and support production execution.

Key Responsibilities

• Evaluate customer designs for manufacturability and recommend improvements using Xometry’s technologies and capabilities.

• Develop and implement sourcing strategies that ensure quality and cost efficiency.

• Support production troubleshooting to ensure smooth order execution and customer satisfaction.

• Interface with machine shops, fabrication partners, internal teams, and clients to drive project success.

• Participate in initiatives to expand and strengthen Xometry’s manufacturing partner network and technical capabilities.

Qualifications

• Bachelor’s degree in Manufacturing Engineering, Mechanical Engineering, or a related technical field.

• 2–4 years of experience in an engineering or manufacturing environment.

• 1–2 years of hands-on manufacturing engineering experience focusing on CNC machining and/or sheet metal fabrication.

• Strong understanding of process cycle times, material and geometry limitations, and cost optimization.

• Experience collaborating with suppliers, OEMs, and customers.

• Proficiency in 3D CAD modeling software (SolidWorks preferred).

• Solid knowledge of GD&T and inspection/QA practices.

• Proven ability to identify DFM issues from CAD models and technical drawings.

• Experience with CNC machining, sheet metal fabrication, and 3D printing is highly desirable.

Additional Technical Expertise (Preferred)

• Knowledge of 3/4/5-axis milling and turning with live tooling.

• Familiarity with post-processing and plating finishes for machined parts.

• Experience with specialty processes such as EDM, grinding, honing, and lapping.

• Understanding of material selection and forming technologies (press brake, laser/waterjet cutting, welding, stamping).

Personal Attributes

• Strong problem-solving skills and ability to make quick, informed decisions.

• Excellent communication and collaboration abilities.

• Adaptability to a fast-paced, dynamic work environment.

• Customer-focused mindset with attention to detail.

Other Details

• Overtime: May be required, depending on project demands.

• Home Office: Corporate Laptop 

• Team spirit and friendly atmosphere: we work in an open, friendly and trusting environment that welcomes initiative. In the Xometry team, everyone is ready to help and support in difficult times, and we always celebrate victories together and appreciate the contribution of everyone

• Development opportunities: we are a fast growing company, each new task is an interesting challenge for the team

• Flexibility: speed and flexibility are some of our advantages, allowing us to achieve amazing results. We have flexible processes and planning, we can respond to rapidly changing conditions and remain effective in the face of uncertainty
• Onboarding: Well structured onboarding plan for new employees combining all in one process, technology, and systems components.

TimeZome 

Working hours from 2-3 a.m. CET 

Working Schedule 

Working days: Tuesday to Saturday. Sunday and Monday are now considered the weekend

#LI-Remote

We are looking for a Business Development Representative who will strengthen our Italian Sales team, support our growth and play an active role in our company's business development. This manager will take full responsibility for sales and customer relationship for specific region. The ultimate goal of this role is to drive customers' acquisition, onboarding and retention.

Responsibilities:

- Handling incoming applications;
- Developing a client base, finding new customers;
- Assistance in the design of the order;
- Control of payments;
- Implementation of the sales plan;
- CRM maintenance.

Requirements:
- Successful sales experience;
- Knowledge of foreign languages: English, Italian  
- Ability to negotiate and communicate fluently and competently in foreign languages;
- Experience of living abroad is desirable;
- Technical mindset;
- Responsibility and commitment.

Conditions:

• Transparent incentive system: base salary 1200-1500 euro gross + commission (unlimited)
• Remote full-time job
• Corporate Laptop
• Corporate IP telephony
• Free corporate language courses - English
• Service Agreement
• Team spirit and friendly atmosphere: we work in an open, friendly and trusting environment that welcomes initiative. In the Xometry team, everyone is ready to help and support in difficult times, and we always celebrate victories together and appreciate the contribution of everyone.
• Development opportunities: we are a fast growing company, each new task is an interesting challenge for the team.
• We care: ongoing free of charge well-being activities for our people, charity projects worldwide.
• Flexibility: speed and flexibility are some of our advantages, allowing us to achieve amazing results. We have flexible processes and planning, we can respond to rapidly changing conditions and remain effective in the face of uncertainty.
• Onboarding: Well structured onboarding plan for new employees combining all in one process, technology, and systems components.

#LI-Remote

We are looking for a Pricing Engineer who will strengthen our Sales team. The role requires extensive practical experience as a CNC Technologist. Projects are mainly international, therefore knowledge of written technical and, to a sufficient extent, business English is a must. You must be competent to read ISO standardized drawings in English and communicate directly in writing with the customer to clarify unclear technical requirements.

Functional responsibilities:

• Analysis of incoming drawings / CAD models in English / German;
• Calculation of production costs (materials + machine hours + post-processing);
• Providing process recommendations (if necessary);
• Formalizing the results of calculations and transferring them to colleagues from the commercial department;
• The main criterion for evaluating an employee in this position: quality and efficiency of processing incoming requests (ideally within 1-2 working hours after receipt);
• Systematization of their work, participation in setting tasks to automate processes.

Requirements for applicants:

• Graduate engineering degree - Metalworking Process Engineer, Design Engineer or similar;
• 5+ years of experience in metalworking / mechanical engineering;
• Expert knowledge of various metalworking methods: turning, milling, CNC machining, electrical discharge machining, sheet metal working - laser, waterjet, plasma cutting, welding;
• Knowledge of various metal post-processes: polishing, hardening, heat treatment, anodizing, sanding/blasting, coatings, painting, etc.;
• Knowledge of different construction materials and their processing properties: metals, plastics, composite materials;
• Good knowledge of English for reading drawings. If there was experience in reading drawings in German - a big plus;
• IT enthusiast, ready to master and use modern technologies and software;
• Willingness and desire to work in a fast-growing business atmosphere.

We offer:

• Remote full-time job.
• Working hours - CET (Monday to Friday).
• Fixed rate depending on the career level.
• Overtime hours are possible for this position.
• Corporate Laptop.
• Free corporate language courses.
• Service agreement.
• Team spirit and friendly atmosphere: we work in an open, friendly and trusting environment that welcomes initiative. In the Xometry team, everyone is ready to help and support in difficult times, and we always celebrate victories together and appreciate the contribution of everyone.
• Development opportunities: we are a fast growing company, each new task is an interesting challenge for the team.
• We care: ongoing free of charge well-being activities for our people, charity projects worldwide.
• Flexibility: speed and flexibility are some of our advantages, allowing us to achieve amazing results. We have flexible processes and planning, we can respond to rapidly changing conditions and remain effective in the face of uncertainty.
• Onboarding: well structured onboarding plan for new employees combining all in one process, technology, and systems components.

#LI-Remote