Role:  Senior Project Manager 

Location:  Johannesburg, South Africa 

About the role:

We are seeking a visionary Integrated Project Manager renowned for their outstanding work in the CPG sector to join our dynamic team. This is an exciting opportunity to elevate our brand's presence and impact across Europe. 

Our ideal candidate will excel in both integrated creative and high-volume adaptation work ensuring compliance, consistency, and competitiveness. We deliver across the purchase funnel producing broadcast, social, ecomm assets. As the Senior Project Manager, you will manage multiple projects simultaneously, ensuring the brand consistency and quality from the initial concept through to execution and delivery. Experience in CPG and integrated comms is essential, along with proficiency in utilizing the necessary tools and software to manage complex projects efficiently. 

This role offers the chance to work with iconic CPG brands as we launch a groundbreaking new global hub based in South Africa. By integrating automation and AI, we aim to revolutionize content creation and set new digital standards for the CPG consumer experiences. 

What you will be doing: 

• Overall responsible for integrated campaigns working with the Account Lead to deliver a high volume of localized assets, ensuring alignment with client objectives and brand guidelines. 

• Support Regional Account Lead on project planning, status, risks, and challenges. 

• Onsite client communicator for detailed timeline-specific project queries. 

• Creating production timelines according to SLA’s, building pipeline campaign forecasts to identify production peaks to resource PMs accordingly. 

• As well as owning E2E delivery, you will have offshore capacity to support volumes of work where you will need to brief designers on campaign specifics, timings and scope. 

• Overseeing and signing off IPMs adapted timings based on local market nuance. 

• Tracking regional pre-production tasks such as translations, price validation, global master approvals and market participation. 

• Escalating resource shortfalls to Account Lead and Project Director. 

• Overseeing and tracking PMs delivery progress, feeding status reports to regional and channel leads. 

• Build and nurture strong relationships with key stakeholders. 

• Lead regional production, localisation and delivery, ensuring direction, control, and effective communication throughout the process. Managing multiple campaigns, languages, and channels. 

• Provide PM team leadership, line managing up to 2-3 reports. 

• Drive campaign execution, and closure, monitoring progress, controlling deadlines, engaging relevant stakeholders and ensuring successful delivery and ensure data is accurately captured at every step.  

• Support the Account Lead to produce data-lead monthly reporting and strategic QBRs, as well as support across invoicing and out-of-scope work. 

• Lead daily stand-up calls with internal team ensuring production is on track and providing an escalation point to the relevant parties.  

• Review global campaigns, familiarise yourself with forecast data, to drive foresight of production. 

• Support the Account Lead on campaign kick-off calls, assisting on out-of-scope and out-of-guideline conversations as needed. 

• Ensure brand guardianship of local briefs and global guideline changes, while rolling out local campaigns in the sales market and re-iterating local SLAs. 

• Support Regional Lead with cost estimates for additional resource where needed. 
• Champion automation and future-facing ways of working.  

What you need to be great in this role: 

• 7+ years of relevant experience in digital, print and motion, covering owned and bought media. 

• CPG experience preferably personal care.  

• A detail-oriented professional with exemplary organizational skills, able to manage multiple projects simultaneously in a deadline-driven environment. 

• Skilled in risk management and problem-solving, with the ability to pivot and adapt strategies as needed to ensure project success. 

• An effective communicator who can foster collaboration across teams, ensuring clarity and alignment in project goals. 

• Experience working with multiple campaigns, languages, and channels. 

• Worked with automation and Gen AI tools to deliver content at speed and scale.  

• Demonstrated production experience on global brands with line management experience.  

• Strong account and project management skills, with experience managing onsite and offshore teams. 

• Proven ability to drive successful campaign production lifecycles, with an ability to assess risk in real time adapt using agile methodology. 

• Proficiency forecasting, resource management and project burn rate. 

• Keen eye for detail and commitment to innovation and new business growth. 
• Proficient in Adobe WF (or similar), Microsoft Office, and other related software. 

Req ID: 17081

#LI-MR1 #LI-ONSITE #LI-MIDSENIOR

We are looking for a skilled Fleet Operations Manager to join the Central Operations team. 

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

This position will play a pivotal role in driving and managing the performance of Bolt's strategic fleet portfolio in Africa and Rest of the World markets. They leverage deep operational and commercial expertise, strong relationship management skills and a structured approach to performance accountability to ensure fleet partners deliver against contractual KPIs and growth targets. They build strong partnerships with fleet operators, foster collaboration across central and local teams, and ensure smooth fleet execution and measurable results across their assigned portfolio.

• Drive end-to-end performance management of an assigned portfolio of strategic fleets, ensuring vehicles meet contractual KPI targets and growth objectives
• Act as the primary central point of contact for fleet partners in scope, building strong working relationships with fleet leadership and ensuring alignment on performance expectations
• Lead structured operational review cadences (weekly and monthly) with fleet partners, providing performance analysis, market benchmarks and actionable recommendations
• Collaborate with central and local operations teams to ensure smooth activation, onboarding and ongoing operations of financed vehicles across assigned markets
• Identify and communicate performance risks, structural blockers and scalable improvement opportunities to central teams and other key stakeholders
• Support new strategic fleet launches in scope — mapping operational processes, establishing performance frameworks and enabling fleet partners to operate independently at scale

• You have a proven experience in account management, fleet operations or a related B2B operations role
• You have a demonstrated track record of owning a partner relationship and a performance metric simultaneously
• Experience working in or across Sub-Saharan African markets is strongly preferred for this role
• You have strong analytical and problem-solving skills; proficiency in Google Sheets and Looker or equivalent BI tools as well as AI tools and automation (e.g. for analysis, reporting, communication) to improve efficiency, generate insights faster, and enhance decision-making.
• You have excellent communication and stakeholder management skills
• Experience in mobility, ride-hailing, vehicle financing or fleet management is advantageous

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

About us:

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. We don’t do memecoins.

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.

Role Purpose 

Your mission is to identify, pitch, and close new direct B2B accounts within your local market. You are a high-activity hunter focused on remittance companies, professional traders, family offices, and corporate treasuries. Success in this role is measured by the volume of new institutional clients you onboard and the revenue they generate in their first 90 days. 

Key responsibilities

1. Local Market Prospecting & Hunting

• Proactively identify and engage high-potential B2B prospects in the local market, including remittance companies, professional trading firms, family offices, and corporate treasurers. 
• Execute a high-volume outreach strategy (calls, meetings, and networking) to maintain a healthy and active pipeline of prospective direct clients.
• Qualify local inbound leads to ensure your time is spent on entities with significant trading volume and immediate intent. 

2. Sales Execution & Deal Closing

• Deliver professional, technical sales presentations and proposals that clearly articulate Luno’s value proposition, liquidity depth, and institutional-grade security. 
• Lead the end-to-end sales process from first contact to signed agreement, ensuring that commercial terms are met and prospects are successfully converted into active users.
• Work closely with local onboarding and compliance teams to ensure new accounts are activated and execute their "first trade" as quickly as possible. 

3. Market Connectivity & Brand Presence

• Build and leverage a deep network within the local financial and digital asset ecosystem to generate referrals and build brand authority.
• Represent the company at local industry conferences and networking events to feed the top-of-funnel pipeline and keep a pulse on competitor activity.
• Partner with the local Country Manager to turn their high-level networking and "VIP" leads into closed-won B2B accounts.

4. Reporting & Commercial Discipline

• Maintain a rigorous, weighted pipeline (based on Monthly Recurring Revenue (MRR) or volume estimates) to provide the Head of Sales with high-confidence projections for upcoming months.
• Provide the Head of Sales with "on-the-ground" feedback regarding local competitor pricing, product gaps, and shifting customer sentiment to help refine the local sales and product strategy.

Key Performance Indicators (KPIs) for the Business Development Manager:

• New Account Activations: Number of newly onboarded and "activated" (first trade) B2B entities per month.
• Weighted Pipeline Value: Total MRR/Volume value of the pipeline based on probability stages.
• Actual vs. Forecast Variance: Ability to achieve the specific targets set in the previous month's report.

Treasury Operations Manager

The Role The Treasury Operations Manager is responsible for overseeing the day-to-day running of treasury operations while driving the continued evolution of liquidity management, payment routing, and treasury infrastructure. This role combines hands-on operational ownership with team leadership, ensuring processes are robust, scalable, and aligned to a 24/7 global payments environment.

Key Responsibilities

Daily Operations Oversee the daily operations and responsibilities of the Treasury Operations team. Act as the central point of contact for treasury-related queries across the business. Build strong working relationships with adjacent functions. Ensure the team has appropriate coverage and escalation protocols to support our 24/7 network. On-call expectations will be discussed openly during the hiring process.

Team Leadership Lead and develop the individuals within the Treasury Operations team with a clear focus on building knowledge depth and expertise. Act as a mentor, providing constructive feedback, setting individual and team targets aligned with BCB’s wider objectives, and growing team culture. Serve as the primary escalation point while developing team members to operate independently.

TMS Embedding Embed our Treasury Management System. Refine configurations, build team confidence in reporting and forecasting, close gaps between system design and operational reality, and ensure the TMS becomes the trusted foundation for liquidity management rather than sitting alongside legacy workarounds.

Liquidity and Cash Management Manage liquidity across multiple currencies, jurisdictions, legal entities, and banking partners. Ensure cash positions are accurately monitored and forecast, and that supporting processes and reports are built for scale.

Operational Efficiency Drive continuous improvements in the TMS, payment processing workflows, and cash management frameworks. A strong understanding of payment routing is critical to this role: how payments flow between banking partners, the decision logic behind route selection, and the cost and risk implications of those choices. Work with Technology and Product teams to improve routing efficiency and streamline integrations.

Safeguarding Ensure all Treasury Operations activities and processes comply with internal policies and external regulations, with a thorough understanding of safeguarding obligations. Support audit requirements by ensuring the function's process documentation is always up to date.

Skills and Experience

• You'll bring demonstrated experience leading a Treasury Operations team in a fintech or banking environment (2-3 years), or a minimum of 5 years in a senior Treasury Operations role with clear readiness for leadership.

• Experience inheriting and stabilizing an existing team is particularly relevant.

• You'll have a strong understanding of end-to-end payment flows, key payment rails (FPS, SEPA, Fedwire, SWIFT), and payment routing logic, including how payments flow across banking partners and the operational, cost, and risk factors behind those decisions.

• Familiarity with digital asset or blockchain-native payment flows is a distinct advantage, but not essential.

• You'll have hands-on experience with Kyriba or a comparable Treasury Management System, and you are comfortable optimizing configurations, interrogating system outputs, and driving adoption and refinements within the team.

Personal Qualities

• Technically minded and highly detail-oriented with a strong instinct for spotting risk and inefficiencies.

• Diligent and conscientious; you excel in problem-solving and driving sustainable, long-term solutions.

• Persistent and results-oriented, comfortable working with both front and back-office functions on issues and initiatives.

• Excellent communication and interpersonal skills, with a passion for mentoring, knowledge sharing, and fostering a strong team culture.

What We Offer (South Africa)

• 30 days annual leave per year

• 4 wellbeing days per year

• 1 company volunteering day per year

• Group Risk Income Protection via Discovery/Vitality

• Medical Aid via Discovery/Vitality incl. Medical Savings Account

• Pension: 5% Employee / 5% Employer with Discovery

• Enhanced Parental Leave: 17 weeks full pay, 10 weeks half pay, then local statutory — for all parents

About BCB Group BCB Group is a leading provider of regulated payment and trading services in crypto and fiat for the digital asset economy. We provide accounts, cryptocurrency and foreign exchange market liquidity for some of the world's largest businesses, including exchanges, liquidity providers, market makers, investment firms, custodians, payment processors and wallet providers.

Our end-to-end suite of products is accessible through our Client Console UI and API. We offer more than 40 fiat and cryptocurrencies, deep trading liquidity, 24/7 instant payments through our instant settlements network BLINC, and secure crypto services. Authorised in the UK, France and Switzerland.

About us:

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. 

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.

The role in a nutshell:

You will form part of the Anti-Money Laundering (“AML”) Operations team based in South Africa, and you will report to the AML Operations Manager. Our AML Operations team looks after our global business and consists of a growing team of enthusiastic, energetic Lunauts. You will work in a fast paced environment, collaborating with other business units, including Customer Support, Onboarding, Engineering, Product and Legal teams, servicing the business on an international level together with the teams from Africa, Asia Pacific and Europe.

About the team: 

The AML Operations team takes care of the operational aspects of financial crime risk identification matters for Luno's global business. Our mission is to create a world class compliance experience for Luno as well as our customers. We make sure we have the processes and information available that enable us to truly understand our customer risk, we monitor for any external red flags customers may raise when they use Luno and we deal with any questions our business or customers may have on what good looks like. We operate in regional teams around the world with our central team in South Africa.

Your mission will involve: 

• Management and oversight of the Screening Team on all functional and people management aspects;
• Managing and supervising Screening Team members, including:
• providing guidance on execution of functional duties and as required, become actively involved to meet schedules and resolve problems;
• supporting personal development;
• building relationships with and between team members, set expectations, define and delegate tasks and help remove obstacles;
• Managing team member onboarding and role based training;
• Conducts regular 1-1s with team members and raise performance matters with key stakeholders;
• Maintain open lines of communication with team members, including on priorities, policy and processes;
• Managing all aspects of customer screening and the outcomes thereof in respect of:
• sanctions, adverse media and political exposure; 
• private watch lists;
• geolocation and geofencing; 
• perform a QA function and
• any other AML risk identifiers and typologies as appropriate;
• Management, fine tuning and reporting on screening rules, thresholds and outcomes;
• Governance and reporting in respect of team performance, progress tracking, service level agreements, key risk indicators and operational metrics;
• Oversight over the drafting and, where appropriate, filing of regulatory reports and responding to regulatory requests;
• Establishing processes for, review of and managing of quality assurance; 
• Drafting and implementing standard operating procedures, including in respect of account closures, exits and the unverifying of customer accounts, and guidance to ensure compliance with regulations;
• Coordination and management of senior management approvals;
• Creating, implementing and managing role based training;
• Collaborate with AML Operations Manager in developing, planning and managing the Screening Team’s operational plans and strategic goals, including in relation to Smart Goals;
• Collaborating with the wider Anti-Financial Crime team to support ongoing investigations, queries and analytics;
• Supporting the AML Operations Manager in the planning and oversight of day to day team tasks;
• Working with the Compliance Advisory team to ensure that our operations are regulatory compliant and manage the implementation of new regulations or changes to existing regulations;
• External and internal stakeholder management in conjunction with the AML Operations Manager and Head of Anti-Financial Crime;
• Supporting external and internal compliance audits; 
• Supporting Luno’s compliance efforts across multiple geographies; and
• Supporting the business with AML operations related queries, including triaging received queries and resolution of questions pertaining to Luno’s compliance procedures.

The ideal candidate will have:

• A degree or diploma from a recognised tertiary institution
• A minimum of 5 years work experience in an Anti-Money Laundering and Countering Terrorist Financing related field
• Strong analytical mindset 
• Ability to adapt within a fast-paced environment
• Strong attention to detail and experience in process writing and documenting outcomes of reviews and investigations 
• High proficiency in English (please ensure that your application is in English)
• If not a South African citizen, an existing, valid permit to work in South Africa
• Entrepreneurial, strong sense of responsibility and very high level of integrity
• Solid interpersonal, communication and negotiation skills
• Friendly, transparent, articulate and driven to succeed
• Familiarity with crypto-currencies will be highly advantageous

Life at Luno:

• Remote but reachable work policy gives you the freedom to choose between working from home or the office.
• Plus the option to buy and sell up to 5 days leave
• Improve body and mind, with excellent private medical insurance
• Access to Learnably and our additional learning platforms for your personal and professional development
• 6 months primary care-giver leave
• Paw-ternity leave for your furry friend
• Annual Inspiration Day in addition to your annual leave which increases based on your length of service! 
• A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts
• Free lunch and snacks
• 0 fees up to a certain amount with Luno from the day you start.*

*Offer only available on Luno Instant Buy, not Luno Exchange

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.