Position Summary

The Product Manager is responsible for guiding assigned product lines throughout their lifecycle, from ideation to obsolescence. This role ensures that product strategy aligns with company goals and market needs while driving collaboration across Engineering, Sales, Operations, and Marketing. Product Managers act as product advocates, developing business cases, supporting new product introductions, and ensuring ongoing product success.

Key Responsibilities

• Managing assigned product lines throughout the full lifecycle, including planning, development, launch, growth, and end-of-life.
• Supporting product roadmap development and aligning requirements with overall company strategy.
• Conducting competitive analysis and validating market requirements in coordination with the Strategy and Sales teams.
• Developing product documentation, including business cases, technical requirements, guide specifications, and other sales tools.
• Collaborating with Engineering, Operations, Marketing, and Sales teams to ensure successful product development and market launch.
• Supporting Steering Committee reviews, R&D processes, and New Product Introduction deliverables.
• Assisting Sales and Marketing with product launch activities and providing ongoing product training and positioning support.
• Acting as a product ambassador, communicating roadmap updates and product performance to stakeholders.
• Monitoring product performance, analyzing data, and preparing reports for continuous improvement.

Qualifications

• Bachelor’s degree in engineering, business, or a related technical field (or equivalent experience). MBA is a plus.
• Minimum 4 years of relevant experience in the power distribution equipment industry or a closely related field, preferably with switchgear.
• Technical knowledge of low voltage power distribution products, markets, and applications.
• Strong communication skills, ability to collaborate with cross-functional teams, and comfort working through ambiguity.
• Proficiency with Microsoft Office tools, particularly Word, Excel and PowerPoint.

Workplace Conditions

• Hybrid flexibility if located on-site or fully remote.
• Up to 25% travel may be required.

Compensation 

The salary range for this role is $91,200 -$135,200 per year, based on location, experience, and qualifications.

Location

This position is available in multiple locations, including Vancouver (CAN), Tualatin (OR), Franklin (TN), Fremont (CA), Jacksonville (FL), and Remote.

Position Summary

The Product Manager is responsible for guiding assigned product lines throughout their lifecycle, from ideation to obsolescence. This role ensures that product strategy aligns with company goals and market needs while driving collaboration across Engineering, Sales, Operations, and Marketing. Product Managers act as product advocates, developing business cases, supporting new product introductions, and ensuring ongoing product success.

Key Responsibilities

• Managing assigned product lines throughout the full lifecycle, including planning, development, launch, growth, and end-of-life.
• Supporting product roadmap development and aligning requirements with overall company strategy.
• Conducting competitive analysis and validating market requirements in coordination with the Strategy and Sales teams.
• Developing product documentation, including business cases, technical requirements, guide specifications, and other sales tools.
• Collaborating with Engineering, Operations, Marketing, and Sales teams to ensure successful product development and market launch.
• Supporting Steering Committee reviews, R&D processes, and New Product Introduction deliverables.
• Assisting Sales and Marketing with product launch activities and providing ongoing product training and positioning support.
• Acting as a product ambassador, communicating roadmap updates and product performance to stakeholders.
• Monitoring product performance, analyzing data, and preparing reports for continuous improvement.

Qualifications

• Bachelor’s degree in engineering, business, or a related technical field (or equivalent experience). MBA is a plus.
• Minimum 4 years of relevant experience in the power distribution equipment industry or a closely related field, preferably with switchgear.
• Technical knowledge of low voltage power distribution products, markets, and applications.
• Strong communication skills, ability to collaborate with cross-functional teams, and comfort working through ambiguity.
• Proficiency with Microsoft Office tools, particularly Word, Excel and PowerPoint.

Workplace Conditions

• Hybrid flexibility if located on-site or fully remote.
• Up to 25% travel may be required.

Compensation 

The salary range for this role is $91,200 -$135,200 per year, based on location, experience, and qualifications.

Location

This position is available in multiple locations, including Vancouver (CAN), Tualatin (OR), Franklin (TN), Fremont (CA), Jacksonville (FL), and Remote.

Position Summary

The Product Manager is responsible for guiding assigned product lines throughout their lifecycle, from ideation to obsolescence. This role ensures that product strategy aligns with company goals and market needs while driving collaboration across Engineering, Sales, Operations, and Marketing. Product Managers act as product advocates, developing business cases, supporting new product introductions, and ensuring ongoing product success.

Key Responsibilities

• Managing assigned product lines throughout the full lifecycle, including planning, development, launch, growth, and end-of-life.
• Supporting product roadmap development and aligning requirements with overall company strategy.
• Conducting competitive analysis and validating market requirements in coordination with the Strategy and Sales teams.
• Developing product documentation, including business cases, technical requirements, guide specifications, and other sales tools.
• Collaborating with Engineering, Operations, Marketing, and Sales teams to ensure successful product development and market launch.
• Supporting Steering Committee reviews, R&D processes, and New Product Introduction deliverables.
• Assisting Sales and Marketing with product launch activities and providing ongoing product training and positioning support.
• Acting as a product ambassador, communicating roadmap updates and product performance to stakeholders.
• Monitoring product performance, analyzing data, and preparing reports for continuous improvement.

Qualifications

• Bachelor’s degree in engineering, business, or a related technical field (or equivalent experience). MBA is a plus.
• Minimum 4 years of relevant experience in the power distribution equipment industry or a closely related field, preferably with switchgear.
• Technical knowledge of low voltage power distribution products, markets, and applications.
• Strong communication skills, ability to collaborate with cross-functional teams, and comfort working through ambiguity.
• Proficiency with Microsoft Office tools, particularly Word, Excel and PowerPoint.

Workplace Conditions

• Hybrid flexibility if located on-site or fully remote.
• Up to 25% travel may be required.

Compensation 

The salary range for this role is $91,200 -$135,200 per year, based on location, experience, and qualifications.

Location

This position is available in multiple locations, including Vancouver (CAN), Tualatin (OR), Franklin (TN), Fremont (CA), Jacksonville (FL), and Remote.

Position Summary

The Product Manager is responsible for guiding assigned product lines throughout their lifecycle, from ideation to obsolescence. This role ensures that product strategy aligns with company goals and market needs while driving collaboration across Engineering, Sales, Operations, and Marketing. Product Managers act as product advocates, developing business cases, supporting new product introductions, and ensuring ongoing product success.

Key Responsibilities

• Managing assigned product lines throughout the full lifecycle, including planning, development, launch, growth, and end-of-life.
• Supporting product roadmap development and aligning requirements with overall company strategy.
• Conducting competitive analysis and validating market requirements in coordination with the Strategy and Sales teams.
• Developing product documentation, including business cases, technical requirements, guide specifications, and other sales tools.
• Collaborating with Engineering, Operations, Marketing, and Sales teams to ensure successful product development and market launch.
• Supporting Steering Committee reviews, R&D processes, and New Product Introduction deliverables.
• Assisting Sales and Marketing with product launch activities and providing ongoing product training and positioning support.
• Acting as a product ambassador, communicating roadmap updates and product performance to stakeholders.
• Monitoring product performance, analyzing data, and preparing reports for continuous improvement.

Qualifications

• Bachelor’s degree in engineering, business, or a related technical field (or equivalent experience). MBA is a plus.
• Minimum 4 years of relevant experience in the power distribution equipment industry or a closely related field, preferably with switchgear.
• Technical knowledge of low voltage power distribution products, markets, and applications.
• Strong communication skills, ability to collaborate with cross-functional teams, and comfort working through ambiguity.
• Proficiency with Microsoft Office tools, particularly Word, Excel and PowerPoint.

Workplace Conditions

• Hybrid flexibility if located on-site or fully remote.
• Up to 25% travel may be required.

Compensation 

The salary range for this role is $91,200 -$135,200 per year, based on location, experience, and qualifications.

Location

This position is available in multiple locations, including Vancouver (CAN), Tualatin (OR), Franklin (TN), Fremont (CA), Jacksonville (FL), and Remote.

Position Summary

The Product Manager is responsible for guiding assigned product lines throughout their lifecycle, from ideation to obsolescence. This role ensures that product strategy aligns with company goals and market needs while driving collaboration across Engineering, Sales, Operations, and Marketing. Product Managers act as product advocates, developing business cases, supporting new product introductions, and ensuring ongoing product success.

Key Responsibilities

• Managing assigned product lines throughout the full lifecycle, including planning, development, launch, growth, and end-of-life.
• Supporting product roadmap development and aligning requirements with overall company strategy.
• Conducting competitive analysis and validating market requirements in coordination with the Strategy and Sales teams.
• Developing product documentation, including business cases, technical requirements, guide specifications, and other sales tools.
• Collaborating with Engineering, Operations, Marketing, and Sales teams to ensure successful product development and market launch.
• Supporting Steering Committee reviews, R&D processes, and New Product Introduction deliverables.
• Assisting Sales and Marketing with product launch activities and providing ongoing product training and positioning support.
• Acting as a product ambassador, communicating roadmap updates and product performance to stakeholders.
• Monitoring product performance, analyzing data, and preparing reports for continuous improvement.

Qualifications

• Bachelor’s degree in engineering, business, or a related technical field (or equivalent experience). MBA is a plus.
• Minimum 4 years of relevant experience in the power distribution equipment industry or a closely related field, preferably with switchgear.
• Technical knowledge of low voltage power distribution products, markets, and applications.
• Strong communication skills, ability to collaborate with cross-functional teams, and comfort working through ambiguity.
• Proficiency with Microsoft Office tools, particularly Word, Excel and PowerPoint.

Workplace Conditions

• Hybrid flexibility if located on-site or fully remote.
• Up to 25% travel may be required.

Compensation 

The salary range for this role is $91,200 -$135,200 per year, based on location, experience, and qualifications.

Location

This position is available in multiple locations, including Vancouver (CAN), Tualatin (OR), Franklin (TN), Fremont (CA), Jacksonville (FL), and Remote.

Position Summary

The Product Manager is responsible for guiding assigned product lines throughout their lifecycle, from ideation to obsolescence. This role ensures that product strategy aligns with company goals and market needs while driving collaboration across Engineering, Sales, Operations, and Marketing. Product Managers act as product advocates, developing business cases, supporting new product introductions, and ensuring ongoing product success.

Key Responsibilities

• Managing assigned product lines throughout the full lifecycle, including planning, development, launch, growth, and end-of-life.
• Supporting product roadmap development and aligning requirements with overall company strategy.
• Conducting competitive analysis and validating market requirements in coordination with the Strategy and Sales teams.
• Developing product documentation, including business cases, technical requirements, guide specifications, and other sales tools.
• Collaborating with Engineering, Operations, Marketing, and Sales teams to ensure successful product development and market launch.
• Supporting Steering Committee reviews, R&D processes, and New Product Introduction deliverables.
• Assisting Sales and Marketing with product launch activities and providing ongoing product training and positioning support.
• Acting as a product ambassador, communicating roadmap updates and product performance to stakeholders.
• Monitoring product performance, analyzing data, and preparing reports for continuous improvement

Qualifications

• Bachelor’s degree in engineering, business, or a related technical field (or equivalent experience). MBA is a plus.
• Minimum 4 years of relevant experience in the power distribution equipment industry or a closely related field, preferably with switchgear.
• Technical knowledge of low voltage power distribution products, markets, and applications.
• Strong communication skills, ability to collaborate with cross-functional teams, and comfort working through ambiguity.
• Proficiency with Microsoft Office tools, particularly Word, Excel and PowerPoint.

Workplace Conditions

• Hybrid flexibility if located on-site or fully remote.
• Up to 25% travel may be required.

Compensation 

The salary range for this role is $91,200 -$135,200 per year, based on location, experience, and qualifications.

Location

This position is available in multiple locations, including Vancouver (CAN), Tualatin (OR), Franklin (TN), Fremont (CA), Jacksonville (FL), and Remote.

Responsibilities

• Develop and execute a territory-level go-to-market strategy focused on growing our SUD program
• Build deep, trust-based relationships with higher and lower level of care SUD referral partners
• Conduct in-field outreach 4-5 days per week, meeting with referral partners to educate them about Charlie Health’s SUD programs and services
• Identify barriers to treatment and collaborate with referral sources to improve access to care for individuals in need
• Collect and synthesize partner feedback to refine messaging, positioning, and execution.
• Collaborate with leadership and cross-functional teams to continuously improve the SUD growth motion.
• Partner with internal teams to create tailored engagement strategies that resonate with SUD care providers and support long-term collaboration
• Represent Charlie Health in both community settings as well as  industry events, conferences, and educational sessions to promote awareness of our SUD program
• Gather and synthesize feedback from partners and stakeholders to refine marketing, operational, and product strategies
• Work cross-functionally with marketing, clinical, operations, and analytics teams to achieve growth goals within the SUD channel

Requirements

• Must be based in the Jacksonville, FL area
• Willingness to travel extensively around the Jacksonville, FL area
• 4+ years of proven sales or business development experience
• Experience in healthcare or behavioral health outreach preferred
• Familiarity with the SUD treatment ecosystem and community ties preferred
• Demonstrated ability to build relationships, educate stakeholders, and foster collaboration
• Exceptional interpersonal, communication, and organizational skills
• Strong project management skills, with a knack for managing details in a dynamic environment
• Experience with Microsoft Office, Teams, and Salesforce is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $70,000 and $90,000 per year at the commencement of employment. In addition to base compensation, this role offers an uncapped target performance-based bonus with overall expected compensation will be between $94,000 and $114,000. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations.

Responsibilities

• Develop and execute a territory-level go-to-market strategy focused on growing our SUD program
• Build deep, trust-based relationships with higher and lower level of care SUD referral partners
• Conduct in-field outreach 4-5 days per week, meeting with referral partners to educate them about Charlie Health’s SUD programs and services
• Identify barriers to treatment and collaborate with referral sources to improve access to care for individuals in need
• Collect and synthesize partner feedback to refine messaging, positioning, and execution.
• Collaborate with leadership and cross-functional teams to continuously improve the SUD growth motion.
• Partner with internal teams to create tailored engagement strategies that resonate with SUD care providers and support long-term collaboration
• Represent Charlie Health in both community settings as well as  industry events, conferences, and educational sessions to promote awareness of our SUD program
• Gather and synthesize feedback from partners and stakeholders to refine marketing, operational, and product strategies
• Work cross-functionally with marketing, clinical, operations, and analytics teams to achieve growth goals within the SUD channel

Requirements

• Must be based in the Jacksonville, FL area
• Willingness to travel extensively around the Jacksonville, FL area
• 4+ years of proven sales or business development experience
• Experience in healthcare or behavioral health outreach preferred
• Familiarity with the SUD treatment ecosystem and community ties preferred
• Demonstrated ability to build relationships, educate stakeholders, and foster collaboration
• Exceptional interpersonal, communication, and organizational skills
• Strong project management skills, with a knack for managing details in a dynamic environment
• Experience with Microsoft Office, Teams, and Salesforce is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $70,000 and $90,000 per year at the commencement of employment. In addition to base compensation, this role offers an uncapped target performance-based bonus with overall expected compensation will be between $94,000 and $114,000. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations.

About the Role

This role is a rare chance to lead the go-to-market efforts for one of the fastest growing startups in the healthcare industry. You'll be granted an unparalleled level of responsibility, as your efforts will define how we open and win in new markets. As a Regional Director, it will be your responsibility to manage a state-wide or multi-state region, supporting the Directors and Managers that represent Charlie Health in the region. You'll work hand-in-hand with our leadership team to identify patient referral sources, build relationships with clinical partners, and facilitate admissions for hundreds of at-risk youth. You'll obsess (in a healthy way) over ensuring that every possible patient, parent, and provider is aware of Charlie Health’s programs.

Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing live-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.

Responsibilities

• Support new admissions goals; this role will be responsible for the team’s overall performance which may include carrying a book subject to current team size and growth
• Manage and lead a team of Outreach Directors and Managers in a specific region, ensuring that regional performance goals are met or exceeded
• Measure and own KPIs across your region, reporting upwards on a monthly basis
• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in the Jacksonville, FL area
• 6-10+ years of business development experience, including 2-3+ years of experience in sales leadership
• Experience in healthcare is a plus
• Proficiency with Microsoft Office, Google Suite, CRM (Salesforce preferred), scheduling, and video conferencing technologies
• Work authorized in the United States and native or bilingual English proficiency
• Demonstrated track record of top-tier performance in the development, maintenance, and growth of customer accounts in a B2B / outreach setting
• Experience managing, coaching, and motivating a business development team
• Experience measuring, analyzing, and being accountable to well-defined sales metrics/KPIs
• Exceptional interpersonal, relationship-building, and listening skills, with a natural, consultative style
• Ability to energize, communicate, and build rapport at all levels within an organization
• Ability to travel locally (within ~1 hour driving distance) for meetings with potential referral partners
• Must have reliable transportation, a valid driver's license, and the ability to drive up to 1-hour each way on a regular basis
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Expert in advising, presenting to, and persuading senior corporate personnel

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

Additional Information

The total target base compensation for this role will be between $125,000 and $165,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. 

About the Role

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in Jacksonville, FL
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Additional Information

The total target base compensation for this role will be between $65,000 and $80,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID

About the Role

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in Jacksonville, FL
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Additional Information

The total target base compensation for this role will be between $65,000 and $80,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID

About the Role

This role is a rare chance to lead the go-to-market efforts for one of the fastest growing startups in the healthcare industry. You'll be granted an unparalleled level of responsibility, as your efforts will define how we open and win in new markets. As a Regional Director, it will be your responsibility to manage a state-wide or multi-state region, supporting the Directors and Managers that represent Charlie Health in the region. You'll work hand-in-hand with our leadership team to identify patient referral sources, build relationships with clinical partners, and facilitate admissions for hundreds of at-risk youth. You'll obsess (in a healthy way) over ensuring that every possible patient, parent, and provider is aware of Charlie Health’s programs.

Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing live-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.

Responsibilities

• Support new admissions goals; this role will be responsible for the team’s overall performance which may include carrying a book subject to current team size and growth
• Manage and lead a team of Outreach Directors and Managers in a specific region, ensuring that regional performance goals are met or exceeded
• Measure and own KPIs across your region, reporting upwards on a monthly basis
• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in the Jacksonville, FL area
• 6-10+ years of business development experience, including 2-3+ years of experience in sales leadership
• Experience in healthcare is a plus
• Proficiency with Microsoft Office, Google Suite, CRM (Salesforce preferred), scheduling, and video conferencing technologies
• Work authorized in the United States and native or bilingual English proficiency
• Demonstrated track record of top-tier performance in the development, maintenance, and growth of customer accounts in a B2B / outreach setting
• Experience managing, coaching, and motivating a business development team
• Experience measuring, analyzing, and being accountable to well-defined sales metrics/KPIs
• Exceptional interpersonal, relationship-building, and listening skills, with a natural, consultative style
• Ability to energize, communicate, and build rapport at all levels within an organization
• Ability to travel locally (within ~1 hour driving distance) for meetings with potential referral partners
• Must have reliable transportation, a valid driver's license, and the ability to drive up to 1-hour each way on a regular basis
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Expert in advising, presenting to, and persuading senior corporate personnel

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

Additional Information

The total target base compensation for this role will be between $125,000 and $165,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. 

The role:

The Senior Manager, Member & Account Safety is a high-impact leadership role for someone who thrives at the intersection of strategy and execution. Reporting to the Director of Operations Enablement, SIPS, Crypto & Member, you will own the operational ecosystem of our Member business line and account safety initiatives. You will lead a team that ensures every product launch, process change, and member journey is built for scale, efficiency and delight. 

You are the connective tissue between the Business, Product, Operations and the Frontline teams. You don’t just document processes, you architect them. You don’t just track OKRs, you diagnose what is broken and build the fix. You are the "Voice of the Member" to our business teams and the "Voice of the Frontline" to our executives. This role is for someone who gets energized by being hands on while thinking two steps ahead. 

What you’ll do:

Journey Strategy & Operational Design

• Own critical Member journeys end-to-end. Define the operational requirements, design high-efficiency workflows, and lead global rollout/go-to-market governance in partnership with EPD. 
• Serve as the definitive Subject Matter Expert (SME) for Member processes. Ensure all workflows are documented, compliant, and resilient to regulatory shifts. 

Content Lifecycle & Frontline Enablement

• Manage the creation and maintenance of all operational content (Job Aids, Process Maps, Help Center, etc). Ensure the frontline is never operating on outdated or unclear information. 
• Translate complex technical product specifications into clear, actionable guidance for frontline teams. 
• Act as the primary conduit for the “Voice of the Member”. Surface member and frontline friction points and advocate for product changes that drive automation or self-service in the digital experience.  

Performance Analytics & Continuous Improvement 

• Define and track the story behind the OKRs (CSAT, AHT, Contact Rate, FCR, etc) and lead data-driven investigations into OKR trends. Move beyond symptoms to fix structural issues, building business cases for the resources or digital-first changes needed to resolve them. 
• Beyond tracking metrics, you serve as the primary expert on the unit economic costs within your products. You identify how specific operational inputs like process friction, contact drivers, and handling complexity impact the bottom line. You are responsible for providing the strategic recommendations necessary to optimize these drivers and improve overall business efficiency.
• Use analytics to identify trends, predict capacity needs, and recommend process improvements that balance cost efficiency with a best-in-class member experience.

Cross-Functional Partnership & Strategic Influence 

• Own and prioritize the operational backlog for your product. You decide which internal tool enhancements or features will move the needle the most for the business.
• Build deep trust with Business Unit leaders, EPD, Marketing, and Risk partners. Speak with authority on trade-offs, timelines, and the operational feasibility of the Member roadmap.
• Contribute to quarterly and annual plans by forecasting how business growth and product roadmaps will impact operational complexity and capacity requirements in the long term.

People Leadership and Development

• Lead a team of individual contributors with deep product level expertise
• Mentor and grow internal talent to be strong strategy partners
• Create a collaborative and positive high-performing team environment

What you’ll need:

• 5+ years of Financial Services experience
• 3+ years of people management experience
• Journey mindset, not just tasks/processes
• Strong analytical skills
• Communication/influence skills w/ executive presence
• Ability to influence and drive cross-functional initiatives and bring alignment to initiatives that may not have a clearly defined scope
• A clear communicator with excellent verbal and written communication skills
• Excellent time and project management skills with the ability to build strong cross-functional relationships and work collaboratively
• Inquisitive nature, attention to detail, diligence and a good attitude
• Methodical, self-starter, hands-on
• Strong analytical and organizational skills

Work environment & Physical demands

• The merchandiser role is an outside field position where 80% of the time will be out on the field visiting customer, driving most of the time and part of your time will be spend internally at your assigned branch, helping customers showing slabs, assembling displays, collecting samples and supporting internal staff under supervision of the local Branch manager or the executive team.
• Merchandisers will be part of the internal staff as needed and will be part of the schedule rotating Saturday.
• Merchandisers should expect to handle heavy lifting, loading and unloading displays up to 50 pounds.
• Merchandisers will support distribution centers in their region

REQUIREMENTS/EDUCATION AND EXPERIENCE:

• EXCEPTIONAL organization and planning skills
• Energetic and confident in engaging with business owners and staff
• Very strong interpersonal communication skills
• Experience in sales, customer service or other people-oriented fields is preferred
• Ability to occasionally work extended hours on the weekend
• Must be over 21 yrs. of age and have a good driving record.
• We are drug-free workplace and an EEO employer.

PERSONAL ATTRIBUTES:

• Communication Skills – Verbal Communication, Listening, Negotiation, Persuasion, Writing Skills
• Critical Thinking – Adaptable, Flexible, Problem Solving, Desire to Learn
• Positive Attitude – Cooperation, Courteous, Friendly, Honest, Respectful
• Teamwork – Collaborative, Team Player, Accept Feedback, Customer Service, Emotional Intelligence, Interpersonal Skills
• Work Ethic – Multi-tasking, Organization, Time management & Efficiency, Strategic Planning, Results Oriented

Overview:

We have an exciting opportunity for a passionate, driven, and dynamic Community Manager to lead one of our premier multifamily communities. As the Community Manager, you’ll serve as the face and heartbeat of your community, responsible for driving operational excellence, cultivating a high-performing team, and ensuring an unparalleled living experience for our residents. You’ll champion Waypoint’s mission to deliver referral-worthy service and create a community that people are proud to call home.

Key Responsibilities:

• Property Operations & Resident Experience: Oversee all daily property operations, ensuring seamless resident lifecycle management from leasing to renewals. Lead with a service-first mindset to proactively address resident concerns, maintenance issues, and community events. Foster strong partnerships with vendors, contractors, and neighboring communities to elevate property operations. Ensure consistent adherence to Fair Housing laws, and company policies.
• Team Leadership & Talent Development: Recruit, coach, and empower a high-energy team of leasing, maintenance, and service professionals. Build a positive, collaborative culture that prioritizes accountability, enthusiasm, and professional growth. Network within the industry to cultivate a pipeline of future talent. Set clear goals and lead by example with purpose, integrity, and enthusiasm.
• Financial Performance & Reporting: Maximize financial performance through proactive collections, expense control, rent growth strategies, and resident retention initiatives. Manage budget preparation, capital projects, and financial reporting with accuracy and attention to detail. Analyze property performance data and provide actionable solutions to optimize operations and revenue.
• Marketing, Leasing & Market Awareness: Develop and execute creative marketing and leasing strategies to attract and retain residents. Stay ahead of market trends, economic factors, and competitive communities to ensure your property stands out. Regularly conduct market surveys and property shops to remain competitive and informed.
• Perform other job-related duties as assigned.

Qualifications:

• Bachelor’s degree preferred.
• Minimum 3+ years of Property Manager experience
• Minimum 5+ years of multifamily property management experience, including Class A communities.
• Proven track record of successful team leadership and employee development.
• Strong financial acumen with experience in budgeting, reporting, accounts receivable/payable, and capital project management.
• In-depth knowledge of Fair Housing laws, maintenance operations, resident relations, leasing procedures, and safety protocols.
• Proficiency in Yardi and CRM platforms.
• Strategic marketing and outreach experience with a sharp understanding of market trends and closing techniques.
• Highly organized, solutions-focused, and committed to delivering top-tier customer service.

We offer:

• Manager Bonus paid quarterly
• Monthly Leasing and Renewal Bonus
• Competitive wage
• Employee Housing Discount Program
• 120 hours PTO in the first year, increases progressively with tenure
• 2 floating days per year
• Medical/Dental/Vision benefits subsidized and provided on day one
• 401k with company match
• Employee recognition monetary reward, Commuter Benefits, Employee Referral Program, Professional Development Training

Ready to lead a community where people are proud to call home? Apply today and grow your career with Waypoint.

We are an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, gender, sexual orientation, gender identity, age, national origin, disability, veteran status or any other category protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Who we are:

We dream big. We love food. We’re building the next generation of marketing software and our mission is to help the lifeblood of our communities, small businesses, specifically local restaurants and bars.

Launched in 2015, SpotHopper has quickly become the leading all-in-one marketing and operations platform for in-house teams to use at bars and restaurants. We work with nearly 20,000 restaurants and are one of the fastest growing tech companies in the country.

SpotHopper's all-in-one marketing and operation technology helps independent restaurants tackle the challenges they face online from one easy-to-use platform, saving them time and money. The industry-leading solution enables operators to elevate their online image, increase exposure, bring in more customers, attract more qualified employees, and keep up with national chains.

Who we are looking for:

• Results and goal oriented individuals with a competitive hunter mindset 
• Growth minded 
• Thrive when given freedom and autonomy 
• Proven track record of exceeding your quota in a high velocity environment, please include quotas/ KPIs, quota attainment, and any achievements (president club, summit club, highest sales of the year, etc.) on your resume
• Passionate about food and people
• Go-getter mentality with ability to innovate and get things done
• Enjoy working collaboratively with management and other team members throughout the sales process 
• Confident go getters who are not afraid to pick up the phone or drop in the restaurant to speak with prospective clients 
• Dedicated to contributing to the growth of your community and the SpotHopper brand
• Those who have worked in the service industry before, please include this on your resume

What you’ll do:

The full Account Executive position is perfect for those who have experience in sales, specifically in SaaS, marketing, full cycle, hunter oriented roles that incorporates cold outreach. Full AE start their time with SpotHopper world class training process and then quickly jump into the field, meeting with owners, and making sales. 

This role offers a built in progression path as well as endless opportunities to move into management, training, and new roles that open within the company. 

• Own the full cycle, from cold outreach to close
• Work closely with our amazing Customer Success team as they handle the majority of the post sale work 
• Focus on bringing new business, selling to locally owned bars and restaurants using a consultative approach 
• Get into the field, meeting in person with owners demonstrating the SpotHopper platform and all our offerings, working with them to fill their needs
• Hold 1-4 meetings per day, in person at the bar or restaurant with the owner 
• Cover a territory of roughly 45-1 hours radius (this is subject to change, and is territory dependent)  

What we offer:

• Compensation when starting as a full Account Executive: year one $100-125k OTE (Base $65-85k)
  • Many of our full AEs are in the $150-$200k + range by year two. 
• Performance based equity options
• $300 monthly stipend for operational expenses
• Healthcare, vision, dental, and life insurance 
• 401K
• Unlimited time off if hitting quota consistently
• All sales reps receive a monthly stipend to spend on any and all local restaurants. We want our employees to be experts in the service industry and their market, and continue to help these small businesses any way we can.
  
  • Full AE receive $500 per month 

The CS is accountable for implementing the sales strategies for approved products consistent with Corcept’s compliance standards as well as all applicable legal requirements for those key targeted health care providers and hospital systems within an assigned territory.

Responsibilities:

• Build and develop professional relationships with influential high prescribers and thought leaders in the territory to enhance Corcept brand and product loyalty
• Leverages expertise and knowledge of the therapeutic disease state, the marketplace, applicable competitors, industry, and cross-functional activities/plans to anticipate and effectively manage business opportunities and challenges
• Develops and implements effective customer specific territory plans and communicates insights to internal stakeholders
• Prioritizes time and effort to ensure optimal coverage of appropriate physician specialists based on opportunity and potential
• Plan and participate in education programs and speaker dinner programs
• Manage territory expenses/budget to support sales and marketing activities

Preferred Skills, Qualifications, or Technical Proficiencies:

• Proven track record of consistent high performance
• Strong ability to collaborate and work cross-functionally
• Required to travel up to 100% of the time, including up to 40% overnight travel
• Must maintain a driving record in accordance with Corcept vehicle policy
• Able to lift and/or move up to 35 pounds

Requirements:

• BA/BS or equivalent work experience
• 5+ years sales experience required, recent endocrine relationships, specialty therapeutic, hospital, or orphan drugs sales experience highly preferred

The pay range that the Company reasonably expects to pay for this position is $140,000 - $155,000; the pay ultimately offered may vary based on legitimate considerations, including geographic location, job-related knowledge, skills, experience, and education.

Applicants must be currently authorized to work in the United States on a full-time basis.

JOB SUMMARY

The Sunnyside* Retail Store Supervisor will support day-to-day operations of the dispensary in accordance with state law and Company standards. This position will help to direct workflow of the staff, and regularly perform store opening and closing procedures. As a Supervisor, you will manage any customer (recreational, medicinal and caregivers) escalations, reinforce team culture and act as an ambassador of the company’s mission to normalize, professionalize, and revolutionize cannabis.  

At Sunnyside, we believe the employee experience is paramount. With a strong focus on training, development, diversity and authenticity, our employees experience both personal and professional growth.  As a Dispensary Supervisor, you will have:  

• Experience leading a team of hourly members; skills include onboarding, training, coaching and providing feedback. 
• Knowledge of retail business fundamentals, including inventory management, opening/closing procedures setting daily work assignments and facilitating operational workflows, and driving sales goals. 
• Elevated skills in decision making, active listening and problem solving. 
• Advanced cannabis product knowledge and industry compliance standards. 
• Experience in a dynamic role that combines problem solving, teamwork, technical skills, and customer service 

CORE JOB DUTIES 

• Regularly perform store opening and closing procedures (such as register preparation, morning and closing inventory, inventory reconciliation and inventory reporting) on non-peak periods.  
• Facilitate training and onboarding of Lead Wellness Advisors and Wellness Advisors, including coaching on selling and cross-selling techniques. 
• Respond to all employee’s questions, concerns or suggestions and communicate team resource requirements to management. 
• Provide real-time coaching and feedback for performance concerns; document and escalate all employee relations issues in a timely manner to management.  
• Direct the workflow of the team by creating morning rosters, break sheets, and delegating daily responsibilities.  
• Ensure team accountability to compliance with all company policies, procedures, state and local laws. 
• Manage escalated customer concerns and respond to complex or nonstandard product questions.  
• Investigate any cash, POS or product discrepancies and escalate/record appropriately. 
• Troubleshoot technical issues or glitches in POS system. 
• Verify inventory counts and cash deposit totals; reconcile any discrepancies.  
• Maintain inventory of marketing assets including fliers, merchandise, and promotional materials. 
• Ensure a clean and safe environment for employees and customers. Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance) 
• Ability to walk or stand for extended periods of time 

REQUIRED EXPERIENCE, EDUCATION AND SKILLS  

• High School Diploma or equivalent 
• 3 - 5 years’ experience in customer service 
• 1+ year experience leading or mentoring a team; cannabis experience preferred 
• Excellent customer service skills 
• Demonstrated ability to learn and apply technical and product-related information in a professional consultative manner 
• Excellent communication, interpersonal, and persuasive skills 

BENEFITS

Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D.  We also offer eligible employees paid holidays and paid time off.  Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.

Account Executive Reports to CRO

Titan Electronics – Jacksonville & Orlando, FL

Base Salary: $80,000 to $160,000 (Uncapped Commission)

Job Summary

Titan is growing its Electronic Security division in Florida and is looking for a high-energy, field-focused Account Executive to drive net-new revenue across the Jacksonville & Orlando markets. This is a true hunter role—heavy in-person prospecting, disciplined pipeline building, and consultative selling into commercial and enterprise environments. If you thrive on opening doors, building relationships from scratch, and winning complex deals, this role is for you.

Core Responsibilities:

New Business Development & Strategy:

• Prospect, qualify, and close new business opportunities for electronic security solutions (cameras, access control, intercoms, etc.)
• Develop and execute sales strategies to generate new logos and expand market share.
• Conduct cold outreach (calls, emails, networking, events) to build a strong pipeline.
• Identify and pursue opportunities within verticals such as commercial real estate, logistics, retail, corporate campuses and high-end residential communities.

Client Relationship Management:

• Build and maintain strong, long-term client relationships with key decision-
• Deliver compelling presentations, proposals, and RFP responses to prospective clients.
• Negotiate contracts, pricing, and service agreements to close deals

Collaboration & Coordination:

• Work closely with internal teams (e.g., Operations, Marketing, and Product Development) to align offerings with client
• Collaborate with marketing to design and implement lead generation

Performance Tracking & Reporting:

• Meet or exceed sales targets and KPIs set by
• Maintain accurate records of sales activities, pipeline management, and customer interactions using CRM
• Provide regular reports to senior management on progress, challenges, and

Requirements:

• 3 to 5 years of sales experience, preferably in security systems, low-voltage, or a related B2B industry. Demonstrated success in a hunter role with a track record of generating new business.
• Strong prospecting discipline and comfort with cold outreach
• Entrepreneurial mindset with the ability to operate independently in a developing market.
• Exceptional negotiation, communication, and presentation
• Strong understanding of security solutions, technologies, and market
• Ability to build and maintain long-term client
• Proficiency in CRM software and sales analytics
• Results-driven with a strategic
• Ability to thrive in a fast-paced, dynamic
• Strong problem-solving and decision-making

Salary & Benefits:

• $80,000 base salary + uncapped commission based on experience
• Year One OTE: $160K+
• Performance-based bonuses
• Comprehensive benefits package including medical, dental, vision, and life insurance
• Paid time off and holidays
• 401(k) retirement plan with company match
• Opportunities for professional development and career growth

How to Apply:

Interested candidates are invited to submit their resume and cover letter detailing their qualifications and
experience to work@titan-security.com or apply online at https://titan-security.com/careers/.

Join Titan Security Group and lead a team dedicated to excellence in security services. Be part of a
company where your contributions make a significant impact!

#HP #IND3

Account Executive Reports to CRO

Titan Electronics – Jacksonville & Orlando, FL

Base Salary: $80,000 to $160,000 (Uncapped Commission)

Job Summary

Titan is growing its Electronic Security division in Florida and is looking for a high-energy, field-focused Account Executive to drive net-new revenue across the Jacksonville & Orlando markets. This is a true hunter role—heavy in-person prospecting, disciplined pipeline building, and consultative selling into commercial and enterprise environments. If you thrive on opening doors, building relationships from scratch, and winning complex deals, this role is for you.

Core Responsibilities:

New Business Development & Strategy:

• Prospect, qualify, and close new business opportunities for electronic security solutions (cameras, access control, intercoms, etc.)
• Develop and execute sales strategies to generate new logos and expand market share.
• Conduct cold outreach (calls, emails, networking, events) to build a strong pipeline.
• Identify and pursue opportunities within verticals such as commercial real estate, logistics, retail, corporate campuses and high-end residential communities.

Client Relationship Management:

• Build and maintain strong, long-term client relationships with key decision-
• Deliver compelling presentations, proposals, and RFP responses to prospective clients.
• Negotiate contracts, pricing, and service agreements to close deals

Collaboration & Coordination:

• Work closely with internal teams (e.g., Operations, Marketing, and Product Development) to align offerings with client
• Collaborate with marketing to design and implement lead generation

Performance Tracking & Reporting:

• Meet or exceed sales targets and KPIs set by
• Maintain accurate records of sales activities, pipeline management, and customer interactions using CRM
• Provide regular reports to senior management on progress, challenges, and

Requirements:

• 3 to 5 years of sales experience, preferably in security systems, low-voltage, or a related B2B industry. Demonstrated success in a hunter role with a track record of generating new business.
• Strong prospecting discipline and comfort with cold outreach
• Entrepreneurial mindset with the ability to operate independently in a developing market.
• Exceptional negotiation, communication, and presentation
• Strong understanding of security solutions, technologies, and market
• Ability to build and maintain long-term client
• Proficiency in CRM software and sales analytics
• Results-driven with a strategic
• Ability to thrive in a fast-paced, dynamic
• Strong problem-solving and decision-making

Salary & Benefits:

• $80,000 base salary + uncapped commission based on experience
• Year One OTE: $160K+
• Performance-based bonuses
• Comprehensive benefits package including medical, dental, vision, and life insurance
• Paid time off and holidays
• 401(k) retirement plan with company match
• Opportunities for professional development and career growth

How to Apply:

Interested candidates are invited to submit their resume and cover letter detailing their qualifications and
experience to work@titan-security.com or apply online at https://titan-security.com/careers/.

Join Titan Security Group and lead a team dedicated to excellence in security services. Be part of a
company where your contributions make a significant impact!

#HP #IND3