Overview:

We are looking for top talent to help us deliver legendary service experiences for our residents. We have an exciting opportunity for an Assistant Community Manager to join our team of passionate property professionals. In this role, you’ll help lead daily operations, build strong resident and team relationships, and support leasing, financial, and administrative functions at our premier multifamily community.

Key Responsibilities:

• Availability to work weekends
• Partner with the Community Manager to drive daily operations and ensure an outstanding resident experience.
• Support leasing team performance, training, and operational excellence.
• Maintain compliance with all applicable federal, state, and local regulations.
• Help execute sales and marketing strategies to attract and retain residents.
• Build community relationships and stay current on market trends and competitor activity.
• Recommend pricing adjustments based on market surveys and occupancy goals.
• Assist with financial management, including rent collection, delinquencies, evictions, and reporting.
• Monitor financial performance and recommend solutions to improve results.
• Maintain accurate lease, rent roll, and resident records.
• Track renewals, make-ready schedules, and occupancy reports.
• Support administrative tasks and reporting with attention to detail.
• Perform other job-related duties as assigned.

What You’ll Bring:

• Strong computer skills (Microsoft Office, internet, and social media).
• Financial, organizational, and problem-solving skills.
• Excellent communication and customer service abilities.
• Yardi software experience preferred.
• Ability to work weekend rotation.

Education & Experience:

• High school diploma or equivalent required.
• Minimum 2 years of leasing, sales, or hospitality experience preferred.
• Valid driver’s license required.

We offer:

• Monthly Leasing and Renewal Bonus
• Competitive wage
• Employee Housing Discount Program
• 120 hours PTO in the first year, increases progressively with tenure
• 2 floating days per year
• Medical/Dental/Vision benefits subsidized and provided on day one
• 401k with company match
• Employee recognition monetary reward, Commuter Benefits, Employee Referral Program, Professional Development Training

Ready to lead a community where people are proud to call home? Apply today and grow your career with Waypoint.

We are an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, gender, sexual orientation, gender identity, age, national origin, disability, veteran status or any other category protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Overview:

We have an exciting opportunity for a passionate, driven, and dynamic Community Manager to lead one of our premier multifamily communities. As the Community Manager, you’ll serve as the face and heartbeat of your community, responsible for driving operational excellence, cultivating a high-performing team, and ensuring an unparalleled living experience for our residents. You’ll champion Waypoint’s mission to deliver referral-worthy service and create a community that people are proud to call home.

Key Responsibilities:

• Property Operations & Resident Experience: Oversee all daily property operations, ensuring seamless resident lifecycle management from leasing to renewals. Lead with a service-first mindset to proactively address resident concerns, maintenance issues, and community events. Foster strong partnerships with vendors, contractors, and neighboring communities to elevate property operations. Ensure consistent adherence to Fair Housing laws, and company policies.
• Team Leadership & Talent Development: Recruit, coach, and empower a high-energy team of leasing, maintenance, and service professionals. Build a positive, collaborative culture that prioritizes accountability, enthusiasm, and professional growth. Network within the industry to cultivate a pipeline of future talent. Set clear goals and lead by example with purpose, integrity, and enthusiasm.
• Financial Performance & Reporting: Maximize financial performance through proactive collections, expense control, rent growth strategies, and resident retention initiatives. Manage budget preparation, capital projects, and financial reporting with accuracy and attention to detail. Analyze property performance data and provide actionable solutions to optimize operations and revenue.
• Marketing, Leasing & Market Awareness: Develop and execute creative marketing and leasing strategies to attract and retain residents. Stay ahead of market trends, economic factors, and competitive communities to ensure your property stands out. Regularly conduct market surveys and property shops to remain competitive and informed.
• Perform other job-related duties as assigned.

Qualifications:

• Bachelor’s degree preferred.
• Minimum 3+ years of Property Manager experience
• Minimum 5+ years of multifamily property management experience, including Class A communities.
• Proven track record of successful team leadership and employee development.
• Strong financial acumen with experience in budgeting, reporting, accounts receivable/payable, and capital project management.
• In-depth knowledge of Fair Housing laws, maintenance operations, resident relations, leasing procedures, and safety protocols.
• Proficiency in Yardi and CRM platforms.
• Strategic marketing and outreach experience with a sharp understanding of market trends and closing techniques.
• Highly organized, solutions-focused, and committed to delivering top-tier customer service.

We offer:

• Manager Bonus paid quarterly
• Monthly Leasing and Renewal Bonus
• Competitive wage
• Employee Housing Discount Program
• 120 hours PTO in the first year, increases progressively with tenure
• 2 floating days per year
• Medical/Dental/Vision benefits subsidized and provided on day one
• 401k with company match
• Employee recognition monetary reward, Commuter Benefits, Employee Referral Program, Professional Development Training

Ready to lead a community where people are proud to call home? Apply today and grow your career with Waypoint.

We are an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, gender, sexual orientation, gender identity, age, national origin, disability, veteran status or any other category protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Overview:

We’re looking for top-tier, service-focused professionals to help create exceptional living experiences for our residents. We have a fantastic opportunity for a Leasing Consultant to join our team of talented property professionals. In this role, you’ll leverage your sales, customer service, and marketing abilities to connect with prospective residents, introduce them to our community, and turn inquiries into new leases. You’ll be a relationship builder, brand ambassador, and vital part of the resident experience from the first interaction through move-in and beyond.

We offer a competitive salary, comprehensive benefits package, and an environment where your contributions are recognized and celebrated. If you’re ready to build your career in multifamily property management, we want to meet you!

Key Responsibilities:

• Build strong relationships with prospective residents through tours, calls, emails, and in-person interactions, presenting apartment homes and community amenities in a confident, professional manner.
• Serve as a knowledgeable resource on community features, floorplans, amenities, pricing, and how they compare to local competitors.
• Demonstrate a sense of urgency in responding to inquiries, conducting timely follow-ups, overcoming objections, and converting prospects into leases.
• Manage the entire leasing process, including applicant qualification, lease preparation, move-ins, rent calculations, prorations, and financial communications. Assist in evaluating applicant documents and preparing files for manager approval.
• Maintain accurate and organized records of leasing activity, prospect traffic, application materials, lease files, and system updates.
• Actively contribute to achieving occupancy goals through new leases, lease renewals, and managing a future resident waitlist.
• Support marketing efforts by conducting outreach and networking activities to generate new leads and referrals.
• Ensure the leasing office, model apartments, and community amenities are tour-ready and presentable at all times.
• Provide exceptional service to current and prospective residents, addressing inquiries and concerns courteously and efficiently to support overall satisfaction and retention.
• Understand and apply Fair Housing laws, lease documents, tenant-landlord regulations, and company policies.
• Perform other job-related duties as assigned.

What You’ll Bring:

• High level of energy, enthusiasm, and a positive, solutions-oriented mindset in a fast-paced environment
• Strong communication, sales, and customer service skills.
• Familiarity with Yardi and CRM systems is a plus.
• Knowledge of Fair Housing regulations is ideal.
• Bilingual (English/Spanish) preferred.
• Availability to work weekend rotation.

Education & Experience:

• High school diploma or equivalent required.
• Minimum 2 years of leasing, sales, or hospitality experience preferred.
• Valid driver’s license required.

We offer:

• Monthly Leasing and Renewal Bonus
• Leaser of the month monetary reward
• Competitive wage
• Employee Housing Discount Program
• 120 hours PTO in the first year, increases progressively with tenure
• 2 floating days per year
• Medical/Dental/Vision benefits subsidized and provided on day one
• 401k with company match
• Employee recognition monetary reward, Commuter Benefits, Employee Referral Program, Professional Development Training

Ready to lead a community where people are proud to call home? Apply today and grow your career with Waypoint.

We are an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, gender, sexual orientation, gender identity, age, national origin, disability, veteran status or any other category protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What we offer:

• Generous employee discount for onsite housing
• Competitive salary
• Medical/Dental/Vision benefits on day one
• 401k (matching)
• Employee Referral Program
• Employee Recognition Program
• Incentive/bonus opportunities
• High end luxury community

Waypoint Management is growing! We are looking to find our next property management superstar to help us orchestrate legendary service stories for the residents in the communities we serve. We currently have a leadership opportunity for a talented Maintenance Supervisor to join our team of property professionals.

As a Maintenance Supervisor, you are the backbone of our assets and will help maintain our property infrastructure. You’re a proven leader with a keen eye for detail, exceptional leadership, and motivation skills, and you think like an owner. You are a problem solver who thrives on creating solutions to problems that others don’t see and making the workplace better. You strive to exceed expectations in all that you do every day.

In return, we offer a competitive salary and incentive program, benefits effective on day one, a recognition program, paid volunteer time and a platform where your contributions will be recognized and celebrated. If this sounds like you and you are serious growing your career, please apply.

What you can expect to do:

• Responsible for all maintenance service standards and operations of the property landscape.
• Manage the maintenance budget and operate with an eye for efficiency and productivity.
• Diagnose service problems, replace, or repair parts, test and propose solutions where needed.
• Lead your team with professionalism and accountability for results.
• Guarantee units are move in ready and presentable. Review make-ready condition with contractors on an ongoing basis. 
• Complete preventive maintenance on HVAC units and other community equipment.
• Guarantee 24-hour response of completed work orders.
• Respond to and immediately coordinate plans of corrective action to rectify all service-related emergencies.
• Foster seamless partnership and communication with the Community Manager.
• Accountable for performing plumbing, general maintenance and repairs on property equipment and community structures, in addition to managing grounds maintenance and carpentry functions.
• Operate within OSHA standards and company safety polices. Keep informed of safety standards, operating policies, and practices.
• Ensure all gated entrances and security service equipment are always operable and report if in need of repair.
• Maintain the trash compactor and pool service, checking the pool and completing chemical readings.
• Monitor and keep accurate inventory of tools and equipment.

What you will bring to Waypoint:

• Enthusiastic team player with proven ability to lead with professionalism and a “firm first” mindset
• Prior supervisory experience managing the work of employees and vendors/contractors.
• Knowledge of service supplies, equipment, materials, and methods used in custodial work.
• Adept in making minor repairs to buildings and equipment.
• Availability to work on-call schedule(s) as required
• Bilingual, Spanish & English, strongly preferred

Education and/or Experience:

• High school diploma or GED and 2 plus years of general service experience or training
• EPA Section 608 certification types I and II, required
• CPO Certification required or must take and pass the certification within 90 days of start date.
• CAMT Certification preferred

Ready to lead a community where people are proud to call home? Apply today and grow your career with Waypoint.

We are an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, gender, sexual orientation, gender identity, age, national origin, disability, veteran status or any other category protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Overview:

We are looking for top talent to help us deliver legendary service experiences for our residents. We have an exciting opportunity for an Assistant Community Manager to join our team of passionate property professionals. In this role, you’ll help lead daily operations, build strong resident and team relationships, and support leasing, financial, and administrative functions at our premier multifamily community.

Key Responsibilities:

• Availability to work weekends
• Partner with the Community Manager to drive daily operations and ensure an outstanding resident experience.
• Support leasing team performance, training, and operational excellence.
• Maintain compliance with all applicable federal, state, and local regulations.
• Help execute sales and marketing strategies to attract and retain residents.
• Build community relationships and stay current on market trends and competitor activity.
• Recommend pricing adjustments based on market surveys and occupancy goals.
• Assist with financial management, including rent collection, delinquencies, evictions, and reporting.
• Monitor financial performance and recommend solutions to improve results.
• Maintain accurate lease, rent roll, and resident records.
• Track renewals, make-ready schedules, and occupancy reports.
• Support administrative tasks and reporting with attention to detail.
• Perform other job-related duties as assigned.

What You’ll Bring:

• Strong computer skills (Microsoft Office, internet, and social media).
• Financial, organizational, and problem-solving skills.
• Excellent communication and customer service abilities.
• Yardi software experience preferred.
• Ability to work weekend rotation.

Education & Experience:

• High school diploma or equivalent required.
• Minimum 2 years of leasing, sales, or hospitality experience preferred.
• Valid driver’s license required.

We offer:

• Monthly Leasing and Renewal Bonus
• Competitive wage
• Employee Housing Discount Program

• 120 hours PTO in the first year, increases progressively with tenure
• 2 floating days per year
• Medical/Dental/Vision benefits subsidized and provided on day one
• 401k with company match
• Employee recognition monetary reward, Commuter Benefits, Employee Referral Program, Professional Development Training

Ready to lead a community where people are proud to call home? Apply today and grow your career with Waypoint.

We are an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, gender, sexual orientation, gender identity, age, national origin, disability, veteran status or any other category protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Overview:

We have an exciting opportunity for a passionate, driven, and dynamic Community Manager to lead one of our premier multifamily communities. As the Community Manager, you’ll serve as the face and heartbeat of your community, responsible for driving operational excellence, cultivating a high-performing team, and ensuring an unparalleled living experience for our residents. You’ll champion Waypoint’s mission to deliver referral-worthy service and create a community that people are proud to call home.

Key Responsibilities:

• Property Operations & Resident Experience: Oversee all daily property operations, ensuring seamless resident lifecycle management from leasing to renewals. Lead with a service-first mindset to proactively address resident concerns, maintenance issues, and community events. Foster strong partnerships with vendors, contractors, and neighboring communities to elevate property operations. Ensure consistent adherence to Fair Housing laws, and company policies.
• Team Leadership & Talent Development: Recruit, coach, and empower a high-energy team of leasing, maintenance, and service professionals. Build a positive, collaborative culture that prioritizes accountability, enthusiasm, and professional growth. Network within the industry to cultivate a pipeline of future talent. Set clear goals and lead by example with purpose, integrity, and enthusiasm.
• Financial Performance & Reporting: Maximize financial performance through proactive collections, expense control, rent growth strategies, and resident retention initiatives. Manage budget preparation, capital projects, and financial reporting with accuracy and attention to detail. Analyze property performance data and provide actionable solutions to optimize operations and revenue.
• Marketing, Leasing & Market Awareness: Develop and execute creative marketing and leasing strategies to attract and retain residents. Stay ahead of market trends, economic factors, and competitive communities to ensure your property stands out. Regularly conduct market surveys and property shops to remain competitive and informed.
• Perform other job-related duties as assigned.

Qualifications:

• Bachelor’s degree preferred.
• Minimum 3+ years of Property Manager experience
• Minimum 5+ years of multifamily property management experience, including Class A communities.
• Proven track record of successful team leadership and employee development.
• Strong financial acumen with experience in budgeting, reporting, accounts receivable/payable, and capital project management.
• In-depth knowledge of Fair Housing laws, maintenance operations, resident relations, leasing procedures, and safety protocols.
• Proficiency in Yardi and CRM platforms.
• Strategic marketing and outreach experience with a sharp understanding of market trends and closing techniques.
• Highly organized, solutions-focused, and committed to delivering top-tier customer service.

We offer:

• Manager Bonus paid quarterly
• Monthly Leasing and Renewal Bonus
• Competitive wage
• Employee Housing Discount Program
• 120 hours PTO in the first year, increases progressively with tenure
• 2 floating days per year
• Medical/Dental/Vision benefits subsidized and provided on day one
• 401k with company match
• Employee recognition monetary reward, Commuter Benefits, Employee Referral Program, Professional Development Training

Ready to lead a community where people are proud to call home? Apply today and grow your career with Waypoint.

We are an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, gender, sexual orientation, gender identity, age, national origin, disability, veteran status or any other category protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

We offer:

• Renewal Bonus
• Competitive wage
• Employee Housing Discount Program
• 15 days PTO in the first year, increases progressively with tenure
• 2 floating days per year
• Medical/Dental/Vision benefits subsidized and provided on day one
• 401k with company match
• Employee recognition monetary reward, Commuter Benefits, Employee Referral Program, Professional Development Training

We are looking exclusively for top talent who can orchestrate exceptional customer service for our residents. We have a terrific career opportunity for a Concierge to join our team of talented property professionals.

As the Concierge, you epitomize our mission to provide referral-worthy living experiences for the communities we serve. You should be passionate about providing outstanding customer service at all times.

What You Can Expect to Do in This Role:

You will be responsible for creating a warm and welcoming environment for our residents, guests, and visitors. As the first point of contact, you will handle a variety of tasks, including but not limited to: answering phone calls, responding to resident inquiries, handling package deliveries, and providing information about the building and the surrounding area. Additionally, you will have the opportunity to learn leasing-related tasks and gain experience in property management.

Position Summary:

This position requires a passion for people and a dedication to providing superior customer service within a luxury residential setting. The role is often fast-paced, requiring excellent time management and problem-solving skills. On a daily basis, you will interact with residents and guests from varied backgrounds, requiring an amicable personality.

Working as a Waypoint Concierge means ensuring the needs and requests of residents are met, providing them with a memorable 5-star, community-living experience. You’ll also have opportunities to assist with leasing-related activities and supporting leasing efforts.

Position Responsibilities:

• Ability to work Saturdays
• Demonstrate superior customer service at all times with a genuine desire to serve.
• Warmly greet and direct residents and guests arriving at or departing from the property.
• Maintain an active presence at the front desk, monitor and announce visitors, and control access to the property.
• Handle concierge duties with enthusiasm, including but not limited to:
  • Processing incoming mail and outgoing packages.
  • Answering questions and making recommendations about transportation, restaurants, and local attractions.
• Possess in-depth knowledge of the local area, attractions, and services to enhance residents’ experiences.
• Maintain familiarity with all community amenities and events. Provide information about the property to prospects, when needed.
• Adhere to all front desk procedures and assist with administrative tasks as requested.
• Ensure resident and guest concerns are resolved professionally and promptly.
• Support leasing activities, such as guiding prospective residents and providing information on available units
• Follow safety procedures and maintain a safe work environment.

What We’re Looking For:

• Previous concierge, hospitality, or customer service experience; interest in leasing and property management is a plus.
• Strong interpersonal and communication skills with a proactive, problem-solving mindset.
• Comfortable with technology; willingness to learn property management software (experience with Yardi is a bonus).
• Outgoing, polished, and professional demeanor with a focus on delivering exceptional service.

If you’re passionate about customer service and interested in exploring leasing, this role is for you!

Ready to lead a community where people are proud to call home? Apply today and grow your career with Waypoint.

We are an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, gender, sexual orientation, gender identity, age, national origin, disability, veteran status or any other category protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What we offer:

• Generous employee discount for onsite housing
• Competitive salary
• Medical/Dental/Vision benefits on day one
• 401k (matching)
• Employee Referral Program
• Employee Recognition Program
• Incentive/bonus opportunities
• High end luxury community

Waypoint Management is growing! We are looking to find our next property management superstar to help us orchestrate legendary service stories for the residents in the communities we serve. We currently have a leadership opportunity for a talented Maintenance Supervisor to join our team of property professionals.

As a Maintenance Supervisor, you are the backbone of our assets and will help maintain our property infrastructure. You’re a proven leader with a keen eye for detail, exceptional leadership, and motivation skills, and you think like an owner. You are a problem solver who thrives on creating solutions to problems that others don’t see and making the workplace better. You strive to exceed expectations in all that you do every day.

In return, we offer a competitive salary and incentive program, benefits effective on day one, a recognition program, paid volunteer time and a platform where your contributions will be recognized and celebrated. If this sounds like you and you are serious growing your career, please apply.

What you can expect to do:

• Responsible for all maintenance service standards and operations of the property landscape.
• Manage the maintenance budget and operate with an eye for efficiency and productivity.
• Diagnose service problems, replace, or repair parts, test and propose solutions where needed.
• Lead your team with professionalism and accountability for results.
• Guarantee units are move in ready and presentable. Review make-ready condition with contractors on an ongoing basis. 
• Complete preventive maintenance on HVAC units and other community equipment.
• Guarantee 24-hour response of completed work orders.
• Respond to and immediately coordinate plans of corrective action to rectify all service-related emergencies.
• Foster seamless partnership and communication with the Community Manager.
• Accountable for performing plumbing, general maintenance and repairs on property equipment and community structures, in addition to managing grounds maintenance and carpentry functions.
• Operate within OSHA standards and company safety polices. Keep informed of safety standards, operating policies, and practices.
• Ensure all gated entrances and security service equipment are always operable and report if in need of repair.
• Maintain the trash compactor and pool service, checking the pool and completing chemical readings.
• Monitor and keep accurate inventory of tools and equipment.

What you will bring to Waypoint:

• Enthusiastic team player with proven ability to lead with professionalism and a “firm first” mindset
• Prior supervisory experience managing the work of employees and vendors/contractors.
• Knowledge of service supplies, equipment, materials, and methods used in custodial work.
• Adept in making minor repairs to buildings and equipment.
• Availability to work on-call schedule(s) as required
• Bilingual, Spanish & English, strongly preferred

Education and/or Experience:

• High school diploma or GED and 2 plus years of general service experience or training
• EPA Section 608 certification types I and II, required
• CPO Certification required or must take and pass the certification within 90 days of start date.
• CAMT Certification preferred

Ready to lead a community where people are proud to call home? Apply today and grow your career with Waypoint.

We are an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, gender, sexual orientation, gender identity, age, national origin, disability, veteran status or any other category protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.