Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Proactive Threat team is responsible for identifying vulnerabilities and security weaknesses across Stripe's systems, applications, networks, and cloud infrastructure — before adversaries do. We operate as a hybrid offensive function: conducting penetration testing, emulating real-world threat actors through red team operations, and partnering closely with our defensive security teams to validate detection capabilities and improve Stripe's overall security posture.

We are builders first. Our team develops custom tooling, automation frameworks, and internal platforms that scale our offensive capabilities and enable repeatable, high-fidelity assessments. We believe the best offensive security engineers are equal parts hacker and engineer.

The team is distributed across the United States, primarily operating in Eastern and Pacific time zones, and collaborates regularly with security, engineering, and product stakeholders across Stripe — including teams in Europe and Asia.

What you'll do

As an Offensive Security Engineer on the Proactive Threat team, you will simulate the tactics, techniques, and procedures (TTPs) of real-world adversaries to uncover security risks across Stripe's products and infrastructure. You'll conduct hands-on penetration testing, lead red team engagements, and collaborate with blue team counterparts to validate and improve detection and response capabilities. Your work will directly influence how Stripe builds, ships, and secures financial infrastructure used by millions of businesses worldwide.

Beyond assessments, you'll design and build offensive tooling and automation that amplifies the team's impact. You'll leverage threat intelligence to prioritize testing efforts, contribute to incident investigations when needed, and act as a subject-matter expert for security initiatives across the company.

Responsibilities

• Conduct comprehensive penetration tests across web applications, APIs, cloud environments (AWS/GCP/Azure), mobile applications, and internal infrastructure
• Plan and execute red team engagements that emulate the TTPs of cyber and criminal threat actors targeting financial services, including initial access, lateral movement, persistence, and data exfiltration scenarios
• Perform assumed-breach and objective-based assessments to test detection and response capabilities in coordination with defensive teams
• Partner with detection engineering, threat intelligence, and incident response teams to validate security controls, identify coverage gaps, and improve detection fidelity
• Contribute adversary tradecraft insights to inform detection rule development, threat hunting hypotheses, and incident response playbooks
• Support incident investigations by providing offensive expertise, log analysis, and root cause analysis when required
• Design, develop, and maintain custom offensive tools, scripts, and automation frameworks to enhance assessment efficiency and coverage
• Build internal platforms and workflows that enable scalable, repeatable offensive operations
• Contribute to internal security tooling repositories and champion engineering best practices within the team
• Automate repetitive testing tasks, payload generation, and reporting workflows using modern development practices
• Produce clear, actionable reports that communicate technical findings, business risk, and remediation guidance to both technical and non-technical stakeholders
• Act as a subject-matter expert and primary point of contact for stakeholder teams engaged in offensive security programs and Stripe-wide security initiatives
• Lead offensive security projects end-to-end, mentor junior team members, and foster a culture of continuous learning and knowledge sharing
• Stay current with emerging threats, vulnerabilities, and attack techniques; share research internally and contribute to the broader security community

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years of experience in offensive security, penetration testing, red teaming, or a related field
• Strong programming skills in Python, Go, or similar languages, with demonstrated experience building tools, automation, or custom exploits
• Deep knowledge of web application security, including OWASP Top 10, ASVS, and common vulnerability classes (injection, auth flaws, business logic, etc.)
• Hands-on experience with cloud platforms (AWS, Azure, or GCP), including cloud-native attack techniques and misconfigurations
• Proficiency with offensive tooling such as Burp Suite, Cobalt Strike, Mythic, Sliver, BloodHound, or similar frameworks
• Familiarity with adversary tradecraft and frameworks such as MITRE ATT&CK, including TTPs for initial access, privilege escalation, lateral movement, and exfiltration
• Excellent written and verbal communication skills, with the ability to translate complex technical findings into clear, risk-based recommendations
• Ability to think like an adversary — creative, persistent, and able to holistically assess risk in complex environments

Preferred qualifications

• Experience conducting offensive security in fintech, financial services, or other highly regulated environments
• Background in vulnerability research, exploit development, or CVE discovery
• Experience collaborating with threat intelligence, detection engineering, or incident response teams (purple team operations)
• Familiarity with big data and log analysis tools (Splunk, Databricks, PySpark, osquery, etc.) for threat hunting or investigative support
• Proficiency with AI/LLM-assisted development tools (e.g., Claude Code, Cursor, GitHub Copilot) and experience applying them to offensive security workflows
• Interest or experience in agentic automation — using LLMs or autonomous agents to augment reconnaissance, vulnerability discovery, or exploitation workflows
• Experience testing AI/ML systems or LLM-based applications for security weaknesses (prompt injection, training data extraction, model manipulation, etc.)
• Contributions to open-source security tools, published research, blog posts, or conference presentations
• Relevant certifications such as OSCP, OSWE, OSEP, OSED, CRTO, CPTS, PNPT, GXPN, or cloud security certifications

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the largest and most influential platforms on the internet. 

As Reddit continues to scale globally, reliability and performance are more critical than ever. The Site Experience SRE team sits at the intersection of infrastructure, product engineering, and user experience - ensuring that every interaction across web, mobile, APIs, feeds, media delivery, and real time systems is fast, reliable, and resilient.

We are looking for a Staff Site Reliability Engineer to lead reliability engineering initiatives for critical user facing systems at internet scale. In this role, you will partner closely with product and infrastructure teams to improve availability, latency, scalability, and operational excellence across Reddit’s most business critical experiences.

This is a highly technical leadership role for someone who thrives in large-scale distributed systems, enjoys solving complex reliability challenges, and can influence engineering culture across the organization.

What you’ll do:

• Lead Reliability Engineering for User Experience
• Drive reliability, scalability, and operational excellence for critical user facing systems and services. Improve performance and resiliency across APIs, content delivery, feed generation, search, messaging, and real-time experiences.
• Architect for Scale
• Partner with product and infrastructure engineering teams to design systems that remain highly available and performant under massive global load. Guide architectural decisions around failover, redundancy, graceful degradation, traffic management, and capacity planning.
• Reduce Operational Risk
• Identify systemic risks and reliability bottlenecks across services, dependencies, deployments, and infrastructure. Build proactive mitigation strategies and drive engineering improvements that reduce incidents and improve service health.
• Drive Automation
• Eliminate repetitive operational work through automation and tooling. Build systems that improve deployment safety, incident response, remediation workflows, and reliability guardrails
• Incident Management
• Lead complex incident response efforts across engineering teams. Drive blameless postmortems, identify root causes, and ensure sustainable long-term fixes are implemented.

Influence Engineering Standards

• Define and champion best practices around reliability engineering, SLIs/SLOs, capacity management, release engineering, and operational maturity across the company.

Mentor and Multiply Impact

• Provide technical leadership and mentorship to engineers across SRE and software engineering teams. Help shape reliability culture and raise the operational excellence bar across the organization.

What We’re Looking For

• 8+ years of experience in Site Reliability Engineering, Infrastructure Engineering, or related roles operating large scale distributed systems.
• Strong collaboration and communication skills with the ability to influence technical direction across teams.
• Strong experience supporting high traffic, user facing production environments.
• Deep understanding of one or more: distributed systems, networking, Linux systems, cloud native architectures.
• Experience designing highly available systems with strong operational and reliability practices.
• Strong programming skills in languages such as Go, Python, or similar.
• Strong understanding of observability systems including metrics, logging, tracing, and alerting.
• Experience improving reliability through SLOs, automation, incident management, and performance optimization.
• Demonstrated ability to troubleshoot complex issues across applications, infrastructure, networking, and services.

Nice to Have

• Experience operating systems at internet scale traffic volumes.
• Experience with Kubernetes, containers, cloud infrastructure, and modern deployment platforms.
• Familiarity with technologies such as Prometheus, Grafana, OpenTelemetry, Envoy, Kafka, ClickHouse, Cassandra, Redis, or similar distributed infrastructure technologies.
• Experience with CDN optimization, edge reliability, traffic engineering, or global infrastructure.
• Contributions to open source software or participation in technical communities.
• Experience leading large scale incident response and operational transformation initiatives.

Why Join Reddit?

You’ll help shape the reliability and performance of one of the internet’s largest platforms, influencing experiences used by millions of people every day. This is an opportunity to solve deeply complex engineering problems at massive scale while helping define the future of reliability engineering for a modern consumer platform.

Benefits

• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Private Medical, Dental, and Vision Benefits
• Personal Retirement Savings Account with matching contribution
• Cycle to Work and Tax Saver schemes
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave

The Team:

The Accounts & Identity team builds highly scalable java based services that safely connects PlayStation users with the social and entertainment experiences they love. Our services provide customers with always-available unified experiences to enrich the PlayStation ecosystem with simplicity, security, and reliability. Our mission is to provide the highest level of safety, performance and reliability for our customers.

What you'll be doing:

As part of our team, you'll develop distributed services, collaborate with product managers, architects, engineers, and operations team members to build highly robust solutions. Role responsibilities include:

• Design, develop, test, deploy, maintain, and improve software
• Provide solutions that are simple, maintainable, well abstracted, and with accurate test coverage
• Perform in-depth requirement analysis and design/code reviews with peers
• Manage individual project priorities, deadlines, and deliverables with your technical expertise
• Problem solve and triage issues including addressing operational incidents

What we're looking for:

• BS degree in computer science or equivalent with 3+ years of strong hands-on Java (ideally Reactive Java Programming) development experience for backend web services using Spring boot framework
• Experience developing services built for deployment into AWS EC2 or EKS using Docker
• Experience developing applications on Unix/Linux platforms
• Experience with servlet containers (e.g., Tomcat), JAXRS, Spring, and related technologies.
• Experience developing REST based web services also utilizing JSON and XML.
• Experience with GraphQL including the Apollo Client and GraphQL-compliant server stacks.
• Familiarity with data storage technologies such as Oracle, DynamoDB, and Cassandra
• Experience with agile development methodologies and familiarity with continuous integration and deployment processes.
• Experience with tools such as Datadog, Splunk, Jenkins, JIRA, Git etc.
• Demonstrated ability to deliver results and a proactive approach to overcoming obstacles.
• Outstanding verbal and written communication skills.
• Works well with others at all levels, and is effective at working with geographically remote and culturally diverse teams.
• Passion for quality with the ability to inspire, excite and motivate other team members.

• BS degree in computer science or equivalent with 3+ years of strong hands-on Java (ideally Reactive Java Programming) development experience for backend web services using Spring boot framework
• Must have - Experience developing front end applications using React Native, React Native for Web, React Web and Swift
• Must have - Experience with GraphQL including the Apollo Client and GraphQL-compliant server stacks.
• Must have - Experience developing Mobile/Computer Apps targeting iOS, Android and PC environments
• Experience developing services built for deployment into AWS EC2 or EKS using Docker
• Experience developing applications on Unix/Linux platforms
• Experience with servlet containers (e.g., Tomcat), JAXRS, Spring, Spring Boot and related technologies.
• Experience developing REST based web services also utilizing JSON and XML.
• Experience with agile development methodologies and familiarity with continuous integration and deployment processes.
• Experience with tools such as Datadog, Splunk, Jenkins, JIRA, Git etc.
• Demonstrated ability to deliver results and a proactive approach to overcoming obstacles.
• Outstanding verbal and written communication skills.
• Works well with others at all levels, and is effective at working with geographically remote and culturally diverse teams.
• Passion for quality with the ability to inspire, excite and motivate other team members.

See yourself at Twilio

Join the team as Staff Engineer, Offensive Security

About the job

The Staff Engineer acts as a Technical Lead. You don't just find bugs; you design complex attack chains that demonstrate systemic risk. You spend as much time writing custom code and researching new bypasses as you do executing tests.

Responsibilities

In this role, you will:

• Full-Stack Penetration Testing: Perform manual and automated testing of web applications, APIs, and mobile apps (iOS/Android).
• Internal/External Network Audits: Conduct network and cloud level assessments with various tooling
• Vulnerability Validation: Triage and validate reports from automated scanners or bug bounty hunters to eliminate false positives and escalate true positives
• AI/LLM Probing: Perform initial prompt injection and jailbreak tests on AI prototypes, services, and applications using established checklists (OWASP Top 10 for LLMs).
• Technical Reporting: Draft high-quality reports that detail the "path to compromise" with clear, reproducible steps for developers.
• Tool Maintenance: Manage and update the team's testing infrastructure (e.g., Burp Suite, and basic C2 listeners).
• Remediation Support: Provide direct technical guidance to engineering teams on how to patch vulnerabilities like XSS, SQLi, and IDOR.
• Adversary Emulation: Design and lead multi-week Red Team operations that mimic specific threat actors (APTs) to test the SIRT detection capabilities.
• Custom Exploit Development: Build custom payloads, droppers, and obfuscated scripts to bypass EDR/AV and maintain stealth.
• AI Red Teaming Architecture: Build automated testing frameworks for AI systems (e.g., using PyRIT, Promptfoo, or Garak) to test for models related to sensitive data leakage.
• Cloud & Infrastructure Attacks: Execute sophisticated attacks against AWS/Azure/K8s, focusing on IAM misconfigurations and container escapes.
• Purple Teaming: Collaborate with SIRT and Detection Engineering to tune SIEM alerts based on the techniques used during an engagement.
• Strategic Bug Bounty Management: Oversee the organization's bug bounty program, identifying trends in submissions to suggest broad architectural security changes.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Experience: 7-10 years in offensive security, penetration testing, a high-volume bug bounty background, AppSec, or vulnerability exploitation, and track record of finding high/critical vulnerabilities in complex environments using pentesting commercial or custom tools.
• Concepts: Expert Knowledge and  solid understanding of the MITRE ATT&CK matrix and the OWASP Top 10 for web applications and top 10 for LLMs, post exploitation (lateral movement, persistence, data exfiltration) and Adversarial ML.
• Tooling: Proficient in OffSec popular tools like Burp Suite professional, Nmap, Metasploit, Wireshark etc... and AI security tools such as LangChain, TensorFlow for adversarial testing or, as well as use of C2 frameworks (Cobalt Strike, Sliver, Havoc) or similar tools
• Scripting and Coding: Ability to write functional scripts in Python or Bash to automate repetitive testing tasks and proficiency in coding and scripting like Python, C++, and scripting for creating custom offensive exploits that avoids signature-based detection.
• Certifications: Possession of advanced industry certifications such as OSCP, OSEP, OSWE, GXPN or similar training in OffSec tracks is highly desirable

Desired:

• Telecom expertise is preferred
• Excellent written and verbal communication skills.
• Ability to influence and build effective working relationships with all levels of the organization.
• Proficiency in multiple languages applicable to the region.

Location

This role will be Remote, and based in Ireland

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

About Flipdish

At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by giving them the tools to run and grow their business on their terms.

We build technology that is powerful, but simple to use, backed by real human support. Everything we do is designed to make running a restaurant satisfyingly simple.

About the role

Due to our continued growth, Flipdish is seeking a React Native developer to join our global engineering team. Our main goal is to provide our clients with groundbreaking mobile applications enabling online ordering and increased loyalty for our clients.

The successful candidate for this role will be looking for an exciting new challenge in a hyper-growth environment. You should have a passion for technology and be willing to take on new challenges and input to the company’s growth.

What you’ll own

• Be hands on developing our mobile applications and Kiosk
• Fix issues in existing/legacy code
• Resolve both technical and product issues
• Own and maintain CI/CD pipelines for automation of testing and builds
• Design, develop, and implement automated systems for seamless app setup and deployment
• Be the QA of your own work and that of team mates
• Understand our customers and their requirements
• Work with a PM and TL to ensure accurate delivery of features

What success looks like

In your first 3 months, you will:

• Be hands on developing our mobile applications and Kiosk
• Fix issues in existing/legacy code
• Resolve both technical and product issues
• Be the QA of your own work and that of team mates
• Work with a PM and TL to ensure accurate delivery of features

By 6 months, you will:

• Own and maintain CI/CD pipelines for automation of testing and builds
• Design, develop, and implement automated systems for seamless app setup and deployment
• Understand our customers and their requirements

Key responsibilities

Mobile app development & delivery

• Be hands on developing our mobile applications and Kiosk
• Work with a PM and TL to ensure accurate delivery of features
• Understand our customers and their requirements

Quality & issue resolution

• Fix issues in existing/legacy code
• Resolve both technical and product issues
• Be the QA of your own work and that of team mates

Automation & CI/CD

• Own and maintain CI/CD pipelines for automation of testing and builds
• Design, develop, and implement automated systems for seamless app setup and deployment

Our expectation

• Challenge poor decisions and propose better ways of working
• Constructive challenge is a responsibility
• Prioritising harmony over truth or progress is a failure of responsibility

About you

• 5+ years commercial experience developing mobile apps in React Native
• Hands-on experience with automated testing frameworks
• Great communication in English, both verbal and written
• Excellent problem solving skills, with the ability to dig in to issues and come up with appropriate solutions
• Have the ability to take ambiguous requirements and work with the team to refine them into development items
• Solid understanding of performance requirements on mobile devices
• Not a stranger to product / user centric ways of thinking about software projects
• Work well both on your own, and as part of a team
• Embrace AI in your daily work routine!

This role may not suit you if

• You prefer highly structured environments with little ambiguity
• You are uncomfortable challenging ideas or being challenged
• You prefer narrow scope roles over broad ownership

What you get

• Equity
• Hub model – blend of office and home working
• 25 days holiday + bank holidays
• Healthcare coverage
• Team meet-ups and company events

Our culture

• We value clarity, ownership and high standards
• We expect people to challenge ideas and improve how we work
• We focus on output and impact, not time spent
• We support growth, but expect people to take responsibility for it.

Don’t be shy. Apply.

We know not everyone will meet every requirement. If this role sounds like something you’d be good at, we’d like to hear from you.

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

SEAR at Toast focuses on two things: actionable intelligence collection, analysis, and delivery to engineers, and hunting the adversaries who would damage and defraud Toast, its customers, and its partners. We bake security into every layer of our products, from the first sprinkle of an idea to the final serving of a fully-baked solution. Our team is tasked with searching out and degrading the operations of persistent, motivated attackers.

Like master chefs, we blend cutting-edge technology with strategic thinking, implementing bespoke and industry-standard solutions for intelligence processing at scale. By joining SEAR, you'll be part of the kitchen crew that keeps our customers' trust from going stale. You'll tackle complex challenges that have real-world impact, helping to serve up a safer, more secure digital experience for businesses that count on Toast every day. It's not just about pattern-matching  – it's about crafting a recipe for digital trust that keeps our customers coming back for more.

A day in the life (Responsibilities)Select, implement, design, and build services and tools to manage and deliver security intelligence across Toast platforms.

• Identify, triage, and provide remediation guidance for application vulnerabilities, with a specific focus on anti-abuse activities.
• Improve developer tooling and adoption to build a more robust SSDLC which integrates security and anti-abuse features.
• Practice a #OneTeam attitude to help other Toast teams make informed, security-conscious decisions when building new public-facing software.
• Assist incident response teams with application security expertise and tools, especially related to abuse and fraud.
• Build threat models on Toast applications and use cases.
• Guide in the design and maintenance of robust and resilient network and application architecture.
• Collaborate to improve information gathering and sharing across all Toast products.
• Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.

What you'll need to thrive (Requirements)

• 5+ years experience working in software development
• Minimum 5+ years of experience in application security and security engineering.
• Experience building and maintaining scaled Java web services in production.
• Experience developing script applications in Python for scheduling and backend data handling.
• Experience leveraging LLM AI features for software development and/or security operations.
• Strong understanding of cloud application architecture.
• Successful history of being a subject matter expert to guide colleagues toward better security outcomes, especially related to abuse, fraud and legal concerns.
• Previous security experience working with fintech applications and associated requirements.
• Strong understanding of privacy, security, and cryptography patterns and when to apply them, especially when handling customer information (such as PKIs, access management, data tokenization, and anonymization).

**This role requires two days per week in our Dublin office**

Nonessential Skills/Nice to Haves

• Offensive security training and certifications (e.g. OSCP, OSWE, OSEP)
• Edge Security solution like WAF, API Security
• Adversary Emulation proficiency (red/purple teaming)
• Cloud and container security technologies
• SSDLC tooling (e.g., SAST/DAST/SCA)
• Scaled data handling in RDBMS, streaming, and columnar stores
• Metrics and charting software proficiency
• Mobile apps/threats (iOS, Android), and their particular abuse vectors
• Knowledge in security of operating systems, networking and protocols
• Securing financial technologies and associated requirements

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

What's the opportunity? 

The Technical Support Engineer team is looking for an individual with engineering and or web development experience that wants to be a part of creating truly exceptional customer experiences as well as educating and supporting our customers on a global level. This is a very hands-on, technical role, that is much broader than a typical ticket-based support position. Our Support Engineers partner with our customers to tackle challenging technical issues they face in innovative ways. 

In this role, you will be directly responsible for helping people integrate Intercom into their products, diagnose and report problems they have, and serve as the bridge between our customers and our product teams. Our job starts the moment a customer decides they want to use Intercom, sticking with them every step of the way to ensure they get the most value from our product. 

This opportunity is for folks who truly love problem-solving and troubleshooting, with the end goal of empowering our customers’ to reach their objectives and address any challenges with our product. This is not a springboard into other areas or jobs at Intercom, but this is a great role for those who are looking to be part of our support team for a while and who are excited about growing alongside Intercom. We also want people that have an eye for improvement and efficiency, someone who wants to work at a place where they’re encouraged  to bring ideas and feedback to the table on how things could be better for our team and/or our customers. 

This position will be hybrid with the expectation to work from the office 3 days a week and work from home the remaining 2 days of the week. You are welcome to work from the office full-time if that is preferred.

What will I be doing? 

• Communicating efficiently and effectively with our customers - we use our own product to do most of our support, but outbound phone calls are part of our offering too
• Owning customer communications and issues from initial contact until resolution
• Becoming an encyclopedia of knowledge about how Intercom works and what it is capable of
• Being the one responsible, along with the Support team, to ensure that all customers have a great experience with the product - a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible
• Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions
• Debugging complex issues with an understanding of both our own codebase and the many technologies employed by our customers
• Utilizing inherited and learned technical knowledge to build tools that will help increase the efficiency and effectiveness of the team and its processes
• Influencing the direction of the Intercom product through daily communication with our customers and consistent collaboration with our product teams
  
  

  What your first 6 months will look like:

  In your first 30 days you will: 

  • Complete company onboarding, becoming familiar with Intercom’s values, strategy, and goals
  • Dive into CS-specific trainings to learn the product and CS workflows and successfully pass relevant assessments
  • Start talking to customers in the inbox and build “inboxing” fundamentals through Paired Inboxing sessions
  • Showcase successful and proactive communication about your training progress and needs/questions that arise

   

  In your first 60 days, you will: 

  • Continue to complete CS trainings and pass relevant assessments successfully and on schedule
  • Independently inbox using the resources and supports provided; be able to identify Problems to be Solved and address all pieces of the customer’s query
  • Demonstrate ownership in the execution of your work 
  • Showcase successful and proactive communication, building on above - begin a habit of having items prepared for 1:1 discussion and driving the agenda 

   

  In your first 90 days, you will: 

  • Receive QA reviews and action feedback
  • Begin a personal growth tracker document (or Individual Development Plan) with your manager for ongoing development and showcase a proactive approach to personal and career development
  • Contribute outside of the inbox via sharing suggestions and ideas for how we can improve
  • Successfully meet KPI targets and/or goals
  • Demonstrate Intercom’s Values in your work and alignment with the company vision and strategy

What skills do I need? 

Remember that there’s no such thing as the perfect candidate or background, which is what makes us unique and successful! Imposter syndrome is common, but we’d love to hear from you. So please don’t hesitate to apply, even if you don’t tick every box on this page!

• 1-2 years of technical support experience
• Understanding of Web dev basics (HTML, Javascript, CSS), Git, Ruby, Rails, APIs
• Understanding of REST API, SDKs & Webhooks
• Solid understanding of tech fundamentals + modern day tools (Slack, Chrome, Coda, Asana, etc.)
• Strong customer focus (excels at + enjoys helping customers)
• Strong communication skills (ability to question, clarify, empathize, use appropriate tone + language, personable)
• Strong problem solving skills (ability to think critically and learn on-the-fly)
• Ability to troubleshoot and utilize resources to answer questions on baseline topics
• Ability to take on + action feedback
• Excitement for a support environment that is constantly experimenting with workflows and automation to drive efficiency
• Demonstrated success working with Key Performance Indicators (KPIs) or other metrics/quotas

Bonus skills & attributes 

• Completion of technical coding bootcamps, programs, courses, etc.
• Previous experience working in a troubleshooting environment
• Understanding code syntax or use of specifically supported frameworks
• Experience configuring our supported iOS/Android Plugins (mobile SDKs)
• Familiarity with native mobile development

Benefits 

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

What's the opportunity? 

The Technical Support Engineer team is looking for an individual with engineering and or web development experience that wants to be a part of creating truly exceptional customer experiences as well as educating and supporting our customers on a global level. This is a very hands-on, technical role, that is much broader than a typical ticket-based support position. Our Support Engineers partner with our customers to tackle challenging technical issues they face in innovative ways. 

In this role, you will be directly responsible for helping people integrate Intercom into their products, diagnose and report problems they have, and serve as the bridge between our customers and our product teams. Our job starts the moment a customer decides they want to use Intercom, sticking with them every step of the way to ensure they get the most value from our product. 

This opportunity is for folks who truly love problem-solving and troubleshooting, with the end goal of empowering our customers’ to reach their objectives and address any challenges with our product. This is not a springboard into other areas or jobs at Intercom, but this is a great role for those who are looking to be part of our support team for a while and who are excited about growing alongside Intercom. We also want people that have an eye for improvement and efficiency, someone who wants to work at a place where they’re encouraged  to bring ideas and feedback to the table on how things could be better for our team and/or our customers. 

This position will be hybrid with the expectation to work from the office 3 days a week and work from home the remaining 2 days of the week. You are welcome to work from the office full-time if that is preferred.

What will I be doing? 

• Communicating efficiently and effectively with our customers - we use our own product to do most of our support, but outbound phone calls are part of our offering too
• Owning customer communications and issues from initial contact until resolution
• Becoming an encyclopedia of knowledge about how Intercom works and what it is capable of
• Being the one responsible, along with the Support team, to ensure that all customers have a great experience with the product - a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible
• Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions
• Debugging complex issues with an understanding of both our own codebase and the many technologies employed by our customers
• Utilizing inherited and learned technical knowledge to build tools that will help increase the efficiency and effectiveness of the team and its processes
• Influencing the direction of the Intercom product through daily communication with our customers and consistent collaboration with our product teams
  
  

  What your first 6 months will look like:

  In your first 30 days you will: 

  • Complete company onboarding, becoming familiar with Intercom’s values, strategy, and goals
  • Dive into CS-specific trainings to learn the product and CS workflows and successfully pass relevant assessments
  • Start talking to customers in the inbox and build “inboxing” fundamentals through Paired Inboxing sessions
  • Showcase successful and proactive communication about your training progress and needs/questions that arise

   

  In your first 60 days, you will: 

  • Continue to complete CS trainings and pass relevant assessments successfully and on schedule
  • Independently inbox using the resources and supports provided; be able to identify Problems to be Solved and address all pieces of the customer’s query
  • Demonstrate ownership in the execution of your work 
  • Showcase successful and proactive communication, building on above - begin a habit of having items prepared for 1:1 discussion and driving the agenda 

   

  In your first 90 days, you will: 

  • Receive QA reviews and action feedback
  • Begin a personal growth tracker document (or Individual Development Plan) with your manager for ongoing development and showcase a proactive approach to personal and career development
  • Contribute outside of the inbox via sharing suggestions and ideas for how we can improve
  • Successfully meet KPI targets and/or goals
  • Demonstrate Intercom’s Values in your work and alignment with the company vision and strategy

What skills do I need? 

Remember that there’s no such thing as the perfect candidate or background, which is what makes us unique and successful! Imposter syndrome is common, but we’d love to hear from you. So please don’t hesitate to apply, even if you don’t tick every box on this page!

• 1-2 years of technical support experience
• Understanding of Web dev basics (HTML, Javascript, CSS), Git, Ruby, Rails, APIs
• Understanding of REST API, SDKs & Webhooks
• Solid understanding of tech fundamentals + modern day tools (Slack, Chrome, Coda, Asana, etc.)
• Strong customer focus (excels at + enjoys helping customers)
• Strong communication skills (ability to question, clarify, empathize, use appropriate tone + language, personable)
• Strong problem solving skills (ability to think critically and learn on-the-fly)
• Ability to troubleshoot and utilize resources to answer questions on baseline topics
• Ability to take on + action feedback
• Excitement for a support environment that is constantly experimenting with workflows and automation to drive efficiency
• Demonstrated success working with Key Performance Indicators (KPIs) or other metrics/quotas

Bonus skills & attributes 

• Completion of technical coding bootcamps, programs, courses, etc.
• Previous experience working in a troubleshooting environment
• Understanding code syntax or use of specifically supported frameworks
• Experience configuring our supported iOS/Android Plugins (mobile SDKs)
• Familiarity with native mobile development

Benefits 

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

Scopely is looking for a Staff Client Engineer to join our unannounced project in either Spain, Ireland, Portugal or the UK in a hybrid/remote basis.

At Scopely, we care deeply about what we do and want to inspire play every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. 

We are in the early stages of development on an ambitious, unannounced Strategy/MMO title, creating a team of talented and passionate game makers to join us on this exciting journey! 

What You Will Do 

• Design and implement new features in our core technologies, working collaboratively with other stakeholder teams to understand requirements and identify the best technical solutions
• Propose and implement improvements to our development processes, workflows and tools to increase efficiency, quality and throughput
• Conduct pair programming, code reviews, 1-1’s and knowledge-sharing sessions to enhance skills and build a strong development culture
• Work closely with QA to resolve bugs and deliver high-quality code for testing, contributing directly to the code base
• Be the quality gate for all code that goes into our core technologies. Write clean, efficient and optimized code
• Work with stakeholders to figure out and implement the best alternative technical solutions

What We’re Looking For

• Experienced professional being part of a development team working on gameplay development with the Unity engine
• Familiarity with software development methodologies such as Agile and Scrum
• Excellent experience working with multiple stakeholders in the development process, being able to understand their goals and deliver/ evaluate various tech solutions to meet these, as well as knowledge of software engineering best practices and trends
• Strong technical skills and experience in at least one of the following areas: game engines, rendering engines, networking, physics, AI, and audio and excellent programming skills in C#
• Experience with version control, build tools and deployment pipelines
• Strong analytical, problem-solving skills, communication and collaboration skills to work effectively with cross-functional teams
• Adept at communicating with both technical and non-technical audiences.

Bonus Points

• Experience with automated testing and continuous integration
• Experience with cloud technologies and services for game development
• Familiarity with other game engines such as Unreal
• Experience with graphics programming, including shaders
• Knowledge of game design principles and user experience

About the role:  

We are in search of a solution-oriented Senior Software Engineer (Backend) with demonstrable experience in Rust, to help guide the development of secure, scalable, and high-performance backend systems for the Affinidi Elements platform. In this role, you will work with global peers on teams dedicated to areas of the product portfolio, from the product, design, infrastructure, architecture, and back/front-end engineering teams. Your responsibilities will include delivering a multi-component platform, leveraging your experience in helping to design and developing production-quality systems. This role offers the opportunity for professional growth within a high-performing team culture. 

Our work culture at Affinidi is shaped by the following tenets:    

• We are unapologetically customer-focused 
• We invest in cultures and teams to enable high performance 
• Embraces experimentation and builds fast 
• We have the courage to be misunderstood 
• We work together to unlock data   

Further, Affinidi’s focus on the open source community, and collaboration with standards bodies to develop the next version of the internet – the Internet of Trust – guides every engineering and product decision we make. 

 What’s in it for you:  

• Build and deliver secure, high-quality features and improvements for the Affinidi Elements Platform using Rust. Experience in TypeScript and Dart will set you above other applicants for this role  
• Create standards-compliant world-class software systems and components, most of which will be open sourced as our commitment to the OSS and decentralised community 
• Contribute to architectural direction while staying hands-on with development 
• Help design and implement solutions to complex, large-scale technical challenges 
• Identify and drive the most critical improvements in product quality, security, and performance 
• Elevate engineering standards through your expertise, mentorship and commitment to best practices. 
• Guide the team to build well-tested, secure, and performant services 
• Collaborate closely with product, security, and engineering peers in a fast-paced, iterative environment 

   You will be a great match if you:   

• Proven experience with performance optimization and a track record of diagnosing and preventing system bottlenecks 
• Strong backend development skills with Rust as a core expertise 
• Deep knowledge of TypeScript/Node.js; Dart experience strongly preferred 
• Expertise in cloud computing (AWS) and cloud-native environments 
• Proven track record in developing distributed systems using modern design patterns 
• Skilled in technical documentation (C4 Model, ADRs) and clear communication of architectural decisions 
• Strong advocate for privacy by design, security-first principles, and high-performance systems 
• Experience with applying asynchronous cryptography in production-grade products 
• Experience with authorization/authentication domains; knowledge of identity, verifiable credentials, or secure data exchange is a strong plus 
• Comfortable thriving in autonomous, fast-moving startup environments and collaborating across global teams 

 Bonus points:   

• Experience working across functions, locations, and time zones 
• Expertise in decentralized identity solutions 
• Experience building systems with advanced cryptography requirements 

What can you expect from us:   

• Hybrid working model  
• Flexible working hours  
• Unlimited vacation policy  
• Competitive compensation package  
• Work within international environment  
• Learning Budget  
• Mobile Allowance  
• Home Office Allowance  
• Urban Sport Membership 

Sounds like you? Apply now!   

#LI-DS1

About the role:  

We are in search of a solution-oriented Senior Software Engineer (Backend) with demonstrable experience in Rust, to help guide the development of secure, scalable, and high-performance backend systems for the Affinidi Elements platform. In this role, you will work with global peers on teams dedicated to areas of the product portfolio, from the product, design, infrastructure, architecture, and back/front-end engineering teams. Your responsibilities will include delivering a multi-component platform, leveraging your experience in helping to design and developing production-quality systems. This role offers the opportunity for professional growth within a high-performing team culture. 

Our work culture at Affinidi is shaped by the following tenets:    

• We are unapologetically customer-focused 
• We invest in cultures and teams to enable high performance 
• Embraces experimentation and builds fast 
• We have the courage to be misunderstood 
• We work together to unlock data   

Further, Affinidi’s focus on the open source community, and collaboration with standards bodies to develop the next version of the internet – the Internet of Trust – guides every engineering and product decision we make. 

 What’s in it for you:  

• Build and deliver secure, high-quality features and improvements for the Affinidi Elements Platform using Rust. Experience in TypeScript and Dart will set you above other applicants for this role  
• Create standards-compliant world-class software systems and components, most of which will be open sourced as our commitment to the OSS and decentralised community 
• Contribute to architectural direction while staying hands-on with development 
• Help design and implement solutions to complex, large-scale technical challenges 
• Identify and drive the most critical improvements in product quality, security, and performance 
• Elevate engineering standards through your expertise, mentorship and commitment to best practices. 
• Guide the team to build well-tested, secure, and performant services 
• Collaborate closely with product, security, and engineering peers in a fast-paced, iterative environment 

   You will be a great match if you:   

• Proven experience with performance optimization and a track record of diagnosing and preventing system bottlenecks 
• Strong backend development skills with Rust as a core expertise 
• Deep knowledge of TypeScript/Node.js; Dart experience strongly preferred 
• Expertise in cloud computing (AWS) and cloud-native environments 
• Proven track record in developing distributed systems using modern design patterns 
• Skilled in technical documentation (C4 Model, ADRs) and clear communication of architectural decisions 
• Strong advocate for privacy by design, security-first principles, and high-performance systems 
• Experience with applying asynchronous cryptography in production-grade products 
• Experience with authorization/authentication domains; knowledge of identity, verifiable credentials, or secure data exchange is a strong plus 
• Comfortable thriving in autonomous, fast-moving startup environments and collaborating across global teams 

 Bonus points:   

• Experience working across functions, locations, and time zones 
• Expertise in decentralized identity solutions 
• Experience building systems with advanced cryptography requirements 

What can you expect from us:   

• Hybrid working model  
• Flexible working hours  
• Unlimited vacation policy  
• Competitive compensation package  
• Work within international environment  
• Learning Budget  
• Mobile Allowance  
• Home Office Allowance  
• Urban Sport Membership 

Sounds like you? Apply now!   

#LI-DS1

GTreasury, now a Ripple solution, was acquired by Ripple in 2025, marking a significant expansion into the multi-trillion-dollar corporate finance arena.

GTreasury has more than 40 years of experience supporting some of the world’s largest and most sophisticated companies. Integrating its treasury command center into Ripple’s technology stack gives corporates the ability to move, manage and optimise liquidity in real-time, across traditional and digital assets, under one expanded umbrella.

Join us to build the future of corporate treasury and the infrastructure that powers the Internet of Value.

We are seeking a Staff Software Engineer (.NET) who can operate at the intersection of deep technical expertise and broad organisational influence.
This role is for an engineer who shapes systems and teams — someone who identifies the most important problems, drives cross-functional solutions, and makes everyone around them more effective.

Responsibilities:

• Lead the architecture and delivery of complex, high-impact initiatives across systems and teams
• Define and drive technical standards, patterns, and best practices across engineering
• Own the long-term health of critical systems, including performance, reliability, and scalability
• Partner with senior leadership, product, and platform teams to align technical direction with business goals
• Mentor senior and mid-level engineers through design reviews, pairing, and direct feedback
• Produce high-quality technical documentation that enables faster, better decisions at scale
• Proactively identify and address systemic risks, technical debt, and architectural gaps

What we’re looking for:

• Deep, proven expertise with production .NET / C# systems at scale
• Track record of leading cross-team technical initiatives from ambiguity to delivery
• Strong architectural instincts and the ability to communicate tradeoffs clearly to both engineers and non-engineers
• Multiplier mindset — someone who makes the engineers around them more effective
• Exceptional judgment on when to move fast and when to slow down and get it right
• The ability to drive alignment across teams and functions without formal authority
• High bar for quality, ownership, and accountability — not just for your own work, but for the team's

We are seeking an innovative and forward-thinking Staff Software Developer passionate about building a world-class platform through a world-class team. Creating technical software excellence and spearheading application development in design, implementation, and maintenance to make great things happen.

About the Cash Forecasting team:

Cash Forecasting is our AI-amplified treasury solution that helps CFOs and treasury teams move beyond error-prone spreadsheets to achieve real-time cash visibility and predictive accuracy.

The platform integrates seamlessly with major ERPs and banking systems to automatically capture, categorize, and analyze transactional data across multiple currencies and business units. Leveraging our proprietary GSmart AI technology, the solution continuously learns from historical cash flows, sales data, and treasury information to automatically select optimal forecasting algorithms and improve accuracy by over 30%.

You'll work on sophisticated machine learning models, automated variance analysis, real-time data orchestration from diverse financial sources, and intuitive dashboards that allow users to drill down from high-level summaries to individual transaction details. This is a critical platform managing over $100 billion in daily cash flow for enterprise customers across 40+ countries, with the technical challenge of delivering rapid 90-day implementations while maintaining enterprise-grade security and scalability.

What You’ll Do – Be a Force Multiplier:

Technical Leadership & Architecture:

• Drive architectural decisions for the platform, balancing scalability, maintainability, and rapid deployment goals
• Establish technical standards and design patterns that enable the team to ship features faster with fewer defects
• Lead technical design reviews and provide constructive feedback that elevates the team's architectural thinking
• Identify and eliminate technical debt strategically, creating roadmaps that improve both developer velocity and system reliability

Team Enablement & Mentorship:

• Mentor mid-level and senior engineers, helping them grow into technical leadership roles
• Break down complex, ambiguous problems into actionable work that distributes effectively across the team
• Establish coding standards, review practices, and testing strategies that improve overall code quality
• Champion engineering standard processes including observability, incident response, and production excellence
• Share your enthusiasm for tech trends, explore and learn new technologies, engage with tech communities, mentor fellow engineers, and lead in technical design and code evaluations

Multi-functional Impact:

• Partner with Product and Customer Success teams to translate business requirements into scalable technical solutions
• Collaborate across distributed teams (Ireland, U.S., Philippines, Australia) to drive alignment on technical approaches
• Influence product roadmap by identifying technical opportunities that create competitive advantages
• Bridge the gap between technical implementation and business value, helping the team prioritize high-impact work

Increase Agility:

• Identify and eliminate bottlenecks in the development lifecycle that slow down the entire team
• Improve CI/CD pipelines, testing infrastructure, and deployment processes to increase velocity
• Drive adoption of modern engineering practices that improve developer experience and productivity
• Lead post-mortems and blameless retrospectives that turn incidents into learning opportunities

Strategic Technical Vision:

• Anticipate future scalability challenges before they become blockers (e.g., handling 10x growth in transaction volume)
• Evaluate emerging technologies and recommend when/how to adopt them (e.g., new ML frameworks, database technologies)
• Design systems that support the 90-day implementation promise while maintaining enterprise-grade quality
• Balance technical excellence with pragmatic delivery, knowing when "good enough now" beats "perfect later"

Ownership & Accountability:

• Own critical systems end-to-end, from design through production support
• Take responsibility for production reliability and proactively prevent incidents
• Step into ambiguous situations and drive them to resolution without needing explicit direction
• Lead by example in code quality, documentation, and operational excellence
• Make tough technical trade-off decisions and clearly communicate the reasoning

What You’ll Work On:

Integration & Data Connectivity:

• Build and maintain API integrations with major ERPs (SAP, Oracle, Workday) and banking systems to automatically pull transactional data

AI/ML Features:

• Develop and optimize machine learning models for the GSmart AI engine that predicts cash flows and automatically selects optimal forecasting algorithms
• Build automated variance analysis systems that compare actuals vs. forecasts and generate actionable insights
• Create pattern recognition algorithms to identify anomalies, seasonal trends, and customer payment behaviors

Platform Development:

• Design and implement flexible worksheet engines that allow users to customize cash flow models, categories, and reporting calendars

Performance & Scalability:

• Optimize data processing for handling billions of dollars in daily transactions
• Build caching and aggregation strategies for real-time dashboard performance
• Design distributed systems architecture to support a 90-day rapid implementation model

Reporting & Analytics:

• Create interactive dashboards and visualization components for cash position insights
• Build automated notification systems for covenant compliance monitoring and unusual variance alerts

Essential Knowledge / Experience:

Years & Scope:

• 8+ years of professional software engineering experience
• 3+ years working on complex, business-critical systems in production
• Experience working on products with significant scale
• Strong communication skills with experience working in multi-functional projects
• Track record of delivering projects that span multiple quarters and require coordination across teams

System Ownership:

• Owned and evolved significant portions of a production system end-to-end
• Been on-call for production systems and handled critical incidents
• Led technical designs that were implemented by teams of 3+ engineers
• Made architectural decisions that had lasting impact on system capabilities

Technical Leadership:

• Mentored 2+ engineers to help them level up technically
• Established technical patterns that were adopted across the team
• Led technical spikes to evaluate new technologies or approaches

Cloud & Infrastructure:

• Proficiency with at least one major cloud platform (AWS, Azure, GCP)
• Experience with containerization (Docker) and orchestration (Kubernetes)
• Understanding of infrastructure as code and CI/CD pipeline design
• Knowledge of observability: logging, metrics, tracing, and alerting strategies
• Experience with microservices deployment patterns and service mesh concepts

Enterprise Software Patterns:

• Deep understanding of distributed systems patterns, even driven architectures, and message queues
• Multi-tenancy architecture and data isolation strategies
• Role-based access control (RBAC) and authorization patterns
• Audit logging and compliance requirements for financial systems
• API versioning and backward compatibility strategies
• Feature flagging and progressive rollout techniques

Core Technologies:

• Deep expertise with Ruby on Rails
• Expert in RDBMS (ideally PostGres), including query optimization, indexing strategies, and data modeling
• Deep experience in building large scale multi-tenant applications
• Experience building and maintaining RESTful APIs and understanding when to use alternative patterns (GraphQL, gRPC, webhooks)
• Deep knowledge in building applications using React, TypeScript, JavaScript, and related technologies

Preferred Knowledge / Experience:

• Understanding of financial concepts: cash positioning, forecasting, liquidity management
• Knowledge of banking systems, payment rails, and financial data formats (MT940, BAI2, SWIFT)
• Understanding of multi-currency handling, exchange rates, and date/time complexities across time zones
• Awareness of financial compliance and regulatory requirements (SOC 2, data privacy)
• Experience integrating with third-party financial systems (banks, ERPs, payment processors)

What's the opportunity?

Our company website is the centerpiece of our brand — the public source of truth about Intercom’s products and the number one driver of leads for our demand generation team. Intercom.com and Fin.ai sit at the intersection of awareness, product marketing, demand, and support, requiring robust, performant, and reliable infrastructure as much as polished user-facing interfaces.

We’re looking for a Senior Full Stack Engineer to join Team Web, who is passionate about crafting intuitive front-end experiences and building the backend systems and tools that power them. You’ll play a key role in shaping the future of our website across the full stack, from UI to infrastructure, while collaborating with product marketers, designers, and engineers across the business.

See the teams most recent work here 

What will I be doing?

• Design, build, and maintain end-to-end web solutions — from modern UIs to backend services, APIs, and infrastructure.
• Collaborate with design, brand, marketing, and content teams to deliver seamless, performant experiences across web and mobile.
• Develop backend logic and APIs, manage data flows, and implement systems that integrate with third-party platforms.
• Optimize website performance by applying best practices in front-end development, including lazy loading, and efficient asset management.
• Set up and manage infrastructure using tools like Vercel, AWS, Cloudfront, Terraform, and CI/CD pipelines (e.g., CircleCI).
• Implement and maintain web analytics, and support A/B testing for data-driven decisions.
• Stay current with emerging technologies and trends to continually improve our development processes and user experience.
• Be comfortable writing backend software. We look for engineers to be able to unblock themselves end to end
• Build using the best tools in the industry. We invest heavily in AI-powered developer tools that remove friction and help you focus on solving meaningful problems.

What skills do I need?

• 8+ years of experience in full stack development, with expertise in JavaScript, HTML, and CSS.
• Expert in front-end frameworks such as React, Next.js, Tailwind.
• Experience in CMS platforms (such as Contentful and Sanity) and marketing tools (e.g. Google Tag Manager, Marketo) 
• Experience in CI/CD tools (such as CircleCI) to streamline and automate development workflows.
• Familiarity with infrastructure as code tools such as Terraform, and cloud platforms like AWS (Vercel, CloudFront, S3, etc.).
• Experience with A/B testing and familiarity with analytics tools to drive data-informed design and development decisions.
• Knowledge of performance optimization techniques and best practices for fast-loading, responsive websites.
• Experience in writing tests for front-end components, with familiarity in testing frameworks (e.g., Jest, Mocha, Cypress).
• Strong problem-solving skills and the ability to work independently and as part of a team.
• Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience).

Benefits 

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

What's the opportunity?

Our company website is the centerpiece of our brand — the public source of truth about Intercom’s products and the number one driver of leads for our demand generation team. Intercom.com and Fin.ai sit at the intersection of awareness, product marketing, demand, and support, requiring robust, performant, and reliable infrastructure as much as polished user-facing interfaces.

We’re looking for a Senior Full Stack Engineer to join Team Web, who is passionate about crafting intuitive front-end experiences and building the backend systems and tools that power them. You’ll play a key role in shaping the future of our website across the full stack, from UI to infrastructure, while collaborating with product marketers, designers, and engineers across the business.

See the teams most recent work here 

What will I be doing?

• Design, build, and maintain end-to-end web solutions — from modern UIs to backend services, APIs, and infrastructure.
• Collaborate with design, brand, marketing, and content teams to deliver seamless, performant experiences across web and mobile.
• Develop backend logic and APIs, manage data flows, and implement systems that integrate with third-party platforms.
• Optimize website performance by applying best practices in front-end development, including lazy loading, and efficient asset management.
• Set up and manage infrastructure using tools like Vercel, AWS, Cloudfront, Terraform, and CI/CD pipelines (e.g., CircleCI).
• Implement and maintain web analytics, and support A/B testing for data-driven decisions.
• Stay current with emerging technologies and trends to continually improve our development processes and user experience.
• Be comfortable writing backend software. We look for engineers to be able to unblock themselves end to end
• Build using the best tools in the industry. We invest heavily in AI-powered developer tools that remove friction and help you focus on solving meaningful problems.

What skills do I need?

• 8+ years of experience in full stack development, with expertise in JavaScript, HTML, and CSS.
• Expert in front-end frameworks such as React, Next.js, Tailwind.
• Experience in CMS platforms (such as Contentful and Sanity) and marketing tools (e.g. Google Tag Manager, Marketo) 
• Experience in CI/CD tools (such as CircleCI) to streamline and automate development workflows.
• Familiarity with infrastructure as code tools such as Terraform, and cloud platforms like AWS (Vercel, CloudFront, S3, etc.).
• Experience with A/B testing and familiarity with analytics tools to drive data-informed design and development decisions.
• Knowledge of performance optimization techniques and best practices for fast-loading, responsive websites.
• Experience in writing tests for front-end components, with familiarity in testing frameworks (e.g., Jest, Mocha, Cypress).
• Strong problem-solving skills and the ability to work independently and as part of a team.
• Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience).

Benefits 

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

About the role:  

We are in search of a solution-oriented Staff Software Engineer (Backend) with deep, demonstrable expertise and experience in Rust, to lead the development of secure, scalable, and high-performance backend systems for the Affinidi Elements platform. In this role, you will work with global peers on teams dedicated to areas of the product portfolio, from the product, design, infrastructure, architecture, and back/front-end engineering teams. You will be responsible for the continued enhancement and development of a multi-component platform, where your expert skills in designing, architecting, and building quality systems will intersect with your hands-on coding, performance testing, and integrating experience.   

Our work culture at Affinidi is shaped by the following tenets:    

• We are unapologetically customer-focused 
• We invest in cultures and teams to enable high performance 
• Embraces experimentation and builds fast 
• We have the courage to be misunderstood 
• We work together to unlock data   

Further, Affinidi’s focus on the open source community, and collaboration with standards bodies to develop the next version of the internet – the Internet of Trust – guides every engineering and product decision we make. 

 What’s in it for you:   

• Build and deliver secure, high-quality features and improvements for the Affinidi Elements Platform using Rust. Experience in TypeScript and Dart will set you above other applicants for this role 
• Create standards-compliant world-class software systems and components, most of which will be open sourced as our commitment to the OSS and decentralised community
• Influence architectural direction and long-term technical strategy while staying hands-on with development
• Design and implement solutions to complex, large-scale technical challenges
• Identify and drive the most critical improvements in product quality, security, and performance
• Raise the bar for engineering excellence through mentorship, code reviews, and workshops
• Guide the team to build well-tested, secure, and performant services
• Establish and refine best practices for high-scale distributed systems
• Collaborate closely with product, security, and engineering peers in a fast-paced, iterative environment 

 You will be a great match if you:   

• Proven experience with performance optimization and a track record of diagnosing and preventing system bottlenecks
• Strong backend development skills with Rust as a core expertise
• Deep knowledge of TypeScript/Node.js; Dart experience strongly preferred. Familiarity with C# or Go is a plus
• Expertise in cloud computing (AWS) and cloud-native environments
• Proven track record in designing and deploying distributed systems using modern design patterns
• Skilled in technical documentation (C4 Model, ADRs) and clear communication of architectural decisions
• Strong advocate for privacy by design, security-first principles, and high-performance systems
• Expertise in applying asynchronous cryptography in production-grade products
• Experience with authorization/authentication domains; knowledge of identity, verifiable credentials, or secure data exchange is a strong plus
• Comfortable thriving in autonomous, fast-moving startup environments and collaborating across global teams 

Bonus points:   

• Experience working across functions, locations, and time zones
• Expertise in decentralized identity solutions
• Experience building systems with advanced cryptography requirements 

What can you expect from us:   

• Hybrid working model 
• Flexible working hours 
• Unlimited vacation policy 
• Competitive compensation package 
• Work within international environment 
• Learning Budget 
• Mobile Allowance 
• Home Office Allowance 

Sounds like you? Apply now!   

#LI-DS1

About the role: 

We are in search of a solution-oriented and experienced Staff Software Engineer (Full Stack) to join our Affinidi Elements team. In this role, you will work with global peers on teams dedicated to areas of the product portfolio, from the product, design, infrastructure, architecture, and back/front-end engineering teams. You will be responsible for the continued enhancement and development of a multi-component platform, where your expert skills in designing, architecting, and building quality systems will intersect with your hands-on coding, performance testing, and integrating experience.  

Our work culture at Affinidi is shaped by the following tenets:   

• We are unapologetically customer-focused 
• We invest in cultures and teams to enable high performance 
• Embraces experimentation and builds fast 
• We have the courage to be misunderstood 
• We work together to unlock data  

 What’s in it for you:  

• Develop features and improvements to the Affinidi Elements product in a secure, well-tested, and performant way, primarily using Typescript & React.
• Analyze and interpret highly complex data to arrive at actionable recommendations
• Collaborate with Product Management and other stakeholders within Engineering (e.g. UX) to maintain a high bar for quality in a fast-paced and iterative environment
• Advocate for improvements to product quality, security, and performance
• Solve technical problems with large scope and complexity
• Craft code that meets our internal standards for style, maintainability, and best practices for a high-scale systems environment. Maintain and advocate for these standards through code review.
• Confidently own moderate to significantly complex features and improvements with minimal guidance and support from other team members. Collaborate with the team on larger projects.
• Mentor other engineers, contribute to team and organizational improvements in processes and tooling. 

 You will be a great match if you:  

• Have experience with performance and optimization problems, a demonstrated ability to both diagnose and prevent such problems, and a desire to share your knowledge and scale through others.
• Are a passionate developer across both front and back-end with extensive experience using Javascript, Typescript, Node.js and React. Other languages (Rust, Dart, C#, Java, Golang for example) are also attractive skills for this role.
• Expertise in cloud computing (AWS) and cloud-native environments
• Understand design patterns and have working experience in developing and deploying microservices in the cloud, and have a proven track-record in doing so.
• Have strong technical documentation skills, including the C4 Model and Architectural Decision Records.
• Are hands-on with REST APIs and are able to apply Test Driven Development principles effectively. 
• Care about privacy by design, security, testing, high-performance systems, and mentoring others, and have an inclination towards clear communication, inclusion and visibility.
• Enjoy working in a fast-paced startup environment where you can be autonomous and experimental, be part of a truly global team, and can work up and down the stack. 

 Bonus points:  

• Experience in designing/developing external SDK/API and CLI
• Experience working cross-functionally, and across locations and time zones
• Domain expertise in decentralized identity solutions 
• Experience in developing systems with cryptography requirements  

What can you expect from us:  

• Hybrid working model 
• Flexible working hours 
• Unlimited vacation policy 
• Competitive compensation package 
• Work within international environment 
• Learning Budget 
• Mobile Allowance 
• Home Office Allowance 

Sounds like you? Apply now!  

#LI-AB1

The Role

We’re looking for a Mobile Core Network Engineer to join the team responsible for Telnyx’s global mobile core network. You’ll own the infrastructure that powers our wireless platform — keeping it reliable, scalable, and ready for what comes next. This is a hands-on role spanning network operations, deployment automation, and incident response.

What You’ll Do

Network Operations & Infrastructure

• Deliver and maintain core network services across global datacenters — ensuring high availability of PGWs, DRAs, GTP proxies, HSS, and STPs

• Design redundancy patterns (failover, active-active, disaster recovery) and drive service localisation in new regions

• Manage the GTP proxy fleet and DRA infrastructure: routing rules, IMSI translation, realm routing, and peer management

• Monitor traffic growth, forecast demand, and scale infrastructure ahead of need

Automation & Deployment

• Build and maintain Ansible playbooks and CI/CD pipelines for consistent, repeatable infrastructure changes

• Operate and evolve the signalling plane — Diameter, GTP-C/U, SS7 MAP — across roaming partner interconnects

• Design and maintain network connectivity: GRX/IPX peering, inter-datacenter tunnels, SCTP multihoming, and firewall rules

Observability & On-Call

• Build dashboards and alerting to catch issues before they become incidents

• Participate in on-call rotation for wireless infrastructure incidents

What We’re Looking For

• Solid understanding of 3GPP EPC architecture: PGW, SGW, HSS, DRA, PCRF, STP, and their interfaces (S6a, S8, S5, Gx, S1-MME)

• Experience operating and troubleshooting mobile core network elements in production

• Strong networking fundamentals: IP routing, BGP/OSPF, VLANs, GRE/IPsec, SCTP, and packet-level troubleshooting (tcpdump/tshark)

• Strong Linux skills: systemd, network configuration, performance tuning, and scripting

• Hands-on experience with infrastructure automation — Ansible, Terraform, or equivalent

• Familiarity with containerised environments (Docker, Kubernetes) and CI/CD pipelines

• Experience with monitoring stacks: Prometheus, Grafana, Alertmanager

• Experience with AWS or similar cloud infrastructure

Nice to Have

• Experience with Diameter Routing Agents (freeDiameter or commercial DRAs) or GTP proxy platforms

• Knowledge of multi-IMSI SIM architectures, VoLTE/IMS, or roaming models (S8HR, LBO)

• Familiarity with IPX/GRX peering, GSMA roaming standards (IR.34), or network automation tooling (Netbox, NAPALM)

• Experience with Elixir, Go, or Python in a network infrastructure context

#LI-KG1
#LI-DUBLIN

The Ideal Candidate

The Lead Software Engineer: Cloud Modernisation will play a key role in advancing Entersekt’s transition toward cloud-ready and cloud-native architectures across the company’s SaaS product suite. This role combines senior technical leadership with hands-on engineering delivery.

You are an experienced engineer who is comfortable working directly within complex production codebases while also shaping architectural direction and modernisation strategy. You bring a pragmatic mindset when working with legacy systems and understand how to balance performance, cost efficiency, operational reliability, and delivery timelines when introducing cloud-native patterns.

The successful candidate will guide the modernisation of existing systems by introducing scalable architecture patterns, automation, and operational improvements while partnering closely with product engineering, platform engineering, DevOps, security, compliance, and product management teams.

Initial focus for this role will be the modernisation of Entersekt’s 3DS product suite, with patterns, architectural approaches, and enablement efforts expected to scale across the broader SaaS platform over time.

The Role

This is a senior individual contributor role operating at Lead Engineer level. The role combines architectural leadership with hands-on engineering execution and is responsible for defining and delivering the modernisation roadmap for key product systems.

The Lead Software Engineer will assess previous generation (heritage) components, design target-state architecture, and implement modernisation improvements directly in product codebases. The role will introduce modern engineering practices and cloud-native patterns while establishing guardrails, reference implementations, and repeatable approaches that product teams can adopt.

The position plays an important role in enabling a scalable SaaS operating model by improving automation, observability, deployment consistency, and tenant lifecycle management. Through close collaboration with engineering and platform teams, the role will help accelerate cloud-native delivery while maintaining strong operational, security, and regulatory standards.

Responsibilities

Modernisation Strategy, Roadmap and Architecture

• Define modernisation roadmaps for product applications, including target-state architecture for services, infrastructure, and data flows.
• Assess legacy components to identify modernisation opportunities, technical debt, and pragmatic remediation paths.
• Determine appropriate modernisation approaches including refactoring, re-platforming, or re-architecting based on performance, cost, risk, and delivery considerations.
• Contribute architectural insight to the modernisation business case and support financial modelling related to infrastructure and platform decisions.

Engineering Delivery

• Implement modernisation changes directly within product codebases, including refactoring legacy components and decomposing monolithic architectures.
• Introduce cloud-native engineering patterns such as microservices, event-driven architecture, containerisation, and serverless services.
• Identify and implement performance, scalability, and reliability improvements using observability platforms, cloud metrics, and logging tools.
• Develop reference implementations and engineering patterns that enable teams to accelerate modernisation across products.
• Drive code-level implementation decisions and ensure successful delivery of modernisation outcomes across multiple engineering teams.

SaaS Platform and Operational Modernisation

• Improve the operational and platform capabilities that support Entersekt’s SaaS delivery model.
• Reduce reliance on manual operational processes and bespoke scripts by introducing automation across tenant lifecycle management.
• Design and implement repeatable processes for tenant provisioning, configuration, and environment management.
• Improve onboarding speed for new tenants through standardised workflows and environment templates.
• Establish tenant-aware observability by improving consistency of logs, metrics, traces, dashboards, and alerting across services.
• Contribute to multi-tenant architecture design, including tenant isolation and service tiering considerations.
• Improve deployment consistency through repeatable deployment patterns, automation, and safer release processes.

Engineering Standards and Governance

• Introduce practical engineering guardrails that support modern development practices including API-first design, event streaming, cloud-native storage, and container orchestration.
• Define and maintain architectural standards, patterns, and best practices for cloud-native development.
• Contribute to cloud governance initiatives and participate in architecture reviews that guide engineering teams through modernisation efforts.

Cross-Functional Collaboration

• Lead technical workshops, architecture discussions, and design reviews across product teams.
• Support engineering teams in translating modernisation objectives into practical implementation changes.
• Partner closely with DevOps, Platform Engineering, Cybersecurity, Compliance, and Product teams to ensure modernisation initiatives align with operational and regulatory requirements.
• Build trust with engineering teams by introducing modern practices through collaborative design and working reference implementations.

Team Development

• As the modernisation programme evolves, contribute to shaping a small, specialised engineering capability that supports broader platform modernisation initiatives.
• Maintain a strong hands-on focus while helping teams adopt new patterns and technologies.

Success Measures (First 12 Months)

Success in this role will be measured by the ability to deliver meaningful modernisation outcomes across Entersekt’s SaaS platform while establishing scalable engineering patterns that enable teams to accelerate cloud-native delivery.

Key outcomes in the first 12 months may include:

• Completing a comprehensive architectural assessment of the 3DS product suite, identifying key modernisation opportunities, technical constraints, and priority areas for improvement.
• Delivering a modernisation roadmap and migration plan that clearly defines architectural direction, sequencing, and the associated performance, operational, and cost considerations.
• Successfully modernising at least one product or major product component, resulting in measurable improvements in system operability, maintainability, and performance.
• Reducing reliance on manual operational processes and bespoke scripts through the introduction of automated tenant lifecycle management and environment provisioning.
• Improving observability and operational readiness by introducing consistent logging, metrics, dashboards, and alerting across services and tenants.
• Contributing architectural insights and cost considerations to the modernisation business case, supporting decision-making around infrastructure and platform investments.
• Establishing trusted working relationships with product and platform engineering teams by delivering working modernisation patterns and reference implementations that teams can adopt.
• Contributing to the development of a long-term platform architecture roadmap that supports modernisation across multiple products within the Entersekt SaaS ecosystem.

Skills and Experience

Successful candidates for this role will generally possess the following qualifications and skills:

• Demonstrated experience designing and delivering application modernisation programmes within AWS environments.
• Experience modernising applications through refactoring, re-platforming, or re-architecting legacy systems.
• Strong experience building and operating production systems using containers and orchestration platforms such as Kubernetes (or equivalent platforms).
• Solid backend engineering experience with the ability to diagnose and improve performance, scalability, and reliability in production systems.
• Experience working with Java-based systems or comparable backend development stacks.
• Proven experience implementing modern architectural patterns such as microservices, event-driven architectures, and distributed systems.
• Experience improving operational maturity through automation, observability, monitoring, and repeatable deployment processes.
• 8+ years of experience in cloud architecture, platform engineering, or senior software engineering roles responsible for production systems.
• Strong communication and collaboration skills with the ability to influence engineering, product, and platform teams.
• AWS certification is advantageous but not required.

Personality Attributes

• Strong bias toward delivery with a willingness to work hands-on in complex production systems.
• Pragmatic and comfortable working with legacy environments while introducing modern engineering approaches.
• Ability to influence teams through working solutions, reference implementations, and practical improvements.
• Systems thinker who balances architecture decisions with operational reliability, cost management, and security.
• Collaborative team player who builds trust across engineering teams through clear communication and inclusive technical leadership.
• Maintains accountability for delivering measurable outcomes while enabling teams to adopt modern engineering practices.

ABOUT THE ROLE

This role is part of a cross-functional team focused on delivering impactful improvements to our mobile application. As a Mobile Developer, you will build new features and refine existing ones, with a strong emphasis on performance, maintainability, and user experience. You will collaborate closely with backend, QA, design, and product partners to deliver well-scoped, high-quality solutions.

You will contribute throughout the full development lifecycle, from planning and design through implementation, testing, and deployment. While the tech stack includes modern frameworks such as Angular and Ionic, you will also work with platform-specific capabilities and tackle unique mobile challenges. This is a great opportunity for developers who enjoy crafting intuitive, high-performing mobile experiences and want to deepen their skills in cross-platform development.

SPECIFIC RESPONSIBILITIES

• Serve as a Mobile Developer on a Scrum team, building and enhancing cross-platform mobile applications using modern frameworks.
• Design and develop robust mobile application features with a strong focus on performance, responsiveness, and user experience.
• Write unit tests, document code, and follow established software development best practices.
• Collaborate closely with backend developers, QA engineers, designers, and product managers to define and deliver high-quality mobile solutions.
• Contribute to planning, estimation, and technical discussions during grooming and sprint planning sessions.
• Participate in the full mobile development lifecycle, from conceptualization and architecture through testing, deployment, and support.
• Continuously improve code quality, performance, and reliability through code reviews and refactoring.
• Stay up to date with emerging mobile trends, frameworks, and tools.

REQUIRED QUALIFICATIONS

• Bachelor’s degree or equivalent experience in Computer Science or a related field, with at least 5 years of professional software development experience.
• At least 3 years of hands-on experience in mobile application development.
• Strong experience building cross-platform mobile or web applications using Angular.
• Solid understanding of mobile UI/UX principles and responsive design.
• Experience working in Agile/Scrum environments.
• Familiarity with version control systems such as Git.
• Strong analytical and problem-solving skills.
• Clear communication skills, with the ability to explain complex concepts effectively.
• Ability to work both independently and collaboratively in a fast-paced team environment.

DESIRED QUALIFICATIONS 

• Proficiency with the Ionic Framework and Capacitor for hybrid mobile application development.
• Experience developing in Java.
• Familiarity with app deployment processes for the App Store and Google Play.
• Understanding of mobile performance optimization and debugging techniques.

Benefits and Perks:
Beyond a stellar work environment, great people and inspiring, innovative work, we have some great benefits and perks:

• 25 vacation days
• Ireland Standard Holidays
• Pension Contribution
• Supplemental Healthcare Package

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or based on disability, gender identity, and sexual orientation.

ABOUT ACCELA
For nearly 20 years, Accela has been an industry leader in designing and delivering government software to improve efficiency, increase citizen engagement and enable the development of thriving communities. Today, citizens are savvy to how services should be delivered, and expect a consistently convenient, openly transparent view into their local government. While government agencies struggle to do more with less, our mission has never been more critical. Accela provides a robust, cloud-based platform of government software solutions that accelerate growth, efficiency, and transparency in communities of all sizes. From planning, to building, to service request management and more, Accela’s SaaS offerings level the playing field for small and medium governments and enable smaller agencies to leverage larger city technologies. Our open and flexible technology helps agencies address specific needs today, while ensuring they are well prepared for the emerging challenges of the future.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION 
Accela believes in developing and nurturing a workplace community where our differences are celebrated, and everyone feels a sense of psychological safety and belonging. Accela is committed to putting resources and attention towards evolving our practices, policies, and philosophies to enable diversity to thrive and to support equity in opportunity for everyone.

#LI-Remote

Title: Senior Site Reliability Engineer

Department: Platform Engineering

Reports To: Senior Manager, Site Reliability and Platform

FLSA Status: Exempt

Location: Ireland (Remote)

Job Summary

We are seeking a Senior Site Reliability Engineer to join our Platform Engineering team. In this role, you will be instrumental in designing, deploying, and maintaining high-availability infrastructure  leveraging automation, infrastructure-as code, and advanced monitoring. You’ll partner closely with our application engineering teams to ensure our services meet the highest standards of reliability, performance, and security.

Key Responsibilities:

Senior SREs at Prove are responsible for driving 99.999% uptime for existing and developing products. Implementing, automating, and developing infrastructure are methods to these outcomes. Qualified candidates will be well versed in the difference between methods and ownership of outcomes and be able to demonstrate and document their previous relevant experience. 

Lead

• Contribute to infrastructure system design and application architecture within Platform Engineering and across engineering teams
• Develop and implement infrastructure-as-code standards using tools like Terraform and/or OpenTofu
• Act as a strong technical partner with our engineering teams
• Champion observability with product owners and engineering teams

Optimize

• Improve new and existing systems by increasing reliability, performance, and scalability
• Automate routine operational tasks to reduce toil and improve efficiency
• Ensure infrastructure security compliance and implement least-privilege access controls
• Enhance existing CI/CD pipelines and feedback loops for maximum reliability
• Enable auto-scaling infrastructure based on custom metrics for applications and critical observability infrastructure
  
  

Respond

• Participate in a 24/7 on-call rotation every 6-7 weeks, respond to our most critical alerts and resolve challenging events
• Conduct thorough post-incident reviews and implement preventative measures
• Use observability data to perform root cause analysis and identify system improvements

Required Qualifications

• 6+ years of experience in Site Reliability Engineering, Platform Engineering, or equivalent experience
• Software Engineering roles with a strong infrastructure, operations, and/or production engineering aspect also qualify.
• 2+ years of experience in technical project leadership
• Deep understanding of cloud platforms, preferably AWS
• Expert knowledge of observability platforms and practices (e.g., tracing, metrics, logging) with hands-on experience using tools like Prometheus, Grafana, Honeycomb and OpenTelemetry 
• Strong experience with Kubernetes, container orchestration and Gitops methodologies
• Experience with infrastructure-as-code tools (Terraform, Terragrunt, Spacelift, OpenTofu)
• Skilled proficiency in at least one programming language (Java, Go, Python)
• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience

Preferred Qualifications

• Experience with distributed systems and microservice architectures
• Experience working in a high compliance environment
• Hand-on experience instrumenting code with OpenTelemetry
• Deep familiarity with service mesh technologies 
• Contributions to open-source projects
• Experience in the identity verification or financial technology industry
• Application development experience

This position description should not be considered the final description of the position. The position description is not intended to be an all-inclusive list of duties and standards of the positions. It should be assumed that we would, to some extent, structure responsibilities in accordance with the successful candidate’s capabilities and changing business conditions. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

The anticipated salary range for this role is EUR 90,000 - 105,000 plus variable commission / company bonus. Offered salary will be determined by the applicant’s education, experience, knowledge, skills, geo-location and abilities, as well as internal equity and alignment with market data.