The Team  

The product engineering team drives the realization of practical AI solutions for the contact centre environment. Our existing Studio product stack is built on PHP/Laravel, Python and Vue.js technology deployed in private and public clouds. We leverage the latest cloud AI services such as Azure OpenAI, Google AI APIs, IBM Watson and Amazon Lex.  

Our vision is nothing less than to reimagine the experience of connection between end users and the brands which serve them. Our AI agents will offer self-service which delights and accomplishes tasks at super-human speeds, while also blending in live human agents for the many cases when a human touch is needed. Our AI agents will assist the live agents too and help supervisors and managers get the most out of their mix of human and AI labor. 

The role of Senior Software Engineer is for the Studio Innovations team, which modernizes existing Studio product. This team keeps our production systems stable, secure, and performing at their best, handling everything from enhancement of the existing studio product to modernize it into Java microservices on the GCP cloud. 

This position is based out of one of the offices of our affiliate Acqueon Technologies in India and will adopt the hybrid work arrangements of that location.  

Role purpose  

The role of a Senior Software Engineer in the R&D AI Automation Team is to design, develop, and maintain the software solution (Studio) with drag-drop flow builder and execution engine that integrates multiple channels like voice, SMS, and chatbot with the Five9 contact centre voice solution. This role would be a key developer role to modernize and re-architect the existing Studio product to use Java microservices on GCP. The Senior engineer's responsibilities include software design and development, testing and documentation across our backend, front-end and interaction management platforms to deliver end-to-end features, work with product owners and designers to expand the feature set and create high-quality user interfaces, take operational responsibility for the performance and quality of services owned by your team, potentially including taking part in an on-call rotation, deep dive into cutting edge technologies and work with the products team to transfer ideas into products.  

How you contribute  

• Understands various programming languages, frameworks, and development methodologies, which allow you to make informed decisions and solve complex technical challenges. 

• Help create blueprints that outline how different components of the system will interact, ensuring scalability, maintainability, and performance 

• Writing high-quality, efficient, and maintainable code that serves the purpose of scaling and tenancy management. Should follow coding best practices and contribute to developing software modules, features, and functionalities. 

• Contribute to production incident management and debugging complex issues using knowledge of monitoring tools, logging systems, and application performance management like New Relic, Grafana, Prometheus etc.  

• Mentor junior engineers, helping them develop their skills and grow as professionals. This fosters a culture of continuous learning and collaboration within the team. 

• Ensure that the development stays on track, milestones are met, and the project aligns with business objectives.  

• Collaborate with cross-functional teams, including product managers, designers, and quality assurance professionals, to ensure that everyone is aligned on project goals and progress. 
    

Skills, competencies and qualifications  

Required:  

• 5+ years of designing and developing high traffic distributed and scalable systems on a cloud-based platform (GCP. AWS or Azure) in a SaaS company. Hands-on expertise in cloud-native backend microservices with Java & backend frameworks like Spring Boot. 

• Highly proficient in a variety of programming languages, including but not limited to Java, PHP, Javascript, Python or others as required.   

• Experience with web development technologies such as HTML, CSS, JavaScript, and modern front-end frameworks like Vue.js or React.  

• Strong observability and monitoring exposure by monitoring tools, logging systems, and application performance management like New Relic, Grafana, Prometheus etc. 

• Expertise in databases (SQL and NoSQL), and their optimization techniques. 

• Expertise in CI/CD, Containerization and Kubernetes. 

• Awareness of web security best practices and the ability to implement security measures to protect applications and data.  

• Ability to deploy and monitor applications in production along with diagnosing any technical issues.  

• A portfolio of past projects showcasing full-stack development skills.  

• Ability to work independently and as part of a collaborative team.  
  
  
• Strong commitment to delivering high-quality code and solutions on time and within scope.  

Educational qualifications 

• Bachelor's degree in computer science, engineering, or related field  

Desirable:  

• Experience with PHP.  

• Experience with Contact Centre, IVR, Virtual Agents, VoIP and telecommunications service providers is advantageous.  
   

Other requirements  

• This position requires the ability to be On Call.  

Key relationships  

There are no direct reports to this role.  

Key stakeholders include:  

• Service owners and their teams.  

• Technical leadership and senior management, including VPs.  

• Engineering teams.  

• Network and Telecom teams.  

• Customer service teams.  

• Compliance and infosec teams.  
   

Reporting Structure 

• This position reports to the Senior Engineering Manager  

Senior Systems Engineer

Overview

We are seeking a Senior Systems Engineer to support and enhance the infrastructure that underpins our global business operations. This role involves maintaining and improving enterprise-level systems, including data center operations, hardware platforms, virtualization, backups and recovery, operating systems, networking, and security.

The ideal candidate will have deep experience in enterprise infrastructure, be self-driven, and capable of independently leading projects from concept to completion. In addition to maintaining existing systems, this role will focus on modernizing and automating infrastructure to improve scalability and performance.

This is a global role that requires collaboration across time zones and includes participation in a 24x7 support rotation with occasional on-call responsibilities.

Key Responsibilities

• Deploy and manage hardware (including gray market systems) in enterprise data centers with assistance from on-site personnel.
• Design, implement, and migrate to modern private cloud infrastructure.
• Establish and maintain configuration management using Foreman, Puppet Enterprise, and Ansible for Linux environments.
• Enhance automated build and deployment pipelines for physical and virtual machines.
• Create configuration roles and automation code using tools like Ansible and Puppet.
• Develop scripts to automate daily tasks for the Systems Engineering team.
• Perform advanced troubleshooting for hardware, Linux, and Windows systems in large-scale environments.
• Lead and plan infrastructure projects independently.
• Provide subject matter expertise in designated technical areas; contribute to technical discussions and architecture decisions.
• Advise on data center best practices, including power configuration, HVAC, and rack design.

Required Qualifications

• 10+ years of Linux/Unix administration (Solaris, AIX, or other flavors)
• 3+ years of OpenStack engineering and administration
• 5+ years of VMWare or equivalent Engineering and Administration
• 5+ years of scripting experience with Bash, Perl, Ruby, Python, etc.
• 3–5 years of experience with system monitoring tools (Check_MK, Nagios, SolarWinds)
• 3–5 years of hands-on hardware management (Dell, SuperMicro, HP)
• 2–3 years of experience with Puppet for configuration management
• 5+ years of experience using Microsoft Office (Word, Excel, Outlook, Teams)

Preferred Qualifications

• 1–2 years of storage administration (EMC, NetApp, 3PAR, Hitachi)
• 1–2 years of experience with F5 load balancers
• 2–4 years of public or hybrid cloud experience (AWS, Azure, Rackspace)
• 2–3 years of application development experience (Java, C++, C#/VB.NET, PHP, HTML, JavaScript)
• 1–2 years of CI/CD experience (Jenkins, TeamCity, etc.)
• 2+ years with Ansible AWX or Tower

Candidate Profile

• Strong communication and interpersonal skills
• Skilled at mentoring and leading technical discussions (including whiteboarding sessions)
• Excellent documentation skills, particularly using wikis and diagramming tools like Visio or Lucidchart
• Ability to take direction while also contributing ideas for environment improvements
• Bachelor’s degree in computer science or a related field (or equivalent experience)

Digital Graphic Designer

Summary:

Zeta’s Marketing Operations is comprised of over 50 individuals who provide world class operational support to the stakeholders and clients of Zeta using multiple in-house and commercial performance marketing tools. Our Campaign Operations team is looking for a Digital Graphic Designer in our Hyderabad office to support our in-house Creative Team who loves to create visual stories that help people engage with brands in the digital marketing space.  The ideal candidate is eager to learn, open-minded, and interested in being part of a team that creates stunning visual support for our client’s and their respective campaigns. Attention to detail, combined with a strong working knowledge of design-related applications, is essential.

Essential Responsibilities:

• Contribute to the development of creative concepts, translating them into visual and interactive form
• Match strategic direction with appropriate design results for the digital and web-based marketing initiatives while providing quality assurance on creative deliverables
• Familiarity with designing for multiple formats such as email, display, social, web and mobile responsive/cross-platform
• Exhibit an awareness of current web design practices and issues of cross-browser compatibility
• Build and maintain a team rapport with production managers, content developers and all other Creative and Campaign Operations team personnel

Essential Competencies:

• Excellent communication skills and fluent in English (both written and verbal)
• Ability to take creative direction and produce highly engaging designs that show a strong attention to detail in a fast-paced team environment
• Excellent graphic design, layout and typography skills with strong, clean visuals
• Proficiency in Adobe Creative Suite programs (specifically Photoshop, Illustrator, XD)
• Familiarity and prior experience working with Figma and Sketch
• Knowledge of front-end development experience such as HTML/CSS is a plus
• Grasp of AI applications and UI/UX design processes or methodology, preferred
• Experience with photo-retouching and logo design and illustration
• Strong design portfolio (please provide link with resume)

Desired Characteristics:

• Bachelor’s degree in design or a related field
• 5+ years of relevant design experience in a digital agency, media company, advertising agency, production studio, creative services environment, etc.
• Strong collaboration, time management and multi-tasking skills
• Experience in a fast-paced service environment
• Comfortable with abbreviated development cycles and flexible with shifting priorities

Company Summary:

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.forbes.com/sites/shelleykohan/2024/06/19/amazon-partners-with-zeta-global-to-deliver-gen-ai-marketing-automation/

https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken-conference.html

https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html

The Senior Alliance Solutions Engineer Opportunity

Okta believes in Partners and, together with our technology, will help take Identity mainstream and consolidate our position as a Leader in the market.  Partner Solutions Engineers are dedicated to growing Okta business through the Channel, working closely with Regional Alliance Managers, Sales Representatives, Marketing and Partner Enablement.  As a Partner Solutions Engineer at Okta, you will have an opportunity to be a well-respected technical expert, building strong, long standing relationships with key Partners and Global System Integrators, supporting both global and India markets.  You will become your partners’ trusted advisor for anything Identity and Access Management related and will help them understand how Okta can best fit in their Go-To-Market (GTM) Strategy, integrate with their current offerings, help evangelize partner solutions within the Okta field teams and lead our partners in building Okta practices that deliver exceptional customer outcomes.

*This role requires in-person onboarding and travel to our San Francisco, CA HQ office during the first week of employment. 

What you’ll be doing 

• Build and manage technical relationships with assigned Partners and team with the assigned Okta Partner Account Team
• Drive incremental revenue through increased Okta solution sales with the support of Strategic Partners and their GTM strategies.
• Develop domain expertise and thought leadership regarding the Partners’ current areas of focus as well as in new areas for expansion
• Gather, track, and translate partner feedback to help steer the Okta product roadmap
• Deliver technical training sessions for Partners (leading workshops, demoing Okta features, explaining best practices and competitive differentiators)
• Field technical questions, inquiries and Request for Information from the Partners through in-person, virtual and office hours and provide support for building Partner COEs
• Establish and maintain technical expertise on current and developing Okta products and technology
• Provide oversight, guidance, and assistance during the Partners sales process (including RFP responses) to ensure mutual success
• Up to 25% travel in support of Partner, Okta and industry events

How you’ll be measured

• Direct and influenced revenue growth
• Partner developed and driven GTM Solution Offering driven into the market / their customer base
• Partner enablement and resource certification growth

What you’ll bring to the role

• 5+ years pre-sales engineering experience.
• Experience with implementing Okta, Auth0 or both
• An understanding of IAM / IDaaS competitive landscape
• Experience supporting or enabling partner ecosystems or alliances in cloud security, identity, or cybersecurity
• Strong presentation and communication skills at a technical level
• A passion to serve the partner as our customer and ensure their success within their customer bases. 
• Experience with at least one standard network security protocol. (OAuth, OAuth2, SAML, LDAP, OIDC)
• Knowledge in one or more of the following areas: web (Javascript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications
• Hands-on experience in cloud computing environments (AWS, GCP, Azure) 
• Confident dispensing knowledge to a highly skilled and experienced audience.
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.

#P21909_3132202

#LI-Hybrid

The Opportunity

We are looking for an exceptional Staff Engineer to build the next generation of our security offerings in the Postman product. You’ll be accountable for strategy, technical roadmap and architecture of the platform. You’ll work with multiple teams within Identity Engineering overseeing and contributing to delivery and owning critical KPIs such as availability and uptime. Your role involves designing, implementing, and running critical services for the security features in the product. We’re looking for a seasoned individual contributor leader who can work effectively with product management and engineering leaders within the company and build a high quality platform.

The ideal candidate is a strategic leader with attention to detail and a relentless drive for quality. They should be comfortable being very hands on and at the same being able to uplevel and provide high level guidance for others to execute. They should mentor senior engineers within the org to grow the next level of engineering leadership. They should also be strong communicators who can influence other leaders. Finally, they should have strong industry knowledge and bring best practices from the broader industry to the Postman’s security and trust offerings.

The ideal candidate is also strongly aligned with our values. We create with the same curiosity we see in our users. We value transparency and honest communication about our successes and failures. We have an inclusive work culture where we value diversity of opinion. We are motivated by delivering the absolute best experience for our users.

What You'll Do

• Technical Leadership
• Provide technical leadership for the architecture and help the teams build highly secure, scalable, reliable and performant systems that can cater to the needs of hundreds of millions of developers
• Provide technical leadership to identify dependencies and review key designs to ensure consistency with architecture and support for the business
• Lead the team to deliver on multiple projects in collaboration with key stakeholders
• Build an operational center of excellence with effective observability, considerations for scale and performance and focus on quality
• Be hands on and lead by example
• Prioritization and Roadmap
• Partner with the engineering leaders within the org and product leaders within the company
• Help the teams prioritize work and create a balanced roadmap
• Collaboration
• Work closely with senior leadership to drive org design, set and execute the roadmap and influence the strategy
• Collaborate with cross functional teams to align on goals, drive engineering initiatives, and create broad organizational impact
• Mentorship
• Be a mentor for senior engineers and help others grow
• Build the next level of engineering leadership

About you

• Bachelor’s degree in a Computer Science related field or equivalent practical experience
• 10+ years of experience hands on coding and familiarity with common programming languages (e.g. C, C++, Java, PHP, Python, JavaScript, NodeJS)
• 10+ years of engineering experience building end-end back end services
• Strong experience with security offerings such as vault store, token scanning, cryptography etc.
• Demonstrated experience leading cross-functional projects with a meaningful impact on the business
• Exceptional problem solving, design, and analytical skills
• Demonstrated experience designing highly scalable systems
• Sense of humor

About The Position 

Clinical Architecture is seeking a Website Administrator and SEO Specialist to join our Marketing department in the Indianapolis, IN area. This role is responsible for the development and optimization of Clinical Architecture’s brand website and a custom client-facing website.  

The successful candidate will collaborate with the Marketing department and other departments to ensure both websites remain current, accurate, and effective. This role combines technical website management with hands-on SEO execution to improve site performance, increase organic traffic, and support marketing efforts.  

• This role will report to our VP, Marketing.
• This role is required to be on site at our Carmel, IN Headquarters. Clinical Architecture offers ample flexibility to accommodate a healthy work-life balance. 
• Applicants must be authorized to work in the U.S. without sponsorship. 
• Providing false information on application questions may result in automatic dismissal of your application. Please answer questions truthfully and to the best of your ability. 

Responsibilities 

• Maintain, update, and build new pages to ensure performance, usability, and content accuracy.
• Troubleshoot and resolve site issues across WordPress and connected tools.
• Execute SEO strategies including keyword research, on-page optimization, internal linking, and backlink building.  
• Implement technical SEO best practices including metadata, site structure, and schema markup.  
• Monitor site performance using tools like Google Analytics and Search Console and identify improvement opportunities.
• Collaborate across the marketing team to optimize content, landing pages, and campaigns for search visibility.
• Create and support digital assets including blog graphics, social media images, basic page layouts, and other marketing visuals to enhance content engagement. 

Qualifications 

• Bachelor’s degree in Marketing, Business, Computer Science, or a related field.
• 3 to 5 years of experience in website management, SEO, or digital marketing.
• Working knowledge of HTML and CSS. Basic familiarity with PHP is a plus. Comfortable navigating WordPress.
• Experience with GA4, Search Console, SEMrush (or similar SEO tools), and HubSpot.
• Understanding of on-page and technical SEO fundamentals, including metadata, schema markup, and backlink strategies.  
• Familiarity with basic design tools (e.g., Canva, Adobe Creative Suite, or similar) and an eye for clean, user-friendly layouts.  
• Strong problem-solving skills and ability to manage multiple priorities. 

Overview:   The Senior Software Development Engineer L4 is expected to successfully work through complex tasks independently, understand the intricacies of the software development life cycle, and display strong adherence to fundamental software engineering principles in the production of software. This position possesses a deep understanding of the computer’s architectural design and other issues like testing and scalability of software products.

Duties and Responsibilities:

• Front-End Development: Build responsive, high-performance, and user-friendly web interfaces using Angular, TypeScript, HTML, and CSS.
• Back-End Development: Develop and maintain server-side applications and logic using PHP (often with frameworks like Laravel or NestJS).
• API Development and Integration: Design, develop, and implement robust RESTful APIs and web services to allow seamless data flow and integration between the Angular frontend and PHP backend, as well as with third-party services.
• Collaboration: Work closely with cross-functional teams including designers, product managers, and other developers to gather requirements, define project specifications, and deliver high-quality solutions.
• Code Quality and Testing: Write clean, maintainable, and testable code, participate in code reviews, and implement automated testing strategies to ensure code integrity and reliability.
• Troubleshooting and Optimization: Identify, debug, and resolve complex technical issues across the full stack, and optimize applications for maximum performance, speed, scalability, and security.
• Documentation and Best Practices: Create and maintain technical documentation, and stay up-to-date with emerging technologies and industry trends.

Job Requirements:

• 4 - 8 years of experience with software development in one or more programming languages, and with data structures/algorithms;
• Strong expertise in Angular and core front-end technologies (HTML5, CSS3, JavaScript, TypeScript).
• Solid experience with server-side programming using PHP (versions 8+) and related frameworks.
• Proficiency in database management systems like MySQL or PostgreSQL.
• Experience with API development and integration (RESTful services).
• Familiarity with version control systems, specifically Git.
• Knowledge of cloud platforms like AWS or Azure is beneficial.
•  

Education:

• Bachelor's degree in computer science, Software Engineering, or Information Technology
• Master's degree or PhD in Computer Science, a related technical field, or equivalent practical experience preferred.

Soft Skills:

• Excellent problem-solving and analytical abilities.
• Strong communication and collaboration skills for working in an Agile/Scrum environment.
• Attention to detail and a commitment to quality.

Your Role

We’re looking for an Engineering Manager to join our first product teams in Mumbai. You’ll be improving the operations of our internal team of sports analysts across Hudl Assist, Wyscout, InStat and Volleymetrics products. These products are used by thousands of teams around the world, from youth clubs to the pros. 

Example projects might include:

• Improving the tools used to deliver training to sports analysts
• Instrumenting our processes to facilitate continuous improvement for our operations team
• Iterating on manual data collection workflows to improve speed and accuracy
• Automating workflows using AI/ML, reducing manual effort, and improving scalability of our data pipelines

As an Engineering Manager, you’ll

• Be responsible for a diverse team. You’ll support your Engineers as they develop, test and maintain technical solutions. You’ll be a working manager, expected to balance management responsibilities with code contributions to ensure the team meets its commitments and delivers business impact.
• Work with a cross-functional team. You’ll collaborate with Engineering, Quality Assurance, Product, Design and Scrum disciplines to deliver product improvements for our customers. With our global team, these team members and stakeholders are located all over the world—so you may need to work evenings occasionally.
• Help improve analysis. You’ll work to improve training tools, processes and manual data collection workflows used by our sports analysts to improve their speed and accuracy.
• Automation & AI/ML. You’ll also play a key role in evolving our workflows through automation and AI/ML, helping reduce manual effort and improve scalability across our operations"

This role requires 4 days in the office per week, so we're currently considering candidates who live within a commuting distance of our offices in Mumbai.

Must-Haves

• Formal management experience. You have multiple years of experience managing Software Engineers and know how to guide teams to deliver business impact. You’ve taken the lead on tackling ambiguous technical challenges, proposing solutions to upcoming problems, and providing technical input on others’ work.
• Experience in mature, full-stack web applications. You’ve spent several years in a role, or roles, that had you building across all levels of a web application, from the client-side code, all the way down to the database. You have a professional background in TypeScript, React, GraphQL, C#, Java, PHP, MongoDB, MySQL and/or AWS
• English language proficiency. You have strong verbal and written communication skills. 
• Flexible schedule. We strive to maintain a healthy work-life balance, but in this role, it’s necessary to overlap your schedule with stakeholders and collaborators across time zones.

 Nice-to-Haves

• Experience working with AI/ML systems, particularly in applying models to automate workflows or process large datasets

Our Role

• Champion work-life harmony. We'll give you the flexibility you need in your work life (e.g., national and public holidays and timeout (meeting-free) days) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you'll own your work and have the agency to try new ideas.
• Encourage career growth. We're lifelong learners who encourage professional development. We'll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. We'll also provide you the tech stack and hardware to do your best work.
• Cover your medical insurance. Comprehensive medical insurance for employees, with partial reimbursement available for dependent coverage.
• Retiral benefits. We offer a Provident Fund and Gratuity.

About the Role

As a Senior Software Backend Engineer on the Service Monetization Team, you will help shape the future of our Service Monetization Platform. You will architect, build and optimize our subscriptions and payments platform that enables membership and powers revenue collection for Crunchyroll. Working with design, product, quality and data teams, you will solve complex challenges, optimize performance, and enhance user experience, directly contributing to the growth of the Crunchyroll fanbase. 

In the role of Senior Software Backend Engineer, you will report to the Engineering Manager in the Service Monetization organization.

About You

We get excited about candidates, like you, because 

• You’re an experienced and passionate Senior Software Backend Engineer with experience building robust and reliable backend services (8+ years of relevant experience in the software industry) 
• You’re experienced in Java, GoLang, Python, PHP, Typescript or Node.js
• You’re experienced with cloud technologies (API Gateway, Lambda, EC2, RDS, ECS)
• You’re experienced with databases (PostgresDB/MariaDB, DynamoDB/MongoDB)
• You’re experienced in operational excellence (on-call rotations, incident management)
• You excel in an Agile and collaborative environment, where your insights and expertise will help create technical solutions loved by our fans.

About the Team

The Service Monetization organization is responsible for building, maintaining, and securing systems that enable membership and collect payments information for Crunchyroll users. We are directly tied to many streams of revenue and pride ourselves on quality code, service reliability, and teamwork. Our day to day work includes integrations with payment providers, payments fraud detection and prevention, optimizations to reduce passive churn while maintaining PCI compliance. Our services process millions of payments in a highly secure, distributed, and scalable environment that is constantly evolving to meet the needs of both our fans and growing Crunchyroll business!

Crunchyroll Engineering 

Crunchyroll’s Engineering teams thrive on action, impact, ownership, curiosity, and fan obsession. We embrace evolution, concise documentation, excellence, and empowering engineers. As part of our team, you’ll take ownership of tasks, delivering high-quality results on time, exceeding fans’ expectations. We foster collaboration, fearlessly exploring innovative solutions and challenging the status quo. Our commitment to learning and curiosity drives us to embrace change and tackle complex challenges head-on, revolutionizing the anime streaming experience for our community.

About the role

As a Software Engineer on the Service Monetization Team, you will help shape the future of our Service Monetization Platform. You will architect, build and optimize our subscriptions and payments platform that enables membership and powers revenue collection for Crunchyroll. Working with design, product, quality and data teams, you will solve complex challenges, optimize performance, and enhance user experience, directly contributing to the growth of the Crunchyroll fanbase. 

In the role of Software Engineer, you will report to the Engineering Manager in the Service Monetization organization.

About You

We get excited about candidates, like you, because 

• You’re an experienced and passionate Software Engineer with experience building robust and reliable backend services (2+ years of relevant experience in the software industry) 
• You’re experienced in Java, GoLang, Python, PHP, Typescript or Node.js
• You’re experienced with cloud technologies (API Gateway, Lambda, EC2, RDS, ECS)
• You’re experienced with databases (PostgresDB/MariaDB, DynamoDB/MongoDB)
• You’re experienced in operational excellence (on-call rotations, incident management)
• You excel in an Agile and collaborative environment, where your insights and expertise will help create technical solutions loved by our fans.

About the Team

The Service Monetization organization is responsible for building, maintaining, and securing systems that enable membership and collect payments information for Crunchyroll users. We are directly tied to many streams of revenue and pride ourselves on quality code, service reliability, and teamwork. Our day to day work includes integrations with payment providers, payments fraud detection and prevention, optimizations to reduce passive churn while maintaining PCI compliance. Our services process millions of payments in a highly secure, distributed, and scalable environment that is constantly evolving to meet the needs of both our fans and growing Crunchyroll business!

The Opportunity 

We seek a Technical Support Engineer to join our team and deliver excellent service for a leading global SaaS company with millions of users. You will engage with customers, both technical and non-technical, on a personal level, across multiple support channels—including phone support. Familiarity with key languages like JavaScript, Node.js, and PHP is highly valued. Don't hesitate to apply even if you don't meet all the requirements—we welcome applicants from diverse backgrounds, including those without customer-facing experience.

Location requirement: This role is open to candidates based in Bangalore, India.

Timezone alignment: This role is aligned to India Standard Time (IST).

What You’ll Do

• Becoming a technical expert on the Postman platform
• Taking ownership of customer reported issues and seeing problems through to resolution
• Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues
• Working with engineering, product, and customer teams to ensure speedy resolution
• Streamline process, run experiments, build/maintain internal tools, build proofs-of-concepts for users
• Contributing to our FAQs, which serve as our customer’s knowledge base
• Interacting with Postman's developer community of 15 million+ via our support channels, our public Github issue tracker and the community
• Achieving key metrics around CSAT, responsiveness, and # of iterations to a successful resolution
• Providing real-time customer support via phone (and/or screen-sharing when appropriate), including triage, troubleshooting, escalation coordination, and clear follow-ups in writing
• Participating in weekend coverage to support customers outside of standard weekday hours, ensuring consistent responsiveness and handoffs across a globally distributed team

About You

• 2+ years of experience doing technical product support for a modern / SaaS product
• Previous experience with API Development / SaaS products
• Excellent client-facing skills
• Excellent written and verbal communication skills
• Very comfortable with technical concepts, great analytical skills, and can explain how Postman works to a range of audiences
• Familiarity with software products in general, basics of networking, fundamentals of REST APIs, and how the web works
• Able to work asynchronously with a globally-distributed team
• Familiarity with support platforms like Jira, Github, Zendesk and Confluence
• Comfortable providing customer support over the phone, including explaining technical concepts live, guiding troubleshooting steps, and maintaining a calm, structured approach during high-urgency issues
• Able to work standard hours aligned to IST
• Participate in weekend coverage as part of the role (via a rotating schedule or shifted week); timing and frequency may evolve as the team grows

Senior Software Engineer (Bengaluru) 

Join us in bringing joy to customer experience.  Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.    

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic self.  

The team  

The product engineering team drives the realization of practical AI solutions for the contact centre environment. Our existing Studio product stack is built on PHP/Laravel, Python and Vue.js technology deployed in private and public clouds. We leverage the latest cloud AI services such as Azure OpenAI, Google AI APIs, IBM Watson and Amazon Lex.  

Our vision is nothing less than to reimagine the experience of connection between end users and the brands which serve them. Our AI agents will offer self-service which delights and accomplishes tasks at super-human speeds, while also blending in live human agents for the many cases when a human touch is needed. Our AI agents will assist the live agents too and help supervisors and managers get the most out of their mix of human and AI labor. 

The role of Senior Software Engineer is for the Studio Innovations team, which modernizes existing Studio product. This team keeps our production systems stable, secure, and performing at their best, handling everything from enhancement of the existing studio product to modernize it into Java microservices on the GCP cloud. 

This position is based out of one of the offices of our affiliate Acqueon Technologies in India and will adopt the hybrid work arrangements of that location.  

Role purpose  

The role of a Senior Software Engineer in the R&D AI Automation Team is to design, develop, and maintain the software solution (Studio) with drag-drop flow builder and execution engine that integrates multiple channels like voice, SMS, and chatbot with the Five9 contact centre voice solution. This role would be a key developer role to modernize and re-architect the existing Studio product to use Java microservices on GCP. The Senior engineer's responsibilities include software design and development, testing and documentation across our backend, front-end and interaction management platforms to deliver end-to-end features, work with product owners and designers to expand the feature set and create high-quality user interfaces, take operational responsibility for the performance and quality of services owned by your team, potentially including taking part in an on-call rotation, deep dive into cutting edge technologies and work with the products team to transfer ideas into products.  

How you contribute  

• Understands various programming languages, frameworks, and development methodologies, which allow you to make informed decisions and solve complex technical challenges. 

• Help create blueprints that outline how different components of the system will interact, ensuring scalability, maintainability, and performance 

• Writing high-quality, efficient, and maintainable code that serves the purpose of scaling and tenancy management. Should follow coding best practices and contribute to developing software modules, features, and functionalities. 

• Contribute to production incident management and debugging complex issues using knowledge of monitoring tools, logging systems, and application performance management like New Relic, Grafana, Prometheus etc.  

• Mentor junior engineers, helping them develop their skills and grow as professionals. This fosters a culture of continuous learning and collaboration within the team. 

• Ensure that the development stays on track, milestones are met, and the project aligns with business objectives.  

• Collaborate with cross-functional teams, including product managers, designers, and quality assurance professionals, to ensure that everyone is aligned on project goals and progress. 
    

Skills, competencies and qualifications  

Required:  

• 5+ years of designing and developing high traffic distributed and scalable systems on a cloud-based platform (GCP. AWS or Azure) in a SaaS company. Hands-on expertise in cloud-native backend microservices with Java & backend frameworks like Spring Boot. 

• Highly proficient in a variety of programming languages, including but not limited to Java, PHP, Javascript, Python or others as required.   

• Experience with web development technologies such as HTML, CSS, JavaScript, and modern front-end frameworks like Vue.js or React.  

• Strong observability and monitoring exposure by monitoring tools, logging systems, and application performance management like New Relic, Grafana, Prometheus etc. 

• Expertise in databases (SQL and NoSQL), and their optimization techniques. 

• Expertise in CI/CD, Containerization and Kubernetes. 

• Awareness of web security best practices and the ability to implement security measures to protect applications and data.  

• Ability to deploy and monitor applications in production along with diagnosing any technical issues.  

• A portfolio of past projects showcasing full-stack development skills.  

• Ability to work independently and as part of a collaborative team.  

• Strong commitment to delivering high-quality code and solutions on time and within scope.  

Educational qualifications 

• Bachelor's degree in computer science, engineering, or related field  

Desirable:  

• Experience with PHP.  

• Experience with Contact Centre, IVR, Virtual Agents, VoIP and telecommunications service providers is advantageous.  
   

Other requirements  

• This position requires the ability to be On Call.  

Key relationships  

There are no direct reports to this role.  

Key stakeholders include:  

• Service owners and their teams.  

• Technical leadership and senior management, including VPs.  

• Engineering teams.  

• Network and Telecom teams.  

• Customer service teams.  

• Compliance and infosec teams.  
   

Reporting Structure 

• This position reports to the Senior Engineering Manager  

About the Role:

As a Website Backend Developer at Wrike, you will own the backend development of our global marketing website and related internal tools. Your work will power key customer-facing experiences, enable marketing and business teams to operate efficiently, and directly support Wrike’s growth by ensuring our web infrastructure is scalable, secure, and optimized for performance and SEO.

Your Impact:

• Design, develop, and maintain backend services for Wrike’s website, admin panels, and internal tools.
• Build and enhance components in our CMS and component management system.
• Develop and improve internal tools for managing incoming requests from marketing and other business stakeholders.
• Implement and optimize REST APIs to support website features and integrations.
• Contribute to SEO-oriented backend solutions that drive traffic and conversion.
• Proactively identify, propose, and implement technical improvements to increase performance, reliability, and maintainability.
• Participate in code reviews, ensuring high code quality, consistency, and adherence to best practices.

Your Qualifications:

• Bachelor’s or Master’s degree in Computer Science or a related field.
• 5+ years of production web development experience.
• Strong experience with PHP and Laravel (experience with YII2 or Symfony is a plus).
• Solid understanding of REST APIs, OOP, SQL, and Git.
• Proven experience working on SEO-oriented web projects.
• Ability to architect web applications and tools independently, from concept to deployment.
• Experience developing admin panels or content management systems.
• Hands-on participation in collaborative code review processes.
• User experience with advanced AI coding assistants (e.g., Cursor, Claude Code, Codex).
• Full professional proficiency in English (written and spoken).

Standout Qualities:

• Experience with modern JavaScript frameworks (Angular, React, Vue), HTTP requests, and TypeScript.
• Background in performance optimization for high-traffic websites.
• Practical application of engineering principles such as KISS, DRY, and SOLID in day-to-day work.
• General understanding of Continuous Integration (CI) processes and pipelines.
• Excellent interpersonal, written, and verbal communication skills, with the ability to collaborate across all levels of the organization.
• A team player who contributes to a fun, supportive, and productive team environment.

Team Dynamics:

You will join the Web Team, which is part of Wrike’s Business Development department. The team is organized into two Scrum teams composed of frontend engineers, backend engineers, QA, and designers. You will be a backend developer within one of these cross-functional squads, collaborating closely with marketing, customer-facing, HR, and other internal teams that rely on our websites, web tools, and admin panels. You’ll work in an environment that values openness, collaboration, and continuous improvement.

Our Work Style:

• Methodologies: Scrum, with clear goals set via OKRs.
• Backend: PHP 8.4, Laravel.
• Frontend/CMS: Twill CMS + Vue.js.
• Infrastructure: MySQL, Nginx.
• Additional Services: Several microservices and standalone projects using Node.js.

We combine a modern PHP/Laravel stack with a component-based CMS and a strong focus on SEO, performance, and marketing enablement. This role offers the opportunity to work on high-impact, customer-facing web properties at scale, while also building internal tools that directly empower business teams—giving you a broad scope of influence compared to many traditional backend roles.

Why Join Wrike?

• 18 calendar days of paid vacation (12 days of National & Festival holidays (10 fixed, 2 flexible))
• Sick Leave Compensation (5 Paid Uncertified Sick Days)
• Menstrual Leave: Twelve (12) days per calendar year. Women employees are eligible for up to 1 day of menstrual leave per month.
• Parental Leave: 26 Weeks Maternity / 4 Week Paternity 
• 2 Volunteer Days
• Group Medical Insurance (Employees + Dependents)
• Term Life Insurance (Rs 50,00,000)
• Personal Accident Insurance (Rs 50,00,000)
• Monthly Broadband / Internet Reimbursement (INR 1500)
• Hybrid Working Model + Complimentary Lunch & Snacks

Your recruitment buddy will be Tripti Sachan , Senior Recruiter 

#LI-TS1

Position Overview

We are seeking a proficient Embedded Security Engineer to join our team and contribute to the protection of our models deployed on robotic hardware. You will be responsible for conducting comprehensive threat modeling and security assessments, as well as supporting our engineering teams in adhering to established security standards and requirements. This role involves both software engineering techniques and deep learning methods to encode/encrypt trained models. A blend of technical acumen and collaborative skills is essential, as you will develop solutions to identified risks, write test cases for security controls, and actively participate in offensive security assessments.

Responsibilities

• Conduct detailed threat modeling and security assessments of critical assets.
• Regularly update threat models to reflect evolving threats and changes in the business environment.
• Identify and explore vulnerabilities in critical software components used across our environment.
• Create and implement technical solutions to mitigate identified risks, and maintain test cases to ensure the effectiveness and resilience of the solutions.
• Collaborate with engineering teams to ensure compliance with defined security standards and requirements.
• Provide support in the implementation of security measures.
• Lead penetration tests and red team exercises.

Preferred Qualifications

• BS, MS or higher degree in Computer Science, Robotics, Engineering or a related field, or equivalent practical experience.
• Proficiency developing higher-level languages (e.g., PHP, Python, C++, or Java).
• Experience with deep learning software, frameworks, and APIs (e.g., PyTorch, etc.).
• Experience with enterprise security.
• Proven experience in threat modeling, security assessments, and penetration testing.
• Strong understanding of cybersecurity principles, frameworks, and standards.
• Understanding and experience with securing transfer and storage of deep neural network models.

The Team

The Core Applications team takes pride in providing exceptional support and innovative solutions for a diverse range of essential applications and tools, including Agent Desktop Plus, Supervisor Plus, Admin Console, Freedom Application Platform, Internal Admin (Shell), Agent Assist UI, Nimbus, and Unified Portal / Login.

We have a passion for excellence. Our dedicated team is committed to optimizing user experiences, streamlining workflows, and enhancing productivity across the board. Whether empowering agents with intuitive interfaces, empowering supervisors with powerful management tools, or enabling seamless access to critical applications via multiple platforms, we strive to deliver with utmost efficiency and customer satisfaction.

Our mission is to shape the future of Five9, where innovation and collaboration go hand in hand as we strive to build a world-class ecosystem of integrated solutions that cater to the ever-evolving needs of our valued users.

Role Purpose

The role of a Senior Software Engineer in the Core Applications team is to design, develop, and maintain software solutions across the Core Applications software suite. Responsibilities include software architecture, design and development, testing and documentation across our backend and front-end platforms to deliver end-to-end features, working with product owners and designers to design and deliver new features and create high-quality user interfaces, taking operational responsibility for the performance and quality of services owned by the team, including taking part in an on-call rotation, deep diving into cutting edge technologies and working with the products team to transfer ideas into products. The role is also responsible for mentoring other developers at Five9.

How You Contribute

• Understands various programming languages, frameworks, and development methodologies, which allow you to make informed decisions and solve complex technical challenges.

• Writing high-quality, efficient, and maintainable code. Should follow coding best practices and contribute to the development of software modules, features, and functionalities.

• Troubleshoot and resolve complex technical issues. When problems arise, you use your experience and problem-solving skills to identify the root causes and implement effective solutions.

• Ensure that the development stays on track, milestones are met, and the project aligns with business objectives.

• Collaborate with cross-functional teams, including product managers, designers, and quality assurance professionals, to ensure that everyone is aligned on project goals and progress.

• Follows and contributes to processes, documentation, specifications, and APIs.

Skills, Competencies and Qualifications

Required

• Highly proficient in a variety of programming languages, including but not limited to TypeScript/JavaScript, Java, PHP, or others as required.

• Strong experience with web development technologies such as HTML, CSS, TypeScript/JavaScript, and modern front-end frameworks like React.

• Strong experience with server-side technologies, REST API design and implementation, microservice architecture, databases (SQL, NoSQL, and Redis), and back-end frameworks like Java Spring Boot.

• Awareness of web security best practices and the ability to implement security measures to protect applications and data.

• A portfolio of past projects showcasing full-stack design and development skills.

• Ability to work independently and as part of a collaborative team.

• Strong commitment to delivering high-quality, performant, and scalable code and solutions on time and within scope.

• Ability to mentor other developers directly and via code reviews.

• Bachelor’s degree (or equivalent) in relevant discipline.

Desirable

• Experience with Contact Centre, IVR, Virtual Agents, VoIP and telecommunications service providers is advantageous.

• Experience with Google Cloud Platform, Kubernetes, and CI/CD.

Other Requirements

• This position requires the ability to be On Call.

Key Relationships

There are no direct reports to this role. Key stakeholders include:

• Service owners and their teams

• Technical leadership and senior management, including VPs

• Engineering teams

• Network and Telecom teams

• Customer service teams

• Compliance and infosec teams

This is not a customer-facing role.

The Team

The Core Applications team takes pride in providing exceptional support and innovative solutions for a diverse range of essential applications and tools, including Agent Desktop Plus, Supervisor Plus, Admin Console, Freedom Application Platform, Internal Admin (Shell), Agent Assist UI, Nimbus, and Unified Portal / Login.

We have a passion for excellence. Our dedicated team is committed to optimizing user experiences, streamlining workflows, and enhancing productivity across the board. Whether empowering agents with intuitive interfaces, empowering supervisors with powerful management tools, or enabling seamless access to critical applications via multiple platforms, we strive to deliver with utmost efficiency and customer satisfaction.

Our mission is to shape the future of Five9, where innovation and collaboration go hand in hand as we strive to build a world-class ecosystem of integrated solutions that cater to the ever-evolving needs of our valued users.

Role Purpose

The role of a Senior Software Engineer in the Core Applications team is to design, develop, and maintain software solutions across the Core Applications software suite. Responsibilities include software architecture, design and development, testing and documentation across our backend and front-end platforms to deliver end-to-end features, working with product owners and designers to design and deliver new features and create high-quality user interfaces, taking operational responsibility for the performance and quality of services owned by the team, including taking part in an on-call rotation, deep diving into cutting edge technologies and working with the products team to transfer ideas into products. The role is also responsible for mentoring other developers at Five9.

How You Contribute

• Understands various programming languages, frameworks, and development methodologies, which allow you to make informed decisions and solve complex technical challenges.

• Writing high-quality, efficient, and maintainable code. Should follow coding best practices and contribute to the development of software modules, features, and functionalities.

• Troubleshoot and resolve complex technical issues. When problems arise, you use your experience and problem-solving skills to identify the root causes and implement effective solutions.

• Ensure that the development stays on track, milestones are met, and the project aligns with business objectives.

• Collaborate with cross-functional teams, including product managers, designers, and quality assurance professionals, to ensure that everyone is aligned on project goals and progress.

• Follows and contributes to processes, documentation, specifications, and APIs.

Skills, Competencies and Qualifications

Required

• Highly proficient in a variety of programming languages, including but not limited to TypeScript/JavaScript, Java, PHP, or others as required.

• Strong experience with web development technologies such as HTML, CSS, TypeScript/JavaScript, and modern front-end frameworks like React.

• Strong experience with server-side technologies, REST API design and implementation, microservice architecture, databases (SQL, NoSQL, and Redis), and back-end frameworks like Java Spring Boot.

• Awareness of web security best practices and the ability to implement security measures to protect applications and data.

• A portfolio of past projects showcasing full-stack design and development skills.

• Ability to work independently and as part of a collaborative team.

• Strong commitment to delivering high-quality, performant, and scalable code and solutions on time and within scope.

• Ability to mentor other developers directly and via code reviews.

• Bachelor’s degree (or equivalent) in relevant discipline.

Desirable

• Experience with Contact Centre, IVR, Virtual Agents, VoIP and telecommunications service providers is advantageous.

• Experience with Google Cloud Platform, Kubernetes, and CI/CD.

Other Requirements

• This position requires the ability to be On Call.

Key Relationships

There are no direct reports to this role. Key stakeholders include:

• Service owners and their teams

• Technical leadership and senior management, including VPs

• Engineering teams

• Network and Telecom teams

• Customer service teams

• Compliance and infosec teams

This is not a customer-facing role.

What we’re looking for

As a member of the Infrastructure team at SurveyMonkey, you will have a direct impact in designing, engineering and maintaining our Cloud, Messaging and Observability Platform. Solutioning with best practices, deployment processes, architecture, and support the ongoing operation of our multi-tenant AWS environments. This role presents a prime opportunity for building world-class infrastructure, solving complex problems at scale, learning new technologies and offering mentorship to other engineers.

What you’ll be working on

• Support and operate AWS environments following established best practices.
• Contribute to infrastructure automation using Terraform,CloudFormation,Ansible and CI/CD pipelines.
• Assist with deployments, monitoring, and troubleshooting production systems.
• Develop and enhance automation for infrastructure provisioning and deployments.
• Contribute to CI/CD pipeline improvements using tools like GitHub Actions,Jenkins, or GitLab.
• Work with containerized applications using Docker and Kubernetes.
• Implement and maintain monitoring, logging, and alerting systems.
• Work with tools like CloudWatch, Splunk, Grafana, Prometheus, or ELK.
• Participate in incident response and support efforts to improve system reliability and performance.
• Work closely with senior engineers and gradually take ownership of components.
• Participate in on-call rotations and support incident resolution.

We’d love to hear from people with:

• 5-7 years of relevant professional experience with cloud platforms such as AWS, Heroku.
• Experience with Terraform, Cloudformation Docker, Kubernetes, scripting (Bash/Python/Yaml), and helm.
• Experience with Splunk,  Grafana/Prometheus, ELK (Elasticsearch/Logstash/Kibana).
• Experience instrumenting PHP, Python, Java and Node.js applications to send metrics, traces, and logs to third-party Observability tooling.
• Experience with GitOps and tools like ArgoCD/fluxcd.
• Ability to listen and partner to understand requirements, troubleshoot problems, or promote the adoption of platforms.
• Experience with GitHub/GitHub Actions/Jenkins/Gitlab in either a software engineering or DevOps environment.
• Familiarity with databases and caching technologies, including PostgreSQL, MongoDB, Elasticsearch, Memcached, Redis, Kafka and Debezium.
• Preferably experience with secrets management, for example Hashicorp Vault or AWS Secret Manager.

SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, this opportunity is hybrid and requires you to work from the SurveyMonkey office in Bengaluru 3 days per week.

#LI-Hybrid

How You'll Make an Impact: 

As a Senior Fullstack Engineer on the Distribution Team, you'll be instrumental in developing and enhancing the products that connect Cloudbeds' ecosystem to the world's largest distribution channels. You'll architect scalable solutions using modern technologies, contribute to our microservices migration, and ensure our platform delivers exceptional performance and security for thousands of properties worldwide. Your work will directly impact how hotels reach guests through integrations with major platforms like Booking.com, AirBnb and beyond.

Our Distribution Team:

We're the bridge connecting properties to the global travel ecosystem. Our team tackles complex integration challenges that directly impact revenue for thousands of hotels worldwide, from building rock-solid connections with major OTAs to ensuring every booking flows seamlessly and securely. We balance innovation with pragmatism: migrating legacy systems to modern microservices while maintaining the reliability our customers depend on. If you thrive on solving hard technical problems with real business impact and love the challenge of both building greenfield features and refactoring legacy code, you'll feel right at home here.

What You Bring to the Team:

• Design and implement robust backend features and improvements using PHP, with a strong focus on performance optimization and scalability for our distribution platform
• Build intuitive frontend experiences using React and Vue, ensuring seamless user interactions across the Cloudbeds ecosystem
• Architect secure solutions for handling financial transactions and sensitive personal data, applying security best practices throughout the development lifecycle
• Write clean, well-tested, and well-documented code with comprehensive test coverage (unit, integration, end-to-end) to maintain high quality standards
• Lead technical discussions on complex concepts and requirements with both technical and non-technical stakeholders, driving alignment on backend and frontend architecture decisions
• Contribute to our ongoing initiative to migrate core platform components into microservices, helping shape the long-term technical vision
• Re-architect and refactor existing legacy systems to align with modern standards and project requirements, demonstrating ownership and commitment to continuous improvement
• Mentor team members through pair programming and code reviews, promoting best practices that elevate code quality and team processes
• Collaborate with cross-functional teams to plan, build, and ship high-quality features that delight our global customer base

What Sets You Up for Success:

• 5+ years of PHP web application software engineering experience
• 5+ years of experience with JS frameworks, Vue.js and React are preferred
• Solid experience with modern JavaScript/TypeScript
• Strong hands-on experience with Docker and containerized development workflows
• Demonstrated expertise in performance optimization and expert knowledge of relational databases, indexing, and searching technologies
• Strong understanding of security considerations, particularly for applications handling financial transactions and personal data
• Experience with test automation across all levels (unit, integration, end-to-end) and a passion for quality-driven development
• Proven track record of taking ownership of projects and delivering results independently
• Business-level English fluency (verbal and written) and excellent communication skills for collaborating across a globally distributed, remote-first team

Bonus Skills to Stand Out:

• Experience designing and building microservices and/or micro-frontends
• Hands-on experience with PHP frameworks (CodeIgniter, CakePHP, Laravel, Symfony)
• Cloud and infrastructure experience with Kubernetes, AWS, Terraform, and Argo CD
• Experience working with event-driven architectures and messaging systems (e.g., Kafka)

Compensation: Depending on your skills and experience, you can expect your annual compensation to be between $145,000 - $165,000

About Instead

Instead is a tax platform designed to help taxpayers and tax professionals collaborate to save money on taxes. As the first company in decades to receive IRS approvals to E-file 1040, 1041, 1120, 1120S, and 1065 — we're re-inventing a complex category. Founded in 2023, Instead combines LLMs with tax law to make tax management a continuous, proactive process rather than a dreaded annual deadline.

Instead's investors include Sarah Guo from Conviction (conviction.com), IRIS (irisglobal.com) the largest tax software provider in the UK and many of our partners and customers who believe in our mission and vision. The Instead team comprises talented leaders from leading tax, financial services and fintech companies — Gusto, Intuit, Zenefits, Thomson Reuters, Wolters Kluwer — as well as top tax & accounting firms such as PwC, BDO, RSM, and KPMG.

Instead was a 2024 Innovation Award Finalist in CPA Practice Advisor. Instead's CEO, Andrew Argue, is a CPA and has been named Top 100 Most Influential People in the Accounting Profession twice - Ones To Watch and CPA Practice Advisors 20 under 40.

About the role

We are seeking an experienced Webflow Developer to help create and maintain modern, responsive web applications that deliver outstanding user experiences. In this role, you will transform design concepts into interactive, accessible digital interfaces using leading technologies such as JavaScript and the React ecosystem, applying advanced performance optimization techniques. You will collaborate closely with design, backend, branding, and marketing teams—including regular partnership with our Branding —to develop scalable, maintainable frontend solutions that support user engagement and contribute to business growth. Hands-on development within Webflow will be a central focus, and experience as a Webflow architect is highly valued.

What you'll do

• Build and maintain interactive sites directly in Webflow, utilizing advanced features such as dynamic collections, localization, and component-driven structures.
• Develop responsive, branded web interfaces using HTML5, CSS3 (Grid, Flexbox), modern JavaScript (ES6+), and frameworks like React.js, Vue.js, Next.js, or Angular when needed.
• Translate designs into engaging, accessible user experiences, collaborating closely with designers using tools like Figma, Adobe XD, or Sketch.
• Optimize sites for performance, SEO, and accessibility (code splitting, lazy loading, WebP, WCAG/ADA standards).
• Integrate marketing tools and CMS platforms—Webflow CMS, Pardot, Salesforce —to support content and campaign goals.
• Automate and personalize workflows using Zapier, Make (Integromat), or Webflow’s in-built automations.
• Work hand-in-hand with the Branding and marketing team to ensure cohesive brand messaging, unified visual identity, and alignment with campaign objectives across all digital touchpoints.
• Participate in cross-functional meetings and brainstorming sessions with marketing, branding, and content stakeholders to shape, refine, and implement new digital initiatives.

What you'll need

•  5+ years web development experience with proven Webflow expertise: dynamic sites, CMS collections, localization, performance/SEO optimization
• Strong technical foundation in HTML5, CSS3, JavaScript (ES6+), and modern JS frameworks
• Design-to-code proficiency translating Figma/Adobe XD/Sketch into accessible, interactive web experiences
• Cross-platform expertise in responsive design, browser compatibility, and WCAG/ADA accessibility
• Integration skills with workflows, CMS platforms, and marketing analytics tools
• Collaborative mindset with excellent communication across teams, especially with Branding and marketing leads
• Quality-focused approach prioritizing web performance, accessibility, data-driven decisions, and attention to detail
• Adaptable problem-solver who learns new technologies, meets deadlines, and resolves technical issues effectively

Nice to have

• Advanced Webflow skills with component best practices, Client-First naming, and architect-level workflows
• Marketing tool proficiency including SEO platforms (SEMrush, Ahrefs), automation (Zapier), and paid media integration
• AI and design tools experience with ChatGPT, Midjourney, Webflow AI, and Figma collaboration
• Technical versatility in PHP, MySQL, CMS platforms, and data privacy compliance (GDPR, CCPA)
• Cross-functional experience on marketing-driven digital teams and branding projects
• A Bachelor’s degree in Computer Science, Web Development, or a related field, and relevant certifications or bootcamps, are a plus. 

Why join us

•  Work on a cutting-edge tax tech platform that’s transforming the industry.
•  Be part of a collaborative, mission-driven team.
•  Competitive compensation and benefits.

Equal Opportunity Employer - M/F/D/V

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

We trust our team with sensitive information, so all candidates who receive and accept employment offers must complete a background check before joining us

Frontend Developer

Particle41 is seeking a talented and versatile Frontend developer to join our innovative team. As a frontend developer, you will play a key role in designing, developing, and maintaining end-to-end software solutions that meet our clients' needs. You will work on both front-end and back-end technologies, collaborating with cross-functional teams to deliver high-quality products. This is an exciting opportunity to have an impact on projects and grow your skills in a supportive and dynamic environment.

In This Role, You Will:

Software Development

• Develop and maintain web applications using a combination of front-end and back-end technologies.
• Design responsive and user-friendly interfaces using modern JavaScript/TypeScript frameworks such as Next.js, React.js or Angular and front-end CSS frameworks like Tailwind and Bootstrap
• Implementing server-side logic and database integration using languages like Node.js, Python, or PHP and database technologies like ORMs, MySQL, MongoDB, or PostgreSQL will be an added advantage.
• Write clear and concise documentation for APIs, including usage guides and code examples, to facilitate integration by internal and external developers. Basic understanding of Open API specifications.
• Write clean, efficient, and well-documented code following industry best practices and coding standards.
• Strong understanding of the Javascript ecosystem and architecture and integrations with popular third-party libraries.
• Implement API authentication and authorization mechanisms, such as OAuth, JWT, or API keys, to ensure data security and privacy.

Requirements Gathering and Analysis

• Collaborate with designers, product managers, and other stakeholders to gather requirements and translate them into technical solutions.
• Participate in requirement analysis sessions to understand business needs and user requirements.
• Provide technical insights and recommendations during the requirements-gathering process.

Agile Development

• Participate in Agile development processes, including sprint planning, daily stand-ups, and sprint reviews.
• Work closely with Agile teams to deliver software solutions on time and within scope.
• Adapt to changing priorities and requirements in a fast-paced Agile environment.

Testing and Debugging

• Conduct thorough testing and debugging to ensure the reliability, security, and performance of applications.
• Write unit tests and validate the functionality of developed features and individual elements.
• Writing integration tests to ensure different elements within a given application function as intended and meet desired requirements.
• Identify and resolve software defects, code smells, and performance bottlenecks.

Continuous Learning and Innovation

• Stay updated with the latest technologies and trends in full-stack development.
• Propose innovative solutions to improve the performance, security, scalability, and maintainability of applications.
• Continuously seek opportunities to optimize and refactor existing codebase for better efficiency.
• Stay up-to-date with cloud platforms such as AWS, Azure, or Google Cloud Platform.

Collaboration

• Collaborate effectively with cross-functional teams, including designers, testers, and product managers.
• Foster a collaborative and inclusive work environment where ideas are shared and valued.

Skills and Experience We Value:

• Bachelor's degree in Computer Science, Engineering, or related field.
• Proven experience as a Frontend Developer or Software Engineer, with a minimum of 3 years of experience.
• Proficiency in front-end technologies such as HTML5, CSS3, JavaScript, and modern frameworks/libraries like React.js or Angular.
• Strong understanding of server-side languages such as Node.js Python, or PHP and related frameworks like Express.js or Flask.
• Experience with database technologies such as SQL (e.g., MySQL, PostgreSQL) and NoSQL (e.g., MongoDB) databases.
• Familiarity with version control systems like Git and collaborative development workflows.
• Solid understanding of software engineering principles, design patterns, and best practices.
• Excellent problem-solving and analytical skills, with a keen attention to detail.
• Effective communication skills, both written and verbal, and the ability to collaborate in a team environment.
• Adaptability and willingness to learn new technologies and tools as needed.

About Particle41
Our core values of Empowering, Leadership, Innovation, Teamwork, and Excellence drive everything we do to achieve the ultimate outcomes for our clients. Empowering Leadership for Innovation in Teamwork with Excellence ( ELITE )

• E - Empowering: Enabling individuals to reach their full potential.
• L - Leadership: Taking initiative and guiding each other toward success.
• I - Innovation: Embracing creativity and new ideas to stay ahead.
• T - Teamwork: Collaborating with empathy to achieve common goals.
• E - Excellence: Striving for the highest quality in everything we do.

We seek team members who embody these values and are committed to contributing to our mission. Particle41 welcomes individuals from all backgrounds who are committed to our mission and values. We provide equal employment opportunities to all employees and applicants, ensuring that hiring and employment decisions are based on merit and qualifications without discrimination based on race, color, religion, caste, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, local, or international laws. This policy applies to all aspects of employment and hiring. 

We appreciate your interest and encourage applicants from these regions to apply. If you need any assistance during the application or interview process, please feel free to reach out to us at careers@Particle41.com.