PHP Jobs in Hyderabad.
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Sr. Systems Engineer
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Senior Systems Engineer
Overview
We are seeking a Senior Systems Engineer to support and enhance the infrastructure that underpins our global business operations. This role involves maintaining and improving enterprise-level systems, including data center operations, hardware platforms, virtualization, backups and recovery, operating systems, networking, and security.
The ideal candidate will have deep experience in enterprise infrastructure, be self-driven, and capable of independently leading projects from concept to completion. In addition to maintaining existing systems, this role will focus on modernizing and automating infrastructure to improve scalability and performance.
This is a global role that requires collaboration across time zones and includes participation in a 24x7 support rotation with occasional on-call responsibilities.
Key Responsibilities
- Deploy and manage hardware (including gray market systems) in enterprise data centers with assistance from on-site personnel.
- Design, implement, and migrate to modern private cloud infrastructure.
- Establish and maintain configuration management using Foreman, Puppet Enterprise, and Ansible for Linux environments.
- Enhance automated build and deployment pipelines for physical and virtual machines.
- Create configuration roles and automation code using tools like Ansible and Puppet.
- Develop scripts to automate daily tasks for the Systems Engineering team.
- Perform advanced troubleshooting for hardware, Linux, and Windows systems in large-scale environments.
- Lead and plan infrastructure projects independently.
- Provide subject matter expertise in designated technical areas; contribute to technical discussions and architecture decisions.
- Advise on data center best practices, including power configuration, HVAC, and rack design.
Required Qualifications
- 10+ years of Linux/Unix administration (Solaris, AIX, or other flavors)
- 3+ years of OpenStack engineering and administration
- 5+ years of VMWare or equivalent Engineering and Administration
- 5+ years of scripting experience with Bash, Perl, Ruby, Python, etc.
- 3–5 years of experience with system monitoring tools (Check_MK, Nagios, SolarWinds)
- 3–5 years of hands-on hardware management (Dell, SuperMicro, HP)
- 2–3 years of experience with Puppet for configuration management
- 5+ years of experience using Microsoft Office (Word, Excel, Outlook, Teams)
Preferred Qualifications
- 1–2 years of storage administration (EMC, NetApp, 3PAR, Hitachi)
- 1–2 years of experience with F5 load balancers
- 2–4 years of public or hybrid cloud experience (AWS, Azure, Rackspace)
- 2–3 years of application development experience (Java, C++, C#/VB.NET, PHP, HTML, JavaScript)
- 1–2 years of CI/CD experience (Jenkins, TeamCity, etc.)
- 2+ years with Ansible AWX or Tower
Candidate Profile
- Strong communication and interpersonal skills
- Skilled at mentoring and leading technical discussions (including whiteboarding sessions)
- Excellent documentation skills, particularly using wikis and diagramming tools like Visio or Lucidchart
- Ability to take direction while also contributing ideas for environment improvements
- Bachelor’s degree in computer science or a related field (or equivalent experience)
Digital Graphic Designer
Summary:
Zeta’s Marketing Operations is comprised of over 50 individuals who provide world class operational support to the stakeholders and clients of Zeta using multiple in-house and commercial performance marketing tools. Our Campaign Operations team is looking for a Digital Graphic Designer in our Hyderabad office to support our in-house Creative Team who loves to create visual stories that help people engage with brands in the digital marketing space. The ideal candidate is eager to learn, open-minded, and interested in being part of a team that creates stunning visual support for our client’s and their respective campaigns. Attention to detail, combined with a strong working knowledge of design-related applications, is essential.
Essential Responsibilities:
- Contribute to the development of creative concepts, translating them into visual and interactive form
- Match strategic direction with appropriate design results for the digital and web-based marketing initiatives while providing quality assurance on creative deliverables
- Familiarity with designing for multiple formats such as email, display, social, web and mobile responsive/cross-platform
- Exhibit an awareness of current web design practices and issues of cross-browser compatibility
- Build and maintain a team rapport with production managers, content developers and all other Creative and Campaign Operations team personnel
Essential Competencies:
- Excellent communication skills and fluent in English (both written and verbal)
- Ability to take creative direction and produce highly engaging designs that show a strong attention to detail in a fast-paced team environment
- Excellent graphic design, layout and typography skills with strong, clean visuals
- Proficiency in Adobe Creative Suite programs (specifically Photoshop, Illustrator, XD)
- Familiarity and prior experience working with Figma and Sketch
- Knowledge of front-end development experience such as HTML/CSS is a plus
- Grasp of AI applications and UI/UX design processes or methodology, preferred
- Experience with photo-retouching and logo design and illustration
- Strong design portfolio (please provide link with resume)
Desired Characteristics:
- Bachelor’s degree in design or a related field
- 5+ years of relevant design experience in a digital agency, media company, advertising agency, production studio, creative services environment, etc.
- Strong collaboration, time management and multi-tasking skills
- Experience in a fast-paced service environment
- Comfortable with abbreviated development cycles and flexible with shifting priorities
Company Summary:
Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.
Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.
Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.
Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm
https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance
Ready to apply?
Apply to Zeta Global
Product Security Engineer
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Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
Position Overview:
We’re looking for a Product Security Engineer to solve large-scale security challenges while reducing the impact and burden of these security initiatives on engineering. We believe application security best enables the enterprise when it integrates into developer lifecycles.As a member of the Security Engineering team, you will collaborate with other security teams and the rest of DigitalOcean to guide secure architecture design and reduce security risk in the organization through the construction of guardrails and paved paths that empower engineers to make informed security decisions. Security at DO means solving incredibly complex problems at a high-scale that have real impact for our customers, our products, and for the larger internet community.
What You’ll Do:
- Provide holistic assessments of security layers across infrastructure, application, people, and processes.
- Collaborate with product managers, designers, and engineers to threat model and architect secure and resilient systems.
- Review source code against secure coding best practices and contribute security requirements.
- Drive the software design and implementation of security services, tools, and libraries to provide secure defaults to the rest of the organization.
- Promote security remediations in the CI/CD pipeline by building tools and services for engineers to consume (e.g. custom Semgrep implementation, developer-first secrets management).
- Help build the platform that ensures software development at DigitalOcean is safe, easy, and low-risk.
- Champion an internal security culture (developer training, internal CTFs, etc.).
- Help DigitalOcean engineers understand how security events impact them. Do they need to worry about the next Log4j CVE? How does RetBleed impact DigitalOcean’s fleet?
What You’ll Add to DigitalOcean:
We know you will have a unique combination of skills and don’t expect you to check every box on this list. Below are some of the skills that you have already acquired or will have the opportunity to learn while at DigitalOcean:
- Ability to clearly communicate security topics and vulnerability classes (e.g. OWASP Top Ten) and provide actionable direction to product teams.
- A record of partnering with internal engineering teams to tackle security problems across an entire stack with empathy and creativity. Engineering teams are our partners, not our adversaries.
- Hands-on experience in software engineering projects. We primarily develop in Python, JavaScript, and PHP. You are comfortable writing code with good test coverage.
- Working knowledge of modern development concepts (virtualized environments, containerization, continuous integration + delivery, Public Cloud such as AWS/GCP).
- Bachelor's degree in Computer Science or related field.
- 3+ years experience guiding software teams on security architecture design.
- 3+ years of experience in application security or product security roles.
- Do you have 3+ years of software engineering experience, are interested in moving into a dedicated security role, and can share examples of championing security issues in the past? We also want to speak to you!
- Proven professional experience guiding software teams on secure architecture design.
- Working knowledge of system architecture and/or application architecture.
- Experience building or reviewing threat models and ability to craft malicious user, attacker, and abuse/misuse cases.
- Working knowledge of hardware and software supply chain security.
This is a hybrid role based out of Bengaluru, India.
#LI-Hybrid
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Product Security Engineer
Share this job
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
Position Overview:
We’re looking for a Product Security Engineer to solve large-scale security challenges while reducing the impact and burden of these security initiatives on engineering. We believe application security best enables the enterprise when it integrates into developer lifecycles.As a member of the Security Engineering team, you will collaborate with other security teams and the rest of DigitalOcean to guide secure architecture design and reduce security risk in the organization through the construction of guardrails and paved paths that empower engineers to make informed security decisions. Security at DO means solving incredibly complex problems at a high-scale that have real impact for our customers, our products, and for the larger internet community.
What You’ll Do:
- Provide holistic assessments of security layers across infrastructure, application, people, and processes.
- Collaborate with product managers, designers, and engineers to threat model and architect secure and resilient systems.
- Review source code against secure coding best practices and contribute security requirements.
- Drive the software design and implementation of security services, tools, and libraries to provide secure defaults to the rest of the organization.
- Promote security remediations in the CI/CD pipeline by building tools and services for engineers to consume (e.g. custom Semgrep implementation, developer-first secrets management).
- Help build the platform that ensures software development at DigitalOcean is safe, easy, and low-risk.
- Champion an internal security culture (developer training, internal CTFs, etc.).
- Help DigitalOcean engineers understand how security events impact them. Do they need to worry about the next Log4j CVE? How does RetBleed impact DigitalOcean’s fleet?
What You’ll Add to DigitalOcean:
We know you will have a unique combination of skills and don’t expect you to check every box on this list. Below are some of the skills that you have already acquired or will have the opportunity to learn while at DigitalOcean:
- Ability to clearly communicate security topics and vulnerability classes (e.g. OWASP Top Ten) and provide actionable direction to product teams.
- A record of partnering with internal engineering teams to tackle security problems across an entire stack with empathy and creativity. Engineering teams are our partners, not our adversaries.
- Hands-on experience in software engineering projects. We primarily develop in Python, JavaScript, and PHP. You are comfortable writing code with good test coverage.
- Working knowledge of modern development concepts (virtualized environments, containerization, continuous integration + delivery, Public Cloud such as AWS/GCP).
- Bachelor's degree in Computer Science or related field.
- 3+ years experience guiding software teams on security architecture design.
- 3+ years of experience in application security or product security roles.
- Do you have 3+ years of software engineering experience, are interested in moving into a dedicated security role, and can share examples of championing security issues in the past? We also want to speak to you!
- Proven professional experience guiding software teams on secure architecture design.
- Working knowledge of system architecture and/or application architecture.
- Experience building or reviewing threat models and ability to craft malicious user, attacker, and abuse/misuse cases.
- Working knowledge of hardware and software supply chain security.
This is a hybrid role based out of Hyderabad, India.
#LI-Hybrid
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Sr.Cloud Support Engineer-Database
Share this job
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
Position Overview
We are looking for a Cloud Support Engineer - Database who is passionate about cloud infrastructure, database technologies, and delivering exceptional customer experiences, while providing high-touch, white-glove support to strategic accounts.
As a Cloud Support Engineer (IC2) at DigitalOcean, you will join a dynamic team dedicated to supporting and empowering customers to successfully run their workloads on our platform. You will work closely with customers to troubleshoot issues, optimize database performance, and guide them in adopting best practices across managed databases and cloud infrastructure.
In this role, you will build strong technical depth across database systems and DigitalOcean products while developing your ability to handle increasingly complex customer scenarios. You will collaborate cross-functionally with Product and Engineering to ensure seamless customer outcomes. This role reports to the Manager, Cloud Support Engineer.
What You'll Do
- Deliver hands-on technical support for database and cloud infrastructure issues across technologies such as MySQL, PostgreSQL, Valkey (Redis), MongoDB and Clickhouse, with exposure to cloud-native and Kubernetes environments.
- Diagnose and resolve production issues impacting database performance, availability, replication, backups, and connectivity
- Guide customers in designing scalable, reliable, and high-performing database architectures on DigitalOcean
- Collaborate with senior engineers (IC3/IC4) and stakeholders to support onboarding, migrations, customer success, and the resolution of complex escalations.
- Participate in incident response and on-call rotations to support critical customer issues
- Contribute to team growth through case reviews and knowledge sharing, while developing and maintaining technical documentation and playbooks to drive continuous improvement.
- Advocate for customer feedback to influence product improvements and platform enhancements
- Identify opportunities to leverage automation and AI tools to streamline support workflows, reduce manual effort, and improve response quality.
- Use monitoring and observability tools to diagnose performance bottlenecks and system behavior.
Key Metrics
- Customer Satisfaction (CSAT)
- Time to Resolution / SLA adherence
- Escalation quality and resolution effectiveness
- Documentation and knowledge base contributions
- Customer adoption of best practices
What You'll Add to DigitalOcean
- 2–5 years of experience in technical support, DevOps, cloud engineering, or similar roles
- Hands-on experience with some of the major database systems (e.g., PostgreSQL, MySQL, Redis, MongoDB, Clickhouse), with some familiarity across Kafka and others.
- Strong Foundational knowledge of Linux, networking, and cloud infrastructure concepts
- Understanding of database fundamentals including backups, replication, indexing, and performance tuning
- Strong troubleshooting skills across application, database, and infrastructure layers
- Customer-first mindset with a passion for solving technical problems and delivering great support experiences
- Effective communication skills with the ability to explain technical concepts clearly
- Ability to work both independently and collaboratively in a fast-paced environment
Preferred Qualification:
- Proven experience contributing to open-source projects, particularly in the database ecosystem (e.g., MySQL, PostgreSQL, Redis, MongoDB) or related technologies like Kafka, OpenSearch, or database migration tools.
- Exposure to cloud platforms (e.g., AWS, Azure, Google Cloud) and experience with multi-cloud or hybrid cloud environments.
- Basic Experience to distributed systems or containerized environments (e.g., Kubernetes)
- Hands-on experience with Infrastructure-as-Code tools such as Terraform, Helm, or Ansible.
- Contributions to open-source projects, technical blogs, or documentation related to databases or cloud-native technologies
- At least one of the Database Certifications, such as Oracle Certified Professional or Databases Administrator
- Exposure to one or more programming languages (PHP, Python, NodeJS) or a strong interest in developing coding skills.
This is a hybrid role based out of Hyderabad, India.
#LI-Hybrid
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Sr. Cloud Support Engineer-Database
Share this job
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
Position Overview
We are looking for a Cloud Support Engineer - Database who is passionate about cloud infrastructure, database technologies, and delivering exceptional customer experiences, while providing high-touch, white-glove support to strategic accounts.
As a Cloud Support Engineer (IC2) at DigitalOcean, you will join a dynamic team dedicated to supporting and empowering customers to successfully run their workloads on our platform. You will work closely with customers to troubleshoot issues, optimize database performance, and guide them in adopting best practices across managed databases and cloud infrastructure.
In this role, you will build strong technical depth across database systems and DigitalOcean products while developing your ability to handle increasingly complex customer scenarios. You will collaborate cross-functionally with Product and Engineering to ensure seamless customer outcomes. This role reports to the Manager, Cloud Support Engineer.
What You'll Do
- Deliver hands-on technical support for database and cloud infrastructure issues across technologies such as MySQL, PostgreSQL, Valkey (Redis), MongoDB and Clickhouse, with exposure to cloud-native and Kubernetes environments.
- Diagnose and resolve production issues impacting database performance, availability, replication, backups, and connectivity
- Guide customers in designing scalable, reliable, and high-performing database architectures on DigitalOcean
- Collaborate with senior engineers (IC3/IC4) and stakeholders to support onboarding, migrations, customer success, and the resolution of complex escalations.
- Participate in incident response and on-call rotations to support critical customer issues
- Contribute to team growth through case reviews and knowledge sharing, while developing and maintaining technical documentation and playbooks to drive continuous improvement.
- Advocate for customer feedback to influence product improvements and platform enhancements
- Identify opportunities to leverage automation and AI tools to streamline support workflows, reduce manual effort, and improve response quality.
- Use monitoring and observability tools to diagnose performance bottlenecks and system behavior.
Key Metrics
- Customer Satisfaction (CSAT)
- Time to Resolution / SLA adherence
- Escalation quality and resolution effectiveness
- Documentation and knowledge base contributions
- Customer adoption of best practices
What You'll Add to DigitalOcean
- 2–5 years of experience in technical support, DevOps, cloud engineering, or similar roles
- Hands-on experience with some of the major database systems (e.g., PostgreSQL, MySQL, Redis, MongoDB, Clickhouse), with some familiarity across Kafka and others.
- Strong Foundational knowledge of Linux, networking, and cloud infrastructure concepts
- Understanding of database fundamentals including backups, replication, indexing, and performance tuning
- Strong troubleshooting skills across application, database, and infrastructure layers
- Customer-first mindset with a passion for solving technical problems and delivering great support experiences
- Effective communication skills with the ability to explain technical concepts clearly
- Ability to work both independently and collaboratively in a fast-paced environment
Preferred Qualification:
- Proven experience contributing to open-source projects, particularly in the database ecosystem (e.g., MySQL, PostgreSQL, Redis, MongoDB) or related technologies like Kafka, OpenSearch, or database migration tools.
- Exposure to cloud platforms (e.g., AWS, Azure, Google Cloud) and experience with multi-cloud or hybrid cloud environments.
- Basic Experience to distributed systems or containerized environments (e.g., Kubernetes)
- Hands-on experience with Infrastructure-as-Code tools such as Terraform, Helm, or Ansible.
- Contributions to open-source projects, technical blogs, or documentation related to databases or cloud-native technologies
- At least one of the Database Certifications, such as Oracle Certified Professional or Databases Administrator
- Exposure to one or more programming languages (PHP, Python, NodeJS) or a strong interest in developing coding skills.
This is a hybrid role based out of Bengaluru, India.
#LI-Hybrid
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Customer Success Engineer II - Database
Share this job
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We are looking for a Customer Success Engineer II - Database who is passionate about cloud infrastructure, database technologies, and delivering exceptional customer experiences, while providing high-touch, white-glove support to strategic accounts.
As a Customer Success Engineer II at DigitalOcean, you will join a dynamic team dedicated to supporting and empowering customers to successfully run their workloads on our platform. You will work closely with customers to troubleshoot issues, optimize database performance, and guide them in adopting best practices across managed databases and cloud infrastructure.
In this role, you will build strong technical depth across database systems and DigitalOcean products while developing your ability to handle increasingly complex customer scenarios. You will collaborate cross-functionally with Product and Engineering to ensure seamless customer outcomes. This role reports to the Manager, Customer Success Engineer.
What You'll Do
- Deliver hands-on technical support for database and cloud infrastructure issues across technologies such as MySQL, PostgreSQL, Valkey (Redis), MongoDB and Clickhouse, with exposure to cloud-native and Kubernetes environments
- Diagnose and resolve production issues impacting database performance, availability, replication, backups, and connectivity
- Guide customers in designing scalable, reliable, and high-performing database architectures on DigitalOcean
- Collaborate with senior engineers and stakeholders to support onboarding, migrations, customer success, and the resolution of complex escalations contributing to root cause analysis and resolution
- Analyze customer architectures to identify improvement opportunities and recommend best practices
- Participate in incident response and on-call rotations to support critical customer issues
- Contribute to team growth through case reviews and knowledge sharing, while developing and maintaining technical documentation and playbooks to drive continuous improvement.
- Advocate for customer feedback to influence product improvements and platform enhancements
- Identify opportunities to leverage automation and AI tools to streamline support workflows, reduce manual effort, and improve response quality.
- Use monitoring and observability tools to diagnose performance bottlenecks and system behavior.
Key Metrics
- Customer Satisfaction (CSAT)
- Time to Resolution / SLA adherence
- Escalation quality and resolution effectiveness
- Documentation and knowledge base contributions
- Customer adoption of best practices
What You'll Add to DigitalOcean
Required Experience & skills
- 2–5 years of experience in technical support, DevOps, cloud engineering, or similar roles
- Hands-on experience with some of the major database systems (e.g., PostgreSQL, MySQL, Redis, MongoDB, Clickhouse), with some familiarity across Kafka and others.
- Strong Foundational knowledge of Linux, networking, and cloud infrastructure concepts
- Understanding of database fundamentals including backups, replication, indexing, and performance tuning
- Strong troubleshooting skills across application, database, and infrastructure layers
- Customer-first mindset with a passion for solving technical problems and delivering great support experiences
- Effective communication skills with the ability to explain technical concepts clearly
- Ability to work both independently and collaboratively in a fast-paced environment
Preferred Qualification:
- Proven experience contributing to open-source projects, particularly in the database ecosystem (e.g., MySQL, PostgreSQL, Redis, MongoDB) or related technologies like Kafka, OpenSearch, or database migration tools.
- Exposure to cloud platforms (e.g., AWS, Azure, Google Cloud) and experience with multi-cloud or hybrid cloud environments.
- Basic Experience to distributed systems or containerized environments (e.g., Kubernetes)
- Hands-on experience with Infrastructure-as-Code tools such as Terraform, Helm, or Ansible.
- Contributions to open-source projects, technical blogs, or documentation related to databases or cloud-native technologies
- At least one of the Database Certifications, such as Oracle Certified Professional or Databases Administrator
- Exposure to one or more programming languages (PHP, Python, NodeJS) or a strong interest in developing coding skills.
JR: [2026-7645]
*This job is located in Hyderabad, India
#LI-Hybrid
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Storable is looking for a highly-skilled Software Engineering Manager who will be:
- Responsible for growing and mentoring a team of engineers
- Accountable for the team’s overall performance through the next phase of Storable’s growth.
Successful candidates will have:
- Outstanding analytic capabilities,
- A track record of delivering successful products as both a developer and lead, and
- The ability to prioritize changing demands in addition to being extremely process-focused in a fast paced environment.
The successful candidate must be a passionate, transparent, and straightforward leader and communicator, energized by the idea of developing talent and a world-class engineering organization.
Storable RV Division
This position is specifically focused within Storable’s RV (recreational vehicle) and Campground Division. You’ll be working to engineer and maintain software that assists Newbook and other operators with bookings, point of sale, customer management, and industry-specific tasks.
Responsibilities
- Own and champion the development process of our web-based applications, including: SDLC, coding standards, code reviews, check-ins and builds, issue tracking, bug triages, incident management. and testing.
- Build and maintain a high-performing software development team including hiring, training, and onboarding.
- Identify opportunities to eliminate non-value add activities to enable our developers to do what they love best—developing! No pointless meetings, no unnecessary interruptions, no random changes of course, no new problems from on high dumped in their lap each month.
- Identify growth opportunities for team members to continue to learn and develop in a supportive environment.
- Provide an engaging and challenging landscape for career growth.
- Provide leadership, mentorship, and motivation to the engineering team to sustain high levels of productivity and morale.
- Collaborate with Product Management on product requirements.
- Champion and advocate for the engineering team to the rest of the organization.
- Create a positive culture of fairness, quality, and accountability while challenging the status quo and bringing new ideas to light.
- Participate as a member of Storable’s Engineering Leadership team to build a high performing organization across multiple locations.
Requirements
- 8+ years of software development experience, 1+ years of development leadership experience.
- Demonstrated technical leadership and people management skills and with attention to detail.
- Experience with agile development processes.
- Hands-on experience in driving/leading technical efforts in cloud-based applications.
- Proven track record of driving quality within a team, with a commitment to automated testing.
- Strong communication skills with the ability to effectively influence products at different levels of abstraction and communicate to both technical and non-technical audiences.
- Excellent coding skills to provide guidance and craftsmanship for our engineers
- Technical acumen to provide solid judgment in situations so you can provide the optimal short term decisions without sacrificing long term technology goals
- Demonstrated critical analysis skills to provide continuous improvement of technology, process, and productivity
- Adaptable to new processes and ideas
Technical Experience
We are looking for someone who has experience working in environments that utilize some of the following technologies:
- AWS & Azure
- PHP
- Typescript
- Node.js
- React.js
- Material UI
- Jira
- GitHub
- CI/CD
- SQL (MySQL, PostgreSQL, SQL Server)
- MongoDB
About Us:
At Storable, we’re redefining property management for specialty real estate. Tailored for the self-storage, marine, and RV & camping industries, we seamlessly integrate management software with marketplace listings, websites, CRM, insurance, payments and more. Dedicated to empowering owners and operators, Storable helps you win more every day. Explore our platform solutions at www.storable.com.
At the heart of Storable is our “Win More” culture, which reflects our commitment to delivering exceptional value to our customers and fostering the personal and professional growth of our employees. We strive to empower our team and our customers to achieve and win more than ever before.
Benefits and Perks:
- Comprehensive Insurance (FAQ) - ₹6 lakh health coverage for self, spouse, 2 children, and parents. Life & accidental insurance for additional protection. CTC*3 or 1 CR whichever is the lesser
- Internet & Mobile Reimbursement - ₹1500/month for internet and ₹1000/month for mobile expenses.
- Learning & Growth - Access LinkedIn Learning and AWS certification reimbursements to enhance your skills.
- Wellness Programs - Participate in Bright Breaks to recharge and maintain a balanced lifestyle.
- Free Meals & Snacks - Enjoy complimentary lunches and a variety of snacks daily.
- Bucketlist & Recognition - The Bucketlist program allows you to recognize your peers and colleagues. Each month, individual contributors receive $15, while managers receive $30. Additionally, we have recognition awards to celebrate employee achievements across various categories.
- Special Celebrations - $100 gift when you get married, welcome a new baby, or buy a home.
- Leave Policy - 50 days of leave annually, including 10 holidays, for rest and rejuvenation.
Important Notice: Protect Yourself from Fraudulent Activities Targeting Job Seekers
We’ve been made aware of fraudulent activities where an individual or group is pretending to represent Storable, attempting to deceive job seekers by using our company's good name and stellar reputation.
To protect yourself, please consider the following guidelines:
- Official Communication: All genuine communication from Storable will come from official email addresses, ending in “@storable.com.” Be cautious of any communication that doesn’t match this criteria.
- No Unsolicited Offers: We do not extend job offers without a formal interview process. If you receive an unsolicited job offer claiming to be from Storable or any of its representatives, it’s a red flag.
- Verification: If you’re uncertain about the legitimacy of any job offer or communication claiming to be from Storable, please directly contact our HR department directly at POps@storable.com for verification.
Your security and trust are paramount to us. If you suspect you’ve been contacted by someone falsely claiming to be from Storable or using our company's name for any dubious purpose, please immediately report the incident to POps@storable.com
We’re committed to ensuring a transparent and secure hiring process.
Ready to apply?
Apply to Storable
Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building.
Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.
Overview: The Senior Software Development Engineer L4 is expected to successfully work through complex tasks independently, understand the intricacies of the software development life cycle, and display strong adherence to fundamental software engineering principles in the production of software. This position possesses a deep understanding of the computer’s architectural design and other issues like testing and scalability of software products.
Duties and Responsibilities:
- Front-End Development: Build responsive, high-performance, and user-friendly web interfaces using Angular, TypeScript, HTML, and CSS.
- Back-End Development: Develop and maintain server-side applications and logic using PHP (often with frameworks like Laravel or NestJS).
- API Development and Integration: Design, develop, and implement robust RESTful APIs and web services to allow seamless data flow and integration between the Angular frontend and PHP backend, as well as with third-party services.
- Collaboration: Work closely with cross-functional teams including designers, product managers, and other developers to gather requirements, define project specifications, and deliver high-quality solutions.
- Code Quality and Testing: Write clean, maintainable, and testable code, participate in code reviews, and implement automated testing strategies to ensure code integrity and reliability.
- Troubleshooting and Optimization: Identify, debug, and resolve complex technical issues across the full stack, and optimize applications for maximum performance, speed, scalability, and security.
- Documentation and Best Practices: Create and maintain technical documentation, and stay up-to-date with emerging technologies and industry trends.
Job Requirements:
- 4 - 8 years of experience with software development in one or more programming languages, and with data structures/algorithms;
- Strong expertise in Angular and core front-end technologies (HTML5, CSS3, JavaScript, TypeScript).
- Solid experience with server-side programming using PHP (versions 8+) and related frameworks.
- Proficiency in database management systems like MySQL or PostgreSQL.
- Experience with API development and integration (RESTful services).
- Familiarity with version control systems, specifically Git.
- Knowledge of cloud platforms like AWS or Azure is beneficial.
Education:
- Bachelor's degree in computer science, Software Engineering, or Information Technology
- Master's degree or PhD in Computer Science, a related technical field, or equivalent practical experience preferred.
Soft Skills:
- Excellent problem-solving and analytical abilities.
- Strong communication and collaboration skills for working in an Agile/Scrum environment.
- Attention to detail and a commitment to quality.
This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions)
If you don’t meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles.
By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth.
Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.
To review the legal requirements, including all labor law posters, please visit this link
To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this link
Ready to apply?
Apply to Inovalon
Software Engineer
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About Crunchyroll
Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.
Join our team, and help us shape the future of anime!
Crunchyroll Engineering
Crunchyroll’s Engineering teams thrive on action, impact, ownership, curiosity, and fan obsession. We embrace evolution, concise documentation, excellence, and empowering engineers. As part of our team, you’ll take ownership of tasks, delivering high-quality results on time, exceeding fans’ expectations. We foster collaboration, fearlessly exploring innovative solutions and challenging the status quo. Our commitment to learning and curiosity drives us to embrace change and tackle complex challenges head-on, revolutionizing the anime streaming experience for our community.
About the role
As a Software Engineer on the Service Monetization Team, you will help shape the future of our Service Monetization Platform. You will architect, build and optimize our subscriptions and payments platform that enables membership and powers revenue collection for Crunchyroll. Working with design, product, quality and data teams, you will solve complex challenges, optimize performance, and enhance user experience, directly contributing to the growth of the Crunchyroll fanbase.
In the role of Software Engineer, you will report to the Engineering Manager in the Service Monetization organization.
About You
We get excited about candidates, like you, because
- You’re an experienced and passionate Software Engineer with experience building robust and reliable backend services (2+ years of relevant experience in the software industry)
- You’re experienced in Java, GoLang, Python, PHP, Typescript or Node.js
- You’re experienced with cloud technologies (API Gateway, Lambda, EC2, RDS, ECS)
- You’re experienced with databases (PostgresDB/MariaDB, DynamoDB/MongoDB)
- You’re experienced in operational excellence (on-call rotations, incident management)
- You excel in an Agile and collaborative environment, where your insights and expertise will help create technical solutions loved by our fans.
About the Team
The Service Monetization organization is responsible for building, maintaining, and securing systems that enable membership and collect payments information for Crunchyroll users. We are directly tied to many streams of revenue and pride ourselves on quality code, service reliability, and teamwork. Our day to day work includes integrations with payment providers, payments fraud detection and prevention, optimizations to reduce passive churn while maintaining PCI compliance. Our services process millions of payments in a highly secure, distributed, and scalable environment that is constantly evolving to meet the needs of both our fans and growing Crunchyroll business!
About our Values
We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value
-
Courage. We believe that when we overcome fear, we enable our best selves.
-
Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
- Kaizen. We have a growth mindset committed to constant forward progress.
-
Service. We serve our community with humility, enabling joy and belonging for others.
Our commitment to diversity and inclusion
Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.
We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.
Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs
Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf
Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.
Ready to apply?
Apply to Crunchyroll, LLC
Senior Software Engineer -Backend/Full Stack
Share this job
About Crunchyroll
Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.
Join our team, and help us shape the future of anime!
About the Role
As a Senior Software Backend Engineer on the Service Monetization Team, you will help shape the future of our Service Monetization Platform. You will architect, build and optimize our subscriptions and payments platform that enables membership and powers revenue collection for Crunchyroll. Working with design, product, quality and data teams, you will solve complex challenges, optimize performance, and enhance user experience, directly contributing to the growth of the Crunchyroll fanbase.
In the role of Senior Software Backend Engineer, you will report to the Engineering Manager in the Service Monetization organization.
About You
We get excited about candidates, like you, because
- You’re an experienced and passionate Senior Software Backend Engineer with experience building robust and reliable backend services (8+ years of relevant experience in the software industry)
- You’re experienced in Java, GoLang, Python, PHP, Typescript or Node.js
- You’re experienced with cloud technologies (API Gateway, Lambda, EC2, RDS, ECS)
- You’re experienced with databases (PostgresDB/MariaDB, DynamoDB/MongoDB)
- You’re experienced in operational excellence (on-call rotations, incident management)
- You excel in an Agile and collaborative environment, where your insights and expertise will help create technical solutions loved by our fans.
About the Team
The Service Monetization organization is responsible for building, maintaining, and securing systems that enable membership and collect payments information for Crunchyroll users. We are directly tied to many streams of revenue and pride ourselves on quality code, service reliability, and teamwork. Our day to day work includes integrations with payment providers, payments fraud detection and prevention, optimizations to reduce passive churn while maintaining PCI compliance. Our services process millions of payments in a highly secure, distributed, and scalable environment that is constantly evolving to meet the needs of both our fans and growing Crunchyroll business!
About our Values
We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value
-
Courage. We believe that when we overcome fear, we enable our best selves.
-
Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
- Kaizen. We have a growth mindset committed to constant forward progress.
-
Service. We serve our community with humility, enabling joy and belonging for others.
Our commitment to diversity and inclusion
Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.
We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.
Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs
Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf
Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.
Ready to apply?
Apply to Crunchyroll, LLC
Support Specialist – India
Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted by top Fortune 500 firms and SMBs worldwide, Decisions empowers diverse industries around the globe to streamline and improve their processes, enhancing efficiency and yielding results, regardless of technical expertise. This no-code automation platform seamlessly integrates AI tools, rules engines, and workflow management, enabling the transformation of customer experiences, modernization of legacy systems, and the achievement of automation goals three times faster than traditional software development.
Description
We are seeking a highly technical and customer-focused Application Support Engineer to provide enterprise-level support for workflow and BPM platform customers. This role combines hands-on troubleshooting with structured SLA-driven support operations and cross-functional collaboration to ensure platform reliability, performance, and customer satisfaction.
The ideal candidate is technically strong, analytical, and comfortable working in a fast-paced support environment that requires active problem-solving rather than ticket coordination alone.
Responsibilities
- Take full ownership of customer-reported issues and drive them through to resolution.
- Research, diagnose, troubleshoot, and resolve technical problems across application, database, and infrastructure layers.
- Provide support via portal, email, phone, chat, and live sessions as required.
- Ensure adherence to established support procedures, service level agreements (SLAs), and internal escalation protocols.
- Escalate issues appropriately to Engineering, CloudOps, or other relevant teams following defined processes.
- Monitor platform health indicators and identify performance or availability concerns.
- Reproduce customer-reported issues and perform root cause analysis for recurring or complex problems.
- Investigate and optimize SQL queries and database-related performance concerns.
- Collaborate with internal teams to ensure timely and effective issue resolution.
- Document troubleshooting steps, root causes, and solutions in knowledge base articles.
- Follow up with customers to ensure successful resolution and deliver a high-quality support experience.
- Actively engage in technical problem-solving; this role requires hands-on troubleshooting rather than ticket logging or coordination only.
Required Qualifications
- Bachelor’s degree in Systems Engineering, Information Technology, or a related field (or equivalent practical experience).
- Advanced English communication skills (written and verbal).
- Proficiency with Linux, PHP, JavaScript, and SQL-based databases (MySQL and/or SQL Server).
- Strong knowledge of SQL query analysis and database performance troubleshooting.
- Experience working in Linux environments.
- Competence with Linux and Windows web server deployment, including Apache and Nginx.
- Experience troubleshooting front-end, back-end, and data-related issues in enterprise applications.
Preferred Qualifications
- Solid experience in enterprise Technical Support environments.
- Laravel knowledge.
- Docker knowledge and/or exposure to containerized environments.
- Virtual machine deployment experience.
- Experience using ticketing systems in structured SLA-driven environments.
- Experience supporting workflow, BPM, or enterprise software platforms.
- Understanding of automation, workflow modeling, and business process concepts.
- Ability to analyze performance bottlenecks and complex system behavior.
Key Competencies
- Strong analytical and troubleshooting mindset.
- Ability to manage multiple issues simultaneously in a structured and disciplined manner.
- Customer-first attitude with commitment to high-quality service.
- Ability to clearly articulate technical issues and collaborate effectively across teams.
- Willingness to seek assistance when needed to ensure timely resolution.
Ready to apply?
Apply to Decisions
About StarRez
StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner.
StarRez operates globally across the USA, UK, Canada, and Australia. The India Center is a pivotal extension of our growth strategy, focusing on building world-class centers of excellence teams while fostering a seamless blend of StarRez’s core values with India’s dynamic talent ecosystem.
The Role
We are seeking a Senior Software Engineer to join our global team. You have an uncanny knack for problem solving and you have a sharp product mindset. Our engineers are involved in all aspects of the software design process and create high-performing, scalable, and secure products. Working alongside Product, Design, Quality, Platform, Security and your team to design right-size solutions to build our Products.
With deep knowledge of your domain and programming language, you not only understand how choices made in software design and its architecture affect areas like performance, memory management, maintainability and testability - you promote this knowledge to others within your team. You are hands-on and keep up to date with the latest technologies.
Role Specifics
- Work Location: Hyderabad, Telengana, IN
- Travel: <5% [The percent of travel is an estimation, and it could vary up or down based on business needs throughout the year.]
- Reporting Structure: Reports to Director, Engineering
Application Deadline: This role will accept applications on a rolling basis until filled.
What You Will Own
- Contribute to the ongoing development and maintenance of our PHP platform.
- Actively participate in the strategic migration to Node.js, TypeScript, and React, designing and developing robust, scalable systems using modern practices.
- Write clean, maintainable code following SOLID principles and appropriate design patterns
- Implement comprehensive testing strategies and participate in thorough code reviews
- Debug and triage production issues with system integrations
- Optimize code and infrastructure for performance, scalability, and security
- Collaborate with team members in an agile/scrum environment to deliver high-quality solutions
Required Qualifications
- 3+ years of commercial experience building production-grade software applications
- Strong proficiency in PHP (Laravel/Symfony), Node.js, TypeScript, and React.
- Demonstrated mastery of SOLID principles, design patterns, and clean code practices
- Expert-level debugging and triaging skills across complex distributed systems
- Experience implementing and maintaining comprehensive test suites (unit, integration, E2E)
- Proven ability to optimize applications for performance, scalability, and security
- Experience with database design and optimization (MySQL, MongoDB)
- Proficiency with version control workflows preferably git and collaborative development processes
- Excellent problem-solving skills with analytical and systematic approach
Preferred Qualifications
- Experience with NestJS and NextJS frameworks.
- Knowledge of containerization (Docker) and Kubernetes orchestration
- Familiarity with AWS or Azure cloud services and infrastructure
- Experience implementing CI/CD pipelines and DevOps automation
- Understanding of observability tools (Datadog APM, logging, monitoring)
- Experience integrating with third-party APIs and enterprise systems
- Familiarity with infrastructure as code (Terraform, CloudFormation)
- Experience with system performance profiling and optimization techniques
- Background in implementing scalable microservices architectures
Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!
Reasons to join our Team:
StarRez is not just a workplace—it’s a place to belong, build, and grow.
- A Culture That Lasts: Many of our team members have been with us for 20+ years—a testament to our people-first philosophy.
- Global Impact, Local Ownership: Join a team that spans across Australia, the USA, the UK, and Canada, working on industry-leading solutions, while building the centre up from ground up.
- Long-Term Vision: We’re not here for short-term gains. We invest in our people for the long haul, creating an environment where you can grow, lead, and thrive.
- Innovation with Stability: Backed by Vista Equity Partners, we combine the agility of a scaling SaaS company with the stability of long-term industry leadership.
- Z-Factor: We take pride in our culture of passion, care, and high performance. The Z-Factor defines how we support our teams, foster growth, and ensure that everyone at StarRez thrives.
If you are excited about building game-changing products in a high-impact, collaborative environment—StarRez India is the place for you.
We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.
Notice to external Recruiters and Recruitment Agencies:
StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.
StarRez is an equal opportunity employer.
Ready to apply?
Apply to StarRezAbout Instead
Instead is a tax platform designed to help taxpayers and tax professionals collaborate to save money on taxes. As the first company in decades to receive IRS approvals to E-file 1040, 1041, 1120, 1120S, and 1065 — we're re-inventing a complex category. Founded in 2023, Instead combines LLMs with tax law to make tax management a continuous, proactive process rather than a dreaded annual deadline.
Instead's investors include Sarah Guo from Conviction (conviction.com), IRIS (irisglobal.com) the largest tax software provider in the UK and many of our partners and customers who believe in our mission and vision. The Instead team comprises talented leaders from leading tax, financial services and fintech companies — Gusto, Intuit, Zenefits, Thomson Reuters, Wolters Kluwer — as well as top tax & accounting firms such as PwC, BDO, RSM, and KPMG.
Instead was a 2024 Innovation Award Finalist in CPA Practice Advisor. Instead's CEO, Andrew Argue, is a CPA and has been named Top 100 Most Influential People in the Accounting Profession twice - Ones To Watch and CPA Practice Advisors 20 under 40.
About the role
We are seeking an experienced Webflow Developer to help create and maintain modern, responsive web applications that deliver outstanding user experiences. In this role, you will transform design concepts into interactive, accessible digital interfaces using leading technologies such as JavaScript and the React ecosystem, applying advanced performance optimization techniques. You will collaborate closely with design, backend, branding, and marketing teams—including regular partnership with our Branding —to develop scalable, maintainable frontend solutions that support user engagement and contribute to business growth. Hands-on development within Webflow will be a central focus, and experience as a Webflow architect is highly valued.
What you'll do
- Build and maintain interactive sites directly in Webflow, utilizing advanced features such as dynamic collections, localization, and component-driven structures.
- Develop responsive, branded web interfaces using HTML5, CSS3 (Grid, Flexbox), modern JavaScript (ES6+), and frameworks like React.js, Vue.js, Next.js, or Angular when needed.
- Translate designs into engaging, accessible user experiences, collaborating closely with designers using tools like Figma, Adobe XD, or Sketch.
- Optimize sites for performance, SEO, and accessibility (code splitting, lazy loading, WebP, WCAG/ADA standards).
- Integrate marketing tools and CMS platforms—Webflow CMS, Pardot, Salesforce —to support content and campaign goals.
- Automate and personalize workflows using Zapier, Make (Integromat), or Webflow’s in-built automations.
- Work hand-in-hand with the Branding and marketing team to ensure cohesive brand messaging, unified visual identity, and alignment with campaign objectives across all digital touchpoints.
- Participate in cross-functional meetings and brainstorming sessions with marketing, branding, and content stakeholders to shape, refine, and implement new digital initiatives.
What you'll need
- 5+ years web development experience with proven Webflow expertise: dynamic sites, CMS collections, localization, performance/SEO optimization
- Strong technical foundation in HTML5, CSS3, JavaScript (ES6+), and modern JS frameworks
- Design-to-code proficiency translating Figma/Adobe XD/Sketch into accessible, interactive web experiences
- Cross-platform expertise in responsive design, browser compatibility, and WCAG/ADA accessibility
- Integration skills with workflows, CMS platforms, and marketing analytics tools
- Collaborative mindset with excellent communication across teams, especially with Branding and marketing leads
- Quality-focused approach prioritizing web performance, accessibility, data-driven decisions, and attention to detail
- Adaptable problem-solver who learns new technologies, meets deadlines, and resolves technical issues effectively
Nice to have
- Advanced Webflow skills with component best practices, Client-First naming, and architect-level workflows
- Marketing tool proficiency including SEO platforms (SEMrush, Ahrefs), automation (Zapier), and paid media integration
- AI and design tools experience with ChatGPT, Midjourney, Webflow AI, and Figma collaboration
- Technical versatility in PHP, MySQL, CMS platforms, and data privacy compliance (GDPR, CCPA)
- Cross-functional experience on marketing-driven digital teams and branding projects
- A Bachelor’s degree in Computer Science, Web Development, or a related field, and relevant certifications or bootcamps, are a plus.
Why join us
- Work on a cutting-edge tax tech platform that’s transforming the industry.
- Be part of a collaborative, mission-driven team.
- Competitive compensation and benefits.
Equal Opportunity Employer - M/F/D/V
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
We trust our team with sensitive information, so all candidates who receive and accept employment offers must complete a background check before joining us
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About StarRez
StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner.
StarRez operates globally across the USA, UK, Canada, and Australia. The India Center is a pivotal extension of our growth strategy, focusing on building world-class centers of excellence teams while fostering a seamless blend of StarRez’s core values with India’s dynamic talent ecosystem.
The Role
We are looking for a Senior Platform Engineer with a Software Engineering background to join our rapidly growing global team supporting SaaS products. You are an experienced PHP developer with proficiency in DevOps/Infrastructure tooling and expertise in cloud platforms and operations.
In this role, you will apply your Software Engineering experience to enhance system performance and reliability, as well as building internal systems and capabilities that eliminate manual work through automation.
You'll be joining our Platforms teams with globally dispersed Site Reliability and Platform Engineers in a "follow the sun" model to operate our products on a multi-region cloud platform.
What You Will Own
- Provide technical leadership and mentoring within the team through knowledge sharing sessions, pair programming, code reviews and solution design
- Identify and implement solutions to improve platform reliability, including the creation of mitigation strategies and operational playbooks.
- Implement and maintain monitoring/alerting/logging systems to identify and respond to incidents
- Conduct/participate in Root Cause Analyses (RCAs) and blameless post-mortems
- Participate in on-call rotations to ensure system reliability and rapid incident response.
- Ensure scalability and efficiency of cloud infrastructure and systems to handle traffic and data growth
- Conduct performance tests to identify and remediate bottlenecks
- Develop and maintain platform solutions, automate infrastructure provisioning, configuration, and management tasks using Infrastructure as Code.
- Monitor, review and tune databases to ensure high availability and performance
- Collaborate with product engineering teams to design/build fit-for-purpose and observable software
- Contribute and collaborate across teams to define Service Level Indicators (SLIs), Service Level Objectives (SLOs) and Service Level Agreements (SLAs) as required
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, or similar
- Proven experience (3-years+) in a Platform Engineering, Site Reliability Engineering or Software Engineering role.
- Experience (1+ years) working on a SaaS platform
- Recent and proficient experience in PHP development
- Production experience operating containerization technologies (Kubernetes).
- Proficiency with one or more public cloud providers such as Azure, AWS or GCP
- Proficiency using Infrastructure as Code (IaC) tools such as Terraform (preferred), Ansible, or CloudFormation.
- Proficiency in scripting and automation using languages like Bash, PowerShell or Python.
- Experience with monitoring, observability and logging tools such as DataDog, Prometheus, Grafana, or similar.
- Proven track record of maintaining highly-available and performant production environments.
- Ability to identify and implement effective mitigation strategies and operational playbooks.
Preferred Qualifications
- Experience in CI/CD tooling: Azure DevOps/GitHub Actions, Octopus Deploy
- Relevant certifications in cloud platforms (e.g., Microsoft Certified: Azure Solutions Architect) and DevOps practices (e.g., Certified Kubernetes Administrator) are a plus
- Experience in database management/performance tuning, particularly MSSQL.
Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!
Reasons to Join our Team
StarRez is not just a workplace—it’s a place to belong, build, and grow.
- A Culture That Lasts: Many of our team members have been with us for 20+ years—a testament to our people-first philosophy.
- Global Impact, Local Ownership: Join a team that spans across Australia, the USA, the UK, and Canada, working on industry-leading solutions, while building the centre up from ground up.
- Long-Term Vision: We’re not here for short-term gains. We invest in our people for the long haul, creating an environment where you can grow, lead, and thrive.
- Innovation with Stability: Backed by Vista Equity Partners, we combine the agility of a scaling SaaS company with the stability of long-term industry leadership.
- Z-Factor: We take pride in our culture of passion, care, and high performance. The Z-Factor defines how we support our teams, foster growth, and ensure that everyone at StarRez thrives.
If you are excited about building game-changing products in a high-impact, collaborative environment—StarRez India is the place for you.
We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.
Notice to external Recruiters and Recruitment Agencies:
StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.
StarRez is an equal opportunity employer.
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