Role - Senior Database Operations Engineer

Job Summary
Reporting to the Manager, Database Administration, the Senior Database Operations Engineer will provide timely and quality database design, development, maintenance, and problem resolution services for internal and external customers. They will manage highly resilient corporate and cloud database infrastructure utilized by GHX DaaS/SaaS solutions. The Sr Database Ops Engineer will work with various operational and development teams to plan, design and implement and support core database functionality that meets company initiatives with respect to performance, scalability, reliability, and adherence to operational policies and principles.

Roles and Responsibilities:

•Administration and management of GHX databases, including:Backup and recovery ,Monitoring of data database capacity and performance ,Security and data access management ,Installations, upgrades, and patching ,Fail over server management
•Safeguard the company's data, tools and information systems by adhering to Operational and Security policies and procedures throughout the lifecycle of service delivery.
•24/7 monitoring, on-call support and troubleshooting database issues, provide operational feedback to development and release teams.
• Provide guidance and assistance to junior database engineers
• Collaborate with DB platform engineers on DB version and upgrades as well as best practices

Required Qualifications

•Bachelor’s degree from an accredited college in CS or related discipline or equivalent experience
•5-8 years’ experience in Database Administration
•In depth knowledge of at least one RDBMS platform or No-SQL platform (ie MongoDB, MySQL, PostgreSQL, ElasticSearch, Redis, Oracle or SQL server) with familiarity and the ability to support additional platforms at a basic level
•Experience with hybrid and public cloud concepts
•Part of a support organization involved in implementation projects
•Proven ability to manage databases in a high transaction/high availability environment
•Experience with horizontal scaling and high availability technologies/concepts (ie Oracle RAC & Dataguard, SQL Server ‘Always On’)
•Hands-on experience with Solaris, UNIX, Linux, or Windows operating systems in a physical and/or virtual environment
•Experience with cloud hosted databases AWS preferred

Preferred Skills

•Strong critical thinking, analytical and problem-solving skills
•Interpersonal skills with a strong orientation towards customer service
•Excellent written and oral communications skills with demonstrated commitment to production of high-quality documentation
•Excellent team player with good experience working with departmental and cross functional teams

Role - Database Operations Engineer III

Job Summary Reporting to the Manager, Database Administration, the Database Operations Engineer will provide timely and quality database design, development, maintenance, and problem resolution services for internal and external customers. They will manage highly resilient corporate and cloud database infrastructure utilized by GHX DaaS/SaaS solutions. The Database Ops Engineer will work with various operational and development teams to plan, design and implement and support core database functionality that meets company initiatives with respect to performance, scalability, reliability, and adherence to operational policies and principles.

Roles and Responsibilities:

•Administration and management of GHX databases, including Backup and recovery Monitoring of data database capacity and performance Security and data access management
Installations, upgrades, and patching fail over server management
•Safeguard the company's data, tools and information systems by adhering to Operational and Security policies and procedures throughout the lifecycle of service delivery.
•24/7 monitoring, on-call support and troubleshooting database issues, provide operational feedback to development and release teams.
• Provide guidance and assistance to junior database engineers
• Collaborate with DB platform engineers on DB version and upgrades as well as best practices
Required Qualifications
•Bachelor’s degree from an accredited college in CS or related discipline or equivalent experience
•2-5 years’ experience in Database Administration
•In depth knowledge of at least one RDBMS platform or No-SQL platform DBs (ie MongoDB, MySQL, PostgreSQL, ElasticSearch, Redis, Oracle or SQL server) with familiarity and the ability to support additional platforms at a basic level
•Experience with hybrid and public cloud concepts
•Part of a support organization involved in implementation projects
•Proven ability to manage databases in a high transaction/high availability environment
•Experience with horizontal scaling and high availability technologies/concepts (ie Oracle RAC & Dataguard, SQL Server ‘Always On’)
•Hands-on experience with Solaris, UNIX, Linux, or Windows operating systems in a physical and/or virtual environment
•Experience with cloud hosted databases AWS preferred

Preferred Skills
•Strong critical thinking, analytical and problem-solving skills
•Interpersonal skills with a strong orientation towards customer service
•Excellent written and oral communications skills with demonstrated commitment to production of high-quality documentation
•Excellent team player with good experience working with departmental and cross functional teams

A Platform Operations Engineer is responsible for supporting multiple applications, consisting of different technologies, in an Enterprise Hosted environment. The individual provides escalation support to Multiple Platforms and its Services. They perform monthly/quarterly/yearly upgrades of the applications in the environment and work within teams to create solutions to identified issues. They are also responsible for communication to the end users.

Job Location: Hyderabad

Shift Timing: Rotational Shift (24/7)

Required Certification: RedHat certifications (RHCSA / RHCE)

Duties & Responsibilities:

• Fully functional and self-directed  
• Resolve issues, manage workload, and balance priorities through frequent interruptions while meeting specific, time sensitive deadlines. 
• Analyze clients/team requests to solve short- and long-term technical issues. 
• Engineer solutions to meet company’s SLA's and meet client expectations’ 
• Monitor and assist to tune applications in the environment through project initiatives, enhancements and integration. 
• Perform upgrades of the applications in the Hosted environment. 
• Provides formal mentorship 
• High complexity assignments- owner  
• Moderate complexity assignments - owner (1 or >)l 
• Low complexity assignments - provide oversight/review  
• Regularly lead self and others and/or established as Product SME and/or established as specialist 
• Sees the whole picture and adjusts work accordingly.  
• Mentors others with less experience. 
• Work with Senior Platform Operations Engineer to create and maintain documentation for all production environments and review regularly.     
• Engage with Sr. Engineers/Team to document Standard Operating procedures, design changes and review prior to installation/implementation. 

Required Qualifications: 

Typically requires a minimum of 3 - 5 years of related experience in a professional job role with a Bachelor's degree in Computer Science or related field.; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience  

• Basic knowledge on OS, Database & Networking concepts. 
• Excellent problem-solving and communication abilities 
• Strong knowledge on linux administration & linux server administration  
• Thorough understanding of protocols such as DNS, HTTP, LDAP, SMTP, and SNMP 
• Extensive understanding of Linux, including RedHat, CentOS, Rocky Linux 
• Strong understanding on web servers, application servers, DNS & Mail servers. 
• Should be good at any of the scripting languages. Shell/Python 
• Knowledge on configuration management tools like puppet, Ansible is a plus.  
• Industry certifications for application/s being supported are a plus. 
• Experience with configuring and managing zones. 
• Experience providing day to day administration and monitoring of servers to include: 
• Provide support to ensure Linux Servers are operational. 
• Provide file and system security management, log analysis, and statistical report generation. 
• Analyze Security Scans and assist with vulnerability remediation. 
• Good analytical ability (Basic knowledge of ELK, Basic knowledge of Tableau)
• Should be ready to work in rotational shifts.

Company Summary:

 Zeta Global is a data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html

Site Reliability Engineer (SRE)

Position Summary

The Site Reliability Engineer (SRE) will be a hands-on contributor within the Site Reliability Engineering Center of Excellence (CoE), responsible for building monitoring and observability solutions, troubleshooting production issues, and participating in 24x7 on-call operations.

This role focuses on the execution of reliability practices, implementing observability tooling, improving MTTR/MTTD through automation, and ensuring production systems are resilient, observable, and performant. The SRE will collaborate closely with Principal and Senior Staff SREs, adopting best practices and frameworks defined by the CoE while directly contributing to enterprise reliability goals. This role reports to the Sr. Manager, SRE.

Key Responsibilities

Execution & CoE Alignment

· Implement SRE frameworks, best practices, and playbooks provided by the CoE.

· Act as a hands-on engineer, contributing to observability, reliability, and incident response initiatives.

· Partner with senior SREs and leadership to maintain consistency in monitoring and incident processes.

· Contribute to automation projects that improve reliability and reduce manual work.

Observability & Monitoring

· Build and maintain monitoring solutions with New Relic, Datadog, Prometheus, Grafana, CloudWatch, OpenTelemetry, Graylog.

· Create and refine dashboards, metrics, and alerts for proactive anomaly detection.

· Extend observability coverage across infrastructure, applications, APIs, and databases.

Reliability Engineering & Automation

· Implement SLIs, SLOs, SLAs, and error budgets in partnership with product and platform teams.

· Contribute to reducing MTTD and MTTR through improved instrumentation and automation.

· Participate in capacity planning, resiliency testing, and scaling reviews.

· Support chaos engineering and reliability validation activities.

Incident & Problem Management

· Participate in incident response, including on-call rotations for 24x7 coverage.

· Assist with root cause analysis (RCA) and implement corrective actions.

· Ensure alignment with ITSM processes for incident, problem, and change management.

· Contribute to playbooks and runbooks to strengthen on-call readiness.

Collaboration & Knowledge Sharing

· Collaborate with Engineering, Product, Security, Cloud, and DevSecOps teams to embed reliability practices.

· Provide input on instrumentation, monitoring hooks, and operational readiness for services.

· Work with DBAs and platform teams on database observability and performance optimization.

· Share knowledge within the SRE team and adopt practices from Staff and Principal SREs.

Qualifications & Experience

Required

· 7+ years in SRE, Operations, or Infrastructure Engineering.

· Strong hands-on experience with monitoring and observability platforms.

· Experience with tools such as New Relic, Datadog, Prometheus, Grafana, CloudWatch, OpenTelemetry, Graylog.

· Proven experience in incident response, troubleshooting production issues, and improving MTTR/MTTD.

· Good knowledge of SLIs, SLOs, SLAs, and error budgets.

· Hands-on experience with AWS services (EC2, ECS, EKS, networking, scaling groups).

· Proficiency in containers & Kubernetes (Docker, EKS).

· Scripting/programming in Python, Go, or shell scripting.

· Understanding of networking, distributed systems, and high-availability architectures.

· Exposure to ITIL/ITSM processes.

Preferred

· Experience in SaaS or healthcare environments.

· Knowledge of databases (MongoDB, Elasticsearch, SQL Server, Oracle).

· Familiarity with chaos engineering and resiliency testing.

· Certifications: AWS Solutions Architect / DevOps Engineer, CKA/CKA

Role - Staff Software Engineer: Industry Assurance Platform

The Problem We’re Solving

Most disaster recovery is a checkbox. What happens when a ransomware attack doesn't just take down one server, but knocks out the entire ecosystem of suppliers and trading partners for weeks? In healthcare, that’s a catastrophe. We are building an industry-wide, high-availability trading platform that steps in when the primary systems fail.

What We Need You to Do

We are seeking a highly skilled and hands-on Staff Software Engineer to provide deep technical leadership within our engineering organization. This role is intended for senior technologists who excel at solving complex engineering problems, driving architectural excellence, and elevating the technical capabilities of the broader team.

The Staff Engineer operates as a senior individual contributor who influences technical direction, mentors engineers, and collaborates cross-functionally to deliver scalable, reliable, and high-quality software solutions. This role does not include direct people management responsibilities but carries significant technical ownership and organizational impact.

Key Responsibilities

· Technical Leadership – Design and implement scalable, secure and hig-performance software system; Lead complex technical initiatives spanning multiple teams or systems

· Hands-on Development – Contribute actively to codebase through design, development, code reviews and performance optimizations; Champion modern practices including automation, observability and resiliency

· Mentorship – Promote high standards in coding, testing, documentation and system design; develop technical talent by sharing knowledge

· Cross-functional collaboration – Partner closely with Product Management, Marketing, Operations and other stakeholders to translate business needs to technical solutions; Communicate complex technical concepts to non-technical audience

· Execution & Delivery – Provide leadership during planning, estimation & execution phases

Required Qualifications

· Bachelor’s degree in Computer science, Engineering or equivalent

· 8-10 years of experience in designing and building distributed software systems using Microsoft tech stack (.Net, C# )

· Experience in cloud services Azure/AWS Lambda, SQS, API Gateway, ECS etc.

· Hands-on experience with messaging systems like Kafka or Azure Service Bus

· Knowledge of Entity Framework, LINQ, PostgreSQL, MongoDB

· Implementing responsive UI using HTML5, CSS3, Angular

· Implementing CI/CD pipelines using Azure DevOps, GitHub Actions. Knowledge of Containerization and orchestration tools

· Implement testing strategies using unit, integration and API testing

Preferred Skills

· Multi-Cloud & Serverless Experience: Familiarity deploying applications on Azure & AWS specific services like Lambda and Step Functions (for hybrid-cloud orchestration)

· Leverage AI-powered tools - GitHub Copilot/Claude Code/Cursor - to accelerate delivery

· Exposure to AI/ML integration for predictive analytics

Impact of the role

Success in this role will be measured by technical outcomes — improved system scalability and stability, stronger engineering practices, accelerated delivery through mentorship, and effective collaboration across organizational boundaries.

Job Summary

We are seeking an Application Support Engineer II to join our 24x7 Follow the Sun support team. You will be the front line for alert response and resolution, collaborating with cross-functional teams to identify and resolve technical issues, alerts, and cases. Effective communication with customers and stakeholders is essential, as you will need to relay status updates and escalate issues as necessary. The role demands excellent troubleshooting and problem-solving skills. Hybrid work options may be available, offering flexibility while maintaining round-the-clock support.

Essential Duties and Responsibilities

• Work Customer issues in assigned SalesForce queue by troubleshooting application issues, and closing the loop with all parties involved.
• Contribute to the definition and management of application layer technology standards and processes including but not limited to: software version, configuration management, load balancing, database connectivity, and release/maintenance management.
• Monitoring tool administration (ProActiveNet, AlertSite, datadog, cloudwatch, PRTG, PagerDuty, graylog, Kibana, custom scripts).
• Support new customer implementations and the transitions from lower environments to production support.
• Respond to technical application questions and issues raised by customers in support of our Operating Level agreements. Handle escalations using a swarming methodology.  Available in Hip Chat and Skype rooms during business hours.
• Respond to off hour’s pages and escalations.
• Participates in maintenance, performance testing, operations acceptance testing (OAT) and / or release activities as required.
• Administer assigned JIRA ticket queues and follow up with appropriate parties. Regularly, clearly and effectively communicate pertinent information to team members, management and customers according to Support service level standards.
• Provide feedback to product and development teams to improve usability and functionality of GHX applications. 
• Adopt and participate in Knowledge Centered Support (KCS) by creating and modifying articles in SalesForce.  Articles should be sufficient to resolve cases and major service disruptions.
• Other duties as assigned

Qualifications

• 2+ years of Application Support or related experience.
• Must be able to work from own initiative, learn quickly, and function effectively with team members in a high pressure and dynamic environment.
• Must demonstrate effective listening, verbal and written communication skills.
• Unix or Windows application production/customer support experience.     
• Customer-focused attitude.
• Experience with task automation.
• Experience with environment monitoring tools (Cloudwatch/Datadog/PagerDuty/etc...).
• Amazon Web Services (AWS) or cloud based architecture support experience.
• Ability to understand and work with complex enterprise application environments.
• Strong attention to detail and ability to follow established procedures.
• Familiarity with ITIL or MOF Change Management concepts (desired)
• Familiarity with Oracle/SQL Server and RDBMS concepts (desired)

Technical Skills (must have experience with a subset of the following):

• Windows and/or Unix OS proficiency
• AWS – Amazon Web Services
• Python, Perl, Unix and/or Windows scripting experience
• JBoss Application Server
• JSON and restful API experience
• Apache Tomcat
• IIS Application Server
• Understanding of OSI Model
• JVM monitoring tools (jvmstat, etc.)
• Network monitoring (snoop, NetMon)
• EDI (ANSI/X12), and XML knowledge
• HTTPS, AS2, SFTP protocols
• MySQL, MongoDB, DynamoDB, MSSQL, Oracle

Education / Certification(s)

• 4-year degree in computer science or related field or equivalent experience (required)

We are looking for a Solutions Engineer – Lead Engineer to join our Corporate Technology team. As a Solutions Engineer, you will be expected to leverage your extensive experience and technical expertise to design, implement, and optimize Windows-based solutions in enterprise environments.

What You'll Do:

• Architectural Design: Lead the design and development of complex solutions, ensuring alignment with business objectives and architectural principles.
• AI observability for platforms and assistants. Instrument agents and automations with metrics for accuracy, drift, latency, containment, and user satisfaction; wire dashboards (Grafana/ELK) and feedback loops into CI/CD so models and prompts improve continuously—consistent with the JD’s observability focus
• Technical Leadership: Provide guidance and mentorship to engineering teams in the implementation of Windows-based solutions, ensuring best practices and adherence to industry standards.
• Solution Development: Collaborate with cross-functional teams to translate business requirements into scalable and secure Windows architectures, integrating with existing systems and technologies.
• Technology Evaluation: Research and evaluate emerging technologies and tools, recommending innovative solutions to enhance system performance, reliability, and security.
• Risk Management: Identify and mitigate risks associated with Windows-based solutions, ensuring compliance with regulatory requirements and security standards.
• Troubleshooting and Optimization: Investigate and resolve complex technical issues related to Windows infrastructure, optimizing performance, and minimizing downtime.
• Automation and DevOps: Knowledge of Gitops, Scripting and automation would be an essential part of the role. Knowledge of writing automations in either PowerShell/Python would be a mandatory requirement for this role.

What You’ll Need:

• 6+ years architecting and implementing enterprise infrastructure solutions with a proven track record of designing scalable, resilient, and secure systems including integration with Windows and cloud platforms.
• Expertise in Windows Server, Active Directory, Microsoft Azure/AWS virtualization (EC2, Azure VMs, Azure Virtual Desktop), and Microsoft Defender. Knowledge of macOS integration with enterprise identity platforms (Active Directory, Azure AD, Okta), including single sign-on (SSO) and federated authentication. Ability to design and optimize multi-platform architectures (Windows, macOS, Linux) for scalability, resilience, and security.
• Proficiency with Microsoft Intune for endpoint management (MDM/MAM) and understanding of hybrid architecture and cloud shared responsibility model. Proficiency in macOS device management using tools such as Jamf Pro, Kandji, or Apple Business Manager, including MDM/MAM strategies for hybrid and multi-platform environments. Experience with automation and scripting on macOS (e.g., Bash, Zsh, AppleScript, Python), enabling workflow optimization and cross-platform orchestration
• Strong troubleshooting skills for macOS infrastructure, including performance optimization, incident response, and root cause analysis.
• PowerShell and Python coding/scripting capabilities for automation and workflow development
• Experience with GitOps, CI/CD pipelines, and Infrastructure as Code (Terraform, Ansible, ARM templates)
• Proficiency in cloud-native and multi-cloud architectures (Kubernetes, Docker, serverless)
• Familiarity with observability and monitoring platforms (Prometheus, Grafana, ELK stack) and AI-driven automation
• Familiarity with Exchange Online, SharePoint, Microsoft Power Platform would be a plus
• Experience implementing zero trust solutions (Zscaler, CrowdStrike) would be a plus
• Relevant certifications such as Microsoft Certified: Azure Solutions Architect Expert, MCSE: Core Infrastructure, or AWS Solutions Architect would be a plus
• Good to have exposure with AI/ML integration, data analytics, and automation in enterprise environments.

Arcesium's Personal Data Privacy Notice for Candidates is linked here. 

Opportunity Overview:

This is a great opportunity for an experienced full-stack developer to join a healthcare analytics company and deliver meaningful outcomes that reduce the cost of care. Candidates will work closely with engineering leadership, operations, and data science to build intelligence in the system. This will involve constant learning and application to solve business problems. This position will require the candidate to be an out of the box thinker, curiosity, and great attention to detail.  This role offers the potential to grow at Cohere Health, deliver scalable solutions and transform payment services. We are committed to developing and nurturing talent at Cohere Health.

What you’ll do:

• Design and build high quality software applications which help clinicians to deliver the right care at the right place and right time.
• Develop maintainable, efficient code in languages like NodeJS in the native cloud environment.
• Conduct unit, integration, and system testing to identify bugs and ensure the delivery of the high-quality, secure code.
• Collaborate with cross-functional teams to ensure the feature functionality aligns with business and client requirements.

What you’ll need:

Must-haves

We are a Growth startup company and expect each team member to take initiative, and spot and solve problems. 

• 6+ years’ experience as developer 
• 2+ years of experience with full stack application development
• Good understanding of server-side templating languages  
• React development skills, and front-end technologies, such as JavaScript, HTML5, and CSS3 
• NodeJS, Backend – Micro services, python
• Expertise in designing scalable application 
• Knowledge of user authentication and authorization between multiple systems, servers, and environments 
• Design database schemas that represent and support business processes 
• Experience with unit test and debugging skills
• Experience with AWS cloud-based services – lambda, S3, EC2, and enterprise software environments
• Strong problem solving, attention to detail and data-driven decision-making skills 
• Communication skills

Nice-to-haves

• Bachelor’s in Computer Science OR Master’s in Computer Science
• Plus multi-tenant product development experience
• Plus, React Native experience
• Plus, Java & Spring Boot framework experience

Ability to commute/relocate:

• Nacharam, Hyderabad, Telangana*: Reliably commute or planning to relocate before starting work (Preferred)

Interview Process*:

1. Connect with Talent Acquisition 
2. Meet with the Hiring Manager
3. Behavioral Interview(s)
4. Case Study
5. Interview with Senior Leadership

*Subject to change

About Cohere Health:

Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members.

With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.

Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes.

The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

We can’t wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement: 

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all.  To us, it’s personal.

We are looking for a Senior Customer Success Engineer I – Kubernetes who is passionate about cloud infrastructure, container orchestration, and delivering exceptional customer experiences, while providing high-touch, white-glove support to strategic accounts.

As a Senior Customer Success Engineer I at DigitalOcean, you will play a critical role in supporting and empowering customers to successfully run production workloads on Kubernetes. You will work closely with customers to troubleshoot complex issues, optimize cluster performance, and guide them in adopting best practices across Kubernetes and cloud-native architectures.

In this role, you will bring deep technical expertise in Kubernetes and act as an escalation point for complex, business-critical customer scenarios. You will collaborate cross-functionally with Product and Engineering to drive customer outcomes, influence platform improvements, and mentor junior engineers. This role reports to the Manager, Customer Success Engineer.

What You'll Do

• Deliver advanced technical support for Kubernetes and cloud infrastructure, including cluster provisioning, container products, networking, scaling, workload orchestration, and container registry.
• Troubleshoot complex production issues affecting cluster performance, pod scheduling, ingress, storage, and security
• Guide strategic customers through onboarding, migrations, and adoption of Kubernetes, helping them design scalable, resilient, and secure architectures while ensuring smooth production readiness and resolving complex escalations.
• Serve as the escalation point for high-impact and business-critical Kubernetes issues, driving resolution through coordination with Engineering, and Product teams
• Guide customers in designing scalable, resilient, and secure Kubernetes architectures on DigitalOcean
• Mentor IC1/IC2 engineers and drive team growth by contributing to documentation, playbooks, and leverage automation tools to optimize workflows and knowledge sharing
• Partner cross-functionally with leadership, Product, and Engineering to shape support strategy, feature needs, and best practices for Managed Kubernetes.
• Use observability and monitoring tools to diagnose system behavior and performance bottlenecks

Key Metrics

• Customer Satisfaction (CSAT)
• Time to Resolution / SLA adherence
• Escalation quality and resolution effectiveness
• Documentation and knowledge base contributions
• Customer adoption of best practices

What You'll Add to DigitalOcean

Required Experience & skills

• 4–7+ years of experience in technical support, SRE, DevOps, or cloud engineering roles
• Certified Kubernetes Administrator (CKA) with hands-on expertise in managing and troubleshooting production clusters.
• Strong hands-on experience with Kubernetes (cluster management, deployments, troubleshooting) in production environments
• Deep understanding of Kubernetes components (API server, etcd, scheduler, controller manager, kubelet.)
• Solid foundation in Linux systems, cloud infrastructure, and distributed systems
• Strong knowledge of networking concepts including Kubernetes networking, ingress controllers, load balancing, and storage solutions (persistent volumes, CSI drivers)
• Expertise in troubleshooting across application, container, and infrastructure layers
• Customer-first mindset with the ability to manage high-pressure, business-critical situations and delivering great support experiences
• Strong communication skills with the ability to explain complex technical concepts clearly
• Ability to work independently, take ownership, and collaborate across teams in a fast-paced environment

Preferred Qualification:

• Experience with managed Kubernetes platforms (DOKS, EKS, GKE, AKS) and multi-cloud or hybrid environments
• Hands-on experience with Infrastructure-as-Code tools such as Terraform, Helm, or Ansible.
• Experience with CI/CD pipelines and GitOps workflows (ArgoCD, Flux)
• Exposure to observability and monitoring tools (Prometheus, Grafana, Loki, OpenTelemetry)
• Knowledge of Kubernetes security best practices (RBAC, network policies, secrets management)
• Contributions to open-source projects, blogs, or documentation in Kubernetes/cloud-native ecosystems
• At least one of the Advanced Kubernetes certifications (CKAD, CKS)

Bonus: Experience with one or more programming/scripting languages (Go, Python, Bash)

JR: [2026-7644]

#LI-Hybrid

We are looking for a Lead Engineer - Solutions Engineering to join our Corporate Technology team. You will own and drive the internal ticketing platform - Arcesium’s internal ticketing and workflow engine powering request management, incident handling, and automation across the organization.

This is primarily a hands-on engineering role with a technical leadership component. You will spend most of your time writing code, designing systems, and solving engineering problems, while also mentoring a small team and driving platform direction. The ideal candidate is a strong Java backend engineer comfortable working across the full stack, with a platform-ownership mindset - from code to production.

What You’ll Do

1. Platform Ownership: Own the Ticketing platform end-to-end — architecture, development, deployment, and production operations.
2. Backend & Full-Stack Development: Build and maintain production-grade Java services, work with SQL Server for query optimization and schema migrations, and contribute to frontend changes when needed.
3. DevOps & Cloud: Own CI/CD pipelines (Git, Maven/Gradle, GitLab CI) and manage containerized deployments on AWS (ECS, RDS, S3, CloudWatch).
4. Observability & Incident Response: Build monitoring dashboards and alerting. Lead incident response, root cause analysis, and post-mortems.
5. Security: Ensure platform security — authentication, authorization, secrets management, cross-client isolation, and annual security upgrades.
6. Team Leadership: Mentor and guide engineers through code reviews, design discussions, and technical direction. Coordinate with cross-functional stakeholders on delivery and roadmap.
7. Documentation: Maintain technical documentation, runbooks, and architecture decision records.

What You’ll Need

1. Backend Engineering — Java: Strong expertise in Java including concurrency, collections, streams, and JVM internals. Comfortable working with vendor or legacy codebases.
2. SQL Server: Hands-on experience with query optimization, schema migrations (Liquibase), connection pool management, and performance monitoring.
3. Full-Stack Capability: Proficiency in JavaScript and modern UI frameworks. Able to build, review, and debug frontend code when needed.
4. DevOps & Cloud (AWS): Experience with CI/CD pipelines, containerized deployments (Docker, ECS), and AWS services.
5. APIs & Distributed Systems: Solid understanding of RESTful API design and microservices patterns.
6. Security: Understanding of web application security — authentication, authorization, access control, and secrets management.
7. Problem Solving: Strong debugging skills with a structured approach. Ability to lead incident response under pressure.
8. Leadership: Ability to mentor engineers, drive technical decisions, and take ownership of platform initiatives. Strong communication skills for cross-functional collaboration.

Arcesium's Personal Data Privacy Notice for Candidates is linked here.

Staff Software Engineer
Storable is looking for a Staff Software Engineer who is passionate about building high quality software and to play a crucial role in contributing towards architecture for our industry leading Facility Management Software.

How is this different from other software engineering jobs?
As the leading provider of technology solutions in the self-storage industry, we are creating innovative experiences in an industry that has not existed before. You should be passionate about building the right solutions and be comfortable working in an open-ended dynamic environment where roles are flexible, and communication is essential. This is a great opportunity for you to join a team that encourages innovation, creativity, teamwork, professional growth, and advancement.

What you’ll be doing
● You will lead cross product discussions and drive alignment on technology strategy.
● You will partner with Enterprise /Solution Architects and stakeholders to ensure all technology solutions align with product, security, and architecture long term vision and roadmap.
● You will drive org-wide conversations around technical issues and engineering practices, suggesting improvements and ideas as needed.
● You will evaluate and recommend solutions and guide team decision making.
● You will present new technology choices to technical and non-technical observers, able to guide others to make well-defined technology choices
● You embrace ambiguity and work towards bringing clarity to the roadmap in collaboration with the PM, EM, and other cross functional leads.
● You will define standard software engineering/architecture practices at an Organizational level
● You must be a strong team leader. You enjoy mentoring and collaboration across engineering and product teams.

What you need to bring to the table
● Strong hands-on coding experience with 10+ years on Ruby on rails, .Net or related technologies
● Exposure to architectural patterns of highly scalable applications.
● Experience working in a modern frontend stack (JS, TypeScript, React, Redux).
● Experience using public cloud (AWS), docker containers, Kubernetes, CI/CD.
● Exposure to micro service & events based async architecture.
● Experience working with globally distributed large-scale systems.

● Experience with server-side technologies including caching, asynchronous processing, and multi-threading.
● Deep understanding of RESTful web services design and implementation.
● Experience with cloud configuration and deployment technologies.
● Deep understanding of enterprise service design including monitoring, analytics, and entity CRUD use cases.
● Track record for effectively aligning large organizations on long-term technical visions and technical depth for leading teams of senior engineers to successfully execute a multi-quarter technical vision.
● Ability to work under minimal supervision and/or direction
● Experience in Agile and passionate about DevOps.

Storable is looking for a Software Architect who is passionate about designing and building high quality software and playing a crucial role in evolving the Architecture to deliver on our vision of a unified platform.

How is this different from other software engineering jobs?
As the leading provider of technology solutions in the self-storage industry, we are creating innovative experiences for our customers that help them run better businesses than ever before. You should be passionate about building the right solutions and be comfortable working in an open-ended, dynamic environment where roles are flexible and communication is essential. This is a great opportunity for you to join a team that encourages innovation, creativity, teamwork, professional growth, and advancement.

What you’ll be doing
● You will be responsible for outlining the architectural and technical direction of Storable’s consumer-facing products
● As a member of the Architecture team, you will work with other Architects to ensure that technology solutions align with long-term product, security, and enterprise visions and roadmaps
● You will lead cross-product discussions and drive alignment on technology strategy
● You will drive innovation around engineering principles and practices, identifying improvements and ideas, and driving their adoption across the organization
● You will evaluate technical issues and initiatives, work with teams to recommend solutions that align with the Architectural direction, and guide teams during implementation
● You will collaborate with product and engineering team leads to translate business objectives into clear problem statements and system requirements
● You embrace ambiguity and work towards bringing clarity to the roadmap in collaboration with the Consumer Group Product and Engineering Managers
● You will define standard software engineering/architecture practices at an Organisational level
● You must be a strong team leader. You enjoy mentoring and collaboration across engineering and product teams

What you need to bring to the table
● Strong hands-on coding experience with 10+ years in consumer web development technologies and architectures
● Track record for effectively aligning large organizations on long-term technical visions and for leading teams of senior engineers to successfully execute a multi-quarter technical vision

● Familiarity with architectural patterns of highly scalable enterprise service design, including monitoring, analytics, and reliability engineering
● Strong understanding of cloud technologies (AWS, Kubernetes) and passion for adopting DevOps practices (CI/CD, Infrastructure as Code)
● Extensive experience designing and developing React and NodeJS applications acrossmultiple development teams
● Exposure to microservice & asynchronous event-based architectures
● Experience designing and maintaining globally distributed, large-scale systems
● Experience with server-side technologies and track record of identifying performance bottlenecks and outlining remedies (caching, asynchronous processing, parallelization techniques)
● Deep understanding of REST API design principles and practices
● Experience with cloud configuration and deployment technologies
● Experience with Agile software development practices

Job Title: Senior Data Engineer

Job Location: Hyderabad, India

Job Type: Full-time

Work Mode: (Hybrid – we operate from the office 1 day a week as of now and might change to 2 days depending on the need).

Company : Coeo Ltd.,

About the company: 

Coeo are trusted data management and analytics experts, delivering technology strategy and support for business. The team have deep technical and comraderies experience working with Microsoft Data Services to help our clients optimize their costs and maximize the benefits from their investments in these technologies. Coeo has been established for over 17 years and has offices in Reading, UK and Hyderabad, India. We are exclusively focused on Microsoft technologies. Our mission is to “help our clients predict their future” through the better use of data, technology, people, and processes. To do this our business has always focused on:

• Data Managed Services
• Data Platform Consultancy
• Analytics Consultancy
• Artificial Intelligence Consultancy
• Adoption and Change Management

But above all, Coeo’s most important asset is its people, and at Coeo we are really focused on investing time, attention, and resources into building a culture that truly values its people.

We are growing our teams in India to support our ongoing customer requirements in Managed Services, Consulting and Development.

Coeo is recruiting a strong Senior Data Engineer; we’ll give you the opportunity to grow and develop your capabilities as well as support you through Microsoft certifications. You’ll have experience in:

• Developing low to high complexity, secure, governed, high quality and efficient data pipelines from a variety of on and off premise, internal and external data sources.
• Ensuring that data is cleansed, mapped, transformed, and optimized for storage to meet requirements for business and technical use cases.
• Building data observability and data quality by design into all Data pipelines, promoting self-testing pipelines that proactively identify processing issues or discrepancies.
• Take all requirements into account when creating a proposal
• Understanding and evaluating the organizational impact of new technologies and digital services
• Troubleshooting and resolving issues

You may be building solutions that transform data into data lake storage areas, physical database models and reporting structures across data lakes, Datawarehouse, business intelligence systems and analytics applications. You may also be required to carry out unit testing of your own code and peer testing of others to ensure appropriate quality.

Experience

• Experience working with large, event-based, datasets in an enterprise environment.
• Minimum 6 years within an Azure or SQL Data Engineering environment
• Engineering and database skills in SQL Server and/or Azure (Data Factory, Synapse) and the associated ETL technologies.
• Experience developing, driving & maintaining Data Integration Roadmaps and best practices.
• Overall responsibility of all technical business requirements, gathering deliverables and implementation.
• Ability to deliver high-to-low level designs for Data Solutions and have a good understanding of the full data lifecycle.
• Hands-on experience in designing and developing scripts for custom ETL processes and automation in Azure Data Factory, Azure Databricks, Azure Synapse, Python, Pyspark etc.
• Hands-on experience designing and developing stored procedures/functions and leveraging ETL packages/workflows
• Expertise in Cloud related Big Data integration and infrastructure tech stack using Azure Databricks & Apache Spark framework
• Well-versed with scripting languages such as Python
• Experience in Continuous Integration / Continuous Delivery (CI/CD).
• Experience working in an agile environment and self-managing teams.
• Understanding and practical knowledge of testing techniques and tools

Desired Skills

• Big Data
• Azure
• Spark
• Python
• Azure Databricks
• Azure Synapse
• Microsoft Fabric
• Azure Data Factory
• SQL Server

Benefits

• Company bonus scheme driven by yours and our success
• Comprehensive benefits package
• We care about your wellbeing so have invested resources and training help to ensure you can be at your best with us
• Very friendly, inclusive culture, family-feel and strong camaraderie
• Company growth and new projects mean on going career progression options
• Up to date technology, so collaboration has never been easier
• Cutting edge technology projects – exciting goals ahead!

Diversity and Inclusion:

Coeo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds and strive to ensure that everyone feels valued, respected, and supported. If you require any adjustments or additional support during the interview process, please let us know, and we will be happy to accommodate your needs.

How to Apply:

Click Apply or visit our Careers page at www.coeo.com. or you can send your resume to krishna.chaitanya@coeo.com

GENERAL FUNCTION

We are seeking an experienced .NET Full Stack Developer (5+ years) with strong expertise in .NET 8.0, modern frontend frameworks, and cloud-native development on AWS. The ideal candidate will have hands-on experience designing and delivering scalable, secure, and high-performance enterprise applications across the full stack.

This role requires deep proficiency in C#, ASP.NET Core, Node.js, Angular or React, and relational databases such as SQL Server or PostgreSQL. You will play a key role in system design, development, optimization, and cloud deployment while collaborating closely with cross-functional teams in an Agile environment.

DUTIES/RESPONSIBILITIES

Full Stack Application Development

• Design, develop, and maintain enterprise-grade applications using .NET 8.0 (C#, ASP.NET Core).
• Architect and implement RESTful APIs and microservices using .NET and, where applicable, Node.js.
• Develop responsive and scalable user interfaces using Angular or React.
• Ensure seamless integration between frontend, backend, and database layers.
• Apply object-oriented design principles, SOLID principles, and industry-standard design patterns.

• Maintain and enhance legacy applications by addressing defects, technical debt, and functional gaps.
• Lead or contribute to modernization initiatives, including refactoring, re-platforming, and cloud enablement.
• Improve application performance, reliability, security, and maintainability.

AWS

• Design and deploy applications in AWS environments (EC2, S3, RDS, Lambda, ECS, etc.).
• Contribute to cloud architecture decisions focusing on scalability, high availability, and cost optimization.
• Support CI/CD pipeline implementation and automated deployment strategies.
• Monitor and troubleshoot applications in cloud environments.

• Migrate legacy applications to AWS, leveraging managed services and cloud best practices.

Database & Data Management

• Design and optimize database schemas using SQL Server or PostgreSQL.
• Write complex queries, stored procedures, and implement indexing/performance tuning strategies.
• Ensure data integrity, security, and optimal performance across transactional systems.
• Performance, Security & Quality Assurance
• Implement authentication and authorization mechanisms (e.g., JWT, OAuth, role-based access control).
• Ensure application security, data protection, and compliance with best practices.
• Conduct code reviews and enforce coding standards.
• Write unit and integration tests to ensure application reliability.
• Troubleshoot and resolve production issues with a strong root-cause analysis approach.

Collaboration & Ownership

• Participate in Agile ceremonies and contribute to sprint planning and estimations.
• Provide technical guidance and mentor junior developers when needed.
• Actively contribute to continuous improvement of architecture, tools, and development practices.
• Support production releases and provide post-deployment support as needed.

EXPERIENCE & EDUCATION

• Bachelor’s degree in software engineering, computer science, information technology, information systems, computer engineering, or similar education or work experience.
• .NET 8.0 - 4-5 years of hands-on experience (5+ years preferred).
• AWS - Practical experience with cloud-based application deployment and management.
• js - Strong backend development experience.
• Angular or React - Proficiency in modern frontend frameworks.
• SQL Server or PostgreSQL - Experience with relational database design, development, and optimization.

EMPLOYER’S RIGHTS

• This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.
• The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason. This document contains Momentum Group’s confidential and proprietary information and is intended for Momentum internal use only.

At Momentum/Money Mart, our vision is to transform customers’ lives for the better. With over 40 years of experience in financial services and 400+ retail locations across Canada and the U.S., we are committed to providing tailored financial solutions to underserved customers often overlooked by traditional financial institutions.

Now, we’re bringing this purpose-driven approach to India, and we want you to be part of our journey.

OUR CORE VALUES: WHAT DRIVES US

Where Everybody is Somebody: We prioritize inclusivity and respect, ensuring that every team member’s voice matters. We foster a collaborative environment where everyone can thrive. 

We Say “Yes” When Others Say “No”: Our team is friendly and compassionate, dedicated to delivering an uplifting customer experience. We go the extra mile to provide solutions that truly make a difference, no matter where our customers are on their financial journey. 

We Have a Passion for Our Purpose: We act with integrity and continually seek ways to grow and innovate. With the largest breadth of products in our industry and new offerings in development, we challenge the status quo to better serve our customers. 

We Win as a Team: We believe in the power of teamwork and diversity, celebrating the unique talents of every team member. Hard work is recognized and valued, creating an environment where everyone contributes to our collective success. 

WHY JOIN MFSG TECHNOLOGIES INDIA?

Employee Benefits

We’re committed to supporting your health, well-being, and financial growth:

1. Competitive Employee Benefits

💠 Comprehensive Medical Coverage

• Includes employee, spouse, two children, and two parents.
• Coverage Amount: ₹6 lakhs annually.
• ₹5 lakhs top-up is available if you would like to opt, with thousand rupees per month deduction.

💠 Provident Fund Contribution

• Employer contribution of ₹1,800 per month to support long-term financial security.

💠 Performance-Based Incentives

• Annual bonus of up to 5% of base salary, based on performance and company success.

Reward & Recognition

⭐ Bucketlist Rewards Platform

• Recognizing outstanding contributions through a point-based rewards system.
• Redeem points for gift cards, experiences, and personalized perks that matter most to you.

⭐ Culture of Appreciation

• Celebrating milestones, achievements, and impact across teams.

Work-Life Balance & Flexibility

🏠 Flexible Work Model

• Currently remote, with a future transition to a hybrid model.

📅 Paid Leave Entitlements

• 15 Annual Leaves
• 6 Casual Leaves
• 12 Sick Leaves

If you're looking for a place where passion fuels purpose and where you can make a difference, we invite you to join us at MFSG Technologies (India) Private Limited. Together, let’s win and empower our customers. 

1. Learning & Career Growth

📚 Continuous Learning Culture

• Access to upskilling programs, mentorship, and professional development resources.
• Encouragement to learn, adapt, and innovate in a fast-growing financial services landscape.

🚀 Career Growth Opportunities

• Internal mobility programs to help employees advance in their careers.
• Support for leadership development, industry certifications, and specialized training.

🤝 Collaborative Knowledge Sharing

• Work with global teams, gaining exposure to international best practices.
• Encouragement to share ideas, experiment, and take ownership of impactful projects.

Job Title: Infrastructure Engineer (Hyderabad) 

Corporate Title: Commensurate with skills and experience

Purpose of the role

As an Infrastructure Engineer, the candidate will be an integral part of a team and have a diverse technology background to support, implement, and maintain all aspects of the corporate IT environment. This includes, at times, both user support and backend systems.

A successful candidate will provide support, analysis, recommendations for improvement, and help drive initiatives to completion. The engineer will engage in strategic planning and tactical activities to continuously improve and meet business needs.

Responsibilities and duties (include but not limited to)

• Implement and support technologies for the corporate IT environment.
• Manage assets and support employees within the local India offices.
• Design, deploy, and manage Citrix VDI solutions, ensuring efficient performance and stability.
• Liaising with multiple stakeholders across all areas of the business on a daily / weekly basis keeping all informed regarding issues and solutions
• Create, contribute, and maintain a working knowledge base and document issues that are conducive to knowledge transfer.
• Ensuring scalability, high availability, security, and reliability are delivered and maintained to all relevant internal and client systems.
• Continuous Improvement via performance analysis and optimization, capacity management, problem management, and incident management
• Participate in weekend on call coverage rotation.
• Perform and manage any special projects/tasks assigned.

Education, Skills, and background (incl. Education and Experience Requirements)

• 5+ years of working experience as an Infrastructure engineer managing various technologies relevant to the Corporate Technology stack.
• Technologies will include but are not limited to: Desktop Virtualization and Server Virtualization, VPN Solutions, Windows Server Administration, Microsoft 365, Linux Administration.
• 3+ years’ experience with architecting and managing Citrix Solutions environments with Virtual Desktops and NetScaler VPN
• 2+ years of user desktop support experience
• Proven ability to work effectively independently and within a team using own initiative.
• Excellent communication skills; clearly convey information, excellent writing / documentation skill
• Ability to multi-task and change priorities as needed
• Professionalism to support a 24/7 production environment
• Drive, passion, commitment, and attention to detail

Preferred/Nice to have

• Solid experience in automation and scripting languages (PowerShell knowledge preferred)
• Experience with designing and implementing Windows Active Directory environments
• Project management experience
• Team Leadership Experience 

Working Arrangements

This is an office-based position located out of our India office. Though travel may be required from time to time, it is not expected to be regular or frequent. The role holder will be expected to work whatever hours are necessary for the performance of this role (recognizing that it involves multiple jurisdictions / geographies including but not limited to APAC, USA and EMEA).

IMPORTANT DATA PRIVACY INFORMATION: 

This position is available with  PICO TECHNOLOGY INDIA PRIVATE LIMITED . The controller of your personal data will be PICO TECHNOLOGY INDIA PRIVATE LIMITED

For further information on what personal data we collect, how we will process your personal data and your rights with respect to your personal data please read our Pico Job Candidate Privacy Notice, View Here.

OUR MISSION

At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.

ABOUT US

Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. 

Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software.

CORE VALUES

One Team. One Redwood

Make Your Own Weather

Obsess over Customer Success

Work the Problem

Be Curious

Own the Outcome

Respect Each Other

YOUR IMPACT

We are seeking a detail-oriented and proactive Recruiting Operations Specialist to join our dynamic team. The ideal candidate will be responsible for managing and optimizing our Applicant Tracking System (ATS) Greenhouse,, designing and streamlining recruiting workflows, and ensuring seamless coordination between various stakeholders in the hiring process. This role requires a keen understanding of recruiting processes, exceptional organizational skills, and the ability to thrive in a fast-paced environment.

• Maintaining ATS Data (Greenhouse): Ensuring data accuracy and implementing best practices to optimize system usage.
• Designing and Optimizing Recruiting Workflows: Collaborate with cross-functional teams to design, document, and improve recruiting workflows, ensuring efficiency and alignment with organizational goals.
• Partnering with Hiring Managers and Finance: Work closely with hiring managers and finance to ensure alignment on headcount planning, budgeting, and forecasting, providing insights and recommendations based on recruiting data.
• Running Recruiting Reports and Building Dashboards: Generate regular reports on recruiting metrics such as time-to-fill, source effectiveness, and candidate pipeline status. Design and maintain dashboards to provide stakeholders with real-time visibility into recruiting performance.
• Coordinating Interview Scheduling: Manage the end-to-end interview scheduling process, liaising with recruiters, hiring managers, and candidates to coordinate interview logistics, ensuring a smooth and positive candidate exCandidate Experience Enhancement: Continuously assess and improve the candidate experience throughout the recruitment process. Implement strategies to enhance candidate engagement, satisfaction, and retention, from initial contact to onboarding.
• Vendor Management: Oversee relationships with external vendors, including recruitment agencies, background check providers, and job boards. Negotiate contracts, monitor performance, and ensure compliance with service level agreements.
• Recruiting Technology Evaluation and Implementation: Stay updated on emerging trends and technologies in recruiting operations. Evaluate new tools and platforms to enhance efficiency, streamline processes, and improve outcomes. Lead the implementation of selected solutions, providing training and support to users as needed.
• Compliance and Data Security: Ensure compliance with relevant regulations and company policies related to recruiting operations, including data privacy and security requirements. Conduct audits and assessments to identify areas for improvement and mitigate risks.
• Process Documentation and Training: Develop and maintain documentation of recruiting processes, procedures, and best practices. Provide training and support to recruiters, hiring managers, and other stakeholders to ensure adherence to established processes and standards.
• Strategic Projects and Initiatives: Collaborate with senior leadership and cross-functional teams on strategic projects and initiatives related to talent acquisition and workforce planning. Contribute insights and recommendations to inform decision-making and drive continuous improvement.

YOUR EXPERIENCE

• Minimum 2 years of Recruiting Operations Experience
• Proficiency in Applicant Tracking Systems (ATS), Workday & Greenhouse preferred
• Strong Analytical Skills
• Project Management Experience
• Vendor Management Experience
• Training and Documentation Skills
• Strategic Thinking
• Bachelor's Degree or relevant industry experience

About the Company

At Redpin we simplify life's most important payments. Buying a new property overseas can be a stressful time, especially when it comes to moving your money. Through our Currencies Direct and TorFX brands we've been helping people do just that for over 25 years. With recent investment we're now on a mission to build a new range of digital products and services that will make moving money Internationally for Real Estate purchases even easier

We’re on a mission to become the solution for Real Estate payments everywhere. To do this, we are transitioning our business from a horizontal FX platform to a verticalized, embedded software company, as we look to the future and Redpin 2.0.

About the Role

At Redpin, we’re passionate about building software that solves problems. We count on our site reliability engineers (SREs) to empower users with a rich feature set, high availability, and stellar performance level to pursue their missions. As we expand customer deployments, we’re seeking an experienced SRE to deliver insights from massive-scale data in real time. Specifically, we’re searching for someone who has fresh ideas and a unique viewpoint, and who enjoys collaborating with a cross-functional team to develop real-world solutions and positive user experiences for every interaction. 

What You'll Do

• Run the production environment by monitoring availability and taking a holistic view of system health.
• Build software and systems to manage platform infrastructure and applications
• Improve reliability, quality, and time-to-market of our suite of software solutions.
• Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating for continual improvement.
• Provide primary operational support and engineering for multiple large-scale distributed software applications.
• Design, implement, and maintain highly available and scalable infrastructure and systems on AWS.
• Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding.
• Partner with development teams to improve services through rigorous testing and release procedures.
• Participate in system design consulting, platform management, and capacity planning.
•  Create sustainable systems and services through automation and uplifts.
•  Balance feature development speed and reliability with well-defined service-level objectives

What You’ll Need

• Bachelor’s degree in computer science, Software Engineering, or a related field. (Master's degree preferred)
• 4+ years of experience as a Site Reliability Engineer or in a similar role.
• Strong knowledge of system architecture, infrastructure design, and best practices.
• Proficiency in scripting and automation using languages like Python, Bash, or similar technologies.
•  Experience with cloud platforms such as AWS, including infrastructure provisioning and management.
• Strong understanding of networking principles and protocols.
• Experience with supporting Java, Spring Boot, Hibernate JPA, Python, React, and .NET technologies Application.
• Knowledge of API gateway solutions like ApiGee and Layer 7.
•  Experience working with databases such as RDS, SQL Server, Postgres SQL.
• Familiarity with messaging systems like MQ, ActiveMQ, and Kafka.
•  Proficiency in managing servers such as Tomcat, JBoss, Apache, NGINX, and IIS.
• Experience with containerization using EKS (Elastic Kubernetes Service).
•  Knowledge of CI/CD processes and tools like GitLab, Jenkins, Artifactory, and Ansible.
• Proficiency in monitoring tools such as Coralogix, CloudWatch, Grafana, and Prometheus.
• Strong problem-solving and troubleshooting skills with the ability to analyse and resolve complex technical issues.
•  Excellent communication and collaboration skills to work effectively in a team environment.
•  Strong attention to detail and ability to prioritize and manage multiple tasks simultaneously.
• Self-motivated and able to work independently with minimal supervision. 

We welcome people from all backgrounds who seek the opportunity to help build a future where we connect the dots for international property payments. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world of PropTech forward, together.

Redpin, Currencies Direct and TorFX are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law

WHO YOU ARE:

You are a Techno-functional Product Manager with 5+ years of Product Management experience who thrives at the intersection of technology and business. You will be responsible for driving product initiatives, managing integrations, and collaborating closely with cross-functional teams to deliver scalable and impactful solutions.

WHAT YOU’LL DO:

• Contribute into the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch
• Analyse consumer needs, current market trends, and potential partnerships from an ROI and build vs. buy perspective
• Gain a deep understanding of existing systems, customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
• Works with a cross-functional team to ensure fulfilment of product requirements, evaluates product performance and transition products from development to commercialization.
• Assists in determining product delivery and deployment dates for new product releases, feature and maintenance releases and regular corrective service or service pack releases.
• Assist in Developing and executing proposed business and technical solutions. Work with engineering teams to design and manage API integrations across platforms.
• Assist in the research and investigation of escalated production issues and engage teams for resolution
• Document business impact, research and resolution steps and long-term preventative measures via incident reports

WHAT YOU’LL NEED:

• A Bachelor’s/Master’s Degree with 5+ years’ work experience in Product Management or Business Analysis
• Good technical understanding of Product Development Lifecycle along with API integrations, SQL etc.
• Good understanding of technology system interfaces and data integration, networks, Client/Server and operating systems
• Knowledge of Business Process Modelling using decision tables/trees and data flows, etc.
• Strong customer service skills with excellent relationship management skills with the ability to interact positively and successfully across all levels of associates and managers to meet business needs
• Strong written, oral, and interpersonal communication skills
• Willingness to develop industry-related knowledge
• Analytical, organized with excellent written and verbal communication skills
• Must be a self-starter, flexible and motivated
• Great to have experience in BFSI Industry across Annuity, mutual funds, financial services, or life insurance

WHAT’S IN IT FOR YOU?

Zinnia offers excellent career progression and competitive compensation. We offer great benefits, including health/dental insurance, parental leave, profit sharing, PF, incentive/bonus opportunity, tuition reimbursement, and so much more. We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

_#LI-RS1

WHO YOU ARE:

You are a Techno-functional Product Manager with 5+ years of Product Management experience who thrives at the intersection of technology and business. You will be responsible for driving product initiatives, managing integrations, and collaborating closely with cross-functional teams to deliver scalable and impactful solutions.

WHAT YOU’LL DO:

• Contribute into the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch
• Analyse consumer needs, current market trends, and potential partnerships from an ROI and build vs. buy perspective
• Gain a deep understanding of existing systems, customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
• Works with a cross-functional team to ensure fulfilment of product requirements, evaluates product performance and transition products from development to commercialization.
• Assists in determining product delivery and deployment dates for new product releases, feature and maintenance releases and regular corrective service or service pack releases.
• Assist in Developing and executing proposed business and technical solutions. Work with engineering teams to design and manage API integrations across platforms.
• Assist in the research and investigation of escalated production issues and engage teams for resolution
• Document business impact, research and resolution steps and long-term preventative measures via incident reports

WHAT YOU’LL NEED:

• A Bachelor’s/Master’s Degree with 5+ years’ work experience in Product Management or Business Analysis
• Good technical understanding of Product Development Lifecycle along with API integrations, SQL etc.
• Good understanding of technology system interfaces and data integration, networks, Client/Server and operating systems
• Knowledge of Business Process Modelling using decision tables/trees and data flows, etc.
• Strong customer service skills with excellent relationship management skills with the ability to interact positively and successfully across all levels of associates and managers to meet business needs
• Strong written, oral, and interpersonal communication skills
• Willingness to develop industry-related knowledge
• Analytical, organized with excellent written and verbal communication skills
• Must be a self-starter, flexible and motivated
• Great to have experience in BFSI Industry across Annuity, mutual funds, financial services, or life insurance

WHAT’S IN IT FOR YOU?

Zinnia offers excellent career progression and competitive compensation. We offer great benefits, including health/dental insurance, parental leave, profit sharing, PF, incentive/bonus opportunity, tuition reimbursement, and so much more. We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

_#LI-RS1

OUR MISSION

At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.

ABOUT US

Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control.

Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software.

CORE VALUES

One Team. One Redwood

Make Your Own Weather

Obsess over Customer Success

Work the Problem

Be Curious

Own the Outcome

Respect Each Other

YOUR IMPACT
The Professional Service Consultant role is instrumental in assisting Redwood customers ranging from Fortune global enterprises to midsized businesses to leverage our solutions to orchestrate automation across distributed and heterogeneous platforms and enterprise business applications including SAP, Oracle, PeopleSoft, data warehousing and OS tasks.

The range of responsibilities includes product installation and configuration, training, conducting workshops and providing best practices guidance to advance our customer’s automation business needs.

• Assist customers with installation, configuration, training and use of Redwood solutions
• Perform analysis, scoping, and effort estimation to meet customer requirements
• Provide configuration, architecture & installation recommendations based on product best practices & customer needs
• Coordinate with other Redwood resources including Engagement Managers to update project status, timeline, effort, and expected completion
• Communicate effectively and professionally with business and technical contacts
• Utilize supporting materials (project plan templates, architecture diagrams, etc) to communicate findings & recommendations to the customer or internally
• Travel to customers, partners, and Redwood Software sites as needed

YOUR EXPERIENCE

• 3+ years of IT Consulting experience
• Proven competence in IT Consulting, including training, installation, architecture design, and testing
• Interest in problem-solving & learning new technologies
• Experience or an understanding of SaaS solutions & integrations
• Knowledge of one or more Cloud providers (AWS, Azure, GCP, etc.)
• Knowledge of one or more identity providers (Active Directory, Okta, etc.)
• Knowledge and understanding of SSO, particularly SAML providers
• Knowledge of SAP jobs scheduling or other scheduling solutions (Autosys, Control-M)
• Experience with UNIX, Windows, & Linux at a power user level
• Experience and understanding of API usage, including REST and SOAP
• Knowledge of communication protocols, including HTTP, FTP, and SSH
• Good communication & presentation skills
• Excellent time management and task management skills
• Demonstrated ability to manage and prioritize multiple client projects
• Demonstrated ability to learn on the go/on the job in a fast-paced environment

Overview:   The Senior Software Development Engineer L4 is expected to successfully work through complex tasks independently, understand the intricacies of the software development life cycle, and display strong adherence to fundamental software engineering principles in the production of software. This position possesses a deep understanding of the computer’s architectural design and other issues like testing and scalability of software products.

Duties and Responsibilities:

• Front-End Development: Build responsive, high-performance, and user-friendly web interfaces using Angular, TypeScript, HTML, and CSS.
• Back-End Development: Develop and maintain server-side applications and logic using PHP (often with frameworks like Laravel or NestJS).
• API Development and Integration: Design, develop, and implement robust RESTful APIs and web services to allow seamless data flow and integration between the Angular frontend and PHP backend, as well as with third-party services.
• Collaboration: Work closely with cross-functional teams including designers, product managers, and other developers to gather requirements, define project specifications, and deliver high-quality solutions.
• Code Quality and Testing: Write clean, maintainable, and testable code, participate in code reviews, and implement automated testing strategies to ensure code integrity and reliability.
• Troubleshooting and Optimization: Identify, debug, and resolve complex technical issues across the full stack, and optimize applications for maximum performance, speed, scalability, and security.
• Documentation and Best Practices: Create and maintain technical documentation, and stay up-to-date with emerging technologies and industry trends.

Job Requirements:

• 4 - 8 years of experience with software development in one or more programming languages, and with data structures/algorithms;
• Strong expertise in Angular and core front-end technologies (HTML5, CSS3, JavaScript, TypeScript).
• Solid experience with server-side programming using PHP (versions 8+) and related frameworks.
• Proficiency in database management systems like MySQL or PostgreSQL.
• Experience with API development and integration (RESTful services).
• Familiarity with version control systems, specifically Git.
• Knowledge of cloud platforms like AWS or Azure is beneficial.
•  

Education:

• Bachelor's degree in computer science, Software Engineering, or Information Technology
• Master's degree or PhD in Computer Science, a related technical field, or equivalent practical experience preferred.

Soft Skills:

• Excellent problem-solving and analytical abilities.
• Strong communication and collaboration skills for working in an Agile/Scrum environment.
• Attention to detail and a commitment to quality.

ABOUT THE ROLE:

As an Engineering Manager at Tide,

• You’re an experienced Engineering Manager with strong technical and people-leadership skills, comfortable operating at scale and driving impact through well-designed platforms.
• You’ll lead the engineering delivery of our subscriptions platform across multiple markets, owning the technical direction and execution of systems that power subscription creation, pricing, lifecycle managements. You’ll focus on building scalable, resilient, and extensible platform capabilities that support growth and evolving business needs.
• You’ll manage and develop a team of engineers, setting clear technical standards and fostering a culture of ownership and continuous improvement. Partnering closely with Product and stakeholders across the business, you’ll turn product strategy into reliable platform solutions and ensure high-quality delivery across the full subscription lifecycle.
• You’ll be part of the Member Engagement Marketing (MEM) engineering group, working closely with Billing, Payments, Marketing, Data, and Finance teams. Together, you’ll deliver a robust and transparent subscriptions platform that enables seamless member experiences and long-term value.

WHAT WE ARE LOOKING FOR:

• Extensive experience (10+ years) building server-side applications and detailed knowledge of Java. 
• Sound knowledge of a backend framework (e.g. Spring/Spring Boot) 
• Experience with running microservices and implementing and consuming RESTful APIs
• Experience engineering scalable and reliable solutions in a cloud-native environment 
• A mindset of delivering secure, well-tested and well-documented software 
• Full ownership of your code and technical solutions across their entire lifecycle, from development to production.
• Experience integrating with various third party providers and partners 
• Sound knowledge and experience working with relational databases. 
• Work effectively in an agile environment, using its practices to deliver value consistently and adapt quickly.
• Ability to communicate technical concepts to a non-technical audience 
• Apply continuous integration, delivery, and deployment practices in day-to-day development to deliver software reliably to production.
• A technical hands on leader who is in the details of what the team is working on day to day.
• Experience leading teams
• Experience directly managing people.

OUR TECH STACK:

• Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!) 
• Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable 
• Primary datastores are PostgreSQL via RDS or Aurora (we are heavy AWS users) 
• Docker, Terraform, ArgoCD and, EKS provided by the Cloud team to run the platform 
• DataDog for monitoring, observability and automated SLOs
• GitHub, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first week 
• Angular on Web, Flutter for our mobile app, but from time to time we use Swift and Kotlin
• Fivetran/BigQuery/Looker for the BI insights and Python/FastAPI/Faust + some ML libs for the automated decisioning and risk management 

WHAT YOU’LL GET IN RETURN:

• Competitive Compensation -  competitive salary and share options
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

Tidean Ways of Working 

At Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.

ABOUT THE ROLE:

As an Engineering Manager at Tide,

• You’re an experienced Engineering Manager with strong technical and people-leadership skills, comfortable operating at scale and driving impact through well-designed platforms.
• You’ll lead the engineering delivery of our subscriptions platform across multiple markets, owning the technical direction and execution of systems that power subscription creation, pricing, lifecycle managements. You’ll focus on building scalable, resilient, and extensible platform capabilities that support growth and evolving business needs.
• You’ll manage and develop a team of engineers, setting clear technical standards and fostering a culture of ownership and continuous improvement. Partnering closely with Product and stakeholders across the business, you’ll turn product strategy into reliable platform solutions and ensure high-quality delivery across the full subscription lifecycle.
• You’ll be part of the Member Engagement Marketing (MEM) engineering group, working closely with Billing, Payments, Marketing, Data, and Finance teams. Together, you’ll deliver a robust and transparent subscriptions platform that enables seamless member experiences and long-term value.

WHAT WE ARE LOOKING FOR:

• Extensive experience (10+ years) building server-side applications and detailed knowledge of Java. 
• Sound knowledge of a backend framework (e.g. Spring/Spring Boot) 
• Experience with running microservices and implementing and consuming RESTful APIs
• Experience engineering scalable and reliable solutions in a cloud-native environment 
• A mindset of delivering secure, well-tested and well-documented software 
• Full ownership of your code and technical solutions across their entire lifecycle, from development to production.
• Experience integrating with various third party providers and partners 
• Sound knowledge and experience working with relational databases. 
• Work effectively in an agile environment, using its practices to deliver value consistently and adapt quickly.
• Ability to communicate technical concepts to a non-technical audience 
• Apply continuous integration, delivery, and deployment practices in day-to-day development to deliver software reliably to production.
• A technical hands on leader who is in the details of what the team is working on day to day.
• Experience leading teams
• Experience directly managing people.

OUR TECH STACK:

• Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!) 
• Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable 
• Primary datastores are PostgreSQL via RDS or Aurora (we are heavy AWS users) 
• Docker, Terraform, ArgoCD and, EKS provided by the Cloud team to run the platform 
• DataDog for monitoring, observability and automated SLOs
• GitHub, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first week 
• Angular on Web, Flutter for our mobile app, but from time to time we use Swift and Kotlin
• Fivetran/BigQuery/Looker for the BI insights and Python/FastAPI/Faust + some ML libs for the automated decisioning and risk management 

WHAT YOU’LL GET IN RETURN:

• Competitive Compensation -  competitive salary and share options
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

Tidean Ways of Working 

At Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.

ABOUT THE ROLE:

As an Engineering Manager at Tide,

• You’re an experienced Engineering Manager with strong technical and people-leadership skills, comfortable operating at scale and driving impact through well-designed platforms.
• You’ll lead the engineering delivery of our subscriptions platform across multiple markets, owning the technical direction and execution of systems that power subscription creation, pricing, lifecycle managements. You’ll focus on building scalable, resilient, and extensible platform capabilities that support growth and evolving business needs.
• You’ll manage and develop a team of engineers, setting clear technical standards and fostering a culture of ownership and continuous improvement. Partnering closely with Product and stakeholders across the business, you’ll turn product strategy into reliable platform solutions and ensure high-quality delivery across the full subscription lifecycle.
• You’ll be part of the Member Engagement Marketing (MEM) engineering group, working closely with Billing, Payments, Marketing, Data, and Finance teams. Together, you’ll deliver a robust and transparent subscriptions platform that enables seamless member experiences and long-term value.

WHAT WE ARE LOOKING FOR:

• Extensive experience (10+ years) building server-side applications and detailed knowledge of Java. 
• Sound knowledge of a backend framework (e.g. Spring/Spring Boot) 
• Experience with running microservices and implementing and consuming RESTful APIs
• Experience engineering scalable and reliable solutions in a cloud-native environment 
• A mindset of delivering secure, well-tested and well-documented software 
• Full ownership of your code and technical solutions across their entire lifecycle, from development to production.
• Experience integrating with various third party providers and partners 
• Sound knowledge and experience working with relational databases. 
• Work effectively in an agile environment, using its practices to deliver value consistently and adapt quickly.
• Ability to communicate technical concepts to a non-technical audience 
• Apply continuous integration, delivery, and deployment practices in day-to-day development to deliver software reliably to production.
• A technical hands on leader who is in the details of what the team is working on day to day.
• Experience leading teams
• Experience directly managing people.

OUR TECH STACK:

• Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!) 
• Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable 
• Primary datastores are PostgreSQL via RDS or Aurora (we are heavy AWS users) 
• Docker, Terraform, ArgoCD and, EKS provided by the Cloud team to run the platform 
• DataDog for monitoring, observability and automated SLOs
• GitHub, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first week 
• Angular on Web, Flutter for our mobile app, but from time to time we use Swift and Kotlin
• Fivetran/BigQuery/Looker for the BI insights and Python/FastAPI/Faust + some ML libs for the automated decisioning and risk management 

WHAT YOU’LL GET IN RETURN:

• Competitive Compensation -  competitive salary and share options
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

Tidean Ways of Working 

At Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.

As our DevOps Engineer, you will be required to: 

• Manage operational aspects of the Envoy Global Azure CI/CD pipeline including source control, build systems, infrastructure, networking, deployments, and permissions management
• Work closely with Development, Data, Project Management, and Infosec teams to ensure management, operability, and security of Envoy’s applications hosted in Azure.
• Participate in architecture, requirements, and planning sessions with project owners and stakeholders.
• Design and deliver DevOps projects that ensure infrastructure is 24x7 operational as well as cost effective.
• Train and mentor DevOps engineers to meet Envoy Global’s growing requirements for the future.
• Participate in planning sessions and daily stand-ups with multi-region DevOps staff
• Proactive planning and organization to adjust to the flexible needs of Envoy Global’s business.
• Ensure business continuity and disaster recovery plans are tested and updated on an annual basis.
• Serve as an escalation point to help prioritize and resolve complex or urgent issues and incidents.
• Maintain relationships with vendors and contractors for services and maintenance of software and systems.
• Ensure 24x7 5x9s uptime for Envoy Global applications.

To apply for this role, you should possess the following skills, experience and qualifications: 

• Expert, hands-on experience in application builds, deployments, and troubleshooting: specifically, but not limited to: .Net and SQL Server frameworks (msbuild, dotnet, ssdt, dacpac).
• Strong communication (written and verbal), analytical, organizational, and problem-solving skills. Must be able to present complex information to technical and non-technical stakeholders.
• Experience working with these technology areas:
  • Source control and CI/CD tools (Git, Azure DevOps, MSBuild, Jenkins, TeamCity, Octopus Deploy, Harness, etc.)
  • Azure platform services, including Azure SQL, Service Bus, Key Vault, Blob Storage
  • AI Technologies including Claude, OpenAI, MS Foundry, LLM, etc.
  • Kubernetes clusters (experience in Azure AKS a plus)
  • Infrastructure as Code tools such as Terraform and ARM/Bicep
  • Content Delivery/WAF providers (Cloudflare, Akamai, MS)
  • Monitoring tool sets such as DataDog, Splunk, ELK
• Self-motivated, self-directed, and customer service-focused with the ability to multi-task and manage competing priorities in a fast-paced environment
• Excellent critical thinking and troubleshooting skills.
• Champion Change and Release management
• Ability to expand knowledge and learn new technologies.
• Be available 24x7 to assist in releases as well as operational or security incidents.
• 3 - 6 years of DevOps experience with a focus builds and deployments, preferably in an Azure environment using infrastructure as a code deployment platforms (Git, Terraform, ARM, CloudFormation) and .net/agular builds and deployments using various tools including TeamCity, Git Runners, Octopus, Azure DevOps.
• Bachelor’s Degree in IT or related field
• Desired Certifications:  MCSE, ITIL, NIST, Azure Infrastructure/Architect (AZ-304,305,400,700).

Pico is a rapidly expanding Fintech company that offers innovative, transparent, low-latency markets solutions from a portfolio of best-in-class products coupled with an agile and expert service delivery platform.  We help our clients to efficiently scale their business and quickly access global financial markets. From infrastructure to connectivity, we support our clients through the full trading lifecycle.  We are a global company headquartered in New York, with various international offices including, London, Dublin, Madrid, Krakow, Singapore and Tokyo.

THE ROLE - Senior Full Stack Engineer

This is a great opportunity to work in a small close-knit team, collaborating with other teams, on a world class analytics platform, to deliver new updates, visualisations, and integrations in a responsive and agile environment.

You will be exposed to the full product lifecycle, designing, developing, and testing new features for our product, features that involve both server side and front-end development as well as integrations with Pico, or 3^rd Party APIs over REST or SOAP. Past collaborations with other teams have included working with our Data Science team to deliver cutting-edge Machine Learning based features to customers.

Our front-end stack is built up using Web Components and Angular, backend integrations with Python and Java, in a modular implementation environment, to enable making immediate and meaningful additions to the feature set of the product.

REQUIRED SKILLS

• Experience developing in a Unix environment using Python and Java
• Automated unit-testing and integration testing
• Building modular UI Elements using Web Components (i.e. StencilJS) or Angular/React
• Experience with RESTful web services
• Knowledge of UI design principles, web standards, and cross browser capabilities
• Experience working in an Agile development environment
  
  

DESIRABLE SKILLS

• Experience with web-services using SOAP.
• Data visualisation techniques
• Knowledge and use of SQL (or similar query language)
• Sound knowledge of design patterns and designing with abstractions.
• Experience with automated build systems and SCM systems incl. GIT
  
  

PERSONAL ATTRIBUTES

• Excellent analytical and problem-solving skills – able to propose several viable solutions to complex problems and be able to evaluate the best alternative and estimate the work required.
• Passionate about technology, design, and quality – able to write high quality code together with appropriate tests proving functionality works as expected.
• Can quickly grasp and learn new technologies and techniques.
• Have excellent communication skills – you can make clear and meaningful contributions to white board design discussions and offer innovative solutions to complex problems as well as contribute insights from past experiences.
• Able to offer concise and regular updates on progress and can highlight issues that might affect progress to allow preventative action to be taken.

Working Arrangements

This is a Hybrid position with [weekly time in the office with the flexibility of working from home]. Though travel may be required from time to time, it is not expected to be regular or frequent. The role holder will be expected to work whatever hours are necessary for the performance of this role (recognizing that it involves multiple jurisdictions/geographies including but not limited to EMEA, USA and APAC). 

IMPORTANT DATA PRIVACY INFORMATION: 

This position is available with  PICO TECHNOLOGY INDIA PRIVATE LIMITED . The controller of your personal data will be PICO TECHNOLOGY INDIA PRIVATE LIMITED.

For further information on what personal data we collect, how we will process your personal data and your rights with respect to your personal data please read our Pico Job Candidate Privacy Notice, View Here.

Senior Systems Engineer – L3 

About Ensono

Ensono is a hybrid IT services provider that sees a world in transformation. We understand the world of business has become more complex, layered, and interdependent because we’re enabling the IT infrastructure for that transformation. Our clients are some of the most innovative and forward-thinking companies in the world and we help keep their businesses thriving. With nearly 50 years of experience, we optimize and modernize IT infrastructure by amplifying the power of mainframes and mid-range servers with the agility of cloud. Check us out at www.ensono.com. 

Job Summary

The L3 Backup & Recovery Engineer is a senior technical resource responsible for the design, implementation, optimization, and support of enterprise backup and recovery platforms, with primary focus on Cohesity DataProtect and IBM Tivoli Storage Manager (IBM Spectrum Protect). This role provides expert‑level troubleshooting, leads incident resolution, supports DR readiness, and acts as a technical escalation point for L1/L2 teams and client environments.

Job Responsibilities

Technical Operations & Support

• Serve as L3 escalation for complex backup, restore, replication, and DR issues across Cohesity DataProtect and Tivoli Storage Manager environments
• Perform advanced root cause analysis for backup failures, performance issues, data corruption, and recovery incidents
• Lead and execute critical restores (file, VM, database, application‑level, and full system recovery)
• Support 24x7 shifts (including weekends and holidays) with rotations and major incident bridges as required

Platform Engineering & Administration

• Maintain enterprise backup architectures using Cohesity DataProtect and Tivoli Storage Manager
• Configure and manage:
• Backup policies, schedules, and SLAs
• Retention, replication, and archival strategies (on‑prem and cloud targets)
• Encryption, immutability, and ransomware protection features
• Perform capacity planning, performance tuning, and storage optimization
• Lead platform upgrades, migrations, and version lifecycle management

Disaster Recovery & Compliance

• Participate in and lead DR tests, audits, and recovery simulations
• Ensure compliance with RPO/RTO, security, and regulatory requirements
• Support data protection strategies for hybrid, cloud, and virtualized environments

Automation & Continuous Improvement

• Automate backup operations and reporting using scripts and native tooling where applicable
• Identify opportunities to standardize, optimize, and reduce operational risk
• Mentor and provide technical guidance to L1/L2 engineers

Client & Stakeholder Engagement

• Act as a technical advisor to clients and internal teams
• Participate in root‑cause reviews and technical design discussions
• Create and maintain technical documentation, SOPs, and knowledge articles

Required Technical Skills

Core Technologies

• Cohesity DataProtect (advanced administration, troubleshooting, restores, replication)
• IBM Tivoli Storage Manager (IBM Spectrum Protect)
• Enterprise backup concepts: incremental/full, deduplication, replication
• ServiceNow for ITSM

Infrastructure Platforms

• Virtualization: VMware and Hyper‑V
• Operating Systems: Windows Server, Linux (RHEL, SUSE, AIX preferred)
• Databases & applications: SQL Server, Oracle, file systems (preferred)

• Object storage (S3‑compatible, Azure Blob – preferred)

Experience & Qualifications

• 7–10+ years in enterprise backup or data protection roles
• Strong experience administering Cohesity Data Protect and Tivoli Storage Manager / IBM Spectrum Protect
• Experience in managed services or large enterprise environments preferred
• Relevant certifications (preferred but not required):
• Cohesity certification
• IBM Spectrum Protect certification

Soft Skills

• Strong analytical and troubleshooting skills
• Ability to lead during high‑severity incidents
• Clear written and verbal communication
• Comfortable working in client‑facing and globally distributed teams

Shift Timing-1:30 PM to 10:30 PM

We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request.

OUR MISSION

At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.

ABOUT US

Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. 

Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software.

CORE VALUES

One Team. One Redwood

Make Your Own Weather

Obsess over Customer Success

Work the Problem

Be Curious

Own the Outcome

Respect Each Other

YOUR IMPACT 

Redwood Software is looking for a highly execution-focused Graphic Designer to power the day-to-day visual output of our marketing team. This role is all about scale, speed and consistency—turning established brand systems, messaging and strategy into polished, ready-to-use assets across campaigns, sales enablement and internal communications.

You’ll be a key production partner to Content, Demand Gen and Sales, with a strong emphasis on templates, decks, repeatable assets and AI-assisted design workflows. This is a great role for a designer who loves getting things done, thrives on efficiency and takes pride in clean, clear, high-quality execution.

• Produce high-volume, high-quality design assets for campaigns, email, social, web, events and sales enablement

• Own the creation and maintenance of presentation decks, templates and modular design systems (PowerPoint, Google Slides, Figma)

• Design and update sales decks, customer presentations, one-pagers, solution briefs and internal templates

• Apply and scale Redwood’s brand guidelines across all deliverables, partnering closely with the Senior Graphic Designer for alignment

• Use AI-powered design tools to accelerate production, iterate quickly and streamline repetitive workflows (image generation, layout exploration, asset variations, etc.)

• Adapt existing creative for new formats, audiences and channels with speed and precision

• Manage multiple requests and timelines, balancing fast-turn execution with attention to detail

• Incorporate feedback efficiently and consistently across revisions
   

YOUR EXPERIENCE

• 3–5 years of professional graphic design experience, including in SaaS or enterprise technology

• A portfolio that demonstrates strong execution, layout discipline and real-world marketing assets (especially decks and templates)

• Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign) and Figma

• Hands-on experience designing presentation decks and enablement materials for sales or marketing teams with advanced Google Slides skills (master templates, complex layouts, charts)

• Comfort using AI design tools (e.g., generative image tools, layout assistants, or creative automation platforms) to increase speed and efficiency

• Strong attention to detail and file hygiene—you deliver clean, organized, ready-to-ship work

• Ability to work quickly, prioritize effectively and thrive in a fast-moving environment

• Light motion or animation skills for simple transitions or social assets

Overview:   The Staff Software Engineer L5 works with all service aspects of high throughput and multi-tenant services, has the ability to design components carefully, properly handle errors, write clean and well-factored code with good tests and good maintainability. 

Duties and Responsibilities:

• Design distributed systems that are resilient and secure at scale from inception;
• Raise the engineering bar on scale, resiliency, security fundamentals via technical leadership and engineering excellence;
• Discover, review, and influence new and evolving design, architecture, and standards for building and delivering unique services and solutions;
• Investigate, design, and implement best-in-industry, innovative technologies that will expand Inovalon’s infrastructure through robust, scalable, adrenaline-fueled solutions;
• Champion the enterprise infrastructure vision and strategy;
• Be the expert in service reliability and sustainability;
• Develop and execute designs for complex systems backed by excellence, confidence, and thorough engineering analysis;
• Develop, gather, and leverage metrics to manage the server fleet and complex computing systems to drive automation, improvement, and performance;
• Take ownership of ensuring detailed design, analysis, testing, and optimization;
• Set direction/goals for the team regarding project impact, product quality and engineering efficiency;
• Lead major initiatives, projects, teams, rollouts and phased releases;
• Provide mentorship onboarding new team members and enabling successful ramp up;
• Collaborate with other engineers, services across Inovalon, and external customers to understand requirements, have tight feedback loop that is data driven;
• Adhere to all confidentiality, HIPAA, regulatory, and other such policies, procedures, and requirements as outlined within Employer’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the scope of work.
• Maintain compliance with Inovalon’s policies, procedures and mission statement, and fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success.
• On Call Policy: Participate in an on-call rotation to support critical issues, including outside standard business hours (evenings, weekends, and holidays), ensuring timely response and resolution as per defined SLAs.

Job Requirements:

• Minimum 15 years of plus experience with Unix management, complex computing platforms, and/or cutting-edge technologies involving virtualization, distribution, and high performance computing;
• Strives to achieve excellence backed by strong architectural, system design, and automation experience;
• Technology experience required; Hive, Hbase, Sqoop, Ranger, NIFI - Other technologies good to have; Spark, Phoenix, Spring Batch, Accumulo, Falcon, Atlas;
• Experience engineering solutions on one of the major Hadoop distributions - Java scripting and application support experience strongly desired;
• Experience with virtualization technologies required and driven to solve difficult problems with scalable, elegant, and maintainable solutions;
• Expert and creative troubleshooter – unrelenting, persistent, confident;
• A penchant for thinking outside the box to solve complex and interesting problems;
• Extensive knowledge of existing industry standards, technologies, and infrastructure operations;
• Ability to manage stressful situations with calm, courtesy, and confidence;
• Experience building and shipping high quality work and achieving high reliability; and
• Experience improving stability through thoughtful code reviews, appropriate testing, proper rollout, monitoring, and proactive changes.

Education:

• Bachelor's degree in computer science, Software Engineering, or Information Technology

Physical Demands and Work Environment:

• Sedentary work (i.e. sitting for long periods of time).
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force.
• Subject to inside environmental conditions.
• Travel for this position will include less than 10% locally usually for training purposes.

Overview:   The Staff Software Engineer L5 works with all service aspects of high throughput and multi-tenant services, has the ability to design components carefully, properly handle errors, write clean and well-factored code with good tests and good maintainability. 

Duties and Responsibilities:

• Design distributed systems that are resilient and secure at scale from inception;
• Raise the engineering bar on scale, resiliency, security fundamentals via technical leadership and engineering excellence;
• Discover, review, and influence new and evolving design, architecture, and standards for building and delivering unique services and solutions;
• Investigate, design, and implement best-in-industry, innovative technologies that will expand Inovalon’s infrastructure through robust, scalable, adrenaline-fueled solutions;
• Champion the enterprise infrastructure vision and strategy;
• Be the expert in service reliability and sustainability;
• Develop and execute designs for complex systems backed by excellence, confidence, and thorough engineering analysis;
• Develop, gather, and leverage metrics to manage the server fleet and complex computing systems to drive automation, improvement, and performance;
• Take ownership of ensuring detailed design, analysis, testing, and optimization;
• Set direction/goals for the team regarding project impact, product quality and engineering efficiency;
• Lead major initiatives, projects, teams, rollouts and phased releases;
• Provide mentorship onboarding new team members and enabling successful ramp up;
• Collaborate with other engineers, services across Inovalon, and external customers to understand requirements, have tight feedback loop that is data driven;
• Adhere to all confidentiality, HIPAA, regulatory, and other such policies, procedures, and requirements as outlined within Employer’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the scope of work.
• Maintain compliance with Inovalon’s policies, procedures and mission statement, and fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success.
• On Call Policy: Participate in an on-call rotation to support critical issues, including outside standard business hours (evenings, weekends, and holidays), ensuring timely response and resolution as per defined SLAs.

Job Requirements:

• Minimum 15 years of plus experience with Unix management, complex computing platforms, and/or cutting-edge technologies involving virtualization, distribution, and high performance computing;
• Strives to achieve excellence backed by strong architectural, system design, and automation experience;
• Technology experience required; Hive, Hbase, Sqoop, Ranger, NIFI - Other technologies good to have; Spark, Phoenix, Spring Batch, Accumulo, Falcon, Atlas;
• Experience engineering solutions on one of the major Hadoop distributions - Java scripting and application support experience strongly desired;
• Experience with virtualization technologies required and driven to solve difficult problems with scalable, elegant, and maintainable solutions;
• Expert and creative troubleshooter – unrelenting, persistent, confident;
• A penchant for thinking outside the box to solve complex and interesting problems;
• Extensive knowledge of existing industry standards, technologies, and infrastructure operations;
• Ability to manage stressful situations with calm, courtesy, and confidence;
• Experience building and shipping high quality work and achieving high reliability; and
• Experience improving stability through thoughtful code reviews, appropriate testing, proper rollout, monitoring, and proactive changes.

Education:

• Bachelor's degree in computer science, Software Engineering, or Information Technology

Physical Demands and Work Environment:

• Sedentary work (i.e. sitting for long periods of time).
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force.
• Subject to inside environmental conditions.
• Travel for this position will include less than 10% locally usually for training purposes.

As a Senior Full Stack Developer, you will leverage your 8+ years of experience to play a pivotal role in the design, development, and maintenance of our core applications. This hands-on technical leadership position involves both front-end and back-end development, utilizing Java for server-side logic and React for the user interface. Beyond writing code, you will mentor junior developers, conduct code reviews, and actively contribute to shaping our technical architecture and best practices.Key Responsibilities

• Lead the architectural design and development of highly scalable, performant web applications using Java, Spring Boot, and React.
• Produce clean, maintainable, and efficient code for both front-end and back-end components.
• Collaborate effectively with product managers, designers, and fellow engineers to translate business requirements into robust technical solutions.
• Provide mentorship and guidance to junior developers, fostering an environment of continuous learning and professional growth.
• Conduct comprehensive code reviews to uphold code quality, optimize performance, and ensure adherence to established best practices.
• Design and maintain resilient RESTful APIs.
• Manage and optimize database schemas and queries across SQL and NoSQL databases.
• Implement and maintain a comprehensive suite of unit, integration, and end-to-end tests.
• Stay abreast of emerging technologies and champion their adoption when strategically beneficial.

Required Skills & Qualifications:

• 8+ years of professional software engineering experience.
• Demonstrated expertise in Java development, including strong proficiency with the Spring Framework (Spring Boot, Spring Security, etc.).
• Extensive experience with React.js and its fundamental principles.
• Proficiency with front-end build tools (Webpack, Babel) and state management libraries (Redux, Context API).
• Solid understanding of database design and practical experience with relational databases (PostgreSQL, MySQL) or NoSQL databases (MongoDB).
• Familiarity with leading cloud platforms (AWS, Azure, or GCP).
• Experience with containerization technologies (Docker, Kubernetes).
• In-depth knowledge of the Software Development Life Cycle (SDLC) and agile methodologies.
• Exceptional problem-solving, communication, and leadership capabilities.

Desirable Skills:

• Experience with microservices architecture.
• Knowledge of CI/CD pipelines (Jenkins, GitLab CI, GitHub Actions).
• Experience with message queues (Kafka, RabbitMQ).
• Familiarity with GraphQL.

GENERAL FUNCTION

The developer is a technical expert responsible for driving architecture, documentation, design and development for our business as part of our transformation efforts. This role will work directly with the CTO office, Enterprise architect, IT Leaders, internal stakeholders and development team members to define, design and deliver the technical solutions that will support the business’s vision, strategy and goals.

DUTIES/RESPONSIBILITIES

• Development and implementation of technical designs to support enablement of the digital strategy
• Code, tests and debug application programs
• Recommend engineering best practices, including use of design patterns, code reviews
• Collaborate, communicate with different teams, and triage technical issues across teams
• Ability to author design and architecture documents with input from other technical resources.
• Collaborate with product and project managers as well as business to define product features, architectural deliverables and project estimates
• Provides technical oversight and guidance to outsourced platform and partner IT resources
• Engagement in every stage of the project lifecycle — planning, requirements clarifications, design, develop, test support/bug fix and support the application
• Participate in cross-functional projects that span multiple business units across the enterprise - driving innovation, new product functionality, and overall product maturity.
• Plan, supervise, and participate in technical activities for multiple projects
• Coordinate with other technical managers, leads and architects to identify and monitor cross-site impacts
• Coordinate meetings or initiate working sessions to resolve project issues and roadblocks

QUALIFICATIONS

• Bachelor's degree in Computer Science or related field

EXPERIENCE

• 5 years of experience with Microsoft .Net full stack development tools
• 2+ years of building enterprise software, particularly web-based and customer-facing applications
• Understands and experience in implementing solutions on a multi-tier architecture environment
• Experience in building large scale retail B2C web applications
• Comprehensive SDLC experience including Agile implementation principles and practice
• Production environment deployment and maintenance
• Performance tuning and optimization for scalability and high availability
• Good debugging, troubleshooting and analytical skills
• Strong interpersonal skills; ability to build relationships with and influence other functional areas
• Detail and big picture orientation
• Operates independently with minimal guidance by management
• Ability to manage numerous concurrent projects
• Proficient in Microsoft Development tools and platforms like Visual Studio 2015 and up, .Net Framework 4.0 and up, C#, TFS / Git / Azure DevOps and SQL Server
• Deep understanding of SOA and RESTful API design principles and development.
• Knowledge of web/integration services, including WCF, RESTful, SOAP and WSDL.
• Knowledge of native and/or hybrid mobile app development
• Understanding of automated builds using TFS, DevOps process, Cl/CD and Cloud hosting.
• Experience with AWS cloud development (PaaS) is a plus
• Knowledge of financial services is a plus
• Proficient in Database design and programming using T-SQL including ORM tools like Entity Framework is a plus
• Experience with Azure DevOps (VSTS) and Git is a plus.
• Experience in designing and developing responsive web sites using MVC, HTML5, React.js, Angular.js is a plus.

EMPLOYER’S RIGHTS

• This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.
• The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason. This document contains Momentum Group’s confidential and proprietary information and is intended for Momentum internal use only.

At Momentum/Money Mart, our vision is to transform customers’ lives for the better. With over 40 years of experience in financial services and 400+ retail locations across Canada and the U.S., we are committed to providing tailored financial solutions to underserved customers often overlooked by traditional financial institutions.

Now, we’re bringing this purpose-driven approach to India, and we want you to be part of our journey.

Our Core Values: What Drives Us

Where Everybody is Somebody: We prioritize inclusivity and respect, ensuring that every team member’s voice matters. We foster a collaborative environment where everyone can thrive. 

We Say “Yes” When Others Say “No”: Our team is friendly and compassionate, dedicated to delivering an uplifting customer experience. We go the extra mile to provide solutions that truly make a difference, no matter where our customers are on their financial journey. 

We Have a Passion for Our Purpose: We act with integrity and continually seek ways to grow and innovate. With the largest breadth of products in our industry and new offerings in development, we challenge the status quo to better serve our customers. 

We Win as a Team: We believe in the power of teamwork and diversity, celebrating the unique talents of every team member. Hard work is recognized and valued, creating an environment where everyone contributes to our collective success. 

Why Join MFSG India?

Employee Benefits

We’re committed to supporting your health, well-being, and financial growth:

1. Competitive Employee Benefits

💠 Comprehensive Medical Coverage

• Includes employee, spouse, two children, and two parents.
• Coverage Amount: ₹6 lakhs annually.

💠 Provident Fund Contribution

• Employer contribution of ₹1,800 per month to support long-term financial security.

💠 Performance-Based Incentives

• Annual bonus of up to 5% of base salary, based on performance and company success.

Reward & Recognition

⭐ Bucketlist Rewards Platform

• Recognizing outstanding contributions through a point-based rewards system.
• Redeem points for gift cards, experiences, and personalized perks that matter most to you.

⭐ Culture of Appreciation

• Celebrating milestones, achievements, and impact across teams.

Work-Life Balance & Flexibility

🏠 Flexible Work Model

• Currently remote, with a future transition to a hybrid model.

📅 Paid Leave Entitlements

• 15 Annual Leaves
• 6 Casual Leaves
• 12 Sick Leaves

If you're looking for a place where passion fuels purpose and where you can make a difference, we invite you to join us at MFSG Technologies (India) Private Limited. Together, let’s win and empower our customers. 

1. Learning & Career Growth

📚 Continuous Learning Culture

• Access to upskilling programs, mentorship, and professional development resources.
• Encouragement to learn, adapt, and innovate in a fast-growing financial services landscape.

🚀 Career Growth Opportunities

• Internal mobility programs to help employees advance in their careers.
• Support for leadership development, industry certifications, and specialized training.

🤝 Collaborative Knowledge Sharing

• Work with global teams, gaining exposure to international best practices.
• Encouragement to share ideas, experiment, and take ownership of impactful projects.

OUR MISSION

At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.

ABOUT US

Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. 

Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software.

CORE VALUES

One Team. One Redwood

Make Your Own Weather

Obsess over Customer Success

Work the Problem

Be Curious

Own the Outcome

Respect Each Other

YOUR IMPACT

The Level 1 Support Representative is an early-career technical support professional who delivers high-quality technical support to Redwood customers by managing customer inquiries, performing initial troubleshooting, and resolving routine to moderately complex issues. As the first line of customer interaction, this role ensures an excellent support experience through clear communication, accurate documentation, adherence to SLAs, and strong troubleshooting skills. The L1 support representative follows established processes and collaborates with internal teams. This role focuses on developing product knowledge, strengthening diagnostic skills, and building confidence in handling customer cases with growing autonomy. 

• Manage incoming customer tickets with moderate autonomy, ensuring timely responses, clear communication, and accurate updates. 
• Perform initial troubleshooting and gather required information to diagnose issues. 
• Escalate cases appropriately according to established timelines and guidelines when additional expertise is needed. 
• Document all interactions and findings clearly and accurately. 
• Participate in customer calls to clarify issues or assist with basic troubleshooting. 
• Support queue health through prioritization and workload organization ensuring to meet SLA requirements. 
• Learn Redwood products, features, and support workflows while developing baseline technical expertise. 
• Participates in team meetings, knowledge-sharing discussions, and continuous improvement initiatives. 
• Stay up to date on product releases, configuration changes, new features, and known issues.

YOUR EXPERIENCE 

• 2–3 years of customer or application technical support experience. 
• Technical degree in Computer Science, IT, Engineering, or equivalent practical experience. 
• Strong troubleshooting skills across operating systems (Windows/Linux), SQL databases, APIs/web services, and basic networking. 
• Advanced scripting experience 
• Experience with one or multiple programming languages 
• Ability to learn new technologies quickly and follow structured troubleshooting steps. 
• Strong written and verbal communication skills in English.

OUR MISSION

At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.

ABOUT US

Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. 

Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software.

CORE VALUES

One Team. One Redwood

Make Your Own Weather

Obsess over Customer Success

Work the Problem

Be Curious

Own the Outcome

Respect Each Other

YOUR IMPACT

The L1 Support Team Leader is an experienced people leader responsible for managing a team of L1 Support Representatives, ensuring operational excellence, driving team performance, and improving processes. This role handles complex leadership scenarios, contributes heavily to quality, training, and continuous improvement efforts, and acts as a key operational anchor for the L1 organization. Regularly addresses complex staffing, performance, customer escalation, and operational challenges with minimum guidance. Influences improvements beyond the immediate team and contributes meaningfully to Support-wide initiatives.

• Lead, coach, and develop a full team of L1 Support Representatives, including performance management. 
• Conduct structured 1:1s, team meetings, and continuous coaching to improve overall team capability. 
• Manage operational KPIs (SLA, CSAT, backlog, resolution speed, etc) and create action plans to maintain or improve performance. 
• Handle complex escalations, customer-critical situations, and operational incidents with autonomy. 
• Perform detailed ticket audits and provide structured, actionable feedback. 
• Is able to turn complex problems into simpler ones for prompt resolution. 
• Successfully helps unblock complex issues for the team or takes ownership of those when required. 
• Drives training initiatives and displays end-to-end ownership of the trainee onboarding process. 
• Identify and analyze operational trends; propose and lead improvement initiatives proactively. 
• Partner with internal teams to address recurring issues or raise systemic concerns. 
• Is able to proactively identify customer sensitive situations/scenarios, provide visibility of those to the corresponding audience and come up with a proposed set of actions to successfully manage those to guarantee customer satisfaction. 
• Promotes and leads training initiatives for the L1 team based on escalation trend analysis to reduce escalation ratios, increased L1 resolution power and higher customer satisfaction.

YOUR EXPERIENCE 

• 5–7 years in technical support roles and 2+ years in technical team leadership. 
• Demonstrated success managing KPIs and team performance. 
• Results oriented and analytical mindset. 
• Strong experience handling escalations and operational incidents. 
• Proven experience leading small to medium size projects/initiatives. 
• Strong technical foundation across OS, databases, networking, and API concepts. 
• Seen as a reliable go-to leader for the L1 support team in seeking guidance, assistance and unblocking complex scenarios. 
• Deep understanding of support operations, SLAs, and workload management. 
• Advanced ability to interpret data, trends, and performance metrics and utilize those to come up with solutions and tangible actions proactively. 
• Skilled in coaching, conflict resolution, and escalation handling. 
• Strong communication skills with customers and internal stakeholders of different levels. 
• Is able to adapt the communication style depending on the audience. 
• Skilled at building presentations, reports and analysis. 
• Holds a strong understanding and displays full awareness of the operation’s main KPI, both, from a real time as well as historical trend standpoint. 
• Skilled at identifying relevant changes in KPI trends, finding out the reasons behind those changes and determining if any actions are deemed necessary for correction.

OUR MISSION

At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.

ABOUT US

Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. 

Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software.

CORE VALUES

One Team. One Redwood

Make Your Own Weather

Obsess over Customer Success

Work the Problem

Be Curious

Own the Outcome

Respect Each Other

YOUR IMPACT

The Technical Leader supporting Redwood products provides day-to-day leadership and technical guidance to a team of Level 2 and Level 3 Support Engineers. This role balances hands-on technical involvement, operational oversight, and people leadership, ensuring consistent SLA performance and high-quality handling of complex customer issues. The Technical Leader is developing confidence in technical leadership and customer escalation handling while supporting team performance, cross-functional collaboration, and continuous improvement initiatives. 

Operational Excellence 

• Oversee daily ticket queues and ensure SLA compliance. 
• Monitor long-running or stalled tickets and take corrective action. 
• Handle a defined number of tickets weekly to maintain technical proficiency. 
• Unblock high-priority or complex cases to maintain workflow continuity.

Advanced Technical Issue Management 

• Independently resolve complex issues using established troubleshooting principles. 
• Lead resolution of escalated or high-impact cases requiring deeper expertise. 
• Collaborate with Engineering and Product on bugs, fixes, and process alignment. 
• Drive root cause analysis (RCA) and advocate for long-term product fixes. 
• Ensure escalations to Engineering are clear, complete, and actionable. 

Customer Handling & Escalation 

• Act as a leadership escalation point for complex or sensitive customer situations. 
• Join customer calls when needed to clarify technical direction and manage expectations. 
• Support engineers in communicating complex technical findings to customers.

People Leadership 

• Conduct structured 1:1s focused on performance, development, and support needs. 
• Coach engineers on handling complex tickets and customer communication. 
• Resolve interpersonal conflicts and help maintain team morale. 
• Lead daily stand-ups to align priorities and manage risk.

Cross-Functional Collaboration 

• Participate in Engineering and Product syncs, sharing insights on ticket trends. 
• Track development-related issues and ensure timely follow-up. 
• Collect and share engineer feedback on fixes, product quality, and process gaps.

Performance & Continuous Improvement 

• Monitor KPIs such as SLA adherence, long-running tickets, CSAT, and escalation volume. 
• Identify recurring issues and propose improvement actions. 
• Contribute to documentation and workflow updates.

YOUR EXPERIENCE 

• 5+ years of experience in technical or application support roles. 
• Proven experience supporting workload automation platforms such as RMJ. 
• Prior experience in mentorship, technical leadership, or informal team lead roles. 
• Strong troubleshooting skills across OS, databases, networking, APIs, and RMJ components. 
• Proficiency in English (written and spoken).

OUR MISSION

At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.

ABOUT US

Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. 

Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software.

CORE VALUES

One Team. One Redwood

Make Your Own Weather

Obsess over Customer Success

Work the Problem

Be Curious

Own the Outcome

Respect Each Other

YOUR IMPACT

We are looking for a Senior Software Engineer to join our engineering team and help drive the design, development, and enhancement of our platform. You will build high-quality, scalable, and secure software that powers enterprise data exchange for more than 1,000 customers worldwide.

• Architect and develop enterprise-grade services using Java 11+, Spring Boot, Spring Data, Hibernate
• Design and optimize highly available, high-throughput systems for file transfer and data processing
• Build and maintain RESTful APIs and integration endpoints for enterprise customers
• Implement security best practices across authentication, authorization, and encryption
• Contribute to React-based front-end development for admin and monitoring interfaces
• Leverage Docker and Kubernetes to build and deploy cloud-native services
• Partner with Product Management to translate requirements into scalable technical designs
• Lead code reviews, drive continuous improvement, and mentor junior engineers
• Play an active role in roadmap discussions, technical strategy, and innovation initiatives

YOUR EXPERIENCE

• Bachelor’s or Master’s in Computer Science, Software Engineering, or related field
• 5+ years building and shipping production software in Java/Spring ecosystems
• Strong expertise in distributed systems, microservices, and cloud deployment
• Deep understanding of secure protocols (SFTP, FTPS, HTTPS) or willingness to master them
• Solid experience with SQL and relational data modeling; familiarity with NoSQL is a plus
• Experience with GitLab CI/CD or equivalent for automated build/test/deploy
• Familiarity with infrastructure-as-code tools (Terraform, Ansible) a plus
• Knowledge of agile development methodologies (Scrum, Kanban). 
• Experience with cloud platforms (AWS, Azure, or Google Cloud) 
• Experience with automated unit and integration test frameworks 
• Excellent problem-solving and analytical skills
• Strong communication and leadership potential

OUR MISSION

At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.

ABOUT US

Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. 

Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software.

CORE VALUES

One Team. One Redwood

Make Your Own Weather

Obsess over Customer Success

Work the Problem

Be Curious

Own the Outcome

Respect Each Other

YOUR IMPACT

We are seeking a detail-oriented and driven Software Engineer to join our growing engineering team. This is an excellent opportunity to contribute to enterprise-grade automation software in a dynamic, fast-paced environment. 

You’ll work across the full development stack, including backend systems, integration layers, and web-based user interfaces, while gaining hands-on experience with file transfer protocols, cloud services, and enterprise software best practices. 

• Develop and maintain backend components and services using C++ and Java 
• Integrate systems using RESTful APIs and handle data exchange with JSON and XML 
• Build and enhance web-based user interfaces using JavaScript, JQuery, and related front-end tools. 
• Contribute to secure, reliable implementation of file transfer protocols including SFTP, FTPS, HTTP/S, FTP/S. 
• Design and implement automated unit and integration tests in a “shift-left” testing environment. 
• Collaborate with Quality Engineering, Product, and DevOps teams to ensure high-quality releases. 
• Participate in Agile Scrum ceremonies including sprint planning, reviews, and retrospectives. 
• Write clean, maintainable, and well-documented code while following industry best practices. 
• Use version control tools such as Git or SVN and collaborate using systems like TFS and JIRA.
• Contribute to technical documentation and architecture reviews. 
• Engage in continuous learning around cloud platforms (AWS, Azure), security standards, and automation technologies. 

YOUR EXPERIENCE

• Bachelor’s degree in Computer Science, Engineering, or related discipline. 
• 3-5+ years of software development experience (internships and academic projects are welcome). 
• Strong object oriented programming skills in Modern C++ (version 11 and above) and Java 
• Familiarity with RESTful API integration using JSON. 
• Experience developing interactive front-ends with JavaScript and JQuery. 
• Proficiency with SQL and relational databases 
• Experience with version control systems like Git or SVN. 
• Exposure to collaboration tools such as JIRA, TFS, or similar. 
• Understanding of or experience working within Agile Scrum environments. 
• Excellent written and verbal communication skills, with the ability to collaborate across teams. 
• Strong attention to detail and ability to write clean, efficient, and maintainable code.
• Security-first mindset, particularly with networking and data exchange 

Nice to Have 

• Experience with testing frameworks and tools (e.g., JUnit, Cypress, PlayWright). 
• Familiarity with CI/CD pipelines and DevOps practices. 

OUR MISSION

At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.

ABOUT US

Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. 

Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software.

CORE VALUES

One Team. One Redwood

Make Your Own Weather

Obsess over Customer Success

Work the Problem

Be Curious

Own the Outcome

Respect Each Other

YOUR IMPACT

We are looking for a Senior Software Engineer to join our global engineering organization and help lead the design, development, and enhancement of our solutions and products. As part of our engineering team, you’ll build high quality, scalable and secure software that powers critical file exchange capabilities for over 5000 global enterprise customers. 

This role is ideal for an experienced backend engineer who thrives in a collaborative environment, takes ownership of complex systems, and enjoys working across the full stack—from APIs to UI to cloud integration. 

• Design and develop robust, high-performance, highly secure file transfer products and solutions in Modern C++ (version 11 and later) and Java 
• Build and maintain RESTful integrations using JSON and XML 
• Contribute to and enhance web-based UIs using JavaScript, JQuery, and related frameworks. 
• Implement and optimize support for file transfer protocols (SFTP, FTPS, HTTP/S, FTP/S) 
• Design and implement automated unit and integration tests in a “shift-left” testing environment.
• Collaborate with team leads and architects on system design and feature planning. 
• Participate in code reviews, advocate for best practices, and help improve code quality across the team. 
• Partner with Quality Engineering, DevOps, and Product teams to deliver reliable, maintainable enterprise software. 
• Work with cloud technologies including AWS and Azure to deploy and scale infrastructure and services. 
• Contribute to team ceremonies and technical documentation in an Agile Scrum environment. 
• Take ownership of assigned modules and mentor junior engineers when appropriate. 

YOUR EXPERIENCE

• Bachelor’s degree in Computer Science, Engineering, or related field. 
• 5–7 years of professional experience in software engineering, with strong Modern C++ and OOP development skills. 
• Solid knowledge of REST APIs, integration patterns, and data formats like JSON. 
• Proficiency with JavaScript, JQuery, and modern front-end development concepts. 
• Proficiency with SQL and relational databases 
• Strong understanding of file transfer and networking protocols (SFTP, FTPS, HTTP/S) Experience with version control (Git, SVN) and collaboration tools such as JIRA, TFS. 
• Familiarity with Agile Scrum development methodologies. 
• Good understanding of cloud infrastructure and services (AWS, Azure). 
• Excellent written and verbal communication skills. 
• Ability to write clean, maintainable, and well-documented code. 
• Security-first mindset, particularly with networking and data exchange 

Nice to Have 

• Exposure to DevOps workflows, CI/CD pipelines, and infrastructure-as-code tools and practices.
• Knowledge of security, encryption, and compliance standards related to data and file transfer. 

OUR MISSION

At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.

ABOUT US

Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. 

Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software.

CORE VALUES

One Team. One Redwood

Make Your Own Weather

Obsess over Customer Success

Work the Problem

Be Curious

Own the Outcome

Respect Each Other

YOUR IMPACT

We are looking for a Software Engineer to join our engineering team and help drive the design, development, and enhancement of our platform. You will build high-quality, scalable, and secure software that powers enterprise data exchange for more than 1,000 customers worldwide.

As a Software Engineer on the team, you will help build secure, reliable, and scalable enterprise software that enables our customers to automate their most critical data exchange workflows.

• Develop backend services and microservices using Java/Spring Boot
• Solid understanding of object-oriented programming (OOP), design patterns, and software architecture principles.
• Implement and consume RESTful APIs to integrate with customer systems
• Enhance monitoring, logging, and observability of the platform
• Ensure security and compliance across file transfer workflows
• Write clean, maintainable, and well-tested code
• Work closely with senior engineers and gain exposure to architectural decision-making

YOUR EXPERIENCE

• Bachelor’s degree in Computer Science, Engineering, or related field
• 2–4+ years professional software engineering experience or equivalent project work
• Strong coding skills in Java, with familiarity in Spring Boot and REST APIs
• Understanding of SQL and relational database concepts, NoSQL familiarity
• Experience developing modern user interfaces with industry frameworks and technologies (React).
• Knowledge of agile development methodologies (Scrum, Kanban). 
• Experience with cloud platforms (AWS, Azure, or Google Cloud) 
• Experience with automated unit and integration test frameworks
• Interest in secure file transfer protocols and enterprise software design
• Excellent problem-solving, communication, and collaboration skills

About the Company

At Redpin we simplify life's most important payments. Buying a new property overseas can be a stressful time, especially when it comes to moving your money. Through our Currencies Direct and TorFX brands we've been helping people do just that for over 25 years. With recent investment we're now on a mission to build a new range of digital products and services that will make moving money Internationally for Real Estate purchases even easier

We’re on a mission to become the solution for Real Estate payments everywhere. To do this, we are transitioning our business from a horizontal FX platform to a verticalized, embedded software company, as we look to the future and Redpin 2.0.

About the Role

At Redpin, we’re passionate about building software that solves problems. We count on our site reliability engineers (SREs) to empower users with a rich feature set, high availability, and stellar performance level to pursue their missions. As we expand customer deployments, we’re seeking an experienced SRE to deliver insights from massive-scale data in real time. Specifically, we’re searching for someone who has fresh ideas and a unique viewpoint, and who enjoys collaborating with a cross-functional team to develop real-world solutions and positive user experiences for every interaction.

What You'll Do

• Run the production environment by monitoring availability and taking a holistic view of system health.

• Build software and systems to manage platform infrastructure and applications

• Improve reliability, quality, and time-to-market of our suite of software solutions.

• Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating for continual improvement.

• Provide primary operational support and engineering for multiple large-scale distributed software applications.

• Design, implement, and maintain highly available and scalable infrastructure and systems on AWS.

• Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding.

• Partner with development teams to improve services through rigorous testing and release procedures.

• Participate in system design consulting, platform management, and capacity planning.

• Create sustainable systems and services through automation and uplifts.

• Balance feature development speed and reliability with well-defined service-level objectives

What You’ll Need

• Bachelor’s degree in computer science, Software Engineering, or a related field. (Master's degree preferred)

• 5+ years of experience as a Site Reliability Engineer or in a similar role.

• Strong knowledge of system architecture, infrastructure design, and best practices.

• Proficiency in scripting and automation using languages like Python, Bash, or similar technologies.

• Experience with cloud platforms such as AWS, including infrastructure provisioning and management.

• Strong understanding of networking principles and protocols.

• Experience with supporting Java, Spring Boot, Hibernate JPA, Python, React, and .NET technologies Application.

• Knowledge of API gateway solutions like Kong and Layer 7.

• Experience working with databases such as Elastic, SQL Server, Postgres SQL.

• Familiarity with messaging systems like MQ, ActiveMQ, and Kafka.

• Proficiency in managing servers such as Tomcat, JBoss, Apache, NGINX, and IIS.

• Experience with containerization using EKS (Elastic Kubernetes Service).

• Knowledge of CI/CD processes and tools like Jenkins, Artifactory, and Ansible.

• Proficiency in monitoring tools such as Coralogix, CloudWatch, Zabbix, Grafana, and Prometheus.

• Strong problem-solving and troubleshooting skills with the ability to analyse and resolve complex technical issues.

• Excellent communication and collaboration skills to work effectively in a team environment.

• Strong attention to detail and ability to prioritize and manage multiple tasks simultaneously.

• Self-motivated and able to work independently with minimal supervision