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About Hexnode
Hexnode is a global leader in Unified Endpoint Management (UEM), trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant force across Apple, Windows, Android, macOS, Linux, and tvOS. Fuelling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.
Role Overview
Hexnode is looking for a Technical Product Manager who thrives at the intersection of OS-level capabilities and scalable software architecture. You won't just be managing a "roadmap"—you will be the architect of the technical logic that powers our UEM and Security modules. Your mission is to translate complex OS protocols (Apple MDM, Android Management API, Windows CSPs) into seamless, high-performance product workflows.
Key Responsibilities
Requirements
What this role is NOT:
Ready to apply?
Apply to Mitsogo IncJoin us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values every day results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
Our Global Voice Team is looking for a committed, experienced Software Engineer II who is passionate about creating high-performing, scalable, and resilient mission-critical services that form the foundation of Five9’s next-generation contact center platform. You will have the opportunity to combine your existing expertise with new learnings, crafting bespoke solutions that serve our customers and partners.
Responsibilities:
Required Skills:
Technical Skills:
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Ready to apply?
Apply to Five9
Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.
Role Overview
We are seeking a Staff Frontend Engineer to be the technical anchor for our frontend capability. This role goes beyond feature delivery — you will define the frontend architecture, establish the component design system, own the Next.js application structure, drive performance standards, and mentor Senior and mid-level frontend engineers. You will build the most complex, data-intensive UI surfaces: real-time attribution dashboards, AI powered campaign builders, and platform-embedded intelligence widgets — all in React + Next.js stack integrated with Elasticsearch-powered search and streaming AI responses.
Key Responsibilities
• Own and evolve the frontend architecture: Next.js App Router structure, component boundaries, state management strategy (Redux), and data-fetching patterns — applying hexagonal UI principles where the component layer is decoupled from specific backend service contracts.
• Design and build the most technically complex UI surfaces: real-time attribution dashboards (streaming data), AI-powered campaign builder (LLM response streaming), Elasticsearch-backed customer search with faceted filtering, and platform-embedded opportunity cards.
• Define the component design system: atomic component library, theming contracts, accessibility standards (WCAG 2.1), and Storybook-based documentation.
• Establish frontend performance standards: Core Web Vitals targets, bundle size budgets, SSR/SSG strategy with Next.js, lazy loading, and virtualization for large data tables.
• Lead Next.js architecture decisions: App Router vs. Pages Router tradeoffs, RSC (React Server Components) applicability, streaming SSR for AI-generated content, and API route design.
• Integrate AI-native frontend patterns: streaming LLM responses into UI components, real-time score updates from Redis/Aerospike via SSE, and Elasticsearch typeahead search.
• Drive code quality through design reviews, code reviews, pair programming, and frontend-specific engineering standards.
• Mentor Senior and mid-level frontend engineers — setting the bar for component design, test coverage, and performance discipline.
• Collaborate closely with backend Staff Engineers to define API contracts and with designers to implement pixel-perfect, accessible UIs
Skills & Qualifications
• 8+ years of frontend engineering experience with deep React and Next.js expertise in production systems.
• Mastery of Next.js 14+ App Router, React Server Components, streaming SSR, and static generation — knowing when to apply each pattern.
• Strong TypeScript expertise: type safety across component props, API contracts, Redux store shape, and server/client boundaries.
• Deep Redux expertise: slice design, selector optimization, middleware patterns, and RTK Query for data fetching.
• Proven experience building data-intensive dashboards with real-time data (WebSocket, SSE, or polling) and chart libraries (Recharts, D3.js).
• Experience integrating Elasticsearch-powered search UIs: typeahead, faceted search, and result ranking display.
• Strong frontend performance engineering: bundle analysis, code splitting, memoization, virtualization, and Core Web Vitals optimization.
• Experience establishing and maintaining component design systems with accessibility standards.
• Experience mentoring engineers and raising the technical bar across a frontend team.
Good to Have
• Experience streaming LLM/AI-generated content into React UI components (token streaming, partial rendering patterns).
• Familiarity with platform-embedded micro-frontend patterns (module federation or iframe-based embedding).
• Background in automotive retail, eCommerce analytics, or SaaS BI/reporting platforms.
• Experience with Storybook for component documentation and visual regression testing.
Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics.
For more information on our privacy practices, please refer to our Applicant Privacy Notice here.
Ready to apply?
Apply to Tekion
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Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.
Appian’s Information Security department is currently seeking a Senior IT Engineer eager to be hands-on and involved in many different areas of responsibility. . As a Senior IT Engineer, you’ll also collaborate with infrastructure technology peers and handle business solutions for the company’s network infrastructure. The ideal candidate should have a track record of using a diverse set of technologies to achieve business goals.
Required Experience:
6 - 9 years In-depth understanding of networking protocols, technologies, and concepts (TCP/IP, VLANs, routing, switching, subnetting, etc.)
Experience designing, implementing and maintaining wireless infrastructure. Troubleshooting wireless related issues, optimizing coverage, capacity and wireless performance.
Strong knowledge and hands-on experience with RADIUS, IDPs (e.g., SAML, OAuth, OpenID Connect), LDAP, and other AAA-related protocols and systems.
Understanding of security principles, including multifactor authentication (MFA), encryption, and vulnerability management.
You have experience with scripting and automation tools that manage network and infrastructure configuration changes (preferably using source control)l. Automating your way out of a repetitive task is second nature. Familiarity with languages such as Python and IaC or infrastructure automation systems such as Ansible and Terraform are a significant plus.
Experience with network monitoring and troubleshooting tools.
You have an ability to approach problems from unconventional angles, offering unique perspectives
You have a forward-thinking mindset, forecasting potential problems and following developing technological trends
Responsibilities:
Plan and lead LAN, WAN, network security, and systems projects across diverse technology platforms including multi-vendor wired (enterprise switches, routers and firewalls) and wireless networks, VPNs, VOIP, etc across a hybrid global infrastructure footprint.
Internal certificate and certificate authority management. Configuring and managing radius server in a High Availability (HA) environment
Designing and implementing global wireless Infrastructure. Managing and maintaining tools to enhance wireless performance
Managing, implementing, and integrating RADIUS, IDPs, LDAP, and other AAA-related protocols and systems.
Leverage both cloud (AWS, Azure, GCP) and physical network/compute infrastructure to find creative solutions to complex problems
Automate cloud infrastructure deployment and management using Infrastructure as Code (e.g. Terraform, CloudFormation) and scalable automation tools such as Ansible
Respond to and resolve emergent problems across our diverse enterprise systems, from the physical layer to the application layer
Utilize best practices based on various frameworks (e.g. ITIL, ISO, SOC, PCI) and support internal and external audit activities
You’ll use the know-how and discerning standards you’ve acquired over years of experience to recommend emerging technologies to keep our network modern, innovative, and secure
Collaborate with teams of fellow tech gurus and play an integral part of network and systems design, architecture and administration
Tools and Resources
Benefits
Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.
About Appian
Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We’ve been automating processes for 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN]
Follow Appian: LinkedIn, Youtube, Instagram, Facebook
Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Ready to apply?
Apply to Appian CorporationJoin us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
The Team
CRM & SDK team is focusing on integrating Five9 dialer into multiple CRM systems and works with variety of backend and frontend technologies
The Role Purpose
Skills, Competencies and Qualifications Required
Desirable
Other Requirements
This position requires the ability to be On Call.
Key Relationships
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Ready to apply?
Apply to Five9
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
The Core Applications team takes pride in providing exceptional support and innovative solutions for a diverse range of essential applications and tools, including Agent Desktop Plus, Supervisor Plus, Admin Console, Freedom Application Platform, Internal Admin (Shell), Agent Assist UI, Nimbus, and Unified Portal / Login.
We have a passion for excellence. Our dedicated team is committed to optimizing user experiences, streamlining workflows, and enhancing productivity across the board. Whether empowering agents with intuitive interfaces, empowering supervisors with powerful management tools, or enabling seamless access to critical applications via multiple platforms, we strive to deliver with utmost efficiency and customer satisfaction.
Our mission is to shape the future of Five9, where innovation and collaboration go hand in hand as we strive to build a world-class ecosystem of integrated solutions that cater to the ever-evolving needs of our valued users.
The role of a Senior Software Engineer in the Core Applications team is to design, develop, and maintain software solutions across the Core Applications software suite. Responsibilities include software architecture, design and development, testing and documentation across our backend and front-end platforms to deliver end-to-end features, working with product owners and designers to design and deliver new features and create high-quality user interfaces, taking operational responsibility for the performance and quality of services owned by the team, including taking part in an on-call rotation, deep diving into cutting edge technologies and working with the products team to transfer ideas into products. The role is also responsible for mentoring other developers at Five9.
Understands various programming languages, frameworks, and development methodologies, which allow you to make informed decisions and solve complex technical challenges.
Writing high-quality, efficient, and maintainable code. Should follow coding best practices and contribute to the development of software modules, features, and functionalities.
Troubleshoot and resolve complex technical issues. When problems arise, you use your experience and problem-solving skills to identify the root causes and implement effective solutions.
Ensure that the development stays on track, milestones are met, and the project aligns with business objectives.
Collaborate with cross-functional teams, including product managers, designers, and quality assurance professionals, to ensure that everyone is aligned on project goals and progress.
Follows and contributes to processes, documentation, specifications, and APIs.
Highly proficient in a variety of programming languages, including but not limited to TypeScript/JavaScript, Java, PHP, or others as required.
Strong experience with web development technologies such as HTML, CSS, TypeScript/JavaScript, and modern front-end frameworks like React.
Strong experience with server-side technologies, REST API design and implementation, microservice architecture, databases (SQL, NoSQL, and Redis), and back-end frameworks like Java Spring Boot.
Awareness of web security best practices and the ability to implement security measures to protect applications and data.
A portfolio of past projects showcasing full-stack design and development skills.
Ability to work independently and as part of a collaborative team.
Strong commitment to delivering high-quality, performant, and scalable code and solutions on time and within scope.
Ability to mentor other developers directly and via code reviews.
Bachelor’s degree (or equivalent) in relevant discipline.
Experience with Contact Centre, IVR, Virtual Agents, VoIP and telecommunications service providers is advantageous.
Experience with Google Cloud Platform, Kubernetes, and CI/CD.
This position requires the ability to be On Call.
There are no direct reports to this role. Key stakeholders include:
Service owners and their teams
Technical leadership and senior management, including VPs
Engineering teams
Network and Telecom teams
Customer service teams
Compliance and infosec teams
This is not a customer-facing role.
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Ready to apply?
Apply to Five9
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
About Five9
Five9 is a global leader in cloud software for the enterprise contact center market, powering billions of customer interactions annually. Since 2001, Five9 has been at the forefront of the cloud revolution, helping organizations deliver exceptional customer experiences, improve productivity, and achieve measurable business outcomes.
We are expanding our engineering and delivery teams in Bangalore and are seeking passionate professionals to help design, implement, and scale Five9’s next-generation cloud-native services.
Key Responsibilities
Qualifications & Skills
Why Five9
At Five9, we believe that technology is only as powerful as the people behind it. You’ll be part of a team that values collaboration, innovation, and accountability, and you’ll have the opportunity to make a meaningful impact on how global enterprises engage with their customers.
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Ready to apply?
Apply to Five9
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Banyan Software is the best permanent home for software businesses that serve specialized industries, their employees, and their customers. We are on a mission to acquire, build, and grow great companies worldwide, helping them modernize through shared AI expertise and operational discipline. The Banyan Software Foundation, endowed with $100 million in Banyan stock, leverages technology to build a greener and more equitable world. Banyan is Great Place to Work Certified, a five-time Inc. 5000 honoree, and a top 10 company on the Deloitte Technology Fast 500. Founded in 2016 and headquartered in Atlanta, Banyan operates more than 100 portfolio companies across North America, the UK, EU, and APAC.
We are looking for a skilled backend software engineer to maintain, extend, and improve our Pipelines integration platform — a distributed data pipeline system built on .NET Framework 4.8 that ingests, parses, stages, and reports on operational data from multiple third-party systems across the energy/drilling industry. The successful candidate will also take the lead in migrating the current .NET Framework application to .NET Core.
The platform is a C# / .NET Framework 4.8 Windows Service solution consisting of:
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Runtime |
C# / .NET Framework 4.8 |
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Messaging |
Azure Service Bus |
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Storage |
Azure Data Lake Storage (Gen2) |
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Database |
MongoDB (via MongoDB.Driver), Azure SQL / on-premises SQL Server |
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Secrets & Auth |
Azure Key Vault |
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Monitoring |
Azure Application Insights |
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Migration Target |
C# / .NET Core |
Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Beware of Recruitment Scams
We have been made aware of individuals fraudulently posing as members of our Talent Acquisition team and extending fake job offers. These scams may involve requests for personal information or payment for equipment.
Protect yourself by following these steps:
Your safety and security are important to us. Thank you for staying vigilant.
Ready to apply?
Apply to Banyan SoftwareShare this job
Banyan Software is the best permanent home for software businesses that serve specialized industries, their employees, and their customers. We are on a mission to acquire, build, and grow great companies worldwide, helping them modernize through shared AI expertise and operational discipline. The Banyan Software Foundation, endowed with $100 million in Banyan stock, leverages technology to build a greener and more equitable world. Banyan is Great Place to Work Certified, a five-time Inc. 5000 honoree, and a top 10 company on the Deloitte Technology Fast 500. Founded in 2016 and headquartered in Atlanta, Banyan operates more than 100 portfolio companies across North America, the UK, EU, and APAC.
We are looking for a Full-Stack Developer to maintain, extend, and improve our SaaS risk management platform. The application helps teams map, analyse, and share risk. You will own feature development end-to-end — from database queries through to polished UI — and contribute to a clean, well-structured codebase.
The platform is a modern TypeScript / Next.js full-stack SaaS application consisting of:
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Runtime |
TypeScript / Node.js |
|
Frontend Framework |
React / Next.js (v14/15) |
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Styling |
Tailwind CSS, Component Library |
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Database |
SQL Server (Azure SQL & on-premises) |
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Data Fetching |
SWR |
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Auth |
Auth.js with OAuth (Google, GitHub, Microsoft) |
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Billing |
Paddle (or similar subscription platform) |
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AI / LLM |
LLM APIs (via SDK) |
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Monitoring |
Azure Application Insights |
|
Tooling |
Git, Vitest / Testing Library, Prettier, ESLint |
Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Beware of Recruitment Scams
We have been made aware of individuals fraudulently posing as members of our Talent Acquisition team and extending fake job offers. These scams may involve requests for personal information or payment for equipment.
Protect yourself by following these steps:
Your safety and security are important to us. Thank you for staying vigilant.
Ready to apply?
Apply to Banyan SoftwareWPP is the trusted growth partner for the world’s leading brands.
We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.
We have been building the world's most valuable brands for 50 years and have global reach across 100+ markets, with deep local expertise.
Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.
For more information, visit WPP.com.
Why we're hiring:
WPP Enterprise Technology provides IT services for WPP. As the creative transformation company, WPP is helping its clients transform the future through extraordinary work. WPP ET is an integral part of that journey, and we are proud to provide technology for some of the world’s most creative brands.
At WPP, technology is at the heart of everything we do, and it is WPP ET’s mission to enable everyone to collaborate, create and thrive. WPP is undergoing a significant transformation to modernise ways of working, drive automation and elevate colleague and client experiences and deliver insight from WPP’s petabytes of data.
We are looking for a skilled and passionate Data Visualization Expert to join our dynamic team. The ideal candidate will have deep expertise in SQL for data querying, along with strong experience in visualizing complex datasets into intuitive, interactive, and compelling visual representations. The role requires a strong understanding of data trends, patterns, and insights, paired with a creative approach to presenting data for business decision-making.
The AOC is chartered to support automations that drive efficiency and effectiveness through the business, focusing on most impact for our shared interests. We serve the operational needs of GroupM and operating companies through process automation and other technology solutions.
You will have daily contact with business stakeholders from WPP Media and operating companies and must be comfortable working with business stakeholders directly. Our primary goal is to drive measurable business outcomes and grow our contribution, and we must earn our right to exist. This is a small, scrappy group. We all‘get our hands in the dirt’ and play multiple roles.
What you'll be doing:
What you'll need:
Who you are:
You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.
You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.
You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.
What we'll give you:
Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.
Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.
Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Ready to apply?
Apply to WPP
Who we are:
BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.
We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for:
At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.
Who we seek:
BigID is looking for a Principal Premium Support Engineer to join our team. This is a hands-on, client-facing support role where you will be responsible for:
You will work with customers, other support and services team members, and our engineering organization to resolve complex problems, acting as an advocate for our clients within BigID. You will balance both proactive monitoring, discussion and planning to develop actionable growth paths for your assigned customers as well as reactive trouble shooting and quick issue resolution to arrive at optimal account health and product adoption. Successful candidates will have prior experience providing technical support to enterprise customers at the Tier 2 or Tier 3 level. A software development background and/or escalation management experience is a strong plus.
What you’ll do:
What you’ll bring:
What’s in it for you?!
Our people are the foundation of our success, and we prioritize offering a wide range of benefits that make our team happier and healthier.
Our Values:
We look for people who embody our values - Care, Do, Try & Shine.
#LI-Hybrid
#LI-EV2
We’re committed to creating a culture of inclusion and equality – across race, gender, sexuality, and disability – where innovation and growth thrive, every voice is heard, and everybody belongs. Learn more about us here.
Must be able to exercise independent judgment with little or no oversight.
BigID is an E-Verify Participant.
Ready to apply?
Apply to BigID
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