At Clover Health, we are reinventing health insurance by combining the power of data with human empathy. We provide high-quality, affordable Medicare Advantage plans for America's seniors — prioritizing preventive care and leveraging technology to help physicians make more informed decisions. We always put our members first, and our success is measured by the quality of life of the people we serve.

We are building an Experience Center — not a call center. This is a meaningful distinction. We believe that if we create the most loyal members in Medicare Advantage, the financial outcomes will follow. The Director of Customer Experience will be the architect of that loyalty. This is a greenfield build with full operational ownership: standing up Clover's internal Experience Center in Houston, retiring existing outsourced relationships, and delivering a gold-standard Medicare Advantage member experience that scales. The role is fully onsite in North/NW Houston.

Our North Star: create members so delighted with Clover that they become our best marketers, reducing acquisition costs and driving retention through the quality of the experience alone.

Who We're Looking For:

We are deliberately casting a wider net than a traditional call center search. The right candidate may come from retail, hospitality, service operations, or healthcare — but what unites all strong profiles is a track record of creating customer loyalty, customer delight, and customer retention at scale. Call center experience is helpful, not required.

What is required:

• A builder's instinct — you've stood up teams, systems, and cultures from scratch. You know the difference between running a machine someone else built and building the machine yourself.
• Operational depth — you own P&L, manage headcount, build SOPs, and hold people accountable to them.
• Curiosity and a bias toward innovation — you don't plug in traditional methods because that's how it's always been done. You ask why, then build something better.
• A service-first mindset, not an efficiency-first mindset — you measure success by member loyalty and experience quality, and trust that operational efficiency follows great service.
• Scrappiness and energy — you are hungry to build a brand and want Clover to be the best thing that's ever happened to a Medicare member.

As Director, Customer Experience, you will:

Build the Experience Center

• Design and stand up Clover's internal member Experience Center in Houston, including hiring, onboarding, and developing agents and leads.
• Create a high-performing, mission-aligned team from diverse backgrounds, unified around delivering a gold standard in member experience.
• Develop SOPs, quality frameworks, agent onboarding programs, and performance infrastructure from the ground up.
• Establish and own all KPI baselines: NPS, CSAT, FCR, AHT, and voice-of-customer feedback loops.

Deliver Member Loyalty

• Define and execute a winning CX strategy focused on Medicare Advantage members and providers.
• Stand up and manage a concierge service tier for VIP and at-risk members.
• Build a Voice of the Customer feedback loop that drives real-time action and preventive intervention across the business.
• Champion a member-first culture at Clover and across our partners.

Drive Innovation and Technology

• Identify, evaluate, and implement AI-driven solutions: sentiment analysis, agent co-pilot tools, IVR optimization, call quality monitoring, and self-service automation.
• Leverage AI for training design, simulation-based learning, and knowledge management.
• Develop 'Next Best Action' scenarios to proactively enrich the member experience.
• Partner with IT to define a 'no wrong door,' channel-agnostic member journey.

Manage Operations and Compliance

• Own and rationalize existing third-party call center relationships, both stateside and offshore, with a path toward full insourcing.
• Partner with Clover's Compliance team to ensure regulatory compliance in all member communications, CTM response, and monthly delegatory reporting.
• Work cross-functionally with Sales, Marketing, Provider Engagement, Clinical Operations, Claims, and Enrollment to cascade clear direction to your team.
• Own P&L accountability for the Experience Center.

Success in this role looks like:

• Complete a compliance immersion with Clover's Compliance team covering CTM response, delegatory reporting, and CMS audit readiness.
• Complete stakeholder mapping across Clinical Operations, Provider Engagement, Enrollment, and IT.
• Present a validated Experience Center build plan — headcount, technology stack, SOP framework, and quality framework — for HM and COO review.
• Establish NPS, CSAT, FCR, and AHT baselines for existing member touchpoints.
• In your first year, you will have built a functioning Experience Center that members talk about — not because we asked them to, but because the service earned it.

This Is Not the Role For You If

We are building an Experience Center. Candidates who approach this role as a traditional call center optimization exercise will not be a fit.

• You believe call centers run a certain way because that's how call centers have always run.
• Your primary lens is efficiency metrics at the expense of experience quality.
• You lead through command and control. Clover operates collaboratively — this role requires the ability to build trust, rapport, and genuine relationships with agents, leads, and senior stakeholders.
• You cannot demonstrate direct, hands-on operational ownership. Advisory or consulting backgrounds without recent P&L accountability will not meet the bar for this role.

Benefits Overview:

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. 
• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents
• And much more!

About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

#LI-ONSITE 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

MongoDB is looking for a transformational HR Leader who has partnered with senior leaders to drive complex, global change at scale. As the Senior Director, you will partner with the Chief Revenue Officer Leadership Team and the VP, HRBP to drive a people strategy that enables durable, profitable growth, expands our market reach, and builds a deep bench of leaders for tomorrow. The role reports to the VP, HR Business Partnering and manages a global team of two. 

At MongoDB, the HRBP team’s key focus is to be a trusted advisor to business leaders, translating business strategy into people and organizational priorities that drive performance, culture and growth. This includes shaping workforce strategy & culture, optimizing organizational design and building leadership capability. They use data and insights to influence decisions, anticipate talent needs and ensure that the business has the right structure, culture and capabilities to scale. In short, they are an extension of the business leadership team. They accomplish all of this through very close collaboration with the various other functions within the People Team - Total Rewards, Culture Talent & Development, Talent Acquisition, Regional HR, HR Operations, and People Analytics.  

Key Responsibilities

​Strategic Partnership & Business Leadership

• Serve as a trusted advisor to the CRO and global Sales leadership team, shaping people and organizational strategies that drive scalable revenue growth and global market expansion
• Leverage business acumen and data-driven insights to influence decisions on organization design, talent strategy, and leadership effectiveness
• Lead and develop a global team, fostering growth, excellence, and deep partnership capability

Talent & Performance Management

• Drive a high-performance culture through disciplined goal-setting, continuous feedback, and performance calibration across regions
• Partner with leaders to identify, develop, and retain top talent
• Use analytics and insights to diagnose trends, assess bench strength, and implement targeted development and engagement strategies that sustain performance
• Practice what you coach within your own team, providing continuous feedback, coaching and guidance to your team of BPs

Leadership Development & Succession Planning

• Lead succession planning for critical roles, ensuring depth and readiness across the global Sales organization
• Provide executive coaching and counsel to senior leaders to elevate influence, decision-making, and people leadership capability

Organizational Planning, Design & Change Leadership

• Lead global transformation and organizational design initiatives to ensure that the organizational structure enables accountability, scalability and performance
• Architect organizational change, ensuring transformations are executed thoughtfully and sustainably with clear communication and employee engagement

Culture & Employee Experience

• Act as a culture carrier and change agent, embedding company values and leadership principles into daily decisions, programs & behaviors
• Foster a culture of retention where teams feel empowered and aligned to outcomes

Profile & Experience

• 12+ years of HR experience, including 8+ years in senior HRBP roles and at least 4+ years leading a team of HRBPs
• Proven success leading people strategy and organizational transformation in a high-growth, high-performance technology company
• Strong business acumen and deep understanding of Go-To-Market operations and strategies
• Demonstrated ability to influence, build trust, and drive change across complex global organizations with very senior leaders
• Track record of leading through ambiguity and scaling organizations
• Analytical and insight-driven; uses data to guide decisions and measure impact
• Exceptional communication, judgment, and credibility at the most senior levels
• Consumption experience is a plus

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273422877

Job Title: Integration and Transformation Manager

Locations: Houston or Boston

Reports to: Chief Operating Officer (COO)

A career that’s the whole package!

At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard.

Conga accelerates the customer’s journey to becoming a more connected and intelligent business. The Conga Advantage Platform is recognized worldwide for enhancing this journey, bringing together Configure, Price, Quote, Contract Lifecycle Management, and Document Automation capabilities on a single open platform. It integrates seamlessly with any ERP, CRM, and Cloud. Powered by a unified data model and purpose-built AI, Conga helps companies achieve a unique advantage—one built on seamless connection, actionable intelligence, and scalable growth.

Our approach is grounded in the Conga Way, a framework that reflects our values and drives everything from hiring to decision-making, as well as key programs including recognition. Created with direct input from our colleagues, the Conga Way forms the foundation of our vibrant culture.

A quick snapshot…

As part of the COO organization, the Integration and Transformation Manager drives high-priority cross-functional initiatives that improve operational effectiveness and support strategic growth. This role plays a central role in coordinating enterprise transformation programs, leading the Integration Management Office (IMO) during acquisitions, and enabling leadership with structured insights, reporting, and execution support.

You will operate as a strategic partner to the COO, bringing clarity to complex initiatives, aligning stakeholders across the organization, and ensuring that critical programs move from strategy to execution.

Why it’s a big deal…  

This role sits at the center of how strategy becomes execution. You will help shape and operationalize key company priorities - from acquisition integration to enterprise initiatives, while working closely with senior leadership across the business.

Success in this role means bringing structure to ambiguity, building alignment across teams, and ensuring that critical initiatives deliver measurable impact. Your work will directly influence operational performance, executive decision-making, and how effectively the company scales through growth and transformation.

Here’s what we’re looking for...

Strategic Program & Initiative Leadership – Drive high-priority initiatives sponsored by the COO that improve operational performance, scalability, and cross-functional alignment. Translate strategic objectives into structured execution plans, milestones, and measurable outcomes.

Integration Management Office (IMO) Leadership – Support acquisition integration efforts by operating the Integration Management Office. Lead integration planning, and post-acquisition execution across functional teams, ensuring clear ownership, milestone tracking, and executive visibility.

Executive Operating Rhythm – Lead the planning and execution of Quarterly Business Reviews (QBRs) and other executive operating cadences. Develop clear, data-driven narratives and materials that help leadership evaluate performance, identify risks, and prioritize strategic actions.

Program Governance & Execution Discipline – Establish program structures that enable transparency and accountability across complex initiatives. Track dependencies, manage risks, and ensure teams remain aligned to key milestones and outcomes.

Executive Reporting & Decision Support – Develop board-ready and executive-level presentations, analyses, and dashboards that support strategic decision-making. Synthesize complex data and inputs into clear insights and actionable recommendations.

Cross-Functional Leadership & Influence – Work closely with leaders and teams across Product, Finance, Operations, Sales, and other functions to drive alignment and execution. Influence stakeholders across levels of the organization without direct authority.

Analytical & Structured Problem Solving – Bring a structured, analytical approach to ambiguous problems—breaking down complex issues, identifying root causes, and helping teams implement practical solutions that deliver measurable impact.

Change & Transformation Enablement – Support organizational change initiatives by helping teams adopt new processes, operational frameworks, and ways of working that improve efficiency and scalability.

Here’s what will give you an edge…

Experience in Structured Problem-Solving Environments- Early career experience in strategy consulting, business transformation, corporate strategy, or operational excellence roles where you developed strong analytical and problem-solving skills.

Exposure to Executive Stakeholders- Experience preparing materials or analyses for senior leadership, executive teams, or board-level discussions.

Integration or Transformation Experience- Exposure to acquisition integration, large cross-functional transformation initiatives, or enterprise-wide program management.

Strong Analytical & Financial Acumen- Ability to analyze operational and financial data, build structured insights, and translate findings into clear recommendations.

SaaS / Technology Company Experience- Understanding of SaaS business models, operational metrics, and growth dynamics is a plus.

Program Management Expertise- Familiarity with program and portfolio management frameworks, including planning, risk management, and cross-team coordination.

Tools & Data Fluency- Comfort working with tools such as Excel, PowerPoint, dashboards, and program management platforms to drive insight and execution.

Professional Certifications (Optional) - Project Management Professional (PMP®) certification or similar program management training is beneficial but not required.

Did we pique your interest? 

If this sounds like the kind of job you would love in the kind of environment where you would thrive, please click apply. We'd love to hear from you! 

Don’t meet every requirement for the role? 

Studies have shown that women and members of ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Conga we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You just might be the right candidate for this or other roles.

JOB SUMMARY:

The Regional Medical Director reports to the Chief Medical Officer for primary care and is a physician leader who oversees and improves the quality of care, manages medical staff, and develops/implement policies and procedures for a product line or within a primary care setting for a region of clinics (Houston). They also lead in areas like quality improvement, care coordination, and population health management. 

The role will be hybrid consisting of clinical medical leadership and direct patient care. Some travel in the market will be required.

HIGHLIGHTS

• Report to clinical leadership
• Value-Based Care Model
• Over 20 clinic locations in Texas
• 100% outpatient primary care clinic setting seeing patients 18+
• Dedicated Medical Assistant and additional clinic support team
• Monday – Friday schedule (some clinics have extended hours)
• Limited Call (compensated)
• Telehealth available for patients
• Guaranteed base salary with annual bonus program
• CME hours annually
• 401K with company matching
• Paid Time Off
• Sign-On Bonus eligible

KEY RESPONSIBILITIES

• Leadership and Management: Supervise medical providers in a region, mentor them, and ensure their priorities align with the organization's. This includes supporting their teams, addressing questions, and communicating updates and business goals. 
• Quality Improvement: Implement initiatives to improve quality outcomes, monitor quality dashboards, and address gaps in care. 
• Care Coordination: Develop and implement protocols for seamless transitions of care between primary care and specialists. 
• Population Health: Develop and implement programs and strategies to improve the health of a specific population, often focusing on chronic conditions and preventative care. 
• Collaboration: Lead communication with stakeholders, gather input from medical providers, and keep leaders informed about care models and programs. 
• Physician Leadership Development: Develop leadership skills in providers through mentoring and coaching. 
• Managed Care: Understand and communicate managed care prospects to medical providers. 
• Provider Experience: Assist in hiring and retaining providers. 
• Data Analysis: Use data to drive clinical strategy and program redesign. 
• Policy Development: Contribute to the development of clinical policies and procedures. 
• Patient Care: Will provide direct care to clinic patients on a part-time basis.

EDUCATION AND PROFESSIONAL EXPERIENCE

• Medical degree (MD or DO) from an accredited medical school is required.
• Active medical license in Texas and ability to obtain additional licenses as required. Board certified or Board eligible required.
• Minimum of 5 years of clinical experience in primary care, with at least 3 years in a senior leadership role.
• Extensive experience in integrated care models, value-based care, and population health management.
• Comprehensive knowledge of virtual healthcare delivery systems, telehealth regulations, and digital health technologies.
• Exceptional leadership and team-building skills, with the ability to inspire and guide a diverse, multi-state workforce.
• Excellent communication and interpersonal skills to effectively engage diverse stakeholders nationwide.
• In-depth knowledge of U.S. healthcare regulations, standards, and compliance requirements.
• Experience in healthcare clinic or value-based setting.
• Bilingual in English and Spanish is preferred.

PROFESSIONAL COMPETENCIES

• Strong leadership and team management skills with a focus on staff development.
• Excellent organizational and multitasking abilities to manage office operations efficiently.
• Strong interpersonal and communication skills to build relationships with staff, patients, and vendors.
• Problem-solving skills with the ability to identify issues and implement effective solutions.
• Proficiency in Microsoft Office applications and familiarity with administrative systems.
• Ability to manage time effectively and maintain flexibility in a dynamic environment.

We are seeking a Senior Gift Officer to join our development team. As a Senior Gift Officer, qualifies, cultivates, solicits, and stewards donors and donor prospects capable of making commitments in the assigned region for all ministries and programs of Buckner International. Join our team and shine hope in the lives of others! 

What You’ll Do
As a member of our team, you will have an impact on our clients through the accomplishment of the following responsibilities:

• Manage a donor development portfolio of individuals, churches, foundations, and other organizations, both donor and donor prospects.
• Develop and implement an annual development plan for donors and donor prospects assigned to the Gift Officer portfolio to identify, qualify, cultivate, solicit, and steward.
• Support the identification, cultivation, solicitation, and stewardship of donors for capital fund drives and other organizational campaigns as assigned.
• Fully utilize tools and resources of Buckner to establish cultivation strategies and conduct calls and visits with individuals, foundations, churches and corporations, with Buckner staff or individually, to promote Buckner and its program needs.
• Make qualification calls and visits to individuals, corporations, churches, foundations and other organizations for the purpose of identifying and then cultivating relationships that could lead to donations to Buckner ministries.
• Prepare written proposals to support direct solicitations.
• Support Buckner events and activities in assigned geographical areas and travel to visit donors and prospects as necessary
• Utilize, as appropriate, program staff and Executive Directors in the identification, cultivation and solicitation of prospects/donors.
• Utilize Buckner International Board Members and Buckner Development Council Members and other volunteers in the cultivation and solicitation of donors and donor prospects.
• Championing a greater understanding and awareness of Buckner’s mission and ministry among donors/prospects by intentionally managing relationships internally and externally.

What You’ll Bring to the Team
To be successful in this role and a great addition to our team we need you to come with the following:

• The ability to successfully identify, qualify, cultivate, solicit, and steward donors and donor prospects in the assigned area for all Buckner ministries and programs. A bachelor’s degree in a related field is required.
• Minimum of  5 to 8 years prior related experience in building and sustaining relationships with constituents engaged with an organization.
• Requires prior related experience working with necessary parties to develop and refine content for solicitations.
• Requires proven successful experience in identifying, cultivating, and sustaining relationships that lead to financial or other contributions to an organization.
• Current certification as a Certified Fund Raising Executive is preferred.
• Requires proficient working knowledge and experience in proposal writing, as well as knowledge of foundation grant writing processes. 
• Proficient working knowledge of donor development, fundraising, and public relations laws and regulations governing agencies and employees.

The above description reflects the details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. 

We are seeking a Development Officer, Church Engagement to join our team committed to creating outstanding partnerships with our community. As a Development Officer, Church Engagement you will play an important role in developing, maintaining, and expanding strategic relationships between Buckner International and assigned churches, nonprofit organizations, and individuals. Experience in fundraising in Houston, TX area required. Join our team and shine hope in the lives of others! 

What you'll do:

• Manage an assigned portfolio of churches and entities primarily for the purposes of fundraising as well as partnering in the various aspects of Buckner. These entities include but are not limited to colleges/universities, religious associations and denominations, and other Christian non-profits.
• Develop, track, and implement engagement strategies for churches and non-profits in an assigned portfolio. This includes identifying, qualifying, cultivating, soliciting, and stewarding relationships (including performing moves management) with churches, pastors, and key ministry leaders.
• Prepare and present appropriate written Funding Proposals that assist Buckner Development in reaching its annual fundraising goals.
• Connect with churches and non-profits in a consistent and strategic manner and deepen relationships.
• Promote and encourage churches and non-profits to participate in Buckner Volunteer Engagement and Buckner Missions opportunities both domestically and internationally.
• Identify individuals within churches and non-profits who have an affinity for Buckner and the estimated ability to support Buckner philanthropically and introduce them to the appropriate Development Gift Officer.
• Consistently increase in understanding of Buckner Children and Family Services (BCFS) and Buckner Retirement Services (BRS) service offerings in detail to effectively communicate the value added for churches, denominations, non-profits and networks.
• Collaborate across departmental lines and Regions to effectively engage churches and non-profits.
• Report and record all engagement activity with churches and non-profits in Buckner’s CRM. This includes telephone calls, emails, correspondence, and personal visits.
• Speak to groups, churches, organizations, networks, non-profits, and other related groups both domestically and internationally about the ministries of Buckner.
• Cultivate and monitor relationships with outside service providers, consultants, agencies, non-profits and organizations to develop relationships domestically and internationally to enhance the delivery of services to clients.
• Travel domestically and internationally as needed to monitor, assess, and help develop relationships with donors, churches, and ministry organizations.

 What you’ll bring:

• The ability to successfully identify, qualify, cultivate, solicit, and steward donors and donor prospects in the assigned area for all Buckner ministries and programs.
• A bachelor’s degree in a related field is required.
• A minimum of 1 years of prior related experience is required in building and sustaining relationships with constituents engaged with an organization.
• Requires 1 or more years of demonstrable experience in major gift work or church engagement work where relationships and/or individual efforts resulted in more than $300,000 of funds consistently on an annual basis.
• Prior experience preparing and presenting project proposals and prefers candidates that have worked in collaborative environments or initiatives thereby demonstrating they are able to communicate, coordinate, and collaborate within various stakeholders to meet fundraising goals.
• Strong sense of diplomacy and demonstrated success in developing strong collaborative relationships with organizational peers and outside colleagues.
• Poven successful experience in identifying, cultivating, and sustaining relationships that lead to financial or other contributions to an organization.
• Strong communication skills including but not limited to negotiation, influence and consensus building in order to interface with employees at all levels within the organization as well as external vendors and agencies. This includes proficient ability to speak, read and write English.
• Experience in developing, directing, and managing multiple projects, as well as implementing strategic program goals.
• Recognition that the organization is a faith-based organization operating with a commitment to Christian principles.

 The above description reflects the details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. 

Vast is looking for a Head of Civil Programs, reporting to the Chief Policy Officer, to define and lead Vast’s strategy, engagement, and execution for NASA programs across Haven-1 and future Vast programs.

This will be a full-time, exempt position located on-site at our Long Beach, CA location. 

Responsibilities

Program Capture and Growth

• Lead capture efforts for NASA programs, from early opportunity shaping through proposal and award.
• Guide competitive positioning, teaming strategies, and proposal development in coordination with internal stakeholders.
• Develop and manage a multi-year NASA opportunity pipeline aligned with agency planning cycles and budgets.
  

Civil Space Strategy

• Develop and own Vast’s NASA civil space strategy aligned with agency priorities, mission needs, and program capabilities.
• Identify near-term and long-range NASA mission opportunities that leverage Haven-1 and future Vast programs.
• Provide strategic guidance to company leadership on program focus, timing, and positioning.
• Apply first principles thinking to Government needs to shape programs to rapidly deliver superior results for the Nation.
• Collaborate closely with Vast’s Government Affairs team and external advisors.

NASA Engagement and Mission Development

• Build and maintain senior-level relationships across NASA Headquarters, Mission Directorates, and Centers.
• Serve as one of Vast’s primary executive interfaces with NASA stakeholders.
• Work closely with internal teams to translate NASA objectives into viable mission concepts and program approaches.

Strategy-to-Execution Alignment

• Ensure NASA requirements and expectations are clearly understood across engineering, program, legal, and operations teams.
• Support technical and programmatic reviews, milestones, and customer engagements as programs mature.
• Help establish program foundations that enable successful execution beyond contract award.

External Representation

• Represent Vast at NASA-focused forums, customer meetings, and industry events.
• Present Vast station and future system capabilities and operational concepts to NASA stakeholders.
• Support the development of NASA-facing narratives and outreach materials as needed.

Minimum Qualifications

• Bachelor’s degree in engineering, science, or a related technical field.
• 10+ years of experience working with NASA or NASA-funded civil space programs.
• Demonstrated success leading NASA program capture, proposal efforts, or mission development.
• Strong understanding of NASA program lifecycles and operational environments.
• Excellent communication skills across technical, programmatic, and executive audiences.

Preferred Skills and Experience

• Master’s degree in engineering, systems engineering, or business.
• Experience with human spaceflight systems, in-space infrastructure, or operational space programs.
• Familiarity with NASA processes for advancing programs from concept through operations.
• Ability to lead complex efforts independently in a fast-moving environment.
• Passion for building the operational and technological foundations for sustained human presence in space.

Additional Requirements

• Ability to travel up to 30% of the time.

Sales Manager – U.S. Refining (Fenceline Solutions)

ROLE TYPE:  Individual Contributor (no direct reports)

Location: Santa Clara, CA or Remote US

BACKGROUND

Picarro’s entry into the U.S. Refining market through our Fenceline Solution represents a substantial company‑level investment and a core growth priority. The Sales Manager plays a critical role in establishing Picarro’s commercial presence in this market by converting strategic customer engagement into scalable, repeatable revenue.

This role is responsible for driving bookings, building a durable pipeline, and ensuring forecast integrity within an assigned region or account set. The Sales Manager owns deal execution end‑to‑end—from initial engagement through contract signature and structured handoff to Delivery, Customer Success, and Delivery functions. Success is measured by bookings performance, pipeline quality, and forecast accuracy.

WHO WE ARE LOOKING FOR:

You thrive in the earliest, hardest part of a market — before the name recognition, before the reference list is long, before the motion is repeatable. You build those things.

You will own the commercial cycle in the U.S. Refining market: pipeline development, deal execution, pricing, contract structuring, and a disciplined handoff to delivery and customer success. You're the primary relationship owner with HSSE leaders, operations teams, and technical stakeholders throughout — which means you need genuine fluency in their world, not just the ability to present into it. Fenceline monitoring sits at the intersection of regulatory compliance, operational risk, and capital decision -making. You navigate that complexity naturally.

This role requires more than closing skills. You'll be building Picarro's commercial presence in a market where credibility is earned facility by facility, and where a single well-executed customer relationship opens the next three. You bring forecast discipline, CRM rigor, and the instinct to know when a deal is real — and the integrity to say so either way.

You're joining at a moment when the U.S. Refining market is being opened. The account relationships, sales motion, and market reputation being established right now will define Picarro's position in this space for years. The person in this role won't just execute against that opportunity — they'll shape it.

If that sounds like the challenge you've been looking for, we want to talk.

KEY RESPONSIBILITIES

• Own quota attainment through new Fenceline Solution bookings and expansions – focused in on the U.S. Refining market
• Lead complex, end‑to‑end deal execution, including qualification, solution positioning, pricing, bids, and contract structuring.
• Build and maintain a healthy, forecastable pipeline aligned with Picarro’s growth objectives in U.S. Refining.
• Serve as the primary commercial and relationship owner throughout the sales cycle with HSSE practitioners and leaders, operations and maintenance staff, and other technical stakeholders.
• Articulate Picarro’s differentiated value in precision emissions measurement, compliance assurance, and risk‑informed operations.
• Capture and communicate customer insights and “voice of the customer” to Product, Engineering, and executive leadership to inform roadmap and market strategy.
• Provide quality forecasts and sales projections through the company’s CRM and other reporting tools
• Identify opportunities for improving the company’s sales performance and efficiency
• Coordinate closely with Customer Success to ensure disciplined handoff, early adoption success, and expansion readiness.

QUALIFICATIONS

• Bachelor’s degree in business, engineering, or a related field. Master’s preferred.
• 10+ years of B2B sales experience in the oil, gas, refining, and petrochemicals sectors, preferably selling complex industrial, environmental, or technical solutions.
• Demonstrated success in complex, multi‑stakeholder solution selling with long sales cycles.
• Experience in scoping and closing $10+ million multi-year strategic contracts and engagements in the target verticals
• Strong negotiation skills, forecasting discipline, and CRM rigor.
• Experience selling into U.S. Refining environments strongly preferred.
• Ability to operate effectively in a growth environment where market entry, credibility building, and repeatability are critical.

REPORTING LINE

Reports to: Chief Commercial and Product Officer (CCPO)

ROLE TYPE

Individual Contributor (no direct reports)

TRAVEL

Up to 50% domestic travel.

WORK ARRANGEMENT

Remote eligible.

Salary & Benefits:

This role will have a 50/50 split between base salary and an individual commission plan, with an expected total compensation of $150,000 to $200,000.  Your salary will be determined by the location, experience, qualifications, skills, and level of employees in similar positions, as well as the pay of those employees.

We offer a comprehensive benefit package including:

• Medical, Dental, and Vision insurance
• Flexible Spending Account (FSA) and Health Savings Account (HSA) plans
• Life, Short-Term Disability, and Long-Term Disability Insurance
• Paid Time Off and Paid Holidays
• Employee Referral Program
• 401K
• Social events (summer picnic, holiday party, team lunches, etc.)
• On-site Health & Wellness programs (fitness challenges, outdoor bootcamp, flu-shots, etc.)

About Picarro:

We are the world's leader in timely, trusted, and actionable data using enhanced optical spectroscopy. Our solutions are used in a wide variety of applications, including natural gas leak detection, ethylene oxide emissions monitoring, semiconductor fabrication, pharmaceutical, petrochemical, atmospheric science, air quality, greenhouse gas measurements, food safety, hydrology, ecology, and more. Our software and hardware are designed and manufactured in Santa Clara, California, and are used in over 90 countries worldwide based on over 65 patents related to cavity ring-down spectroscopy (CRDS) technology and are unparalleled in their precision, ease of use, and reliability.

At Picarro, we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, gender identity, sexual orientation, or disability. Posted positions are not open to third-party recruiters/agencies, and unsolicited resume submissions will be considered free referrals. 

At Picarro, we strive to ensure that all individuals, regardless of their abilities, have equal opportunities. If you are an individual with a disability and require reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, please contact Picarro, Inc. at disabilityassistance@picarro.com for assistance. 

No Agencies please, Principals only need to apply. 

Role Description

Entera is seeking a highly motivated and experienced volume-based Real Estate Transaction Coordinator to join our tech-enabled brokerage operations department and grow your career. If you have a passion for real estate, enjoy seeing projects through to completion, and want to learn how technology can bring scale to the real estate buying process - then look no further! 

As a Real Estate Transaction Coordinator (Contractual), you will assure the last mile of any transaction is a best-in-class experience for our clients and our external partners. You are a crucial member of the brokerage operations team and responsible for stewarding accepted contracts over the finish line to closing while deftly navigating through any obstacles along the way. You'll work with industry leaders, receive continual training and potential opportunities for growth within the organization.

This role is perfect for someone with a traditional background in real estate as a buyer or listing agent, transaction coordinator or title and escrow experience.  While not required, candidates who hold real estate license(s) or are pursuing one in any of the following locations will be given special consideration: Arizona, Florida, Georgia and Texas.

This is a hybrid (3-day a week in person) position based in Houston (Memorial City Neighborhood). 

Note: This role is a temporary, full-time position that is expected to last 6 months with the possibility of a 6 month extension or conversion to permanent status.

What You'll Do:

• Demonstrate knowledge of real estate regulations, compliance, contracts, title & escrow procedures and standard transaction practices underlying single family home acquisitions and dispositions.
• Monitor multiple closings at various stages of the transaction life cycle, and ensure full compliance of contract milestones and obligations by Entera and Entera’s customers to minimize financial or legal liabilities throughout each closing.
• Deliver best-in-class services with integrity to Entera’s customers, third parties and internal partners.
• Perform administrative tasks and all transactional duties associated with  a real estate closing - maintaining strict adherence to Entera’s Standard Operating Procedures
• Ensure closings you manage will satisfy a real estate commission’s  audit guideline and Entera’s internal review -including  accurate and complete transaction data, legal forms, and review /  approval documentation.
• Review and approve applicable due diligence and closing documents
• Review HOA documents and bylaws to assure no conflicts exist with buyers’ intentions
• Collaborate with all departments to address inquiries and requests from clients, internal team members and third parties
• Suggest improvements for operational processes and technical systems and actively contribute to Entera’s Knowledge Management systems
• Assist with the resolution of issues identified during due diligence and closing 

Who You Are:

• You have a minimum of 1-2 years of experience in a real estate transaction coordinator or escrow officer/assistant position or a recent graduate from an accredited real estate or similar degree program.
• Organized multi-tasker with strong attention to details
• Comfortable working in a fast-paced environment and adhering to deadlines
• Experienced with listing services / MLS (various states) (preferred but not required)
• Experienced with Google Workspace and Microsoft Office (Excel, Word), as well as data entry and manipulation. 
• Tech-savvy and comfortable in a tech-forward work environment 
• Professional  email, messaging, and digital communication management skills
• Committed to learn, improve and strive for success  continuously
• Smart, honest, ethical and able to handle confidential manners appropriately