MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Stuttgart office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Hamburg office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Frankfurt office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Berlin office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Munich office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. 

We are looking to speak to candidates who are based in Hamburg for our hybrid working model.

As an ideal candidate, you will have:

• 5 to 8  years of related industry experience, ideally 2 years of experience in a customer facing role
• Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience implementing scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience

You may also have:

• Experience developing, deploying, or supporting applications with any of the major cloud providers 
• Experience working in a technical pre-sales capacity 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB:

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn:

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273390805

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Hamburg for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273394169

The global merchant team ensures best-in-class restaurant and store selection for consumers while building products and services that help merchants grow their businesses profitably. We collaborate closely with commercial teams in 29 countries across our five global subteams:

• Merchant S&O (Strategy & Operations) – Drives merchant strategy, experience, performance tracking, and commercial go-to-market approaches.
• Sales S&O – Develops sales processes, tools, and enablement programs to improve productivity.
• Merchant Operations – Focuses on onboarding, in-store flows, self-service tooling, and integrations.
• Enterprise – Works with global merchant partners to grow our joint business.
• B2B – Develops new merchant service offerings, such as logistics as a service (Drive).

We are seeking a data-driven manager to optimize global account management processes and enable local teams to grow merchant businesses and reduce churn. This role involves analyzing, designing, and implementing scalable strategies and programs that drive operational excellence and business growth.

What you’ll be doing

• Develop and implement global programs and processes, creating strategies that drive merchant sales growth, improve profitability, and reduce churn across +30 markets.
• Identify and scale best practices from different markets across the company.
• Lead and manage cross-functional projects with product, analytics, marketing, legal, and finance teams.
• Use data insights to make informed business decisions, enhance reporting, and address data gaps.
• Train and support local account management teams by developing a centralized resource hub.
• This role will report to the Head of Global Account Management, Merchant S&O.

Our humble expectations

• 3+ years in management consulting, with a focus on operational improvement and process optimization, preferably in tech, platform businesses, or global retail/FMCG.
• 1-2 years of experience in account management or sales within a tech/platform ecosystem or global retailer. Startup/scale-up experience is a plus.
• Strong strategic thinking and analytical execution skills, with proficiency in MS Office (Excel & PowerPoint). Experience with Looker or SQL is a bonus.
• Experience with CRM tools (Salesforce) or project management platforms (Monday.com) is an advantage.
• Excellent communication and stakeholder management skills, with the ability to engage and influence teams across all levels an absolute must.
• Strong ownership mindset, able to work independently while managing multiple projects.

Next steps

If you are excited about working with the nicest of people, in a high-growth environment, taking ownership, and being part of an ambitious team, then click below to apply and let’s get the conversation going!

What you’ll be doing

As Revenue Strategy & Operations Manager, you will play a key role in improving commercial execution, operational structure, and cross-functional alignment across a fast-moving regional business. You will work closely with senior commercial leaders and partner teams to translate strategic priorities into clear plans, scalable processes, and measurable outcomes.

This role is ideal for someone who enjoys solving ambiguous business problems, creating structure, driving execution across multiple stakeholders, and improving how teams operate at scale.

Your responsibilities will include:

• Partnering with regional commercial leadership on strategic and operational topics requiring problem solving, prioritisation, communication, and execution.
  
  
• Supporting alignment across Sales, Revenue Operations, Analytics, Account Management, Merchant Operations, Onboarding, and other cross-functional teams.
  
  
• Helping translate business priorities into clear workstreams, ownership models, timelines, and deliverables.
  
  
• Improving coordination across markets to strengthen focus, prioritisation, and execution quality.
  
  
• Supporting planning and execution on emerging business needs, commercial priorities, and high-impact operational initiatives.
  
  
• Preparing leadership materials, frameworks, recommendations, and communication plans to support decision-making and local execution.
  
  
• Driving improvements in sales and operations support for new verticals, including clearer ownership, better coordination, and stronger follow-through.
  
  
• Working with onboarding and merchant-facing teams to improve backlog prioritisation, follow-up, and conversion into live outcomes.
  
  
• Supporting merchant performance initiatives, including churn reduction, merchant development, activity improvements, content quality, and broader operational improvement efforts.
  
  
• Coordinating product enablement initiatives and helping commercial and operational teams adopt new tools, processes, and ways of working.
  
  
• Building scalable operating foundations through SOPs, enablement materials, training, onboarding support, reporting improvements, and collaboration with analytics teams.
  
  
• Providing focused support on new vertical and merchant-related topics, ensuring visibility, coordination, and execution across relevant teams.
  
  
• Identifying capacity gaps, execution risks, and operational bottlenecks early, and proactively proposing practical solutions.
  
  
• Turning ambiguous or fast-moving topics into clear priorities, action plans, and next steps for leadership and local teams.

Key focus areas

1. Strategic support to commercial leadership
   Act as a trusted partner to regional commercial leaders on topics requiring structured thinking, sound judgment, alignment, and rapid execution.
   
   
2. Regional coordination and execution
   Create stronger structure, governance, and follow-up across regional priorities, helping local teams focus on execution and business impact.
   
   
3. Backlog and merchant performance improvement
   Work closely with onboarding, sales, and merchant-facing teams to improve backlog conversion, reduce churn, strengthen merchant performance, and execute key operational levers.
   
   
4. Product and operational enablement
   Support the rollout and adoption of product-related initiatives, while strengthening scalable operating foundations through SOPs, training, onboarding, reporting, and analytics collaboration.
   
   
5. New verticals support and ownership
   Provide structure, coordination, and follow-through for new vertical sales and operations topics, helping close ownership gaps and improve execution across markets.

Our expectations

• Strong experience in Revenue Operations, Sales Strategy, Business Operations, Consulting, Commercial Operations, or a similar role.
• Proven ability to partner with senior stakeholders on complex topics requiring structure, prioritisation, and alignment.
• Experience driving cross-functional coordination across multiple teams in a fast-paced environment.
• Strong planning and communication skills, with the ability to turn complexity into clear actions and practical next steps.
• Comfortable working across both strategic and operational topics, from high-level problem solving to hands-on execution.
• Strong stakeholder management skills, with the confidence to guide discussions, challenge constructively, and drive alignment.
• Experience supporting regional, multi-market, or matrixed commercial organisations is a strong plus.
• Ability to work independently, move quickly, and maintain clarity in situations with limited structure or evolving priorities.
• Analytical mindset, with the ability to use data and business context to support recommendations and decision-making.
• Strong written and verbal communication skills in English.

Lead Designer (d/f/m)

Berlin, Hamburg, hybrid

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE

This role is part of our Experience & Engineering team in Germany. We combine technology and experience design to create emotive yet conversion-focused ideas, products, and campaigns at scale and speed. Our specialty is digital experiences and communication that change perceptions and shape new behaviours to make a difference in the market.

As a Lead Designer, you define and drive the visual foundation for scalable, brand-consistent and joyful product experiences at system level and across multiple teams. You combine vision and execution, strategy and pragmatism, system thinking and craft.

WHAT YOU’LL DO:

• Drive System Vision (B2C Focus): Define the UX vision for a scalable, multi-brand design system, leveraging proven experience to shape its interaction patterns, structural logic, and evolution within diverse, high-volume Business-to-Consumer (B2C) ecosystems.
• Ensure Omnichannel Quality: Maintain exceptional UX quality through hands-on system design and heuristic reviews, establishing clear, accessible standards for multiple touchpoint formats and platforms.
• Refine Touch & Interaction Architecture: Drive component logic refactoring, comprehensive UX documentation, and behavioral guidelines, applying a deep understanding of touch interface ergonomics and mobile-first interaction patterns.
• Champion Cross-Functional Alignment: Connect core consumer behavior insights and B2C product goals with system strategy, ensuring a cohesive user journey across the entire product landscape.
• Guide Teams & Foster Culture: Support the team through structured workflows and UX coaching, cultivating a usability-driven culture that builds trust and sets the benchmark for interaction design and accessibility.
• Own System Governance: Shape service processes and governance that empower product teams to apply, test, and confidently extend the comprehensive Design System.

WHAT YOU BRING:

• Proven ability to lead end-to-end UX design and guide a senior team toward cohesive user journeys
• Strong execution skills with the ability to deliver high-quality designs across many screens and breakpoints
• Deep expertise in responsive design across multiple devices and complex environments
• Advanced proficiency in Figma or Frontify to produce high-fidelity design work
• Ability to set design standards and mentor designers to elevate craft and quality
• Experience leading by example through design excellence, mentoring, and clear system thinking;
• Assertiveness; you’re and independent thinker that is able to go beyond backlogs items and client briefs by challenging the status quo and provide new ideas and perspectives.
• A pragmatic mindset: you know when to push, when to align, and how to move things forward;
• Working proficiency in English AND German is a must

WE OFFER:

• Flexible, hybrid working policy (1-2 days at the office, depending on location);
• Company pension scheme.
• Lease bike options / JobRad and 25% subsidy for the Deutschlandticket.
• Occasional breakfast/lunch at the office, Smoothie Tuesdays.
• Stay happy and healthy with a contribution to your health through the OpenUp platform;
• €50 personal monthly allowance via our dedicated benefits apps for use across daily expenses and lifestyle perks.
• Future Bens - Exclusive access to sustainable, healthy products at attractive deals.
• Social events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

We are looking for a Technical Customer Success Manager (T.CSM) (German Speaking) to join our growing Customer Success Team, who are a key in helping our valued customers achieve their strategic objectives and obtain maximum value from their investment in their Armis Platform. This will include helping in aligning new use cases to the CISO goals, and identify growth opportunities by informing the customer of our latest innovations, capabilities, and products and match these to the clients’ business goals. In addition, the T.CSM will guide the customer in the successful adoption and operationalization of the Armis platform towards maximum value realization within all levels of the organization so hands-on technical delivery of the platform and configuration is required. The T.CSM serves as the business liaison between the customer and all cross functional teams within Armis, including our Executive team, Product Management, Engineering, Sales, Training and Enablement and others.

What You'll Do:

• Manage a portfolio of up to 30 accounts throughout their lifecycle with Armis.
• Build strong customer relationships by engaging early as the customer transitions from the PreSales phase to deployment. Work with customer and Armis account teams to define success plans and strategy to meet customer’s objectives. 
• Guide the customer through the implementation phase, delivering use cases and value, leading them to an operationalized state.
• Responsible for overall health and retention of the assigned customers, maximizing customer satisfaction (NPS scoring) and driving adoption and value for growth and reference-ability.
• Reporting Risks and Wins internally to Armis account team and externally to account sponsors and executives.
• Understand customer product issues and feature requests in order to represent the appropriate priority and voice of the customer with the Armis product team.
• Establish regular cadence (Monthly, Quarterly, Digital) with each assigned customer, to provide guidance, review executive dashboards and open issues, and communicate program status. This includes delivering Executive Business Reviews to ensure alignment on goals and value realization. 
• Leverage Gainsight to track account activity, health score, risk, and other critical metrics.
• Maintain current functional and technical knowledge of the Armis platform and future products.
• Drive up utilization of the Armis platform and recommend additional features that can be leveraged to improve their security posture
• Build trusted relationships with relevant, technical users and manage stakeholders within assigned accounts
• Serve as a customer advocate to guide other resources at Armis towards achieving customer goals
• Validate customer deployment and configuration align with business use cases. 
• Validate that use cases are appropriately captured and delivered in a timely manner
• Maintain knowledge of 3rd Party solutions and integrations/interoperability with the Armis platform within the assigned customer environments
• Providing technical subject matter expertise where applicable aligned to the expected proficiency 
• Collaborating with Engineering, Product, Support and Sales teams to drive account success

What We Expect 

• Fluent in English and German (spoken and written) 
• Possess exceptional verbal, written, social, presentation, and interpersonal skills.
• 5+  years experience in a related function with direct customer facing, advocacy and engagement experience in post-sales,systems engineering,  professional services or client management functions, ideally in Customer Success.
• 3+ years experience in network engineering, architecture, support, or network design capacity
• 2+ years experience working in Security/Healthcare/automotive/Retail/OT

• Strong technical and problem solving skills coupled with the ability to provide quick resolution to problems.
• Solid project management and solution delivery experience, with demonstrated ability to drive projects from definition to final delivery.

A plus:

• Experience as a CSM or Technical Account Manager/TAM in a Cyber Security SaaS organization.
• 3+ years of experience in relationship building role including service delivery or account management in a post and/or pre sales environment
• 3+ years experience as full-time Deployment Engineer highly preferred or as a Professional Services Engineer, Consultant, or IT/Operations Engineering
• 5+ years experience in a combination of the following; designing, deploying, configuring, supporting, troubleshooting, debugging and coordinating Unified Communications products, devices, solutions, and technologies for small, medium, large and/or enterprise businesses
• Experience implementing a security program within enterprise organization
• Familiarity with various Healthcare/IOT devices and manufacturers
• B.S in IT, IS, CS, MIS, (or equivalent degree) and/or relevant industry qualifications (CISSP, Security +,CEH) desired
• Familiarity/Experience in Cyber Security i.e Endpoint, SOAR, SIEM
• Linux Operating System basic operation and troubleshooting (i.e. Redhat Linux /  CentOS)
• Networking (LAN/WAN, Routing/Switching protocols, Network Security)
• Ability to travel regionally as needed (up to 20-25% per quarter)
• Additional European languages

Join us as a (Senior) Brand Design Manager (all genders) in our Brand team and help shape the future of autonomous mobility!

As a (Senior) Brand Design Manager, you'll be joining the Brand team - a cross-functional group of nine. The team brings together brand strategy, band design & motion, brand management, and brand content expertise. 

In your role as a (Senior) Brand Design Manager, you'll sit at the heart of the Brand Design unit within this team. Your closest collaborators will be our Senior Brand Designer, the Motion Lead and the Brand Design Working Student - a small, hands-on creative team that you'll coordinate and enable day-to-day – including freelancers.  

The Brand Design Team is responsible for developing, safeguarding, and activating MOIA’s brand identity across all creative touchpoints. The team combines strategic brand thinking with creative execution to deliver consistent, high-quality design and content solutions. You will work closely with internal stakeholders and external partners, the team supports business objectives through clear, distinctive, and scalable brand and creative assets. 

What you will do

• Act as the central contact for brand design requests across the organization, coordinating initiatives with internal teams, freelancers, and external partners 
• Plan, prioritize, and manage the Brand Design team's workload, ensuring a balanced setup across senior designers, lead roles, and external support 
• Own the quality of brand design briefs by clarifying requirements, defining scopes, and establishing clear priorities before execution 
• Translate business and brand needs into clear design frameworks and priorities - shaping solutions, not just managing requests 
• Support the development of MOIA's brand identity, ensuring consistent and high-quality application across all channels and touchpoints 
• Create, maintain, and manage brand design assets, libraries, guidelines, and mandatories, keeping them accessible and up to date 
• Further develop brand design processes, tools, and workflows to increase efficiency, clarity, and creative quality 
• Lead collaboration with agencies, freelancers, and suppliers from briefing through to delivery 

What will help you to fulfill your role 

• Professional experience in brand design, brand management, or a comparable role, ideally within an in-house brand or brand design team 
• Strong understanding of brand identity systems and their application across channels - digital, motion, print, and physical touchpoints 
• Experience collaborating with cross-functional teams, freelancers, and agencies - you understand creative processes and know how to work effectively with external partners 
• Confidence in capacity planning, prioritization, and coordination across multiple projects and stakeholders in agile, fast-paced environments 
• Hands-on experience with AI-powered design and productivity tools (e.g. Midjourney, ChatGPT, Claude or similar) - or a genuine openness to adopting them, we see AI fluency as an essential part of modern brand work 
• Hands-on, structured, and reliable working style with a sharp eye for detail and quality 
• A strong team player who creates clarity, transparency, and shared ownership -enabling the team to focus on their core creative work 
• Familiarity with design tools and brand asset management systems (Figma, Adobe Creative Cloud, Microsoft 365, Miro, Jira) 
• Fluent in English; German is a plus 

We welcome applicants from diverse backgrounds — even if you don’t meet every requirement. If you’re excited about the role and MOIA’s mission, we’d love to hear from you!

As a Sr. Client Partner CPG at Pinterest, you’ll play a pivotal role in building trusted, long-term partnerships with our Food & Beverage clients. Supporting them in creating value on the only platform intentionally designed to be positive and inspiring. You will define, launch, and drive strategic initiatives, operationalizing a vision that deepens relationships and delivers measurable business results. We’re seeking an exceptional candidate with a proven track record in advertising and media, a talent for building strong connections, and a passion for solving complex, ambiguous challenges. Your ability to communicate with clarity and influence stakeholders, both internally and external, will be key. With Pinterest’s advertising business thriving and our user base expanding, your leadership can help reinforce our position as the platform where brands and people connect for good, powering growth for our business and our partners.

What you’ll do:

• Retain, grow and diversify the value delivered to our partners, ultimately growing Pinterest revenue as a result
• Coordinate negotiations with partners to create joint business plans, learning agendas and have deep understanding of partners' business and media objectives. Responsible for stakeholder management, decision maker relationships. Arrange regular meetings with partners to discuss their requirements, learn about their objectives and remove roadblocks for partners.
• Orchestrate internal support for the client and agency to solve high level strategic challenges, from measurement to creative and technical integration to deliver consistent goals and objectives of the partners on a day to day.
• Track, analyze, and communicate key quantitative metrics and business trends internally and to partners
• Specifically own the “why” Pinterest conversation with advertisers to influence the way they think about the platform’s role in their overarching media mix
• Present tailored digital media strategies to partners that address their specific marketing needs and align with their business goals. Have a deep understanding of partners’ business goals and turn data into compelling stories through actionable insights to help them succeed. Leverage knowledge of the broader digital and advertising landscape, competitive platforms, and industry landscape to provide insights.
• Apply knowledge of customer goals and joint strategy to increase ad investment. Secure and grow revenue for Pinterest through proactive planning, pitching, deal negotiations, and upselling. Unlock new lines of revenue by navigating across multiple lines of business, marketing objectives, regions. Influence and secure budget allocation from Search, Social, Brand, Video, Agency and other relevant teams.

What we’re looking for:

• Extensive experience in marketing/advertising/digital, with specific technical acumen media, search, data and measurement 
• Established industry relationships and experience working with executive level business and marketing leaders within client organizations
• Proven track record of exceeding revenue goals
• Ability to translate partner value across various levels, such as executive, operational, creative, media, and analytics teams
• Strong team player and ability to succeed in a fast-paced, rapidly changing environment while maintaining high levels of operational rigor, digital acumen, and business excellence
• Expertise in digital advertising and media sales including campaign optimization, analytical problem solving, and product/platform knowledge
• This role is based in Berlin, Hamburg, Munich

 Relocation Statement:

•  This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

In-Office Requirement Statement:

• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
• This role will need to be in the office for in-person collaboration 1-2 times per week and therefore needs to be in a commutable distance from one of our offices.

#LI-HYBRID

#LI-PS1

Aufgabenbereich 

Der Filialleiter ist für die Leitung, Verwaltung und kontinuierliche Weiterentwicklung aller Aspekte des Filialgeschäfts verantwortlich. Er ist dafür zuständig, ein positives und hochproduktives Arbeitsumfeld zu schaffen und aufrechtzuerhalten, das mit der Unternehmensmission im Einklang steht. Er ist dafür verantwortlich, die Umsatz- und Rentabilitätsziele, die operativen Ziele und die Merchandising-Standards konsequent zu erreichen und ein äußerst erfolgreiches Team für Vertrieb, Betrieb und Visual Merchandising aufzubauen. 

Unternehmensleiter 

• Entwicklung und Umsetzung der Einzelhandelsstrategien des Geschäfts 
• Lokale Marktkenntnisse über den Kundenstamm und die Markenkonkurrenz 
• Kenntnis der Geschäftstrends, die für den Erfolg des Geschäfts relevant sind 
• Demonstration ausgeprägter Geschäftstüchtigkeit durch KPIs zur Entwicklung und Unterstützung von geschäftsfördernden Strategien 
• Führung des Teams durch den Einsatz von Unternehmens-Tools, Anreizen und Strategien zur Unterstützung der Verkaufsziele 

Personalleiter 

• Sicherstellung, dass das Filialteam die Mission und Werte von ALO verkörpert, um unseren Besuchern effektiv zu vermitteln, wer wir sind, was wir tun und warum wir das tun, was wir tun 
• Förderung eines Umfelds des Wachstums, der Verantwortlichkeit und der Inklusivität durch Entwicklung, Leistungsmanagement, Schulungen und konsequentes Coaching 
• Führen Sie Talentanalysen Ihrer Kollegen durch und erstellen Sie Karrierepläne für wichtige Mitarbeiter und Positionen, um die besten Talente zu halten und die Fluktuation zu reduzieren 
• Aufbau einer internen und externen Pipeline durch Nachfolgeplanung und Rekrutierungsstrategie 

Betriebsleiter 

• Beaufsichtigung der Manager für Vertrieb und Service, Betrieb und Visualisierung, um die Umsetzung aller wichtigen Strategien sicherzustellen 
• Beaufsichtigt und unterstützt die Umsetzung wichtiger operativer und visueller Richtlinien 
• Förderung hoher visueller Standards für den Verkaufsraum durch Nutzung von Geschäftsleistungsdaten 
• Förderung einer sicheren Arbeitsumgebung und eines effizienten Betriebs  

Flow Experience Leader 

• Arbeiten Sie mit funktionsübergreifenden Geschäftspartnern zusammen, um die Unternehmensziele zu unterstützen 
• Ist ein ALO-Botschafter und schafft eine Kultur, die mit unserer Mission im Einklang steht 
• Demonstrieren Sie die Fähigkeit, sich in der Organisation zurechtzufinden und dabei ein Gleichgewicht zwischen geschäftlichen Anforderungen und Markenkultur herzustellen 
• Erstellen und implementieren Sie effektive Kommunikationsstrategien im gesamten Geschäft, um Ziele und KPIs zu erreichen 

Qualifikationen des Filialleiters 

• Nachgewiesene Führungserfahrung im Einzelhandel oder einer verwandten Branche 
• Praktische Kenntnisse in MS Office (Word, Excel und Outlook) 
• Außergewöhnliche zwischenmenschliche und kommunikative Fähigkeiten, sowohl mündlich als auch schriftlich 
• Agilität und die Fähigkeit, mehrere Aufgaben in einem sich verändernden Umfeld zu bewältigen 
• Hohe Motivation durch die Förderung des Geschäfts in einem schnelllebigen, innovativen Umfeld 
• Unternehmerisches Denken und Handeln 
• Selbstständige Arbeitsweise, Zeitmanagementfähigkeiten und persönliche Verantwortungsbereitschaft 
• Identifiziert sich mit den Leitprinzipien von ALO und verkörpert diese 
• Fähigkeit, bis zu 50 Pfund zu heben, zu schieben, zu tragen oder anderweitig zu bewegen 
• Fähigkeit, zu heben, sich zu beugen, zu knien, zu klettern, zu kriechen und/oder sich zu drehen und sicher eine Leiter hinauf- und hinabzusteigen 
• Fähigkeit, während der gesamten Schicht zu stehen und sich zu bewegen 
• Nachweis einer gültigen Aufenthalts- und Arbeitserlaubnis 

Arbeitszeitplan des Filialleiters

Die Position des Filialleiters ist eine Vollzeitstelle. Um einen ausgewogenen Dienstplan zu erstellen, der den Anforderungen des Unternehmens und unserer Teams gerecht wird, erwarten wir von allen Vollzeitmitarbeitern, dass sie für Schichten zur Öffnungs- und Schließungszeit sowie am Wochenende zur Verfügung stehen, wobei sich diese Zeiten ändern können. Von allen Mitarbeitern wird erwartet, dass sie ab der Woche des „Black Friday“ bis zum Ende der Weihnachtssaison, also bis zur ersten Januarwoche, arbeiten können. 

Erklärung zu Vielfalt und Inklusio

Als Arbeitgeber, der Chancengleichheit fördert, diskriminiert ALO keine Bewerber oder Mitarbeiter aufgrund von Rasse, Hautfarbe, Glaubensbekenntnis, Religion, Geschlecht, nationaler Herkunft, Veteranenstatus, Behinderung, Alter, Staatsangehörigkeit, Familienstand oder Lebenspartnerschaft, sexueller Orientierung, Geschlechtsidentität oder -ausdruck oder aufgrund eines anderen durch das Gesetz geschützten Status oder Zustands. Wir verpflichten uns zu einer aktiven Politik der Inklusion, Vielfalt und Chancengleichheit, die bereits bei unserem Einstellungs- und Auswahlverfahren beginnt, und sind gerne bereit, über flexible Arbeitsbedingungen zu sprechen. 

Anpassungen des Bewerbungsprozesses  

Wenn Sie der Meinung sind, dass Sie angemessene Anpassungen in einem Teil unseres Einstellungsprozesses benötigen, teilen Sie uns diese Anforderungen bitte bei der Ausfüllung Ihrer Bewerbung oder per E-Mail an europehr@aloyoga.com mit. Wir werden uns bemühen, Ihren Bedürfnissen gerecht zu werden, um einen fairen und transparenten Bewertungsprozess zu gewährleisten. 

Objective 

The Store Manager is responsible for leading, managing and continuously developing all aspects of the store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team.

Business Leader 

• Develop and execute the store’s retail strategies
• Local market knowledge of clientele base and brand competitors
• Aware of business trends that relate to the success of the store
• Demonstrate strong business acumen through KPI’s to develop and support business driving strategies
• Lead team by leveraging company tools, incentives & strategies to support meeting sales goals  

People Leader 

• Ensure that the store team exudes ALO's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do
• Develops an environment of growth, accountability and inclusivity through development, performance management, training and consistent coaching  
• Conducts talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction
• Establish internal & external pipeline through succession planning and recruitment strategy 

Operations Leader 

• Oversee Sales & Service, Operations, and Visual Managers to ensure execution of all key strategies
• Oversee and support execution of key operational and visual guidelines  
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support a safe work environment and efficient operation  

Business Partner 

• Collaborate with cross-functional business partners to support organizational goals 
• Be a brand ambassador and create a store culture that aligns with ALO’s mission
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture
• Create and implement effective communication strategies throughout store  

Store Manager Qualifications: 

• Proven leadership experience within retail or related industry 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit  
• Independent work ethic, time management skills, and personal accountability  
• Aligns with and embodies ALO's Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Proof of right to live and work in the country from start of employment 

The Store Manager role is a full-time role. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

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Aufgabenbereich 

Der Operations and Visual Manager ist Mitglied des Führungsteams des Geschäfts und kümmert sich um die operative und visuelle Strategie von ALO im Geschäft. Diese Person hat eine Leidenschaft für Bestandsmanagement, Personalplanung und -einsatz sowie visuelle Umsetzung – alles mit dem Ziel, einen effizienten und effektiven Geschäftsbetrieb zu gewährleisten. Das oberste Ziel dieser Position ist es, sicherzustellen, dass das Geschäft jederzeit für Kunden bereit ist. 

Operations- und Visual-Leiter 

• Überwachung und Unterstützung der Durchführung wichtiger betrieblicher und visueller Prozesse 
• Untersuchung und Ermittlung der Ursachen für Probleme mit der Bestandsgenauigkeit in Zusammenarbeit mit dem Geschäftsführer, um Prozess- oder Systemlücken zu eskalieren 
• Förderung hoher visueller Standards für den Verkaufsraum durch Nutzung von Geschäftsleistungsdaten 
• Unterstützung des Sell-Through-Managements durch Sicherstellung der Genauigkeit der Bestandszählungen und Koordination der Arbeitszeiten, um Produktlieferungen effizient entgegenzunehmen 
• Förderung einer sicheren Arbeitsumgebung und eines effizienten Betriebs 

Unternehmensleiter 

• Vertretung des Unternehmens bei Besprechungen und Telefonkonferenzen in Zusammenarbeit mit dem Geschäftsführer 
• Überprüfung, Überwachung und Zusammenarbeit mit dem Geschäftsführer zur Verwaltung des Budgets, der Berichterstattung und anderer Geschäftsdaten, einschließlich Kennzahlen (z. B. Ausgaben, Verkaufszahlen) und Information der Planungsprozesse (z. B. vierteljährliche Geschäftsüberprüfung und Verkaufsplanung) 
• Zukünftige Planung des Arbeitsablaufs, um die optimale Leistung zu gewährleisten 

Personalleiter 

• Sicherstellen, dass das Operations- und Visual-Team die Mission und Leitprinzipien von ALO verkörpert, um unseren Besuchern effektiv zu vermitteln, wer wir sind, was wir tun und warum wir das tun, was wir tun 
• Führen eines Teams durch Verantwortungsbewusstsein, regelmäßiges kontinuierliches Coaching, Talentförderung und Verbesserung der effektiven Kommunikation im gesamten Operations- und Visual-Team 
• Aufbau einer internen und externen Pipeline durch Nachfolgeplanung und Rekrutierungsstrategie 
• Erstellung eines effektiven Zeitplans, der die beste Geschäftsstrategie priorisiert, in Zusammenarbeit mit dem Geschäftsführer 

Flow Experience Leader 

• Überwacht die Umsetzung der Flow Experience-Ziele unter Wahrung der betrieblichen Effizienz 
• Arbeitet mit dem Geschäftsführer/Filialleiter zusammen, setzt dessen Vision um und arbeitet funktionsübergreifend mit Geschäftspartnern zusammen, um die Unternehmensziele zu unterstützen und die KPIs für Lagerbestand und Verkaufsfläche zu erreichen 
• Zeigt die Fähigkeit, sich innerhalb des Unternehmens zu orientieren und dabei ein Gleichgewicht zwischen geschäftlichen Anforderungen und Markenkultur herzustellen 

Führungsqualifikationen des Operations & Visual Managers 

• Führungserfahrung im Einzelhandel oder einer verwandten Branche 
• Praktische Kenntnisse in MS Office (Word, Excel und Outlook) 
• Außergewöhnliche zwischenmenschliche und kommunikative Fähigkeiten, sowohl mündlich als auch schriftlich 
• Agilität und die Fähigkeit, mehrere Aufgaben in einem sich verändernden Umfeld zu bewältige 
• Übereinstimmung mit und Verkörperung der Leitprinzipien von ALO 
• Hohe Motivation durch die Förderung des Geschäfts in einem schnelllebigen, innovativen Umfeld 
• Unternehmerisches Denken und Handeln 
• Selbstständiges Arbeiten, Zeitmanagementfähigkeiten und persönliche Verantwortung 
• Fähigkeit, bis zu 50 Pfund zu heben, zu schieben, zu tragen oder anderweitig zu bewegen 
• Fähigkeit, zu heben, sich zu beugen, zu knien, zu klettern, zu kriechen und/oder sich zu drehen und sicher eine Leiter hinauf- und hinabzusteigen 
• Fähigkeit, während der gesamten Schicht zu stehen und sich zu bewegen 
• Nachweis einer gültigen Aufenthalts- und Arbeitserlaubnis 

Arbeitszeitplan des Operations & Visual Managers 

Die Position als Operations & Visual Manager ist eine Vollzeitstelle. Um einen ausgewogenen Dienstplan zu erstellen, der den Anforderungen des Unternehmens und unserer Teams gerecht wird, erwarten wir von allen Vollzeitmitarbeitern, dass sie für Schichten zu Beginn und am Ende des Arbeitstages sowie am Wochenende zur Verfügung stehen, wobei sich diese Zeiten ändern können. Von allen Mitarbeitern wird erwartet, dass sie ab der Woche des „Black Friday“ bis zum Ende der Weihnachtssaison, also bis zur ersten Januarwoche, arbeiten können.

Erklärung zu Vielfalt und Inklusion 

Als Arbeitgeber, der Chancengleichheit fördert, diskriminiert ALO keine Bewerber oder Mitarbeiter aufgrund von Rasse, Hautfarbe, Glaubensbekenntnis, Religion, Geschlecht, nationaler Herkunft, Veteranenstatus, Behinderung, Alter, Staatsangehörigkeit, Familienstand oder Lebenspartnerschaft, sexueller Orientierung, Geschlechtsidentität oder -ausdruck oder aufgrund eines anderen durch das Gesetz geschützten Status oder Zustands. Wir verpflichten uns zu einer aktiven Politik der Inklusion, Vielfalt und Chancengleichheit, die bereits bei unserem Einstellungs- und Auswahlverfahren beginnt, und sind gerne bereit, über flexible Arbeitsbedingungen zu sprechen. 

Anpassungen des Bewerbungsprozesses  

Wenn Sie der Meinung sind, dass Sie angemessene Anpassungen in einem Teil unseres Einstellungsprozesses benötigen, teilen Sie uns diese Anforderungen bitte bei der Ausfüllung Ihrer Bewerbung oder per E-Mail an europehr@aloyoga.com mit. Wir werden uns bemühen, Ihren Bedürfnissen gerecht zu werden, um einen fairen und transparenten Bewertungsprozess zu gewährleisten. 

OVERVIEW

The Operations and Visual Manager is a critical member of the store leadership team accountable for bringing ALO’s operational and visual strategy to life in the store. This individual is passionate about inventory management, labor planning and scheduling, and visual execution – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times.  

RESPONSIBILITIES

Operations & Visual Leader 

• Oversee and support execution of key operational and visual processes 
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
• Support a safe work environment and efficient operation  

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager 
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning) 
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Operations and Visual team exudes ALO's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

QUALIFICATIONS

• 3-5 years of retail or related industry leadership experience  
• Working knowledge of MS Office (Word, Excel and Outlook) 
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit 
• Independent work ethic, time management skills, and personal accountability 
• Aligns with and embodies ALO’s Guiding Principles
• Seniority Level: Mid-Senior level
• Proof of right to live and work in country from start of employment 

Operations & Visual Manager Schedule 

The Operations & Visual Manager role is a full-time role with a 40-hour workweek (5 days) In an effort to build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

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Aufgabenbereich 

Der Sales & Service Manager ist Mitglied des Führungsteams des Geschäfts und kümmert sich um die Geschäfts- und Kundenerlebnisstrategie von ALO im Geschäft. Diese Person engagiert sich leidenschaftlich für Geschäftsziele, Umsatz, Kundenerlebnis und die Förderung von Talenten, um die Leitprinzipien von ALO zu erfüllen. Das oberste Ziel dieser Position ist es, sicherzustellen, dass das Kundenerlebnis im Geschäft außergewöhnlich ist. 

Vertriebs- und Serviceleiter 

• Untersuchen Sie Verkaufschancen und deren Ursachen und arbeiten Sie mit dem Geschäftsführer zusammen, um Prozess- oder Systemlücken zu schließen 
• Beaufsichtigen Sie das Verkaufs- und Serviceteam, um ein außergewöhnliches Kundenerlebnis im Verkaufsraum zu gewährleisten, indem Sie den Grad der Kundenbindung und die technische Produktschulung bewerten und die Teammitglieder dabei unterstützen, Lücken durch Feedback und Coaching zu schließen 
• Täglicher Aufbau der Kundenbeziehung zu unseren Kunden 
• Sicherstellung einer effektiven Abdeckung des Verkaufsraums durch die Entwicklung von Personallösungen und die Leitung von Verkaufsinitiativen im gesamten Geschäft, je nach Bedarf 
• Zusammenarbeit mit dem Geschäftsführer, um die Vertriebs- und Servicestrategie für das Geschäft zu entwickeln und die Umsetzung mit dem Vertriebs- und Serviceteam durchzuführen 

Unternehmensleiter 

• Vertretung des Unternehmens bei Besprechungen und Telefonkonferenzen in Zusammenarbeit mit dem Geschäftsführer 
• Überprüfung, Überwachung und Zusammenarbeit mit dem Geschäftsführer bei der Verwaltung des Budgets, der Berichterstattung und anderer Geschäftsdaten, einschließlich Kennzahlen (z. B. Ausgaben, Verkaufszahlen), und Information der Planungsprozesse (z. B. vierteljährliche Geschäftsüberprüfung und Verkaufsplanung) 
• Zukünftige Planung des Arbeitsablaufs, um die optimale Leistung des Unternehmens zu gewährleisten 

Personalleiter 

• Sicherstellen, dass das Vertriebs-, Service- und Community-Team die Mission und Leitprinzipien von ALO verkörpert, um unseren Besuchern effektiv zu vermitteln, wer wir sind, was wir tun und warum wir das tun, was wir tun 
• Führen eines Teams durch Verantwortungsbewusstsein, regelmäßiges kontinuierliches Coaching, Talentförderung und Verbesserung der effektiven Kommunikation im gesamten Operations- und Visual-Team 
• Aufbau einer internen und externen Pipeline durch Nachfolgeplanung und Rekrutierungsstrategie 
• Erstellung eines effektiven Zeitplans, der die beste Geschäftsstrategie priorisiert, in Zusammenarbeit mit dem General Manager 

Geschäftspartner 

• Überwacht die Umsetzung bestimmter Vorgaben des ALO-Vertriebs- und Servicemodells und gewährleistet so die operative Effizienz 
• Arbeitet mit dem Geschäftsführer/Filalleiter zusammen, setzt dessen Vision um und arbeitet funktionsübergreifend mit Geschäftspartnern zusammen, um die Ziele der Organisation auf allen Ebenen zu unterstützen 
• Zeigt die Fähigkeit, sich in der Organisation zurechtzufinden und dabei ein Gleichgewicht zwischen geschäftlichen Anforderungen und Markenkultur herzustellen 

Qualifikationen für Vertriebs- und Serviceleiter 

• Führungserfahrung im Einzelhandel oder einer verwandten Branche 
• Praktische Kenntnisse in MS Office (Word, Excel und Outlook) 
• Außergewöhnliche zwischenmenschliche und kommunikative Fähigkeiten, sowohl mündlich als auch schriftlich 
• Agilität und die Fähigkeit, mehrere Aufgaben in einem sich verändernden Umfeld zu bewältigen 
• Hohe Motivation durch die Förderung des Geschäfts in einem schnelllebigen, innovativen Umfeld 
• Unternehmerisches Denken und Handeln 
• Selbstständiges Arbeiten, Zeitmanagementfähigkeiten und persönliche Verantwortung 
• Dentifikation mit und Umsetzung der Leitprinzipien von ALO 
• Fähigkeit, bis zu 50 Pfund zu heben, zu schieben, zu tragen oder anderweitig zu bewegen 
• Fähigkeit, zu heben, sich zu beugen, zu knien, zu klettern, zu kriechen und/oder sich zu drehen und sicher eine Leiter hinauf- und hinabzusteigen 
• Fähigkeit, während der gesamten Schicht zu stehen und sich zu bewegen 
• Nachweis einer gültigen Aufenthalts- und Arbeitserlaubnis 

Arbeitszeitplan des Vertriebs- und Serviceleiters 

Die Position als Vertriebs- und Serviceleiter ist eine Vollzeitstelle. Um einen ausgewogenen Dienstplan zu erstellen, der den Anforderungen des Unternehmens und unserer Teams gerecht wird, erwarten wir von allen Vollzeitmitarbeitern, dass sie für Schichten zu Beginn und am Ende des Arbeitstages sowie am Wochenende zur Verfügung stehen, wobei sich diese Zeiten ändern können. Von allen Mitarbeitern wird erwartet, dass sie ab der Woche des „Black Friday“ bis zum Ende der Weihnachtssaison, also bis zur ersten Januarwoche, arbeiten können. 

Erklärung zu Vielfalt und Inklusion 

Als Arbeitgeber, der Chancengleichheit fördert, diskriminiert ALO keine Bewerber oder Mitarbeiter aufgrund von Rasse, Hautfarbe, Glaubensbekenntnis, Religion, Geschlecht, nationaler Herkunft, Veteranenstatus, Behinderung, Alter, Staatsangehörigkeit, Familienstand oder Lebenspartnerschaft, sexueller Orientierung, Geschlechtsidentität oder -ausdruck oder aufgrund eines anderen durch das Gesetz geschützten Status oder Zustands. Wir verpflichten uns zu einer aktiven Politik der Inklusion, Vielfalt und Chancengleichheit, die bereits bei unserem Einstellungs- und Auswahlverfahren beginnt, und sind gerne bereit, über flexible Arbeitsbedingungen zu sprechen. 

Anpassungen des Bewerbungsprozesses

Wenn Sie der Meinung sind, dass Sie angemessene Anpassungen in einem Teil unseres Einstellungsprozesses benötigen, teilen Sie uns diese Anforderungen bitte bei der Ausfüllung Ihrer Bewerbung oder per E-Mail an europehr@aloyoga.com mit. Wir werden uns bemühen, Ihren Bedürfnissen gerecht zu werden, um einen fairen und transparenten Bewertungsprozess zu gewährleisten. 

OBJECTIVE

The Sales & Service Manager is a critical member of the store leadership team accountable for bringing ALO’s business and guest experience strategy to life in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional.  

RESPONSIBILITIES

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager 
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning) 
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

QUALIFICATIONS

• Prior leadership experience experience in retail or related industry 
• Working knowledge of MS Office (Word, Excel and Outlook) 
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit 
• Independent work ethic, time management skills, and personal accountability 
• Aligns with and embodies ALO’s Guiding Principles
• Seniority Level: Mid-Senior level

Sales & Service Manager Schedule 

The Sales & Service Manager role is a full-time role with a 40-hour workweek (5 days) consisting of 75% of those hours managing the retail floor and coaching and developing the team. In an effort to build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

#LI-JJ1

#LI-4

#li-onsite

Wir bei Capgemini Invent glauben, dass unterschiedliche Perspektiven den Wandel vorantreiben. Als innovative Transformationsberater vereinen wir unsere strategischen, kreativen und wissenschaftlichen Fähigkeiten und arbeiten eng mit unseren Kunden zusammen, um zukunftsweisende Lösungen zu entwickeln. Hilf uns dabei, den Wandel voranzutreiben, der auf die Herausforderungen unserer Kunden von heute und morgen zugeschnitten ist. Informiert und validiert durch Wissenschaft und Daten. Verstärkt durch Kreativität und Design. Und das alles auf der Grundlage von Technologien.

Deine Rolle​

Als (Associate) Consultant im Bereich Digital Architecture arbeitest du an anspruchsvollen Projekten rund um Digitale Transformation, Tech-Strategy sowie moderne Enterprise-Architekturen. Du unterstützt unsere Kunden dabei, ihre Technologielandschaft und Plattformen strategisch weiterzuentwickeln und zukunftsfähig aufzustellen.​

• Gemeinsam mit unserem Team berätst du das Management nationaler und internationaler Kunden zu IT‑, Technologie‑ und Architekturstrategien, Roadmaps sowie zentralen Technologieentscheidungen​
• Du analysierst bestehende IT‑, Applikations‑ und Technologielandschaften und leitest daraus zukunftsfähige Zielarchitekturen und Transformationspfade ab​
• Du erarbeitest Konzepte zur Tech‑Stack‑Modernisierung sowie Cloud‑, Daten‑ und Integrationsplattformen ​
• Du entwickelst gemeinsam mit dem Team Architekturkonzepte und Lösungsansätze für KI‑, daten‑ und IoT‑basierte Anwendungsfälle sowie skalierbare, modulare und zukunftssichere IT‑Strukturen​
• Du unterstützt unsere Kunden beim Auf‑ und Ausbau eines wirkungsvollen Enterprise Architecture Managements als zentrale strategische Steuerungsfunktion​
• Du arbeitest eng mit Kolleg:innen aus unterschiedlichen Disziplinen zusammen und begleitest Kunden in komplexen Business‑ und Technologietransformationen​

Dein Profil​

• Du bringst erste praktische Projekterfahrung in Themen wie strategische Enterprise-Architektur, Tech-Transformation oder Plattform-, Integrations- und Datenarchitekturen mit ​
• Du hast erste Einblicke in fachliche Herausforderungen bei Kunden bekommen, idealerweise in den Bereichen: Energiewirtschaft, öffentliche Verwaltung, Manufacturing oder Retail​
• Du hast ein Hochschulstudium in der Fachrichtung (Wirtschafts-)Wissenschaften, (Wirtschafts-)Informatik, Ingenieurwesen, Mathematik oder einen vergleichbaren Studiengang erfolgreich abgeschlossen​
• Du bringst Begeisterung für digitale Transformation, IT‑ und Technologiestrategien, modernen Tech‑Stacks sowie Themen wie Cloud, KI oder IoT mit und hast Freude an strategischer Analyse und der Lösung komplexer Kundenherausforderungen​
• Du bist kommunikationsstark und überzeugst durch deinen Teamgeist sowie ein hohes Engagement und selbstbewusstes Auftreten​
• Du besitzt sehr gute Deutsch- und Englischkenntnisse und zeigst Flexibilität und Reisebereitschaft ​

Was du bei uns schätzen wirst​

• Werde Teil einer international führenden Unternehmensberatung, die durch innovative und wegweisende Projekte, globale Teams und digitales Know-How die Zukunft gestaltet ​
• Entwickle dich in unserem wissensorientierten Umfeld, das durch unsere auf Mitarbeiter:innen ausgerichtete Unternehmenskultur geprägt ist ​
• Bekomme klare Perspektiven für deine Karriere und Freiraum für Eigeninitiative​
• Erhalte im Rahmen unseres Ausbildungsprogramms „The Institute“ ​
• Erlebe unser kontinuierliches Engagement für Chancengleichheit, Vielfalt und Inklusion ​
• Profitiere von unseren Benefits zur optimalen Work-Life-Balance mit attra

Über Capgemini​

Capgemini ist ein globaler Partner für die KI-gestützte Geschäfts- sowie Technologietransformation. Das Unternehmen schafft messbaren Mehrwert für seine Kunden, indem es die Zukunft von Organisationen gestaltet und im Zusammenspiel von KI, Technologie sowie dem Mensch Realität werden lässt. Seit fast 60 Jahren steht Capgemini für Verantwortung wie auch Vielfalt und beschäftigt über 420.000 Mitarbeitende in mehr als 50 Ländern. Das End-to-End-Leistungsspektrum gründet auf einer umfangreichen Branchenexpertise, einem starken Partner-Ökosystem sowie Kompetenzen in den Bereichen Strategie, Technologie, Design, Engineering und Operations. Die Gruppe erzielte 2025 einen weltweiten Umsatz von 22,5 Milliarden Euro.​

Wir freuen uns über deine vollstän­dige Be­wer­bung ausschließlich über unser Bewerbungsportal und unter Angabe ​deiner Ge­halts­vor­stel­lung, des frühest­mög­lichen Ein­tritts­zeit­punkts sowie deiner Standortpräferenz.​

Hier findest du weitere Informationen zu unserem Bewerbungsprozess. Wende dich bei Fragen bitte an amelin.kaes@capgemini.com.

Join us as a Senior Social Media Manager (all genders) in our Communications team and help shape the future of autonomous mobility!

We are a small team responsible for PR, internal communications, social media, and public affairs.

We are currently looking for support in the area of social media and C-level communications. Within the interdisciplinary Communications and Public Affairs department, everyone works together towards the success of our autonomous mobility solution.

What you will do

• Conceptualizing and creating editorial content for our external communication channels (with a focus on social media) that is target-group optimized (B2B/B2G), creative, and high-reach.
• Setting up and managing our C-level LinkedIn presence, including community engagement.
• Developing and implementing a social media strategy.
• Conceptualizing, coordinating, and executing content productions (photo and video).
• Close collaboration with the communications and marketing teams to develop cross-departmental content.
• Monitoring and analyzing KPIs to continuously improve our digital communication strategy.
• Ongoing market observation and identification of trends in digital communications.

What will help you to fulfill your role 

• Solid professional experience (5+ years) in digital communications, ideally in the mobility or technology industry or in an agency environment.
• Confidence working with social media platforms and common CMS systems.
• Experience in executive (C-level) communications and positioning.
• Strong storytelling skills and the ability to translate company goals and key messages into the right content formats, combined with a good eye for visual communication.
• Political awareness and a good understanding of political contexts and messaging.
• High level of creativity and enjoyment in experimenting with new approaches.
• Experience in creating video content.
• Excellent writing skills in German and English, with strong attention to detail.
• Ability to work collaboratively while also taking initiative.
• Willingness to travel within Germany and internationally.

We welcome applicants from diverse backgrounds — even if you don’t meet every requirement. If you’re excited about the role and MOIA’s mission, we’d love to hear from you!

Join us as a (Senior) Product Manager (all genders) in our Payment team (parental leave cover for 18 months) and help shape the future of autonomous mobility!

At MOIA, we build technology that enables cities and mobility operators to run mobility services safely, efficiently, and at scale. Our mission is to accelerate the shift toward sustainable, shared autonomous mobility - supported by flexible and scalable payment solutions for both end users and B2B partners. 

As a (Senior) Product Manager, you’ll be part of the Payment team, responsible for shaping how money flows through MOIA’s mobility ecosystem - evolving from a pure ridepooling operator to a technology and Autonomous Mobility (AD) focused Mobility-as-a-Service software provider. 

We are a cross-functional team of backend engineers, app developers, quality specialists and an agile coach, working together to build reliable and scalable payment solutions. 

Having successfully delivered and operated payment solutions for millions of rides for our Hamburg services, we are now entering the next phase: Expanding our platform to support MOIA’s MaaS offering and Autonomous Driving services across multiple international markets and across different B2B/B2G partners. This includes addressing new challenges such as multi-tenant payment architectures, partner integrations, regulatory complexity, and new monetization models. 

As a (Senior) Product Manager, you will continue to evolve our payment platform within a B2B / B2B2G context, scaling existing capabilities and adapting them to diverse partner and market requirements. You will treat payments as a product in its own right - balancing user experience, partner needs, and commercial viability. 

This is a key moment to join, bringing your expertise and enthusiasm for payment solutions, and contributing to the continued success of innovative urban mobility solutions. 

What you will do

• Build a deep understanding of the challenges and opportunities of multi-tenant payment systems, enabling cities, partners, and operators to run mobility services for their users.
• Own MOIA’s payment domain end-to-end, defining and executing a roadmap that turns company strategy into a scalable and competitive payment product for the future of an AD mobility provider. 
• Understand and translate the needs of B2B and B2G clients into robust payment solutions by actively engaging with partners - facilitating workshops, aligning on requirements, and guiding them through integrations that enable them to launch and operate MOIA’s white-labelled mobility services. 
• Make trade-offs between standardisation and partner-specific needs in a multi-tenant environment. 
• Prepare and prioritize features as epics and stories for refinement with your team while respecting architectural and technical constraints. 
• Collaborate closely with the Technical Lead and Agile Coach to ensure product quality, delivery reliability, and a healthy team dynamic.
• Create clarity and visibility across domain leadership and partner teams (e.g. Booking and Accounting) on goals, trade-offs, risks, and dependencies.
• Own and manage relationships with external payment providers (e.g. Adyen), balancing partner capabilities, costs, risk, and scalability.
• Leverage AI in day-to-day product work to improve processes, decision-making, and product capabilities, and actively contribute to evolving AI practices within the Product Community.
• Represent the Payment team within the Product Community, sharing learnings from building complex, platform-oriented payment systems and contributing to overall product excellence.

What will help you to fulfill your role 

• Payment Domain knowledge: You have worked within the payment domain and have a track record of building payment solutions at scale – B2B2C payment setup or payment integrations with (public) clients is a big plus! You don’t shy away from building within the constraints of regulations, taxation, invoicing. In short: Your heart is beating for payments – and you share that passion with anyone who’ll listen!  
• Excellence: You bring solid experience in Product Management and are able to balance business, stakeholder, and user needs effectively. You create shared understanding and ensure that priorities are aligned and understood by relevant stakeholders. 
• Visionary: You think big, craft compelling visions for your ideas and understand what makes your products commercially viable. You are excited about bringing business value and can bridge the gap between technical world and business world.  
• Pragmatist: You get things done, make sound decisions and resolve issues effectively. You enjoy getting involved and discussing complex technical challenges - and then you trust the team to take it from there to figure out architecture and implementation.  
• AI-driven mindset: You actively use modern AI methods in your day-to-day work - from discovery and analysis to decision-making and delivery. You are curious about how AI can improve both internal processes and product capabilities, and you contribute to evolving practical AI usage within the Product Community. 
• Excellent Communicator: People enjoy working with you because you communicate well and evoke optimism, even when you’re communicating complex information. You are experienced in adjusting your messaging to different stakeholders and inspire people by translating your in-depth domain expertise into clear and straightforward language. Plus, you are not afraid of asking a lot of questions to refine your understanding.  
• Fluent communication in English is required; German is a plus. 

We welcome applicants from diverse backgrounds — even if you don’t meet every requirement. If you’re excited about the role and MOIA’s mission, we’d love to hear from you!

Meet the Team

The Marketing & Growth team is one of the largest and most dynamic at Fever, playing a central role in driving visibility, engagement, and business impact across the company. We work closely with nearly every department, combining strategy, creativity, and data to connect millions of people with unforgettable experiences.

Join us if you want to drive global impact, master data-driven creativity, and help millions of people discover their next unforgettable experience.

The CRM team focuses on building lasting relationships with our users from the moment they first encounter Fever. By analyzing customer behavior and mapping the entire lifecycle, we create personalized experiences that keep users engaged and coming back.

We craft targeted communications, special offers, and data-driven insights to strengthen loyalty and improve every interaction.

Join us and help turn first-time users into lifelong fans.

The Role

As a CRM Specialist, you will be responsible for developing and executing end-to-end CRM strategies and communication plans across multiple channels, with a strong focus on email, push notifications, and in-app messaging.

You will play a key role in refining our multi-channel communication approach, optimizing customer journeys, and improving retention strategies. The role requires a combination of analytical thinking, technical skills, and a strong understanding of customer behavior.

What You’ll Do

• Develop and execute CRM campaigns across multiple channels (email, push, in-app)
• Support the definition of the customer lifecycle and contact strategy across all touchpoints
• Segment audiences and leverage customer data to improve targeting and campaign effectiveness
• Monitor, analyse, and report on campaign performance, ensuring all activities are measurable and insight-driven
• Own weekly and monthly reporting, as well as ad hoc performance deep dives
• Continuously optimize CRM flows and journeys to improve engagement and drive revenue
• Collaborate with internal teams to ensure alignment across marketing initiatives
• Stay up to date with CRM best practices, tools, and industry trends

Who You Are

• 2–3 years of experience in Digital Marketing and CRM, across mobile and web environments
• Experience with Salesforce Marketing Cloud
• Familiarity with ESPs such as Mailchimp, Sendgrid, or similar tools
• Proficiency in HTML
• Strong copywriting skills
• Analytical, data-driven, and commercially minded
• Experience with A/B testing and dynamic content
• Ability to manage multiple priorities in a fast-paced environment
• Organized, proactive, and detail-oriented
• Fluent in English and German
• Strong team player with a collaborative mindset

Nice to Have

• Experience working in a fast-paced environment such as a startup or scale-up
• Strong understanding of customer segmentation and lifecycle marketing
• Experience with marketing automation and personalization strategies

Why You’ll Love It Here

Attractive compensation package
Opportunity to have a real impact in a high-growth global category leader
40% discount on all Fever events and experiences
Private health insurance
23 days off annually
Wellhub membership
English lessons
Flexible working model and home office options
Responsibility from day one and professional and personal growth
Great work environment with a young, international team of talented people to work with!

#LI-Hybrid

Location: Berlin or Hamburg

Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive. 

We are leading the future of autonomous mobility  in Europe and are now hiring a Senior Partnership Manager - Autonomous Vehicle to drive AV partnerships for Freenow by Lyft, working across the AV ecosystem in multiple countries. You will manage European partner relationships end-to-end, cultivate a pipeline of new opportunities, and ultimately help establish Lyft as the region's preferred AV commercialisation partner. This highly collaborative, fast-paced role offers significant autonomy,  a chance to decisively shape an emerging industry, and a position as Lyft's most senior AV partnership  presence in Europe. 

The ideal candidate brings a proven track record of owning complex, ’first of a kind’  multi-party commercial relationships, from initial deal structuring through long-term growth. Prior experience in the European mobility or automotive ecosystem is a plus. You are an expert communicator, able to confidently manage complex negotiations and operate at the executive level with diverse partners across different cultures and geographies. You excel at building trusted relationships from scratch, navigating ambiguity, and driving critical deals forward with minimal day-to-day oversight. 

Be ready to work at the cutting edge of mobility in a multinational, diverse, highly motivated and collaborative team of passionate professionals who strive for excellence and like to have fun. Are you ready for your next ride?

YOUR DAILY ADVENTURES WILL INCLUDE:

• Own Lyft Europe’s AV partner relationships end-to-end, serving as the primary external point of contact for partner leadership in the region
• Steer negotiations across our partnerships, coordinating input from cross-functional specialists and navigating complex commercial structures 
• Lead European top-of-funnel origination, identifying, qualifying, and advancing new AV partner conversations across the European ecosystem
• Track partner deliverables and milestones across active partnerships, proactively flagging risks and resolving commercial issues before they escalate
• Manage ongoing partner relationships and own the vision for our in-flight deployments, identifying opportunities to expand the scope and scale of each partnership
•  
• Manage partner-side reporting obligations and ensure Lyft's commitments are met on time and to a high standard
• Serve as Lyft's eyes and ears in the European AV market — tracking new entrants, funding rounds, partnerships, and competitive moves to inform pipeline prioritisation and strategy
• Work closely with the wider Freenow teams across Europe to ensure alignment on European market strategy and leverage local expertise and relationships
• Represent the European perspective in Lyft's global AV Business Development strategy discussions

TO BE SUCCESSFUL IN THIS ROLE:

• 7+ years of experience in strategic partnerships with deep knowledge of the European automotive or mobility ecosystem
• Established relationships with European AV companies, OEMs, or fleet operators
• Demonstrated track record of owning senior-level commercial relationships with complex, multi-party stakeholders
• Strong commercial instincts, able to read a deal structure, identify risks, and negotiate effectively
• Comfortable operating with significant autonomy in a remote setup, able to represent Freenow/Lyft at a senior level externally without close day-to-day oversight
• Excellent written and verbal communication skills in English; additional European languages (German,French, Spanish) are a plus
• Experience working with or across Chinese technology companies is a plus
• Prior exposure to the EU mobility regulatory landscape is a plus

BENEFITS & PERKS IN A NUTSHELL:

DIVERSITY, EQUITY & INCLUSION:

Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work. 

ABOUT FREENOW:

Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app. 

In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?

Head of UX Design (d/f/m)

Hamburg, Berlin, Hybrid

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE

This role is part of our Experience & Engineering team in the DACH region. We combine technology and experience design to create emotive yet conversion-focused ideas, products, and campaigns at scale and speed. Our specialty is digital experiences and communication that change perceptions and shape new behaviours to make a difference in the market.

As Head of UX Design, you will lead and further develop our DACH UX practice across the entire value chain — from research to delivery. You will balance craft excellence, delivery quality, and operational health, while shaping a strong and future-ready UX discipline.

You will also engage with ambitious brands to create user-centered experiences that drive measurable growth.

WHAT YOU’LL DO:

• Driving innovation and delivering excellence: As the UX Lead for key accounts or in new business, you’ll set the standard for user-centric design and ensure that our work delivers strategic business impact.
• Delivery accountability: You are accountable for the department’s delivery excellence. You not only monitor quality but also collaborate with the EMEA UX leadership team to develop new capabilities and processes that ensure we stay ahead of the competition.
• Operational accountability: You proactively manage the department’s operational health as well as the client and team satisfaction.
• Foster cross-functional and international alignment: You will foster close collaboration with international teams across the EMEA region as well as with other crafts such as Strategy, Visual Design, Content and Teach, ensuring that our local UX practice does not operate in isolation but serves as a driving force for collective growth.
• Champion thought leadership: You will act as an internal and external voice, showcasing our pioneering work through speaking engagements and industry contributions to build our reputation as a growth innovation company.

WHAT YOU BRING:

• Work experience: Over 15 years of experience in UX and product design, combined with in-depth expertise in complex digital ecosystems and fast-paced agency environments, with proven experience working with large, international brands and complex stakeholder environments. While experience in e-commerce isn't mandatory, it would be a great advantage
• Portfolio: A proven track record across the entire UX value chain—from in-depth user research and strategic planning to hands-on concepts and iterative testing. Your portfolio demonstrates high-impact results and measurable business growth. 
• Leadership: You have over 10 years' experience in people leadership. Managing and mentoring high-level talent, such as Leads, Principals and Associate Directors, would be an added bonus.
• Operational Excellence: You know how to handle urgent requests or escalations with a performance- and solution-oriented approach.
• Tech and AI savvy: Not only are you curious about digital trends, AI and new technologies, you are also committed to incorporating relevant innovations into your work.
• Communication and influence: The ability to transform complex UX strategies into persuasive pitches that convince senior stakeholders and establish the trust required for long-term partnerships. Full professional proficiency in both German and English (C1 level) is mandatory. 

WE OFFER:

• Flexible, hybrid working policy (1-2 days at the office, depending on location);
• Company pension scheme.
• Occasional breakfast/lunch at the office, Smoothie Tuesdays.
• Stay happy and healthy with a contribution to your health through the OpenUp platform;
• €50 personal monthly allowance via our dedicated benefits apps for use across daily expenses and lifestyle perks.
• Future Bens - Exclusive access to sustainable, healthy products at attractive deals.
• Social events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

WPP steht für kreative Transformation. Mit der Kraft von Kreativität gestalten wir eine bessere Zukunft für unsere Mitarbeitenden, unsere Kunden, unsere Gemeinschaften und unseren Planeten. Genau hier setzt WPP Media an: Als globales Mediennetzwerk von WPP vereinen wir die besten Plattformen, Talente und Partner, um in einer vernetzten Medienwelt neue Chancen für grenzenloses Wachstum zu schaffen.

Das bieten wir dir:

• Work-Life-Balance: Mit unseren flexiblen Arbeitszeiten & Remote Work gestaltest du deinen Alltag so, wie er zu dir passt. Außerdem kannst du Überstunden ausgleichen.
• Vacation mode on: Du erhältst 30 Urlaubstage plus einen flexiblen Tag – zusätzlich sind der 24. und 31.12. frei.
• Wellbeing first: Gesundheitsleistungen, attraktive Altersvorsorge sowie Mental Health Awareness Days stellen deine Gesundheit in den Mittelpunkt.
• Practice makes perfect: Entfalte dich mit unseren vielfältigen Weiterbildungen und nutze unsere internen Karriereprogramme für deine Entwicklung im WPP-Netzwerk.
• More than just a job: Dich erwarten unvergessliche Events, Mitarbeitendenrabatte und weitere Highlights wie das Job Ticket, Wellhub oder das Job Bike.
• Be yourself: Bei uns ist jede:r herzlich willkommen - Vielfalt und Chancengleichheit liegen uns am Herzen.

Das bewegst du:

Als Expert Lead Data Strategy (Mensch) spielst du eine zentrale Rolle bei der Entwicklung von Kunden-Strategien auf Herausforderungen unserer Kunden im Bereich Daten und Technologie. Mit deiner umfangreichen Erfahrung und deinem fundierten Fachwissen führst du Projektteams fachlich an und arbeitest eng mit Data & Tech-Ressourcen, AdTech-Managern sowie anderen Agenturen und Stakeholdern zusammen um diese Strategien zu konzipieren und umzusetzen.

• Strategische Entwicklung: Führend in der Entwicklung von hochkomplexen Datenstrategien und dafür notwendigen, kommunizierenden AdTech-Infrastrukturen zur effizienten Aussteuerung von Media-Aktivitäten unserer Kunden.
• 1st Party Data Strategy: In enger Zusammenarbeit mit unseren Kunden entwickelst du innovative Konzepte für die Sammlung, Speicherung und Aktivierung ihrer 1st Party-Daten, wobei du stets Consumer Trust und Data Privacy im Blick behältst.
• Data Partnerships & Platforms: Du identifizierst und leitest das Onboarding von marktführenden Daten-Assets, die unsere Kunden in die Lage versetzen, ihre eigenen Daten zu erweitern.
• Data Enablement: Proaktive Unterstützung unserer Kunden bei der Integration verfügbarer Datensignale in Media- und Kreativ-Strategien, wobei du die Teams durch den gesamten Planungs- und Aktivierungsprozess führst.
• Konsultation und Zusammenarbeit: Enge Zusammenarbeit mit AdTech-Managern zur Führung operativer AdTech-Projekte, indem du strategische Insights und Kunden-Hintergründe einbringst.
• Thought Leadership: Du bist stets auf dem neuesten Stand bezüglich Branchentrends, Innovationen und neuen Technologien und bietest Kollegen & Kunden führende Perspektiven zur sich entwickelnden Data- und MarTech-Landschaft.

Das zeichnet dich aus:

• Fundierte Ausbildung: Ein abgeschlossenes Studium der Wirtschaftswissenschaften, Informatik, Wirtschaftsinformatik oder eine vergleichbare Ausbildung mit technischem Schwerpunkt bildet deine Basis.
• Umfangreiche Erfahrung: Du bringst mindestens 8 Jahre Erfahrung im Digital Marketing, AdTech-Beratung oder einer New Business-nahen Tätigkeit mit.
• Strategisches Wissen: Tiefgreifendes Wissen in AdTech und Daten-Strategien sowie ein gutes Verständnis von Data Privacy-Regulatorien zeichnen dich aus.
• Kommunikationsstärke: Deine hervorragenden Kommunikations- und Präsentationsfähigkeiten ermöglichen es dir, komplexe technische Konzepte verständlich zu vermitteln.
• Souveränes Auftreten: Vor Media- und Technologie-Entscheidern trittst du sicher auf und kommunizierst überzeugend den Mehrwert von Media-Plattformen und AdTech.
• Sprachtalent: Du verfügst über fließende Deutsch- und Englischkenntnisse in Wort und Schrift.

Darüber hinaus bist du: #proaktiv #konzeptionell #kommunikativ

Wenn du diesen Job spannend findest, dann ermutigen wir dich ausdrücklich zur Bewerbung, auch wenn du nicht jede oben gelistete Qualifikation aufweisen kannst.

Arbeiten bei WPP Media:

Als WPP Media gestalten wir die Zukunft der Medien und investieren dabei konsequent in unsere Mitarbeiter:innen. Jede:r Kolleg:in genießt die Vorteile des globalen Netzwerks von WPP Media und WPP, um sich weiterzuentwickeln und an der Spitze von Marketing und Werbung zu lernen. Vielfalt und Zusammenhalt leben wir durch zahlreiche Employee Resource Groups und regelmäßige interne Events - zum Austausch, zur Inspiration und zum gemeinsamen Feiern unserer Erfolge.
 
WPP Media ist ein Arbeitgeber, der Chancengleichheit fördert. Wir berücksichtigen alle Bewerber:innen für alle Positionen ohne Diskriminierung. Unser Ziel ist eine Kultur des Respekts und der Zugehörigkeit, in der jede:r die gleichen Möglichkeiten hat, sich einzubringen und beruflich zu wachsen.

Bitte lies unsere Datenschutzerklärung für Deutschland, Österreich und die Schweiz, um weitere Informationen darüber zu erhalten, wie wir die von dir bereitgestellten Daten verarbeiten. 

Location: Hamburg or Berlin 

Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive.

We are hiring a proactive and a highly motivated problem-solver to join our team as a Strategy Manager in this brand new open role to Act as the primary project owner for dedicated projects within the Lyft European Autonomous Vehicles Program, serving as the central PMO to ensure seamless coordination between internal teams and global stakeholders (e.g., Lyft, Freenow, AV Partners, Suppliers, etc.). The successful candidate will have a strong background in business strategy and Project Management and will thrive in our collaborative and forward-thinking team, which is committed to innovation and growth.

Be ready to work in a multinational, diverse, highly motivated and collaborative team of passionate colleagues who strive for excellence and like to have fun.  Are you ready for your next ride?

YOUR DAILY ADVENTURES WILL INCLUDE:

• European AV Program Management: Act as the primary project owner for dedicated projects within the Lyft European Autonomous Vehicles Program, serving as the central PMO to ensure seamless coordination between internal teams and global stakeholders (e.g., Lyft, Freenow, AV Partners, Suppliers, etc.).
• Execution & Milestone Tracking: Drive project timelines, manage complex workstreams, identify risks, and ensure the successful delivery of AV-related initiatives across European markets.
• Stakeholder Alignment: Facilitate communication and alignment between local operations and global partners to ensure the AV program meets strategic objectives.
• AV Strategic Roadmap: Develop and execute the AV strategy, identifying new business opportunities, analyzing market trends, and exploring "beyond mobility" innovations.
• Strategic Frameworks: Support the yearly and quarterly strategy planning processes and the creation of Lyft’s strategic framework.
• Executive & Shareholder Reporting: Assist in the creation of regular Supervisory Board Reports and or other materials for company All-Hands meetings (Strategy Updates/Performance Reporting).
• SMT Support: Provide support for the creation of ad-hoc requests from the Senior Management Team (SMT)
• In-house Consulting: Outside of the AV focus, the candidate may act as a project manager for high-impact, cross-functional projects as required by the company’s Senior leadership.
• Scope of Projects: These may include organizational changes, M&A activity, go-to-market strategies for new services, business opportunity research, sustainability initiatives and others.

TO BE SUCCESSFUL IN THIS ROLE:

• 3+ years of relevant experience in strategy and project management in consulting or high growth technology 
• Bachelor’s degree in  Business, Economics, or a related field. 
• Optionally specialized Project Management certifications (e.g. PRINCE2, IPMA, PMP)  
• Excellent communication skills, with a proven ability to translate complex financial and technical concepts into actionable insights for both technical and senior executive audiences. Advanced proficiency in creating presentations and corporate reports is required.
• Demonstrated success in working with senior leaders and external partners to influence investment decisions and drive significant business outcomes.
• A strong analytical focus on detail, accuracy, and strategic thinking.
• Experience working specifically with Autonomous Vehicles (Desired) 

• Fluent in English 

BENEFITS & PERKS IN A NUTSHELL:

DIVERSITY, EQUITY & INCLUSION:

Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work. 

ABOUT FREENOW:

Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app. 

In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?

In a nutshell 

At Picnic, we don’t advise from the sidelines! We roll up our sleeves and build. Whether it’s rethinking how customers interact with our app or optimizing our electric vehicle routes, we turn ideas into tangible solutions through a unique mix of analytical thinking, smart technology, and close collaboration across teams. 

Important: This is not an one-time vacancy. We are continuously looking for smart, enthusiastic and entrepreneurial talents given the scale up phase we're currently in! In the recruitment process we will understand on both sides which topics, scope and complexity suits you best in order to set you up for success from the very start. In the first years the projects will not rotate across domains, but will rather focus on leading high impact value within one business area. 

Tricks of the trade

• Lead with ambition: You’ll take the driver's seat and redefine the grocery shopping experience for tens of thousands of customers across Germany and beyond. Your unstoppable ambition and analytical foresight will be pivotal in driving innovation and creating visible impact. This will help you build a wonderful path within Picnic! 
• Solve real-life puzzles: You’ll join one of our business teams and start working on a high-impact project right away. You'll work at the intersection of data, strategy, tech and sustainability, building sustainable long-term solutions to complex business challenges. 
• Innovate across borders: You'll work closely with colleagues from our French and Dutch markets and work on projects that span across borders. Keep in mind: we're building the best milkman on earth!

Sustainability at our core 

• We own the largest electric delivery fleet in grocery retail, enabling emission free deliveries. 
• Our app-only model means that we have unmatched data analytics capability, which enables us to better match supply to demand and minimise food waste.
• We run a closed-loop recycling system for our plastic bags and several programmes to avoid wasting food products that are approaching their selling date.

From leading to impact

You’ll dive headfirst into one of Picnic’s dynamic business domains, taking a hands-on role from day one. Drawing on your expertise, you’ll lead in-depth analyses, shape project visions, and drive innovative solutions. As your impact grows, so will the scope of your responsibilities. To support your development, you’ll have access to tailored training and mentorship designed to help you build the skills and knowledge needed to thrive in an expanding role.

The projects you’ll be working on will be creating direct value for business growth. Here are some topics through which we shape the future of tech-driven retail and where you can be part of: 

• Personalize the shopping experience for millions, making every app interaction feel tailor-made.
• Minimize food waste to fuel a more sustainable world.
• Build the future of robotic fulfilment and warehouse automation at scale.

Your superpowers

• You have graduated from a Masters degree in a quantitative field  
• You’ve already gained up to 5 years of work experience in high-performing, fast-paced environments; top-tier strategy consulting or entrepreneurial experience is a strong plus
• You’re energized by taking initiative, solving complex puzzles, and thinking creatively 
• You have a builder mindset: hands-on, curious, and eager to challenge the status quo with practical solutions
• You have already gained basic knowledge in PowerPoint, Python,SQL, R or similar  

*An EU citizenship or valid working permit is required for this application

Selection process

• 30min Phone interview with our recruiters
• Online skill-based assessment 
• First round interviews at our Picnic Düsseldorf office
• Case Day at our Picnic HQ in Amsterdam (we’ll cover your train & hotel)
• Founder interview

Our selection process will take on average about 6 weeks from the first recruiter interview to receiving an offer. 

Picnic Perks 

🏆 Rewarding Impact from Day One

You’ll receive an attractive compensation package, designed to reward your ambition, drive, and the direct impact you’ll make from your very first project.

🍎Learning & development 

You'll always have something to learn with us! You’ll benefit from opportunities like Lepaya training for polishing soft skills or Picnic Tech Academy training in case you want to learn new skills other than what you already know. We also offer free access to trained psychologists via our OpenUp partner, and German language classes if you’d like to get your experience in Germany to the next level. 

🗺️Relocation

If you’re moving from another country to join Picnic we make it as smooth as possible for you. We’ll cover your flight costs and a first month's accommodation. 

 🥗Fresh Lunch, coffee, and snacks 

Our offices are equipped with fully-fledged coffee bars and a kitchen. We get delicious fresh and warm lunches every day so you can keep your energy up.

⛳All the rest 

At Picnic you get 30 holidays, we cover your travel expenses and offer a pension plan. And your phone and laptop are on us, of course.

FAQ

Which team will I join?

At Picnic, we build almost everything in-house. This means that we have plenty of opportunities for you in terms of project topics. Your interest lies in consumer topics like pricing, assortment, customer life time value? Or rather in logistics, supply chain, automated warehousing areas? Or you'd love going adventurous into new areas as long as you're solving real world problems? Let's talk and figure it out where there's the best match.  

What are the long term opportunities for this role? What happens after I'm done with a project?

You get full accountability from the start: from shaping the strategy and driving step-change improvements, to collaborating with multiple teams to achieve tangible business results.

At Picnic, the long-term opportunity isn't just a role—it’s a platform to shape your own career trajectory with real ownership, business impact, and fast growth. Hence the career paths are as diverse as your ambitions. Depending on your interests and strengths, these are most common career paths we’ve seen so far:

• Given our scale-up environment, many projects tend to grow in scope and complexity under your responsibility and you naturally grow a team around you in order to take your project to a next level.
• As you grow, you’ll deepen your understanding of the business, build a strong internal network, and prove your ability to lead impactful projects. Once you feel you’ve learned everything in your scope and your projects have been successfully implemented, you can switch to complete different areas of Picnic. We have numerous colleagues that have switched from Commercial to Fulfillment, or from Distribution to Customer and many other examples.

In what language should I apply?

Please send your application in English. 

In a nutshell 

At Picnic, we don’t advise from the sidelines! We roll up our sleeves and build. Whether it’s rethinking how customers interact with our app or optimizing our electric vehicle routes, we turn ideas into tangible solutions through a unique mix of analytical thinking, smart technology, and close collaboration across teams. Your work will be seen, shared, and make a real impact. 

P.S. This is not a one-time vacancy. We are continuously looking for smart, enthusiastic and entrepreneurial talents to join Picnic's journey in becoming the best milkman on earth. If you're looking for a challenge at intersection of data, technology, strategy and sustainability, then let's talk! In the recruitment process we will understand on both sides which topics, scope and complexity suits you best in order to set you up for success from the very start. In the first years the projects will not rotate across domains, but will rather focus on leading high impact value within one business area. 

Tricks of the trade

• Lead with ambition: You’ll take the driver's seat and redefine the grocery shopping experience for tens of thousands of customers across Germany and beyond. Your unstoppable ambition and analytical foresight will be pivotal in driving innovation and creating visible impact. This will help you build a wonderful path within Picnic! 
• Solve real-life puzzles: You’ll join one of our business teams and start working on a high-impact project right away. You'll work at the intersection of data, strategy, tech and sustainability, building sustainable long-term solutions to complex business challenges. 
• Innovate across borders: You'll work closely with colleagues from our French and Dutch markets and work on projects that span across borders. Keep in mind: we're building the best milkman on earth!

Sustainability at our core 

• We own the largest electric delivery fleet in grocery retail, enabling emission free deliveries. 
• Our app-only model means that we have unmatched data analytics capability, which enables us to better match supply to demand and minimise food waste.
• We run a closed-loop recycling system for our plastic bags and several programmes to avoid wasting food products that are approaching their selling date.

From leading to impact

You’ll dive headfirst into one of Picnic’s dynamic business domains, taking a hands-on role from day one. Drawing on your expertise, you’ll lead in-depth analyses, shape project visions, and drive innovative solutions. As your impact grows, so will the scope of your responsibilities. To support your development, you’ll have access to tailored training and mentorship designed to help you build the skills and knowledge needed to thrive in an expanding role.

The projects you’ll be working on will be creating direct value for business growth. Here are some topics through which we shape the future of tech-driven retail and where you can be part of: 

• Personalize the shopping experience for millions, making every app interaction feel tailor-made.
• Minimize food waste to fuel a more sustainable world.
• Build the future of robotic fulfilment and warehouse automation at scale.

Your superpowers

• You have graduated from a Masters degree in a quantitative field  
• You’ve already gained up to 5 years of work experience in high-performing, fast-paced environments; top-tier strategy consulting or entrepreneurial experience is a strong plus
• You’re energized by taking initiative, solving complex puzzles, and thinking creatively 
• You have a builder mindset: hands-on, curious, and eager to challenge the status quo with practical solutions
• You have already gained basic knowledge in PowerPoint, Python,SQL, R or similar  

*An EU citizenship or valid working permit is required for this application

Selection process

• 30min Phone interview with our recruiters
• Online skill-based assessment 
• First round interviews at our Picnic Düsseldorf office
• Case Day at our Picnic HQ in Amsterdam (we’ll cover your train & hotel)
• Founder interview

Our selection process will take on average about 6 weeks from the first recruiter interview to receiving an offer. 

Picnic Perks 

🏆 Rewarding Impact from Day One

You’ll receive an attractive compensation package, designed to reward your ambition, drive, and the direct impact you’ll make from your very first project.

🍎Learning & development 

You'll always have something to learn with us! You’ll benefit from opportunities like Lepaya training for polishing soft skills or Picnic Tech Academy training in case you want to learn new skills other than what you already know. We also offer free access to trained psychologists via our OpenUp partner, and German language classes if you’d like to get your experience in Germany to the next level. 

🗺️Relocation

If you’re moving from another country to join Picnic we make it as smooth as possible for you. We’ll cover your flight costs and a first month's accommodation. 

 🥗Fresh Lunch, coffee, and snacks 

Our offices are equipped with fully-fledged coffee bars and a kitchen. We get delicious fresh and warm lunches every day so you can keep your energy up.

⛳All the rest 

At Picnic you get 30 holidays, we cover your travel expenses and offer a pension plan. And your phone and laptop are on us, of course.

FAQ

Which team will I join?

At Picnic, we build almost everything in-house. This means that we have plenty of opportunities for you in terms of project topics. Your interest lies in consumer topics like pricing, assortment, customer life time value? Or rather in logistics, supply chain, automated warehousing areas? Or you'd love going adventurous into new areas as long as you're solving real world problems? Let's talk and figure it out where there's the best match.  

What are the long term opportunities for this role? What happens after I'm done with a project?

You get full accountability from the start: from shaping the strategy and driving step-change improvements, to collaborating with multiple teams to achieve tangible business results.

At Picnic, the long-term opportunity isn't just a role—it’s a platform to shape your own career trajectory with real ownership, business impact, and fast growth. Hence the career paths are as diverse as your ambitions. Depending on your interests and strengths, these are most common career paths we’ve seen so far:

• Given our scale-up environment, many projects tend to grow in scope and complexity under your responsibility and you naturally grow a team around you in order to take your project to a next level.
• As you grow, you’ll deepen your understanding of the business, build a strong internal network, and prove your ability to lead impactful projects. Once you feel you’ve learned everything in your scope and your projects have been successfully implemented, you can switch to complete different areas of Picnic. We have numerous colleagues that have switched from Commercial to Fulfillment, or from Distribution to Customer and many other examples.

In what language should I apply?

Please send your application in English. 

Join us as a SOTIF Expert (all genders) in our SOTIF team and help shape the future of autonomous mobility!

Join an international team working on one of the most exciting and demanding challenges in the automotive industry: bringing automated driving into series production. Together with colleagues from technical development and cross functional teams, you will contribute to the development of the ID. Buzz AD (Autonomous Driving).

A crucial phase in the development of highly automated vehicles is ensuring safety with respect to behavioral safety (SOTIF). The relevant standard ISO 21448 requires continuous advancement of processes and technologies. These must be implemented, assessed, and refined in close collaboration with technical development teams and external partners.

In this role, you will identify, implement, and evaluate SOTIF-relevant safety processes, methods and artifacts. You will also develop and assess new technologies and methodologies to analyze and validate the safety of automated driving software systems and their functional components

What you will do

• Identify and develop essential process steps, methods and tools incl. milestones to enable SOTIF release recommendation for automated driving systems.
• Define requirements necessary to achieve behavioral safety.
• Evaluate SOTIF artefacts in collaboration with system experts, software development teams, and test specialists.
• Develop a comprehensive V&V (Verification & Validation) strategy for SOTIF, and define and assess relevant test requirements, metrics, and strategies for system- and component-level testing.
• Execution of SOTIF test campaigns in the verification and validation phase.
• Assess and support the end-to-end SOTIF process leading to a SOTIF release recommendation.

What will help you to fulfill your role 

• Expertise in safety assurance and safety standards for autonomous systems (ISO 21448, ISO 26262, ISO 3450x, UL 4600, ISO 5083, …)
• Requirements engineering
• Creation and maintenance of scenario and triggering condition catalogues for testing
• Strong experience in V&V or test management for automated driving, robotics, or ADAS
• Software engineering, development, and testing
• Statistics, testing methodologies, and simulation environments
• Ability to communicate complex topics clearly and confidently to engineering teams, management, and safety stakeholders.
• Strong analytical skills, a structured mindset, and a high sense of quality.
• Fluent English skills, German skills are highly beneficial.

We welcome applicants from diverse backgrounds — even if you don’t meet every requirement. If you’re excited about the role and MOIA’s mission, we’d love to hear from you!

Location: Come and join us either in Berlin or Hamburg!

Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive.

One of our core goals for 2026 is the complete digitalization of the European taxi market. We are partnering with local fleets to provide them with our advanced Dispatch and Fleet Management software completely for free, helping them cut costs, defend against ride-hailing giants, and thrive.

We are looking for an empathetic, relentless, and hands-on Sales Manager to be the face of this initiative!

YOUR DAILY ADVENTURES WILL INCLUDE:

• Prospect, engage, travel and pitch our Dispatch tool to SMB taxi companies. You will be the primary catalyst for transitioning legacy fleets into modern, connected partners
• Guide fleet owners and head dispatchers through the fear of operational change
• Act as the voice of our partners. You will gather on-the-ground feedback about our software and collaborate directly with our Product and Strategy teams to help "co-build" the ultimate solution

TO BE SUCCESSFUL IN THIS ROLE:

• 3-5 years in B2B Business Development, Sales, Account Executive roles. Backgrounds in mobility, logistics, or selling SaaS to SMBs are highly preferred
• Proven track record of managing a B2B pipeline and handling objections. You understand that even when a product is free, you still have to expertly "sell" the time, effort, and operational shift required to adopt it
• Strong communication skills with the ability to build trust and long-term relationships
• Ability to deeply understand how a partner's business operates on a procedural level. You are adept at guiding new partners step-by-step through the transition, ensuring they smoothly adopt new software and daily routines
• You view travel not as a chore, but as an essential part of the job. You are comfortable being on the road for a significant portion of your time (up to 40-50%) to meet partners exactly where they operate
• Fluency in German and English is required due to regular interaction with clients and internal stakeholders

BENEFITS & PERKS IN A NUTSHELL:

DIVERSITY, EQUITY & INCLUSION:

Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work. 

ABOUT FREENOW:

Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app. 

In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?

Location: Come and join us either in Berlin or Hamburg!

Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive.

One of our core goals for 2026 is the complete digitalization of the European taxi market. We are partnering with local fleets to provide them with our advanced Dispatch and Fleet Management software completely for free, helping them cut costs, defend against ride-hailing giants, and thrive.

We are looking for an empathetic, relentless, and hands-on Sales Manager to be the face of this initiative!

YOUR DAILY ADVENTURES WILL INCLUDE:

• Prospect, engage, travel and pitch our Dispatch tool to SMB taxi companies. You will be the primary catalyst for transitioning legacy fleets into modern, connected partners
• Guide fleet owners and head dispatchers through the fear of operational change
• Act as the voice of our partners. You will gather on-the-ground feedback about our software and collaborate directly with our Product and Strategy teams to help "co-build" the ultimate solution

TO BE SUCCESSFUL IN THIS ROLE:

• 3-5 years in B2B Business Development, Sales, Account Executive roles. Backgrounds in mobility, logistics, or selling SaaS to SMBs are highly preferred
• Proven track record of managing a B2B pipeline and handling objections. You understand that even when a product is free, you still have to expertly "sell" the time, effort, and operational shift required to adopt it
• Strong communication skills with the ability to build trust and long-term relationships
• Ability to deeply understand how a partner's business operates on a procedural level. You are adept at guiding new partners step-by-step through the transition, ensuring they smoothly adopt new software and daily routines
• You view travel not as a chore, but as an essential part of the job. You are comfortable being on the road for a significant portion of your time (up to 40-50%) to meet partners exactly where they operate
• Fluency in German and English is required due to regular interaction with clients and internal stakeholders

BENEFITS & PERKS IN A NUTSHELL:

DIVERSITY, EQUITY & INCLUSION:

Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work. 

ABOUT FREENOW:

Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app. 

In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?

Location: Come and join us either in Berlin or Hamburg!

Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive.

One of our core goals for 2026 is the complete digitalization of the European taxi market. We are partnering with local fleets to provide them with our advanced Dispatch and Fleet Management software completely for free, helping them cut costs, defend against ride-hailing giants, and thrive.

We are looking for an empathetic, relentless, and hands-on Sales Manager to be the face of this initiative!

YOUR DAILY ADVENTURES WILL INCLUDE:

• Prospect, engage, travel and pitch our Dispatch tool to SMB taxi companies. You will be the primary catalyst for transitioning legacy fleets into modern, connected partners
• Guide fleet owners and head dispatchers through the fear of operational change
• Act as the voice of our partners. You will gather on-the-ground feedback about our software and collaborate directly with our Product and Strategy teams to help "co-build" the ultimate solution

TO BE SUCCESSFUL IN THIS ROLE:

• 3-5 years in B2B Business Development, Sales, Account Executive roles. Backgrounds in mobility, logistics, or selling SaaS to SMBs are highly preferred
• Proven track record of managing a B2B pipeline and handling objections. You understand that even when a product is free, you still have to expertly "sell" the time, effort, and operational shift required to adopt it
• Strong communication skills with the ability to build trust and long-term relationships
• Ability to deeply understand how a partner's business operates on a procedural level. You are adept at guiding new partners step-by-step through the transition, ensuring they smoothly adopt new software and daily routines
• You view travel not as a chore, but as an essential part of the job. You are comfortable being on the road for a significant portion of your time (up to 40-50%) to meet partners exactly where they operate
• Fluency in German and English is required due to regular interaction with clients and internal stakeholders

BENEFITS & PERKS IN A NUTSHELL:

DIVERSITY, EQUITY & INCLUSION:

Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work. 

ABOUT FREENOW:

Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app. 

In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?

Über Capgemini Invent

Capgemini Invent ist die weltweite Beratungseinheit der Capgemini-Gruppe für digitale Innovation, Design und Transformation. Sie ermöglicht CxOs, die Zukunft ihrer Unternehmen zu gestalten. Dafür arbeiten über 13.500 Mitarbeiterinnen und Mitarbeiter in über 40 Kreativstudios sowie an mehr als 70 Standorten weltweit. Sie vereinen Strategieberatung, Data Science, Produkt- und Experience Design, Markenmanagement sowie Technologie-Know-how, um neue Digitallösungen, Produkte, Umgebungen als auch Geschäftsmodelle für eine nachhaltige Zukunft zu entwickeln.

Capgemini Invent ist integraler Bestandteil von Capgemini, einem globalen Partner für KI-gestützte Geschäfts- und Technologie-Transformation. Das Unternehmen schafft messbaren Mehrwert für seine Kunden, indem es die Zukunft von Organisationen gestaltet und im Zusammenspiel von KI, Technologie sowie dem Mensch Realität werden lässt. Seit fast 60 Jahren steht Capgemini für Verantwortung wie auch Vielfalt und beschäftigt über 420.000 Mitarbeitende in mehr als 50 Ländern. Das End-to-End-Leistungsspektrum gründet auf einer umfangreichen Branchenexpertise, einem starken Partner-Ökosystem sowie Kompetenzen in den Bereichen Strategie, Technologie, Design, Engineering und Operations. Die Gruppe erzielte 2025 einen weltweiten Umsatz von 22,5 Milliarden Euro.

Make it real | www.capgemini.com/de

Deine Rolle

• Digital Customer Experience: Schaffung eines Seamless Customer Engagements (online & offline) und Gestaltung von Customer Journeys
• Sales: Definition und Implementierung von zukunftsfähigen Vertriebsstrategien, Optimierung von Vertriebsprozessen, Einführung von digitalen Vertriebstools sowie Digitalisierung von stationären Handelsformaten
• Commerce: Strategieentwicklung, Design und Einführung von eCommerce Plattformen und Marketplaces sowie Ableitungen zu Social und Mobile Commerce Strategien

Dein Profil

• Mehrjährige praktische Projekterfahrung in den Bereichen Vertrieb, Omnichannel Management und E-Commerce bei einer Unternehmensberatung oder in der Industrie (Automobil, Handels- und Konsumgüterbranche, etc.)
• Erste Verantwortung als (Teil-) Projektleitung für komplexe Transformationsprojekte
• Ausgeprägtes Verständnis für die Anwendung von agilen Methoden wie SCRUM, SAFe, PMI und weiteren Frameworks
• Ein herausragender Studienabschluss mit wirtschaftlicher, technischer oder informationstechnologischer Ausrichtung
• Spaß an der Kombination von technologischem Verständnis, strategischer Analyse und Umsetzungsarbeit
• Hohe Zuverlässigkeit, Teamgeist und Fit für eine weltweit führende Unternehmensberatung
• Ausgeprägte Präsentations- und Moderationsfähigkeiten sowie sehr gute MS-Office-Kenntnisse
• Exzellente Deutsch- und Englischkenntnisse

Was du bei uns schätzen wirst

• Innovative Projekte und internationale Teams sowie ein erfolgreiches Wachstum in digitalen Zukunftsthemen
• Die Aufgabe, Strategie- und Transformationsprojekte zu konzipieren und zum Erfolg zu führen
• Langjährig gelebte, auf Werte ausgerichtete Unternehmenskultur
• Transparente Karriereperspektiven und Weiterbildungsmöglichkeiten innerhalb eines weltweiten Expertennetzwerks
• Langfristig ausgerichtetes Work-Life-Balance-Modell

Die ausgeschriebene Vakanz ist ganzjährig zu besetzen.

Wir freuen uns über deine vollstän­dige Be­wer­bung ausschließlich über unser Bewerbungsportal unter Angabe deiner Ge­halts­vor­stel­lung, des frühest­mög­lichen Ein­tritts­zeit­punkts sowie deiner Standortpräferenz.

Hier findest du weitere Informationen zu unserem Bewerbungsprozess.

Wende dich bei Fragen gerne an sophie.virneburg@capgemini.com.

As a Sr. Sales Leader reporting into our Managing Director of DE, you will define, launch and drive strategic outcomes and operationalize the vision for the sales team. 

We’re looking for a high-performing candidate with experience building advertising/media sales teams, passion for solving ambiguous problems, excellent communication skills and the ability to influence cross-functionally and globally. Our advertising business is thriving, our user base continues to grow, and we believe the impact of this role can fuel our company to grow in unprecedented ways. 

What you’ll do:

• Lead group of high performing, mix of junior and senior sellers in Auto, Tech & Telco, Entertainment, Travel, Financial Services.
• Build strong relationships externally with senior level decision makers within partners organization (Brands and agencies)  toward trusted partnership as well as drive thought leadership in the area of industry/sector.
• Grow Pinterest revenue sustainably in the Emerging Verticals industry.  Build strategy and action plan for scope of business, for long term and short term success. Drive operational excellence across key metrics. 
• Track, analyze, and communicate key quantitative metrics and business trends to senior leadership as they relate to your team's client partnerships
• Grow, train and lead a diverse, high performing team with a strong inclusive culture to support emerging and established clients
• Achieve revenue targets through effective planning, setting sales goals, analyzing data on past performance, and projecting future performance.
• Use AI-enabled tools and insights to scale your impact—identify growth opportunities across a portfolio, prioritize where to spend time, and make faster, better-informed decisions.
• Apply AI to improve team productivity and operational rigor (e.g., automating prep and follow-ups, improving pipeline hygiene, surfacing risks/opportunities, and strengthening account plans) so you can spend more time with clients.
• Work cross-regionally and cross-functionally to build cohesive partnerships with peers and internal stakeholders, including product, sales operations, and marketing.

What we’re looking for:

• Experience in advertising sales or marketing/brand building or media with an established network in the German market preferably in Auto, Travel, Telco, Finance or Insurance industry.
• Strong people management skills - People manager experience of individual contributors (and ideally managers) required 
• Practical AI fluency and strong adoption mindset: you’re curious, adaptable, and focused on using AI to improve how work gets done (productivity, efficiency, forecasting/pipeline management, and client management)—not “AI for AI’s sake.”
• Demonstrated ability to use data, automation, and tools to drive outcomes: you’ve used technology to improve sales execution (e.g., better prioritization, tighter follow-through, cleaner pipeline, faster insights) and can point to measurable impact in a fast-moving environment.
• Has a strong understanding of how media work and what drives media decisions.
• Demonstrated experience of commercial acumen & analytical mindset
• Strong interpersonal skills and ability to influence effectively
• Remains objective and calm while taking a forward-thinking approach when faced with adversity. Grows from hardships, difficult experiences and setbacks. Manages crises and volatile situations effectively.
• Ready to work in a dynamic and results focused environment. Shows sufficient comfort with ambiguity and change; resolves escalations and keeps people and projects moving forward. Coaches direct reports in navigating ambiguity, finding solutions and accomplishing goals despite incomplete information. Embraces ambiguity and change; recognizes their role as a steward of business-driven changes and helps the team adapt, remain productive and move forward.
• Promptly makes sound decisions while seeking appropriate context and vetting better alternatives when necessary. Synthesizes information, experience and various inputs to determine the best course of action. Willing to make tough decisions, even if unpopular, after considering all relevant inputs and alternative courses of action.
• Facilitates and enables a high performance team culture; challenges poor outcomes or unproductive behaviors for self and others. Shows determination in the face of obstacles and setbacks. Sets high standards for own and team performance and results; consistently delivers tasks to successful completion.

Relocation Statement:

•  This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
  
  

In-Office Requirement Statement:

• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
• This role will need to be in the office for in-person collaboration 1-2 times per week and therefore needs to be in a commutable distance from the Hamburg, Berlin or Munich office.

#LI-HYBRID 

#LI-PS1

Ausbildung Mediengestalter:in Digital & Print

Hamburg, hybrid

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE

This role is part of our Experience & Engineering team in Germany. We combine technology and experience design to create emotive yet conversion-focused ideas, products, and campaigns at scale and speed. Our specialty is digital experiences and communication that change perceptions and shape new behaviours to make a difference in the market.

Ready to kick off your creative career as a Digital Media Designer (Mediengestalter:in Digital & Print)? Join our apprenticeship program designed to shape your raw talent into next-level digital design expertise.

From day one, you won't just be watching from the sidelines. You'll learn the entire journey from the first idea to the final interactive prototype including the production of digital assets, motion and interactive screens for web and app. Because great digital products are a team effort, you will collaborate closely with UI/UX Design, Strategy, Project Management, and Development. You bring the curiosity and drive, and we’ll give you all the mentorship, feedback, and high-fives you need to grow into a standout professional.

WHAT YOU’LL DO:
You know the major apps inside and out and know which websites are the coolest. Are you itching to see a project from the first sketch to launch? We’ll guide you through the process and explain what really matters:

• App & Web Design: You’ll learn how to design screens that don't just look amazing, but are actually easy and fun for people to use.
• Bringing Ideas to Life: Instead of just designing static screens, you will build interactive prototypes. You'll make buttons clickable and screens swipeable, so it feels like a real app.
• Building with Digital Lego: You’ll learn how to use "Design Systems" – basically a huge, smart Lego-kit of pre-designed buttons, fonts, and colors that helps you build big websites quickly and consistently.
• Teamwork: Great digital products are never built alone. You'll work closely with programmers, project managers, and other designers to figure out the best way to build a product together.
• Media Production & AI Power: Master the absolute basics and learn how to smartly integrate AI tools into your workflow to boost your creativity and save time.

WHAT YOU BRING:

Don't stress if you aren't a pro yet—this is an apprenticeship! We hire for potential and passion. If this sounds like you, just go for it:

• Digital Enthusiast: You have a natural eye for aesthetics and love analyzing why your favorite apps function and look so good.
• Curious & Proactive: You ask questions, want to know how things work behind the screens, and are eager to learn.
• Team Player: You love bouncing ideas around and aren't afraid to share your thoughts.
• Communication: Fluency in German and ideally English
• First Steps (Bonus): Already played around with Figma, Canva, or Adobe CC? We’d love to see what you made! 
• AI-Curious (Bonus): You're excited about how tools like ChatGPT, Gemini or Midjourney are shaping the future of design. We are excited to hear about your first experiences or thoughts!

WE OFFER:

• Flexible, hybrid working policy (1-2 days at the office, depending on location);
• Company pension scheme.
• Lease bike options / JobRad and 25% subsidy for the Deutschlandticket.
• Occasional breakfast/lunch at the office, Smoothie Tuesdays.
• Stay happy and healthy with a contribution to your health through the OpenUp platform;
• €50 personal monthly allowance via our dedicated benefits apps for use across daily expenses and lifestyle perks.
• Future Bens - Exclusive access to sustainable, healthy products at attractive deals.
• Social events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

CONTACT

Dept Design & Technology GmbH

Borselstr. 16b, 22765 Hamburg, Germany

Person of contact: Valentina Bretti

WPP steht für kreative Transformation. Mit der Kraft von Kreativität gestalten wir eine bessere Zukunft für unsere Mitarbeitenden, unsere Kunden, unsere Gemeinschaften und unseren Planeten. Genau hier setzt WPP Media an: Als globales Mediennetzwerk von WPP vereinen wir die besten Plattformen, Talente und Partner, um in einer vernetzten Medienwelt neue Chancen für grenzenloses Wachstum zu schaffen.

Das bieten wir dir:

• Work-Life-Balance: Mit unseren flexiblen Arbeitszeiten & Remote Work gestaltest du deinen Alltag so, wie er zu dir passt. Außerdem kannst du Überstunden ausgleichen.
• Vacation mode on: Du erhältst 30 Urlaubstage plus einen flexiblen Tag – zusätzlich sind der 24. und 31.12. frei.
• Wellbeing first: Gesundheitsleistungen, attraktive Altersvorsorge sowie Mental Health Awareness Days stellen deine Gesundheit in den Mittelpunkt.
• Practice makes perfect: Entfalte dich mit unseren vielfältigen Weiterbildungen und nutze unsere internen Karriereprogramme für deine Entwicklung im WPP-Netzwerk.
• More than just a job: Dich erwarten unvergessliche Events, Mitarbeitendenrabatte und weitere Highlights wie das Job Ticket, Wellhub oder das Job Bike.
• Be yourself: Bei uns ist jede:r herzlich willkommen - Vielfalt und Chancengleichheit liegen uns am Herzen.

Das bewegst du:

Als Supervisor Data Strategy Consultant (Mensch) entwickelst und implementierst du Datenstrategien in enger Zusammenarbeit mit internen und externen Stakeholdern, um datengesteuerte Lösungen zu realisieren. Dein Verantwortungsbereich umfasst die Maximierung des Werts von Kunden-Data-Assets, stets unter Wahrung des Verbrauchervertrauens und des Datenschutzes.

• Data Strategy Development: Leite die Entwicklung von Datenstrategien für die Media-Aktivitäten unserer Kunden mit Fokus auf 1st party Data Strategy, Daten-Partnerschaften und Data Enablement.
• 1st Party Data Strategy: Arbeite gemeinsam mit unseren Kunden daran, eine Strategie zu entwickeln, wie diese ihre 1st Party-Daten sammeln, speichern und aktivieren können und gleichzeitig Consumer Trust und Data Privacy berücksichtigen.
• Data Partnerships & Platforms Strategy: Identifiziere die richtigen Daten-Assets im Markt mit denen unsere Kunden ihre eigenen Daten anreichern und unterstützen können. Leite das Onboarding dieser Daten über innovative Plattformen und Media-Aktivierungs-Kanäle hinweg.
• Data Enablement: Unterstütze unsere Kunden dabei, verfügbare Datensignale bestmöglich in Media- und Kreativ-Strategien entlang des gesamten Planungs- und Aktivierungsprozesses zu integrieren.
• Consultation and Collaboration: Arbeite eng mit AdTech-Managern bei der Durchführung operativer AdTech-Projekte zusammen, zu denen Du strategische Insights und Kunden-Hintergrund beisteuerst.
• Thought Leadership: Bleib immer auf dem Laufenden, was Branchentrends, Innovationen und neue Technologien angeht und biete deinen Kollegen & Kunden Thought Leadership und PoVs zur sich fortwährend entwickelnden Data- und MarTech-Landschaft.

Das zeichnet dich aus:

• Qualifikation: Abgeschlossenes Studium (z.B. Wirtschaftswissenschaften, Informatik) oder vergleichbare Ausbildung mit technischem Fokus.
• Berufserfahrung: Mindestens 3 Jahre Erfahrung in Media-Datenstrategien und/oder der Aktivierung von Biddable Media (Search, Social, Programmatic) sowie AdTech.
• Fachkenntnisse: Fundiertes Verständnis von Data Privacy-Regulatorien, Best Practices der Datenaktivierung und digitalen Marketingstrategien.
• Skills: Ausgeprägte Kommunikations- und Präsentationsfähigkeiten sowie die Fähigkeit, Data Strategy-Projekte zu leiten und effektiv zusammenzuarbeiten.
• MarTech-Affinität: Vertrautheit mit MarTech-Lösungen und Data Management-Plattformen (CDPs, CRM) von Vorteil.
• Sprachkenntnisse: Fließende Deutsch- und Englischkenntnisse in Wort und Schrift.

Darüber hinaus bist du: #teamplayer #eigenverantwortlich #neugierig 

Wenn du diesen Job spannend findest, dann ermutigen wir dich ausdrücklich zur Bewerbung, auch wenn du nicht jede oben gelistete Qualifikation aufweisen kannst.

Arbeiten bei WPP Media:

Als WPP Media gestalten wir die Zukunft der Medien und investieren dabei konsequent in unsere Mitarbeiter:innen. Jede:r Kolleg:in genießt die Vorteile des globalen Netzwerks von WPP Media und WPP, um sich weiterzuentwickeln und an der Spitze von Marketing und Werbung zu lernen. Vielfalt und Zusammenhalt leben wir durch zahlreiche Employee Resource Groups und regelmäßige interne Events - zum Austausch, zur Inspiration und zum gemeinsamen Feiern unserer Erfolge.
 
WPP Media ist ein Arbeitgeber, der Chancengleichheit fördert. Wir berücksichtigen alle Bewerber:innen für alle Positionen ohne Diskriminierung. Unser Ziel ist eine Kultur des Respekts und der Zugehörigkeit, in der jede:r die gleichen Möglichkeiten hat, sich einzubringen und beruflich zu wachsen.

Bitte lies unsere Datenschutzerklärung für Deutschland, Österreich und die Schweiz, um weitere Informationen darüber zu erhalten, wie wir die von dir bereitgestellten Daten verarbeiten. 

Location: We are flexible! Come and join us either in Hamburg, Berlin or Barcelona 

Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive.

We are looking for a Data Lead for our FinTech Product organization (m/f/d) to drive data-centric strategy across our financial products and fraud prevention capabilities. You will use data to balance growth, user experience, and marketplace risk — ensuring our payment, payout, and fraud prevention products are safe, scalable, and high-performing.

Be ready to work in a multinational, diverse, highly motivated and collaborative team of passionate data professionals who strive for excellence and like to have fun. Are you ready for your next ride?

YOUR DAILY ADVENTURES WILL INCLUDE:

The FinTech Data team plays a pivotal role in driving data-centric processes, analyses, experiments, and strategic development for the FinTech Product organization. 

As the Lead of the FinTech Data team, you will be at the forefront of translating data insights into tangible business value. Working in close collaboration with Product leaders in Fraud & Risk, Payments, and User Experience topics, you will establish effective communication channels between the data team and the broader Product  organization. Your role will extend to collaborating with fellow Data Leaders and Principals, fostering cross-domain teamwork, and ensuring the adoption of industry best practices.

Your primary responsibility will be to lead a dynamic cross-functional data team consisting of Data Analysts, Data Scientists, and Data Engineers. Through your leadership, you will empower and coach the team, enabling them to deliver optimal results across FinTech’s critical domains. If you are eager to uncover new potential and contribute to propelling Freenow to a stronger position, here is your chance to make a significant impact.

In more detail this means… 

• By using strategic thinking based on the FinTech business function and company’s strategy, help the team to identify, understand, structure, and solve complex problems across payments, fraud prevention, credit risk, and payout operations, and improve and productionize high-value data products
• Owning and advancing fraud prevention data procedures, balancing customer experience with risk mitigation. Guide the team on identifying fraud patterns, building creditworthiness models, and ensuring the right balance between prevention and user conversion
• Motivating your team to deliver amazing data products by focusing on the outcome rather than output, besides ensuring that the team has the right level of information to make informed decisions across all FinTech domains
• Aligning with your stakeholders to deliver the highest impact with available capacities, always seeking to improve the existing and striving for decisions and actions that drive our business’s success
• Ensure we are launching valuable experiments, with reliable test designs, besides using statistical methods to measure the impact of FinTech features and risk-related improvements, and make sure that we are launching the correct changes in our financial products
• Mentoring and coaching team members in order to help them grow professionally to the next level, cultivating a growth and continuous learning mindset, leading by example and being a role model
• You will steer our FinTech products’ data strategy, informing which features should be developed and which changes should be made to ensure safe, scalable, and efficient financial flows for millions of users

TO BE SUCCESSFUL IN THIS ROLE:

• You have curiosity in your essence, which motivates you to answer WHY things happened, not only scratching the surface, but aiming for well-founded actionable results
• Previous experience in leading and developing top performing data teams, preferably within tech, product, or FinTech organizations. Experience managing cross-functional teams with mixed data disciplines (Analysts, Scientists, Engineers) is highly valued
• Exceptional analytical skills, lateral thinking, and proven experience in solving highly challenging problems 
• A history of leading and supporting successful data projects and the ability to define and communicate project objectives, resources, timelines and methodologies clearly to all stakeholders
• Understanding of payment processes, fraud prevention, and credit risk. Familiarity with industry standards, fraud patterns, and creditworthiness modelling is a strong advantage
• Hands-on mentality, not afraid to proactively get their hands dirty in order to accelerate the generation of new insights
• Very good knowledge of SQL, databases, and statistical programming tools (e.g. Python, R)
• Good understanding and hands-on experience in analysing and interpreting A/B test results, backed by statistical knowledge. Experience in causal methodologies is a plus
• You understand how to engage and influence decision-makers by using data visualisation and storytelling
• Have excellent English communication skills, being capable of interacting and coordinating with internal and external stakeholders in steering end-to-end processes and projects

BENEFITS & PERKS IN A NUTSHELL:

DIVERSITY, EQUITY & INCLUSION:

FREENOW is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age. We want you to grow and evolve, bring your true self to work. 

ABOUT US:

Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app. 

In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?

Trainee Digital Media Designer (Ausbildung Mediengestalter:in Digital & Print)

Hamburg, hybrid

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE

This role is part of our Experience & Engineering team in Germany. We combine technology and experience design to create emotive yet conversion-focused ideas, products, and campaigns at scale and speed. Our specialty is digital experiences and communication that change perceptions and shape new behaviours to make a difference in the market.

Ready to kick off your creative career as a Digital Media Designer (Mediengestalter:in Digital & Print)? Join our apprenticeship program designed to shape your raw talent into next-level digital design expertise.

From day one, you won't just be watching from the sidelines. You'll learn the entire journey from the first idea to the final interactive prototype including the production of digital assets, motion and interactive screens for web and app. Because great digital products are a team effort, you will collaborate closely with UI/UX Design, Strategy, Project Management, and Development. You bring the curiosity and drive, and we’ll give you all the mentorship, feedback, and high-fives you need to grow into a standout professional.

WHAT YOU’LL DO:
You know the major apps inside and out and know which websites are the coolest. Are you itching to see a project from the first sketch to launch? We’ll guide you through the process and explain what really matters:

• App & Web Design: You’ll learn how to design screens that don't just look amazing, but are actually easy and fun for people to use.
• Bringing Ideas to Life: Instead of just designing static screens, you will build interactive prototypes. You'll make buttons clickable and screens swipeable, so it feels like a real app.
• Building with Digital Lego: You’ll learn how to use "Design Systems" – basically a huge, smart Lego-kit of pre-designed buttons, fonts, and colors that helps you build big websites quickly and consistently.
• Teamwork: Great digital products are never built alone. You'll work closely with programmers, project managers, and other designers to figure out the best way to build a product together.
• Media Production & AI Power: Master the absolute basics and learn how to smartly integrate AI tools into your workflow to boost your creativity and save time.

WHAT YOU BRING:

Don't stress if you aren't a pro yet—this is an apprenticeship! We hire for potential and passion. If this sounds like you, just go for it:

• Digital Enthusiast: You have a natural eye for aesthetics and love analyzing why your favorite apps function and look so good.
• Curious & Proactive: You ask questions, want to know how things work behind the screens, and are eager to learn.
• Team Player: You love bouncing ideas around and aren't afraid to share your thoughts.
• First Steps (Bonus): Already played around with Figma, Canva, or Adobe CC? We’d love to see what you made! 
• AI-Curious (Bonus): You're excited about how tools like ChatGPT, Gemini or Midjourney are shaping the future of design. We are excited to hear about your first experiences or thoughts!

WE OFFER:

• Flexible, hybrid working policy (1-2 days at the office, depending on location);
• Company pension scheme.
• Lease bike options / JobRad and 25% subsidy for the Deutschlandticket.
• Occasional breakfast/lunch at the office, Smoothie Tuesdays.
• Stay happy and healthy with a contribution to your health through the OpenUp platform;
• €50 personal monthly allowance via our dedicated benefits apps for use across daily expenses and lifestyle perks.
• Future Bens - Exclusive access to sustainable, healthy products at attractive deals.
• Social events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

CONTACT

Dept Design & Technology GmbH

Borselstr. 16b, 22765 Hamburg, Germany

Person of contact: Valentina Bretti

Real ownership. Real impact. Build from day one.

Are you an ambitious graduate ready to tackle complex, real-world challenges at the intersection of data, strategy and tech? 

The Future Leaders Graduate Program – Business Analytics at Picnic is a two-year launchpad for exceptional talents. From day one, you join a business team, own a business topic, and become an expert in your field.

At Picnic, we’re building the future of grocery. Using cutting-edge technology and data-driven innovation, we challenge the status quo and build the world’s smartest, most customer-focused supermarket.
We move fast, think big, and turn bold ideas into tangible impact.

Tricks of the trade

• Lead with ambition: Bring your relentless determination, creativity, and grit. Take the driver’s seat and redefine the grocery shopping experience for millions. You will be expected to think independently, move fast, and deliver results.
• Steep learning curve: Your growth comes from owning real problems, testing your ideas, learning from your mistakes and starting again. You'll blend hands-on training with immediate execution, you’ll move at a pace that accelerates your growth like nowhere else.
• Solve real-life puzzles: Spot opportunities, use tools at the forefront of technology, and own the outcome end to end. Not just making slides, but building the solution yourself.
• Innovate across borders: You’ll collaborate with teams across the Netherlands, Germany, and France, tackling challenges that redefine how Picnic operates at a European scale.
• High-performance environment: You’ll work alongside some of the best teams in analytics and tech, people who set a high bar and expect you to do the same.

From learning to leading

In your first six months, you’ll own a business-critical project from start to finish - supported by mentorship, learning sessions, and regular feedback.
You’ll strengthen your leadership abilities like project management, storytelling, stakeholder communication, giving & receiving feedback, while sharpening your skills in Python, SQL, Excel and PowerPoint.

As your scope grows, so does your responsibility. You might scale your initial project or take on new challenges in the same domain. Either way, the pace is yours to set. 

Where you’ll make an impact

From day one, you’ll be embedded in a business team, taking ownership in one of the following domains:

• Consumer - Drive growth through pricing, supplier strategy, and our market strategy. Think: Shaping our successful market entry into new cities. Your decisions shape how millions of customers experience Picnic.
• Tech - Work at the intersection of product and infrastructure, building scalable systems that power our operations. Think: building software and algorithms our FCAs run on or launch new features in our app used by millions.   
• Logistics - Build the backbone of Picnic: robotic fulfilment, demand forecasting, route optimization across Europe and much more

Your superpowers

You don't wait for permission. You see a problem, build the solution, and bring people with you, before anyone asks. You've probably already started something: a project, a product, a business, an initiative that didn't exist until you made it happen.

More specifically, you:

• Are about to graduate (or recently graduated) a Masters in a quantitative field: e.g., mathematics, econometrics, engineering, or similar
• Have experience in high-performance environments: consulting, fast-growth startups, or competitive internships and know what it means to raise the bar.
• Show an entrepreneurial mindset: you build, improve, and take ownership without being asked
• Think like a builder: hands-on, curious, and driven to challenge the status quo with practical solutions
• You have already gained basic knowledge in PowerPoint, Python, SQL, Excel or alternative coding languages 
• EU citizenship or valid EU working permit required.

Many strong candidates (particularly women) talk themselves out of applying because they don't tick every box. If this excites you and you believe you have what it takes, apply. We only hire when we find the right match. That’s why our selection process is intentionally highly selective.

 Why Picnic?

• Grow as we grow. We’re scaling quickly across countries and millions of customers and this is just the start. Grow your impact as we grow; we invest in your path but the driver's seat is always yours.
• Work with other innovators. Work with a driven, energetic team that builds, wins, and celebrates together (think of legendary Friday drinks, our Ski trip and our parties)
• Kickstart your career. Earn a competitive salary and step into a program designed to launch your long-term future at Picnic.

When are you joining? 

• Fall Edition 2026
  Start dates: September, October
  *earlier or later dates can be arranged, please indicate your preference in the application question

• Spring Edition 2027
  Start dates: February, March
  *earlier or later dates can be arranged, please indicate your preference in the application question

📍 Location: Full-time in Hamburg, with periodic trips to NL or FR

There is no deadline: Our aim is to find the most ambitious people out there. We onboard talents on a monthly basis, so whether you join in April or August, you’ll always have a group of people sharing the ride. 

Picnic Perks 

🏆 Rewarding Impact from Day One

You’ll receive an attractive compensation package, designed to reward your ambition, drive, and the direct impact you’ll make from your very first project.

🍎Learning & development 

Our Future Leaders Graduate Program - Business Analytics is designed to offer you a steep learning curve by taking business ownership and end-to-end responsibility early on. You’ll get to learn by doing, while mentored by our Picnic leaders that had a similar journey like you. Next to that, you’ll benefit from other opportunities like Lepaya training for polishing soft skills or Picnic Tech Academy training in case you want to learn new skills other than what you already do in this program. We also offer free access to trained psychologists via our OpenUp partner, and German language classes if you’d like to get your experience in Germany to the next level. 

🗺️Relocation

If you’re moving from another country to join Picnic we make it as smooth as possible for you. We’ll cover your flight costs and a first month's accommodation. 

 🥗Fresh Lunch, coffee, and snacks 

Our offices are equipped with fully-fledged coffee bars and a kitchen. We get delicious fresh and warm lunches every day so you can keep your energy up.

⛳All the rest 

At Picnic you get 30 holidays, we cover your travel expenses and offer a pension plan. We subsidise your Deutschlandticket and with the Lease-a-Bike you can get to work sustainably and healthily. And your phone and laptop are on us, of course.

FAQ

Do I need a quantitative background? It's a strong advantage, but not a hard requirement. If your internships and projects demonstrate real hands-on ownership and data-driven thinking, we'll consider your application. You do need a Master's degree, basic knowledge of Python or SQL, and relevant work experience.

Does the program include rotations? No, intentionally. We believe depth creates ownership, and ownership creates impact. Rather than rotating across teams, you’ll go deep in one area, build real expertise, and gradually expand your scope as your impact grows. If you have topic preferences, tell us during the process.

In what language should I apply? English. Please include your CV and Master's degree transcript or any other relevant test scores (e.g., GMAT)

What are the long-term opportunities after the program? This program is a fast track into a high-impact career at Picnic, it’s an entry point for a long-term future, not a two-year stopover. 

Career paths here are as varied as the people on them. Some grow vertically, building deep expertise and a team around them as their project expands. Others move laterally - from Commercial to Fulfilment, Distribution to Customer, or wherever their strengths and ambitions take them. What they share is real ownership, real impact, and a career they shaped themselves.

Do you think in systems rather than individual screens? Do you love turning complex requirements into clear structures, reusable patterns and compelling experiences? Then this role could be the perfect fit for you.

We are Landor, part of WPP

World-leading brand experts, 
underpinned by the most expansive strategic & creative capabilities in our category.
We make brands more valuable and less vulnerable.
We build brands differently. We work with our clients to define and solve their business problems through the lens of brand. We strategically join the dots between our design, experience, governance and measurement capabilities, and always connect our brand work to business outcomes. 
Landor companies also include amp (sonic branding), bdg (workplace & architectural experts), Deep Local (creative technologists) and ManvsMachine (3D motion design).

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

What you’ll do

As part of our Corporate Branding team, you play a pivotal role in ensuring that our clients' brands are not only conceptualized brilliantly and executed flawlessly, but also communicated in an inspiring way to a wide variety of brand users. 

• You develop and execute a comprehensive brand system and implementation strategy for global clients, ensuring that the brand's visual identity is effectively translated into real-world applications.
• Lead, mentor, and inspire a team of designers and project managers, fostering a collaborative and innovative work environment.
• Apply your creative vision, strategic thinking, and exceptional leadership to proactively provide day-to-day creative leadership and management of project and account specific teams.
• Take on the creative management and system development of projects by leading design teams and manage and report on project statuses as required. 

What you’ll need

• Understanding bold thinking and how it translates into design
• Understanding of how design affects business success
• Ability to partner with Client Services to maximize your effectiveness as a program lead
• Creative impact and ability to manage the complete delivery of projects
• Demonstrable success in leading, motivating and communicating
• Proactive approach to technology, software, and industry innovations – especially AI for brand management and automation
• Ability to perform consistently and reliably with a willingness to increase professional responsibilities, skills, and understanding of broader market issues
• Solid design experience in a similar creative environment for numerous years with a strong focus on brand systems and implementation
• Comprehensive experience in Adobe Creative Suite, Figma and Frontify
• Fluent English AND German language skills to communicate with our teams and clients

Please send us your detailed portfolio with your application. Unfortunately, we cannot consider your application without a portfolio.

What We Offer You

With us, you won't just find a job, but an environment where you can thrive. We offer flexibility through hybrid and remote working, internationality in a global team, flat hierarchies, and space for your ideas. And that's not all: in addition to the familiar fruit basket, we support you with a contribution to your company pension plan, the Deutschlandticket, a discounted Urban Sports Club membership, corporate benefits with attractive discounts, access to LinkedIn Learning and Headspace, and much more!

Our commitment to Diversity

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

We build brands. We build futures. Landor, a WPP company, is an equal opportunity employer. We consider all applicants without discrimination or regard to particular characteristics, committed to a culture of respect where everyone belongs and can progress in their careers.

Aufgrund des hohen Bewerberaufkommens können wir uns leider ausschließlich bei den erfolgreichen Kandidaten zurückmelden.

Wir akzeptieren keine unaufgeforderten Lebensläufe oder Bewerbungen über Personalvermittler.

#LI-DNI #LI-DNP 

Lenus is looking for a new Inbound Sales Executive for our Hamburg Office!

Join the health revolution!

At Lenus we are fundamentally energized by our shared vision: making the world a healthier and happier place. Could you see yourself working for a great purpose in a dynamic, global culture? Then we might be a great match.

Who are we looking for?

We’re on the hunt for an enthusiastic Inbound Sales Executive who thrives on making meaningful connections, driving sales, and helping health and fitness coaches scale their businesses. In this role, your success will be measured by how effectively you convert leads into loyal clients while making a real impact on the lives of our coaches and their clients. You’ll play an essential part in our mission to inspire healthier lifestyles, all while growing within a supportive, high-energy team. With great opportunities to develop your skills and advance your career, this role offers you a chance to be part of something truly impactful and to grow with a fast-moving company.

Key Responsibilities

• Managing and closing leads on behalf of our coaches, contributing to their growth with new clients.
• Inspiring healthier lifestyles while advancing your professional development in sales.
• Maintaining a structured and organized workflow with a clear overview of your calendar and pipeline.
• Being a proactive partner to our coaches, working collaboratively to achieve shared goals.

Qualifications

We value diverse experiences and backgrounds. While not all qualifications are mandatory, the ideal candidate should possess:

• Native German speaker, and confident in English - both orally and in writing is required.
• A natural talent for sales - experience in telemarketing, phone sales, or the fitness/sports/SaaS industry is preferred.
  
• A driven mindset and a hunger to achieve great results.
• Strong persistence and resilience - you’re not discouraged by setbacks.
• Exceptional self-management skills and the ability to structure your day effectively. 
• A contagious energy and enthusiasm that inspires those around you!