The role

HelloFresh is looking for a FSQA Manager - Quality Surveillance (all genders) to serve as the central technical expert for microbiological safety, food fraud management, and ingredient quality. As part of the FSQA Compliance, Processes and Systems team, you will oversee the global micro-testing procedure implementation, manage the internal quality laboratory and implement quality and safety improvement processes such as destructive testing, cooking instruction validations etc . This role is essential for mitigating operational and legal risks, preventing food safety incidents, and protecting the HelloFresh brand reputation.

Above all, we are looking for people who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would like to learn more about you.

What you’ll do

• You lead the global centralization of processes by finalizing the worldwide tender for micro testing and food fraud services, ensuring consistent standards across all international markets.
• Moreover, you implement and deploy central procedures locally, achieving and maintaining high standards within the surveillance program and driving ingredient quality improvement.
• You own compliance and surveillance by overseeing the legally required global ingredient testing program, including the collection and analysis of micro testing reports to prevent food safety incidents and pathogen outbreaks.
• In addition, you monitor supplier performance by managing corrective actions following non-compliant results and using these insights to strengthen supplier food safety systems.
• You establish and oversee the destructive testing strategy across HelloFresh Distribution Centers, enabling deeper analysis of critical ingredients and reducing error rates.
• Furthermore, you support product innovation by running key quality and scientific tests from the headquarters lab for new and existing ingredient development, ensuring stability and consistency before market launch.
• Finally, you champion continuous improvement by collaborating closely with the Product team to analyze error rates and customer feedback trends, directly linking quality data to improvements in customer satisfaction.

What you’ll bring

• Deep subject matter expertise in food safety, with the ability to critically assess ingredient safety and quality risks
• Strong data proficiency, including advanced data analysis and confident use of Google Sheets for global reporting and sampling plans
• Hands-on laboratory experience conducting quality, scientific, stability, and ingredient development tests
• Proven experience in creating, maintaining, and scaling global sampling plans and centralized testing processes
• Strong risk mitigation capabilities, including identifying quality flaws (e.g. spoilage, internal damage) and driving corrective actions
• Excellent communication, collaboration, and stakeholder management skills, with the ability to influence, present ideas, and lead discussions
• Strong analytical, problem-solving, and change management skills, paired with adaptability and ownership in fast-paced, global environments

What we offer

Elevate your lifestyle! Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.

• Immerse yourself in a diverse global community of 90+ nationalities.
• Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.
• Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals.
• Invest in your growth with an annual learning & development budget, German language learning budget, and access to the HelloFresh Academy.
• Plus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access,wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities!

Are you up for the challenge?

Please submit your complete application below including your salary expectations and earliest starting date.

After submitting an application our team will review this and get back to you within 5 business days. 

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.

About the role:

We are looking for a Technical Project Manager (TPM) to lead medium to high complexity deployments of our Agentic AI / conversational AI platform for enterprise customers. In this role, you’ll own the end-to-end delivery lifecycle—from scoping and planning through go-live and hypercare—working in a pod model alongside a Forward Deployed Engineer (FDE) and an Agent Architect (AA). You will be the primary owner of timeline, scope, risk, governance, and stakeholder communication, ensuring that customers successfully transition to an Agentic OS layer for their enterprise communications.

Areas of ownership:

Project Ownership & Delivery

• Own end-to-end delivery for assigned Agentic AI customer projects (scope, schedule, budget, risk, quality).
• Run the pod (TPM + FDE + Agent Architect) as a single accountable delivery unit.
• Select and apply appropriate delivery methodology (Waterfall, Agile, or Hybrid) based on customer context and risk profile.
• Drive project planning: work breakdown, dependencies, critical path, and resource allocations across internal and partner teams.
• Maintain up-to-date project plan, RAID log (Risks, Assumptions, Issues, Dependencies) and change log.

Customer & Stakeholder Management

• Serve as primary delivery contact for customer project sponsors, IT, and business stakeholders.
• Facilitate recurring governance: status calls, steering committees, UAT readouts, and go-live reviews.
• Translate technical complexity into clear business impacts for executive stakeholders.
• Manage scope and change requests, ensuring commercial and delivery impacts are understood and agreed. 

Cross-Functional & Pod Coordination

• Coordinate with Forward Deployed Engineers on integration readiness, environment setup, performance, and production stability.
• Coordinate with Agent Architects on discovery, agent design, prompt/context strategy, and conversational tuning.
• Collaborate with Sales, Solution Engineering, Product, and Support to ensure a seamless customer journey from sales handoff through BAU operations.
• Where partners are involved (SI/GSI/BPO), manage co-delivery responsibilities, expectations, and escalation paths.

Methodology & Process Discipline

• Plan and facilitate sprints, retros, and sprint reviews for Agile/hybrid projects; lead stage-gate reviews for Waterfall projects.
• Enforce documentation standards (Charter, Design Docs, Runbooks, Handover Docs).
• Ensure risk and compliance requirements (security reviews, data governance, regulatory constraints) are captured and incorporated into the plan.

Metrics & Reporting

• Define and track deployment KPIs, such as:
• Time to Blueprint, Time to First Agent in UAT, Time to Go-Live
• Milestone On-Time Rate
• Defect and incident trends during QA/UAT and Hypercare
• Report delivery status, risk posture, and mitigation plans to internal and external stakeholders.
• Contribute data to capacity and utilization models to inform planning and staffing.

Who you are:

• 5–8+ years of experience in technical project management, program management, or delivery management for SaaS or enterprise software.
• Hands-on experience delivering solutions involving at least one of:
• Contact Center / CCaaS, UCaaS, conversational AI, IVA/IVR, or related CX platforms.
• Demonstrated ability to work across technical and business stakeholders (IT, Security, Operations, Business Owners).
• Solid understanding of software delivery methodologies (Agile/Scrum, Hybrid, and Waterfall) and when to apply each.
• Strong skills in project planning tools (e.g., Jira, Asana, Monday, MS Project, Smartsheet) and collaboration tools (e.g., Confluence, Notion, Miro).
• Excellent communication, facilitation, and conflict resolution skills.
• Proven track record managing multiple concurrent projects with global, distributed teams.
• Fluency in English & German is required

NICE TO HAVE:

• Experience delivering AI/ML, NLP, LLM-based, or Agentic AI solutions.
• Background in professional services or consulting working with enterprise clients.
• Familiarity with APIs, webhooks, event-driven architectures, cloud infra (AWS/Azure/GCP).
• Certifications: PMP, PRINCE2, CSM/CSPO, SAFe, or equivalent.
• Experience with partner co-delivery (SI, GSI, BPO, or ISV ecosystems).

Our Recruiting Process:

Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser

Requisition ID: FEQ427R217

Sr. Solutions Architect (Lakewatch - EMEA) 

The Solutions Architect (Lakewatch) team executes on Databricks’ strategic Product Operating Model that provides enhanced focus on earlier stage, highly prioritized product lines in order to establish product market fit, and set the course for rapid revenue growth. They are part of a global go-to-market team mandate, though individually will cover a specific, local region.  Clients may span across one or more business units and verticals. By working in partnership with direct account teams, they will jointly engage clients, foster the necessary relationships, position in-depth the specific product line, so as to provide compelling reasons for clients to adopt and grow the usage of the given product.  They understand the appropriate approach, the guardrails, and the steps needed to successfully adopt the product line, as clients deliver on their business objectives.

The Solutions Architect (Lakewatch) is paired with an Account Executive aligned to the product line with specific targets accordingly. Together, they will devise and implement a strategy across their assigned set of accounts, develop presentations, demos and other assets and deliver them such that customers make an informed decision as they decide to adopt the product-line in a meaningful way.

The Lakewatch product-line requires the following core technical competencies:

• 5+ years of cybersecurity engineering, security operations (SecOps), or security architecture expertise, with a proven track record of designing and delivering customer-facing security solutions (of which 3+ years are in a customer-facing, pre-sales or consulting role).
• Experience with design and implementation of data and AI applications in cybersecurity, including anomaly detection, behavioral analytics, and agentic AI workflows for triage and investigation.
• Deep familiarity with SIEM platforms (Splunk, Microsoft Sentinel, QRadar, or similar), including deployment, tuning, detection engineering, and migration strategies. Familiarity with SOAR platforms is also desirable.
• Strong understanding of the security telemetry landscape: endpoint (EDR/XDR), network (firewall, DNS, proxy), identity (Okta, Entra ID), cloud (AWS CloudTrail, Azure Activity Log, GCP Audit), and SaaS application logs. Familiarity with standards such as OCSF.
• Experience with “detection-as-code” workflows, including rule authoring in SQL or YAML, CI/CD integration for detection pipelines, and MITRE ATT&CK framework mapping.
• Credibility in influencing security analytics products with the market insight needed to shape and prioritize roadmap capabilities.

The impact you will have

• Provide technical leadership to guide strategic customers to successful implementations on big data projects, ranging from architectural design to data engineering to model deployment
• Collaborate with GTM leadership and account teams to design and execute high-impact engagement strategies across your territory, driving Lakewatch adoption from initial data offload through full SIEM augmentation or replacement.
• As a trusted advisor, serve as an expert Solutions Architect building technical credibility with CISOs, security architects, SOC leadership, and security analysts to drive product adoption and vision.
• Enable clients at scale through workshops, POC execution, and developing customer-facing collateral that increases technical knowledge and demonstrates the value of an open agentic SIEM architecture.
• Influence product roadmap by translating field-derived, data-driven insights into strategic recommendations for Product and Engineering teams.
• Handle the most complex technical challenges in this product line by acting as the tier-3 escalation point for the field, ensuring customer success in mission-critical security environments.
• Establish and refine the sales qualification and POC intake process, ensuring well-scoped engagements that maximize customer success and minimize friction for R&D.

Competencies & Responsibilities

• 5+ years in a customer-facing, pre-sales or consulting role influencing technical executives, driving high-level security strategy and product adoption.
• Experience with design and implementation of data and AI applications in cybersecurity, including anomaly detection, behavioral analytics, and agentic AI workflows for triage and investigation.
• Proficient in programming, debugging, and problem-solving using SQL and Python and with AI tools.
• Experience collaborating with Global System Integrators (GSIs) and third-party consulting organizations to drive customer outcomes in cybersecurity.
• Hands-on experience building solutions within major public cloud environments (AWS, Azure, or GCP), with an understanding of cloud-native security logging and monitoring.
• Deep experience in security operations, with broad familiarity across one or more of the following: data engineering, data warehousing, AI/ML for security, data governance, and streaming.
• Undergraduate degree (or higher) in a technical field such as Computer Science, Cybersecurity, Applied Mathematics, Engineering or similar.

Requisition ID: FEQ427R217

Sr. Solutions Architect (Lakewatch - EMEA) 

The Solutions Architect (Lakewatch) team executes on Databricks’ strategic Product Operating Model that provides enhanced focus on earlier stage, highly prioritized product lines in order to establish product market fit, and set the course for rapid revenue growth. They are part of a global go-to-market team mandate, though individually will cover a specific, local region.  Clients may span across one or more business units and verticals. By working in partnership with direct account teams, they will jointly engage clients, foster the necessary relationships, position in-depth the specific product line, so as to provide compelling reasons for clients to adopt and grow the usage of the given product.  They understand the appropriate approach, the guardrails, and the steps needed to successfully adopt the product line, as clients deliver on their business objectives.

The Solutions Architect (Lakewatch) is paired with an Account Executive aligned to the product line with specific targets accordingly. Together, they will devise and implement a strategy across their assigned set of accounts, develop presentations, demos and other assets and deliver them such that customers make an informed decision as they decide to adopt the product-line in a meaningful way.

The Lakewatch product-line requires the following core technical competencies:

• 5+ years of cybersecurity engineering, security operations (SecOps), or security architecture expertise, with a proven track record of designing and delivering customer-facing security solutions (of which 3+ years are in a customer-facing, pre-sales or consulting role).
• Experience with design and implementation of data and AI applications in cybersecurity, including anomaly detection, behavioral analytics, and agentic AI workflows for triage and investigation.
• Deep familiarity with SIEM platforms (Splunk, Microsoft Sentinel, QRadar, or similar), including deployment, tuning, detection engineering, and migration strategies. Familiarity with SOAR platforms is also desirable.
• Strong understanding of the security telemetry landscape: endpoint (EDR/XDR), network (firewall, DNS, proxy), identity (Okta, Entra ID), cloud (AWS CloudTrail, Azure Activity Log, GCP Audit), and SaaS application logs. Familiarity with standards such as OCSF.
• Experience with “detection-as-code” workflows, including rule authoring in SQL or YAML, CI/CD integration for detection pipelines, and MITRE ATT&CK framework mapping.
• Credibility in influencing security analytics products with the market insight needed to shape and prioritize roadmap capabilities.

The impact you will have

• Provide technical leadership to guide strategic customers to successful implementations on big data projects, ranging from architectural design to data engineering to model deployment
• Collaborate with GTM leadership and account teams to design and execute high-impact engagement strategies across your territory, driving Lakewatch adoption from initial data offload through full SIEM augmentation or replacement.
• As a trusted advisor, serve as an expert Solutions Architect building technical credibility with CISOs, security architects, SOC leadership, and security analysts to drive product adoption and vision.
• Enable clients at scale through workshops, POC execution, and developing customer-facing collateral that increases technical knowledge and demonstrates the value of an open agentic SIEM architecture.
• Influence product roadmap by translating field-derived, data-driven insights into strategic recommendations for Product and Engineering teams.
• Handle the most complex technical challenges in this product line by acting as the tier-3 escalation point for the field, ensuring customer success in mission-critical security environments.
• Establish and refine the sales qualification and POC intake process, ensuring well-scoped engagements that maximize customer success and minimize friction for R&D.

Competencies & Responsibilities

• 5+ years in a customer-facing, pre-sales or consulting role influencing technical executives, driving high-level security strategy and product adoption.
• Experience with design and implementation of data and AI applications in cybersecurity, including anomaly detection, behavioral analytics, and agentic AI workflows for triage and investigation.
• Proficient in programming, debugging, and problem-solving using SQL and Python and with AI tools.
• Experience collaborating with Global System Integrators (GSIs) and third-party consulting organizations to drive customer outcomes in cybersecurity.
• Hands-on experience building solutions within major public cloud environments (AWS, Azure, or GCP), with an understanding of cloud-native security logging and monitoring.
• Deep experience in security operations, with broad familiarity across one or more of the following: data engineering, data warehousing, AI/ML for security, data governance, and streaming.
• Undergraduate degree (or higher) in a technical field such as Computer Science, Cybersecurity, Applied Mathematics, Engineering or similar.

Are you excited about building the systems that keep Wolt running for millions of customers every day?

We’re looking for a pragmatic, product-minded Backend Engineer with strong skills in Python or Go to join our Consumer Platform team – the group behind the core infrastructure and reliability that make Wolt fast, stable, and scalable.

This is a role at the intersection of backend engineering, platform thinking, and reliability. You’ll work on the systems that power critical purchase flows and the foundations that other teams build on, shaping how Wolt performs at scale.

What you’ll be doing

Day-to-day in this role, you’ll:

• Build and operate high-throughput backend services in Python and Go
• Work across the full development lifecycle, from system design to deployment and monitoring
• Improve the scalability and reliability of Wolt’s core platform
• Design and develop shared services, internal tooling, and platform-level capabilities used across teams
• Drive cross-team initiatives that raise engineering standards and system resilience
• Collaborate with product teams and other engineering groups to support critical consumer-facing flows

Why this role

• Work on the backbone of Wolt: Consumer Platform sits at the core of Wolt’s engineering organization. The systems you build power everything from purchase flows to platform-wide reliability, with direct impact on millions of users.
• An AI-first engineering team: We don't use AI as a productivity add-on - we treat agentic coding as a core engineering discipline. We expect our engineers to build with AI agents, to challenge what's possible when the human-in-the-loop is a multiplier rather than a bottleneck, and to push the boundaries of what a small, focused team can ship.
• High-impact, cross-team work: This team is known for driving initiatives that span across Wolt. Recent work includes scaling the purchase core to support split payments, building API gateway capabilities for critical flows, and improving reliability standards across the platform.
• A small team with high leverage: You’ll work in a focused, experienced team where engineers take ownership, move quickly, and influence both technical direction and platform strategy.

AI-First Engineering in Consumer Platform

We’re building platform teams at the forefront of agentic software development. This goes beyond code generation. We’re interested in engineers who:

• Design workflows where AI agents assist or own parts of the development loop
• Think critically about what should be automated versus human-reviewed
• Build tooling and abstractions that make AI-assisted backend development safer and more effective
• Stay curious about new models, tools, and approaches, and form strong opinions on what actually works

If you find yourself asking “how should this system be built with AI in mind?” you’ll fit right in!

Our Tech Stack

Python, Go, MongoDB, Redis, Kubernetes, AWS, Datadog, CI/CD pipelines

What we’re looking for

• Strong backend fundamentals: Experience building production-grade backend services using Python, Go, or similar languages.
• AI-first development mindset: You use AI tools in your daily workflow and think critically about how they improve how you build, debug, and design systems.
• Experience at scale: You’ve worked on high-traffic production systems and understand the challenges of reliability, performance, and scalability.
• System design thinking: You have solid fundamentals in designing distributed systems and care about efficiency, robustness, and maintainability.
• End-to-end ownership mindset: You take responsibility beyond implementation, from shaping solutions to ensuring systems are stable, observable, and production-ready.
• Ability to work independently and drive projects: You’re comfortable owning work end-to-end, navigating ambiguity, and moving initiatives forward with minimal guidance.
• Collaboration and communication: You work effectively across teams and communicate clearly in multi-team engineering environments.
• Reliability and operational awareness: Experience with observability, on-call practices, or reliability engineering is a plus.
• Platform and tooling exposure: Experience contributing to shared systems, internal tooling, or platform engineering initiatives is a plus.

About You 

• You've built and shipped real software - products, platforms, APIs, apps - and you know what it takes to keep things running reliably in production. You have opinions about architecture but hold them lightly. You write tests. You read the alerts. You don't leave loose ends.
• What sets you apart right now is that you're genuinely excited about where engineering is going. You've been experimenting with AI agents and agentic coding workflows - not because someone told you to, but because you couldn't help yourself. You think about how to redesign your development loop from first principles, not how to bolt AI onto the way you already work.
• You communicate well, collaborate easily across disciplines, and care about the product as much as the code. You're the kind of engineer who asks "what's the best way to..." and then actually follows through.

Where you'll work

These roles are based in our tech hubs in Helsinki, Berlin OR Stockholm.

Next steps

We’re reviewing applications on a rolling basis, and the role will be filled as soon as we find the right person, so don’t wait!

The hiring process typically includes a conversation with the Talent Acquisition Partner, followed by technical interviews, a team chat, and a final decision.

Smartsheet seeks a highly motivated and results-oriented New Business Account Executive to drive revenue within our Commercial DACH segment (SMB Market). You will have a history of exceeding quota attainment and winning new customer accounts. This important role is dedicated to acquiring new logos with accounts between 1-199 headcount, however, also holds responsibility to expand Smartsheet's footprint within a select number of existing customers.

This role is part of the Commercial Sales team and is based at Smartsheet in Munich, Germany  (hybrid eligible) and reports to a Regional Director, Commercial Sales.

You Will:

• Manage/develop new business within a large portfolio of Commercial accounts (1-199 employees)
• Drive a blended pipeline of inbound leads and self-sourced outbound activity (~60/40 split), working independently and alongside the BDR team to generate net new business
• Act as the subject matter expert in the features, benefits and application of Smartsheet’s products and solutions
• Qualify inbound leads and run new business sales cycles from end to end
• Conduct needs assessment calls with specific prospects
• Acquire new business for Smartsheet by selling our full suite of products/services/solutions
• Maintain accurate and up-to-date records via SalesForce
• Meet or exceed sales quotas by qualifying prospects
• Schedule online product demonstrations
• Execute effectively using consultative and solution oriented sales plans
• Ensure customer success in maximizing the value of Smartsheet solutions
• Consult with customers in defining collaboration goals, success criteria and program strategy, in order to ensure the customer perception of value that leads to sales renewal and expansion
• Develop account plans for all strategic opportunities in your pipeline
• Perform other duties as assigned

You Have: 

• 1/2 years proven sales track record – preferably in a SaaS environment
• Fluency in English & German is required
• Experience in managing and maintaining customer relationships in a B2B environment
• Formal understanding of Solution/Consultative Selling
• Ability to gain an in-depth knowledge of Smartsheet’s products and services, their functionality and applications in customer learning and development initiatives
• Must know and understand how to leverage each stage in the sales cycle to advance the sale
• Promotes the importance of collaboration within and across our business to create, capture, share and maximize value. Interacts effectively with others; is considerate and approachable; values, respects, and welcomes differences and others’ perspectives; is mindful of own authority and personal impact.
• Proven ability to prospect and manage a designated territory to maximise revenue growth
• Establishes clear goals and priorities for the business; translates strategy into action plans; keeps the business focused on the core drivers of profitable growth. Holds self and others accountable for performance goals; does what is needed to ensure the business consistently delivers with excellence.
• Excellent written / verbal communication skills to interact with senior level corporate management
• Passion for working with emerging technologies and an ability to understand new technical concepts    
• Proficiency with Salesforce, Sales Navigator & ZoomInfo 
• Bachelor’s degree or the equivalent combination of other post-secondary education
• Legally eligible to work in Germany on an ongoing basis

Smartsheet seeks a highly motivated and results-oriented Commercial Account Executive to drive significant revenue growth within a designated geographic region within the Commercial segment (0-500 employees). You will be responsible for expanding existing customer relationships across the entire portfolio of accounts within your assigned geography. You will develop and execute strategic account plans, drive cross-selling and upselling opportunities, and ensure swift customer adoption of Smartsheet solutions. This role requires a strong understanding of local market dynamics, the ability to build and maintain strong customer relationships, and a proven track record of success in achieving sales targets within a defined geographic territory.

This role is based at Smartsheet in Munich, Germany (hybrid eligible) and reports to a Regional Director, DACH Sales.

You Will:

• Build and manage a sales pipeline to meet and exceed software and services sales quotas within your book of business.
• Manage and close complex sales cycles, including needs analysis, solution design, and contract negotiation, utilizing solution selling and the MEDDICC framework.
• Develop and execute strategic account plans for a defined set of key accounts in the Commercial segment (0-500 employees).
• Run high-quality discovery, aligning with customers on business drivers and strategic objectives to create an evaluation plan that has clear timelines and drives urgency.
• Develop and maintain strong relationships with local channel partners to identify and pursue new opportunities.
• Stay abreast of local market trends, competitive landscapes, and business dynamics within the assigned geographic region.
• Manage strategic sales motions alongside transactional, high-volume opportunities.
• Develop new business opportunities within existing customers by analysing and proactively targeting high-value needs across multiple departments and lines of business.
• Leverage existing relationships to expand Smartsheet's footprint and drive revenue or growth during renewals.
• Expand Smartsheet brand awareness at the C-suite, operational, and team level.
• Consult with clients in defining business objectives, success criteria, and program strategy to ensure the customer perception of value that leads to sales renewal and expansion.
• Lead and collaborate with cross-functional teams (Sales Engineering, Consulting, Customer Success, Marketing, Sales Development) to achieve sales objectives.
• Accurately forecast sales opportunities and track key performance indicators (KPIs) to measure success.
• Leverage Smartsheet and other sales tools (Salesforce, Clari, Outreach, Tableau) to manage accounts, track progress, and increase efficiency.
• Perform other duties as assigned

You Have:

• 2+ years of successful SaaS sales experience with a proven track record of exceeding quotas in the Commercial segment.
• Fluency in English & German is required
• Demonstrated experience building and maintaining strong, long-term customer relationships within the Commercial segment.
• Proven ability to drive cross-selling and upselling opportunities within existing accounts.
• Experience with solution selling and the MEDDICC framework.
• Strong understanding of SaaS business models and the competitive landscape in the Commercial segment.
• Proficiency in CRM systems (e.g., Salesforce) and other sales productivity tools.
• Excellent communication, presentation, and interpersonal skills.
• Strong analytical & problem-solving skills.
• Bachelor's degree or equivalent experience.
• Legally eligible to work in Germany on an ongoing basis

Build and grow with us! Join Flexport Germany as an Account Executive and supercharge your career!

The opportunity:

The Enterprise Account Executive (ENT) is responsible for driving complex, high-value enterprise deals and establishing long-term strategic partnerships with large customers. This role owns advanced, multi-stakeholder sales cycles that often span regions, business units, and decision layers. The ENT AE operates with a high degree of autonomy, shaping deal strategy, influencing executive stakeholders, and orchestrating cross-functional teams to deliver differentiated, value-driven solutions.

Your responsibilities as an Account Executive, ENT include, but are not limited to the following:

Pipeline & Opportunity Ownership

• Own and close high-value, complex enterprise opportunities, consistently meeting or exceeding individual quotas.
• Build a strategic pipeline through self-prospecting, account planning, and SDR partnership.
• Proactively identify whitespace, expansion potential, and multi-entity opportunities within target accounts.
• Maintain forecasting, opportunity hygiene, and deal governance in Salesforce (SFDC).

Strategic Discovery & Solution Architecture

• Lead executive-level discovery to understand enterprise supply chain strategy, risk posture, and long-term business objectives.
• Navigate complex buying groups across procurement, ops, finance, IT, and senior leadership.
• Design integrated, multi-product Flexport solutions aligned to customer priorities and business outcomes.
• Position Flexport as a strategic partner through compelling value narratives, business cases, and solution roadmaps.

Deal Strategy, Negotiation & Closing

• Own end-to-end deal strategy for complex opportunities, including stakeholder mapping, decision criteria, and close plans.
• Lead advanced commercial negotiation, pricing, contracts, and non-standard deal structures.
• Orchestrate internal stakeholders (Ops, Finance, Legal, Product) to progress deals efficiently

Onboarding, Expansion & Relationship Leadership

• Own the onboarding motion, ensuring enterprise customers are set up for scalable success.
• Establish and maintain trusted relationships with senior and executive customer stakeholders.
• Identify expansion opportunities together with Account Management to drive sustained growth.
• Serve as a point of escalation and strategic advisor during the customer lifecycle.

Enterprise Leadership & Market Impact

• Act as a senior commercial voice in enterprise pursuits, sharing market insight and customer feedback internally.
• Contribute to enterprise sales best practices, deal reviews, and peer coaching.
• Represent Flexport with credibility and confidence in high-stakes customer interactions.

You should have:

• 5+ years of experience managing complex, enterprise-level sales cycles with consistent quota attainment.
• Proven ability to close large, multi-stakeholder deals with long sales cycles and high deal complexity.
• Strong executive presence with the ability to influence senior decision-makers.
• Advanced discovery, negotiation, and value-based selling skills.
• High degree of autonomy, strategic thinking, and commercial judgment.
• Strong logistics, freight forwarding, or supply chain industry experience preferred.
• Intermediate in English; additional languages are a plus depending on region.

We kindly ask our candidates to apply with a CV in English! 

What's in there for you: 

• An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a  thriving multinational environment 
• Lunch food delivery 4 days a week incl. vegetarian options, a salad bar and special menu options, plus breakfast options, snacks, soft drinks and barista coffee.
• Health insurance:  employee contribution part is covered by Flexport
• 25 paid vacation days 
• Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success.
• Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members
• Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child. 
• Monthly reimbursement of mobile phone expenses.
• Car allowance: Flexport offers its sales team a monthly car allowance, allowing you to rent or lease a vehicle for both personal and professional use. This approach provides you flexibility and personalization, letting you choose a car that suits your needs. 

As a Brand Manager for VALORANT Eastern Europe, you will lead the strategic and tactical delivery of publishing across multiple markets, translating VALORANT’s global vision into a cohesive, multi‑market strategy that drives deep player engagement and meaningful business results. You will act as the senior publishing leader for your region, connecting product direction, marketing strategy, and esports delivery to create authentic and impactful experiences for players.

You will be accountable for defining and executing publishing strategies that balance global consistency with local relevance, ensuring that each market’s cultural and competitive context is reflected in how we show up. Partnering closely with global and regional product leadership, you will influence product priorities, shape multi‑market go‑to‑market plans, and guide execution across campaigns, creator partnerships, esports integrations, and community initiatives.

Operating at both a strategic and tactical level, you will lead cross‑functional teams, manage significant budgets, and act as the primary advocate for your markets to global leadership. Your ability to connect insight‑driven strategy with high‑impact execution will be critical in growing VALORANT’s presence, deepening community connection, and delivering on both player and business outcomes.

Reporting to the Publishing Manager DACH & Eastern Europe, the Brand Manager Eastern Europe will be based in Berlin (Germany).

Responsibilities:

• Develop and own a cohesive multi‑market publishing strategy for your region that delivers against global product goals and local player needs
• Translate global product priorities into tailored market plans that maximize player engagement and business impact
• Act as the primary publishing voice for your region in global product discussions, shaping product and publishing decisions with regional insight
• Lead integrated go‑to‑market plans that connect product beats, esports moments, creator activations, and cultural opportunities
• Oversee large‑scale budgets, making data‑driven investment decisions across multiple markets
• Build, guide, and align cross‑disciplinary teams across publishing, esports, community, creative, and commercial functions
• Track and assess performance across campaigns and markets, applying insights to continuously optimize strategy and execution
• Cultivate strong relationships with regional partners, media, agencies, and key influencers to amplify VALORANT’s impact across your cluster

Required Qualifications:

• 7+ years in publishing, marketing, or product management, preferably in games, entertainment, or tech
• Proven experience leading high‑impact, multi‑market campaigns from strategic planning through to execution
• Demonstrated ability to influence product direction through market insight and player advocacy
• Strong leadership skills with experience managing cross‑functional and distributed teams
• Deep understanding of FPS gaming culture and the VALORANT player community
• Exceptional communication skills, fluent in Polish and English
• Strong budget ownership experience with a track record of maximizing ROI across multiple markets

Desired Qualifications:

• Experience driving publishing strategy for major game launches or sustained live service products across multiple countries
• Proven success integrating esports, live events, and cultural moments into holistic brand strategies
• Strong analytical and strategic planning skills, with the ability to translate complex insights into actionable publishing tactics
• Experience mentoring and developing other publishing professionals

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players.  We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.

About the Role

As a Channel Sales Manager (Bilingual - German/English), you'll be pivotal in scaling Verkada's reach and impact by developing and managing a network of high-performing reseller partners. You'll be responsible for driving net new business through the channel—building pipeline and executing strategic plans that result in measurable growth.

This individual contributor role requires strategic thinking and hands-on execution as you collaborate across sales, marketing, and partner teams to grow Verkada’s presence in Germany.

What You’ll Do

In this role, you’ll be at the heart of Verkada’s mission, working hand-in-hand with our sales teams to drive growth and success with channel partners. You’ll be responsible for building pipeline and generating net new business through reseller partners while executing a best-in-class channel strategy. Here’s what you’ll own:

• Drive Net New Pipeline: Proactively identify and generate pipeline with net new end-user customers through strategic reseller partners. Collaborate closely with field sales teams to co-sell and close high-value opportunities.
• Execute Regional Channel Strategy: Develop and manage a focused partner business plan for your territory that aligns with Verkada’s overall GTM objectives and quarterly sales targets.
• Empower Our Partners: Train and enable partner executives, sales teams, and technical stakeholders on Verkada’s full product portfolio, programs, and campaigns to ensure deep engagement and capability across all levels.
• Collaborate Cross-Functionally: Work closely with Verkada’s internal sales, marketing, and pre-sales teams to drive joint activities, including partner events, demand generation campaigns, and customer-facing initiatives.
• Lead with Insight: Conduct regular QBRs and ad-hoc business reviews with partners to align on priorities, track performance, celebrate wins, and identify opportunities for improvement.
• Strengthen the Channel Ecosystem: Influence partner sales teams to prioritize Verkada in key deals and business planning efforts. Leverage insights from the field to recommend improvements to Verkada’s channel tools, incentives, and partner program offerings.
• Drive Awareness and Demand: Lead and participate in regional in-person and virtual events to grow Verkada’s brand awareness, build community, and strengthen relationships with key partner contacts and stakeholders.
• Operate Strategically and Tactically: Own the full lifecycle of partner engagement in your region—from onboarding and enablement to pipeline development and revenue realization.
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration. 

What You Bring

• Experience & Success: 5+ years of channel sales or partner management experience with a strong track record of building new business via Security Integrators or IT VAR partners. Recognition, such as President’s Club, is a plus.
• Strategic & Creative Thinking: A process-driven approach, complemented by innovative thinking to create scalable, partner-focused initiatives.
• Relationship-Builder: Ability to influence and engage across all levels—from partner sales reps to executive leadership.
• Technical Fluency: Comfortable navigating product discussions and sales operations. Proficiency in Salesforce, Excel, and business intelligence tools.
• Clear Communicator: Strong verbal and written communication skills with sharp attention to detail and a professional presence.
• Local to Germany: Must reside in Germany (ideally Munich) and be open to 50% travel as well as being present in our Verkada office.
• Proven Partner Relationships:  Existing day to day relationships with Bechtle, Medialine, ACP and TD Synnex would be highly desirable.

German Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks and resources. Our perks programs include, but are not limited to:

• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, generous time off, and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Car & Gas assistance
• Home Office reimbursement
• Pension plan (“Direktversicherung”)

Additional Information

• You must be independently authorized to work in Germany. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time

About the role

We are looking for a Senior Product Manager to own and evolve one of the most important areas of the Typeform experience, product usage and growth.

This role sits at the intersection of Product, Data, Marketing, and Lifecycle. You will own the full journey across onboarding, activation, retention, and engagement, helping customers discover value faster and return more often.

The opportunity is significant. We have a strong testing and publishing motion, but there is still a large gap between users creating forms and becoming active, retained customers. This role is central to improving that journey and turning usage into sustainable revenue growth.

You will partner closely with Lifecycle Marketing, PMM, Research, Data, and Engineering to define and execute a clear growth strategy across the customer lifecycle. This is not a role for someone who waits for perfect information or builds roadmaps around ideas alone. We are looking for someone who starts with the problem, uses data to identify opportunities, and moves quickly to test and learn.

Things you will do

• Own the onboarding, activation, retention, and engagement product experience end to end
• Build and drive an integrated growth roadmap alongside Lifecycle Marketing and PMM
• Define product strategy for your area, grounded in customer insight, business impact, and data
• Identify friction points across the user journey and turn them into fast, testable opportunities
• Lead experimentation across onboarding flows, engagement loops, and retention initiatives
• Partner closely with Research and Data to deeply understand customer behavior and usage patterns
• Bring structure and clarity to prioritization, helping teams focus on the highest impact opportunities
• Drive measurable improvements across activation, repeat usage, and engagement metrics
• Influence cross functional teams across Product, Marketing, and Leadership to create shared accountability around growth outcomes
• Raise the quality bar across product thinking, experimentation, and execution discipline

What you already bring to the table

• Strong product management experience working on growth, onboarding, retention, or engagement problems
• A proven track record of improving product usage metrics that translate into meaningful business impact
• Deep experience with experimentation and hypothesis driven product development
• High comfort level working with product analytics tools such as Amplitude or similar platforms
• Strong product intuition and the ability to balance speed with thoughtful decision making
• Experience partnering closely with Lifecycle Marketing, PMM, Data, and Research teams
• Strong communication skills with the ability to simplify ambiguity into clear next steps
• A highly customer centric mindset, grounded in both qualitative and quantitative insight
• Bias for action, strong ownership, and the ability to operate effectively in fast moving environments
• Humility and openness to feedback, with a focus on outcomes over ego

Nice to have

• Experience working on PLG or SaaS growth motions
• Experience with tools such as Fullstory or equivalent behavior analytics platforms
• Experience scaling onboarding or lifecycle experiences across multiple customer segments
• Experience working on products with large scale usage and experimentation environments

ABOUT THE ROLE 

As the Global Sales Director for Western Europe, you will be the primary architect of Numa’s commercial expansion across France, Spain, Italy, Portugal, Belgium, and the Netherlands. Your mission is to move beyond traditional sales by building a high-growth corporate ecosystem through strategic account management and proactive business development.  

You aren't just selling rooms; you are positioning Numa as the strategic accommodation partner of choice for multinational corporations. You will bridge the gap between strategy and boots-on-the-ground execution to dominate the Western European market.

Note: Please submit all CVs in English.

What You’ll Do

• Strategic Growth: Design and lead the corporate sales roadmap for Western Europe, focusing on high-impact rate negotiations and long-term global partnerships.
• Total Account Management: Own the full lifecycle of global accounts across all segments, including Corporate Transient, Groups, and Relocation (long-stay). Serve as the primary point of contact, managing key stakeholders, externally and internally.
• RFP Leadership: Lead the end-to-end global RFP process, ensuring Numa’s value proposition is flawlessly communicated to multinational stakeholders.
• Market Mastery: Act as the definitive subject matter expert for the region, providing deep-dive market intelligence and competitor analysis to the broader commercial team.
• Ecosystem Collaboration: Act as a liaison between Sales, Revenue, and Reservations to optimise performance, conversion for corporate bids and customer delivery, acting as an internal advocate for customer needs.
• Portfolio Optimisation: Proactively monitor account performance and implement action plans to ensure a healthy, high-yield client database.
• Network Expansion: Identify and secure new relationships with Global Travel Management Companies (TMCs) and Fortune 500 accounts.
• Cross-Functional Advocacy: Partner with Marketing, Product, and Operations to ensure our guest experience aligns with the needs of the modern corporate traveller.
• Insights & Accountability: Deliver high-level reporting, forecasting, and actionable insights to senior management, ensuring our regional strategy is backed by data and clear KPIs.
• Brand Ambassadorship: Represent Numa externally by participating in industry organisations, trade shows, events, and client activities.

ABOUT YOU

• Growth Mindset: You are proactive, entrepreneurial, and comfortable in a fast-paced "scale-up" environment where the target is always moving.
• Strong network of corporate travel buyers and TMC influencers.
• Perfectly fluent in English (written and spoken).
• Strong communication skills, both internally and externally.
• Excellent negotiation, presentation, and stakeholder management skills.
• Business-Minded and data-driven, you have a strong sense for revenue opportunities and lean on data to guide your decision-making.

Bonus Points

• Fluency in French or any other language. 
• Understanding of CRM and GDS platforms to drive efficiency.

ABOUT THE ROLE 

As the Global Sales Director for Western Europe, you will be the primary architect of Numa’s commercial expansion across France, Spain, Italy, Portugal, Belgium, and the Netherlands. Your mission is to move beyond traditional sales by building a high-growth corporate ecosystem through strategic account management and proactive business development.  

You aren't just selling rooms; you are positioning Numa as the strategic accommodation partner of choice for multinational corporations. You will bridge the gap between strategy and boots-on-the-ground execution to dominate the Western European market.

Note: Please submit all CVs in English.

What You’ll Do

• Strategic Growth: Design and lead the corporate sales roadmap for Western Europe, focusing on high-impact rate negotiations and long-term global partnerships.
• Total Account Management: Own the full lifecycle of global accounts across all segments, including Corporate Transient, Groups, and Relocation (long-stay). Serve as the primary point of contact, managing key stakeholders, externally and internally.
• RFP Leadership: Lead the end-to-end global RFP process, ensuring Numa’s value proposition is flawlessly communicated to multinational stakeholders.
• Market Mastery: Act as the definitive subject matter expert for the region, providing deep-dive market intelligence and competitor analysis to the broader commercial team.
• Ecosystem Collaboration: Act as a liaison between Sales, Revenue, and Reservations to optimise performance, conversion for corporate bids and customer delivery, acting as an internal advocate for customer needs.
• Portfolio Optimisation: Proactively monitor account performance and implement action plans to ensure a healthy, high-yield client database.
• Network Expansion: Identify and secure new relationships with Global Travel Management Companies (TMCs) and Fortune 500 accounts.
• Cross-Functional Advocacy: Partner with Marketing, Product, and Operations to ensure our guest experience aligns with the needs of the modern corporate traveller.
• Insights & Accountability: Deliver high-level reporting, forecasting, and actionable insights to senior management, ensuring our regional strategy is backed by data and clear KPIs.
• Brand Ambassadorship: Represent Numa externally by participating in industry organisations, trade shows, events, and client activities.

ABOUT YOU

• Growth Mindset: You are proactive, entrepreneurial, and comfortable in a fast-paced "scale-up" environment where the target is always moving.
• Strong network of corporate travel buyers and TMC influencers.
• Perfectly fluent in English (written and spoken).
• Strong communication skills, both internally and externally.
• Excellent negotiation, presentation, and stakeholder management skills.
• Business-Minded and data-driven, you have a strong sense for revenue opportunities and lean on data to guide your decision-making.

Bonus Points

• Fluency in French or any other language. 
• Understanding of CRM and GDS platforms to drive efficiency.

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like IKEA and Booking.com already deploying Parloa at scale.

About the role:

Parloa is building the AI platform that enterprises trust with their most important conversations. That trust starts with security — and we need someone to own it entirely.

As Director of Security, you won't just manage a team. You'll shape how a fast-scaling AI company thinks about security from the ground up: building the strategy, the culture, and the systems that protect our platform, our customers, and the data they entrust to us. You'll lead our SecOps team within Tech Platform, partner across IS&T and Internal IT, and be the person our customers look to when they need confidence that Parloa takes security as seriously as they do.

This is a builder role. If you want to define what security looks like at an AI-native company — not inherit someone else's playbook — this is it.

Areas of ownership:

• Define and execute the product and platform security strategy — building the programs, tooling, and practices that scale with a fast-growing AI platform.
• Lead and grow the security team — hiring exceptional talent, developing senior leaders, and fostering a culture where security is every engineer's responsibility.
• Own application security across the SDLC — embedding secure coding practices, SAST/DAST/SCA tooling, threat modeling, and architectural security reviews into engineering workflows, enabling velocity without compromising safety.
• Design and implement security architectures for cloud-native applications, Kubernetes workloads, and CI/CD pipelines.
• Build and run the detection and response program — developing threat detection capabilities, tuning alerting and telemetry, and leading incident investigations, containment, and postmortems with technical rigor.
• Drive cloud security posture across our AWS/GCP infrastructure, covering identity and access, network segmentation, secrets management, and infrastructure-as-code security.
• Be Parloa's product security voice in customer engagements — fielding security questionnaires, supporting enterprise due diligence, and translating technical posture into customer confidence.
• Advance AI-specific security practices — securing LLM pipelines, model interactions, prompt injection surfaces, and data handling across the platform.
• Collaborate with IS&T on shared boundaries — coordinating on incident escalation, identity systems, and compliance requirements where product and corporate security intersect, without duplicating ownership.
• Establish security metrics that matter — proving that product security posture is measurably improving, not just maintained.

Who you are:

• 12+ years in security, with at least 5 years leading security teams, ideally in product or application security at a SaaS or platform company.
• Deep hands-on experience securing cloud-native, containerized environments (AWS/GCP, Kubernetes) — you can still roll up your sleeves when it matters.
• Strong application security background — you understand secure architecture, common vulnerability classes, and how to shift security left without slowing engineering down.
• Proven detection & response expertise — you've built or significantly improved SOC/detection capabilities and led incident response in production environments.
• Effective communicator across audiences — you can translate product security risk into business terms for executives and customers, and dive into technical detail with engineers.
• Familiarity with compliance frameworks (SOC 2, ISO 27001) as they relate to product security controls — you've contributed to audits and customer security reviews, even if GRC ownership sits elsewhere.
• Genuine curiosity about AI security — experience securing LLM-based systems is a strong plus, but a sharp instinct for emerging risk is what counts.

Our recruiting process:

Recruiter video call → Technical Peer Interview → Expert interview(s) → Bar Raiser

Why Parloa?

We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale—and want your work to matter in real, everyday moments—this is where you do it.

At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.

About the role:

As an Engineering Manager at Parloa, you will be entrusted with one of the most critical missions:

• Building and leading a high-talent, high-performance team of engineers.
• Ensuring that the team delivers enterprise-grade, resilient, and innovative AI solutions that customers love.
• Raising the bar on technical excellence, cultural leadership, and operational discipline.
  
  

You are both a builder and a leader. You dive deep into technical challenges, but your true leverage comes from how you develop engineers, scale teams, and drive alignment with Parloa’s strategic goals. You balance autonomy with accountability, empowering your teams while ensuring they deliver measurable customer and business impact.

Areas of ownership:

• Build and scale world-class teams: Hire, mentor, and elevate exceptional engineers. Create a culture of ownership, bias for action, and continuous improvement.
• Drive outcomes, not just output: Ensure every project directly contributes to Parloa’s strategic goals and delivers measurable customer value.
• Raise the technical bar: Partner with Staff and Principal Engineers to drive architectural excellence, reliability, and pragmatic perfectionism—design for tomorrow, build for today.
• Foster fearless culture: Enable fast, decentralized decision-making, encourage experimentation, and build trust by supporting your team in both successes and failures.
• Lead with alignment and clarity: Translate company strategy into clear objectives and measurable outcomes for your team.
• Ensure operational excellence: Instill high standards in security, availability, quality, and performance, making resilience and scale-by-design the default.
• Collaborate cross-functionally: Partner with Product, Design, and Business leaders to ensure technical execution and product vision are tightly aligned.

Who you are:

• A proven engineering leader (8–12+ years in software engineering, 3–5+ years in people leadership) with a track record of delivering complex, enterprise-grade systems at scale.
• A talent magnet: you know how to attract, develop, and retain world-class engineers, raising the bar with every hire.
• A strategic operator who can both set vision and dive deep into technical or operational details when needed.
• A culture builder: you model integrity, ownership, customer obsession, and high standards, inspiring others to do the same.
• Fearless and pragmatic: you balance ambition with execution, turning bold visions into reality through iteration and disciplined delivery.
• Skilled in scaling organizations: you know how to build systems, not bureaucracy, to ensure sustainable speed and impact.

Our Engineering Values

At Parloa, we hire, promote, and evaluate based on cultural and technical excellence. You’ll thrive here if you:

• Earn Trust – act with transparency and reliability.
• Obsess Over Customers – always start with the customer problem.
• Think Big – set bold goals and pursue them fearlessly.
• Have Integrity – do the right thing, especially when it’s hard.
• Disagree & Commit – debate with candor, align fast, and deliver.
• Own It – take full responsibility for outcomes, not just tasks.
• Dive Deep – master the details without losing sight of the big picture.
• Bias for Action – move fast, decide quickly, iterate fearlessly.
• Deliver Value – measure success by customer and business impact.
• Insist on the Highest Standards – raise the bar continuously.
• Go the Extra Mile – make the impossible possible.
• Hire & Elevate the Best – raise the bar with every hire.

Our recruiting process:

Recruiter video call → Peer Interview → 360° Technical Interview Loop → Bar Raiser Interview

Why Parloa?

We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale—and want your work to matter in real, everyday moments—this is where you do it.

At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.

About the role:

As an Enterprise Account Executive (Turkey), you will drive new business growth by bringing Parloa’s agentic AI platform to leading enterprises across the region. You’ll engage senior stakeholders, navigate complex sales cycles, and help organizations transform how they deliver customer experience at scale.

This is your opportunity to build a market from the ground up—shaping Parloa’s presence in Eastern Europe, opening new enterprise relationships, and defining how we scale in the region.

Areas of ownership:

• New Business Development: Own the full sales cycle from pipeline generation to closing, with a strong focus on acquiring new enterprise customers and establishing Parloa in Eastern Europe.
• Market Development: Build and expand a new market by identifying opportunities, shaping territory strategy, and creating momentum in a largely untapped region.
• Strategic Deal Execution: Lead complex, multi-stakeholder sales processes, including tenders, negotiations, and commercial structuring with senior decision-makers.
• Customer Advisory: Act as a trusted advisor, helping customers understand how Parloa and agentic AI drive measurable business impact and transformation.
• Cross-functional Collaboration: Partner closely with Solution Engineering, Business Development, and Value Consulting to deliver a seamless and high-quality buying experience.
• Pipeline Management: Ensure accurate forecasting and clear visibility of risks, gaps, and opportunities.

Who you are:

• 4+ years of experience in SaaS or technology sales in a closing role, with a consistent track record of meeting or exceeding revenue targets
• Proven ability to win new logos and navigate complex, multi-stakeholder enterprise sales cycles
• Experience building a pipeline in outbound-driven environments, ideally with exposure to new or developing markets
• Strong ability to engage and influence senior stakeholders, including VP and C-level executives
• Excellent communication, negotiation, and presentation skills
• Technical curiosity and interest in AI-driven products and customer experience
• Native or bilingual in Turkish and fluent in English.

Our Recruiting Process:

Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser

Why Parloa?

We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale—and want your work to matter in real, everyday moments—this is where you do it.

At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like IKEA and Booking.com already deploying Parloa at scale. 

About the role:

As a Principal Applied Scientist at Parloa, you will define and drive our applied AI strategy across AI agents and Generative AI.

This is a highly hands-on and high-impact role at the intersection of research and production. You will explore, validate, and scale approaches that directly shape our product, from model evaluation and routing to agent behavior, memory, and context engineering, while defining how these systems should be measured, benchmarked, and improved across the industry.

Beyond execution, you will act as a technical leader: identifying opportunities, setting direction, and building the foundations of applied science at Parloa.

Areas of ownership:

• Define and lead applied AI initiatives across agent systems, LLM evaluation, and model optimization
• Own ambiguous problem spaces end-to-end: from framing and experimentation to production impact
• Design and implement evaluation & benchmarking frameworks, leveraging and challenging industry standards — and where needed, defining new ones
• Drive innovation in agentic systems, including topics like routing, memory, and context engineering
• Prototype and validate new approaches (e.g., model combinations, fine-tuning strategies, or open-weight models)
• Translate research into production-ready solutions, working closely with engineering teams
• Act as a technical authority and multiplier, mentoring others and shaping best practices
• Establish and lead the Applied Science guild, fostering knowledge sharing and raising the bar across teams
• Influence product and technical strategy, identifying where applied science can unlock the most value

Who you are:

• 12+ years of experience in Applied Machine Learning, Applied Science, or a related field, with a proven track record of delivering ML/AI systems in production
• Experience with agent-based systems or multi-step LLM workflows
• Strong recent experience working with LLMs and Generative AI systems, ideally in production environments
• Demonstrated ability to own and drive ambiguous problem spaces end-to-end—from problem framing to measurable impact
• Deep understanding of evaluation methodologies, benchmarking, and model performance analysis, including human-in-the-loop approaches
• Hands-on technical skills, with the ability to prototype, experiment, and ship solutions in collaboration with engineering teams
• Experience working on production systems, balancing speed, quality, and scalability
• Proven technical leadership and influence, with experience shaping direction, mentoring others, or driving cross-team initiatives
• Ability to operate at both strategic and execution levels, connecting long-term vision with day-to-day decisions
• Strong communication skills, with the ability to clearly articulate ideas and influence technical and non-technical stakeholders
• Evidence of broader impact (e.g., published work, open-source contributions, internal initiatives, or industry influence) is a plus

We know that great candidates don’t always meet every single requirement. If you’re excited about this role and believe you could make an impact, we encourage you to apply, even if your experience doesn’t perfectly match every qualification.

Nice to have

• Familiarity with model routing, fine-tuning, or open-weight models
• Background in human-in-the-loop evaluation or annotation systems
• Contributions to public research, blogs, or open-source projects

Our recruiting process:

Talent Acquisition → Technical Peer Interview → 360° Technical Interview Loop → Bar Raiser

Why Parloa?

We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale—and want your work to matter in real, everyday moments—this is where you do it.

At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.

About the role:

As the Principal Partnerships Manager for Switzerland and Eastern Europe, you will drive the strategic development of our partner ecosystem in these high-potential regions. You will be responsible for identifying and scaling the strategic partnerships necessary to secure our market presence, acting as the key driver for growth in these critical expansion markets.

This role is designed for a high-impact individual who thrives on market-entry challenges and possesses the drive to build a regional footprint. Working closely with the EMEA leadership, you will play a key role in defining our regional strategy and execute the tactical moves necessary to establish Parloa as the leading Agentic AI solution in the Swiss and CEE markets.

Areas of ownership:

• Proactively identify, recruit, and grow leading Service Partners in Switzerland and Eastern Europe, leveraging your existing network to accelerate our market entry.
• Develop joint business plans with partners that align goals and strategies, executing impactful co-selling, referrals, and implementation initiatives.
• Lead collaborative marketing and sales efforts alongside partners, bringing innovative AI solutions to market with confidence.
• Conduct regular check-ins and quarterly business reviews with partners, ensuring goals are met and growth is accelerated.
• Partner with cross-functional teams (sales, marketing, product) to ensure seamless communication and strong alignment on goals.

Who you are:

• 8+ years of experience in partner management, channel sales, or strategic alliances within the SaaS, Contact Center, or AI sectors.
• A proven track record of entering new markets and the ability to scale partnership programs from the ground up.
• A deep, pre-existing network of partners and enterprise decision-makers within the Swiss market and/or Eastern Europe.
• Outstanding communication and relationship-building skills, particularly when engaging with C-level executives and senior stakeholders.
• Professionally fluent in German and English, with Turkish language skills being a significant strategic asset.
• Based in Southern Germany, with a strong preference for Munich, to ensure proximity to our DACH operations and the Swiss territory (nice to have).

Our Recruiting Process:

Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience; one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.

About the role:

As a Regional Vice President Sales, Eastern Europe & Alps, you will lead and scale a team of Enterprise Account Executives, driving revenue growth across new logo acquisition and customer expansion. As part of the CEE Commercial Leadership team, you’ll shape how Parloa builds and wins in a diverse and evolving region.

This is your opportunity to build a market from the ground up while developing a high-performing sales organization, defining go-to-market strategy, establishing Parloa’s presence, and driving long-term growth at scale.

Areas of ownership:

• Sales Leadership & Team Development: Lead, coach, and scale a team of Enterprise Account Executives, fostering a high-performance culture and consistently exceeding revenue targets.
• Go-to-Market Strategy: Own and execute the regional GTM strategy, including market entry, segmentation, positioning, and early customer acquisition.
• Revenue Growth: Drive both new logo acquisition and expansion within existing accounts, ensuring sustainable and scalable revenue growth.
• Strategic Deal Support: Guide the team through complex, multi-stakeholder enterprise sales cycles, supporting deal strategy and executive engagement when needed.
• Pipeline Management: Ensure accurate forecasting and clear visibility of risks, gaps, and opportunities.
• Talent Acquisition & Development: Hire, onboard, and develop top sales talent, building a strong and scalable team.
• Cross-functional Leadership: Partner closely with Growth, Partnerships, Solution Engineering, and Customer Engagement to align across the full revenue funnel.

Who you are:

• 3+ years of experience leading B2B SaaS sales teams, ideally across international or emerging markets such as Eastern Europe or the Alps
• Strong understanding of complex enterprise sales cycles (300k+ ARR deals)
• Proven track record of building and leading high-performing teams in high-growth SaaS, AI, or technology environments
• Experience coaching methodology-based selling (e.g. MEDDPICC) and driving a challenger mindset
• Data-driven in managing pipeline, forecasts, conversion rates, and deal health
• Strong executive presence, with the ability to engage and influence C-level stakeholders
• Ability to balance structure and pragmatism in a fast-paced, scaling environment
• Values-driven leadership style, with a focus on accountability, ownership, and team success
• Native or bilingual German, plus strong English skills

Our Recruiting Process:

Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser

Why Parloa?

We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale and want your work to matter in real, everyday moments, this is where you do it.

At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.

About the role:

As a Senior Agent Architect at Parloa, you will play a key role in transforming customer service with AI Agents. In this customer-facing role, you will support the implementation of Parloa's solutions, enhancing customer experiences for clients and partners.

Using your expertise in Large Language Models (LLMs), Prompt Engineering, NLP & NLU conversational design, and integration platforms, you will craft effective AI workflows and build connections to enterprise systems and ensure quality, performance, and end-to-end operational readiness. You will design, prototype, and validate conversational solutions for AI agent deployments, including the integration layer that connects Parloa's platform to customers' existing technology stacks, and guide customers and partners in maximising the value of Parloa's AI solutions.

Areas of ownership:

• Scope and implement AI Agent deployments, providing strategic advice and execution support to customers and partners. 
• Leverage your knowledge of LLM internals (e.g., embeddings) to analyze customer requirements and design precise prompts for reliable, user-aligned behavior. 
• Simplify complex workflows and processes into digestible conversational components, enabling LLMs to handle challenging tasks effectively. 
• Fine-tune conversational flows and voice output (e.g., SSML, Lexicons, Regex) to align with customer brand standards. 
• Build and configure integrations between customers' systems and Parloa's Platform, connecting external tools (e.g., CRMs, ERPs, ticketing systems, contact center platforms) via integration platforms and APIs to deliver end-to-end enterprise solutions.
• Collaborate with Forward Deployed Engineers on complex or custom integration scenarios that go beyond standard integration capabilities. 
• Identify and solve blockers together with other departments at Parloa (e.g. Product, Agent Integration Engineering, or Sales) and the customer. 
• Apply structured testing approaches to validate AI agent behaviour, quality, and performance under real-world conditions. 
• Document best practices, how-to guides, and product capabilities for internal and external audiences, representing the expertise of the Agent Architect team.

Who you are:

• 3+ years of experience in enterprise customer-facing roles, with proven expertise in conversation design and AI agent development to create engaging and intuitive conversational experiences
• Ability to analyze customer requirements and craft LLM prompts that align with desired outcomes
• Entrepreneurial mindset with initiative, results orientation, and ability to identify opportunities for impact
• Proficiency with advanced prompting strategies such as chain-of-thought prompting, few-shot learning
• Strong project and stakeholder management skills, with passion for meeting milestones and effective communication
• Analytical and critical thinker with expertise in risk assessment, problem-solving, and strategy, plus solid knowledge of data structures, system integrations, and enterprise APIs
• Familiarity with API authentication patterns (OAuth, API keys, JWT), data transformation and field mapping logic
• Proficiency in REST API design, JSON/XML data structures, and API testing tools (Postman, etc.)
• Experience reading and consuming API documentation across enterprise SaaS platforms (CRMs, ERPs, contact center platforms)
• Exceptional attention to detail and logical thinking, with a proven ability to identify and address subtle nuances in conversational flows, ensuring a seamless and engaging user experience
• Familiarity with A/B testing methods to ensure AI agent performance at scale

Our Recruiting Process:

Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Stuttgart office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Hamburg office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Frankfurt office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Berlin office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Munich office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Dublin or Munich for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID 426134

About the Role:  

The Sales Operations Manager owns complex quote support and operational execution while influencing strategy, systems, and process design across the revenue engine. This role acts as a key cross-functional leader, driving consistency, scalability, and compliance across quote-to-cash and broader RevOps initiatives.

This is a global role supporting cross-regional stakeholders. While primary support will focus on local/regional AEs and Sales Managers, the role requires collaboration across time zones and flexibility in work schedules to meet business needs. Participation in global RevOps cadences, including the weekly Thursday Broader RevOps Sync, is required.

This is a full-time, hybrid role which will require you to work from our Berlin office 3 days per week.

Impact You’ll Own:

• Own complex and non-standard deal structures, including pricing exceptions, amendments, and multi-element agreements
• Ensure all quotes are compliant with SOX, revenue recognition, and booking policies
• Influence upstream deal behavior by educating Sales on best practices and policy implications
• Transition from user to system thinker—understanding how changes impact downstream processes
• Extract insights from operational data and translate them into actionable recommendations
• Recommend, lead and manage scalable process improvements from design through implementation
• Document and standardize processes to support growth and audit readiness
• Act as a trusted advisor to Sales leadership, Finance, Legal and cross-functional partners
• Proactively surface trends, risks, and improvement opportunities

What You Bring:

• 6+ years of experience in Revenue Operations, Sales Operations, Deal Desk, or Finance Operations
• Bachelor’s Degree in a relevant field
• Experience supporting global, multi-segment sales organizations
• Ownership of complex quote-to-cash processes across regions
• Experience partnering directly with Sales Directors, Finance leadership, Accounting, Legal, and Systems teams

What Makes You Stand Out:

• You think like a revenue architect — understanding how quoting decisions impact forecasting, accounting, renewals, and long-term customer value
• You bring structured recommendations to leadership, not just summaries
• You’ve influenced global process standardization while navigating regional complexity

Application Deadline:

August 5, 2026 by 11:59p / 23:59 CET (Central European Time)

Benefits While Working at Planet:

These offerings are dependent on employment type and geographical location, based upon applicable law or company policy.

• Paid time off including vacation, holidays and company-wide days off 
• Employee Wellness Program 
• Home Office Reimbursement
• Monthly Phone and Internet Reimbursement
• Tuition Reimbursement and access to LinkedIn Learning
• Equity 
• Volunteering Paid Time Off

As a Senior Systems Operations Engineer at Spire, you will be responsible for ensuring that on-orbit mission operations meet and sustain technical and service-level objectives. You will serve as the technical link between the development and operations phases of the mission lifecycle, ensuring that the constellation behaves as expected and that any deviations are rapidly understood, assessed, and resolved with sound engineering judgment.  

This role is central to Spire’s strategy to deliver scalable, reliable, and technically assured services using model-based engineering and validated asset profiles. Your work will ensure that decisions affecting constellation performance are made with technical insight.  

Role Responsibilities:  

• Own the technical quality of mission operations during the on-orbit service period, ensuring Service Level Agreements (SLAs) are well defined, monitored, and maintained. 
• Assess and design strategies to address underperformance, providing detailed technical insight and coordinating resolution strategies in collaboration with Systems Engineering, Mission Design, and SRE. 
• Define and manage the high-level structure and performance requirements of asset profiles, ensuring they accurately represent mission needs and provide a clear basis for verification. Work with System Owners and SMEs to ensure subsystem capabilities are properly characterised, and with SREs to ensure ongoing validation of in-orbit performance. 
• Bridge the gap between Systems Engineering, Mission Design, Program Management, Customer Service, and SRE by providing technical leadership during the mission service period. Define the tooling and functional monitoring needs that enable the SRE team to maintain constellation health and respond effectively to deviations. 
• Support SRE, Platform, and Customer Service leads in triaging constellation or satellite issues that deviate from nominal asset profile definitions, ensuring escalation paths and responses are technically justified. 
• Act as a technical reviewer and contributor during Mission Readiness Review (MRR) and pre-launch handover, ensuring operational teams are equipped with validated, well-understood assets and clearly defined expectations for mission performance. 
• Identify operational risks and propose mitigations related to in-orbit performance, platform limitations, or evolving CONOPS. 
• Ensure technical consistency and justification for on-orbit changes such as mode transitions, re-tasking, or adjustments to duty cycles or resource allocations. Lead the rollout of complex fleet-wide changes when CONOPS are being updated, ensuring risks and dependencies are managed. 
• Collaborate across SRE, Platform, and Systems teams to codify lessons learned into reusable operational standards, documentation, and improved design practices for future missions. 
• Derive and maintain Operational Requirements by helping project teams translate mission and system-level requirements into operational-level non-functional requirements (SLOs, latency, freshness, availability), with verification methods and traceability. 
• Support configuration control during service, helping manage the versioned operational baseline (limits, parameters, tasking configurations) and working with SREs, System Owners, and Customer Service to prevent configuration drift across the fleet. 
• Support the definition and coverage of FDIR (Fault Detection, Isolation, and Recovery) logic, ensuring coverage against top failure modes and reducing residual operational risk over time. 

Basic Qualifications:  

• BSc in Aerospace Engineering, Systems Engineering, Computer Science, or other relevant technical discipline. 
• 3+ years of experience in system performance monitoring, root cause analysis, and anomaly resolution. 
• Solid understanding of space system behaviour on orbit, including thermal dynamics, power management, RF communications, and tasking impacts. 
• Ability to translate system-level engineering context into clear operational guidance and tooling requirements. 
• Familiarity with SLA-driven architectures, system observability, and mission assurance principles. 
• Clear communication skills to align stakeholders across engineering, operations, and customer delivery. 
• Familiarity with software tools and frameworks used in operations, including strong Python, SQL skills and GitHub-based workflows. 

Preferred Qualifications:

• 3+ years of experience supporting operations of multi-satellite constellations. 
• Knowledge of asset profiling approaches and system models (including fault profiles, mode transitions, and performance boundaries). 
• Understanding of ground-segment tooling, SRE practices, or telemetry/telecommand systems. 
• Experience working with cross-functional, multi-time zone teams across engineering and operations. 
• Background in satellite mission design, including the transition from development to operations. _LI-MK1

Spire operates a hybrid work model, and this position will require you to work a minimum of three days per week in the office.

Access to US export-controlled software and/or technology may be required for this role. If needed, Spire will arrange the necessary licenses—this is not something candidates need to have before applying. _LI-MK1

Our Sales department is hiring an Inside Channel Account Manager for the DACH region. This high-profile position will have frequent communication with our senior leadership teams. The Channel Account Manager will work closely with the Nozomi Networks’ sales and technical teams to build a strong pipeline of incremental channel-led business to ensure the continued growth in the region. The ideal candidate will thrive in a fast-paced environment. You will be passionate about selling and helping advance innovative solutions with Distributors, Resellers, System Integrators, OEM partners and MSSPs.

In this role, you will:

• Work with colleagues to develop a regional channel partner strategy for the DACH region
• Recruit targeted and specific channel partners to the Nozomi Networks’ channel program where necessary
• Ongoing technical and sales enablement of channel partner ecosystem
• Ongoing management of channel and technology partner relationships
• Develop and present regular metrics reporting by partner
• Exceed quarterly results for sales bookings
• Meet / Exceed Channel specific Objectives and Key Results (OKR’s)
• Learn new and emerging technologies and remain current with information security news, techniques, and trends
• Attend industry trade shows and security related conferences in support of activities
• Work closely with Marketing to design and implement promotions, campaigns and awareness with channel partners
• Perform additional responsibilities as needed to support channel strategy execution and overall business objectives.

To be successful in the role, you will have:

• Bachelor’s degree or Master’s degree or equivalent experience
• Proven sales experience in technology software or information security
• Strong track record of driving high-quality, repeatable pipeline generation by conceiving, executing, and reporting scalable partner ecosystem programs that consistently deliver measurable revenue impact
• High Performer who goes above & beyond
• Can demonstrate strong relationships with existing channel partners in region
• Leverage strong OT knowledge base to align partner solutions with customer operational technology environments
• Can demonstrate experience building and/or managing a regional channel program for a software vendor (IoT / OT Security)
• Familiarity with the federal ecosystem and key federal partners is preferred
• Ability to work effectively as a remote employee
• Excellent communication skills and ability to interact with partners, colleagues and customers on a daily basis
• Fluent in both written and spoken English 
• Fluent in both written and spoken German
• Willingness to travel extensively (often with short notice)

Competencies

• Active Listening and Communication
• Business Insight and Acumen
• Drive for Results (Get things done)
• Emotional Intelligence (EQ), Interpersonal skills and Empathy
• Objection Handling, Influencing and Negotiation
• Planning & Organizing
• Prospecting and Lead Generation
• Relationship Building and Customer Focus
• Sales Process and Pipeline Management
• Solution Orientated Mindset
• Teamwork, Collaboration and Cultural Alignment

#LI-Remote

#LI-AF1

Wolt’s Growth Marketing function has scaled to a global organization of 70+ people across Performance Marketing, CRM, Martech, and Media. To manage this scale effectively, the Director of Growth requires a "right hand" to ensure the organization remains lean, happy,  aligned, and focused on business outcomes rather than just activity.

This is not a traditional administrative role; it is a high-leverage position designed to act as a force multiplier for the Sr Director of Growth. You will oversee the operational heartbeat of the department, ensuring that global strategies are executed with precision. You are responsible for building the systems that allow 70+ experts to move in the same direction, removing the friction that comes with a multi-market matrix, and ensuring that our most critical growth levers are prioritized and measured with executive rigor.

What you’ll be doing

• Set up the meeting structures and reporting flows so the team spends less time "giving updates" and more time making decisions on trade-offs and business impact.
• Own the quarterly and annual planning process, making sure every team’s goal is directly tied to growing our user base and revenue.
• Make sure teams are using the global playbooks and quality checks we built, closing the gap between strategy and real-world execution.
• Help the Sr Director decide where to hire next and how to move people between projects as our technical and business needs change.
• Take complicated data and technical project updates and turn them into simple, one-page briefs or slides so the Sr Director can quickly update the executive-level stakeholders.
• Identify when teams are working in silos or when we are over-messaging our users, and build the processes to fix it before it hurts our numbers.
• Lead people practice, ensuring we have a strong, connected team culture, and that team members see a long-term future to grow their careers within Wolt.

Our humble expectations

• 5+ years of experience in operations, strategy, project management, or growth marketing in a high-growth tech environment.
• Proven ability to navigate a large, global matrix organization and drive alignment across multiple senior teams without needing direct reporting authority.
• A strong "owner" mindset with the ability to build organizational structure and culture from scratch in fast-paced or ambiguous situations.
• Deep commercial acumen, with the ability to look past vanity metrics and focus on incrementality, payback, and long-term business value.
• Exceptional communication skills, specifically the ability to filter out noise and present only the most critical decisions and narratives to executive leadership.
• Experience in organizational design or "people ops," with a genuine interest in building career frameworks and fostering a high-performance team culture.
• A high level of analytical literacy, comfortable enough with data tools and technical roadmaps to stress-test the plans presented by functional leads.
• A bias for simplicity, with a track record of removing bureaucracy and "corporate fluff" to help teams move faster.

What we offer

This is a rare, high-impact chance to be the right hand to the Director of Growth Marketing and the engine behind a global team of 80 people. You won’t just be pushing paper; you will be the architect of how we actually get things done, turning a complex web of teams, domains and markets into a fast-moving growth machine.

From running the planning cycles that drive our revenue to building the team culture and career paths that keep our 70+ experts motivated, you will have the freedom to fix what’s broken and the influence to shape how Wolt grows. If you’re a natural operator who loves cutting through the noise, turning messy data into clear plans, and building both smart systems and strong teams, this role gives you a front-row seat to global leadership.

Next steps

Our hiring process prioritizes quality over speed to ensure we find the right long-term fit for this critical role. Candidates move through the process one step at a time, typically starting with an initial screen and a hiring manager interview, followed by a peer interview and a take-home case study presentation, concluding with a final value-fit conversation.

Wolt is building the leading local commerce platform across Europe and beyond. Retail is a core growth engine for us, and Germany is one of our most strategic markets as we scale both SMB acquisition and national Enterprise partnerships across Grocery, Drugstore, Brick & Mortar Retail and more.

As Head of Retail Sales – Germany, you will define how Retail scales commercially — from local SMB acquisition to national Enterprise chains.

You will lead large, high-impact sales teams and build the commercial engine that drives Retail growth across Germany. This role combines strategic ownership, organizational leadership, and Enterprise deal oversight. You’ll shape acquisition strategy, elevate sales productivity, and ensure disciplined pipeline execution at scale. If you thrive at the intersection of strategy, negotiation, and performance leadership, this role gives you the mandate and scope to create lasting commercial impact.

What you’ll be doing

This role is about building, leading, and scaling the Retail sales organization in Germany. You will own acquisition strategy across SMB and Enterprise segments while enabling your teams to consistently deliver high-quality, profitable growth.

Day-to-day in this role you’ll:

• Own the Retail Sales strategy across SMB and Enterprise segments, with full revenue accountability
• Lead large, multi-layered sales teams through Sales Managers and Team Leads
• Deliver against revenue targets through disciplined acquisition strategy, pipeline coverage, and conversion rigor
• Define clear hunting and prioritization strategies across categories, cities, and partner types
• Oversee and approve Enterprise deal strategy, personally stepping into the most strategic and complex negotiations
• Ensure a healthy, forward-looking Enterprise pipeline and strong forecast accuracy
• Drive deal velocity, win rates, and expansion opportunities
• Design a scalable sales organization with clear segmentation, roles, and accountability
• Increase sales productivity per headcount and per segment without linear HC growth
• Partner closely with Finance on unit economics and margin trade-offs to ensure profitable growth
• Embed data and AI tools into sales execution, including lead scoring, prioritization, forecasting, and negotiation preparation

Our humble expectations

We are looking for a senior commercial leader with deep Retail/E-commerce expertise and a proven track record of building and scaling high-performing sales organizations.

Must-have experience

• 10+ years of professional experience in Retail, E-commerce, Marketplace, or Omnichannel businesses
• Proven leadership experience managing managers and multi-layered sales teams
• Strong background in Enterprise Retail and complex B2B negotiations
• Hands-on experience leading high-stakes Enterprise negotiations and long sales cycles
• Experience in large-scale E-commerce platforms or Retail tech ecosystems
• Demonstrated ownership of revenue targets, pipeline strategy, and sales productivity

Core skills

• Fluency in German and English (both written and spoken) required
• End-to-end Retail sales strategy and go-to-market ownership (SMB + Enterprise)
• Strong commercial and financial acumen, including deep understanding of unit economics and margin trade-offs
• Advanced negotiation and executive stakeholder management skills
• Data-driven leadership and performance management
• Ability to operate effectively in ambiguity and fast-changing environments
• Experience scaling sales organizations without linear headcount growth

Nice to have

• Direct experience in Grocery, Drugstore, or Brick & Mortar Retail
• Experience with marketplace economics and platform scaling
• Background in Enterprise partnerships with national or regional Retail chains
• Experience embedding AI or automation into Sales and Revenue Operations
• Exposure to new Retail business models (Drive, Fulfillment, 1P/3P hybrids)

What we offer

• Full ownership of Retail Sales in one of Wolt’s most important markets
• The opportunity to lead and scale large, high-impact sales teams
• High visibility and direct influence on national revenue and profitability
• A mandate to shape Enterprise strategy and commercial prioritization
• A fast-paced, performance-driven environment where strategic thinking and execution excellence are equally valued
• The opportunity to build a strong leadership bench and a scalable, durable sales engine

This is a role for a commercial builder — someone motivated by revenue growth, organizational scale, and shaping how Retail evolves within local commerce.

Next steps

If this opportunity resonates, please submit your application via our careers page.

Our interview process includes:

1. Talent Acquisition call with our recruiter to discuss your background and leadership experience
2. Conversation with the Hiring Manager focused on commercial ownership, strategy, and team leadership
3. Discussion with our Enterprise Sales lead to explore segment collaboration and Enterprise deal approach
4. Case study discussion facilitated by the Talent Acquisition team, centered on Retail sales strategy and scaling high-impact teams
5. Final stage interview with a senior leader assessing strategic judgment, leadership capability, and long-term impact

Wolt is building the ultimate Commerce Platform (CP) engine, and we are executing our 2026 Strategic Framework to start operating as a one stop shop platform and seamlessly integrate Drive, Parcel, Storefront and more into our core commercial operating model.

We are looking for a strategic and execution-focused Revenue Operations Manager to drive this transition. This role will oversee the scaling of the Commerce Platform by leveraging our current commercial engine and embedding CP into existing Wolt mechanics, ensuring consistency, scalability, and organizational alignment. The role expands on all Wolt markets globally!

What you’ll be doing

As the Revenue Operations Manager for the Commerce Platform, you will help build the operational vision and lead together with the Central team the phased execution to transition CP into standard Wolt commercial products. You will align processes across Sales, Account Management (AM), and Merchant Ops to unlock scalable growth. 

Day-to-day in this role you’ll:

• Drive the phased execution roadmap transitioning the organization from active sales with limited scope to a full-scale standard Wolt commercial motion
• Align CP sales structures to Wolt and overall Marketplace standards, ensuring CP products are being rolled out in accordance to Wolt priorities commercially
• Collaborate cross-functionally with Selection Intelligence (to produce CP hitlists), Central team (to prepare them for troubleshooting and post-activation support), and existing Sales/AM teams.
• In the first 3-6 months, focus on data cleanup and structural alignment to unify CP merchants under guidance, guardrails and targets, set up KPIs for dedicated CP sales teams, and remove internal friction.
• Within 6–12 months, achieve a full-scale rollout by broadening CP sales motions and roadmap execution is being scaled globally 
• Report progress to senior management and proactively manage key stakeholder communication to identify opportunities for improvements and scalability
• Ad hoc analysis, commercial support, frameworks, guidelines and guardrails building for management

Our humble expectations

• Experience in Revenue Operations, Sales Strategy, or leading complex commercial integrations, with a strong track record of driving cross-functional alignment.
• Proven ability to manage phased system and operational rollouts, particularly experience with Salesforce/CRM implementation as a single system of record.
• Strong understanding of distinct sales motions, including Enterprise (ENT) Sales, SMB Sales, Account Management, and support services.
• Experience standardizing incentive models, variable pay structures, and performance tracking (cockpits) across large commercial organizations.
• Strategic communicator who can craft vision, build trust with stakeholders, and translate complex data cleanup and structural requirements into clear, actionable roadmaps.
• Strength in setting strategy and translating it into OKRs and KPIs (such as activities/won deals) with clear accountability.

Why you’ll love it

• 🚀Global and growing fast: Be part of a fast-moving scaleup.
• 🤩Ride of a lifetime: Accelerate your career and build your sales skills.
• 💪Instant impact: Take ownership and make a difference.
• 💙Big hearts and small egos: Surround yourself with smart, friendly people.

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going! We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today! 💙

Are you passionate about supporting business management through sharp financial analysis? Do you have solid experience crunching data and would like to work in one of the fastest growing tech companies in Europe? If so, then please read on!

About the Team

The Marketing Finance & Strategy team is part of Wolt's Finance & Strategy organization, sitting within the Marketplace & Consumer line of business. We own the budget, forecasting, and efficiency tracking for Wolt's entire marketing investment - spanning Discounts & Promos, Customer Acquisition, and Brand Marketing across 22+ countries and three business lines (Marketplace, New Verticals, Commerce Platform). We work closely with Marketing leadership, regional teams, and DoorDash counterparts to make sure every euro of marketing spend is tracked, forecasted, and evaluated.

We're also one of the most AI-forward teams in Wolt F&S - Cursor, Claude Code, Glean, and custom automation are part of how we work every day.

About the Role

We're looking for a Senior Analyst to own the operational and technical backbone of our team. You'll be responsible for our central Marketing Forecasting Tool (MFT), the monthly closing process, weekly forecast uploads, and the data pipeline that powers our Global Marketing Weekly Business Review. Beyond keeping the engine running, your first major mission is to fix the data foundation: reconciling sources, aligning budget versions, and standardizing metric definitions so that all our numbers tie across every document and system.

This is a role with real end-to-end ownership. You won't just support the process - you'll run it.

What you’ll be doing

• Own the MFT end-to-end: a 30-country forecasting tool that is the central hub for all marketing budget data at Wolt
• Run the monthly closing process for both Discounts & Promos and Customer Acquisition Cost, including actuals validation with regional teams
• Execute weekly forecast uploads to our management reporting systems (Pulse/IBM)
• Build and maintain the data pipeline behind the Global Marketing WBR (Snowflake pulls, OKR updates, data QA)
• Be the first point of contact for budget questions from marketing teams across the organization
• Fix known data inconsistencies between our reporting tools and create a single source of truth
• Build new analytical frameworks (Payback/LTV, M2 Retention tracking) from scratch
• Work with AI tools (Cursor, Glean) from day one to automate and improve how the team operates

Our humble expectations 

• Have 3-5 years of experience in FP&A, management accounting, or finance operations, ideally at a tech company or fast-scaling marketplace
• Are advanced in Excel / Google Sheets and can confidently work in complex, multi-tab models
• Have hands-on SQL / Snowflake experience and can write queries, build data pulls, and maintain pipelines
• Have owned a forecasting or budgeting tool end-to-end before - not just contributed, but ran it
• Are comfortable with month-end closing processes: actuals validation, accruals, variance analysis
• Spot when data sources don't tie - and can't let it go until you've found the root cause
• Are fluent in English

Nice to haves:

• Experience with Python or Google App Scripts for automation
• Familiarity with marketing finance (CAC, CPA, D&P, unit economics)
• Interest in AI-assisted workflows - we'll teach you the tools
• German language skills
• Experience in a multi-country or multi-entity finance environment

Please note that we do not accept applications sent by mail. You should submit your application through our careers website in English!

We are seeking a strategically driven Global Senior Brand Marketing Manager to join our centralized Brand Growth team. As part of our new global operating model, all brand strategy and creative development are unified under one structure to ensure stronger consistency, sharper positioning, and scalable brand impact across markets.

In this role, you will focus on translating business priorities, customer insights, and market challenges into clear brand strategies and campaign platforms. You will partner closely with Growth & Innovation, broader Marketing, Product, and Commercial teams to define the role of brand in solving business problems—while working with internal creative and /or external creative agencies, who will lead concept development and production execution.

This is a senior brand strategy role at the intersection of business, insight, and creative direction. The role reports to the Global Head of Brand Marketing.

Key Responsibilities

Brand Strategy & Narrative Development

• Translate business priorities, growth objectives, and customer challenges into clear brand strategies and campaign briefs
• Define the role of brand across key business moments, ensuring alignment between commercial goals and long-term equity building
• Contribute to the evolution of our global brand positioning, narrative frameworks, and value propositions
• Identify strategic opportunities to strengthen differentiation and mental availability across markets

Global Brand Scaling & Execution

• Translate global and market strategies into scalable, market-ready brand frameworks and execution models
• Define how campaigns and brand initiatives are adapted and activated across diverse markets and touchpoints
• Lead the development of toolkits, playbooks, and planning frameworks to enable consistent, high-quality execution
• Identify opportunities to improve speed, efficiency, and creative effectiveness at scale
• Feed market insights and performance learnings back into global strategy to continuously improve relevance and impact

Strategic Briefing & Agency Direction

• Develop high-quality strategic briefs grounded in insight, data, and business context
• Partner with internal creative and external creative agencies to shape campaign platforms and brand concepts
• Provide strategic guidance and feedback to ensure creative work aligns with defined brand and business objectives
• Act as a strategic counterpart to agency partners, ensuring clarity of direction and consistency of messaging

Cross-Functional Business Partnership

• Collaborate closely with Growth & Innovation, broader Marketing, Planning, Product Marketing, Commercial, and Market teams to understand evolving business needs
• Ensure brand strategies support acquisition, retention, and engagement priorities without compromising long-term brand equity
• Align on campaign objectives, target audiences, and success metrics before creative development begins
• Support senior leadership with clear articulation of brand strategy and its commercial impact

Brand Governance & Strategic Consistency

• Safeguard global brand positioning and ensure strategic coherence across initiatives
• Contribute to the development and refinement of brand frameworks, messaging hierarchies, and strategic toolkits
• Ensure brand thinking is embedded early in planning cycles rather than applied late in execution

Insight & Performance Integration

• Leverage customer insight, cultural trends, and performance data to inform brand strategy decisions
• Monitor campaign outcomes and feed learnings back into future brand direction
• Help define the metrics that link brand impact to business growth

Qualifications

• 8-12+ years of experience in brand strategy, brand marketing, or strategic planning roles within global or multi-market organizations
• Strong experience translating business challenges into brand strategy, positioning and campaign platforms
• Proven experience scaling brand initiatives across multiple markets, including developing toolkits, playbooks, or frameworks that enable consistent and effective execution
• Experience developing strategic briefs and working closely with creative agencies
• Ability to connect brand-building with commercial outcomes (e.g., acquisition, retention, mental availability, share of search)
• Experience working cross-functionally across global and local teams in complex organizations
• Strong analytical and insight-driven mindset
• Excellent communication and storytelling skills, with the ability to articulate strategy and influence senior stakeholders
• Strategic thinker with strong judgment and a track record of driving clarity and impact in ambiguous environments

As the Senior Global Integrated B2B Marketing Manager for Wolt for Work, you will own the end-to-end marketing direction for one of Wolt’s most strategic B2B business units. You will act as the marketing lead for Wolt for Work, responsible for turning business goals into clear priorities, strong narratives, and focused go-to-market execution across markets.

What you’ll be doing

This role is about direction, judgment, and orchestration. You will work with specialized B2B marketing functions such as product marketing, content, paid, lifecycle, events, creative, brand, and PR, who own craft and execution. Your job is to make sense of it all, ask the hard questions, challenge assumptions, and ensure everything ladders up to one cohesive strategy that drives growth.

You will operate as a senior, trusted partner to product and commercial leaders, leading through influence rather than people management, and acting as a force multiplier for the entire marketing organization.

Day-to-day in this role, you’ll:

• Own the global integrated marketing strategy and initiative roadmap for Wolt for Work, aligned with business, product, sales, and regional priorities
• Act as the main marketing lead for the Wolt for Work business unit, partnering closely with global and local product and commercial stakeholders
• Translate business goals into clear, focused 360-degree marketing plans across the funnel
• Bring together product marketing, content, paid, lifecycle, events, brand, creative, and PR into cohesive GTM programs, while functions own execution
• Own selected global and market-level initiatives end-to-end, from problem definition to delivery and impact measurement
• Define priorities and make clear tradeoffs to ensure focus on the highest-impact opportunities
• Shape the Wolt for Work narrative in the market, including brand positioning, key messages, and external storytelling
• Define and track success metrics across awareness, adoption, and revenue, turning performance into clear insights and recommendations
• Manage allocated campaign budgets with accountability for impact and ROI
• Identify gaps, missed opportunities, and risks early, and actively push for better focus, quality, and outcomes
• Drive alignment and momentum across teams and senior stakeholders without direct authority

Our humble expectations

• Proven experience owning integrated B2B marketing in a complex, fast-moving, or multi-market environment
• Strong cross-functional marketing background, with hands-on understanding of demand generation, product marketing, lifecycle, content, and brand, even if you did not specialize in all of them
• Strategic and commercial mindset, comfortable owning direction, prioritization, and outcomes
• Confidence to challenge, ask tough questions, and push for clarity while remaining collaborative and constructive
• Ability to create structure and focus in ambiguous or loosely defined situations
• Demonstrated ability to lead through influence and build trust with senior stakeholders
• Strong analytical skills, including defining KPIs and using data to guide decisions
• Clear, confident communicator who can align teams around a shared direction
• Fluent (C2-level) in both German and English.
• Experience in SaaS, platforms, or multi-product B2B businesses is a strong plus

What we offer

• The opportunity to build something meaningful and global, surrounded by kind and ambitious people.
• A chance to shape how Wolt’s B2B products reach and impact businesses across markets.
• Lots of learning, growth, and ownership in a high-growth tech environment.
• Competitive salary and benefits, including eligibility for our long-term incentive plan.
• A genuinely supportive culture that values diversity, curiosity, and getting better every day.

Next steps

If this sounds like the challenge you’ve been looking for, we’d love to hear from you! Submit your application, and our Talent Acquisition Partner will be in touch.

Our hiring process typically includes:

• An introductory chat with our TA team.
• A conversation with the Hiring Manager and the team.
• A practical task or case study (for relevant roles).
• Final interviews with the wider team.

We review applications on a rolling basis — so apply today!

At Wolt, we’re building the next chapter of Talent Acquisition — one that is proactive, insight-led, and deeply connected to how the business grows. Our sourcing team plays a key role in this by bringing market intelligence, creative sourcing approaches, and high-touch candidate engagement into everything we do.

We’re now looking for a Senior Sourcer join our Director and Senior Director focused hiring pod, working closely with two TA Partners and one existing Senior Sourcer. Together, this pod focuses on sourcing and talent intelligence partnering closely with the business to build strong, diverse leadership pipelines and inform long-term talent decisions.

What you’ll be doing

In this role, you’ll focus on senior-level sourcing and talent intelligence, combining deep market research with thoughtful candidate engagement. You’ll operate as a true partner to TA and hiring leaders, shaping search strategy and delivering insights that go beyond immediate hiring needs.

Day-to-day in this role you’ll:

• Partner closely with a TA Partner on Director+ hiring, while collaborating within the Director+ pod and the wider Sourcing team.
• Support the design and execution of Director and Senior Director search engagements, including talent landscape mapping, role calibration, and alignment with the external talent market
• Lead external talent market mapping and research, bringing clear market and talent insights to inform current searches and future leadership needs
• Identify, engage, and cultivate senior talent, building strong relationships and long-term leadership benches
• Deliver qualified and diverse pipelines for active Director+ searches through proactive sourcing and networking
• Translate role requirements into clear candidate profiles and support the qualification and presentation of shortlisted candidates
• Analyse sourcing effectiveness through data and reporting, including pipeline health, search progress, and relevant market trends
• Proactively recommend and drive improvements to sourcing approaches, candidate engagement, and overall search effectiveness
• Ensure an exceptional, high-touch candidate experience throughout the end-to-end Director+ hiring process

Our humble expectations*

• Experience in senior-level sourcing, talent research, or talent intelligence, ideally focused on Director / Senior Director profiles
• Strong capability in market mapping, talent research, and candidate identification
• Comfort using data and market insights to shape sourcing strategy and influence partners
• Experience working closely with recruiters and senior stakeholders in a consultative model
• Creative and resourceful approach to sourcing for complex or niche leadership roles
• Clear, confident communication skills, both written and verbal
• Curiosity, ownership mindset, and a collaborative way of working

The Global Support team drives Wolt’s long-term strategy, scalable processes, and sustainable business models across our 30+ markets. We work closely with regional teams, and functional leaders across Product, Analytics, Legal, Other Global functions and more to execute high-impact, company-wide initiatives.

We’re looking for a Strategy & Operations Manager to join our Global Support team. In this role, you will redefine how we collect, analyze, and act on refunds and contact rate, working closely with regional and product teams to improve customer experience - ensuring their voices shape our decisions and initiatives. 

Strategy and Operations Managers are critical in standardising and improving our operating models across our markets. To be successful in this role is to have an impact across multiple markets in a way that positively impacts our overall customer experience and helps us become more financially efficient as a business. 

What you’ll be doing

The Employee’s duties and responsibilities include among other things:

• Optimize Contact Rate Reduction: Systematically analyze and address key drivers of customer support inquiries. Develop and implement high-impact process improvements, prioritize automation opportunities, and collaborate with the Support Product team to enhance self-service solutions.
• Drive Data-Backed Operational Excellence: Establish and refine KPIs to monitor performance, conduct deep-dive analyses to identify trends, and generate actionable insights that inform strategic decisions.
• Strategic Stakeholder Engagement: Build and maintain strong partnerships with Regional Support, Product, Analytics, Merchant Operations, and Delivery Operations teams to drive alignment on key business objectives.
• Expand Outsourcing Capabilities: Strategically assess and implement internal and external outsourcing opportunities to optimize cost, efficiency, and service quality.
• Ensure Agile Response to Business Needs: Maintain a proactive and flexible approach to addressing urgent operational challenges—whether responding to performance fluctuations in specific markets, supporting new product launches, or facilitating entry into new markets.
• Scale Wolt’s Operational Model: Identify and execute opportunities to enhance tools, products, and workflows across functions, ensuring operational efficiency and scalability as the business grows.

Qualifications 

• Experience in Strategy & Operations – 4+ years of experience in business development, strategy, or operations, with a track record of driving growth, optimizing processes, and leading cross-functional initiatives in a fast-paced environment. Experience in tech, support, or delivery is a plus, but not required
• Data-driven & Analytical – Strong skills in analytics, research, and problem-solving. You use data to drive strategy, monitor performance, and uncover improvement opportunities.
• Project Management & Execution – Ability to lead projects, work cross-functionally, and manage multiple priorities. You thrive in structured problem-solving and have a bias for action.
• Excellent Communication – Strong storytelling and data-backed decision-making. You communicate insights and strategic visions clearly at all levels.
• Stakeholder Management – Experience working with regional teams, product managers, and leadership to drive alignment and impact.
• Tooling –  Proficiency in Looker, SQL, or similar business analytics tools to extract insights and drive action is a plus.
• Additional Requirements – Fluency in English and valid EU work authorization. 

Additional Information

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙

Join us at an important moment for our Engineering organization, where hiring plays a key role in ensuring continuity and maintaining momentum across our teams globally. In this role, you will partner closely with senior stakeholders to deliver on critical hiring needs and support the ongoing evolution of our Engineering functions.

This 12-month fixed-term role is designed to drive immediate impact - accelerating hiring across complex and business-critical Engineering domains, while helping strengthen our hiring practices and talent pipelines for the long term.

If you’re someone who thrives in fast-moving environments, enjoys ownership, and brings a pragmatic, solutions-oriented mindset to hiring challenges, we’d love to connect.

Role background

As part of our continued growth, we are looking for an experienced Talent Acquisition Partner to join our Technical Talent Acquisition team, focused on hiring exceptional talent across Engineering and Tech functions.

As a Talent Acquisition Partner, you will own the end-to-end recruitment process for a defined portfolio of technical roles, partnering closely with senior stakeholders and ensuring a high bar for both candidate experience and quality of hire.

This is a hands-on, delivery-focused role, suited to someone who thrives in complex, fast-paced environments and is comfortable navigating ambiguity while driving hiring outcomes. In this role, your primary focus will be on end-to-end delivery for Engineering and Tech roles, including niche and senior hiring, while influencing hiring strategy, improving funnel quality, and bringing strong market insights into the process.

What you'll be doing

• Own end-to-end recruitment for your assigned technical hiring areas, acting as a project lead to define hiring roadmaps, align on processes, and support interviewer calibration where needed.
• Partner closely with hiring managers, providing data-driven insights, market intelligence, and guidance to shape hiring strategy and decision-making.
• Build and maintain high-quality, diverse candidate pipelines aligned to evolving business needs, with a strong focus on niche and senior technical talent.
• Leverage data, tooling, and reporting to continuously optimize the hiring funnel - improving pass-through rates, reducing bottlenecks, and driving key metrics such as time-to-hire, quality of hire, and cost efficiency.
• Develop and experiment with innovative sourcing and attraction strategies to engage top global talent, while maintaining strong fundamentals in recruiting execution.
• Collaborate within the broader TA team to share insights, best practices, and support each other in solving complex hiring challenges.
• Partner with cross-functional teams (e.g. Employer Branding, People, and Leadership) to drive impactful hiring campaigns, events, and initiatives that strengthen talent attraction for the areas you support. 

Our humble expectations

• You have previous experience in recruitment and you enjoy being the advisor and leader of processes.
• You are an advocate for candidate experience excellence and consider this in every decision you make.
• You enjoy working in a fast paced international environment (you will have colleagues across the globe).
• You are comfortable stepping into a fixed-term role and making an immediate impact, with minimal ramp-up time.
• You are able to collaborate and proactively communicate clearly both verbally and in written form with various stakeholders in English.
• You care about data and are accustomed to transparently sharing pipeline and other important data with your hiring teams.

We are looking for a Product Manager to join our Courier and Delivery Experience team. This role will focus on ensuring world-class courier and consumer delivery experiences while optimizing the delivery process for operational excellence. The team’s focus is on enhancing key touchpoints in the courier journey, ensuring seamless delivery experiences, and developing product innovations that improve Courier and Consumer experiences and reliability.

You will play a crucial role in shaping the courier experience, ensuring that our couriers feel valued and supported while enhancing the efficiency of deliveries. By blending operational expertise with a deep understanding of courier needs, you will improve the user journey from onboarding couriers to completing deliveries. From designing new features that boost courier satisfaction to refining delivery processes, your work will contribute to key metrics across courier engagement, performance, and satisfaction.

The ideal candidate will have an exceptional track record in product management, with proven success in working with cross-functional teams across engineering, design, product, and operations. You will define the vision and roadmap for courier and delivery experiences across multiple projects. Working in partnership with business stakeholders, you will also collaborate on cross-team initiatives, contributing to the broader business strategy while ensuring a deep understanding of the courier experience.

Our humble expectations

You could come to this role from various backgrounds, but ideally, you bring:

• Several years of experience in product management, specializing in consumer-facing products, courier services, delivery systems, or logistics.
• Demonstrated expertise in supporting cross-functional teams and fostering operational excellence in fast-paced, high-demand industries.
• Proven track record in building products influencing cross-functional teams, including engineering, data, design, and operations.
• Expertise in developing user-centric products, with the ability to address complex user experience-related challenges.
• High ownership and collaborative capabilities, making thoughtful decisions, and focusing on product details to ensure execution aligns with the vision.
• Strong ability to define, execute, and measure meaningful OKRs, ensuring alignment with company-wide goals and fostering bottom-up alignment from your team.
• Ability to focus on the bigger picture, creating solutions that benefit couriers, operations, and customer experiences across the organization.
• Excellent stakeholder management skills, able to work effectively with diverse internal teams and external partners, while confidently engaging with leadership in a high-visibility role.

The position will be filled as soon as we find the right person, so make sure to apply as soon as you realize you really, really want to join us!

The compensation will be a negotiable combination of monthly pay and DoorDash RSUs. The latter makes it exceptionally easy to be excited about our company growing and doing well, as you’ll own a piece of the pie.

At Wolt, we’re building the leading local commerce platform across Europe and Asia,  helping people discover and get what they need, quickly and reliably.

We’re now taking the next step: building a world-class Retail Media ecosystem across 30+ countries, helping brands and merchants connect with millions of customers through relevant, high-performing advertising and promotions.

About the role

We’re looking for a Regional Lead, Ads & Promotions to drive performance across our Central region (a cluster of key European markets).

You’ll own how Ads & Promotions perform in your region — from revenue and adoption to execution. This is a high-impact role where you’ll turn strategy into action, scale what works, and help build a consistent, high-performing business across countries.

What you’ll be doing

• Own Ads & Promotions performance across your markets, including revenue, adoption, and key commercial KPIs
• Translate strategy into execution by aligning local teams, setting clear targets, and driving weekly performance follow-ups
• Improve how markets sell and scale Ads & Promotions — across both enterprise accounts and SMB / long-tail merchants
• Partner closely with Product, Marketing, and Ops to launch new ad formats, promo tools, and improve adoption of existing solutions
• Build and roll out playbooks and ways of working that reduce performance gaps across markets
• Identify growth opportunities and performance issues using data, and take action to improve results
• Work cross-functionally to drive execution across multiple stakeholders, without direct ownership of all teams

🧠 What we’re looking for

Must have

• 8–12+ years experience in marketplaces, AdTech, Retail Media, or similar
• Proven track record of driving revenue across multiple markets
• Strong commercial mindset with focus on growth and performance
• Experience working across Sales, Product, and Operations
• Data-driven with strong problem-solving skills
• Comfortable in fast-paced, evolving environments

Nice to have

• Experience in retail media, food delivery, or marketplace businesses
• Exposure to self-serve platforms, promotions, or CRM
• Experience scaling SMB / long-tail segments
• Familiarity with AI-driven tools or automation

📈 What success looks like

• Your region consistently meets or exceeds revenue targets
• Strong improvements in adoption, conversion, and productivity
• Reduced performance gaps across markets
• High adoption of new products and initiatives
• Execution becomes scalable and predictable

🌍 Why this role matters

We’re scaling Ads & Promotions into a key growth engine for Wolt globally.

You’ll play a critical role in:

• Driving our $400M+ Ads & Promotions ambition
• Building scalable ways of working across markets
• Turning strategy into consistent, repeatable execution

🤝 Why join Wolt?

• Own a high-impact, multi-country business
• Work at the intersection of Ads, Promotions, AI, and marketplace growth
• Be part of building a category-defining retail media network
• Collaborate with strong teams across Product, Data, and Commercial

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

Wolt Ads is constantly expanding and evolving—check out how we help businesses grow and what opportunities lie ahead!  https://explore.wolt.com/en/fin/wolt-ads

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 1000 cities in 32 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

In the Wolt Ads team, we’re on a mission to help our partners grow their businesses. Wolt Ads helps our partners get closer to their ideal customers by offering high visibility for their brand, business, and products across our app and beyond. With more engagement, more customers, and more sales, Wolt Ads really delivers.

About the Role

We’re looking for an Agency Partnerships Specialist to help us build and grow our agency partnerships across 30+ markets. In this role, you’ll sit at the intersection of strategy, sales, and data, working closely with global and regional teams to turn insights into impactful commercial opportunities.

This is a high-impact individual contributor role where you’ll help shape how we work with agencies at scale, unlocking new revenue streams and strengthening long-term partnerships.

What You’ll Be Doing

You’ll play a key role in building and growing our agency business:

• Own agency planning: Support the creation of joint business plans (JBPs) with key partners, bringing together data, insights, and clear opportunities
• Turn data into action: Use Wolt’s first-party data to build dashboards, track performance, and generate insights agencies can use with their clients
• Create compelling proposals: Build presentations, media plans, and recommendations tailored to agency needs and planning cycles
• Drive campaign success: Monitor delivery and performance, and turn results into clear learnings and next steps
• Unlock new growth: Identify new revenue opportunities through agency networks and help grow existing partnerships

Our Humble Expectations

• 3-6 years Experience working in or closely with Media agencies
• Strong understanding of media planning across channels (programmatic, social, retail media/commerce)
• Comfortable working with data and translating it into clear insights and recommendations
• Familiar with campaign measurement (e.g. reach, ROAS, CPA, incrementality)
• Strong presentation and storytelling skills
• Able to work across teams and markets in a fast-paced, matrix environment
• Solid analytical skills (Excel + data-driven thinking)
• Fluent in English (additional European language is a plus)
• Proactive, hands-on, and ownership-driven mindset

What we offer

At Wolt, you get the best of both worlds: the dynamic energy of a scale-up with a highly sought-after product, combined with the stability of a well-established company with strong owners and a long-term outlook.

• A unique opportunity to join a growth journey where your ideas about the direction of the company are welcome, and where you can contribute to developing new tools and ways of working
• A Competitive Salary Package and Benefits 

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

Wolt Ads is constantly expanding and evolving—check out how we help businesses grow and what opportunities lie ahead!  https://explore.wolt.com/en/fin/wolt-ad:

Company Overview

Wolt is the leading local commerce platform across multiple markets in Europe and Asia. We make it incredibly easy for people to discover and get what they want—delivered quickly, reliably, and affordably—while making cities better places to live.

We are now building one of the most advanced Retail Media ecosystems globally, enabling brands and merchants to connect with high-intent consumers through powerful advertising and promotions solutions across 23 markets.

Role Overview

We are looking for an Integrated B2B Marketing Manager to drive the execution and orchestration of communications and media plans for Wolt Ads & Promotions globally.

This role is critical in ensuring that go-to-market strategies, campaigns, and product communications are delivered on time, on budget, and aligned with business OKRs.

Working closely with the Senior Product Marketing Manager, this person will act as the central orchestrator across Paid, Owned, and Earned channels, translating strategy into world-class marketing initiatives, ensuring seamless collaboration between multiple stakeholders and functions.

This is not a strategy-only role,  it is about end-to-end ownership, operational excellence, and making things happen. 

This is a 12 month maternity cover role, with the possibility to extend.

Key Responsibilities

• Own end-to-end execution of integrated marketing campaigns across Paid, Owned, and Earned channels
• Turn strategy into clear, actionable plans — and bring campaigns to life with high quality and attention to detail
• Work closely with Product Marketing, Paid, CRM, Content, Brand, and PR to make sure everything comes together seamlessly
• Keep multiple projects moving across markets, aligning stakeholders and unblocking challenges along the way
• Track performance against OKRs and use insights to continuously improve campaigns and ways of working
• Make sure Sales and local teams have the tools, messaging, and support they need to succeed

What Success Looks Like

• Campaigns launch smoothly and on time across markets
• Teams are aligned and working efficiently toward shared goals
• You have clear visibility on performance and know where to improve
• Insights from markets turn into better campaigns and messaging
• Your work drives measurable growth in Ads & Promotions

Qualifications

• 5+ years of experience in Integrated Marketing, Product Marketing, Demand/Growth Marketing, ideally in digital advertising or tech
• Proven ability to manage complex, multi-stakeholder projects at scale
• Strong project management and organizational skills (experience with tools like Monday, Asana, Jira is a plus)
• Excellent communication skills with the ability to align diverse teams and drive clarity
• Experience working across Paid, Owned, and Earned channels
• Data-driven mindset with the ability to track performance and drive improvements
• Comfortable operating in a fast-paced, high-growth, and ambiguous environment
• Demonstrated ability to lead through influence and build trust with senior stakeholders

Why This Role Matters

This role sits at the heart of Wolt Ads growth. While Product Marketing defines the strategy, the Integrated Marketing Manager ensures execution happens flawlessly—connecting teams, aligning priorities, and turning plans into real business impact.

What we offer

At Wolt, you get the best of both worlds: the dynamic energy of a scale-up with a highly sought-after product, combined with the stability of a well-established company with strong owners and a long-term outlook.

• A unique opportunity to join a growth journey where your ideas about the direction of the company are welcome, and where you can contribute to developing new tools and ways of working
• A Competitive Salary Package and Benefits 

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

Wolt Ads is constantly expanding and evolving—check out how we help businesses grow and what opportunities lie ahead!  https://explore.wolt.com/en/fin/wolt-ads

Wolt is a Finnish technology company known for its local commerce platform. From food delivery to grocery stores and cosmetics, we make cities better places to live by connecting people with the things they need. Our Global Creative Production team is currently undergoing a massive transformation, shifting from a reactive service center to an "upstream AI-Enabled growth engine." We are moving away from simply "making ads" and toward building scalable production frameworks that empower our brand to grow 10x faster.

We are looking for a Creative Production Lead to join us at this pivotal moment. This isn't a traditional production role; you will be a key architect in our new operating model, overseeing the production of our most strategic offerings, while leading and mentoring a team of producers. If you are passionate about the intersection of high-end creative craft and cutting-edge AI automation, this is the place for you.

What you’ll be doing

As the Creative Production Lead, you will bridge the gap between ambitious brand strategy and high-performance execution. You will own the end-to-end production roadmap for key 360 initiatives, ensuring our creative assets are not only on-brand but also built for massive scale across global markets. You will be responsible for moving the team toward a "modular thinking" approach where a single concept can generate hundreds of high-performing variations.

Day-to-day in this role, you’ll:

• Lead & Mentor: Manage a team of Creative Producers, establishing workflows and standards that allow them to operate as agile generalists.
• Architect Workflows: Build and operate AI-powered production frameworks that reduce manual labor and hit our target of 70% automation in localization workflows.
• Own Brand Campaigns Production: Act as the dedicated production lead for key brand campaigns, translating briefs into structured production and timeline plans.
• Manage Stakeholders: Partner closely with Marketing, Growth, and Brand leads to prioritize resources and ensure production aligns with commercial goals.
• Drive Efficiency: Monitor key performance metrics, including cost per asset and time-to-market, ensuring we stay on target.

Our humble expectations 

• Extensive Experience: 10–15+ years in creative production or integrated campaign management, ideally within a high-growth tech environment or a progressive digital agency.
• Leadership Track Record: Proven experience leading and developing a team of producers or creative specialists.
• Operational Mastery: You are a "process person" who loves building systems and frameworks that make production predictable and scalable.
• Tech-Forward Mindset: You have a strong interest (and ideally experience) in AI-powered creative tools and generative workflows.
• Stakeholder Diplomacy: Ability to manage complex projects with multiple high-level stakeholders while maintaining high creative standards.
• Ambition & Feasibility: A sharp creative eye that knows how to balance brand ambition with what is operationally possible.

What we offer

• Shape the Future: You won’t just be filling a seat; you’ll be building the blueprint for how Wolt produces creative content for years to come.
• Innovation at Scale: Work at the forefront of AI and automation in the creative industry, moving from manual tasks to agentic workflows.
• Impact: Take ownership of strategic business priorities and see your work scale globally.
• Wolt Culture: Join a team that values ownership, heart, and a "get things done" attitude in a hybrid, flexible work environment.

Next steps

Application Review: Our TA team will review your profile to see if your experience aligns with our strategy.

TA Screen: A 30-minute introductory call to discuss your background and motivations.

Hiring Manager Interview: A deep dive into your production philosophy and leadership style with our Creative Production Lead.

Assignment & Presentation: A practical challenge where you’ll architect a production roadmap for a sample 360 brand campaign.

Final Stakeholder Loop: A chance to meet key partners from the Brand and Growth teams.

At Wolt, we create technology that brings joy, simplicity and earnings to neighborhoods of the world. As part of that mission, we’re building a unified platform designed to power DoorDash, Wolt, Deliveroo, and future growth. The primary computing platform is mainly a code execution framework that lets product teams compose business logic into graphs, while the team owns the platform, runtime, and operational experience.

We’re now looking for an Engineering Manager to lead our EU-based Computing Platform team. This is a team of 5 engineers working on a foundational, mission-critical platform that helps simplify backend development at scale by reducing operational overhead for product teams and making cross-team changes easier to build, test, and ship. In this role, you’ll grow the team, shape the roadmap, and work closely with product and platform partners and your manager to make the Computing Platform more reliable, performant, and easier to adopt across Wolt, Deliveroo and DoorDash.

What you’ll be doing

This is a high-impact engineering leadership role at the intersection of platform strategy, people leadership, and execution. You’ll lead a team building core capabilities that help engineers ship business logic without owning the burden of running services themselves. Success in this role means growing a strong team, driving clear priorities, and delivering platform improvements that make the Computing Platform easier for developers, and safer, faster and more reliable to use at massive scale.

Day-to-day in this role you’ll:

• Lead, mentor, and grow a team of engineers, creating clarity, strong execution habits, and a healthy engineering culture.
• Own the team’s roadmap and delivery across core Computing Platform areas such as performance, scaling and resource management, I/O optimization, integrations, developer experience, and observability.
• Partner closely with adjacent platform teams and product domains onboarding to Pedregal, turning their needs into platform capabilities and smoother adoption paths.
• Guide architectural and technical decisions for the Computing Platform runtime and developer-facing APIs, balancing reliability, simplicity, and long-term extensibility.
• Raise the bar on operational excellence by improving reliability, debuggability, and support for teams running production workloads on the Computing Platform.
• Help shape the next phase of the Computing Platform as a foundational platform for Wolt, Deliveroo and DoorDash through hiring, prioritization, cross-team alignment, and org leadership.

Our humble expectations

• At least 3+ years of solid experience as an engineering manager, including directly leading and growing a team of engineers in a fast-paced environment.
• At least 5+ years of strong background in backend, infrastructure, product or platform engineering, and good technical judgment when working with distributed systems, runtime platforms, or developer-facing infrastructure.
• You know how to turn an ambitious platform vision into clear priorities, pragmatic execution plans, and reliable delivery.
• You’re comfortable working across team boundaries and partnering with engineering, product, and platform stakeholders to drive alignment and adoption.
• You care deeply about people leadership and know how to coach engineers, create clarity, and build a healthy, high-performing team culture.
• You hold a high bar for engineering quality, reliability, and operational excellence, and can help teams navigate production challenges with calm and structure. 

What we offer

This is an opportunity to lead a foundational platform team working on one of the most important backend building blocks. The Computing Platform is designed to simplify how engineers build and operate business logic at scale, and the work of this team has the potential to influence developer productivity, system reliability, and platform adoption across Wolt, Deliveroo and DoorDash.

You’ll get to work on meaningful engineering leadership challenges with broad scope: growing a strong team, shaping technical direction, and helping define how mission-critical compute platform evolves as more domains onboard. If you’re excited by high-leverage platform work, complex distributed systems problems, and the chance to have impact far beyond a single product surface, this is a rare role to step into.