The SalesOps Associate provides front-line support to our rapidly-growing sales organization, including answering inquiries, maintaining data health, performing research and working on tasks that enable Account Executives to take data driven decisions, and maintaining the health of our sales tools and systems.

MongoDB’s SalesOps Associates are mentored and coached by highly-skilled Sales Operations leaders with shown track records. SalesOps Associates will gain practical, real-world sales operations experience, along with exposure to the best sales methodology in the industry. This experience provides an enviable foundation for your business career, whether you are passionate about a future in leadership or sales.

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

Shift Timings: 2:00 PM-10:00 PM (cabs will be provided)

You will have the opportunity to

• Accelerate your career through exposure to the most effective sales methodology and through working side by side with the best sales professionals in the industry
• Get insights and experience first-hand how an effective, fast-paced organization operates through learning about marketing/sales processes, collaboration and tools
• Establish a strong network of peers and mentors
• Gain insight into a $45Bn technology industry that is rapidly transforming

Responsibilities

• Data maintenance and cleanup initiatives such as Account Hierarchy, merging unnecessary accounts, contact movement and contact merging, cloud org movement etc
• Front-line/Tier-1 Support for Sales via the Sales Operations Case Queue, including initial triage of new Cases, fixing/resolving/responding to Cases as knowledge & experience allows, and raising cases to Salesforce.com Administrators or other teams like Deal Desk where appropriate
• Serve as an initial point of escalation from other Sales Support functions (Deal Desk, Commissions, Support Operations) where they need assistance from SalesOps
• Data updates, such as Account/Territory Assignments
• User Administration e.g. activating new users and deactivating departing users in sales tools
• Identification of trends of issues, problems, and requests that may be symptoms of broader opportunities for improvements in processes, tools, or training
• Configuration/setup tasks in Salesforce.com and other Sales Tools, such as our custom Territory Management solution or our user hierarchy management in Aviso (forecasting tool)
• Adaptive to constantly shifting priorities and responsive to unpredictable volume of inbound requests with varying degrees of vitality
• Ability to learn prescribed tasks quickly, and grow into understanding and supporting less prescribed processes along with creating documentation SOPs
• Strong analytical skills, multitasker, gives attention to detail & showcases customer centricity in managing day to day operations
• Identify and qualify new accounts to support the team in managing territory bullpens globally
• Build Pipeline Generation (PG) research reports by researching accounts and executives to identify and build lists of key roles and targets
• Collects, analyzes, and interprets data to identify trends, patterns, and generates insights
• Writing SQL queries to automate manual processes
• Create Sigma/Tableau dashboards
• Analyzing code segments regularly
• Working with internal customers across different time zones
• Create requirement gathering docs, estimate project timelines, UAT scenarios, automation release

Skills & Experience

• Graduate in any discipline with a minimum 2.5 years of sales operations experience is preferred
• Must have good Salesforce Knowhow and basic understanding of objects: account, contact, lead, opportunity
• Hands on experience on Data Loader, Demand Tools or similar tools and knowledge of research databases such as ZoomInfo, InsideView, Crunchbase etc is preferred
• Hands on experience on sales productivity and efficiency tools such as LeadIQ, ZoomInfo, and Cognism is preferred
• Experience in working with ticketing/case management systems e.g. Salesforce, Zendesk, Jira and similar tools
• Able to handle and work with large volume of data
• Understanding of sales cycle and process & data segmentation
• Must have hands on experience on Microsoft Office/G suite and intermediate proficiency in Advanced Excel and Macros
• Must show process and business oriented mindset
• Must have critical thinking, attention to detail, problem solving and troubleshooting attitude
• Should have problem identification and articulation skills
• Experience - 3 yrs in SQL
• Strong Automation Skills with experience in SQL/BI
• Good Data warehouse knowledge
• Bachelor’s degree or higher in Operations, Business, Project Management, Engineering
• Open-minded, creative, and proactive thinking
• Prior experience working with bulk update tools like the workbench

Behavioral & Engagement Expectations

• Team player
• Open to feedback
• Contributor in meetings
• Assertiveness
• Stakeholder management
• Able to carry out repetitive work
• Collaborative mindset
• Customer-Focused Mindset
• Problem-solving attitude
• Analytical skills

Perks & Benefits

• Macbooks are company-standard
• Competitive salary and equity
• Comprehensive Health cover, dental cover, travel insurance & Life Insurance
• 20 weeks of Paternity and 26 weeks of Maternity leave to spend time with new arrivals

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID - 425501

Role Title: Automation & Solution Architect (GCB 4)

Function: Finance System Operations

Role Description:

Senior technical lead for Finance EUC automation scale-up. Accountable for end-to-end technical delivery across demand intake, requirements analysis, build & test, production deployment and RTB change management. Provides consultative input during opportunity scoping, ensuring solutions are feasible and aligned to IT-governed platforms (e.g., Alteryx/ADM) and established controls/guardrails. Leads technical documentation, testing evidence aligned to agreed closure criteria, and supports controlled releases. Partners with Finance Domain BA, POD Lead and platform support to ensure stable, supportable automation.

Skills / Knowledge / Experience:

• Lead & Design automation for EUC (End User Computing) remediation, using AI workflow automation to reduce operational risk, improve control compliance, and accelerate remediation at scale.
• Act as Solution Architect for the end-to-end remediation across Python & Alteryx / FRAME platform, aligning delivery to risk, control, and technology standards.
• Knowledge of Finance process landscape & core systems
• Identify and prioritize EUC remediation opportunities and translate them into an automation roadmap
• Design and deliver AI-assisted remediation capabilities with prompt engineering
• Build automation pipelines to streamline discovery, assessment, remediation tracking, and evidence generation.
• Define human-in-the-loop operating model for AI outputs (review, approval, exception handling) to ensure accountable decision-making
• Familiarity with Python, IT-managed automation platforms e.g., Alteryx
• Experienced in managing end-to-end Testing lifecycle i.e., Unit Testing, SIT, UAT
• Strong in Stakeholder management
• Agile Scrum Master, SAFe, and Project Manager skills set are desirable

Research Associate – Guidepoint Insights 

Location: Gurugram (Delhi NCR) – In-office
Shift: US Hours (approx. 6:00 PM – 2:30 AM IST)

Overview

Guidepoint is launching a centralized Centre for Expert Acquisition (CEA) team to build and scale expert coverage across priority sectors, particularly within Private Markets.

This team will operate differently from traditional recruiting. Instead of reacting to individual client requests, the CEA team builds proactive, programmatic pipelines — mapping markets, identifying priority companies and personas, and continuously recruiting high-value experts aligned to Guidepoint’s long-term strategy.

This is a high-execution, outbound role with significant time spent on phone-based outreach and engagement with senior industry professionals.

The role is fully in-office during US hours and is part of a new, high-visibility team being built from the ground up.

What You’ll Do

As a Research Associate (Strategic Recruiting), you will play a key role in expanding Guidepoint’s expert network in targeted industries and functions.

• Identify and recruit senior industry professionals (executives, operators, customers, investors, subject matter experts) aligned to priority sectors
• Execute high-volume outbound outreach daily via phone, LinkedIn, and email
• Engage and communicate with senior professionals, clearly articulating Guidepoint’s value proposition
• Screen and qualify experts for relevance, depth of experience, and suitability
• Build and maintain accurate profiles in Guidepoint’s CRM systems
• Work closely with internal stakeholders to understand sector priorities and coverage gaps
• Meet and exceed weekly and monthly recruiting KPIs in a performance-driven environment
• Continuously refine outreach strategies based on response rates and conversion trends
• Support onboarding and early activation of newly recruited experts

What You Have

• Bachelor’s degree or higher with strong academic performance
• 0–2 years of experience in recruitment, B2B sales, inside sales, business development, lead generation, or similar roles
• Comfort with cold calling and outbound outreach as a core daily activity
• Strong written and verbal English communication skills
• Willingness and ability to work a fixed US-hours night shift from office (mandatory)
• Results-oriented mindset with a track record of meeting or exceeding targets
• Strong attention to detail and organizational skills
• Intellectual curiosity and willingness to learn about new industries
• Ability to work independently while collaborating closely within a team

Who Thrives in This Role

• Individuals who enjoy fast-paced, target-driven environments
• People comfortable speaking with senior professionals daily
• Self-starters who take ownership and operate with high accountability
• Candidates motivated by performance, growth, and building something from scratch

What Makes This Role Unique

• Direct exposure to senior executives, investors, and industry leaders globally
• Opportunity to help build a new, centralized recruiting engine from the ground up
• High visibility within Guidepoint’s global research and operations leadership
• Clear, KPI-driven performance structure with measurable impact
• Strong career progression into recruiting, strategic sourcing, and research roles

What We Offer

• Competitive base compensation with performance-linked incentives
• Comprehensive medical coverage
• Structured training and onboarding
• Collaborative, high-energy team environment
• Fast-paced, merit-driven growth opportunities

About Guidepoint

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients turn answers into action.

With a network of nearly 1.5 million experts and over 1,300 employees worldwide, Guidepoint delivers on-demand intelligence to leading organizations across industries.

We are committed to fostering a diverse and inclusive environment and building a culture where different perspectives drive better outcomes.

Team Lead – Strategic Recruiting (Centre for Expert Acquisition – CEA)

Location: Gurugram (Delhi NCR) – In-office
Shift: US Hours (approx. 6:30 PM – 2:30 AM IST)

Overview

Guidepoint is launching a centralized Centre for Expert Acquisition (CEA) team focused on building and scaling expert coverage across priority sectors, particularly within Private Markets.

This team will operate as a proactive recruiting engine — mapping markets, identifying high-value companies and personas, and continuously building pipelines of senior industry experts aligned to Guidepoint’s long-term strategy.

We are hiring a Team Lead to build and run this function on the ground.

This is a player-coach role with full ownership of execution, team performance, and day-to-day operations. You will be responsible for setting the tone, building team discipline, driving output, and ensuring consistent delivery against aggressive recruiting targets.

You will also serve as the on-ground representative for global leadership, acting as the eyes and ears for the Global Director of Research & Operations and ensuring the team operates with high accountability, energy, and execution rigor.

This role is fully in-office during US hours and requires strong leadership presence during late evening/night shifts.

What You’ll Do

1. Build & Run the Team

• Support hiring and onboarding of a team of 4 Research Associates during the pilot phase
• Establish daily operating rhythm, structure, and execution discipline from day one
• Set clear expectations on outreach volume, quality, and performance standards
• Create a high-energy, high-accountability team environment

1. Drive Execution (Player-Coach)

• Personally execute recruiting mandates alongside the team
• Lead by example in outbound activity (calls, emails, LinkedIn outreach)
• Step in on high-priority or complex recruiting situations
• Ensure consistent pipeline generation and conversion

1. Performance Management & KPIs

• Own team-level KPIs including:
• Outreach volume
• Response rates
• Recruit-to-activation conversion
• Productivity per associate
• Track daily and weekly performance metrics
• Identify gaps early and drive corrective actions
• Continuously optimize sourcing and outreach strategies

1. Coaching & Capability Building

• Train associates on:
• Cold calling and outreach techniques
• Messaging and positioning
• Objection handling with senior professionals
• Provide real-time feedback and structured coaching
• Build confidence and communication skills within the team

1. Stakeholder Coordination

• Partner closely with global stakeholders to align on:
• Target sectors
• Priority companies and personas
• Coverage gaps
• Ensure clarity and speed in execution against global priorities

1. Culture & Floor Leadership

• Set the culture for a night-shift, performance-driven team
• Maintain energy, motivation, and discipline during late hours
• Ensure strong team cohesion and accountability
• Create an environment where performance is visible and rewarded

1. Operational Ownership

• Ensure accurate CRM usage and data quality
• Maintain compliance standards in recruiting and onboarding
• Support implementation of tools, workflows, and process improvements
• Act as the first escalation point for day-to-day challenges

1. Leadership Interface

• Serve as the primary on-ground point of contact for global leadership
• Provide regular updates on team performance, challenges, and insights
• Surface risks early and propose solutions
• Translate strategic direction into day-to-day execution

What We’re Looking For

• 4–7 years of experience in recruitment, executive search, inside sales, B2B sales, or similar outbound-heavy roles
• Prior experience managing or mentoring teams (formal or informal)
• Strong comfort with high-volume outbound activity and phone-based engagement
• Proven ability to operate in target-driven, performance-oriented environments
• Strong written and verbal English communication skills
• Willingness and ability to work a fixed US-hours night shift from office (mandatory)
• High ownership mindset with ability to operate in an unstructured, build-from-scratch environment
• Strong organizational skills and attention to detail
• Ability to manage pressure, maintain composure, and drive outcomes

Who Thrives in This Role

• Individuals who enjoy building teams and systems from the ground up
• Leaders who are comfortable being hands-on and execution-focused
• People who bring energy and presence to the floor, especially during night shifts
• Candidates who take pride in driving results through others
• Those motivated by ownership, visibility, and growth

What Makes This Role Unique

• Opportunity to build and lead a new global recruiting function from day one
• High visibility with senior leadership across global teams
• Direct impact on Guidepoint’s long-term content and client strategy
• Combination of execution, leadership, and strategy in a single role
• Clear path for growth as the team scales

What We Offer

• Competitive base compensation with performance-linked incentives
• Comprehensive medical coverage
• Structured onboarding and training
• High-ownership role with real impact
• Fast-paced, merit-driven growth environment

About Guidepoint

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients turn answers into action.

With a network of nearly 1.5 million experts and over 1,300 employees worldwide, Guidepoint delivers on-demand intelligence to leading organizations across industries.

We are committed to fostering a diverse and inclusive environment and building a culture where different perspectives drive better outcomes.