This is an onsite role based at Nextiva’s Guadalajara office (Calle Amado Nervo 2200, Jardínes del Sol, 45050 Zapopan, Jal.) Working together onsite strengthens how we operate, enabling faster decisions, clearer communication, and stronger execution, so you can make a greater impact and move work forward with speed and clarity. 

In-Office Expectation: This role is expected to work onsite five days per week, supporting a highly collaborative, in-person team environment. 

Provides focus and drives consistency in the execution of all customer service-related matters and answering inbound and outbound calls from existing customers. Our Customer Care teams foster trust with existing customers by both educating and selling them on the value of Nextiva.

The successful Customer Service Representative will develop and execute a customer-focused strategy that will lead to greater retention and drive repurchase loyalty and will nurture the customer relationship acting as a sales enabler to drive repurchase loyalty toward Nextiva equipment and services. This individual ensures maximum correlation between customer requirements and Nextiva products and/or services to strive for consistent delivery by exceeding customer expectations. Additionally, they will aim to uphold the Nextiva mission statement of AMAZING Service while holding accountability for all departments and team members.

• Over 90% of the communication in this role will be in English (verbal & written). Please send us your resume in English when applying
• This person will be an employee of Nextiva, supporting Nextiva customers 
• This position will be 100% on-site at our Nextiva Guadalajara office.  Want to check out our AMAZING culture? Follow Nextiva Mexico on Instagram: @nextiva_mexico 
• Be sure to check out our rewards & benefits listed below 

The Day-to-Day:

• Inbound and outbound point-of-contact for service-related activities, ensures consistent communication and sells the value of the Nextiva product line.
• Responsible for answering calls out of a live queue.
• Utilize real time resources to overcome customers objectives and cancellations.
• Address service removal and cancellation requests while addressing a variety of customer needs within different levels of complexity.
• Focusing on determining the root cause; selecting and explaining the best solution; expediting correction or adjustment for first call.
• Responds with a sense of urgency and accuracy to overcome customers objectives and cancellations.
• Expediting correction or adjustment; following up to ensure timely resolution and to provide the best customer experience and a positive business relationship moving forward.
• Account retention, account reconciliation, account updates, document requests, invoices, contract negotiations, etc.
• Coordinates service activities with Nextiva’s Legal, Sales, Operations, Billing, Collections and Technical Support teams to ensure all customer needs and expectations are met.
• Ensures compliance levels are met in accordance with all maintenance contracted service level agreements.
• Ability to identify the customers need and recommend additional Nextiva products and services.
• Demonstrates excellent interpersonal, written, and oral communication skills Including the ability to ask probing questions to understand concerns and overcome objections while finding opportunities to upsell or cross sells.
• Meets Quality Assurance Requirements and other key performance metrics.

Job Qualification/Requirements:

• 2+ years of retention/sales experience or customer-facing phone support with a strong practice of empathy, confidence, and assertiveness when communicating with customers.
• English language fluency required (both verbal and written).
• Be comfortable to communicate with customers by phone, email, and chat.
• High sense of urgency and demonstrated ability to take ownership and meet defined metrics.
• Ability to cross-sell and/or upsell when appropriate.
• Strong problem-solving, negotiation, and customer retention skills.
• Proven experience in delivering and communicating on time.
• Ability to establish and maintain strong cross-departmental relationships.
• Excellent written and verbal communication skills.
• Proficient in MS Office/ Office 365 (Word, Excel, PowerPoint), Google, Microsoft Teams
• Ability to thrive in a fast-paced, constantly evolving environment.
• 100% on-site.
• This position demands the capacity to work flexible hours, and there may be instances where additional work hours, as well as weekend and holiday shifts, may be required.
• The candidate must have reliable transportation and be able to work Nextiva’s Arizona time (MST).

Competencies:

• Oral/Written/Persuasive Communication, Interpersonal Awareness and Influencing Others

Nextiva DNA (Core Competencies)

Nextiva’s most successful team members share common traits and behaviors:

• Drives Results: Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go.
• Critical Thinker: Data-driven, forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work.
• Right Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates.

Total Rewards

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office.

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary, hourly wages, incentives, or bonuses.

• Health 🍏- Major Health insurance for you, your legal partner, and children under 25 years, including Vision and Dental coverage
• Insurance 💼- Life Insurance (24 times your monthly salary)
• Work-Life Balance ⚖️ - Newly hired full-time employees at Nextiva receive 10 personal days before their first anniversary, 12 vacation days on their first anniversary, and 5 personal days annually thereafter in addition to vacation time
• Financial Security 💰- Enjoy a 30-day Christmas bonus, 50% vacation premium, company-matched food vouchers (1 UMA/month), and a 13% matched savings fund (capped at 1.3x annual UMA)
• Wellness 🤸‍- Employee Assistance Program and comprehensive wellness initiatives
• Growth 🌱- Access to ongoing learning and development opportunities and career advancement

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career!

#LI-AL1 #LI-Onsite

Clari + Salesloft are building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we’re building the industry’s first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth.

With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate.

Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future.

At Salesloft, our Billings and Collections Revenue Analyst will be pivotal to our company’s success. You will be a key member of our fast-growing and high-performing Finance and Corporate Services department This role will be an integral part in the organization’s order-to-cash and customer analytics process and will contribute to the organization’s financial processes and play a critical role in customer account reconciliations, activities, and key performance indicators.

On a day-to-day basis, you will be responsible for partnering with various departments to ensure exceptional customer service for our customers.  Specifically, you will: 

• Maintain ownership for managing and mitigating accounts receivable delinquency. This will require reaching out to customers in a fast-paced, goal-oriented accounting and finance department. 
• Manage and triage billing cases to reach a resolution
• Support all of the revenue accounting needs

In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to create a culture of cash and build best-in-class credit & risk management policies. You will have an opportunity to make a difference. 

WHAT WE’RE LOOKING FOR:

We are seeking a results-oriented, motivated, self-driven individual with a proven track record of successful invoice collections operations and customer service, preferably in a high-growth software as a service environment.

If you’re looking for an opportunity to learn more, do more, and become more, then becoming a Billings and Collections Revenue Analyst is the career path for you!

THE TEAM:

Our Salesloft’s Finance and Corporate Services team is comprised of seasoned and up-and-coming Saas accounting and financial professionals who are all aligned on one vision and mission:

• Vision: Fundamentally transform the way buyers and sellers drive repeatable outcomes
• Mission: Bring science to the art of sales 

The Finance and Corporate Services team consists of results-oriented SaaS accounting and finance professionals that are committed to supporting and adding-value to the business mission of redefining the Sales Engagement space and activating the authentic seller in all of us.

They are also the epitome of our core values and every day they… Lead with humility and respect, Earn customer trust, Put team over self, Redefine what’s possible and Deliver big results. 

THE SKILL SET:

• Proven experience with collections, accounts receivable, and billing core functions in a high-growth, fast-paced environment.
• 2-4+ years of progressive customer service and/or Revenue Analyst experience
• Experience in full cycle order to cash process for a software and subscription-based revenue company
• Proven knowledge of collection techniques 
• A problem solver with great attention to detail and strive to provide customers with world-class experience. 
• Working experience with NetSuite, Salesforce, and/or YayPay/Tesorio is a plus
• Highly detail-oriented and organized in work and ability to meet assigned deadlines
• Ability to act and operate independently
• Strong analytical skills with high proficiency in Excel
• Ability to work cooperatively and collaboratively with all levels of employees, and management to maximize performance, creativity, problem solving, and results
• Strong interpersonal, written and oral communication, and facilitation skills which will enable him/her to interact with a range of personalities and styles and be able to establish effective relationships with all levels of the organization.
• Demonstrated ability to multi-task and balance numerous priorities in a fast-paced operational environment.
• Takes ownership; ability to set a strategy and motivate others to achieve necessary deliverables
• Unquestionable integrity and personal ethics
• Bachelor's degree

Please note that all official communication regarding job opportunities at Clari + Salesloft will come from an @clari.com  or @ salesloft.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Clari + Salesloft, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Careers site.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment — all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration.

#LI-REMOTE

The opportunity:

As Flexport embarks on our goals for 2026 and beyond, we will be rapidly expanding our presence in new markets. As Country Manager, you will build and lead our local teams, drive our market presence, oversee end-to-end operations, and cultivate partnerships with local partners to ensure seamless service delivery and growth. You will establish and infuse Flexport’s culture and values in daily operations, exhibiting grit and a bias to action. This role is pivotal to our success in expanding across LATAM and delivering exceptional value to our customers.

You will:

• Lead and Manage Operations: Oversee all operational aspects of our business in the country, ensuring efficiency, compliance, and alignment with global standards.
• Develop and Execute Strategy: Build and implement local business strategies that align with regional and global objectives, driving growth and profitability.
• Foster Partnerships: Identify, negotiate, and maintain partnerships with local partners to optimize service offerings and expand our network.
• Manage and Grow the Team: Recruit, develop, and lead a high-performing local team, fostering a culture of excellence and accountability.
• Drive Customer Success: Ensure outstanding customer experience by maintaining service quality, resolving issues, and building long-term client relationships.
• Own and execute Flexport Mexico’s commercial strategy: Overseeing the local sales organization to drive growth with existing customers while acquiring new logos and expanding Flexport’s footprint in the Mexican market.
• Monitor Market Trends: Analyze local market trends, customer needs, and competitive landscapes to identify new opportunities and maintain a competitive edge.
• Ensure Compliance: Uphold legal, regulatory, and ethical standards across all aspects of the operation.

You should have:

• Leadership Experience: 10+ years of progressive experience in logistics, freight forwarding, or supply chain management, with a minimum of 7 years in a leadership role.
• Commercial & Sales Experience: You have a proven track record in growing freight forwarding business in Mexico, holding strong relationships with local buyers of freight forwarding services.
• Market Knowledge: Deep understanding of the logistics landscape in the Mexico market and experience working with local partners, airlines, shipping lines, and government regulations.
• Strategic Thinking: Proven ability to develop and execute operational strategies that drive growth and efficiency.
• Partnership Building: Strong negotiation and relationship-building skills, with experience managing customer and partner relationships
• Operational Expertise: Hands-on experience managing complex supply chain operations, including process improvement and technology implementation.

Help our customers improve their global supply chains

The Opportunity:

The Global Operations Specialist is a critical part of Flexport's mission to make global commerce so easy there will be more of it. In this role, your direct customers are the partners within your region: our Flexport Squad Operations teams and customs teams, subcontractors, carriers, and terminals. Your work directly supports Flexport’s end customers in achieving their logistics goals by executing the end-to-end movement of shipments. Most importantly, you will play a pivotal role in building the next operational model at Flexport: allowing us to effectively scale to achieve our mission.

As a Global Operations Specialist, you are obsessed with executing a shipment lifecycle through ensuring data integrity is maintained at the highest standard and delays are minimized with urgency and bias to action.

As a new team member in our Americas Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will

• Be responsible for executing the movement of containers and air freight to availability at the port or warehouse of destination 
• Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately
• Serve as the first point of escalation for issue resolution, ensuring prompt and effective resolution to provide the best customer experience. 
• Use metrics to spot opportunities to improve and deliver great performance in your role, including data quality and shipment milestone timeliness.
• Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-level Agreements (SLAs) in-line with productivity goals.
• Analyze data to root-cause defects and support continuous improvement efforts. 
• Execute on shipment delivery appt coordination and any reporting functions needed to support our clients business needs

You should have

• Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply!
• Excellent customer service skills with the ability to effectively empathize and prioritize the needs of a diverse customer base. You have the ability to troubleshoot and handle challenging customer issues and can successfully de-escalate or escalate issues until they are fully resolved 
• Fluency in English, both written and verbal
• Strong attention to detail in a high-energy, fast-paced environment
• The ability to work flexible hours: this role requires working variable hours to match when customers need us most. You may be required to work national holidays, weekends, swing or night shifts, and may be asked to render overtime based on business needs. You will be based out of Flexport’s first operations center wholly dedicated to providing the best experience for Flexport’s customers.

🚀 The Opportunity

Our Talent team’s mission is to deliver exceptional hiring outcomes by creating an inclusive, engaging experience for candidates and employees alike. We identify and attract top talent, with a strong focus on early-career professionals and internal mobility.

We are hiring a Recruiter to help build our next generation of high-potential talent. You’ll focus primarily on high-volume hiring for Operations. You’ll own many candidate screens each day, help us scale our internal mobility culture, and bring fresh recruiting ideas to the table. If you are polished, detail-minded, motivated to build, and excited by volume + impact, this is your role.

🎯 You Will

• Own full recruiting cycles for Operations roles, primarily.
• Source and engage high-potential candidates (new grads, 1–3 years’ experience) to build robust pipelines.
• Conduct a high volume of candidate screens daily, while maintaining consistency and candidate experience.
• Partner with hiring managers and the recruiting team to plan hiring strategies, manage priorities, and deliver results.
• Monitor recruiting metrics (e.g. conversion rates, time-to-hire, source efficacy), identify bottlenecks, and propose improvements.
• Serve as an ambassador of our employer brand — design outreach campaigns, campus programs, referral initiatives, etc.
• Experiment with and adopt modern recruiting tools (automation, AI-assisted sourcing, outreach personalization).

💡 You Should Have

• Bachelor’s degree.
• 2+ years of recruiting experience (in-house or agency), ideally with some exposure to volume / Operations hiring.
• Exceptional organization skills; ability to track many parallel processes without dropping balls.
• Strong verbal and written communication skills — you’ll represent Flexport to many early-career candidates.
• Detail orientation, especially in managing data, candidate handoffs, and feedback loops.
• Comfort working with metrics and data — you’ll use them to optimize your work.
• A growth mindset — you enjoy learning, adapting, and improving processes.
• Bonus (not required): experience with sourcing automation tools, personalization of outreach, or employer branding initiatives.

🌟 Why Flexport

• Hands-on recruiting impact — you’ll directly shape our early-career and Operations talent pipeline.
• Internal mobility focus — many of our hires transition into other roles; you’ll help map and support career paths within the company.
• Modern tools + experimentation — we encourage testing new sourcing / recruiting tech (e.g. AI-assisted tools, personalization, automation) to improve velocity and quality.
• Mentorship and growth — you’ll be developing under experienced recruiting leaders, with a clear path to senior recruiter / recruiting lead roles.
• Culture that values feedback, creativity, and iteration — your ideas will be taken seriously, and you’ll have space to try new things.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job Title: Order Management Analyst

Location: Guadalajara, MX -  Remote

This is a fully remote opportunity and can be worked from any location in Mexico. Candidates must be based in Mexico and be able to travel to the office in Guadalajara as needed. 

ABOUT THE COMPANY:

Clari + Salesloft are building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we’re building the industry’s first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth.

With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate.

Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future.

THE OPPORTUNITY:

At Clari + Salesloft, our Order Management Analyst will be pivotal to our company’s success. You will be a driver of critical revenue processes - working in lockstep partnership with sales leadership, account teams, and internal stakeholders (legal, accounting, finance, partnerships, professional services, and more). You will provide next level support in securing the accurate and timely processing of orders.

On a day-to-day basis, you will be responsible for:

• End to end management of the order close process and subscription management process
• Reviewing order documentation, purchase orders, and legal agreements to validate accuracy and compliance with internal policies and controls
• Accurately booking opportunities in SFDC systems and ensuring that data is appropriately reconciled against the order 
• Collaborating with a global team of order management professionals to resolve non-standard order issues
• Ensuring order data is properly transitioning between downstream systems and departments
• Owning the resolution path for order discrepancies, working in partnership with Sales Teams and Deal Desk on timely resolution
• Working with internal stakeholders to quickly resolve order issues and answer order related inquiries
• Proposing process improvements, track order volume and activity, and respond to tickets in a timely manner
• Reconciling and auditing self-service transactions, working closely with revenue accounting and revenue operations teams
• Performing UAT for system improvements, as required

WHAT WE’RE LOOKING FOR:

We are seeking a professional who will support critical revenue processes end to end. You’ll partner closely with account teams and internal stakeholders (Legal, Accounting, Finance, BizApps, Professional Services, and more) to ensure orders are processed accurately, on time, and in compliance with internal policies. You will help maintain clean data across systems and provide exceptional service on order-related questions and issues.

If you’re looking for an opportunity to learn more, do more, and become more, then becoming an Order Management Analyst is the career path for you!

THE TEAM:

Our  Clari + Salesloft [Order Management ] team is comprised of seasoned and up-and-coming deal and revenue operations professionals  who are all aligned on one vision and mission:

• Vision: Fundamentally transform the way buyers and sellers drive repeatable outcomes
• Mission: Bring science to the art of sales 

The Order Management team drives efficiency and accuracy across all order close processes and is a critical part of how we run revenue. The team sits within Deal Desk, providing operational rigor, analytical strength, and a strong customer-service mindset to our internal partners in Sales, Finance, Accounting, Legal, RevOps, and BizApps.

THE SKILL SET:

• 2-4 years of experience in an order management, deal desk, finance, sales operations, or revenue operations function
• A relentless focus on execution and operational excellence
• Exceptional customer service orientation with meticulous attention to detail
• Excellent verbal and written communication skills with the ability to build strong cross-functional relationships
• Ability to work in a fast paced environment and flexibility to work extended hours during end of month, end of quarter, and high volume periods
• Strong SFDC and Excel skills
• Knowledge of basic revenue recognition principles

At Clari + Salesloft, we are committed to creating an inclusive and supportive workplace where everyone belongs and can thrive. We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings.

We are proud to be an Equal Opportunity Employer and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law.

If you’re excited about this role even though your experience may not perfectly match every requirement, we encourage you to apply. We are actively hiring across multiple geographies and would love to welcome passionate, curious, and mission-driven individuals to our growing team. Explore our open roles and consider joining us!

#LI-Remote

Please note that all official communication regarding job opportunities at Clari + Salesloft will come from an @clari.com  or @ salesloft.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Clari + Salesloft, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Careers Page.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment — all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration.

Position Overview

The Customer Success Manager (CSM) oversees a portfolio of accounts and ensures an amazing customer experience, as measured by NPS, net revenue retention, referrals and product usage indicators.

As the key contact point for the customer relationship on Diligent products. The CSM will perform hands-on account management activities as well as collaborate with other team members in coordinating successful customer onboarding, training and ongoing customer relationships to ensure long-term satisfaction.

Key Responsibilities

• Renew and grow a set of customer accounts by proactively anticipating needs, recommending additional products and services and providing an excellent customer experience as measured by revenue retention and customer product usage.
• Increase overall client satisfaction with Diligent measured through Net Promoter Score.
• Provide a seamless and ‘best in class’ customer experience through all phases of the customer lifecycle - coordinating with the client implementation and project teams, administrative staff, IT Team, and users of the Diligent application/s.
• Collaborate internally to be the voice of the customer across other departments, including with the sales, expansion, services, marketing, finance, customer transactions and operations teams.
• Be heavily intertwined with the Expansion Sales team in spotting, qualifying and passing on expansion leads.
• Facilitation alongside the Implementation team of the core Boards product and modules with senior stakeholders to the client including C-Suite and Directors.
• Build and maintain strong direct client relationships with key stakeholders & retain those relationships.
• Seek out client advocacy related initiatives.

Required Experience/Skills:

• Fluency in additional languages to English are desirable.
• Build and maintain strong direct client relationships with key stakeholders & retain those relationships.
• Seek out client advocacy related initiatives.
• Some experience in enterprise level account management (preferably in SaaS).
• Some experience in sales CRM applications such as Salesforce.
• Excellent communication and presentation skills, with the ability to manage multiple stakeholders.
• Strong problem-solving ability, with a natural curiosity around the client’s business needs.
• High level of resilience and a positive attitude when faced with adversity.
• Passionate about technology with a solution-centric mindset.

ABOUT THE COMPANY:

Clari + Salesloft are building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we’re building the industry’s first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth.

With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate.

Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future.

THE OPPORTUNITY:

At Clari + Salesloft, our Business Systems/Salesforce Administrator will be pivotal to our company’s success. You will be a key member of our fast-growing and high-performing Enterprise Business Systems Team - leading strategy, planning, implementation, advanced configuration, and business process optimization efforts primarily within Salesforce (Sales Cloud and Service Cloud), with significant overlap into our interconnected go-to-market (GTM) systems. You will have a passionate, capable team supporting you. 

On a day-to-day basis, you will be responsible for the strategy, development, and architecture of systems aligned to a business function. Specifically, you will:

• Serve as a Salesforce Administrator for Sales Cloud and Service Cloud, executing complex configuration, declarative development, security, and maintenance.
• Partner with stakeholders not just to fulfill requests, but to interrogate business processes and uncover the root challenges behind every feature request.
• Manage the integration and data flow between Salesforce and key marketing/sales enablement systems
• Act as the product owner for key business systems, defining product roadmaps, prioritizing features, and managing the system lifecycle
• Integrations and advanced configurations/support
• Collaborate with business leaders across departments to align system strategies with business goals and develop integrated system roadmaps
• Identify and implement system-driven solutions to optimize business processes, improve efficiency, and reduce manual effort
• Create and maintain comprehensive documentation of system data flows, business processes, and configurations to ensure knowledge sharing and system maintainability
• Establish and enforce standards and procedures for system configuration management to ensure consistency, reliability, and compliance

In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to impact how we operate internally through technology. You will have an opportunity to make a difference. 

WHAT WE’RE LOOKING FOR:

We are seeking a business systems expert - someone with a drive to produce positive change and an eye for detail. You will have a keen eye for opportunities to improve systems and processes, and you are excited to work cross-functionally to make it happen. You are passionate about building relationships, aligning system outcomes to business goals, and helping others succeed. To thrive in this role, you will constantly be developing your skills, keeping up with software trends, building great relationships internally - understanding their priorities and challenges, and networking externally to learn from others’ experiences. You possess an innate curiosity that drives you to pull on threads until you fully understand a functionality or problem.

If you’re looking for an opportunity to learn more, do more, and become more, then becoming a Business Systems Administrator is the career path for you!

THE TEAM:

Our Clari + Salesloft Enterprise Business Systems team is comprised of seasoned and up-and-coming systems experts who are all aligned on one vision and mission:

• Vision: Fundamentally transform the way buyers and sellers drive repeatable outcomes
• Mission: Bring science to the art of sales 

The Enterprise Business Systems team consists of administrators and engineers who drive the business forward and forge their own success.  The Lofters on our team share a few common traits: they are self-starters, passionate about solving complex challenges, naturally curious, driven to learn and grow their skills, and aggressively pursuing AI efficiencies.

THE SKILL SET:

• Bachelor's degree 
• 2+ years hands-on experience as a Salesforce Administrator/Business Analyst
• Salesforce Certification is a plus
• Strong understanding of enterprise business systems (e.g., CRM, ERP, HRIS).
• Experience in Sales or Business Operations is a plus
• Experience in designing, implementing, and supporting enterprise-level business systems.
• Proven experience with system integrations and middleware technologies.
• Excellent analytical, problem-solving, and process optimization skills.
• Strong communication, collaboration, and stakeholder management abilities.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Experience with business process mapping and documentation.
• Knowledge of system configuration management principles and best practices.
• Ability to define and promote best practices for system usage and administration.
• Project management skills, including planning, execution, and risk management.

At Clari + Salesloft, we are committed to creating an inclusive and supportive workplace where everyone belongs and can thrive. We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings.

We are proud to be an Equal Opportunity Employer and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law.

If you’re excited about this role even though your experience may not perfectly match every requirement, we encourage you to apply. We are actively hiring across multiple geographies and would love to welcome passionate, curious, and mission-driven individuals to our growing team. Explore our open roles and consider joining us!

#LI-Remote

Please note that all official communication regarding job opportunities at Clari + Salesloft will come from an @clari.com  or @ salesloft.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Clari + Salesloft, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Careers Page.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment — all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration.

Associate IT Operations Specialist 

Location: Guadalajara   Mexico Hybrid - This is a hybrid position, which will require the ability to be onsite in our Guadalajara, Mexico office as needed. Candidates must be based in Guadalajara.

ABOUT THE COMPANY:

Clari + Salesloft are building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we’re building the industry’s first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth.

With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate.

Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future.

THE OPPORTUNITY:

At Clari + Salesloft, our Associate IT Operations Specialist will be pivotal to our company’s success. You will be a key member of our fast-growing and high-performing IT Support team and will serve on the front lines ensuring our employees have the technology they need to be successful.

On a day-to-day basis, you will be responsible for proactively and reactively serving employees through technology. Specifically, you will:

• Respond to IT tickets to troubleshoot technical issues, install software, or issue additional equipment, both on-site in Guadalajara and remotely
• Setup new employee MacBooks, monitors, and any other necessary equipment
• Assist with technology requirements in our Guadalajara office
• Providing versatile on-site technical support for company events at both internal facilities and external third-party locations
• Assist with building out conference rooms and office space: mount audio visual equipment and cable management, etc.
• Accountable for managing receipt, documentation, and storage of IT equipment
• Partner with our IT Systems, InfoSec, and People teams as needed, for things like escalation and employee lifecycle support

In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to experience collaboration and cross-training daily..  You will have an opportunity to make a difference. 

WHAT WE’RE LOOKING FOR:

We believe IT is about empowering people, not just supporting technology. We’re seeking an IT professional who pairs deep technical expertise—from common troubleshooting processes to operating system architecture—with a genuine passion for user support. If you have the drive to master new tech and the communication skills to make it accessible to others, we want to meet you.

If you’re looking for an opportunity to learn more, do more, and become more, then becoming an Associate IT Operations Specialist is the career path for you!

THE TEAM:

Our  Clari + Salesloft Information Technology team is comprised of seasoned and up-and-coming IT Professionals who are all aligned on one vision and mission:

• Vision: Fundamentally transform the way buyers and sellers drive repeatable outcomes
• Mission: Bring science to the art of sales

THE SKILL SET:

• Experience providing technical support while ensuring a great customer experience
• Experience with Apple Mac hardware and macOS
• Familiarity with Microsoft Windows and and other operating systems
• Familiarity with business collaboration systems (e.g. Google Workspace, Slack)
• Familiarity with A/V hardware and video conferencing systems (e.g. Zoom, Google Meet)
• Awareness of computer networking terms and concepts
• Awareness of device, identity, & access management terms and concepts

If you are 

• Someone with a desire to help people use technology better
• An excellent communicator, both in conversation and writing
• Organized, with an attention to detail
• Self-directed, with an aptitude for learning
• Humble, with a willingness to own and learn from failure
• Systematic, with the ability to trace technical issues and document processes

At Clari + Salesloft, we are committed to creating an inclusive and supportive workplace where everyone belongs and can thrive. We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings.

We are proud to be an Equal Opportunity Employer and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law.

If you’re excited about this role even though your experience may not perfectly match every requirement, we encourage you to apply. We are actively hiring across multiple geographies and would love to welcome passionate, curious, and mission-driven individuals to our growing team. Explore our open roles and consider joining us!

#LI-Hybrid

Please note that all official communication regarding job opportunities at Clari + Salesloft will come from an @clari.com  or @ salesloft.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Clari + Salesloft, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Careers Page.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment — all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration.

Job Title: Staff Accountant II 

Location: Guadalajara

THE OPPORTUNITY:

Clari + Salesloft are building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we’re building the industry’s first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth.

With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate.

Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future.

At Salesloft, our Staff Accountant II (“SA II”) will be pivotal to our company’s success. You will be a key member of our fast-growing and high-performing accounting team. This role will be focused on accounts receivable, accounts payable, treasury operations, day-to-day accounting operations, and general ledger management. The SA II will contribute to the organization’s financial processes and play a critical role in balance sheet reconciliations, accounting activities, and month-end close.

On a day-to-day basis, you will be responsible for partnering with various departments to ensure exceptional customer service to our internal stakeholders. In addition to supporting all corporate accounting needs, this role will execute month-end close processes. You will be reconciling account balances and bank statements, maintaining general ledger accounts, analyzing the budget to actual, and carrying out month-end close procedures. The SA II will reconcile cash by day and by month, assist with cash forecasting, and support treasury operations including bank relationship management. You will be responsible for Accounts Payable and Accounts Receivable, partnering with vendors, customers, and internal stakeholders to process requisitions, POs, invoices, and collections through Coupa. The SA II will significantly contribute to the accuracy and completeness of departmental expense accounting and reporting.

In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to be a strategic contributor to our public-readiness journey in a fast-paced goal-oriented accounting and finance department. You will have an opportunity to make a difference.

WHAT WE’RE LOOKING FOR:

We are seeking a detail-oriented, extremely thorough, and very diligent SA II who enjoys working in a fast-paced, high-growth environment.

If you’re looking for an opportunity to learn more, do more, and become more, then becoming a SA II is the career path for you!

THE TEAM:

Our Salesloft’s Accounting & Finance team is comprised of seasoned and up-and-coming accounting and finance professionals.

The Accounting and Finance team consists of results-oriented SaaS accounting professionals with strong analytical skills ensuring timely and accurate records in accordance with company accounting policies and generally accepted accounting principles. The accountants on our team share a few common traits: they are self-motivated, ambitious, and passionate about redefining the Revenue Orchestration space and activating the authentic seller in all of us.

They are also the epitome of our core values: Put Customers First. Team Over Self. Focus on Results. Bias Towards Action. Glass Half Full.

THE SKILL SET:

• Bachelor’s degree in Accounting
• 2-4 years of progressive accounting experience, including accounts receivable, accounts payable, treasury, accounting operations, and general ledger
• Comfortable working on a fast-paced team with changing priorities within a high-growth company
• Strong communication, interpersonal, and presentation skills to interact with various levels of management and build influential relationships with partners in the business
• Positive attitude with a high level of eagerness and aptitude to learn new technology and practices
• Demonstrated ability to multi-task and balance numerous priorities in a fast-paced operational environment.
• Strong knowledge of Excel, with experience in NetSuite a plus
• Experience with treasury operations, including cash reconciliation, cash forecasting, and bank relationship support
• Solid understanding of AR and AP processes, including collections, vendor management, and invoice processing

At Clari + Salesloft, we are committed to creating an inclusive and supportive workplace where everyone belongs and can thrive. We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings.

We are proud to be an Equal Opportunity Employer and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law.

If you’re excited about this role even though your experience may not perfectly match every requirement, we encourage you to apply. We are actively hiring across multiple geographies and would love to welcome passionate, curious, and mission-driven individuals to our growing team. Explore our open roles and consider joining us!

______________________________________________________________________________________________

Please note that all official communication regarding job opportunities at Clari + Salesloft will come from an @clari.com  or @ salesloft.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Clari + Salesloft, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Careers site.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment — all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration.

#LI-HYBRID

Job Title: Staff Accountant II 

Location: Guadalajara

THE OPPORTUNITY:

Clari + Salesloft are building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we’re building the industry’s first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth.

With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate.

Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future.

At Salesloft, our Staff Accountant II (“SA II”) will be pivotal to our company’s success. You will be a key member of our fast-growing and high-performing accounting team. This role will be focused on accounts receivable, accounts payable, treasury operations, day-to-day accounting operations, and general ledger management. The SA II will contribute to the organization’s financial processes and play a critical role in balance sheet reconciliations, accounting activities, and month-end close.

On a day-to-day basis, you will be responsible for partnering with various departments to ensure exceptional customer service to our internal stakeholders. In addition to supporting all corporate accounting needs, this role will execute month-end close processes. You will be reconciling account balances and bank statements, maintaining general ledger accounts, analyzing the budget to actual, and carrying out month-end close procedures. The SA II will reconcile cash by day and by month, assist with cash forecasting, and support treasury operations including bank relationship management. You will be responsible for Accounts Payable and Accounts Receivable, partnering with vendors, customers, and internal stakeholders to process requisitions, POs, invoices, and collections through Coupa. The SA II will significantly contribute to the accuracy and completeness of departmental expense accounting and reporting.

In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to be a strategic contributor to our public-readiness journey in a fast-paced goal-oriented accounting and finance department. You will have an opportunity to make a difference.

WHAT WE’RE LOOKING FOR:

We are seeking a detail-oriented, extremely thorough, and very diligent SA II who enjoys working in a fast-paced, high-growth environment.

If you’re looking for an opportunity to learn more, do more, and become more, then becoming a SA II is the career path for you!

THE TEAM:

Our Salesloft’s Accounting & Finance team is comprised of seasoned and up-and-coming accounting and finance professionals.

The Accounting and Finance team consists of results-oriented SaaS accounting professionals with strong analytical skills ensuring timely and accurate records in accordance with company accounting policies and generally accepted accounting principles. The accountants on our team share a few common traits: they are self-motivated, ambitious, and passionate about redefining the Revenue Orchestration space and activating the authentic seller in all of us.

They are also the epitome of our core values: Put Customers First. Team Over Self. Focus on Results. Bias Towards Action. Glass Half Full.

THE SKILL SET:

• Bachelor’s degree in Accounting
• 2-4 years of progressive accounting experience, including accounts receivable, accounts payable, treasury, accounting operations, and general ledger
• Comfortable working on a fast-paced team with changing priorities within a high-growth company
• Strong communication, interpersonal, and presentation skills to interact with various levels of management and build influential relationships with partners in the business
• Positive attitude with a high level of eagerness and aptitude to learn new technology and practices
• Demonstrated ability to multi-task and balance numerous priorities in a fast-paced operational environment.
• Strong knowledge of Excel, with experience in NetSuite a plus
• Experience with treasury operations, including cash reconciliation, cash forecasting, and bank relationship support
• Solid understanding of AR and AP processes, including collections, vendor management, and invoice processing

At Clari + Salesloft, we are committed to creating an inclusive and supportive workplace where everyone belongs and can thrive. We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings.

We are proud to be an Equal Opportunity Employer and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law.

If you’re excited about this role even though your experience may not perfectly match every requirement, we encourage you to apply. We are actively hiring across multiple geographies and would love to welcome passionate, curious, and mission-driven individuals to our growing team. Explore our open roles and consider joining us!

______________________________________________________________________________________________

Please note that all official communication regarding job opportunities at Clari + Salesloft will come from an @clari.com  or @ salesloft.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Clari + Salesloft, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Careers site.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment — all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration.

#LI-HYBRID

Job Title: Senior Software Engineer

ABOUT THE COMPANY:

Clari + Salesloft are building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we’re building the industry’s first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth.

With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate.

Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future.

THE OPPORTUNITY:

At Clari + Salesloft, our Senior Software Engineer will be pivotal to our company’s success. You will be a key member of our fast-growing and high-performing team where in this role, you will lead the development and scaling of core platform components, ensuring the platform remains reliable, performant, and able to support millions of workflows daily.

On a day-to-day basis, you will collaborate across engineering, product, and operations to solve high-impact challenges and deliver platform capabilities that power enterprise-scale workflows.

Specifically, you will:

• Lead the design, development, and scaling of core data platform components that power ML, AI, analytics, and forecasting products processing millions of data workflows daily.
  
  
• Own the development and operation of critical platform services, including data ingestion, data pipelines, transformations, and observability tooling, improving system reliability and performance.
  
  
• Drive the investigation and resolution of complex technical and production issues, performing root cause analysis and implementing durable solutions.
  
  
• Design reusable platform services, data integration capabilities, and developer tooling that enable teams to build and operate data-driven products efficiently.
  
  
• Lead technical design discussions and contribute to architectural decisions that shape the evolution of the data platform.
  
  
  
• Mentor junior engineers and contribute to raising engineering standards through code reviews, knowledge sharing, and best practices.

In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to bring deep technical expertise, a passion for problem-solving, and a customer-first mindset. We foster an open, collaborative environment and are seeking engineers who enjoy tackling complex operational challenges and improving systems beyond the routine. You will have an opportunity to make a difference. 

WHAT WE’RE LOOKING FOR:

We are seeking a skilled software engineer who is passionate about designing, operating, and sustaining enterprise-scale data platforms. You thrive at improving reliability, performance, and observability, while mentoring others and driving best practices across the team.

If you’re looking for an opportunity to learn more, do more, and become more, then becoming a Senior Software Engineer is the career path for you!

THE TEAM:

Our  Clari + Salesloft Data Platform team is comprised of seasoned and up-and-coming software development professionals  who are all aligned on one vision and mission:

• Vision: Fundamentally transform the way buyers and sellers drive repeatable outcomes
• Mission: Bring science to the art of sales 

The Data Platform team consists of engineers who build and evolve the core platform that powers our products. The team focuses on enabling scalable data processing and providing the foundation that allows product teams to deliver intelligent insights to customers. Engineers on this team collaborate across engineering, product, and support to solve complex distributed systems challenges, helping ensure the platform scales efficiently with the company’s growth.

THE SKILL SET:

• 5+ years of experience building reliable, scalable production software in Java within microservice-based environments..
• Strong understanding of distributed systems and experience troubleshooting and operating production systems.
• Proven ability to improve system reliability, performance, and operational excellence, including incident resolution and root-cause analysis.
• Experience with cloud platforms such as AWS
• Solid experience with relational (PostgreSQL preferred) and NoSQL databases (e.g., MongoDB), including data modeling and performance optimization.
• Demonstrated ability to use observability systems (metrics, logging, tracing, monitoring, alerting) and common Java testing frameworks.
• Excellent collaboration and communication skills across engineering, product, and support teams.

At Clari + Salesloft, we are committed to creating an inclusive and supportive workplace where everyone belongs and can thrive. We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings.

We are proud to be an Equal Opportunity Employer and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law.

If you’re excited about this role even though your experience may not perfectly match every requirement, we encourage you to apply. We are actively hiring across multiple geographies and would love to welcome passionate, curious, and mission-driven individuals to our growing team. Explore our open roles and consider joining us!

#LI-Remote

Please note that all official communication regarding job opportunities at Clari + Salesloft will come from an @clari.com  or @ salesloft.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Clari + Salesloft, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Careers Page.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment — all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration.

Clari + Salesloft are building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we’re building the industry’s first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth.

With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate.

Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future.

THE OPPORTUNITY:

At Clari + Salesloft, our Staff Software Engineer will be pivotal to our company’s success. You will be a key member of our fast-growing and high-performing team where in this role, you will drive the architecture, strategy, and evolution of our platform, ensuring systems are scalable, resilient, and operationally excellent at enterprise scale.

On a day-to-day basis, you will collaborate with engineering, product, and operations leaders to solve complex, cross-team challenges and deliver platform capabilities that underpin critical business workflows.

Specifically, you will:

• Provide technical leadership in designing and evolving the architecture of the configuration-driven data platform that powers ML, AI, analytics, and forecasting products at enterprise scale.
  
  
• Define and drive long-term strategy for platform reliability, scalability, observability, and operational excellence across distributed systems, data pipelines, and transformation frameworks.
  
  
• Lead complex cross-system investigations and guide teams in resolving critical production challenges while implementing long-term structural improvements.
  
  
• Architect and drive the development of platform-level frameworks, services, and tooling that enable engineering teams to build, operate, and scale data-driven products efficiently.
  
  
• Influence platform architecture and technical direction across multiple teams, ensuring data pipelines and workflows remain resilient, maintainable, and scalable as the company grows.
  
  
• Mentor senior engineers and act as a technical multiplier by establishing standards, guiding complex problem-solving, and fostering a culture of operational excellence.

In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to bring deep technical expertise, a passion for problem-solving, and a customer-first mindset. We foster an open, collaborative environment and are seeking engineers who enjoy tackling complex operational challenges and improving systems beyond the routine. You will have an opportunity to make a difference. 

WHAT WE’RE LOOKING FOR:

We are seeking a visionary software engineer who is passionate about shaping the architecture, strategy, and operational health of enterprise-scale data platforms. You excel at defining technical standards, guiding teams, and ensuring platform resilience, maintainability, and operational excellence at scale.

If you’re looking for an opportunity to learn more, do more, and become more, then becoming a Staff Software Engineer is the career path for you!

THE TEAM:

Our  Clari + Salesloft Data Platform team is comprised of seasoned and up-and-coming software development professionals  who are all aligned on one vision and mission:

• Vision: Fundamentally transform the way buyers and sellers drive repeatable outcomes
• Mission: Bring science to the art of sales 

The Data Platform team consists of engineers who build and evolve the core platform that powers our products. The team focuses on enabling scalable data processing and providing the foundation that allows product teams to deliver intelligent insights to customers. Engineers on this team collaborate across engineering, product, and support to solve complex distributed systems challenges, helping ensure the platform scales efficiently with the company’s growth.

THE SKILL SET:

• 8+ years of experience building reliable, scalable production software in Java within microservice-based environments..
• Strong understanding of distributed systems and experience troubleshooting and operating production systems.
• Proven ability to improve system reliability, performance, and operational excellence, including incident resolution and root-cause analysis.
• Experience with cloud platforms such as AWS
• Solid experience with relational (PostgreSQL preferred) and NoSQL databases (e.g., MongoDB), including data modeling and performance optimization.
• Demonstrated ability to use observability systems (metrics, logging, tracing, monitoring, alerting) and common Java testing frameworks.
• Excellent collaboration and communication skills across engineering, product, and support teams.

At Clari + Salesloft, we are committed to creating an inclusive and supportive workplace where everyone belongs and can thrive. We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings.

We are proud to be an Equal Opportunity Employer and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law.

If you’re excited about this role even though your experience may not perfectly match every requirement, we encourage you to apply. We are actively hiring across multiple geographies and would love to welcome passionate, curious, and mission-driven individuals to our growing team. Explore our open roles and consider joining us!

#LI-Remote

Please note that all official communication regarding job opportunities at Clari + Salesloft will come from an @clari.com  or @ salesloft.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Clari + Salesloft, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Careers Page.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment — all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration.

Job Title: Software Engineer Data Platform

Location: Guadalajara MX Hybird

ABOUT THE COMPANY:

Clari + Salesloft are building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we’re building the industry’s first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth.

With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate.

Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future.

THE OPPORTUNITY:

At Clari + Salesloft, our Software Engineer 2 will be pivotal to our company’s success. You will be a key member of our fast-growing and high-performing team where in this role, you will contribute to building and improving components of our state-of-the-art time series data platform, helping ensure it remains scalable, reliable, and performant as it grows.

.

On a day-to-day basis, you will collaborate with teammates across engineering, product, and operations to solve complex challenges and deliver platform capabilities that support mission-critical enterprise workflows.

Specifically, you will:

• Contribute to building and scaling a configuration-driven data platform that powers ML, AI, and analytics/forecasting products and processes millions of workflows daily.
  
  
• Design, implement, test, and maintain data pipelines, ingestion frameworks, and platform services that improve reliability, performance, and scalability.
  
  
• Assist in diagnosing and resolving production issues in distributed data systems, investigating data transformation or pipeline failures, and contributing fixes that improve platform stability and customer experience.
  
  
• Collaborate with engineering, product, and support teams to reproduce issues, validate solutions, and deliver high-quality data-driven features.
  
  
• Contribute to internal tools, automation, and platform capabilities that improve developer productivity and reduce operational overhead.
  
  
• Participate in design discussions and code reviews while learning best practices in distributed systems, platform reliability, and scalable data infrastructure.

In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to bring deep technical expertise, a passion for problem-solving, and a customer-first mindset. We foster an open, collaborative environment and are seeking engineers who enjoy tackling complex operational challenges and improving systems beyond the routine. You will have an opportunity to make a difference. 

WHAT WE’RE LOOKING FOR:

We are seeking a talented software engineer who is passionate about building and maintaining reliable, scalable, and operationally sound data platforms. You enjoy solving problems in distributed systems and contributing to platform stability and continuous improvement.

If you’re looking for an opportunity to learn more, do more, and become more, then becoming a Software Engineer 2  is the career path for you!

THE TEAM:

Our  Clari + Salesloft  Data Platform  team is comprised of seasoned and up-and-coming software development professionals  who are all aligned on one vision and mission:

• Vision: Fundamentally transform the way buyers and sellers drive repeatable outcomes
• Mission: Bring science to the art of sales 

The Data Platform  team consists of engineers who build and evolve the core platform that powers our products. The team focuses on enabling scalable data processing and providing the foundation that allows product teams to deliver intelligent insights to customers. Engineers on this team collaborate across engineering, product, and support to solve complex distributed systems challenges, helping ensure the platform scales efficiently with the company’s growth.

THE SKILL SET:

• 2+ years of experience building reliable, scalable production software in Java within microservice-based environments
• Strong understanding of distributed systems and experience troubleshooting and operating production systems
• Proven ability to improve system reliability, performance, and operational excellence, including incident resolution and root-cause analysis
• Experience with cloud platforms such as AWS
• Solid experience with relational (PostgreSQL preferred) and NoSQL databases (e.g., MongoDB), including data modeling and performance optimization
• Demonstrated ability to use observability systems (metrics, logging, tracing, monitoring, alerting) and common Java testing frameworks
• Excellent collaboration and communication skills across engineering, product, and support teams
  
  

At Clari + Salesloft, we are committed to creating an inclusive and supportive workplace where everyone belongs and can thrive. We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings.

We are proud to be an Equal Opportunity Employer and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law.

If you’re excited about this role even though your experience may not perfectly match every requirement, we encourage you to apply. We are actively hiring across multiple geographies and would love to welcome passionate, curious, and mission-driven individuals to our growing team. Explore our open roles and consider joining us!

#LI-Remote

Please note that all official communication regarding job opportunities at Clari + Salesloft will come from an @clari.com  or @ salesloft.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Clari + Salesloft, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Careers Page.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment — all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration.

Job Title: Senior Creative Program Manager 

Location:   This is a hybrid position, which will require the ability to be onsite in our Guadalajara, Mexico office as needed. Candidates must be based in Guadalajara.

 THE COMPANY:

Clari + Salesloft are building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we’re building the industry’s first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth.

With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate.

Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future.

THE OPPORTUNITY:

At Clari + Salesloft, our Senior Creative Program Manager will be pivotal to our company’s success. You will be a key member of our fast-growing and high-performing as the operations heartbeat of our fast-growing and high-performing Creative & Content team.

On a day-to-day basis, you will be responsible for the creative operations of our team.  Specifically, you’ll excel in: 

• End-to-End Campaign Execution: Drive the full lifecycle of creative and content projects related to brand, product, go-to-market campaigns, demand gen campaigns and events. Manage everything from initial briefing to final delivery while maintaining ownership and accountability for keeping projects on track, ensuring critical project milestones and timelines are met.
• Brand Store Management: Manage the creation and distribution of branded merchandise (clothing and swag). Collaborate with the Creative & Content team, stakeholders, and vendors to ensure beautiful, high quality merchandise.  
• Operational Infrastructure: Own and optimize the creative tech stack (Monday.com), establishing scalable intake processes, automated workflows, and documentation systems that increase transparency.
• Resource & Capacity Planning: Develop data-backed forecasting models to anticipate project demand, managing the balance between internal team bandwidth and external freelancer/agency support.
• Data-Driven Insights: Build and manage reporting dashboards to track "studio health" metrics—including team utilization, SLAs, and delivery speed—transforming raw data into actionable insights for leadership.
• Cross-Functional Leadership: Serve as the primary connective tissue between Creative & Content, Marketing, and Finance teams, ensuring projects are prioritized according to business impact and brand strategy.
• Stakeholder & Vendor Management: Navigate high-pressure decision-making with executives while managing external vendors to ensure technical requirements and design intent are met.
• Continuous Improvement: Lead retrospectives and identify operational bottlenecks to constantly iterate on team communication, tools, and processes.
• Production Oversight: Manage day-to-day operations for specialized functions, such as video studios or event creative systems, including production calendars and post-production delivery.
• Innovation & Automation: Champion the use of AI-driven tools and automation to reduce manual overhead, streamlining operations to unlock more time for the creative process.

In addition to working with a collective of high-caliber marketing professionals, this role is an opportunity to be instrumental in optimizing marketing workflows and output, directly shaping their global impact and driving demonstrable results for the organization.

WHAT WE’RE LOOKING FOR:

We are seeking a candidate who’s part strategic architect and part master executor—responsible for building the systems, workflows, and data infrastructures that allow our designers and writers to do their best work. You’ll sit at the intersection of Creative, Marketing, Product, and Finance, ensuring that every campaign is delivered with excellence, on time, and aligned with our broader business goals.

If you’re looking for an opportunity to learn more, do more, and become more, then becoming a Creative Program Manager is the role for you!

THE TEAM:

Our  Clari + Salesloft Creative & Content team is comprised of seasoned and up-and-coming designers, writers, web designers, content marketers and comms professionals who are all aligned on one vision and mission:

• Vision: Fundamentally transform the way buyers and sellers drive repeatable outcomes
• Mission: Bring science to the art of sales 

THE SKILL SET:

• Experience: 5+ years in Creative Operations, Design Program Management, or Project Management within a high-growth in-house team or agency.
• System Mastery: Expert proficiency in project management platforms (Monday.com), specifically regarding system configuration and automation.
• Analytical Rigor: Proven ability to visualize data using tools like Tableau, Power BI, or Looker to drive strategic recommendations.
• Production Fluency: Deep understanding of the creative lifecycle across digital, video, and physical/event production (familiarity with CAD or 3D fabrication is a plus).
• Capacity Modeling: Skilled in resource forecasting and headcount planning based on project volume and historical data.
• Communication: Exceptional verbal and written skills, with a talent for translating complex creative needs into structured project plans for technical and executive stakeholders.
• Adaptability: A proactive problem-solver who thrives in fast-paced environments and can drive alignment across matrixed organizations.
• AI Integration: A forward-thinking approach to incorporating AI and automation into creative workflows to improve efficiency.

NICE TO HAVE SKILLS:

• Direct experience with Figma or Adobe Creative Cloud to better understand designer workflows.
• Professional certifications such as PMP, CSM (Scrum Master), or platform-specific certifications.
• Experience managing global creative programs across multiple time zones.
• A background in change management, particularly leading software migrations or organizational shifts.

At Clari + Salesloft, we are committed to creating an inclusive and supportive workplace where everyone belongs and can thrive. We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings.

We are proud to be an Equal Opportunity Employer and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law.

If you’re excited about this role even though your experience may not perfectly match every requirement, we encourage you to apply. We are actively hiring across multiple geographies and would love to welcome passionate, curious, and mission-driven individuals to our growing team. Explore our open roles and consider joining us!

#LI-Hybrid

Please note that all official communication regarding job opportunities at Clari + Salesloft will come from an @clari.com  or @ salesloft.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Clari + Salesloft, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Careers Page.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment — all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration.