Director of Software Development

Position Summary

The Director of Software Development leads multi-disciplinary engineering organizations responsible for delivering, testing, and supporting enterprise software products. This role owns execution, quality, and operational outcomes across development, test, and PMO teams, while embedding AI and metrics-driven decision-making into daily engineering practice.

Local architects and development, test, and PMO managers report to this role.

Key Responsibilities

• Own end-to-end software delivery through managers, aligning execution to business objectives, customer outcomes, and operational reliability.
• Establish and enforce modern SDLC practices across development, testing, and support.
• Drive AI-first engineering execution, embedding AI into development, testing, release, and support workflows as a standard operating model.
• Lead and coach engineering managers and architects, building a culture of accountability, continuous improvement, and measurable outcomes.
• Operate a metrics-driven engineering organization using delivery, quality, and reliability signals to guide decisions.
• Oversee testing and support organizations to ensure high product quality, rapid incident resolution, and strong customer satisfaction.
• Identify delivery, quality, and operational risks and implement mitigation strategies informed by data and analytics.
• Communicate progress, risks, and outcomes clearly to senior leadership.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or related field.
• Proven experience leading software development organizations through multiple layers of management.
• Strong background in metrics-driven engineering, including DORA metrics and SRE-informed operating models.
• Experience applying SRE principles such as SLIs, SLOs, error budgets, observability, and incident management.
• Demonstrated hands-on leadership integrating AI into software development, testing, and support workflows.
• Excellent leadership, communication, and organizational skills.
• Experience with Agile and modern software delivery practices.

Preferred Experience

• Hands-on familiarity with modern programming languages, CI/CD, and cloud-native architectures.
• Experience with AI-assisted SDLC platforms, AIOps, and engineering analytics.
• Track record of improving delivery speed, quality, reliability, and customer outcomes using data and automation.

Working Conditions

Full-time role in a collaborative environment. Occasional travel may be required.

EO: Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

The opportunity:

As Flexport embarks on our goals for 2026 and beyond, we will be rapidly expanding our presence in new markets. As Country Manager, you will build and lead our local teams, drive our market presence, oversee end-to-end operations, and cultivate partnerships with local partners to ensure seamless service delivery and growth. You will establish and infuse Flexport’s culture and values in daily operations, exhibiting grit and a bias to action. This role is pivotal to our success in expanding across LATAM and delivering exceptional value to our customers.

You will:

• Lead and Manage Operations: Oversee all operational aspects of our business in the country, ensuring efficiency, compliance, and alignment with global standards.
• Develop and Execute Strategy: Build and implement local business strategies that align with regional and global objectives, driving growth and profitability.
• Foster Partnerships: Identify, negotiate, and maintain partnerships with local partners to optimize service offerings and expand our network.
• Manage and Grow the Team: Recruit, develop, and lead a high-performing local team, fostering a culture of excellence and accountability.
• Drive Customer Success: Ensure outstanding customer experience by maintaining service quality, resolving issues, and building long-term client relationships.
• Own and execute Flexport Mexico’s commercial strategy: Overseeing the local sales organization to drive growth with existing customers while acquiring new logos and expanding Flexport’s footprint in the Mexican market.
• Monitor Market Trends: Analyze local market trends, customer needs, and competitive landscapes to identify new opportunities and maintain a competitive edge.
• Ensure Compliance: Uphold legal, regulatory, and ethical standards across all aspects of the operation.

You should have:

• Leadership Experience: 10+ years of progressive experience in logistics, freight forwarding, or supply chain management, with a minimum of 7 years in a leadership role.
• Commercial & Sales Experience: You have a proven track record in growing freight forwarding business in Mexico, holding strong relationships with local buyers of freight forwarding services.
• Market Knowledge: Deep understanding of the logistics landscape in the Mexico market and experience working with local partners, airlines, shipping lines, and government regulations.
• Strategic Thinking: Proven ability to develop and execute operational strategies that drive growth and efficiency.
• Partnership Building: Strong negotiation and relationship-building skills, with experience managing customer and partner relationships
• Operational Expertise: Hands-on experience managing complex supply chain operations, including process improvement and technology implementation.

Help our customers improve their global supply chains

The Opportunity:

The Global Operations Specialist is a critical part of Flexport's mission to make global commerce so easy there will be more of it. In this role, your direct customers are the partners within your region: our Flexport Squad Operations teams and customs teams, subcontractors, carriers, and terminals. Your work directly supports Flexport’s end customers in achieving their logistics goals by executing the end-to-end movement of shipments. Most importantly, you will play a pivotal role in building the next operational model at Flexport: allowing us to effectively scale to achieve our mission.

As a Global Operations Specialist, you are obsessed with executing a shipment lifecycle through ensuring data integrity is maintained at the highest standard and delays are minimized with urgency and bias to action.

As a new team member in our Americas Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will

• Be responsible for executing the movement of containers and air freight to availability at the port or warehouse of destination 
• Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately
• Serve as the first point of escalation for issue resolution, ensuring prompt and effective resolution to provide the best customer experience. 
• Use metrics to spot opportunities to improve and deliver great performance in your role, including data quality and shipment milestone timeliness.
• Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-level Agreements (SLAs) in-line with productivity goals.
• Analyze data to root-cause defects and support continuous improvement efforts. 
• Execute on shipment delivery appt coordination and any reporting functions needed to support our clients business needs

You should have

• Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply!
• Excellent customer service skills with the ability to effectively empathize and prioritize the needs of a diverse customer base. You have the ability to troubleshoot and handle challenging customer issues and can successfully de-escalate or escalate issues until they are fully resolved 
• Fluency in English, both written and verbal
• Strong attention to detail in a high-energy, fast-paced environment
• The ability to work flexible hours: this role requires working variable hours to match when customers need us most. You may be required to work national holidays, weekends, swing or night shifts, and may be asked to render overtime based on business needs. You will be based out of Flexport’s first operations center wholly dedicated to providing the best experience for Flexport’s customers.

While this role is open to remote candidates across Mexico, team members located within 80 kilometers of our Guadalajara office (Calle Amado Nervo 2200, Jardínes del Sol, 45050 Zapopan, Jal.) are expected to work onsite to support collaboration, speed, and execution.

Drive Customer Growth. Deliver Better Outcomes.

At Nextiva, we’re transforming how businesses connect with their customers through our unified, AI-powered customer experience platform. We help organizations grow revenue, operate more efficiently, and build lasting customer relationships through Amazing Service® and innovation.

We’re looking for Expansion Account Executives who are motivated to grow existing customer relationships by identifying real business challenges and delivering meaningful solutions.

How You’ll Make an Impact

As an Expansion Account Executive, you will partner with existing Nextiva customers to understand how their business operates, uncover opportunities for improvement, and introduce solutions that drive measurable outcomes.

This is a proactive, ownership-driven role. Success comes from consistent outreach, curiosity, and the ability to connect customer challenges to the value of Nextiva’s AI-powered platform.

What You’ll Do

• Drive Expansion Revenue: Identify and close upsell and cross-sell opportunities within an existing SMB customer base
• Proactive Outreach: Engage customers consistently through calls, email, SMS, and other channels to uncover new opportunities
• Lead with Discovery: Listen first to understand business challenges, then align solutions to real customer needs
• Deliver Value-Focused Demos: Showcase how solutions solve specific business problems and drive outcomes
• Own the Sales Cycle: Manage pipeline, forecasting, and follow-up with discipline using Salesforce
• Operate with Accountability: Take full ownership of your performance, activity, and results
• Continuously Improve: Actively build product knowledge, sales skills, and understanding of AI trends to better serve customers
• Position AI-Powered Solutions: Clearly articulate the value of Nextiva’s platform, including AI-driven capabilities that improve efficiency and customer experience

What Success Looks Like

• Consistently meeting or exceeding expansion revenue targets
• Maintaining a disciplined, well-managed pipeline and follow-up cadence
• Demonstrating strong business acumen in identifying and solving customer challenges
• Effectively incorporating AI tools into your workflow to improve productivity and outcomes
• Building trusted relationships with customers through professionalism and reliability (this is a role where you will interface directly with customers over video)

About You

You are someone who takes ownership of your work, seeks continuous improvement, and brings energy and resilience to a high-activity sales environment.

• 2+ years' experience in sales, account management, or customer-facing roles in a fast-paced environment
• Proven ability to meet or exceed performance goals (revenue, retention, or activity-based metrics)
• Strong communication skills with the ability to simplify complex concepts, advanced English fluency required (spoken & written)
• Comfortable with outbound engagement and proactive customer communication
• Highly organized with strong follow-through and attention to detail
• Coachable and open to feedback, with a track record of applying it
• Self-motivated and resourceful, you take initiative to solve problems and develop your skills
• Interest in AI and technology, with a willingness to continuously learn and apply new tools
• Nice to Have:
  • Bachelor's degree in business or a related field
  • Experience selling SaaS, UCaaS, CCaaS, or related technologies
  • Familiarity with Salesforce or similar CRM platforms
  • Familiarity with qualification frameworks (BANT / MEDDPICC)
  • Exposure to AI tools (e.g., ChatGPT, Copilot) in a professional setting
  • Prior experience supporting US based customers in a B2B environment

Who Thrives in This Role

• You take initiative and don’t wait for direction to move work forward
• You follow through on commitments and take accountability for results
• You stay resilient and maintain a positive, solutions-oriented mindset
• You are motivated by growth, both in your performance and your career
• You prioritize learning and actively invest in your own development

This role is well-suited for individuals early in their career, making a career transition, or looking for an opportunity where effort, consistency, and growth mindset directly translate into success.

What Matters Most

We value the behaviors that drive long-term success:

• Ownership and accountability
• Consistency and discipline
• Coachability and continuous improvement
• Curiosity and willingness to learn
• Drive to achieve meaningful results

Experience matters, but mindset and execution matter more.

Compensation & Growth

• Competitive base salary + uncapped commission
• Opportunity to grow and advance your career with a company at the forefront of AI-powered customer experience

Nextiva DNA (Core Competencies)

Nextiva’s most successful team members share common traits and behaviors:

• Drives Results: Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go.
• Critical Thinker: Data-driven, forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work.
• Right Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates.

Total Rewards

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office.

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary, hourly wages, incentives, or bonuses.

• Health 🍏- Major Health insurance for you, your legal partner, and children under 25 years, including Vision and Dental coverage
• Insurance 💼- Life Insurance (24 times your monthly salary)
• Work-Life Balance ⚖️ - Newly hired full-time employees at Nextiva receive 10 personal days before their first anniversary, 12 vacation days on their first anniversary, and 5 personal days annually thereafter in addition to vacation time
• Financial Security 💰- Enjoy a 30-day Christmas bonus, 50% vacation premium, company-matched food vouchers (1 UMA/month), and a 13% matched savings fund (capped at 1.3x annual UMA)
• Wellness 🤸‍- Employee Assistance Program and comprehensive wellness initiatives
• Growth 🌱- Access to ongoing learning and development opportunities and career advancement

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career!

#LI-AL1 #LI-Remote

Job Title: Order Management Analyst

Location: Guadalajara, MX -  Remote

This is a fully remote opportunity and can be worked from any location in Mexico. Candidates must be based in Mexico and be able to travel to the office in Guadalajara as needed. 

ABOUT THE COMPANY:

Clari + Salesloft are building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we’re building the industry’s first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth.

With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate.

Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future.

THE OPPORTUNITY:

At Clari + Salesloft, our Order Management Analyst will be pivotal to our company’s success. You will be a driver of critical revenue processes - working in lockstep partnership with sales leadership, account teams, and internal stakeholders (legal, accounting, finance, partnerships, professional services, and more). You will provide next level support in securing the accurate and timely processing of orders.

On a day-to-day basis, you will be responsible for:

• End to end management of the order close process and subscription management process
• Reviewing order documentation, purchase orders, and legal agreements to validate accuracy and compliance with internal policies and controls
• Accurately booking opportunities in SFDC systems and ensuring that data is appropriately reconciled against the order 
• Collaborating with a global team of order management professionals to resolve non-standard order issues
• Ensuring order data is properly transitioning between downstream systems and departments
• Owning the resolution path for order discrepancies, working in partnership with Sales Teams and Deal Desk on timely resolution
• Working with internal stakeholders to quickly resolve order issues and answer order related inquiries
• Proposing process improvements, track order volume and activity, and respond to tickets in a timely manner
• Reconciling and auditing self-service transactions, working closely with revenue accounting and revenue operations teams
• Performing UAT for system improvements, as required

WHAT WE’RE LOOKING FOR:

We are seeking a professional who will support critical revenue processes end to end. You’ll partner closely with account teams and internal stakeholders (Legal, Accounting, Finance, BizApps, Professional Services, and more) to ensure orders are processed accurately, on time, and in compliance with internal policies. You will help maintain clean data across systems and provide exceptional service on order-related questions and issues.

If you’re looking for an opportunity to learn more, do more, and become more, then becoming an Order Management Analyst is the career path for you!

THE TEAM:

Our  Clari + Salesloft [Order Management ] team is comprised of seasoned and up-and-coming deal and revenue operations professionals  who are all aligned on one vision and mission:

• Vision: Fundamentally transform the way buyers and sellers drive repeatable outcomes
• Mission: Bring science to the art of sales 

The Order Management team drives efficiency and accuracy across all order close processes and is a critical part of how we run revenue. The team sits within Deal Desk, providing operational rigor, analytical strength, and a strong customer-service mindset to our internal partners in Sales, Finance, Accounting, Legal, RevOps, and BizApps.

THE SKILL SET:

• 2-4 years of experience in an order management, deal desk, finance, sales operations, or revenue operations function
• A relentless focus on execution and operational excellence
• Exceptional customer service orientation with meticulous attention to detail
• Excellent verbal and written communication skills with the ability to build strong cross-functional relationships
• Ability to work in a fast paced environment and flexibility to work extended hours during end of month, end of quarter, and high volume periods
• Strong SFDC and Excel skills
• Knowledge of basic revenue recognition principles

At Clari + Salesloft, we are committed to creating an inclusive and supportive workplace where everyone belongs and can thrive. We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings.

We are proud to be an Equal Opportunity Employer and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law.

If you’re excited about this role even though your experience may not perfectly match every requirement, we encourage you to apply. We are actively hiring across multiple geographies and would love to welcome passionate, curious, and mission-driven individuals to our growing team. Explore our open roles and consider joining us!

#LI-Remote

Please note that all official communication regarding job opportunities at Clari + Salesloft will come from an @clari.com  or @ salesloft.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Clari + Salesloft, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Careers Page.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment — all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration.

PRIMARY PURPOSE

Varicent’s Customer Success team is seeking a Customer Enablement & Product Consultant to lead the delivery and evolution of our live Varicent product enablement sessions. The goal of these programs is to ensure learners not only understand our platforms but can confidently apply their knowledge in their day-to-day roles. This role is key in empowering users through practical, scenario-based learning—emphasizing the "why" and "how" behind tasks.

This role centers on delivering virtual instructor-led training sessions (vILT) for Varicent’s Admin Enablement Program and our What’s New webinar series, while also shaping the design and scalability of these and future programs. As a member of the team, you will also serve as a mentor and leader—helping to guide training strategy and content development, develop peers, design new programs, and represent Education in cross-functional initiatives.

KEY RESPONSIBILITIES

Program Design & Development
• Partner with instructional designers and product SMEs to develop and iterate on vILT curriculum, ensuring content is technically accurate, engaging, and aligned with customer needs
• Identify gaps and opportunities within the Admin Enablement Program and broader customer learning ecosystem, proposing new modules, tracks, or learning formats
• Ensure training materials reflect the most recent Varicent product updates, features, and best practices
• Incorporate adult learning principles and interactive techniques into training content to drive engagement and retention
• Collaborate with Enablement, Support, and Product teams to maintain alignment between training objectives and customer success goals
• Contribute to the development of learning strategies that blend vILT, on-demand content, and job aids for a comprehensive learning experience

Enablement Delivery

• Deliver polished, high-impact virtual training sessions to Varicent customers through regularly scheduled Admin Enablement and webinar sessions
• Facilitate interactive learning experiences using virtual platforms (e.g., Zoom, zuddl, Kahoot, Docebo), incorporating polls, exercises, Q&A, and real-world use cases
• Adapt delivery based on customer audience, engagement level, and learner feedback in real time
• Support post-session follow-up by gathering and analyzing participant feedback, and contributing to the refinement of future sessions
• Represent Education in Varicent sponsored customer-facing events (such as our Unlock series), bringing energy, credibility, and expertise to each training and networking interaction
• Serve as a facilitator for critical or high-profile training

Leadership

• Act as a voice within the trainer cohort, modeling excellence in training delivery, preparation, and professionalism
• Mentor and support facilitators, offering guidance on instructional techniques, facilitation strategies, and technical product knowledge
• Contribute to onboarding and skill development for new team members within the Customer Education or Customer Success teams
• Provide input into team processes, facilitation standards, and best practices to ensure consistency and quality across vILT experiences
• Represent the training team in cross-functional working groups, such as product enablement task forces, customer success strategy teams, or education planning sessions
• Champion the customer education perspective in internal conversations, helping the broader organization understand the impact of training on adoption, satisfaction, and retention
• Assist in roadmap planning for the Admin Enablement Program by identifying training needs from customer feedback, support trends, product evolution, or business objectives
• Lead special projects that contribute to the growth and visibility of the Customer Education function, such as piloting new learning formats, building partnerships, or presenting internally
• Investigate and propose new technologies, particularly Generative AI, to improve the learning experience and drive efficiency in ILT operations

SKILLS & EXPERIENCE

• 6+ years of experience in instructional delivery, technical training, or customer enablement.
• Strong understanding of software products, preferably in incentive compensation, enterprise SaaS, or analytics.
• Excellent presentation, facilitation, and communication skills.
• Ability to translate complex technical concepts into practical, learner-friendly content.
• Experience with virtual learning platforms (e.g., Zoom, zuddl), team sharing / collaboration (e.g. Slack, Confluence, Jira, Sharepoint) and LMS tools (e.g. Docebo).
• Experience working with or training users on Varicent or similar compensation management platforms. Prior Varicent product knowledge is a bonus
• Demonstrated expertise in adult learning, instructional design, or facilitation best practices
• Ability to lead cross-functional initiatives and influence stakeholders at multiple levels
• Proven track record of mentoring peers and contributing to team growth and maturity
• Strong organizational and time management skills, with an ability to balance delivery and strategic contributions
• Customer-obsessed, flexible, and collaborative—driven to make every learner experience count

The Varicent Associate TAM works alongside Technical Account Managers within the Customer Success organization with a portfolio of clients who have subscribed to the VIP Program. The Associate TAM will act as a Varicent adviser to client resources with the aim to maximize the VIP client’s return on their Varicent investment. This will require building strong relationship with all stakeholders and supporting business goals by solving go to market challenges with innovative solutions. This will include answering product, process and solution specific questions as well as proactively monitoring existing solutions for optimal performance. Adapting and evolving existing solution with net new implementation and adoption of new features and functionality will help further drive the value of Varicent solutions. Working in tandem with the primary TAM, the Associate TAM will play an integral role in owning the customer’s technical success and supporting all system and solution–focused conversations.

KEY RESPONSIBILITIES 

• Advanced SQL is mandatory
• Support the primary TAM in monitoring the health and performance of Varicent solutions across a portfolio of VIP customers. 
• Assist in coaching users on foundational Varicent functionality, configuration concepts, and best-practice methodologies. 
• Participate in reviewing new features, fixes, and release notes to help assess potential impact on the customer’s environment. 
• Contribute to configuring Varicent solutions based on documented customer requirements, under guidance from the senior TAM. 
• Prepare and share monthly performance, utilization, and support-related metric summaries. 
• Analyze solution usage and data patterns to help identify potential issues or areas for optimization. 
• Assist in implementing proactive maintenance actions and solution improvements. 
• Collaborate with TAMs and Internal teams to troubleshoot errors, investigate defects, and support solution optimization efforts. 
• Identify opportunities for customer value realization and surface to the primary TAM for strategic review. 
• Contribute to customer conversations that frame Varicent products as targeted solutions to process challenges, enabling thoughtful upsell, cross-sell, and expansion motions. 
• Parter with the TAM team to support sustainable customer engagement, project outcomes, and product adoption. 
• Contribute to planning and estimating tasks within the Technical Success journey, ensuring alignment within available customer VIP entitlement. 
• Work with internal stakeholders to understand change management processes and assist in recommending improvements where appropriate. 
• Collaborate with TAMs to maintain reusable object repository. 

EDUCATION & EXPERIENCE 

• At least 5 years of experience in IT Consulting, Enterprise Software Implementation  
• Prior experience with Query Based Languages and Relational Databases 
• Technical data skills including strong experience with SQL data manipulation, Microsoft Excel 
• Preferred: Understanding of Sales Performance Management domain 
• Strongly Preferred: Hands on experience of Varicent software products (Administering, implementing and / or supporting)
• Basic knowledge of system configurations, data models, and data integration best practice concepts. 

PERFORMANCE BASED SUCCESS CRITERIA  

1-3 Months

During this time, the Associate Technical Account Manager will successfully: 

• Familiarize oneself with company culture, policies, escalation paths, and internal systems.  
• Training and onboarding will be completed.  
• Learn the various systems used in daily operations. 
• Participation in team meetings and events. 

Success Indicators: 

• Complete all onboarding activities and training with passing grades 
• Seen by peers as responsive and professional 
• Demonstrate curiosity and engagement 

4-6 Months

During this time, the Associate Technical Account Manager will successfully: 

• Begin managing defined customer work triaged by your Technical Account Manager cohorts. 
• Adhere to VIP program deliverables including task tracking against active initiatives. 
• Begin to prioritize tasks, escalate blockers, communicate effectively and demonstrate problem resolution, personal growth, and adaptability.  
• Support data validation, report creation, performance troubleshooting, and config changes as needed. 

Success Indicators: 

• Complete assigned technical work with some oversight 
• Demonstrate an understanding of model structure and customer needs 
• Provide meaningful updates and documentation 

7 Months & beyond

During this time, the Associate Technical Account Manager will successfully: 

• Candidate will manage a full client portfolio.  
• Operate as a trusted technical partner, supporting the TAM at a strategic level. 
• Independently deliver core TAM activities 
• Configuration work 
• Troubleshooting & support 
• Documentation of changes and existing build 
• Generating usage, performance, and status reporting (flagging important data points) 
• Participate in journey/plan execution 

After 12 months should be able to perform all duties of a TAM 

• Performing a complete Annual Health Check  
• Articulate findings, risks, and recommendations 
• Support value tracking & outcomes 
• Support cross selling initiatives by documenting use cases and your portfolio’s technical needs 

Success Indicators: 

• Customer confidence and satisfaction 
• Portfolio managed with minimal oversight and escalation 
• High-quality delivery within contractual hours 
• Annual Health Check completed independently

Clari + Salesloft are building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we’re building the industry’s first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth.

With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate.

Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future.

At Salesloft, our Billings and Collections Revenue Analyst will be pivotal to our company’s success. You will be a key member of our fast-growing and high-performing Finance and Corporate Services department This role will be an integral part in the organization’s order-to-cash and customer analytics process and will contribute to the organization’s financial processes and play a critical role in customer account reconciliations, activities, and key performance indicators.

On a day-to-day basis, you will be responsible for partnering with various departments to ensure exceptional customer service for our customers.  Specifically, you will: 

• Maintain ownership for managing and mitigating accounts receivable delinquency. This will require reaching out to customers in a fast-paced, goal-oriented accounting and finance department. 
• Manage and triage billing cases to reach a resolution
• Support all of the revenue accounting needs

In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to create a culture of cash and build best-in-class credit & risk management policies. You will have an opportunity to make a difference. 

WHAT WE’RE LOOKING FOR:

We are seeking a results-oriented, motivated, self-driven individual with a proven track record of successful invoice collections operations and customer service, preferably in a high-growth software as a service environment.

If you’re looking for an opportunity to learn more, do more, and become more, then becoming a Billings and Collections Revenue Analyst is the career path for you!

THE TEAM:

Our Salesloft’s Finance and Corporate Services team is comprised of seasoned and up-and-coming Saas accounting and financial professionals who are all aligned on one vision and mission:

• Vision: Fundamentally transform the way buyers and sellers drive repeatable outcomes
• Mission: Bring science to the art of sales 

The Finance and Corporate Services team consists of results-oriented SaaS accounting and finance professionals that are committed to supporting and adding-value to the business mission of redefining the Sales Engagement space and activating the authentic seller in all of us.

They are also the epitome of our core values and every day they… Lead with humility and respect, Earn customer trust, Put team over self, Redefine what’s possible and Deliver big results. 

THE SKILL SET:

• Proven experience with collections, accounts receivable, and billing core functions in a high-growth, fast-paced environment.
• 2-4+ years of progressive customer service and/or Revenue Analyst experience
• Experience in full cycle order to cash process for a software and subscription-based revenue company
• Proven knowledge of collection techniques 
• A problem solver with great attention to detail and strive to provide customers with world-class experience. 
• Working experience with NetSuite, Salesforce, and/or YayPay/Tesorio is a plus
• Highly detail-oriented and organized in work and ability to meet assigned deadlines
• Ability to act and operate independently
• Strong analytical skills with high proficiency in Excel
• Ability to work cooperatively and collaboratively with all levels of employees, and management to maximize performance, creativity, problem solving, and results
• Strong interpersonal, written and oral communication, and facilitation skills which will enable him/her to interact with a range of personalities and styles and be able to establish effective relationships with all levels of the organization.
• Demonstrated ability to multi-task and balance numerous priorities in a fast-paced operational environment.
• Takes ownership; ability to set a strategy and motivate others to achieve necessary deliverables
• Unquestionable integrity and personal ethics
• Bachelor's degree

Please note that all official communication regarding job opportunities at Clari + Salesloft will come from an @clari.com  or @ salesloft.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Clari + Salesloft, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Careers site.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment — all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration.

#LI-REMOTE

Job Title: Renewals Manager

Location: Guadalajara, MX, Remote

This is a fully remote opportunity and can be worked from any location in Mexico. Candidates must be based in Mexico and be able to travel to the office in Guadalajara as needed.

ABOUT THE COMPANY:

Clari + Salesloft are building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we’re building the industry’s first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth.

With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate.

Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future.

THE OPPORTUNITY:

At Salesloft, our Renewals Manager are pivotal to our company’s success. You will be a key member of our team focused on supporting renewal tasks and ensure timely and quality processing of our customer renewal needs.

On a day-to-day basis, you will be responsible for partnering with Customer Success Managers to educate our customers about the power of Salesloft, assess customer health, and renew customer partnership agreements. You must be able to accurately forecast revenue risk in your book of business while crafting creative and compelling commercial agreement options. Thriving in this role requires keeping up with industry trends, the competitive landscape, and our customers’ needs.. On a day-to-day basis, you will work alongside the renewals team to:

• Calculate contract values and structure quotes 
• Ensure all information is properly entered into Salesforce. 
• Proactively prep the renewals specialist with information needed leading into a renewal: current terms, elements to address, health score, account summary, etc. ensuring data accuracy and timely entry. 
• Evaluate patterns and trends in renewal data
• Interact with customers via email to support contract negotiations 

In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to partner with customers to align their sales engagement goals to Salesloft’s revolutionary software that is changing the way sellers sell. You will have an opportunity to make a difference. 

WHAT WE’RE LOOKING FOR:

We are seeking a data driven results-oriented and motivated individual who thrives in a high volume and fast paced environment.  Specifically, you will play a pivotal role in helping us scale our renewals approach, by assisting the Renewals Team in account renewals starting early in the customer life cycle and ensuring customers are transitioning through pivotal points to build momentum and value leading up to the renewal. 

Success in this role requires a high level of organization and coordination with the broader Renewals team in working hand in hand to achieve the departmental goal. This role will include backend deal desk related support with quote creation and contract processing and ensuring timely processing of our customer renewals. This position will also perform administrative duties as required.

If you’re passionate about innovation, growth, and serving customers and thrive in a fast-paced, developmental environment, then becoming a Renewals Manager is the career path for you! 

THE TEAM:

Our Renewals team is a critical part of Salesloft’s Customer Success department who are all aligned on one vision and mission:

• Vision: Every seller is loved by the buyers they serve (#saleslove)
• Mission: Equip companies to maximize revenue by creating a fantastic buying experience

As an integral part of the Success team, the Renewals team consists of results-oriented SaaS sales professionals with a strong customer focus and a desire to win. The RMs on our team share a few common traits: they are self-motivated, ambitious, and passionate about driving customer outcomes. They are also the epitome of our core values - Customers First. Team Over Self. Focus on Results. Bias Towards Action. Glass Half Full.

THE SKILL SET:

• 2 years of customer support or sales experience at a software company [SaaS model], ideally with an emphasis on renewals.
• Experience with Salesforce is a huge plus, Salesloft is a big bonus.
• Self-starter with excellent organizational, administrative and interpersonal skills
• Ability to work on strict and short deadlines, able to set priorities and deal effectively with shifting priorities
• Advanced Excel knowledge preferred

• Ability to work independently and as part of a team in a fast-paced environment.

• Excellent written and verbal communication skills.

At Clari + Salesloft, we are committed to creating an inclusive and supportive workplace where everyone belongs and can thrive. We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings.

We are proud to be an Equal Opportunity Employer and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law.

If you’re excited about this role even though your experience may not perfectly match every requirement, we encourage you to apply. We are actively hiring across multiple geographies and would love to welcome passionate, curious, and mission-driven individuals to our growing team. Explore our open roles and consider joining us!

#LI-Remote

Please note that all official communication regarding job opportunities at Clari + Salesloft will come from an @clari.com  or @ salesloft.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Clari + Salesloft, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Careers Page.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment — all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration.

This is an onsite role based at Nextiva’s Guadalajara office (Calle Amado Nervo 2200, Jardínes del Sol, 45050 Zapopan, Jal.) Working together onsite strengthens how we operate, enabling faster decisions, clearer communication, and stronger execution, so you can make a greater impact and move work forward with speed and clarity. 

In-Office Expectation: This role is expected to work onsite five days per week, supporting a highly collaborative, in-person team environment. 

Provides focus and drives consistency in the execution of all customer service-related matters and answering inbound and outbound calls from existing customers. Our Customer Care teams foster trust with existing customers by both educating and selling them on the value of Nextiva.

The successful Customer Service Representative will develop and execute a customer-focused strategy that will lead to greater retention and drive repurchase loyalty and will nurture the customer relationship acting as a sales enabler to drive repurchase loyalty toward Nextiva equipment and services. This individual ensures maximum correlation between customer requirements and Nextiva products and/or services to strive for consistent delivery by exceeding customer expectations. Additionally, they will aim to uphold the Nextiva mission statement of AMAZING Service while holding accountability for all departments and team members.

• Over 90% of the communication in this role will be in English (verbal & written). Please send us your resume in English when applying
• This person will be an employee of Nextiva, supporting Nextiva customers 
• This position will be 100% on-site at our Nextiva Guadalajara office.  Want to check out our AMAZING culture? Follow Nextiva Mexico on Instagram: @nextiva_mexico 
• Be sure to check out our rewards & benefits listed below 

The Day-to-Day:

• Inbound and outbound point-of-contact for service-related activities, ensures consistent communication and sells the value of the Nextiva product line.
• Responsible for answering calls out of a live queue.
• Utilize real time resources to overcome customers objectives and cancellations.
• Address service removal and cancellation requests while addressing a variety of customer needs within different levels of complexity.
• Focusing on determining the root cause; selecting and explaining the best solution; expediting correction or adjustment for first call.
• Responds with a sense of urgency and accuracy to overcome customers objectives and cancellations.
• Expediting correction or adjustment; following up to ensure timely resolution and to provide the best customer experience and a positive business relationship moving forward.
• Account retention, account reconciliation, account updates, document requests, invoices, contract negotiations, etc.
• Coordinates service activities with Nextiva’s Legal, Sales, Operations, Billing, Collections and Technical Support teams to ensure all customer needs and expectations are met.
• Ensures compliance levels are met in accordance with all maintenance contracted service level agreements.
• Ability to identify the customers need and recommend additional Nextiva products and services.
• Demonstrates excellent interpersonal, written, and oral communication skills Including the ability to ask probing questions to understand concerns and overcome objections while finding opportunities to upsell or cross sells.
• Meets Quality Assurance Requirements and other key performance metrics.

Job Qualification/Requirements:

• 2+ years of retention/sales experience or customer-facing phone support with a strong practice of empathy, confidence, and assertiveness when communicating with customers.
• English language fluency required (both verbal and written).
• Be comfortable to communicate with customers by phone, email, and chat.
• High sense of urgency and demonstrated ability to take ownership and meet defined metrics.
• Ability to cross-sell and/or upsell when appropriate.
• Strong problem-solving, negotiation, and customer retention skills.
• Proven experience in delivering and communicating on time.
• Ability to establish and maintain strong cross-departmental relationships.
• Excellent written and verbal communication skills.
• Proficient in MS Office/ Office 365 (Word, Excel, PowerPoint), Google, Microsoft Teams
• Ability to thrive in a fast-paced, constantly evolving environment.
• 100% on-site.
• This position demands the capacity to work flexible hours, and there may be instances where additional work hours, as well as weekend and holiday shifts, may be required.
• The candidate must have reliable transportation and be able to work Nextiva’s Arizona time (MST).

Competencies:

• Oral/Written/Persuasive Communication, Interpersonal Awareness and Influencing Others

Nextiva DNA (Core Competencies)

Nextiva’s most successful team members share common traits and behaviors:

• Drives Results: Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go.
• Critical Thinker: Data-driven, forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work.
• Right Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates.

Total Rewards

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office.

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary, hourly wages, incentives, or bonuses.

• Health 🍏- Major Health insurance for you, your legal partner, and children under 25 years, including Vision and Dental coverage
• Insurance 💼- Life Insurance (24 times your monthly salary)
• Work-Life Balance ⚖️ - Newly hired full-time employees at Nextiva receive 10 personal days before their first anniversary, 12 vacation days on their first anniversary, and 5 personal days annually thereafter in addition to vacation time
• Financial Security 💰- Enjoy a 30-day Christmas bonus, 50% vacation premium, company-matched food vouchers (1 UMA/month), and a 13% matched savings fund (capped at 1.3x annual UMA)
• Wellness 🤸‍- Employee Assistance Program and comprehensive wellness initiatives
• Growth 🌱- Access to ongoing learning and development opportunities and career advancement

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career!

#LI-AL1 #LI-Onsite

Position Overview

The Customer Success Manager (CSM) oversees a portfolio of accounts and ensures an amazing customer experience, as measured by NPS, net revenue retention, referrals and product usage indicators.

As the key contact point for the customer relationship on Diligent products. The CSM will perform hands-on account management activities as well as collaborate with other team members in coordinating successful customer onboarding, training and ongoing customer relationships to ensure long-term satisfaction.

Key Responsibilities

• Renew and grow a set of customer accounts by proactively anticipating needs, recommending additional products and services and providing an excellent customer experience as measured by revenue retention and customer product usage.
• Increase overall client satisfaction with Diligent measured through Net Promoter Score.
• Provide a seamless and ‘best in class’ customer experience through all phases of the customer lifecycle - coordinating with the client implementation and project teams, administrative staff, IT Team, and users of the Diligent application/s.
• Collaborate internally to be the voice of the customer across other departments, including with the sales, expansion, services, marketing, finance, customer transactions and operations teams.
• Be heavily intertwined with the Expansion Sales team in spotting, qualifying and passing on expansion leads.
• Facilitation alongside the Implementation team of the core Boards product and modules with senior stakeholders to the client including C-Suite and Directors.
• Build and maintain strong direct client relationships with key stakeholders & retain those relationships.
• Seek out client advocacy related initiatives.

Required Experience/Skills:

• Fluency in additional languages to English are desirable.
• Build and maintain strong direct client relationships with key stakeholders & retain those relationships.
• Seek out client advocacy related initiatives.
• Some experience in enterprise level account management (preferably in SaaS).
• Some experience in sales CRM applications such as Salesforce.
• Excellent communication and presentation skills, with the ability to manage multiple stakeholders.
• Strong problem-solving ability, with a natural curiosity around the client’s business needs.
• High level of resilience and a positive attitude when faced with adversity.
• Passionate about technology with a solution-centric mindset.

Location: Remote - MX

ABOUT THE COMPANY:

Clari + Salesloft are building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we’re building the industry’s first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth.

With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate.

Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future.

THE OPPORTUNITY:

At Clari + Salesloft, our Data Engineer will be pivotal to our company’s success. You will be a key member of our fast-growing and high-performing Data & Analytics (D&A) team, helping build and maintain the data infrastructure that powers all of our internal reporting and analytics for multiple business teams. As a team, we are actively implementing the latest AI features and cutting-edge technologies to drive business insights.

On a day-to-day basis, you will be responsible for architecting and delivering end-to-end data pipelines to support internal stakeholders. Specifically, you will:

• Design, build, and maintain scalable data pipelines and services for analytics and business intelligence.
• Develop data flows and applications for machine learning, analytics, and third-party data integrations.
• Collaborate with data scientists and analysts to deploy models and analytical solutions.
• Perform heads-down development, test your code, review peer code, and ship it to production.

In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to build and enhance the data infrastructure that provides critical insights to business leaders, directly impacting strategic decisions across the company. You will have an opportunity to make a difference.

WHAT WE’RE LOOKING FOR:

We are seeking a results-oriented and innovative Data Engineer who is passionate about building scalable data solutions that empower internal teams. You will play a pivotal role in developing the infrastructure that powers our internal reporting and analytics initiatives, and you should be excited about working with the latest in AI and data technology. We're looking for someone with a deep understanding of data architecture, a commitment to quality, and a collaborative spirit to support business stakeholders.

If you’re looking for an opportunity to learn more, do more, and become more, then becoming a Data Engineer is the career path for you!

THE TEAM:

Our  Clari + Salesloft Data & Analytics team is comprised of seasoned and up-and-coming data professionals​​ who are all aligned on one vision and mission:

• Vision: Fundamentally transform the way buyers and sellers drive repeatable outcomes
• Mission: Bring science to the art of sales 

The Data & Analytics team consists of a group of curious, collaborative, and technically-driven individuals dedicated to empowering the business with data. The engineers and analysts on our team share a few common traits: they are passionate about turning data into actionable insights, thrive on solving complex problems, and are committed to leveraging cutting-edge technology to answer critical business questions.

THE SKILL SET:

Core Qualifications

• Strong SQL skills and experience with Snowflake core features, focusing on performance optimization and efficient data warehousing practices.
• Proven ability to build scalable, tested transformation layers using DBT.
• Experience managing data pipelines with Airflow and ingestion tools such as Fivetran or Estuary.
• Comfortable working with AI-assisted development tools such as Snowflake Cortex, Gemini Enterprise, or GitHub Copilot.
• Strong Git workflow experience in Agile environments (Jira).
• Bachelor’s degree in Computer Science or a related technical field.

Nice-to-Have

• Experience with BI/analytics tools and supporting reporting workflows.
• Experience working with Salesforce or other CRM data, particularly in SaaS environments.
• Familiarity with AWS or GCP, REST APIs (Postman), or Databricks.
• Exposure to Machine Learning, AI, or Data Science frameworks.

At Clari + Salesloft, we are committed to creating an inclusive and supportive workplace where everyone belongs and can thrive. We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings.

We are proud to be an Equal Opportunity Employer and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law.

If you’re excited about this role even though your experience may not perfectly match every requirement, we encourage you to apply. We are actively hiring across multiple geographies and would love to welcome passionate, curious, and mission-driven individuals to our growing team. Explore our open roles and consider joining us!

#LI-Remote

Please note that all official communication regarding job opportunities at Clari + Salesloft will come from an @clari.com  or @ salesloft.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Clari + Salesloft, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Careers Page.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment — all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration.

ABOUT THE COMPANY:

Clari + Salesloft are building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we’re building the industry’s first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth.

With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate.

Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future.

THE OPPORTUNITY:

At Clari + Salesloft, our Business Systems/Salesforce Administrator will be pivotal to our company’s success. You will be a key member of our fast-growing and high-performing Enterprise Business Systems Team - leading strategy, planning, implementation, advanced configuration, and business process optimization efforts primarily within Salesforce (Sales Cloud and Service Cloud), with significant overlap into our interconnected go-to-market (GTM) systems. You will have a passionate, capable team supporting you. 

On a day-to-day basis, you will be responsible for the strategy, development, and architecture of systems aligned to a business function. Specifically, you will:

• Serve as a Salesforce Administrator for Sales Cloud and Service Cloud, executing complex configuration, declarative development, security, and maintenance.
• Partner with stakeholders not just to fulfill requests, but to interrogate business processes and uncover the root challenges behind every feature request.
• Manage the integration and data flow between Salesforce and key marketing/sales enablement systems
• Act as the product owner for key business systems, defining product roadmaps, prioritizing features, and managing the system lifecycle
• Integrations and advanced configurations/support
• Collaborate with business leaders across departments to align system strategies with business goals and develop integrated system roadmaps
• Identify and implement system-driven solutions to optimize business processes, improve efficiency, and reduce manual effort
• Create and maintain comprehensive documentation of system data flows, business processes, and configurations to ensure knowledge sharing and system maintainability
• Establish and enforce standards and procedures for system configuration management to ensure consistency, reliability, and compliance

In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to impact how we operate internally through technology. You will have an opportunity to make a difference. 

WHAT WE’RE LOOKING FOR:

We are seeking a business systems expert - someone with a drive to produce positive change and an eye for detail. You will have a keen eye for opportunities to improve systems and processes, and you are excited to work cross-functionally to make it happen. You are passionate about building relationships, aligning system outcomes to business goals, and helping others succeed. To thrive in this role, you will constantly be developing your skills, keeping up with software trends, building great relationships internally - understanding their priorities and challenges, and networking externally to learn from others’ experiences. You possess an innate curiosity that drives you to pull on threads until you fully understand a functionality or problem.

If you’re looking for an opportunity to learn more, do more, and become more, then becoming a Business Systems Administrator is the career path for you!

THE TEAM:

Our Clari + Salesloft Enterprise Business Systems team is comprised of seasoned and up-and-coming systems experts who are all aligned on one vision and mission:

• Vision: Fundamentally transform the way buyers and sellers drive repeatable outcomes
• Mission: Bring science to the art of sales 

The Enterprise Business Systems team consists of administrators and engineers who drive the business forward and forge their own success.  The Lofters on our team share a few common traits: they are self-starters, passionate about solving complex challenges, naturally curious, driven to learn and grow their skills, and aggressively pursuing AI efficiencies.

THE SKILL SET:

• Bachelor's degree 
• 2+ years hands-on experience as a Salesforce Administrator/Business Analyst
• Salesforce Certification is a plus
• Strong understanding of enterprise business systems (e.g., CRM, ERP, HRIS).
• Experience in Sales or Business Operations is a plus
• Experience in designing, implementing, and supporting enterprise-level business systems.
• Proven experience with system integrations and middleware technologies.
• Excellent analytical, problem-solving, and process optimization skills.
• Strong communication, collaboration, and stakeholder management abilities.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Experience with business process mapping and documentation.
• Knowledge of system configuration management principles and best practices.
• Ability to define and promote best practices for system usage and administration.
• Project management skills, including planning, execution, and risk management.

At Clari + Salesloft, we are committed to creating an inclusive and supportive workplace where everyone belongs and can thrive. We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings.

We are proud to be an Equal Opportunity Employer and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law.

If you’re excited about this role even though your experience may not perfectly match every requirement, we encourage you to apply. We are actively hiring across multiple geographies and would love to welcome passionate, curious, and mission-driven individuals to our growing team. Explore our open roles and consider joining us!

#LI-Remote

Please note that all official communication regarding job opportunities at Clari + Salesloft will come from an @clari.com  or @ salesloft.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Clari + Salesloft, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Careers Page.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment — all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration.

Associate IT Operations Specialist 

Location: Guadalajara   Mexico Hybrid - This is a hybrid position, which will require the ability to be onsite in our Guadalajara, Mexico office as needed. Candidates must be based in Guadalajara.

ABOUT THE COMPANY:

Clari + Salesloft are building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we’re building the industry’s first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth.

With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate.

Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future.

THE OPPORTUNITY:

At Clari + Salesloft, our Associate IT Operations Specialist will be pivotal to our company’s success. You will be a key member of our fast-growing and high-performing IT Support team and will serve on the front lines ensuring our employees have the technology they need to be successful.

On a day-to-day basis, you will be responsible for proactively and reactively serving employees through technology. Specifically, you will:

• Respond to IT tickets to troubleshoot technical issues, install software, or issue additional equipment, both on-site in Guadalajara and remotely
• Setup new employee MacBooks, monitors, and any other necessary equipment
• Assist with technology requirements in our Guadalajara office
• Providing versatile on-site technical support for company events at both internal facilities and external third-party locations
• Assist with building out conference rooms and office space: mount audio visual equipment and cable management, etc.
• Accountable for managing receipt, documentation, and storage of IT equipment
• Partner with our IT Systems, InfoSec, and People teams as needed, for things like escalation and employee lifecycle support

In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to experience collaboration and cross-training daily..  You will have an opportunity to make a difference. 

WHAT WE’RE LOOKING FOR:

We believe IT is about empowering people, not just supporting technology. We’re seeking an IT professional who pairs deep technical expertise—from common troubleshooting processes to operating system architecture—with a genuine passion for user support. If you have the drive to master new tech and the communication skills to make it accessible to others, we want to meet you.

If you’re looking for an opportunity to learn more, do more, and become more, then becoming an Associate IT Operations Specialist is the career path for you!

THE TEAM:

Our  Clari + Salesloft Information Technology team is comprised of seasoned and up-and-coming IT Professionals who are all aligned on one vision and mission:

• Vision: Fundamentally transform the way buyers and sellers drive repeatable outcomes
• Mission: Bring science to the art of sales

THE SKILL SET:

• Experience providing technical support while ensuring a great customer experience
• Experience with Apple Mac hardware and macOS
• Familiarity with Microsoft Windows and and other operating systems
• Familiarity with business collaboration systems (e.g. Google Workspace, Slack)
• Familiarity with A/V hardware and video conferencing systems (e.g. Zoom, Google Meet)
• Awareness of computer networking terms and concepts
• Awareness of device, identity, & access management terms and concepts

If you are 

• Someone with a desire to help people use technology better
• An excellent communicator, both in conversation and writing
• Organized, with an attention to detail
• Self-directed, with an aptitude for learning
• Humble, with a willingness to own and learn from failure
• Systematic, with the ability to trace technical issues and document processes

At Clari + Salesloft, we are committed to creating an inclusive and supportive workplace where everyone belongs and can thrive. We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings.

We are proud to be an Equal Opportunity Employer and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law.

If you’re excited about this role even though your experience may not perfectly match every requirement, we encourage you to apply. We are actively hiring across multiple geographies and would love to welcome passionate, curious, and mission-driven individuals to our growing team. Explore our open roles and consider joining us!

#LI-Hybrid

Please note that all official communication regarding job opportunities at Clari + Salesloft will come from an @clari.com  or @ salesloft.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Clari + Salesloft, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Careers Page.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment — all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration.

Job Title: Video Producer 

Location: This is a hybrid position, which will require the ability to be onsite in our Guadalajara, Mexico office as needed. Candidates must be based in Guadalajara

ABOUT THE COMPANY:

Clari + Salesloft are building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we’re building the industry’s first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth.

With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate.

Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future.

THE OPPORTUNITY:

At Clari + Salesloft, our Video Producer  will be pivotal to our company’s success. You will be the operational heartbeat of our fast-growing and high-performing Creative & Content Team. 

On a day-to-day basis, you will be responsible for video production on our team. Specifically, you’ll excel in: 

• End-to-End Production Management: Lead the full lifecycle of video projects from initial ideation and pre-production through filming, editing, and final distribution.
• Creative Strategy & Storytelling: Establish and maintain a strong creative point of view for our videos, defining the style, pacing, and tone of video narratives.
• Cross-Functional Collaboration: Partner with content writers and the Creative team to translate complex technical concepts or business objectives into compelling visual storyboards, and collaborate with product marketing, product, and other stakeholders as appropriate to ensure accuracy, project alignment and execution.
• On-Set Leadership: Direct on-set production by managing talent, coordinating film crews, and overseeing technical logistics for both in-studio and field locations.
• Post-Production Oversight: Oversee or execute high-quality editing workflows, including motion graphics, color grading, and sound design, to ensure a polished final product.
• Vendor & Partner Management: Serve as the primary point of contact for external agencies and vendors, including negotiating rates and authoring Statements of Work (SOWs).
• Platform Optimization: Tailor and optimize video assets for various digital platforms—from short-form social media to long-form educational content—to maximize engagement.
• Stakeholder Diplomacy: Facilitate the review process by vetting and prioritizing feedback from multiple stakeholders, resolving creative conflicts, and advocating for production quality.
• Resource & Budget Tracking: Manage production funds efficiently, providing comprehensive overviews of project expenses and ensuring work is executed in a highly optimized manner.

In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to create and manage video content for a high impact team.

WHAT WE’RE LOOKING FOR:

We are looking for a visionary Video Producer to join our team and lead the charge in how we tell our story to the world. In this role, you won't just be "making videos"—you’ll be turning complex ideas into human-centric narratives that resonate across our site, social channels, and global campaigns.

You’ll act as both a hands-on creator and producer. Whether you are following a customer story in the field, directing a high-stakes product launch in a studio, or collaborating with content writers and cross-functional stakeholders to define and refine video deliverables, you bring a sharp "point of view" and an obsession with quality. We operate in a fast-paced, iterative environment where autonomy is expected and storytelling is our most powerful tool for growth.

If you’re looking for an opportunity to learn more, do more, and become more, then becoming a Video Producer is the role for you!

THE TEAM:

Our  Clari + Salesloft Creative & Content team is comprised of seasoned and up-and-coming designers, writers, web designers, content marketers and comms professionals who are all aligned on one vision and mission:

• Vision: Fundamentally transform the way buyers and sellers drive repeatable outcomes
• Mission: Bring science to the art of sales

THE SKILL SET:

• Proven Experience: 5+ years in video production roles within an agency, in-house creative team, or production house.
• Technical Mastery: Expert proficiency in industry-standard tools (e.g., Adobe Premiere Pro, DaVinci Resolve) and a solid grasp of color grading and sound design.
• Cinematography Expertise: Hands-on experience with professional camera systems (e.g., Sony, RED, or Blackmagic) and technical settings like RAW/Log and frame rates.
• Strategic Thinking: The ability to "extract the human narrative" from technical meetings and translate it into a visual storyboard.
• Project Management: Exceptional organizational habits with experience managing production budgets, SOWs, and licensing rights.
• Autonomy: A self-starter mentality, comfortable with frequent travel and the ability to identify stories as they unfold in real-time.

NICE TO HAVE SKILLS:

• Advanced Motion Graphics: Proficiency in After Effects or Cinema 4D.
• Aerial Cinematography: Licensed drone pilot with experience in cinematic capture.
• Global Production: Experience managing localization for international video markets.
• AI Video Tools: Familiarity with emerging AI tools to streamline production and editing workflows.

At Clari + Salesloft, we are committed to creating an inclusive and supportive workplace where everyone belongs and can thrive. We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings.

We are proud to be an Equal Opportunity Employer and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law.

If you’re excited about this role even though your experience may not perfectly match every requirement, we encourage you to apply. We are actively hiring across multiple geographies and would love to welcome passionate, curious, and mission-driven individuals to our growing team. Explore our open roles and consider joining us!

#LI-Hybrid

Please note that all official communication regarding job opportunities at Clari + Salesloft will come from an @clari.com  or @ salesloft.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Clari + Salesloft, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Careers Page.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment — all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration.

This role is located 2-3 days onsite at our Guadalajara office and manufacturing plant. 

About the Role:

As Mill's Manufacturing Process Engineer you will manage and drive the manufacturing processes through which Mill's products are developed and produced. This role will design and optimize systems and procedures used by our Contract Manufacturing (CM) partner and Tier 1 suppliers. Responsibilities will include designing/sourcing fixtures, reducing CT, implementing design and assembly process updates and optimizing assembly line layout. 

Responsibilities Manufacturing Process Engineer: 

• Work closely with Mill's Electrical and Mechanical Engineering product design teams in San Bruno, CA to perform "Design for Manufacturability" and "Design for Assembly" reviews on new and existing products.
• Increase production capacity and efficiency by optimizing manual assembly processes as well as identifying and implementing new and enhanced automated assembly.
• Design and develop fixtures/tooling - including selection and coordination with suppliers. 
• Create, update and maintain manufacturing documents for pre-production and production. 
• Collaborate with engineering to resolve customer quality issues related to manufacturing process issues. 
• Qualify the manufacturing process on each new product introduction, including working with our CM partner to ensure appropriate line layout, work instructions, operator training, etc. are in place. 
• On site support at Sanmina Planta 8 Ixtlahuacan de los membrillos as required. 
• Drive cost reductions and product quality improvements through manufacturing yield and CT enhancement programs. 
• Work with Mill Engineering & Logistics to set up Reverse Logistics Triage Testing systems/processes and work with Mill Customer Service on implementing RMA processes. 
• Interface between Mill's, San Bruno Engineering and CM to provide technical support on Mill required Serial Numbers for DVT, PVT, and MP Runs accordingly.

Skills/Experience Required: 

• 3-5+ years of experience as a Manufacturing Process Engineer or related field.
• Professional working level proficiency in English (B2+). 
• Engineering degree (B.S. Electrical Engineering, Industrial Engineering, Mechanical Engineering, or Mechatronic Engineering).
• Strong electro-mechanical background.
• Expert knowledge of manufacturing, assembly, supplier management, and statistical process controls.
• Advanced working knowledge of Excel.
• Knowledge of CAD (NX) and ability to write scripts to aggregate and analyze defect, yield, and productivity data. 
• Experience with Flex Sim, ProModel, or other simulation software tools. 
• Exceptional problem solving, communication and teamwork skills.
• Ability to operate in a dynamic, fast-paced environment with minimal supervision.

Job Title: Staff Accountant II 

Location: Guadalajara

THE OPPORTUNITY:

Clari + Salesloft are building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we’re building the industry’s first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth.

With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate.

Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future.

At Salesloft, our Staff Accountant II (“SA II”) will be pivotal to our company’s success. You will be a key member of our fast-growing and high-performing accounting team. This role will be focused on accounts receivable, accounts payable, treasury operations, day-to-day accounting operations, and general ledger management. The SA II will contribute to the organization’s financial processes and play a critical role in balance sheet reconciliations, accounting activities, and month-end close.

On a day-to-day basis, you will be responsible for partnering with various departments to ensure exceptional customer service to our internal stakeholders. In addition to supporting all corporate accounting needs, this role will execute month-end close processes. You will be reconciling account balances and bank statements, maintaining general ledger accounts, analyzing the budget to actual, and carrying out month-end close procedures. The SA II will reconcile cash by day and by month, assist with cash forecasting, and support treasury operations including bank relationship management. You will be responsible for Accounts Payable and Accounts Receivable, partnering with vendors, customers, and internal stakeholders to process requisitions, POs, invoices, and collections through Coupa. The SA II will significantly contribute to the accuracy and completeness of departmental expense accounting and reporting.

In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to be a strategic contributor to our public-readiness journey in a fast-paced goal-oriented accounting and finance department. You will have an opportunity to make a difference.

WHAT WE’RE LOOKING FOR:

We are seeking a detail-oriented, extremely thorough, and very diligent SA II who enjoys working in a fast-paced, high-growth environment.

If you’re looking for an opportunity to learn more, do more, and become more, then becoming a SA II is the career path for you!

THE TEAM:

Our Salesloft’s Accounting & Finance team is comprised of seasoned and up-and-coming accounting and finance professionals.

The Accounting and Finance team consists of results-oriented SaaS accounting professionals with strong analytical skills ensuring timely and accurate records in accordance with company accounting policies and generally accepted accounting principles. The accountants on our team share a few common traits: they are self-motivated, ambitious, and passionate about redefining the Revenue Orchestration space and activating the authentic seller in all of us.

They are also the epitome of our core values: Put Customers First. Team Over Self. Focus on Results. Bias Towards Action. Glass Half Full.

THE SKILL SET:

• Bachelor’s degree in Accounting
• 2-4 years of progressive accounting experience, including accounts receivable, accounts payable, treasury, accounting operations, and general ledger
• Comfortable working on a fast-paced team with changing priorities within a high-growth company
• Strong communication, interpersonal, and presentation skills to interact with various levels of management and build influential relationships with partners in the business
• Positive attitude with a high level of eagerness and aptitude to learn new technology and practices
• Demonstrated ability to multi-task and balance numerous priorities in a fast-paced operational environment.
• Strong knowledge of Excel, with experience in NetSuite a plus
• Experience with treasury operations, including cash reconciliation, cash forecasting, and bank relationship support
• Solid understanding of AR and AP processes, including collections, vendor management, and invoice processing

At Clari + Salesloft, we are committed to creating an inclusive and supportive workplace where everyone belongs and can thrive. We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings.

We are proud to be an Equal Opportunity Employer and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law.

If you’re excited about this role even though your experience may not perfectly match every requirement, we encourage you to apply. We are actively hiring across multiple geographies and would love to welcome passionate, curious, and mission-driven individuals to our growing team. Explore our open roles and consider joining us!

______________________________________________________________________________________________

Please note that all official communication regarding job opportunities at Clari + Salesloft will come from an @clari.com  or @ salesloft.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Clari + Salesloft, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Careers site.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment — all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration.

#LI-HYBRID

Job Title: Staff Accountant II 

Location: Guadalajara

THE OPPORTUNITY:

Clari + Salesloft are building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we’re building the industry’s first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth.

With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate.

Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future.

At Salesloft, our Staff Accountant II (“SA II”) will be pivotal to our company’s success. You will be a key member of our fast-growing and high-performing accounting team. This role will be focused on accounts receivable, accounts payable, treasury operations, day-to-day accounting operations, and general ledger management. The SA II will contribute to the organization’s financial processes and play a critical role in balance sheet reconciliations, accounting activities, and month-end close.

On a day-to-day basis, you will be responsible for partnering with various departments to ensure exceptional customer service to our internal stakeholders. In addition to supporting all corporate accounting needs, this role will execute month-end close processes. You will be reconciling account balances and bank statements, maintaining general ledger accounts, analyzing the budget to actual, and carrying out month-end close procedures. The SA II will reconcile cash by day and by month, assist with cash forecasting, and support treasury operations including bank relationship management. You will be responsible for Accounts Payable and Accounts Receivable, partnering with vendors, customers, and internal stakeholders to process requisitions, POs, invoices, and collections through Coupa. The SA II will significantly contribute to the accuracy and completeness of departmental expense accounting and reporting.

In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to be a strategic contributor to our public-readiness journey in a fast-paced goal-oriented accounting and finance department. You will have an opportunity to make a difference.

WHAT WE’RE LOOKING FOR:

We are seeking a detail-oriented, extremely thorough, and very diligent SA II who enjoys working in a fast-paced, high-growth environment.

If you’re looking for an opportunity to learn more, do more, and become more, then becoming a SA II is the career path for you!

THE TEAM:

Our Salesloft’s Accounting & Finance team is comprised of seasoned and up-and-coming accounting and finance professionals.

The Accounting and Finance team consists of results-oriented SaaS accounting professionals with strong analytical skills ensuring timely and accurate records in accordance with company accounting policies and generally accepted accounting principles. The accountants on our team share a few common traits: they are self-motivated, ambitious, and passionate about redefining the Revenue Orchestration space and activating the authentic seller in all of us.

They are also the epitome of our core values: Put Customers First. Team Over Self. Focus on Results. Bias Towards Action. Glass Half Full.

THE SKILL SET:

• Bachelor’s degree in Accounting
• 2-4 years of progressive accounting experience, including accounts receivable, accounts payable, treasury, accounting operations, and general ledger
• Comfortable working on a fast-paced team with changing priorities within a high-growth company
• Strong communication, interpersonal, and presentation skills to interact with various levels of management and build influential relationships with partners in the business
• Positive attitude with a high level of eagerness and aptitude to learn new technology and practices
• Demonstrated ability to multi-task and balance numerous priorities in a fast-paced operational environment.
• Strong knowledge of Excel, with experience in NetSuite a plus
• Experience with treasury operations, including cash reconciliation, cash forecasting, and bank relationship support
• Solid understanding of AR and AP processes, including collections, vendor management, and invoice processing

At Clari + Salesloft, we are committed to creating an inclusive and supportive workplace where everyone belongs and can thrive. We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings.

We are proud to be an Equal Opportunity Employer and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law.

If you’re excited about this role even though your experience may not perfectly match every requirement, we encourage you to apply. We are actively hiring across multiple geographies and would love to welcome passionate, curious, and mission-driven individuals to our growing team. Explore our open roles and consider joining us!

______________________________________________________________________________________________

Please note that all official communication regarding job opportunities at Clari + Salesloft will come from an @clari.com  or @ salesloft.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Clari + Salesloft, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Careers site.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment — all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration.

#LI-HYBRID

Job Title: Senior Software Engineer

ABOUT THE COMPANY:

Clari + Salesloft are building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we’re building the industry’s first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth.

With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate.

Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future.

THE OPPORTUNITY:

At Clari + Salesloft, our Senior Software Engineer will be pivotal to our company’s success. You will be a key member of our fast-growing and high-performing team where in this role, you will lead the development and scaling of core platform components, ensuring the platform remains reliable, performant, and able to support millions of workflows daily.

On a day-to-day basis, you will collaborate across engineering, product, and operations to solve high-impact challenges and deliver platform capabilities that power enterprise-scale workflows.

Specifically, you will:

• Lead the design, development, and scaling of core data platform components that power ML, AI, analytics, and forecasting products processing millions of data workflows daily.
  
  
• Own the development and operation of critical platform services, including data ingestion, data pipelines, transformations, and observability tooling, improving system reliability and performance.
  
  
• Drive the investigation and resolution of complex technical and production issues, performing root cause analysis and implementing durable solutions.
  
  
• Design reusable platform services, data integration capabilities, and developer tooling that enable teams to build and operate data-driven products efficiently.
  
  
• Lead technical design discussions and contribute to architectural decisions that shape the evolution of the data platform.
  
  
  
• Mentor junior engineers and contribute to raising engineering standards through code reviews, knowledge sharing, and best practices.

In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to bring deep technical expertise, a passion for problem-solving, and a customer-first mindset. We foster an open, collaborative environment and are seeking engineers who enjoy tackling complex operational challenges and improving systems beyond the routine. You will have an opportunity to make a difference. 

WHAT WE’RE LOOKING FOR:

We are seeking a skilled software engineer who is passionate about designing, operating, and sustaining enterprise-scale data platforms. You thrive at improving reliability, performance, and observability, while mentoring others and driving best practices across the team.

If you’re looking for an opportunity to learn more, do more, and become more, then becoming a Senior Software Engineer is the career path for you!

THE TEAM:

Our  Clari + Salesloft Data Platform team is comprised of seasoned and up-and-coming software development professionals  who are all aligned on one vision and mission:

• Vision: Fundamentally transform the way buyers and sellers drive repeatable outcomes
• Mission: Bring science to the art of sales 

The Data Platform team consists of engineers who build and evolve the core platform that powers our products. The team focuses on enabling scalable data processing and providing the foundation that allows product teams to deliver intelligent insights to customers. Engineers on this team collaborate across engineering, product, and support to solve complex distributed systems challenges, helping ensure the platform scales efficiently with the company’s growth.

THE SKILL SET:

• 5+ years of experience building reliable, scalable production software in Java within microservice-based environments..
• Strong understanding of distributed systems and experience troubleshooting and operating production systems.
• Proven ability to improve system reliability, performance, and operational excellence, including incident resolution and root-cause analysis.
• Experience with cloud platforms such as AWS
• Solid experience with relational (PostgreSQL preferred) and NoSQL databases (e.g., MongoDB), including data modeling and performance optimization.
• Demonstrated ability to use observability systems (metrics, logging, tracing, monitoring, alerting) and common Java testing frameworks.
• Excellent collaboration and communication skills across engineering, product, and support teams.

At Clari + Salesloft, we are committed to creating an inclusive and supportive workplace where everyone belongs and can thrive. We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings.

We are proud to be an Equal Opportunity Employer and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law.

If you’re excited about this role even though your experience may not perfectly match every requirement, we encourage you to apply. We are actively hiring across multiple geographies and would love to welcome passionate, curious, and mission-driven individuals to our growing team. Explore our open roles and consider joining us!

#LI-Remote

Please note that all official communication regarding job opportunities at Clari + Salesloft will come from an @clari.com  or @ salesloft.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Clari + Salesloft, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Careers Page.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment — all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration.

Job Title: Software Engineer Data Platform

Location: Guadalajara MX Hybird

ABOUT THE COMPANY:

Clari + Salesloft are building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we’re building the industry’s first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth.

With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate.

Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future.

THE OPPORTUNITY:

At Clari + Salesloft, our Software Engineer 2 will be pivotal to our company’s success. You will be a key member of our fast-growing and high-performing team where in this role, you will contribute to building and improving components of our state-of-the-art time series data platform, helping ensure it remains scalable, reliable, and performant as it grows.

.

On a day-to-day basis, you will collaborate with teammates across engineering, product, and operations to solve complex challenges and deliver platform capabilities that support mission-critical enterprise workflows.

Specifically, you will:

• Contribute to building and scaling a configuration-driven data platform that powers ML, AI, and analytics/forecasting products and processes millions of workflows daily.
  
  
• Design, implement, test, and maintain data pipelines, ingestion frameworks, and platform services that improve reliability, performance, and scalability.
  
  
• Assist in diagnosing and resolving production issues in distributed data systems, investigating data transformation or pipeline failures, and contributing fixes that improve platform stability and customer experience.
  
  
• Collaborate with engineering, product, and support teams to reproduce issues, validate solutions, and deliver high-quality data-driven features.
  
  
• Contribute to internal tools, automation, and platform capabilities that improve developer productivity and reduce operational overhead.
  
  
• Participate in design discussions and code reviews while learning best practices in distributed systems, platform reliability, and scalable data infrastructure.

In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to bring deep technical expertise, a passion for problem-solving, and a customer-first mindset. We foster an open, collaborative environment and are seeking engineers who enjoy tackling complex operational challenges and improving systems beyond the routine. You will have an opportunity to make a difference. 

WHAT WE’RE LOOKING FOR:

We are seeking a talented software engineer who is passionate about building and maintaining reliable, scalable, and operationally sound data platforms. You enjoy solving problems in distributed systems and contributing to platform stability and continuous improvement.

If you’re looking for an opportunity to learn more, do more, and become more, then becoming a Software Engineer 2  is the career path for you!

THE TEAM:

Our  Clari + Salesloft  Data Platform  team is comprised of seasoned and up-and-coming software development professionals  who are all aligned on one vision and mission:

• Vision: Fundamentally transform the way buyers and sellers drive repeatable outcomes
• Mission: Bring science to the art of sales 

The Data Platform  team consists of engineers who build and evolve the core platform that powers our products. The team focuses on enabling scalable data processing and providing the foundation that allows product teams to deliver intelligent insights to customers. Engineers on this team collaborate across engineering, product, and support to solve complex distributed systems challenges, helping ensure the platform scales efficiently with the company’s growth.

THE SKILL SET:

• 2+ years of experience building reliable, scalable production software in Java within microservice-based environments
• Strong understanding of distributed systems and experience troubleshooting and operating production systems
• Proven ability to improve system reliability, performance, and operational excellence, including incident resolution and root-cause analysis
• Experience with cloud platforms such as AWS
• Solid experience with relational (PostgreSQL preferred) and NoSQL databases (e.g., MongoDB), including data modeling and performance optimization
• Demonstrated ability to use observability systems (metrics, logging, tracing, monitoring, alerting) and common Java testing frameworks
• Excellent collaboration and communication skills across engineering, product, and support teams
  
  

At Clari + Salesloft, we are committed to creating an inclusive and supportive workplace where everyone belongs and can thrive. We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings.

We are proud to be an Equal Opportunity Employer and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law.

If you’re excited about this role even though your experience may not perfectly match every requirement, we encourage you to apply. We are actively hiring across multiple geographies and would love to welcome passionate, curious, and mission-driven individuals to our growing team. Explore our open roles and consider joining us!

#LI-Remote

Please note that all official communication regarding job opportunities at Clari + Salesloft will come from an @clari.com  or @ salesloft.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Clari + Salesloft, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Careers Page.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment — all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration.

Clari + Salesloft are building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we’re building the industry’s first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth.

With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate.

Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future.

THE OPPORTUNITY:

At Clari + Salesloft, our Staff Software Engineer will be pivotal to our company’s success. You will be a key member of our fast-growing and high-performing team where in this role, you will drive the architecture, strategy, and evolution of our platform, ensuring systems are scalable, resilient, and operationally excellent at enterprise scale.

On a day-to-day basis, you will collaborate with engineering, product, and operations leaders to solve complex, cross-team challenges and deliver platform capabilities that underpin critical business workflows.

Specifically, you will:

• Provide technical leadership in designing and evolving the architecture of the configuration-driven data platform that powers ML, AI, analytics, and forecasting products at enterprise scale.
  
  
• Define and drive long-term strategy for platform reliability, scalability, observability, and operational excellence across distributed systems, data pipelines, and transformation frameworks.
  
  
• Lead complex cross-system investigations and guide teams in resolving critical production challenges while implementing long-term structural improvements.
  
  
• Architect and drive the development of platform-level frameworks, services, and tooling that enable engineering teams to build, operate, and scale data-driven products efficiently.
  
  
• Influence platform architecture and technical direction across multiple teams, ensuring data pipelines and workflows remain resilient, maintainable, and scalable as the company grows.
  
  
• Mentor senior engineers and act as a technical multiplier by establishing standards, guiding complex problem-solving, and fostering a culture of operational excellence.

In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to bring deep technical expertise, a passion for problem-solving, and a customer-first mindset. We foster an open, collaborative environment and are seeking engineers who enjoy tackling complex operational challenges and improving systems beyond the routine. You will have an opportunity to make a difference. 

WHAT WE’RE LOOKING FOR:

We are seeking a visionary software engineer who is passionate about shaping the architecture, strategy, and operational health of enterprise-scale data platforms. You excel at defining technical standards, guiding teams, and ensuring platform resilience, maintainability, and operational excellence at scale.

If you’re looking for an opportunity to learn more, do more, and become more, then becoming a Staff Software Engineer is the career path for you!

THE TEAM:

Our  Clari + Salesloft Data Platform team is comprised of seasoned and up-and-coming software development professionals  who are all aligned on one vision and mission:

• Vision: Fundamentally transform the way buyers and sellers drive repeatable outcomes
• Mission: Bring science to the art of sales 

The Data Platform team consists of engineers who build and evolve the core platform that powers our products. The team focuses on enabling scalable data processing and providing the foundation that allows product teams to deliver intelligent insights to customers. Engineers on this team collaborate across engineering, product, and support to solve complex distributed systems challenges, helping ensure the platform scales efficiently with the company’s growth.

THE SKILL SET:

• 8+ years of experience building reliable, scalable production software in Java within microservice-based environments..
• Strong understanding of distributed systems and experience troubleshooting and operating production systems.
• Proven ability to improve system reliability, performance, and operational excellence, including incident resolution and root-cause analysis.
• Experience with cloud platforms such as AWS
• Solid experience with relational (PostgreSQL preferred) and NoSQL databases (e.g., MongoDB), including data modeling and performance optimization.
• Demonstrated ability to use observability systems (metrics, logging, tracing, monitoring, alerting) and common Java testing frameworks.
• Excellent collaboration and communication skills across engineering, product, and support teams.

At Clari + Salesloft, we are committed to creating an inclusive and supportive workplace where everyone belongs and can thrive. We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings.

We are proud to be an Equal Opportunity Employer and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law.

If you’re excited about this role even though your experience may not perfectly match every requirement, we encourage you to apply. We are actively hiring across multiple geographies and would love to welcome passionate, curious, and mission-driven individuals to our growing team. Explore our open roles and consider joining us!

#LI-Remote

Please note that all official communication regarding job opportunities at Clari + Salesloft will come from an @clari.com  or @ salesloft.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Clari + Salesloft, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Careers Page.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment — all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration.

Position Overview:

As a Customer Training Specialist your mission is to ensure that our customers have a superior experience every time they interact with our suite of products and services, and especially during the initial training following the sale and ongoing coaching for all levels of users throughout their relationship with Diligent. 

As a member of the Customer Success team, you will join a group that is passionate about living Diligent’s corporate values and which has a friendly, positive attitude. We have a real passion for interacting and helping others, ensuring our customers have an excellent, memorable experience, leading them to purchase more valued Diligent services and to recommend our services and support to friends and colleagues.

Key Responsibilities

• Experience creating, managing, and delivering training using online training tools.
• Aptitude in creating customer facing training videos.
• Ability to deliver individual, group, webinar and face-to-face training.
• Ability to convert training conversation to a potential lead generation as appropriate.
• Focus on educating users and driving adoption.  
• Occasional travel for professional development, customer user workshops or corporate meetings required.
• Experience with administrative processes.

Required Experience/Skills 

• Customer focused with a real passion for providing excellent customer service.
• Excellent interpersonal communication and presentation skills with a high level of energy and an ability to be assertive yet respectful.
• Resourceful, organized, and professional.
• Appreciation for the change management aspects of delivery including driving adoption and adherence.

Role At A Glance

As an Implementation Manager, you are the driving force behind getting Paystand customers live, fast. You’ll manage end-to-end ERP configuration and deployment, working directly with customers to ensure their systems are launched correctly, completely, and on time.

This is an individual contributor (IC) role. You’ll report to the Manager of Implementations and work cross-functionally with Solutions, Support, and Customer Success. Your mission: shorten time-to-value, deliver a clean handoff, and ensure smooth, confident go-lives.

You’ll also act as a consultative partner to customers, guiding them through ERP best practices, offering configuration recommendations, and ensuring the solution aligns with their operational goals.

Key Responsibilities:

• Own the technical setup and configuration of ERPs, including NetSuite, Sage Intacct, MS Dynamics, Business Central, and Acumatica.
• Act as a trusted advisor to customer stakeholders — offering ERP best practices and recommendations around configuration, workflows, and payment design.
• Partner directly with customer finance and operations teams to translate requirements into an executable implementation plan.
• Customize and deploy the Paystand solution across UAT and Production environments, including workflows, bundles, and payment methods.
• Lead walkthroughs and customer-facing trainings to ensure adoption readiness.
• Track project delivery across timelines, dependencies, and milestones; flag blockers early and keep projects on track.
• Act as the primary driver for go-live: validate production readiness and trigger handoff to Customer Success.
• Coordinate internally with Solutions, Support, RevOps, and Engineering to resolve configuration, data, and enablement issues.
• Keep customer records and project plans updated across systems (HubSpot, Monday, internal dashboards).
• Stay up to date on platform enhancements, ERP updates, and implementation best practices.

Qualifications:

• 2–4 years in ERP-focused implementation, onboarding, or technical customer success.
• Strong working knowledge of at least one major ERP (NetSuite, Sage Intacct, Business Central or Acumatica preferred).
• Ability to install bundles, configure roles/permissions, map financial fields, and troubleshoot ERP-integrated applications.
• Project management mindset: able to juggle multiple implementations, deadlines, and teams at once.
• Consultative instincts — able to guide customers toward smart implementation decisions based on best practices and their business context.
• Clear communicator in both English and Spanish; confident leading customer calls and training sessions.
• Comfortable navigating ambiguity and driving clarity in fast-moving projects.
• Attention to detail, works well under pressure, strong ownership mindset, and an instinct to follow through without being asked.
• Bonus points: familiarity with payment processing systems, HubSpot, Monday.com, or customer onboarding workflows.

Perks: 

• Enjoy generous PTO and sick leave, because we believe in balance.
• Fuel your days with free snacks and paid lunches in the office.
• We've got your health covered with Major Medical Health Insurance.
• Stay nourished with food vouchers and plan for your future with savings funds.
• Unlock stock options and own a piece of our success!
• Work with the best tools and equipment, setting you up to thrive.
• And the best part? Endless growth opportunities await you as we rapidly expand!

Position Overview:
As an Onboarding Specialist , you will work as part of the global Customer Success Team, with the expectation to deliver outstanding experiences during the client’s onboarding journey. You will collaborate cross functionally with Customer Success, Marketing, Sales, and Product and own the critical early phase of the client lifecycle. You will oversee the client’s technical enablement and deliver initial training to ensure early product adoption. You will be responsible for understanding each client’s business requirements and tailoring their onboarding and training, with the goal of helping them realize the quickest time-to-value and a strong return on their investment.

This is a fantastic opportunity to develop your career in rewarding and meaningful ways as you interface directly with Directors, Executives, Administrators, Corporate Legal Counsel, and IT teams at top global companies and Federal, State & Local Government agencies.

Key Responsibilities:

• Manage the Client Onboarding Experience: Serve as primary contact, develop tailored onboarding plans, coordinate with cross-functional teams, monitor progress, and address challenges.
• Provide Initial Product Training: Provide product instruction during the initial stage of the client’s onboarding process in coordination with the account’s Customer Success Manager.
• Drive Early Product Adoption: Assess client requirements, customize onboarding/training sessions, provide insights, and iterate strategies based on feedback.
• Manage Product Setup and Configuration: Guide clients through the initial setup process, including configuring accounts and software settings to align with their requirements.
• Understand and Document Client Milestones: Fully understand client objectives, document milestones, and collaborate with Customer Success Managers and Training Specialists to help ensure seamless client journey progression.
• Provide Subject Matter Expertise and Deliver Best Practices: Act as a subject matter expert for best- practice product usage during client onboarding, aligning common governance-related tasks with product capabilities to help drive full value realization.
• Provide Ongoing Client Support During Onboarding: Address questions, concerns, and technical issues via email and phone, troubleshoot problems, and escalate complex issues.
• Seek, Monitor, and Escalate Feedback: Monitor client survey feedback to assess the effectiveness of the onboarding experience, leverage the feedback to continuously improve the experience, and relay client product suggestions to help the company continue to enhance its product offerings.

Required Experience/Skills

• 1-3 years of technical or account management experience in client-facing roles, such as SaaS/software onboarding, Customer Success, or Customer Support.
• Bachelor’s degree or equivalent experience in a relevant discipline preferred.
• Experience in strategic planning, goal setting, and performance measurement frameworks.
• Resilience in adapting to change and ability to thrive in a fast-paced environment with tight deadlines and complex challenges.
• Proven dedication to project ownership, collaboration, and follow-through.
• Strong focus on the client experience with a commitment to delivering exceptional client satisfaction.
• Excellent personal organizational skills to ensure client commitments are consistently met.
• Self-motivated, with the ability to function in core responsibilities with minimal guidance, while setting priorities among competing objectives.
• Strong English language proficiency with outstanding written communication and verbal communication skills.

Desired Experience/Skills:

• Experience with corporate governance, corporate legal teams, or entity management as a plus.