Team

The Payments team at Raisin Bank ensures the secure, compliant, and efficient execution of all money movements across Europe. As part of a fully licensed bank, the team manages the end-to-end payment lifecycle, from customer transactions to partner settlements, supporting Raisin’s retail platform and B2B Banking-as-a-Service offerings.

By combining experienced payments experts with ambitious professionals, the team drives operational excellence while working closely with Product and Engineering to automate and continuously improve payment processes.

Your Responsibilities

• Lead and own payment-related projects independently, including discovery, implementation, and coordination with Product and Engineering teams.
  Work hands on with core payment systems and schemes, including TARGET, SWIFT, SEPA, and SEPA Instant.
• Develop test concepts and execute user acceptance testing (UAT) for payment-related changes and initiatives.
• Monitor, investigate payment incidents, ensuring timely root-cause analysis and remediation.
• Conduct technical and regulatory research and monitoring on e.g., SWIFT, Bundesbank, EPC and communicate relevant changes and impacts to internal stakeholders.
• Represent the scope of Payment Operations in  internal and external working groups, technical showcases, and annual industry tests (e.g., Bundesbank, SWIFT).
• Act as a subject matter expert for special services (e.g., SWIFT or Bundesbank), including maintaining and owning Payments-related Confluence documentation.
• Drive continuous process optimization and automation (e.g., reporting, ticket creation) to improve operational efficiency and scalability.

Your Profile

• Bachelor’s or Master’s degree in Business Administration, Engineering, Finance, Economics, or a related field.
• 5+ years of experience in payments, operations, business analysis, or project management, ideally within fintech, banking, or a fast-paced technology environment.
• Deep understanding of European payment infrastructures and schemes
• Strong hands-on experience with SQL and data analytics tools (e.g., Looker).
• Proven track record in process optimization, project delivery, and stakeholder management.
• Structured, solution-oriented approach to incident management and process improvement
• Professional English speaking skills and at least B2 German speaking skills

Join our mission, join our team – and grow with us!

At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities.

As part of our team, you will benefit from:

• Employee Development Budget of €2,000 and four full training days per year.
• Flexible working hours, home office and 30 vacation days.
• A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%.
• Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month. 
• Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month.
• Love cycling? With JobRad, lease the bike of your choice and enjoy tax savings, plus Raisin covers your monthly insurance costs.
• Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office.
• You are moving from another country or city to join us? We may support your relocation.

The position is based in Frankfurt, hybrid 3 days a week.   

The Sales Operations Manager is the primary resource for operational functions associated with driving revenue and margin for assigned accounts.  Key functions will include demand planning, inventory management, purchase order execution, POS & trend analysis, trade spend management and daily monitoring of overall business trends and operational performance.  The Sales Operations Manager plays an important role monitoring real-time business issues, interpreting data and suggesting immediate action plans to address issues or take advantage of opportunities.  The role will work with Shark/Ninja internal cross functional resources to ensure business issues are communicated and acted upon in a timely manner as well as with direct account contacts.     

Additional responsibilities include:   

• Become a leading resource on customer specific needs and requirements while providing timely communication to both the account and company ensuring you meet the needs and requirements of both.  

• Pull weekly business reporting documents identifying any call to action or highlights.  

• Coordinate and track sales performance to promotional expectations with sales analyst and help formulate a future shipment plan based on the results.  

• Work very closely with customer demand planning teams, sales director and sales analyst on all aspects of forecasting, inventory planning, orders, and supply chain management.  

• Input the forecast in our tool SFO and update Data Governance new additions and updated price lists to SFO.  

• Conduct weekly meetings with customers’ replenishment teams to review recent results and confirm changes affected positively and negatively to the sales.  

• Coordinate customers’ domestic/import orders with supply chain both in planning and availability dates  

• Partner with Account Manager team on trade spend management. Input confirmed promotional plans into forecasting system.  

• Partner with extended Target team to coordinate and build customer presentations, monthly business reviews, weekly flash reports and monthly consensus deck.  

• Quickly develop a working knowledge of the kitchen and floor care business from both a product and consumer basis for our product and our competitions  

• Provide monthly financial update and conduct a deep dive analysis into key operational/sales performance metrics.  

• Ad Hoc Analysis – Ability to quickly process situations and determine what information/data is required to generate actionable insight  

• Innate curiosity and desire to find creative solutions    

Your Profile:    

• Fluent in English and German  

• 5+ years of experience in demand planning/supply chain management or business analytics/financial role within the consumer products industry.  

• Ability to draw insights across multiple complex data sets and incorporate into decision making.  

• Ability to work in a collaborative team environment.  

• Past operational or sales experience with large retailers preferred.  

• Must have demonstrated strong analytical skills, attention to detail, and advanced proficiency in the Microsoft suite of products.  

• Strong communication, organization, project management and interpersonal skills.  

• Must be able to set priorities and juggle several tasks within a fast-paced, deadline driven environment with a positive attitude.  

Team

Join the Anti-Financial Crime (AFC) department as our MLRO/GwB. You will lead our mission to prevent, detect, and combat money laundering, terrorism financing, and fraud. As the primary contact for BaFin and the FIU, you ensure Raisin Bank meets Geldwäschegesetz (GwG) and Kreditwesengesetz (KWG) requirements. In this role, you collaborate with a team of experts to develop internal guidelines, oversee control mechanisms, and manage training programs to ensure group-wide AFC compliance and integrity.

Your Responsibilities

• Regulatory Liaison: Act as the primary interface with the BaFin and the Financial Intelligence Unit (FIU).
• Policy Development: Design, implement, and maintain internal AFC policies, ensuring they reflect the latest updates to the GwG and AuA.
• Risk Management: Conduct and regularly update the group’s annual risk analysis to identify institutional risks related to money laundering and fraud.
• Monitoring & Investigation: Oversee the transaction monitoring systems and conduct manual investigations into high-risk accounts or complex structures.
• Advisory: Provide expert guidance to the Board and business units on high-risk client onboarding (PEP, High-Risk Jurisdictions) and the compliance implications of new products.
• Training: Develop and deliver mandatory AML/CTF training programs for all employees to foster a robust culture of compliance.
• Auditing: Coordinate with internal and external auditors during annual § 25h KWG audits.

Your Profile

• Minimum 5-7 years of relevant professional experience as an MLRO or Deputy MLRO within a bank.
• Expert knowledge of statutory requirements, particularly the German Money Laundering Act (GwG), BaFin AuA, AML Regulation, EBA Guidelines, and the German Banking Act (KWG).
• Deep expertise in the areas of KYC, customer identification, and complex risk rating methodologies.
• Proven experience in defending risk analyses before boards of management and supervisory authorities.
• Hands-on mentality and independent, proactive action paired with high entrepreneurial drive
• Strong analytical and conceptual skills combined with high decision making authority regarding technological innovations.
• Highest degree of integrity, a sense of responsibility, and the personal reliability required for a key function.
• Excellent communication and negotiation skills in both German and English.

Join our mission, join our team – and grow with us!

At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities.

As part of our team, you will benefit from:

• Employee Development Budget of €2,000 and four full training days per year.
• Flexible working hours, home office and 30 vacation days.
• A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%.
• Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month. 
• Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month.
• Love cycling? With JobRad, lease the bike of your choice and enjoy tax savings, plus Raisin covers your monthly insurance costs.
• Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office.
• You are moving from another country or city to join us? We may support your relocation.

Warum Verifone

Verifone ist einer der führenden Anbieter von Zahlungstechnologien und Systemen zur Zahlungsabwicklung weltweit. Die Verifone Payments GmbH ist Teil der Verifone-Gruppe und unterstützt als europaweit agierender Netzbetreiber und Dienstleister namhafte Unternehmen des Einzel- und Großhandels verschiedenster Branchen bei der
Akzeptanz bargeldloser Zahlungsmethoden an der Kasse und online im E- und M-Commerce.

Die Verifone Payments GmbH sucht zur Verstärkung des Expertenteams in Deutschland eine Fachkraft aus der Zahlungs- und Finanzdienstleistungsbranche für die Rolle des Senior Compliance Officer.

Wir suchen nach der richtigen Kombination aus Compliance, Governance und strategischer Aufsicht, die gleichzeitig handlungsorientiert und motiviert ist, die Zahlungs- und Finanzdienstleistungsstrategie eines renommierten und etablierten Unternehmens mit globaler Geschäftstätigkeit und starker Zahlungsverkehrspräsenz auf dem deutschen Markt weiter auszubauen und zu gestalten.

Verifone pflegt bewusst eine Präsenzarbeitskultur, da wir große Vorteile für die berufliche Entwicklung und die Geschäftsergebnisse darin sehen, wenn unsere Kolleginnen und Kollegen physisch zusammenarbeiten. 

Für diese Position wäre es erforderlich, dass Sie drei Tage pro Woche im Büro in München oder Bad Hersfeld anwesend sind.

Verantwortlichkeiten:

• Sicherstellung der Einhaltung gesetzlicher Vorschriften sowie Überwachung der ausgelagerten Compliance- und Risikoaktivitäten
• Sie sind gemeinsam mit dem Compliance-Team Ansprechpartner für die BaFin/Bundesbank und andere Aufsichtsbehörden
• Beratung des Unternehmens zu relevanten regulatorischen Themen
• Schulung und Coaching von Mitarbeitern in Rumänien und innerhalb der Verifone Gruppe zu Best Practices in Bezug auf Compliance und AML im Rahmen der deutschen Regularien
• Pflege der Integritätsrisikoanalyse und anderer für das Unternehmen relevanter Risikoregister
• Anti-Geldwäsche- und Terrorismusfinanzierungsprogramme (AML/CTF) – MLRO des Unternehmens (Geldwäschebeauftragter)
• Anti-Bribery & Anti-Corruption (ABAC), Whistleblowing, Dawn Raids, Datenschutz, Scheme Compliance
• Überwachung der Kundensorgfaltspflichten / 2nd Line KYC-Überwachung
• AML Transaktionsmonitoring und -reporting
• Screening von Finanz- und Wirtschaftssanktionen
• Durchführen des Compliance-Rahmenwerks und -kalenders
• Laufende Pflege des Policy House

Anforderungen:

• Mindestens 4 Jahre Erfahrung in der Finanz-Compliance
• Erfahrung mit regulierten (Zahlungs-)Diensten und Acquiring
• Governance- und strategische Expertise
• Nachgewiesene Kenntnisse und Vertrautheit mit der EU und dem deutschen Regulierungsrahmen zur Bekämpfung von Geldwäsche, Terrorismusfinanzierung und Sanktionen, ABAC, Whistleblowing, Dawn Raids, Scheme Compliance usw.
• Nachgewiesene Kenntnisse und Erfahrungen mit Gesetzen und Vorschriften im Finanzsektor
• Ausgeprägtes analytisches Denkvermögen mit Augenmerk zum Detail
• Fähigkeit, Prioritäten zu setzen und Fristen einzuhalten, ohne die Qualität der Arbeit zu beeinträchtigen
• Fähigkeit, je nach Situation unabhängig und kooperativ zu arbeiten
• Fähigkeit, effektiv zu schulen und Informationen der Führungsebene der Verifone Gruppe und/oder den Aufsichtsbehörden zu präsentieren
• Bachelorabschluss in Recht oder Compliance und entsprechendes AML-Zertifikat/Erfahrung

Verifone engagiert sich für die Schaffung eines vielfältigen Umfelds und ist stolz darauf, ein Arbeitgeber für Chancengleichheit zu sein. Alle qualifizierten Bewerber werden unabhängig von Rasse, Hautfarbe, Religion, Geschlecht, Geschlechtsidentität oder -ausdruck, sexueller Orientierung, nationaler Herkunft, Genetik, Behinderung, Alter oder Veteranenstatus für eine Beschäftigung in Betracht gezogen. Verifone verpflichtet sich außerdem zur Einhaltung aller fairen Beschäftigungspraktiken in Bezug auf Staatsbürgerschaft und Einwanderungsstatus.

Das bieten wir dir:

• Work-Life-Balance: Mit unseren flexiblen Arbeitszeiten & Remote Work gestaltest du deinen Alltag so, wie er zu dir passt. Außerdem kannst du Überstunden ausgleichen.
• Vacation mode on: Du erhältst 30 Urlaubstage plus einen flexiblen Tag – zusätzlich sind der 24. und 31.12. frei.
• Wellbeing first: Gesundheitsleistungen, attraktive Altersvorsorge sowie Mental Health Awareness Days stellen deine Gesundheit in den Mittelpunkt.
• Practice makes perfect: Entfalte dich mit unseren vielfältigen Weiterbildungen und nutze unsere internen Karriereprogramme für deine Entwicklung im WPP-Netzwerk.
• More than just a job: Dich erwarten unvergessliche Events, Mitarbeitendenrabatte und weitere Highlights wie das Job Ticket, Wellhub oder das Job Bike.
• Be yourself: Bei uns ist jede:r herzlich willkommen - Vielfalt und Chancengleichheit liegen uns am Herzen.

Das bewegst du:

Als Junior B2B Operations Manager (Mensch) unterstützt du unser Team bei der Planung und Umsetzung von Kampagnen über vielfältige Kanäle.

• Strategieentwicklung: Wertvolle Unterstützung leistest du bei der Erstellung und Aufbereitung von Strategiepräsentationen.
• Kunden- & Kampagnenmanagement: Du unterstützt unsere Kunden bei der Planung und Entwicklung zielgruppenorientierter Medienkampagnen für Print und Digital. Ebenso hilfst du bei der Umsetzung und Optimierung ihrer B2B-Kampagnen.
• Medienpartner-Kooperation: Bei Angebotsanfragen und Verhandlungen wirkst du unterstützend mit. Die enge Abstimmung mit B2B-Vermarktern pflegst du gewissenhaft.
• Digitale Kampagnensteuerung: Du unterstützt bei der Erstellung digitaler Produktionspläne für Kreativagenturen. Zudem hilfst du bei der Entwicklung von Tracking-Plänen, um das Ad-Management für Digital-Kampagnen zu briefen.
• Erfolgsanalyse & Optimierung: Bei der Erstellung und Interpretation von Kampagnen-Reportings bringst du dich aktiv ein. Du hilfst bei der Ableitung von Optimierungsempfehlungen und unterstützt bei der Kostenkontrolle.
• Kampagnenabschluss: Du begleitest die Finalisierung von Kampagnen, um eine reibungslose Abrechnung vorzubereiten.

Das zeichnet dich aus:

• Ausbildung & Qualifikation: Eine erfolgreich abgeschlossene kaufmännische Ausbildung oder relevante Berufserfahrung im kaufmännischen Bereich ist vorhanden.
• Kommunikationsfähigkeiten: Du bist kommunikativ und verstehst es, auch komplexe Themen klar und verständlich aufzubereiten. Idealerweise hast du außerdem bereits erste Erfahrung im direkten Kundenkontakt.
• Teamorientierung: Ausgeprägter Teamgeist und Freude am Kontakt mit unterschiedlichen Ansprechpartnern prägen deinen Arbeitsstil.
• Analytische Fähigkeiten: Ein sehr gutes Zahlenverständnis und fundierte MS-Office-Kenntnisse (besonders Excel) zeichnen dich aus.
• Medienbegeisterung: Du bist offen für die Medien Print, Audio und Cinema sowie deren sich ständig weiterentwickelnden Ausprägungen.
• Sprachkenntnisse: Die sichere Kommunikation in Deutsch und Englisch ist für dich selbstverständlich.

Darüber hinaus bist du: #teamorientiert #kommunikativ #zuverlässig

Wenn du diesen Job spannend findest, dann ermutigen wir dich ausdrücklich zur Bewerbung, auch wenn du nicht jede oben gelistete Qualifikation aufweisen kannst.

Arbeiten bei WPP Media:

Als WPP Media gestalten wir die Zukunft der Medien und investieren dabei konsequent in unsere Mitarbeiter:innen. Jede:r Kolleg:in genießt die Vorteile des globalen Netzwerks von WPP Media und WPP, um sich weiterzuentwickeln und an der Spitze von Marketing und Werbung zu lernen. Vielfalt und Zusammenhalt leben wir durch zahlreiche Employee Resource Groups und regelmäßige interne Events - zum Austausch, zur Inspiration und zum gemeinsamen Feiern unserer Erfolge.
 
WPP Media ist ein Arbeitgeber, der Chancengleichheit fördert. Wir berücksichtigen alle Bewerber:innen für alle Positionen ohne Diskriminierung. Unser Ziel ist eine Kultur des Respekts und der Zugehörigkeit, in der jede:r die gleichen Möglichkeiten hat, sich einzubringen und beruflich zu wachsen.

Bitte lies unsere Datenschutzerklärung für Deutschland, Österreich und die Schweiz, um weitere Informationen darüber zu erhalten, wie wir die von dir bereitgestellten Daten verarbeiten. #LI-Promoted

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. 

We are looking to speak to candidates who are based in Frankfurt for our hybrid working model.

As an ideal candidate, you will have:

• 5 to 8  years of related industry experience, ideally 2 years of experience in a customer facing role
• Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience implementing scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience

You may also have:

• Experience developing, deploying, or supporting applications with any of the major cloud providers 
• Experience working in a technical pre-sales capacity 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB:

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn:

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273390805

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Frankfurt for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273394169

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

This role will be based remotely in Frankfurt, Germany.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID 426134

About The Role

We’re looking for a hardworking, driven individual with superb energy, passion and initiative for new business acquisition. The Enterprise Account Executive role focuses exclusively on formulating and executing a sales strategy within an assigned territory, resulting in revenue growth and new customer acquisition.

We are looking to speak to candidates who are based in Frankfurt for our hybrid working model.

About The Sales Culture

MongoDB is always developing and innovating — not only in our technology, but also in our sales go-to-market strategy. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful and close deals, but we want your feedback and input on how we can continue to “Think Big and Go Far.” As a crucial part of the Sales team at MongoDB, you will have access to a lucrative market and learn how to sell from some of the most successful sales leaders in the software industry.

What you will be doing

• Proactively, identify, qualify and close a sales pipeline
• Strategically prospect into CTOs, Engineering/IT Leaders, & technical end users
• Build strong and effective relationships, resulting in growth opportunities
• Partner with our Solution Architects and work closely with the Professional Services team to achieve customer satisfaction
• Work closely with the enterprise ecosystem partner sales and channel partner to maximize  deal sizes
• Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp,
  sophisticated sales training, and leadership and development programs 

What you will bring to the table

• 4+ years field experience of quota-carrying experience in a fast-paced and competitive market
• Demonstrated ability to grow accounts and run a complex sales process to Enterprise clients
• A proven track record of overachievement and hitting sales targets
• Ability to articulate the business value of complex enterprise technology
• Skilled in building business champions
• Driven and competitive. Possess a strong desire to be successful 

Things we love

• Passionate about growing your career in the largest market in software (database)
• Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)
• Familiarity with databases, develops and open source technology a plus 

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 425527

About the role 

We’re looking for a hardworking, driven individual with superb energy, passion and initiative for growing and managing business. The Enterprise Account Executive role focuses exclusively on formulating and executing a sales strategy within an assigned territory , resulting in revenue growth.

We are looking to speak to candidates who are based in Frankfurt for our hybrid working model.

What you will be doing

• Proactively, identify, qualify and close a sales pipeline
• Strategically prospect into CTOs, Engineering/IT Leaders, & technical end users
• Build strong and effective relationships, resulting in growth opportunities
• Partner with our Solution Architects and work closely with the Professional Services team to achieve customer satisfaction
• Work closely with the enterprise ecosystem partner sales and channel partner to maximize deal sizes
• Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs

What you bring to the table

• 3+ years field experience of quota-carrying experience in a fast-paced and competitive market with a focus on closing net new logos and expanding accounts. Demonstrated ability to open new accounts and run a complex sales process 
• A proven track record of overachievement and hitting sales targets
• Ability to articulate the business value of complex enterprise technology
• Skilled in building business champions
• Driven and competitive. Possess a strong desire to be successful
• Fluent in English 
• Must live in territory

Things we love

• Passionate about growing your career in the largest market in software (database)
• Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)
• Familiarity with databases, develops and open source technology a plus

Why join now

• MongoDB prides themselves in the development of each of our new hires & continuous career development
• Accelerators up to 30%
• Best in breed Sales trainings in MEDDIC and Command of the Message, including our comprehensive Sales Bootcamps and development programs
• New hire stock equity (RSUs) and employee stock purchase plan
• Generous and competitive benefits (parental leave, fertility & wellbeing support)
• Friendly and inclusive workplace culture - Learn more about what it’s like to work at MongoDB

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID - 425335

We’re looking for a hardworking, driven Partner Sales Leader with superb energy, passion and initiative to drive partner awareness and channel new business for the fastest growing database on the planet, MongoDB. The Partner Sales team focuses exclusively on formulating and executing a pipeline generation strategy through Partners within assigned territories, resulting in aggressive pipeline growth and new customer acquisition.

With a people-first culture, managing and leading our Sales team is top of mind. MongoDB is always changing and innovating — not only in our technology, but also in our sales go-to-market strategy. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful, but we want your feedback and input on how we can continue to “Think Big and Go Far.” As a crucial part of the Sales team at MongoDB, you will have access to a lucrative market and learn how to sell from some of the most successful sales leaders in the software industry.

We are looking to speak to candidates who are based in Frankfurt for our hybrid working model.

Responsibilities

• Proactively prospect, identify, qualify and develop a sales pipeline through our SI Partners
• Work with our Sales team to close business to meet and exceed monthly, quarterly and annual bookings objectives
• Recruit and build strong and effective partner relationships, resulting in growth opportunities
• Own, on behalf of VP - Area Sales, all things partner related
• Manage Partners at an Area level but loop back to Global team
• Interlock with Global Pillar teams for backup and support
• Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs
• Collaborate with SI Partners to identify and source NWLs while strategically influencing the acquisition of new business opportunities

Qualifications

• BA/BS required
• 8+ years field experience of quota-carrying experience in a fast-paced and competitive market with a focus on new business
• 8+ years of quota-carrying experience generating pipeline and selling through SI Partners in a heavy sales matrix model
• Demonstrated ability to articulate the business value of complex enterprise technology
• A track record of overachievement and hitting sales targets
• Skilled in building business champions and running a complex sales process
• Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)
• Familiarity with databases, devops and open source technology a plus
• Driven and competitive: Possess a strong desire to be successful
• Skilled in managing time and resources; sound approach to qualifying opportunities
• Possess aptitude to learn quickly and establish credibility. High EQ and self-aware
• Passionate about growing your career in the largest market in software (database) and developing and maintaining an in-depth understanding of MongoDB products

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 2273430158

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Stuttgart office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Frankfurt office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Hamburg office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Berlin office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Munich office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

The Visual Merchandiser for SharkNinja Germany is a highly executional, in-market role responsible for delivering outstanding retail execution across all Shark and Ninja brands. This position exists to ensure our products win where it matters most—on the shop floor—through consistent, high-quality, consumer-first merchandising.  The region to cover is North Rhine-Westphalia - based around in NRW 

The Visual Merchandising function at SharkNinja is about turning strategy into reality. In Germany, this role is focused on doing, not designing from a distance. You will spend significant time in stores, working hands-on to implement planograms, set displays, fix execution gaps, and raise the bar on how our brands show up every day. 

This role suits someone who is rarely satisfied, believes that details make the difference, and brings an impatience for action to retail execution. You are energized by seeing immediate impact, confident working independently, and committed to making SharkNinja unmistakable at shelf. 

What You'll Do: 

• · Execute visual merchandising standards for all SharkNinja brands across Germany, ensuring flawless, consistent in-store presentation. 

• · Implement planograms, fixtures, displays, and POS materials hands-on in store, ensuring compliance with brand and retailer requirements. 

• · Act as the eyes and ears of the business in retail, identifying execution gaps and fixing them with speed and ownership. 

• · Support new product launches, promotions, and seasonal resets, ensuring on-time and high-quality execution across key retailers. 

• · Work closely with Sales and Trade Marketing to deliver execution that drives conversion and supports commercial priorities—because winning is a team sport. 

• · Conduct regular store visits, audits, and competitor reviews, sharing clear, actionable feedback with internal teams and partners. 

• · Adapt global merchandising guidelines to real-world German retail environments without compromising brand impact. 

• · Manage and maintain merchandising tools, assets, and fixtures, ensuring they are correctly installed, clean, and effective. 

• · Proactively solve problems in-store, demonstrating progress over perfection and a strong bias toward action. 

• · Represent SharkNinja with confidence and professionalism in front of retail partners, store staff, and field teams. 

What You'll Bring: 

• · Proven experience in Visual Merchandising, Retail Execution, or Field Merchandising, ideally in consumer electronics, appliances, or branded consumer goods. 

• · Strong executional mindset—comfortable being hands-on, field-based, and operational. 

• · Excellent understanding of retail environments in Germany, including large-format and specialty retailers. 

• · Ability to work independently, manage priorities, and deliver consistently in a fast-paced retail landscape. 

• · Strong attention to detail and pride in execution quality—someone who notices what others miss. 

• · Clear and confident communicator who can communicate for impact with sales teams, retailers, and internal stakeholders. 

• · Willingness to travel extensively within Germany as part of a field-based role. 

• · Fluent German required;. 

• · A mindset aligned to SharkNinja’s culture: rarely satisfied, action-oriented, resilient, and motivated by visible results. 

As we continue to grow, we are looking to recruit a new Trade & Shopper Marketing Manager into our German Team. Position based in our Frankfurt offices (3 days a week in the office). 

The Trade & Shopper Marketing Manager is responsible for implementing and executing the channel-specific Trade and Shopper Marketing strategy across Germany, with a strong focus on the Shark and Shark Beauty categories. The role drives consumer engagement at retail, strengthens brand presence in-store, and creates impactful shopper experiences across key retail partners including Media-Saturn Group, Buying Groups, and Beauty retailers. 

Key Responsibilities 

• Implement and execute the channel-specific Trade & Shopper Marketing strategy for Central Europe, ensuring strong alignment with overall brand and commercial objectives for Shark and Shark Beauty. 

• Develop creative and impactful ATL and BTL campaigns tailored to key retail customers, in close collaboration with Brand Marketing and Sales teams, to drive consumer awareness, shopper engagement, and conversion at the point of sale. 

• Conceptualize and deliver compelling, activation-driven POS solutions for retail partners, including displays, in-store concepts, and shopper communication tools that elevate visibility and reinforce the premium positioning of the Shark product portfolio. 

• Ensure best-in-class in-store presentation of consumer electronics products, fully aligned with international brand guidelines and positioning. 

• Plan, manage, and execute trade shows, retailer events, and shopper activation initiatives across Central Europe. 

• Develop and maintain high-quality sales presentations, retail storytelling materials, and promotional assets that support commercial success at retail. 

• Establish and monitor a consistent reporting framework to evaluate campaign effectiveness, retail execution quality, and shopper engagement performance. 

• Collaborate closely with Visual Merchandising teams, field force, and external agencies to ensure optimal retail placement, execution excellence, and strong in-store visibility of the Shark and Shark Beauty portfolio. 

Qualifications & Experience 

• Bachelor’s degree in Marketing, Business Administration, Communications, or a related field. 

• Fluent in German and English (written and spoken). 

• Minimum 4+ years of professional experience in Trade Marketing, Shopper Marketing, or a comparable commercial marketing role. 

• Proven experience in Consumer Electronics and/or FMCG environments is required. 

• Strong understanding of retail environments and shopper behavior. 

• Creative mindset with the ability to develop innovative and commercially effective activation concepts. 

• Excellent presentation and communication skills. 

• Ability to thrive in a fast-paced, dynamic, and international organization. 

• Strong collaboration skills and understanding of global structures, roles, and cross-functional teamwork. 

• Willingness to travel within Central Europe. 

The Role 

We are not looking for someone to moderate comments. We are looking for someone who lives on the For You Page, understands that a single reply in the right comment section can outperform a paid campaign, and treats community as the brand's most powerful asset. You will own community management across three distinct brands and audiences — Shark Home, Shark Beauty, and Ninja — with Instagram and TikTok as your primary stage. You will be part of the Social Media & Community team.

Responsibilities 

• Own the brand voice across comments, DMs, replies, and mentions for Shark Home, Shark Beauty, and Ninja — ensuring every interaction feels human, on-brand, and intentional 

• Engage proactively beyond owned channels — jump into trending conversations, comment on relevant creator content, and place our brands where culture is already happening 

• Inspire, surface, and amplify UGC — celebrate community content, encourage participation, and turn everyday customers into vocal brand advocates 

• Build genuine, ongoing relationships with superfans, power users, and repeat engagers across all three brand communities 

• Run ongoing social listening across brand communities, product categories, and cultural territories: food & cooking culture, home aesthetics, and haircare & beauty rituals 

• Monitor brand sentiment and competitor community health — flag risks early and identify opportunities to lean in 

• Identify micro-trends and emerging conversations weeks before they go mainstream, feeding those insights directly into content briefs and campaign planning 

• Develop and maintain distinct community tones for each brand and build response playbooks, tone-of-voice guides, and escalation protocols 

• Own real-time community activation during product launches, campaign moments, and cultural events 

• Track community KPIs including engagement rate, response time, sentiment score, UGC volume, and follower growth 

• Deliver monthly community reports with clear analysis, trends, and actionable recommendations for the wider team 

Your Profile 

• 2+ years of experience in community management or social media, brand-side or agency 

• Fluent in German and English — written and spoken 

• Deep, practitioner-level knowledge of Instagram and TikTok — algorithm, formats, culture, and community dynamics 

• Experience with social listening tools (e.g. Brandwatch, Talkwalker, Sprout Social) 

• Strong copywriting instinct — you can write a comment that earns thousands of likes 

• Proven track record of inspiring UGC and building genuine brand advocacy 

• Based in Frankfurt or willing to commute for regular in-office days 

Nice to Have 

• Background in a social-first agency environment 

• Experience with DACH consumer brands in home, beauty, or kitchen categories 

• On-camera confidence for community content moments 

• Familiarity with tools such as Dash Hudson, Emplifi, or Sprinklr 

Our Channels 

Community management spans the following Instagram profiles: 

• Shark Beauty: @sharkbeautyde 

• Shark Home: @shark.deutschland 

• Ninja: @ninja.deutschland 

SharkNinja is the company behind the hugely successful Shark and Ninja brands. Our mission is to delight our consumers with innovative products, and to positively impact people’s lives every day in every home around the world!  We now have an opportunity for a E-Commerce Manager to join the DACH team. We are searching for someone with strong experience in direct-to-consumer to execute our DTC trading and growth strategy in the DACH region.  As E-Commerce Manager (DACH) you will report into the Senior E-Commerce Manager (DACH) and you will be responsible for trading the DACH DTC business for our Ninja brand on a day to day basis. Supported locally by a team of e-commerce managers, digital experience managers and performance marketing specialists, plus regionally by the global centres of excellence, your task is to help us grow sales due to our very ambitious growth strategy in the DACH region. 

What you will do: 

• Work with the DACH D2C eCommerce team, VP of E-Commerce (Central Europe & New Markets) and DTC Global centers of excellence to establish and implement the merchandising, trading and growth strategy to support our growth ambitions in market. 

• Work with wider cross functional teams in the DACH region to ensure we have accurate and up to date forecasts, stock allocation and demand signalling. 

• Execute trading plan focused on maximizing gross margin and forecast attainment across all product categories, considering market dynamics, customer value perception, and competitor pricing 

• Maintain a promotional calendar combining pricing details, website discounts, additional influencers discounts, etc.  

• Implement activities to improve product visibility, placement, and cross-selling opportunities across the e-commerce platform and marketplaces. 

• Analyze market trends, pricing data, sales performance, competitor activities, and customer insights to identify opportunities for growth and differentiation. 

• Managing forecast accuracy and inventory levels to ensure product availability 

• Reporting on sales performance, CS KPIs, gross margin and forecast attainment in key product categories, analyzing & presenting data and insights to stakeholders. 
• Collaborate and support members of the regional/global D2C eCommerce team, setting expectations and establishing best practices and process improvements as appropriate. 

What will you have:

• Experience in D2C eCommerce 

• In-depth knowledge of e-commerce sales strategies and a track record of driving profitability. 

• Strong analytical skills & ability to interpret complex data to make informed business decisions 

• Familiarity with pricing strategies, promotional campaigns, and product placement optimization. 

• Proficient in data analysis tools and platforms, such as Excel and Google Analytics. 

• Ability to work under pressure and manage multiple projects across multiple teams 

• Enjoy working in a demanding and fast-paced multi-cultural environment where team work and collaboration is key. 

As we continue to grow, we are excited to add a  Key Account Manager to our team.  Position based in our Frankfurt office (Hybrid - 3 days a week).  

OVERVIEW:  

As part of the phenomenal growth SharkNinja has achieved over the last few years in Germany, we are looking for a new Senior Key Account Manager. This position will be key to driving the next phase of the business development in Germany and to reinforce our fantastic sales team.   

Here are some of the EXCITING things you’ll get to do (RESPONSIBILITIES):  

• Build a sales strategy that achieves & exceed sales and margin targets for your accounts  

• Be the category captain amongst our retailers  

• Ensure that Shark & Ninja are represented in a positive and professional manner at all times both on-line and off-line  

• Planning and executing activities for both on-line, in-store and off-page to drive strong sales out performance  

• Ensure accurate forecasting in line with individual and company goals  

• Work within agreed Promotional (SOA) to ensure sales & margin targets are met  

• Negotiate winning scenarios for both SharkNinja and the customer at all times  

• Interpret market and sell out data into business opportunities  

• Organization of trade shows and retail events  

• Reporting of competitive activities & pricing  

• Identify opportunities to deliver incremental business.  

• Participate in tradeshows, sales meetings and other Company events as required.  

ATTRIBUTES & SKILLS (REQUIREMENTS):  

• Fluent English and German  

• Minimum 7 years of successful sales experience.  

• Previous experience in the consumer goods industry  

• Appetence to our unique products  

• Results driven, Strong negotiator, Exceptional analytical skills  

• Oral and written communication with impact  

• Professional expertise  

• Excel, PowerPoint, Presentation skills & Microsoft skills  

• Interpersonal/collaborative skills  

SharkNinja is the company behind the hugely successful Shark and Ninja brands. Our mission is to delight our consumers with innovative products, and to positively impact people's lives every day in every home around the world! We now have an opportunity for an SEA Manager to join the team and we are searching for someone with strong experience in a direct-to-consumer (D2C) environment.

In this role, you will work across Search & Shopping on the Shark & Ninja brands for Germany, playing a crucial role in delivering further growth in 2026 and beyond.

What You'll Be Doing

• Day-to-day management of Search & Shopping accounts (multi-million-euro annual budget)
• Analyse and interpret performance data to identify areas for improvement and opportunities to drive incremental growth
• Own daily, weekly, and monthly performance reporting against forecasts and KPIs
• Maintain gold-standard account hygiene and take a best-in-class approach to campaign setup and optimisation, collaborating with peers across the globe
• Leverage automation where appropriate and continuously optimise bidding strategies, click-through rates, and cost efficiency
• Monitor and analyse competitor activity
• Challenge the status quo by consistently identifying and testing innovative opportunities to drive long-term growth
• Collaborate with internal teams including customer insights, merchandising, commercial finance, and analytics
• Create, implement, and refine a successful category strategy aligned with SharkNinja's objectives and goals
• Maximise the value of technology platforms and external partnerships (e.g., Google Ads, Microsoft Advertising)
• Keep up to date with the latest industry news and share learnings to upskill the wider team

What We're Looking For

• Fluent in German (written and spoken)
• At least 2 years' experience in SEA, ideally working on eCommerce brands
• At least 1 year's experience managing a monthly budget exceeding €50k
• Strong commercial acumen with a results-driven mindset
• A self-starter with genuine curiosity and a drive to experiment
• Strong interpersonal skills with an ability to work with a variety of styles and personalities
• Thrives in a fast-paced environment and manages competing priorities effectively
• Advanced data analysis skills; strong analytical knowledge is essential
• Experience working in a retail environment would be advantageous
• Google Ads and Microsoft Advertising certification preferred; experience with SA360 would be advantageous
• Experience using AI-powered campaign tools and Google Analytics is advantageous

*Please only send your application in English

About the Role

SharkNinja is looking for a Social Media & Influencer Senior Executive to support the day-to-day execution of our social media and influencer marketing activity across the DACH region, with a primary focus on Germany. Working within an established social strategy and brand guidelines, you will help bring our consumer products to life across platforms — executing content, managing community interactions, and supporting the coordination of influencer partnerships and campaign logistics.
This role suits someone with solid hands-on experience in social media execution who works reliably and independently on defined tasks, follows established processes, and supports the wider marketing team in delivering consistent, on-brand output across channels.

What You'll Do: 

• Execute and schedule social media content across Instagram, TikTok, YouTube, and Facebook in line with the content calendar and brand guidelines
• Monitor and manage community interactions daily — responding to comments, direct messages, and mentions in a timely, on-brand, and professional manner
• Support influencer partnership logistics, including product seeding, brief distribution, contract coordination, content tracking, and deliverable management
• Assist in the coordination of campaign activity for product launches, seasonal moments, and brand storytelling initiatives, supporting the wider team on execution and asset management
• Compile and maintain regular performance reports using established templates and analytics tools, flagging notable trends or anomalies to the wider team
• Support content production by assisting with light editing, copywriting, and asset organization in collaboration with creative and marketing teams
• Maintain and update influencer databases, campaign trackers, and asset libraries to ensure accurate and accessible records
• Stay current on platform updates, algorithm changes, and relevant developments in the consumer goods and home technology space
• Support the onboarding and day-to-day guidance of more junior team members where applicable

What You Bring:

• Experience in a social media coordination, influencer support, or digital marketing execution role 
• Hands-on experience executing and scheduling content across Instagram, TikTok, YouTube, and Facebook
  Working knowledge of content creation and editing tools, including CapCut and Adobe Creative Suite
  Familiarity with social media analytics platforms such as Instagram Insights and Google Analytics, with the ability to compile and present straightforward performance data
  Strong organizational and administrative skills — able to manage multiple tasks, deadlines, and asset workflows simultaneously with a high degree of accuracy
  Professional bilingual proficiency in German and English, both written and verbal
  Detail-oriented and accountable, with a consistent track record of delivering quality work on time

As we continue to grow, we are excited to add a SENIOR KEY ACCOUNT MANAGER to our German team. The position is based in Frankfurt – 3 days a week.   

OVERVIEW:  

As part of the phenomenal growth SharkNinja has achieved over the last few years, we have created a new position of Key Account Manager. This position will be key to driving the next phase of the business development and to reinforce the team. Working closely with the product team, marketing team and Digital team and with the European Hub, this person will be accountable of the customers growth.   

Here are some of the EXCITING things you’ll get to do (RESPONSIBILITIES):  

We are looking for a dynamic and committed Senior Key Account Manager to help drive our business forward into new markets. Reporting to the Sales Director you will be able to develop, implement and drive account specific plans & promotions in line with the Shark Ninja market strategy, focused on profitable sales growth throughout their portfolio. A solid experience of the Small Domestic Appliances being channel would be a clear plus for the role.   

POSITION PROFILE   

•          To build a sales strategy that achieves & exceed sales and margin targets for your accounts, launch new products 

•          Grow the core category for Benelux and launch new categories 

•          Ensure that Shark & Ninja are represented in a positive and professional manner at all times both on-line and off-line 

•          Planning and executing activities for both on-line, in-store and off-page to drive strong sales out performance 

•          Ensure accurate forecasting in line with individual and company goals 

•          Work within agreed Promotional (SOA) to ensure sales & margin targets are met 

•          Negotiate winning scenarios for both SharkNinja and the customer at all times 

•          Interpret market and sell out data into business opportunities 

•          Organization of trade shows and retail events  

•          Reporting of competitive activities & pricing 

•          Identify new retailers to deliver incremental business. 

•          Participate in tradeshows, sales meetings and other Company events as required. 

ATTRIBUTES & SKILLS (REQUIREMENTS):  

• Fluent English and German   

• Minimum 7 years of successful sales experience.  

• Appetence to our unique products  

• Results driven, Strong negotiator, Exceptional analytical skills  

• Oral and written communication with impact  

• Professional expertise  

• Excel, PowerPoint, Presentation skills & Microsoft skills  

• Interpersonal/collaborative skills, Entrepreneurship and Initiative  

•  Experience in analyzing and interpreting sales data to make informed decisions.  

• Personable and recognizes the importance of building good relationships with customers, internal colleagues and other members of the sales teams.  

• Experience of building sales and marketing strategy by market.  

What You'll Do

At SharkNinja, we use data, technology, and insight to fuel better decisions at speed. As Senior Manager, Commercial Planning – DACH, you will own the commercial forecast, planning rhythm, and forecasting outcomes for one of SharkNinja’s most complex and strategically important European regions. You will sit at the intersection of commercial strategy, advanced analytics, and local market execution, partnering closely with DACH Sales, Sales Operations, Supply, SS&A, Marketing, and EMEA stakeholders. Your role is not just to report performance, but to pressure test the forecast, challenge assumptions, and translate complex data into decisive actions that drive growth while protecting inventory health. This role requires strong commercial judgement, a high level of analytical and technological fluency, and the confidence to lead the forecast story with senior leadership. You will proactively surface risks and opportunities, test multiple scenarios, and ensure the business is prepared for what’s ahead — not just what’s planned.

Key Responsibilities:

Forecasting, Budgeting & Performance Management

• Lead the monthly forecasting process and annual budget cycle for the DACH region, embedding analytical rigor, scenario thinking, and clear prioritisation across the commercial organisation.
• Own the monthly consensus process, delivering an insight‑led, technology‑enabled forecast narrative to Executive leadership that clearly articulates what is happening, why it is happening, and what actions are being taken.
• Pressure test forecasts using scenario analysis, sensitivity modelling, and trend diagnostics to assess robustness and identify upside/downside risks early.
• “Light up” quarterly, monthly, and weekly sales targets through advanced data analysis, enabling proactive course correction and confident delivery against commitments.

Risk & Opportunity (R&O) Leadership

• Own the regional R&O process, driving tangible actions to realise opportunities and mitigate risks in close partnership with SS&A, Supply, Sales, and Marketing.
• Ensure risks are actively challenged, clearly articulated, and actioned, rather than passively tracked. 
• Use leading indicators, market signals, and local intelligence to continuously reassess forecast confidence and exposure.

Technology, Data & Insights

• Leverage forecasting tools, dashboards, and analytics platforms to enhance visibility, decision‑making speed, and forecast accuracy. 
• Partner with EMEA and global analytics, systems, and data teams to improve forecasting methodologies, data quality, and automation.
• Translate complex analytical outputs into clear, commercially relevant insights that local teams can act on quickly.

Local Market Partnership

• Act as a trusted thought partner to the DACH commercial leadership team, ensuring forecasts reflect local market dynamics, customer behaviour, and execution risks.
• Embed yourself in the local business rhythm, ensuring planning outputs are practical, relevant, and actionable for teams on the ground.
• Operate seamlessly as a member of both the Global Commercial Planning team and the local DACH team to ensure full alignment with both organisations.

What You'll Bring

• Relevant experience in commercial planning, financial forecasting, analytics, or performance management, ideally within consumer electronics, FMCG, or retail. 
• Strong analytical capability with a technology‑forward mindset, comfortable using data, systems, and models to challenge assumptions and inform decisions.
• Demonstrated experience pressure testing forecasts and influencing outcomes through insight rather than hierarchy. 
• Proven ability to partner cross‑functionally and influence Sales, Sales Operations, and Supply teams in a fast‑paced environment.
• Advanced organisational skills with the ability to manage competing priorities while maintaining pace and precision.
• A self‑starter mentality — comfortable owning outcomes end‑to‑end, asking hard questions, and acting with urgency.

Team

The Risk Controlling team shapes Raisin Group’s resilience by establishing and maintaining the group-wide risk management framework in line with regulatory standards. The team defines risk policies and controls and is responsible for identifying and assessing material risks across the group, including operational, credit, market, and liquidity risk, using methods such as risk assessments, stress testing, and scenario analysis.

In addition, Risk Controlling continuously monitors the group’s risk profile through risk metrics, key risk indicators, and early warning signals. The team prepares risk reporting for senior management and regulatory authorities and supports capital and liquidity adequacy assessments in line with regulatory requirements, ensuring the business model is backed by appropriate risk-bearing capacity and liquidity strength.

Your Responsibilities

• Reporting & Data Aggregation: Supporting the Risk team in the preparation of regular risk reports, including data collection, quality checks, and formatting for board-level presentations.
• General Organizational Scaling: Assisting in the optimization of departmental workflows and administrative infrastructure.
• Bilingual Documentation: High-quality translation (DE/EN) and linguistic alignment of internal policies, process descriptions, and regulatory correspondence.
• JIRA Lifecycle Management: Systematic creation and scheduling of the JIRA ticket backlog for all recurring risk controlling tasks (e.g., limit monitoring, reporting cycles, and committee preparations) for 2026 and 2027.

Your Profile

• Availability: You are ready for a full-time commitment of 6 to 12 months, starting in June or July 2026.
• Education: You are currently pursuing a degree in Business Administration, Information Management, Finance or Banking or recently graduated. 
• Analytical Mindset: You possess strong judgment and a structured approach to risk management within the regulated banking sector.
• Operational Excellence: You have a talent for structuring complex information and managing high-stakes operational workflows with precision and a sharp eye for detail.
• Digital Literacy: You have a passion for automation—creating efficient workflows, clearing ticket backlogs, and maintaining rigorous documentation.
• Reporting Expert: You are proficient in data aggregation and can design professional reporting decks (PPT, Excel, Google Suite) tailored for senior management.

Join our mission, join our team – and grow with us!

At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities.

As part of our team, you will benefit from:

• Employee Development Budget of €400 and one full training day per year.
• Flexible working hours, home office and 20 vacation days per year.
• Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month.
• Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month.
• Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office.

Das bieten wir dir:

• Work-Life-Balance: Mit unseren flexiblen Arbeitszeiten & Remote Work gestaltest du deinen Alltag so, wie er zu dir passt. Außerdem kannst du Überstunden ausgleichen.
• Vacation mode on: Du erhältst 30 Urlaubstage plus einen flexiblen Tag – zusätzlich sind der 24. und 31.12. frei.
• Wellbeing first: Gesundheitsleistungen, attraktive Altersvorsorge sowie Mental Health Awareness Days stellen deine Gesundheit in den Mittelpunkt.
• Practice makes perfect: Entfalte dich mit unseren vielfältigen Weiterbildungen und nutze unsere internen Karriereprogramme für deine Entwicklung im WPP-Netzwerk.
• More than just a job: Dich erwarten unvergessliche Events, Mitarbeitendenrabatte und weitere Highlights wie das Job Ticket, Wellhub oder das Job Bike.
• Be yourself: Bei uns ist jede:r herzlich willkommen - Vielfalt und Chancengleichheit liegen uns am Herzen.

Das bewegst du:

Übernimm als Senior Digital Media Planner (Mensch) die Schlüsselrolle bei der strategischen Planung, Steuerung und Optimierung digitaler Mediakampagnen für Universal Pictures Germany, einen unserer spannendsten Kunden aus der Film- und Entertainmentbranche. Du wirst nicht nur Teil unserer Agenturfamilie, sondern integrierst dich auch als unverzichtbares Mitglied direkt in das Kundenteam in Frankfurt. Das bedeutet für dich: enge Zusammenarbeit, direkter Austausch und die Chance, bei Kundenevents und Filmpremieren hautnah dabei zu sein. Dabei begreifst Du deine Präsenz vor Ort in den Räumlichkeiten des Kunden als echtes Asset.

• Kampagnensteuerung: Die eigenverantwortliche Planung, Steuerung und Optimierung holistischer Digitalkampagnen liegt in deiner Hand.
• Strategieentwicklung: Für kommende Blockbuster-Filme entwickelst und setzt du maßgeschneiderte Strategien um.
• Performance-Analyse: Anhand von KPIs analysierst du die Kampagnenleistung, identifizierst Optimierungspotenziale und leitest wirkungsvolle Handlungsempfehlungen ab.
• Technologie-Integration: Neue Technologien und Tools zur Automatisierung und Effizienzsteigerung digitaler Kampagnen werden von dir identifiziert und integriert.
• Zusammenarbeit: Eine enge Zusammenarbeit mit unserem Investment-Team stellst du sicher, um die besten Konditionen für unsere Kunden zu gewährleisten.
• Kundenintegration: Als unverzichtbares Mitglied integrierst du dich direkt in das Kundenteam vor Ort, um eine enge Zusammenarbeit und direkten Austausch zu ermöglichen.

Das zeichnet dich aus:

• Medienerfahrung: Du hast Erfahrung in der Steuerung und Optimierung digitaler Mediakampagnen, idealerweise in einer führenden Mediaagentur oder einer ähnlichen Rolle gesammelt.
• Fachkenntnisse: Mit den gängigen Planungstools bist du vertraut und kennst die relevanten Mediabegriffe und KPIs.
• Digitale Expertise: Dein Verständnis der digitalen Medienlandschaft umfasst Programmatic, Social Media, SEA, Retail Media sowie Content- und Performancemarketing.
• Strategisches Denken: Exzellente analytische Fähigkeiten sowie eine ausgeprägte strategische und lösungsorientierte Denkweise bringst du mit.
• Kommunikationsstärke: Deine Fähigkeit, komplexe Sachverhalte verständlich und überzeugend zu erklären, zeichnet dich aus. Außerdem verfügst du über sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift.
• Leidenschaft:  Eine Begeisterung für Hollywood und die Film-Branche ist ein Plus.

Darüber hinaus bist du: #teamfähig #lösungsorientiert #kommunikativ

Wenn du diesen Job spannend findest, dann ermutigen wir dich ausdrücklich zur Bewerbung, auch wenn du nicht jede oben gelistete Qualifikation aufweisen kannst.

Arbeiten bei WPP Media:

Als WPP Media gestalten wir die Zukunft der Medien und investieren dabei konsequent in unsere Mitarbeiter:innen. Jede:r Kolleg:in genießt die Vorteile des globalen Netzwerks von WPP Media und WPP, um sich weiterzuentwickeln und an der Spitze von Marketing und Werbung zu lernen. Vielfalt und Zusammenhalt leben wir durch zahlreiche Employee Resource Groups und regelmäßige interne Events - zum Austausch, zur Inspiration und zum gemeinsamen Feiern unserer Erfolge.
 
WPP Media ist ein Arbeitgeber, der Chancengleichheit fördert. Wir berücksichtigen alle Bewerber:innen für alle Positionen ohne Diskriminierung. Unser Ziel ist eine Kultur des Respekts und der Zugehörigkeit, in der jede:r die gleichen Möglichkeiten hat, sich einzubringen und beruflich zu wachsen.

Bitte lies unsere Datenschutzerklärung für Deutschland, Österreich und die Schweiz, um weitere Informationen darüber zu erhalten, wie wir die von dir bereitgestellten Daten verarbeiten. 

Who We Are

As a global management consultancy focused on the financial services industry, we at Capco combine innovative thinking with unique expertise. We develop solutions that are precisely tailored to the specific needs of our clients.

What Sets Us Apart

Our “Be Yourself At Work” culture promotes authenticity and diversity: everyone is encouraged to bring their individual perspective, personality, and skills to the table. At Capco, you will always have the opportunity to contribute your strengths - whether by supporting initiatives that help shape the development of our organization, participating in our game nights, or joining one of our many clubs (Sports Club, Music Club, etc.).

Role Description

• Collaborate with stakeholders to gather and analyse business requirements (including business processes, data formats and non-functional requirements)
• Translate business requirements into (detailed) technical specifications
• Align technical solution design with Architects and/ or (Lead) Developers
• Work closely with developers, architects and testers to design solutions that meet business goals
• Document workflows and technical specifications

Skills and Expertise

• Previous experience in technical business analysis
• Relevant experiences in a financial services / banking or consulting firm
• Solid technical knowledge (e.g. basic/ good understanding of SQL, Java, Python, APIs, Microservices, ...) and relevant tools used across the SDLC lifecycle as well as experiences in Agile and/ or waterfall projects and procedures
• Strong analytical thinking and problem-solving skills, “hands-on attitude” to deliver results
• Ability to communicate effectively with both technical and non-technical stakeholders
• Native level of German and fluent in English

Why Capco? Because You Matter.

At Capco, we prioritize your career growth and well-being. You will have a personal coach to support your development and a flat hierarchy that encourages you to share and implement your ideas. Plus, our team events, sports activities, and networking opportunities help you stay connected and engaged beyond work.

Curious to learn more? Apply now – it only takes 5 minutes!

#fulltime 

Wir bei Capgemini Invent glauben, dass unterschiedliche Perspektiven den Wandel vorantreiben. Als innovative Transformationsberater vereinen wir unsere strategischen, kreativen und wissenschaftlichen Fähigkeiten und arbeiten eng mit unseren Kunden zusammen, um zukunftsweisende Lösungen zu entwickeln. Hilf uns dabei, den Wandel voranzutreiben, der auf die Herausforderungen unserer Kunden von heute und morgen zugeschnitten ist. Informiert und validiert durch Wissenschaft und Daten. Verstärkt durch Kreativität und Design. Und das alles auf der Grundlage von Technologien.

Deine Rolle

Als Senior Consultant im Bereich Workforce & Organization leitest du erste spannende (Teil-) Projekte und stellst dich spannenden Herausforderungen unserer Kunden:

• Du verantwortest die Konzeption und Umsetzung innovativer und zukunftsfähiger Change-Management-Strategien in tech-orientierten Projekten unter Berücksichtigung aller Aspekte eines holistischen Change-Ansatzes 
• Du begleitest technologie-, organisations- oder kulturgetriebene Transformationsprojekte
• Du verantwortest die (Teil‑)Projekt- und Programmleitung im nationalen und internationalen Umfeld
• Du konzipierst und realisierst Trainingsmaßnahmen (bspw. unter Nutzung eines Digital Adoption Tools), Workshops sowie zielgruppengerechte Kommunikationsformate
• Du wirkst aktiv an der Weiterentwicklung unserer Services mit und treibst Innovationen sowie agile Transformationsprojekte voran
• Du nutzt gängige GenAI-Tools (z. B. Copilot, Custom GPTs) und verankerst KI‑gestützte Arbeitsweisen nachhaltig in Projekt- und Kundenkontexten

Dein Profil

• Du verfügst über mehrjährige praktische Projekt‑ und/oder Beratungserfahrung in der Konzeption, dem Design und der Implementierung innovativer und wirkungsvoller Change-Management-Architekturen sowie Trainingsstrategien für globale digitale Transformationsprojekte, z. B. im Kontext von AI-Adoption, SAP (S/4HANA, SuccessFactors) Workday, Salesforce, Teamcenter, ServiceNow und weiteren Cloud‑Technologien
• Du hast bereits erste Verantwortung als (Teil‑)Projektleiter*in für komplexe Transformationsprojekte und ‑programme übernommen
• Du weist idealerweise erste Erfahrungen mit Digital Adoption Plattformen (z. B. WalkMe, Whatfix, SAP Enable Now) auf 
• Du hast einen herausragenden Studienabschluss mit wirtschaftlicher oder psychologischer Ausrichtung
• Du bringst idealerweise relevante Zertifikate oder Weiterbildungen mit (z. B. PROSCI, Scrum Master, SAFe, Projektmanagement, Design Thinking, Coaching)
• Du wendest AI‑Lösungen sicher an, kannst diese verständlich erklären und unterstützt aktiv bei der Integration von KI in die Arbeitsabläufe unserer Kunden
• Du zeichnest dich durch hohe Zuverlässigkeit, ausgeprägten Teamgeist und einen starken Fit für eine weltweit führende Unternehmensberatung aus
• Du verfügst über ausgeprägte Präsentations‑ und Moderationsfähigkeiten sowie sehr gute MS‑Office‑Kenntnisse
• Du beherrschst Deutsch und Englisch exzellent und bringst eine grundsätzliche Reisebereitschaft mit

Was du bei uns schätzen wirst

• Werde Teil einer international führenden Unternehmensberatung, die durch innovative und wegweisende Projekte, globale Teams und digitales Know-How die Zukunft gestaltet
• Bekomme klare Perspektiven für deine Karriere und Freiraum für Eigeninitiative
• Erhalte individuelle Entwicklungsmöglichkeiten
• Erlebe unser kontinuierliches Engagement für Chancengleichheit, Vielfalt und Inklusion
• Profitiere von unseren Benefits zur optimalen Work-Life-Balance mit attraktiven Angeboten rund um Gesundheit & Wellbeing, Zusatzpaketen rund um Mobilität sowie modernen Offices

Über Capgemini

Capgemini ist ein globaler Partner für die KI-gestützte Geschäfts- sowie Technologietransformation. Das Unternehmen schafft messbaren Mehrwert für seine Kunden, indem es die Zukunft von Organisationen gestaltet und im Zusammenspiel von KI, Technologie sowie dem Mensch Realität werden lässt. Seit fast 60 Jahren steht Capgemini für Verantwortung wie auch Vielfalt und beschäftigt über 420.000 Mitarbeitende in mehr als 50 Ländern. Das End-to-End-Leistungsspektrum gründet auf einer umfangreichen Branchenexpertise, einem starken Partner-Ökosystem sowie Kompetenzen in den Bereichen Strategie, Technologie, Design, Engineering und Operations. Die Gruppe erzielte 2025 einen weltweiten Umsatz von 22,5 Milliarden Euro. 

Die ausgeschriebene Vakanz ist ganzjährig zu besetzen.

Wir freuen uns über deine vollstän­dige Be­wer­bung ausschließlich über unser Bewerbungsportal unter Angabe deiner Ge­halts­vor­stel­lung, des frühest­mög­lichen Ein­tritts­zeit­punkts sowie deiner Standortpräferenz.

Hier findest du weitere Informationen zu unserem Bewerbungsprozess und unserem Workforce & Organization Ansatz.

Wende dich bei Fragen bitte an margarita.korobkina@capgemini.com.  

As an Air Pricing Associate, you will be a foundational member of the team, learning all aspects of the trade, mastering Flexport’s advanced technology systems, and working on the front-lines to ensure Client Solutions Teams - and by extension, Flexport customers - have the right solutions and the right prices so that supply chains run smoothly. You will be an expert in coordinating and executing the end-to-end shipment lifecycle: procurement, solution design, rate setting, and administration of marketplace prices.

Your responsibilities: 

Develop end-to-end pricing solutions for Flexport customers

• Execute the end-to-end creation and delivery of pricing solutions for Flexport customers by working with cross-functional stakeholders (Trucking, Supply Chain Operations, Partner Team, etc) to secure necessary procurement costs. 
• Procure rates for customer requests within our network of vendors (ie carriers, subcontractors, partners) and ensure they are clearly recorded and available in cost databases
• Fulfill dynamic pricing requests for both fixed and spot rates and ensure solutions are clearly recorded and available in sell databases for immediate consumption by Account Management
• Follow up with customers on spot pricing submissions to increase likelihood of conversion

Act as the first point of contact for all Air pricing issues, requests, or questions & take the lead in resolving

• Triage incoming pricing requests and find a resolution 
• Resolve all pricing escalations raised by account management or sales teams as quickly as possible, with an eye for mitigating future escalations of the same nature; exercise good judgment on when to escalate
• Constantly monitor group emails, Slacks, and offer support wherever possible

Drive and support initiatives to promote growth and profitability for the region

• Ensure high integrity and accuracy of all rates stored in internal database; record all rates and rate updates timely
• Leverage internal tools and processes to mitigate potential revenue leakage (Conversion reports, etc)
• Identify opportunities to improve pricing strategies and increase profitability
• Proactively follow-up on lost pricing requests and new opportunities

Identify areas for process improvements and contribute to future automation designs

• Master all Flexport internal tools and databases for maintaining buy and sell rates
• Take a critical approach to company and customer SOPs and identify ways to improve them
• Be a general expert, able to support procurement, solution design, rate setting, vendor audits and implementation cycles for all geographies in your region
• Proactively share risks & barriers with regional air freight leadership and work to resolve them
• Embody a “can-do” attitude at all times

Requirements:

• Minimum BA/BS and 2-3 year(s) of related work experience
• Knowledge of operations, procurement and technology within the industry
• Experience with regards to imports and/or exports from a sales, operational or procurement perspective 
• Experience building and maintaining relationships and partnerships with vendors
• Analytical skills and metric / data based approach to solving problems
• Strong analytical background and knowledge of analytical tools (Excel, etc); basic programming capabilities a plus
• Strategic vision and ground floor execution
• Excellent communication, interpersonal, and organizational skills

We offer: 

• An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a  thriving multinational environment
• Lunch food delivery 4 days a week incl. vegetarian options, a salad bar and special menu options, plus breakfast options, snacks, soft drinks and barista coffee.
• Health insurance:  employee contribution part is covered by Flexport
• 25 paid vacation days
• Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success.
• Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members
• Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child.

#LI-onsite

Your Impact

International markets are one of Axon’s biggest growth engines across the law enforcement and defense segments. As Head of of International Marketing, you will own the end-to-end marketing strategy, storytelling, and go-to-market execution for Axon across priority global markets outside the U.S.

You will lead a distributed international marketing team spanning CAN, EMEA, the UK, LatAm, and APAC, partnering closely with regional sales leaders to grow demand in global markets and deliver against ambitious pipeline and bookings targets. You will also be accountable for scaling localization and creative systems so that Axon shows up as a trusted, locally relevant public safety technology brand in every international market we serve.

This is a highly strategic, hands-on leadership role that sits at the intersection of marketing, sales, product, and customer. You will shape Axon’s presence around the world, and how quickly we can translate that presence into measurable pipeline and revenue.

What You’ll Do

Reports to: Senior Vice President, Marketing
Direct Reports: 15


Lead a High-Performing International Marketing Team

• Lead a distributed team of regional and functional marketing contributors, setting the bar for strategic thinking, impact-driven results, and execution at the highest possible level.
• Develop talent, succession, and organizational structure to ensure Axon can support sustained, scalable growth across existing and new international markets.
• Coach and develop the team to build on their strengths, address growth areas, and elevate their performance.

Lead and Evolve International Marketing Strategy

• Own and continuously refine Axon’s international marketing strategy, scaling success in already strong markets while driving pipeline and growth in high-opportunity regions.
• Ensure alignment with Axon’s broader marketing strategy and vision, translating strategy into measurable revenue and sales pipeline.
• Build and execute integrated campaigns across Product, Sales, and Marketing that drive engagement, strengthen customer relationships, and build pipeline in emerging and priority markets.
• Define and operationalize a clear international narrative and brand identity that clearly communicates the value of Axon’s ecosystem in locally relevant ways across customer segments and regions.
• Establish a scalable, efficient localization approach that serves language, culture, and geopolitical dynamics across markets.
• Set and guide the strategy for international events and brand presence, ensuring all investments are tightly aligned to pipeline generation, metrics, and growth objectives.

Partner Deeply with Cross-Functional Leadership

• Serve as the primary marketing partner to international sales leadership, primarily across Europe, UK/Commonwealth, and LatAm, aligning on key market priorities and sales opportunities.
• Partner with government and public affairs leadership to align market priorities with regulatory, geopolitical, and public perception dynamics.
• Oversee international event strategy in partnership with Events and Experiential, defining where and how Axon shows up to maximize customer impact.
• Work closely with Revenue Intelligence and Marketing Operations to define how international marketing performance is measured and reported, enabling data-driven decisions.

What You Bring

• 8 years of experience in SAAS marketing with specialized expertise in international markets—ideally in public safety or technology—including leading marketing for U.S.-based companies expanding into international markets, especially in Europe.
• Proven track record marketing and selling cloud-based solutions.
• Strong long-term strategic thinking with the ability to translate high-level vision into detailed execution.
• Ability to identify gaps or areas of opportunity within existing strategies and optimize performance in a fast-paced, ever-evolving environment.
• Data-driven mindset with a focus on measurable impact and performance.
• A true player-coach mentality, balancing strategic leadership with hands-on execution.
• Strong cross-functional relationships and the ability to collaborate effectively with leadership in International Sales, Product, Marketing, and Customer.
• Track record of managing and executing integrated marketing programs across digital, events, creative, and demand generation.
• Experience with international government, regulations, and public affairs.

Bei Wolt setzen wir uns dafür ein, das lokale Leben besser zu machen – für unsere Kundinnen ebenso wie für unsere Partner. In Deutschland betreut unser Mass Account Management (MAM) Team tausende Restaurantpartner im ganzen Land. Jetzt suchen wir einen Mass Account Management Executive, um gemeinsam den operativen Erfolg dieser Partner im großen Maßstab weiterzuentwickeln.

Deine Aufgaben

Als Mass Account Management Executive spielst du eine wichtige Rolle dabei, den operativen Erfolg unserer Restaurantpartner skalierbar zu verbessern. Du bist Teil eines Teams, das sicherstellt, dass tausende Restaurants aktiv, verfügbar und mit den kommerziellen Tools von Wolt engagiert bleiben. Mithilfe von Daten, klaren Strukturen und skalierbarer Kommunikation unterstützt du unsere Partner dabei, ihre Performance zu verbessern, neue Funktionen wie Promotions und Ads zu nutzen und so zum Wachstum von Wolt beizutragen – bei gleichzeitig hoher Datenqualität und verlässlichen Portfolio-Daten.

Dein Arbeitsalltag umfasst:

• Steuerung und Optimierung der operativen Gesundheit und Performance eines großen Restaurantportfolios
• Monitoring und Verbesserung zentraler KPIs wie Verfügbarkeit, Aktivitätsrate, Ablehnungsrate und Churn
• Konzeption und Umsetzung von Initiativen zur Steigerung der Nutzung von Promotions, Deals und Ads
• Sicherstellung einer hohen Datenqualität sowie korrektem und verlässlichem Reporting
• Unterstützung bei Kampagnen-Rollouts und Skalierung bewährter Best Practices über das gesamte Portfolio hinweg
• Enge, funktionsübergreifende Zusammenarbeit mit anderen Teams

Unsere Erwartungen

• 1–2 Jahre Berufserfahrung in Operations-, Commercial- oder Support-Rollen
• Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift
• Sicherer Umgang mit Excel/Google Sheets sowie CRM-Systemen
• Ausgeprägtes Verantwortungsbewusstsein, strukturierte Arbeitsweise und hohe Detailgenauigkeit
• Analytische Denkweise und Motivation, Prozesse kontinuierlich zu verbessern

Was wir bieten

• Eine Rolle mit direktem Einfluss auf den Erfolg unserer Partner und das Kund*innenerlebnis
• Eigenverantwortliches Arbeiten in einem dynamischen, internationalen Team
• Ein schnell wachsendes Tech-Unternehmen mit vielfältigen Karriere- und Entwicklungsmöglichkeiten
• Attraktives Vergütungspaket
• Modernes Büro im Herzen von Frankfurt
• Rabatt auf Wolt-Bestellungen
• Moderne Arbeitsausstattung
• Kostenlose Softdrinks, Kaffee und Obst im Büro
• Zuschuss zur Urban Sports Club Mitgliedschaft
• Zuschuss zum Deutschlandticket
• Wöchentliche All-Hands-Meetings und regelmäßige Team-Events
• Flexible Arbeitszeiten sowie 30 Tage bezahlten Urlaub

Nächste Schritte

Wenn du Lust hast, in einem stark wachsenden Umfeld Verantwortung zu übernehmen und Teil eines äußerst ambitionierten Teams zu werden, dann bewirb dich jetzt und starte mit uns das Gespräch.

Wir prüfen Bewerbungen fortlaufend und melden uns bei Kandidat*innen, deren Profile besonders gut passen. Der Auswahlprozess umfasst ein erstes Gespräch mit unserem Talent-Acquisition-Team, Interviews mit der Führungskraft sowie eine abschließende praktische Case-Study-Runde

Unser Mass Account Management Team bildet das Herzstück von Wolts Restaurant-Operations in Deutschland und betreut ein umfangreiches, stetig wachsendes Partnerinnnen-Portfolio. Wir suchen einen Mass Account Managerin, derdie die Verantwortung für den Erfolg einer Vielzahl von Partner*innen übernimmt – durch die Verbesserung ihrer operativen Performance, die Reduzierung von Churn sowie die Skalierung der Nutzung unserer kommerziellen Tools.

Deine Aufgaben

Als Mass Account Manager*in übernimmst du die vollständige Verantwortung für ein großes Restaurant-Portfolio und arbeitest daran, dessen operative Performance durch strategische und skalierbare Maßnahmen zu verbessern.

Du nutzt Daten, um Verbesserungsmöglichkeiten zu identifizieren, Partnerinnen-Churn zu reduzieren und wichtige Hebel wie Deals, Promotions und Ads gezielt voranzutreiben. Diese Rolle eignet sich ideal für Personen, die gerne analytisch arbeiten, Herausforderungen im großen Maßstab lösen und Prozesse entwickeln, die sowohl Wolt als auch unseren Partnerinnen nachhaltiges Wachstum ermöglichen.

Im Arbeitsalltag übernimmst du dabei:

• Monitoring zentraler KPIs im Partner*innen-Portfolio (Verfügbarkeit, Aktivitätsrate, Ablehnungsrate)
• Führung von Initiativen zur Churn-Reduktion und zur Steigerung des Partner*innenwerts
• Konzeption und Durchführung von Kampagnen zur Erhöhung der Nutzung von Ads, Deals und Promotions
• Entwicklung von Automatisierungstools, E-Mail-Vorlagen oder Dashboards für interne Teams
• Weitergabe von Best Practices sowie Mentoring von Associates
• Zusammenarbeit mit anderen Teams zur Lösung von Problemen oder Eskalation von Blockern

Wichtige Kennzahlen / KPIs

• Verbesserung der Verfügbarkeit und Aktivitätsrate
• Reduzierung der Ablehnungsrate
• Erfolgreiche Vermeidung und Rückgewinnung von Churn
• Nutzung kommerzieller Tools (Ads, Deals, Promotions)
• Datenqualität und Reporting-Genauigkeit

Unsere Erwartungen

• 3+ Jahre Erfahrung im Account Management, in Partner Operations oder vergleichbaren Growth-Rollen
• Fließende Deutsch- und Englischkenntnisse
• Ausgeprägte analytische Fähigkeiten sowie ein Prozessoptimierungs-Mindset
• Erfahrung in der Steuerung von Performance-Kennzahlen und in der Umsetzung von Initiativen im großen Maßstab
• Exzellente Kommunikations- und Stakeholder-Management-Fähigkeiten
• Bachelor- oder Masterabschluss in Business, Analytics oder einem verwandten Bereich

Bevorzugte Qualifikationen

• Erfahrung mit BI-Tools (Looker, Tableau, Power BI)
• Hintergrund in Marktplätzen, SaaS oder Food-Delivery-Plattformen

Was wir bieten

• Dynamisches Umfeld: Arbeiten in einem schnell wachsenden Tech-Unternehmen mit Startup-Mentalität
• Impact: Die Möglichkeit, maßgeblich zum Wachstum und Erfolg unserer Restaurantpartner*innen beizutragen
• Teamkultur: Ein unterstützendes, inklusives Umfeld, das Innovation und kontinuierliche Verbesserung fördert
• Weiterentwicklung: Vielfältige persönliche und berufliche Entwicklungsmöglichkeiten in einem globalen Unternehmen
• Benefits: Rabatt auf Wolt-Bestellungen, kostenlose Getränke, Kaffee und Obst im Büro, Zuschuss zur Urban Sports Club Mitgliedschaft
• Arbeitszeiten: Flexible Arbeitszeitregelung + 30 Tage bezahlter Urlaub

Nächste Schritte

• Kennenlerngespräch (Einführung: Du über Wolt und Wolt über dich)
• Gespräch mit deiner potenziellen Führungskraft
• Assignment: Zeige uns, warum du die beste Besetzung für diese Rolle bist!

Our Merchant Services team lies at the heart and soul of Wolt, ensuring that we set all of our merchants up for success by providing a seamless experience for them. We are currently looking for a team member for our newly established department of Post Activation. This department ensures that newly onboarded restaurants to the Wolt platform perform well. It includes assisting partners with proper equipment training, guiding them on order acceptance improvement as well as outside the box thinking - how else can we make sure that our partners are performing excellently?

What you’ll be doing

We are looking for a proactive team member to analyze partner performance data, track improvement workflows in Monday.com, and deliver in-person training to newly onboarded restaurant partners. This role involves clear communication across written and verbal channels, close collaboration with cross-functional teams, and continuous refinement of partner coaching and support strategies. This is a fixed-term contract for maternity leave for 2 years.

Day-to-day in this role you’ll:

• Analyze partner performance data and act on key performance indicators to make sure partner performance can be improved. 
• Monitor multiple workflows of partner performance improvement and track progress through Monday.com.
• Visit newly onboarded restaurant partners and provide in person training for hardware and app usage 
• Proactively reach out to partners in order to solve issues, whether it is written or verbal communication.
• Experience working with cross-functional teams and able to formulate requests and tasks clearly
• Polish and improve on approaches on partner & vendor communication, coaching and training.

Our humble expectations* 

• You have experience with partner support or communication heavy job.
• You have an overall positive demeanor with a good amount of patience.
• You have excellent organizational skills, able to multitask and track progress of numerous open tickets on the basis of multiple workflows
• You are an Outstanding communicator in German and English, both verbal and written.
• You have a keen eye for detail - every small one counts!
• You are an outside of the box thinker - ready to propose relevant solutions to issues and creatively approach workflow improvement. 
• Experience in gastronomy or the food industry is a plus.
• Experience with Google Suite is a plus

What we offer

• 🌍 Flexible & supportive work culture — enjoy generous 30‑day PTO, remote/hybrid work options, flexible hours, and an employee assistance program focused on mental health ambitionbox.com+11himalayas.app+11careers.wolt.com+11.
• 💻 Best-in-class tools & home-office setup — get equipped with a MacBook, trackpad, and a budget to set up your remote workspace himalayas.app.
• 💰 Equity & competitive compensation — receive meaningful Wolt equity as part of your total rewards package builtin.com+11himalayas.app+11glassdoor.co.uk+11.
• 🤝 Inclusive, autonomous environment — thrive in a no-politics culture that values ownership, learning, and respectful collaboration careers.wolt.com.
• 🚀 Career growth & continuous development — build more, learn more, and ship more in a fast‑paced company with countless opportunities across 500+ cities and 30+ countries

Next steps*

Once you apply, our team will review your application. If selected, you’ll be invited to a recruiter screening call followed by a conversation with the hiring manager. Successful candidates will then receive a short assignment to complete as part of the evaluation process.

Du bist ein*e erfahrene*r und strategische*r Account Manager*in mit einer ausgeprägten "Service zuerst"- und analytischen Denkweise? Reizt dich eine abwechslungsreiche und herausfordernde Rolle in einem der am schnellsten wachsenden Unternehmen Europas? Wenn ja, dann freuen wir uns auf ein Gespräch mit dir!

Deine Aufgaben

Unser Account Management Team ist das Herz und die Seele von Wolt und stellt den Erfolg all unserer bestehenden Restaurant Partner und von Wolt in Deutschland sicher. Da Wolt sowohl im Umfang als auch im Angebot wächst, muss die Stärke unserer Account Management Abteilung entsprechend wachsen.

Als Mitglied des Account Management Teams beherrschst du die Kernfunktionen des Account Managements, einschließlich des Aufbaus starker Beziehungen zu unseren Händlern, der Beantwortung von Anfragen unserer Partner und der Identifizierung neuer Möglichkeiten bei bestehenden Restaurant Partnern. Du interagierst mit Händlern, betreust diese und stellst sicher, dass ihre Erfahrung reibungslos ist und sie für den Erfolg gerüstet sind!

Deine täglichen Aufgaben:

Betreue dein eigenes Restaurant Portfolio:

• Sei verantwortlich für die gesamte Beziehung zu den Restaurants nach dem Onboarding, einschließlich:
• Starke Analyse der Portfolio-Performance und regelmäßige Qualitäts- und Zufriedenheit Kontrollen.
• Kontaktaufnahme mit Restaurant Partnern per Telefon.
• Bereitstellung von analytischem After-Sales-Support zur Verbesserung der Performance unserer Händler.
• Aufbau starker Kundenbeziehungen durch regelmäßige Kommunikation.
• Berichterstattung über den Status der Konten.
• Vorstellung neuer Services und Marketingkampagnen bei bestehenden Partnern.

Beziehungsmanagement: Fungieren Sie als wichtiger Kommunikator zwischen unseren Operations und Restaurant Partnern.

Kooperationen: Arbeiten Sie eng mit dem Marketing Team zusammen, um Kampagnen gemeinsam mit Restaurant Partnern zu planen und umzusetzen.

Marktanalyse: Analysieren Sie den lokalen Markt fortlaufend.

Marktbeobachtung: Beobachten Sie aktiv die Aktivitäten unserer Wettbewerber und berichten Sie darüber.

Unsere bescheidenen Erwartungen

• Sprachkenntnisse: Fließend in Deutsch, konversationssicher in Englisch
• Erfahrung: 2+ Jahre Erfahrung im Account Management, Vertrieb, Projektmanagement, Kundensupport, Consulting oder Marketing
• Leistung: Fähigkeit, in einem schnelllebigen Umfeld Ergebnisse zu liefern
• Interpersonelle Fähigkeiten: Starke (mündliche und schriftliche) Kommunikationsfähigkeiten mit der Fähigkeit, Beziehungen aufzubauen. Exzellente zwischenmenschliche Fähigkeiten mit der Fähigkeit, den Ton an die Zielgruppe anzupassen.
• Vertrieb: Verständnis von Vertrieb Prinzipien und Fähigkeit, eine exzellente Partner Erfahrung zu bieten
• Zeitmanagement: Gute Zeitmanagement Fähigkeiten mit einer problemlösungsorientierten Einstellung
• Eigeninitiative: Hohes Verantwortungsbewusstsein und Proaktivität
• Tools: Kenntnisse oder Vorerfahrung mit analytischen Dashboards (z. B. Looker, Power BI) oder datengestützter Entscheidungsfindung. Fortgeschrittene Kenntnisse in Microsoft Excel / Google Sheets

Was wir bieten

• Dynamisches Umfeld: Eine Gelegenheit, in einem schnell wachsenden Technologieunternehmen mit Startup-Mentalität zu arbeiten.
• Wirkungsvolle Arbeit: Die Chance, einen bedeutenden Einfluss auf das Wachstum und den Erfolg unserer Einzelhandelspartner zu nehmen.
• Kollaborative Kultur: Eine unterstützende und inklusive Teamkultur, die Innovation und kontinuierliche Verbesserung schätzt.
• Professionelles Wachstum: Möglichkeiten zur persönlichen und beruflichen Weiterentwicklung innerhalb einer globalen Organisation.

Nächste Schritte

Nachdem einer unserer Talent Acquisition Partner deine Bewerbung geprüft hat und feststellt, dass Du die erforderlichen Kriterien erfüllen, wirst du zu den folgenden Schritten eingeladen:

• Kennenlerngespräch (Du lernst Wolt kennen und Wolt lernt Dich kennen)
• Gespräch mit Deinem potenziellen Manager
• Zeig uns, warum Du der beste Kandidat für die Stelle bist! (Case Study)
• Abschließendes Gespräch, in dem wir sicherstellen, dass wir perfekt zueinander passen.

We are seeking an experienced Manager to join our Finance & Strategy (F&S) team and support the Global Courier function.

The Logistics (Courier) function is responsible for our operations globally as well as trust & safety. The function ensures we have the right courier supply balance, growing efficiency across our courier operations, and helps courier partners deliver more with fair compensation. The function also drives the development and execution of comprehensive strategies, policies and initiatives as we’re pushing to have the best real-time customer support in the world.

The Courier Finance & Strategy team plays a key role in the success of Wolt, strategically and financially. The team owns the P&L and ensures the right capital allocation within given constraints to hit the operational targets. You will support the function leadership in establishing a vision forward, setting ambitious targets and supporting the organization in reaching them. Your work will cover performance tracking, capital allocation proposals, developing advanced financial models, analyzing data and providing valuable business insights for decision making. As part of the Team, you will be a financial and strategic partner for the Courier functions leadership globally.

The team is part of the global Finance & Strategy team, closely partnering up with our Global Head of Operations. In your work, you will also collaborate closely with accounting, analytics, product and local market teams. Our finance and analytics teams provide the treasure trove of high quality data for you to base your work on, and you will jointly develop our reporting and data structures with them to enable us to do even more. There are exciting opportunities in product development, and you will participate in that work, helping us prioritize our efforts as we unlock even more possibilities for us and our partners to succeed through technology. Ultimately, our regions and local markets are executing the plans and you will work closely with them to make our visions become reality.

What you’ll be doing

• Support and drive the process of providing financial and strategic targets in close collaboration with the Courier leadership
• Identify and analyze trends, variances, and key performance indicators to provide insights and recommendations on strategic capital allocation to management
• Develop advanced financial models to support business planning and decision-making
• Help prepare and analyze financial reports, including weekly, monthly and quarterly management reports, forecasts and budgets for Courier function
• Collaborate with cross-functional teams, including sales, marketing, and operations to understand business drivers and influence decision making
• Participate in developing and maintaining financial reporting and analysis tools to enhance the accuracy and efficiency of financial analysis
• Ad-hoc financial analysis and reporting requests as needed
• Participate in the continued development of accurate and effective financial reporting for Courier, ensuring accuracy and completeness of financial data and compliance with accounting standards and policies

Our humble expectations

• Bachelor's degree in Finance, Accounting, Economics, or a related field
• Relevant experience in a highly analytical role like Investment Banking, Consulting, FP&A in Tech company or similar
• Ability to work independently and as part of a team in a fast-paced, dynamic environment
• Very strong analytical skills and proficiency in financial modeling and analysis tools (e.g. Google Sheets, Excel, Looker). Experience and ability to work with large amounts of data.
• Knowledge of accounting principles and financial reporting standards
• Good communication skills, with the ability to present complex financial information in a clear and concise manner

Next steps

If you are excited about working in a high-growth environment, taking ownership of things you care about, and being part of an ambitious group of professionals, then click below to apply and get the conversation going!

The global merchant team ensures best-in-class restaurant and store selection for consumers while building products and services that help merchants grow their businesses profitably. We collaborate closely with commercial teams in 29 countries across our five global subteams:

• Merchant S&O (Strategy & Operations) – Drives merchant strategy, experience, performance tracking, and commercial go-to-market approaches.
• Sales S&O – Develops sales processes, tools, and enablement programs to improve productivity.
• Merchant Operations – Focuses on onboarding, in-store flows, self-service tooling, and integrations.
• Enterprise – Works with global merchant partners to grow our joint business.
• B2B – Develops new merchant service offerings, such as logistics as a service (Drive).

We are seeking a data-driven manager to optimize global account management processes and enable local teams to grow merchant businesses and reduce churn. This role involves analyzing, designing, and implementing scalable strategies and programs that drive operational excellence and business growth.

What you’ll be doing

• Develop and implement global programs and processes, creating strategies that drive merchant sales growth, improve profitability, and reduce churn across +30 markets.
• Identify and scale best practices from different markets across the company.
• Lead and manage cross-functional projects with product, analytics, marketing, legal, and finance teams.
• Use data insights to make informed business decisions, enhance reporting, and address data gaps.
• Train and support local account management teams by developing a centralized resource hub.
• This role will report to the Head of Global Account Management, Merchant S&O.

Our humble expectations

• 3+ years in management consulting, with a focus on operational improvement and process optimization, preferably in tech, platform businesses, or global retail/FMCG.
• 1-2 years of experience in account management or sales within a tech/platform ecosystem or global retailer. Startup/scale-up experience is a plus.
• Strong strategic thinking and analytical execution skills, with proficiency in MS Office (Excel & PowerPoint). Experience with Looker or SQL is a bonus.
• Experience with CRM tools (Salesforce) or project management platforms (Monday.com) is an advantage.
• Excellent communication and stakeholder management skills, with the ability to engage and influence teams across all levels an absolute must.
• Strong ownership mindset, able to work independently while managing multiple projects.

Next steps

If you are excited about working with the nicest of people, in a high-growth environment, taking ownership, and being part of an ambitious team, then click below to apply and let’s get the conversation going!

What you’ll be doing

As Revenue Strategy & Operations Manager, you will play a key role in improving commercial execution, operational structure, and cross-functional alignment across a fast-moving regional business. You will work closely with senior commercial leaders and partner teams to translate strategic priorities into clear plans, scalable processes, and measurable outcomes.

This role is ideal for someone who enjoys solving ambiguous business problems, creating structure, driving execution across multiple stakeholders, and improving how teams operate at scale.

Your responsibilities will include:

• Partnering with regional commercial leadership on strategic and operational topics requiring problem solving, prioritisation, communication, and execution.
  
  
• Supporting alignment across Sales, Revenue Operations, Analytics, Account Management, Merchant Operations, Onboarding, and other cross-functional teams.
  
  
• Helping translate business priorities into clear workstreams, ownership models, timelines, and deliverables.
  
  
• Improving coordination across markets to strengthen focus, prioritisation, and execution quality.
  
  
• Supporting planning and execution on emerging business needs, commercial priorities, and high-impact operational initiatives.
  
  
• Preparing leadership materials, frameworks, recommendations, and communication plans to support decision-making and local execution.
  
  
• Driving improvements in sales and operations support for new verticals, including clearer ownership, better coordination, and stronger follow-through.
  
  
• Working with onboarding and merchant-facing teams to improve backlog prioritisation, follow-up, and conversion into live outcomes.
  
  
• Supporting merchant performance initiatives, including churn reduction, merchant development, activity improvements, content quality, and broader operational improvement efforts.
  
  
• Coordinating product enablement initiatives and helping commercial and operational teams adopt new tools, processes, and ways of working.
  
  
• Building scalable operating foundations through SOPs, enablement materials, training, onboarding support, reporting improvements, and collaboration with analytics teams.
  
  
• Providing focused support on new vertical and merchant-related topics, ensuring visibility, coordination, and execution across relevant teams.
  
  
• Identifying capacity gaps, execution risks, and operational bottlenecks early, and proactively proposing practical solutions.
  
  
• Turning ambiguous or fast-moving topics into clear priorities, action plans, and next steps for leadership and local teams.

Key focus areas

1. Strategic support to commercial leadership
   Act as a trusted partner to regional commercial leaders on topics requiring structured thinking, sound judgment, alignment, and rapid execution.
   
   
2. Regional coordination and execution
   Create stronger structure, governance, and follow-up across regional priorities, helping local teams focus on execution and business impact.
   
   
3. Backlog and merchant performance improvement
   Work closely with onboarding, sales, and merchant-facing teams to improve backlog conversion, reduce churn, strengthen merchant performance, and execute key operational levers.
   
   
4. Product and operational enablement
   Support the rollout and adoption of product-related initiatives, while strengthening scalable operating foundations through SOPs, training, onboarding, reporting, and analytics collaboration.
   
   
5. New verticals support and ownership
   Provide structure, coordination, and follow-through for new vertical sales and operations topics, helping close ownership gaps and improve execution across markets.

Our expectations

• Strong experience in Revenue Operations, Sales Strategy, Business Operations, Consulting, Commercial Operations, or a similar role.
• Proven ability to partner with senior stakeholders on complex topics requiring structure, prioritisation, and alignment.
• Experience driving cross-functional coordination across multiple teams in a fast-paced environment.
• Strong planning and communication skills, with the ability to turn complexity into clear actions and practical next steps.
• Comfortable working across both strategic and operational topics, from high-level problem solving to hands-on execution.
• Strong stakeholder management skills, with the confidence to guide discussions, challenge constructively, and drive alignment.
• Experience supporting regional, multi-market, or matrixed commercial organisations is a strong plus.
• Ability to work independently, move quickly, and maintain clarity in situations with limited structure or evolving priorities.
• Analytical mindset, with the ability to use data and business context to support recommendations and decision-making.
• Strong written and verbal communication skills in English.

Calling all team-players - are you looking for a flexible job that could shape the future of retail? If so, then let’s talk! 

We are looking for part-time Grocery Associates to join our Wolt Market team in Frankfurt! 🤩

What you’ll be doing

• Taking in orders through our Merchant app
• Picking and packing groceries, and handing them to customers and courier partners
• Unloading food and supplies that we receive from vendors
• Managing our internal systems which include precise information about nutrients and allergens
• Maintaining order and cleanliness of the store

• You are proactive and a fast learner with the ability to multitask
• Flexibility with working in shifts in the mornings, evenings and nights, including weekends and public holidays
• Experience from working in a grocery store is an advantage!
• You are fluent in English. Fluency in German is a plus!
• You have the right to work in Germany

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

We will be reviewing applications on an on-going basis, so send through your application ASAP :)

Wolt is one of Europe’s fastest-growing tech companies, on a mission to make cities better places to live by building a platform that connects people with the best of their neighborhoods—whether it’s food, groceries, or retail. Operating in over 30 countries, Wolt’s success is driven by a deep focus on customer experience, local relevance, and a culture that empowers people to take ownership and make an impact.

In Germany, our marketing team is made up of talented, passionate and impact-driven professionals working across brand, growth, retention, and partnerships marketing.

This role, Regional Restaurant Marketing Manager, offers a unique opportunity to shape Wolt’s restaurant marketing strategy across Germany. With a strong focus on local market insight and partner collaboration, you’ll develop tailored marketing plans that drive visibility and growth for our key restaurant partners in cities such as Cologne, Düsseldorf, and Dortmund.

What you’ll be doing

Location: Cologne or Frankfurt Office (with regular travel to West Germany), with regular visits to Berlin HQ.

As a Regional Marketing Manager for Restaurants, you’ll be at the forefront of strengthening Wolt’s brand and commercial success by building impactful, on-the-ground restaurant marketing strategies tailored to the gastronomy scene in West Germany. Your focus will be on activating our key SMB Restaurant Partners in cities like Cologne, Düsseldorf, and Dortmund and beyond - bringing them visibility, growth, and customer engagement on the Wolt platform.

This is a unique, hybrid role combining strategic marketing skills with a hands-on, partner-facing approach, ideally suited for someone who thrives at the intersection of local food culture, creative marketing, and commercial collaboration.

Day-to-day in this role, you’ll:

Local Market Strategy & Partner Activation

• Develop and execute tailored restaurant marketing strategies across cities in West Germany, based on your local market expertise.
• Identify and capitalize on hyper-local marketing opportunities (e.g. city festivals, seasonal events, cultural moments).
• Build and leverage existing relationships with top-tier restaurant partners in the region to co-create exciting marketing activations.

Hands-On Campaign Execution

• Activate restaurant partners through on-the-ground support - from campaign planning to execution - to drive customer demand and visibility.
• Execute 360 marketing plans, including advertising across various channels (paid, owned, earned), promotions, and co-branded initiatives.
• Collaborate closely with the local Berlin-based Marketing team and our agencies to adapt national strategies into localized initiatives.
• Manage regional/ partner marketing budgets, ensuring efficient resource allocation and adherence to financial targets.

Partner Relationship Management

• Act as a trusted marketing advisor to key restaurant partners, helping them understand and use Wolt’s marketing tools effectively.
• Closely collaborate with account management and local sales teams to align on priorities, performance goals, and joint marketing opportunities.

Performance Reporting, Data Analysis & Insights:

• Track, analyze, optimize and report on marketing performance metrics at the regional and partner level.
• Use data-based insights to optimize marketing strategies and improve return on investment (ROI).
• Provide feedback from the field to continuously improve and shape local marketing strategies.

Our humble expectations

We know that people don’t always meet every requirement listed in a job ad. If this role excites you, we’d love to hear from you — even if your experience doesn’t match every point below.

• Several years of experience in marketing, account management, key account management, partnerships, sales, or a similar commercial role with strong exposure to growth initiatives.
• Experience working with external partners or clients, ideally in industries such as food tech, e-commerce/marketplaces, hospitality, FMCG, retail, lifestyle or other fast-paced, consumer-facing environments.
• A strong commercial mindset — you enjoy spotting opportunities, driving growth and turning ideas into measurable results.
• The ability to think strategically while staying hands-on in execution.
• Confidence in managing partner relationships end-to-end — from identifying opportunities and aligning on goals to launching initiatives together.
• Comfort moving between planning and execution — whether coordinating a photoshoot, setting up a local activation, analyzing performance, or meeting partners face-to-face.
• C2-level German and business-fluent English.
• Willingness to travel regularly in West Germany, and to Berlin HQ on a monthly basis.

What we offer

• Exciting Challenges: You'll be at the forefront of building the new vertical strategy at Wolt and creating marketing strategies for our partners, facing dynamic and engaging challenges in a fast-paced environment.
• Impactful Work: Your efforts will directly contribute to the success of our partners, helping them drive sales, attract new customers, and strengthen their awareness within the Wolt platform.
• Professional Growth: Joining a team of marketing experts, you'll have opportunities for career development and skill enhancement while staying at the cutting edge of digital marketing and analytics.
• Collaborative Environment: You'll work closely with external stakeholders, agencies, and cross-functional teams, fostering collaboration and innovation in achieving common goals.
• Competitive Compensation: We offer a competitive salary and benefits package, ensuring your dedication and expertise are rewarded appropriately.
• Dynamic Culture: Join a company known for its innovative and forward-thinking culture, where adaptability and strategic thinking are highly valued.
• Immediate Impact: Begin your role as soon as possible, making an immediate impact on our restaurant partners and the Wolt platform.
• Flexible working hours & hybrid model
• Dog-friendly office culture.

Next steps

If you're excited about working in a high-growth environment, taking ownership, and being part of an ambitious team, click below to apply and get the conversation started!

Along with a competitive salary and benefits, you will also be eligible for:

• Opportunity to be part of building something exceptional in an international environment
• Lots of learning and growth in a globally scaling tech company

After submitting your application, our Talent Acquisition team will review your profile. If it looks like a good fit, you’ll go through a few rounds of interviews with the hiring manager, team members, and stakeholders. The process is designed to be transparent, efficient, and give you a real feel for life at Wolt.

Please note that we do not accept applications sent by mail. You should submit your application through our careers website!

WPP steht für kreative Transformation. Mit der Kraft von Kreativität gestalten wir eine bessere Zukunft für unsere Mitarbeitenden, unsere Kunden, unsere Gemeinschaften und unseren Planeten. Genau hier setzt WPP Media an: Als globales Mediennetzwerk von WPP vereinen wir die besten Plattformen, Talente und Partner, um in einer vernetzten Medienwelt neue Chancen für grenzenloses Wachstum zu schaffen.

Das bieten wir dir:

• Work-Life-Balance: Mit unseren flexiblen Arbeitszeiten & Remote Work gestaltest du deinen Alltag so, wie er zu dir passt. Außerdem kannst du Überstunden ausgleichen.
• Vacation mode on: Du erhältst 30 Urlaubstage plus einen flexiblen Tag – zusätzlich sind der 24. und 31.12. frei.
• Wellbeing first: Gesundheitsleistungen, attraktive Altersvorsorge sowie Mental Health Awareness Days stellen deine Gesundheit in den Mittelpunkt.
• Practice makes perfect: Entfalte dich mit unseren vielfältigen Weiterbildungen und nutze unsere internen Karriereprogramme für deine Entwicklung im WPP-Netzwerk.
• More than just a job: Dich erwarten unvergessliche Events, Mitarbeitendenrabatte und weitere Highlights wie das Job Ticket, Wellhub oder das Job Bike.
• Be yourself: Bei uns ist jede:r herzlich willkommen - Vielfalt und Chancengleichheit liegen uns am Herzen.

Das bewegst du:

Als Senior Insight Analyst (Mensch) im Bereich Data, Tech & Analytics bist du zentrale:r Ansprechpartner:in für unsere Kund:innen und Mediaberater:innen im Netzwerk und verantwortest die Beratung zu unterschiedlichen Forschungs- und Analysemöglichkeiten mit dem Fokus auf quantitative Insights.

• Ganzheitliches Projektmanagement: Das Management quantitativer Insights-Projekte, vom Briefing bis zur Ergebnispräsentation, liegt in deiner eigenständigen Verantwortung.
• Datenanalyse & Interpretation: Deine Expertise ist bei der tiefgehenden Analyse und fundierten Interpretation von Daten gefragt, um einen analytischen Mehrwert und datengetriebene Insights zu generieren.
• Visuelle Aufbereitung: Du bereitest komplexe Insights visuell in Präsentationen auf und leitest daraus individuelle Handlungsempfehlungen zur gezielten Kundenberatung ab.
• Innovative Lösungen: Die Generierung und Aufbereitung von Daten für unseren ganzheitlichen, technologiebasierten Kampagnenprozess gehört ebenfalls zu deinen Aufgaben, um neue innovative Lösungen zu schaffen.
• Mitgestaltung der Zukunft: Aktiv gestaltest du die Neu- und Weiterentwicklung unseres Portfolios und unserer innovativen Methoden mit, um die Transformation von Marketing und Media im KI-Zeitalter voranzutreiben.
• Agile Zusammenarbeit: Dein Arbeitsalltag ist geprägt von interdisziplinärer und agiler Zusammenarbeit in einem Netzwerk spezialisierter Data- und Tech-Units mit einem breiten Kundenportfolio.

Das zeichnet dich aus:

• Ausbildung & Berufserfahrung: Ein abgeschlossenes Studium (Sozial-, Medien-, Kommunikations-, Wirtschaftswissenschaften, Psychologie, Statistik) und mindestens 3 Jahre Berufserfahrung in der quantitativen Markt- oder Mediaforschung bilden dein Fundament.
• Analytische Stärke: Du bringst starke analytische Fähigkeiten mit und kannst auch auf Basis von komplexen Daten strategische Insights und Empfehlungen generieren.
• Methodenkompetenz: Du hast Spaß an quantitativen Methoden (z.B. Brand Lift Studies, Segmentierungen, A/B-Testings, Customer Journeys) und kannst diese anschaulich aufbereiten und vermitteln.
• Kundenberatung & Präsentation: Mit deinem starken Kundenfokus berätst du individuell und strategisch, wobei du deine Erfahrung in der visuellen Aufbereitung von Daten nutzt, um Ergebnisse verständlich und lösungsorientiert zu präsentieren.
• Tool-Kompetenz: Im Umgang mit MS Office und SPSS bzw. R oder vergleichbarer Statistik-Software bist du routiniert. Erfahrung in der Erstellung und Programmierung von Fragebögen, vorzugsweise mit Tivian oder Quantilope, ist ein Plus.
• Kommunikation & Lernbereitschaft: Du bist den Umgang mit verschiedenen Stakeholdern gewohnt, bringst sehr gute Kommunikationsfähigkeiten in Deutsch und Englisch mit und hast Spaß daran, dich neugierig in neue branchenrelevante Themen und technische Entwicklungen (z.B. KI-Tools) einzuarbeiten.

Darüber hinaus bist du: #teamplayer #eigenverantwortlich #neugierig #agil

Wenn du diesen Job spannend findest, dann ermutigen wir dich ausdrücklich zur Bewerbung, auch wenn du nicht jede oben gelistete Qualifikation aufweisen kannst.

Arbeiten bei WPP Media:

Als WPP Media gestalten wir die Zukunft der Medien und investieren dabei konsequent in unsere Mitarbeiter:innen. Jede:r Kolleg:in genießt die Vorteile des globalen Netzwerks von WPP Media und WPP, um sich weiterzuentwickeln und an der Spitze von Marketing und Werbung zu lernen. Vielfalt und Zusammenhalt leben wir durch zahlreiche Employee Resource Groups und regelmäßige interne Events - zum Austausch, zur Inspiration und zum gemeinsamen Feiern unserer Erfolge.
 
WPP Media ist ein Arbeitgeber, der Chancengleichheit fördert. Wir berücksichtigen alle Bewerber:innen für alle Positionen ohne Diskriminierung. Unser Ziel ist eine Kultur des Respekts und der Zugehörigkeit, in der jede:r die gleichen Möglichkeiten hat, sich einzubringen und beruflich zu wachsen.

Bitte lies unsere Datenschutzerklärung für Deutschland, Österreich und die Schweiz, um weitere Informationen darüber zu erhalten, wie wir die von dir bereitgestellten Daten verarbeiten. #LI-Promoted

We are looking for a Technical Customer Success Manager (T.CSM) (German Speaking) to join our growing Customer Success Team, who are a key in helping our valued customers achieve their strategic objectives and obtain maximum value from their investment in their Armis Platform. This will include helping in aligning new use cases to the CISO goals, and identify growth opportunities by informing the customer of our latest innovations, capabilities, and products and match these to the clients’ business goals. In addition, the T.CSM will guide the customer in the successful adoption and operationalization of the Armis platform towards maximum value realization within all levels of the organization so hands-on technical delivery of the platform and configuration is required. The T.CSM serves as the business liaison between the customer and all cross functional teams within Armis, including our Executive team, Product Management, Engineering, Sales, Training and Enablement and others.

What You'll Do:

• Manage a portfolio of up to 30 accounts throughout their lifecycle with Armis.
• Build strong customer relationships by engaging early as the customer transitions from the PreSales phase to deployment. Work with customer and Armis account teams to define success plans and strategy to meet customer’s objectives. 
• Guide the customer through the implementation phase, delivering use cases and value, leading them to an operationalized state.
• Responsible for overall health and retention of the assigned customers, maximizing customer satisfaction (NPS scoring) and driving adoption and value for growth and reference-ability.
• Reporting Risks and Wins internally to Armis account team and externally to account sponsors and executives.
• Understand customer product issues and feature requests in order to represent the appropriate priority and voice of the customer with the Armis product team.
• Establish regular cadence (Monthly, Quarterly, Digital) with each assigned customer, to provide guidance, review executive dashboards and open issues, and communicate program status. This includes delivering Executive Business Reviews to ensure alignment on goals and value realization. 
• Leverage Gainsight to track account activity, health score, risk, and other critical metrics.
• Maintain current functional and technical knowledge of the Armis platform and future products.
• Drive up utilization of the Armis platform and recommend additional features that can be leveraged to improve their security posture
• Build trusted relationships with relevant, technical users and manage stakeholders within assigned accounts
• Serve as a customer advocate to guide other resources at Armis towards achieving customer goals
• Validate customer deployment and configuration align with business use cases. 
• Validate that use cases are appropriately captured and delivered in a timely manner
• Maintain knowledge of 3rd Party solutions and integrations/interoperability with the Armis platform within the assigned customer environments
• Providing technical subject matter expertise where applicable aligned to the expected proficiency 
• Collaborating with Engineering, Product, Support and Sales teams to drive account success

What We Expect 

• Fluent in English and German (spoken and written) 
• Possess exceptional verbal, written, social, presentation, and interpersonal skills.
• 5+  years experience in a related function with direct customer facing, advocacy and engagement experience in post-sales,systems engineering,  professional services or client management functions, ideally in Customer Success.
• 3+ years experience in network engineering, architecture, support, or network design capacity
• 2+ years experience working in Security/Healthcare/automotive/Retail/OT

• Strong technical and problem solving skills coupled with the ability to provide quick resolution to problems.
• Solid project management and solution delivery experience, with demonstrated ability to drive projects from definition to final delivery.

A plus:

• Experience as a CSM or Technical Account Manager/TAM in a Cyber Security SaaS organization.
• 3+ years of experience in relationship building role including service delivery or account management in a post and/or pre sales environment
• 3+ years experience as full-time Deployment Engineer highly preferred or as a Professional Services Engineer, Consultant, or IT/Operations Engineering
• 5+ years experience in a combination of the following; designing, deploying, configuring, supporting, troubleshooting, debugging and coordinating Unified Communications products, devices, solutions, and technologies for small, medium, large and/or enterprise businesses
• Experience implementing a security program within enterprise organization
• Familiarity with various Healthcare/IOT devices and manufacturers
• B.S in IT, IS, CS, MIS, (or equivalent degree) and/or relevant industry qualifications (CISSP, Security +,CEH) desired
• Familiarity/Experience in Cyber Security i.e Endpoint, SOAR, SIEM
• Linux Operating System basic operation and troubleshooting (i.e. Redhat Linux /  CentOS)
• Networking (LAN/WAN, Routing/Switching protocols, Network Security)
• Ability to travel regionally as needed (up to 20-25% per quarter)
• Additional European languages

Wir bei Capgemini Inventglauben, dass unterschiedliche Perspektiven den Wandel vorantreiben. Als innovative Transformationsberater vereinen wir unsere strategischen, kreativen und wissenschaftlichen Fähigkeiten und arbeiten eng mit unseren Kunden zusammen, um zukunftsweisende Lösungen zu entwickeln. Hilf uns dabei, den Wandel voranzutreiben, der auf die Herausforderungen unserer Kunden von heute und morgen zugeschnitten ist. Informiert und validiert durch Wissenschaft und Daten. Verstärkt durch Kreativität und Design. Und das alles auf der Grundlage von Technologien.

Deine Rolle

Als (Senior) Manager arbeitest du mit interdisziplinären Teams an der Lösung komplexer Kundenherausforderungen.

• In deiner Funktion verantwortest du das Projektmanagement für Executive-Level-Kunden und führst eigene Teams
• In deiner Leitungsfunktion begleitest du digitale Transformationsprojekte in dem Bereich Connectivity Solutions und führst diese zum Erfolg
• Mithilfe deiner Expertise werden unsere Produkte und Services kontinuierlich marktorientiert weiterentwickelt und neue Kundensegmente erschlossen.

Dein Profil

• Tiefgehende Expertise in Public Safety & BOS-Kommunikation (TETRA, LTE, 5G, MCX - Mission-Critical Services)
• Fundierte Kenntnisse über KRITIS und spezifische BOS-Anforderungen
• Erfahrung in Netzarchitekturen (Core, RAN, MVNO, MCX-Architekturen)
• Erfahrung im Solution Design für komplexe Telekommunikations- und IT-Systeme
• Erstellung von technischen Konzepten, Projektarchitekturen, Roadmaps
• Erfahrung in Markt- und Wettbewerbsanalysen im Critical Communications Umfeld
• Wissen zu 5G/6G, IoT, Broadband Mission Critical, Network Slicing, QoS/QoS-Priorisierung
• Erste Erfahrung in der Leitung von großen öffentlichen Ausschreibungen inkl. Bid-Management und Angebotsstrategie
• Starke Schnittstellenfunktion zwischen Technik (Engineering), Management & Kunden
• Erfahrung im Anforderungsmanagement & Übersetzen von Kundenbedarfen in Produktanforderungen
• Erfahrung in der Entwicklung von Kundenstrategien, Pitch-Decks, Business Cases und Roadmaps
• Expertise im Stakeholder-Management mit Behörden, Industrie und OEMs
• Fähigkeit, komplexe technische Inhalte in managementtaugliche Sprache zu übersetzen
• Du hast ein Hochschulstudium erfolgreich abgeschlossen und bringst mehrjährige relevante Berufserfahrung mit Budgetverantwortung im Beratungsumfeld oder internationalen Unternehmen mit
• Du bringst Erfahrung in der Führung interdisziplinärer Teams mit, bist kommunikationsstark und überzeugst durch ein selbstbewusstes Auftreten über alle Hierarchieebenen hinweg
• Du hast eine hohe IT-Affinität sowie Freude an strategischer Analyse, dem Management innovativer Projekte und der Lösung komplexer Kundenherausforderungen
• Du besitzt sehr gute Deutsch- und Englischkenntnisse und zeigst Flexibilität und Reisebereitschaft

Was du bei uns schätzen wirst

• Werde Teil einer international führenden Unternehmensberatung, die durch innovative und wegweisende Projekte, globale Teams und digitales Know-How die Zukunft gestaltet
• Treibe innovative Transformationsprojekte in zukunftsweisenden Branchen und widme dich visionären und strategischen Entwicklungen
• Erlebe unser kontinuierliches Engagement für Chancengleichheit, Vielfalt und Inklusion
• Entwickle dich in unserem wissensorienterten Umfeld, das durch unsere auf Mitarbeiter:innen ausgerichtete Unternehmenskultur geprägt ist
• Profitiere von unseren Benefits zur optimalen Work-Life-Balance mit attraktiven Angeboten rund um Gesundheit & Wellbeing, Zusatzpaketen rund um Mobilität sowie modernen Offices

Über Capgemini

Capgemini ist ein globaler Partner für die KI-gestützte Geschäfts- sowie Technologietransformation. Das Unternehmen schafft messbaren Mehrwert für seine Kunden, indem es die Zukunft von Organisationen gestaltet und im Zusammenspiel von KI, Technologie sowie dem Mensch Realität werden lässt. Seit fast 60 Jahren steht Capgemini für Verantwortung wie auch Vielfalt und beschäftigt über 420.000 Mitarbeitende in mehr als 50 Ländern. Das End-to-End-Leistungsspektrum gründet auf einer umfangreichen Branchenexpertise, einem starken Partner-Ökosystem sowie Kompetenzen in den Bereichen Strategie, Technologie, Design, Engineering und Operations. Die Gruppe erzielte 2025 einen weltweiten Umsatz von 22,5 Milliarden Euro.

Wir freuen uns über deine vollstän­dige Be­wer­bung ausschließlich über unser Bewerbungsportal und unter Angabe deiner Ge­halts­vor­stel­lung, des frühest­mög­lichen Ein­tritts­zeit­punkts sowie deiner Standortpräferenz.

Hier findest du weitere Informationen zu unserem Bewerbungsprozess

Über Brunswick

Die Brunswick Group ist eine der weltweit führenden strategischen Kommunikationsberatungen. Das Unternehmen unterstützt seine Kund:innen in erfolgskritischen Situationen und hilft ihnen dabei, sich in einem Umfeld zurechtzufinden, in dem sich Finanzwelt, Politik und Gesellschaft immer stärker miteinander vernetzen. Bei der Kapitalmarkt- und Transaktionsberatung sowie bei Krisen- und Mitarbeitendenkommunikation, Cybersecurity und digitaler Transformation, Reputationsmanagement und Public Affairs verlassen sich Kunden auf Brunswick, wenn es um Insights, Beratung, Planung, Vorbereitung und Kampagnen geht.

Brunswick ist eine organisch gewachsene, privat geführte Partnergesellschaft und seit Gründung auf 27 Büros in 18 Ländern angewachsen.

Das bieten wir Ihnen

Sie werden Teil eines internationalen Teams in einem dynamischen Arbeitsumfeld sein, in dem Sie täglich an vielfältigen Aufgaben und Herausforderungen arbeiten. Dabei unterstützen Sie standortübergreifend ein Team von erfahrenen Executive Assistants.

Die Position ist ab sofort mit 16-20 Stunden pro Woche zu besetzen.

Es erwartet Sie eine attraktive Vergütung, ein Fahrtkostenzuschuss zu Ihrer Monatskarte für den ÖPNV und eine große Auswahl an Snacks und Getränken in unseren Büros.

Ihr Aufgabengebiet

• Bearbeitung des Postein- und -ausgangs, Annahme und Versand von Kuriersendungen
• Bestellung von Getränken und Lebensmitteln für die Mitarbeitenden
• Gästebetreuung bei externen und internen Veranstaltungen, Workshops und Meetings
• Vorbereitung von Besprechungsräumen

Ihre Qualifikationen

• Sie sind als Bachelor- oder Master-Student:in immatrikuliert (mit einer Mindeststudienzeit von zwei Jahren nach Ihrem Eintritt bei Brunswick) und planen in nächster Zeit keine Pflichtpraktika
• Sie überzeugen durch einen ausgeprägten Teamgeist, ein hohes Maß an Eigeninitiative, Belastbarkeit, Flexibilität und Engagement
• Sie verfügen über sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift
• Sie sind sicher im Umgang mit den MS-Office-Programmen

Für Fragen steht Ihnen das Recruitingteam unter careersgermany@brunswickgroup.com gerne zur Verfügung.