Job Summary:

Real Chemistry is looking for a Account Manager to join our growing team!

As an Account Manager, you will act as the key day-to-day client contact, managing relationships and taking responsibility for the delivery of several medium-sized projects. As a captain, you will be responsible for managing the execution of parallel ongoing projects and take an active role in coaching your junior team and ensuring projects are delivered effectively alongside the account lead.

What you’ll do:

Client delivery

• Act as day-to-day client contact: provide regular status updates to your client; respond to client queries and share recommendations (following discussion with your account lead); manage client expectations on timelines, scope of project, etc.; take client briefs and clearly communicate to team members, implementing realistic project plans

• Take responsibility for the day-to-day management of your account, including managing the processes of the account (including running regular internal team meetings), flow of work (review content developed by more junior team members), delegation of tasks (oversee status reports to ensure all team actions are complete) and the status of jobs across the account (not just your own)

• Ownership of and accountability for medium-sized client projects, ensuring that projects are delivered to highest possible standards within budget and agreed timeframes

• Actively demonstrate an understanding of your clients’ needs (building an awareness of their strategy and brand) and preferences in your interactions and the delivery of work

• Confidently develop written content (briefing documents, etc) and gain experience reviewing junior team members’ work, ensuring content is accurate and developed to a high standard ahead of more senior review

Business development

• Start to identify areas for growth (evolving existing programmes and/or additional tactics), proactively sharing new ideas with your team and client

• Take an active role in new business, which may include undertaking and presenting research to the pitch team, or facilitating team input via brainstorms/presenting as part of the pitch team

Team management

• Maintain an awareness of the professional development of more junior team members on your accounts, through regular catch ups and interactions

• Develop your coaching, delegation and briefing (both internally and externally with suppliers) skills, and lead by example; use these approaches to upskill, develop and inspire more junior team members

• Buddy new SAA/AM starters

Financial management

• Develop a greater understanding of the account finances beyond your projects, proactively supporting your account lead with financial management including managing Salesforce opportunities, invoicing and forecasting

• Develop accurate budgets for clients, reflecting on previous projects and gathering cost quotes

• Manage the budget for projects that you own, feeding into your account lead as part of the broader programme finances; identify where project is going out of scope and alert your account lead with details of additional budget required

• Input into the resourcing process by sharing with your account/medical writer lead the requirements for your projects

• Complete your timesheets and expense claims accurately and on time and take an active role in reviewing timesheets across some of your projects

Agency environment

• Participate in internal initiatives which contribute to the culture or development of the Medical Communications team, or Real Chemistry more broadly (e.g., compliance/socials/inspiration)

• Immerse yourself in the medical communications and pharma industries, and your client companies and therapy areas: engage with every opportunity to establish an awareness of developments, innovations and trends. Look for opportunities to reflect these in your work and flag your ideas to your teams and wider team to raise your internal profile

This position is a perfect fit for you if:

• ​Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.

• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.

• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.

• You are highly organized self-starter, able to work independently and under tight deadlines.

What you should have:

• Relevant degree in a scientific subject

• Highly organised with a mindfulness of deadlines, the ability to manage multiple tasks based on priorities and a strong attention to detail

• Independent thinker confident in taking ownership of assets and material development, but a team player who enjoys collaboration

• Ability to mentor junior staff and delegate accordingly in order to achieve project deadlines

• Has confidence to manage upward when required; able to communicate with managers when deadlines will not be met or when issues are foreseeable

• Demonstrated strong work ethic, with a track record of following through on client requests and with high-quality deliverables on schedule and on budget

• Ability to develop project scopes and vendor contracts

• Excellent business communication ability, including informal/formal presentation and writing skills

• High energy, able to effectively operate in fast-paced, growing and evolving environment

The Program

Being a part of the AddeGrad Program, you will be working on meaningful projects that you can feel proud of while building your career for future advancement. In addition to having a supportive manager and collaborative teams, we provide an in-depth onboarding and enablement program to get you acclimated and ready for each path of your career growth journey in the program. A strong corporate culture and cool swag are also included!

This 18-month step program will provide exposure to key functions of the Client Services team and in-depth knowledge of the Addepar platform - integral to unlocking further career growth and development within the company. You’ll have the ability to partner with key stakeholders across our Go-To-Market and R&D teams. Upon completion of the program, you’ll be prepared to continue growing your career in other parts of the business, such as Client Success or continue within Client Services. The start date for the program will be July 2026.

Onboarding dates are currently set for the Summer season. Seeking UK candidates only. Specific to UK candidates, this program is being hosted out of our Edinburgh, Scotland office.

The Role

We are currently seeking a Client Solutions Analyst to join our Services Team! Client Solutions Analysts are responsible for designing and implementing Addepar for new clients. They are passionate about identifying how Addepar can unlock significant value for clients’ businesses and regularly call upon their analytical and consulting skills in order to advise clients on how to model and examine their financial instruments and assets. Client Solutions Analysts have a deep understanding of both finance and technology and take ownership of clients’ success.

Our ideal candidate has a strong desire to provide an outstanding client experience directly in investment management or in software deployments of a related domain; they are expected to display a strong sense of self-reliance as well as the ability to collaborate with other Addepar resources within our Sales, Product, and Partnership organizations. They must have a deep understanding of our target markets (or a hunger and willingness to learn). Ideal candidates are passionate about understanding our client's needs and taking a hands-on approach to solving problems.

In this role, you will lead the design and oversight for new clients onboarding to the Addepar platform, ensuring that we’re developing the best solutions to fit their unique and complex requirements. Additionally, you will be responsible for ensuring that the solutions we develop for our clients are compatible with the other products and services within the Addepar ecosystem as our offering continues to expand.

Applicants must have, and maintain, the right to work in the United Kingdom from the first day of employment. Please note that visa sponsorship is not available for this role.

What You’ll Do

You’ll be joining a postgraduate cohort, growing and developing your career in an 18-month program with direct exposure and access to our most valuable asset - our clients.

You will begin your journey on the Client Support team where you'll gain in-depth product knowledge as you become an Addepar platform expert working to:

• Provide hands-on support to identify, respond to, and resolve issues and questions raised by Addepar’s clients
• Work in complex data sets to identify and resolve data and calculation discrepancies
• Collaborate with R&D teams to conduct root-cause analysis; Product and Account Management to manage and maintain client satisfaction.
• Help clients use Addepar to the greatest extent through both functional and conceptual instruction

In future rotations, you’ll shift your focus towards other roles within the Services organization to:

• Learn how to design solutions and execute project implementations
• Work closely with cross-functional teams to ensure successful project delivery and client satisfaction
• Prioritize and context-switch effectively to support simultaneous projects
• Identify and drive opportunities to improve our current processes and standard methodologies as the Addepar platform continues to rapidly expand
• Connect with clients in a proactive, consultative, and professional manner
• Effectively communicate project health and status to internal and external senior leadership

Who You Are

• BA/BS in Economics, Finance, Mathematics, Business Administration, Information Systems, Computer Science, Data Science, or related fields. Graduation dates between Fall 2025 - Spring 2026.
• Exceptional organizational and interpersonal skills
• Solution-oriented approach and a passion for problem-solving
• Proven ability to research, design, and implement solutions for complex problems
• Independent, adaptable, and can thrive in a fast-paced environment
• Strong desire to gain further understanding of the global wealth management business
• Effective communication and interpersonal skills (both written and verbal)
• Strong work ethic, proactive and a highly contributing teammate
• Strong analytical skills and ability to interpret
• Prior internship experience working in finance, technology, and/or consulting is a plus
• Experience programming in Python language and/or experience with project management is a plus

Customer & Partnerships Operations Manager
London
Full-time 
In office 4 days/week

• Are you passionate about enabling scalable commercial execution?
• Do you thrive at the intersection of systems, data, and process?
• Do you enjoy translating strategy into operational reality?

If so, we would love to hear from you! 

Who We Are

Our vision is a world where all businesses are powered by embedded payments. Modulr enables businesses, from SMEs to Enterprise, initially across the UK and Europe to efficiently pay-in, collect and disburse funds instantly via a range of payment schemes, accounts, and card products. Find out more about us on our website and careers site.

What You’ll Do

• Own the end-to-end operationalisation for the Account Management and Partnerships Teams
• Act as Rev Ops business partner to both teams
• Ensure efficient and scalable processes are in place and build operational rigor around those processes
• Support design and evolution of commission plans and administration of those plans
• Manages the internal exception process for revenue reduction for customers
• Reviews deals with team weekly, ensuring pipeline health and updates to leadership and FP&A
• Established operational processes for newly created Partnerships Team
• Creates and maintains Account Management and Partnerships reports and dashboards
• Models partnerships programmes for revenue growth and profitability
• Ensures Salesforce and Partner Relationship Management (PRM) tools are efficiently configured to optimise reporting and ease of input
• Constantly reviews end-to-end process for efficiencies and automation
• Operationalises renewal management and provides modelling for larger, strategic renewals
• Delivers GTM reporting to commercial leadership for Account Management and Partnerships
• Collaborates with wider Rev Ops and Commercial team on GTM projects

Who You Are

What you’ll need

• Commercially focused, with an operational mindset
• Proven experience in a role supporting commercial teams
• Strong understanding of systems and data, including how they interact, and how to draw actionable insights
• Excellent communication and facilitation skills
• Ability to translate strategy into its operational elements to drive execution
• Experience working cross-functionally across teams
• Curiosity, and exploration of new ideas and ways of working
• SAAS, FinTech, and / or payments experience

Nice to haves

• Experience with Salesforce, Partner Relationship Management tools, Power BI, Qobra, Juro, Salesloft
• Previous experience in a Rev Ops role

What We Offer You

• Share Options – We offer a Company Share Option Plan (CSOP), giving you the opportunity to benefit from any increase in share value in the event of a sale, merger, or flotation.
• Bonus – Our annual discretionary bonus, paid in May for the previous year, is based on both company and individual performance.
• Flexible benefits - £1000 to spend on benefits to suit you, including private medical insurance, gym membership, dental etc. 
• Wellbeing app – confidential, on-demand access to therapy, coaching, counselling, management training or mindfulness sessions with accredited professionals, with company-funded hours and top-up options available.
• Holidays - 33 days annual leave (including bank holidays) plus your birthday off. In the UK, Christmas Day, Boxing Day, and New Year’s Day are fixed holidays. You can choose the remaining days to suit your personal schedule.
• Learning opportunities- Our two-day onboarding program, ModStart, helps equip you for success. Learning doesn’t stop there; we’ll continue to support your development through various channels.  
• Company-Wide Events - Participate in collaborative and engaging events with colleagues across the business.
• Bike to work / E-bike scheme

ModInclusion 

At Modulr, we’re committed to building a diverse, equitable and inclusive culture where everyone feels they belong and can bring their whole self to work. We welcome applications from candidates of all backgrounds as we believe it’s the right thing for our people, our business, and the community we operate in.

By submitting your CV, you consent to us using your personal data to assess your application, contact you, or share your CV with relevant hiring managers. You can request removal of your data at any time by emailing peopleops@modulrfinance.com - though this will withdraw you from consideration for the role.

Join one of Europe’s fastest-growing digital product companies during an exciting phase of global expansion. As we work toward our "5-5-1500" vision, Apadmi is looking for a motivated sales professional and aspiring leader to help us grow our mid-market presence. We are the "go-to" partner for mobile experience, and we pride ourselves on a reputation for quality that is second to none. If you are results-driven and ready to engage with C-suite and senior leaders, this is your platform to excel.

Role Overview

As a Growth Manager, you will be a key driver for our UK and International mid-market growth. Your focus will be on identifying new opportunities and securing long-term partnerships. You won’t just be selling apps; you’ll be guiding brands through complex digital transformations - supporting those just beginning their mobile journey as well as those looking to revitalize their existing digital strategy. You will lead strategic deals supported by a world-class team of experts, including our CEO, CTO, and specialist Heads of Practice.

Responsibility Summary

You will manage the end-to-end sales cycle for the mid-market segment, working toward a Year 1 target of £2.5m. You will be supported by a robust inbound pipeline from Marketing and our Strategic Partnerships function, while also taking a proactive approach to identifying and nurturing your own leads. You will manage approximately 20 high-quality proposals per year, aiming for a 50% success rate by collaborating with our specialist Bid Management and technical teams.

Key Responsibilities

• Strategic Deal Management: Guide the full sales lifecycle, from initial outreach and qualification to final contract signing.

• Relationship Building: Develop and maintain a professional network of senior stakeholders and executives across the UK and Ireland.

• Pipeline Development: Identify new market opportunities while effectively managing and converting inbound leads provided by our Marketing team.

• Partner Collaboration: Work closely with our Strategic Partnerships Director to explore co-sell opportunities with partners such as Braze, Airship, and Google Cloud.

• Industry Presence: Represent Apadmi at major events (RTS, Shoptalk, World Aviation) to build brand awareness and connect with potential partners.

• Internal Collaboration: Work alongside our Bid Management and technical leads to create bespoke, high-impact proposals that address specific client needs.

Qualities of the Ideal Candidate

We are looking for a motivated professional ready to take the next step in their career. Whether you are currently an internal salesperson (BDE) looking to move into a client-facing role, or an Account Manager transitioning into New Business, we value your drive and strategic thinking.

• Digital Literacy: A strong understanding of the digital landscape, particularly how mobile integrates into wider platform and partner strategies.

• Strategic Approach: The ability to navigate complex, multi-stakeholder deals with organization, empathy, and a focus on outcomes.

• Executive Communication: The ability to present clearly and build trust with C-suite executives and senior leaders.

• Goal Orientation: A desire to meet targets and contribute to a team growing at +30% YoY.

• Market Awareness: An understanding of the digital product market, including clients, competitors, and industry trends. (A pre-existing network is a plus, but the ability to build one is essential).

1150 - Account Manager - Client Services

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

About EssenceMediacom: A Leading WPP Media Brand

EssenceMediacom:

EssenceMediacom is a new breed of media agency. Grounded in analytics & insights and powered by data & technology, we believe in the power of media and creative to drive breakthroughs for the world’s best brands. We help clients understand the modern marketing paradox and discover the breakthroughs brands need to win with their consumers. We are designed for the new communications economy — built on data & technology, built for people & algorithms, built around diverse schools of thought, built to test & learn at scale, and, crucially, built to evolve.

Role Summary and Impact

An Account Manager is responsible for managing the delivery of integrated communications solutions from the inception of the brief to presentation of the finished solution, through monitoring the campaign when it goes live, to reporting on the campaign results once it has run its course.  The Account Manager will be responsible for managing the output of external and internal resources utilised in this delivery. 

Working with the Account Director and planning team within the agency, the candidate will be required to demonstrate their ability to both work independently and lead a team within the agency. The AM will also be required to establish good working relationships with external agencies including creative and PR.

An Account Manager needs to possess good analytical and interpretive skills, paying close attention to detail, and have the ability to think creatively and strategically.  There is a requirement to develop communications solutions quickly and accurately. 

An Account Manager must possess a clear and concise style of writing along with a confident and persuasive presentation technique. 

Skills and Experience

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

As an Account Manager you should:-

• Have a strong knowledge of all media opportunities
• Be able to Identify how future trends will impact media planning
• Develop buying strategies and oversee all buying to ensure best value
• Be able to provide regular campaign updates to senior management and clients.
• Have a knowledge of industry media planning tools (DDS, Addynamix etc)
• Demonstrate natural curiosity and challenge planning when required. 
• Have a confident and persuasive presenting technique
• Be able to prioritise work, not only their own but the teams as well. 
• A desire to deliver award winning work and industry leading innovation.

What You will need:

• An interest in and thorough knowledge of all media opportunities.
• A team player with excellent communication skills.
• An ability to be proactive, multi-task and manage time effectively.
• A clear and concise style of writing with confident, persuasive presentation skills.
• Numerical and analytical skills.  
• The ideal candidate will be well versed in all aspects of media planning and buying across all media.  As the role will be predominantly client facing, the candidate should havedemonstrable experience in communicating complex media planning as straight forward client advice. 

• Experience of business analytics and/or econometrics would be helpful, but not essential.
• An enquiring mind is a must.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

#LI-Promoted