Role:  UX/UI Designer

Location:  Glasgow

About the role:

OLIVER is seeking an experienced UX/UI Designer with strong product design expertise to join a fast-growing, high-profile account for a Fortune 500 financial services client. This relatively new global account has already seen growth and is continuing to expand. 

In this role, you will combine expert-level UX and product design thinking with deep visual design skills. You’ll collaborate closely with UX designers, developers, content strategists and content authors, contributing throughout the end-to-end design process—from discovery and conceptualization through execution and delivery. A strong understanding of user-centered design, brand systems, and digital product development is essential. 

Reporting to the UX Manager and working in partnership with stakeholders, you’ll help lead a wide range of work from the creation of large-scale digital experiences and products to emails and smaller digital assets across a range of platforms. This includes internal tools, customer-facing applications, content-rich sites, and emails. You’ll play a critical role in developing site architecture, wireframes, user flows, and high-fidelity UI designs, always advocating for the user while aligning with business objectives. 

What you will be doing:  

This globally dedicated team is comprised of project managers, creative and digital designers, developers, content strategists, copy editors, and video producers. The team also partners closely with teams in Mexico, the UK, Tokyo and Mumbai. 

• Contribute to the UX/UI design process across digital products, supporting work from research and ideation through wireframes, prototypes, and developer hand-off 

• Design user-centered solutions that create intuitive and accessible experiences across web and mobile platforms 

• Assist in developing and maintaining design systems and component libraries in Figma to support consistency across products 

• Apply knowledge of design tools (especially Figma) and foundational understanding of design systems, including components and basic theming 

• Participate in usability testing, helping to gather insights and iterate on designs based on user feedback 

• Collaborate with the Digital Team Lead and cross-functional partners to turn concepts into practical design solutions 

• Design flows and experiences that are clear, usable, and aligned with platform standards 

• Work within existing visual systems and guidelines to ensure cohesive product experiences 

• Present design work to team members and stakeholders, incorporating feedback to refine solutions 

• Partner with designers, developers, content strategists, and project managers to support timely project delivery 

What you need to be great in this role: 

• 3–5 years of experience designing digital products, ideally with exposure to consumer-facing and mobile experiences 

• Solid understanding of core design principles including responsive design, interaction design, typography, color, and layout 

• Experience with UX/UI design and ability to communicate design decisions and rationale clearly 

• Familiarity with designing for mobile platforms and understanding platform-specific patterns and constraints 

• Proficiency in tools such as Figma, and familiarity with Adobe Creative Suite (Photoshop, Illustrator, After Effects is a plus) 

• Experience creating user flows, wireframes, and interactive prototypes, and collaborating with engineering teams 

• Basic knowledge of usability testing methods and ability to apply findings to improve designs 

• Awareness of accessibility standards (WCAG) and inclusive design principles 

• Some familiarity working with developers and understanding of tools like Adobe Experience Manager is a plus 

• Strong organizational and time management skills with the ability to manage multiple tasks 
• Comfortable presenting work and collaborating with team members and stakeholders 

Req ID: 17053

Your Mission Should You Choose To Accept It…

As our Regional Commercial Manager, you are the entrepreneur between entrepreneurs. You'll own and drive the commercial strategy for TSH Glasgow & the DACH region. You'll work hand in hand with your local team and partners, as well as the Support Hub departments Revenue Management, Reservations, and Marketing to achieve commercial success. You lead and take care of your team of commercial experts around you and create a culture of commercial thinking within your team. You believe in the unlimited possibilities of our multiproduct brand and see endless commercial opportunities to drive our locations forward. You recognize the power of our community and are able to motivate your network of partners in using TSH to the fullest benefit of both. You are curious by nature, proactive, and not afraid to fail! You love a good chat with our community; the creative, education & digital industries. 

In Case You Don’t Know Who We Are

Known for being the rule breakers in hospitality, TSH is a fun, creative, and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act, and think like a hotel, but instead, we offer a lot more. Think student accommodation, long and short-stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.

What You’ll Do

• Work closely with revenue management and local marketing, to develop strategies to maximize spend per member & guest
• Manage commercial team to ensure an environment of commercial excellence focused on Glasgow & Dach
• Create local sales and in-house sales strategy on different segments, budgets, and action plans - this as part of an integrated City Plan
• Draft and implement business, leisure, co-working, and education proposals and contracts, with national and international accounts
• Commit acquisition on all leads in business, education, and leisure segment and build out partnerships to; cross and upsell on products
• Monitoring and determining the perfect balance for the different allocations within the hotel

Who You Are

• You have at least 4 years of work experience as an account executive or manager with good knowledge of the market/hospitality industry and affinity or experience with hybrid hospitality or community-member-based brands and business models
• You are well acquainted with platforms such as Salesforce
• You have hands-on experience in partnership management and cold acquisition
• You are commercial and result driven
• You’re a fun and engaged, all-around nice person who believes that creating value for customers is crucial for the success of your hotel
• You know Glasgow & DACH like the back of your hand and have the local knowledge to drive success. You have a local network within the tech/digital/start-up industry, and with different target groups; from corporate to students
• You’re fluent in English, but if you know any other languages? Great – the more, the merrier!
• You have a valid UK passport or work permit

What We Offer

• The opportunity to work at a dynamic, multi-national company. Not just another hotel – we’re a game-changing innovator, challenging every convention and defining the future
• The continued opportunities to learn and grow in your role and beyond
• Fantastic discounts on all our properties throughout Europe and not just for you, but also for your friends and family!
• A wonderful workplace to call home, full of events, fun colleagues, and all the other amazing salary/benefits stuff

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion, or culture. Your authenticity keeps our team diverse. Come as you are.