Building a Brand Starts with a Story

FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency.

Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology.

Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more.

Learn more at www.firstagency.com

What You Would Get To Do

In this role, the AV Systems Engineer will maintain the Audio, Video, Lighting, and Control systems that drive the facility, as well as networks, media ingest systems, and post-production systems.

The role requires the ability to work effectively with a wide range of people across the AV and Events space. We’re looking for an AV engineer with hands-on production experience who can provide technical support and guidance to events and conferences at all business levels.

The role also requires flexibility to occasionally work outside of traditional office hours, depending on demand and production requirements.

Your Contributions

• Provide back-end support to the Event Technicians on productions on-site and remotely
• Set up and monitor facility routing between event spaces and the main Control Rooms
• Perform on-site and remote maintenance on specialist equipment for event production and broadcast
• Design, test, evaluate and install new circuitry/equipment for use in the facility
• Analyse and repair technical faults on equipment beyond the first line of troubleshooting
• Manage client expectations on tech-related issues
• Ensure that production equipment is running the latest versions of software/firmware to enable new features
• Identify a suitable workaround when equipment has failed to ensure continuity of the service
• Interpret and implement instructions and requests from event production meetings in order to deliver the maximum capability the facility can offer
• Help enhance the user experience by utilising available engineering resources
• Produce and update technical documentation
• Keep up-to-date with the industry and changes in technology by building and maintaining a network of contacts and investigating new systems and techniques
• Be able to travel between sites or assist remotely in order to perform break/fix and maintenance duties
• Train operational staff on existing or new equipment
• Own maintenance and engineering initiatives, including project management and 3rd party vendor liaison
• Provide custom workflow and routing configuration for productions, facilitate ground-up production setups in soundstages, and monitor productions and livestreams for optimal system performance
• Regularly flex into production operator roles when staffing emergencies arise, when periods or relief need to be provided to operators during extended production calls, or when leave coverage is required

What We Are Looking For

• 5-7 years of experience in a similar role
• Experience with Q-Sys and Dante
• Experience working with some or all of the following products: Yamaha, Dante, Evertz, Ross Carbonite and Ultrix, Barco E2/S3 or Analogue Way Aquilon, Panasonic PTZ cameras and controllers, Unilumin LED walls and Novastar or Megapixel processors, ETC ION theatrical lighting controllers. 
• Ability to apply digital and analogue theory and work from diagrammatic information
• Ability to work across all event production and broadcast studio operations
• Deep understanding of front-line maintenance and diagnostics on networked environments
• Excellent face-to-face communication as well as written skills
• Rigging experience a plus
• Ability to read, understand, and write technical documentation, AutoCAD (or equivalent) skills would be beneficial
• Understands video compression and file-based workflows
• Excellent analytical/troubleshooting practices and attention to detail
• In-depth understanding of TCP/IP networking
• Ability to take a service-oriented approach to this position, with a desire to help clients achieve their best results
• Ability to remain calm under pressure
• Excellent time management skills and the ability to prioritise critical elements in the workflow
• Ability to work well within a team

Administrative and General

• Assume responsibility for one's own environment, ensuring adherence to health and safety policies while having clean, smart surroundings
• Work intelligently and ensure that team management is aware of problems or issues which negatively affect productivity
• Build excellent relations with the team, clients, vendors, and key venues through positive communications
• Ensure knowledge is shared within the team to enable them to work smarter
• Work on ad hoc requests as required, typically during quiet times

#LI-TS1 #LI-Onsite

Ready to be the catalyst for transformation within a global organization?

At Supermetrics, we're looking for an entrepreneurial and innovative BizOps Engineer to join our team. This isn't your typical technical or engineering role. You will be a force multiplier, tasked with fundamentally rethinking and rebuilding how our organization operates.

Reporting directly to the CIO you will have a unique mandate: to analyze our processes, design and implement groundbreaking AI-native solutions and human-in-the-loop automations that delight. If you are a creative problem-solver who loves to build, experiment, and drive change, this role offers a unique chance to make a massive impact.

In a nutshell, we’re looking for a lateral thinker at heart, the type of person who thrives on the creative problem-solving and 'out-of-the-box' strategy found in complex board games or tabletop roleplaying.

What You'll Do:

• Analyze and Identify: Dive deep into the processes and workflows of our teams to pinpoint inefficiencies and opportunities for radical improvement.
• Design and Architect: Act as the chief architect for new operational models. You will design innovative, tech-enabled solutions and streamlined processes that dramatically increase productivity and effectiveness.
• Build and Implement: Engage in hands-on development to bring your vision to life. This includes building internal tools, connecting systems via APIs, and deploying automation solutions using languages like Python or Go.
• Deploy and Monitor: Work with platform teams to deploy code, models, and more including working with Terraform, cloud providers, and logging/monitoring systems.
• Leverage AI: Be a go-to expert for applying AI and LLM technologies to solve real-world problems for our teams, moving beyond theory to practical implementation.
• Be an agent of change by collaborating with various internal partners to implement improvements. You will champion your solutions and lead enablement efforts, ensuring teammates and their managers are on board and proficient with new tools and processes.
• Partner and Collaborate: Work cross-functionally, especially with our Data team, Chief of Staff, and other CIO teams, to leverage the right resources and ensure your solutions are robust, scalable, and effective.

What We're Looking For:

• Proven impact and a bias to act: You have a demonstrated history of solving complex problems with clever, effective solutions. We're more interested in your portfolio of impactful projects than your years of experience.
• Entrepreneurial Mindset: You are a self-starter who thinks like an owner. You possess the wits and "lateral thinking" to see challenges from new angles and the drive to move ideas from concept to completion.
• Hands-On Builder: While this isn't a pure software engineering role, you have to have practical experience building and deploying solutions in Python, Go, or a similar language. You know how to help yourself and create simple yet powerful applications and integrations.
• AI and LLM Proficiency: You are fluent in the AI and LLM tech space with hands-on experience in applying these technologies to business processes. You love the idea of sparring with Claude Code to create out of the box solutions.
• Business Acumen: You have experience working with business systems and an understanding of their inner workings. Familiarity with tools in our stack (Hubspot, Salesforce, Zendesk, BigQuery) is a major plus.
• Effective Communicator and Influencer: You can clearly articulate complex ideas and inspire others. You are skilled at teaching new concepts and driving adoption across teams.

Nice-to-Haves:

• Experience in a fast-growing B2B SaaS company.
• Familiarity with Google Cloud Platform (GCP).
• A solid portfolio of personal or professional projects you can share and discuss.

Benefits we offer…

• A comprehensive benefits package that includes equity options
• Great work equipment, and home office allowance for those working in our fully remote locations
• Health care benefits and leisure time insurance
• Sports and well-being allowance

Does this sound like your next career adventure? Apply now! We’ll be filling the role as soon as the right candidate is identified.

Hear why our team likes it here at supermetrics.com/careers/life-at-supermetrics.

 #LI-Hybrid #LI-FullTime #LI-MiddleToSeniorLevel

Supermetrics is committed to providing a welcoming and inclusive workplace for all. We believe that a diverse workforce is a strong workforce, and we are dedicated to creating an environment where everyone feels valued and respected.

If you require any reasonable accommodations during the application or interview process, please do not hesitate to let us know. All requests for accommodation will be kept confidential.

LearnUpon is looking for a Staff Site Reliability Engineer to join our team in Ireland. This is a flex role, working 1 day per week from LearnUpon's Dublin office. 

LearnUpon LMS helps organizations train their employees, customers, and members. Businesses can manage, track, and achieve their unique learning goals — all through a single, powerful solution.

With offices in Dublin (our HQ), Philadelphia, Belgrade, and Sydney, we are a team that puts our customers' experience at the heart of everything we do. We're always striving for the best solution (not the easy one), and we go the extra mile to deliver work we're proud of.

Our offices are open, collaborative environments where our team and individual accomplishments are celebrated and encouraged. Join LearnUpon, where we work together as a friendly, supportive team who, most importantly, like to have fun.

As a Staff Engineer in Site Reliability Engineering you will be part of the team responsible for the scale-out of the LearnUpon infrastructure. 

What will I be doing?

• Identifying opportunities to improve and scale our infrastructure for performance, observability, maintainability, and cost, by creating innovative solutions.
• Leading our efforts to build an observability function that incorporates application metrics, application transaction tracking, and event log management.
• Driving the processes to maintain resilient, scalable and cost-effective infrastructure.
• Working with other Engineering teams to provide infrastructure solutions that meet their ongoing requirements.
• Building tools focused on measuring, monitoring and alerting, with an eye towards self-service in order to  promote Engineers’ ownership of observability.
• Reacting quickly to changing customer and business needs.
• Participate in on-call rota.
• Mentoring junior talent.

What skills do I need?                                                                                  

• 7+ years of experience in a software or Ops role.
• 5+ years of cloud engineering experience, with at least 2 years experience with AWS.
• Experience deploying Microservice environments, using containerisation technologies such as Kubernetes and Docker.
• Experience in designing and implementing Observability tech stacks.
• Have championed the benefits of Observability to Engineering teams.
• Can architect the design of SLO/SLI implementation that balances the needs of different teams.
• Familiar with cost analysis of Observability metrics gathering, Engineering effort, and tooling.
• Experience building and supporting large-scale distributed systems that back a consumer app or website with associated requirements of performance, security and disaster recovery.
• Experience with implementing IaaC (e.g. CloudFormation, Terraform etc.), automation tooling (e.g. Puppet, Ansible etc.), CI/CD (e.g. Jenkins, Travis CI, GitLab etc.)
• Able to effectively communicate technical ideas to and collaborate with both technical and non-technical peers.
• Experience with database scaling would be a strong plus.

Don’t worry if you don’t tick every box in order to apply, we’re always happy to review applications and take all experience into consideration. We do our best to provide feedback where we can!

Not required but considered a big plus

• Certification in AWS, any PaaS, and/or related technologies.

Why work with us?

• Competitive salary and company ESOP
• 25 days’ annual leave, plus 10 public holidays and 1 annual wellness day
• Private health insurance and company pension
• Parental benefits, including up to 26 weeks paid maternity leave, 4 weeks paid paternity leave, and coaching support for new parents (location-specific details apply)
• Up to 4 weeks per year working abroad (role eligibility applies)
• Clear career progression opportunities — take LearnUpon where you think it can go
• A collaborative and supportive environment with regular team events

What is the Hiring Process?

Applicants for the position can expect the following hiring process:

• Qualified applicants will be invited to schedule a 30-minute call.
• Successful candidates will then be invited to a series of practical interviews.
• Finally, candidates will have a short interview with our CEO/CTO.
• Successful candidates will be contacted with an offer to join our team.

LearnUpon is an Equal Opportunities Employer. 

We do not discriminate on the basis of gender, marital status, family status, age disability, sexual orientation, race, religion, membership of the Traveller community, or any other legally protected status.

By applying for this job, you agree to LearnUpon's Privacy Policy. Find out more about our privacy policy here

Visit our Careers site to find out more about working for LearnUpon, and check us out on Instagram.

About Tripadvisor

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, Owl Payments and TheFork.

Position summary

Owl Payments Europe is seeking an accomplished Chief Compliance Officer and Money Laundering Reporting Officer (PCF-12 & PCF-52) to lead compliance and AML/CTF activities for its regulated payments institution. This is a permanent, full-time position based in Dublin, with office attendance required four days per week. Reporting directly to the Chief Executive Officer and ultimately to the Board, the role is responsible for maintaining robust regulatory compliance, risk management, and oversight of financial crime in a dynamic marketplace environment.

As Chief Compliance Officer and MLRO, you will oversee the design, implementation, and management of OPEL’s regulatory compliance framework, ensuring full alignment with all statutory and supervisory requirements. You will play a key part in fostering a culture of compliance within the organisation, leading initiatives to ensure OPEL consistently meets its regulatory obligations. The role includes representing compliance and risk matters before the Board by delivering reports, performance metrics, analyses, and recommendations, and liaising with regulators to provide timely and accurate updates as necessary.

Close collaboration with internal teams, including Legal, Technology/Data, and other stakeholders is essential to ensure that compliance and risk management is fully integrated throughout OPEL’s operations. This role is subject to the Central Bank of Ireland’s fitness and probity regime and encompasses the Head of Compliance and MLRO pre-approved control functions.

What you'll do:

• Prepare and present regular (quarterly/annual) compliance reports to the Board and/or senior management, communicating all critical compliance matters, regulatory changes, and incidents.
• Implement, maintain, and periodically update a compliance governance framework, including annual compliance plans, risk assessments, and robust compliance monitoring programs.
• Develop and maintain a strong compliance framework for all Irish and EU requirements applicable to Payment Institutions (PSD2, Irish Payments Regulations, AML/CFT, Consumer Protection Code).
• Liaise with the Central Bank of Ireland and other authorities on regulatory submissions, reporting, and supervisory matters.
• Oversee identification, assessment, and management of compliance, AML, and CFT risks, including completion of risk evaluations and transaction monitoring.
• Partner closely with Technology and Data teams to ensure compliance frameworks, transaction monitoring, and regulatory reporting are effectively supported by robust systems, automation, and data governance.
• Lead horizon scanning to proactively identify, monitor, and communicate emerging regulatory requirements, legislative changes, and industry best practices; ensure timely updates to compliance programs and advise management on potential impacts.
• Monitor compliance with consumer protection regulations, including adherence to the Consumer Protection Code, and proactively manage conduct risk for the firm.
• Oversee the handling of regulatory complaints and ensure timely responses and remediation in accordance with legal and regulatory requirements.
• Coordinate and support regular internal audits, compliance assurance testing, and regulatory reviews to evaluate the effectiveness of compliance processes and controls.
• Ensure all relevant staff adhere to Fitness & Probity requirements, including obtaining pre-approvals from the Central Bank of Ireland as needed.
• Maintain robust document retention policies, ensuring secure and compliant storage of records related to compliance, AML/CFT, customer due diligence, and suspicious transaction reports in line with GDPR and Irish law.
• Supervise outsourced service providers who perform regulatory or compliance-related activities, in conjunction with the Chief Operating Officer, ensuring they meet all firm and regulatory expectations.
• Submit Suspicious Transaction Reports (STRs) to FIU Ireland and escalate key compliance/AML matters.
• Advise senior management and the Board on regulatory changes and risk developments in payments and marketplace environments.
• Deliver internal training on compliance, KYC/AML, and financial crime risks.

This is a great opportunity for an experienced Compliance professional to help to continue to shape the long-term success of a newly established business, as such you will have;

• A deep understanding of the regulatory compliance issues that a company like OPEL faces
• Experience in working as a senior compliance professional in the financial industry, preferably in fintech/payments and with EU-wide scope
• A history of maintaining the appropriate Fitness and Probity Standards as defined by the Central Bank of Ireland
• A proven ability to build strong working relationships with industry counterparts, regulators, partners, and at board level
• Strong leadership skills and an ability to create a culture of rigour and compliance by design in a high growth oriented organisation
• An ability to find solutions to complex and hard problems and ability to turn incomplete, conflicting, or ambiguous inputs into solid action plans
• Strong written and verbal communication skills - including the ability to communicate effectively with different stakeholders across the business
• Excellent communication skills including an ability to convey a compelling vision for compliance and risk

Essential requirements 

• Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work.
• Proven ability to operate effectively with a global-first mindset.
• Bachelor’s degree in Law, Finance, Business, Compliance, Risk Management, or related field.
• Proven, senior experience in compliance, AML, or risk management in a regulated Payments Institution or Electronic Money Institution in Ireland or the EU.
• Strong knowledge of PSD2, Irish Payments regulations, AML/CTF, and Central Bank of Ireland guidance.
• Leadership skills with ability to engage with Board-level stakeholders.

Preferred Qualifications

• Professional certification: ICA Diploma in AML/Compliance, CAMS, ACAMS, or equivalent.
• Previous approval for a PCF function (PCF-12, PCF-52, or similar) with the Central Bank of Ireland or another EU regulator.
• Postgraduate qualification in compliance, finance, or regulation.
• Experience working in compliance in an e-commerce or marketplace environment is an advantage.
• Experience with digital, large-scale, or tech-driven payments businesses.

Job Location: On-site

This role is an on-site position in our Dublin WeWork office

What We Offer 

• Flexible activity-based working fostered collaboration and productivity
• Inclusive global travelers community welcoming diverse perspectives
• Competitive salary package including performance bonuses
• Development programs, managerial courses, and learning series
• Health insurance covers medical, dental, and vision for families (varies by country)
• Lifestyle Reimbursement Benefit for personal travel, and physical, mental, and financial wellness
• Several paid time off programs, including time to bond with new children and care for family members. Paid public holidays, and year-end office shutdown
• Employee assistance program for short-term counseling and free Calm app subscription
• State-of-the-art offices: dining, coffee points, and leisure area
• Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.

Our Cultural Pillars:

Traveler first

We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. 

Execution is our edge

We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. 

We succeed together

The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

#LI-AH1

#Office