Scale is growing rapidly, and joining the Global Public Sector team is an opportunity to work on one of the most exciting and quickly expanding teams at Scale. This team is responsible for generating, executing, and fostering Scale’s work with governments and government-backed entities outside of the United States. 

We develop bespoke solutions that leverage our customers’ proprietary data and expertise to transform their organizations with AI. We work with them to understand their pain points and workflows and then forward deploy our team to build cutting-edge solutions. The applications we build are powered by the Scale GenAI Platform, a full stack product to build, test and deploy frontier AI agents.

• Developing custom AI applications
• Building custom LLMs
• Providing high-quality training data for research and government institutions building LLMs
• Developing partnerships to foster regional talent growth and AI adoption

We are looking for an entrepreneurial and experienced product leader to play a pivotal role in the ideation and development of transformative AI solutions. The ideal candidate has deep experience with AI/ML application development, can think strategically about how to solve a problem, is an excellent listener, is comfortable getting into the weeds operationally, and has a strong understanding of software engineering principles and practices. You will be responsible for owning large AI projects for one or many customers.

You will lead a cross-functional team of engineers, MLEs, and operators to build a highly impactful solution for our customers that will drive millions in revenue for our business as well. 

Responsibilities: 

• Lead design workshops with the client to define custom AI solutions 
• Scope out new AI application use cases across various government entities
• Lead cross-functional development of AI applications and custom LLMs with diverse stakeholders (Engineering + Ops + Go-to-Market)
• Consistently engage with future end-users to solicit feedback and ensure we are prioritizing effectively
• Stay up to date with latest research in applied AI and training custom LLMs
• Scope out model evaluation sets and performance requirements, consistently review results, and iterate on the solution
• Give regular progress updates to the client and Global Public Sector leadership

Minimum Qualifications: 

• 4+ years of experience building products with specific experience within the last 1-2 years building AI-powered products
• Strong technical background (STEM degree) and/or experience building technical software products 
• Strong understanding of generative AI technologies and their applications in both enterprise and consumer settings
• Experience with vibe coding tools (i.e., Replit, Lovable, Bolt, etc.) and design tools (i.e., Figma/Canva/Miro)
• Exceptional leadership, presentation and communication skills with the ability to influence cross-functional teams

Nice to haves:

• Coding experience (Python)
• Proficiency in Arabic, both written and spoken

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Dubai for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273383345

As an Enterprise Sales Representative, you will drive SentinelOne’s expansion across the Emirates by winning new enterprise accounts and leading high-stakes, complex sales cycles. You will act as a strategic advisor to senior decision-makers, leveraging a consultative approach and the MEDDICC framework to translate our technical innovations into clear, quantifiable business value. By building a robust pipeline through partner ecosystems and internal collaboration, you will play a pivotal role in strengthening our market presence and execution within this high-growth region.

What will you do?

• Develop and expand direct sales opportunities within enterprise accounts across the United Arab Emirates.
• Build and nurture strong, long-term relationships with key stakeholders and decision-makers.
• Lead complex sales cycles and present SentinelOne’s cybersecurity solutions to senior executives, supported by a dedicated sales engineer and channel partners.
• Drive growth through partner-led initiatives, including managed security services and strategic alliances.
• Collaborate closely with marketing and product teams to design and execute effective lead generation and go-to-market campaigns.
• Consistently uphold sales excellence by following best practices and ensuring operational discipline.
• Represent and champion SentinelOne’s technology in the broader market, building awareness and credibility.
• Participate in key industry events, occasionally presenting to showcase our vision and innovation.

What skills and knowledge will you bring?

• Fluent written and spoken English, with the ability to communicate effectively across all levels of an organization.
• 5+ years of consistent, above-quota sales success, ideally as a regional sales executive or manager selling enterprise or endpoint security solutions.
• Proven enterprise sales experience with established relationships and an actionable network of senior decision-makers.
• Strong understanding of modern cybersecurity solutions and the ability to translate technical value into business impact.
• Excellent presentation and communication skills, both internally and externally, with confidence in engaging C-level executives.
• Experience collaborating with channel partners and a solid grasp of a channel-centric go-to-market approach.
• Exceptional organizational, forecasting, and reporting abilities, ensuring accuracy and accountability.
• Hands-on experience in scaling sales enablement to support growth in a fast-moving, competitive environment.
• Driven, curious, and passionate about cybersecurity, with a “whatever it takes” mindset to achieve and exceed goals.
• Bachelor’s degree, or equivalent practical experience.

Why us?

At SentinelOne, you’ll join a fast-paced, international Sales Team focused on driving real impact. You’ll work with talented colleagues from around the world, and develop your skills in a dynamic, innovative environment. We offer strong career growth opportunities, excellent training, and a fun, collaborative culture.

We also provide a range of benefits to support your success, including:

• 3-month non-recoverable draw and uncapped commission, and Restricted Stock Units (RSUs)
• Private Medical Care for you and your family, along with an annual flight home
• Transportation, housing, and education allowances
• Flexible Time Off policy to recharge when you need it
• Choice of a high-end MacBook or Windows laptop, plus home-office setup support
• An additional volunteer day each year and 4+ Wellness Days for self-care and mental health
• Global, gender-neutral parental leave and grandparent leave for life’s important moments
• Access to a confidential Employee Assistance Program (EAP) offering mental health support
• Full access to LinkedIn Learning for professional development
• Full access to Wellness Coach, a mental well-being and fitness app
• Opportunities to connect and grow through our Company Inclusion Networks and Mentor Program

As a Sales Development Representative (SDR) you will help to drive growth across the META region for SentinelOne’s enterprise sales team. In this role, you’ll identify and qualify high-value leads through inbound and outbound outreach, acting as a key link between Marketing and Sales.

We’re seeking someone confident in prospecting and cold outreach, ideally with SDR experience, but open to candidates with transferable skills in business development or client-facing roles.

What will you do? 

• Present SentinelOne to potential enterprise clients in our Arabic speaking markets.
• Generate and qualify leads through cold calls, emails, and marketing campaigns.
• Manage inbound interest and actively pursue outbound opportunities to build a strong sales pipeline.
• Understand client needs, business models, and key decision-making processes.
• Tailor product messaging and solutions to resonate with enterprise-level prospects.
• Cultivate and maintain long-term, trusting relationships with key stakeholders.
• Book qualified meetings and calls for Account Executives to progress deals.
• Collaborate closely with the enterprise sales team to ensure seamless handoffs and strategic alignment.
• Report on key metrics, pipeline activity, and outcomes to the Business Development Manager.
• Stay current on product features, competitive landscape, and relevant industry trends.

What Skills and Knowledge Will You Bring? 

• Fluency in English & Arabic (spoken and written).
• Proven experience in a Sales Development, Sales Account Executive, or related lead-generation role.
• Confidence and professionalism in cold calling and outbound outreach.
• A track record of meeting or exceeding sales quotas.
• Familiarity with CRM tools (Salesforce experience is a plus).
• Solid working knowledge of Excel for tracking and analyzing performance data.
• Strong communication, negotiation, and relationship-building skills.
• The ability to confidently deliver engaging and persuasive presentations.
• A proactive, team-oriented mindset with a passion for growth and learning.

Why us?

At SentinelOne, you’ll join a fast-paced, international Sales Development team focused on driving real impact. You’ll work with talented colleagues from around the world, engage with top enterprise customers, and develop your skills in a dynamic, innovative environment. We offer strong career growth opportunities, excellent training, and a fun, collaborative culture.

We also provide a range of benefits to support your success, including:

• 3-month non-recoverable draw and uncapped commission structure to maximize your earnings
• Restricted Stock Units (RSUs) and participation in our Employee Stock Purchase Program
• Comprehensive benefits package and allowances
• Flexible Time Off policy to recharge when you need it
• Choice of a high-end MacBook or Windows laptop, plus home office setup support
• An additional Volunteering Day off each year and 4+ Wellness Days for self-care and mental health
• Global gender-neutral parental leave and grandparent leave for life’s important moments
• Access to a confidential Employee Assistance Program offering mental health support
• Full access to LinkedIn Learning, a leading platform for professional development
• Full access to Wellness Coach, a mental well-being and fitness app
• Opportunities to connect and grow through our Company Inclusion Networks and Mentor Program

Excited about future opportunities with SentinelOne? This role is part of our talent pipeline, meaning we're proactively connecting with top talent for when the position officially opens.

While we may not reach out immediately, your application ensures you're first in line when the time comes. If you want to make an impact with us in the future, we’d love to hear from you!

THE WORK:

Ripple is growing, and we're looking to hire a Sales Director based in Dubai. This is a sales quota-carrying position that is responsible for revenue generation through the direct sale of Ripple products and services to financial institutions.

WHAT YOU'LL DO:

• Act as a subject matter expert on blockchain-enabled payments, translating Ripple’s technical advantages into clear commercial value for cross-border settlement and stablecoin liquidity workflows.
• Drive the full sales lifecycle to meet and surpass assigned booking targets, ensuring Ripple’s market share expands across designated accounts.
• Generate and close high-value opportunities within the financial services sector, navigating complex institutional procurement cycles in the region.
• Own the regional roadmap by developing high-impact account plans and go-to-market tactics that penetrate top-tier financial institutions, ensuring Ripple’s cross-border and stablecoin solutions become the regional standard.
• Qualification of prospects to deep-dive needs assessments to rapidly convert complex regional opportunities into high-value, closed-won business for Ripple’s payment and liquidity solutions.
• Handle the effective and rapid movement of leads through sales process, including qualification of prospects; assessment of potential client needs; presentation of Ripple solutions; and expeditious closing of business.
• Maintain accurate and up-to-date sales pipeline forecasts daily, ensuring timely and detailed reporting of sales activities and outcomes.
• Conduct client site visits, deliver sales presentations, and perform product demonstrations to prospective clients, driving engagement and interest.
• Travel frequently across MEA to engage with customers and prospects.

WHAT YOU'LL BRING:

• Extensive experience within the Financial Services or Fintech ecosystem, with a sophisticated understanding of the regional banking landscape in the MEA.
• 8+ years of validated success in a consultative, enterprise-level sales role
• A proven track record of exceeding quotas by selling solutions to Financial Institutions
• Act as a regional subject matter expert on blockchain-enabled payments, translating Ripple’s product suite including stablecoin liquidity and digital asset custody, into high-impact value propositions for C-suite stakeholders
• Positive attitude with outstanding client relationship &leadership skills
• Demonstrated ability to balance multiple projects simultaneously and in a timely manner

Our Channels & Alliances Team’s charter builds and activates a strategic, differentiated and high-impact partner ecosystem for our best-of-breed multi-cloud monitoring product, one partner at a time. As a Senior Partner Manager, you will recruit and develop channel partners that drive new customer adoption and revenue, including Regional and Global Systems Integrators, Managed Service Providers, and Value Added Resellers.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
 

What You’ll Do: 

• Identify and recruit new strategic channel partners to drive revenue growth
• Enable and activate existing partners through training, planning and joint selling activities
• Coordinate the technical and marketing aspects of integrated partnership launches
• Host regular business reviews with partners to drive accountability and report on success metrics
• Work hand-in-hand with Datadog’s regional enterprise and commercial sales organizations
• Generate partner-sourced net-new sales pipeline and revenue

Who You Are: 

• Experienced in 7+ years of partner-facing, quota-carrying business development, strategic alliances, or channel sales at a cloud services or software as a service organization
• Proven in driving sales opportunities from lead generation to closure, effectively negotiating agreements and building long-lasting partnerships
• Able to quickly comprehend technical concepts and architectural scenarios, and explain them to others verbally and in writing
• Proficiency in managing premier Cloud MSP partners will be advantageous
• Willing to travel 20-30% of the time
  
  

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• High income earning opportunities based on self performance
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Sales training in MEDDIC and Command of the Message 
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

About us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.

Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices.

About Channel Partnership Manager role

You’ll be paired with an executive mentor, gain hands-on experience, and be exposed to different parts of the business. High-performing graduates will have the opportunity to rotate across teams and receive permanent offers based on performance.

We’re looking for ambitious, curious, and driven graduates who are ready to make an impact from day one.

Your role

As a Channel Partnership Manager, you’ll play a key role in identifying, developing, and managing high-impact channel partnerships that support Tamara’s growth strategy. You will collaborate with ecosystem players such as fintechs, e-commerce platforms, and strategic distribution partners to unlock new customer acquisition channels and expand Tamara’s reach. This is a strategic and execution-focused role with direct impact on revenue and market presence.

Your responsibilities

• Build and manage relationships with key distribution and referral partners such as fintechs and e-commerce platforms
• Support partnership proposals and agreements, ensuring smooth execution and mutual value delivery
• Monitor partner performance and drive improvements in sign-ups, engagement, and GMV
• Lead co-marketing and joint go-to-market initiatives to boost partner-led acquisition
• Track initiative performance and optimize strategies for better results
• Analyze market trends to identify new partnership opportunities
• Collaborate with internal teams (Demand Generation, Product, Integration, Onboarding) to align partnership activities
• Deliver training sessions and create scalable enablement materials for partners and their merchant networks

Your expertise

Experience:

• 3-5 years of experience in partnerships, channel sales, business development, or commercial roles
• Experience in fintech, payments, e-commerce, or SaaS is a plus

Skils

• Strong relationship management and communication skills
• Strategic thinking with the ability to structure and support high-impact partnerships
• Comfortable with data analysis and performance tracking
• Excellent project management and stakeholder coordination abilities

Attributes:

• Proactive, collaborative, and commercially minded
• Thrives in a fast-paced, high-growth environment
• Passionate about driving business growth through partnerships
• Detail-oriented and outcome-driven

About us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA, UAE and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra and Farfetch as well as small and medium businesses.

Tamara is Saudi’s first fintech unicorn and is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others, operating out of its headquarters in Riyadh, Saudi Arabia with other regional and global support offices.

About the Role

We’re looking for a Senior Product Manager to lead the Care Technology product portfolio. This role is critical to shaping how Tamara's Care ecosystem scales, driving the strategy, prioritization, and delivery of the platforms, tools, and experiences that enable efficient operations, empower frontline teams, and elevate customer and partner support outcomes.

This is a hands-on role with a people leadership dimension. You'll be setting direction for a product team while staying close to the work yourself. AI fluency is central to this role; you'll be expected to identify and drive AI integration across the care stack, and help your team build the product intuition to do the same.

This role is highly cross-functional and sits at the intersection of product, operations, and technology. You'll work closely with Engineering, Design, Analytics, Care Operations and business stakeholders across Care and beyond to shape strategy and drive execution end-to-end.

Responsibilities

• Own and drive the Care Tech roadmap, balancing short-term delivery with long-term strategic bets
• Translate business needs into clear requirements and prioritization frameworks
• Lead and develop Product Managers and Designers, fostering strong product craft
• Drive AI adoption across the care stack, from workflows to agent tools and conversational experiences
• Align cross-functionally to solve high-impact problems with the right guardrails
• Define and track success metrics to guide prioritization and resource allocation
• Partner with Engineering and Design to drive execution, resolve trade-offs, and maintain momentum
• Establish scalable documentation and knowledge-sharing practices

What You’ll Need

Experience

• 7+ years of product management experience, with 2+ years leading other Product Managers.
• Track record of building internal platforms, operational tooling, or customer-facing products at scale
• Previous experience in customer service product environments.
• Fintech/financial services background is a strong plus
• Hands-on exposure to AI-powered products or features.

Skills

• Strong people leadership with the ability to coach PMs at different levels and build a high-performing, accountable team
• Excellent stakeholder management and communication across business, operations, and technical functions
• Able to turn ambiguity into structured plans, clear priorities, and well-scoped roadmaps
• Solid understanding of technical systems, APIs, and third-party integrations
• Strong product intuition around AI and automation, and how to apply them practically
• Data-driven. Uses metrics to make decisions, not just report on them
• Comfortable operating in agile environments with multiple squads and work-streams running in parallel

About us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA, UAE and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra and Farfetch as well as small and medium businesses.

Tamara is Saudi’s first fintech unicorn and is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others, operating out of its headquarters in Riyadh, Saudi Arabia with other regional and global support offices.

About the Role

We’re looking for a Senior Product Manager to lead the Care Technology product portfolio. This role is critical to shaping how Tamara's Care ecosystem scales, driving the strategy, prioritization, and delivery of the platforms, tools, and experiences that enable efficient operations, empower frontline teams, and elevate customer and partner support outcomes.

This is a hands-on role with a people leadership dimension. You'll be setting direction for a product team while staying close to the work yourself. AI fluency is central to this role; you'll be expected to identify and drive AI integration across the care stack, and help your team build the product intuition to do the same.

This role is highly cross-functional and sits at the intersection of product, operations, and technology. You'll work closely with Engineering, Design, Analytics, Care Operations and business stakeholders across Care and beyond to shape strategy and drive execution end-to-end.

Responsibilities

• Own and drive the Care Tech roadmap, balancing short-term delivery with long-term strategic bets
• Translate business needs into clear requirements and prioritization frameworks
• Lead and develop Product Managers and Designers, fostering strong product craft
• Drive AI adoption across the care stack, from workflows to agent tools and conversational experiences
• Align cross-functionally to solve high-impact problems with the right guardrails
• Define and track success metrics to guide prioritization and resource allocation
• Partner with Engineering and Design to drive execution, resolve trade-offs, and maintain momentum
• Establish scalable documentation and knowledge-sharing practices

What You’ll Need

Experience

• 7+ years of product management experience, with 2+ years leading other Product Managers.
• Track record of building internal platforms, operational tooling, or customer-facing products at scale
• Previous experience in customer service product environments.
• Fintech/financial services background is a strong plus
• Hands-on exposure to AI-powered products or features.

Skills

• Strong people leadership with the ability to coach PMs at different levels and build a high-performing, accountable team
• Excellent stakeholder management and communication across business, operations, and technical functions
• Able to turn ambiguity into structured plans, clear priorities, and well-scoped roadmaps
• Solid understanding of technical systems, APIs, and third-party integrations
• Strong product intuition around AI and automation, and how to apply them practically
• Data-driven. Uses metrics to make decisions, not just report on them
• Comfortable operating in agile environments with multiple squads and work-streams running in parallel

KYC/Onboarding Analyst

Dubai Office (4 days in office / 1 day from home)

In this pivotal role, you will be responsible for conducting comprehensive Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) checks for our diverse range of corporate clients. You will play a crucial part in the Ebury onboarding process, ensuring compliance with all relevant legislative and regulatory requirements while maintaining direct contact with clients to effectively communicate our onboarding standards.

Your keen analytical skills will be essential as you identify complex ownership structures and financial transaction patterns, allowing you to make informed risk-based decisions on client applications. You'll thrive in a fast-paced environment, managing your own portfolio of cases and collaborating with various teams to streamline processes and enhance client experiences.

With some foundational experience in CDD and EDD, you will bring a good understanding of financial crime typologies and a proactive mindset to our dynamic team. If you are highly organized, detail-oriented, and possess excellent communication skills, we want you to be part of our mission to make Ebury a leader in financial services.

Join us in shaping a secure financial future for our clients while advancing your career in a supportive and innovative environment. Apply now to become an integral part of our Onboarding team at Ebury!

Key Accountabilities & Responsibilities:

Due Diligence Execution, Quality, and Risk Assessment

• Risk-Based Due Diligence: Conduct comprehensive CDD and EDD for Shipping clients, including the accurate identification and verification of ownership structures and necessary documentation.
• Client Due Diligence Expertise: Ensure all personal due diligence checks comply with internal policies and legislative requirements.
• Quality & Right First Time (RFT) Adherence: Strive for high-quality output by ensuring all personal case submissions meet compliance standards and are processed Right First Time (RFT), minimising rework.
• Red Flag Identification: Identify and escalate financial crime typologies and red flags relevant to the payments, FX, and institutional space to Senior Analysts or Compliance, as required.
• Quality Control: Perform quality assurance/4-eye checks on peer work, verifying the accuracy and completeness of CDD/EDD files prior to final submission.
• General Project Support: Support ad-hoc tasks within team and FC Ops Pillar and wider business as required
• Operational Meeting Support: Analysts are expected to provide case-level expertise on an ad-hoc basis, stepping in to facilitate discussions or address technical queries as required.
• Front Office Technical Liaison: Act as a point of contact for Front Office queries, providing technical solutions for cases and ensuring onboarding requirements are clearly communicated.
• Collaborative Delivery: Support the Manager in training delivery for both the KYC teams and Front Office teams
• Delegated Training Tasks: Support the delivery of training materials and knowledge transfer as a delegated project, ensuring local teams receive consistent guidance.

Client Management and Operational Efficiency

• Client Liaison: Serve as a compliant and professional point of contact for clients, clearly communicating onboarding requirements, and managing follow-up queries.
• Portfolio Management: Efficiently manage a personal queue of onboarding cases, prioritising tasks and following up with clients and sales representatives to support cycle time reduction.
• Structured Documentation: Ensure every client file is accurately and completely documented in a structured format, fully compliant with regulatory requirements.
• Onboarding Excellence: Collaborate with internal teams to ensure a smooth and efficient onboarding journey; provide operational oversight and ad-hoc technical support to resolve case-specific bottlenecks as they arise.

Internal Collaboration and Knowledge Development

• Cross-Functional Communication: Communicate effectively with Front Office teams to balance commercial needs with regulatory requirements.
• Knowledge Transfer: Proactively participate in training and take ownership of personal learning, staying current with evolving financial crime mandates and internal policy updates.

Requirements:

• Proven Experience: 1-3 years of specialized experience conducting CDD/EDD with corporate clients, ideally within the financial services/FinTech sector.
• Due Diligence Foundational Knowledge: Strong, foundational knowledge of entity onboarding requirements and the ability to interpret ownership structures.
• Accountability & Drive: Demonstrable history of personal productivity, ownership, and the ability to work effectively and independently within a fast-paced environment.
• Analytical Thinking: Good analytical skills and the ability to follow procedures and apply regulatory or documentation requirements.
• Communication: Strong communication skills in English (both written and verbal) with demonstrated experience in direct client contact.

#LI-FM2

#LI-HYBRID

Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!

At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.

Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world. 

Read our blog to learn more.

About the role

Make the world’s most popular language-learning app famous in the MENA region.

We are seeking an experienced, integrated marketer to help us build awareness and accelerate our growth across MENA. As our resident expert on the market, you will use your skills across social media, influencer marketing, PR, advertising, and strategic partnerships to drive awareness, build a loved brand, and bring new users to Duolingo. A key part of this role will be identifying and activating high-impact partnerships across brands, institutions, creators, platforms, and communities to unlock scale and cultural relevance.

Reporting to the Regional Marketing Director, you will partner closely with Global Marketing, Business Development and Product teams in Pittsburgh, New York, London, and Country Marketing Managers around the world to uncover opportunities, shape localized positioning, and develop creative campaigns and partnership initiatives that resonate deeply with the Arab consumer, leading us to increased app adoption and brand love. 

We want an integrated marketing leader with deep consumer understanding and proven experience driving buzz, growth, and earned media across Social, partnerships, PR, and acquisition. The ideal candidate blends creativity with commercial rigor — someone who can build culturally resonant campaigns, unlock strategic partnerships, and deliver measurable impact with an entrepreneurial mindset. As a member of a geographically distributed organization, this person will not only be an outstanding, self-motivated creative talent, but also a proactive and team-oriented communicator.

  You will...

• Leverage market insights to develop a marketing strategy to grow Duolingo’s awareness, brand love and expand the number of users in the Arab region
• Operate as a regional growth catalyst, leveraging deep networks across business and government stakeholders to open doors, influence key decision-makers, and drive strategic market expansion
• Bring a founder’s mindset — blending creativity with sharp business and GTM strategy — to identify opportunities, launch new initiatives, and scale regional impact
• Hire and lead agencies or contractors required to deliver the marketing plan
• Implement the plan with a focus on social media, partnerships, brand, acquisition campaigns and PR
• Act as a local spokesperson, sourcing and managing speaking opportunities in MENA for yourself and relevant executives
• Analyze the results of the local marketing efforts and adjust the plan
  
  

  You have...

• Experience in conceiving, developing, and leading all aspects of Marketing and PR communication ideas throughout their full cycle
• Deep experience building and leveraging strategic partnerships across business, government, creators, and community stakeholders to unlock growth and brand visibility
  
• Culturally clued up and immersed in trends — particularly across Social Media. You understand what Arab consumers care about now and craft ideas that capture attention
• Track record of achieving great results with ideas rather than large budgets
• Storyteller, with writing skills and the creativity to build compelling customer-centric narratives

:flag: Requirements...

• 7+ years of consumer marketing experience with a strong focus on social media and growth marketing
• Experience working as part of a remote team, building strong HQ relationships and influencing effectively for local market needs
• Proficient in Arabic with excellent English speaking and writing skills

  Exceptional candidates will have...

• Passion for our mission to make high-quality language learning accessible to everyone
• Experience with mobile apps and subscription services
• Experience successfully scaling international brands across MENA
• Proficient in a 3rd language
  
  

We are looking for a junior Product Manager with a major focus on the Customer Service stream. In this role, you will work on making our CS team more efficient, proactive, and personalised, ensuring consistent quality across every interaction.

What You Will Be Doing

• Lead a cross-functional team of engineers, designer and product analyst
• Manage your team's roadmap to align with Wheely’s mission
• Own your team’s products (existing and new) across from idea, through development, to launch, growth and maintenance:
  • Analyse customer issues and identify product opportunities to reduce the need to contact Customer Service
  • Support the implementation of AI-driven automation in chauffeur contacts
  • Work on internal tools that increase the speed and consistency of contact resolution
  • Find product solutions that help Customer Service agents deliver a more personal experience

Requirements

• Internship (with the possibility to transition into full-time employment)
  • STEM degree from a top university (fresh grad) or a final year student
• Full-time:
  • STEM degree from a top university
  • 6-12 months of relevant internship or working experience in a hi-growth environment (tech, top-tier consulting company, top-tier investment bank or VC)
• A passion for great UX/UI
• Outstanding written communication
• Highly analytical

What we offer

• Office-based role in West London, four days a week with flexible start and finish times, plus one remote day of your choice
• Salary: £65000 annual 
• Employee stock options plan
• Private medical and dental insurance
• Life and critical illness cover
• Latest-generation MacBook Pro and 4k display
• Monthly credit towards Wheely journeys
• Cycle to Work scheme
• Professional development stipend

Change the way the world travels

Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it’s all powered by our commitment to make every single journey extraordinary - including yours. 

Ready to unlock your potential with a community of fellow explorers? Find your next role at our Berlin HQ or one of our local offices around the globe, from New York to Bangkok. Head to getyourguide.careers to take the first step.

Team Mission

We are seeking an enthusiastic and results-driven Senior Account Manager to join our Sales team in Dubai. In this role, you will own and grow a portfolio of our largest and most strategic accounts across the Middle East and Africa, building senior stakeholder relationships and driving measurable partner performance. 

You will lead joint business planning and QBRs, identify and execute growth initiatives end-to-end, and negotiate commercial improvements that unlock shared value. 

As a trusted advisor and informal team lead, you will collaborate closely with cross-functional partners, help remove execution blockers (including connectivity and operational topics where needed), and share best practices that elevate team performance and help scale what works.

Your Mission:

• Develop and maintain strong, long-lasting relationships with senior stakeholders (including C-suite), owning larger and more complex accounts.

• Own strategic account planning, including quarterly business reviews (QBRs), joint business plans, and executive-ready performance narratives.

• Identify and lead growth initiatives with your top accounts—from ideation and business case to implementation, project management, KPI tracking, and reporting.

• Leverage internal cross-functional partners (e.g., Operations, Content, Marketing, Product, Finance/Legal where needed) to unlock opportunities and remove blockers.

• Independently troubleshoot and resolve partner technical and operational issues to maintain strong performance (e.g., availability/pricing accuracy, connectivity via channel managers or API integrations, booking flow issues).

• Pitch and win defined opportunities such as onboarding new activities, increasing availability, and negotiating commercial improvements (e.g., commission, pricing and promo alignment, packaging/value-adds).

• Proactively solve customer and supplier issues, including maintaining a low cancellation rate and improving reliability/fulfillment.

• Lead through influence: role-model best practices and elevate team performance through coaching, knowledge sharing, and creating reusable playbooks/templates.

• Be an informal leader in the Dubai office: drive collaboration, share what works, and help the team execute at a consistently high bar.

• Review activity and account performance; provide regular reporting, insights, and recommendations to grow results and improve quality outcomes (e.g., ratings, cancellations, customer contacts).

• Adopt and champion AI-enabled tools and ways of working to improve account planning, execution speed, and the quality of insights shared with partners and internal stakeholders.

• Represent GetYourGuide at relevant regional events and conferences.

Your Toolkit:

• 6+ years of experience in Sales or Account Management, with a proven track record managing large, complex accounts

• 4+ years of experience in the tech industry (travel tech preferred)

• Experience working in the Middle East and/or Africa

• Fluent in English and Arabic (written and spoken)

• Strong relationship-building, communication, and problem-solving skills

• Proven stakeholder management skills, with the ability to influence internal decision-makers across functions

• Experience leading QBRs and building joint business plans with senior stakeholders

• Strong analytical and commercial acumen, including comfort with KPIs, performance analysis, and negotiations

• AI-curious and eager to learn, comfortable adopting new tools and experimenting with AI-enabled workflows to increase effectiveness and impact.

• Experience troubleshooting partner connectivity topics (e.g., channel managers / API integrations) is a plus

• Hold a valid driver’s license
  
  

How we’ll make your career journey extraordinary

• Annual personal growth budget and mentorship programs for continuous learning and development
• Work from anywhere in the world for 30 days per year
• Housing allowance
• Allowance for one flight home per year
• A hybrid working approach with three days of in office collaboration (Mon, Tue, Thur) and two days of optional at home focus time.
• Opportunities to collaborate and socialize with team members through quarterly team events and yearly company-wide events
• Monthly transportation and fitness budget
• Discounts for you, your friends, and family on GetYourGuide activities
• Language reimbursement program
• Health and wellness benefits

And more…

How to apply

Submit your CV/resume in English using the form below. For tips and insights into our hiring process and culture, check out ‘how we hire’ and ‘life at GetYourGuide’. If you have any further questions, please don’t hesitate to get in touch at jobs@getyourguide.com.

We’re an equal opportunities employer

Our commitment is that every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application. 

#LI-Hybrid

Business Developer - Institutional Solutions

Ebury Dubai - Office based

Launch Your FinTech Career as a Graduate Business Developer / FX Sales Associate at Ebury in our dynamic team.

Kickstart a meaningful sales career in the world of international finance while earning uncapped commission. You’ll get expert training, supportive mentorship, hands-on experience and a clear path to becoming a top salesperson in FX and global payments.

Every call you make will sharpen your sales skills and build your network across international markets. You’ll work with cutting-edge financial solutions that help businesses trade globally, giving you deep industry knowledge that will open doors to future management positions.

Along the way, you’ll be supported by experienced mentors and have access to structured development programmes designed to accelerate your career. Whether you aim to lead a team or specialise in high-level account management, you’ll have the tools and guidance to get there.

What you’ll do

Your primary mission is to fuel our growth engine. You will manage the top-of-funnel activity and support the end-to-end sales cycle for new institutional clients. Your ability to present, negotiate and close deals will directly impact your earnings and career progression. You’ll also collaborate with internal teams to ensure new clients have a smooth onboarding experience.

Lead Generation & Direct Outreach

• Identify and research target Fund Managers (VC/PE), HNWIs, and large corporates.
• Execute multi-channel outreach campaigns (email, LinkedIn, and cold calling) to secure discovery meetings.
• Articulate our value proposition effectively to C-suite executives and Investment Principals

Partnership Building

• Develop and nurture a "referral book" by building relationships with Corporate Service Providers, Law Firms, and Fund Administrators.
• Act as the face of the company at industry events and networking mixers to build brand presence.

Sales Cycle Management

• Qualify inbound inquiries and outbound leads to ensure a high-quality pipeline.
• Assist senior team members in preparing pitch decks, demos, and proposals.
• Maintain meticulous records in the CRM to ensure no lead falls through the cracks.

What you’ll need

• Enthusiastic, highly motivated recent graduate 
• Desire or experience working in B2B sales or a client-facing environment
• No prior FX experience? No problem! We prioritise potential above your CV. Our comprehensive training program will equip you with everything you need to thrive.
• Fluency in English
• A genuine interest in financial markets and how global trade works
• Strong interpersonal and communication skills and the drive to hit ambitious targets

Why Ebury? Your Accelerated Career Path

At Ebury, we're one of the fastest-growing FinTechs worldwide. Our success is built on our proven model of nurturing talent and offering clear, accelerated career progression:

• Fast-Track to Sales Management (Head of Desk): Join a career track where a typical promotion occurs within your first 12 months.
• Becoming an FX Expert (Client Portfolio Manager): Excel at building client relationships and providing financial advice to manage key client portfolios as a trusted advisor.

What You'll Gain (Our Investment in You):

• Competitive Starting Salary with an uncapped commission structure that truly rewards your performance from day one.
• Comprehensive, Structured Training Programme: Ebury Business Developer Academy, providing you with foundational knowledge and advanced sales skills.
• Dedicated Mentorship: Learn directly from experienced Heads of Desk and seasoned Account Managers who are invested in your success.
• Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
• Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury.
• Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
• Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
• Central Office: A fantastic location with excellent transport links.

Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury!

You can also connect with me on LinkedIn - Helga Barros

#LI-HB1
#LI-ONSITE

Business Developer / FX Sales Associate

Ebury Dubai - Office based

Launch Your FinTech Career as a Graduate Business Developer / FX Sales Associate at Ebury in our dynamic team.

Kickstart a meaningful sales career in the world of international finance while earning uncapped commission. You’ll get expert training, supportive mentorship, hands-on experience and a clear path to becoming a top salesperson in FX and global payments.

Every call you make will sharpen your sales skills and build your network across international markets. You’ll work with cutting-edge financial solutions that help businesses trade globally, giving you deep industry knowledge that will open doors to future management positions.

Along the way, you’ll be supported by experienced mentors and have access to structured development programmes designed to accelerate your career. Whether you aim to lead a team or specialise in high-level account management, you’ll have the tools and guidance to get there.

What you’ll do

Drive new business opportunities by connecting with decision-makers across various industries. You’ll research prospects, understand their needs, and tailor your approach to introduce them to international payment and FX solutions.

Your ability to present, negotiate and close deals will directly impact your earnings and career progression. You’ll also collaborate with internal teams to ensure new clients have a smooth onboarding experience.

What you’ll need

• Enthusiastic, highly motivated recent graduate 
• Desire or experience working in B2B sales or a client-facing environment
• No prior FX experience? No problem! We prioritise potential above your CV. Our comprehensive training program will equip you with everything you need to thrive.
• Fluency in English
• A genuine interest in financial markets and how global trade works
• Strong interpersonal and communication skills and the drive to hit ambitious targets
• Real estate background is a plus

Why Ebury? Your Accelerated Career Path

At Ebury, we're one of the fastest-growing FinTechs worldwide. Our success is built on our proven model of nurturing talent and offering clear, accelerated career progression:

• Fast-Track to Sales Management (Head of Desk): Join a career track where a typical promotion occurs within your first 12 months.
• Becoming an FX Expert (Client Portfolio Manager): Excel at building client relationships and providing financial advice to manage key client portfolios as a trusted advisor.

What You'll Gain (Our Investment in You):

• Competitive Starting Salary with an uncapped commission structure that truly rewards your performance from day one.
• Comprehensive, Structured Training Programme: Ebury Business Developer Academy, providing you with foundational knowledge and advanced sales skills.
• Dedicated Mentorship: Learn directly from experienced Heads of Desk and seasoned Account Managers who are invested in your success.
• Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
• Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury.
• Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
• Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
• Central Office: A fantastic location with excellent transport links.

Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury!

You can also connect with me on LinkedIn - Helga Barros

#LI-HB1
#LI-ONSITE

We are looking for a junior Product Manager with a major focus on the Customer Service stream. In this role, you will work on making our CS team more efficient, proactive, and personalised, ensuring consistent quality across every interaction.

What You Will Be Doing

• Lead a cross-functional team of engineers, designer and product analyst
• Manage your team's roadmap to align with Wheely’s mission
• Own your team’s products (existing and new) across from idea, through development, to launch, growth and maintenance:
  • Analyse customer issues and identify product opportunities to reduce the need to contact Customer Service
  • Support the implementation of AI-driven automation in chauffeur contacts
  • Work on internal tools that increase the speed and consistency of contact resolution
  • Find product solutions that help Customer Service agents deliver a more personal experience

Requirements

• STEM degree from a top university
• 6-12 months of relevant internship or working experience in a hi-growth environment (tech, top-tier consulting company, top-tier investment bank or VC)
• A passion for great UX/UI
• Outstanding written communication
• Highly analytical

What we Offer

• Office-based role in Nicosia, four days a week with flexible start and finish times, plus one remote day of your choice
• Competitive salary
• Employee stock options plan
• Private medical and dental insurance
• Daily Lunch allowance
• Latest-generation MacBook Pro and 4k display
• Professional development stipend
• Relocation support, including visa sponsorship and allowance

About Nintex:

At Nintex, we are transforming the way people work, everywhere.   

As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing, automating, and optimizing business processes quickly and efficiently. We improve their lives through the technology we build. 

We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced, and we value our people’s curiosity, ideas, and enthusiasm. Driven by passion and accountability, we take initiative, measure progress, and deliver results. Our culture fosters innovation and problem-solving, fueled by curiosity and a commitment to thinking big. Together, we move with agility, prioritize customer needs, and build unity through empathy, leaving a positive impact wherever we go.  

Working in Sales: 

For the Nintex sales organization, the success of our customers and partners is at the center of everything we do. Our dynamic and vibrant team is highly motivated and ambitious, always driven to crush our numbers while having fun. Here, you’ll be a part of a supportive and energetic environment that values your expertise and dedication. We’re seeking experienced sales professionals that are not only driven to succeed but align with our values and culture. 

About the role:

The Strategic Value-Added Distributor (VAD) Account Manager is responsible for driving revenue growth and market expansion by managing the strategic relationship between Nintex and its distribution partners. This role focuses on orchestrating the VAD’s ecosystem to recruit, enable, and manage downstream resellers while ensuring a consistent lead generation engine and high-accuracy forecasting. 

Your contribution will be: 

• VAD Relationship Management:  

• Act as the primary point of contact to align Nintex strategy with the VAD’s business goals 

• Deliver a consistent "Rhythm of Business" (RoB) cadence through MBRs and QBRs performance reviews. 

• Territory & Revenue Growth:  

• Ownership of the indirect sales quota 

• Drive expansion plans within Emerging territories and ensure the VAD is meeting its minimum purchase commitments and sell-through targets. 

• VAD Enablement & Training: 

• Identify technical and sales competency gaps within the VAD and its reseller network 

• Coordinate with Pre-Sales and Enablement teams to deliver product training and certification programs. 

• Lead Generation & Pipeline Marketing:  

• Collaborate with VAD’s marketing team to design and execute co-branded campaigns, webinars, and events to build a sustainable sales pipeline. 

• Sales Governance & Conflict Resolution:  

• Maintain the integrity of the distribution strategy by resolving channel conflicts between VADs, Tier-2 partners, or direct sales teams 

• Ensure all dealings are transparent and documented in CRM. 

• Forecasting & Data Integrity:  

• Manage the "Run Rate" forecasting model 

• Provide weekly accuracy reports on VAD-led opportunities to the Regional Sales Director. 

To be successful, we think you need: 

• Bachelor’s degree in business, Commerce, International Markets, or a related IT discipline. 

• Proven track record in Channel Management or Strategic Account Management within Software/SaaS industries 

• Extensive experience working with high-complexity sales frameworks (e.g., MEDDPICC, SPIN, or Challenger Sale). 

• Fluency in English and additional regional languages (e.g., Arabic or French) is highly preferred for Emerging Markets’ coverage. 

What’s in it for you? 

Nintex has a hybrid working model, enabling us to build culture, learn, and grow together. We intentionally connect and collaborate, while emphasizing flexibility with a blend of at-home and in-office work. This role is a hybrid role in our local Nintex office.

While our offerings differ from country to country, we offer our entire global workforce an array of exciting perks and benefits, including 

• Global Gratitude and Recharge Days
• Flexible, paid time off policy
• Employee wellness programs and counseling resources
• Meaningful peer recognition and awards
• Paid parental leave
• Invention/patenting assistance
• Community impact, paid volunteer time, and opportunities
• Intercultural learning and celebration
• Multiple tools through which to learn and grow, and an incredible global community 

View more about our benefits here: https://www.nintex.com/wp-content/uploads/2023/01/Global-Perks-and-Benefits.pdf.  

Who We Are

Artefact is a new generation of data service providers, specialising in data consulting and data-driven digital marketing. It is dedicated to transforming data into business impact across the entire value chain of organisations. We are proud to say we’re enjoying skyrocketing growth.The backbone of our consulting missions, today our Data consulting team has more than 400 consultants covering all Artefact's offers (and more): data marketing, data governance, strategy consulting, product owner…

About the role ...

As a Cloud Architect Manager at Artefact, you will be responsible for designing, implementing, and overseeing robust, scalable, and secure cloud solutions that support our clients’ data and technology ecosystems. You will collaborate closely with technical teams and business stakeholders to ensure cloud architecture is aligned with business needs, optimizing tool selection, cost efficiency, and scalability. Additionally, you will lead technical teams, mentor engineers, and contribute to Artefact’s growth by driving innovation and promoting best practices in cloud technology.

What you'll be doing ...

• Lead the design and implementation of cloud infrastructure architectures (cloud, on-premise, hybrid) aligned with business requirements.
• Define and enforce best practices for cloud platform deployment and configuration, security, networking, operations and tools selection.
• Oversee the integration of cloud platforms with data pipelines, storage, and compute services.
• Standardize coding, deployment, and monitoring practices across cloud environments.
• Design and implement automated solutions to set up, monitor, and adjust cloud infrastructure efficiently.
• Lead problem-solving initiatives for complex technical challenges related to cloud environments.
• Provide technical leadership across multiple cloud projects, ensuring efficient resource management.
• Foster teamwork by mentoring, coaching and guiding cloud engineers and ensuring knowledge transfer.
• Manage client relationships regarding project expectations, timelines, and outcomes.
• Contribute to Artefact's growth by maintaining tech partnerships, leading technical proposals to support project planning and identify potential growth areas with existing accounts.

What you'll need ...

• Proven experience designing and implementing cloud architectures on Azure at scale
• Strong expertise in cloud security, networking, and compliance frameworks.
• Led the end-to-end design of highly available, secure, and cost-optimized Azure environments for enterprise customers, leveraging services such as Azure Virtual Network, Azure Kubernetes Service (AKS), and Azure App Service.
• Defined multi-region DR/HA architectures using Azure Traffic Manager, paired regions, and Azure Site Recovery, achieving RTOs under 1 hour for mission-critical workloads.
• Enable automated patching, scaling, and monitoring tasks via Azure DevOps YAML pipelines and PowerShell DSC, improving operational efficiency.
• Deep understanding of cloud cost optimization, monitoring, and high availability design patterns.
• Collaborated with data engineers to optimize architectures on Azure Data Lake Storage Gen2, Synapse, and MS Fabric
• Strong leadership capabilities with experience managing technical teams and large-scale projects.
• Excellent verbal and written communication skills, including experience creating business-focused presentations.
• Demonstrated problem-solving abilities for complex, multi-disciplinary cloud projects.
• Experience managing senior stakeholders and navigating client discussions effectively.
• Ability to mentor, coach, and develop technical teams in cloud engineering best practices.
• A track record of contributing to business growth through technical innovation and strategic initiatives.

About The Role:

• Manage Fever’s biggest partners and their events/projects across all verticals (such as large exhibitions, music festivals,  immersive experiences, permanent/renowned attractions, and sports) ensuring strong, long-term relationships and consistent performance growth.
• Oversee the entire lifecycle of each partner event  and projects, coordinating with cross-functional teams (Sales, Marketing, Operations, Legal, Finance) to ensure seamless and timely execution, tracking all actions and progress.
• Forge strong, strategic relationships with partners by understanding their unique needs and objectives, acting as a trusted advisor, and leveraging Fever’s extensive expertise to help them achieve their goals. Anticipate partner needs and proactively address challenges, collaborating with internal teams to develop effective solutions that align with Fever's mission and enhance overall partner satisfaction.
• Drive partner performance by establishing KPIs, implementing data-driven strategies for continuous growth, and tracking performance metrics through regular updates and insights. Prepare comprehensive reports that highlight key achievements and identify areas for improvement.
• Gather feedback from partners on Fever’s products and services, translating insights into actionable recommendations for product, marketing, and operational improvements. 
• Grow into a team manager role by providing leadership and mentorship to Project Managers as they join your team. Foster a collaborative environment, conduct training sessions, and support their professional growth to enhance their ability to manage partnerships effectively.
• Get a 360 degree knowledge of all Fever teams and processes.

About You:

• 6+ years in project management or management consulting. 
• Fluent in English is a must. Fluency in other languages is a plus.
• Strong stakeholder management skills. Strong communication skills and a proven track record of building positive working relationships.
• Analytical, organized & solutions oriented. Ability to handle large amounts of work in parallel work-streams.
• Curious and keen to push boundaries and try new concepts
• Thrives for excellence within your own work and of others
• Ability to think strategically when faced with key challenges with our partnerships and when leveraging our proprietary data. 
• Collaborative and willing to get hands dirty
• MBA highly valued 

Benefits:

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Health insurance
• Work in a location in the heart of the city with possible travel across our markets
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!

#LI-Hybrid 

OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payment systems for institutions. Our early team includes operators from J.P. Morgan, Goldman Sachs, FalconX, PayPal, Affirm, Polygon, Kraken, Nium and more. We’re backed by Accel, Lightspeed, NFX, and other top-tier investors.

The Problem You’ll Solve

OpenFX can already move money cross-border. But without a world-class collections (Pay-In) layer, we’re missing the front door of the funds flow. Building this unlocks a new category of clients (global platforms, marketplaces, remitters, enterprises) and makes OpenFX materially stickier: once customers collect through us, their entire flow runs on our rails.

Most global businesses still collect money like it’s 2008: opening local bank accounts country-by-country, reconciling fragmented bank statements, and wiring funds back to HQ with delays, hidden fees, and constant operational breakage. If you have hundreds of thousands of customers across countries, “collections” becomes a full-time organisation, just to get paid and understand who paid you.

You'll build the product that fixes this. By owning Pay-Ins end-to-end, from local fiat rails and virtual accounts to fiat→stablecoin routing, to reconciliation that finance teams can close books with, you'll unlock a new category of customers (global platforms, marketplaces, remitters, enterprises) and make OpenFX the default operating system for their global treasury.

What you’ll own

You'll be the directly responsible individual for the Pay-Ins charter, from strategy through execution. Ownership isn't about shipping features, it's about delivering outcomes. This means:

Launch Pay-In v1 across priority rails

1. Enable customers to collect money in their local markets without opening local bank accounts.
2. Launch Pay-In collections through virtual accounts infrastructure on key fiat rails. e.g., ACH/Wire (USD), SEPA (EUR), SPEI (MXN), etc. and then expand.
3. Define what “live” means: onboarding, limits, payment references, exceptions, refunds/returns, SLAs, and support playbooks.
   
   

Smart Order Routing automation

1. Allow customers to programmatically route collected funds to any destination with zero manual intervention.
2. Design and build infrastructure that will be used by clients to decide  how funds received into virtual accounts can be converted and routed:
• fiat → stablecoin → on-chain wallet, and/or
• stablecoin → fiat rails for payouts
3. Own the product decisions and the integration path with the underlying virtual account + on/off-ramp infrastructure.
   
   

Payment tracking + reconciliation that scales globally

1. Build end-to-end observability for customers: who paid, when, in what currency, what fee/FX was applied, and where it settled.
2. Ship reconciliation primitives: payment references, statement mapping, webhooks, reporting exports, and exception workflows.

What success looks like

12 months in, you’ll know you’re succeeding if:

• $5B+/month Pay-In volume processed across local rails (with a clear path to $20B/month next quarter).
• 6+ pay-in rails live and operational (e.g., ACH, Wire, SEPA, SPEI + 2 more), each with defined SLAs, monitoring, and incident playbooks.
• p95 latency <10 minutes for automated flows (fiat received → virtual account credited → routed to destination)
• 8–10 enterprise customers live, with 3+ doing >$1B+/month in collections through OpenFX infrastructure. 
• Onboarding time < 14 days for a standard Pay-In integration (from kickoff to first money collected), measured and improving.
• Auto-reconciliation rate ≥ 95% (payments matched without manual ops), with clear exception workflows for the remaining cases.

Your first 90 days (what you’ll do)

Month 1: Discover and choose the wedge

• You'll conduct 15-20 deep discovery sessions with clients/prospects (marketplaces, enterprises, remitters, payment processors). 
• You'll map the current state: how they collect, reconcile, repatriate funds, and where it breaks. Then you'll let the data, not the loudest voice, decide which rails and geographies to prioritize.
• You choose v1 rails based on demand, feasibility, and unit economics and you can defend that choice with numbers.

Month 2: Align & Plan

• Write a clear PRD and One Pager that articulates the Job to Be Done, Desired Outcomes, and SMART success metrics. Publish Pay-In API + workflow spec (payment references, webhooks, reconciliation model, exceptions)
• Define the fiat→stablecoin routing policy and the customer configuration surface.
• Bring Legal, Compliance, Ops, and Partnerships into the room during definition, and solve constraints before engineering starts coding.

Month 3-6: Build & Execute

• Rail #1 in development with an integration test plan and a launch readiness checklist.
• Ensure Ops is trained, FAQs are written, and support playbooks are documented before go-live.
• First lighthouse customer committed to a timeline (integration + go-live criteria).
• Weekly metrics review cadence established (latency, failure modes, reconciliation breaks, support volume).
• Begin expansion to Rails #2 and #3 based on customer feedback and pipeline demand.

Requirements

Non-negotiable

• You’ve shipped payments products (API-first) where reliability, exceptions, and reconciliation matter.
• You write crisp, technically grounded specs and can drive hard tradeoffs across product/engineering/ops/compliance.
• You've been the DRI for a product line, owning adoption, volume, reliability, and unit economics, not just roadmaps. You measure success by data, write post-mortems when hypotheses fail, and iterate rapidly.
• You know how to uncover real customer pain. You ask, "Show me how you currently reconcile these payments", instead of "Would you use this feature?" You distinguish between what customers say they want and what their behavior reveals they actually need.

Preferred (helps you ramp faster)

• Experience with local payment rails (ACH, Wire, SEPA, SPEI, Pix, FPS, NEFT/UPI etc.) and bank/payment partner integrations.
• Exposure to virtual accounts, treasury/ledgering, or reconciliation-heavy products.
• Familiarity with stablecoin rails/on-off ramps (helpful, not required).

Not required

• MBA, pedigree, or a certain number of years. We care what you’ve built and owned.

Why This Opportunity Is Rare

• Speed: OpenFX went from $0 to $40B+ in annualized volume in under two years. We don’t do “multi-quarter discovery.” If the opportunity is real, we ship. You’ll take Pay-Ins from charter to production fast, and you’ll feel the impact in weeks, not years.
• Access: You’ll work directly with leadership and the teams that matter: clients, partnerships, compliance, ops, and engineering. You’ll sit in enterprise discovery calls, negotiate rails/partner constraints, and get lighthouse customers live yourself. No layers. No politics.
• Leverage: Pay-Ins is the front door of the money flow. If we win here, customers don’t just move money with OpenFX. They collect through us, reconcile through us, and then route funds globally through our rails. This turns OpenFX from “a provider” into the default operating system for global collections and treasury.
• Upside: Early equity in a company scaling faster than most fintechs in the category. If we win, you’ll have built a product line that becomes foundational to how global businesses get paid. If we lose, you’ll still have shipped infrastructure that moved billions - across rails, currencies, and compliance regimes.

If you want to build the collections layer that makes global money movement actually work, at scale, apply.

OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payment systems for institutions. The team's execution has been exceptional, and we're scaling at a remarkable pace. Our stellar early team comes with experience in companies like J.P. Morgan, Goldman Sachs, FalconX, PayPal, Affirm, Polygon, Kraken, Nium & others. We’re backed by Accel, Lightspeed, NfX, and other top-tier investors.

Role Overview

We are seeking an API Product Manager to architect and maintain the expansion of our API offerings. You will design, implement, and optimize ways for our clients to experience our product offerings through our API.  As Product Manager for API, you'll be responsible for defining the strategy, roadmap, and execution of our developer-facing products that power our clients' cross-border payment operations. You'll work at the intersection of complex financial infrastructure and developer experience, ensuring our APIs are both powerful and intuitive.

Key Responsibilities

• Lead API Product Evolution: Drive the expansion of our API as a product, packaging our offerings into a world-class SDK and developer experience
• Strategic Planning: Define and execute the API product strategy aligned with OpenFX's mission to modernize cross-border payments
• Roadmap Development: Create comprehensive API roadmaps that balance client needs, technical capabilities, and business objectives
• Growth & Adoption: Identify opportunities to enhance developer experience and accelerate API adoption across target markets
• Client Discovery: Conduct deep discovery sessions with institutional clients including remittance companies, neo brokers, and payment service providers to understand integration challenges and requirements
• Cross-functional Collaboration: Partner with engineering, compliance, and business teams to deliver API solutions that meet our business goals. 
• Developer Experience: Champion improvements to documentation, testing environments, onboarding flows, and SDK development
• Performance Analytics: Define success metrics and KPIs for API adoption, performance, and client satisfaction

What we are looking for

Must Haves:

• Product Management Experience: 5+ years of product management experience, with at least 2 years focused on API or developer-facing products
• Proven Success: Track record of launching successful API products that achieved adoption and revenue goals
• Institutional Client Experience: Experience working with institutional clients and understanding their complex integration requirements
• Financial Services Background: Experience in trading, fintech, payments, or financial services, preferably with cross-border payments or FX
• Technical Expertise: Strong understanding of API design principles, RESTful services, and modern integration patterns
• Communication Skills: Ability to translate complex technical concepts for various stakeholders, from developers to C-suite executives

Nice to Have:

• Experience with payment rails, regulatory compliance, and multi-currency operations
• Background in software engineering or technical architecture
• Previous experience at high-growth fintech or payments companies
• Knowledge of emerging payment technologies and distributed ledger systems
• Experience with API monetization strategies and developer ecosystem growth

What we Offer

• Competitive salary and opportunity for industry impact.
• Shape API-driven adoption and systems at a fast-growing company.
• Professional development within world-class fintech.
• Commitment to inclusion—diverse perspectives valued.
  
  

We are committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Senior Account Manager, MENA

About Us:

BlackSky is a real-time intelligence company. We own and operate the world's most advanced space-based intelligence platform and provide customers satellite imagery, automated analytics and high-frequency monitoring of strategic locations, economic assets, and events from around the globe. BlackSky is trusted by the most demanding allied military and intelligence organizations and commercial companies to deliver foresight into critical matters that affect national security and the economy. BlackSky's data enables governments and businesses to see, understand and anticipate change as it happens, giving them the ultimate strategic advantage so they can act quickly. Our global team works with cutting-edge technology to make a difference around the world and prides itself on being people-first, customer-focused and fun.

BlackSky is seeking a Senior Account Manager who will be responsible for managing and growing relationships with key BlackSky government customer accounts and communicating the business and mission value of BlackSky’s imagery and analytics products. A successful candidate will serve as the voice of the customer within BlackSky, ensuring strong alignment between customer mission needs, program execution, and BlackSky’s commercial objectives.

This role is ideal for a government-facing account leader who understands how geospatial intelligence, imagery, and analytics are used in real-world operations and can translate those needs into long-term, high-value customer partnerships. This is a highly visible role that will directly contribute to customer satisfaction, renewals, and the continued expansion of BlackSky’s presence across government and defense organizations. 

This role reports to the Senior Director, Account Management and is a remote role based in-region in the UAE supporting international customers in the MENA region and will partner closely with BlackSky’s Customer Program and Success teams and the broader Account Management team. Relocation is not provided for this position, candidates need to be already located in the UAE.

Responsibilities:

• Manage customer relationships for key international government customers.
• Own and grow a portfolio of strategic government accounts, serving as the primary point of contact for customer leadership, program managers, and mission users.
• Act as the voice of the customer inside BlackSky by bringing customer feedback, needs, and risks to internal teams to influence priorities and deliveries.
• Coordinate with internal teams (such as Customer Success, Product Management and Product Operations) to ensure that BlackSky is meeting customer commitments, milestones and requirements.
• Build and maintain strong relationships with customers, understand their goals and articulate how BlackSky can help them meet those goals.
• Understand and communicate how BlackSky’s geospatial products and services drive customer value and goals.
• Drive customer satisfaction, renewals, and long-term retention across assigned accounts.
• Meet revenue objectives, drive overall strategic direction and expand relationships within each account.
• Identify and engage key stakeholders within each account, including technical, operational, and leadership decision-makers.
• Proactively identify and resolve issues that could impact customer satisfaction, delivery, or renewal outcomes.
• Other job-related duties as assigned.

Required Qualifications:

• Bachelor’s degree in a business or analytical field.
• A minimum of eight (8) years of experience in Account Management, Customer Success, Program Management, or a related client-facing role supporting government or defense customers.
• At least five (5) years of experience delivering geospatial or imagery products and services.
• At least 3-5 years of experience in managing government and/or large commercial accounts, with demonstrated responsibility for renewals, expansions, and ongoing account health.
• Direct experience supporting international Ministries of Defense.
• Experience owning one or more strategic customer accounts with multiple stakeholders (e.g., programs managers, operators, analysts, or leadership).
• Demonstrated responsibility for revenue or contract performance, such as renewals, program extensions, task orders, or account growth.
• Experience coordinating cross-functional team to deliver against customer requirements and milestones.
• Previous experience with the Department of Defense and/or international ministries of defense.
• Ability to translate customer mission needs into product or service requirements, including communicating priorities, risks, and delivery timelines.
• Excellent oral and written communication skills; fluent in English.
• Proven record of partnering with teams across the organization and influencing to achieve business results across multiple teams who may have different goals.
• Patient, adaptable and comfortable operating in dynamic, mission-driven environments.

Preferred Qualifications:

• Fluent in Arabic.
• Previous military or government service supporting imagery, intelligence, ISR, or geospatial operations.
• Direct experience working with imagery, remote sensing, or imagery analytics in an operational, analytical, or programmatic capacity.
• Master’s Degree in a quantitative field or MBA.
• Experience working with international defense or intelligence organizations.
• Experience supporting high-growth, technology-driven organizations.
• Ability to operate independently in a fast-moving, ambiguous environment while managing multiple high-value customers.
• Ability to anticipate customer needs and direction.

Job Purpose:

The Sales Manager will be responsible for retention and growth of key accounts as well as the generation of revenue from new businesses for the dmg Asia Education Portfolio. This role will have to close high-value deals with large, blue-chip companies at senior management or director level. This role has no direct management responsibility but will involve mentoring of early career individuals.

Key Accountabilities:

• Managing a portfolio of key accounts with five and six figure contract value effectively
• Cultivate strong relationships with multiple senior stakeholders with a consultative approach
• Achieving and exceeding agreed show and personal revenue and profit targets
• Undertaking research to understand the market objectives, aims and ambitions of your client base
• To work closely with and within each business to identify its aims, objectives and requirements
• Tailor opportunities available, creating strong partnership propositions
• To identify new sales opportunities and develop them into long-term relationships
• Work closely with other departments, content, marketing, and sales to operate as one team.
• Open to taking on leadership and support of leadership roles on occasion
• Open to mentoring others
• Attend events and liaising with exhibitor and sponsor clients onsite to ensure that their contract is fulfilled and all their concerns and needs are addressed.
• Keep up to date via a wide range of material including various industry publications relevant to the topic areas and audiences of assigned conferences for developments and trends in the industry.

Job Context:

We are looking for an experienced and influential individual with excellent working relationships within both the Education (particularly oil & gas, renewables) and event organisation sectors, with proven event business development skills. We expect the new team member to be a proactive hunter, an ambitious individual to expand dmg Asia’s multi-million portfolio, with attractive awards for meeting and exceeding targets. There is also robust opportunity for you to grow into a leadership role, were this your next career objective. 

Qualifications, Experience, & Skills:

Key requirements for the role
•Extensive experience (6 years) in B2B conference and exhibition sponsorship sales, which should mainly and/or most recently have occurred within the Education sector
•Strong knowledge of and familiarity with the dynamics throughout the traditional Education sector and, ideally, in new areas of renewable Education
•A solid understanding of the Education market from both commercial and technical perspectives
•Previous senior responsibility for ambitious sales targets, demonstrating ability to consistently meet and exceed these targets
•Previous experience having trained salespeople and having developed a methodology/material that are instrumental in this process
•Ability and proven experience of working with a wide range of cultures
Personal Attributes
•Customer Focused – put the customer at the heart of everything we do, rapport building, post-sale relationship management, account management
•Harding working - Strong work ethic representing our industry leading brands
•Studious - Desire to learn and embrace best practice within your discipline
•Respectful – demonstrate consistency and reliability in all areas
•Collaborative – display open communication and innovation
•Proactive – take initiative on opportunities and test your ideas
•Efficient – display excellent time management and prioritisation
•Effective – focusing on the right things at the right time to deliver the best results
•Entrepreneurial - agile, adaptable, innovative, proactive
•Professional – accountable, responsible, reliable, consistent, attention to detail, trustworthy
•Disciplined – time management, drive, focus, organised, work ethic, efficiency
•Positive – resilient, adaptable, flexible, Education, passion
Technical abilities
•Sales ability – questioning skills, proposal writing, objection handling, urgency, presentation skills, closing, building value, negotiating 
•Pipeline management/forecasting
•Sales planning – lead sourcing, researching, market mapping, positioning
•Business Insight – market/industry, product, customer
•IT Skills – MS Office, CRM systems

dmg events is an equal opportunity employer. If you have not had feedback from us within 14 days, please consider your application as unsuccessful for this round.

About the team
The Food team at Careem is at the forefront of transforming how people experience food delivery across the UAE. As part of one of the fastest-growing verticals, we are a dynamic group of professionals driven by innovation, data, and our mission to simplify and improve lives. We work closely with partners, operations, and product teams to ensure seamless, delightful food delivery experiences for our customers.

About the role
We are looking for an Account Manager to join our Food - UAE team in Dubai. This role is responsible for owning and nurturing relationships with our restaurant partners to help them grow and succeed on the Careem platform. You will play a critical role in optimizing partner performance, improving operational metrics, and driving strategic initiatives that benefit both Careem and our partners.

What you'll do

• Manage a portfolio of restaurant partners, ensuring strong relationships and satisfaction.
• Drive partners' performance through business reviews, data insights, and strategic recommendations.
• Collaborate cross-functionally with Operations, Marketing, and Product teams to execute growth initiatives.
• Identify and resolve partner concerns swiftly to ensure a high-quality experience.
• Monitor and analyze partner performance metrics, identifying areas for improvement.
• Support onboarding and training of new partners to set them up for success.
• Advocate internally for partner needs and work with relevant teams to drive platform improvements.

What you'll need

• 2-4 years of experience in account management, partner success, business development, or similar roles, preferably in tech, e-commerce, or F&B sectors.
• Candidate must be fluent in Arabic
• Proven track record of managing external stakeholders and influencing decision-making.
• Strong analytical skills with proficiency in Excel/Google Sheets and data interpretation.
• Excellent interpersonal, communication, and negotiation skills.
• A problem-solving mindset with a bias for action and continuous improvement.
• Ability to work cross-functionally in a fast-paced, collaborative environment.
• Bachelor's degree in Business, Economics, or a related field.

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

What you'll do

1. External comms & PR
   • Develop and implement external communications plans for key product and business
     announcements across Careem’s verticals (Careem Pay, Careem Food, Careem Quik, Careem
     DineOut, Careem Bike, Tenants, Donations, and more).
   • Draft bilingual press releases, media statements, and executive briefings that reflect Careem’s
     tone and strategic objectives.
   • Maintain and strengthen relationships with tier-one media across print, digital, and broadcast
     channels to secure consistent, high-quality coverage.
   • Build and nurture strong relationships with journalists and editors covering fintech, AI, business,
     and lifestyle across both English and Arabic titles in the UAE.
   • Identify and leverage emerging digital media channels and new content formats to stay ahead of
     the rapidly evolving media landscape.
   • Proactively pitch stories, interviews, and features that reinforce Careem as the region’s leading
     tech platform
   • Provide strategic counsel on crisis communication in coordination with the leadership team and
     relevant stakeholders.
   • Collaborate cross-functionally with Social Media, Marketing, Product, and Government Relations
     teams to ensure message consistency across channels.
   • Collaborate with senior leaders and external partners to develop case studies, op-eds, articles,
     and whitepapers.
2. Events & executive profiling
   • Identify and coordinate executive speaking opportunities at leading, impactful industry events,
     preparing talking points and media briefing documents.
   • Evaluate the quality and relevance of external events and advise on Careem’s participation
     strategy to ensure alignment with business objectives.
   • Prepare senior leadership for speaking engagements through tailored briefing documents and
     prep sessions
   • Ensure all spokespeople are media-trained, confident, and aligned with Careem’s narrative and
     messaging.
   • Attend events in person to support on-the-ground communications, manage media interactions,
     and post-event feedback.
   • Identify high-impact, relevant awards for Careem’s senior leadership and internal teams across
     functions, and manage the full nomination process.
3. Agency management
   • Manage Careem’s PR agency, providing strategic direction, evaluating performance, and ensuring
     proactive delivery of results.
   • Conduct regular performance reviews and ensure the agency delivers creative, insight-led
     communications that drive measurable outcomes and a clear ROI.
4. Content strategy
   • Produce and edit high-quality content in both English and Arabic for media, blogs, and external
     platforms.
   • Maintain brand consistency across all communications, ensuring adherence to Careem’s external
     comms guidelines.
   • Review and approve all communications and campaigns related to Careem Ads partnerships,
     ensuring compliance with brand safety, regional sensitivities, and reputational standards.
   • Build and maintain documentation, templates, and trackers to streamline communications
     processes and ensure best practices are followed.

What you'll need

• Fluent in Arabic and English, written and spoken
• Strong written and verbal communication skills
• 7+ years of experience in corporate communications or public relations (agency background
  preferred)
• Thrives in a fast-paced environment, highly adaptable
• Strong UAE media relations
• Deep understanding of the UAE media landscape and emerging digital storytelling platforms
• Can easily collaborate with senior leadership and cross-functionally
• Experience managing external agencies
• Experience with crisis & reputation management
• Proficient in using ChatGPT and Google Gemini to enhance content development across comms
  workflows.
• Skilled at building AI-assisted processes that significantly increase output quality, volume, and
  turnaround time, improving team productivity

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

About the Team

You’ll work across the domains of Platform and Rides—two high-impact product domains at Careem—collaborating with cross-functional peers in Product, Engineering, Design, Research, and Data to shape the end-to-end customer journey. This is a unique opportunity to impact both vertical-specific and platform-wide experiences at Careem.

About the Role

As a Senior Product Manager, you’ll lead critical customer journeys that define how users interact with Careem—from booking a ride to tracking an order. Depending on business needs, you will either:

• Own the in-ride experience (Rides) including booking creation, captain discovery, and live tracking; or
  
  
• Own the multi-vertical Activities layer (Platform) which powers shared experiences like order tracking and cross-device interactions.
  
  

You’ll work at scale, balancing deep customer empathy with product intuition and technical fluency.

What You’ll Do

• Lead product strategy and execution for customer journey experiences across verticals.
  
  
• Define and continuously improve flows such as ride creation, order tracking, and delivery visibility.
  
  
• Work hands-on with designers, engineers, analysts, and researchers to craft seamless experiences.
  
  
• Own product KPIs related to engagement, retention, and journey completion.
  
  
• Drive decision-making using insights from experiments, dashboards, and qualitative feedback.
  
  
• Prioritize ruthlessly, navigate trade-offs, and deliver high-quality outcomes in a fast-moving environment.
  
  

What You’ll Need

• 9–12 years total experience, including senior-level product management experience in B2C tech.
  
  
• Exceptional communication skills—able to structure ambiguity, write clearly, and lead discussions.
  
  
• Strong product thinking with a sharp user focus.
  
  
• Ability to collaborate with engineers, interpret data, and drive complex feature sets end-to-end.
  
  
• Fluency in SQL or data analysis tools to work autonomously on performance insights.
  
  

Nice to Have

• Background in UX design or UX research.
  
  
• Experience working across multiple verticals (e.g., rides, food, groceries).
  
  
• Exposure to platform layers or shared user experiences across services.
  
  
• Interest or experience with AI/ML product use cases, though not required.
  
  

Preferred Background

We’re looking for experienced consumer product managers with a track record of building user-centric experiences in large-scale, multi-vertical platforms. Candidates should have deep experience working in high-scale B2C environments and delivering customer-facing products across complex operational domains.

We are a leading global crypto exchange at a pivotal moment of expansion within the Japanese market. As the digital asset landscape in Japan matures with institutional interest, we are seeking an Institutional BD Manager to lead our engagement with the nation’s most prominent financial entities. You will be the architect of high-stakes partnerships, bridging our global liquidity and infrastructure with the unique regulatory and cultural requirements of Japanese institutional finance.

Core Responsibilities

• Identify, engage, and onboard Japanese financial institutions, including trust banks, asset managers, securities firms, and insurance companies.

• Serve as the primary senior point of contact for Japanese institutional clients, ensuring our products meet their rigorous standards for security, compliance, and reporting.

• Work closely with the global product team to tailor our institutional suite—such as custody solutions, API connectivity, and prime brokerage—to the specific needs of the Japanese market.

• Stay at the forefront of the Japanese regulatory environment (FSA), providing feedback to internal teams to ensure our offering remains fully compliant and competitive.

• Represent the exchange at key Japanese financial forums and industry events, building a high-trust network among Tokyo’s financial elite.

Who You Are

• You speak the language of "Traditional Finance" (TradFi) and understand the specific hurdles Japanese institutions face when entering the crypto-asset space.

• You possess an expert-level understanding of Japanese business etiquette (Keigo) and the consensus-driven decision-making processes (Ringi) typical of domestic firms.

• You don't just sell a platform; you help institutions build a crypto strategy, providing insights on liquidity, risk management, and settlement.

• You are motivated by the challenge of opening a sophisticated, high-barrier market and establishing us as the preferred partner in Japan.

Requirements

• Native-level Japanese fluency (written and spoken) and professional-level English.

• 5+ years of experience in Institutional Sales, Business Development, or Relationship Management within a Tier-1 financial institution or global fintech firm.

• An established network of contacts within Japanese banks, securities houses, or asset management firms.

• Deep understanding of the Japanese regulatory landscape (FSA/JVCEA) regarding digital assets.

• Strong technical literacy regarding exchange infrastructure, custody, and API-driven trading.

We are a global industry-leading exchange dedicated to providing institutional-grade infrastructure for the digital asset economy. As we expand our reach into the CIS region, we are seeking an Institutional BD Manager to drive our growth among high-velocity market participants. You will be the primary point of contact for hedge funds, family offices, and asset managers, bridging the gap between our world-class liquidity and the unique needs of the Eastern European and CIS institutional landscape.

Core Responsibilities

• Identify, pitch, and onboard top-tier institutional clients, including hedge funds, family offices, and proprietary trading firms within the CIS region.

• Act as the strategic partner for our institutional clients, ensuring they have deep access to our liquidity, API infrastructure, and bespoke trading services.

• Develop and execute a comprehensive business development strategy tailored to the Russian-speaking market, navigating local business nuances and institutional requirements.

• Collaborate with our product and engineering teams to communicate client feedback, helping to shape our institutional suite (e.g., sub-account structures, custody solutions, and prime brokerage services).

• Represent the exchange at key regional industry events and private institutional forums to build a high-trust network of decision-makers.

Who You Are

• You understand the language of high finance—specifically the requirements for slippage, latency, security, and reporting that institutional traders demand.

• You possess a deep cultural and professional understanding of the CIS market, enabling you to build long-term, high-trust relationships with sophisticated investors.

• You don't just "sell"; you consult. You understand how to map our technical capabilities to a fund's specific investment strategy.

• You thrive in a high-stakes environment where your performance is measured by the growth of institutional volume and assets under management (AUM).

Requirements

• Native-level Russian fluency (written and spoken) and professional-level English.

• 5+ years of experience in Institutional Sales, Business Development, or Prime Brokerage (Traditional Finance or Crypto).

• An established network of contacts within the CIS hedge fund and family office ecosystem.

• Strong understanding of exchange operations, including API connectivity, margin trading, and custody frameworks.

• Ability to work effectively in a remote-first, fast-paced global team across various time zones.

We are a top-tier global crypto exchange at the forefront of the digital asset revolution. As part of our commitment to providing world-class services to our global user base, we are aggressively expanding our footprint in South Korea. We are seeking a mission-driven Operations Manager who will act as the operational anchor for our Korean market, bridging the gap between our global standards and local market excellence.

Your Core Responsibilities

• Oversee the day-to-day operational functions for the South Korean market, ensuring all services are localized, efficient, and compliant with internal standards.

• Identify, negotiate with, and manage relationships with local vendors, including payment processors, security firms, and marketing agencies.

• Work closely with the product and marketing teams to ensure our platform and communications resonate with the Korean user base while maintaining our global brand identity.

• Manage the operational setup of local presence, including office management, local equipment procurement, and administrative workflows.

• Continuously evaluate and improve operational workflows to increase efficiency and reduce friction for our Korean users.

Who You Are

• You have a deep understanding of the South Korean business landscape, consumer culture, and operational norms.

• You know how to build and leverage vendor relationships to get the best outcomes for the organization.

• You are comfortable working in a fast-paced, international environment and can effectively translate global objectives into local action.

• You enjoy building processes from the ground up and have a "get things done" mindset.

Requirements

• 3+ years of experience in operations management, vendor relations, or a similar role within a high-growth tech environment.

• Native-level Korean fluency (written and spoken) and professional-level English.

• Proven track record of managing complex projects and external partnerships in the South Korean market.

• Prior experience in the fintech or cryptocurrency industry is highly preferred.

• Strong problem-solving skills and the ability to work independently in a remote or hybrid setting.

The Role

Ziina is looking for a driven and hands-on FP&A Manager to be our founding financial planning expert. This is a high-impact, foundational role where you will design, implement, and own our entire financial planning and analysis ecosystem from the ground up. You will be the primary architect of our budgeting, forecasting, and reporting infrastructure, directly enabling data-driven decision-making for our leadership team, and relevant external parties. If you are passionate about transforming raw data into strategic insights and thrive in a fast-paced environment, this is your chance to build a best-in-class FP&A function that scales with a hyper-growth FinTech company.

As a FP&A Manager at Ziina you will:

• Design, implement, and own the company’s first end-to-end FP&A function, including all processes, templates, and reporting standards for budgeting, forecasting, and scalable variance analysis.
• Build and maintain the company-wide budget and quarterly re-forecasts from scratch, gathering, consolidating, and challenging inputs from all departments.
• Create and manage dynamic, driver-based financial models for forecasting revenue, expenses, and cash flow, including developing scenario analysis tools to evaluate strategic options (e.g., product launches, pricing).
• Design and deliver comprehensive monthly KPI dashboards, P&L reports, and variance analyses for leadership, investors, and the Board, establishing clear review cadences.
• Act as a strategic business partner, working closely with Product, Ops, and Engineering to understand business drivers, align assumptions, and translate operational activities into measurable financial impacts.
• Build the financial data infrastructure, including defining mapping, validation, and reconciliation processes necessary for accurate FP&A reporting.
• Lead data analysis directly by using SQL or similar tools to pull and manipulate raw datasets, ensuring data integrity and independence from other teams.
• Produce investor updates and Board materials, ensuring external financial communications are accurate, consistent, and on-message based on the unified financial model.
• Continuously seek and implement automation into forecasting, reporting, and data workflows to improve efficiency, accuracy, and reduce manual effort as the business scales.

To succeed in this role, you likely:

• Have 4–6 years of progressive experience in Financial Planning & Analysis, preferably within a high-growth startup, FinTech, or technology company.
• Possess expert-level financial modeling and analytical skills, with a proven track record of building and owning company-wide financial models from scratch.
• Have deep proficiency with data manipulation and analysis, including strong working knowledge of SQL or other data querying languages.
• Are highly skilled in data visualization and reporting tools (e.g., Tableau, Looker, etc.) and advanced Excel/Google Sheets functions.
• Demonstrate exceptional communication and interpersonal skills, with the ability to effectively partner with and influence cross-functional leaders (Product, Engineering, Operations).
• Are self-driven, highly organized, and able to manage multiple projects simultaneously in a fast-paced, ambiguous environment.
• Hold a Bachelor's degree in Finance, Accounting, Economics, or a related quantitative field.

What would amaze us

• Experience in a FinTech or B2B SaaS environment, with deep understanding of relevant KPIs (e.g., CAC, LTV, churn, cash runway).
• Proven success in establishing an FP&A function for a company that has undergone a significant funding round (Series A/B or later).
• Direct experience automating core FP&A processes using dedicated software solutions (e.g., Anaplan, Adaptive Planning, etc.).
• A CPA, CFA, or MBA qualification.
• Experience directly building out data pipelines or data warehousing for finance-specific needs.

Job Summary

This senior leadership position is responsible for providing strong executive presence and strategic direction for Product Support across the Middle East region. The role ensures an outstanding level of customer service while acting as a visible, credible, and proactive member of the regional management team.

The Regional Support Manager is accountable for elevating service maturity, delivering modern support practices, strengthening regional leadership cohesion, and driving measurable performance improvement aligned with both global strategy and regional business priorities. This role leads the Support and Services teams and represents Product Support at senior customer and executive forums across the region.

Responsibilities

• Provide visible, credible leadership to customers, partners, and internal stakeholders, representing Product Support at executive governance forums and acting as the senior escalation point for complex or high-impact matters.
• Act as an integral member of the Middle East regional management team, contributing to regional strategy, commercial discussions, resource planning, and operational decision-making beyond functional boundaries.
• Lead, develop, and performance-manage the regional Support function, establishing clear accountability, measurable objectives, and a high-performance culture focused on outcomes rather than activity.
• Own the end-to-end regional service delivery model across Incidents, Service Requests, Enhancement Requests, and upgrades, ensuring structured prioritisation, demand management, and alignment to contractual commitments and business value.
• Drive disciplined service governance, including KPI definition, SLA performance, backlog management, trend analysis, and executive-level reporting with clear corrective and preventative action plans.
• Champion a consultative approach to customer engagement, ensuring the team understands the underlying business requirement and defines appropriate, sustainable solutions rather than defaulting to unconditional agreement or tactical fixes.
• Partner with Product, Development, and Services teams to address recurring issues, influence product direction, coordinate upgrade strategies, and ensure regional requirements are effectively represented in global roadmaps.
• Oversee major incident management, change governance, and release readiness, ensuring structured communication, risk management, and minimal disruption to customer operations.
• Lead the continuous improvement and modernisation of regional support practices, incorporating best-practice service management frameworks, automation, tooling enhancements, and data-driven decision-making.
• Ensure robust communication and escalation processes across regional and global stakeholders, fostering transparency, alignment, and strong cross-functional collaboration.
• Develop future regional support leaders and embed a culture of ownership, innovation, and constructive challenge within the team.

Experience and Qualifications

• Minimum 10–12 years’ experience in Information Technology Support, with at least 5 years in a senior leadership role.
• Demonstrated executive presence and experience engaging with C-level stakeholders and senior healthcare leaders.
• Proven ability to operate as part of a senior regional management team and influence cross-functional outcomes.
• Experience supporting multiple enterprise applications, preferably in Healthcare.
• Strong track record of driving cultural change, service transformation, and measurable performance improvement.
• Experience managing support from both service delivery and development perspectives.
• Deep understanding of service management frameworks (e.g., ITIL) and modern support methodologies, including automation and data-driven performance management.

Education and Training

• Bachelor’s degree in Healthcare, Computer Science or a related field
• ITIL certification (preferred)
• Relevant leadership or management training (preferred)

As an Institutional BD Manager, you will be responsible for driving the adoption of our platform/protocol among institutional players. Your goal is to secure high-value partnerships with hedge funds, market makers, asset managers, and corporate treasuries, facilitating their entry into the digital asset ecosystem through our infrastructure.

Key Responsibilities

1. Institutional Pipeline Management

• Identify and engage with institutional prospects, including Tier-1 and Tier-2 market makers, VC firms, OTC desks, and family offices.

• Lead the entire sales process from initial cold outreach and high-level presentations to complex contract negotiations and closing.

• Coordinate with Legal, Compliance, and Operations teams to ensure a smooth KYC/KYB and technical onboarding process for institutional clients.

2. Strategic Partnerships & Liquidity

• Negotiate and structure deals that increase on-platform liquidity, TVL (Total Value Locked), or trading volume.

• Identify opportunities for API integrations and sub-custody solutions for traditional financial (TradFi) institutions.

• Develop and manage "VIP" tiers, ensuring institutional clients receive competitive fee structures and bespoke support.

3. Product & Market Advocacy

• Act as the "voice of the customer" for institutional needs, relaying feedback to the Product and Engineering teams to improve API stability, security features, and reporting tools.

• Represent the firm at global institutional summits (e.g., Token2049, Blockworks Digital Asset Summit) to build a high-trust network.

4. Compliance & Risk Mitigation

• Stay updated on global crypto regulations (e.g., MiCA, VASP requirements, SEC/CFTC shifts) to ensure all BD activities are compliant.

• Work closely with the Risk department to assess the creditworthiness and reputational standing of potential institutional partners.

Required Skills & Qualifications

• 2–5 years in Business Development, Institutional Sales, or Account Management within Fintech, Prime Brokerage, or Web3 Infrastructure.

• Strong understanding of traditional finance (TradFi) instruments—derivatives, spot trading, lending, and settlement—and how they translate to DeFi/Web3.

• Ability to discuss technical specifications, including REST/FIX APIs, MPC (Multi-Party Computation) wallet security, and smart contract audits.

• Sophisticated verbal and written communication skills suitable for C-suite and Investment Committee presentations.

• A Bachelor’s degree in Finance, Economics, Business, or a related field (or equivalent practical experience in the crypto markets).

Preferred Qualifications

• A warm network of contacts within the crypto institutional space (Market Makers, Funds, or Custodians).

• Proficiency in a second language relevant to global financial hubs (e.g., Mandarin for the APAC corridor).

• Experience explaining complex DeFi concepts (Liquid Staking, RWA Tokenization) to traditional investors.

Join a dynamic security firm at the forefront of innovation, leveraging machine learning to detect on-chain threats in real-time. As a Product Manager specializing in AI and Web3 Security, you will define and execute the roadmap for cutting-edge AI monitoring tools, ensuring the highest standards of cybersecurity.

Responsibilities:

• Develop and manage the product roadmap for AI monitoring tools targeting blockchain security.
• Collaborate with cross-functional teams to align product strategies with business objectives.
• Analyze market trends and customer feedback to continuously enhance product offerings.
• Ensure timely delivery of product features and improvements.
• Communicate effectively with stakeholders to maintain transparency and align expectations.

Required Skills:

• Proven experience as a Product Manager in cybersecurity or AI domains.
• 3 years of Cybersecurity, preferrably blockchain or related technology coverage, Forensic research experience.
• Strong understanding of blockchain technology and data.
• Excellent analytical and problem-solving skills.
• Ability to manage multiple projects and meet deadlines.
• Exceptional communication and interpersonal skills.

We are hiring for one of our ecosystem projects, an innovative AI and Web3 company building an Ethereum Layer 2 solution integrated with advanced AI agents. As the first engineer dedicated to this initiative, you will play a pivotal role in its development, with potential opportunities to build and lead a team in the future.

Key Responsibilities

• Design and implement AI platforms, encompassing both front-end interfaces and back-end services.
• Collaborate with other developers and AI engineers on data preprocessing, model training, and optimization.
• Deploy AI models into production environments, ensuring performance, scalability, and reliability.
• Develop and maintain data processing pipelines to ensure data quality and consistency.
• Stay updated on AI technology trends, advocating for the integration of new technologies into our products.
• Contribute to other projects based on the company’s product development progress

Requirements

• Bachelor’s degree or higher in Computer Science, Software Engineering, Artificial Intelligence, or a related field.
• 5 years of full-stack development experience, proficient in both front-end and back-end technologies.
• Expertise in front-end and back-end technologies (especially Golang)
• Eager to explore and could use new technologies related to AI that help improve working efficiency
• Strong curiosity and willingness to explore new product directions, identify potential AI applications, and contribute to product innovation.
• Familiarity with Web3, blockchain, and the crypto industry, with insights into different product models and a personal perspective on industry trends and innovations.
• Excellent communication skills and a collaborative team spirit, with the ability to independently solve problems and take initiative.

Preferred Qualifications

• Knowledge in data processing and analysis will be a plus, with knowledge of SQL and NoSQL databases such as MySQL, PostgreSQL, or MongoDB.
• Experience in deploying and optimizing AI agent
• Experience contributing to open-source projects
• Build high-performance APIs and microservices to support large-scale Web3 application
• Familiarity with large-scale data processing technologies such as Hadoop or Spark.

Summary: Join a leading hardware wallet manufacturer as we expand our software ecosystem. We are seeking a skilled Product Manager who can optimize user funnels and enhance the software onboarding experience. Your data-driven mindset will be crucial in leveraging analytics tools to drive growth and engagement.

Responsibilities:

• Optimize user funnels to ensure seamless onboarding and user retention.
• Collaborate with cross-functional teams to enhance software features.
• Utilize data analytics tools such as Mixpanel and Amplitude to track and improve user experience.
• Develop and implement strategies to increase user engagement and satisfaction.
• Conduct market research to identify opportunities for product improvements.

Required Skills:

• Proven experience in product management with a focus on software products.
• Strong data-driven mindset with proficiency in using Mixpanel and Amplitude.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work collaboratively in a fast-paced environment.

COMPANY OVERVIEW

ThreatLocker® is a global cybersecurity leader, providing enterprise-level cybersecurity tools for the Managed Services Provider (MSP) industry to improve the security of servers and endpoints. ThreatLocker’s combined Application Whitelisting, Ringfencing™, Storage Control and Privileged Access Management solutions are leading the cybersecurity market towards a more secure approach of blocking unknown application vulnerabilities.

POSITION OVERVIEW

ThreatLocker’s Account Manager will drive retention and growth amongst our clientele. The ideal candidate will have the ability to identify and understand business needs, and provide viable solutions to our customer base.

 The role will be based in Dubai and is an in-office position.

JOB SCOPE

ThreatLocker's Account Manager is responsible for, but not limited to:

• Working with the Account Executive and internal team, interfacing with clients and partner agencies to ensure projects are on target with objectives, budget, and schedule. 
•  Establishing and maintaining a direct relationship with the client and partner agencies through monthly or quarterly meetings. 
• Creating client communications relating to purpose, rationale, needs, and due dates. 
• Supporting in the pre-sales cycle in deployment of and securing agents and/or licenses purchased by clients. Leading communications efforts with Solution Engineers on reporting on secured licenses. 
• Initiating and managing processes related to pricing, invoicing, and budgets, to obtain approvals. Supporting the team in developing new or renewal contracts, and relaying changes to appropriate stakeholders. 
• Supporting Account Executive in developing strategic proposals. 
• Partnering with Operations and Sales on managing the relationship, issues, and questions of clients/partners. 
• Tracking client/partner metrics to understand their success, issues, and growth opportunities. 
• Travelling accross target GCC Markets to meet with customers, acquire feedback on partnership success, maintain strong relationships and discuss product expansion within accounts. 
• Consulting with clientele on product updates and features, and training appropriately. 
• Acting as an ambassador of ThreatLocker’s mission, brand, and product. 
• Escalating customer issues through technical channels, management, and other avenues to ensure issue resolution is reached.

REQUIRED QUALIFICATIONS

• Arabic Speaking is Mandatory 
• Minimum of 2 years of experience in account management 
• Proficient in Microsoft Suite applications (i.e. Excel, Word, PowerPoint) 
• Able to manage and direct resources to aid client in achieving its marketing objectives, while managing a budget and timeline 
• Strong project management skills with the ability to manage multiple programs simultaneously. 
• Excellent communication skills- both written and verbal; strong presentation skills and ability to identify root causes 
• Strong interpersonal skills and the ability to influence external/internal stakeholders 
• Passion for sales and learning new technology. 
• Strong analytical skills and keen ability to problem solve 
• Highly motivated, goal oriented and self-starter 

WORKING CONDITIONS

The duties described below are representative of those encountered while performing the essential functions of this position. If necessary, reasonable accommodation may be requested and will be evaluated for its relationship to the essential functions that must be performed.

• Job will generally be performed in an office environment but may require travel to visit company offices and/or property locations.
• While performing duties of this job, would occasionally require to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk and hear, and use fingers and hands to feel objects and tools.
• Must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required include close vision, distance vision, depth perceptions, and the ability to adjust focus.

Employment is contingent upon successfully passing a background check following a conditional offer of employment. Final employment approval will be granted only upon receipt of satisfactory results.

We are looking for an experienced Sales Manager to join our team to help us repower industrial heat at scale. In this role, you will have a huge impact on Rondo's success in the Middle East, as you would work directly with customers to support originating and developing Rondo Heat Battery projects from first call to definitive agreement. 

Join our team and together we can reduce world CO₂ emissions by 10% in 10 years!

What You Will Do (key responsibilities for this role include but are not limited to):

• Develop existing pipeline and originate new prospects.  Own key accounts, driving repeat business and maintaining relationships through construction into operation; be the voice of the customer within our organization
• Identify how Heat Batteries create value for stakeholders to develop the project scope and business relationships necessary to deliver turnkey project solutions for industrial facilities.  This will require working closely with renewable developers, electric utilities, wholesale electricity market parties, EPCs, our application engineering team, and our project finance team to structure projects and iterate on proposed solutions
• Support the development and implementation of processes for project deal development, e.g. project information standards, document tracking, and risk review  
• Support the identification of target customer segment markets, market segment value propositions and product roadmap strategy
• Qualify potential customers for product fit; understand the heating load, energy markets, renewables and evaluate ability to transact
• Manage customer relationships, understand customer decision making processes and navigate the path to closed sales
• Conduct virtual and in-person meetings with potential customers and project partners - present at conferences, webinars, trade associations, etc.
• Maintain your contacts and projects in CRM by advancing through deal stages and forecasting project size, close data, etc.
• Prepare customer presentation materials, perform some preliminary technical and project financial analysis independently and work with the application engineering and project finance teams
• Identify key commercial terms to compose MOU’s, LOI’s, and term sheets to support the path to definitive agreements

What You Will Bring:

• Education: a degree in Industrial, Mechanical, or Electrical Engineering - an MBA or Master's degree in the Energy Sector is highly desirable
• +5 years experience with industrial sector business development and large capital equipment sales with a preference for two or all of the following: commercial and Industrial micro-grid and combined heat and power projects, renewable project development including structuring project financing, and/or industrial energy efficiency projects
• Proven track record in lead creation, customer relationship nurturing through execution, and repeat sales - both independently and as part of a team
• Fluency in structuring and negotiating commercial contracts in finding a deal’s solution space that solves for the needs of the customer and the company
• Familiarity with industrial sector energy procurement and energy as-a-service business models
• Deep knowledge of energy sectors in Saudi Arabia, UAE, and Qatar with familiarity of those in Bahrain, Kuwait, and Oman
• Fluent in English; Arabic language skills are highly desirable but not required
• Advanced proficiency in Microsoft Excel, including project financing modeling and cash flow analysis, along with strong PowerPoint skill for creating clear, high-quality professional presentations
• Exceptional written communication skills for preparing techno-econmical analyses and documentation in English; Arabic proficiency is considered an asset. 

The role will be remote and ideally based in Dubai, Abu Dhabi, Riyadh. Applicants must be entitled to work in those locations - VISA sponsorships or relocation costs cannot be supported at this time. 

About the Company  

We are transforming industrial decarbonization with our innovative Rondo Heat Battery technology. Rondo is deploying low-cost, zero-carbon Rondo Heat Batteries to accelerate the deployment of renewable energy and to significantly decarbonize industrial processes that are commonly thought of as "difficult-to-decarbonize". Our heat batteries charge from intermittent renewables to provide high temperature, continuous heat for customers safely, reliably, at an unprecedented 98% efficiency - and at a cost point that is lower than any other method.  

Our technology is designed to replace fossil-fired boilers. By enabling industries to adopt renewable energy without costly factory changes, we are accelerating the transition to a sustainable future. With over $160 million in funding and partnerships across critical industrial sectors, Rondo is scaling rapidly to meet global demand.