Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking an Vehicle Systems Engineering Intern who will focus on growing Geotab's world class vehicle support by researching new vehicles, reverse engineering their systems and automating the process with software tools. If you love technology, and are keen to join an industry leader - we would love to hear from you!

What you'll do:

As a Vehicle Systems Engineering Intern your key area of responsibility will be to gain access to vehicles both in person and remotely across the world, to reverse engineer vehicular systems. This includes electrical, hardware and communications systems, protocols and legislation. In the past, students have developed software tools in C# and python, built big data dashboards using Google Big Query, reverse engineered vehicles from scratch using our in house CAN analysis software, helped diagnose vehicle issues… the list goes on!  You will need to work closely with all development teams across Geotab and implement new initiatives across Big Data, Firmware, Software/ Mobile development and Hardware teams.

To be successful in this role you will be a self-starter with strong written and verbal communication skills and have the ability to quickly understand complex, technical concepts. In addition, the successful candidate will have strong analytical and project management skills with an ability to identify needs, develop effective solutions, and manage projects through completion. The successful candidate will also be able to manage multiple timelines and contrasting priorities to ensure timely results.

The opportunity:

• 4- 8 month (8 preferred) work-term beginning September 2026.
• Full-time, paid internship: Monday - Friday, 37.5hrs/week.
• Your first week at Geotab begins with 'GEO Launch' - a one-week Employee Orientation. Click here to learn more!
• Learn more about the Geotab Campus Program here.
• This posting is for an existing vacancy.

How you'll make an impact:

• Reverse engineer vehicular systems including electrical, hardware and communications systems and protocols.
• Document and design methods to collect data from vehicles in a way that is digestible by Geotab's hardware and software teams.
• Support the global reverse engineering vision and process by contributing to the use, design and implementation of the software tooling.
• Use Cloud-based data warehouses (e.g. BigQuery and Google Cloud compute) for automated analysis of vehicle data and identify vehicle support gaps from our products.
• Assist in the product development cycle through proof of concepts and the execution of beta testing.

What you'll bring to the role:

Available Location: Detroit, MI

You will work within a high-profile pursuit team dedicated to certain strategic accounts, working closely with the majors account executives attached to these accounts.

Specifically, we are looking for you to:

• Build and maintain long term technical relationships with the technical buyers (executives, managers and individual contributors) at your assigned accounts, becoming a trusted advisor to those stakeholders.
• Deeply understand the business-critical issues that your accounts are facing, and provide meaningful solution designs to facilitate technical validation of Cloudflare as a part of the customer’s infrastructure, including the coordination of Cloudflare colleagues throughout the sales and procurement cycle.
• Identify and drive technical conversations in every possible line of business within the accounts, engaging key technical buyers with the purpose of uncovering new areas of potential revenue & showing value to all possible parts of your accounts.
• Empower customers in their security and network transformation journeys, helping them to define strategies and architect necessary security controls aligned with Cloudflare product suites.
• Be the voice of the customer internally at Cloudflare, engaging with and influencing Cloudflare’s Product and Engineering teams to meet your customers’ needs.
• Represent and evangelize Cloudflare externally at Developer, Community, Technology, Cybersecurity and other industry events with thought leadership and expertise.

Examples of desirable skills, knowledge and experience

• Polished communication and executive presentation skills with ability to drive a discussion with a broad range of stakeholders (from the web developer to the CISO).
• Relationship building: a proven track record of building deep technical relationships with engineers and senior executives in large and strategic accounts. Experience in managing various stakeholder relationships to build consensus on security solutions/projects.
• Experience managing technical sales within large accounts.
• Developing champion-style relationships
• Driving technical wins
• Assisting with technical validation
• A deep understanding of core industry components of Cloudflare solutions (and a desire to learn more):
• Internet security technologies including DDoS and DDoS mitigation, Firewalls, TLS, VPN, DLP
• Networking technologies including TCP, UDP, DNS, IPv4 + IPv6, BGP routing, GRE, SD-WAN, MPLS, Global Traffic Management
• HTTP technologies including reverse proxy (e.g., WAF and CDN), forward proxy (secure web gateway), serverless application development
• Zero-trust network access (ZTNA & SASE) concepts including identity management and authentication
• Cloud computing technologies such as AWS, GCP, Azure and others
• Some scripting or programming experience with one or more of JavaScript, Python, Golang, BASH
• Understanding of, or experience with, regulatory requirements such as FedRAMP, GDPR, PCI DSS, HIPAA, SOC-2, ISO/IEC.

Compensation

Compensation may be adjusted depending on work location.

• For Chicago or Minneapolis based hires: Estimated annual salary of $212,000 - $292,000.

This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

At Armis, our Sales Engineers (SE) serve as the linchpin of every prospect engagement. Working closely with our prospects to demonstrate the value of the Armis agentless platform via console demonstrations, proof-of-value deployments, and targeted training sessions.

What you'll do...

Work closely with our prospects to:

• Provide virtual and in-person technical demonstrations
• Deploy proof-of-value installations
• Lead technical training sessions based on POV findings
• Support marketing activities, conferences, speaking engagements
• Consistently and cogently address our prospects needs through astute verbal and written communication skills
• Thrive in a team-oriented culture through delivering a significant individual contribution while collaborating with and strengthening teammates
• Think critically, spanning the sales process through customer support, troubleshooting, and developing new use cases for internal and external consumption.
• Develop prospect facing documentation
• Expected to travel up to 40% of the time on average (can vary by region)

Education:

• BS degrees in computer science, MIS, or equivalent experience required

Experience:

• 5+ years experience in technical positions required (SE, Pre-Sales Engineer, Solutions Architect) ideally for a Cyber Security vendor
• 5+ years of experience in customer-facing or customer support positions
• Solid understanding of networking concepts and technologies
• A demonstrated track record of taking ownership of complex initiatives and producing successful outcomes
• Experience closing complex cyber security SaaS solutions with Enterprise Customers and supporting Sales AE's / RSM's.

Knowledge in one or more of the following:

• IoT, OT, IoMT
• Wireless technologies (WLCs, Meraki, Aruba, etc.)
• Linux Operating Systems
• Virtualized environments
• Network knowledge
• Utility Scripting (Python preferred)

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.

Overview

At Rithum the Database Reliability Engineering (DBRE) team is responsible for the availability, reliability, and observability of all database systems. We rely heavily on automation to reduce manual work and are always looking for ways to improve our processes. We currently Manage and optimize a large-scale SQL Server environment spanning hundreds of instances across hybrid infrastructure (onprem VMware and AWS), as well as installations of various relational and NoSQL database platforms including MongoDB, DynamoDB, Elasticsearch, MySQL, Postgres, and Redis. These database systems touch all aspects of the business. On the DBRE team, we have a strong culture of curiosity, honesty, and a love of collaboration and constant learning.  

As a Senior Database Reliability Engineer, you are expected to embody these values and help foster them among your fellow team members. You are responsible for managing a variety of database systems and designing and leading your own projects with a highly technical approach.

Responsibilities

• Ensure maximum availability and reliability of mission-critical database systems across hybrid infrastructure.
• Design, implement, and maintain SQL Server Always-on Availability Groups, clustering, and replication topologies. Constantly improve the observability of all database systems.
• Lead major database upgrade initiatives and modernization efforts. Support other engineers and teams in their use of database systems.
• Continuously enhance observability using telemetry, performance analysis, and proactive monitoring.
• Continuously enhance processes through automation. Automate operational workflows using PowerShell, Python, and CI/CD tooling.
• Ensure all data is protected and secure
• Participate in our on-call rotation
• Troubleshoot and tune high-load production systems, including complex performance and replication issues.
• Lead technical response during high-severity incidents and conduct root cause analysis.
• Ensure database security, backup integrity, and disaster recovery readiness.
• Contribute to the development of best practices for database engineering and reliability.
• Collaborate cross-functionally to design scalable, resilient data architectures.
• Mentor team members and contribute to engineering best practices.

Qualifications 

Minimum Qualifications  

• 3+ years of hands-on experience managing database systems
• Basic understanding of multi-tenant, database-driven applications
• Familiarity with common data storage technologies and use cases
• Proficiency in a common high-level language such as PowerShell or Python
• Design, implement, and support SQL Server Always On Availability Groups, clustering, and transactional replication
• Lead and execute major upgrade initiatives (e.g., SQL Server version upgrades, compatibilitylevel transitions)
• Own disaster recovery validation and failover strategy execution
• Investigate and resolve complex replication and distribution database failures

Preferred Qualifications 

• 5+ years of hands-on experience administering production database systems at scale
• Bachelor’s degree in a related field
• Experience with database high-availability technologies
• Experience with MongoDB (including replica sets and Atlas), DynamoDB, or other distributed NoSQL platforms
• Familiarity with cloud-native database architectures (AWS preferred)
• Exposure to data platform modernization initiatives (e.g., migration to newer engine versions, consolidation, cloud adoption)
• Knowledge of relational database design concepts in an OLTP environment
• Experience managing database systems in a cloud environment
• Strong problem-solving and analytical skills
• Excellent communication and teamwork abilities
• Commitment to continuous learning and professional development

 Travel Required  

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

We believe in transparency and fairness in our compensation practices.

For this position, the expected base pay range is: $90,000-$140,000 per year. 

This range represents the base pay for the role across all U.S. locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience.In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives.

For this position, the expected discretionary bonus is 10% of the annual base salary.

 Benefits 

• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app and the Employee Assistance Program
• $65/month Remote work stipend for internet
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking an SRE Observability Architect who will define the strategic vision, technical architecture, and engineering standards for observability across the organization's cloud platforms. The projects will vary in scope, complexity, and affected business area. If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As an SRE Observability Architect, your key area of responsibility will be defining the foundational observability architecture that enables scalable, cost-efficient, and highly reliable insight into distributed systems while leading the design of next-generation observability platforms. You will need to work closely with SRE, platform engineering, and application development teams, as well as align with security and compliance stakeholders. 

To be successful in this role, you will be a strong analytical and systems thinker with the ability to navigate complex, ambiguous technical challenges and articulate technical architecture to executive audiences. In addition, the successful candidate will have deep expertise in designing enterprise-scale observability platforms and the ability to influence and drive technical direction across multiple teams and organizational boundaries.

How you'll make an impact:

• Define and own the enterprise-wide observability architecture, establishing technical standards, reference architectures, and multi-year roadmaps.

• Evaluate, select, and standardize observability tooling (e.g., Grafana, Prometheus, VictoriaMetrics, Tempo, Loki, Elastic Stack, OpenTelemetry) to reduce tool sprawl and optimize total cost of ownership.

• Design scalable data pipelines and storage strategies capable of ingesting and querying petabyte-scale telemetry data across metrics, traces, logs, and continuous profiling.

• Design Terraform modules and Helm charts for declarative observability infrastructure provisioning across multi-cloud environments.

• Establish and enforce instrumentation standards using the OpenTelemetry framework, including SDK guidelines, collector deployment patterns, and semantic conventions.

• Define and champion SLO/SLI/error-budget frameworks across engineering teams, providing architectural guidance on service-level objective implementation.

• Serve as a senior escalation point during critical incidents, leveraging deep observability expertise to accelerate diagnosis and resolution.

• Provide architectural mentorship and technical guidance to Observability Engineers and SRE team members.

What you'll bring to the role:

• 5-8 years of experience in Observability Architecture, Site Reliability Engineering (SRE), or Platform/Infrastructure Engineering.

• Post-secondary Diploma/Degree in Engineering, Computer Science, or a related field.

• Mastery of the OpenTelemetry ecosystem and expert-level knowledge of Prometheus-compatible metrics systems (VictoriaMetrics, Thanos, etc.).

• Advanced experience with tracing systems (Grafana Tempo, Jaeger) and log aggregation platforms (Loki, Elasticsearch, Google BigQuery).

• Expert-level proficiency in cloud infrastructure (GCP strongly preferred) and Kubernetes architecture.

• Strong software engineering skills in Go, Python, or similar languages for building cloud-native tooling.

• Excellent communication skills with the ability to influence technical direction across organizational boundaries.

• Preferred certifications: Google Cloud Professional Cloud Architect or Certified Kubernetes Administrator (CKA).

Latitude AI (lat.ai) develops automated driving technologies, including L3, for Ford vehicles at scale. We’re driven by the opportunity to reimagine what it’s like to drive and make travel safer, less stressful, and more enjoyable for everyone.

When you join the Latitude team, you’ll work alongside leading experts across machine learning and robotics, cloud platforms, mapping, sensors and compute systems, test operations, systems and safety engineering – all dedicated to making a real, positive impact on the driving experience for millions of people. 

As a Ford Motor Company subsidiary, we operate independently to develop automated driving technology at the speed of a technology startup. Latitude is headquartered in Pittsburgh with engineering centers in Dearborn, Mich., and Palo Alto, Calif.

Meet the team:

We are seeking a highly skilled Senior Software Engineer specializing in Time Synchronization and Embedded Networking for autonomous systems. You will be responsible for the hands-on design, development, and technical problem-solving for critical timing and networking solutions. This role requires deep expertise in precision timing protocols and functional safety standards to ensure the robust, reliable, and safe operation of our next-generation autonomous platforms.

What you’ll do: 

• Lead the design, development, and implementation of high-precision time synchronization solutions for autonomous systems, utilizing IEEE 1588 (PTP) and IEEE 802.1AS (gPTP), including architecting clock distribution, leveraging hardware timestamping, and implementing efficient time distribution mechanisms
• Design and execute comprehensive testing, validation, and performance optimization strategies for timing systems, ensuring sub-microsecond accuracy, and diagnose and resolve complex timing, latency, and synchronization issues (e.g., task starvation, offset deviations)
• Design, develop, and validate safety-critical time synchronization and networking components in compliance with functional safety standards (e.g., ISO 26262), including creating safety monitors, contributing to safety analyses (HARA, FMEA), and developing verification plans
• Design, develop, and optimize embedded networking solutions, including configuring Ethernet switches and their forwarding mechanisms (e.g., Address Lookup Engines), managing multicast, unicast, VLANs, static ARP/MAC entries, and debugging network traffic flows
• Actively contribute to technical and architectural discussions, collaborate with cross-functional teams and external partners, and contribute to technical documentation and industry standards related to timing and networking

What you'll need to succeed:

• Bachelor's degree in Computer Engineering, Computer Science, Electrical Engineering, Robotics or a related field and 4+ years of relevant experience (or Master's degree and 2+ years of relevant experience, or PhD)
• 5+ years of experience in embedded systems software development, with a significant focus on time synchronization
• Expert-level knowledge and hands-on experience with IEEE 1588 (PTP) and IEEE 802.1AS (gPTP) in real-world embedded systems
• Strong understanding of time synchronization architectures, measurement methodologies, and standards (e.g., NTP, GNSS-based synchronization)
• Proven hands-on experience with timing measurement instrumentation and analysis tools
• Strong understanding and practical experience with functional safety standards (e.g., ISO 26262) for software and systems
• Proficiency in C and modern C++ programming for embedded systems, particularly in RTOS or embedded Linux environments
• Proven experience in designing, implementing, and analyzing network protocols and embedded Ethernet switches
• Excellent problem-solving, analytical, and debugging skills for both time synchronization and networking
• Strong communication skills, with the ability to articulate complex technical concepts and collaborate effectively

Nice to have: 

• Experience with other automotive or industrial communication protocols (e.g., CAN, Automotive Ethernet)
• Knowledge of broader Time-Sensitive Networking (TSN) standards beyond PTP/gPTP
• Experience with simulation tools
• Scripting proficiency (e.g., Python) for automation, testing, and data analysis
• Experience with hardware-in-the-loop (HIL) or software-in-the-loop (SIL) testing
• Familiarity with various System-on-Chips (SoCs) and their networking peripherals
• Knowledge of network security concepts like MACSec in embedded systems
• Experience with kernel-level programming, device drivers, and/or real-time systems software

What we offer you:

• Competitive compensation packages
• High-quality individual and family medical, dental, and vision insurance
• Health savings account with available employer match
• Employer-matched 401(k) retirement plan with immediate vesting
• Employer-paid group term life insurance and the option to elect voluntary life insurance
• Paid parental leave
• Paid medical leave
• Unlimited vacation
• 15 paid holidays
• Daily lunches, snacks, and beverages available in all office locations
• Pre-tax spending accounts for healthcare and dependent care expenses
• Pre-tax commuter benefits
• Monthly wellness stipend
• Adoption/Surrogacy support program
• Backup child and elder care program
• Professional development reimbursement
• Employee assistance program
• Discounted programs that include legal services, identity theft protection, pet insurance, and more
• Company and team bonding outlets: employee resource groups, quarterly team activity stipend, and wellness initiatives

Learn more about Latitude’s team, mission and career opportunities at lat.ai!

The expected base salary range for this full-time position in California is $179,200 - $268,800 USD. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Latitude employees are also eligible to participate in Latitude’s annual bonus programs, equity compensation, and generous Company benefits program, subject to eligibility requirements.

Candidates for positions with Latitude AI must be legally authorized to work in the United States on a permanent basis. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is available for this position.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.

Latitude AI (lat.ai) develops automated driving technologies, including L3, for Ford vehicles at scale. We’re driven by the opportunity to reimagine what it’s like to drive and make travel safer, less stressful, and more enjoyable for everyone.

When you join the Latitude team, you’ll work alongside leading experts across machine learning and robotics, cloud platforms, mapping, sensors and compute systems, test operations, systems and safety engineering – all dedicated to making a real, positive impact on the driving experience for millions of people. 

As a Ford Motor Company subsidiary, we operate independently to develop automated driving technology at the speed of a technology startup. Latitude is headquartered in Pittsburgh with engineering centers in Dearborn, Mich., and Palo Alto, Calif.

Meet the team:

The Onboard Platforms team is an embedded software team responsible for the development and maintenance of the operating system, on-vehicle network, timesync, vehicle interface, and security for the L1/L2/L3 autonomous vehicle compute clusters.  

What you’ll do: 

• Deliver safe and efficient embedded software for state-of-the-art sensing systems
• Produce high-quality, maintainable code using C++
• Design and optimize in-vehicle networks to communicate with the sensors and provide the common timebase for the autonomy software
• Design, implement, and test full-stack software running in resource-constrained environments
• Work closely with a multidisciplinary team of hardware, software and system engineers to ensure the success of our product

What you'll need to succeed:

• Bachelor's degree in Computer Engineering, Computer Science, Electrical Engineering, Robotics or a related field and 4+ years of relevant experience (or Master's degree and 2+ years of relevant experience, or PhD)
• Strong experience developing embedded applications and systems using C++
• Proficient in network communication concepts including protocols, physical layer requirements, bandwidth characteristics, and configuration
• Knowledge of TCP/IP, Ethernet, CAN, and experience working with Marvell/Broadcom (or similar automotive-grade) Ethernet switches, including low-level configuration, firmware interaction, and troubleshooting hardware-software interface issues
• Strong software design, algorithm, problem-solving, and analytical skills
• Strong test-first design mindset
• Experience with multi-processor SoCs or similar embedded processors
• Experience with time synchronization, IEEE802.1AS, and Linux PTP is preferred
• Prefer candidates with experience developing software for highly complex, safety-critical sensing systems with specific emphasis on network design for fault detection, and time synchronization for safety-critical data paths

Nice to have: 

• Strong modern C++ skills
• Understanding of networking and time-sensitve networking
• Experience developing Linux device drivers for Ethernet, GPU, PCIE or flash devices like UFS, eMMC, NVMe
• Experience with Yocto/OpenEmbedded, buildroot, or similar Linux packaging technologies
• Track record of technical leadership in automotive or related fields taking products to production

What we offer you:

• Competitive compensation packages
• High-quality individual and family medical, dental, and vision insurance
• Health savings account with available employer match
• Employer-matched 401(k) retirement plan with immediate vesting
• Employer-paid group term life insurance and the option to elect voluntary life insurance
• Paid parental leave
• Paid medical leave
• Unlimited vacation
• 15 paid holidays
• Daily lunches, snacks, and beverages available in all office locations
• Pre-tax spending accounts for healthcare and dependent care expenses
• Pre-tax commuter benefits
• Monthly wellness stipend
• Adoption/Surrogacy support program
• Backup child and elder care program
• Professional development reimbursement
• Employee assistance program
• Discounted programs that include legal services, identity theft protection, pet insurance, and more
• Company and team bonding outlets: employee resource groups, quarterly team activity stipend, and wellness initiatives

Learn more about Latitude’s team, mission and career opportunities at lat.ai!

The expected base salary range for this full-time position in California is $179,200 - $268,800 USD. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Latitude employees are also eligible to participate in Latitude’s annual bonus programs, equity compensation, and generous Company benefits program, subject to eligibility requirements.

Candidates for positions with Latitude AI must be legally authorized to work in the United States on a permanent basis. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is available for this position.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.

At Armis, our Sales Engineers (SE) serve as the linchpin of every prospect engagement. Working closely with our prospects to demonstrate the value of the Armis agentless platform via console demonstrations, proof-of-value deployments, and targeted training sessions.

What you'll do...

Work closely with our prospects to:

• Provide virtual and in-person technical demonstrations
• Deploy proof-of-value installations
• Lead technical training sessions based on POV findings
• Support marketing activities, conferences, speaking engagements
• Consistently and cogently address our prospects needs through astute verbal and written communication skills
• Thrive in a team-oriented culture through delivering a significant individual contribution while collaborating with and strengthening teammates
• Think critically, spanning the sales process through customer support, troubleshooting, and developing new use cases for internal and external consumption.
• Develop prospect facing documentation
• Expected to travel up to 40% of the time on average (can vary by region)

Education:

• BS degrees in computer science, MIS, or equivalent experience required

Experience:

• 5+ years experience in technical positions required (SE, Pre-Sales Engineer, Solutions Architect) ideally for a Cyber Security vendor
• 5+ years of experience in customer-facing or customer support positions
• Solid understanding of networking concepts and technologies
• A demonstrated track record of taking ownership of complex initiatives and producing successful outcomes
• Experience closing complex cyber security SaaS solutions with Enterprise Customers and supporting Sales AE's / RSM's.

Knowledge in one or more of the following:

• IoT, OT, IoMT
• Wireless technologies (WLCs, Meraki, Aruba, etc.)
• Linux Operating Systems
• Virtualized environments
• Network knowledge
• Utility Scripting (Python preferred)

Xometry is seeking highly motivated Mechanical Engineers to act as customer-facing Technical Account Managers (TAMs). These TAMs will be embedded within our most strategic accounts, acting as an extension of their engineering teams. This role is a unique blend of customer engagement, technical expertise, and operational execution. TAMs will report into Operations but will work very closely with Sales to drive growth and ensure customer satisfaction.

This is a unique opportunity to join a dynamic and growing company at the forefront of digital manufacturing. If you are a highly motivated Mechanical Engineer with a passion for customer success and a desire to make a real impact this is the role for you.

Responsibilities:

Customer Integration:

• Become a trusted advisor and technical expert for assigned enterprise accounts
• Weekly onsite visits at customer and partner locations, building relationships and understanding their needs
• Collaborate closely with customer engineers on Design for Manufacturing (DFM) to optimize projects for Xometry's platform
• Proactively identify and address potential manufacturing challenges
• Stay informed about upcoming customer projects and initiatives to ensure alignment with Xometry's capabilities

Order Fulfillment and Quality:

• As customer projects are awarded to Xometry, ensure orders are directed to the most qualified manufacturers within our network
• Conduct monthly on-site audits of manufacturing partners to ensure they meet Xometry's quality standards and customer specifications
• Manage projects to successful completion, overseeing production, and ensuring on-time delivery
• Handle critical communications, order changes, and escalations related to customer orders
• Monitor customer-specific dashboards to track order progress, delivery metrics, and quality performance

Sales and Account Growth:

• Partner with Enterprise Sales Executives to drive account growth and retention
• Identify opportunities for expanding Xometry's services within existing accounts
• Provide technical expertise and support during the sales process
• Gather customer insights and feedback to inform sales strategies

Qualifications:

• Bachelor's degree in Mechanical Engineering or a closely related field such Aerospace Engineering, Product Design/Development, or Industrial Engineering is required
• 7+ years of experience in manufacturing, product development, and project management
• Experience in the aerospace industry is highly preferred
• Strong understanding of manufacturing processes and DFM principles, particularly as they apply to CNC applications
• Experience in CNC Machining, Tube Bending, Composites, or 3D printing is preferred
• Proficiency in modelling and drafting software such as Solidworks
• Excellent communication, interpersonal, and problem-solving skills
• Experience with CRM systems such as Salesforce
• Proficiency in Google Suite and Microsoft Office Suite
• Ability to travel to customer and partner sites up to 50%, travel could be short notice and range from short day trips to multi-day drips

#LI-Remote

Process and Quality Assurance:

• Enhance Supplier Quality Culture by leading or participating in process improvement projects to further develop the quality programs and procedures - Setting our Global Partner Network up for success
• Utilizes appropriate quality tools (lean and Sigma) to help resolve issues related to non-conformances and Customer RMA’s
• Manages supplier related NCR/SCAR/CAR activities to ensure timely administration of activities and records
• Ensure compliance with company policies, practices, procedures and work rules to support and maintain an AS9100-compliant Quality Management
• Analyze non-conformance trends to evaluate effectiveness of corrective actions
• Problem solve and follow up on troubled orders to improve supplier quality.
• Apply engineering knowledge on supplier manufacturing to ensure quality hardware meets customer requirements
• Assess the impact of manufactured part rejections; communicate with suppliers to work through problems and resolve case
• Participate in QA and RMA Meetings (Live Reviews)
• Oversee internal production of products from a quality perspective
• Monitor and review quality metrics for publication
• Assist with onsite Customer Audits
• Support Quality Management System requirements
• Aid Quality Control Lab as necessary

Teamwork, Collaboration and Safety:

• Interface with Design Engineering, Customer Care, Quality, Sales, and Shipping teams to ensure manufacturing processes are capable of customer quality and satisfaction
• Effectively communicate with all key stakeholders, including suppliers, internal/external customers, and leadership
• Participate and provide input on initiatives to simplify and automate complex processes
• Perform all work in compliance with Xometry's quality and safety systems, policies and procedures
• Work with internal customers to implement quality measures
• Support all Continuous Improvement activities

Qualifications:

• Bachelor of Science Degree in Manufacturing Engineering or a Technical related field is preferred
• Minimum of 4-6 years of experience in engineering, quality role, or equivalent
• Minimum of 4-6 years of experience in supplier-facing role or equivalent
• Working knowledge of and/or education, skills, and experience associated with manufacturing processes, engineering drawing requirements
• Capable of performing root cause analysis and identifying solutions to complex problems
• A self-starter who can drive actions to completion
• Strong organizational skills and the ability to work in a dynamic environment
• Able to multitask, meet deadlines and support all supplier quality field activities
• Experience with DFMEA/PFMEA and DFM/DFQ
• Strong manufacturing knowledge
• Able to read and interpret CAD Models & Drawings
• Strong time management/project management capabilities
• Understanding of Six Sigma methodologies
• Knowledge of Process Certification/Process Robustness
• Superior analytic and articulation skills

Preferred Qualifications:

• Six Sigma Black Belt Certification
• ASQ Certification
• Educated in statistics / BIG Data
• Use of GD&T quality lab equipment
• Familiar with Zendesk, Asana, SolidWorks, Tableau

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