What you’ll be doing

As the Regional Retail Operations Excellence Specialist, you will be the subject-matter expert driving operational excellence across Croatia, Slovenia, Serbia, North Macedonia and Bulgaria. Your goal is to improve our partners’ Perfect Order Fulfillment Ratio (POFR) by reducing Orders with Unfulfilled Items (UFI) and Merchant Cancellations.

You will build connections and deep knowledge up from the venue-level, support Account Managers in ops excellence topics, and act as the bridge between stores, Wolt, and your regional counterparties.

Day-to-day in this role you’ll:

Operational Projects

• Manage local rollout of global initiatives and new operational products and processes (e.g. substitutions, inventory adjustments, Picker Application updates) and ensure partner readiness
• Run pilots and share learnings globally to improve picking efficiency, inventory management and item data quality
• Conceptualize and project manage initiatives that will improve country and partner operational efficiency and fulfillment reliability (picker incentive programmes, implementation of picking routes etc)

Performance Management

• Track and analyse Perfect Order Fulfillment Ratio, and its most important sub-drivers
• Identify root causes for low operational performance and define actionable improvement plans together with partners and their Account Managers
• Distinguish between behavioural, process, and data/integration-driven performance issues
• Lead recurring operational reviews with major merchants and follow up on agreed actions

In-Store Operations & Training

• Build and maintain strong relationships with store managers and regional managers
• Conduct regular store visits, staff training, and picker coaching making sure all venues are working based on best proven practices. 

Cross-Functional Collaboration

• Work closely with Regional Ops Heads, Product, Support and other functions on key topics like substitutions, data accuracy, and venue unavailability reduction
• Influence merchant leadership to prioritize operational excellence alongside commercial goals

Knowledge Sharing

• Document best practices, wins, and challenges efficiently in country forums
• Support peers across regions by proactively sharing learnings including to leverage AI tools to scale your own expertise to other partners and countries

Our humble expectations

• 2-5 years of experience in retail, supply and operations management, account management or similar field roles in ecommerce
• Strong analytical mindset; comfortable with data tools (Excel, Looker, or similar).
• Excellent communication and stakeholder management skills; while having the ability to lead their own work and taking initiative
• Hands-on, proactive, and comfortable working both on-site and cross-functionally online
• Open for travel to Bulgaria, North Macedonia, Serbia and Slovenia
• Fluent in English, Croatian

What we offer

• 🚀Global and growing fast: Be part of a fast-moving scaleup
• 🤩Ride of a lifetime: Accelerate your career and build your sales skills 
• 💪Instant impact: Take ownership and make a difference
• 💙Big hearts and small egos: Surround yourself with smart, friendly people

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going! 

We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today!  💙

Gaming Platform Backend Engineer

About the Team

The Gaming Platform team at Super owns the core transaction pipeline that powers every gaming interaction across our ecosystem, from spins and sessions to financial transactions.

This platform sits at the heart of our gaming architecture, connecting multiple game providers across jurisdictions. The team is responsible for ensuring high reliability, scalability and performance of this critical infrastructure.

The system is built on Erlang.

What you’ll do

As a Backend Engineer, you will play a key role in building and operating a high-throughput, distributed gaming platform.

Core responsibilities

• Transaction Pipeline Ownership
  • Develop, maintain and optimise internal services powering the gaming ecosystem.
  • Deliver new features, resolve bugs and continuously improve performance across Erlang services.
• Provider Integrations & Configuration
  • Integrate and manage configurations for multiple game providers.
  • Support provider migrations and upgrades.
• Infrastructure & Platform Engineering
  • Manage and optimise Kubernetes workloads within AWS.
  • Tune system resources (CPU, memory), Kafka configurations, DynamoDB usage and DNS setups.
  • Collaborate with SRE teams on cross-platform reliability and scalability.

• On-call & Incident Response
  • Act as an escalation point for production issues.
  • Investigate and resolve platform incidents, perform root cause analysis and drive fixes.
  • Office hour on-call and out of office hour on-call is possible.
• Scalability & Performance
  • Monitor and scale platform capacity during high-traffic campaigns.
  • Prevent service degradation and ensure seamless player experience under load.
• Cross-team Collaboration
  • Support internal teams (Engagement, Content Integrations, Integration teams) with API usage and transaction behaviour.
  • Enable features such as free spins, bonus rounds and other gameplay mechanics.

Key Projects & Initiatives

You’ll contribute to and shape several high-impact initiatives, including:

• Gaming infrastructure improvements and traffic optimisation.
• Provider reliability and integration layers.
• Platform observability and debugging enhancements.
• Grafana enhancements.
• AI-driven development improvements.

Tech Stack

• Languages: Erlang (prior experience in other functional languages is a plus, or willingness to learn).
• Cloud & Infrastructure: AWS, Kubernetes.
• Data & Streaming: DynamoDB, Kafka.
• Monitoring: Grafana.
• Tools: GitHub, Jira, AI-assisted development tools (e.g. Claude Code).

What We’re Looking For

• Solid understanding of high-availability, low-latency systems.
• Strong backend engineering experience in distributed systems.
• Experience with Erlang (or willingness to learn).
• Hands-on experience with cloud infrastructure (AWS) and Kubernetes.
• Familiarity with event-driven architectures (e.g. Kafka).
• Strong debugging and incident management skills.
• Ability to work in a fast-paced, high-scale production environment.

he Gaming Integrations team is at an inflection point. We operate ~26 provider integrations across three runtimes (Elixir, Node.js, Erlang) and are the critical path for Superbet entering new markets.

This role is a key part of our capacity plan. You'll join a small but high-impact team and immediately contribute to real challenges: rebuilding our game platform into a scalable, multi-studio platform, and accelerating integration delivery so Superbet launches in new countries faster.

What You'll Be Working

• Elixir platform migration: Contributing to the migration of our Node.js/Erlang integrations to the new Elixir-based platform. Feature parity across runtimes is a blocker for many localizations today.
• Game Studio Integrations: Owning the full lifecycle of new provider integrations (launchUrl, authenticate, balance, debit, credit, void) from implementation through production sign-off.
• Platform architecture: Implementing CI/CD pipelines, shared services, and the modular architecture needed to support multiple exclusive gaming studios at scale.
• Operational excellence: Keeping KTLO (keeping the lights on) under 10% of team capacity while maintaining high availability across all 26+ live integrations.

What We Expect

Project Impact

• Consistently high productivity across many concurrent projects, and delivers large scope with quality and mature practices
• Proactively identifies problems and drives resolution, often without guidance
• Leads larger projects or small squads, runs meetings, writes status reports, tracks delivery
• Helps make the people around them move faster by identifying what's slowing the team down
• Demonstrates impact clearly through metrics, not just activity

Engineering Excellence

• Takes end-to-end ownership of product quality: reliability, efficiency, security, and performance
• Drives engineering efficiency improvements across the org (faster onboarding, better tooling, reduced cycle time)
• Becomes the established go-to owner of at least one component or system with expert depth
• Advocates for rapid prototyping and data-driven idea validation
• Develops and tracks metrics that quantify product quality and engineering efficiency

Communication & Collaboration

• Builds working relationships cross-functionally (product, SRE, QA, integration managers, gaming studios)
• Proactively seeks and acts on feedback
• Gives detailed, specific positive and constructive feedback to the Tribe lead and teammates
• Facilitates fast learning cycles and nurtures innovation within the team

Organizational Impact

• Actively mentors less-experienced engineers and creates conditions for them to grow
• Participates in recruiting and interviewing (especially for diversity recruiting)
• Onboards new team members and makes codebases easy to ramp up on
• Invests in their own skills and brings new knowledge back to the team (currently relevant: Elixir, Kafka operations, distributed systems at scale)

What We're Looking For

• MUSTs
  • High agency — proven track record of unblocking themselves and helping drive improvements across a team
  • Experience with microservice and event-based architectures
  • Experience with Kafka (operating Kafka in production is a strong bonus)
• Experience
  • 5+ years building high-quality software with strong engineering practices (code reviews, CI/CD, design docs)
  • Experience building highly-available, highly-scalable, distributed backend systems
  • Worked cross-functionally in product organizations alongside product managers, designers, and stakeholders
• Technical
  • Node.js / TypeScript
  • Kafka
  • Elixir or functional programming experience — strong bonus (our strategic direction)
  • Kubernetes, Docker, AWS
  • Experience in the betting or gaming industry
• Cultural & Behavioral
  • Strong collaborator — not a solo player, not an asshole
  • Product engineer mindset — not purely tech-focused, understands business context
  • Strong sense of ownership and problem-solving instinct
  • Clear, direct communication

Why Join Us

• T-shaped team where engineers contribute across the full stack and influence technical direction
• Fully remote, team distributed across Europe
• Partner directly with exclusive Game Studios building casino content for Superbet
• Lead and mentor in a small team with high visibility and real ownership
• High-revenue, high-stakes domain with real business impact
• Help steer the technical strategy of a growing team

🚀 Why this role matters

Happening powers the technology behind Superbet’s platforms and brands, serving millions of customers. Our Game Integrations squad connects third-party providers to our core platform and ensures those experiences are reliable, scalable, and compliant.

We’re growing and scaling fast, and we need a Backend Engineer who can deliver high-quality integrations, shape engineering standards, and help accelerate how quickly new providers go live.

How we work: We’re product-minded squads with strong ownership, candid feedback, and measurable outcomes. We build, run, and continuously improve the tech that powers Superbet’s customer experience.

What you’ll do

• Build integrations end-to-end - design contracts, implement services, write tests, and ship with confidence.

• Own reliability - define SLIs/SLOs, set up observability (metrics, logs, traces), and join on-call.

• Keep systems healthy - tackle production issues, reduce tech debt, and simplify through pragmatic refactors.

• Work across boundaries - collaborate with Product, Compliance, SRE, Data, Security, and external partners to keep delivery smooth.

• Level up the team - mentor more junior teammates through sharp code reviews, pairing, and knowledge sharing.

🛠️ Tech we use

• Node.js + TypeScript (backend services & integrations)

• Kubernetes (K8s) in production, CI/CD pipelines, containerized deployments

• REST APIs with versioning & backward compatibility

• Observability stack → metrics, tracing, logging, dashboards, and alerts

What we’re looking for

• 3+ years building backend systems (ideally integrations) with Node.js + TypeScript

• Event-driven systems (Kafka) and low-latency/high-throughput workloads

• Solid production experience with Kubernetes and CI/CD pipelines

• Strong background in API design (REST) and maintaining compatibility at scale

• Focus on testing & quality (unit, integration, QA collaboration)

• Ability to write clear docs and status updates that keep teammates aligned

Nice to have  

• Experience with Nest.js

• Gaming/fintech/e-commerce integrations (wallets, catalogs, identity, compliance)

• Experience in regulated environments with staged rollouts

🚀 Why this role matters

Happening powers the technology behind Superbet’s platforms and brands, serving millions of customers. Our Game Integrations squad connects third-party providers to our core platform and ensures those experiences are reliable, scalable, and compliant.

We’re growing and scaling fast, and we need a Backend Engineer who can deliver high-quality integrations, shape engineering standards, and help accelerate how quickly new providers go live.

How we work: We’re product-minded squads with strong ownership, candid feedback, and measurable outcomes. We build, run, and continuously improve the tech that powers Superbet’s customer experience.

What you’ll do

• Build integrations end-to-end - design contracts, implement services, write tests, and ship with confidence.

• Own reliability - define SLIs/SLOs, set up observability (metrics, logs, traces), and join on-call.

• Keep systems healthy - tackle production issues, reduce tech debt, and simplify through pragmatic refactors.

• Work across boundaries - collaborate with Product, Compliance, SRE, Data, Security, and external partners to keep delivery smooth.

• Level up the team - mentor more junior teammates through sharp code reviews, pairing, and knowledge sharing.

🛠️ Tech we use

• Node.js + TypeScript (backend services & integrations)

• Kubernetes (K8s) in production, CI/CD pipelines, containerized deployments

• REST APIs with versioning & backward compatibility

• Observability stack → metrics, tracing, logging, dashboards, and alerts

What we’re looking for

• 3+ years building backend systems (ideally integrations) with Node.js + TypeScript

• Event-driven systems (Kafka) and low-latency/high-throughput workloads

• Solid production experience with Kubernetes and CI/CD pipelines

• Strong background in API design (REST) and maintaining compatibility at scale

• Focus on testing & quality (unit, integration, QA collaboration)

• Ability to write clear docs and status updates that keep teammates aligned

Nice to have  

• Experience with Nest.js

• Gaming/fintech/e-commerce integrations (wallets, catalogs, identity, compliance)

• Experience in regulated environments with staged rollouts

Why Cast AI?

Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production.

The old way doesn't work. As Kubernetes and AI environments grow, manual decisions don’t. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation.

Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS.

Global team, diverse perspectives
We're headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead. 

Unicorn momentum
In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we're just getting started.

Join us as we build the future of autonomous infrastructure.

About the role

Databases are notoriously hard to optimize—with 350+ configuration parameters in PostgreSQL alone, even experienced engineers struggle to find the right settings. Have you ever dreamed about a database that continuously self-optimizes itself in the background, so you can focus on what really matters: building great products?

Sometimes your queries slow down and it's not immediately clear why. Imagine a system that proactively detects performance degradation, analyzes the root cause, and automatically improves your queries and indexes for you—creating pull requests with the exact optimizations needed.

CAST AI is seeking a skilled senior software engineer with expertise in databases and interest in understanding the underlying technology that makes them work. Knowledge of implementation details around transactions, wire protocols, WAL, indexes, query planning, and other fundamental database features will enable you to build a product that automates what's traditionally been manual and complex.

You'll work on a greenfield project with high impact, creating intelligent systems that make database optimization effortless for our customers.

This is a location-specific opportunity. We are currently accepting applications from candidates residing in the following European countries: Bulgaria, Croatia, Estonia, Greece, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia, and Ukraine.

Requirements:

• Experience working with and troubleshooting PostgreSQL and/or MySQL in production environments
• Experience troubleshooting database-related issues in one of your previous roles—whether as a DBA, backend engineer, SRE, or any position where you've debugged slow queries, optimized indexes, or resolved production database problems
• Strong programming skills in Go and/or C++
• Strong problem-solving skills and the ability to troubleshoot complex issues in a production environment
• Strong written and verbal communication skills in English
• Ability to work independently and collaboratively within a team
• Startup mindset: adaptable, proactive, and comfortable with ambiguity
• A proactive, problem-solving mindset with a "yes we can" attitude

Here are some of the tools we use daily:

• Mostly Golang with C++ in the most critical data pathways
• Extending Envoy with custom network filters
• ClickHouse and PostgreSQL for business metrics
• GRPC and REST APIs
• GitLab CI with ArgoCD as our GitOps CD engine
• Prometheus, Grafana, Loki, and Tempo for observability
• Deployment charts are written in Helm.

Responsibilities:

• Design, build, and operate database optimization services in Go and C++.
• Develop features for query analysis, index recommendations, and automated performance tuning that deliver measurable database cost savings.
• Extend and maintain integrations with PostgreSQL and MySQL protocols, cloud database services (RDS, Cloud SQL, Azure Database).
• Implement query parsing, plan analysis, and recommendation algorithms that identify optimization opportunities.
• Develop monitoring and alerting systems for database performance metrics, connection health, and cost tracking.
• Shape public and internal APIs with an eye for simplicity and developer experience.
• Participate in design reviews, code reviews, and occasional customer deep‑dives.

What’s in it for you?

• Competitive salary (€6,500 - €9,000 gross, depending on the level of experience)
• Enjoy a flexible, remote-first global environment.
• Collaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology.
• Equity options.
• Private health insurance.
• Get quick feedback with a fast-paced workflow. Most feature projects are completed in 1 to 4 weeks.
• Spend 10% of your work time on personal projects or self-improvement. 
• Learning budget for professional and personal development - including access to international conferences and courses that elevate your skills.
• Annual hackathon to spark new ideas and strengthen team bonds.
• Team-building budget and company events to connect with your colleagues.
• Equipment budget to ensure you have everything you need.
• Extra days off to help maintain a healthy work-life balance.

#LI-Remote

Thousands of hotels, resorts, and casinos around the world depend on Duetto’s platform to run their revenue strategy — and you’ll be one of the people making sure it never lets them down. As a Senior DevOps Engineer, you’ll own the infrastructure that powers our global SaaS platform: designing for scale, building for reliability, and driving the kind of security-first culture that keeps us ahead of the curve. If you thrive in complex cloud environments, love solving hard problems, and want your work to have real, tangible impact — this is the role.

What makes us different?

Duetto is the hospitality industry’s leading revenue management platform, founded in 2012 by former Wynn Resorts executives who knew the industry needed better technology. We built the world’s first Revenue & Profit Operating System — a suite of tools (GameChanger, ScoreBoard, BlockBuster, Advance and more) that goes beyond room pricing to give hotels, resorts and casinos a complete picture of their revenue and profitability.

Trusted by clients ranging from independent boutique hotels to global chains, we’ve been named the #1 Revenue Management Software by HotelTechAwards four years running and the #1 Best Place to Work in Hotel Tech in 2025. Backed by GrowthCurve Capital since 2024, we’re accelerating our investment in AI — and we’re genuinely passionate about the industry we serve. We build products we’re proud of, for customers we care about.

What you’ll be doing

• Design and implement robust, scalable AWS infrastructure — supporting key system migrations, platform growth, and the reliability our customers depend on.
• Own the reliability, performance, and security of our production environment: high uptime, rapid incident resolution, and proactive capacity planning.
• Build and maintain CI/CD pipelines, deployment automation, and infrastructure-as-code using Terraform, Terragrunt, and Chef.
• Monitor system health using enterprise observability tools (Prometheus, Grafana, DataDog), defining metrics and response playbooks that get ahead of incidents before they happen.
• Lead security-first practices across the infrastructure estate — proactively addressing vulnerabilities and driving SOC 2 compliance.
• Partner with engineering teams to integrate operational requirements into the development lifecycle and align on architecture decisions.
• Champion AI adoption within DevOps and SRE workflows, evaluating tooling that increases team velocity and reduces toil.
• Respond to on-call incidents with urgency — troubleshoot complex issues, lead detailed root cause analyses, and implement fixes that prevent recurrence.

What we’re looking for

You may be a great fit if you have:

• 5+ years in a DevOps, SRE, or infrastructure engineering role.
• Hands-on AWS experience across IAM, VPC, EC2, ELB, RDS, S3, Lambda, API Gateway, Secrets Manager, KMS, CloudWatch, and CloudTrail — including multi-account management and SSO.
• Proficiency with Terraform for infrastructure-as-code, plus experience with configuration management tools like Chef or Ansible.
• Experience with CI/CD tooling including GitHub, GitHub Actions, JFrog Artifactory, and Jenkins, with familiarity with GitOps methodologies.
• Strong working knowledge of enterprise monitoring platforms — Prometheus, Grafana, or DataDog.
• Solid troubleshooting skills and a track record of leading root cause analyses and implementing durable fixes.
• Proficiency reading Java, Ruby, Bash/Zsh, HCL, Python, and JavaScript.
• Experience with SOC 2 compliance and security-first infrastructure practices.
• Comfort with a weekly on-call rotation.

Strong candidates may also have:

• Experience with container and orchestration technologies — Docker, ECS, or EKS.
• Experience migrating workloads from on-prem or colocation environments to AWS.
• Familiarity with Windows Server, SQL Server, IIS, and .NET environments.
• Experience administering and synchronising MongoDB replica sets.
• Knowledge of ISO 27001, Layer 7 load balancing, or Terragrunt.
• Background in hospitality technology.
• A degree in Computer Science or a related field — or equivalent experience.

Why Duetto?

• Infrastructure that matters — your work directly underpins a platform that hotel operators around the world rely on every day. The stakes are real, and so is the satisfaction.
• AI is how we work — we’re not just talking about AI adoption; we’re actively investing in it across every function, including DevOps. You’ll have space to evaluate and implement tooling that makes a genuine difference.
• A team that moves fast — you’ll report into the Senior DevOps Manager and work alongside engineers who are serious about craft, reliability, and continuous improvement.
• Growth with purpose — backed by GrowthCurve Capital, we’re scaling our platform and our team. There’s a lot being built here, and senior engineers have real influence over how it’s done.
• Come as you are — we’re a diverse, distributed team that values different perspectives and builds inclusively.

The details

Location:  Croatia

Work model:  Remote

Reports to:  Senior DevOps Manager

Duetto is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.

Sound like you?

We’d love to hear from you — even if you don’t tick every box. Diverse perspectives and non-traditional paths make our team stronger. Apply and let’s talk.

#LI-REMOTE

About Vumedi:

Vumedi is the largest video education platform for doctors worldwide, dedicated to advancing medical education through innovative video-based learning. Our mission is to empower healthcare professionals by providing them with access to the latest clinical knowledge and surgical techniques from experts around the globe. We curate a vast library of high-quality educational content, enabling users to enhance their skills, stay informed about industry trends, and improve patient outcomes. We are headquartered in Oakland, CA, and have additional offices in Minneapolis, MN, and Zagreb, Croatia. 

We're hiring a Senior DevOps Engineer to lead the development of our digital platform and products at this critical stage of Vumedi’s growth. 

Why join Vumedi right now?

• Build technology that matters in a fast-scaling Silicon Valley digital healthcare company: Your work directly impacts how doctors across the world learn and make decisions that save lives.
• Grow as we grow: Be part of a company in an accelerated growth phase, where expanding teams, products, and markets create real opportunities for ownership, leadership, and career progression.
• Build with AI: Work on applied LLM systems - from intelligent search to AI-driven content agents - and shape how AI transforms medical knowledge delivery.
• Own your craft end-to-end: Take full responsibility for building systems that scale globally and power mission-critical workflows.
• Collaborate globally: Join a world-class team of passionate engineers on modern tech stack which will further drive your career development.
• Have real product impact: Influence the direction of product development by collaborating closely with product and leadership teams.

About the role:

We are looking for a Senior DevOps Engineer to join our engineering team and take ownership of our infrastructure, deployment processes, and overall platform reliability. You will work closely with backend and data teams to support a growing video and data platform used by millions of healthcare professionals worldwide.

In this role, you will focus on improving our CI/CD pipelines, system reliability, and developer experience, while helping scale our cloud infrastructure in a secure and cost-efficient way. You will work extensively with AWS services (compute, storage, networking, IAM, monitoring) and help ensure our systems are reliable, observable, and well-architected.

You’ll also support and enable emerging AI/ML and LLM-powered systems used for large-scale medical content processing, helping build and operate the infrastructure required for these workloads. This includes improving data pipelines, optimizing resource usage, and ensuring production-grade reliability of AI-driven services.

This is a high-impact role with a broad scope—from supporting production systems and data pipelines to driving long-term improvements in how we build, deploy, and operate our platform, with strong ownership and autonomy in shaping DevOps practices.

What you will do:

• Own and improve our infrastructure, CI/CD pipelines, and deployment processes across multiple environments
• Work with AWS services (compute, storage, networking, IAM, monitoring) to ensure scalable, secure, and reliable systems
• Collaborate closely with backend and data teams to support production systems, data pipelines, and overall platform reliability
• Continuously improve developer experience by streamlining workflows, reducing friction, and enabling faster, safer deployments
• Contribute to improving security practices, access control, and compliance of our infrastructure
• Automate infrastructure and workflows using Python 
• Improve observability by implementing and maintaining monitoring, logging, and alerting systems
• Troubleshoot production issues, participate in incident response, and implement long-term fixes to improve system stability
• Identify and drive improvements in performance, scalability, and cost efficiency across the platform
• Support and scale AI/ML and LLM-based systems, ensuring reliable infrastructure for data processing and content classification workloads

Who you are: 

• You have 5+ years of experience in DevOps, SRE, or infrastructure engineering, with a strong focus on cloud-native environments (preferably AWS)
• You have managed cloud infrastructure (networking, IAM, compute, storage) with a strong understanding of security best practices and cost optimization
• You have experience building and maintaining CI/CD pipelines to support rapid, reliable software delivery across multiple environments
• You are comfortable writing Python for automation, scripting, and building internal tooling to improve infrastructure and developer workflows
• You have a strong understanding of monitoring, logging, and observability (e.g., Datadog, Prometheus, CloudWatch), and proactively identifying and resolve issues
• You are comfortable debugging production issues across systems and collaborating with engineering teams to resolve them
• You are proactive, take ownership, and enjoy working in environments with high autonomy and evolving processes
• You communicate clearly and collaborate effectively with engineers, product managers, and other stakeholders
• You are curious and motivated to learn, especially in areas like AI/ML infrastructure and large-scale systems

Required Qualifications:

• 5+ years of experience in DevOps, Site Reliability Engineering, or infrastructure-focused roles
• Proven experience designing and operating scalable, reliable, and secure cloud infrastructure (preferably AWS) in production environments
• Strong understanding of cloud security best practices (IAM, network security, secrets management), preferably within AWS
• Proficiency in Python for automation, scripting, and tooling
• Hands-on experience building and maintaining CI/CD pipelines
• Experience with monitoring, logging, and alerting tools (e.g., Datadog, CloudWatch, Prometheus)
• Experience working in a Linux-based environment
• Ability to drive infrastructure and DevOps strategy, balancing scalability, reliability, and cost
• Experience working cross-functionally and influencing engineering teams on best practices and architectural decisions
• Strong ownership mindset with the ability to operate autonomously in ambiguous environments

Preferred Qualifications:

• Experience supporting or scaling AI/ML or LLM-based systems in production
• You have worked with containerized applications (Docker) and are familiar with orchestration concepts (Kubernetes or ECS is a plus)
• You are familiar with Infrastructure as Code principles (e.g., Terraform) and have experience implementing Infrastructure as Code from scratch in existing environments
• You have experience working with or supporting backend systems and data platforms (e.g., Postgres, Airflow is a plus)
• Background in backend engineering or software development
• Experience working in a fast-paced startup or scale-up environment
• Experience leading and mentoring engineers, while contributing to team-wide best practices

You can expect:

The base salary range for this role is determined by a number of factors, including but not limited to skills and scope required, unique relevant experience, and job-related skills.

Cash salary is but one component of our compensation package. It’s inclusive of base salary, education budget, supplemental health insurance, free meals allowance, work from an alternative workplace allowance, occasional awards - Christmas bonus, and an annual bonus.

We also offer stock options as part of our compensation package, giving you the opportunity to share in the long-term success and growth of the company.

This is a hybrid role, working 3 days a week (Monday, Wednesday, and Friday) in our Zagreb office.