Position: Full Time Floor Leader

Weekly: 30-39 hours

Interview Plan

Floor Leader

As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business. This includes everything from driving sales and opening/closing the store to analyzing sales results and leading training sessions. Together with your fellow leaders, you'll work to ensure that every aspect of the store is firing on all cylinders, creating an exceptional customer experience, a happy and motivated staff, and operational excellence that would make even the most detail-oriented among us proud.

Your day-to-day will be spent on the shop floor, where you'll lead and inspire a team of sales associates to achieve and surpass their goals. By fostering a culture of passion and positivity, you'll help create a work environment that's both productive and fun, resulting in happy customers and happy employees. The Floor Leader role is all about making the world a better place one soap at a time!

Responsibilities: 

Sales & Customer Experience: 

• Driving Sales: Utilize the StoreForce dashboard results to provide effective coaching and feedback to the sales team, and make necessary adjustments to the shop floor structure to meet and exceed sales goals. Take ownership for your results and actively work to grow the contribution of your segments to the store’s overall sales. Celebrate sales achievements with your team!
• Customer Experience: Lead by example in delivering a world-class customer experience on the shop floor, including product demonstrations. Observe and listen to consultations, collaborate with your team, and strive to exceed daily sales goals. By fostering a culture of excellence in customer service, you'll drive sales, create a loyal customer base, and build a positive reputation for your store.
• Building the Brand: Educate customers on Lush brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement, hosting store parties, and other traffic-driving initiatives.
• Product Passion: increase the depth of your product knowledge through constant learning and consistently make informed product recommendations for every need.

Team Involvement: 

• Development: Train and coach Sales Ambassadors and peers on effective sales techniques and product knowledge to improve their performance, support the growth of your team, and to increase sales. Lead by example, take ownership of your development, assess your performance, and actively seek feedback, resources, and opportunities to improve and elevate your skills, knowledge and abilities.
• Diversity, Equity, Inclusion, and Belonging: Encourage open communication and actively listen to team members perspectives related to diversity, equity, inclusion, and belonging (DEIB). Foster a sense of belonging by promoting teamwork, encouraging collaboration, and recognizing and valuing each employee's unique contributions.

Operational Excellence: 

• Cash Handling and Store Opening/Closing: Manage cash handling, including customer transactions, opening/closing the register, reconciling cash drawers, preparing nightly deposits, and securing the store at the end of each day. As required at your store location, take deposits to the bank.
• Time and Attendance: Lead by example in terms of attendance and punctuality, and encourage the same from all employees. Monitor employee breaks to ensure they are taking their scheduled breaks, promoting a healthy work environment and improving employee wellbeing. Review daily communications, including store updates and task lists, to ensure that team members are informed and prepared for their shifts, promoting a culture of preparedness and organization.
• Visuals and Merchandising: Maintain a clean, organized, and visually appealing store to enhance the customer's shopping experience and drive sales.
• Stock and Inventory: Train your team on inventory best practices and fresh standards, and support management with inventory tasks. Utilize Visual Merchandising guidelines to make real-time adjustments to product displays based on sales and improve the customer experience.
• Policies and Procedures: Support your management team to keep your store compliant and ensure your staff are practicing company standards for opening and closing, product integrity, respectful workplace, and health and safety. 

Qualifications: 

Required:

• Minimum 1 year of experience in:
• customer service and sales
• cash handling and opening/closing procedures
• supervisory experience involving coaching, feedback, and training
• problem-solving issues related to customer service in day-to-day operations
• a fast-paced team environment
• Knowledge and passion for skincare, natural beauty, and ethical business 
• Flexible schedule to accommodate store needs, including evenings, weekends, and holidays

Preferred: 

• Experience with consultation-based customer service models
• Experience analyzing sales metrics
• Experience working in skincare or cosmetics 
• Experience in cross cultural collaboration and DEIB or social justice training 
• Fluency in Spanish, French or other languages

Position: Full Time Floor Leader

Weekly: 30-39 hours

Interview Plan

The Role 

RISE Personal Care Specialists engage in one-on-one interactions with patients and/or customers from the time they enter the retail area until they check out and exit the store. Our ideal Personal Care Specialist candidate should be friendly and upbeat, much like a barista in your favorite coffee shop. Our incredible Personal Care Specialists are Green Thumb’s secret to success—they connect each unique patient and/or customer with just the right product and method of consumption for their needs. The Personal Care Specialist is a master of our menu and knows exactly how to help anyone who walks through the dispensary’s doors.  

Responsibilities 

• Engage with and assist patients and/or customers in a customer-facing, intimate retail environment 
• Play an active part in patients' and/or customers' education on products, methods of consumption, and safety as part of patient interaction 
• Utilize product and consumption-method knowledge to recommend a safe and effective regimen suited to each patient and/or customer’s needs. Responsible for remaining up to date on product knowledge.
• Promote a work environment that is positive, communicative, patient and/or customer-oriented
• Assist in verifying order deliveries for accuracy 
• Provide necessary support to the management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including daily activities, maintenance, and patient information for any reported issues and/or complaints 
• Ensure local and state cannabis regulations are properly enforced and upheld 
• Ensure sales floor is properly stocked and presence of the store is well maintained and compliant
• Maintenance of hard copy files as required  
• Follow security measures and safety compliance procedures

Complete duties at assigned workstations, as determined by management, during scheduled shifts including: 

• Front of House: Check In, Sales Floor, POS (Kiosk, In-Store, Pre-Order), Curbside, Roll Thru
• Back of House: Fulfillment, Receiving, Replenishment, Inventory Counts
• Maintenance: Uphold cleanliness, safety, and presentation standards throughout the dispensary
• Other duties as assigned

Qualifications  

• At least one year of customer service experience; preference for candidates with specialty, customer-facing retail experience 
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs 
• Must have reliable, responsible, and dependable attendance 
• Must be 21 years or older 
• Must pass all required background checks including state-specific cannabis employment requirements 
• Possess valid driver’s license or state ID 
• Must be and remain compliant with all legal or company regulations for working in the cannabis industry 
• Prior cannabis experience not required

Additional Requirements 

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a scheduled shift or workday) 

• Move about the dispensary to fulfill work assignments and assist patients and/or customers in various locations of the dispensary 
• Remain in a stationary position, if required, to meet the needs of the business 
• Converse and communicate with individuals and groups of people directly 
• Operate point of sale system, computer, and other office productivity machinery to use online programming and software including word processing, database management, spreadsheet applications and email 
• Prepare patient and/customer orders by moving and placing products 
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries 
• Move inventory and materials weighing up to 30 pounds independently 
• Position self to move inventory and materials in storage areas 

Skills 

• Consistent demonstration of excellent customer service skills 
• Desire to continuously learn (more) about cannabis, cannabinoids, and the endocannabinoid system, GTI products, and cannabis therapies – previous knowledge preferred 
• Ability to establish and maintain effective working relationships with all employees 
• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences 
• Previous experience with POS systems 
• Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes and organizational rules, and standard operating procedures 
• Employee must be able to follow instructions as directed and incorporate constructive criticism from managers
• Operate with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements.

Working Conditions 

• Patient and/or customer-facing environment  
• Ability to work outdoors in varying and sometimes adverse weather conditions  
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent 

Our Mission: To promote well-being through the power of cannabis. 

• We’re humble—We prefer quiet confidence and don’t shout about our success. 
• We’re hardworking—We put our heads down and get the job done. 
• We’re grateful—Working in our industry is a privilege and an act of service. 
• We’re transparent—Honest and open communication keeps us healthy as an organization. 
• We’re collaborative—And believe good ideas can come from anywhere. 
• We have a growth mindset—One that’s grounded in well-being. 

At GTI we believe that our corporate community should be a reflection of the communities we serve. We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought—not only because it is right, but because it makes us better. Our mission—the right to wellness—informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement. GTI is proud to be an equal opportunity workplace. 

We can't wait to meet you. 

Breeze is hiring- join us!

Under the general direction of the Materials Operations Supervisors, the Materials Specialist maintains the warehouse inventory, shipping, receiving, and transportation of materials. This person will be working with the Maintenance Department at the station to ensure adequate supply of materiel for aircraft maintenance and ensure material needs are met throughout the organization. Material Specialists work with others to execute logistics in a detail-oriented, dynamic, and safe environment.

Starting pay is $18.50

*$2.00 shift differential added when working from 9:00PM - 7:30AM 

Here’s what you’ll do

• Responsible for daily oversight of Material Stores and Line Material operations
• Oversee and problem-solve issues associated with inventory accuracy, parts issuing, shipping, receiving, stocking, material handling, and equipment
• Responsible for warehouse operations of Technical and Non-Technical inventory
• Perform data entry into the company inventory system to include locating, issuing, receiving, shipping of materials, warehousing of supplies, tools, and materials
• Collaborate with Maintenance Operations Control (MOC) for movement of inventory, tooling, and special equipment for Aircraft on Ground (AOG) recovery
• Monitor and update stock items, minimum and maximum stock levels, and coordinate stock level adjustments with Maintenance, Purchasing, and/or other departments within the company
• Perform inventory audits, inspections, inventory reconciliations, and maintain compliance with the General Maintenance Manual (GMM)
• Conduct physical inventory, ensuring adherence to minimum and maximum stock levels
• Work in conjunction with Maintenance and Quality departments to complete calibrated tooling, Shelf-Life audits, and replacements for monthly regulatory compliance
• Perform periodic receiving inspection functions as assigned to by Quality Control
• Prepare Hazmat material shipments in accordance with International Air Transport Association (IATA) regulations
• Coordinate with Engineering and Maintenance Planning to prepare fleet modification kits
• Other duties as assigned by the Manager of Materials
• Achieve performance measures and adhere to established standards in conjunction with Breeze Aviation Group Values of Safety, Kindness, Integrity, Ingenuity and Excellence

Here’s what you need to be successful

Minimum Qualifications

• High school diploma or equivalent educational achievement
• 1 yr minimum experience with data entry or inventory management
• Strong technical and analytical background to provide TRAX, Excel, and other reports
• Must possess a valid Driver’s License and a driving record that meets Breeze Airways standards
• Ability to drive company vehicles, trucks, forklifts, and other Ground Service Equipment (GSE)
• Pass Materials and the General Maintenance Manual (GMM) training courses
• Pass and ship Dangerous Goods (DG) International Air Transport Association (IATA) and ground course and maintain recurrent training for both certifications
• Must have authorization to work in the U.S. as defined by the Immigration Reform Act of 1986
• Operate 5K & 15K forklifts to coordinate shipping and handling of aircraft engines and GSE equipment
• Pass a ten (10) year background check and criminal history records check (CHRC)
• Valid Passport with no restrictions to travel outside of the United States
• Must be able to obtain and maintain a SIDA badge in accordance with TSA requirements
• Must be able to secure appropriate airport authority and / or US Customs security badges.
• Must be fluent in English
• Must be at least 18 years of age
• Organizational fit for the Breeze culture, that is, exhibit the Breeze values of Safety, Kindness, Integrity, Ingenuity and Excellence
• Self-starter must have a positive attitude and strong desire for success

Preferred Qualifications

• 4-year degree in Business, Aerospace, or other relevant field/ or received a certificate from an acceptable trade/technical school.
• TRAX (M&E) Inventory system
• Warehousing or experience in a stockroom environment

Skills/Talents

• Excellent communications skills, both verbal and written
• Strong presentation skills with the ability to communicate to Leadership
• Must be able to handle high-stress situations
• Microsoft Office Suite (Outlook, Excel, Word)
• 24- hour operation may require holiday, weekend, overtime, or late-night work
• Well-groomed and able to maintain a professional appearance
• Ability to comply and maintain Occupation Safety and Health Administration (OSHA) standards
• Ability to lift, carry, and move medium to heavy weights of 50 pounds or more
• Must be able to climb, bend, kneel, crawl, and stoop frequently in relatively confined spaces
• Exemplifies Breeze’s safety culture, values, and mission
• Ability to work with individuals and teams at all levels in the organization

Perks of the Job

• Health, Vision and Dental
• Health Savings Account with Breeze Employee Match
• 401K with Breeze Employee Match
• PTO
• Travel on Breeze and other Airlines too!

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO’s Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Associate base pay ranges from $16.50 - $18.50/ hour in Westport, CT. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.

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OVERVIEW

The Sales & Service Lead is integral to the elevating the guest experience at ALO.  They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets ALO apart from other retailers. 

RESPONSIBILITIES

Sales & Service Leader 

• Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching 
• Continue to build the client relationship daily with our customers 
• Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities 
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC) 

QUALIFICATIONS: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO’s Guiding Principles 
• Job Level: Associate

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Lead base pay ranges from $19.00 - $23.00/ hour in Westport, CT. Please also note, Leads are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

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OVERVIEW

The Visual Lead is responsible for achieving store sales & maximizing profitability through Visual Merchandising in partnership with the Visual Manager. The Visual Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Visual Leader 

• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management 
• Maintains strategic product presentation and merchandising by ensuring product recovery, restock, destock, and making visual merchandising change in accordance with directive and with partnership of the Visual Manager 
• Effectively plans Visual floor changes with the management team through payroll management and adapting the zone and visual support to the needs of the business. 
• Executes and maintains visual direction from planning through executing to meeting company expectations, budgets, timeline 
• Utilizes reporting tools in partnership with management to identify business opportunities with product placement, outfitting, and stock levels. Makes changes as necessary 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience 
• Partner with management to provide coaching, guidance and direction to Associates; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Operations Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC)
• Open and close the store in accordance to visual standards 

Visual Lead Qualifications: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies Alo’s guiding principles
• Job Level: Associate

The Visual Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Lead base pay ranges from $19.00 - $23.00/ hour in Westport, CT. Please also note, Leads are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, Talkspace, and AloMoves. 

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OVERVIEW

The Operations and Visual Manager is a member of the store leadership team who deals with ALO’s operational and visual strategy in the store. This individual is passionate about inventory management, labor planning and scheduling, and visual execution – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations & Visual Leader 

• Oversee and support execution of key operational and visual processes 
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
• Supports a safe work environment and efficient operation  

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Operations and Visual team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching, development of talent, and elevating KPI or results driven communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General/Store Manager 

Flow Experience Leader 

• Oversees the execution of Flow experience deliverables while protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support organizational goals and to achieve inventory and sales floor KPI’s
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Operations & Visual Manager Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Aligns with and embodies ALO’s Guiding Principles
• Independent work ethic, time management skills, and personal accountability  
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Operations & Visual Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Assistant Store Manager base pay ranges from $60,000 - $76,000/ year. Please also note, Assistant Store Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

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Join Us Today:

If you are seeking a rewarding career with industry-leading benefits, professional growth opportunities, and a culture that values its people, we invite you to apply today. At FDE, we are committed to supporting our Team Members in becoming their best selves. This commitment is reflected in our competitive compensation, benefits, and development programs, as well as our vision of being the employer of choice in every community we serve. Join a team honored by Furniture Today as one of the Best Places to Work in Furniture for 2025.

About Us

Factory Direct Enterprises LLC is a leading licensee of Ashley, the number one selling furniture brand in the world and the top retailer of furniture and bedding in the United States.

Compensation and Benefits

We offer one of the most competitive compensation packages in the furniture industry:

• Commission-based salary ranging from $40,000 to $90,000 per year, based on performance
• Annual bonus structure tied to individual performance and company success
• Weekly commission and bonus opportunities on written sales
• Presidents and Premier Programs that offer additional weekly bonus incentives
• Paid, comprehensive two-week training through the Ashley Sales Academy
• 401(k) retirement plan with company match
• Paid time off, holiday pay, and your birthday off
• Medical, dental, and vision insurance starting as low as $25 per week
• Employee discounts on furniture and accessories
• Referral bonuses up to $1,000 for recommending successful candidates
• Eligibility for the FDE G3 Profit-Sharing Program, rewarding team members based on company and store performance outcomes

Our Culture and Team Member Programs:

FDE maintains a culture of recognition, service, and growth. We actively invest in the well-being of our team and welcome employee feedback through programs like Peakon Surveys. Our Ashley Cares initiatives support our employees and communities, including:

• Hope to Dream: A portion of mattress sales funds beds for children in need
• Give a Day: Paid volunteer day annually with an approved non-profit organization
• Corporate Chaplains: Confidential support for personal challenges such as grief, family needs, and stress
• Life Resources: Quarterly educational events focusing on financial literacy, health, and wellness
• Team Member Relief Fund: Financial assistance during unexpected life events
• SmartDollar: A free financial wellness platform to help manage budgets and plan for the future

Position Overview: Home Furnishings Advisor

The Home Furnishings Advisor is responsible for delivering a unique and personalized guest experience. You will act as a representative of our brand, guiding customers through their home furnishing journey. As a subject matter expert, you will leverage your product knowledge and customer service skills to drive sales and ensure customer satisfaction.

Key Responsibilities:

Sales and Customer Experience
• Sell a wide range of Ashley home furnishings, accessories, and warranties using the Ashley Sales Approach
• Welcome and engage with every guest professionally and attentively
• Deliver compelling product presentations and offer complete solutions including protection plans and financing
• Build and maintain customer relationships through proactive communication during and after the sales process

Post-Sales Administration
• Accurately complete post-sale documentation and ensure order details meet customer expectations
• Provide all necessary paperwork to the Customer Service Department
• Enter accurate customer information into the UPs system, including contact details for future follow-up
• Record advertising efforts and maintain a lead database using customer information forms

Showroom Presentation
• Support store appearance through regular floor recovery and adherence to safety and cleanliness standards
• Ensure every customer has a professional and welcoming in-store experience

Professional Development
• Use company-provided tools and training to enhance sales performance
• Stay informed about product updates and company initiatives
• Participate in sales meetings, training sessions, and one-on-one coaching

Performance Expectations:

You will be evaluated on a variety of key performance indicators including:

• Total sales volume and sales per guest
• Bedding sales, close rate, protection plan sales, and average transaction value
• Number of credit applications submitted
• Net gross margin and guest satisfaction (Net Promoter Score)
• Total Piece Exception Rate and related inventory accuracy metrics

Additional Duties:

• Assist with cashiering or merchandise tasks as needed
• Participate in inventory and other operational processes
• Travel to other store locations for training or meetings as required

Schedule Requirements:

• Must be available to work at least 40 hours per week, including weekends
• Additional hours may be required during holiday or peak seasons
• Regular attendance at the assigned store is required
• Two days off per week are scheduled except during holiday periods

Qualifications:

• Highly motivated with a positive attitude and strong interpersonal skills
• Previous sales experience is helpful but not required
• Comfortable in a performance-driven, customer-focused retail environment
• Strong attention to detail and commitment to delivering exceptional service

Job Type:

Full-time

Benefits:

Health insurance, dental insurance, vision insurance, life insurance, paid time off, 401(k) with employer match, employee discount

#ANE1

Join Us Today:

If you are seeking a rewarding career with industry-leading benefits, professional growth opportunities, and a culture that values its people, we invite you to apply today. At FDE, we are committed to supporting our Team Members in becoming their best selves. This commitment is reflected in our competitive compensation, benefits, and development programs, as well as our vision of being the employer of choice in every community we serve. Join a team honored by Furniture Today as one of the Best Places to Work in Furniture for 2025.

About Us

Factory Direct Enterprises LLC is a leading licensee of Ashley, the number one selling furniture brand in the world and the top retailer of furniture and bedding in the United States.

Compensation and Benefits

We offer one of the most competitive compensation packages in the furniture industry:

• Commission-based salary ranging from $40,000 to $90,000 per year, based on performance
• Annual bonus structure tied to individual performance and company success
• Weekly commission and bonus opportunities on written sales
• Presidents and Premier Programs that offer additional weekly bonus incentives
• Paid, comprehensive two-week training through the Ashley Sales Academy
• 401(k) retirement plan with company match
• Paid time off, holiday pay, and your birthday off
• Medical, dental, and vision insurance starting as low as $25 per week
• Employee discounts on furniture and accessories
• Referral bonuses up to $1,000 for recommending successful candidates
• Eligibility for the FDE G3 Profit-Sharing Program, rewarding team members based on company and store performance outcomes

Our Culture and Team Member Programs:

FDE maintains a culture of recognition, service, and growth. We actively invest in the well-being of our team and welcome employee feedback through programs like Peakon Surveys. Our Ashley Cares initiatives support our employees and communities, including:

• Hope to Dream: A portion of mattress sales funds beds for children in need
• Give a Day: Paid volunteer day annually with an approved non-profit organization
• Corporate Chaplains: Confidential support for personal challenges such as grief, family needs, and stress
• Life Resources: Quarterly educational events focusing on financial literacy, health, and wellness
• Team Member Relief Fund: Financial assistance during unexpected life events
• SmartDollar: A free financial wellness platform to help manage budgets and plan for the future

Position Overview: Home Furnishings Advisor

The Home Furnishings Advisor is responsible for delivering a unique and personalized guest experience. You will act as a representative of our brand, guiding customers through their home furnishing journey. As a subject matter expert, you will leverage your product knowledge and customer service skills to drive sales and ensure customer satisfaction.

Key Responsibilities:

Sales and Customer Experience
• Sell a wide range of Ashley home furnishings, accessories, and warranties using the Ashley Sales Approach
• Welcome and engage with every guest professionally and attentively
• Deliver compelling product presentations and offer complete solutions including protection plans and financing
• Build and maintain customer relationships through proactive communication during and after the sales process

Post-Sales Administration
• Accurately complete post-sale documentation and ensure order details meet customer expectations
• Provide all necessary paperwork to the Customer Service Department
• Enter accurate customer information into the UPs system, including contact details for future follow-up
• Record advertising efforts and maintain a lead database using customer information forms

Showroom Presentation
• Support store appearance through regular floor recovery and adherence to safety and cleanliness standards
• Ensure every customer has a professional and welcoming in-store experience

Professional Development
• Use company-provided tools and training to enhance sales performance
• Stay informed about product updates and company initiatives
• Participate in sales meetings, training sessions, and one-on-one coaching

Performance Expectations:

You will be evaluated on a variety of key performance indicators including:

• Total sales volume and sales per guest
• Bedding sales, close rate, protection plan sales, and average transaction value
• Number of credit applications submitted
• Net gross margin and guest satisfaction (Net Promoter Score)
• Total Piece Exception Rate and related inventory accuracy metrics

Additional Duties:

• Assist with cashiering or merchandise tasks as needed
• Participate in inventory and other operational processes
• Travel to other store locations for training or meetings as required

Schedule Requirements:

• Must be available to work at least 40 hours per week, including weekends
• Additional hours may be required during holiday or peak seasons
• Regular attendance at the assigned store is required
• Two days off per week are scheduled except during holiday periods

Qualifications:

• Highly motivated with a positive attitude and strong interpersonal skills
• Previous sales experience is helpful but not required
• Comfortable in a performance-driven, customer-focused retail environment
• Strong attention to detail and commitment to delivering exceptional service

Job Type:

Full-time

Benefits:

Health insurance, dental insurance, vision insurance, life insurance, paid time off, 401(k) with employer match, employee discount

#ANE1

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As a Hospital Manager, you’ll guide your people and operate your hospital the VEG Way, with a strong sense of ownership and the freedom to shape an environment constantly on the frontlines of change. You’ll be a constant presence in your hospitals, advancing culture, engagement, efficiency, growth, and financial health by finding ways to say yes to your VEGgies—equipping them with the tools, support, education, and autonomy they need to thrive. Using the VEG framework to guide your decisions, you’ll ensure your hospital performs at the highest level, while fostering an inclusive workplace where VEGgies feel they belong, take pride in their roles, and invite friends to join. You’ll also build collaborative, mutually rewarding partnerships with referring vets and local businesses, making VEG the go-to for emergency pet care in your community.

WHAT YOU’LL DO

• Actively recruit, hire, onboard and continuously develop the right people for VEG and your hospital
• Ensure your hospital delivers a mind-blowing experience for patients, customers, and VEGgies at your hospital
• Ensure your hospital is compliant, well-maintained, and operationally sound
• Drive performance at your hospital, making it a high-revenue, high-margin business that challenges the status quo and achieves financial targets
• Help grow VEG’s reputation locally and throughout the industry, online, and in the media

 WHAT YOU NEED

• Leadership experience, including overseeing and scheduling teams of 50+, recruiting, training, facilitating developmental meetings, performance management, and building effective teams
• Financial management experience, including full P&L oversight consisting of budgeting, payroll, and accounts receivable
• Operations management experience, including inventory and facility management
• A desire to be coached and develop personally
• When on the floor, you're consistently available, accessible, and approachable; this is not a remote position
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation, including base salary of $92,500 - 112,000, bonus and 401K match
• Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
• Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave, up to 10 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

The Role 

RISE Personal Care Specialists engage in one-on-one interactions with patients and/or customers from the time they enter the retail area until they check out and exit the store. Our ideal Personal Care Specialist candidate should be friendly and upbeat, much like a barista in your favorite coffee shop. Our incredible Personal Care Specialists are Green Thumb’s secret to success—they connect each unique patient and/or customer with just the right product and method of consumption for their needs. The Personal Care Specialist is a master of our menu and knows exactly how to help anyone who walks through the dispensary’s doors.  

Responsibilities 

• Engage with and assist patients and/or customers in a customer-facing, intimate retail environment 
• Play an active part in patients' and/or customers' education on products, methods of consumption, and safety as part of patient interaction 
• Utilize product and consumption-method knowledge to recommend a safe and effective regimen suited to each patient and/or customer’s needs. Responsible for remaining up to date on product knowledge.
• Promote a work environment that is positive, communicative, patient and/or customer-oriented
• Assist in verifying order deliveries for accuracy 
• Provide necessary support to the management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including daily activities, maintenance, and patient information for any reported issues and/or complaints 
• Ensure local and state cannabis regulations are properly enforced and upheld 
• Ensure sales floor is properly stocked and presence of the store is well maintained and compliant
• Maintenance of hard copy files as required  
• Follow security measures and safety compliance procedures

Complete duties at assigned workstations, as determined by management, during scheduled shifts including: 

• Front of House: Check In, Sales Floor, POS (Kiosk, In-Store, Pre-Order), Curbside, Roll Thru
• Back of House: Fulfillment, Receiving, Replenishment, Inventory Counts
• Maintenance: Uphold cleanliness, safety, and presentation standards throughout the dispensary
• Other duties as assigned

Qualifications  

• At least one year of customer service experience; preference for candidates with specialty, customer-facing retail experience 
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs 
• Must have reliable, responsible, and dependable attendance 
• Must be 21 years or older 
• Must pass all required background checks including state-specific cannabis employment requirements 
• Possess valid driver’s license or state ID 
• Must be and remain compliant with all legal or company regulations for working in the cannabis industry 
• Prior cannabis experience not required

Additional Requirements 

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a scheduled shift or workday) 

• Move about the dispensary to fulfill work assignments and assist patients and/or customers in various locations of the dispensary 
• Remain in a stationary position, if required, to meet the needs of the business 
• Converse and communicate with individuals and groups of people directly 
• Operate point of sale system, computer, and other office productivity machinery to use online programming and software including word processing, database management, spreadsheet applications and email 
• Prepare patient and/customer orders by moving and placing products 
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries 
• Move inventory and materials weighing up to 30 pounds independently 
• Position self to move inventory and materials in storage areas 

Skills 

• Consistent demonstration of excellent customer service skills 
• Desire to continuously learn (more) about cannabis, cannabinoids, and the endocannabinoid system, GTI products, and cannabis therapies – previous knowledge preferred 
• Ability to establish and maintain effective working relationships with all employees 
• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences 
• Previous experience with POS systems 
• Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes and organizational rules, and standard operating procedures 
• Employee must be able to follow instructions as directed and incorporate constructive criticism from managers
• Operate with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements.

Working Conditions 

• Patient and/or customer-facing environment  
• Ability to work outdoors in varying and sometimes adverse weather conditions  
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent 

Our Mission: To promote well-being through the power of cannabis. 

• We’re humble—We prefer quiet confidence and don’t shout about our success. 
• We’re hardworking—We put our heads down and get the job done. 
• We’re grateful—Working in our industry is a privilege and an act of service. 
• We’re transparent—Honest and open communication keeps us healthy as an organization. 
• We’re collaborative—And believe good ideas can come from anywhere. 
• We have a growth mindset—One that’s grounded in well-being. 

At GTI we believe that our corporate community should be a reflection of the communities we serve. We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought—not only because it is right, but because it makes us better. Our mission—the right to wellness—informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement. GTI is proud to be an equal opportunity workplace. 

We can't wait to meet you. 

The Role   

At Green Thumb Industries and RISE Dispensaries, we believe the first impression is everything and that starts with you. As an Asset Protection Specialist (APS), you’re not just a security presence, you’re the warm, welcoming face of the dispensary and a key part of creating an elevated, friendly, concierge-style experience for our guests. This role is ideal for individuals who enjoy connecting with others, maintaining physical readiness to act with urgency, and ensuring everyone feels safe, respected, and cared for. 

This is not your traditional security role. It’s a dynamic blend of hospitality, customer service, and safety leadership, designed to enhance both the customer journey and team member experience. Asset Protection Specialists are active, professional, and approachable stewards of our culture, safety, and brand values.

Key Responsibilities  

Welcoming & Check-In Experience 

• Be the first smiling face our guests see—greet all visitors with warmth and positivity.
• Manage check-in with professionalism and efficiency, while upholding compliance standards.
• Set the “RISE Vibe” from the moment customers enter our doors.
• Provide basic concierge-level support: answering common questions and directing traffic. 

Safety, Security & Support 

• Serve as a visible, approachable, and responsive presence to deter incidents and ensure a sense of calm and order.
• Monitor various areas of the premises, including the store entry/exit and site perimeters, to ensure safety, comfort, and compliance.
• De-escalate situations with empathy, tact, and clear communication.
• Support team members and store operations in matters of safety, cleanliness, compliance, and guest flow by escorting customers and visitors and remaining alert and mobile at all times.
• Report and respond appropriately and urgently to any safety, security, or compliance incidents.
• Support emergency procedures and preparedness, including fire, evacuation, or weather response.
• Conduct visual inspections and checks per SOPs to maintain a secure and hazard-free environment. 

Cross-Functional Collaboration 

• Foster strong relationships and mutual trust with store teams, leadership, and customers.
• Share insights on guest interactions, safety concerns, and security risks with transparency and discretion.
• Support training of new APS team members to model warm, professional, and compliant behavior.
• Other duties as assigned 

Qualifications  

• At least one year of customer-facing or concierge experience strongly preferred.
• Familiarity with POS systems and/or compliance technology preferred.  
• Security, military, or law enforcement experience is a plus when paired with a strong commitment to guest-first, hospitality-focused service.  
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs.
• Must have reliable, responsible, and dependable attendance.
• Must pass all required background checks including state-specific cannabis employment requirements.
• Possess valid driver’s license or state ID.
• Must be 21 years or older and meet all state-specific cannabis employment requirements.
• Must be and remain compliant with all legal or company regulations for working in the cannabis industry. 

Additional Requirements  

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a scheduled shift or workday) 

• Capable of remaining alert and responsive during extended periods of time.
• Move about the dispensary to fulfill work assignments and assist patients and/or customers in various locations of the dispensary.
• Remain in a stationary position, if required, to meet the needs of the business.
• Converse and communicate with individuals and groups of people directly.
• Operate point of sale system, computer, and other office productivity machinery to use online programming and software including word processing, database management, spreadsheet applications and email.
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, order information, or inquiries.
• Move inventory and materials weighing up to 30 pounds independently.
• Position self to move inventory and materials in storage areas.
• Comfortable standing or walking for extended periods, up to the duration of a scheduled shift or workday and working both indoors and outdoors.  
• Asset Protection Specialists are expected to maintain a visible and mobile presence throughout their shift. This is not a desk job—APS team members are regularly on their feet, engaging with guests, monitoring site activity, and supporting operations across the dispensary floor. 

Skills  

• Friendly, professional demeanor with excellent interpersonal skills.
• Ability to remain calm and empathetic in stressful situations.
• Consistent demonstration of excellent customer service skills.
• Ability to establish and maintain effective working relationships with all employees.
• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences.
• Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes and organizational rules, and standard operating procedures.
• Employee must be able to follow instructions as directed and incorporate constructive criticism from managers.
• Operate with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements. 

Working Conditions  

• Engaging, fast-paced patient and customer-facing retail environment.
• Outdoor duties in varying weather conditions may be required.
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent.  

Our Mission: To promote well-being through the power of cannabis.  

We’re humble—We prefer quiet confidence and don’t shout about our success.  
We’re hardworking—We put our heads down and get the job done.  
We’re grateful—Working in our industry is a privilege and an act of service. 
We’re transparent—Honest and open communication keeps us healthy as an organization. 
We’re collaborative—And believe good ideas can come from anywhere. 
We have a growth mindset—One that’s grounded in well-being.   

At GTI we believe that our corporate community should be a reflection of the communities we serve. We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought—not only because it is right, but because it makes us better. Our mission—the right to wellness—informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement. GTI is proud to be an equal opportunity workplace.  

We can't wait to meet you.  

The Role 

We are looking for a Delivery Driver who will be responsible for delivering cannabis products to Green Thumb's customers. As a Delivery Driver, you will be responsible for safely transporting products, maintaining delivery schedules, and upholding exceptional customer service standards. The role requires a passion for driving, excellent communication skills, and a commitment to reliability. 

Responsibilities 

• Load the delivery van at the beginning of the day for deliveries that will happen throughout the day 
• Interpret and execute state laws and regulations required when delivering medical cannabis 
• Working knowledge of vehicle maintenance and ability to complete routine maintenance tasks (changing tires, check and add fluids, etc) 
• Manage documents associated with medical cannabis delivery, ensuring that proper documents are kept, and manifests are returned completed and ready for filing 
• Maintain positive, professional relationships with dispensary staff 
• Communicate timely and effectively when issues arise while making deliveries 
• Other duties as assigned by management 

Qualifications  

• At least one years of professional driving experience preferred 
• Must be 21 years or older 
• Must pass required background checks, including Motor Vehicle Report (MVR) and state specific cannabis employment requirements 
• Must be and remain compliant with all legal or company regulations for working in the industry  
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs 
• Must have reliable, responsible, and dependable attendance 
• Prior cannabis experience not required

Additional Requirements 

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a workday) 

• Move about the dispensary and delivery areas to fulfill work assignments and assist patients and/or customers in various locations 
• Remain in a stationary position, including in a motor vehicle, to meet the needs of the business and complete delivery tasks timely 
• Converse and communicate with individuals and groups of people directly 
• Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications and email 
• Prepare patient and/customer orders by moving and placing products 
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries 
• Move inventory and materials weighing up to 30 pounds independently 
• Position self to move inventory and materials in storage areas 

Skills 

• Consistent demonstration of excellent customer service skills 
• Demonstrated initiative and proactive attitude, as well as independent judgment 
• Ability to establish and maintain effective working relationships with all employees 
• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences 
• Previous experience with POS systems 
• Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes and organizational rules, and standard operating procedures 
• Be able to follow instructions as directed and incorporate constructive criticism from managers
• Operate with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements.

Working Conditions 

• Ability to work a 12-hour day when needed 
• Patient and/or customer-facing environment  
• Ability to work outdoors in varying and sometimes adverse weather conditions  
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent 

The Role 

We are looking for a Delivery Driver who will be responsible for delivering cannabis products to Green Thumb's customers. As a Delivery Driver, you will be responsible for safely transporting products, maintaining delivery schedules, and upholding exceptional customer service standards. The role requires a passion for driving, excellent communication skills, and a commitment to reliability. 

Responsibilities 

• Load the delivery van at the beginning of the day for deliveries that will happen throughout the day 
• Interpret and execute state laws and regulations required when delivering medical cannabis 
• Working knowledge of vehicle maintenance and ability to complete routine maintenance tasks (changing tires, check and add fluids, etc) 
• Manage documents associated with medical cannabis delivery, ensuring that proper documents are kept, and manifests are returned completed and ready for filing 
• Maintain positive, professional relationships with dispensary staff 
• Communicate timely and effectively when issues arise while making deliveries 
• Other duties as assigned by management 

Qualifications  

• At least one years of professional driving experience preferred 
• Must be 21 years or older 
• Must pass required background checks, including Motor Vehicle Report (MVR) and state specific cannabis employment requirements 
• Must be and remain compliant with all legal or company regulations for working in the industry  
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs 
• Must have reliable, responsible, and dependable attendance 
• Prior cannabis experience not required

Additional Requirements 

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a workday) 

• Move about the dispensary and delivery areas to fulfill work assignments and assist patients and/or customers in various locations 
• Remain in a stationary position, including in a motor vehicle, to meet the needs of the business and complete delivery tasks timely 
• Converse and communicate with individuals and groups of people directly 
• Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications and email 
• Prepare patient and/customer orders by moving and placing products 
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries 
• Move inventory and materials weighing up to 30 pounds independently 
• Position self to move inventory and materials in storage areas 

Skills 

• Consistent demonstration of excellent customer service skills 
• Demonstrated initiative and proactive attitude, as well as independent judgment 
• Ability to establish and maintain effective working relationships with all employees 
• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences 
• Previous experience with POS systems 
• Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes and organizational rules, and standard operating procedures 
• Be able to follow instructions as directed and incorporate constructive criticism from managers
• Operate with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements.

Working Conditions 

• Ability to work a 12-hour day when needed 
• Patient and/or customer-facing environment  
• Ability to work outdoors in varying and sometimes adverse weather conditions  
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent 

The Role 

As a Production Tech, you’ll be an essential part of the process of turning raw cannabis flower into our beautiful line of medicated products. Under the guidance of the management team, you will produce, package, and handle products, perform inventory duties, adhere to compliance requirements, and keep safety as your top priority while working daily in our facility. Here at GTI, we are looking for true team players who are the perfect hybrid between precision and energy. 

Responsibilities 

• Deliver on production goals, while focused on safety and quality
• Produce product per recipes and SOP’s, maintaining high quality standards
• Package product into proper containers with proper labeling to ensure compliance with state regulations
• Ensure all standards for processing procedures and laboratory protocols are followed
• Compliance with local and state regulations
• Adherence to quality control methods throughout entire process
• Documentation of manufacturing methods are created and maintained
• Electronically convert packaged products in the state traceability system
• Manage time efficiently to meet goals while consistently producing quality product
• Practice good housekeeping habits throughout the facility with focus and personal contributions towards a clean and organized assigned work area at the end of the assigned shift
• Exhibit competency in basic organizational skills, communication skills and Windows based operating software
• Use independent judgment regarding product processing, keeping quality and goals in mind
• Help create a positive environment by having a positive attitude and by being self-motivated
• Other duties as assigned

Qualifications      

• High School Education or GED graduate; some college or college graduate preferred  
• 1-2 years’ experience in manufacturing, food processing, warehousing, and/or inventory preferred      
• Equivalent combinations of education and experience may be considered     
• Must be able to work well in a group and independently; demonstrate self-motivation and initiative
• Must be able to adapt quickly to changes in policy, procedure, and technique
• Employee must exhibit personal hygiene and follow the health guidelines set forth by GTI
• Ability to listen well and communicate effectively with various audiences  
• Ability to perform monotonous tasks with great efficiency without losing qualities
• Must be able to follow basic instructions and accept constructive criticism
• Prior cannabis experience not required

Additional Requirements 

•        Must have a valid driver’s license or State ID card
•        Must be a minimum of 21 years of age
•        Must pass all required background checks
•        Must be and remain compliant with all legal and company regulations for working in the industry
•       Must be approved by the Cannabis Compliance Board to receive an Agent Card

Working Conditions

• While performing the duties of this job, the employee is regularly required to perform reaching, grasping, bending, stooping, talking, hearing, seeing and repetitive motions.
• Must be able to sit and/or stand for extended periods of time while maintaining focus.
• PHYSICAL DEMANDS:  Must be able to lift, carry, and balance up to 50 pounds AND must be able to do so with extreme care and caution when working with product.
• Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil).

The Role

Our Warehouse Technician is responsible for all delivery intake within the facility, shipping supplies in a timely manner, maintaining strict organization within the warehouse, helping to ensure proper inventory, and communicating effectively with the team. Cannabis is a heavily regulated industry, therefore requires all employees to follow safety and compliance regulations.

Essential Functions

• Receive, inspect, unload, store, and deliver internally all materials\products and track actions within Microsoft Dynamics, and other relevant software
• Keep accurate records of receipts and shipments, while highlighting any product handling issues that may occur.
• Pull supplies from inventory and prepare them for production
• Maintain weekly inventory reconciliation
• Maintain the warehouse receiving\shipping areas in a neat and orderly fashion
• Perform cycle counting responsibilities
• Receive and check inbound goods for accuracy and place in proper location
• Verify packing list against purchase orders to ensure accurate delivery of items, and submit receipt to finance for approval of payment
• Prepare items for shipment following company standards
• Support and participate in inventory and cycle count activities including reconciliation
• Maximize effectiveness of space
• Follow department specific work instructions and SOP’s
• Train new hires on standard SOP’s and responsibilities
• Safely operate a variety of manual and powered material handling equipment, in accordance with OSHA and company standards.

Safety & Compliance

• Be aware of hazards in the workspace
• Retain and understand department specific training
• Report safety incidents/ concerns and comply with follow-up actions
• Be compliant with area safety requirements, state regulations and PPE requirements
• Follow GMP, biosecurity, sanitation or other quality and compliance requirements
• Perform record keeping accurately and completely as directed by a lead or supervisor
• Maintain and calibrate tools, equipment and machinery as directed by a lead or supervisor
• Report and escalate safety & quality concerns

Working Conditions

• While performing the duties of this job, the employee is regularly required to perform reaching, grasping, bending, stooping, talking, hearing, seeing and repetitive motions
• Must be able to sit and/or stand for extended periods of time while maintaining focus
• Must be able to lift, carry, and balance up to 50 pounds (and up to 100 pounds with assistance) AND must be able to do so with extreme care and caution when working with product
• Must be able to work in an environment that is 85+ degrees and 70% humidity for extended periods
• Must be able to work at heights
• Ability to work in a fast-paced, changing and challenging environment
• Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil).

Qualifications

• Minimum of a high school diploma or GED preferred
• Effective time-management skills, organization, communication, and simple math
• Ability to work well with others while also completing individually assigned tasks
• Pallet stacker, pallet jack, and/or forklift experience preferred
• One to two years of previous warehouse experience preferred
• Inventory, data entry, and basic computer skills experience preferred
• Previous cannabis experience not required

Additional Requirements

• Must be a minimum of 21 years of age
• Must possess valid state ID
• Must be able to obtain, and maintain, state badging requirements in order to work in in cannabis industry (requires background check and state review)

As a Green Thumb team member, you will have access to excellent benefits and incentives including:

• Health, dental, and vision insurance
• Paid Time Off
• Employee Discount
• Mental Health Programs
• 401(k)
• Daily Pay
• Supplemental Insurance
• Perks Marketplace
• Flexible Spending Account / Health Spending Account
• And much more

The Role

This position is responsible for assisting in the maintenance and upkeep of the facility. The Maintenance Technician assists the Maintenance Manager in routine and preventative maintenance of all equipment within the facility, as well as general cleaning and upkeep of the facility itself. The ideal candidate is well-rounded, with some exposure to electrical, plumbing, and HVAC as well as general facility maintenance. You are also a team player – driven by pride in your work and smiles on your coworker’s faces. 

Responsibilities

• Performs all duties in a safe manner, following Company work rules and policies
• Perform minor building, HVAC, plumbing, electrical and painting repairs, troubleshooting & preventative maintenance as necessary
• Assist in construction, preventative, routine, and breakdown maintenance and repairs on all equipment in the facility
• Perform routine filter cleaning and replacement activities on HVAC units and other equipment throughout the facility
• Maintain inventory of repair equipment and supplies
• Complete work orders as assigned
• Will develop a high level of knowledge concerning equipment in the facility
• Will develop & maintain knowledge of the facilities plumbing, electrical, irrigation, HVAC and security systems
• Ensure compliance with all company policies & required training (Safety, Quality, Regulations, etc)
• Responsible for unloading freight deliveries when needed
• Perform other maintenance duties as requested
• Help create a positive environment by having a positive attitude and by being self-motivated.
• Research, evaluate and adapt to new methods, in order to meet or exceed goals, and or modify their technique/procedures based on all applicable laws
• Employee must exhibit personal hygiene and follow the health guidelines set forth by GTI and the state of Illinois while processing patient medicine.

Qualifications

• High School Education or GED required; some college or college graduate preferred
• 2+ years experience in maintenance or similar position preferred
• Basic knowledge of HVAC systems, plumbing, electrical and general construction/carpentry
• Highly knowledgeable with hand and power tools
• Highly motivated, self-directed, innovative and able to work independently or among teams with keen judgement, common sense and resourcefulness
• Adapts and thrives in a demanding, start-up, fast-paced environment
• Possesses a high level of critical thinking
• Operates with a high level of professionalism and integrity, including dealing with confidential information
• Must work well with others and be able to adapt quickly to changes in policy, procedure and technique.
• Must understand and comply with the rules, regulations, policies, and procedures of GTI
• Previous cannabis experience not required

Additional Requirements

• Must pass any and all required background checks
• Must be and remain compliant with all legal or company regulations for working in the industry
• Must possess valid driver’s license
• Must be a minimum of 21 years of age
• Must be approved by state regulating agency to receive cannabis agent badge

Working Conditions

• While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, climbing, reaching, squatting, kneeling, crawling, seeing and repetitive motions.
• PHYSICAL DEMANDS:  Ability to work on feet.  Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance) AND must be able to do so safely with extreme care and caution.
• Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil).

As a Green Thumb team member, you will have access to excellent benefits and incentives including:

• Health, dental, and vision insurance
• Paid Time Off
• Employee Discount
• Mental Health Programs
• 401(k)
• Daily Pay
• Supplemental Insurance
• Perks Marketplace
• Flexible Spending Account / Health Spending Account
• And much more

The Role

Overview:

This role is generally responsible for providing administrative and clinical support in a vascular medical office. This candidate will be required to travel between our Darien and Stamford offices.

This role will report to the Office Manager for operational matters and to clinical leadership for clinical matters.

Responsibilities

• Room patients, prepare patients for examination, take vitals, and record patients' health history
• Provide compassionate patient support and care, attention and assistance during office visits
• Assist provider during office visits and procedures
• Set-up sterile field, assist with procedures, and perform routine specimen collection and tests
• Stock supplies and sterilize equipment
• Prepare equipment and examination rooms, and clean instruments
• Assist physician with medical treatments, procedures, and exams
• Answering office telephone, including assisting with scheduling patients, and providing 24-hour call backs to patients as needed
• Provide coverage until practice is closed for the day or last patient has left if after closing hours
• Manage inventory of medical supplies and equip exam rooms with appropriate supplies
• Complete additional projects as requested

Requirements

• High school diploma or GED required; completion of an accredited medical assistance certification program preferred
• 1+ year experience in a medical setting, ideally surgical
• BLS Certification
• Excellent interpersonal skills
• Ability to communicate clearly and effectively with patients and team members in a courteous and friendly manner at all times
• Must be detail-oriented and highly organized
• Firm grasp on medical practices, administrative processes, and organizational policies
• Knowledge of patient care and examination procedures
• Must be able to maintain confidentiality at all times

Compensation

$25/hour - $31/hour. Negotiable based on skills and experience. 

#Darien

Position: Part Time Floor Leader

Weekly: 20-29 hours

Interview Plan

Floor Leader

As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business. This includes everything from driving sales and opening/closing the store to analyzing sales results and leading training sessions. Together with your fellow leaders, you'll work to ensure that every aspect of the store is firing on all cylinders, creating an exceptional customer experience, a happy and motivated staff, and operational excellence that would make even the most detail-oriented among us proud.

Your day-to-day will be spent on the shop floor, where you'll lead and inspire a team of sales associates to achieve and surpass their goals. By fostering a culture of passion and positivity, you'll help create a work environment that's both productive and fun, resulting in happy customers and happy employees. The Floor Leader role is all about making the world a better place one soap at a time!

Responsibilities: 

Sales & Customer Experience: 

• Driving Sales: Utilize the StoreForce dashboard results to provide effective coaching and feedback to the sales team, and make necessary adjustments to the shop floor structure to meet and exceed sales goals. Take ownership for your results and actively work to grow the contribution of your segments to the store’s overall sales. Celebrate sales achievements with your team!
• Customer Experience: Lead by example in delivering a world-class customer experience on the shop floor, including product demonstrations. Observe and listen to consultations, collaborate with your team, and strive to exceed daily sales goals. By fostering a culture of excellence in customer service, you'll drive sales, create a loyal customer base, and build a positive reputation for your store.
• Building the Brand: Educate customers on Lush brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement, hosting store parties, and other traffic-driving initiatives.
• Product Passion: increase the depth of your product knowledge through constant learning and consistently make informed product recommendations for every need.

Team Involvement: 

• Development: Train and coach Sales Ambassadors and peers on effective sales techniques and product knowledge to improve their performance, support the growth of your team, and to increase sales. Lead by example, take ownership of your development, assess your performance, and actively seek feedback, resources, and opportunities to improve and elevate your skills, knowledge and abilities.
• Diversity, Equity, Inclusion, and Belonging: Encourage open communication and actively listen to team members perspectives related to diversity, equity, inclusion, and belonging (DEIB). Foster a sense of belonging by promoting teamwork, encouraging collaboration, and recognizing and valuing each employee's unique contributions.

Operational Excellence: 

• Cash Handling and Store Opening/Closing: Manage cash handling, including customer transactions, opening/closing the register, reconciling cash drawers, preparing nightly deposits, and securing the store at the end of each day. As required at your store location, take deposits to the bank.
• Time and Attendance: Lead by example in terms of attendance and punctuality, and encourage the same from all employees. Monitor employee breaks to ensure they are taking their scheduled breaks, promoting a healthy work environment and improving employee wellbeing. Review daily communications, including store updates and task lists, to ensure that team members are informed and prepared for their shifts, promoting a culture of preparedness and organization.
• Visuals and Merchandising: Maintain a clean, organized, and visually appealing store to enhance the customer's shopping experience and drive sales.
• Stock and Inventory: Train your team on inventory best practices and fresh standards, and support management with inventory tasks. Utilize Visual Merchandising guidelines to make real-time adjustments to product displays based on sales and improve the customer experience.
• Policies and Procedures: Support your management team to keep your store compliant and ensure your staff are practicing company standards for opening and closing, product integrity, respectful workplace, and health and safety. 

Qualifications: 

Required:

• Minimum 1 year of experience in:
• customer service and sales
• cash handling and opening/closing procedures
• supervisory experience involving coaching, feedback, and training
• problem-solving issues related to customer service in day-to-day operations
• a fast-paced team environment
• Knowledge and passion for skincare, natural beauty, and ethical business 
• Flexible schedule to accommodate store needs, including evenings, weekends, and holidays

Preferred: 

• Experience with consultation-based customer service models
• Experience analyzing sales metrics
• Experience working in skincare or cosmetics 
• Experience in cross cultural collaboration and DEIB or social justice training 
• Fluency in Spanish, French or other languages

Position: Part Time Floor Leader

Weekly: 20-29 hours

Interview Plan

Chef Operator
[Executive Chef/General Manager]

COMPENSATION:

Salary Range: $80,000-85,000/year with annual increase + quarterly bonus with high growth potential

PERKS AND BENEFITS: 

• 16 weeks of Fully Paid Parental Leave (for primary and secondary caregivers)
• Health Insurance (Medical, Dental, and Vision)
• Paid Time Off 
• 401K Program
• Phone Reimbursement
• Commuter Benefits
• Complimentary DIG Meals every day
• Short-Term Disability

ABOUT THE ROLE: 

As a Chef Operator, you will build a team that is driven by culinary excellence, and lead them to new skills in our scratch-based kitchen. You are a dynamic leader who loves to train, mentor, and develop your teams into future leaders by teaching them new skills everyday and showing up as your best self. You’re an achiever who has a strong sense for operations and is driven by results. In our operation centered around innovation, you are always looking at business from a strategic, and systematic lens to set you and your team up for success. 

Staying organized while managing logistics and thinking big picture in a fast paced environment is key to your role as Chef Operator. We are constantly evolving our menu and testing new initiatives to improve our business operations. You will effectively manage, delegate and multitask to ensure your team is well equipped to handle any new challenge. You will clearly communicate and uphold culinary standards, roll out new projects/initiatives, and keep up with all DOH guidelines, all while inspiring your team to work towards a better food future. You are responsible for managing the entire restaurant operation and maintaining oversight over all front-of-house and back-of-house ops. 

ABOUT THE TEAM: 

Our Restaurants run using a traditional brigade system. As the Chef Operator, you are the first in command and have a true sense of ownership over your restaurant.  You partner directly with the Chef de Cuisine to drive success and report to the Field Leadership Team. You work collaboratively with the other restaurant leaders to ensure the restaurant team is well-trained and organized to provide guests with an experience that goes beyond a great meal.  DIG is determined to help support the next generation of farmers, cooks and chefs!

YOU WILL: 

• Be responsible for the entire restaurant operation, including PnL responsibilities such as food cost management, labor efficiency, guest experience and building top-line sales.
• Collaborate with the CDC on QA processes and convert guest feedback into actionable insights for the team. 
• Manage new initiatives and scheduled launches within the restaurant while instilling an entrepreneurial spirit in your team to keep them excited and engaged. 
• Monitor the operational flow of the restaurant, ensuring culinary and DOH standards/protocols are being followed and executed. 
• Manage all problems with technology, systems and/or offsite ordering platforms. You are proactive in troubleshooting and can handle all the moving pieces with ease. 
• Be the face of hospitality by both interacting with guests and delivery drivers to provide exceptional service and training up concierge roles in the restaurant to do the same.
• Ensure that all employee relations conversations are properly documented and communicated to HR, including performance and GROW model conversations.
• Manage recruitment needs for your restaurant by proactively interviewing, hiring and onboarding new culinarians.
• Review & collaborate on people development plans with the Field Leadership team to build thoughtful succession plans.
• Communicate verbally and digitally on a daily basis across various systemic and conduct Pre-shifts & Chef’s tables with your restaurant team to keep them informed on updates and new restaurant goals. 
• Strictly uphold Dig's anti-discrimination and anti-harassment policies.

YOU HAVE: 

• 3 - 5 years minimum kitchen or operational restaurant management experience.
• A passion for real, good food and the leadership skills to operate a scratched base, every changing kitchen. 
• The willingness to roll up your sleeves and pitch in whenever and wherever necessary.
• The demonstrated skills to motivate and develop a high-performing team.
• The discipline and desire to create systems and organization within fast changing environments.
• Excellent communication skills and an eye for detail.
• Strong computer skills. You can navigate multiple digital ordering systems with ease.
• Ability to learn technological platforms and work systematically with them.
• Familiarity with restaurant costing and inventory software.
• The ability to perform physical requirements of the position (the ability to frequently lift up to 25 pounds and occasionally lift up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations.
• The desire for professional improvement and the process of learning.
• The drive to network and build strong ties in your restaurant’s community.
• The ability to take many variables to find the best solution to a problem.
• Your Department of Health and/or ServSafe certification.

COMPENSATION:

Salary Range: $80,000-85,000/year with annual increase + quarterly bonus with high growth potential

Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package;  additional components include quarterly bonus potential, healthcare benefits, various work perks (commuter benefits, free lunch) as well as opportunities for continued growth at DIG.

Individual compensation decisions are determined by factors that include skills-based qualifications, prior work experience, and balancing internal equity relative to other DIG employees. We expect the majority of candidates who are offered roles at DIG to fall healthily within the ranges based on these factors

ABOUT US:  To learn more about our mission and food please visit our website at: https://www.diginn.com/mission

NOTE: DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply

ADDITIONAL ROLE NOTES: 

The duties of this position may change from time to time. Dig reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Dig is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law (“Protected Status”)

SOUS CHEF

[Restaurant Shift Leader]

$18 - $21 / hour depending on experience + $2-3/hour in tips +  MORE BENEFITS!

ABOUT THE ROLE: 

As a Sous Chef, you will support our Restaurant Leaders to drive culinary and hospitality excellence in our scratch-based kitchen. With a genuine love for cooking delicious food, you will work to master every DIG station by consistently executing recipes, processes, and procedures and training actively to elevate the knowledge of the whole restaurant. Our Chefs-In-Training look to you for guidance because you invest in their growth, lead during peak service, resolve guest concerns and serve as a vital resource on culinary & systems best practices. You will take initiative as a leader & role model in the kitchen by participating in pre- shifts, shift management, and training & will be held accountable to ensuring tasks across the restaurant are completed on time and to standard. The Sous Chef role is an hourly position and a great opportunity to learn the business and grow with DIG! 

YOU WILL: 

• Elevate and motivate Chef’s-in-Training by modeling culinary expertise, warm hospitality, and a great attitude.
• Train fellow teammates on each station, following station diagrams, pars & station prep to ensure consistency.
• Demonstrate mastery of every station by consistently executing all seasonal menu offerings according to the recipes, procedures, and standards of The Pantry. 
• Manage prep lists, waste logs and participate in food inventory while staying in close contact with your Chef de Cuisine to ensure your walk-in is fully-stocked and organized. 
• Learn all restaurant ordering systems [Food, paper etc] to support the CDC in maintaining appropriate pars needed for service. 
• Run and execute successful restaurant shift management by writing a smart deployment, delegating work appropriately to the team and following scheduled deployment and breaks.
• Successfully open and close the restaurant using the checklists and thorough communication with the previous days leaders to best prepare for a steady shift. 
• Participate in team building through interview shadowing, contributing to the Chef’s table agenda, providing feedback to CITs, and leading preshift. 
• Operate the expeditor / computer station to ensure that food presentation and order accuracy is met for all walk-in, pick-up and delivery orders. 
• Troubleshoot and create solutions regarding guest concerns, digital ordering, and equipment maintenance.
• Help to maintain the “A” lettergrade by following Department of Health and DIG food safety standards. 
• Demonstrate professional maturity and strictly uphold DIG’s anti-discrimination & anti-harassment policies. 

YOU HAVE:

• 1+ year leadership experience in a culinary environment. 
• The ability to perform physical requirements of the position (frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations.
• Food Safety Certification. 
• A desire to create exceptional employee & guest experiences.
• An eye for detail and solving challenges. 
• Excellent communication skills, both verbal and written.
• The willingness to roll up your sleeves and pitch in wherever necessary. 
• A desire for growth in our brigade.

WORK PERKS: 

Aside from the standard job description fare (competitive pay) we also offer:

• Opportunities for GROWTH in a TEAM environment
• Competitive Pay & potential to earn tips
• Paid Time Off
• 401K programming
• Parental leave
• Thanksgiving, Christmas and other Holidays Off
• Flexible Scheduling: Part Time and Full Time Hours
• Complimentary DIG lunch everyday
• Commuter Benefits

ABOUT US:  To learn more about our mission and food please visit our website at: https://www.diginn.com/mission

NOTE:  DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply

Additional Role Note: 

The duties of this position may change from time to time. DIG  reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

DIG  is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law (“Protected Status”).

SOUS CHEF

[Restaurant Shift Leader]

$18 - $21 / hour depending on experience + $2-3/hour in tips +  MORE BENEFITS!

ABOUT THE ROLE: 

As a Sous Chef, you will support our Restaurant Leaders to drive culinary and hospitality excellence in our scratch-based kitchen. With a genuine love for cooking delicious food, you will work to master every DIG station by consistently executing recipes, processes, and procedures and training actively to elevate the knowledge of the whole restaurant. Our Chefs-In-Training look to you for guidance because you invest in their growth, lead during peak service, resolve guest concerns and serve as a vital resource on culinary & systems best practices. You will take initiative as a leader & role model in the kitchen by participating in pre- shifts, shift management, and training & will be held accountable to ensuring tasks across the restaurant are completed on time and to standard. The Sous Chef role is an hourly position and a great opportunity to learn the business and grow with DIG! 

YOU WILL: 

• Elevate and motivate Chef’s-in-Training by modeling culinary expertise, warm hospitality, and a great attitude.
• Train fellow teammates on each station, following station diagrams, pars & station prep to ensure consistency.
• Demonstrate mastery of every station by consistently executing all seasonal menu offerings according to the recipes, procedures, and standards of The Pantry. 
• Manage prep lists, waste logs and participate in food inventory while staying in close contact with your Chef de Cuisine to ensure your walk-in is fully-stocked and organized. 
• Learn all restaurant ordering systems [Food, paper etc] to support the CDC in maintaining appropriate pars needed for service. 
• Run and execute successful restaurant shift management by writing a smart deployment, delegating work appropriately to the team and following scheduled deployment and breaks.
• Successfully open and close the restaurant using the checklists and thorough communication with the previous days leaders to best prepare for a steady shift. 
• Participate in team building through interview shadowing, contributing to the Chef’s table agenda, providing feedback to CITs, and leading preshift. 
• Operate the expeditor / computer station to ensure that food presentation and order accuracy is met for all walk-in, pick-up and delivery orders. 
• Troubleshoot and create solutions regarding guest concerns, digital ordering, and equipment maintenance.
• Help to maintain the “A” lettergrade by following Department of Health and DIG food safety standards. 
• Demonstrate professional maturity and strictly uphold DIG’s anti-discrimination & anti-harassment policies. 

YOU HAVE:

• 1+ year leadership experience in a culinary environment. 
• The ability to perform physical requirements of the position (frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations.
• Food Safety Certification. 
• A desire to create exceptional employee & guest experiences.
• An eye for detail and solving challenges. 
• Excellent communication skills, both verbal and written.
• The willingness to roll up your sleeves and pitch in wherever necessary. 
• A desire for growth in our brigade.

WORK PERKS: 

Aside from the standard job description fare (competitive pay) we also offer:

• Opportunities for GROWTH in a TEAM environment
• Competitive Pay & potential to earn tips
• Paid Time Off
• 401K programming
• Parental leave
• Thanksgiving, Christmas and other Holidays Off
• Flexible Scheduling: Part Time and Full Time Hours
• Complimentary DIG lunch everyday
• Commuter Benefits

ABOUT US:  To learn more about our mission and food please visit our website at: https://www.diginn.com/mission

NOTE:  DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply

Additional Role Note: 

The duties of this position may change from time to time. DIG  reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

DIG  is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law (“Protected Status”).