The Importance of this Role

We're looking for a Senior Customer Service Representative to be the voice of Matic! Your job is to keep our customers happy by providing top-notch service. You will work directly with customers over the phone to answer questions, resolve concerns, and ensure they stay with Matic for the long haul.

Responsibilities:

• Frontline Support: Provide expert service and guidance to our customers primarily over the phone, as well as email and text.
• Retention: Identify customers at risk of cancellation and use problem-solving skills to retain their business
• Value Articulation: Clearly articulate the Matic value proposition to reinforce why the customer chose us.
• Upselling: Offer other insurance products (bundling) to our customers where applicable to increase their coverage and value.
• Goal Achievement: Achieve team goals for productivity, quality, client satisfaction) and policy retention.

Our Expectations of an Inbound CSR:

• Save Attempt EVERY TIME: We require a save attempt to be made on every cancellation request.
• One Call Resolution: Do everything you can to solve the issue before ending the call.
• Customer Holds: Inform customers they are being placed on hold. Check in every minute at a minimum to update.
• We Champion Our Customers: Every call and every interaction. Be proactive and if something is not right, own it.
• Professionalism: Be calm, professional, and empathetic. Represent the company as you would want your company represented.
• Good, Better, Best: Don’t settle. Look for ways to improve daily.

Requirements:

• 1+ year of Customer Service experience (phone-based).
• Effective verbal communication skills with a talent for de-escalation and empathy.
• Tenacity and persuasiveness—you must be comfortable attempting to "save" a customer who wants to cancel.
• Ability to multitask: listening and responding to the customer while using a computer to research and enter information.
• Passion that can convey the value of our Matic message clearly.

What We Offer 

• We offer a competitive base hourly rate of $19.23 to $20.19
• You have an ownership stake - all Maticians receive Matic stock options.
• Unlimited Paid Time Off.
• Company covered Health, Dental & Vision insurance for each Matician ($0 out of your paycheck for benefits), plus HSA with employer contribution.
• 401(k) Retirement Plan.
• Continuing education, licensing and professional development paid for by Matic.
• Career advancement - we have a culture that focuses on internal promotion and career growth. 
• A TRUE team culture -  One team, one dream is our company motto and while we are working hard to simplify the world of insurance, we never forget to play hard as well - we pride ourselves on frequent team events like happy hours, game nights, volleyball/kickball teams, etc! 
• Modern office environment (that’s CDC compliant!) - we have a trendy HQ in the heart of German Village in downtown Columbus with awesome amenities including ping pong tables, coffee/espresso bar, flavored water bar (sparkling or still, your choice!).  

About Matic

Matic is a startup with ample opportunities for growth. Since 2014, Matic has changed the landscape of the insurtech industry by integrating insurance within the home and auto ownership experience. Today, Matic’s digital insurance marketplace has over 50 A-rated home and auto carriers, as well as distribution partners in industries ranging from mortgage origination and servicing to banking, auto financing, and much more.

We hire rock stars who are passionate about owning their work and are obsessed with finding a better way. Working at Matic means working collaboratively towards one common goal; we are one team with one dream. We have a fast-paced culture that is driven by quality, transparency, and of course fun. 

Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. This position does not offer sponsorship.

The Importance of this Role

We're looking for a Customer Service Representative to be the voice of Matic! Your job is to keep our customers happy by providing top-notch service. You will work directly with customers over the phone to answer questions, resolve concerns, and ensure they stay with Matic for the long haul.

Responsibilities:

• Frontline Support: Provide expert service and guidance to our customers primarily over the phone, as well as email and text.
• Retention: Identify customers at risk of cancellation and use problem-solving skills to retain their business
• Value Articulation: Clearly articulate the Matic value proposition to reinforce why the customer chose us.
• Upselling: Offer other insurance products (bundling) to our customers where applicable to increase their coverage and value.
• Goal Achievement: Achieve team goals for productivity, quality, client satisfaction) and policy retention.

Our Expectations of an Inbound CSR:

• Save Attempt EVERY TIME: We require a save attempt to be made on every cancellation request.
• One Call Resolution: Do everything you can to solve the issue before ending the call.
• Customer Holds: Inform customers they are being placed on hold. Check in every minute at a minimum to update.
• We Champion Our Customers: Every call and every interaction. Be proactive and if something is not right, own it.
• Professionalism: Be calm, professional, and empathetic. Represent the company as you would want your company represented.
• Good, Better, Best: Don’t settle. Look for ways to improve daily.

Requirements:

• 1+ year of Customer Service experience (phone-based).
• Effective verbal communication skills with a talent for de-escalation and empathy.
• Tenacity and persuasiveness—you must be comfortable attempting to "save" a customer who wants to cancel.
• Ability to multitask: listening and responding to the customer while using a computer to research and enter information.
• Passion that can convey the value of our Matic message clearly.

What We Offer 

• We offer a competitive base hourly rate of $19.23 to $20.19
• You have an ownership stake - all Maticians receive Matic stock options.
• Unlimited Paid Time Off.
• Company covered Health, Dental & Vision insurance for each Matician ($0 out of your paycheck for benefits), plus HSA with employer contribution.
• 401(k) Retirement Plan.
• Continuing education, licensing and professional development paid for by Matic.
• Career advancement - we have a culture that focuses on internal promotion and career growth. 
• A TRUE team culture -  One team, one dream is our company motto and while we are working hard to simplify the world of insurance, we never forget to play hard as well - we pride ourselves on frequent team events like happy hours, game nights, volleyball/kickball teams, etc! 
• Modern office environment (that’s CDC compliant!) - we have a trendy HQ in the heart of German Village in downtown Columbus with awesome amenities including ping pong tables, coffee/espresso bar, flavored water bar (sparkling or still, your choice!).  

About Matic

Matic is a startup with ample opportunities for growth. Since 2014, Matic has changed the landscape of the insurtech industry by integrating insurance within the home and auto ownership experience. Today, Matic’s digital insurance marketplace has over 50 A-rated home and auto carriers, as well as distribution partners in industries ranging from mortgage origination and servicing to banking, auto financing, and much more.

We hire rock stars who are passionate about owning their work and are obsessed with finding a better way. Working at Matic means working collaboratively towards one common goal; we are one team with one dream. We have a fast-paced culture that is driven by quality, transparency, and of course fun. 

Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. This position does not offer sponsorship.

Importance of the Role

We are looking for an Inside Sales Representative to increase insurance policy sales from our largest partners. You will be tasked with making connections with prospective customers to generate qualified opportunities for our insurance agents. Reporting to our insurance agency sales manager, this position offers quick upward mobility with the goal of being promoted from this role within 6-8 months. This position is held in Columbus, Ohio. 

Responsibilities 

• Conduct outbound calls to prospective clients, overcome objections, and transfer qualified prospects to insurance agents.
• Ability to quickly build rapport with clients over phone, email, and text
• Run sales process effectively with organized notes and tasks for follow-ups
• Clearly articulate Matic value proposition to the consumer
• Achieve sales targets for calls, transfers, conversion, and quality
• Working with sales manager and trainer on licensing to become an agent

Requirements

• Ability to overcome objections and handle adversity
• Strong work ethic and drive
• Must be a passionate individual that can convey the value of our message clearly
• Strong written skills to craft creative emails.
• Self starter mentality
• Ability to handle multiple priorities and demands in a fast-paced environment
• No college degree necessary

What We Offer 

• Guaranteed Base Pay: Competitive hourly rate of $19.23
• Monthly Bonus: Monthly performance bonuses with a monthly target of $500 and the potential to reach $1,300 based on total policies sold, policies per customer and close rate 
• Matic Stock Options - all employees have ownership in Matic
• Flexible Paid Time Off - take off as much time as you need - we support work / life balance
• Medical, Dental & Vision insurance - Matic pays 100% for employees 
• Health Savings Account  - with monthly employer contribution
• 401(k) Retirement Plan Option
• Voluntary Life, Accident and Short-Term Disability Insurance 
• Continuing education -  licensing and professional development paid for by Matic.
• Career advancement - we have a culture that prioritizes internal promotion and career growth 
• A TRUE team culture - One Team, One Dream is our company motto
• Frequent team events & activities - happy hours, charity events, game nights, volleyball/kickball teams, etc.
• Modern and casual office environment with various amenities - ping pong table, coffee/espresso bar, flavored water bar, etc.

About Matic

Matic is a startup with ample opportunities for growth. Since 2014, Matic has changed the landscape of the insurtech industry by integrating insurance within the home and auto ownership experience. Today, Matic’s digital insurance marketplace has over 40 A-rated home and auto carriers, as well as distribution partners in industries ranging from mortgage origination and servicing to banking, auto financing, and much more.

We hire rock stars who are passionate about owning their work and are obsessed with finding a better way. Working at Matic means working collaboratively towards one common goal; we are one team with one dream. We have a fast-paced culture that is driven by quality, transparency, and of course fun.

Here at Matic we have multiple success stories through hiring people with OR without previous sales experience. 

Many of our Inside Sales Representatives were doing before continuing their career at Matic: 

• Inside Sales, Outside Sales, or Account Managers
• Door-to-Door Sales
• Business Development Reps or Lead Generators
• Servers, Bartenders, or Hospitality Workers
• Field Marketers or Direct Marketers
• Teachers or Educators
• High School, College, or Professional Athletes
• Transitioning Military Service Members & Veterans

Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. This position does not offer sponsorship.

About Us:   

At Jacco & Associates, we believe in Transformative Partnerships Built on Support From Concept to Reality. We are a manufacture’s representative that works with Owners, Contractors, and Engineers to specify/ provide HVAC equipment that suites the needs of every application. Our Factory Trained Engineer’s have an in depth knowledge of all lines we represent in an effort to empower our people to make the best decisions for the project to maintain timeline.  

Role: Outside Sales 

You will play a crucial role as part of the Sales team helping to promote the Jacco brand. This is an exciting time for us with explosive growth and representation of the best products in the industry. We are looking for results-oriented team members that take pride in the products and services they can offer to their customers and colleagues. You will assist with the execution of projects from estimates through closeout. This is a great opportunity to learn the ins and outs of major projects while gaining exposure to our impressive portfolio of work.  

Responsibilities:   

• Build and maintain strong relationships with mechanical contractors and related industry partners within the assigned territory. 

• Identify, develop, and pursue new business opportunities while growing existing customer accounts. 

• Conduct regular customer meetings, jobsite visits, product presentations, and demonstrations to promote solutions and support project development. 

• Assess customer project requirements and recommend appropriate products and technical solutions. 

• Partner with internal teams to ensure successful project execution and a high level of customer satisfaction. 

• Maintain accurate records of sales activities, pipeline development, and market insights, providing regular updates to leadership. 

• Represent the company at industry events, trade shows, and networking opportunities to strengthen market presence and generate new business. 

Requirements:  

• High School Diploma or equivalent. 

• Experience within the HVAC or Manufacturing industry  

• Proficiency in Microsoft office programs is required.  

• Great communication and collaboration skills.  

  Estimated Salary: $70,000- $80,000 annually, with flexibility based on experience and skills with sales-based commission 

Jacco provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

Hybrid Position – Work from Home & In-Office (Westerville, OH)

Launch or elevate your sales career with a high-growth digital marketing leader. Whether you're just starting out or you're a seasoned Inside Sales professional, Hibu offers a dynamic, fast-paced environment where your drive, creativity, and passion for helping small businesses thrive will be rewarded.

Compensation & Career Growth

• Year 1 On-Target Earnings: $50–60K+ (Base + Uncapped Commission + Monthly Bonuses)
• Year 2 Average Earnings: $71.8K+ with significant upside potential
• Uncapped commissions and performance bonuses mean your earning potential is in your hands

What You’ll Do

As a Business Development Representative, you’ll be at the forefront of our Inside Sales team, connecting with small and medium-sized businesses nationwide. You’ll identify their needs, present tailored digital marketing solutions, and build long-term relationships that drive real results.

• Start the conversation: Interact with warm leads through strategic calls, emails, and social outreach
• Consult with confidence: Deliver compelling sales presentations that showcase Hibu’s all-in-one digital platform — websites, SEO/SEM, display ads, social media, and more
• Close deals: Drive revenue by converting prospects into loyal clients
• Build relationships: Serve as a trusted advisor, helping clients grow their business through strategic marketing
• Stay sharp: Continuously learn and master Hibu’s products, tools, and sales techniques
• Thrive in a fast-paced environment: Compete, collaborate, and celebrate wins with a high-energy team

Want to know more before going any further? Check out this short video of who we are, and we are sure you will want to explore further: https://video.hibu.com/watch/HovfMuAyhhhUwShCo6eryi? 

Who You Are

We’re looking for high-potential talent and experienced sales pros who are ready to make an impact.

• Passionate about sales, digital marketing, and helping small businesses succeed
• Comfortable with outbound calling and prospecting
• Tech-savvy and quick to learn new systems
• Self-motivated, goal-oriented, and driven by results
• Excellent communicator with strong time management skills
• Able to work independently and as part of a team
• Background check required

Why Hibu?

• Competitive base salary + uncapped commissions
• Paid training to set you up for success
• Medical, dental, vision, life & disability insurance
• Paid holidays, personal days & vacation
• Team culture built on collaboration, recognition, and fun
• Career development and advancement opportunities

Our Culture

At Hibu, we celebrate diversity, innovation, and integrity. We’re a team of passionate professionals who believe in doing the right thing—for our clients, our colleagues, and our community. If you're looking for a company that invests in its people and empowers you to succeed, we want to hear from you.

Ready to grow your career in Inside Sales? Apply today and let’s build something great together.

Position Overview

Woolpert is hiring a Deputy Survey Project Manager to join our dynamic Transportation team in one of our Dayton, Cincinnati or Columbus offices, who will assist in taking the helm of transformative transportation geospatial infrastructure projects, driving innovation and precision every step of the way. From overseeing route surveys with cutting-edge technologies like photogrammetry, lidar (mobile, aerial, UAS and terrestrial), and advanced mapping techniques, to managing right-of-way maps, construction surveys, and state land surveying services, your leadership will help shape the future.

Collaborating with dynamic, cross-functional teams, you’ll craft detailed, high-quality deliverables that meet and exceed expectations. Your role goes beyond project leadership—you’ll build lasting client partnerships, foster growth opportunities, and secure repeat business with the Ohio Department of Transportation (ODOT) and local municipalities.

We are unable to provide visa sponsorship for this position.  Applicants must already possess work authorization in the country the job is located.

What You Will Do:

• Project Leadership

  • Assist in management of projects related to surveying for transportation infrastructure.
  • Prepares scopes of work and estimates for survey and mapping projects, including review of manhour estimates to ensure compliance against budgeted hours
  • Provides technical expertise and leadership in the project definition and planning phases.
  • Participate in scoping meetings with clients to determine project needs and requirements
  • Coordinate planning, scheduling, and data development processes.
  • Collaborate with senior management to resolve schedule and budget challenges as they arise and implement corrective action plans when deviations from budgets and/or schedules are evident. 
  • Keeps accurate notes, records, and meeting minutes to document workflow procedures and client standards.

  Team Collaboration

  • Analyze project resource needs and work with internal survey, photogrammetry and lidar teams to create detailed scopes, budgets and schedules for projects.
  • Responsible for advancement of project quality control and quality assurance processes, including updating project status documentation as deliverables are completed.
  • Works with team leaders to perform project assignments, drive resource planning, and assist in development of skills of other personnel.
  • Collaborate with survey, photogrammetry and lidar teams to deliver detailed and accurate project deliverables.
  • Provide oversight, reporting, and guidance throughout the project lifecycle.

  Technical Expertise

  • Performs QA/QC for difficult or complex boundary surveys and provides documented feedback for production staff to implement in future deliverables.
  • Review and perform quality control of final AutoCAD Civil 3D and Bentley Open Roads Designer mapping deliverables, often derived from multiple technologies.
  • Assists with the preparation of roadway right-of-way plans and conducts QA/QC of right-of-way plans.
  • Prepares or reviews survey reports and legal descriptions.
  • Performs research and interpretation of government files, utilities, and public records documents.
  • Assist in management and execution of various types of surveys using conventional and advanced technologies (photogrammetry, lidar)

  Client Relationship Management

  • Contribute to the growth of the organization by identifying opportunities for client expansion including State DOTs, transit authorities, cities and/or counties within Ohio.
  • Acts as technical expertise and representative of the firm at various functions, as needed
  • Foster repeat business by ensuring client satisfaction and delivering quality projects.
  • Develop and improve strategies to increase engagement with Ohio DOT and other stakeholders.

What You Will Bring:

• Licensure/Certification

  • LSIT Certification required, Ohio PLS a plus.

  Experience and Proficiency

  • 10+ years in the Survey/Geospatial industry.
  • 3+ years managing survey/geospatial transportation tasks.
  • Bachelor's Degree required
  • ODOT project experience preferred.
  • Proficient in surveying techniques and geospatial technologies (e.g., lidar, photogrammetry).
  • Working knowledge of industry-standard software (e.g., MicroStation ORD, AutoCAD Civil 3D, Trimble Business Center).
  • Excellent communication skills – written and verbal
  • Ability to translate technical geospatial concepts into understandable language for non-technical stakeholders.
  • Must be able to respond effectively to sensitive inquiries from clients, regulatory agencies, and/or members of the business community.
  • Proficiency in Microsoft Office tools
  • Possess attention to detail and accept an ownership mentality for ensuring data accuracy, deliverable quality, and adherence to established procedures, standards and policies.
  • Possess a proactive mindset to anticipate risks and ask questions before problems grow.
  • Strong organization skills to manage multiple priorities in a fast-paced environment
  • Ability to work both independently and collaboratively

  Other Requirements

  • Ability to travel for client visits, conferences and company functions.
  • Pre-employment verification, drug screening and satisfactory driving record required.

Benefits You Will Love

Certified as a Great Place to Work, Woolpert is one of the fastest-growing architecture, engineering, and geospatial companies in the world. With over 75 offices and countless projects around the globe, you’ll work on meaningful assignments that improve quality of life around the world. In addition to offering competitive pay, we provide employees with a robust set of unique benefits, including:

• Freedom to Work program: Set your own schedule and location (as appropriate).
• Principal program: Earn the opportunity to become an owner of the firm.
• Flexible paid time off/vacation: Take time off when it makes sense for you and your team.
• Career development: Explore a wide range of learning and growth opportunities within and across industries.
• Health, life, vision, and dental insurance: Cover all your medical bases.
• Paid sick time, retirement plan, fitness reimbursement, pet insurance, identity protection, technology stipend, employee assistance program, and more!

#LI-MK1

#LI-Hybrid

Reports To: Director of Clinical Services

About Luminary Hospice: 

At Luminary Hospice, we are a mission-driven organization that empowers our team members to shape our culture in order to allow them to provide the highest quality support to patients and families throughout their entire end-of-life journey. 

Our mission is to deliver personalized care that radiates compassion and preserves dignity for all that we are honored to serve on their end-of-life journey. We are centered on caring for the whole person – with expert medical care, pain management as well as emotional and spiritual support along with resources, information, and emotional support for families and caregivers.  

About the role: 

The PRN Music Therapist is responsible for assessing and developing a Care Plan for patients age, emotional wellbeing, physical health, communication ability, and cognitive skills through musical responses to meet the needs of patients and their families, promoting the quality of life for terminally ill patients and their families and participation of the development of the hospice interdisciplinary team care plan.

Job Responsibilities: 

1. Assesses hospice and palliative care patients of all ages to identify needs and provide interventions that meet individual needs.
2. Identifies and documents problems, and sets developmentally appropriate goals, time frames, and interventions.
3. Provides and documents direct patient care according to the Care Plan, within set target dates, and according to all departmental policies.
4. Designs music sessions for individuals and groups based on client needs. Provides basic and specialized teaching as required in the Plan of Care and documents the response of patients and/or family in the patient's record
5. Regularly evaluates patient's progress, takes prompt action when any change in the patient's condition is noted or reported, and terminates care when goals of management are attained for patients of all ages. Participates in treatment planning, ongoing evaluation and follow-up.
6. Communicates effectively and tactfully with clients, recognizing their age, cultural diversity, needs, abilities and physical condition.
7. Perform additional job duties as assigned

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job.  The incumbents may be requested to perform job-related tasks other than those stated in this description.  

Job Qualifications: 

• Bachelor's degree in therapy or related fields, required. Master's degree in Music Therapy or related healthcare field, preferred. Maintain an active Board Certification in Music Therapy for the state practicing. Maintains an active CPR certification. At least 2-5 years of experience in the healthcare management, hospice or palliative care and/or training in end-of-life care, preferred. At least 1 year of experience with Medicare Hospice Certification as well as CHAP guidelines, preferred. Knowledge hospice care and the services provided to patient and family/caregiver through an interdisciplinary group.
• Proficient in MS Office applications and ability to learn department and job-specific software systems
• Demonstrate organizational skills. Demonstrate effective verbal and written communication skills
• Demonstrate analytical skills when problem-solving. Demonstrate high attention to detail and a high degree of accuracy.

Core Competencies:

• Communication: Demonstrate knowledge to reply and receive information to and from others.
• Customer Service: Works with customers to assess their needs in an effort to meet/exceed requirements and expectations.
• Emotional Intelligence: Demonstrates knowledge on how to manage oneself and how to interact successfully with others.
• Time Management: Demonstrate ability to manage your time productively and efficiently.

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

While performing the duties of this job, the employee is frequently required to sit or stand. The employee must occasionally lift and/or move up to 50 pounds. 

Equal Employment Opportunity: 

Luminary Hospice is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate against any applicant or employee based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. We are committed to providing a work environment free from discrimination and harassment, where all individuals are treated with respect and dignity. All employment decisions at Luminary Hospice are based on business needs, job requirements, and individual qualifications. 

Compensation and Benefits: 

PRN roles are not eligible for benefits.

Reports To: Director of Clinical Services 

About Luminary Hospice:

At Luminary Hospice, we are a mission-driven organization that empowers our team members to shape our culture in order to allow them to provide the highest quality support to patients and families throughout their entire end-of-life journey.

Our mission is to deliver personalized care that radiates compassion and preserves dignity for all that we are honored to serve on their end-of-life journey. We are centered on caring for the whole person – with expert medical care, pain management as well as emotional and spiritual support along with resources, information, and emotional support for families and caregivers. 

About the role:

The PRN Registered Nurse Case Manager plans, organizes, and directs hospice care and is experienced in nursing, with an emphasis on community health education/experience.  The professional nurse builds from the resources of the community to plan and direct services to meet the needs of individuals and families within their homes and communities.  

Job Responsibilities:

Patient Care 

1. Completes an initial, comprehensive, and ongoing comprehensive assessment of the patient and family to determine hospice needs.  Provides a complete physical assessment and history of current and previous illness(es). 
2. Provides professional nursing care by utilizing all elements of the nursing process. 
3. Assesses and evaluates patient’s status by: 
4. Writing and initiating a plan of care 
5. Regularly re-evaluating patient and family/caregiver needs 
6. Participating in revising the plan of care as necessary 
7. Initiates the plan of care and makes necessary revisions as patient status and needs change. 
8. Uses health assessment data to determine nursing diagnosis. 
9. Develops a care plan that establishes goals, based on nursing diagnosis and incorporates palliative nursing actions. Includes the patient and the family in the planning process. 
10. Initiates appropriate preventive and rehabilitative nursing procedures.  Administers medications and treatments as prescribed by the physician in the physician’s plan of care. 
11. Counsels the patient and family in meeting nursing and related needs. 
12. Provides health care instructions to the patient as appropriate per assessment and plan. 
13. Assists the patient with the activities of daily living and facilitates the patient’s efforts toward self-sufficiency and optional comfort care. 
14. Acts as Case Manager when assigned by Clinical Supervisor and assumes responsibility for coordinating patient care for assigned caseload.   

Communication 

1. Completes, maintains, and submits accurate and relevant clinical notes regarding the patient’s condition and care given.  Records pain/symptom management changes/outcomes as appropriate. 
2. Communicates with the physician regarding the patient’s needs and reports changes in the patient’s condition; obtains/receives physicians’ orders as required. 
3. Communicate with community health-related persons to coordinate the care plan. 
4. Teach the patient and family/caregiver self-care techniques as appropriate.  Provides medication, diet, and other instructions as ordered by the physician and recognizes and utilizes opportunities for health counseling with patients and families/caregivers.  Works in concert with the interdisciplinary group. 
5. Provides and maintains a safe environment for the patient. 
6. Assists the patient's family/caregiver and other team members in providing continuity of care. 
7. Works in cooperation with the family/caregiver and hospice interdisciplinary group to meet the emotional needs of the patient and family/caregiver. 
8. Attends interdisciplinary group meetings. 

Additional Duties 

1. Participates in on-call duties as defined by the on-call policy. 
2. Ensures that arrangements for equipment and other necessary items and services  
   are available. 
3. Supervises ancillary personnel and delegates responsibilities when required. 
4. Assumes responsibility for personal growth and development and maintains and upgrades professional knowledge and practice skills through attendance and participation in continuing education and in-service classes. 
5. Fulfills the obligation of requested and/or accepted case assignments. 
6. Actively participates in quality assessment performance improvement teams and activities.  

Job Qualifications: 

1. Graduate of an accredited school of nursing.  Preferred, One (1) to two (2) years of recent acute care experience in an institutional setting, and one (1) to two (2) years of recent experience in home care. 
2. Current licensure in State and CPR certification. 
3. Bachelor’s degree, with one (1) year of hospice care experience preferred. 
4. Management experience is not required.  Responsible for supervising hospice aides. 
5. Excellent observation, verbal and written communication skills, problem-solving skills, basic math skills; nursing skills per competency checklist. 
6. Prolonged or considerable walking or standing.  Able to lift, position, and/or transfer patients.  Able to lift supplies and equipment.  Considerable reaching, stooping bending, kneeling, and/or crouching.  Visual acuity and hearing to perform required nursing skills. 
7. Must be a licensed driver with an automobile that is insured in accordance with state/or organization requirements and is in good working order. 

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand. The employee must occasionally lift and/or move up to 50 pounds. 

Equal Employment Opportunity:

Luminary Hospice is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate against any applicant or employee based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. We are committed to providing a work environment free from discrimination and harassment, where all individuals are treated with respect and dignity. All employment decisions at Luminary Hospice are based on business needs, job requirements, and individual qualifications.

Compensation and Benefits:

PRN roles are not eligible for benefits. 

Job Summary

The Customer Service Representative provides essential support to underwriters, agents, customers, and internal teams across both commercial and personal lines. This role ensures exceptional service, accurate processing, and efficient communication while maintaining a strong working knowledge of carrier guidelines and internal procedures.

Candidates considered for this role will ideally be located in the Columbus, OH area and work remotely with occasional ask to travel short distances.

Position Responsibilities

• Support new business and renewal underwriters, agents, customers, and internal staff across commercial and personal lines.
• Respond to agent inquiries via phone, email, and other communication channels, offering guidance and information on commercial lines products.
• Deliver high‑quality customer service in the daily servicing of new and renewal business.
• Provide clerical support, quoting assistance, and other administrative activities as needed.
• Process incoming and outgoing correspondence accurately and efficiently.
• Maintain working knowledge of carrier coverage forms, automation systems, eligibility requirements, and program details.
• Adhere to customer service standards outlined in procedure manuals, process documents, and leadership directives.
• Document all relevant activity within the Agency Management System.
• Perform additional duties as assigned.

Minimum Qualifications

• Minimum 1 year of insurance experience.
• Ability to obtain and maintain a valid Property & Casualty Insurance License within 90 days of employment.
• High school diploma, GED, or equivalent experience.
• Ability to read, analyze, and interpret technical journals, financial reports, and legal documents.
• Ability to respond professionally to inquiries from customers, regulatory agencies, and business partners.
• Strong written and verbal communication skills, with the ability to present information effectively to management and external groups.
• Ability to provide fractions, percentages, ratios, and proportions to practical business situations.
• Proficiency with email, record-keeping systems, databases, word processing, spreadsheets, and related office software.
• Above-average knowledge of Microsoft Office is required.
• Valid Driver's License

Reports To: Director of Clinical Services

About Luminary Hospice:

At Luminary Hospice, we are a mission-driven organization that empowers our team members to shape our culture in order to allow them to provide the highest quality support to patients and families throughout their entire end-of-life journey. 

Our mission is to deliver personalized care that radiates compassion and preserves dignity for all that we are honored to serve on their end-of-life journey. We are centered on caring for the whole person – with expert medical care, pain management as well as emotional and spiritual support along with resources, information, and emotional support for families and caregivers.  

About the role:  

The Masters of Social Worker contracted or employed through the organization is responsible for the implementation of standards of care for medical social work services and for adherence to all conditions in the Service or Employment Agreement.  

Job Responsibilities: 

1. Assesses the psychosocial status of patients and families/caregivers related to the patient's terminal illness and environment and communicates findings to the registered nurse and other members of the interdisciplinary group.  Provides an assessment in the patient's identified residence and assistance when this is not safe, and another plan is required. 
2. Carries out social evaluations, including family dynamics, caregiver abilities, communication patterns, high risks for suicide, neglect, or abuse, and plans intervention based on evaluation findings.  Counsels patient and family/caregivers as needed in relationship to stress, and other identified coping difficulties. Provides crisis intervention when necessary. 
3. Assesses for, and educates interdisciplinary groups, on any special needs related to the culture of the patient and family. Includes communication, role of family, space, and any special traditions or taboos. 
4. Maintains clinical records on all patients referred to social work. 
5. Educates patients and families on, and assists in, the preparation of advanced directives. 
6. Provides information and referral services for organization patients and families/caregivers regarding practical and environmental needs. 
7. Provides information to patients and families/caregivers and community agencies. 
8. Serves as liaison between patients and families/caregivers and community agencies. 
9. Maintains collaborative relationships with organization personnel to support patient care. 
10. Maintains and develops contracts with public and private agencies as resources for patients and personnel. 
11. Participates in the development of the individualized plan of care, involving the patient and family, and attends regularly scheduled interdisciplinary group meetings, assisting the team in recognizing the effects of the psychosocial stresses on the symptoms of the terminal illness. 
12. Assists physician and other team members in understanding significant social and emotional factors related to health problems and death/dying issues. 
13. Actively participates in quality assessment performance improvement teams and activities. 
14. Assists family and patient in planning for funeral arrangements, and financial, legal, and health care decision responsibilities.
15. Other duties as delegated by the Clinical Supervisor.  

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job.  The incumbents may be requested to perform job-related tasks other than those stated in this description.  

Job Qualifications: 

1. A graduate of a master’s program in social work (MSW) accredited by the Council on Social Work Education  

OR  

1. A graduate of a bachelor’s program in social work accredited by the Council on Social Work Education.  Meets personnel qualifications stated in §418.114(b)(3). 
2. Minimum of one (1) years of experience in health care, hospice experience preferred. Understands hospice philosophy, and issues of death/dying. 
3. Experience in hospice care preferred. 
4. Demonstrates good verbal and written communication, and organization skills. 
5. Possesses and maintains current CPR Certification. 
6. Must be a licensed driver with an automobile that is insured in accordance with state or organization requirements and is in good working order.  

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

While performing the duties of this job, the employee is frequently required to sit or stand. The employee must occasionally lift and/or move up to 50 pounds. 

Equal Employment Opportunity: 

Luminary Hospice is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate against any applicant or employee based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. We are committed to providing a work environment free from discrimination and harassment, where all individuals are treated with respect and dignity. All employment decisions at Luminary Hospice are based on business needs, job requirements, and individual qualifications. 

Compensation and Benefits: 

Luminary Hospice offers a competitive compensation package, along with a comprehensive benefits package that includes health, dental, and vision insurance, retirement savings options, and more. Our benefits are designed to support your health, well-being, and long-term financial goals. 

Reports To: Director of Clinical Services   

About Luminary Hospice: 

At Luminary Hospice, we are a mission-driven organization that empowers our team members to shape our culture in order to allow them to provide the highest quality support to patients and families throughout their entire end-of-life journey. 

Our mission is to deliver personalized care that radiates compassion and preserves dignity for all that we are honored to serve on their end-of-life journey. We are centered on caring for the whole person – with expert medical care, pain management as well as emotional and spiritual support along with resources, information, and emotional support for families and caregivers.  

About the role: 

The PRN Chaplain is responsible for the provision of spiritual care services to patients and families/caregivers of Luminary Hospice, either directly or through coordination of care with other spiritual counselors.  

Job Responsibilities: 

1. Assures spiritual assessment of patients and families/caregivers in the hospice program and appropriate services are rendered in a timely manner.  

2. Facilitates the development of the individualized the plan of care by participating in the comprehensive assessment to meet identified spiritual needs.  

3. Provides direct spiritual care to patients and families/caregivers. 

4. Serves as liaison and support to community chaplains and spiritual counselors.  

5. Maintains records of spiritual care services utilization and related activities for quality assurance, program development, and policies and procedures review and revision.  

6. Documents direct services and ongoing communication with community chaplains and spiritual counselors.  

7. Attends patient care conferences and interdisciplinary group meetings as a member of the interdisciplinary group.  

8. Provides consultation, education, and support to the interdisciplinary group on spiritual care.  

9. Recruits community chaplains, spiritual counselors, and spiritual care volunteers adequate to meet patient and family/caregiver needs by developing community contacts and offering education through congregations about hospice care.  

10. Provides for funeral or memorial services for patients as requested.  

11. Plans periodic memorial services to meet the needs of personnel, volunteers, and community clergy/spiritual counselors working with the hospice team.  

12. Assists in supervision of spiritual care volunteers when assigned to patients/ families/caregivers.  

13. Actively participates in quality assessment performance improvement teams and activities.  

14. Accepts and performs other related duties and responsibilities as required.   

Job Qualifications: 

1. Graduate of accredited seminary or school of theology (BD, MDiv or equivalent theological degree).  Experience working with death and dying, individuals/family/caregiver.  

2. Ability to work as member of interdisciplinary group.  

3. Comfort in an interfaith setting.  

4. Ability to accept different lifestyles, cultures, beliefs, and values.  

5. Ability to network with community clergy and congregations.  

6. Knowledge of and commitment to hospice philosophy of care.  

7. Hospice/ experience preferred.  

8. Must be a licensed driver with an automobile that is insured in accordance with state or organization requirements and is in good working order.  

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

While performing the duties of this job, the employee is frequently required to sit or stand. The employee must occasionally lift and/or move up to 50 pounds. 

Equal Employment Opportunity: 

Luminary Hospice is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate against any applicant or employee based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. We are committed to providing a work environment free from discrimination and harassment, where all individuals are treated with respect and dignity. All employment decisions at Luminary Hospice are based on business needs, job requirements, and individual qualifications. 

Compensation and Benefits: 

PRN roles are not eligible for benefits.

Reports To: Director of Clinical Services 

About Luminary Hospice:

At Luminary Hospice, we are a mission-driven organization that empowers our team members to shape our culture in order to allow them to provide the highest quality support to patients and families throughout their entire end-of-life journey.

Our mission is to deliver personalized care that radiates compassion and preserves dignity for all that we are honored to serve on their end-of-life journey. We are centered on caring for the whole person – with expert medical care, pain management as well as emotional and spiritual support along with resources, information, and emotional support for families and caregivers. 

About the role:

The Registered Nurse Case Manager plans, organizes, and directs hospice care and is experienced in nursing, with an emphasis on community health education/experience.  The professional nurse builds from the resources of the community to plan and direct services to meet the needs of individuals and families within their homes and communities.  

Job Responsibilities:

Patient Care 

1. Completes an initial, comprehensive, and ongoing comprehensive assessment of the patient and family to determine hospice needs.  Provides a complete physical assessment and history of current and previous illness(es). 
2. Provides professional nursing care by utilizing all elements of the nursing process. 
3. Assesses and evaluates patient’s status by: 
4. Writing and initiating a plan of care 
5. Regularly re-evaluating patient and family/caregiver needs 
6. Participating in revising the plan of care as necessary 
7. Initiates the plan of care and makes necessary revisions as patient status and needs change. 
8. Uses health assessment data to determine nursing diagnosis. 
9. Develops a care plan that establishes goals, based on nursing diagnosis and incorporates palliative nursing actions. Includes the patient and the family in the planning process. 
10. Initiates appropriate preventive and rehabilitative nursing procedures.  Administers medications and treatments as prescribed by the physician in the physician’s plan of care. 
11. Counsels the patient and family in meeting nursing and related needs. 
12. Provides health care instructions to the patient as appropriate per assessment and plan. 
13. Assists the patient with the activities of daily living and facilitates the patient’s efforts toward self-sufficiency and optional comfort care. 
14. Acts as Case Manager when assigned by Clinical Supervisor and assumes responsibility for coordinating patient care for assigned caseload.   

Communication 

1. Completes, maintains, and submits accurate and relevant clinical notes regarding the patient’s condition and care given.  Records pain/symptom management changes/outcomes as appropriate. 
2. Communicates with the physician regarding the patient’s needs and reports changes in the patient’s condition; obtains/receives physicians’ orders as required. 
3. Communicate with community health-related persons to coordinate the care plan. 
4. Teach the patient and family/caregiver self-care techniques as appropriate.  Provides medication, diet, and other instructions as ordered by the physician and recognizes and utilizes opportunities for health counseling with patients and families/caregivers.  Works in concert with the interdisciplinary group. 
5. Provides and maintains a safe environment for the patient. 
6. Assists the patient's family/caregiver and other team members in providing continuity of care. 
7. Works in cooperation with the family/caregiver and hospice interdisciplinary group to meet the emotional needs of the patient and family/caregiver. 
8. Attends interdisciplinary group meetings. 

Additional Duties 

1. Participates in on-call duties as defined by the on-call policy. 
2. Ensures that arrangements for equipment and other necessary items and services  
   are available. 
3. Supervises ancillary personnel and delegates responsibilities when required. 
4. Assumes responsibility for personal growth and development and maintains and upgrades professional knowledge and practice skills through attendance and participation in continuing education and in-service classes. 
5. Fulfills the obligation of requested and/or accepted case assignments. 
6. Actively participates in quality assessment performance improvement teams and activities.  

Job Qualifications: 

1. Graduate of an accredited school of nursing.  Preferred, One (1) to two (2) years of recent acute care experience in an institutional setting, and one (1) to two (2) years of recent experience in home care. 
2. Current licensure in State and CPR certification. 
3. Bachelor’s degree, with one (1) year of hospice care experience preferred. 
4. Management experience is not required.  Responsible for supervising hospice aides. 
5. Excellent observation, verbal and written communication skills, problem-solving skills, basic math skills; nursing skills per competency checklist. 
6. Prolonged or considerable walking or standing.  Able to lift, position, and/or transfer patients.  Able to lift supplies and equipment.  Considerable reaching, stooping bending, kneeling, and/or crouching.  Visual acuity and hearing to perform required nursing skills. 
7. Must be a licensed driver with an automobile that is insured in accordance with state/or organization requirements and is in good working order. 

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand. The employee must occasionally lift and/or move up to 50 pounds. 

Equal Employment Opportunity:

Luminary Hospice is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate against any applicant or employee based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. We are committed to providing a work environment free from discrimination and harassment, where all individuals are treated with respect and dignity. All employment decisions at Luminary Hospice are based on business needs, job requirements, and individual qualifications.

Compensation and Benefits:

Luminary Hospice offers a competitive compensation package, along with a comprehensive benefits package that includes health, dental, and vision insurance, retirement savings options, and more. Our benefits are designed to support your health, well-being, and long-term financial goals.                                  

Job Title/Position: Vice President of Business Development

Location: Remote, United States 

Reports To: Chief Growth Officer 

About Luminary Hospice:

At Luminary Hospice, we are a mission-driven organization that empowers our team members to shape our culture in order to allow them to provide the highest quality support to patients and families throughout their entire end-of-life journey.

Our mission is to deliver personalized care that radiates compassion and preserves dignity for all that we are honored to serve on their end-of-life journey. We are centered on caring for the whole person – with expert medical care, pain management as well as emotional and spiritual support along with resources, information, and emotional support for families and caregivers. 

About the role:

The Vice President of Business Development is a strategic and hands-on leader responsible for driving census growth and referral development across all markets. Reporting directly to the Chief Growth Officer, this role partners closely with Hospice Care Consultants (HCCs) and market leaders to develop and execute sales strategies, strengthen referral partnerships, and achieve revenue goals.

This leader will build a culture of accountability, coaching, and performance, ensuring that Luminary Hospice is recognized as the provider of choice in every community we serve.

Job Responsibilities: 

• Sales Leadership & Strategy
          •       Collaborate with the Chief Growth Officer to design, implement, and refine sales strategies aligned with organizational growth goals.
          •       Translate organizational objectives into actionable field sales plans, KPIs, and performance metrics.
          •       Monitor performance against targets, identifying trends, risks, and opportunities.

• Team Development & Coaching
          •       Directly oversee Hospice Care Consultants in the field, ensuring consistent execution of sales strategies.
          •       Provide ongoing coaching, training, and mentorship to HCCs to enhance referral development skills.
          •       Foster a high-performance culture built on accountability, recognition, and professional growth.

• Market & Business Development
          •       Build and maintain strong relationships with key referral sources, including physicians, hospitals, skilled nursing facilities, and community partners.
          •       Partner with Executive Directors and operational leaders to ensure alignment between sales activity, census growth, and patient care delivery.
          •       Conduct regular field visits with HCCs to model best practices and support market development

• Collaboration & Reporting
          •       Work closely with cross-functional teams (marketing, operations, HR) to ensure alignment on messaging, brand positioning, and recruitment of top talent.
          •       Provide accurate and timely reporting on sales performance, referral trends, and competitive intelligence to the Chief Growth Officer.
          •       Contribute to the development of growth forecasts and market expansion strategies.
  
  

Job Qualifications: 

        •       Bachelor’s degree in Business, Marketing, Healthcare Administration, or related field (Master’s preferred).
        •       7+ years of progressive sales leadership experience in hospice.
        •       Proven ability to lead field-based sales teams to exceed census and revenue targets.
        •       Strong knowledge of hospice referral networks, healthcare regulations, and payer models.
        •       Excellent communication, coaching, and relationship-building skills.
        •       Data-driven mindset with ability to translate metrics into actionable strategies. 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is frequently required to sit or stand. The employee must occasionally lift and/or move up to 50 pounds. 

Equal Employment Opportunity:

Luminary Hospice is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate against any applicant or employee based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. We are committed to providing a work environment free from discrimination and harassment, where all individuals are treated with respect and dignity. All employment decisions at Luminary Hospice are based on business needs, job requirements, and individual qualifications.

Compensation and Benefits:

Luminary Hospice offers a competitive compensation package, along with a comprehensive benefits package that includes health, dental, and vision insurance, retirement savings options, and more. Our benefits are designed to support your health, well-being, and long-term financial goals.

Capital Door Solutions, a DH Pace Company, Inc. aspires to hire an Outside Entry Door Commercial Sales Representative in Columbus, Ohio who will specialize in building relationships and selling commercial doors and door products. If you have a strong aptitude for business development, please apply!

RESPONSIBILITIES:

• Meet with decision makers to influence the purchase of our comprehensive line of commercial doors and related door products and services.
• Communicate with customers to develop sales opportunities and/or solve problems, consultative sales
• Cultivate sales within commercial and industrial buildings owners/managers, hospitals, colleges, K-12 and municipalities in Columbus, Ohio and the surrounding areas
• Meet or exceed sales and gross profit performance standards
• Provide timely, accurate estimates and proposals
• Meet with existing and prospective customers, assess customers’ needs, and sell technical and mechanical goods and services
• Develop scope of work for each proposal and personally handle every detail from initial call to closing the sale
• Follow up quickly to close customer projects and participate in project management when necessary
• Maintain and update Customer Relationship Management System (CRM) daily
• Other duties as assigned

 REQUIREMENTS:

• Bachelor’s degree, highly preferred
• Minimum three (3) years outside sales experience
• Possess an ability for technical applications and mechanical systems
• Experience with Blue Prints/Plans and Specs highly desired
• Must have an outgoing personality and a natural affinity for taking care of customers
• Must possess a Valid Driver’s License
• Other duties as assigned

DH Pace Company Inc. aspires to hire an Outside Commercial Sales Representative in Columbus, Ohio who will specialize in building relationships and selling commercial doors and door products. If you have a strong aptitude for business development, please apply!

RESPONSIBILITIES:

• Meet with decision makers to influence the purchase of our comprehensive line of commercial doors and related door products and services.
• Communicate with customers to develop sales opportunities and/or solve problems, consultative sales
• Cultivate sales within commercial and industrial buildings owners/managers, hospitals, colleges, K-12 and municipalities in Columbus, Ohio and the surrounding areas
• Meet or exceed sales and gross profit performance standards
• Provide timely, accurate estimates and proposals
• Meet with existing and prospective customers, assess customers’ needs, and sell technical and mechanical goods and services
• Develop scope of work for each proposal and personally handle every detail from initial call to closing the sale
• Follow up quickly to close customer projects and participate in project management when necessary
• Maintain and update Customer Relationship Management System (CRM) daily
• Other duties as assigned

 REQUIREMENTS:

• Bachelor’s degree, highly preferred
• Minimum three (3) years outside sales experience
• Possess an ability for technical applications and mechanical systems
• Experience with Blue Prints/Plans and Specs highly desired
• Must have an outgoing personality and a natural affinity for taking care of customers
• Must possess a Valid Driver’s License
• Other duties as assigned

Welcome to Vaco – an uncommon company with an empowered culture. At Vaco, we welcome talented innovators seeking a collaborative environment where creative freedom rings.  

Since 2002, we have expanded to more than 40 locations, and we have no plans of slowing down anytime soon. We are seeking big thinkers to lead us into the future and explore the career of a lifetime. 

• Ranked the #1 Best Staffing Firm to Work for in North America by Staffing Industry Analysts (Category: 500+ Employees) 

• An Inc. 5000 fastest growing private company in America every year since 2007! 

Description:  

This role is responsible for generating sales, increasing revenue and profitability.  This position establishes and develops client relationships as well as works with one or more recruiters to fulfill open job orders. The position will collaborate with business stakeholders, business leaders and subject matter experts to plan and deliver projects effectively and timely. 

Essential Job Functions: 

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. 

Duties and Responsibilities: 

• Establish and maintain target list developing client relationships.    

• Conduct prospecting activities including phone calls, “ad calls,” skills marketing, email, social media, in-person meetings, and other methods.    

• Generate new job orders weekly in line with performance objectives. 

• Manage new and open job orders from intake to fulfillment.    

• Utilize Bullhorn to log all activity, notes, and information vital to managing and growing a book of business as well as planning daily activities.    

• Collaborate with teammates to cross-sell and/or fulfill open positions across other lines of business and/or national practices as appropriate.    

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. 
 

Desired Competencies:  

• Customer/Candidate Focus - Builds strong customer relationships and delivers customer-centric solutions. 

• Results Oriented - Consistently achieves results, even under tough circumstances. 

• Communicates Effectively - Develops and delivers written and verbal communication that conveys clear understanding of different audiences and their levels of comprehension. Active listener to ensure clear understanding. 

• Planning Forethought and Alignment - Plans and prioritizes work to meet commitments aligned with organizational goals. 

• Interpersonal Intelligence - Understands self and others’ emotions and is able to manage self and others’ emotions to create a comfortable environment removing internal and external barriers to build rapport with others, including those with diverse opinions and beliefs, by acting with respect, dignity, and integrity. 

• Decision Quality -  Makes good and timely decisions that keep the organization moving forward. 

• Collaborative - Partners and connects with others to achieve shared goals or objectives, seeking input and inspiring others to value the same, building trust with each collaborative interaction. 

Education and Experience:  

• Bachelor’s Degree required.  

• Minimum 12-24 months selling accounting/financial project solutions or comparable client relations experience in audit, tax, and/or public accounting. 

• CPA, CFA, MBA or other professional designation a plus.