The Role

As an Account Director at Recorded Future, you will play a critical role in driving revenue growth by managing a portfolio of strategic enterprise accounts and generating new business. You’ll own the full sales cycle, from prospecting to close, while building trusted relationships with senior stakeholders in cybersecurity, IT, and procurement. This is a high-impact, quota-carrying role ideal for a strategic, driven, and customer-obsessed sales leader.

What You'll Do

New Business Acquisition

• Identify and pursue net-new logo opportunities through outbound prospecting, referrals, and channel networks
• Conduct strategic discovery to align cybersecurity needs with Recorded Future’s intelligence solutions
• Engage channel partners in joint go-to-market motions, leveraging their reach and relationships

Account Management

• Own and grow key enterprise accounts across multiple verticals
• Drive upsell, cross-sell, and renewal opportunities by identifying unmet needs and usage patterns
• Build strong, multi-threaded relationships across technical and executive audiences (CISO, CIO, VP of Security)
• Act as a trusted advisor, delivering insights and value beyond the initial sale
• Partner with Customer Success and other internal stakeholders to ensure seamless onboarding, support, and long-term customer value

Sales Execution & Forecasting

• Navigate complex, multi-stakeholder sales cycles lasting 6–12 months
• Apply MEDDPICC and value-based selling frameworks to qualify and advance deals
• Develop and present compelling proposals, with a strong grasp of both technical value and business ROI
• Use Salesforce, Clari, and Gong to manage pipeline health, track activity, and maintain forecast accuracy
• Handle objections and pricing conversations with clarity, confidence, and professionalism
• Consistently meet or exceed quarterly and annual revenue targets

Market Intelligence & Strategy

• Maintain a deep understanding of cybersecurity trends, competitive dynamics, and enterprise buying behavior
• Provide market feedback to internal teams to inform product, positioning, and roadmap priorities
• Operate with urgency, professionalism, and high standards of customer care

What You'll Bring

• The grit, curiosity, and resilience to thrive in a high-growth, fast-paced environment
• An entrepreneurial mindset with a proactive, self-starter attitude
• A customer-obsessed approach, with a desire to solve meaningful problems and deliver long-term value
• A collaborative and team-oriented; able to work cross-functionally and build internal champions
• Thoughtfulness, self-awareness, and composed under pressure

Preferred Qualifications

Experience

• 8+ years in enterprise SaaS or cybersecurity sales roles, with a focus on complex, multi-stakeholder deals
• Track record of consistently exceeding quota and driving territory growth
• Experience managing long sales cycles and closing 7-figure, multi-year contracts with Fortune 1000 clients
• Strong experience with direct sales and partner-driven go-to-market models

Skills

• Proficient in discovery, objection handling, and closing
• Deep knowledge of MEDDPICC and value-based consultative sales approaches
• Skilled in managing sales processes including approvals, legal reviews, and quoting workflows
• Comfortable engaging with C-level executives and adapting communication to a range of stakeholders
• Highly organized and operationally disciplined; fluent in tools like Salesforce, Clari, Gong

#LI-Remote

The Role:

As a Sr. Sales Engineer, you’ll partner closely with our LATAM region account teams to support enterprise customers and prospects in addressing their most pressing cybersecurity challenges. In this role, you’ll lead complex pilot engagements and guide the transition to successful onboarding of tailored solutions—ensuring strong outcomes and long-term customer success. The position requires a blend of cybersecurity expertise, technical engineering skills, analytical thinking, and strategic business acumen.

What You'll Do:

• Be a content creator, not just a consumer—drive the creation of new ideas, presentations, and technical approaches
• Engage directly with prospective clients to understand requirements, field technical questions, and deliver compelling product demos
• Plan and execute product proof of value (POV) engagements
• Develop and deliver sample use cases and analytical demo scenarios
• Document and maintain the technical sales process, ensuring clarity and consistency across the team
• Triage and resolve key analytical, technical, and operational challenges
• Drive user adoption across diverse use cases and customer environments
• Lead interactive, technical workshops to showcase product value

What You'll Bring:

• Ability to lead both technical and sales calls independently within 45–60 days
• Minimum 5 years' experience as a Sales Engineer or Intelligence Analyst/Officer
• Proven track record of success in a pre-sales role at a cybersecurity or threat intelligence organization
• Deep expertise in cybersecurity or threat intelligence, with hands-on or operational experience in at least one of the following areas:
• SOC/SIEM
• Vulnerability Management
• Incident Response / Red Team
• Threat Hunting / Threat Research
• OSINT or All-Source Intelligence
• Cyber Threat Intelligence (CTI)
• Strong communication and collaboration skills across technical and executive audiences
• Willingness to travel up to 30% (non-pandemic conditions)
• Relevant certifications (e.g., CISSP, Security+, CISM) preferred but not required

#LI-Remote

Are you passionate about web design and eager to embark on a fulfilling career in the field? If you've dabbled in website creation using platforms like Wix, Squarespace, or WordPress, have a background in customer service, are a problem solver and have a knack for creating engaging content, then Cloudbeds is looking for you!

This entry-level position offers a unique chance to provide customer support to our existing website customers while actively contributing to the new customer setup and onboarding process under the guidance of our seasoned Website Design team.

Location: Remote

Working shifts: 8 AM to 5 PM PST / 4 PM to 1 AM UTC 

What You Will Do:

• Managing the support tickets through our ticketing system from live customers with published websites while maintaining the required SLA 
• Managing all records and upkeep all task management systems related to websites services
• Working with and communicate directly and effectively with our different customer profiles through video calls, emails, and voice call
• Resolving and handling customer complaints, and ability to handle deadline-driven pressure
• Taking customer scoping, content collection, and revision calls then coordinating the customer requirements with website designers 
• Gathering property details and website requirements then organizing the information for the website designer’s reference
• Proactively communicating with customers and providing timely updates on the project progress
• Managing multiple account timelines, completing of requirements, and communicating priorities with the website designers to meet deadlines agreed with the customer 
• Overseeing the timely completion of website builds and ensuring that the quality of the website meets the customer requirements 
• Assisting the customer in acquiring domain names, updating domain settings, and publishing websites 
• Assisting website designers in onboarding customers: Editing the published websites based on the requirements of the customers using our in-house website builder 
• Investigating website errors, cases, or supporting, researching, and suggesting website support process improvement 
• Using a consultative approach in maintaining our high quality, professional, hospitality websites and communicating with all customers 
• Handling the creation of landing pages or single-page websites 
• Managing internal escalations and coordinating with internal teams to give website onboarding updates or resolve customer concerns 
• Using tools (AI) to create visual elements or content that are in line with our customers’ branding 
• Proofread content and correct errors 
• Staying up to date with website trends and website development techniques that are most effective in engaging consumers

Key Competencies include:

• Creative, has a keen eye for design, and high attention to detail
• Highly responsive to internal and customer inquiries with a goal to complete tasks related to concerns raised 
• Effective execution of several website updates with varying processes in a timely manner
• Effective communication and Emotional Intelligence: outstanding written and verbal communication skills, coupled with strong empathy for customers and their success
• Able to lead and collaborate with a diverse team of different personality types
• Open to general changes, improvements, and process updates 
• Highly organized, can handle result-driven pressure, proactive, a self-starter, and a team player with a love of continually improving the processes around you

You’ll Succeed With: 

• Experience with Website Design Builder or a platform like Wix, Squarespace, GoDaddy, or Duda preferred
• Experience with Adobe Photoshop or Canva preferred
• Experience with using AI for text content creation 
• Fluent English
• Fluent Spanish
• Excellent customer service - Passionate about meeting customers from all over the world and happy to provide them with genuine customer service (customer service experience required) 
• Excellent communication skills and a positive attitude
• Excellent problem-solving skills and emotional management
• Excellent internet/wifi connection
  

#LI-LT1

Together, we're on a mission to power every property in the world, and to do that, we need to find the best talent in the world. That's why we're on the search for a superstar Website Onboarding Specialist.

We’re looking for a Website Designer to join our Website Services Team, who wants to disrupt the travel industry and loves to travel as much as we do. As a Website Onboarding Specialist, you will make our company motto of “more reservations, happier guests” a reality by providing outstanding customer account management and creating great websites that our customers from around the world will be proud of. 

Location: Remote

Working shifts: 3 PM to 12 AM UTC (8 am to 5 pm California Time) 

What You Will Do:

• Conceptualize, use a consultative approach in creating high-quality, professional, hospitality websites for our customers through our in-house website builder 
• Manage the website onboarding projects and service delivery timelines of multiple accounts 
• Manage all records and upkeep all task management systems related to website service delivery 
• Directly work with and effectively communicate with our different customer profiles through video calls, emails, and voice call 
• Collaborate with a team of website designers to deliver websites on time 
• Assist with website service scoping or questions from potential customers 
• Investigate website errors or support, research, and suggest website service improvements 
• Manage internal escalations and coordinate with internal teams to give website onboarding updates or resolve customer concerns 
• Onboard customers effectively and publish quality websites efficiently by following internal standard procedures and collaborating with a team of website designers 
• Use graphic design tools to create visual elements that are in line with our customers’ branding 
• Resourceful and can research and develop content to build websites quickly 
• Passionate about meeting customers from all over the world and happy to provide them with genuine customer service
• Problem solver, resolves and handles customer complaints 
• Up to date with website trends and website development techniques that are most effective in engaging consumers
• Able to handle multiple deadline-driven pressures
• Involved in developing website service improvement processes and projects 

Key Competencies include:

• Creative, has a keen eye for design, and high attention to detail
• Effective execution and management of several website projects with varying processes in a timely manner
• Effective communication and Emotional Intelligence: outstanding written and verbal communication skills, coupled with strong empathy for customers and their success
• Able to lead and collaborate with a diverse team of different personality types
• Open to general changes, improvements, and process updates 
• Highly organized, can handle result-driven pressure, proactive, a self-starter, and a team player with a love of continually improving the processes around you

You’ll Succeed With: 

• 1+ years of Website Design and Development experience preferred
• 1+ HTML and CSS experience preferred
• Experience with Adobe Photoshop and Canva preferred
• Experience with (CMS) such as WordPress, Drupal, or Duda preferred
• Fluent English
• Background in customer service or professional services onboarding 
• Excellent communication skills and a positive attitude
• Excellent problem-solving skills and emotional management
• Excellent internet/wifi connection

#LI-LT1

At The United Firm | La Liga Defensora, APC, our expert legal team is a driving force behind our continued success. We’re in search of an experienced Personal Injury Virtual Assistant / Case Manager to join this team and help maintain the standard of excellence for which we’re known. The Personal Injury Case Manager will report directly to the Department Supervisor. This Case Manager will participate in all aspects of our pre-litigation personal injury practice. This includes opening claims, obtaining evidence, obtaining medical records and bills, assisting clients with treatment, assisting clients with their property damage claims and corresponding with insurance companies on a daily basis. 

Responsibilities:

• Maintain communication with clients and provide case updates promptly
• Monitor and maintain client treatment portfolio
• Obtaining evidence, documents, medical records and medical bills related to our clients' case
• Assisting clients with their property damage claims
• Manage attorney schedule efficiently (attorney-client meetings, court appearances, etc.)
• Organize and maintain electronic case files within the company's software/case management system.

Qualifications:

• At least 1 year of Personal Injury experience as a Case Manager in Personal Injury
• Bilingual (English/Spanish) required
• Experience with Case Management Software
• Great interpersonal skills, extending patience when working with individuals, and proactivity when issues arise.
• Ability to maintain several responsibilities at once and time-management skills, prioritizing high and low-level demands adequately
• Excellent customer service attitude in fast-paced environments

The United Firm | La Liga Defensora, APC, is an equal employment opportunity employer, and we welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status or genetics. We're dedicated to providing an inclusive, open, and diverse work environment.