At The United Firm | La Liga Defensora, APC, our expert legal team is a driving force behind our continued success. We’re in search of an experienced Personal Injury Virtual Assistant / Case Manager to join this team and help maintain the standard of excellence for which we’re known. The Personal Injury Case Manager will report directly to the Department Supervisor. This Case Manager will participate in all aspects of our pre-litigation personal injury practice. This includes opening claims, obtaining evidence, obtaining medical records and bills, assisting clients with treatment, assisting clients with their property damage claims and corresponding with insurance companies on a daily basis. 

Responsibilities:

• Maintain communication with clients and provide case updates promptly
• Monitor and maintain client treatment portfolio
• Obtaining evidence, documents, medical records and medical bills related to our clients' case
• Assisting clients with their property damage claims
• Manage attorney schedule efficiently (attorney-client meetings, court appearances, etc.)
• Organize and maintain electronic case files within the company's software/case management system.

Qualifications:

• At least 1 year of Personal Injury experience as a Case Manager in Personal Injury
• Bilingual (English/Spanish) required
• Experience with Case Management Software
• Great interpersonal skills, extending patience when working with individuals, and proactivity when issues arise.
• Ability to maintain several responsibilities at once and time-management skills, prioritizing high and low-level demands adequately
• Excellent customer service attitude in fast-paced environments

The United Firm | La Liga Defensora, APC, is an equal employment opportunity employer, and we welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status or genetics. We're dedicated to providing an inclusive, open, and diverse work environment.

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• Our borderless, global framework, which enables seamless collaboration 

The role  

As an Agentic AI Engineer, you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring solid senior-level experience, a growth mindset and a drive to make a lasting impact.

You will thrive in this role if you are: 

• A curious problem solver who challenges the status quo 
• A collaborator who values teamwork and knowledge-sharing 
• Excited by the intersection of technology, creativity and data 
• Experienced in Agile methodologies and consulting (a plus) 

We are building a new AI capability for our client focused on designing and delivering agentic AI systems that materially improve seller productivity and decision‑making. The first major initiative is a chat‑based seller assistant that integrates enterprise data, surfaces insights, and guides sellers before and during customer interactions—reducing time spent in spreadsheets and increasing the quality of face‑to‑face sales conversations. 

This role is ideal for an engineer excited by early‑stage AI system design, ambiguity, and hands‑on experimentation with large language models. While deep prior experience with agentic systems is rare, we are especially interested in candidates who have built, prototyped, or meaningfully experimented with modern LLM‑driven applications. 

Role responsibilities 

• Design and build agentic AI systems that facilitate conversational workflows for seller enablement 

• Develop a chat‑based seller assistant that:  

• Answers seller questions using enterprise data 

• Provides insights on ordering, pricing, and customer behavior 

• Generates pre‑visit one‑pagers to guide sales conversations 

• Integrate large language models (e.g., Claude, ChatGPT) with internal data sources and APIs 

• Apply prompt engineering, context engineering, and agent orchestration techniques to improve reliability and usefulness 

• Build and evolve the platform using LangChain and LangGraph (initially in Python) 

• Design persistence and data access layers using Mongo or other data stores 

• Collaborate closely with product, analytics, and engineering partners to shape both technical direction and use cases 

• Serve as a champion for modern AI coding assistant tools (e.g., Cursor) within the team 

• Help define standards and best practices as this AI capability scales 

Must have qualifications 

To be considered for this role, you must meet the following essential qualifications:  

• Experience as a full‑stack or backend engineer building production systems 

• Strong foundation in software engineering fundamentals (APIs, data modeling, system design) 

• Familiarity with databases, data stores, and data modeling concepts (experience with MongoDB is a plus, but not required) 

• Hands‑on experience working with LLMs (via OpenAI, Anthropic, or similar), including prompt design and evaluation 

• Experience integrating applications with enterprise data sources (APIs, databases, analytics platforms) 

• Comfort working in early‑stage, ambiguous problem spaces where patterns are still emerging 

• Ability to communicate clearly with technical and non‑technical stakeholders 

• Willingness to work on a Mac‑based development environment 

• Experience using AI‑assisted development tools (Cursor, Copilot, etc.) as part of daily workflow 

• Advanced English skills 

Nice to have qualifications   

• Experience building or experimenting with agentic AI systems or multi‑step LLM workflows 

• Familiarity with LangChain, LangGraph, or similar orchestration frameworks 

• Python experience (Node.js / TypeScript also valued) 

• Experience with MongoDB or similar NoSQL data stores 

• Experience with enterprise platforms such as Salesforce, Snowflake, or similar 

• Exposure to Google AI / Google Cloud services 

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

The benefits  

Beyond a competitive compensation package, we offer: 

• Flexibility, with remote and hybrid work options (country-dependent) 
• Career advancement, with international mobility and professional development programs 
• Learning and development, with access to cutting-edge tools, training and industry experts
• Medical, dental, and vision insurance for you and your family, plus employer contributions to Health Savings Accounts

Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process. 

Your application process

Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses.

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• Our borderless, global framework, which enables seamless collaboration 

The role  

As an Agentic AI Engineer, you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring solid senior-level experience, a growth mindset and a drive to make a lasting impact.

You will thrive in this role if you are: 

• A curious problem solver who challenges the status quo 
• A collaborator who values teamwork and knowledge-sharing 
• Excited by the intersection of technology, creativity and data 
• Experienced in Agile methodologies and consulting (a plus) 

We are building a new AI capability for our client focused on designing and delivering agentic AI systems that materially improve seller productivity and decision‑making. The first major initiative is a chat‑based seller assistant that integrates enterprise data, surfaces insights, and guides sellers before and during customer interactions—reducing time spent in spreadsheets and increasing the quality of face‑to‑face sales conversations. 

This role is ideal for an engineer excited by early‑stage AI system design, ambiguity, and hands‑on experimentation with large language models. While deep prior experience with agentic systems is rare, we are especially interested in candidates who have built, prototyped, or meaningfully experimented with modern LLM‑driven applications. 

Role responsibilities 

• Design and build agentic AI systems that facilitate conversational workflows for seller enablement 

• Develop a chat‑based seller assistant that:  

• Answers seller questions using enterprise data 

• Provides insights on ordering, pricing, and customer behavior 

• Generates pre‑visit one‑pagers to guide sales conversations 

• Integrate large language models (e.g., Claude, ChatGPT) with internal data sources and APIs 

• Apply prompt engineering, context engineering, and agent orchestration techniques to improve reliability and usefulness 

• Build and evolve the platform using LangChain and LangGraph (initially in Python) 

• Design persistence and data access layers using Mongo or other data stores 

• Collaborate closely with product, analytics, and engineering partners to shape both technical direction and use cases 

• Serve as a champion for modern AI coding assistant tools (e.g., Cursor) within the team 

• Help define standards and best practices as this AI capability scales 

Must have qualifications 

To be considered for this role, you must meet the following essential qualifications:  

• Experience as a full‑stack or backend engineer building production systems 

• Strong foundation in software engineering fundamentals (APIs, data modeling, system design) 

• Familiarity with databases, data stores, and data modeling concepts (experience with MongoDB is a plus, but not required) 

• Hands‑on experience working with LLMs (via OpenAI, Anthropic, or similar), including prompt design and evaluation 

• Experience integrating applications with enterprise data sources (APIs, databases, analytics platforms) 

• Comfort working in early‑stage, ambiguous problem spaces where patterns are still emerging 

• Ability to communicate clearly with technical and non‑technical stakeholders 

• Willingness to work on a Mac‑based development environment 

• Experience using AI‑assisted development tools (Cursor, Copilot, etc.) as part of daily workflow 

• Advanced English skills 

Nice to have qualifications   

• Experience building or experimenting with agentic AI systems or multi‑step LLM workflows 

• Familiarity with LangChain, LangGraph, or similar orchestration frameworks 

• Python experience (Node.js / TypeScript also valued) 

• Experience with MongoDB or similar NoSQL data stores 

• Experience with enterprise platforms such as Salesforce, Snowflake, or similar 

• Exposure to Google AI / Google Cloud services 

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

The benefits  

This is a Full time position based in Colombia. The offered salary range is $20,000,000 COP - $26,000,000 COP monthly, depending on experience and location. 

Beyond a competitive compensation package, we offer: 

• Flexibility, with remote and hybrid work options (country-dependent) 
• Career advancement, with international mobility and professional development programs 
• Learning and development, with access to cutting-edge tools, training and industry experts
• Medical, dental, and vision insurance for you and your family, plus employer contributions to Health Savings Accounts

Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process. 

Your application process

Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses.

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.