Job Description goes here

Job Description goes here

Job Description goes here

Job Description goes here

Location: This position is remote within Colombia

About Technology at Huge

At Huge, technology is more than a delivery mechanism; it’s a canvas for experimentation. We don’t just build products; we architect and scale the future of how people connect with digital environments. Our technologists are makers and visionaries who bridge the gap between "what if" and "here it is," ensuring that every line of code pushes the boundaries of craft and utility.

The Role

Huge is looking for a Senior QA who is a specialist in mobile app ecosystems. In this role, you aren’t just a tester; you are a quality strategist. You will be responsible for defining the testing architecture for complex React Native applications and integrated web services. Unlike a generalist, you understand that a simulator is no substitute for the real world—extensive experience testing on physical iOS and Android devices is strictly required. You will partner closely with engineering and product teams to mitigate risk and ensure that our "BFF" and API service layers are robust enough to handle global-scale commerce.

What You’ll Be Doing

Quality Strategy

• Hardware-First QA: Lead the end-to-end testing lifecycle with a focus on physical device validation, ensuring app performance, battery consumption, and haptics meet world-class standards across various OS versions and hardware specs.
• Automation Architecture: Design and implement scalable automated testing frameworks (using tools like Appium) that work across physical device clouds and local hardware.
• Service Layer Validation: Rigorously test BFF and API service layers with Postman or similar tools, ensuring data integrity and performance between the mobile front-end and the commerce backend.
• Risk Mitigation: Quickly identify hardware-specific "blind spots" (e.g., camera integration, biometrics, or connectivity drops) and communicate them to the team with actionable solutions.

Leadership & Process Excellence

• Standards & Governance: Establish quality standards that prioritize physical device benchmarks over simulator results.
• Collaborative Quality: Work hand-in-hand with Product and Engineering to translate complex business requirements into test plans that cover real-world edge cases.
• Mentorship: Lead and mentor junior QA team members, providing expert guidance and elevating the team’s technical capabilities in mobile performance profiling.

What we’d like to see

• 6+ years of QA engineering experience: Specifically focused on high-traffic digital products and mobile React Native applications
• Physical Device Testing Expertise: You must have a proven track record of testing on physical iOS and Android hardware. You understand the nuances that simulators miss, from gesture response times to real-world push notification delivery.
• Technical Proficiency: Strong experience with JavaScript/TypeScript and the ability to debug React code to write more effective tests.
• API & Integration Mastery: Deep understanding of BFF architectures and API testing; experience validating complex commerce and payment integrations is a major plus.
• Automation Tooling: Expert-level experience with mobile test automation frameworks (Playwright + Appium or similar) and CI/CD integration.
• Mobile Ecosystem Knowledge: Familiarity with the nuances of iOS and Android support, including push notification testing (e.g., via Airship), deep linking, and release cycles with systems like Testflight and AppTester.
• Performance & Security: Skilled in hardware performance profiling to ensure our products are not just functional, but fast and safe on actual user devices.

If the selected candidate holds a degree in Engineering or a related profession, they must present their professional license. To verify your degree requires this license, please visit www.copnia.gov.co and https://www.consejoprofesional.org.co/. 

About Huge

Huge is a design and technology company. We create products and experiences that grow the world’s most ambitious brands. We do this by designing experiences for people, not users, and uncovering new sources of growth by leveraging our creative talent, our proprietary platform LIVE and unlocking the advantages brought to us by emerging technologies. We believe all experiences should be intelligent, shoppable and unique to every brand.

Huge’s nearly 1,000 thinkers, tinkerers, makers and creators, have been problem-solving across North America, Europe, and Latin America for over 25 years. Interested? You’ll find more information at www.hugeinc.com.

Huge is committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of innovators, we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Huge is an equal opportunity employer (EOE). We strongly support diversity in the workforce. We are committed to an inclusive, barrier-free recruitment and selection process and work environment. If you are contacted for a job opportunity, please advise us of any accommodation needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

Workers shall not be required to pay employers’ or agents’ recruitment fees or other related fees for their employment. If any such fees are found to have been paid by workers, such fees shall be repaid to the worker.

#LI-POST #LI-Remote

Insight Assurance is a fast-growing cybersecurity compliance and audit firm founded by former Big 4 professionals. We help companies achieve and maintain compliance across SOC 2, ISO 27001, PCI DSS, HITRUST, FedRAMP, CMMC, and more.

Our team combines the rigor of Big 4 auditing with the speed and service quality that modern tech companies demand. We're scaling rapidly and building the revenue infrastructure to match.

The Role

We’re hiring a Senior Revenue Operations Manager to be the operational backbone of our revenue engine. You’ll report directly to the CRO and own the systems, data, and processes that keep our go-to-market running efficiently.

This is a hands-on, high-ownership role you won’t be managing a team initially, but you’ll have significant influence on how we scale.

If you live in HubSpot, care deeply about clean data, and get genuinely excited about building forecasting models leadership can trust this role is for you.

What You’ll Own

HubSpot Administration & Hygiene

• Own HubSpot as the system of record across Sales, Marketing, and Customer Success
• Design and enforce data standards, lifecycle stages, deal stage definitions, and field governance
• Build and maintain workflows, sequences, custom properties, and integrations
• Audit CRM health proactively and resolve data quality issues before they impact reporting

Pipeline Management

• Partner with AEs, BDRs, and CSMs to maintain pipeline accuracy and deal hygiene
• Build and manage pipeline review cadences and frameworks
• Identify coverage gaps, velocity issues, and at-risk deals — surface them to the CRO in real time

Reporting & Dashboards

• Build and maintain executive dashboards covering pipeline, bookings, revenue, and customer success metrics
• Develop weekly, monthly, and quarterly reporting packages for the CRO and founders
• Own funnel analytics from lead through close, including partner-sourced and influenced attribution

Revenue Forecasting & Planning

• Build and maintain rolling revenue forecasts and scenario models (upside, base, downside)
• Support capacity planning, quota setting, and territory design in partnership with the CRO
• Model the impact of headcount changes, pricing shifts, and partner contributions on revenue outcomes

What We are Looking For

Must-Haves

• 4+ years in Revenue Operations, Sales Operations, or a closely related function
• Deep, hands-on HubSpot expertise — you’ve built it from the ground up or significantly rebuilt it
• Strong instincts for data hygiene — bad data offends you
• Experience building revenue forecasts and models (spreadsheet-native, ideally with HubSpot integration)
• Fluent in English and able to work Eastern Time hours
• Comfortable reporting directly to a CRO and operating with high autonomy

Nice-to-Haves

• Experience with Clay or similar data enrichment tools
• Exposure to commission and comp plan modeling (quota design, accelerators, SPIFFs)
• Background in B2B SaaS, professional services, or cybersecurity

Why Join Insight Assurance

• Direct line to the CRO — your work shapes strategy, not just operations
• Join a company at an inflection point: strong fundamentals, aggressive growth targets, and a GTM engine being built for scale
• Remote-first, async-friendly culture with a team that takes quality seriously
• Competitive compensation for the market, paid in USD via Deel/Remote

Privacy Notice GDPR:

This notice informs you about the categories of Personal Data/ Information and the Purpose and Scope of Processing Activities to be undertaken by Insight Assurance (we, us, our), under its job application and recruitment process.

We resort to Greenhouse.com as the platform that supports our recruitment process, and therefore your Personal Data/ Information will be Processed on this tool (hosted, shared with, cross-referenced, accessed by our team); we have in place contractual terms and the commitment of Greenhouse.com that ensures the Security and Confidentiality plus Purpose limitation with regards to the Processing of your Personal Data.

When you reply to one of your job postings, you voluntarily and freely submit your Personal Data to us; this, allied with the fact that the Processing by us (and over Greenhouse.com) of that Personal Data has the sole Purpose of validating your application and proceeding with the inherent scrutiny and decision, allows us to argue having Legitimate Interest as the applicable Legal Basis to undertake the Processing of your Personal Data under this scope.

We are a U.S. based company, hence some or all Personal Data pertaining to you will be hosted in the U.S.

The categories of Personal Data under Processing consist of:

• Identification
• Contact
• Education and Professional
• Interview performance
• Evaluation

You may exercise several Rights as determined under applicable Personal Data Protection legislation, in short:

• Right of Access – meaning getting information about the Personal Data under Processing by us, except for the information you already know;
• Right of Erasure – you may ask for us to erase all Personal Data pertaining to you under Processing; this may imply you being excluded from the recruitment process, for without information we cannot proceed with it;
• Right of Opposition or Restriction of Processing – you may ask us to stop some Processing or restrict the Processing of some Personal Data, this may imply you being excluded from the recruitment process, at our sole discretion also for without information we cannot proceed with it;
• Rectification – you can rectify your Personal Data at anytime 

The Role

As an Account Director at Recorded Future, you will play a critical role in driving revenue growth by managing a portfolio of strategic enterprise accounts and generating new business. You’ll own the full sales cycle, from prospecting to close, while building trusted relationships with senior stakeholders in cybersecurity, IT, and procurement. This is a high-impact, quota-carrying role ideal for a strategic, driven, and customer-obsessed sales leader.

What You'll Do

New Business Acquisition

• Identify and pursue net-new logo opportunities through outbound prospecting, referrals, and channel networks
• Conduct strategic discovery to align cybersecurity needs with Recorded Future’s intelligence solutions
• Engage channel partners in joint go-to-market motions, leveraging their reach and relationships

Account Management

• Own and grow key enterprise accounts across multiple verticals
• Drive upsell, cross-sell, and renewal opportunities by identifying unmet needs and usage patterns
• Build strong, multi-threaded relationships across technical and executive audiences (CISO, CIO, VP of Security)
• Act as a trusted advisor, delivering insights and value beyond the initial sale
• Partner with Customer Success and other internal stakeholders to ensure seamless onboarding, support, and long-term customer value

Sales Execution & Forecasting

• Navigate complex, multi-stakeholder sales cycles lasting 6–12 months
• Apply MEDDPICC and value-based selling frameworks to qualify and advance deals
• Develop and present compelling proposals, with a strong grasp of both technical value and business ROI
• Use Salesforce, Clari, and Gong to manage pipeline health, track activity, and maintain forecast accuracy
• Handle objections and pricing conversations with clarity, confidence, and professionalism
• Consistently meet or exceed quarterly and annual revenue targets

Market Intelligence & Strategy

• Maintain a deep understanding of cybersecurity trends, competitive dynamics, and enterprise buying behavior
• Provide market feedback to internal teams to inform product, positioning, and roadmap priorities
• Operate with urgency, professionalism, and high standards of customer care

What You'll Bring

• The grit, curiosity, and resilience to thrive in a high-growth, fast-paced environment
• An entrepreneurial mindset with a proactive, self-starter attitude
• A customer-obsessed approach, with a desire to solve meaningful problems and deliver long-term value
• A collaborative and team-oriented; able to work cross-functionally and build internal champions
• Thoughtfulness, self-awareness, and composed under pressure

Preferred Qualifications

Experience

• 8+ years in enterprise SaaS or cybersecurity sales roles, with a focus on complex, multi-stakeholder deals
• Track record of consistently exceeding quota and driving territory growth
• Experience managing long sales cycles and closing 7-figure, multi-year contracts with Fortune 1000 clients
• Strong experience with direct sales and partner-driven go-to-market models

Skills

• Proficient in discovery, objection handling, and closing
• Deep knowledge of MEDDPICC and value-based consultative sales approaches
• Skilled in managing sales processes including approvals, legal reviews, and quoting workflows
• Comfortable engaging with C-level executives and adapting communication to a range of stakeholders
• Highly organized and operationally disciplined; fluent in tools like Salesforce, Clari, Gong

#LI-Remote

VTEX DCS Program

VTEX DCS is a global program that prepares recent graduates to become specialists in the Digital Commerce industry. During the program, participants receive the most crucial knowledge and skills in high demand in the market, especially in solution architecture. Lasting for 18 months, the program combines a full-time employment opportunity with a learning program that offers an innovative and unique approach provided by the EICOM Institute.​

Requirements  

• Bachelor's degree. For this edition, your graduation date must be between December 2023 and July 2026.
• Proficiency in written and oral English is a must; additional languages such Spanish and Portuguese are a plus.
• You must reside or have availability to work in São Paulo, and attend the office 4 days a week. Please note: VTEX is not responsible for relocation costs.
• Previous experience in ecommerce and B2B companies is preferable.
• Programming and IA skills can be an advantage but are not a requirement.

Additional information​

• Salary of COP 6,000,000 + Annual Bonus 
•  Health coverage
• Life and travel insurance
• Meal allowance
• Friday in Focus: dedicated Friday afternoons for personal development and well-being
• Life Insurance 
• Transportation Allowance
• Workout reimbursement (up toUS$ 30 per month)
• Maternity and paternity leave
• Paid time off, in compliance with local employment laws
• Reimbursement for language courses (up to 80% of the value)

Who are we looking for? 

We are looking for achievers. You need to be challenge-driven and have the initiative to set goals aligned with both your success and VTEX’s. 

We are also after people with strong math and analytical skills, tech-oriented, and passionate about digital commerce, AI-driven and global trade.

People who like to solve problems, who are curious and questioning, take a proactive stance, and want to become a reference in the ecommerce market.

About VTEX

VTEX (NYSE: VTEX) is the composable and complete commerce platform that delivers more efficiency and less maintenance to organizations seeking to make smarter IT investments and modernize their tech stack. Through our pragmatic composability approach, we empower brands, distributors, and retailers with unparalleled flexibility and comprehensive solutions, enabling them to invest solely in what provides a clear business advantage and boosts profitability. VTEX is trusted by 2,600 global B2C and B2B clients, including Carrefour, Colgate, Motorola, Sony, Stanley Black & Decker, and Whirlpool, having 3,500 active online stores across 43 countries (as of FY ended on December 31, 2023). For more information, visit www.vtex.com.Founded in the year 2000, VTEX has a history of being unstoppable. Completely against the odds, VTEX is leading a high-tech industry and positioned above market giants. We are building an extraordinary future with more than 1,700 employees scattered across 18 locations in 12 countries in Latin America, North America, Europe, and Asia.At VTEX, you will work in a challenge-driven environment and collaborate with amazing peers. If you are powerful individually, join us, and we will be unstoppable together.

How does the DCS Program work?

The DCS Program has two main pillars – Hands-on Experience and Learning Experience – that will teach you all you need to know to pursue a career as a Solution Architect, Commerce engineering or Solution engineering.

Hands-on experience 

At VTEX, we treat our young colleagues and interns exactly the same as our senior team members. Don’t expect ordinary tasks. You will be encouraged to step outside your comfort zone. From day one, you will face big challenges and work directly with our customers worldwide. You will dig into complex cases and data and participate in projects that are important for the company's growth. 

Learning Experience

Here at VTEX, we believe that a Solutions Architect must have a skill set that will affect the success of our work. These skills are formed through technical and business expertise.  Therefore, during your learning journey with the EICOM Institute, you will dive deep into topics such as:

• Selling channels functionalities.
• Inventory sourcing flows.
• B2C and B2B cases and architecture best practices.
• Details of the VTEX Commerce Platform.
• How to shape the VTEX functionalities to address customers' demands easily and sustainably.
• Cases of VTEX clients in all industries and their success stories.

What is Cobre and what do we do?

Cobre is Latin America’s leading instant b2b payments platform. We solve the region’s most complex money movement challenges by building advanced financial infrastructure that enables companies to move money faster, safer, and more efficiently.

We enable instant business payments—local or international, direct or via API—all from a single platform.

Built for fintechs, PSPs, banks, and finance teams that demand speed, control, and efficiency. From real-time payments to automated treasury, we turn complex financial processes into simple experiences.

Cobre is the first platform in Colombia to enable companies to pay both banked and unbanked beneficiaries within the same payment cycle and through a single interface.

We are building the enterprise payments infrastructure of Latin America!

What we are looking for:

The Digital Growth Marketing Lead will be responsible for leading and scaling Cobre's digital growth strategy, integrating organic and paid acquisition channels with a product-led vision. This role combines strategic thinking with hands-on execution, owning the digital ecosystem that drives brand visibility, demand generation, and product positioning.

The Growth Marketing Lead will act as a bridge between marketing, product, and sales, leading SEO/GEO initiatives, website management, multichannel campaigns, and the adoption of artificial intelligence to multiply results. We're looking for someone who not only designs the strategy but rolls up their sleeves and executes it, with a startup mindset and a focus on measurable impact.

What would you be doing:

Digital Ecosystem Ownership

• Lead the comprehensive SEO, GEO, and LLM optimization strategy, ensuring Cobre is discoverable and relevant across traditional search engines and generative AI platforms.
• Manage and evolve the website on Webflow as the central conversion asset, optimizing experience, performance, and content.
• Orchestrate paid and organic channels as a coherent, integrated system, maximizing synergy between investment and organic growth.

Product Marketing Vision Across Digital Channels

• Design and execute acquisition and upselling campaigns that drive visibility and positioning for Cobre's products.
• Position Cobre as a product-driven and data-driven company through technical content, use cases, and thought leadership.
• Translate product features into value messages that resonate with CFOs, treasury teams, and financial technology leaders.

Leadership in AI Adoption for Marketing

• Identify and implement AI tools that optimize marketing processes, from content creation to data analysis.
• Scale the marketing team's output by leveraging intelligent automation and AI-powered workflows.
• Demonstrate through metrics how AI multiplies results in content generation, campaign analysis, and channel optimization.

Collaboration with Internal Teams

• Sales: align campaigns with funnel needs, provide qualified leads and support materials.
• Field Marketing: integrate digital initiatives with events and field campaigns to amplify results.
• Product Marketing: coordinate product launches, messaging, and positioning across digital channels.
• Brand: ensure brand consistency across all digital executions.

What do you need:

Experience:

• 6+ years in growth marketing, demand generation, product management, or digital marketing roles in B2B environments (ideally in fintech, SaaS, or tech startups).
• Proven track record leading acquisition strategies: SEO/SEM, paid media (Facebook Ads, Google Ads, LinkedIn Ads), and website optimization as a conversion asset.
• Experience managing multidisciplinary teams and squads (design, development, analytics).
• Nice to have: experience in Product Marketing.

Hard Skills:

• Proficiency in SEO tools (Ahrefs, SEMrush, Search Console) and analytics platforms (GA4, Looker Studio).
• Experience managing six-figure USD paid media budgets and optimizing CAC.
• Knowledge of CRO, A/B testing, and conversion funnel experimentation.
• Familiarity with generative AI tools and their application in marketing.
• Experience with modern CMS platforms (Webflow, Contentful, or similar).
• Advanced English (required).

Soft Skills:

• Strategic yet hands-on profile: ability to set direction and dive into execution.
• Business acumen and focus on measurable results (pipeline, MQLs, CAC, conversion).
• Constant curiosity about new technologies, AI, and growth trends.
• Team leadership with a focus on development and well-being.
• Excellent communication and cross-functional collaboration skills.
• Resilience and adaptability in fast-paced environments.

We are looking for a Senior Product Designer to join our design team and play a key role in shaping high-impact, user-centered digital products. In this role, you will lead design initiatives end-to-end, influence product strategy, and collaborate closely with cross-functional teams and clients to deliver meaningful business and user outcomes.

What are the main responsibilities of this role?

• Own and lead the design vision across projects, from early discovery and product definition to high-fidelity execution and delivery.
• Drive strategic design decisions, ensuring solutions are not only user-centered but also aligned with business goals and technical feasibility.
• Partner closely with clients, product managers, and engineering leads to co-create solutions, challenge assumptions, and elevate product thinking.
• Lead complex design projects across the full product lifecycle, including multiple releases and iterations.
• Facilitate discovery and definition processes, helping teams deeply understand user needs, problem spaces, and opportunities.
• Mentor and support other designers, providing feedback, raising the quality bar, and contributing to team growth.
• Evaluate product performance, using qualitative and quantitative insights to inform design decisions and continuously improve experiences.
• Advocate for users, ensuring their needs and behaviors meaningfully shape product direction.
• Balance speed and craft, knowing when to explore broadly with low-fidelity concepts and when to refine with high attention to detail.
• Communicate design decisions effectively, using storytelling, frameworks, and artifacts to align stakeholders and drive clarity..

Which skills and experience do we envision for this role?

• 5+ years of experience in digital product design, ideally within an agency or fast-paced product environment.
• A strong portfolio demonstrating end-to-end ownership, strategic thinking, and measurable impact on products.
• Proven ability to lead design processes independently, from discovery through delivery, including research, ideation, prototyping, and validation.
• Experience working with cross-functional teams and directly with clients, influencing decisions beyond design.
• Strong understanding of product strategy, user experience, and systems thinking, with the ability to connect design decisions to business outcomes.
• Experience designing and running experiments, using hypotheses and data (qualitative and quantitative) to guide decisions.
• High comfort navigating ambiguity and complexity, with the ability to bring structure, clarity, and direction.
• Strong visual design and interaction sensibility, with attention to detail and consistency.
• Excellent communication and facilitation skills, able to articulate ideas, lead workshops, and align stakeholders.
• Experience mentoring or guiding other designers is a plus.
• Proficiency in English.
  
  What we value

• A strong product mindset: thinking beyond screens to solve real user and business problems.
• A balance between strategy and craft.
• A collaborative attitude, with the ability to lead without authority.
• Curiosity, ownership, and a drive to continuously raise the bar for design quality and impact

Join our team and enjoy:

• Access to Rootstrap University,Conferences/Certifications, and a Mentorship Program for your professional growth.
• Learning Bonus 
• Opportunities to organize cross-functional initiatives and receive 360 Feedback to improve your skills continuously.
• The flexibility to work remotely or from our offices in Montevideo, Buenos Aires, and Medellín, with a flexible time schedule and Workation program.
• Gym benefits, psychological counseling, and weekly lunch reimbursements with special foods in the offices.
• An Onboarding kit and access to cutting-edge technologies and tools to make your work easier.
• Referrals program bonuses, After offices, Prizes, and special occasions gifts to celebrate your achievements.
• People Care referent to support your well-being and personal development.

We value your well-being and happiness. We grow together!

How we work:

• We offer a flexible and diverse work environment that fosters multicultural talent
• We value autonomy and creativity, We want people to bring ideas to the table and to think as leaders.
• We put our focus on real human connections
• We have a commitment to excellence

At Rootstrap, we help companies launch, grow, and scale their digital products and services. With over 290 global team members, we’ve built products for clients like MasterClass, Universal, Google, as well as innovative startups and inspired pioneers. Earning regular recognition with Fastest Growing Company & Best B2B Service Provider Industry accolades, our team prides itself on making an impact that transcends our efforts. We have offices in Uruguay, Argentina, and Colombia, providing the flexibility to work remotely. Know more about life at Rootstrap visiting https://www.rootstrap.com/careers

All of our candidate searches are covered under Uruguayan Law 19691 (the purpose of this law is to promote the inclusion of people with disabilities).

As part of our Security and Compliance process, all seniority levels and roles must follow the company’s information security policies and secure development practices, and promptly report any suspected security incidents or vulnerabilities.

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Role Summary and Impact

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for a Manager, Analytics who will:

• Lead the design, execution, and oversight of complex data analyses to solve critical business problems and identify strategic opportunities.
• Drive the translation of intricate data findings into clear, concise, and actionable strategic insights for senior stakeholders, proactively identifying key trends and opportunities.
• Oversee the development, maintenance, and improvement of dashboards, reports, and data visualizations using BI tools to monitor KPIs and inform strategic decisions.
• Lead collaborative efforts with various channel teams and business units to deeply understand their analytical needs and deliver impactful, tailored solutions.
• Drive continuous research, evaluation, and implementation of new analytical techniques, tools, and methodologies to significantly enhance data-driven decision-making capabilities across the organization.
• Ensure robust data compilation, validation, QA, and standardization processes are in place and adhered to.

Skills and Experience

If this opportunity looks right for you, we are looking for candidates who have:

• 3+ years of experience in an analytics role.
• Strong proficiency in SQL.
• Experience with data visualization tools (e.g., Tableau – preferred, Power BI, or similar).
• Experience in media analytics is a plus (prior platform management experience not required).
• Prior experience managing teams or direct reports is not required.
• Any Automotive industry experience would be a significant plus.
• Datorama knowledge is a plus.
• Strong analytical thinking, robust problem-solving abilities, excellent attention to detail, strong concentration, excellent written and verbal communication, and the ability to present complex information clearly to non-technical audiences.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include access to internal learning platforms, certifications, and training sessions, life insurance, wellness programs, significant paid time off, preferential partner discounts, employee mental health awareness day, and more. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.We believe the best work happens when we're together, fostering creativity, collaboration, and connection. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

This position is in a Remote or Hybrid Work Modality and must be performed within Colombian territory. Only candidates residing in Colombia with a valid work permit may apply. Remote work contracts do not allow employment or relocation abroad.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy ) for more information on how we process the information you provide.

#LI-GOC

About Us

At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again".

We are looking for a Patient Experience Representative to join our growing team! based out of our Vancouver Head Office. 

This is a crucial role for our Patient Experience team - you will support sales, patient care and retention efforts by assisting with incoming inquiries and requests. As a Patient Experience Representative in a company that values patient experience, you will play a key role in shaping and improving the patient experience, providing exceptional customer service to patients and ensuring they have a positive experience. Our patients’ well-being is our top priority! 

This is a 6-month contract role with the potential for extension or conversion to full-time, depending on business needs and performance. This position follows a hybrid schedule, with in-office work required once per week at our Vancouver Office (V6B 6A7).

To succeed in this role, you must be highly customer-focused and have a strong understanding of patients' needs and preferences. You should be comfortable working in a fast-paced startup environment and be able to prioritize competing demands. Strong communication and interpersonal skills are essential, as is the ability to analyze data and use it to inform decision-making.

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!

What You’ll Do

• Provide excellent customer service to patients through various phone, email, and chat channels.
• Respond to inquiries and resolve patient issues (patients and physicians) in a timely and professional manner.
• Educate patients on the organization's services, policies, and procedures.
• Assist patients with account setup and management, including login issues, password resets, and billing questions.
• Escalate complex issues to appropriate departments for resolution.
• Maintain accurate records of patient interactions and follow up on outstanding issues.
• Identify opportunities to improve patient satisfaction and retention.
• Participate in training and professional development activities to stay up-to-date on company products and services.
• Collaborate with other departments, such as sales and marketing, to provide a seamless patient experience.
• Assist in scheduling patient appointments for scans 
• Guide patients with their medical intake forms and troubleshoot related issues
• Act as a primary contact to manage and resolve incoming complaints with products or services 
• Remain calm and use supportive language when dealing with upset patients and stressful situations
• Engage in new patient calls and milestone patient retention calls
• Use established systems and structures to record and report on patient satisfaction
• Have a willingness to take on other tasks and projects as they arise

What You’ll Bring

• Industry experience in customer support, service, and success is an asset
• You’re self-aware and open-minded - functioning with a high level of emotional intelligence and an inclusive approach
• You’re reliable and self-motivated - excited by fast-paced work, and can work well under pressure
• Strong interpersonal skills - ability to communicate in a professional and courteous manner with patients, coworkers, management, and medical professionals
• Excellent written and verbal communication skills - interpersonal and collaborative skills
• Ability to multitask and prioritize in a fast-paced environment.
• Professionalism - you will personify the welcoming face of our clinics and services
• Understanding and exhibiting a high emphasis on patient privacy and confidentiality 
• Exceptional time management skills, exhibiting sound judgment, and the ability to multi-task is paramount.
• Ability to work flexible hours, including weekends and holidays.
• You’re passionate about the Prenuvo mission - you will be able to make an impact with your work as we are constantly evolving and implementing improvements 

Our Values 

First: we are Pioneers

• Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.

Second: we are Platform-Builders

• We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.

Above all: we are Patients

• We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.

What We Offer

• An avenue to make a positive impact on people's lives and their health
• Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
• Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize 
• The hourly rate for this role ranges from $25-$30 in local currency depending upon experience and geographic location

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.

Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.

About Us

At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again".

We are looking for a Patient Experience Representative to join our growing team! based out of our Vancouver Head Office or Toronto Office. 

This is a crucial role for our Patient Experience team - you will support sales, patient care and retention efforts by assisting with incoming inquiries and requests. As a Patient Experience Representative in a company that values patient experience, you will play a key role in shaping and improving the patient experience, providing exceptional customer service to patients and ensuring they have a positive experience. Our patients’ well-being is our top priority! 

This is a 6-month contract role with the potential for extension or conversion to full-time, depending on business needs and performance. This position follows a hybrid schedule, with in-office work required once per week at our Vancouver Office  (V6B 6A7).

To succeed in this role, you must be highly customer-focused and have a strong understanding of patients' needs and preferences. You should be comfortable working in a fast-paced startup environment and be able to prioritize competing demands. Strong communication and interpersonal skills are essential, as is the ability to analyze data and use it to inform decision-making.

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!

What You’ll Do

• Provide excellent customer service to patients through various phone, email, and chat channels.
• Respond to inquiries and resolve patient issues (patients and physicians) in a timely and professional manner.
• Educate patients on the organization's services, policies, and procedures.
• Assist patients with account setup and management, including login issues, password resets, and billing questions.
• Escalate complex issues to appropriate departments for resolution.
• Maintain accurate records of patient interactions and follow up on outstanding issues.
• Identify opportunities to improve patient satisfaction and retention.
• Participate in training and professional development activities to stay up-to-date on company products and services.
• Collaborate with other departments, such as sales and marketing, to provide a seamless patient experience.
• Assist in scheduling patient appointments for scans 
• Guide patients with their medical intake forms and troubleshoot related issues
• Act as a primary contact to manage and resolve incoming complaints with products or services 
• Remain calm and use supportive language when dealing with upset patients and stressful situations
• Engage in new patient calls and milestone patient retention calls
• Use established systems and structures to record and report on patient satisfaction
• Have a willingness to take on other tasks and projects as they arise

What You’ll Bring

• Industry experience in customer support, service, and success is an asset
• You’re self-aware and open-minded - functioning with a high level of emotional intelligence and an inclusive approach
• You’re reliable and self-motivated - excited by fast-paced work, and can work well under pressure
• Strong interpersonal skills - ability to communicate in a professional and courteous manner with patients, coworkers, management, and medical professionals
• Excellent written and verbal communication skills - interpersonal and collaborative skills
• Ability to multitask and prioritize in a fast-paced environment.
• Professionalism - you will personify the welcoming face of our clinics and services
• Understanding and exhibiting a high emphasis on patient privacy and confidentiality 
• Exceptional time management skills, exhibiting sound judgment, and the ability to multi-task is paramount.
• Ability to work flexible hours, including weekends and holidays.
• You’re passionate about the Prenuvo mission - you will be able to make an impact with your work as we are constantly evolving and implementing improvements 

Our Values 

First: we are Pioneers

• Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.

Second: we are Platform-Builders

• We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.

Above all: we are Patients

• We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.

What We Offer

• An avenue to make a positive impact on people's lives and their health
• Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
• Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize 
• The hourly rate for this role ranges from $25-$30 in local currency depending upon experience and geographic location

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.

Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.

About WPP Media

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

About WPP Media  

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com  

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:  

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.  

• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.  

• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.  

Role Summary and Impact

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to support high-impact PMO initiatives in a collaborative and multicultural environment. We are looking for a PMO Manager who will:

• Lead and oversee the daily PMO operation, ensuring proper visibility, governance, and follow-up of projects and initiatives.
• Coordinate project tracking, including risks, issues, dependencies, deliverables, and executive reporting across multiple initiatives.
• Design, maintain, and improve Power BI dashboards and reporting structures to support visibility and decision-making.
• Identify and implement process automation and operational optimization opportunities using automation and AI-driven solutions.
• Collaborate with regional and global stakeholders while supporting the development of the PMO team and fostering a culture of continuous improvement.

Skills and Experience

If this opportunity looks right for you, we are looking for candidates who have:

• Bachelor’s degree.  
• Advanced English level (B2–C2). 
• 2–3+ years of experience in PMO, project management, or project tracking roles.
• Experience leading, coordinating, or supporting small teams.
• Strong experience in reporting, data analysis, and initiative tracking.
• Advanced Power BI skills, including dashboard creation, maintenance, and analysis.
• Advanced Excel skills.
• Practical knowledge or applied interest in AI solutions for business processes.

***Proficiency in spoken and written English at an advanced level is required for this role.  #LI-MM1

A day in the life:

The Digital Marketing Project Manager will play an integral part in the overall success of our account team’s delivery and service to our clients, serving as the communications and coordinating hub between team members and the client.  This role will report directly into the Client Experience team,, and will be supported by Power’s Project Management Office (PMO). 

This role will be an exceptional client-facing project manager, skilled at managing and delivering digital marketing deliverables and solutions from inception to completion.  They will become part of a high-performing team that gets client deliverables completed on time, on budget and with the highest standards of quality while working in a dynamic, fast-paced and forward thinking agency environment.  Working closely with clients and account teams, this role will manage multiple concurrent accounts, service lines and multi-disciplinary teams to meet our client’s strategic and tactical marketing objectives.  As a key member of the account team, this role will be proactive, have excellent communication and problem-solving skills, and be confident in your ability to meticulously organize and keep your deliverables moving forward on-time without compromising quality.  They will keep all stakeholders up to date with progress and overcoming all of the inevitable challenges along the way.  

Key Responsibilities:

• Manage multiple concurrent accounts, service lines, deliverables and cross-functional team members via web-based project management software (Asana) and various communication channels
• Create and execute deliverable plans, and revise as appropriate to meet continuously changing needs and requirements
• Oversee all aspects of deliverable management: scope, risk, schedule, quality, and communication to stakeholders’ fullest satisfaction
• Support account calls through detailed recaps, captured action items, Asana task assignments and diligent follow-up on action items
• Evaluate new work requests, identify resources needed, assign individual responsibilities, and schedule action items
• Provide regular updates and progress reports to internal teams and/or client stakeholders
• Conduct risk management and escalate internally within the account team to proactively mitigate issues
• Identify areas for improvement with internal and external processes along with possible solutions

Role Requirements:

• Minimum of three (3) years of experience leading projects and supporting client deliverables in a digital marketing agency environment
• Strong proficiency with Asana as a work management platform
• CAPM, CSM, PMP, PRINCE2, PMI-ACP, or equivalent preferred
• Bachelor’s degree required
• Subject matter familiarity in digital marketing (e.g.: SEO, SEM, Content Marketing, Display, Feeds, Paid Social, Analytics, etc.)
• Able to thrive in fast-paced environments and embrace change
• Professional approach and comfort with conflict management and mediation
• Ability to direct teams effectively in task prioritization and execution as well as facilitation of multiple projects simultaneously within a high-pressure environment
• Excellent diplomatic, interpersonal, negotiation and communications skills with tenacity to solve internal and client problems quickly
• Process driven, highly organized and methodical with excellent time management skills, strong business ethics, and political awareness
• An enthusiastic and committed attitude, flexible problem-solver, open to participate and promote change within the organization
• Self-starter with ability to think independently and work autonomously

Key Performance Indicators (KPIs)

• Consistent adoption of PMO templates and processes
• Documented time savings achieved through PM task/work ownership
• Projects/deliverables completed and delivered on-time

Most Important Things (MITs)

• Ensuring on-time delivery of all supported digital marketing deliverables
• Establishing operational and project management best practices on supported accounts
• Maintaining ongoing communication between the client and account team regarding the status of all projects and deliverables

***Proficiency in spoken and written English at an advanced level is required for this role.

A day in the life:

The Digital Marketing Project Manager will play an integral part in the overall success of our account team’s delivery and service to our clients, serving as the communications and coordinating hub between team members and the client.  This role will report directly into the Client Experience team,, and will be supported by Power’s Project Management Office (PMO). 

This role will be an exceptional client-facing project manager, skilled at managing and delivering digital marketing deliverables and solutions from inception to completion.  They will become part of a high-performing team that gets client deliverables completed on time, on budget and with the highest standards of quality while working in a dynamic, fast-paced and forward thinking agency environment.  Working closely with clients and account teams, this role will manage multiple concurrent accounts, service lines and multi-disciplinary teams to meet our client’s strategic and tactical marketing objectives.  As a key member of the account team, this role will be proactive, have excellent communication and problem-solving skills, and be confident in your ability to meticulously organize and keep your deliverables moving forward on-time without compromising quality.  They will keep all stakeholders up to date with progress and overcoming all of the inevitable challenges along the way.  

Key Responsibilities:

• Manage multiple concurrent accounts, service lines, deliverables and cross-functional team members via web-based project management software (Asana) and various communication channels
• Create and execute deliverable plans, and revise as appropriate to meet continuously changing needs and requirements
• Oversee all aspects of deliverable management: scope, risk, schedule, quality, and communication to stakeholders’ fullest satisfaction
• Support account calls through detailed recaps, captured action items, Asana task assignments and diligent follow-up on action items
• Evaluate new work requests, identify resources needed, assign individual responsibilities, and schedule action items
• Provide regular updates and progress reports to internal teams and/or client stakeholders
• Conduct risk management and escalate internally within the account team to proactively mitigate issues
• Identify areas for improvement with internal and external processes along with possible solutions

Role Requirements:

• Minimum of three (3) years of experience leading projects and supporting client deliverables in a digital marketing agency environment
• Strong proficiency with Asana as a work management platform
• CAPM, CSM, PMP, PRINCE2, PMI-ACP, or equivalent preferred
• Bachelor’s degree required
• Subject matter familiarity in digital marketing (e.g.: SEO, SEM, Content Marketing, Display, Feeds, Paid Social, Analytics, etc.)
• Able to thrive in fast-paced environments and embrace change
• Professional approach and comfort with conflict management and mediation
• Ability to direct teams effectively in task prioritization and execution as well as facilitation of multiple projects simultaneously within a high-pressure environment
• Excellent diplomatic, interpersonal, negotiation and communications skills with tenacity to solve internal and client problems quickly
• Process driven, highly organized and methodical with excellent time management skills, strong business ethics, and political awareness
• An enthusiastic and committed attitude, flexible problem-solver, open to participate and promote change within the organization
• Self-starter with ability to think independently and work autonomously

Key Performance Indicators (KPIs)

• Consistent adoption of PMO templates and processes
• Documented time savings achieved through PM task/work ownership
• Projects/deliverables completed and delivered on-time

Most Important Things (MITs)

• Ensuring on-time delivery of all supported digital marketing deliverables
• Establishing operational and project management best practices on supported accounts
• Maintaining ongoing communication between the client and account team regarding the status of all projects and deliverables

Benefits & Perks:

• Base salary + commission opportunities
• Medical Bonus
• 15 paid vacation days (PTO) per year
• Up to 4 hours per quarter for paid Volunteer Time Off (VTO) towards philanthropic endeavors
• Fully flex work environment: full-remote, in-office, or hybrid 
• A one time 400.000 COP Work From Home (WFH) stipend automatically added to your first paycheck
• Employee Assistance Program (EAP)
• 17 observed Colombian national holidays + 2 mental health recharge days per year
• Legal benefits like Prima, Cesantias
• Paid Social Security
• Unlimited opportunities for growth & leadership within a rapidly growing firm
• Ongoing employee development programs for personal and professional growth (Hedgehog and Vital 5s)
• Quarterly awards including prize money and recognition for outstanding performance
• Opportunities to be involved in company DEI initiatives

***Proficiency in spoken and written English at an advanced level is required for this role.  

A day in the life:

• As the Paid Advertising Strategist, you are responsible for owning the execution, performance, and growth of campaigns within your book of business. You are oriented towards the clients’ business success, tying your efforts to the greater business goals. You are self-started and autonomously own your responsibilities. You work hand-in-hand with account leadership to ideate and evolve the strategy of your service within the broader media mix. You are responsible for owning reporting, optimizations, client communication, and execution of keyword research, ad copy development, bid optimizations, and routine campaign management, sometimes with the support of a Specialist. As the Strategist, you are excellent at providing insights and forward-thinking strategy to clients on an ongoing basis, and have a strong understanding of your service’s strategy and the levers to pull to drive performance

Responsibilities:

• Full ownership and execution of performance marketing via paid social & paid media native platforms
• Meta Ads, LinkedIn Ads, Google Ads, Youtube Ads, Bing Ads
• Effectively executing builds and production A-Z with redundancy across channels; facilitating production with Specialists on teams where applicable
• Lead execution of optimizations with regards to performance improvements relative to goals
• Manage all client budgets and/or advise on budget changes based on your expertise
• Effectively own strategic communication internally for client teams
• Proactive internal communication with team on performance, strategy, recommendations, deliverables, and action items; facilitating tactical needs with Specialist where applicable
• Weekly client progress recaps, outlining performance insights and future recommendations
• Excellent marketing and business strategy acumen
• Complete understanding of the marketing funnel and how to execute via paid social and paid media
• Full understanding of the eCommerce model and lead gen strategies
• Ability to navigate roadblocks and adapt strategy to changes in landscape to achieve desired results
• Ownership of performance reporting and strategy communication
• Execute performance reporting A-Z with excellent presentation creation capabilities
• Ability to leverage data to tell a story and articulate results to clients and key stakeholders with clear next steps
• Employ AI technologies to enhance and optimize business processes
• Utilize and leverage Power Digital's Nova ecosystem as it relates to your department

Role Requirements:

• 2-3 years of digital marketing experience. 1-2 years in agency setting
• Minimum 2 years of experience with Direct Response marketing; specifically in E-Commerce, Lead Gen or B2B
• Minimum 2 years of experience with Meta Ads for direct response campaigns
• Minimum 2 years of hands-on experience with Search Engine Marketing
• Specifically having experience with campaign development and optimization processes such as bid optimization, keyword research, and ad copy development
• Significant campaign management experience in one or more of the following additional campaign types: Performance Max, Standard Shopping, YouTube Ads, Display Advertising, Local campaigns & Bing Ads
• Proficiency in Google/Microsoft Office Suite(s)
• Proficiency in Google Analytics
• Strong understanding of full-funnel marketing and paid media’s place in the funnel

Other skills required:

• Strong written and verbal communication skills
• Strong organizational and project management skills
• Self-motivated individual with a strong desire to succeed
• Excellent interpersonal skills
• Strong work ethic and ability to learn quickly and independently
• Interested in a long-lasting relationship with a growing company

Key Performance Indicators (KPIs):

• $9.5k team-member EBITDA
• Maintain below 10% Client Churn Rate
• 5-7 Accounts

Most Important Things (MITs):

• Excellence in channel production and account performance
• Cross-channel collaboration
• Internal communication

Benefits & Perks:

• Base salary + commission opportunities
• Medical Bonus
• 15 paid vacation days (PTO) per year
• Fully flex work environment: full-remote, in-office, or hybrid 
• Employee Assistance Program (EAP)
• 17 observed Colombian national holidays + 2 mental health recharge days per year
• Legal benefits like Prima, Cesantias
• Paid Social Security
• Unlimited opportunities for growth & leadership within a rapidly growing firm
• Ongoing employee development programs for personal and professional growth (Hedgehog and Vital 5s)
• Quarterly awards including prize money and recognition for outstanding performance
• Opportunities to be involved in company DEI initiatives

***Proficiency in spoken and written English at an advanced level is required for this role

A day in the life:

• The Programmatic Strategist is responsible for owning the execution, performance, and growth of programmatic within their book of business. They are oriented towards the clients’ business success, tying their efforts to the greater business goals. They are self-starters and autonomously own their responsibilities. The Strategist works hand-in-hand with account leadership to ideate and evolve the strategy of their service within the broader media mix. They are responsible for owning reporting, optimizations, client communication, and execution of all programmatic media channel activations, with the support of a specialist team. The Strategist is excellent at providing insights and forward thinking strategy to clients on an ongoing basis, and has a strong understanding of their service’s strategy and the levers to pull to drive performance

Responsibilities:

• Strategic Collaboration: Work closely with specialists, planning teams, marketing sciences and account teams to develop and execute programmatic strategies effectively
• Campaign Development and Management: Create and onboard new programmatic accounts and campaigns within self-serve DSPs (Demand-Side Platforms) with hands-on-key activationTake ownership of managing campaigns across various programmatic channels, including mobile, display, video, CTV, DOOH and audio
  • Identifying audience + data partners for addressable campaigns
  • Curate and negotiate media inventory with high priority vendors and networks
• Client Management:
  • Lead programmatic communications as subject matter expert 
  • Monitor account pacing documentation, accounting requirements and deliverable tracking
• Data Integration: Collaborate with the marketing and analytics teams to integrate reporting APIs and ingest daily campaign dataPerformance Monitoring:Actively monitor campaign Key Performance Indicators (KPIs) through reporting tools.
• Insights and Analysis: Regularly deliver campaign insights and analysis to the lead strategist on a weekly basis.
• Operational Support: Ownership of department operations for respective clients, such as trafficking, pixel creation, A/B test set ups
• Employ AI technologies to enhance and optimize business processes
• Utilize and leverage Power Digital's Nova ecosystem as it relates to your department

Role Requirements:

• In-depth knowledge and hands-on-key experience with programmatic advertising platforms, demand-side platforms (DSPs), supply-side platforms (SSPs), and ad exchanges
• Proficiency in data analysis and the ability to interpret campaign performance metrics, optimize campaigns, and make data-driven decisions
• Understanding of digital marketing principles and strategies across various channels, including mobile, display, video, OTT, CTV, and audio
• Proficient in ad creative best practices (formats, specs, messaging) and audience targeting techniques (demographics, behavioral targeting, retargeting) across various platforms and within the DSP
• Excellent communication, collaboration and organizational skills to work effectively with cross-functional teams, clients, and vendors
• Strong attention to detail in setting up, monitoring, and managing programmatic campaigns
• Familiarity with ad tech tools and platforms, including ad servers, ad verification tools, and ad trafficking systems

Key Performance Indicators (KPIs)

• Below 10% Client Churn Rate
• Range of the number of accounts (7-8)
• Achieve client spend thresholds and meet or exceed industry performance benchmarks by at least 95%
• 100% completion on client deliverables

Most Important Things (MITs)

• Understanding the client’s business model and desired outcomes in order to align with the strategy of the account
• Paid Advertising account performance and health of the account
• Client retention, sentiment and growth 
• Paid advertising production and completion of tasks on time based on deadlines set by team/client
• Collaboration with international team members on production work

***Proficiency in spoken and written English at an advanced level is required for this role

A day in the life:

• The Programmatic Strategist is responsible for owning the execution, performance, and growth of programmatic within their book of business. They are oriented towards the clients’ business success, tying their efforts to the greater business goals. They are self-starters and autonomously own their responsibilities. The Strategist works hand-in-hand with account leadership to ideate and evolve the strategy of their service within the broader media mix. They are responsible for owning reporting, optimizations, client communication, and execution of all programmatic media channel activations, with the support of a specialist team. The Strategist is excellent at providing insights and forward thinking strategy to clients on an ongoing basis, and has a strong understanding of their service’s strategy and the levers to pull to drive performance

Responsibilities:

• Strategic Collaboration: Work closely with specialists, planning teams, marketing sciences and account teams to develop and execute programmatic strategies effectively
• Campaign Development and Management: Create and onboard new programmatic accounts and campaigns within self-serve DSPs (Demand-Side Platforms) with hands-on-key activationTake ownership of managing campaigns across various programmatic channels, including mobile, display, video, CTV, DOOH and audio
  • Identifying audience + data partners for addressable campaigns
  • Curate and negotiate media inventory with high priority vendors and networks
• Client Management:
  • Lead programmatic communications as subject matter expert 
  • Monitor account pacing documentation, accounting requirements and deliverable tracking
• Data Integration: Collaborate with the marketing and analytics teams to integrate reporting APIs and ingest daily campaign dataPerformance Monitoring:Actively monitor campaign Key Performance Indicators (KPIs) through reporting tools.
• Insights and Analysis: Regularly deliver campaign insights and analysis to the lead strategist on a weekly basis.
• Operational Support: Ownership of department operations for respective clients, such as trafficking, pixel creation, A/B test set ups
• Employ AI technologies to enhance and optimize business processes
• Utilize and leverage Power Digital's Nova ecosystem as it relates to your department

Role Requirements:

• In-depth knowledge and hands-on-key experience with programmatic advertising platforms, demand-side platforms (DSPs), supply-side platforms (SSPs), and ad exchanges
• Proficiency in data analysis and the ability to interpret campaign performance metrics, optimize campaigns, and make data-driven decisions
• Understanding of digital marketing principles and strategies across various channels, including mobile, display, video, OTT, CTV, and audio
• Proficient in ad creative best practices (formats, specs, messaging) and audience targeting techniques (demographics, behavioral targeting, retargeting) across various platforms and within the DSP
• Excellent communication, collaboration and organizational skills to work effectively with cross-functional teams, clients, and vendors
• Strong attention to detail in setting up, monitoring, and managing programmatic campaigns
• Familiarity with ad tech tools and platforms, including ad servers, ad verification tools, and ad trafficking systems

Key Performance Indicators (KPIs)

• Below 10% Client Churn Rate
• Range of the number of accounts (7-8)
• Achieve client spend thresholds and meet or exceed industry performance benchmarks by at least 95%
• 100% completion on client deliverables

Most Important Things (MITs)

• Understanding the client’s business model and desired outcomes in order to align with the strategy of the account
• Paid Advertising account performance and health of the account
• Client retention, sentiment and growth 
• Paid advertising production and completion of tasks on time based on deadlines set by team/client
• Collaboration with international team members on production work

***Proficiency in spoken and written English at an advanced level is required for this role

A day in the life:

• The Programmatic Strategist is responsible for owning the execution, performance, and growth of programmatic within their book of business. They are oriented towards the clients’ business success, tying their efforts to the greater business goals. They are self-starters and autonomously own their responsibilities. The Strategist works hand-in-hand with account leadership to ideate and evolve the strategy of their service within the broader media mix. They are responsible for owning reporting, optimizations, client communication, and execution of all programmatic media channel activations, with the support of a specialist team. The Strategist is excellent at providing insights and forward thinking strategy to clients on an ongoing basis, and has a strong understanding of their service’s strategy and the levers to pull to drive performance

Responsibilities:

• Strategic Collaboration: Work closely with specialists, planning teams, marketing sciences and account teams to develop and execute programmatic strategies effectively
• Campaign Development and Management: Create and onboard new programmatic accounts and campaigns within self-serve DSPs (Demand-Side Platforms) with hands-on-key activationTake ownership of managing campaigns across various programmatic channels, including mobile, display, video, CTV, DOOH and audio
  • Identifying audience + data partners for addressable campaigns
  • Curate and negotiate media inventory with high priority vendors and networks
• Client Management:
  • Lead programmatic communications as subject matter expert 
  • Monitor account pacing documentation, accounting requirements and deliverable tracking
• Data Integration: Collaborate with the marketing and analytics teams to integrate reporting APIs and ingest daily campaign dataPerformance Monitoring:Actively monitor campaign Key Performance Indicators (KPIs) through reporting tools.
• Insights and Analysis: Regularly deliver campaign insights and analysis to the lead strategist on a weekly basis.
• Operational Support: Ownership of department operations for respective clients, such as trafficking, pixel creation, A/B test set ups
• Employ AI technologies to enhance and optimize business processes
• Utilize and leverage Power Digital's Nova ecosystem as it relates to your department

Role Requirements:

• In-depth knowledge and hands-on-key experience with programmatic advertising platforms, demand-side platforms (DSPs), supply-side platforms (SSPs), and ad exchanges
• Proficiency in data analysis and the ability to interpret campaign performance metrics, optimize campaigns, and make data-driven decisions
• Understanding of digital marketing principles and strategies across various channels, including mobile, display, video, OTT, CTV, and audio
• Proficient in ad creative best practices (formats, specs, messaging) and audience targeting techniques (demographics, behavioral targeting, retargeting) across various platforms and within the DSP
• Excellent communication, collaboration and organizational skills to work effectively with cross-functional teams, clients, and vendors
• Strong attention to detail in setting up, monitoring, and managing programmatic campaigns
• Familiarity with ad tech tools and platforms, including ad servers, ad verification tools, and ad trafficking systems

Key Performance Indicators (KPIs)

• Below 10% Client Churn Rate
• Range of the number of accounts (7-8)
• Achieve client spend thresholds and meet or exceed industry performance benchmarks by at least 95%
• 100% completion on client deliverables

Most Important Things (MITs)

• Understanding the client’s business model and desired outcomes in order to align with the strategy of the account
• Paid Advertising account performance and health of the account
• Client retention, sentiment and growth 
• Paid advertising production and completion of tasks on time based on deadlines set by team/client
• Collaboration with international team members on production work

The salary range for this role is $2,333 - $3,167 USD month - $28,000 - $38,000 USD annually (Gross in USD)

About Sezzle:

With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!

About the Role

We are seeking a Product Marketing Associate to own a portfolio of products and drive their success across the full product marketing lifecycle — from discovery through launch, optimization, and iteration. This role is well-suited for someone who thrives in a fast-paced environment, values structured thinking, and is excited to take ownership of meaningful product initiatives.

While this role is aligned to a defined group of products, prioritization is driven by company-level goals and key performance metrics, not equal attention across every surface. You’ll work closely with cross-functional partners to continuously assess where Product Marketing effort will have the greatest impact, and dynamically focus time and resources accordingly — meaning some products or initiatives may require deeper focus at different points in time.

What You’ll Do

Insight Generation & Research

Analyze qualitative and quantitative user data to surface patterns, friction points, and opportunities across your product portfolioSupport and help evolve our Shopper Voice and Customer Advocacy research programsBring a genuine Gen Z consumer perspective to how we frame problems, develop messaging, and evaluate product experiencesUse AI tools to accelerate insight generation and sharpen the inputs that shape growth strategy and marketing plans

Strategy & Execution

Own product marketing for a defined set of products, both new and existing, supporting the full lifecycle: Discover & Validate, Shape & Plan, Launch & Learn, Optimize & ScaleDefine positioning and messaging for your products grounded in behavioral data and user researchDevelop and execute GTM plans across in-app surfaces, lifecycle messaging, and marketing channelsMonitor adoption and engagement post-launch, flagging risks and identifying iteration opportunitiesTreat everything as a test. Whether you're launching something new or optimizing something existing, you should always be designing for learning, monitoring results, and iterating based on what the data tells you

Cross-Functional Collaboration

Work closely with Product Managers and Marketing Communications on every product you touch. These are your primary partners for testing, launching, and improvingNavigate across Product, Engineering, Data, Design, and Marketing to move work forwardAdapt priorities quickly as business needs shiftContribute to team documentation so insights and learnings can be shared cross-teams

Qualifications

Required

• 0–2 years of experience in Product Marketing, Growth, Consumer Research, or a related field. Recent graduates are encouraged to apply. Internships, co-ops, and class projects count
• Strong analytical thinking and comfort working with qualitative feedback, behavioral data, and survey results
• Clear, concise communicator who can turn complexity into a sharp insight or recommendation
• Curious about AI tools and eager to use them to work smarter. Bonus if you're already using them regularly

Nice to Have

• Consumer-facing or mobile product experience
• Familiarity with user research methodologies, NPS analysis, or customer interview programs
• Experience with lifecycle messaging, in-product copy, or Braze (or similar)
• Background in fintech, subscriptions, or marketplace businesses

About You:

• You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed.
• You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things
• You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking.
• You earn trust - you listen attentively, speak candidly, and treat others respectfully.
• You have backbone; disagree, then commit - you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly.
• You deliver results - you focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle.

What Makes Working at Sezzle Awesome:

At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators. We believe in surrounding ourselves with only the best and the brightest individuals. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire. 

#Li-remote #Full-time

The salary range for this role is $2,333 - $3,167 USD month - $28,000 - $38,000 USD annually (Gross in USD)

About Sezzle:

With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!

About the Role

We are seeking a Product Marketing Associate to own a portfolio of products and drive their success across the full product marketing lifecycle — from discovery through launch, optimization, and iteration. This role is well-suited for someone who thrives in a fast-paced environment, values structured thinking, and is excited to take ownership of meaningful product initiatives.

While this role is aligned to a defined group of products, prioritization is driven by company-level goals and key performance metrics, not equal attention across every surface. You’ll work closely with cross-functional partners to continuously assess where Product Marketing effort will have the greatest impact, and dynamically focus time and resources accordingly — meaning some products or initiatives may require deeper focus at different points in time.

What You’ll Do

Insight Generation & Research

Analyze qualitative and quantitative user data to surface patterns, friction points, and opportunities across your product portfolioSupport and help evolve our Shopper Voice and Customer Advocacy research programsBring a genuine Gen Z consumer perspective to how we frame problems, develop messaging, and evaluate product experiencesUse AI tools to accelerate insight generation and sharpen the inputs that shape growth strategy and marketing plans

Strategy & Execution

Own product marketing for a defined set of products, both new and existing, supporting the full lifecycle: Discover & Validate, Shape & Plan, Launch & Learn, Optimize & ScaleDefine positioning and messaging for your products grounded in behavioral data and user researchDevelop and execute GTM plans across in-app surfaces, lifecycle messaging, and marketing channelsMonitor adoption and engagement post-launch, flagging risks and identifying iteration opportunitiesTreat everything as a test. Whether you're launching something new or optimizing something existing, you should always be designing for learning, monitoring results, and iterating based on what the data tells you

Cross-Functional Collaboration

Work closely with Product Managers and Marketing Communications on every product you touch. These are your primary partners for testing, launching, and improvingNavigate across Product, Engineering, Data, Design, and Marketing to move work forwardAdapt priorities quickly as business needs shiftContribute to team documentation so insights and learnings can be shared cross-teams

Qualifications

Required

• 0–2 years of experience in Product Marketing, Growth, Consumer Research, or a related field. Recent graduates are encouraged to apply. Internships, co-ops, and class projects count
• Strong analytical thinking and comfort working with qualitative feedback, behavioral data, and survey results
• Clear, concise communicator who can turn complexity into a sharp insight or recommendation
• Curious about AI tools and eager to use them to work smarter. Bonus if you're already using them regularly

Nice to Have

• Consumer-facing or mobile product experience
• Familiarity with user research methodologies, NPS analysis, or customer interview programs
• Experience with lifecycle messaging, in-product copy, or Braze (or similar)
• Background in fintech, subscriptions, or marketplace businesses

About You:

• You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed.
• You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things
• You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking.
• You earn trust - you listen attentively, speak candidly, and treat others respectfully.
• You have backbone; disagree, then commit - you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly.
• You deliver results - you focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle.

What Makes Working at Sezzle Awesome:

At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators. We believe in surrounding ourselves with only the best and the brightest individuals. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire. 

#Li-remote #Full-time

The salary range for this role is $2,333 - $3,167 USD month - $28,000 - $38,000 USD annually (Gross in USD)

About Sezzle:

With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!

About the Role

We are seeking a Product Marketing Associate to own a portfolio of products and drive their success across the full product marketing lifecycle — from discovery through launch, optimization, and iteration. This role is well-suited for someone who thrives in a fast-paced environment, values structured thinking, and is excited to take ownership of meaningful product initiatives.

While this role is aligned to a defined group of products, prioritization is driven by company-level goals and key performance metrics, not equal attention across every surface. You’ll work closely with cross-functional partners to continuously assess where Product Marketing effort will have the greatest impact, and dynamically focus time and resources accordingly — meaning some products or initiatives may require deeper focus at different points in time.

What You’ll Do

Insight Generation & Research

Analyze qualitative and quantitative user data to surface patterns, friction points, and opportunities across your product portfolioSupport and help evolve our Shopper Voice and Customer Advocacy research programsBring a genuine Gen Z consumer perspective to how we frame problems, develop messaging, and evaluate product experiencesUse AI tools to accelerate insight generation and sharpen the inputs that shape growth strategy and marketing plans

Strategy & Execution

Own product marketing for a defined set of products, both new and existing, supporting the full lifecycle: Discover & Validate, Shape & Plan, Launch & Learn, Optimize & ScaleDefine positioning and messaging for your products grounded in behavioral data and user researchDevelop and execute GTM plans across in-app surfaces, lifecycle messaging, and marketing channelsMonitor adoption and engagement post-launch, flagging risks and identifying iteration opportunitiesTreat everything as a test. Whether you're launching something new or optimizing something existing, you should always be designing for learning, monitoring results, and iterating based on what the data tells you

Cross-Functional Collaboration

Work closely with Product Managers and Marketing Communications on every product you touch. These are your primary partners for testing, launching, and improvingNavigate across Product, Engineering, Data, Design, and Marketing to move work forwardAdapt priorities quickly as business needs shiftContribute to team documentation so insights and learnings can be shared cross-teams

Qualifications

Required

• 0–2 years of experience in Product Marketing, Growth, Consumer Research, or a related field. Recent graduates are encouraged to apply. Internships, co-ops, and class projects count
• Strong analytical thinking and comfort working with qualitative feedback, behavioral data, and survey results
• Clear, concise communicator who can turn complexity into a sharp insight or recommendation
• Curious about AI tools and eager to use them to work smarter. Bonus if you're already using them regularly

Nice to Have

• Consumer-facing or mobile product experience
• Familiarity with user research methodologies, NPS analysis, or customer interview programs
• Experience with lifecycle messaging, in-product copy, or Braze (or similar)
• Background in fintech, subscriptions, or marketplace businesses

About You:

• You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed.
• You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things
• You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking.
• You earn trust - you listen attentively, speak candidly, and treat others respectfully.
• You have backbone; disagree, then commit - you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly.
• You deliver results - you focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle.

What Makes Working at Sezzle Awesome:

At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators. We believe in surrounding ourselves with only the best and the brightest individuals. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire. 

#Li-remote #Full-time

The salary range for this role is $2,333 - $3,167 USD month - $28,000 - $38,000 USD annually (Gross in USD) 

About Sezzle:

With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!

About the Role

We are seeking a Product Marketing Associate to own a portfolio of products and drive their success across the full product marketing lifecycle — from discovery through launch, optimization, and iteration. This role is well-suited for someone who thrives in a fast-paced environment, values structured thinking, and is excited to take ownership of meaningful product initiatives.

While this role is aligned to a defined group of products, prioritization is driven by company-level goals and key performance metrics, not equal attention across every surface. You’ll work closely with cross-functional partners to continuously assess where Product Marketing effort will have the greatest impact, and dynamically focus time and resources accordingly — meaning some products or initiatives may require deeper focus at different points in time.

What You’ll Do

Insight Generation & Research

Analyze qualitative and quantitative user data to surface patterns, friction points, and opportunities across your product portfolioSupport and help evolve our Shopper Voice and Customer Advocacy research programsBring a genuine Gen Z consumer perspective to how we frame problems, develop messaging, and evaluate product experiencesUse AI tools to accelerate insight generation and sharpen the inputs that shape growth strategy and marketing plans

Strategy & Execution

Own product marketing for a defined set of products, both new and existing, supporting the full lifecycle: Discover & Validate, Shape & Plan, Launch & Learn, Optimize & ScaleDefine positioning and messaging for your products grounded in behavioral data and user researchDevelop and execute GTM plans across in-app surfaces, lifecycle messaging, and marketing channelsMonitor adoption and engagement post-launch, flagging risks and identifying iteration opportunitiesTreat everything as a test. Whether you're launching something new or optimizing something existing, you should always be designing for learning, monitoring results, and iterating based on what the data tells you

Cross-Functional Collaboration

Work closely with Product Managers and Marketing Communications on every product you touch. These are your primary partners for testing, launching, and improvingNavigate across Product, Engineering, Data, Design, and Marketing to move work forwardAdapt priorities quickly as business needs shiftContribute to team documentation so insights and learnings can be shared cross-teams

Qualifications

Required

• 0–2 years of experience in Product Marketing, Growth, Consumer Research, or a related field. Recent graduates are encouraged to apply. Internships, co-ops, and class projects count
• Strong analytical thinking and comfort working with qualitative feedback, behavioral data, and survey results
• Clear, concise communicator who can turn complexity into a sharp insight or recommendation
• Curious about AI tools and eager to use them to work smarter. Bonus if you're already using them regularly

Nice to Have

• Consumer-facing or mobile product experience
• Familiarity with user research methodologies, NPS analysis, or customer interview programs
• Experience with lifecycle messaging, in-product copy, or Braze (or similar)
• Background in fintech, subscriptions, or marketplace businesses

About You:

• You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed.
• You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things
• You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking.
• You earn trust - you listen attentively, speak candidly, and treat others respectfully.
• You have backbone; disagree, then commit - you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly.
• You deliver results - you focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle.

What Makes Working at Sezzle Awesome:

At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators. We believe in surrounding ourselves with only the best and the brightest individuals. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire. 

#Li-remote #Full-time

The salary range for this role is $2,333 - $3,167 USD month - $28,000 - $38,000 USD annually (Gross in USD) 

About Sezzle:

With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!

About the Role

We are seeking a Product Marketing Associate to own a portfolio of products and drive their success across the full product marketing lifecycle — from discovery through launch, optimization, and iteration. This role is well-suited for someone who thrives in a fast-paced environment, values structured thinking, and is excited to take ownership of meaningful product initiatives.

While this role is aligned to a defined group of products, prioritization is driven by company-level goals and key performance metrics, not equal attention across every surface. You’ll work closely with cross-functional partners to continuously assess where Product Marketing effort will have the greatest impact, and dynamically focus time and resources accordingly — meaning some products or initiatives may require deeper focus at different points in time.

What You’ll Do

Insight Generation & Research

Analyze qualitative and quantitative user data to surface patterns, friction points, and opportunities across your product portfolioSupport and help evolve our Shopper Voice and Customer Advocacy research programsBring a genuine Gen Z consumer perspective to how we frame problems, develop messaging, and evaluate product experiencesUse AI tools to accelerate insight generation and sharpen the inputs that shape growth strategy and marketing plans

Strategy & Execution

Own product marketing for a defined set of products, both new and existing, supporting the full lifecycle: Discover & Validate, Shape & Plan, Launch & Learn, Optimize & ScaleDefine positioning and messaging for your products grounded in behavioral data and user researchDevelop and execute GTM plans across in-app surfaces, lifecycle messaging, and marketing channelsMonitor adoption and engagement post-launch, flagging risks and identifying iteration opportunitiesTreat everything as a test. Whether you're launching something new or optimizing something existing, you should always be designing for learning, monitoring results, and iterating based on what the data tells you

Cross-Functional Collaboration

Work closely with Product Managers and Marketing Communications on every product you touch. These are your primary partners for testing, launching, and improvingNavigate across Product, Engineering, Data, Design, and Marketing to move work forwardAdapt priorities quickly as business needs shiftContribute to team documentation so insights and learnings can be shared cross-teams

Qualifications

Required

• 0–2 years of experience in Product Marketing, Growth, Consumer Research, or a related field. Recent graduates are encouraged to apply. Internships, co-ops, and class projects count
• Strong analytical thinking and comfort working with qualitative feedback, behavioral data, and survey results
• Clear, concise communicator who can turn complexity into a sharp insight or recommendation
• Curious about AI tools and eager to use them to work smarter. Bonus if you're already using them regularly

Nice to Have

• Consumer-facing or mobile product experience
• Familiarity with user research methodologies, NPS analysis, or customer interview programs
• Experience with lifecycle messaging, in-product copy, or Braze (or similar)
• Background in fintech, subscriptions, or marketplace businesses

About You:

• You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed.
• You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things
• You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking.
• You earn trust - you listen attentively, speak candidly, and treat others respectfully.
• You have backbone; disagree, then commit - you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly.
• You deliver results - you focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle.

What Makes Working at Sezzle Awesome:

At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators. We believe in surrounding ourselves with only the best and the brightest individuals. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire. 

#Li-remote #Full-time

The salary range for this role is $2,333 - $3,167 USD month - $28,000 - $38,000 USD annually (Gross in USD) 

About Sezzle:

With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!

About the Role

We are seeking a Product Marketing Associate to own a portfolio of products and drive their success across the full product marketing lifecycle — from discovery through launch, optimization, and iteration. This role is well-suited for someone who thrives in a fast-paced environment, values structured thinking, and is excited to take ownership of meaningful product initiatives.

While this role is aligned to a defined group of products, prioritization is driven by company-level goals and key performance metrics, not equal attention across every surface. You’ll work closely with cross-functional partners to continuously assess where Product Marketing effort will have the greatest impact, and dynamically focus time and resources accordingly — meaning some products or initiatives may require deeper focus at different points in time.

What You’ll Do

Insight Generation & Research

Analyze qualitative and quantitative user data to surface patterns, friction points, and opportunities across your product portfolioSupport and help evolve our Shopper Voice and Customer Advocacy research programsBring a genuine Gen Z consumer perspective to how we frame problems, develop messaging, and evaluate product experiencesUse AI tools to accelerate insight generation and sharpen the inputs that shape growth strategy and marketing plans

Strategy & Execution

Own product marketing for a defined set of products, both new and existing, supporting the full lifecycle: Discover & Validate, Shape & Plan, Launch & Learn, Optimize & ScaleDefine positioning and messaging for your products grounded in behavioral data and user researchDevelop and execute GTM plans across in-app surfaces, lifecycle messaging, and marketing channelsMonitor adoption and engagement post-launch, flagging risks and identifying iteration opportunitiesTreat everything as a test. Whether you're launching something new or optimizing something existing, you should always be designing for learning, monitoring results, and iterating based on what the data tells you

Cross-Functional Collaboration

Work closely with Product Managers and Marketing Communications on every product you touch. These are your primary partners for testing, launching, and improvingNavigate across Product, Engineering, Data, Design, and Marketing to move work forwardAdapt priorities quickly as business needs shiftContribute to team documentation so insights and learnings can be shared cross-teams

Qualifications

Required

• 0–2 years of experience in Product Marketing, Growth, Consumer Research, or a related field. Recent graduates are encouraged to apply. Internships, co-ops, and class projects count
• Strong analytical thinking and comfort working with qualitative feedback, behavioral data, and survey results
• Clear, concise communicator who can turn complexity into a sharp insight or recommendation
• Curious about AI tools and eager to use them to work smarter. Bonus if you're already using them regularly

Nice to Have

• Consumer-facing or mobile product experience
• Familiarity with user research methodologies, NPS analysis, or customer interview programs
• Experience with lifecycle messaging, in-product copy, or Braze (or similar)
• Background in fintech, subscriptions, or marketplace businesses

About You:

• You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed.
• You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things
• You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking.
• You earn trust - you listen attentively, speak candidly, and treat others respectfully.
• You have backbone; disagree, then commit - you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly.
• You deliver results - you focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle.

What Makes Working at Sezzle Awesome:

At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators. We believe in surrounding ourselves with only the best and the brightest individuals. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire. 

#Li-remote #Full-time

See yourself at Twilio

Join the team as our next Manager, Personalized Support (LATAM)

About the job

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

Responsibilities

In this role, you’ll:

• Lead a team of Personalized Support Engineers (PSEs) who support our strategic customers. The team’s role is to assist the TAMs and customers to resolve a mixture of technical problems, deliver proactive guidance to provide added value through the use of Twilio technologies and be the champion for the customer within Twilio. 
• As the Personalized Support Manager, you will be their coach and leader; bringing out the best in each of your team members with keen interest in their overall well being. 
• You are constantly looking for ways to improve support operations and areas that our PSEs can improve to provide our customers with the highest level of support possible. You are ready to own and drive procedural changes of internal support processes and initiatives. 
• You will also be working alongside our Personalized Support Managers who manage Technical Account Managers (TAMs). You will hire and train new employees to supplement existing resources as needed while all the time raising the bar on the standard of excellence. You will foster a strong culture of collaboration and customer empathy in the team.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 6+ years of experience as part of a support or operations team in a software or SaaS company.
• 4+ years experience leading a technical support team in a software or SaaS company.
• Experience coaching Technical Support Engineers in providing best-in-class customized proactive and reactive support to customers. 
• Exceptional emotional intelligence, interpersonal communication and professional writing skills. 
• Demonstrated history of driving customer issue resolutions including escalation management, and coordination with internal operational teams.
• Ability to lead a team while effectively developing and achieving the desired performance outcomes (performance, teamwork, collaboration, KPI reporting/analysis, frameworks, daily management tasks, training & enablement strategies, etc.)
• Ability to prioritize multiple competing initiatives simultaneously including business as usual tasks, projects, on-call responsibilities and other operational requirements. 
• Diplomacy in uncertain situations with an analytical and process driven solution approach.

Desired:

• Knowledge of networking protocols, standards, troubleshooting and cloud computing. 
• Experience working with Salesforce, JIRA, Confluence, Airtable, Zendesk and other project tools.

Location

This role will be remote, and based in Colombia.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

See yourself at Twilio

Join the team as Twilio’s next People Operations Specialist.

About the job

The People Operations team is the backbone of Twilio’s core HR functions, with responsibility for running the  day-to-day processes of the employee lifecycle. This team is currently on an exciting transformation journey with a view to delivering a seamless, efficient experience for our customers. You will play your part in this transformation by helping to identify and implement improvements for the region, create best practices and make a contribution to the foundation of a world-class People Operations organization. 

This position is needed to work closely with other People functions to execute HR Operational processes and services specialists who live the Twilio Magic and bring a skill-set of strong customer service, detail orientation, communication skills, and a broad understanding of HR processes and systems. 

Responsibilities

In this role, you’ll:

• Leverage the HRIS system to perform transactions, support employees, and internal stakeholders  
• Provide HR support directly to employees and internal partners related to questions concerning: Benefits, Compensation, HR Policies, Relocation, Payroll, HR Systems (Workday, Greenhouse, ServiceNow), General HR related questions, Mobility and Immigration and other areas.
• Provide administration, communication, and processing in support of core HR processes.
• Partner closely with other People functions and HRBPs to execute HR Operational processes and services with a focus on employee experience, and data integrity. 
• Provide mentorship and assistance for employees and managers on core HR policies and processes.
• Maintain confidentiality of core HR data and projects. Participate in system testing and support for HR Operations related program rollouts, new systems and processes.
• Document, maintain and communicate core HR processes to users and partners.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• Demonstrate effective multitasking, interpersonal, collaboration and communication skills.
• Ability to prioritize multiple stakeholders, projects, and tasks.
• Brings curiosity, and desire to find opportunities for improvement.
• Keen to continue learning and developing their skills, having a growth mentality.
• Proactive and communicative, prioritizing employee and customer communications and service.
• Detail oriented with an understanding of the HR ecosystem (payroll, IT, compensation, benefits, legal)
• Minimum 3 years experience running HR processes in AMERICAS involving the coordination of operational and project tasks, and direct customer/employee queries. 
• Excellent verbal and written communications skills in English, Spanish and Portuguese.

Desired:

• Prior experience running HR processes for Canada and US.
• Experience working with Workday HCM. 
• Experince building dashboards and reports in Tableau.
• Strong analytical skills, with the ability to interpret data and generate insights to support decision making.

Location

This role will be remote, and based in Colombia.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

***Proficiency in spoken and written English at an advanced level is required for this role.

A day in the life:

As a Senior Account Director, you’ll be responsible for working with clients in the Healthcare division. You will have a broad and varied background with hands-on experience across many digital marketing channels and tools. This role will work to drive performance through integrated marketing tactics across paid, owned and earned channels. As a seasoned business consultant, the Senior Account Director will guide and counsel clients on how marketing tactics can drive business outcomes. The Senior Account Director will manage direct reports and lead cross-functional account teams of highly-talented marketers by working closely to optimize their efforts and provide strategic guidance. In collaboration with Account Managers, they will spearhead service expansions, manage media, craft testing roadmaps and lead tactical pivots when necessary. Additionally, you will demonstrate exceptional leadership by gaining trust and providing unmatched strategic insight to their cross-functional account teams. Within the Client Services department, the Senior Account Director will also be responsible for leading key initiatives within the team such as talent acquisition, training or product quality. This is an exciting role for a seasoned digital marketer seeking an opportunity to lead innovative, growth-oriented  marketing campaigns.

Responsibilities:

• Client-centric Communication: Establishes a strong relationship with client key decision makers by hosting monthly one-on-one check-ins to review holistic business performance, gauge sentiment, solicit feedback and share additional opportunities to support the business goals
• Marketing Strategy: Leads the cross-functional account teams with a comprehensive strategy across paid, owned and earned channels to meet or exceed client business objectives; Demonstrates proficiency in cross-channel media planning and testing roadmaps, including the connection of a client’s product, audience and media
• Client Performance & Results: Ensures that at least 75% of their client roster is hitting their goals/forecast targets within the partnership.
• Data-driven Insights: Leverages data and analytics, such as first-party data tools like Google Analytics and Looker Studio, to identify strategic opportunities; Translates learnings into clear and concise reporting with actionable next steps
• Measurement Frameworks: Uses overlapping datasets to find the truth and make better marketing decisions; Prioritizes business metrics to guide strategy and budgets; Leverages platform or attribution metrics to inform tactical daily optimizations; Uses incrementality to validate when needed
• Team Coaching and Development: Leads by example and practices servant leadership; Delivers timely, specific feedback to team members to up-level business acumen and connect the marketing objectives to business objectives
• Existing Account Manager Support: Shadows and provides coaching and feedback to new hires within the first 90 days and/or existing Account Managers to ensure high product quality and assist in coaching any skill gaps
• Client Portfolio: Manages a diverse set of clients totaling with specific target monthly recurring revenue
• Client Retention: Leads the contract renewal strategy by following the established client renewal process and timelines.  Takes a proactive approach to the process, beginning at least 90 days in advance of the contract expiration date by preparing the  presentation and proposal development alongside the Account Manager to extend client partnerships.  Reviews and analyzes client contracts on a regular basis to ensure goals are on target
• Service Expansions: Works with the Account Manager and the internal account team to identify additional strategies to improve performance and expand client partnerships. 
• Own the strategic coaching and development of Account Managers and Resource Team leads, ensuring teams can independently connect channel execution to client business outcomes and confidently lead client conversations
• Elevate client-facing excellence across accounts, coaching teams on storytelling, executive presence, and emotional intelligence to deliver clear, polished recommendations
• Scale team capability and consistency, developing AMs as strategic leaders, reinforcing shared expectations across accounts, and balancing client demands with team capacity to drive sustainable performance.
• Department Operations: Plays an active role in supporting key department initiatives such as recruitment, staffing, training, onboarding and more
• Specialty Focus Area: Identifies a focus area within the department that aligns with the individual’s skill set; Creates a roadmap alongside the Account Manager to enhance and optimize that focus area (e.g., Training, Reporting, Talent Acquisition)
• Responsible for other tasks and projects as assigned by Client Services department leadership, as needed
• Employ AI technologies to enhance and optimize business processes

Role Requirements:

• Bachelor's Degree in Marketing, Communication or related discipline
• 10+ years cross-channel digital marketing experience, including: strategic planning, consumer insights, digital integration and client services, ideally in a digital or media agency
• Proven track record of delivering high customer satisfaction scores through NPS or similar retention metrics
• Strong understanding of paid media, particularly Google Ads and Meta Ads
• Working knowledge of SEO, Analytics, and Creative workflows and deliverables
• Experience speaking to business-level metrics such as LTV:CAC, ROAS, etc.
• Proficiency in establishing goals for clients and validating forecast scenarios to show a path to goal
• Campaign leadership skills for end-to-end campaign development including strategy, segmentation, targeting, etc. in a multi-channel environment
• Ability to quickly build rapport and develop relationships with executive-level points of contact
• Desire to work in a role that functions as both a marketing consultant and a business consultant for clients
• Highly dependable individual who thrives in a fast-paced environment and is a self-starter; Emanates high energy and a positive attitude
• Entrepreneurial spirit with a passion for problem-solving, continued learning and personal growth

Key Performance Indicators (KPIs)

• Division ETCR or Expansion to Churn Ratio (as established quarterly)
• Division Team Retention Rate of 90%+
• Client Retention Rate of Book of 96%+
• Deliverable timeliness: 95% on time delivery
• NPS for Account Director Portfolio (8 or above)
• MRR: $100k+ monthly revenue

Most Important Things (MITs)

• Team Coaching and Development
• Marketing Strategy, Development and Execution
• Client Retention and Client Revenue Growth

Benefits & Perks:

• Base salary + commission opportunities
• Prepaid Medicine Plan
• 15 paid vacation days (PTO) per year
• Up to 4 hours per quarter for paid Volunteer Time Off (VTO) towards philanthropic endeavors
• Fully flex work environment: full-remote, in-office, or hybrid 
• A one time 400.000 COP Work From Home (WFH) stipend automatically added to your first paycheck
• Employee Assistance Program (EAP)
• 17 observed Colombian national holidays + 2 mental health recharge days per year
• Legal benefits like Prima, Cesantias
• Paid Social Security
• Unlimited opportunities for growth & leadership within a rapidly growing firm
• Ongoing employee development programs for personal and professional growth (Hedgehog and Vital 5s)
• Quarterly awards including prize money and recognition for outstanding performance
• Opportunities to be involved in company DEI initiatives

To complement our rapid growth, we are actively looking for a Senior Software Engineer – Platform with experience working on Google Cloud Platform, to join our team. Five9 delivers market-leading up-time for its Contact Center application while constantly delivering new features and capabilities to highly demanding enterprise customers. This requires that Five9 continually enhances, updates and modernizes the Platform Services that the Contact Center Application runs on. This position requires excellent understanding of cloud software: how it's built, deployed, tested and managed.

Key Responsibilities:

• Contribute to the next generation of Five9’s modern SaaS platform, providing businesses the ability to improve customer service through the power of AI in the Contact Center.
• You will play a critical role in developing a highly-available, highly-scalable and reliable microservices.
• You will apply your expertise of cloud computing stack, broad software technologies, and open source tools to resolve what are often considered seemingly unsolvable cloud technology platform challenges for our customers.
• Gain deep application-level knowledge of existing systems as well as contributing to their overall design.
• Dive deep into the software stack to troubleshoot and provide production support as needed.
• Work with a team of peers, share a passion for what they’re creating and pull your own weight.

Required skills:

• 5+ years of software development experience as part of a Java development team using Spring Framework.
• Experience with designing and building highly available and scalable applications.
• Good understanding of private and public cloud design considerations and limitations in the areas of virtualization and global infrastructure, distributed systems, load balancing and networking, event processing, massive data storage and security.
• Bachelor's degree in an engineering field.

Desired skills:

• 3+ years with Cloud Platform (AWS, Azure, GCP as plus) and Spring Cloud.
• Experience and hands on skills with GCP Products such as Google Big Query, Cloud Storage, Cloud Functions, Pub/Sub, App Engine, Cloud SQL.
• Experience and hands on skills with Docker, Kubernetes.
• Hands on experience working as part of a Continuous Delivery team who continuously develop, test, deploy and manage production applications on Google Cloud Platform.
• An advanced degree in an engineering or a business discipline is highly desirable.

About Backblaze

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.

Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a Sr. Customer Growth Specialist!

About the Role

The Senior Customer Growth Specialist is a post-sales, outbound role focused on generating expansion pipeline from our long-tail customer base. This role sits at the intersection of Customer Success and Sales, with a clear mandate: identify customers with growth potential, engage them proactively, and create qualified expansion opportunities.

This is a high-activity, commercially focused role. You will work from data, signals, and insights to prioritize outreach, qualify opportunities, and hand off expansion pipeline to Customer Success Managers or Sales partners. While customer experience matters, success in this role is measured primarily by pipeline creation.

What You’ll Do:

• Proactively engage existing Backblaze customers through outbound outreach (email, calls, LinkedIn, etc.)
• Identify expansion opportunities using signals such as product usage, intent data, account activity, and engagement trends
• Qualify customer needs, timelines, and expansion potential through discovery conversations
• Create and progress qualified expansion opportunities in Salesforce
• Partner closely with Customer Success Managers, Technical Account Managers, and Sales to ensure clean handoffs
• Maintain strong CRM hygiene and accurate activity tracking
• Participate in ongoing enablement and feedback loops to improve messaging, targeting, and conversion rates

How Success Is Measured

• Expansion pipeline generated (primary metric)
• Opportunity quality and conversion to closed-won
• Outreach activity and engagement rates
• Accuracy and consistency of CRM data
• Collaboration and handoff quality with CS and Sales partners

The Right Fit:

• 5+ years of experience in a quota-carrying, outbound role (SDR, BDR, Inside Sales, Customer Growth, or similar)
• Strong English communication skills at a C1 level or above, with the ability to work directly with U.S. accounts and communicate confidently in a client-facing environment
• Strong comfort with proactive outreach and customer conversations
• Experience working with CRM systems (Salesforce preferred)
• Ability to quickly understand technical or product-driven value propositions
• Strong written and verbal communication skills
• Data-driven mindset with the ability to prioritize accounts and opportunities

Bonus Points For:

• Experience selling to existing customers (expansion, upsell, cross-sell)
• Familiarity with SaaS, cloud infrastructure, or usage-based pricing models
• Experience working with long-tail or high-volume customer segments

At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.

At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

#LATAM

Location: This position is remote within the United States.

This role is currently not available for hire or work in Colorado, New Mexico, and Hawaii.

About Huge

Huge is a design and technology company. We create products and experiences that grow the world’s most ambitious brands. We do this by designing experiences for people, not users, and uncovering new sources of growth by leveraging our creative talent, our proprietary platform LIVE and unlocking the advantages brought to us by emerging technologies. We believe all experiences should be intelligent, shoppable and unique to every brand.

Huge’s nearly 1,000 thinkers, tinkerers, makers and creators, have been problem-solving across North America, Europe, and Latin America for over 25 years. Interested? You’ll find more information at www.hugeinc.com. 

Huge is committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of innovators, we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Huge is an equal opportunity employer (EOE). We strongly support diversity in the workforce. We are committed to an inclusive, barrier-free recruitment and selection process and work environment. If you are contacted for a job opportunity, please advise us of any accommodation needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

Workers shall not be required to pay employers’ or agents’ recruitment fees or other related fees for their employment. If any such fees are found to have been paid by workers, such fees shall be repaid to the worker.

#LI-POST #LI-Remote

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Role Summary and Impact

The Digital Strategy Planning & Execution Senior Associate role focuses on the comprehensive development and execution of digital advertising strategies. This position is crucial for ensuring precise planning, implementation, and monitoring of campaigns, directly leading to the success of digital media buying and the achievement of marketing objectives. The primary impact of this role lies in optimizing campaign performance, generating valuable insights for decision-making, and ultimately contributing significantly to brand growth through digital channels.

Skills and Experience:

• Role: Digital Strategy Planning & Execution Senior Associate. Leads and executes digital advertising strategies to ensure brand success and growth.
• Mission: Develop and manage digital media strategies, guaranteeing planning, execution, and monitoring to achieve objectives.
• Requirements: Professional degree in Marketing or related fields. Minimum 2 years of experience on digital media platforms. Proficiency in Facebook Business Manager, Excel, PowerPoint, Looker Studio, Google Ads, and GA4.
• Functions & Results: Media plan creation, campaign optimization, KPI management, and reporting. Objective: high ad performance and achievement of advertising goals

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodation or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Role Summary and Impact

The Insights & Analytics Senior Associate is fundamental in ensuring the integrity and visualization of marketing data, by implementing technical measurement architectures and automating processes. Their mission is to transform raw data from various platforms into dynamic reporting ecosystems and high-impact dashboards, facilitating the extraction of real-time insights. This role directly impacts data traceability, the reduction of report update times, and the generation of findings that optimize campaign efficiency and client business, through strategic visualization and signal analysis.

Skills and Experience:

• Central Role in Marketing Data: Ensure the integrity, flow, and visualization of marketing data to transform raw information into dynamic and functional dashboards, enabling real-time insight extraction.
• Quantitative Experience and Background: Possess a minimum of 2 years of experience and a professional degree in Engineering (Systems, Data, Industrial), Statistics, or Mathematics, ideally complemented by certifications in Google Analytics, Cloud, or visualization.
• Advanced Technical Proficiency: Essential advanced handling of SQL and Python, experience in Cloud environments (GCP/AWS), deep knowledge of platforms such as GT4, GTM, and ad-tech, in addition to high proficiency in dashboarding tools like Looker Studio and Power BI.
• Business Impact and Key Skills: Ability to generate findings that optimize campaign efficiency and client business, working with agile methodologies and demonstrating extreme attention to detail.

Soft Skills:

• Assertive communication to translate technical concepts into business language.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodation or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.

Ubicación: Bogotá, Colombia (Modelo Híbrido)

Nota: Requerimos disponibilidad para asistir a la oficina 2 veces al mes para actividades de integración y gestión documental física.

Sobre el Rol

Como HR Intern, serás el soporte fundamental para que las operaciones diarias de Recursos Humanos en Bogotá funcionen sin fricciones. Este es un rol operativo con un fuerte enfoque en atención al cliente interno y aseguramiento de procesos (Compliance).

Serás el primer punto de contacto para nuestros Monks en temas de beneficios y políticas, asegurando que toda la documentación legal, migratoria y de salud ocupacional esté al día, bajo los más altos estándares de seguridad de la información.

Responsabilidades Clave

• Atención al cliente: Responder consultas internas sobre beneficios, programas de bienestar y políticas de la empresa con una actitud proactiva y resolutiva.
• Gestión Operativa de Novedades: Apoyar en el procesamiento de solicitudes de vacaciones, licencias y mantener los expedientes digitales de los empleados 100% actualizados.
• Compliance y Seguridad de Datos: Aplicar controles de acceso a información sensible, garantizando que los datos personales se manejen bajo estrictas normas de confidencialidad y apoyando en planes de recuperación de datos.
• Soporte Legal y Migratorio: Realizar seguimiento a procesos de visas y trámites de migración para talento internacional, además de gestionar la documentación necesaria para terminaciones de contrato.
• Seguridad y Salud en el Trabajo (SST): Apoyar los flujos de trabajo de SST, incluyendo la gestión de facturas de proveedores de salud y soporte administrativo en reuniones de comités (COPASST/Convivencia).
• Reporting Analítico: Preparar reportes periódicos (ej. estados de contratos por departamento) asegurando que la información sea precisa y se comparta solo con destinatarios autorizados.

¿Qué buscamos? (Tu perfil)

• Formación: Estudiante de niveles Técnico, Tecnológico o Universitario en Gestión Administrativa, Psicología, Ingeniería Industrial o áreas afines, con aval para iniciar práctica.
• Comunicación: Excelentes habilidades de comunicación verbal y escrita. El Inglés (Nivel B1 o superior) es un plus importante para navegar nuestros sistemas globales.
• Conocimiento Local: Entendimiento básico de la legislación laboral colombiana y prácticas generales de RR.HH.
• Dominio de Herramientas: Manejo fluido de Google Suite (Docs, Sheets, Drive, Slides).
• Atención al detalle: Rigurosidad extrema en el manejo de fechas y datos contractuales.

Discreción: Capacidad probada para manejar información altamente confidencial.

Servicio al Cliente: Disposición para ayudar y resolver dudas de los colaboradores de forma clara.

¿Qué ofrece Monks?

• Modalidad Híbrida: Flexibilidad para trabajar desde casa, con visitas estratégicas a la oficina en Bogotá (2 veces al mes).
• Experiencia en Compliance: Aprenderás cómo una multinacional de tecnología protege su información y cumple con normativas globales.
• Cultura Global: Exposición a procesos de una red creativa presente en más de 50 países.
• Crecimiento: Mentoría constante en un ambiente donde se valora la iniciativa y el orden.

#LI-BC1 #LI-Hybrid

***Proficiency in spoken and written English at an advanced level is required for this role.  

A day in the life:

• As the Paid Advertising Strategist, you are responsible for owning the execution, performance, and growth of campaigns within your book of business. You are oriented towards the clients’ business success, tying your efforts to the greater business goals. You are self-started and autonomously own your responsibilities. You work hand-in-hand with account leadership to ideate and evolve the strategy of your service within the broader media mix. You are responsible for owning reporting, optimizations, client communication, and execution of keyword research, ad copy development, bid optimizations, and routine campaign management, sometimes with the support of a Specialist. As the Strategist, you are excellent at providing insights and forward-thinking strategy to clients on an ongoing basis, and have a strong understanding of your service’s strategy and the levers to pull to drive performance

Responsibilities:

• Full ownership and execution of performance marketing via paid social & paid media native platforms
• Meta Ads, LinkedIn Ads, Google Ads, Youtube Ads, Bing Ads
• Effectively executing builds and production A-Z with redundancy across channels; facilitating production with Specialists on teams where applicable
• Lead execution of optimizations with regards to performance improvements relative to goals
• Manage all client budgets and/or advise on budget changes based on your expertise
• Effectively own strategic communication internally for client teams
• Proactive internal communication with team on performance, strategy, recommendations, deliverables, and action items; facilitating tactical needs with Specialist where applicable
• Weekly client progress recaps, outlining performance insights and future recommendations
• Excellent marketing and business strategy acumen
• Complete understanding of the marketing funnel and how to execute via paid social and paid media
• Full understanding of the eCommerce model and lead gen strategies
• Ability to navigate roadblocks and adapt strategy to changes in landscape to achieve desired results
• Ownership of performance reporting and strategy communication
• Execute performance reporting A-Z with excellent presentation creation capabilities
• Ability to leverage data to tell a story and articulate results to clients and key stakeholders with clear next steps
• Employ AI technologies to enhance and optimize business processes
• Utilize and leverage Power Digital's Nova ecosystem as it relates to your department

Role Requirements:

• 2-3 years of digital marketing experience. 1-2 years in agency setting
• Minimum 2 years of experience with Direct Response marketing; specifically in E-Commerce, Lead Gen or B2B
• Minimum 2 years of experience with Meta Ads for direct response campaigns
• Minimum 2 years of hands-on experience with Search Engine Marketing
• Specifically having experience with campaign development and optimization processes such as bid optimization, keyword research, and ad copy development
• Significant campaign management experience in one or more of the following additional campaign types: Performance Max, Standard Shopping, YouTube Ads, Display Advertising, Local campaigns & Bing Ads
• Proficiency in Google/Microsoft Office Suite(s)
• Proficiency in Google Analytics
• Strong understanding of full-funnel marketing and paid media’s place in the funnel

Other skills required:

• Strong written and verbal communication skills
• Strong organizational and project management skills
• Self-motivated individual with a strong desire to succeed
• Excellent interpersonal skills
• Strong work ethic and ability to learn quickly and independently
• Interested in a long-lasting relationship with a growing company

Key Performance Indicators (KPIs):

• $9.5k team-member EBITDA
• Maintain below 10% Client Churn Rate
• 5-7 Accounts

Most Important Things (MITs):

• Excellence in channel production and account performance
• Cross-channel collaboration
• Internal communication

What are we looking for?

We are seeking a highly skilled and experienced Senior DevOps/Cloud Engineer/SRE with 7+ years of experience to become an integral part of our dynamic DevOps platform team. In this role, you will be instrumental in supporting cutting-edge AI SaaS and PaaS solutions.

Please note: This position may require participation in an on-call support rotation in the future.

Requirements

Technical Skills:

• Education: A Bachelor's degree in Computer Science or a related field, or equivalent education and experience equating to the US equivalent of a bachelor’s degree.
• SDLC & CI/CD: 5+ years of experience with Software Development Lifecycle (SDLC) methodologies and CI/CD technologies, including hands-on expertise with at least two different CI/CD ecosystems. Optional: We also value experience with MLOps practices and their integration into CI/CD pipelines.
• Software Engineering: 3+ years of experience as a Software Engineer, with a preference for backend development experience. Nice to have: Experience with Temporal workflows.
• Networking & Operating Systems: Strong knowledge of networking principles and robust experience with Operating System concepts, backed by 5+ years of hands-on Linux administration.
• Cloud Platforms: 5+ years of in-depth experience with AWS (highly preferred) and/or GCP. Highly desired to have certifications in AWS or GCP.
• Infrastructure as Code (IaC): 5+ years of experience with IaC tools, primarily Terraform.
• Kubernetes: 5+ years of experience managing Kubernetes clusters, including practical experience with at least one cloud-managed service (e.g., EKS, GKE, AKS).
• Database Management: Strong experience with PostgreSQL.
• Troubleshooting: Proven ability to effectively troubleshoot issues across code, cloud infrastructure, networks, and operating systems.
• AI-Specific Technologies (Preferred): Given our focus on AI solutions, experience with MLOps, Nvidia NIM and relevant Nvidia certifications would be a significant asset.

Observability: 5+ years of experience working with observability tools, and defining

Essential Non-Technical Skills:

• Requirements Elicitation: Ability to effectively gather and understand project requirements.
• Collaboration & Resilience: A highly collaborative team player with a resilient and proactive mindset.
• Organizational & Communication Skills: Self-organized with the ability to structure discussions effectively, ensuring focus and clarity.
• Documentation: Meticulous and thorough in creating clear, comprehensive documentation.
• Problem Solving: Adept at breaking down complex problems into manageable sub-tasks and defining actionable next steps.
• Language: English proficiency is mandatory.

#LI-Remote

#LI-DC1

Role & Responsibilities:

In this role, you’ll specialize in the design of static visuals for a wide variety of channels, including product interfaces, social media and display advertising.
This is a fast-paced assignment that requires impeccable production skills.
You’ll work as part of a dedicated global team of designers, illustrators, animators and art directors that produces world-class work.
The job is about harmonizing speed, style and scale to produce loads of good-looking assets at a steady pace.
Pixel perfectness is important. You safeguard quality at all times and work together with QA testers.
In addition to making images incredible, you’ll make sure that designs adhere to guidelines and are consistent across ad formats, dimensions and languages.

Requirements:

• You have 5+ years of experience.
• You have solid Photoshop, Indesign, Figma and Illustrator skills. Sketch skills are a plus
• You know how to keep your files, layers and folders super-organized, even if you’re a creative mess outside of Photoshop.
• You know how to work with dielines and different types of vendor specs for print projects.
• You can take charge of small and bigger tasks independently and provide supervision to other designers where needed.
• You can contribute to different stages of the production process, from setting styles and layouts to cutting formats and language versioning.
• Exceptional attention to detail, problem solving, and coping with rapid change is required.
• You’re always on the lookout for process efficiencies.
• You can handle repetitive tasks and stay focused.
• You’re well-versed in English and production tricks.
• You’re a clear communicator and are happy to work with designers from all over the world.

#LI-DC1

As a key member of the Quality Assurance team, you will be responsible for ensuring the reliability, performance, and security of our software products. You will design, develop, and execute comprehensive test plans that allow our development teams to ship high-quality code with confidence and speed.

Key Responsibilities

• Quality Strategy: Develop and implement robust test strategies and test cases for new and existing features.
• Test Automation: Design, write, and maintain automated test scripts (UI and API) to increase testing efficiency and coverage.
• Agile Collaboration: Participate in Agile ceremonies (Sprint Planning, Stand-ups, Retrospectives) to provide "QA perspective" from the start of the development cycle.
• Defect Management: Identify, document, and track software defects to resolution using bug-tracking tools (e.g., Jira).
• Cross-Functional Communication: Communicate effectively with developers, product owners, and stakeholders to clarify requirements and report on software health.
• CI/CD Integration: Integrate automated tests into CI/CD pipelines to ensure continuous quality and rapid feedback loops.
• Root Cause Analysis: Perform thorough regression testing and root cause analysis when bugs are identified in production.
• Continuous Improvement: Proactively suggest improvements to the development process to prevent defects before they occur.
• Soft Skills: Demonstrate a detail-oriented mindset, professional curiosity, and a "quality-first" attitude.

Requirements

• Experience: Proven experience in Software Quality Assurance (Manual and Automated testing).
• Language: English proficiency is mandatory.
• Programming Skills: Proficiency in at least one programming language (e.g., Java, Python, or JavaScript) for automation purposes.
• Testing Frameworks: Hands-on experience with automation tools such as Selenium, Cypress, Playwright, or Appium.
• API Testing: Experience testing RESTful APIs using tools like Postman, SoapUI, or RestAssured.
• Databases: Basic to intermediate knowledge of SQL for data validation and backend testing.
• Version Control: Proficiency in Git and/or BitBucket.
• Documentation: Excellent skills in writing clear, concise, and comprehensive test plans and bug reports.

Preferred Qualifications (Pluses)

• Experience with Performance/Load Testing (e.g., JMeter, Locust).
• Knowledge of Security/Penetration Testing principles.
• Experience with Cloud Infrastructure (AWS, Azure, or GCP).
• Familiarity with Docker and Kubernetes for managing test environments.

LI-DC1

What we are looking for:

We value proactive, self-directed professionals who take ownership, continuously learn independently, and go beyond reactive ticket handling to improve systems, processes, and customer experience.

Key Responsibilities:

• Customer Support & Issue Resolution: Serve as the first or second point of contact for customer inquiries via chat, email, and ticketing systems. Own issues end-to-end, ensuring timely resolution of product functionality, configuration, and data-related problems.
• Technical Troubleshooting: Investigate and resolve technical issues by analyzing system logs, running SQL queries to diagnose data inconsistencies, testing APIs, and identifying potential bugs or integration failures.
• System Configuration & Integration Support:  Assist with system configuration and administration tasks, including API troubleshooting, integration support, and monitoring application performance to ensure platform stability.
• Documentation & Knowledge Management: Create, maintain, and improve internal and external knowledge base articles, troubleshooting guides, and operational documentation to enhance team efficiency and customer self-service.
• Cross-Functional Collaboration & Escalation: Partner closely with Product, Engineering, DevOps, and QA teams to escalate complex issues with clear reproduction steps, technical details, and impact analysis. Collaborate with QA to identify automation opportunities in critical product areas.
• Incident Management & Continuous Improvement: Communicate proactively with customers regarding ongoing issues. Lead or contribute to post-mortems for critical incidents, identifying root causes and driving preventive improvements across processes and systems.

Required Skills & Qualifications:

• Technical Proficiency
• Experience with ticketing systems (e.g., Jira or similar)
• Strong SQL skills for querying and analyzing data
• Familiarity with API testing tools (e.g., Postman) and scripting languages such as bash
• Ability to analyze application logs and debug issues
• Strong ability to understand complex SaaS products, configurations, and integrations.
• Demonstrated ability to identify root causes, detect patterns across issues, and propose effective, scalable solutions
• Excellent written and verbal communication skills. Ability to clearly explain complex technical topics to both technical and non-technical stakeholders.
• Experience: 3–5 years of experience in technical support, application support, or customer-facing technical roles
• Experience in B2B environments is a plus

#LI-DC1

About the Role 

As a Talent Operations Coordinator, you’ll serve as the primary bridge between our technology, our processes, and the people who use them. You will serve as the engine room of our recruiting function, supporting hiring teams while simultaneously keeping an eye on the big picture to improve workflows. We are looking for someone passionate about identifying opportunities to create impactful work.

Responsibilities: 

• Answer support tickets for hiring managers, job requesters, and recruiters regarding technical issues in our talent tech stack.
• Lead training for our recruiters on new tools and strategic initiatives.
• Run reports in our ATS and other tools to share insights with senior leadership and business stakeholders.
• Manage and update documentation, decks, and spreadsheets as it relates to our processes and systems.
• Identify areas of opportunity, create a project plan, and drive implementation for new initiatives.
  
  

About You 

The essentials: 

• 1-3 years of experience in recruiting or recruiting operations.
• Tech-savvy with the ability to pick up new tools and systems quickly.
• Strong attention to detail.
• Ability to identify areas of opportunity, create a project plan, and implement it.
• Previous experience with Greenhouse is a significant plus. Proficiency in Google Workspace (Sheets/Slides) and project management tools (Asana, Notion, or Jira) is highly valued.

#LI-SS3 #LI-Remote

Technical Project Manager (Future Opportunities)

At Monks, we’re always excited to connect with professionals who want to make an impact at the intersection of technology and business. This posting is part of our effort to meet exceptional candidates for future Technical Project Manager openings.

In this role, you’ll be key to ensuring software projects are delivered successfully, aligning execution with business objectives and driving both technical and commercial excellence. You’ll bring structure to complexity, proactively manage risks, and make sure delivery outcomes stay on track — on time and on budget.

Key Responsibilities

Project Planning & Execution

• Develop detailed project plans, timelines, and milestones.

• Coordinate communication, documentation, and task management across teams.

• Ensure backlog, tickets, and release plans remain current and actionable.

Risk & Dependency Management

• Identify, track, and mitigate risks, dependencies, and blockers.

• Develop contingency plans and escalate critical issues early.

• Provide risk assessments and trade-off scenarios to guide leadership decisions.

Stakeholder Communication

• Maintain clear and consistent communication with product, engineering, QA, and external stakeholders.

• Deliver reports, dashboards, and updates tailored to technical and business audiences.

Financial Management

• Track and report project financials, including revenue, costs, and margins.

• Support invoicing accuracy and ensure alignment with delivery milestones.

• Monitor financial health of projects and recommend corrective actions where needed.

Change & Resource Management

• Manage scope changes while protecting core project goals.

• Balance competing priorities and allocate resources effectively in a fast-paced environment.

Qualifications

• Proven experience managing cross-functional technical projects from initiation to delivery.

• Strong understanding of Agile, Scrum, or Kanban lifecycles.

• Proficiency with project management tools (e.g., Jira, Confluence, Asana, Smartsheet).

• Strong financial acumen with ability to track margins, revenue, and project costs.

• Excellent written and verbal communication skills, able to adapt across technical and business stakeholders.

• English level: B2+ minimum.

Why Connect with Us?

As a Technical Project Manager at Monks, you’ll be the bridge between strategy and execution, ensuring projects deliver value and impact. By sharing your profile with us today, you’ll be among the first to hear when new opportunities in this role officially open.

Join us in shaping projects that combine operational rigor with innovation — and be part of a global team that thrives on collaboration, creativity, and excellence.

About the Role

As a IT Security Specialist, Identity & Access Management (IAM), you’ll support and improve access, permissions, and identity workflows across complex enterprise systems. You’ll work in a security-as-code environment where access changes are requested through pull requests, validated through CI/CD pipelines, and deployed into critical systems such as Okta, LDAP, and SCIM-connected platforms. This role is ideal for someone who enjoys solving system access challenges, supporting users across technical levels, and ensuring secure, reliable identity operations.

Responsibilities

• Monitor and support security change requests submitted through pull requests
• Review and track security-related changes through CI/CD pipelines to ensure successful deployment
• Provision, modify, and support user access to internal and cloud-based resources
• Manage permissions, team memberships, and identity configurations across IAM systems
• Support and troubleshoot access issues for technical and non-technical users
• Provision and manage secrets for systems and services
• Authorize and provision bots and service accounts
• Communicate status updates, blockers, and security-related issues clearly across teams
• Maintain and update documentation as tools, processes, and system knowledge evolve
• Other duties as assigned

About You

Qualifications & Skills

• 3+ years of relevant work experience
• Experience supporting Identity and Access Management (IAM) operations in enterprise environments
• Strong hands-on experience with GitHub, including Git, pull requests, branches, merge conflict resolution, GitHub Organizations, Teams, permissions, GitHub Apps, and GitHub Actions
• Experience managing and configuring critical security systems such as Okta, LDAP, and other IAM platforms
• Comfort working with command-line tools and technical troubleshooting
• Experience with CI/CD pipelines and deployment monitoring
• Ability to provision access to cloud resources and manage secrets securely
• Strong documentation skills, with the ability to keep processes current as tools and systems evolve
• Excellent communication skills with the ability to support both technical and non-technical stakeholders
• Strong customer-service mindset, with the ability to triage, prioritize, and manage multiple requests effectively
• Comfort working in async communication channels such as Slack, pull request discussions, and issue tracking systems
• Self-motivated, collaborative, and proactive in raising issues and sharing progress

#LI-Remote #LI-MO1

Position Summary

The Expense & Travel Analyst will be responsible for overseeing and coordinating the company’s Travel & Expense (T&E) processes through the Rydoo platform. This role ensures that employee expense reports are processed accurately, efficiently, and in compliance with company policies and local regulations. The Expense & Travel Analyst acts as the main point of contact for employees, Finance, and HR regarding expense-related matters and provides support on system usage, troubleshooting, and continuous process improvements.

Key Responsibilities

• Coordinate daily operations in the Rydoo expense management system, ensuring timely and accurate processing of employee expense claims.
• Review, validate, and approve/reject submitted expense reports according to company travel & expense policies.
• Provide guidance and support to employees on the correct use of Rydoo, company policies, and compliance requirements.
• Act as the liaison between Finance, HR, and employees for T&E-related inquiries.
• Monitor compliance with internal T&E policies and escalate issues when necessary.
• Assist with system administration tasks, including user management, updates, and configuration changes in Rydoo.
• Support Finance with reconciliation of expenses and reporting.
• Generate and analyze T&E reports to track trends, compliance, and cost-saving opportunities.
• Partner with Finance and Procurement to optimize T&E processes and propose automation or policy enhancements.
• Assist in training employees and onboarding new hires on Rydoo usage.

Requirements

• Bachelor’s degree in Business Administration, Finance, Accounting, or related field.
• 1-2 years of experience in travel & expense management, accounts payable, or finance operations.
• Familiarity with T&E systems, preferably Rydoo (experience with Concur, SAP, or similar tools is a plus).
• Strong knowledge of corporate travel & expense policies and basic accounting principles.
• Proficiency in Excel and experience with ERP systems (NetSuite).
• Intermediate/advanced English (oral and written).
• Strong organizational skills, detail orientation, and ability to meet deadlines.

Core Competencies

• Analytical and problem-solving skills.
• Clear communication and customer service orientation.
• Ability to manage confidential information with integrity.
• Teamwork and cross-functional collaboration.
• Continuous improvement and adaptability to system/process changes.

#LI-MR1 #LI-Hybrid

Senior Business Process Analyst

Location: Latam 

About the Role

The Senior Business Process Analyst will tackle large-scale challenges within internal projects, collaborating closely with engineers, finance and accounting professionals, and technical business analysts as a subject matter expert. This role involves developing strong relationships with stakeholders, understanding business ecosystems, and managing process implementation activities. The ideal candidate will bring a blend of skillset that integrates accounting/finance experience, robust reporting and project management abilities, along with expertise in process mapping.

Key Responsibilities

• Strategic Collaboration: Partner with teams of engineers, accounting and finance professionals, and technical business analysts to define and design efficient internal processes.

• Stakeholder Engagement: Build strong relationships with stakeholders to understand project ecosystems and identify where solutions will be implemented.

• Process Design & Mapping: Proficiently define and map processes and workflows to ensure finance teams have clear, actionable guidance.

• Problem Solving: Address large-scale challenges in our internal projects and navigate ambiguous situations to comprehend new business domains.

• Innovation & Feedback: Stay up to date on new technologies and tools relevant to the work performed at Monks, providing constructive ideas to improve processes and practices.

• Project Execution: Manage the day-to-day execution of various initiatives assigned by your supervisor, product management, or their designee, ensuring strict adherence to timelines.

About You

Competencies

• Analytical & Reporting: Strong ability to generate insights using various reporting tools and technologies to support business decisions.

• Project Management: Expertise in managing project lifecycles while adhering to strict objectives and deadlines.

• Strategic Mapping: Proficiency in visualizing complex workflows and translating them into clear process documentation.

• Adaptability: Ability to thrive in ambiguous environments and quickly grasp new business challenges.

• Leadership & Organization: Self-directed and organized, with the ability to lead and coordinate the work of others effectively.

Qualifications & Skills

• Education: Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.

• Experience: 3 to 5 years of accounting/finance experience and/or experience implementing ERP systems.

• Technical Knowledge: Mandatory experience with NetSuite. Prior experience in ERP implementations or Salesforce is a significant plus.

• Project Expertise: Proven track record of managing technical projects and finance-oriented workflows.

.Monks Technology Services does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment.

#LI-Remote 

#LI-ES1

Procurement Analyst

Location: Colombia

About the Role

We are looking for a Procurement Analyst to optimize our supply chain and purchasing operations. This role is responsible for the entire acquisition cycle, ensuring that goods and services are obtained under the best conditions of price, quality, and delivery time. You will be a key player in identifying areas for improvement, implementing cost-reduction strategies, and ensuring full compliance with company policies and legal regulations.

Key Responsibilities

• Strategic Sourcing & Strategy: Evaluate current purchasing processes to identify improvements and implement new strategies to optimize efficiency and reduce costs.

• Acquisition Management: Manage the full procurement lifecycle, from identifying organizational needs to the final evaluation of received products.

• Supplier Negotiation: Negotiate directly with vendors to secure favorable terms, pricing, and delivery schedules.

• Data & System Integrity: Create and maintain the procurement database within the NetSuite platform, ensuring continuous evaluation of vendor performance.

• Compliance & Policy: Stay updated on legal regulations and ensure all purchasing activities adhere to established company policies and standards.

• Financial Coordination: Verify supplier invoices against contracts, monitor corporate credit card expenses, and coordinate with the accounting department to resolve discrepancies and ensure timely payments.

• Travel Management: Coordinate and manage all aspects of corporate travel, including flights, accommodation, and transportation bookings.

About You

Competencies

• Analytical Skills: Strong ability to interpret complex data and market trends to make informed purchasing decisions.

• Negotiation: Proven skills in negotiating terms and conditions to secure the best value.

• Attention to Detail: Meticulous approach to documentation, data entry, and invoice verification.

• Organization: Exceptional ability to manage multiple projects, travel logistics, and tight deadlines simultaneously.

• Communication: Effective written and verbal communication skills to manage relationships with stakeholders and suppliers.

Qualifications & Skills

• Education: Bachelor’s degree in Business Administration, International Business, Finance, or a related field.

• Experience: 2–3 years of previous experience in procurement, purchasing, or supply chain roles.

• Technical Knowledge: Familiarity with ERP systems, specifically Oracle NetSuite (SAP or similar tools are beneficial).

• Language: English proficiency at a B2+ level is required for effective collaboration within our global structure.

.Monks Technology Services does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment.

#LI-Remote 

#LI-ES1

Product Designer

Location: Remote from Colombia

Monks Technology Services is a global consulting firm mastering AI-powered transformations for the Fortune 100. We combine long-term strategic thinking, deep enterprise experience, and a human-centered approach to help clients transform business processes and dominate their industries.

About the Role

As a Product Designer, you’ll lead the design and evolution of a high-impact macOS application for one of our clients. You will be the primary design owner, translating high-level client goals and complex business requirements into elegant, scalable, macOS-native product experiences that meet a high bar for quality, usability, and craft.

Responsibilities

• Translate high-level client goals into concrete, actionable design strategies and detailed macOS-native interfaces
• Lead the end-to-end design lifecycle, from discovery and wireframing through high-fidelity UI and implementation-ready specifications
• Own design execution from concept to launch, self-directing daily workflow and priorities with minimal oversight
• Build and maintain robust, scalable design systems, including documented component libraries and modern Figma/Sketch workflows
• Design polished, premium-feeling interfaces for complex workflows, with strong attention to typography, layout, interaction, and motion
• Document complex interactions and final design specifications clearly for client engineering teams
• Collaborate directly with client stakeholders, product teams, and engineering partners to align on priorities, constraints, and execution
• Maintain consistency and quality across product experiences in a way that reflects Monks Technology Services standards
• Other duties as assigned

About You

Qualifications & Skills

• 7+ years of relevant product design experience, with a strong focus on UI for applications featuring complex interactions and dense workflows
• Proven experience designing for SaaS platforms and translating technical requirements into simplified, user-friendly experiences
• Expert-level proficiency in Sketch and Figma, with strong mastery of Sketch highly preferred for this engagement
• Demonstrated ability to design, build, and implement sophisticated design systems that support long-term product scale
• Strong technical acumen, including an understanding of desktop software constraints and macOS-native interaction patterns
• Exceptional craft in typography, layout, interaction design, and motion design
• Highly meticulous approach to design documentation, specifications, and feature handoffs
• Ability to operate autonomously in a client-facing environment and drive projects forward with minimal oversight
• Strong communication skills, with the ability to explain design decisions clearly to product, engineering, and client stakeholders
• Experience prototyping native interactions in Xcode/SwiftUI, or using tools such as Principle or Flinto, is a plus
• A dedicated interest in UI component architecture and design system governance is a plus

#LI-ML1 #LI-Remote

Product Designer

Location: Colombia 

.Monks Technology Services, part of Media.Monks and S4 Capital, is a global consulting firm mastering AI-powered transformations for the Fortune 100. We combine long-term strategic thinking, deep enterprise experience, and a human-centered approach to help clients transform business processes and dominate their industries.

About the Role

As a Senior Product Designer, you’ll lead end-to-end design for enterprise-scale, customer-facing digital products—bringing clarity to complex problem spaces and delivering consistent, user-centered experiences across applications and platforms. You’ll collaborate closely with client stakeholders and internal teams to define, discover, and design solutions that balance business goals, user needs, and scalable design systems.

Responsibilities

• Own end-to-end product design for customer-oriented applications and platforms
• Facilitate strategic sessions and working workshops with stakeholders and client peers to align on goals, needs, and direction
• Design intuitive, visually compelling, and scalable UI/UX solutions grounded in best practices and user/business insights
• Collaborate cross-functionally with product managers, developers, and other designers to ensure consistency and preserve design intent through delivery
• Make confident, strategic design decisions and clearly communicate rationale, tradeoffs, and recommendations across teams and contexts
• Other duties as assigned

About You

Qualifications & Skills

• 4+ years of relevant work experience in Product Design
• Strong portfolio demonstrating consumer-oriented product and app design
• Proficiency with modern design tools, including Figma
• Strong UI and UX skills, including ability to translate insights and data into effective user experiences
• Experience operating independently with minimal oversight while contributing effectively within a collaborative team environment
• Exceptional communication skills, including experience in client-facing roles and working directly with decision-makers
• Strategic mindset with comfort navigating ambiguity, asking the right questions, and uncovering underlying needs
• Experience working in high-tech environments and within the complexities of large organizations
• Nice to have: experience working with agile product teams

.Monks Technology Services does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment

#LI-Remote 

#LI-PC1