The Role

As an Account Director at Recorded Future, you will play a critical role in driving revenue growth by managing a portfolio of strategic enterprise accounts and generating new business. You’ll own the full sales cycle, from prospecting to close, while building trusted relationships with senior stakeholders in cybersecurity, IT, and procurement. This is a high-impact, quota-carrying role ideal for a strategic, driven, and customer-obsessed sales leader.

What You'll Do

New Business Acquisition

• Identify and pursue net-new logo opportunities through outbound prospecting, referrals, and channel networks
• Conduct strategic discovery to align cybersecurity needs with Recorded Future’s intelligence solutions
• Engage channel partners in joint go-to-market motions, leveraging their reach and relationships

Account Management

• Own and grow key enterprise accounts across multiple verticals
• Drive upsell, cross-sell, and renewal opportunities by identifying unmet needs and usage patterns
• Build strong, multi-threaded relationships across technical and executive audiences (CISO, CIO, VP of Security)
• Act as a trusted advisor, delivering insights and value beyond the initial sale
• Partner with Customer Success and other internal stakeholders to ensure seamless onboarding, support, and long-term customer value

Sales Execution & Forecasting

• Navigate complex, multi-stakeholder sales cycles lasting 6–12 months
• Apply MEDDPICC and value-based selling frameworks to qualify and advance deals
• Develop and present compelling proposals, with a strong grasp of both technical value and business ROI
• Use Salesforce, Clari, and Gong to manage pipeline health, track activity, and maintain forecast accuracy
• Handle objections and pricing conversations with clarity, confidence, and professionalism
• Consistently meet or exceed quarterly and annual revenue targets

Market Intelligence & Strategy

• Maintain a deep understanding of cybersecurity trends, competitive dynamics, and enterprise buying behavior
• Provide market feedback to internal teams to inform product, positioning, and roadmap priorities
• Operate with urgency, professionalism, and high standards of customer care

What You'll Bring

• The grit, curiosity, and resilience to thrive in a high-growth, fast-paced environment
• An entrepreneurial mindset with a proactive, self-starter attitude
• A customer-obsessed approach, with a desire to solve meaningful problems and deliver long-term value
• A collaborative and team-oriented; able to work cross-functionally and build internal champions
• Thoughtfulness, self-awareness, and composed under pressure

Preferred Qualifications

Experience

• 8+ years in enterprise SaaS or cybersecurity sales roles, with a focus on complex, multi-stakeholder deals
• Track record of consistently exceeding quota and driving territory growth
• Experience managing long sales cycles and closing 7-figure, multi-year contracts with Fortune 1000 clients
• Strong experience with direct sales and partner-driven go-to-market models

Skills

• Proficient in discovery, objection handling, and closing
• Deep knowledge of MEDDPICC and value-based consultative sales approaches
• Skilled in managing sales processes including approvals, legal reviews, and quoting workflows
• Comfortable engaging with C-level executives and adapting communication to a range of stakeholders
• Highly organized and operationally disciplined; fluent in tools like Salesforce, Clari, Gong

#LI-Remote

About WPP Media

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

About WPP Media  

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com  

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:  

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.  

• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.  

• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.  

Role Summary and Impact

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to support high-impact PMO initiatives in a collaborative and multicultural environment. We are looking for a PMO Manager who will:

• Lead and oversee the daily PMO operation, ensuring proper visibility, governance, and follow-up of projects and initiatives.
• Coordinate project tracking, including risks, issues, dependencies, deliverables, and executive reporting across multiple initiatives.
• Design, maintain, and improve Power BI dashboards and reporting structures to support visibility and decision-making.
• Identify and implement process automation and operational optimization opportunities using automation and AI-driven solutions.
• Collaborate with regional and global stakeholders while supporting the development of the PMO team and fostering a culture of continuous improvement.

Skills and Experience

If this opportunity looks right for you, we are looking for candidates who have:

• Bachelor’s degree.  
• Advanced English level (B2–C2). 
• 2–3+ years of experience in PMO, project management, or project tracking roles.
• Experience leading, coordinating, or supporting small teams.
• Strong experience in reporting, data analysis, and initiative tracking.
• Advanced Power BI skills, including dashboard creation, maintenance, and analysis.
• Advanced Excel skills.
• Practical knowledge or applied interest in AI solutions for business processes.

Location: This position is remote within the United States.

This role is currently not available for hire or work in Colorado, New Mexico, and Hawaii.

About Huge

Huge is a design and technology company. We create products and experiences that grow the world’s most ambitious brands. We do this by designing experiences for people, not users, and uncovering new sources of growth by leveraging our creative talent, our proprietary platform LIVE and unlocking the advantages brought to us by emerging technologies. We believe all experiences should be intelligent, shoppable and unique to every brand.

Huge’s nearly 1,000 thinkers, tinkerers, makers and creators, have been problem-solving across North America, Europe, and Latin America for over 25 years. Interested? You’ll find more information at www.hugeinc.com. 

Huge is committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of innovators, we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Huge is an equal opportunity employer (EOE). We strongly support diversity in the workforce. We are committed to an inclusive, barrier-free recruitment and selection process and work environment. If you are contacted for a job opportunity, please advise us of any accommodation needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

Workers shall not be required to pay employers’ or agents’ recruitment fees or other related fees for their employment. If any such fees are found to have been paid by workers, such fees shall be repaid to the worker.

#LI-POST #LI-Remote

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Role Summary and Impact

The Digital Strategy Planning & Execution Senior Associate role focuses on the comprehensive development and execution of digital advertising strategies. This position is crucial for ensuring precise planning, implementation, and monitoring of campaigns, directly leading to the success of digital media buying and the achievement of marketing objectives. The primary impact of this role lies in optimizing campaign performance, generating valuable insights for decision-making, and ultimately contributing significantly to brand growth through digital channels.

Skills and Experience:

• Role: Digital Strategy Planning & Execution Senior Associate. Leads and executes digital advertising strategies to ensure brand success and growth.
• Mission: Develop and manage digital media strategies, guaranteeing planning, execution, and monitoring to achieve objectives.
• Requirements: Professional degree in Marketing or related fields. Minimum 2 years of experience on digital media platforms. Proficiency in Facebook Business Manager, Excel, PowerPoint, Looker Studio, Google Ads, and GA4.
• Functions & Results: Media plan creation, campaign optimization, KPI management, and reporting. Objective: high ad performance and achievement of advertising goals

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodation or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Role Summary and Impact

The Insights & Analytics Senior Associate is fundamental in ensuring the integrity and visualization of marketing data, by implementing technical measurement architectures and automating processes. Their mission is to transform raw data from various platforms into dynamic reporting ecosystems and high-impact dashboards, facilitating the extraction of real-time insights. This role directly impacts data traceability, the reduction of report update times, and the generation of findings that optimize campaign efficiency and client business, through strategic visualization and signal analysis.

Skills and Experience:

• Central Role in Marketing Data: Ensure the integrity, flow, and visualization of marketing data to transform raw information into dynamic and functional dashboards, enabling real-time insight extraction.
• Quantitative Experience and Background: Possess a minimum of 2 years of experience and a professional degree in Engineering (Systems, Data, Industrial), Statistics, or Mathematics, ideally complemented by certifications in Google Analytics, Cloud, or visualization.
• Advanced Technical Proficiency: Essential advanced handling of SQL and Python, experience in Cloud environments (GCP/AWS), deep knowledge of platforms such as GT4, GTM, and ad-tech, in addition to high proficiency in dashboarding tools like Looker Studio and Power BI.
• Business Impact and Key Skills: Ability to generate findings that optimize campaign efficiency and client business, working with agile methodologies and demonstrating extreme attention to detail.

Soft Skills:

• Assertive communication to translate technical concepts into business language.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodation or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.

Ubicación: Bogotá, Colombia (Modelo Híbrido)

Nota: Requerimos disponibilidad para asistir a la oficina 2 veces al mes para actividades de integración y gestión documental física.

Sobre el Rol

Como HR Intern, serás el soporte fundamental para que las operaciones diarias de Recursos Humanos en Bogotá funcionen sin fricciones. Este es un rol operativo con un fuerte enfoque en atención al cliente interno y aseguramiento de procesos (Compliance).

Serás el primer punto de contacto para nuestros Monks en temas de beneficios y políticas, asegurando que toda la documentación legal, migratoria y de salud ocupacional esté al día, bajo los más altos estándares de seguridad de la información.

Responsabilidades Clave

• Atención al cliente: Responder consultas internas sobre beneficios, programas de bienestar y políticas de la empresa con una actitud proactiva y resolutiva.
• Gestión Operativa de Novedades: Apoyar en el procesamiento de solicitudes de vacaciones, licencias y mantener los expedientes digitales de los empleados 100% actualizados.
• Compliance y Seguridad de Datos: Aplicar controles de acceso a información sensible, garantizando que los datos personales se manejen bajo estrictas normas de confidencialidad y apoyando en planes de recuperación de datos.
• Soporte Legal y Migratorio: Realizar seguimiento a procesos de visas y trámites de migración para talento internacional, además de gestionar la documentación necesaria para terminaciones de contrato.
• Seguridad y Salud en el Trabajo (SST): Apoyar los flujos de trabajo de SST, incluyendo la gestión de facturas de proveedores de salud y soporte administrativo en reuniones de comités (COPASST/Convivencia).
• Reporting Analítico: Preparar reportes periódicos (ej. estados de contratos por departamento) asegurando que la información sea precisa y se comparta solo con destinatarios autorizados.

¿Qué buscamos? (Tu perfil)

• Formación: Estudiante de niveles Técnico, Tecnológico o Universitario en Gestión Administrativa, Psicología, Ingeniería Industrial o áreas afines, con aval para iniciar práctica.
• Comunicación: Excelentes habilidades de comunicación verbal y escrita. El Inglés (Nivel B1 o superior) es un plus importante para navegar nuestros sistemas globales.
• Conocimiento Local: Entendimiento básico de la legislación laboral colombiana y prácticas generales de RR.HH.
• Dominio de Herramientas: Manejo fluido de Google Suite (Docs, Sheets, Drive, Slides).
• Atención al detalle: Rigurosidad extrema en el manejo de fechas y datos contractuales.

Discreción: Capacidad probada para manejar información altamente confidencial.

Servicio al Cliente: Disposición para ayudar y resolver dudas de los colaboradores de forma clara.

¿Qué ofrece Monks?

• Modalidad Híbrida: Flexibilidad para trabajar desde casa, con visitas estratégicas a la oficina en Bogotá (2 veces al mes).
• Experiencia en Compliance: Aprenderás cómo una multinacional de tecnología protege su información y cumple con normativas globales.
• Cultura Global: Exposición a procesos de una red creativa presente en más de 50 países.
• Crecimiento: Mentoría constante en un ambiente donde se valora la iniciativa y el orden.

#LI-BC1 #LI-Hybrid

***Proficiency in spoken and written English at an advanced level is required for this role.  

A day in the life:

• As the Paid Advertising Strategist, you are responsible for owning the execution, performance, and growth of campaigns within your book of business. You are oriented towards the clients’ business success, tying your efforts to the greater business goals. You are self-started and autonomously own your responsibilities. You work hand-in-hand with account leadership to ideate and evolve the strategy of your service within the broader media mix. You are responsible for owning reporting, optimizations, client communication, and execution of keyword research, ad copy development, bid optimizations, and routine campaign management, sometimes with the support of a Specialist. As the Strategist, you are excellent at providing insights and forward-thinking strategy to clients on an ongoing basis, and have a strong understanding of your service’s strategy and the levers to pull to drive performance

Responsibilities:

• Full ownership and execution of performance marketing via paid social & paid media native platforms
• Meta Ads, LinkedIn Ads, Google Ads, Youtube Ads, Bing Ads
• Effectively executing builds and production A-Z with redundancy across channels; facilitating production with Specialists on teams where applicable
• Lead execution of optimizations with regards to performance improvements relative to goals
• Manage all client budgets and/or advise on budget changes based on your expertise
• Effectively own strategic communication internally for client teams
• Proactive internal communication with team on performance, strategy, recommendations, deliverables, and action items; facilitating tactical needs with Specialist where applicable
• Weekly client progress recaps, outlining performance insights and future recommendations
• Excellent marketing and business strategy acumen
• Complete understanding of the marketing funnel and how to execute via paid social and paid media
• Full understanding of the eCommerce model and lead gen strategies
• Ability to navigate roadblocks and adapt strategy to changes in landscape to achieve desired results
• Ownership of performance reporting and strategy communication
• Execute performance reporting A-Z with excellent presentation creation capabilities
• Ability to leverage data to tell a story and articulate results to clients and key stakeholders with clear next steps
• Employ AI technologies to enhance and optimize business processes
• Utilize and leverage Power Digital's Nova ecosystem as it relates to your department

Role Requirements:

• 2-3 years of digital marketing experience. 1-2 years in agency setting
• Minimum 2 years of experience with Direct Response marketing; specifically in E-Commerce, Lead Gen or B2B
• Minimum 2 years of experience with Meta Ads for direct response campaigns
• Minimum 2 years of hands-on experience with Search Engine Marketing
• Specifically having experience with campaign development and optimization processes such as bid optimization, keyword research, and ad copy development
• Significant campaign management experience in one or more of the following additional campaign types: Performance Max, Standard Shopping, YouTube Ads, Display Advertising, Local campaigns & Bing Ads
• Proficiency in Google/Microsoft Office Suite(s)
• Proficiency in Google Analytics
• Strong understanding of full-funnel marketing and paid media’s place in the funnel

Other skills required:

• Strong written and verbal communication skills
• Strong organizational and project management skills
• Self-motivated individual with a strong desire to succeed
• Excellent interpersonal skills
• Strong work ethic and ability to learn quickly and independently
• Interested in a long-lasting relationship with a growing company

Key Performance Indicators (KPIs):

• $9.5k team-member EBITDA
• Maintain below 10% Client Churn Rate
• 5-7 Accounts

Most Important Things (MITs):

• Excellence in channel production and account performance
• Cross-channel collaboration
• Internal communication

What are we looking for?

We are seeking a highly skilled and experienced Senior DevOps/Cloud Engineer/SRE with 7+ years of experience to become an integral part of our dynamic DevOps platform team. In this role, you will be instrumental in supporting cutting-edge AI SaaS and PaaS solutions.

Please note: This position may require participation in an on-call support rotation in the future.

Requirements

Technical Skills:

• Education: A Bachelor's degree in Computer Science or a related field, or equivalent education and experience equating to the US equivalent of a bachelor’s degree.
• SDLC & CI/CD: 5+ years of experience with Software Development Lifecycle (SDLC) methodologies and CI/CD technologies, including hands-on expertise with at least two different CI/CD ecosystems. Optional: We also value experience with MLOps practices and their integration into CI/CD pipelines.
• Software Engineering: 3+ years of experience as a Software Engineer, with a preference for backend development experience. Nice to have: Experience with Temporal workflows.
• Networking & Operating Systems: Strong knowledge of networking principles and robust experience with Operating System concepts, backed by 5+ years of hands-on Linux administration.
• Cloud Platforms: 5+ years of in-depth experience with AWS (highly preferred) and/or GCP. Highly desired to have certifications in AWS or GCP.
• Infrastructure as Code (IaC): 5+ years of experience with IaC tools, primarily Terraform.
• Kubernetes: 5+ years of experience managing Kubernetes clusters, including practical experience with at least one cloud-managed service (e.g., EKS, GKE, AKS).
• Database Management: Strong experience with PostgreSQL.
• Troubleshooting: Proven ability to effectively troubleshoot issues across code, cloud infrastructure, networks, and operating systems.
• AI-Specific Technologies (Preferred): Given our focus on AI solutions, experience with MLOps, Nvidia NIM and relevant Nvidia certifications would be a significant asset.

Observability: 5+ years of experience working with observability tools, and defining

Essential Non-Technical Skills:

• Requirements Elicitation: Ability to effectively gather and understand project requirements.
• Collaboration & Resilience: A highly collaborative team player with a resilient and proactive mindset.
• Organizational & Communication Skills: Self-organized with the ability to structure discussions effectively, ensuring focus and clarity.
• Documentation: Meticulous and thorough in creating clear, comprehensive documentation.
• Problem Solving: Adept at breaking down complex problems into manageable sub-tasks and defining actionable next steps.
• Language: English proficiency is mandatory.

#LI-Remote

#LI-DC1

Role & Responsibilities:

In this role, you’ll specialize in the design of static visuals for a wide variety of channels, including product interfaces, social media and display advertising.
This is a fast-paced assignment that requires impeccable production skills.
You’ll work as part of a dedicated global team of designers, illustrators, animators and art directors that produces world-class work.
The job is about harmonizing speed, style and scale to produce loads of good-looking assets at a steady pace.
Pixel perfectness is important. You safeguard quality at all times and work together with QA testers.
In addition to making images incredible, you’ll make sure that designs adhere to guidelines and are consistent across ad formats, dimensions and languages.

Requirements:

• You have 5+ years of experience.
• You have solid Photoshop, Indesign, Figma and Illustrator skills. Sketch skills are a plus
• You know how to keep your files, layers and folders super-organized, even if you’re a creative mess outside of Photoshop.
• You know how to work with dielines and different types of vendor specs for print projects.
• You can take charge of small and bigger tasks independently and provide supervision to other designers where needed.
• You can contribute to different stages of the production process, from setting styles and layouts to cutting formats and language versioning.
• Exceptional attention to detail, problem solving, and coping with rapid change is required.
• You’re always on the lookout for process efficiencies.
• You can handle repetitive tasks and stay focused.
• You’re well-versed in English and production tricks.
• You’re a clear communicator and are happy to work with designers from all over the world.

#LI-DC1

As a key member of the Quality Assurance team, you will be responsible for ensuring the reliability, performance, and security of our software products. You will design, develop, and execute comprehensive test plans that allow our development teams to ship high-quality code with confidence and speed.

Key Responsibilities

• Quality Strategy: Develop and implement robust test strategies and test cases for new and existing features.
• Test Automation: Design, write, and maintain automated test scripts (UI and API) to increase testing efficiency and coverage.
• Agile Collaboration: Participate in Agile ceremonies (Sprint Planning, Stand-ups, Retrospectives) to provide "QA perspective" from the start of the development cycle.
• Defect Management: Identify, document, and track software defects to resolution using bug-tracking tools (e.g., Jira).
• Cross-Functional Communication: Communicate effectively with developers, product owners, and stakeholders to clarify requirements and report on software health.
• CI/CD Integration: Integrate automated tests into CI/CD pipelines to ensure continuous quality and rapid feedback loops.
• Root Cause Analysis: Perform thorough regression testing and root cause analysis when bugs are identified in production.
• Continuous Improvement: Proactively suggest improvements to the development process to prevent defects before they occur.
• Soft Skills: Demonstrate a detail-oriented mindset, professional curiosity, and a "quality-first" attitude.

Requirements

• Experience: Proven experience in Software Quality Assurance (Manual and Automated testing).
• Language: English proficiency is mandatory.
• Programming Skills: Proficiency in at least one programming language (e.g., Java, Python, or JavaScript) for automation purposes.
• Testing Frameworks: Hands-on experience with automation tools such as Selenium, Cypress, Playwright, or Appium.
• API Testing: Experience testing RESTful APIs using tools like Postman, SoapUI, or RestAssured.
• Databases: Basic to intermediate knowledge of SQL for data validation and backend testing.
• Version Control: Proficiency in Git and/or BitBucket.
• Documentation: Excellent skills in writing clear, concise, and comprehensive test plans and bug reports.

Preferred Qualifications (Pluses)

• Experience with Performance/Load Testing (e.g., JMeter, Locust).
• Knowledge of Security/Penetration Testing principles.
• Experience with Cloud Infrastructure (AWS, Azure, or GCP).
• Familiarity with Docker and Kubernetes for managing test environments.

LI-DC1

What we are looking for:

We value proactive, self-directed professionals who take ownership, continuously learn independently, and go beyond reactive ticket handling to improve systems, processes, and customer experience.

Key Responsibilities:

• Customer Support & Issue Resolution: Serve as the first or second point of contact for customer inquiries via chat, email, and ticketing systems. Own issues end-to-end, ensuring timely resolution of product functionality, configuration, and data-related problems.
• Technical Troubleshooting: Investigate and resolve technical issues by analyzing system logs, running SQL queries to diagnose data inconsistencies, testing APIs, and identifying potential bugs or integration failures.
• System Configuration & Integration Support:  Assist with system configuration and administration tasks, including API troubleshooting, integration support, and monitoring application performance to ensure platform stability.
• Documentation & Knowledge Management: Create, maintain, and improve internal and external knowledge base articles, troubleshooting guides, and operational documentation to enhance team efficiency and customer self-service.
• Cross-Functional Collaboration & Escalation: Partner closely with Product, Engineering, DevOps, and QA teams to escalate complex issues with clear reproduction steps, technical details, and impact analysis. Collaborate with QA to identify automation opportunities in critical product areas.
• Incident Management & Continuous Improvement: Communicate proactively with customers regarding ongoing issues. Lead or contribute to post-mortems for critical incidents, identifying root causes and driving preventive improvements across processes and systems.

Required Skills & Qualifications:

• Technical Proficiency
• Experience with ticketing systems (e.g., Jira or similar)
• Strong SQL skills for querying and analyzing data
• Familiarity with API testing tools (e.g., Postman) and scripting languages such as bash
• Ability to analyze application logs and debug issues
• Strong ability to understand complex SaaS products, configurations, and integrations.
• Demonstrated ability to identify root causes, detect patterns across issues, and propose effective, scalable solutions
• Excellent written and verbal communication skills. Ability to clearly explain complex technical topics to both technical and non-technical stakeholders.
• Experience: 3–5 years of experience in technical support, application support, or customer-facing technical roles
• Experience in B2B environments is a plus

#LI-DC1

About the Role 

As a Talent Operations Coordinator, you’ll serve as the primary bridge between our technology, our processes, and the people who use them. You will serve as the engine room of our recruiting function, supporting hiring teams while simultaneously keeping an eye on the big picture to improve workflows. We are looking for someone passionate about identifying opportunities to create impactful work.

Responsibilities: 

• Answer support tickets for hiring managers, job requesters, and recruiters regarding technical issues in our talent tech stack.
• Lead training for our recruiters on new tools and strategic initiatives.
• Run reports in our ATS and other tools to share insights with senior leadership and business stakeholders.
• Manage and update documentation, decks, and spreadsheets as it relates to our processes and systems.
• Identify areas of opportunity, create a project plan, and drive implementation for new initiatives.
  
  

About You 

The essentials: 

• 1-3 years of experience in recruiting or recruiting operations.
• Tech-savvy with the ability to pick up new tools and systems quickly.
• Strong attention to detail.
• Ability to identify areas of opportunity, create a project plan, and implement it.
• Previous experience with Greenhouse is a significant plus. Proficiency in Google Workspace (Sheets/Slides) and project management tools (Asana, Notion, or Jira) is highly valued.

#LI-SS3 #LI-Remote

Technical Project Manager (Future Opportunities)

At Monks, we’re always excited to connect with professionals who want to make an impact at the intersection of technology and business. This posting is part of our effort to meet exceptional candidates for future Technical Project Manager openings.

In this role, you’ll be key to ensuring software projects are delivered successfully, aligning execution with business objectives and driving both technical and commercial excellence. You’ll bring structure to complexity, proactively manage risks, and make sure delivery outcomes stay on track — on time and on budget.

Key Responsibilities

Project Planning & Execution

• Develop detailed project plans, timelines, and milestones.

• Coordinate communication, documentation, and task management across teams.

• Ensure backlog, tickets, and release plans remain current and actionable.

Risk & Dependency Management

• Identify, track, and mitigate risks, dependencies, and blockers.

• Develop contingency plans and escalate critical issues early.

• Provide risk assessments and trade-off scenarios to guide leadership decisions.

Stakeholder Communication

• Maintain clear and consistent communication with product, engineering, QA, and external stakeholders.

• Deliver reports, dashboards, and updates tailored to technical and business audiences.

Financial Management

• Track and report project financials, including revenue, costs, and margins.

• Support invoicing accuracy and ensure alignment with delivery milestones.

• Monitor financial health of projects and recommend corrective actions where needed.

Change & Resource Management

• Manage scope changes while protecting core project goals.

• Balance competing priorities and allocate resources effectively in a fast-paced environment.

Qualifications

• Proven experience managing cross-functional technical projects from initiation to delivery.

• Strong understanding of Agile, Scrum, or Kanban lifecycles.

• Proficiency with project management tools (e.g., Jira, Confluence, Asana, Smartsheet).

• Strong financial acumen with ability to track margins, revenue, and project costs.

• Excellent written and verbal communication skills, able to adapt across technical and business stakeholders.

• English level: B2+ minimum.

Why Connect with Us?

As a Technical Project Manager at Monks, you’ll be the bridge between strategy and execution, ensuring projects deliver value and impact. By sharing your profile with us today, you’ll be among the first to hear when new opportunities in this role officially open.

Join us in shaping projects that combine operational rigor with innovation — and be part of a global team that thrives on collaboration, creativity, and excellence.

About the Role

As a IT Security Specialist, Identity & Access Management (IAM), you’ll support and improve access, permissions, and identity workflows across complex enterprise systems. You’ll work in a security-as-code environment where access changes are requested through pull requests, validated through CI/CD pipelines, and deployed into critical systems such as Okta, LDAP, and SCIM-connected platforms. This role is ideal for someone who enjoys solving system access challenges, supporting users across technical levels, and ensuring secure, reliable identity operations.

Responsibilities

• Monitor and support security change requests submitted through pull requests
• Review and track security-related changes through CI/CD pipelines to ensure successful deployment
• Provision, modify, and support user access to internal and cloud-based resources
• Manage permissions, team memberships, and identity configurations across IAM systems
• Support and troubleshoot access issues for technical and non-technical users
• Provision and manage secrets for systems and services
• Authorize and provision bots and service accounts
• Communicate status updates, blockers, and security-related issues clearly across teams
• Maintain and update documentation as tools, processes, and system knowledge evolve
• Other duties as assigned

About You

Qualifications & Skills

• 3+ years of relevant work experience
• Experience supporting Identity and Access Management (IAM) operations in enterprise environments
• Strong hands-on experience with GitHub, including Git, pull requests, branches, merge conflict resolution, GitHub Organizations, Teams, permissions, GitHub Apps, and GitHub Actions
• Experience managing and configuring critical security systems such as Okta, LDAP, and other IAM platforms
• Comfort working with command-line tools and technical troubleshooting
• Experience with CI/CD pipelines and deployment monitoring
• Ability to provision access to cloud resources and manage secrets securely
• Strong documentation skills, with the ability to keep processes current as tools and systems evolve
• Excellent communication skills with the ability to support both technical and non-technical stakeholders
• Strong customer-service mindset, with the ability to triage, prioritize, and manage multiple requests effectively
• Comfort working in async communication channels such as Slack, pull request discussions, and issue tracking systems
• Self-motivated, collaborative, and proactive in raising issues and sharing progress

#LI-Remote #LI-MO1

Position Summary

The Expense & Travel Analyst will be responsible for overseeing and coordinating the company’s Travel & Expense (T&E) processes through the Rydoo platform. This role ensures that employee expense reports are processed accurately, efficiently, and in compliance with company policies and local regulations. The Expense & Travel Analyst acts as the main point of contact for employees, Finance, and HR regarding expense-related matters and provides support on system usage, troubleshooting, and continuous process improvements.

Key Responsibilities

• Coordinate daily operations in the Rydoo expense management system, ensuring timely and accurate processing of employee expense claims.
• Review, validate, and approve/reject submitted expense reports according to company travel & expense policies.
• Provide guidance and support to employees on the correct use of Rydoo, company policies, and compliance requirements.
• Act as the liaison between Finance, HR, and employees for T&E-related inquiries.
• Monitor compliance with internal T&E policies and escalate issues when necessary.
• Assist with system administration tasks, including user management, updates, and configuration changes in Rydoo.
• Support Finance with reconciliation of expenses and reporting.
• Generate and analyze T&E reports to track trends, compliance, and cost-saving opportunities.
• Partner with Finance and Procurement to optimize T&E processes and propose automation or policy enhancements.
• Assist in training employees and onboarding new hires on Rydoo usage.

Requirements

• Bachelor’s degree in Business Administration, Finance, Accounting, or related field.
• 1-2 years of experience in travel & expense management, accounts payable, or finance operations.
• Familiarity with T&E systems, preferably Rydoo (experience with Concur, SAP, or similar tools is a plus).
• Strong knowledge of corporate travel & expense policies and basic accounting principles.
• Proficiency in Excel and experience with ERP systems (NetSuite).
• Intermediate/advanced English (oral and written).
• Strong organizational skills, detail orientation, and ability to meet deadlines.

Core Competencies

• Analytical and problem-solving skills.
• Clear communication and customer service orientation.
• Ability to manage confidential information with integrity.
• Teamwork and cross-functional collaboration.
• Continuous improvement and adaptability to system/process changes.

#LI-MR1 #LI-Hybrid

Senior Business Process Analyst

Location: Latam 

About the Role

The Senior Business Process Analyst will tackle large-scale challenges within internal projects, collaborating closely with engineers, finance and accounting professionals, and technical business analysts as a subject matter expert. This role involves developing strong relationships with stakeholders, understanding business ecosystems, and managing process implementation activities. The ideal candidate will bring a blend of skillset that integrates accounting/finance experience, robust reporting and project management abilities, along with expertise in process mapping.

Key Responsibilities

• Strategic Collaboration: Partner with teams of engineers, accounting and finance professionals, and technical business analysts to define and design efficient internal processes.

• Stakeholder Engagement: Build strong relationships with stakeholders to understand project ecosystems and identify where solutions will be implemented.

• Process Design & Mapping: Proficiently define and map processes and workflows to ensure finance teams have clear, actionable guidance.

• Problem Solving: Address large-scale challenges in our internal projects and navigate ambiguous situations to comprehend new business domains.

• Innovation & Feedback: Stay up to date on new technologies and tools relevant to the work performed at Monks, providing constructive ideas to improve processes and practices.

• Project Execution: Manage the day-to-day execution of various initiatives assigned by your supervisor, product management, or their designee, ensuring strict adherence to timelines.

About You

Competencies

• Analytical & Reporting: Strong ability to generate insights using various reporting tools and technologies to support business decisions.

• Project Management: Expertise in managing project lifecycles while adhering to strict objectives and deadlines.

• Strategic Mapping: Proficiency in visualizing complex workflows and translating them into clear process documentation.

• Adaptability: Ability to thrive in ambiguous environments and quickly grasp new business challenges.

• Leadership & Organization: Self-directed and organized, with the ability to lead and coordinate the work of others effectively.

Qualifications & Skills

• Education: Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.

• Experience: 3 to 5 years of accounting/finance experience and/or experience implementing ERP systems.

• Technical Knowledge: Mandatory experience with NetSuite. Prior experience in ERP implementations or Salesforce is a significant plus.

• Project Expertise: Proven track record of managing technical projects and finance-oriented workflows.

.Monks Technology Services does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment.

#LI-Remote 

#LI-ES1

Procurement Analyst

Location: Colombia

About the Role

We are looking for a Procurement Analyst to optimize our supply chain and purchasing operations. This role is responsible for the entire acquisition cycle, ensuring that goods and services are obtained under the best conditions of price, quality, and delivery time. You will be a key player in identifying areas for improvement, implementing cost-reduction strategies, and ensuring full compliance with company policies and legal regulations.

Key Responsibilities

• Strategic Sourcing & Strategy: Evaluate current purchasing processes to identify improvements and implement new strategies to optimize efficiency and reduce costs.

• Acquisition Management: Manage the full procurement lifecycle, from identifying organizational needs to the final evaluation of received products.

• Supplier Negotiation: Negotiate directly with vendors to secure favorable terms, pricing, and delivery schedules.

• Data & System Integrity: Create and maintain the procurement database within the NetSuite platform, ensuring continuous evaluation of vendor performance.

• Compliance & Policy: Stay updated on legal regulations and ensure all purchasing activities adhere to established company policies and standards.

• Financial Coordination: Verify supplier invoices against contracts, monitor corporate credit card expenses, and coordinate with the accounting department to resolve discrepancies and ensure timely payments.

• Travel Management: Coordinate and manage all aspects of corporate travel, including flights, accommodation, and transportation bookings.

About You

Competencies

• Analytical Skills: Strong ability to interpret complex data and market trends to make informed purchasing decisions.

• Negotiation: Proven skills in negotiating terms and conditions to secure the best value.

• Attention to Detail: Meticulous approach to documentation, data entry, and invoice verification.

• Organization: Exceptional ability to manage multiple projects, travel logistics, and tight deadlines simultaneously.

• Communication: Effective written and verbal communication skills to manage relationships with stakeholders and suppliers.

Qualifications & Skills

• Education: Bachelor’s degree in Business Administration, International Business, Finance, or a related field.

• Experience: 2–3 years of previous experience in procurement, purchasing, or supply chain roles.

• Technical Knowledge: Familiarity with ERP systems, specifically Oracle NetSuite (SAP or similar tools are beneficial).

• Language: English proficiency at a B2+ level is required for effective collaboration within our global structure.

.Monks Technology Services does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment.

#LI-Remote 

#LI-ES1

Product Designer

Location: Remote from Colombia

Monks Technology Services is a global consulting firm mastering AI-powered transformations for the Fortune 100. We combine long-term strategic thinking, deep enterprise experience, and a human-centered approach to help clients transform business processes and dominate their industries.

About the Role

As a Product Designer, you’ll lead the design and evolution of a high-impact macOS application for one of our clients. You will be the primary design owner, translating high-level client goals and complex business requirements into elegant, scalable, macOS-native product experiences that meet a high bar for quality, usability, and craft.

Responsibilities

• Translate high-level client goals into concrete, actionable design strategies and detailed macOS-native interfaces
• Lead the end-to-end design lifecycle, from discovery and wireframing through high-fidelity UI and implementation-ready specifications
• Own design execution from concept to launch, self-directing daily workflow and priorities with minimal oversight
• Build and maintain robust, scalable design systems, including documented component libraries and modern Figma/Sketch workflows
• Design polished, premium-feeling interfaces for complex workflows, with strong attention to typography, layout, interaction, and motion
• Document complex interactions and final design specifications clearly for client engineering teams
• Collaborate directly with client stakeholders, product teams, and engineering partners to align on priorities, constraints, and execution
• Maintain consistency and quality across product experiences in a way that reflects Monks Technology Services standards
• Other duties as assigned

About You

Qualifications & Skills

• 7+ years of relevant product design experience, with a strong focus on UI for applications featuring complex interactions and dense workflows
• Proven experience designing for SaaS platforms and translating technical requirements into simplified, user-friendly experiences
• Expert-level proficiency in Sketch and Figma, with strong mastery of Sketch highly preferred for this engagement
• Demonstrated ability to design, build, and implement sophisticated design systems that support long-term product scale
• Strong technical acumen, including an understanding of desktop software constraints and macOS-native interaction patterns
• Exceptional craft in typography, layout, interaction design, and motion design
• Highly meticulous approach to design documentation, specifications, and feature handoffs
• Ability to operate autonomously in a client-facing environment and drive projects forward with minimal oversight
• Strong communication skills, with the ability to explain design decisions clearly to product, engineering, and client stakeholders
• Experience prototyping native interactions in Xcode/SwiftUI, or using tools such as Principle or Flinto, is a plus
• A dedicated interest in UI component architecture and design system governance is a plus

#LI-ML1 #LI-Remote

Product Designer

Location: Colombia 

.Monks Technology Services, part of Media.Monks and S4 Capital, is a global consulting firm mastering AI-powered transformations for the Fortune 100. We combine long-term strategic thinking, deep enterprise experience, and a human-centered approach to help clients transform business processes and dominate their industries.

About the Role

As a Senior Product Designer, you’ll lead end-to-end design for enterprise-scale, customer-facing digital products—bringing clarity to complex problem spaces and delivering consistent, user-centered experiences across applications and platforms. You’ll collaborate closely with client stakeholders and internal teams to define, discover, and design solutions that balance business goals, user needs, and scalable design systems.

Responsibilities

• Own end-to-end product design for customer-oriented applications and platforms
• Facilitate strategic sessions and working workshops with stakeholders and client peers to align on goals, needs, and direction
• Design intuitive, visually compelling, and scalable UI/UX solutions grounded in best practices and user/business insights
• Collaborate cross-functionally with product managers, developers, and other designers to ensure consistency and preserve design intent through delivery
• Make confident, strategic design decisions and clearly communicate rationale, tradeoffs, and recommendations across teams and contexts
• Other duties as assigned

About You

Qualifications & Skills

• 4+ years of relevant work experience in Product Design
• Strong portfolio demonstrating consumer-oriented product and app design
• Proficiency with modern design tools, including Figma
• Strong UI and UX skills, including ability to translate insights and data into effective user experiences
• Experience operating independently with minimal oversight while contributing effectively within a collaborative team environment
• Exceptional communication skills, including experience in client-facing roles and working directly with decision-makers
• Strategic mindset with comfort navigating ambiguity, asking the right questions, and uncovering underlying needs
• Experience working in high-tech environments and within the complexities of large organizations
• Nice to have: experience working with agile product teams

.Monks Technology Services does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment

#LI-Remote 

#LI-PC1

About the Role 

As a Talent Operations Coordinator, you’ll serve as the primary bridge between our technology, our processes, and the people who use them. You will serve as the engine room of our recruiting function, supporting hiring teams while simultaneously keeping an eye on the big picture to improve workflows. We are looking for someone passionate about identifying opportunities to create impactful work.

Responsibilities: 

• Answer support tickets for hiring managers, job requesters, and recruiters regarding technical issues in our talent tech stack.
• Lead training for our recruiters on new tools and strategic initiatives.
• Run reports in our ATS and other tools to share insights with senior leadership and business stakeholders.
• Manage and update documentation, decks, and spreadsheets as it relates to our processes and systems.
• Identify areas of opportunity, create a project plan, and drive implementation for new initiatives.
  
  

About You 

The essentials: 

• 1-3 years of experience in recruiting or recruiting operations.
• Tech-savvy with the ability to pick up new tools and systems quickly.
• Strong attention to detail.
• Ability to identify areas of opportunity, create a project plan, and implement it.
• Previous experience with Greenhouse is a significant plus. Proficiency in Google Workspace (Sheets/Slides) and project management tools (Asana, Notion, or Jira) is highly valued.

#LI-SS3 #LI-Remote

Position Summary

The Intercompany Accountant will be responsible for managing and reconciling all intercompany transactions between entities of the organization. This role ensures accuracy, compliance with accounting standards, and timely resolution of discrepancies, while supporting month-end close and audit requirements. The Intercompany Coordinator will work closely with local finance teams, shared services, and corporate accounting.

Key Responsibilities

• Process and reconcile intercompany transactions, invoices, and balances across all entities.
• Monitor intercompany accounts to ensure accuracy and compliance with accounting policies (GAAP/IFRS).
• Collaborate with regional and local finance teams to resolve discrepancies and mismatches in intercompany balances.
• Support month-end and year-end close by preparing intercompany reconciliations, journals, and reports.
• Ensure intercompany charges (management fees, cross-charges, cost allocations, etc.) are processed on time and accurately.
• Assist in the preparation of audit schedules and provide required documentation for internal and external auditors.
• Maintain intercompany agreements and ensure compliance with transfer pricing policies and tax regulations.
• Identify process improvements and propose automation opportunities to enhance efficiency and accuracy.
• Generate periodic reports on intercompany balances, settlements, and outstanding items.

Requirements

• Bachelor’s degree in Accounting, Finance, or related field.
• 2–4 years of experience in accounting, intercompany processes, or financial reconciliation.
• Solid understanding of accounting principles (GAAP/IFRS).
• Experience with ERP/accounting systems (e.g., SAP, Oracle, NetSuite).
• Strong MS Excel skills (pivot tables, lookups, reconciliations).
• Detail-oriented, organized, and able to work under tight deadlines.
• Strong interpersonal and communication skills to coordinate with multiple stakeholders.
• English proficiency (intermediate/advanced).

Core Competencies

• Analytical thinking and problem-solving.
• Accuracy and attention to detail.
• Teamwork and collaboration across geographies.
• Time management and ability to handle multiple priorities.
• Proactivity and continuous improvement mindset.
• Professional ethics and confidentiality.

#LI-Hybrid #LI-MR1

The Senior Collections Analyst will be responsible for managing and following up on the company’s accounts receivable, ensuring compliance with credit and collections policies in order to optimize cash flow and minimize delinquency.

Key Responsibilities

• Monitor customer accounts, ensuring timely collection of outstanding invoices.
• Contact clients via phone, email, or other channels to negotiate payment agreements.
• Track aging reports and generate alerts for accounts at risk.
• Record and update payment commitments and collection activities in the system.
• Coordinate with the commercial team to resolve billing disputes or payment issues.
• Escalate critical cases to Global AR or the legal department when necessary.
• Support the preparation of periodic reports on overdue accounts, recoveries, and collection performance.
• Meet management indicators (DSO, recovery rate, aging, etc.).

Requirements

• Technical degree, technologist, or bachelor’s degree in Business Administration, Finance, Accounting, or related fields.
• Minimum of 2 years of experience in credit and collections.
• Knowledge of portfolio analysis, collection management, and basic financial indicators.
• Intermediate-advanced Excel skills and ERP systems (NetSuite).
• Strong communication and negotiation skills.
• Intermediate/advanced English.

Core Competencies

• Organization and time management.
• Results-oriented with strong focus on targets.
• Attention to detail and analytical thinking.
• Proactivity and ability to work under pressure.
• Excellent communication and customer service skills.

#LI-Hybrid
#LI-FC1

#LI-PC1

#LI-Remote

Senior Mobile Engineer, iOS (Swift)

Location: Colombia 

.Monks Technology Services, part of Media.Monks and S4 Capital, is a global consulting firm mastering AI-powered transformations for the Fortune 100. We combine long-term strategic thinking, deep enterprise experience, and a human-centered approach to help clients transform business processes and dominate their industries.

About the Role

As a Senior Mobile Engineer, iOS (Swift), you’ll help design, build, and maintain high-quality iOS applications that deliver reliable, performant mobile experiences. You’ll work closely with cross-functional teams to implement new features, improve app stability and usability, and support technical decisions that align with product goals and elevate the user experience.

Responsibilities

• Develop, test, and maintain efficient Swift-based applications for iOS devices
• Collaborate with designers, product managers, and engineers to implement and refine new features
• Ensure app performance, stability, and usability across a range of iOS devices and OS versions
• Participate in code reviews and contribute to high code quality and engineering best practices
• Debug and resolve technical issues and bugs during development and testing
• Stay current with the evolving iOS ecosystem and introduce relevant improvements into the codebase
• Support architectural discussions and contribute to technical decision-making
• Take ownership of assigned features and tasks while working independently and collaboratively
• Contribute to release planning, bug fixing, and feature development cycles in an Agile environment
• Mentor junior engineers and collaborate effectively with cross-functional teams and technical leads
• Other duties as assigned

About You

Qualifications & Skills

• 5+ years of relevant mobile engineering experience, with strong focus on iOS development
• Strong proficiency in Swift for building iOS applications
• Solid understanding of iOS frameworks, including UIKit, SwiftUI, and Core Data
• Experience with mobile architecture patterns such as MVC and MVVM; exposure to Clean Architecture is a plus
• Experience building reliable iOS apps with offline support
• Practical experience integrating APIs, including REST and/or GraphQL
• Comfort writing unit and UI tests using XCTest or similar tools
• Familiarity with performance analysis and debugging tools such as Instruments
• Experience with the App Store release process and CI/CD workflows
• Good understanding of mobile security best practices, including secure storage and authentication
• Experience with version control, deployment workflows, and release management
• Strong communication and collaboration skills with technical and non-technical stakeholders
• Experience working within Agile methodologies
• Ability to define deliverables, clarify project scope, and contribute to team planning
• Collaborative mindset with the ability to mentor junior engineers

.Monks Technology Services does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status,

#LI-PC1

#LI-Remote

Senior Product Designer

Location: Colombia 

.Monks Technology Services, part of Media.Monks and S4 Capital, is a global consulting firm mastering AI-powered transformations for the Fortune 100. We combine long-term strategic thinking, deep enterprise experience, and a human-centered approach to help clients transform business processes and dominate their industries.

About the Role

As a Senior Product Designer, you’ll lead end-to-end design for enterprise-scale, customer-facing digital products—bringing clarity to complex problem spaces and delivering consistent, user-centered experiences across applications and platforms. You’ll collaborate closely with client stakeholders and internal teams to define, discover, and design solutions that balance business goals, user needs, and scalable design systems.

Responsibilities

• Own end-to-end product design for customer-oriented applications and platforms
• Facilitate strategic sessions and working workshops with stakeholders and client peers to align on goals, needs, and direction
• Design intuitive, visually compelling, and scalable UI/UX solutions grounded in best practices and user/business insights
• Collaborate cross-functionally with product managers, developers, and other designers to ensure consistency and preserve design intent through delivery
• Make confident, strategic design decisions and clearly communicate rationale, tradeoffs, and recommendations across teams and contexts
• Other duties as assigned

About You

Qualifications & Skills

• 8+ years of relevant work experience in Product Design
• Strong portfolio demonstrating consumer-oriented product and app design
• Proficiency with modern design tools, including Figma
• Strong UI and UX skills, including ability to translate insights and data into effective user experiences
• Experience operating independently with minimal oversight while contributing effectively within a collaborative team environment
• Exceptional communication skills, including experience in client-facing roles and working directly with decision-makers
• Strategic mindset with comfort navigating ambiguity, asking the right questions, and uncovering underlying needs
• Experience working in high-tech environments and within the complexities of large organizations
• Nice to have: experience working with agile product teams

.Monks Technology Services does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment

#LI-Remote 

#LI-PC1 

About the Role

As a Project Manager - Creative, you’ll lead multidisciplinary creative initiatives from concept through delivery, partnering with creatives, strategists, technologists, and external collaborators to bring ambitious ideas to life on time and on budget.

Responsibilities

• Lead end-to-end production from concept and scoping through execution, delivery, and postmortem
• Translate creative ideas into clear roadmaps, timelines, and deliverables while preserving the integrity of the original vision
• Define scope, allocate resources, and manage expectations across creative, strategy, technology, and account teams
• Drive meetings, reviews, and communications that keep stakeholders aligned, engaged, and focused
• Anticipate risks and blockers and resolve issues proactively with diplomacy and problem-solving
• Manage vendors, freelancers, and production partners to ensure quality, consistency, and effective collaboration
• Maintain clear and transparent documentation including timelines, status reports, budgets, and key learnings
• Identify and implement process improvements that enable creative teams to do their best work
• Other duties as assigned

About You

Qualifications & Skills

• 5+ years of relevant work experience in project management, creative production, or agency environments
• Familiarity with creative and production workflows including concepting, creative reviews, versioning, stakeholder approvals, and asset delivery
• Proficiency with Asana, Notion, Google Workspace, Figma, and Miro
• Excellent English communication skills (B2+) with the ability to simplify complex information
• Strong organizational, collaboration, and stakeholder management skills
• A flexible, resourceful, and solutions-oriented producer mindset
• Experience with motion/video, interactive/web, or AI-powered creative workstreams is a plus

#LI-Remote #LI-MO1

As a Senior QA Engineer, you’ll lead quality assurance efforts across complex digital products by defining test strategies, building automated test suites, and partnering closely with engineering and product teams to ensure scalable, reliable product quality.

Responsibilities

• Design and maintain comprehensive test plans and test cases
• Lead and implement test automation using automation frameworks and Python
• Integrate automated tests into GitLab CI/CD pipelines to support continuous integration quality
• Identify, document, and track defects through resolution
• Collaborate with developers and product managers to define acceptance criteria and testable requirements
• Drive continuous improvement in QA processes, tools, and quality metrics
• Proactively assess product risks and contribute to release readiness decisions
• Perform web application testing across relevant browsers, environments, and use cases
• Other duties as assigned

About You

Qualifications & Skills

• 5+ years of relevant work experience in Quality Assurance roles
• Proven experience with test automation frameworks such as Selenium, Cypress, or Playwright
• Strong Python scripting skills
• Hands-on experience with CI/CD pipelines, preferably GitLab
• Deep understanding of software testing principles, test strategy, SDLC, and defect lifecycle management
• Experience collaborating with engineering and product teams to define quality standards and acceptance criteria
• Excellent communication skills in English, both spoken and written
• Ability to work independently, assess risk, and make strategic quality decisions
• Experience working in fast-paced Agile environments is a plus
• Experience using AI to create test plans and build automated tests is a plus
• Familiarity with mobile or embedded systems testing is a plus
• Prior experience working with globally distributed teams is a plus

#LI-Remote

#LI-MO1

About the Role

Responsibilities

• Record, classify, and reconcile transactions across AP, AR, payroll, and journals
• Prepare and review monthly reconciliations for bank, vendors, customers, and GL accounts
• Ensure compliance with local tax regulations and support tax filings
• Prepare monthly, quarterly, and annual financial statements and management reports under GAAP/IFRS
• Support month-end and year-end close, including accruals and adjustments
• Provide accurate data and variance insights for budgeting and forecasting
• Partner with external auditors; prepare schedules and supporting documentation
• Monitor internal controls and ensure adherence to finance policies and procedures
• Identify and implement opportunities to streamline accounting processes and improve efficiency
• Other duties as assigned

About You

Qualifications & Skills

• 2–4 years of relevant accounting or finance experience
• Bachelor’s degree in Accounting, Finance, or related field
• Solid knowledge of GAAP/IFRS and financial reporting best practices
• Proficiency with MS Excel and ERP/accounting systems (e.g., NetSuite, SAP, Oracle, QuickBooks)
• Strong attention to detail, accuracy, and organizational skills
• Ability to work independently and collaboratively in dynamic environments
• Effective written and verbal communication in English (intermediate/advanced)
• Analytical thinking, problem-solving, integrity, and confidentiality

#LI -MB5 #LI - On Site

About the Role

As an Accounts Payable Analyst, you’ll ensure accurate, timely vendor payments and strengthen our financial operations. You will process and validate invoices in NetSuite, manage reconciliations, maintain vendor records, coordinate with procurement and treasury across the full payment cycle, support audits, and help improve AP processes. Your work will directly impact cash flow forecasting, compliance, and vendor relationships.

Responsibilities

• Receive, verify, and record supplier invoices in NetSuite, ensuring tax, contractual, and policy compliance.
• Prepare AP reconciliations, resolve discrepancies with vendors and internal teams, and maintain vendor files.
• Monitor due dates, prepare payment runs, and ensure on-time payments.
• Assist with AP aging reports and contribute to projected cash flows.
• Coordinate with procurement and treasury to manage the end-to-end payment cycle.
• Support audit processes with accurate documentation and controls adherence.
• Identify and implement opportunities to improve AP efficiency and control.

About You

Qualifications & Skills

• 1–3 years of accounts payable or related accounting experience.
• Degree or technical qualification in Accounting, Business Administration, Finance, or related field.
• Working knowledge of accounting principles and basic tax regulations.
• Intermediate Excel skills (lookups, pivots) and ERP experience; NetSuite preferred.
• Strong attention to detail, organization, and analytical/problem-solving skills.
• Effective communicator with a collaborative mindset and high professional ethics/confidentiality.

At .Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants from all backgrounds, who are excited to contribute to our mission.

#LI-Hybrid #LI-MO1

About the Role

As an AP Lead, you’ll oversee the end-to-end Accounts Payable function for a high-growth shared services environment, acting as the primary liaison across vendors and internal teams to ensure accurate accounting, policy and tax compliance, timely disbursements, and continual process optimization.

Responsibilities

• Lead and coordinate the Accounts Payable team, ensuring balanced workload distribution
• Supervise invoice intake, validation, coding, and supplier reconciliation
• Ensure on-time payments in alignment with policies, controls, and cash flow priorities
• Review and approve AP reconciliations, aging reports, and monthly close deliverables
• Manage key vendor relationships; resolve billing disputes and discrepancies
• Monitor and report AP KPIs (aging, throughput, discounts captured, exceptions)
• Ensure compliance with accounting standards, local tax regulations, and audit requirements
• Identify and execute process improvements; support automation and digitalization initiatives
• Partner with Treasury/Finance on cash flow projections and payment scheduling
• Report periodically to the Head of SS on AP status, risks, and improvement plans
• Other duties as assigned

About You

Qualifications & Skills

• 4–6 years of relevant AP experience, including 1–2 years in a supervisory or team lead role
• Bachelor’s degree in Accounting, Finance, Business Administration, or related field
• Strong knowledge of accounting principles and local tax regulations
• Advanced Excel skills; proficiency with ERP systems (NetSuite preferred)
• Intermediate to advanced English communication skills
• Leadership and team management capabilities
• Strong organization, planning, and attention to detail
• Analytical, results-oriented, and KPI-driven mindset
• Excellent communication and negotiation skills
• Adaptability with a continuous improvement focus

At .Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants from all backgrounds, who are excited to contribute to our mission.

#LI-Hybrid #LI-MO1

Monks has an opening for a talented Designers who wants to further their skills in digital asset design. In this role, you’ll join a dedicated team in producing digital ads and assets. 

Role & Responsibilities

• In this role, you’ll specialize in the design of static visuals for a wide variety of channels, including product interfaces, social media and display advertising. Figma might be a huge plus. 
• This is a fast-paced assignment that requires impeccable production skills.
• You’ll work alongside designers and clients to provide production mechanical/template building expertise.
• You’ll work as part of a dedicated global team of designers, illustrators, animators and art directors that produces world-class work across time zones.
• The job is about harmonizing speed, style and scale to produce loads of good-looking assets at a steady pace.
• In addition to making images incredible, you’ll make sure that designs adhere to guidelines and are consistent across ad formats and dimensions.

Requirements

• You have 2+ years of experience.
• You have solid Photoshop and Illustrator skills. Figma is a plus. 
• You know how to keep your files, layers and folders super-organized, even if you’re a creative mess outside of Photoshop.
• You can take charge of small tasks independently, and take on bigger jobs with little supervision.
• You can contribute to different stages of the production process, from setting styles and layouts to cutting formats and language versioning.
• Exceptional attention to detail, problem solving, and coping with rapid change is required.
• You’re always on the lookout for process efficiencies.
• You can handle repetitive tasks and stay focused.
• You’re well-versed in English and production tricks.
• You’re a clear communicator and are happy to work with designers from all over the world.

#LI-DC1

#LI-Hybrid

We’re seeking a Billing Analyst to join the Corporate team. The successful candidate will assist the finance team to execute billing operations and implement scalable systems and process efficiently. The ideal candidate should be a go-getter that can hit the ground running and be able to prioritize individual and team objectives, while developing accounting and billing infrastructures.

Responsibilities will include: 

• Review contracts/IOs/SOWs to ensure appropriate approval and billing rates/rules
• Manage billing engine and verify platform accuracy to ensure timely and accurate invoicing
• Collaborate with delivery teams to resolve invoice discrepancies in a timely manner
• Reconcile COGS accrual and bills on a monthly basis
• Assist legal and sales team to assess customer credit and risk analysis
• Develop and maintain billing metrics for senior leadership
• Identify process improvements and coordinate with other departments to improve billing/accounting process efficiency
• Assist with ad hoc projects as needed

Qualifications/Background Sought:

• Ability to communicate in English (both written and spoken)
• Bachelor degree completed in accounting, finance, or related field
• 3+ years accounting experience, minimum 1 year AR/billing experience
• Excel in analytical and problem solving skills
• You are able to prioritize competing demands
• Ability to work with various computer systems and large data sets
• Ease of learning and adaptation: we have the ability to change fast
• Experience in AdTech or technology startups preferred

#LI-Remote

#LI-DC1 

We’re seeking a Billing Analyst to join the Corporate team. The successful candidate will assist the finance team to execute billing operations, revenue recognition analysis, and implementation of scalable systems and processes. 

Responsibilities will include: 

• Review contracts/IOs/SOWs to ensure appropriate approval and IFRS15 requirements 
• Collaborate cross functionally with business partners for appropriate revenue scheduling
• Collaborate with delivery teams to resolve proof of delivery discrepancies in a timely manner
• Reconcile COGS accrual and bills on a monthly basis in order accurately reflect net revenue
• Develop and maintain metrics for senior leadership
• Identify process improvements and coordinate with other departments to improve billing/accounting process efficiency
• Assist with ad hoc projects as needed

Qualifications/Background Sought:

• Ability to communicate in English (both written and spoken)
• Bachelor degree completed in accounting, finance, or related field
• 3+ years accounting experience, minimum 3 years revenue/billing experience
• Excel in analytical and problem solving skills
• You are able to prioritize competing demands.
• Ability to work with various computer systems and large data sets
• Ease of learning and adaptation: we have the ability to change fast
• Experience in AdTech or technology startups preferred

#LI-Remote

#LI-DC1 

Cloud Azure Security Engineer

Location: Colombia

.Monks Technology Services, part of Media.Monks and S4 Capital, is a global consulting firm mastering AI-powered transformations for the Fortune 100. We combine long-term strategic thinking, deep enterprise experience, and a human-centered approach to help clients transform business processes and dominate their industries.

About the Role

As a Cloud Azure Security Engineer, you’ll help secure cloud environments by designing, implementing, and maintaining security solutions across Azure infrastructure, applications, and data. You’ll work closely with cross-functional teams to assess risk, strengthen cloud security posture, and support clients in adopting scalable, compliant, and resilient security practices.

Responsibilities

• Assess the security posture of Microsoft Azure environments to identify vulnerabilities, misconfigurations, and compliance gaps
• Design, implement, and maintain cloud security controls and protective measures across infrastructure, applications, and data
• Develop and maintain security policies, standards, and procedures aligned with regulatory requirements and organizational goals
• Collaborate with stakeholders to translate business needs into actionable cloud security controls
• Conduct regular security audits, reviews, and assessments to validate adherence to established policies
• Provide guidance to engineering and operations teams on security best practices and remediation strategies
• Support the implementation and management of Azure-native security services such as Microsoft Defender for Cloud, Microsoft Sentinel, Azure Firewall, and Azure Active Directory
• Automate security processes and controls using tools and scripting languages such as Terraform, GitHub Actions, PowerShell, Python, and Azure CLI
• Monitor emerging threats, vulnerabilities, and industry trends in cloud security and incorporate findings into security practices
• Participate in incident response efforts and assist in the investigation and resolution of security incidents
• Other duties as assigned

About You

Qualifications & Skills

• 2+ years of relevant work experience in cloud security engineering with a focus on Microsoft Azure
• Bachelor’s degree in Computer Science, Information Technology, or a related field; advanced degree preferred
• Strong knowledge of Azure security services including Microsoft Defender for Cloud, Microsoft Sentinel, Azure Firewall, and Azure Active Directory
• Experience with Terraform, GitHub Actions, and containerized environments
• Hands-on scripting and automation experience using PowerShell, Python, and/or Azure CLI
• Solid understanding of network security, encryption, identity and access management, and cloud security best practices
• Familiarity with implementing and managing security control policies in Azure environments
• Relevant certifications such as Microsoft Certified: Azure Security Engineer Associate, CCSP, or similar are preferred
• Strong problem-solving skills with the ability to work independently and collaboratively in a fast-paced environment
• Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders
• English proficiency at B2 level

.Monks Technology Services

#LI-PC1

#LI-Remote

About the Role

As a Collections Analyst, you’ll ensure timely recovery of accounts receivable, optimize cash flow, and minimize delinquency. You will manage a customer portfolio, negotiate payment arrangements, resolve billing disputes with the commercial team, and maintain accurate records in our ERP system. You’ll monitor aging, track KPIs like DSO and recovery rate, prepare performance reports, and escalate critical cases to Global AR or Legal when necessary.

Responsibilities

• Monitor customer accounts and aging to drive timely collection of outstanding invoices.
• Contact clients via phone and email to negotiate payment agreements and secure commitments.
• Record and update all collection activities and commitments in NetSuite and internal logs.
• Coordinate with the commercial team to resolve billing disputes or payment issues.
• Generate alerts for at-risk accounts and escalate critical cases to Global AR or Legal.
• Prepare periodic reports on overdue accounts, recoveries, and collection performance.
• Meet management indicators (DSO, recovery rate, aging, etc.) and propose improvements.

About You

Qualifications & Skills

• 2+ years of experience in credit and collections.
• Degree in Business Administration, Finance, Accounting, or related field (technical/technologist/bachelor’s).
• Strong knowledge of portfolio analysis, collection management, and financial indicators.
• Intermediate-advanced Excel skills (pivots, lookups, aging schedules) and ERP experience; NetSuite preferred.
• Excellent communication, negotiation, and customer service skills.
• Organized, detail-oriented, analytical; able to work under pressure.
• Intermediate/advanced English.

At .Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants from all backgrounds, who are excited to contribute to our mission.

#LI-Hybrid #LI-MO1

About the Role

As a Creative Designer, you'll play a key role in developing compelling visual content that brings brand identity to life while meeting client goals. You'll be part of an innovative team focused on delivering outstanding design experiences across digital, print, and AI-driven platforms. 

Responsibilities:

• Develop and refine brand-aligned visual concepts, ensuring cohesion across all platforms, including digital marketing assets, print collateral, and interfaces for AI-driven platforms.
• Experience utilize Figma.
• Collaborate with cross-functional teams (Marketing, Product, Content) to translate creative briefs into impactful visual assets and user experiences.
• Conduct trend research and ideation to infuse your work with fresh design perspectives and emerging technologies.
• Manage the design process for multiple projects simultaneously, ensuring deliverables meet high standards for quality, accuracy, and brand consistency, while staying on schedule.
• Engage actively in feedback sessions and adapt designs based on input, fostering a culture of open and positive communication.

About You

• 5+ years of experience in a Creative Designer or similar role with a strong portfolio showcasing brand-focused work across various media.
• Proven proficiency with Figma is mandatory.
• Skilled in conceptualization, ideation, and modern web design, with a solid foundation in design principles (typography, color theory, layout, etc.).
• Detail-oriented with the ability to work independently and collaboratively in a fast-paced environment.
• Strong English communication skills (B2+) to effectively present design rationale and interact professionally with clients and team members.
• Naturally curious and passionate about design innovation, especially concerning new technologies and continuous learning.
• Experience designing assets that support digital marketing, social media, and web experiences.

#LI-ML1 #LI-Remote

About the Role

As a Credit Manager, you’ll lead credit risk and collections strategy to protect revenue, optimize cash flow, and strengthen customer relationships. You’ll design and refine credit policies, evaluate creditworthiness, set limits and terms, and guide a high-performing team to reduce DSO and bad debt. Partnering with Finance and Commercial, you’ll align risk with growth, ensure audit/regulatory compliance, and deliver clear portfolio insights to leadership.

Responsibilities

• Design, implement, and refine credit and collections policies aligned with company strategy.
• Analyze credit applications, assess solvency and risk, and establish limits and payment terms.
• Monitor portfolio aging to detect delinquency risk and drive action plans.
• Lead and coach the credit and collections team to meet recovery and CEI targets.
• Partner with Sales/Finance to balance risk and growth; negotiate payment plans with key clients.
• Prepare management reports on aging, provisions, write-offs, and risk exposure.
• Ensure regulatory and audit compliance across processes and controls.
• Improve cash conversion cycle and working capital via process and policy enhancements.
• Leverage advanced Excel and NetSuite ERP to automate and improve reporting.

About You

Qualifications & Skills

• Bachelor’s in Business Administration, Finance, Accounting, or related field.
• 3–5+ years in credit and collections management (consumer goods, industrial, or financial services preferred).
• Strong financial analysis and credit risk expertise; knowledge of local regulations.
• Proven team leadership and stakeholder management with Sales/Finance.
• Advanced Excel (pivots, lookups, Power Query/modeling); ERP experience (NetSuite preferred).
• Negotiation/conflict resolution; results-driven with KPI focus (DSO, CEI, bad debt).
• Intermediate/advanced English; high professional ethics and sound judgment under pressure.

At .Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants from all backgrounds, who are excited to contribute to our mission. 

#LI-Hybrid #LI-MO1

Position Summary

The Credit Manager will be responsible for leading and overseeing the company’s credit and collections policies and processes, ensuring proper credit risk management, optimizing cash flow, and maintaining strong relationships with both internal and external clients.

Key Responsibilities

• Design, implement, and update credit policies and procedures aligned with the company’s strategy.
• Evaluate and approve credit applications by analyzing clients’ solvency and risk profile.
• Continuously monitor the customer portfolio to identify delinquency risks and propose action plans.
• Lead and coordinate the credit and collections team, ensuring achievement of recovery targets.
• Establish credit limits and payment terms in coordination with the commercial and finance areas.
• Prepare management reports on portfolio, aging, provisions, and risk levels.
• Negotiate payment agreements and special terms with strategic clients.
• Ensure regulatory and audit compliance across all credit and collection processes.
• Propose strategies to improve the cash conversion cycle and optimize working capital.

Requirements

• Bachelor’s degree in Business Administration, Finance, Accounting, or related fields.
• Minimum of 3–5 years of experience in credit and collections management, preferably in consumer goods, industrial, or financial companies.
• Strong knowledge of financial analysis, credit risk, and local regulations.
• Proven experience leading teams.
• Advanced Excel skills and experience with ERP systems (NetSuite).
• Intermediate/advanced English.

Core Competencies

• Leadership and team management.
• Analytical skills and critical thinking.
• Negotiation and conflict resolution.
• Results-oriented with strong focus on KPIs.
• Effective communication and interpersonal skills.
• Professional ethics and decision-making under pressure.

#LI-MR1 #LI-Hybrid

We are looking for a Senior MuleSoft Developer with 3–4 years of hands-on experience to design, develop and maintain scalable integration solutions. The ideal candidate will have strong experience with MuleSoft Anypoint Platform, API-led connectivity and enterprise system integrations, working closely with cross-functional teams to deliver reliable and high-quality integration solutions.

Key Responsibilities

• Design, develop, and maintain integrations using MuleSoft Anypoint Platform.
• Implement API-led connectivity following best practices (System, Process, and Experience APIs).
• Develop and maintain RESTful APIs and integrations between enterprise systems (e.g., Salesforce, NetSuite, ERP, third-party platforms).
• Build and manage data transformations using DataWeave.
• Participate in integration design discussions, technical reviews, and architecture decisions.
• Troubleshoot, debug, and resolve integration issues across environments.
• Support deployments across DEV, QA/UAT, and PROD environments.
• Collaborate closely with Salesforce, backend and business teams to gather and clarify requirements.
• Ensure integrations meet performance, security, and scalability standards.
• Document integration designs, configurations, and operational procedures.

Required Technical Skills (Must Have)

• 3–4 years of experience developing integrations using MuleSoft Anypoint Platform.
• Strong knowledge of:
  • Mule 4
  • DataWeave 2.x
  • RESTful APIs
  • API-led connectivity architecture
• Hands-on experience with:
  • Anypoint Studio
  • Anypoint Exchange
  • Runtime Manager
  • API Manager
• Experience integrating with Salesforce and other enterprise systems.
• Solid understanding of HTTP, JSON, XML, OAuth, and security concepts.
• Experience with error handling, logging, and monitoring best practices.
• Familiarity with CI/CD pipelines and version control systems (Git).
• Experience working in Agile/Scrum environments.

Desired / Nice-to-Have Skills

• Experience integrating with NetSuite, ERPs, or financial systems.
• Knowledge of Boomi, Azure Integration Services, or other iPaaS tools.
• Experience with cloud platforms (AWS, Azure, or GCP).
• Familiarity with DevOps tools (Jenkins, GitHub Actions, Gearset, etc.).
• MuleSoft certifications (Developer Level 1 or higher).
• Experience with event-driven architectures and messaging systems.

Soft Skills

• Strong communication skills, able to explain technical concepts clearly to both technical and non-technical stakeholders.
• Excellent problem-solving and analytical thinking.
• Ability to work independently and take ownership of integrations.
• Strong collaboration skills and experience working with distributed teams.
• Proactive mindset with attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Willingness to learn and adapt to new technologies and business needs.

What We Offer

• Opportunity to work on enterprise-scale integrations.
• Collaborative and supportive team environment.
• Exposure to modern integration architectures and best practices.
• Professional growth and learning opportunities.

#LI-KG1 #LI-REMOTE

Role Summary and Impact 

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for a Manager Digital IO who will: 

• Campaign Execution: Lead the setup, execution, and documentation of direct IO media campaigns across various partners, particularly any high-value or complex campaigns. Ensure all aspects of campaign are delivered according to terms outlined in the client approved media plan and IOs. 

• Campaign Optimization and Reporting: Collaborate with Managers and Associates and Managers in monitoring campaign performance metrics, including impressions, clicks, spend, and any campaign specific KPIs. Analyze campaign performance reporting, and utilize data driven insights to guide optimization recommendations to enhance campaign effectiveness and achieve client goals.  

• Coordination: Work closely with onshore counterparts to ensure cohesive execution of media strategies and adherence to client specifications. Facilitate communication of campaign progress between all parties involved. 

• Team Leadership: Mentor and provide guidance to Associates and team members involved in Digital IO campaigns. Foster a collaborative environment and support professional development within the team. 

• Budget Managerment: Track and monitor campaign budgets to ensure optimal performance. Manage monthly budget reconciliation, communicate with partners to confirm delivery data, save delivery documentation (proof of performance), and send updated IOs where necessary. 

Skills and Experience 

If this opportunity looks right for you, we are looking for candidates who have: 

• Have a bachelor's degree. 

• Your level of English is advanced (B2-C2) (Indispensable for the position). 

• 3+ years of experience implementing campaigns on digital platforms such as DV360, the Trade Desk, or Campaign Manager 360 and pevious experience with billing platfors such as Prisma, Coupa, Advertmind, MMS, Adspend or others. 

• At least 1 year of leadership experience.  

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 
 
We believe the best work happens when we're together, fostering creativity, collaboration, and connection.  If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

For Mexico: 

This position is available in a Remote or Hybrid Work Modality. The candidate must perform their work from any location within Mexico. Only Mexican nationals residing in the country or foreign nationals with a valid work permit may apply. Remote work from abroad is not permitted under any circumstances. 

For Colombia: 

This position is in a Remote or Hybrid Work Modality and must be performed within Colombian territory. Only candidates residing in Colombia with a valid work permit may apply. Remote work contracts do not allow employment or relocation abroad. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy ) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted.  

#LI-GOC

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Role Summary and Impact

The Media Planning Senior Associate is a key digital profile with a tactical and analytical approach, responsible for the implementation, optimization, and monitoring of digital strategies across the entire funnel, from awareness to conversion and retention, managing campaigns on platforms such as Google, Meta, programmatic, video, display, and other emerging channels. This role directly impacts the business by interpreting data from tools like GA4 and dashboards to translate them into concrete actions, supporting basic SEO and organic visibility initiatives, and collaborating effectively with Mazda's internal teams, questioning results and prioritizing efforts. Their ability to ensure solid and consistent execution under the senior team's direction is fundamental for maintaining operational continuity and maximizing the performance of digital investments, ensuring that each channel efficiently contributes to overall performance.

Skills and Experience:

• 2+ years of experience inimplementing, optimizing, and monitoring full-funnel digital strategies (awareness to retention).
• Tactical and analytical approach to campaign management.
• Proficiency in digital ad platforms: Google, Meta, programmatic, video, display, and emerging platforms.
• Ability to interpret data (GA4, dashboards) to generate concrete, business-impacting actions.
• Basic knowledge of SEO and organic visibility.
• Capacity to question results, prioritize efforts, and coordinate effectively with internal teams.
• Ensuring solid and consistent execution under pre-established guidelines.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodation or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.

Brief Overview 

As a Staff Site Reliability Engineer (P4), you will define and elevate the reliability standards across the platform. This role goes beyond owning individual services — you will establish the patterns, practices, and tooling that enable all teams to build and operate reliable systems at scale.

You will operate across team boundaries, identifying systemic reliability risks and designing cross-cutting solutions that improve the overall health of the platform. Acting as a bridge between service-level reliability and organizational maturity, you will help ensure reliability becomes a built-in property of the system rather than a reactive effort.

This role combines deep technical expertise with strong leadership and influence. You will mentor senior engineers, guide architectural decisions, and promote a culture of proactive reliability, observability, and operational excellence across the organization.

Core Responsibilities 

• Define and evolve reliability standards, patterns, and tooling adopted across the platform.
• Own the reliability posture for critical service domains and drive architectural reviews to ensure reliability, operability, and recovery are first-class concerns.
• Design and implement cross-cutting reliability mechanisms such as circuit breakers, retry policies, graceful degradation, and load shedding.
• Establish and maintain scalable SLO frameworks that teams can adopt with minimal friction.
• Lead complex, multi-service incident response as an incident commander and drive high-quality postmortems focused on systemic improvements.
• Identify recurring incident patterns and implement structural solutions to prevent future failures.
• Improve incident response processes, tooling, escalation paths, and communication practices.
• Design and drive observability strategies across services, including metrics, logs, traces, and alerting systems.
• Ensure alerting is actionable and aligned with SLOs, and build shared dashboards and runbooks to reduce time to resolution.
• Collaborate with Platform Engineering to strengthen infrastructure reliability across Kubernetes (EKS), networking, and data systems.
• Contribute to infrastructure as code for reliability-critical components and validate disaster recovery, backup, and restore strategies.
• Drive chaos engineering practices and ensure deployment pipelines include reliability safeguards such as health checks, canary releases, and rollback automation.
• Lead capacity planning and performance optimization efforts across services and shared infrastructure.
• Identify bottlenecks and failure risks across distributed systems and design solutions that improve resilience and recovery.
• Mentor engineers through design reviews, incident leadership, and knowledge sharing.
• Promote best practices, improve operational maturity across teams, and influence engineering culture toward proactive reliability investments.
• Represent reliability concerns in cross-functional planning and contribute to long-term platform strategy.

Qualifications

• 8+ years of experience in Site Reliability Engineering, infrastructure, or production engineering roles.
• Strong experience operating and improving large-scale production systems in AWS environments.
• Deep expertise in Kubernetes (preferably EKS), including networking, scheduling, and observability.
• Hands-on experience with Infrastructure as Code tools such as Terraform or CDKTF.
• Advanced understanding of distributed systems, networking, and failure modes.
• Experience designing and managing observability stacks (e.g., Prometheus, Grafana, OpenSearch, OpenTelemetry).
• Proven experience leading incident response for complex, multi-service production environments.
• Demonstrated ability to drive systemic reliability improvements across teams and platforms.
• Strong written communication skills, including experience creating postmortems, design documents, runbooks, and architectural proposals.
• Experience with service mesh technologies (e.g., Istio) and mTLS is a plus.
• Familiarity with GitOps workflows (e.g., ArgoCD, Flux) is a plus.
• Experience working in compliance-driven environments (e.g., HIPAA, SOC2, FedRAMP) is preferred.
• Exposure to chaos engineering practices and cost-aware infrastructure design (FinOps) is a plus.

Do Well. Live Well. At Amwell. 

Driven by our mission and values, we foster a workplace where Delivering Awesome, being Customer First and operating as One Team aren’t just aspirations – they are how we work, every day.  

Our people are our greatest asset. We strive to empower their growth and development not only as Amwellians but as individuals, through generous total rewards packages, a virtual-first work environment, work-life flexibility, including Summer Fridays and designated Mental Health Days, as well as opportunities to stretch and learn – to name a few. It’s our people who truly differentiate us. Ask anyone and they’ll tell you – you’ll never work with more passionate, more driven and more caring team members.    

We champion a culture of respect and inclusion, accountability and integrity, innovation and collaboration. At Amwell, you’ll do the most meaningful work of your career—improving healthcare for millions, growing alongside incredible teammates, and being valued for who you are.  

Working at Amwell:

Amwell is changing how care is delivered through online and mobile technology. We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. We’re a culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic. 

Our Core Values include One Team, Customer First, and Deliver Awesome. Customer First and Deliver Awesome are all about our product and services and how we strive to serve. As part of One Team, we operate the Amwell Cares program, which brings needed assistance to our communities, whether that be free healthcare for the underserved or for people affected by natural disasters, support for equality, honoring doctors and nurses, or annual Amwell-matched donations to food banks. Amwell aims to be a force for good for our employees, our clients, and our communities.

Amwell cares deeply about and supports Diversity, Equity and Inclusion. These initiatives are highlighted and reflected within our Three DE&I Pillars - our Workplace, our Workforce and our Community! 

Benefits

Additional Benefits

• Medical Plan Coverage provided by Colmédica 
• Plan Coverage provided by Pan American 
• Hybrid Allowance 
• Additional Paid Time Off 
• Maternity Leave 18 weeks 
• Parental/Paternity Leave 2 mandatory weeks + 4 weeks 
• Mental Health and Resiliency 
• Virtual Second Opinion with the Cleveland Clinic Coverage 
• LinkedIn Learning 
• Rewards and Recognition 
• Service Anniversaries 
• Annual Bonus 
• Referral Program
• Amwell tuition reimbursement benefit

https://business.amwell.com/privacy-policy/

See yourself at Twilio

Join the team as our next Manager, Personalized Support (LATAM)

About the job

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

Responsibilities

In this role, you’ll:

• Lead a team of Personalized Support Engineers (PSEs) who support our strategic customers. The team’s role is to assist the TAMs and customers to resolve a mixture of technical problems, deliver proactive guidance to provide added value through the use of Twilio technologies and be the champion for the customer within Twilio. 
• As the Personalized Support Manager, you will be their coach and leader; bringing out the best in each of your team members with keen interest in their overall well being. 
• You are constantly looking for ways to improve support operations and areas that our PSEs can improve to provide our customers with the highest level of support possible. You are ready to own and drive procedural changes of internal support processes and initiatives. 
• You will also be working alongside our Personalized Support Managers who manage Technical Account Managers (TAMs). You will hire and train new employees to supplement existing resources as needed while all the time raising the bar on the standard of excellence. You will foster a strong culture of collaboration and customer empathy in the team.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 6+ years of experience as part of a support or operations team in a software or SaaS company.
• 4+ years experience leading a technical support team in a software or SaaS company.
• Experience coaching Technical Support Engineers in providing best-in-class customized proactive and reactive support to customers. 
• Exceptional emotional intelligence, interpersonal communication and professional writing skills. 
• Demonstrated history of driving customer issue resolutions including escalation management, and coordination with internal operational teams.
• Ability to lead a team while effectively developing and achieving the desired performance outcomes (performance, teamwork, collaboration, KPI reporting/analysis, frameworks, daily management tasks, training & enablement strategies, etc.)
• Ability to prioritize multiple competing initiatives simultaneously including business as usual tasks, projects, on-call responsibilities and other operational requirements. 
• Diplomacy in uncertain situations with an analytical and process driven solution approach.

Desired:

• Knowledge of networking protocols, standards, troubleshooting and cloud computing. 
• Experience working with Salesforce, JIRA, Confluence, Airtable, Zendesk and other project tools.

Location

This role will be remote, and based in Colombia.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

See yourself at Twilio

Join the team as Twilio’s next People Operations Specialist.

About the job

The People Operations team is the backbone of Twilio’s core HR functions, with responsibility for running the  day-to-day processes of the employee lifecycle. This team is currently on an exciting transformation journey with a view to delivering a seamless, efficient experience for our customers. You will play your part in this transformation by helping to identify and implement improvements for the region, create best practices and make a contribution to the foundation of a world-class People Operations organization. 

This position is needed to work closely with other People functions to execute HR Operational processes and services specialists who live the Twilio Magic and bring a skill-set of strong customer service, detail orientation, communication skills, and a broad understanding of HR processes and systems. 

Responsibilities

In this role, you’ll:

• Leverage the HRIS system to perform transactions, support employees, and internal stakeholders  
• Provide HR support directly to employees and internal partners related to questions concerning: Benefits, Compensation, HR Policies, Relocation, Payroll, HR Systems (Workday, Greenhouse, ServiceNow), General HR related questions, Mobility and Immigration and other areas.
• Provide administration, communication, and processing in support of core HR processes.
• Partner closely with other People functions and HRBPs to execute HR Operational processes and services with a focus on employee experience, and data integrity. 
• Provide mentorship and assistance for employees and managers on core HR policies and processes.
• Maintain confidentiality of core HR data and projects. Participate in system testing and support for HR Operations related program rollouts, new systems and processes.
• Document, maintain and communicate core HR processes to users and partners.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• Demonstrate effective multitasking, interpersonal, collaboration and communication skills.
• Ability to prioritize multiple stakeholders, projects, and tasks.
• Brings curiosity, and desire to find opportunities for improvement.
• Keen to continue learning and developing their skills, having a growth mentality.
• Proactive and communicative, prioritizing employee and customer communications and service.
• Detail oriented with an understanding of the HR ecosystem (payroll, IT, compensation, benefits, legal)
• Minimum 3 years experience running HR processes in AMERICAS involving the coordination of operational and project tasks, and direct customer/employee queries. 
• Excellent verbal and written communications skills in English, Spanish and Portuguese.

Desired:

• Prior experience running HR processes for Canada and US.
• Experience working with Workday HCM. 
• Experince building dashboards and reports in Tableau.
• Strong analytical skills, with the ability to interpret data and generate insights to support decision making.

Location

This role will be remote, and based in Colombia.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Key Responsibilities:

• Design and development of Salesforce solutions, ensuring they meet business requirements and technical standards.
• Collaborate with stakeholders to gather and analyze requirements for Salesforce implementations.
• Architect and build scalable, high-performing solutions using Salesforce technologies (Apex, Visualforce, Lightning, etc.).
• Perform integration of Salesforce with other internal and external systems.
• Develop and maintain Salesforce architecture, design documentation and solutions allow for high performance and reliability.
• Assist with enhancing platform efficiency, including user experience improvements, performance optimization, and system upgrades.
•   Follow coding standards and best practices across the team, including code reviews and ensuring efficient, reusable, and scalable code.
• Follow Salesforce development lifecycle tools and processes, such as DevOps, CI/CD, version control, and automated testing
• Customize Salesforce solutions using point-and-click tools as well as programmatic development (Apex, Triggers, SOQL).
• Configure standard and custom objects, fields, workflows, validation rules, and approval processes.
• Troubleshoot and resolve Salesforce-related issues, providing timely support to internal teams.
• Stay up to date with Salesforce releases, features, and best practices to drive continuous improvement in the organization’s Salesforce environment.

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.
• 3+ years of experience in Salesforce development, customization & implementation including Apex, Visualforce, Lightning, LWC, SOQL, SOSL, Triggers, & Flows.
• Experience with Salesforce technologies, including Apex, Visualforce, Lightning Components, and Salesforce APIs.
• Experience with SOAP and REST web services.
• Experience working with Salesforce Sales Cloud, Service Cloud, & CPQ Cloud.
• Understanding of Salesforce architecture and best practices.
• Experience on Salesforce projects, architecture design, and system integrations.
• Experience with Salesforce integration tools and middleware platforms.
• Excellent problem-solving skills and the ability to work in a fast-paced environment.
• Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.

Preferred Qualifications:

• Additional Certifications Considered:
  • Salesforce Java Script Developer I,
  • Salesforce CPQ, Sales, or Service
  • Salesforce Platform Developer I
• Experience with agile methodologies and project management tools like Jira.
• Experience with DevOps practices and CI/CD pipelines.
• Familiarity with data integration and ETL tools.

Role Summary

Our mission at HubSpot is to help millions of organizations grow better. As we establish and scale our presence in Brazil, you’ll lead all sales efforts in one of our most dynamic and high-growth markets.

Brazil represents a major opportunity for HubSpot as our LATAM business accelerates. We’re evolving beyond traditional software into a more agentic, AI-powered customer platform that is reshaping how businesses grow. 

In this role, you’ll define and execute our go-to-market strategy, lead teams through rapid growth and change, and build a high-performing, inclusive sales organization that delivers strong customer outcomes and predictable revenue. As HubSpot opens our Brazil entity later this year, you will operate as both a builder and a leader - setting direction, scaling the team, and driving execution in a dynamic, high-impact environment.

What You’ll Do

• Lead and scale HubSpot’s sales organization in Brazil, setting clear vision, direction, and measurable goals.
• Define and execute a localized go-to-market strategy aligned with HubSpot’s global growth priorities.
• Drive predictable revenue growth through strong pipeline management, accurate forecasting, and operational discipline.
• Be a visible change agent for HubSpot’s agentic, AI-powered customer platform, setting a clear, non-negotiable standard that your teams rigorously leverage our internal AI toolkit in every stage of the sales motion.
• Lead the organization through growth and transformation, providing clarity and direction as strategies evolve.
• Hire, develop, and retain high-performing leaders and individual contributors through strong coaching and succession planning.
• Partner cross-functionally with Marketing, Customer Success, RevOps, Enablement, and Partners to align acquisition, retention, and expansion efforts.
• Build and expand strategic relationships with customers and partners to strengthen HubSpot’s presence in Brazil.
• Foster a culture of accountability, inclusion, and continuous improvement that enables teams to perform at their best.
• Use data, market insights, and customer feedback to continuously refine strategy and unlock new growth opportunities.

What You’ll Bring

Required Qualifications

• Proven experience leading and scaling sales organizations in a SaaS or technology environment.
• Demonstrated success hiring, developing, and leading high-performing sales leaders.
• Strong track record of driving consistent, predictable revenue growth.
• Proven track record as a change agent who drives high adoption of new tools and ways of working (ideally AI or automation), setting clear standards and holding teams accountable to them.
• Deep understanding of the Brazilian market and B2B sales landscape.
• Data-driven leadership approach with strong forecasting and performance management discipline.
• Experience leading teams through periods of change, growth, or go-to-market transformation.
• Ability to influence cross-functional stakeholders in a global, matrixed environment.
• Professional fluency in Portuguese and English.

Nice-to-Have Qualifications

• Experience building or scaling a new market, region, or office from early stages.
• Experience selling AI-powered or platform-based solutions.
• Familiarity with partner-led or ecosystem-driven growth strategies.