About Us

At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again".

The PACS Program Administrator is both an experienced technical operator and program owner, responsible for ensuring that Prenuvo’s imaging systems directly support radiologist performance, diagnostic quality, and patient care delivery.

This role owns the operational integrity, optimization, and clinical alignment of PACS and associated imaging workflows across a distributed, multi-site environment. The PACS Administrator serves as the structured liaison between Radiology, Clinical Operations, and Clinical Engineering — ensuring that imaging systems are not only technically functional, but clinically optimized.

This position resides in the Product & Tech function, with dotted-line governance in the Clinical organization because PACS configuration, workflow design, and data integrity directly impact diagnostic accuracy, report turnaround time, patient safety, and radiologist efficiency.

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!

What You’ll Do

1. Clinical Workflow Ownership & Optimization

• Serve as the primary PACS contact for radiologists and MRI technologists.
• Configure and maintain worklists, hanging protocols, user roles, and image routing to optimize diagnostic workflows.
• Translate radiologist workflow needs into actionable system configurations.
• Continuously evaluate workflow performance and recommend enhancements that improve efficiency and quality.
• Support onboarding of new radiologists, scanners, and imaging sites to ensure seamless clinical integration.

1. Imaging System Operations & Reliability

• Oversee day-to-day PACS functionality to ensure high availability and uninterrupted clinical operations.
• Monitor system performance, storage capacity, and latency to proactively prevent disruption.
• Troubleshoot PACS, viewer, modality, and integration issues, coordinating with Clinical Engineering and IT as needed.
• Partner on system upgrades, integrations, and testing to ensure clinical readiness prior to deployment.

1. Data Integrity & Image Governance

• Remove duplicate studies and correct metadata discrepancies.
• Merge prior Prenuvo exams and import outside imaging when requested.
• Resolve patient alias discrepancies and incorrect registrations.
• Edit manually registered entries when RIS integration fails.
• Add and validate new imaging sequences as protocols evolve.
• Audit image quality, data integrity, and workflow consistency across sites.

1. Clinical Quality, Compliance & Risk Mitigation

• Support HIPAA compliance and role-based access controls.
• Maintain downtime workflows and disaster recovery readiness.
• Conduct regular audits aligned with clinical quality and regulatory standards.
• Maintain documentation for system configurations, workflow logic, and escalation pathways.
• Participate in validation testing of new imaging tools and workflow changes prior to clinical rollout.

1. Cross-Functional Leadership

• Act as the translator between radiologists and engineering teams.
• Ensure clinical requirements are clearly defined before technical implementation.
• Provide PACS performance updates and insights during clinical operations meetings.
• Maintain structured communication pathways for issue escalation and resolution.

What You’ll Bring

• 5+ years of experience as a PACS Administrator, Imaging Systems Analyst, or similar role
• Direct experience supporting radiologists and advanced imaging workflows
• Strong working knowledge of DICOM standards, image routing, and PACS architecture
• Demonstrated ability to collaborate with engineering, IT, and product teams
• Strong troubleshooting, documentation, and stakeholder management skills 
• Comfort operating in a fast-growing, multi-site healthcare organization
• Ownership mindset with strong accountability to clinical outcomes

Nice-to-have

• Bachelor’s degree in Health Informatics, Information Systems, Healthcare, or equivalent experience
• HL7, FHIR, CIIP, PARCA, and/or vendor-specific PACS certifications preferred

Our Values

First: we are Pioneers

• Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.

Second: we are Platform-Builders

• We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.

Above all: we are Patients

• We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.

What We Offer

• An avenue to make a positive impact on people's lives and their health
• We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member 
• Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
• Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize 
• Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
• We now offer the Prenuvo’s Commuter Benefits Plan to help cover your transit and parking costs. Whether you ride, drive, or park, we’ve got you covered—making your commute easier and more affordable! 
• Prenuvo offers a 401(k) retirement savings plan to eligible employees, allowing team members to make pre-tax contributions toward their retirement. While Prenuvo facilitates access to the plan, the company does not currently offer matching contributions.
• We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
• The base salary for this role ranges from $120,000 - $135,000 in local currency, depending upon experience and geographic location

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.

Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.

About Us

At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again".

The PACS Program Administrator is both an experienced technical operator and program owner, responsible for ensuring that Prenuvo’s imaging systems directly support radiologist performance, diagnostic quality, and patient care delivery.

This role owns the operational integrity, optimization, and clinical alignment of PACS and associated imaging workflows across a distributed, multi-site environment. The PACS Administrator serves as the structured liaison between Radiology, Clinical Operations, and Clinical Engineering — ensuring that imaging systems are not only technically functional, but clinically optimized.

This position resides in the Product & Tech function, with dotted-line governance in the Clinical organization because PACS configuration, workflow design, and data integrity directly impact diagnostic accuracy, report turnaround time, patient safety, and radiologist efficiency.

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!

What You’ll Do

1. Clinical Workflow Ownership & Optimization

• Serve as the primary PACS contact for radiologists and MRI technologists.
• Configure and maintain worklists, hanging protocols, user roles, and image routing to optimize diagnostic workflows.
• Translate radiologist workflow needs into actionable system configurations.
• Continuously evaluate workflow performance and recommend enhancements that improve efficiency and quality.
• Support onboarding of new radiologists, scanners, and imaging sites to ensure seamless clinical integration.

1. Imaging System Operations & Reliability

• Oversee day-to-day PACS functionality to ensure high availability and uninterrupted clinical operations.
• Monitor system performance, storage capacity, and latency to proactively prevent disruption.
• Troubleshoot PACS, viewer, modality, and integration issues, coordinating with Clinical Engineering and IT as needed.
• Partner on system upgrades, integrations, and testing to ensure clinical readiness prior to deployment.

1. Data Integrity & Image Governance

• Remove duplicate studies and correct metadata discrepancies.
• Merge prior Prenuvo exams and import outside imaging when requested.
• Resolve patient alias discrepancies and incorrect registrations.
• Edit manually registered entries when RIS integration fails.
• Add and validate new imaging sequences as protocols evolve.
• Audit image quality, data integrity, and workflow consistency across sites.

1. Clinical Quality, Compliance & Risk Mitigation

• Support HIPAA compliance and role-based access controls.
• Maintain downtime workflows and disaster recovery readiness.
• Conduct regular audits aligned with clinical quality and regulatory standards.
• Maintain documentation for system configurations, workflow logic, and escalation pathways.
• Participate in validation testing of new imaging tools and workflow changes prior to clinical rollout.

1. Cross-Functional Leadership

• Act as the translator between radiologists and engineering teams.
• Ensure clinical requirements are clearly defined before technical implementation.
• Provide PACS performance updates and insights during clinical operations meetings.
• Maintain structured communication pathways for issue escalation and resolution.

What You’ll Bring

• 5+ years of experience as a PACS Administrator, Imaging Systems Analyst, or similar role
• Direct experience supporting radiologists and advanced imaging workflows
• Strong working knowledge of DICOM standards, image routing, and PACS architecture
• Demonstrated ability to collaborate with engineering, IT, and product teams
• Strong troubleshooting, documentation, and stakeholder management skills 
• Comfort operating in a fast-growing, multi-site healthcare organization
• Ownership mindset with strong accountability to clinical outcomes

Nice-to-have

• Bachelor’s degree in Health Informatics, Information Systems, Healthcare, or equivalent experience
• HL7, FHIR, CIIP, PARCA, and/or vendor-specific PACS certifications preferred

Our Values

First: we are Pioneers

• Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.

Second: we are Platform-Builders

• We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.

Above all: we are Patients

• We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.

What We Offer

• An avenue to make a positive impact on people's lives and their health
• We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member 
• Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
• Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize 
• Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
• We now offer the Prenuvo’s Commuter Benefits Plan to help cover your transit and parking costs. Whether you ride, drive, or park, we’ve got you covered—making your commute easier and more affordable! 
• Prenuvo offers eligible Canadian employees access to both RRSP and TFSA retirement savings plans, with immediate, optional enrollment and the flexibility to invest and save for the future on your own terms. While Prenuvo provides access to these plans, the company does not currently offer matching contributions.
• We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
• The base salary for this role ranges from $105,000 - $120,000 in local currency, depending upon experience and geographic location

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.

Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.

Location: This position is remote within the United States.

About Marketing Services

Marketing Services at Huge is a 50+ person team of Media Strategists, MarTech/MarOps experts, and Content Producers who sit within the Global Strategy Craft. As a priority offering and critical component to driving value for our clients, we’re ready to disrupt the status quo and radically modernize the discipline. This role is designed for a future-state marketing strategist who understands the marketing landscape and how to innovate it for the AI era of business, ensuring they not only inspire change but expertly craft and operationalize it.

To supercharge our collaboration with each other, every member of the Strategy Craft at Huge shares a common approach-- we’re creative, non-linear thinkers who connect the dots in new ways. We develop strategies rooted in insights and storytelling that resonate with our clients, inspire action, and drive outcomes. We’re systems thinkers with a keen ability to see the big picture and understand how the parts connect.

Marketing Services an integrated practice designed to bridge the gap between brand expression and business results. We treat the modern marketing stack as power for creative expression, using data, technology, and AI to orchestrate connected journeys that turn strangers into customer advocates. Whether it’s B2B pipeline acceleration or B2C transformation, we design systems that don't just reach audiences, but move them. 

The Role

The Managing Director, Marketing Services is a commercial-first leader responsible for the strategic and operational evolution of our performance and integrated marketing craft. You are a translator, equally comfortable discussing LTV and brand affinity with a CMO as you are discussing data strategy & architecture and MarTech workflows with a CTO.

As a Managing Director, you’re a transformation agent who doesn't simply manage media executions, you orchestrate full-funnel ecosystems. You bring a player-coach mindset to a high-growth environment, striking the perfect balance between high-level portfolio stewardship and a deep, intuitive understanding of the technical work happening on the ground.

This position reports to the global EVP of Strategy and Insights. 

What you’ll do

• Lead the transformation of AI in Marketing Services workflows by integrating AI into the strategy and delivery of media strategy, martech, marketing operations, and content production, finding efficiencies in real-time optimization and driving outsized impact for clients 
• Orchestrate connected journeys beyond silo-ed channel planning, bringing together cross-channel experiences where paid media channels tie not just to acquisition, but also into owned nurture campaigns to extend retention and growth through channels like email and SMS.
• Act as a commercial partner to our clients, ensuring that media buying and tech investments are fueling measurable ROI, brand lift, and long-term Customer Lifetime Value (CLTV).
• Lead Strategic systems oversight and navigate complex CRM migrations and personalization strategies, treating the tech stack as a creative mechanism for brand expression and increased business impact.
• Ensure data-flow, tracking, and tagging are not just "functioning," but are actively sharpening audience targeting and brand affinity.
• Ensure media strategy and buying teams are not only crafting annual and quarterly media plans, but have the process tools, and technology to ensure buying delivers on and extends performance forecasted in planning.
• Maintain a relentless performance mindset, fostering a culture of minute-to-minute optimization while identifying opportunities to automate "the boring" so the team can focus on "the bold."

What we’d like to see 

• Established experience as a Head of Performance Marketing or Integrated Marketing, with a track record of driving both brand-level awareness and measurable contribution (pipeline, ROAS, CLTV, etc.).
• AI native mindset: Demonstrated  confidence with using AI to transform marketing delivery, automate performance tracking, or sharpen MarTech stack efficiency.
• Omni-Channel Orchestration: In-depth experience across the full media landscape including paid search, programmatic, native, content syndication, CTV, DOOH, partner direct, paid social. You know how to harmonize paid, owned, and earned channels—including organic social, influencer, and SEO- to ensure a unified brand voice and a frictionless experience across both B2B and B2C ecosystems.
• Full funnel Orchestration & Connected Journey: Proven expertise in connected journey mapping, using CRM to trigger automated cross channel experiences, e.g. design strategies where a media touchpoint triggers a personalized email or web journey- not just siloed channel planning.
• Experience in B2C and B2B on programs ranging from brand lift to measurable pipeline contribution.
• A "Player-Coach" philosophy: Ability to to manage multiple high-stakes accounts simultaneously, knowing exactly when to get into the weeds and when to lead from 30,000 feet.
• “Always On” performance mindset: Proven execution of real-time optimization and the day-to-day and minute to minute, always on involvement the team has with clients to meet targets and/or finding ways to automate this with AI.
• Media Buying & Tech Fluency: Experience with the buying side, and making sure data is fueling media and decisions. 
• Understand the technical nuances of tracking, tagging, data-flow to ensure MarTech Investments are driving media performance (ROI) and audience targeting. 
• Views the tech stack as a creative mechanism for brand expression, understand how each channel impacts brand affinity, CLTV, and customer lifecycle
• Strategic Systems Oversight: Ability to lead a multi-disciplinary team through complex CRM migrations, personalization strategies, and content workflows. They should treat the tech stack as a creative material for brand expression.
• Client Empathy: Ability to support client relationships as executive sponsor in retainers, helping to manage weekly, monthly, quarterly goals targets for performance in media

This role is currently not available for hire or work in New Mexico, and Hawaii, USA.

About Huge

Huge is a design and technology company. We create products and experiences that grow the world’s most ambitious brands. We do this by designing experiences for people, not users, and uncovering new sources of growth by leveraging our creative talent, our proprietary platform LIVE and unlocking the advantages brought to us by emerging technologies. We believe all experiences should be intelligent, shoppable and unique to every brand.

Huge’s nearly 1,000 thinkers, tinkerers, makers and creators, have been problem-solving across North America, Europe, and Latin America for over 25 years. Interested? You’ll find more information at www.hugeinc.com.

Huge is committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of innovators, we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Huge is an equal opportunity employer (EOE). We strongly support diversity in the workforce. We are committed to an inclusive, barrier-free recruitment and selection process and work environment. If you are contacted for a job opportunity, please advise us of any accommodation needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

Workers shall not be required to pay employers’ or agents’ recruitment fees or other related fees for their employment. If any such fees are found to have been paid by workers, such fees shall be repaid to the worker.

#LI-POST #LI-Remote

The Problems You'll Solve

At Carta, our employees set out on a mission to unlock the power of equity ownership for more people in more places. We believe that the problems we solve today unlock the opportunities of tomorrow. Ink is Carta’s Design System – the underlying foundation for how all of Carta looks and feels. Our focus is to make Financial Technology safe, intuitive, performant, and fun (yes, we said that).

As a Senior Design Systems Engineer, you’ll work to: 

• Architect and evolve the Ink component library: You will build and maintain robust, production-ready React components that blend rigorous design system standards, intuitive developer ergonomics, and extensible API design.
• Redefine the Design System for the Agentic Age: You will lead the R&D on how our design system evolves to support AI-driven interfaces. You will update our definition of a design system to accommodate generative workflows, ensuring Ink is optimized for both human developers and AI agents.
• Bridge the gap between design and code: You will act as a technical translator, taking concepts from Figma and turning them into performant UI code, ensuring that the "polish" of the design is never lost in translation.
• Elevate frontend quality and developer velocity: You will drive cross-functional projects to improve animation fluidity, CSS architecture, and system modularity, helping product teams solve 80% of their UI problems instantly so they can focus on the unique 20%.
• Coach and advocate for system adoption: You will mentor engineers and designers across the organization, conducting code reviews and design reviews to ensure best practices are met, while gathering feedback to iteratively improve the system’s flexibility and ease of use.

The Team You'll Work With

You’ll be joining our Design System team “Ink”. Ink is where visual design, user experience best practices, and modern React architecture fuse together to create a beautiful set of tools that allow teams to create great products fast. Our ultimate purpose is to enable great design at scale. We are a team that sits at the intersection of design and engineering; we build the foundational components, tooling, and documentation that empower hundreds of Carta engineers and designers to ship consistent, high-quality, and accessible interfaces.

About You

We are seeking an opinionated but humble builder who cares deeply about the craft of software and the details of design. You have likely built or maintained a component library before and understand the unique challenges of serving other developers as your primary customers.

• 7+ years of relevant experience recommended: Specifically in frontend engineering with a strong focus on design systems, AI-assisted development, or UI infrastructure.
• AI-Forward Innovator: You are actively pushing the limits of what design systems can do with AI. You are eager to explore how component APIs, tokens, and documentation can be optimized to support AI development patterns and the future of agentic UI.
• Systematic Thinker: You have a track record of replacing custom, one-off UI with modular, reusable solutions, and you can articulate the trade-offs of API design decisions to both engineers and designers.
• React & CSS Expert: You possess deep, expert-level knowledge of React (modern patterns, hooks, context), CSS (architecture, scalability), and animation technologies  such as CSS Animations, Framer, and D3. You write code that is not just functional, but a joy for other developers to use.
• Design Fluent: You are comfortable working and collaborating  inside Figma. You understand the nuances of interaction design and can prototype complex UI behaviors to validate concepts before they reach production.
• Champion of Quality: You have a "polish-oriented" mindset. You sweat the details on accessibility, performance, and visual fidelity, ensuring that our system sets a high bar for the rest of the company.

Salary

Carta’s compensation package includes a market competitive salary, equity for all full time roles, exceptional benefits, and, for applicable roles, commissions plans. Our expected cash compensation (salary + commission if applicable) range for this role is: 

•  $181,050 - $213,000 CAD in Waterloo, Ontario, Canada; Toronto, Ontario, Canada

We are hiring for multiple levels and locations, so final offers may vary from the amounts listed based on geography, experience and expertise, and other factors.

The opportunity
At Unity, we’re fostering a culture built on Empathy, Respect, and Opportunity. We are looking for a Staff Product Manager of AI Solutions & Strategic Enablement to lead the orchestration of AI across our enterprise. This isn't just about building applications; it’s about defining the framework, governance, and integration strategies that allow AI to transform how Unity operates.
This strategic lead sits at the heart of the Enterprise AI team with a company-wide remit. You will act as the bridge between cutting-edge technical capabilities and high-value business outcomes, reporting directly to the Senior Manager of Strategy and Execution. You will navigate the complex intersection of Engineering, IT, Security, Legal, and Finance to ensure AI isn't just a "feature," but a scalable business lever.

What you'll be doing

• Architect the AI Portfolio: Instead of managing a single product, you will curate a portfolio of AI-enabled solutions, ensuring they align with Unity’s overarching business objectives and provide a cohesive user experience across departments.
• Drive Business Transformation: Work with cross-functional leaders to identify high-friction business processes and design AI-driven interventions. You will define the ROI frameworks and success metrics that justify AI investment.
• Enablement & Governance: Partner with Security, Legal, and IT to build the "Golden Path" for AI adoption—creating the standards, guardrails, and shared capabilities that allow teams to deploy AI safely and efficiently.
• Strategic Interfacing: Act as the primary translator between technical ML teams and business stakeholders. You will translate complex technical constraints into business risks and opportunities.
• Lead Through Influence: Direct the roadmap for shared AI infrastructure and internal "platforms" that enable other teams to build their own solutions, ensuring we aren't reinventing the wheel in silos.
• Evangelism & Change Management: Articulate a compelling vision for the "AI-augmented workplace." You will lead the communication strategy to ensure new capabilities are understood, adopted, and iteratively improved based on real-world business impact.

What we're looking for

• 6+ years of Product/Program Management experience, with at least 3 years focused on AI/ML or complex platform ecosystems. You have a track record of moving needles on business-wide metrics, not just shipping features.
• Systems Thinker: You understand the "Big Picture." You can see how a change in data infrastructure impacts Legal compliance, which in turn affects the end-user experience.
• Strategic Technical Fluency: Deep understanding of the LLM lifecycle (fine-tuning, RAG, prompt engineering, latency/cost trade-offs) and how these technologies integrate into enterprise tech stacks.
• Master of Influence: Proven ability to drive alignment in "dotted-line" environments. You can mediate between a developer’s desire for technical excellence and a business leader’s need for rapid ROI.
• Business Acumen: Experience building business cases for emerging tech, managing vendor relationships (OpenAI, Anthropic, etc.), and navigating the build-vs-buy-vs-partner matrix.

You might also have

• Experience in Management Consulting or Internal Strategy: A background in high-level organizational problem-solving.
• Operational Excellence: Experience scaling internal platforms or centers of excellence (CoE) within a global SaaS environment.
• A "Solution Architect" Mindset: You enjoy the challenge of making disparate systems talk to each other to solve a human problem.

Additional information

• Relocation support is not available for this position.
• Work visa/immigration sponsorship is not available for this position

Life at Unity

Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com.

Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

Your privacy is important to us. Please take a moment to review our Prospect and Applicant Privacy Policies. Should you have any concerns about your privacy, please contact us at DPO@unity.com.

#SEN

The opportunity
At Unity, we’re fostering a culture built on Empathy, Respect, and Opportunity. We are looking for a Staff Product Manager of AI Solutions & Strategic Enablement to lead the orchestration of AI across our enterprise. This isn't just about building applications; it’s about defining the framework, governance, and integration strategies that allow AI to transform how Unity operates.
This strategic lead sits at the heart of the Enterprise AI team with a company-wide remit. You will act as the bridge between cutting-edge technical capabilities and high-value business outcomes, reporting directly to the Senior Manager of Strategy and Execution. You will navigate the complex intersection of Engineering, IT, Security, Legal, and Finance to ensure AI isn't just a "feature," but a scalable business lever.

What you'll be doing

• Architect the AI Portfolio: Instead of managing a single product, you will curate a portfolio of AI-enabled solutions, ensuring they align with Unity’s overarching business objectives and provide a cohesive user experience across departments.
• Drive Business Transformation: Work with cross-functional leaders to identify high-friction business processes and design AI-driven interventions. You will define the ROI frameworks and success metrics that justify AI investment.
• Enablement & Governance: Partner with Security, Legal, and IT to build the "Golden Path" for AI adoption—creating the standards, guardrails, and shared capabilities that allow teams to deploy AI safely and efficiently.
• Strategic Interfacing: Act as the primary translator between technical ML teams and business stakeholders. You will translate complex technical constraints into business risks and opportunities.
• Lead Through Influence: Direct the roadmap for shared AI infrastructure and internal "platforms" that enable other teams to build their own solutions, ensuring we aren't reinventing the wheel in silos.
• Evangelism & Change Management: Articulate a compelling vision for the "AI-augmented workplace." You will lead the communication strategy to ensure new capabilities are understood, adopted, and iteratively improved based on real-world business impact.

What we're looking for

• 6+ years of Product/Program Management experience, with at least 3 years focused on AI/ML or complex platform ecosystems. You have a track record of moving needles on business-wide metrics, not just shipping features.
• Systems Thinker: You understand the "Big Picture." You can see how a change in data infrastructure impacts Legal compliance, which in turn affects the end-user experience.
• Strategic Technical Fluency: Deep understanding of the LLM lifecycle (fine-tuning, RAG, prompt engineering, latency/cost trade-offs) and how these technologies integrate into enterprise tech stacks.
• Master of Influence: Proven ability to drive alignment in "dotted-line" environments. You can mediate between a developer’s desire for technical excellence and a business leader’s need for rapid ROI.
• Business Acumen: Experience building business cases for emerging tech, managing vendor relationships (OpenAI, Anthropic, etc.), and navigating the build-vs-buy-vs-partner matrix.

You might also have

• Experience in Management Consulting or Internal Strategy: A background in high-level organizational problem-solving.
• Operational Excellence: Experience scaling internal platforms or centers of excellence (CoE) within a global SaaS environment.
• A "Solution Architect" Mindset: You enjoy the challenge of making disparate systems talk to each other to solve a human problem.

Additional information

• Relocation support is not available for this position.
• Work visa/immigration sponsorship is not available for this position

Life at Unity

Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com.

Unity is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, disability, gender, or any other protected status in accordance with applicable law. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

Your privacy is important to us. Please take a moment to review our Prospect and Applicant Privacy Policies. Should you have any concerns about your privacy, please contact us at DPO@unity.com.

#SEN

About Us

AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world’s leading automation platform for ecommerce merchants.

AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system—giving merchants a single place to manage and automate everything that happens after checkout. By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint.

AfterShip integrates seamlessly with ecommerce platforms including Shopify and TikTok Shop, and connects with more than 1,200 carriers worldwide. Today, over 20,000 businesses—including Samsung, Gymshark, Vivino, Harry’s, Mous, and Rakuten—rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases.

Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team. The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide.

Your Mission: 

We are evolving how we sell. As we sharpen our ICP and move upmarket, Sales Engineering is no longer just a post-discovery support function; it is a critical driver of deal quality, demo experience, and ultimately, revenue.

Your mission is to build and lead a high-performing Sales Engineering team that actively helps win deals. You will operate as a hands-on player-coach, stepping directly into strategic opportunities to elevate demos, shape deal strategy, and improve close rates. At the same time, you will scale the function, raising the bar on performance, building repeatable processes, and strengthening how we partner with Sales, Product, and Product Marketing.

This role sits at the center of Sales, Product, and Customer Success, with direct impact on how we position value to Mid-Market and Enterprise customers. You will report into Sales leadership and collaborate closely with AEs, PMM, and Product teams. This is a highly collaborative role that requires strong presence during core working hours. Strong preference for candidates based in Toronto or Utah.

What You’ll Do: 

• Increase win rates: Improve demos, objection handling, and value positioning to drive stronger deal outcomes
• Be a player-coach: Step into high-impact deals, run demos, and coach AEs/SEs in real time
• Elevate demo quality: Build repeatable, compelling, and use-case-driven demo frameworks tied to business value
• Raise team performance: Coach the team on discovery, storytelling, and technical depth while setting a high bar for execution
• Build and scale the team: Hire and develop strong SEs to support Mid-Market and Enterprise growth
• Improve sales execution: Identify friction in the sales cycle and implement scalable process improvements
• Stay close to product: Maintain deep product fluency and translate features into clear customer value
• Influence roadmap: Bring structured field insights to Product and PMM to improve positioning and UX
  
  

Who We're Looking For:

• Experienced SE leader: 3+ years in Sales Engineering / Solutions Engineering, with 1+ years of management experience in a B2B SaaS environment
• Player-coach operator: Hands-on in deals with a proven track record of improving win rates, elevating demo quality, and driving revenue impact across Mid-Market and Enterprise segments
• Strategic builder: Able to lead the strategy, planning, and execution of the Sales Engineering function while building scalable processes and raising the performance bar
• High standards: Sets and enforces a high bar for demo quality, discovery, and technical storytelling across the team
• Technical + commercial translator: Strong ability to turn technical complexity into clear, compelling, customer-facing narratives that drive business value
• Team leader: Credible, respected leader who can coach, develop, and inspire a high-performing team
• AI-forward mindset: Actively leverages AI to improve workflows, demos, and team productivity; brings a strong point of view on how AI can enhance Sales Engineering
• Builder mentality: Naturally curious and experimental; someone who builds, tests, and iterates
• High energy & communication: Brings urgency, strong presence, and clear communication in both customer-facing and internal settings
• Highly collaborative: Works effectively cross-functionally with Sales, Product, and Marketing, and thrives in a fast-paced, evolving environment

At AfterShip, we know great talent doesn’t always fit every requirement. If you’re passionate about our mission and believe you can make an impact, we encourage you to apply.

 
Why You Should Join Us: 

• Great Place to Work Certified: We’ve been recognized for our inclusive, values-driven culture that celebrates diversity and collaboration.
• Innovative & Inclusive Culture: Started by our software engineer-turned-CEO, AfterShip is built on curiosity, creativity, and collaboration. We’re a passionate, global team of problem solvers who put egos aside to innovate together. We take immense pride in fostering a culture that’s inclusive, which has allowed us to surround ourselves with the industry's most talented professionals.
• Ambitious Mission with Real Impact: Join us in transforming eCommerce by making buying and selling easier for everyone. It’s one of the most dynamic spaces in tech, with limitless opportunities to innovate and grow.
• Thrive & Grow: There’s no ceiling to what you can achieve or learn here. We’re committed to empowering your career while advancing together as a company.
• Flexible Work Setup: We’re a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis in our hub locations (i.e., Toronto, Austin, Barcelona). You’re empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you’ll be able to have a schedule that fits your working style and the requirements of your role.

Perks:

• Competitive compensation
• Remote-first/hybrid-flexible work setups
• Healthcare coverage offered from day 1
• Retirement plans including company match
• Unlimited PTO
• Annual learning & wellness benefit
• Monthly book perk
• Career progression & professional development
• In-office lunch and commuter benefits for those located in our hub locations

Salary range for this role: USD $200,000+ OTE

We are an equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation. Please let us know if you require any support, and we’ll work with you to meet your needs.

We believe in hiring right over hiring fast. While timelines may vary, we’re looking to fill this role as soon as possible. 

Our hiring process uses AI to help with initial resume screening and to support interview note-taking. These tools help our team stay organized and fair, but all hiring decisions are made by people.

This job vacancy is a backfill position.

About Us

AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world’s leading automation platform for ecommerce merchants.

AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system—giving merchants a single place to manage and automate everything that happens after checkout. By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint.

AfterShip integrates seamlessly with ecommerce platforms including Shopify and TikTok Shop, and connects with more than 1,200 carriers worldwide. Today, over 20,000 businesses—including Samsung, Gymshark, Vivino, Harry’s, Mous, and Rakuten—rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases.

Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team. The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide.

Your Mission: 

We are evolving how we sell. As we sharpen our ICP and move upmarket, Sales Engineering is no longer just a post-discovery support function; it is a critical driver of deal quality, demo experience, and ultimately, revenue.

Your mission is to build and lead a high-performing Sales Engineering team that actively helps win deals. You will operate as a hands-on player-coach, stepping directly into strategic opportunities to elevate demos, shape deal strategy, and improve close rates. At the same time, you will scale the function, raising the bar on performance, building repeatable processes, and strengthening how we partner with Sales, Product, and Product Marketing.

This role sits at the center of Sales, Product, and Customer Success, with direct impact on how we position value to Mid-Market and Enterprise customers. You will report into Sales leadership and collaborate closely with AEs, PMM, and Product teams. This is a highly collaborative role that requires strong presence during core working hours. Strong preference for candidates based in Toronto or Utah.

What You’ll Do: 

• Increase win rates: Improve demos, objection handling, and value positioning to drive stronger deal outcomes
• Be a player-coach: Step into high-impact deals, run demos, and coach AEs/SEs in real time
• Elevate demo quality: Build repeatable, compelling, and use-case-driven demo frameworks tied to business value
• Raise team performance: Coach the team on discovery, storytelling, and technical depth while setting a high bar for execution
• Build and scale the team: Hire and develop strong SEs to support Mid-Market and Enterprise growth
• Improve sales execution: Identify friction in the sales cycle and implement scalable process improvements
• Stay close to product: Maintain deep product fluency and translate features into clear customer value
• Influence roadmap: Bring structured field insights to Product and PMM to improve positioning and UX
  
  

Who We're Looking For:

• Experienced SE leader: 3+ years in Sales Engineering / Solutions Engineering, with 1+ years of management experience in a B2B SaaS environment
• Player-coach operator: Hands-on in deals with a proven track record of improving win rates, elevating demo quality, and driving revenue impact across Mid-Market and Enterprise segments
• Strategic builder: Able to lead the strategy, planning, and execution of the Sales Engineering function while building scalable processes and raising the performance bar
• High standards: Sets and enforces a high bar for demo quality, discovery, and technical storytelling across the team
• Technical + commercial translator: Strong ability to turn technical complexity into clear, compelling, customer-facing narratives that drive business value
• Team leader: Credible, respected leader who can coach, develop, and inspire a high-performing team
• AI-forward mindset: Actively leverages AI to improve workflows, demos, and team productivity; brings a strong point of view on how AI can enhance Sales Engineering
• Builder mentality: Naturally curious and experimental; someone who builds, tests, and iterates
• High energy & communication: Brings urgency, strong presence, and clear communication in both customer-facing and internal settings
• Highly collaborative: Works effectively cross-functionally with Sales, Product, and Marketing, and thrives in a fast-paced, evolving environment

At AfterShip, we know great talent doesn’t always fit every requirement. If you’re passionate about our mission and believe you can make an impact, we encourage you to apply.

 
Why You Should Join Us: 

• Great Place to Work Certified: We’ve been recognized for our inclusive, values-driven culture that celebrates diversity and collaboration.
• Innovative & Inclusive Culture: Started by our software engineer-turned-CEO, AfterShip is built on curiosity, creativity, and collaboration. We’re a passionate, global team of problem solvers who put egos aside to innovate together. We take immense pride in fostering a culture that’s inclusive, which has allowed us to surround ourselves with the industry's most talented professionals.
• Ambitious Mission with Real Impact: Join us in transforming eCommerce by making buying and selling easier for everyone. It’s one of the most dynamic spaces in tech, with limitless opportunities to innovate and grow.
• Thrive & Grow: There’s no ceiling to what you can achieve or learn here. We’re committed to empowering your career while advancing together as a company.
• Flexible Work Setup: We’re a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis in our hub locations (i.e., Toronto, Austin, Barcelona). You’re empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you’ll be able to have a schedule that fits your working style and the requirements of your role.

Perks:

• Competitive compensation
• Remote-first/hybrid-flexible work setups
• Healthcare coverage offered from day 1
• Retirement plans including company match
• Unlimited PTO
• Annual learning & wellness benefit
• Monthly book perk
• Career progression & professional development
• In-office lunch and commuter benefits for those located in our hub locations

Salary range for this role: CAD $200,000+ OTE

We are an equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation. Please let us know if you require any support, and we’ll work with you to meet your needs.

We believe in hiring right over hiring fast. While timelines may vary, we’re looking to fill this role as soon as possible. 

Our hiring process uses AI to help with initial resume screening and to support interview note-taking. These tools help our team stay organized and fair, but all hiring decisions are made by people.

This job vacancy is a backfill position.

Are you a marketing technology enthusiast who thrives at the intersection of technology and business? Do you possess the ability to dive into the complexities of marketing platforms while effortlessly communicating their value to a room full of executives? Are you a trusted advisor, a skilled presenter, and a passionate advocate for innovation in the MarTech space? 
Then you might be the Solution Consultant we're looking for!

What will your day look like? 

As a Solution Consultant, you'll be a trusted advisor, guiding our clients towards growth by deeply understanding their needs and crafting tailored technology solutions. Our team acts as the bridge between business goals and technological possibilities, translating complex requirements into clear roadmaps and innovative designs that empower our clients to thrive. 

• Serve as the go-to marketing automation  technical expert on client projects, working closely with internal teams (Technology, Data, Experience, Strategy). 

• Act as a translator, transforming ambitious client goals into actionable technology strategies. 

• Presenting compelling cases and case studies at industry events. 

• Collaborate with our growth team on pitches, RFPs, and high-level scoping. 

• Stay ahead of the curve by keeping your finger on the pulse of the latest marketing technologies and developing insightful points of view. 

• Flex your creative muscles by occasionally building internal PoCs and demos to test new features and groundbreaking ideas. 

Who are you going to work with? 

As a valued member of our Solution Consulting team, you'll benefit from a supportive environment where knowledge sharing and collaboration are paramount. You will be working alongside brilliant minds who are passionate about pushing the boundaries of marketing technology. 
You'll collaborate with a diverse network of experts across our global offices, spanning technology, data, experience, and client service teams. This international exposure will broaden your horizons and provide invaluable learning opportunities. We are proud of our multicultural environment and easy-going, yet dynamic atmosphere where we not only work together – we are great at having fun as well. 

What do you bring to the table? 

We're seeking a mid-to-senior level Solution Consultant who embodies a rare combination of technical expertise, exceptional communication skills, and a drive to make a real impact. 

• You have a passion for marketing technology and a genuine desire to make a difference for clients. 

• You possess a strong foundation in one or more core marketing technology platforms either: Salesforce Marketing Cloud, Adobe Experience Cloud, Braze. 

• You have a proven track record of success in a solutions consulting or related role (e.g., technical consulting or customer success management). 

• You're a natural communicator with exceptional presentation skills, capable of captivating any audience in speech, writing and PowerPoint. 

• Building strong relationships and managing stakeholders comes naturally to you. 

• You're a true team player, always willing to collaborate and learn from others. 

A leader in personalized customer experiences 

VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper-personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities. 

A global network 

We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences. 

Are you a marketing technology enthusiast who thrives at the intersection of technology and business? Do you possess the ability to dive into the complexities of marketing platforms while effortlessly communicating their value to a room full of executives? Are you a trusted advisor, a skilled presenter, and a passionate advocate for innovation in the MarTech space? 
Then you might be the Solution Consultant we're looking for!

What will your day look like? 

As a Solution Consultant, you'll be a trusted advisor, guiding our clients towards growth by deeply understanding their needs and crafting tailored technology solutions. Our team acts as the bridge between business goals and technological possibilities, translating complex requirements into clear roadmaps and innovative designs that empower our clients to thrive. 

• Serve as the go-to marketing automation  technical expert on client projects, working closely with internal teams (Technology, Data, Experience, Strategy). 

• Act as a translator, transforming ambitious client goals into actionable technology strategies. 

• Presenting compelling cases and case studies at industry events. 

• Collaborate with our growth team on pitches, RFPs, and high-level scoping. 

• Stay ahead of the curve by keeping your finger on the pulse of the latest marketing technologies and developing insightful points of view. 

• Flex your creative muscles by occasionally building internal PoCs and demos to test new features and groundbreaking ideas. 

Who are you going to work with? 

As a valued member of our Solution Consulting team, you'll benefit from a supportive environment where knowledge sharing and collaboration are paramount. You will be working alongside brilliant minds who are passionate about pushing the boundaries of marketing technology. 
You'll collaborate with a diverse network of experts across our global offices, spanning technology, data, experience, and client service teams. This international exposure will broaden your horizons and provide invaluable learning opportunities. We are proud of our multicultural environment and easy-going, yet dynamic atmosphere where we not only work together – we are great at having fun as well. 

What do you bring to the table? 

We're seeking a mid-to-senior level Solution Consultant who embodies a rare combination of technical expertise, exceptional communication skills, and a drive to make a real impact. 

• You have a passion for marketing technology and a genuine desire to make a difference for clients. 

• You possess a strong foundation in one or more core marketing technology platforms either: Salesforce Marketing Cloud, Adobe Experience Cloud, Braze. 

• You have a proven track record of success in a solutions consulting or related role (e.g., technical consulting or customer success management). 

• You're a natural communicator with exceptional presentation skills, capable of captivating any audience in speech, writing and PowerPoint. 

• Building strong relationships and managing stakeholders comes naturally to you. 

• You're a true team player, always willing to collaborate and learn from others. 

A leader in personalized customer experiences 

VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper-personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities. 

A global network 

We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences. 

Are you a Japanese translator eager to shape the future of AI? Large-scale language models are evolving from clever chatbots into powerful engines of linguistic intelligence. With high-quality training data, tomorrow’s AI can deliver accurate, context-aware translations, enhance cross-cultural communication, and support learners and professionals around the world. That training data begins with you—we need your expertise to help power the next generation of AI.

We’re looking for Japanese translators with a strong command of both Japanese and English who can assess and refine AI-generated translations for grammatical accuracy, fluency, cultural nuance, and context sensitivity. You’ll challenge the model with idiomatic expressions, ambiguous phrases, formal and informal tones, and real-world scenarios—documenting model failures and providing insight to improve translation quality and consistency.

On a typical day, you will evaluate and edit AI outputs, translate between Japanese and English in both directions, annotate errors, provide cultural or contextual explanations, and suggest improvements to prompts, evaluation methods, and model behavior.

A background in professional translation, linguistics, localization, or language education is ideal. Experience with technical, literary, or media translation is a strong signal of fit. Clear, reflective communication and an ability to articulate translation decisions are essential.

Ready to turn your translation expertise into the foundation for tomorrow’s AI? Apply today and help train the model that will teach the world.

We offer a pay range of $8 to $65 per hour, with the exact rate determined after evaluating your experience, expertise, and geographic location. Final offer amounts may vary from the pay range listed above. As a contractor, you’ll supply a secure computer and high-speed internet; company-sponsored benefits such as health insurance and PTO do not apply.

Job title: Japanese Translator – AI Trainer
Employment type: Contract
Workplace type: Remote
Seniority level: Entry to Mid-Level

About the group:

Branch is looking for a Principal Product Operations leader with a proven background building scalable processes and growing high-performing teams in a SaaS environment.

This newly created opportunity reports directly to the VP of Product and owns all product operations to drive operational excellence. The ideal candidate brings a demonstrated ability to work horizontally and vertically across the organization — bridging product, data, engineering, and customer-facing teams through strong cross-functional partnerships.

In this role, you will lead cross-functional initiatives and will be responsible for designing and optimizing the end-to-end product development lifecycle, leveraging AI-powered tools and workflow automation to accelerate delivery, eliminate process bottlenecks, and surface actionable insights from data. This includes integrating AI into how we synthesize customer feedback, track roadmap health, and enable teams to make faster, better-informed decisions.

This position sits at the intersection of operational efficiency, customer-centricity, and intelligent automation — ensuring our product teams are equipped to move with speed and precision in a rapidly evolving landscape.

Key Responsibilities

• Build and scale the Product Operations function, including establishing how AI tools augment each operational role and where automation can reduce manual coordination overhead.
• Define and execute the strategic vision for product operations, establishing frameworks that enable product-led growth and operational excellence at scale — with a deliberate roadmap for how AI adoption evolves across the product org over time.
• Own end-to-end product lifecycle operations including planning processes, prioritization frameworks, delivery mechanisms, and post-launch measurement systems .
• Identify, pilot, and operationalize AI-powered tools and agentic workflows across product, engineering, and design teams, evaluating where AI can handle execution, so teams focus on higher-order decision-making.
• Lead cross-functional initiatives spanning product, engineering, GTM, and customer success to accelerate time-to-market and improve feature adoption, using automated coordination and shared intelligence layers to reduce friction across team boundaries.
• Design and operationalize a Voice of the Customer program that integrates quantitative and qualitative signals, including in-app analytics, support data, user research, and revenue impact, and deploy AI to continuously synthesize that signal at scale into prioritized, actionable product insights.
• Partner with Product Leadership and the executive team on strategic planning, resource allocation, and portfolio management decisions.
• Own product knowledge management, ensuring internal teams and customers understand product capabilities and roadmap direction, including building AI-assisted tools for self-serve knowledge access and employee onboarding.
• Establish and report on operational health metrics including delivery predictability, cycle times, adoption rates, and team efficiency indicators, instrumenting dashboards and alerting systems that surface anomalies automatically and reduce reliance on manual reporting.
  
  

You’ll be a good fit if you have:

Required:

• 12+ years in product management, product operations, technical program management, or strategy roles, with 6+ years leading operations or cross-functional teams in a B2B SaaS environment.
• Deep domain expertise in B2B SaaS product operations, preferably in adtech, martech, developer tools, or infrastructure platforms, with an understanding of how AI is reshaping product development cycles and team operating models in these spaces.
• Demonstrated success implementing organization-wide process transformations and change management in companies with 300+ employees or high-growth environments. Experience driving adoption of AI-powered tooling and workflows at scale.
• Strong executive presence with the ability to act as a translator between technical and business stakeholders, influencing leadership decisions and driving alignment across competing priorities using clear, data-backed narratives.
• Hands-on proficiency with the modern product stack: analytics platforms (Amplitude, Mixpanel), collaboration and roadmapping tools (Linear, Jira, Productboard), experimentation frameworks, and data warehousing — plus working familiarity with AI and automation platforms (n8n, Zapier, Make, or comparable tooling).
• Practical AI fluency: experience deploying AI/ML workflows into product development processes, building or shipping products with AI capabilities, and a working understanding of core concepts (LLMs, agents, RAG, prompt engineering) sufficient to evaluate tools, guide implementation, and hold technical teams accountable.
• Proven track record of establishing metrics-driven cultures. Experience designing dashboards, goal frameworks, and operational reporting that surface actionable insights at the leadership level, with increasing emphasis on AI-assisted anomaly detection and automated reporting pipelines.
• Strategic systems thinker who can redesign workflows from a zero-based, outcome-first perspective rather than automating legacy processes. Focus on translating business objectives into operational frameworks while remaining hands-on when needed.
• Exceptional communication skills with the ability to distill complex operational challenges into clear narratives for technical and non-technical audiences.
• Experience leading in fast-paced, high-ambiguity environments with shifting business needs, with particular comfort managing the pace of change that comes with integrating rapidly evolving AI capabilities into existing team workflows and product processes.

This role is 100% remote in Canada. This role does not qualify for relocation or visa sponsorship. 

In accordance with applicable law, the following represents a reasonable estimated compensation range for this role: the estimated pay range for this role, if based in Canada is 175,000 CAD to 227,000 CAD. Please note that this information is provided for those hired in Canada only. Compensation for candidates outside of Canada will be based on the candidate’s specific work location. Actual compensation will be determined based on skills, experience, and geographic location and may be more or less than the amount shown above. This role additionally includes a 10% annual bonus tied to company goals. 

About the group:

Branch is looking for a Principal Product Operations leader with a proven background building scalable processes and growing high-performing teams in a SaaS environment.

This newly created opportunity reports directly to the VP of Product and owns all product operations to drive operational excellence. The ideal candidate brings a demonstrated ability to work horizontally and vertically across the organization — bridging product, data, engineering, and customer-facing teams through strong cross-functional partnerships.

In this role, you will lead cross-functional initiatives and will be responsible for designing and optimizing the end-to-end product development lifecycle, leveraging AI-powered tools and workflow automation to accelerate delivery, eliminate process bottlenecks, and surface actionable insights from data. This includes integrating AI into how we synthesize customer feedback, track roadmap health, and enable teams to make faster, better-informed decisions.

This position sits at the intersection of operational efficiency, customer-centricity, and intelligent automation — ensuring our product teams are equipped to move with speed and precision in a rapidly evolving landscape.

Key Responsibilities

• Build and scale the Product Operations function, including establishing how AI tools augment each operational role and where automation can reduce manual coordination overhead.
• Define and execute the strategic vision for product operations, establishing frameworks that enable product-led growth and operational excellence at scale — with a deliberate roadmap for how AI adoption evolves across the product org over time.
• Own end-to-end product lifecycle operations including planning processes, prioritization frameworks, delivery mechanisms, and post-launch measurement systems .
• Identify, pilot, and operationalize AI-powered tools and agentic workflows across product, engineering, and design teams, evaluating where AI can handle execution, so teams focus on higher-order decision-making.
• Lead cross-functional initiatives spanning product, engineering, GTM, and customer success to accelerate time-to-market and improve feature adoption, using automated coordination and shared intelligence layers to reduce friction across team boundaries.
• Design and operationalize a Voice of the Customer program that integrates quantitative and qualitative signals, including in-app analytics, support data, user research, and revenue impact, and deploy AI to continuously synthesize that signal at scale into prioritized, actionable product insights.
• Partner with Product Leadership and the executive team on strategic planning, resource allocation, and portfolio management decisions.
• Own product knowledge management, ensuring internal teams and customers understand product capabilities and roadmap direction, including building AI-assisted tools for self-serve knowledge access and employee onboarding.
• Establish and report on operational health metrics including delivery predictability, cycle times, adoption rates, and team efficiency indicators, instrumenting dashboards and alerting systems that surface anomalies automatically and reduce reliance on manual reporting.
  
  

You’ll be a good fit if you have:

Required:

• 12+ years in product management, product operations, technical program management, or strategy roles, with 6+ years leading operations or cross-functional teams in a B2B SaaS environment.
• Deep domain expertise in B2B SaaS product operations, preferably in adtech, martech, developer tools, or infrastructure platforms, with an understanding of how AI is reshaping product development cycles and team operating models in these spaces.
• Demonstrated success implementing organization-wide process transformations and change management in companies with 300+ employees or high-growth environments. Experience driving adoption of AI-powered tooling and workflows at scale.
• Strong executive presence with the ability to act as a translator between technical and business stakeholders, influencing leadership decisions and driving alignment across competing priorities using clear, data-backed narratives.
• Hands-on proficiency with the modern product stack: analytics platforms (Amplitude, Mixpanel), collaboration and roadmapping tools (Linear, Jira, Productboard), experimentation frameworks, and data warehousing — plus working familiarity with AI and automation platforms (n8n, Zapier, Make, or comparable tooling).
• Practical AI fluency: experience deploying AI/ML workflows into product development processes, building or shipping products with AI capabilities, and a working understanding of core concepts (LLMs, agents, RAG, prompt engineering) sufficient to evaluate tools, guide implementation, and hold technical teams accountable.
• Proven track record of establishing metrics-driven cultures. Experience designing dashboards, goal frameworks, and operational reporting that surface actionable insights at the leadership level, with increasing emphasis on AI-assisted anomaly detection and automated reporting pipelines.
• Strategic systems thinker who can redesign workflows from a zero-based, outcome-first perspective rather than automating legacy processes. Focus on translating business objectives into operational frameworks while remaining hands-on when needed.
• Exceptional communication skills with the ability to distill complex operational challenges into clear narratives for technical and non-technical audiences.
• Experience leading in fast-paced, high-ambiguity environments with shifting business needs, with particular comfort managing the pace of change that comes with integrating rapidly evolving AI capabilities into existing team workflows and product processes.

This role is fully remote and does not qualify for relocation or visa sponsorship.

In accordance with applicable law, the following represents a reasonable estimated compensation range for this role: the estimated pay range for this role, if based in TX, is $175,000 to $227,000. Please note that this information is provided for those hired in TX only. Compensation for candidates outside of TX will be based on the candidate’s specific work location. Actual compensation will be determined based on skills, experience, and geographic location and may be more or less than the amount shown above. This role additionally includes a 10% annual bonus tied to company goals.

The Team:

Our Business Applications and Analytics team plays a pivotal role in driving business success through data-driven decision-making and operational excellence. This dynamic team manages enterprise-wide applications, including ERP, CRM, and BI systems. By harnessing the power of data and advanced analytical tools, we provide valuable insights that inform strategic initiatives, optimize processes, and enhance overall performance.  

Position Overview:  

Diligent is ‘All-In’ on AI and is seeking a dynamic and strategic AI leader to join our team as an AI Solutions Architect. As part of the Business Applications and Analytics team, this crucial role is designed to accelerate our Internal AI capabilities across multiple business functions, including Marketing, GTM/Sales, Customer Success & Support, Finance, HR, Legal, and Product and Engineering teams. 

The primary goal of this position is to identify, prototype, deploy, and scale AI technologies and solutions that drive greater operational efficiency and effectiveness. The ideal candidate will be a technically adept individual with business acumen, able to bridge the gap between robust technical implementations and business needs, with the ability to partner with various business leaders to spot and act on opportunities for AI-driven transformation and innovation. 

Key Responsibilities:

• Partner with business leaders to understand challenges, identify AI opportunities, and implement effective AI/GenAI solutions.
• Lead the ideation, prototyping, deployment, and scaling of AI/GenAI technologies and agentic solutions tailored to business needs.
• Develop and communicate strategic frameworks and roadmaps for AI initiatives aligned with business goals.
• Champion best practices in AI/ML and GenAI development—including responsible AI, privacy, security, and ethical guidelines.
• Collaborate with cross-functional teams to integrate AI tools within core business processes, ensuring seamless, high-value adoption.
• Stay abreast of AI best practices, tools, and methodologies and introduce them to the organization.
• Drive AI and Data literacy across the company through training, workshops, and continuous education initiatives.
• Ensure compliance with data protection and privacy regulations in all AI implementations.
• Monitor and evaluate the performance and effectiveness of AI solutions and continually refine them.
• Collaborate with stakeholders to define and achieve key performance indicators (KPIs) and return on investment (ROI) for AI projects.
• Advocate and implement AI ethical guidelines and best practices.

Required Qualifications:

• Solid Foundations: Bachelor’s degree in Computer Science, AI/ML, Data Science, or a related technical field.
• Practical Tinkerer: 5+ years in a technical role (software, data, DevOps, etc.), with hands on experience building end-to-end prototypes using GenAI tools (GPTs, Hugging Face, open-source LLMs, LangChain, Scikit-learn, etc.).
• Curious Explorer: Demonstrates a hands-on approach to learning in prompt-engineering, fine-tuning, RAG pipelines, or API Integrations, with a commitment to rapid failure, iteration, and sharing findings.
• Data Wrangler: Possesses the ability to source, clean, and transform raw data, including spreadsheets, logs, APIs, or CRM exports, into structured inputs for AI experiments and prototypes.
• Code Crafter: Capable of writing scripts or small applications to connect models, cloud services, or data sources. Prior experience with TensorFlow, PyTorch, Azure, AWS, or GCP is beneficial, but willingness to learn is equally important.
• Business Translator: Experienced as a technical sales engineer or solutions consultant, capable of turning AI experiments into compelling stories and metrics that resonate with non-technical stakeholders.
• Responsible AI Mindset: Demonstrated experience in addressing privacy, security, bias, and ethics in professional work, with a strong familiarity with industry-specific data privacy, AI ethics, and compliance requirements.
• Team Player: Essential qualities include clear communication and a growth mindset, as you will collaborate with marketers, sales professionals, engineers and leaders.

Preferred Qualifications:

• Demonstrates strong knowledge of AI use cases, including NLP, computer vision, data analytics, predictive modelling, and translating technical capabilities into business value, along with proficiency in large language models (LLMs), prompt engineering, RAG architectures, MLOps, LLMOps, and GenAI application deployment.
• Advanced programming and data engineering skills, with Python preferred, and experience in cloud-based AI solutions (AWS, GCP, Azure).
• Ability to architect and deploy enterprise-scale AI solutions, collaborating across sales, product, and implementation teams to ensure adoption and measurable ROI.
• Strategic thinker with strong analytical and problem-solving skills, capable of driving measurable business outcomes through AI/GenAI.