About the Role

iCapital is seeking a high performing Vice President, Alternatives Distribution to lead sales coverage for the Western Canada region. As a senior sales leader, this role will be responsible for driving adoption of alternative investment solutions across Canadian registered dealers, investment advisors, family offices, and private wealth platforms. This role sits within iCapital’s Canadian Alternatives Distribution business and will play a key role in deepening advisor engagement, scaling the distribution footprint, and contributing to the continued growth of the alternative’s ecosystem in Canada.

Responsibilities

• Build deep expertise across a curated offering of private credit, private equity, real estate, infrastructure, and hedge fund strategies.
• Develop and execute a proactive regional coverage plan to expand iCapital’s presence among advisors and dealer platforms.
• Use a consultative sales approach to acquire new relationships, expand existing accounts, and provide exceptional ongoing client service.
• Deliver thoughtful advisor education on incorporating alternative investments into diversified client portfolios.
• Partner with Canadian leadership to refine the coverage model (i.e. regional segmentation, territory optimization, investor base analytics).
• Lead onboarding and engagement of new advisor relationships onto iCapital’s platform to facilitate product access and adoption.
• Collaborate across iCapital’s stakeholders position the firm’s value proposition and service offerings effectively.
• Represent iCapital at regional and national industry events, conferences, and advisor seminars.
• Maintain a high level of professionalism and market presence as one of the senior external faces of the Canadian distribution business.

Qualifications

• 10+ years of client facing experience in the Canadian investment industry (i.e. external wholesaling, capital raising, national accounts, client portfolio management, product specialist roles)
• Bachelor’s degree is required
• Demonstrated success selling or supporting a diverse range of investment strategies, ideally with exposure to alternative investments
• Direct relationships with Canadian banks, independent dealers, family offices, and investment advisors within the target region
• CFA or CAIA certification or progress toward completion is preferred
• Meets the regulatory requirements to be registered as a Registered Individual (Exempt Market Dealer)  CIM designation or CSC completion is preferred
• Highly motivated self-starter who thrives in an entrepreneurial, growth-oriented environment with limited oversight
• Outstanding relationship building, communication, and presentation skills

Benefits

Employees in this role will work fully remote. Every department has different needs, and some positions will be designated in-office jobs, based on their function.

iCapital offers a comprehensive benefits package that includes a competitive total compensation package consisting of salary, bonus, and equity for all full-time employees.   The Company pays 100% of the premium for all Group Benefits for you and your dependents.  Some of these benefits include medical, dental, vision, prescription, life insurance and long-term disability.  We offer a variety of Retirement Plans which have a company match.   We offer unlimited Paid Time Off (PTO) and most employees the flexibility to work in the office three to four days and remotely for the remainder of the week.  Every department has different needs, and some positions will be designated in-office jobs, based on their function. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us 
Twitter: @icapitalnetwork |
LinkedIn: https://www.linkedin.com/company/icapital-network-inc
Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to support a fair and inclusive workplace, in which all applicants have an opportunity to fulfill their potential and every person has the right to equal treatment with respect to employment without discrimination.  iCapital does not tolerate any discrimination contrary to the Ontario Human Rights Code, including on the grounds of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.

About the Role

iCapital is seeking a high performing Vice President, Alternatives Distribution to lead sales coverage for the Ontario region. As a senior sales leader, this role will be responsible for driving adoption of alternative investment solutions across Canadian registered dealers, investment advisors, family offices, and private wealth platforms. This role sits within iCapital’s Canadian Alternatives Distribution business and will play a key role in deepening advisor engagement, scaling the distribution footprint, and contributing to the continued growth of the alternative’s ecosystem in Canada.

Responsibilities

• Build deep expertise across a curated offering of private credit, private equity, real estate, infrastructure, and hedge fund strategies.
• Develop and execute a proactive regional coverage plan to expand iCapital’s presence among advisors and dealer platforms.
• Use a consultative sales approach to acquire new relationships, expand existing accounts, and provide exceptional ongoing client service.
• Deliver thoughtful advisor education on incorporating alternative investments into diversified client portfolios.
• Partner with Canadian leadership to refine the coverage model (i.e. regional segmentation, territory optimization, investor base analytics).
• Lead onboarding and engagement of new advisor relationships onto iCapital’s platform to facilitate product access and adoption.
• Collaborate across iCapital’s stakeholders position the firm’s value proposition and service offerings effectively.
• Represent iCapital at regional and national industry events, conferences, and advisor seminars.
• Maintain a high level of professionalism and market presence as one of the senior external faces of the Canadian distribution business.

Qualifications

• 10+ years of client facing experience in the Canadian investment industry (i.e. external wholesaling, capital raising, national accounts, client portfolio management, product specialist roles)
• Bachelor’s degree is required
• Demonstrated success selling or supporting a diverse range of investment strategies, ideally with exposure to alternative investments
• Direct relationships with Canadian banks, independent dealers, family offices, and investment advisors within the target region
• CFA or CAIA certification or progress toward completion is preferred
• Meets the regulatory requirements to be registered as a Registered Individual (Exempt Market Dealer) CIM designation or CSC completion is preferred
• Highly motivated self-starter who thrives in an entrepreneurial, growth-oriented environment with limited oversight
• Outstanding relationship building, communication, and presentation skills

Benefits

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

iCapital offers a comprehensive benefits package that includes a competitive total compensation package consisting of salary, bonus, and equity for all full-time employees.   The Company pays 100% of the premium for all Group Benefits for you and your dependents.  Some of these benefits include medical, dental, vision, prescription, life insurance and long-term disability.  We offer a variety of Retirement Plans which have a company match.   We offer unlimited Paid Time Off (PTO) and most employees the flexibility to work in the office three to four days and remotely for the remainder of the week.  Every department has different needs, and some positions will be designated in-office jobs, based on their function. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us 
Twitter: @icapitalnetwork |
LinkedIn: https://www.linkedin.com/company/icapital-network-inc
Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to support a fair and inclusive workplace, in which all applicants have an opportunity to fulfill their potential and every person has the right to equal treatment with respect to employment without discrimination.  iCapital does not tolerate any discrimination contrary to the Ontario Human Rights Code, including on the grounds of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.

About the Role

iCapital is seeking a high performing Vice President, Alternatives Distribution to lead sales coverage for the Eastern Canada region. As a senior sales leader, this role will be responsible for driving adoption of alternative investment solutions across Canadian registered dealers, investment advisors, family offices, and private wealth platforms. This role sits within iCapital’s Canadian Alternatives Distribution business and will play a key role in deepening advisor engagement, scaling the distribution footprint, and contributing to the continued growth of the alternative’s ecosystem in Canada.

Responsibilities

• Build deep expertise across a curated offering of private credit, private equity, real estate, infrastructure, and hedge fund strategies.
• Develop and execute a proactive regional coverage plan to expand iCapital’s presence among advisors and dealer platforms.
• Use a consultative sales approach to acquire new relationships, expand existing accounts, and provide exceptional ongoing client service.
• Deliver thoughtful advisor education on incorporating alternative investments into diversified client portfolios.
• Partner with Canadian leadership to refine the coverage model (i.e. regional segmentation, territory optimization, investor base analytics).
• Lead onboarding and engagement of new advisor relationships onto iCapital’s platform to facilitate product access and adoption.
• Collaborate across iCapital’s stakeholders position the firm’s value proposition and service offerings effectively.
• Represent iCapital at regional and national industry events, conferences, and advisor seminars.
• Maintain a high level of professionalism and market presence as one of the senior external faces of the Canadian distribution business.

Qualifications

• 10+ years of client facing experience in the Canadian investment industry (i.e. external wholesaling, capital raising, national accounts, client portfolio management, product specialist roles)
• Bachelor’s degree is required
• Bi-lingual in English and French is required
• Demonstrated success selling or supporting a diverse range of investment strategies, ideally with exposure to alternative investments
• Direct relationships with Canadian banks, independent dealers, family offices, and investment advisors within the target region
• CFA or CAIA certification or progress toward completion is preferred
• Meets the regulatory requirements to be registered as a Registered Individual (Exempt Market Dealer). CIM designation or CSC completion is preferred
• Highly motivated self-starter who thrives in an entrepreneurial, growth-oriented environment with limited oversight
• Outstanding relationship building, communication, and presentation skills

Benefits

Employees in this role will work fully remote. Every department has different needs, and some positions will be designated in-office jobs, based on their function.

iCapital offers a comprehensive benefits package that includes a competitive total compensation package consisting of salary, bonus, and equity for all full-time employees.   The Company pays 100% of the premium for all Group Benefits for you and your dependents.  Some of these benefits include medical, dental, vision, prescription, life insurance and long-term disability.  We offer a variety of Retirement Plans which have a company match.   We offer unlimited Paid Time Off (PTO) and most employees the flexibility to work in the office three to four days and remotely for the remainder of the week.  Every department has different needs, and some positions will be designated in-office jobs, based on their function. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us 
Twitter: @icapitalnetwork |
LinkedIn: https://www.linkedin.com/company/icapital-network-inc
Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to support a fair and inclusive workplace, in which all applicants have an opportunity to fulfill their potential and every person has the right to equal treatment with respect to employment without discrimination.  iCapital does not tolerate any discrimination contrary to the Ontario Human Rights Code, including on the grounds of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.

S'more about the team

Conversions Tech empowers our meal brands to achieve ambitious growth targets through a seamless and high-performing conversion funnel. As a part of the Growth Alliance, we drive the next chapter of growth for HelloFresh group by powering marketing with advanced MarTech capabilities and product innovation. We focus on (re) acquisition, conversion optimization, and data-driven growth strategies.

As an Engineering Manager for Conversions Onboarding, you will lead a team focused on building post-checkout tools and services that help customers experience HelloFresh in the most effective ways. You’ll work closely with marketing, data, and product teams to create a positive first impression of the digital product by removing post-checkout distractions and personalizing the welcome space. These capabilities are an important building block of our growth strategy at HelloFresh and contribute directly to the success of our mission to change the way people eat forever.

Lettuce share what this role will be responsible for

• Lead, inspire, and grow a cross-functional team of engineers (React Native / Web) while ensuring smooth delivery of new products and continuous improvements to your team’s tech real estate.
• Drive architectural and design decisions in the team, having a strong focus on the highest quality standards, engineering best practices, and operational excellence.
• Ensure close collaboration and joint decision-making between different engineering teams and stakeholders, especially product leads.
• Participate actively in the tribe leadership team, with the goal to shape and evolve our culture of collaboration and mutual support.
• All other duties, as assigned

Sound a-peeling? Here's what we're looking for

• 6+ years of experience on an agile software development team, preferably in a lead or senior role for at least 2+ years
• A strong product mindset with the ability to balance speed of experimentation with reliability and data quality
• Experience working with component-based frontend architecture using ReactJS and working with frameworks such as Next.js.
• Exposure to mobile app development, either through React Native or native iOS/Android
• You can actively contribute to the system design process using event-driven architecture. Experience with domain-driven design is a plus. 
• Experience writing unit/integration/function test cases, as well as with formalized testing methodologies (i.e., TDD, BDD)
• You are a humble leader who is able to motivate a team and propel them to their full potential
• You are self-organized and can operate autonomously in a demanding, fast-moving environment.

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression and invest in your continued learning through experiences and initiatives owned by our dedicated L&D team
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

#LI-HYBRID

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

The Product

Okta’s Auth0 is an easy-to-implement authentication and authorization platform designed by developers for developers.  We make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier-Ø global service to deliver convenience, privacy, and security so customers can focus on innovation.

The Team

The Organizations team is expanding Auth0 to help B2B SaaS applications easily manage access for their own customers and partners, at scale. We make it possible for enterprise SaaS users to log in with the right set of permissions within the right context, and for our B2B customers to onboard access for their customers easily. Our work is cross-cutting and always heavily customer driven.

We work in NodeJS (JavaScript and TypeScript) and use PostgreSQL for our data needs. Our services run on AWS and Azure and we lean heavily on containers for both our development and production needs.

If you have keen eye for good user experiences and enjoy solving hard problems at scale we can’t wait to talk to you.

What you’ll be doing 

• Manage, mentor and coach a team of 9 remote engineers, with seniorities up to Staff Engineer level
• Effectively partner with your Product Manager on planning and delivering the team’s quarterly and annual roadmap
• Own and be accountable for the quality of the team’s technical estate, effectively managing technical debt, addressing security vulnerabilities and ensuring wider cross-team technical initiatives are delivered in a timely manner
• Review, provide feedback and help steer the technical design of the features the team is delivering, ensuring these can meet the scale at which Auth0 is operating
• Work with other engineering managers in the group to drive cross-team projects and leadership initiatives

What you’ll bring to the role

• You effectively bridge the asks and needs of the business and the team itself with successful outcomes
• You are people-oriented,  and know how to best support your reports to elevate them to next levels of performance. You have experience growing engineers to the next level, and bringing off-track engineers back on track.
• You have worked on projects that required close collaboration with external teams, and have experience making those a success.
• You bring solid architectural knowledge, backed by experience in designing, implementing and evolving complex distributed systems. In particular, you can spot areas where scalability and performance might be affected.
• You know how to track and steer a project to successful and timely delivery.

And extra credit if you have experience in any of the following! 

• Knowledge of authentication protocols such as OAuth2, OIDC, SAML.
• Understanding of event-driven architectures, especially Apache Kafka.

#LI-Hybrid
#LI-EZ1

P15537_3419576

Role Description

We’re looking for an Associate Commercial Counsel to be a key member of Dropbox’s global commercial legal team focusing on general commercial deal work, including both sales and procurement related deals, processes, and procedures. Reporting to the Senior Commercial Counsel - North America Lead, this role offers an exciting opportunity to have company-wide impact primarily supporting Dropbox’s global sales and procurement strategies and other cross functional teams. 

This role is for an attorney in the commercial legal space with a client-first mindset and experience working closely with sales and procurement teams in a world class commercial legal function in support of Dropbox’s business goals. You’ll be part of a team of attorneys and professionals responsible for drafting, reviewing, and negotiating a high volume of complex commercial contracts with Dropbox vendors, customers, and other business partners around the world. You'll get an opportunity to gain experience handling a wide variety commercial transactions and partnering with our business teams to deliver efficient, scalable approaches to commercial matters.

The ideal candidate is a commercial attorney who has experience partnering with in-house business teams and is passionate about supporting the business and who thrives in solving legal, technology and business issues. The ideal candidate must be empathetic and a team player who is effective in collaborating with others, while being a proactive partner to internal business teams (and will hopefully get to enjoy a little fun and a few laughs along the way!).

Responsibilities

• Engage personally in complex sales and procurement deals and work collaboratively with various company teams to implement company initiatives. Our team works on every kind of contract that Dropbox signs: sales, vendor procurement, marketing, M&A, real estate, infrastructure, etc. A lot of opportunity to learn different types of agreements and negotiation settings. 
• Work with cross-functional business teams to implement innovative strategies to increase the efficiency and effectiveness of delivering commercial legal support to Dropbox’s business.
• Be an active and trusted leader, problem solver, and innovator to key stakeholders across the company.
• Develop and refine team playbooks, fallback guides, cross-functional resource documents, and training materials

Requirements

• Minimum of 2+ years as a practicing commercial attorney, including substantive experience in drafting and negotiating complex commercial agreements, including SaaS, licensing, technology, equipment, and marketing agreements
• Has experience managing and interacting directly with clients and opposing counsel, has robust experience drafting and negotiating contracts themselves 
• Ability to translate complex legal issues into clear and simple guidance, and to partner effectively across all levels of the company
• Passion for client service and efficiency
• High integrity, strong ethics, and an unflappable demeanor
• Self-starter, eagerness to learn both substantive law, negotiation skills and team policies and procedures
• J.D. with strong academic credentials and demonstrated record of success as a lawyer
• Member in good standing of bar and (if applicable) in-house counsel registration
• Desire or experience to work in a virtual first environment, demonstrated initiative qualities 

Role Description

We’re looking for an Associate Commercial Counsel to be a key member of Dropbox’s global commercial legal team focusing on general commercial deal work, including both sales and procurement related deals, processes, and procedures. Reporting to the Senior Commercial Counsel - North America Lead, this role offers an exciting opportunity to have company-wide impact primarily supporting Dropbox’s global sales and procurement strategies and other cross functional teams. 

This role is for an attorney in the commercial legal space with a client-first mindset and experience working closely with sales and procurement teams in a world class commercial legal function in support of Dropbox’s business goals. You’ll be part of a team of attorneys and professionals responsible for drafting, reviewing, and negotiating a high volume of complex commercial contracts with Dropbox vendors, customers, and other business partners around the world. You'll get an opportunity to gain experience handling a wide variety commercial transactions and partnering with our business teams to deliver efficient, scalable approaches to commercial matters.

The ideal candidate is a commercial attorney who has experience partnering with in-house business teams and is passionate about supporting the business and who thrives in solving legal, technology and business issues. The ideal candidate must be empathetic and a team player who is effective in collaborating with others, while being a proactive partner to internal business teams (and will hopefully get to enjoy a little fun and a few laughs along the way!).

Responsibilities

• Engage personally in complex sales and procurement deals and work collaboratively with various company teams to implement company initiatives. Our team works on every kind of contract that Dropbox signs: sales, vendor procurement, marketing, M&A, real estate, infrastructure, etc. A lot of opportunity to learn different types of agreements and negotiation settings. 
• Work with cross-functional business teams to implement innovative strategies to increase the efficiency and effectiveness of delivering commercial legal support to Dropbox’s business.
• Be an active and trusted leader, problem solver, and innovator to key stakeholders across the company.
• Develop and refine team playbooks, fallback guides, cross-functional resource documents, and training materials

Requirements

• Minimum of 2+ years as a practicing commercial attorney, including substantive experience in drafting and negotiating complex commercial agreements, including SaaS, licensing, technology, equipment, and marketing agreements
• Has experience managing and interacting directly with clients and opposing counsel, has robust experience drafting and negotiating contracts themselves 
• Ability to translate complex legal issues into clear and simple guidance, and to partner effectively across all levels of the company
• Passion for client service and efficiency
• High integrity, strong ethics, and an unflappable demeanor
• Self-starter, eagerness to learn both substantive law, negotiation skills and team policies and procedures
• J.D. with strong academic credentials and demonstrated record of success as a lawyer
• Member in good standing of bar and (if applicable) in-house counsel registration
• Desire or experience to work in a virtual first environment, demonstrated initiative qualities 

Who We Are

At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities.

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect over a million customers a year to the money they need, when they need it.

At MFSG, we come together across teams and departments to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you're solving problems, building systems, or shaping strategy, your work fuels real support for real people.

We’ve Got You Covered

Compensation Philosophy: We regularly review industry standards to ensure our total rewards package is competitive and fair. This commitment helps us attract and retain talented individuals who share our purpose.

Discretionary Annual Bonus: Enjoy the opportunity for a discretionary bonus based on individual performance and company success.

Comprehensive Benefits: Our benefits include health and dental plans with 100% of the premiums covered. We also offer an Employee Assistance Program to support your mental well-being and provide resources for personal challenges.

Retirement Plans: Plan for your future with our robust retirement savings options, ensuring you’re set for the long haul.

Hybrid Work Environment: Experience the best of both worlds with our hybrid work model, allowing you to balance remote work with in-office.

Perks and Rewards: Enjoy reimbursement for tuition assistance and professional development, discounts through Perkopolis and participate in our rewards and recognition programs to celebrate your contributions.

The Job: Collections Support Specialist

We are seeking a Collections Support Specialist to join our team. This position is responsible for supporting credit counselling/insolvency, deceased, third‑party agency initiatives, and call center operations as required.

What You’ll Do

Credit Counselling and Insolvency Support:

• Assist with account reviews for customers enrolled in credit counselling, consumer proposal and bankruptcy
• Maintain accurate data entry and ensure all reporting is current and correct
• Monitor payment schedules and identify discrepancies or missed payments
• Liaise with credit counselling agencies to ensure accurate and timely information/file exchange
• Process and update repayment arrangements in internal systems and external files with a strong emphasis on accuracy and high attention to detail
• Maintain compliance with applicable policies and regulatory guidelines
• Coordinate timely refunds in accordance with insolvency regulations and internal policies
• Initiate proactive charge-offs to ensure accurate financial reporting and compliance
• Validate and reconcile accounts to ensure data accuracy prior to debt sales
• Liaise with external vendors, trustees, and collection partners to address Insolvency inquiries
• Update external key indicators in systems to reflect correct account data

Estate Administration:

• Process deceased customer accounts in accordance with legal and organizational procedures
• Review estate documentation (e.g., death certificates, wills, probate documents)
• Communicate with NOKs, executors, legal representatives, and internal departments
• Ensure appropriate account closures, write-offs, or recoveries are handled accurately
• Maintain sensitivity and professionalism in all estate-related interactions
• Maintain compliance with applicable policies and regulatory guidelines

Collection Call Handling Support:

• Assist in calls, follow-ups, and escalation as needed
• Review and validate customer account notes for accuracy and completeness
• Support call quality assurance processes and reporting
• Help manage inbound/outbound communication workflows as needed

Cross functional support:

• Assist the collections team with daily administrative and operational support
• Provide flexible support across portfolios based on workload demands and priorities
• Assist with backlog management, queue monitoring, and task prioritization
• Contribute to process improvements and operational efficiency initiatives
• Collaborate on the investigation and resolution of discrepancies, support escalations, and fulfill manager-directed requests as needed
• Facilitate adequate coverage for the team by supporting team members during peak periods and absenteeism

What You’ll Bring to the Table

• Ability to work cross-functionally and communicate effectively with stakeholders
• High attention to detail with the ability to manage multiple priorities under tight deadlines

Education + Experience

• Minimum 2–4 years of experience in collections.
• Prior Insolvency experience is highly desirable.
• Post-secondary education in Business, Finance, or a related discipline (or equivalent experience).

Ready to lead

If you’re looking to utilize your collections experience, drive process improvements, and contribute to a high-performing finance organization, we’d like to hear from you.

Committed to Equal Opportunity:

MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs.

Please note: The salary range for this position is between C$ 50,000 to C$62,000.

Esusu: Building Credit Access for All

Your financial future shouldn't depend on your race, background, or zip code. Yet 45 million Americans remain "credit invisible," while countless others face denials, evictions, and predatory interest rates regularly. Esusu is changing that.

As a financial technology and data platform, we're revolutionizing financial health, identity services, and inclusive decision-making for individuals and businesses alike.

Our impact speaks volumes:

• $50 billion in credit activity facilitated
• 5 million+ rental units in our network
• Trusted partnerships with leading real estate companies, government entities, fintechs, banks, and employers

Through our enterprise services, embedded products, and consumer offerings, we're creating a financial system that works for everyone—right when fintech innovation matters most. Join us in building a future where financial systems are inclusive by design, access is standard, and opportunity reaches everyone. 

Unlock Tomorrow with Esusu.

What you will help us deliver

• Partner with Account Executives and Account Managers to build growth strategies for your book of business, working collaboratively to secure successful renewals and expansions.
• Work with collaborative teams to ensure speed and efficiency in onboarding and adoption of Esusu services to your clients. 
• Develop customized success plans and partner with our internal client management team to accelerate adoption and provide clients with a path to achieve their goals.
• Develop relationships with property managers to understand their business needs and how Esusu provides value in driving key outcomes.
• Leverage Esusu product expertise along with client use case knowledge to proactively identify growth opportunities and establish a client feedback loop.
• Monitor account health through business reviews and account planning.
• Provide ongoing education on Esusu’s suite of services and Financial Literacy topics to property managers and residents.
• Actively contribute to team and cross-functional continuous improvement initiatives.
• This is a remote role with up to 25% travel for strategic client site visits and team alignment.

Core competencies we are hiring for

• Communication - collaborate with internal and external stakeholders (e.g., executive leadership, account managers, property managers, onboarding teams), manage competing priorities, and articulate a vision and plan in a structured and a professional manner
• Adaptability - able to quickly understand business functions, people, processes, and technologies with analytical discipline, draw on experience, and use empathy to develop a point of view for action
• Strategic Thinking - able to translate high-level company strategic growth objectives into discrete and actionable strategic account plans, understands clients needs and develops a roadmap for success

Above and beyond

• Experience in real estate, property management, and or fintech preferred 
• Experience in a startup environment preferred 
• 5 years experience in Customer Success, Account Management or Sales with a track record of retaining accounts
• Experience with Jira and Salesforce is preferred
• Comfort working independently and remotely

Competitive Benefits That Support You
At Esusu, we invest in our people with benefits designed to help you thrive both personally and professionally:

• 💵Competitive Salary - CAD 110,000 - 140,000 annually
• 🏦 Comprehensive benefits via Deel (EOR), including public healthcare, pension, employment insurance, and workers’ compensation
• 🩺 Private health coverage through Manulife (medical, dental, vision, mental health support, life insurance, AD&D, and long-term disability)
• ✅ Remote first work environment - Where we trust you to get your work done. Core availability expected during Eastern Time (8AM–5PM EST).
• 🫱🏾‍🫲🏽In person and virtual team get togethers - To connect with your fellow Esusu colleagues.

Esusu: Building Credit Access for All

Your financial future shouldn't depend on your race, background, or zip code. Yet 45 million Americans remain "credit invisible," while countless others face denials, evictions, and predatory interest rates regularly. Esusu is changing that.

As a financial technology and data platform, we're revolutionizing financial health, identity services, and inclusive decision-making for individuals and businesses alike.

Our impact speaks volumes:

• $50 billion in credit activity facilitated
• 5 million+ rental units in our network
• Trusted partnerships with leading real estate companies, government entities, fintechs, banks, and employers

Through our enterprise services, embedded products, and consumer offerings, we're creating a financial system that works for everyone—right when fintech innovation matters most. Join us in building a future where financial systems are inclusive by design, access is standard, and opportunity reaches everyone. 

Unlock Tomorrow with Esusu.

What you will help us deliver

• Partner with Account Executives and Account Managers to build growth strategies for your book of business, working collaboratively to secure successful renewals and expansions.
• Work with collaborative teams to ensure speed and efficiency in onboarding and adoption of Esusu services to your clients. 
• Develop customized success plans and partner with our internal client management team to accelerate adoption and provide clients with a path to achieve their goals.
• Develop relationships with property managers to understand their business needs and how Esusu provides value in driving key outcomes.
• Leverage Esusu product expertise along with client use case knowledge to proactively identify growth opportunities and establish a client feedback loop.
• Monitor account health through business reviews and account planning.
• Provide ongoing education on Esusu’s suite of services and Financial Literacy topics to property managers and residents.
• Actively contribute to team and cross-functional continuous improvement initiatives.

Core competencies we are hiring for

• Communication - collaborate with internal and external stakeholders (e.g., executive leadership, account managers, property managers, onboarding teams), manage competing priorities, and articulate a vision and plan in a structured and a professional manner
• Adaptability - able to quickly understand business functions, people, processes, and technologies with analytical discipline, draw on experience, and use empathy to develop a point of view for action
• Strategic Thinking - able to translate high-level company strategic growth objectives into discrete and actionable strategic account plans, understands clients needs and develops a roadmap for success

Above and beyond

• Experience in real estate, property management, and or fintech preferred 
• Experience in a startup environment preferred 
• 1-4 years experience in Customer Success, Account Management or Sales with a track record of retaining accounts
• Experience with Jira and Salesforce is preferred
• Comfort working independently and remotely

Competitive Benefits That Support You

At Esusu, we invest in our people with benefits designed to help you thrive both personally and professionally:

• 💵Competitive Salary - CAD 70,000 - 95,000 annually
• 🏦 Comprehensive benefits via Deel (EOR), including public healthcare, pension, employment insurance, and workers’ compensation
• 🩺 Private health coverage through Manulife (medical, dental, vision, mental health support, life insurance, AD&D, and long-term disability)
• ✅ Remote first work environment - Where we trust you to get your work done. Core availability expected during Eastern Time (8AM–5PM EST).
• 🫱🏾‍🫲🏽In person and virtual team get togethers - To connect with your fellow Esusu colleagues.

We are seeking a Senior DevOps & Site Reliability Engineer to own the reliability, scalability, performance, and operational excellence of Medeloop’s platform. This role blends deep DevOps engineering—CI/CD pipelines, infrastructure as code, and cloud architecture—with SRE discipline: SLOs, incident management, capacity planning, observability and a relentless focus on system uptime. You will be the bridge between development and operations, ensuring our clinical research products are always available, performant, and secure for the healthcare organizations that depend on them.

What You'll Own

Cloud Infrastructure & Architecture

• Design, implement, and manage scalable, secure, and highly available cloud infrastructure on AWS - infrastructure as code (IaC) using AWS CDK, CloudFormation, or Terraform, ensuring all environments are version-controlled and reproducible.
• Architect multi-region and disaster recovery strategies that meet healthcare uptime requirements.
• Manage containerized workloads using Docker and Kubernetes, optimizing for cost, performance, and resilience.

Site Reliability Engineering

• Define, implement, and monitor Service Level Objectives (SLOs) and Service Level Indicators (SLIs) across all production services.
• Build and maintain observability stacks (DataDog, AWS CloudWatch, Sentry) covering metrics, logs, traces, and alerting.
• Lead incident response: triage, mitigate, and drive blameless post-incident reviews with actionable follow-ups.
• Conduct capacity planning and performance engineering to ensure the platform scales ahead of demand.
• Champion error budgets and use them to balance feature velocity with system stability.
• Identify, assess, and mitigate operational risks by collaborating with engineering and product teams to evaluate impact and likelihood before they become incidents.
• Participate in and help structure an on-call rotation, ensuring clear escalation paths and fair distribution of after-hours coverage.

CI/CD & Automation

• Build self-service tooling and runbooks that reduce toil and empower development teams to ship independently.
• Design and maintain CI/CD pipelines (GitHub Actions) that enable fast, safe, and repeatable deployments.
• Automate security scanning (SAST, DAST) within pipelines and collaborate with engineering to remediate findings.
• Implement progressive delivery strategies such as canary deployments, blue-green releases, and feature flags.
• Proficiency in scripting languages (Python, Bash) for automation, troubleshooting, and building reliability tooling.
• Track and drive down operational toil, targeting less than 50% of team time spent on repetitive manual work.
• Evaluate and manage change risk for production deployments, maintaining change review processes that balance speed with stability.

Security & Compliance

• Ensure infrastructure meets healthcare compliance standards (HIPAA, SOC 2) through policy-as-code, encryption, and access controls.
• Manage networking security (VPCs, subnets, security groups, WAFs) and identity/authentication systems (AWS Cognito, Auth0, OAuth2, SSO).
• Conduct regular security reviews, vulnerability assessments, and patching across the infrastructure estate.

Collaboration & Culture

• Partner closely with product and engineering teams to embed reliability thinking into the software development lifecycle.
• Develop and maintain comprehensive documentation for infrastructure, runbooks, and operational playbooks.
• Mentor junior engineers on DevOps and SRE best practices, fostering a culture of ownership and continuous improvement.
• Stay current with advancements in cloud technologies, DevOps tooling, and SRE methodologies.
• Own and evolve internal developer platform tooling — including deployment workflows (GitOps/Flux), bug tracking integrations, and developer self-service portals.

What We're Looking For

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
• 7+ years of combined experience in DevOps and/or Site Reliability Engineering roles, with at least 2 years in a senior capacity.
• Deep proficiency with AWS services
• Deep experience with observability and monitoring platforms such as DataDog, AWS CloudWatch, and Sentry.
• Strong experience building and maintaining CI/CD pipelines with GitHub Actions or equivalent tools.
• Expertise in infrastructure as code using AWS CDK, CloudFormation, or Terraform.
• Hands-on experience with containerization (Docker) and orchestration (Kubernetes).
• Proven track record of defining and operating against SLOs/SLIs and managing incident response processes.
• Solid understanding of networking (VPCs, subnets, load balancing, DNS), security, and compliance best practices.
• Experience with authentication and authorization systems including AWS Cognito, Auth0, OAuth2, and SSO.
• Proactive, self-directed mindset with a bias toward action and taking initiative.
• Excellent problem-solving skills and the ability to work independently as well as collaboratively across teams.
• Strong communication skills—able to explain complex infrastructure decisions clearly to technical and non-technical stakeholders.
• Passion for unsolved challenges in healthcare AI, with the ability to thrive in a fast-paced, multidisciplinary environment and wear multiple hats.

Bonus Points

• Multi-cloud experience (AWS, Azure, GCP)
• Familiarity with healthcare data standards, compliance, and protocols such as HIPAA, HL7 FHIR, OMOP, and i2b2.
• Experience with chaos engineering practices and tools (e.g., AWS Fault Injection Simulator, Gremlin).
• Prior experience in a healthcare or life sciences company operating under strict regulatory requirements.
• Contributions to open-source infrastructure or SRE tooling.
• Relevant certifications such as AWS Solutions Architect, Certified Kubernetes Administrator (CKA), or Google SRE certification.

Why Medeloop

• Ownership from day one: small team, high-trust, no layers between your work and its impact
• Technically ambitious: you'll build AI-powered workflows, not just support them
• Real-world stakes: your work accelerates drug development, addresses health equity, and improves clinical research for institutions that matter
• Strong foundation: Series A, top-tier investors, and a data asset (200M+ patient records) that most companies spend years trying to build

ABOUT THE VTS TALENT NETWORK

Here at VTS, we're always looking for great talent to join our team. Interested in our mission and the work we're doing but don't see an opening that matches your background on our site? Feel free to submit your resume and we'll reach out should something open up

ABOUT VTS

VTS is the commercial real estate industry’s only technology company that unifies owners, operators, brokers, and tenants in a single platform to capitalize on opportunities revealed in every square foot of their properties. In 2013, VTS revolutionized the commercial real estate industry’s leasing operations with what is now VTS Lease. Today, the VTS Platform is the largest first-party data source in the industry, transforming how strategic decisions are made and executed by CRE professionals across the globe.

With the VTS Platform, consisting of VTS Lease, VTS Market, VTS Activate, and VTS Data, every business stakeholder in commercial real estate is given real-time market information and workflow tools to do their job with unparalleled speed and intelligence. VTS is the global leader, with more than 60% of Class A office space in the U.S., and 12 billion square feet of office, retail, and industrial space is managed through our platform worldwide. VTS’ user base includes over 45,000 CRE professionals and industry-leading customers such as Blackstone, Brookfield Properties, LaSalle Investment Management, Hines, BXP, Oxford Properties, JLL, and CBRE. 

VTS maintains offices in New York City, London, Toronto, and Chicago.

To learn more about VTS and view our open roles, visit us at vts.com or follow us on Instagram (@WeAreVTS), Twitter (@WeAreVTS), or LinkedIn. 

Workplace Designations

At VTS, we believe that the definition of "workplace" has dramatically evolved, and value flexibility as a necessary part of employee happiness & productivity. We believe that by embracing new ways of working - VTS is able to attract and retain the best talent!

We aim to provide the greatest level of flexibility we can for each of our team members, based upon their individual roles at VTS. We currently offer three types of work designations at the company level.

• @office - This option means that the role requires you to come to the office at least 3 days a week.
• @flex - This option means that the role requires you to come into the office 2 days or less a week.
• @home - This option means that an employee will work primarily from their own home, but will have access to our office hubs whenever they would like.

There are some roles that require employees to be in the office at greater frequency - not all designations are available for every role. We are committed to transparency and each role is promoted with all designations available to that role.