If residing within commutable distance to Avetta's Calgary, AB Office located at 255-5th Ave., SW Suite 1400, Calgary, AB  T2P 3 G6, a hybrid schedule would be required (3 days in office, 2 days work from home). We are also open to candidates living in Toronto or Ontario areas who may be considered on a remote basis. 

SUMMARY:

Avetta’s SaaS platform connects the world’s leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights to improve supply chair risk and compliance. As a result, we foster sustainable growth for businesses and their supply chains globally. Our SaaS subscription software is used by 85k+ active customers in over 100 countries.

As a Scrum Master II, you will take on a pivotal role in implementing the Scrum Framework and Agile processes across multiple Scrum teams. Your mission is to empower these teams to deliver exceptional solutions by fostering a culture of continuous improvement and collaboration. You will act as a key facilitator, ensuring a safe and efficient working environment while managing inter-team dependencies. In this role, you’ll be responsible for driving program-level objectives and working closely with multiple teams to ensure their success. Additionally, you will leverage emerging AI-assisted Agile tooling and advanced Jira expertise to streamline team workflows, reporting, and backlog management.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Collaborate with multiple teams and stakeholders (Product Managers, RTEs, Product Owners) to ensure strategic initiatives are aligned and delivered on time, focusing on program-level goals.
• Facilitate Agile ceremonies for multiple teams and lead team breakout sessions during PI Planning to coordinate dependencies, capacity, and risks.
• Mentor less experienced Scrum Masters, fostering a culture of continuous improvement across multiple teams.
• Coordinate and manage dependencies between teams, ensuring smooth delivery of large program initiatives and alignment during Scrum of Scrums.
• Support the Product Owner by:
  • Assisting with managing product roadmaps and team backlogs across multiple teams.
  • Coaching teams on backlog management, vertical slicing of stories, and estimating practices.
• Build high-performing, self-organizing teams by creating an environment that enhances collaboration, team dynamics, and cohesion across product verticals.
• Actively resolve cross-team impediments and blockers that could affect program-level progress.
• Leverage Agile metrics to track the performance of multiple teams and provide visibility into program progress and health.
• Ensure smooth alignment of multiple teams during PI Planning, using tools and metrics to drive data driven decision-making.
• Promote the adoption of Agile engineering best practices (TDD, BDD, Pair Programming, CI/CD) across multiple teams to maintain consistency in quality.
• Utilize AI-enabled Agile and productivity tools (e.g., backlog automation, sentiment analysis, or predictive metrics) to enhance team performance, forecasting, and reporting.
• Provide hands-on Jira expertise, including workflow customization, dashboard/report creation, and integration with other tools (Confluence, Aha!, GitHub), supporting both team and program-level needs.

PREFERRED QUALIFICATIONS:

• Experience in Project Management and Agile methodologies, with proven success in scaling Agile across multiple teams, typically obtained through 6 years of experience.
• Deep expertise in Jira administration and reporting, with the ability to coach teams and troubleshoot tool-related challenges.
• Experience with AI-driven Agile or productivity tools preferred (e.g., AI-assisted backlog grooming, reporting, or team health insights).
• Proficiency in Agile tools like Jira, Confluence, and Aha! (or similar portfolio/product management tools).
• Demonstrated success in leading multi-team Agile initiatives, managing complex dependencies, and driving program-level outcomes.
• Experience mentoring and coaching other Scrum Masters.
• Strong leadership and communication skills, with a proven ability to foster collaboration across teams and product lines.
• Experience managing complex SaaS product development and delivering solutions across multiple business units.
• Ability to travel to the United States as needed, without visa or travel restrictions, is preferred.

IDEAL EDUCATION & TRAINING:

• Bachelor’s degree in Computer Science, Engineering, or related area.
• Scrum.org PSM II or SAFe Advanced Scrum Master (SASM) certification preferred.

Avetta is an equal opportunity employer and values diversity. We encourage individuals from all backgrounds and experiences to apply.

To apply for the Scrum Master II position, please submit your online application by June 30, 2026, at 11:59 PM PST.

#LI-REMOTE

#LI-HYBRID

You are a self starting, highly motivated individual who is energized by the opportunity to be a cosmetic industry leader. As a Supergoop! Sales and Education Manager, you will build the retail sales in the Ontario market through building retailer relationships and increasing brand awareness. Reporting to the Director of Sales of North America, you will additionally be responsible for scheduling and supporting in-person and virtual trainings and events.

Responsibilities: 

• You will lead by example by displaying the Supergoop! Core values. 
• In partnership with your leader you will develop territory strategy to reach retailer sales targets and provide growth YOY, assuring focus on elevating the brand awareness to reach maximum ROI. 
• Prepare weekly sales results and in-store activity recaps to the Director of Sales that include business/product performance, market and competitive insight, etc. 
• You will be adaptable and agile in your approach to the different retailers you work with by understanding their specific company culture. 
• You will identify and work to resolve inventory, staffing, branding, or merchandising needs at the market level. 
• You will ensure that each store is trained frequently and reinforce that training with follow up selling techniques, demonstrations, and product information
• You will develop and maintain an organized system that ensures appropriate levels of testers, gratis, sampling & training materials
• You will identify and report market information with leadership to ensure market growth
• You will execute Supergoop! marketing initiatives
• You will maintain Supergoop! image and brand standards by adhering to merchandising guidelines. You will coach your team on this and hold them accountable to the same expectations. 
• Responsible for building both relationships at the store level as well as district and regional level by fostering consistent communication with appropriate individuals. You will leverage these relationships to negotiate broader scale events and training opportunities as well as space and location additions/changes. 
• You will own daily business and event strategy by planning and executing a territory call cycle for maximum business growth. In addition, you will work closely with the area support team to create and execute strategy for their respective markets. 
• You will analyze sales reports to identify trends and opportunities and execute accordingly
• You will manage and develop an area support team for your territory through consistent touch bases to assure strong communication and partnership alignment. 
• You will conduct virtual training and broadcast selling events as needed or requested by retail partners 
• You will enroll territory team in company strategy and hold them accountable to company expectations to achieve maximum results

Qualifications/Experience:

• Proven experience in a leadership role in the Beauty Sales and Education space
• Experience with and understanding of the Sephora business is essential
• Willingness to work a Tuesday - Saturday schedule and  spend up to 80% of the time in-store
• Seeing as we are a seasonal brand, there is a blackout period starting in Spring through Summer, with some flexibility to request time off. Dates vary every year and are determined by the Leadership team.
• Comfortable with the occasional overnight travel as needed
• Social media savvy with ability to engage easily with retail audience 
• Demonstrate creative and active problem-solving to drive on time and quality delivery for all projects
• You are agile and adaptable as this is a fast paced, often changing environment
• Solid project management skills, including proven ability to manage projects and partner with various levels in the organization
• High-level attention to detail and accuracy in execution of work and tasks
• Excellent communication skills with the ability to present with confidence
• Passion for selling and ability to demonstrate and motivate teams through execution of skincare/ makeup application
• You are coachable and open to giving and receiving feedback in a timely manner
• Proficient in Google Workspace and/or Microsoft Office Suite 
• Willingness to work out of home office, if necessary
• Ability to lift and carry items weighing up to 50lbs
• Integrity is key to your success

Annual Salary Range: $80,000 - $85,000

The Identity Threat Protection Team

Identity Threat Protection (ITP), powered by cutting-edge Okta AI, shatters the mold of traditional login security. We deliver real-time, surgical defense against the most sophisticated and rapidly evolving threats. By deeply integrating with existing security infrastructure, ITP relentlessly analyzes user behavior and system data to proactively hunt down and neutralize risks before they impact our customers.

Join an elite team of full-stack engineers, visionary data scientists, and pioneering ML engineers. We are not just redefining cloud authentication—we are engineering the next-gen security platform that continuously evaluates global threats and constructs a comprehensive, dynamic risk. ITP stands as the uncompromising guardian of trust and security, placing decisive risk prioritization at the core of every authentication and authorization decision.

Identity Threat Protection with Okta AI

The Staff Software Engineer Opportunity

Okta is seeking a Staff Software Engineer to be a driving force on the ITP engineering team. This is your chance to dive into the deep end and solve the most critical and complex security challenges facing enterprises today. We seek a candidate who has not just experience, but a proven record of designing, building, launching, and scaling world-class security products—from concept to global deployment.

You will be a technical cornerstone of a team that lives and breathes elegant solutions and uncompromising quality. Our philosophy is rooted in relentless automated testing, rigorous code reviews, and the design of systems for massive, planetary-scale operations. As a Staff Engineer, you are a player-coach and a standard-setter, demonstrating absolute excellence in software engineering.Our environment is high-speed, fiercely innovative, and highly autonomous, utilizing agile cycles where individual ownership is paramount. If you crave stimulating, mission-critical security projects, pioneering emerging technologies, and conquering complex security and Machine Learning challenges, this is your defining career opportunity.

What you’ll be doing 

• Architect and Lead: Command the design, development, delivery, and supportability of cloud-native security products—leading the charge from initial concept to final, production-ready implementation.
• Drive Collaboration: Build solid, cross-group partnerships and demonstrate exceptional interpersonal communication, working closely with engineering, product management, design, support, and documentation teams.
• Uphold Excellence: Commit to the highest programming standards through rigorous code reviews and the creation of comprehensive unit and functional tests.
• Lead Remote Teams: Excel at working with remote teams and individuals while relentlessly ensuring product quality, agility, and velocity.
• Mentor and Empower: Act as a player-coach to mentor, groom, and educate junior engineers.

What you’ll bring to the role

• 7+ years of experience building Java-based web applications.
• Deep understanding of design patterns, scalability patterns, security engineering, and object-oriented principles.
• Experience thriving in fast-paced software development teams that leverage continuous integration and deployment practices.
• Strong communication skills and the ability to work across functions.
• A powerful security background and a proven track record of championing best practices.

And extra credit if you have experience in any of the following!

• Experience building anomaly detection systems or risk systems is a monumental advantage.
• Expertise in cloud security, identity, and/or authentication protocols.
• Hands-on experience with one or more cutting-edge UI technologies such as Angular, ReactJS, Backbone, and Vue.

(P23225_3240232)

#LI-Hybrid 

#BB-1

We’re looking for a Lead, Software Development to help us build and lead a high-performance team that solves challenging engineering problems as we build the next generation of social products. You will support the Senior Manager, Development to hire, grow, coach, and lead a team of developers to build, scale, monitor, and optimize our billing infrastructure working on account management, pricing and packaging, subscription lifecycle, compliance, payment processing and more. While based in Canada (in locations where we can legally hire), you will report to the Senior Manager, Software Development. 

WHAT YOU’LL DO: 

• Build, support and lead a high performance, cohesive team of developers, in close partnership with the Senior Manager, Development
• Facilitate ongoing development conversations with your team to support their learning and career growth
• Proactively share information, actively solicit feedback, and facilitate communication, within teams and portfoliosParticipate in the hiring process, with an aim of attracting and hiring the best developers
• Assess and prioritize the team's work, appropriately delegating to others and encouraging team ownership.
• Maintain high standards of security, reliability, scalability, performance, and quality in all delivered projectsHelp shape our technical roadmap as we scale our services and build new products
• Design, write, test, and deploy high quality scalable code
• Work with the following technologies: Go, Scala, PHP, Docker, Jenkins, Kafka, Redis, Cassandra in an environment that’s using NoSQL databases, Domain Driven Design, Event Sourcing, Test Driven Design and Agile

WHAT YOU’LL NEED: 

• A degree in Computer Science or Engineering, and at least 5 years of experience in designing, developing and maintaining software or an equivalent level of work experience, and a track record of substantial contributions to software projects with high business impact
• You are proficient in Go, Scala or a similar language and have a desire to learn other languages
• Understanding of distributed systems and how to work in high availability environments
• Experience with mentoring, coaching, and pairing with coworkers
• An understanding of SaaS software development practice, previous experience working on a SaaS product will be viewed favorably
• Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
• Creativity and Innovation: seeks new and better ways of doing things, generating original and imaginative ideas, products, and/or solutions
• Problem Solving: uses an organized and logical approach to find solutions to complex problems and looks beyond the obvious to understand the root cause of problems and proposes several possible solutions
• Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects

WHO YOU ARE:

• Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community
• Curious. You are always learning and seeking ways to make things better
• Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity
• Humble. You lead with humility and empathy, respecting and learning from the perspectives of others

Share our values: We champion the power of human connection. We’re united globally by our shared values of innovation, grit, humility, and passion for customer success. 

Make an impact: Working at the speed of social, we create value for our customers by delivering solutions that power relationships at scale. Our pace of work enables fast learning and fosters an environment where you can stretch yourself and make an impact.

Learn and grow: We’re committed to growing the capabilities of our people. We are building a learning community where you can work with diverse individuals, explore new ways of thinking, and expand your capabilities. Our employees are teachers and learners who work out loud and share their knowledge to enhance each other’s growth.

We are dedicated to building a diverse community, one where employees feel a sense of belonging, and are valued for their contributions and the perspectives they bring. Our purpose is to champion the power of human connection and the heart of connection is inclusion. You belong here.

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-NS1

The Tenant Protection Team 

Auth0 is an easy-to-implement authentication and authorization platform designed by developers for developers. We ensure access to applications is safe, secure, and seamless for the more than 100 million daily logins worldwide. Our modern approach to identity enables this Tier-0 global service to deliver convenience, privacy, and security, allowing customers to focus on innovation.

The Tenant Protection team is responsible for building and maintaining Auth0’s Attack Protection capabilities. The team serves as the first line of defence for our customers. Our mission is to protect all customer tenants from widespread, automated attacks before they reach a login box. We build and maintain the critical services that mitigate threats like credential stuffing, denial-of-service, and fraudulent signups at the edge

The team works closely with our Machine Learning and AI teams to develop and deploy cutting-edge detection models. This collaboration allows application builders to provide a secure login experience for their users while isolating them from the complexities and ever-evolving tactics of these attacks.

The Senior Software Engineer Opportunity

We are looking for a Senior Software Engineer to join our Tenant Protection team. 

What you’ll be doing 

• Be a part of a fast-paced, agile team.
• Design and build features using technologies such as Node.js (JavaScript/Typescript), AWS, Azure, MongoDB, PostgreSQL, DynamoDB and Kubernetes
• Lead the technical breakdown of complex requirements into clear, modular, and actionable engineering tasks, setting the standard for project clarity and velocity.
• Drive and own the engineering estimation process for medium to large -sized initiatives, effectively managing risk and communicating technical trade-offs, timelines, and dependencies to engineering and product leadership.
• Act as a key technical collaborator and influencer with internal stakeholders (e.g., Product Management, Security, Infrastructure), proactively aligning technical roadmaps and advocating for architectural changes that support long-term product vision.
• Collaborate with industry-leading experts to implement the cutting-edge of Identity Protocols and Open Standards such as OpenID Connect, OAuth and SAML 
• Maintain and operate services at a large scale
• Participate in scheduled on-call rotations
• Mentor junior and mid-level engineers, providing guidance on system design, code quality, testing practices, and career development. Foster a culture of technical excellence and collaborative ownership.

What you’ll bring to the role

• Practical experience using Node.js (JavaScript or Typescript) or a similar language
• Experience working on systems that are highly reliable, maintainable and scalable.
• Thorough understanding of application security and cloud security best practices
• A systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive
• A track record of influencing engineering strategy and driving complex, multi-quarter projects to completion across organisational boundaries.
• Demonstrated ability to coach and grow other engineers in areas of system architecture, security, and operational rigour.
• Experience with cloud environments (AWS and Azure preferred)
• The ability to communicate your ideas and collaborate with other team members effectively in a remote working environment.
• Experience designing, analysing, and troubleshooting large-scale distributed systems
• Enthusiasm to work with and learn more about Identity Protocols such as OAuth, OIDC and SAML

And extra credit if you have experience in any of the following! 

• Existing knowledge of Identity Protocols such as OAuth, OIDC and SAML
• Existing knowledge of security engineering and application security
• Proven experience and understanding of architecture principles across infrastructure platforms, security, data, integration, and application layers

#LI-HYBRID

#LI-SH1
P-2528.1_3406888

About the Okta Identity Threat Protection

Identity Threat Protection (ITP) with Okta AI, goes beyond traditional login security to provide real-time protection against evolving threats. By seamlessly integrating with your existing security infrastructure, ITP analyzes user behavior and system data to identify and mitigate risks proactively.

We’re a team of full-stack engineers, data scientists, and ML engineers redefining cloud authentication. We aim to build a next-gen security platform that continuously evaluates threats and constructs a comprehensive risk graph. ITP is at the forefront of trust and security by prioritizing risk in authentication and authorization decisions.

Identity Threat Protection with Okta AI

The Senior Software Engineer Opportunity

Okta is seeking a Senior Software Engineer to join its ITP engineering team. This is an opportunity to solve critical security problems. The ideal candidate has experience building, launching, and supporting security products at scale.

You will share our passion and great pride in elegant solutions and will join an engineering team that strongly believes in designing for scale, rigorous code reviews, automated testing, and an iterative process to build high-quality enterprise software. You will demonstrate great aptitude for software engineering excellence and aren’t afraid to be a player-coach.

Our team is fast, innovative, and flexible, with agile release cycles and individual ownership. Here is an opportunity to work on stimulating security projects and emerging technologies, as well as a chance to work on complex security and ML challenges. 

What you’ll be doing 

• Own and manage the design, development, delivery, and supportability of cloud-native security products - from concept design to final implementation.
• Cross-group solid collaboration and interpersonal communication skills working with a variety of roles, including engineering, product management, design, support, and documentation
• Commit to high programming standards by reviewing code and writing unit and functional tests.
• Experience working with remote teams and individuals while ensuring quality, agility, and velocity
• Participate in rotations to expeditiously unblock customers and make them successful

What you’ll bring to the role

• 3+ years of experience building Java-based web applications
• Good understanding of design patterns, scalability patterns, security engineering, and object-oriented principles.
• Experience working in fast-paced software development teams leveraging continuous integration and deployment practices.
• Strong communication skills and the ability to work across functio

And extra credit if you have experience in any of the following! 

• Experience building anomaly detection systems or risk systems is a huge plus.
• Experience in cloud security, identity, and/or authentication protocols
• Experience with one or more UI technologies such as Angular, ReactJS, Backbone, and Vue.

#LI- Hybrid 

#BB-1

P8188_3331996

The Streaming Foundations team builds services and operates data pipeline infrastructure to support event streaming, messaging, and analytics use cases. We are looking for a Software Engineer who is passionate about distributed systems, platform engineering, and solving data-intensive problems at scale. In this high-impact role, you will get to work with engineers throughout the organization to build foundational infrastructure that allows Auth0 to scale for years to come.

What you’ll be doing

• Writing maintainable, efficient code using proven patterns to solve complex problems
• Lead the design and development of highly scalable services for data-intensive use cases
• Evaluate and advocate for modern technologies to accelerate value delivery and improve engineering efficiency
• Carry cross-team initiatives from end to end: code reviews, design reviews, operational robustness, security hygiene, etc
• Participate in team’s on-call rotation to build operational excellence on services we support
• Coach and mentor engineers to help scale up the engineering organization

What you’ll bring to our teams

• 3-5 years of software development experience in a fast-paced, agile environment
• Experience working with Golang or Java is preferred
• Hands-on experience designing, developing and tuning highly-scalable, event-driven systems
• Solid understanding of database fundamentals and experience with event streaming technologies such as Kafka
• A passion and interest to work on systems that are highly reliable, maintainable, scalable and secure.

Extra points

• Experience with front-end technologies such as TypeScript and React
• Familiarity with cloud providers (AWS, Azure) and container technologies such as Kubernetes, Docker
• Familiarity with or interest in the Identity and Access Management (IAM) business domain

#LI-REMOTE

#LI-SH1
P24754_3365760

The End User Protection Team 

Auth0 is an easy-to-implement authentication and authorization platform designed by developers for developers. We ensure access to applications is safe, secure, and seamless for the more than 100 million daily logins worldwide. Our modern approach to identity enables this Tier-0 global service to deliver convenience, privacy, and security, allowing customers to focus on innovation.

The End User Protection team is responsible for building and maintaining Auth0’s Attack Protection capabilities. Cyberattacks, such as credential stuffing and password spraying, often target end users to gain unauthorised access to applications. These attacks pose a significant threat, compromising user accounts and data. The Attack Protection features mitigate these risks by continuously monitoring user login behaviour and automatically detecting and blocking malicious activity. They protect users without adding unnecessary friction.
The team works closely with our Machine Learning and AI teams to develop and deploy cutting-edge detection models. This collaboration allows application builders to provide a secure login experience for their users while isolating them from the complexities and ever-evolving tactics of these attacks.

The Staff Software Engineer Opportunity

We are looking for a Staff Software Engineer to join our End User Protection team. 

What you’ll be doing 

• Be a part of a fast-paced, agile team.
• Design and build features using technologies such as Node.js (JavaScript/Typescript), AWS, Azure, MongoDB, PostgreSQL, DynamoDB and Kubernetes
• Lead the technical breakdown of highly complex, ambiguous requirements into clear, modular, and actionable engineering tasks, setting the standard for project clarity and velocity.
• Drive and own the engineering estimation process for large-scale initiatives, effectively managing risk and communicating technical trade-offs, timelines, and dependencies to engineering and product leadership.
• Drive cross-functional technical projects with other Auth0 and Okta engineering teams, ensuring alignment on service dependencies, security standards, and operational best practices.
• Act as a key technical collaborator and influencer with internal stakeholders (e.g., Product Management, Security, Infrastructure), proactively aligning technical roadmaps and advocating for architectural changes that support long-term product vision.
• Collaborate with industry-leading experts to implement the cutting-edge of Identity Protocols and Open Standards such as OpenID Connect, OAuth and SAML 
• Maintain and operate services at a high scale
• Participate in scheduled on-call rotations 

• Mentor senior and mid-level engineers, providing guidance on system design, code quality, testing practices, and career development. Foster a culture of technical excellence and collaborative ownership.

What you’ll bring to the role

• Practical experience using Node.js (JavaScript or Typescript) or a similar language
• Experience working on systems that are highly reliable, maintainable and scalable.
• Thorough understanding of application security and cloud security best practices
• A systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive
• A track record of influencing engineering strategy and driving complex, multi-quarter projects to completion across organisational boundaries.
• Demonstrated ability to coach and grow other engineers in areas of system architecture, security, and operational rigour.
• Experience with cloud environments (AWS and Azure preferred)
• The ability to communicate your ideas and collaborate with other team members effectively in a remote working environment.
• Experience designing, analysing, and troubleshooting large-scale distributed systems
• Enthusiasm to work with and learn more about Identity Protocols such as OAuth, OIDC and SAML

And extra credit if you have experience in any of the following! 

• Existing knowledge of Identity Protocols such as OAuth, OIDC and SAML
• Existing knowledge of security engineering and application security
• Proven experience and understanding of architecture principles across infrastructure platforms, security, data, integration, and application layers

#LI-HYBRID

#LI-SH1
P-1030_3414639

The Team

Okta’s Workforce Identity Cloud Security Engineering group embraces innovation and paves the way to transform bright ideas into excellent security software solutions that help run large-scale, mission-critical software. Our Security engineering team has a niche skill-set that combines security domain expertise with the ability to design, implement and rollout security features and functionalities without adding friction to product functionality or performance. We are responsible for the ever-growing need to improve our customer safety and privacy by providing security services that are coupled with the core Okta product.

The Role

Okta’s Workforce Identity Cloud Security Engineering group is looking for an experienced and passionate Staff Software Security Engineer to join a team focused on designing and developing Security solutions to harden our frameworks & infrastructure. We encourage you to prescribe defense-in-depth measures, industry security standards, and enforce the principle of least privilege to help take our Security posture to the next level.

This is a high-impact role in a security-centric, fast-paced organization that is poised for massive growth and success. You will act as a liaison between the Security org and the engineering org to build technical leverage and influence the security roadmap and direction. You will focus on engineering security and privacy aspects of the systems used across our services while working on a weekly release cadence. You will be empowered to propose  stimulating new projects for our roadmap and rewarded with projects using  emerging technologies. Join us and be part of a company that is about to change the cloud computing landscape forever.

What you’ll be doing 

• Act as a liaison between the engineering and security org to develop innovative requirements for the security roadmap
• Evangelize security best practices across the engineering org
• Research, design, implement and own security oriented frameworks and features with the common goal of protecting Okta’s customers
• Routinely participate in cross-vertical code reviews with emphasis on Security
• Break down complex problems into sub-tasks while prototyping rapidly and iteratively contributing to security initiatives using agile practices
• Coach and mentor junior engineers in the team

What you’ll bring to the role

• 8+ years of development experience in designing and implementing software systems in Java, building highly reliable and mission-critical software
• 4+ years of work experience in designing and implementing security solutions for applications and distributed systems
• Work experience and excellent understanding in mitigating OWASP Top 10 attacks on applications, Application Security, Cryptography, Authentication, Authorization using Role-Based and Attribute-Based access controls
• Strong understanding of concepts such as Test-Driven development, Secure SDLC, Secure code reviews and the ability to identify and mitigate threat vectors and vulnerabilities in code and infrastructure
• Good understanding and experience in using cloud service providers such as AWS and GCP
• Good understanding of 'AI Secure by Design' practices throughout the development lifecycle, ensuring secure coding for AI-powered applications and validating the integrity of training datasets
• Engineer and implement AI-based security solutions (e.g., automated threat analysis) that enhance application and infrastructure security
• Developing and maintaining technical documentation such as cookbooks, design and architecture docs
• Troubleshooting and fixing production issues to ensure reliability, security and performance
• Work experience in using RDBMS like MySQL, good grasp of concepts such as  replication and clustering along with familiarity in data stores such as Redis and Elasticsearch
• Excellent grasp of software engineering principles coupled with strong written and verbal communication skills
• B.S or M.S in Computer Science or related fields

#LI-SM1

#LI-Hybrid

P12002_3360981

The Streaming Foundations team builds services and operates data pipeline infrastructure to support event streaming, messaging, and analytics use cases. We are looking for a Software Engineer who is passionate about distributed systems, platform engineering, and solving data-intensive problems at scale. In this high-impact role, you will get to work with engineers throughout the organization to build foundational infrastructure that allows Auth0 to scale for years to come.

What you’ll be doing

• Help set the technical direction for the team and influence the engineering roadmap for the Platform’s streaming capabilities
• Design and lead the implementation of our most complex and critical systems for data-intensive use cases.
• Research and champion new technologies and architectural patterns to solve strategic challenges and scale the platform.
• Lead and influence cross-functional initiatives, ensuring technical alignment and successful execution across multiple teams.
• Improve the operational posture of our systems by designing for observability, reliability, and scalability, and by mentoring others in operational best practices.
• Coach and mentor senior engineers and act as a technical leader across the engineering organization.

What you’ll bring to our teams

• 5+ years of software development experience in a fast-paced, agile environment
• Experience working with Golang or Java is preferred
• Hands-on experience designing, developing and tuning highly-scalable, event-driven systems
• Solid understanding of database fundamentals and experience with event streaming technologies such as Kafka
• A passion and interest to work on systems that are highly reliable, maintainable, scalable and secure.

Extra points

• Experience with front-end technologies such as TypeScript and React
• Familiarity with cloud providers (AWS, Azure) and container technologies such as Kubernetes, Docker
• Familiarity with or interest in the Identity and Access Management (IAM) business domain

#LI-REMOTE

#LI-SH1
P24750_3365759

The End User Protection Team 

Auth0 is an easy-to-implement authentication and authorization platform designed by developers for developers. We ensure access to applications is safe, secure, and seamless for the more than 100 million daily logins worldwide. Our modern approach to identity enables this Tier-0 global service to deliver convenience, privacy, and security, allowing customers to focus on innovation.

The End User Protection team is responsible for building and maintaining Auth0’s Attack Protection capabilities. Cyberattacks, such as credential stuffing and password spraying, often target end users to gain unauthorised access to applications. These attacks pose a significant threat, compromising user accounts and data. The Attack Protection features mitigate these risks by continuously monitoring user login behaviour and automatically detecting and blocking malicious activity. They protect users without adding unnecessary friction.
The team works closely with our Machine Learning and AI teams to develop and deploy cutting-edge detection models. This collaboration allows application builders to provide a secure login experience for their users while isolating them from the complexities and ever-evolving tactics of these attacks.

The Senior Software Engineer Opportunity

We are looking for a Senior Software Engineer to join our End User Protection team. 

What you’ll be doing 

• Be a part of a fast-paced, agile team.
• Design and build features using technologies such as Node.js (JavaScript/Typescript), AWS, Azure, MongoDB, PostgreSQL, DynamoDB and Kubernetes
• Lead the technical breakdown of complex requirements into clear, modular, and actionable engineering tasks, setting the standard for project clarity and velocity.
• Drive and own the engineering estimation process for medium to large -sized initiatives, effectively managing risk and communicating technical trade-offs, timelines, and dependencies to engineering and product leadership.
• Act as a key technical collaborator and influencer with internal stakeholders (e.g., Product Management, Security, Infrastructure), proactively aligning technical roadmaps and advocating for architectural changes that support long-term product vision.
• Collaborate with industry-leading experts to implement the cutting-edge of Identity Protocols and Open Standards such as OpenID Connect, OAuth and SAML 
• Maintain and operate services at a large scale
• Participate in scheduled on-call rotations
• Mentor junior and mid-level engineers, providing guidance on system design, code quality, testing practices, and career development. Foster a culture of technical excellence and collaborative ownership.

What you’ll bring to the role

• Practical experience using Node.js (JavaScript or Typescript) or a similar language
• Experience working on systems that are highly reliable, maintainable and scalable.
• Thorough understanding of application security and cloud security best practices
• A systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive
• A track record of influencing engineering strategy and driving complex, multi-quarter projects to completion across organisational boundaries.
• Demonstrated ability to coach and grow other engineers in areas of system architecture, security, and operational rigour.
• Experience with cloud environments (AWS and Azure preferred)
• The ability to communicate your ideas and collaborate with other team members effectively in a remote working environment.
• Experience designing, analysing, and troubleshooting large-scale distributed systems
• Enthusiasm to work with and learn more about Identity Protocols such as OAuth, OIDC and SAML

And extra credit if you have experience in any of the following! 

• Existing knowledge of Identity Protocols such as OAuth, OIDC and SAML
• Existing knowledge of security engineering and application security
• Proven experience and understanding of architecture principles across infrastructure platforms, security, data, integration, and application layers

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What You Will Do

We are looking for an Anaplan Solution Architect to join our Anaplan Delivery Team!

The Anaplan Solution Architect will design best-in-class Anaplan solutions that meet the tailored needs of our clients. You will develop and cast the technical vision to internal model building consultants, and most importantly, to our clients, as we work to deliver the best possible solution to their challenges. Your design will account for data sources, integration layers, the underlying Anaplan model architecture, and the user interface, and you will have the opportunity to coach and train others along the way!

Ideal candidates will be able to:

• Work as a Solutions Architect and lead the end-to-end design of an Anaplan Model
• Ability to run a project utilizing the Agile Implementation Methodology
• Clear ability to teach both clients and internal resources with no prior Anaplan knowledge how to build a model.
• Guide a customer to enhance their process utilizing both Anaplan expertise and Subject Matter Expertise.
• Ability to have difficult conversations with a customer about scope and timeline in order to ensure the project timeline is on track and budget
• Ability to effectively lead a team of consultants

Qualifications:

• Degree in Finance, Accounting, Logistics, and/or Management Information Systems
• 7 years of experience in Consulting or Financial Reporting and Analysis
• Strong knowledge of Excel. Including an understanding of how to develop macros, and model large data sets utilizing Lookups and SumIf functions.
• Microsoft Office Suite expertise
• Strong understanding of Multi-Dimensional data architecture

We take care of you!

As an employee of Spaulding Ridge, you will part of a company that is providing innovative opportunities to impact our clients in a meaningful way.  We believe giving back is core to our values and as part of this effort, you will be given the opportunity to participate in different opportunities throughout the year including SR’s day of service, giving back to our global community.  Here are some our great perks and top benefits to highlight:

• Competitive benefits package, including medical, dental, vision, RRSP and Life insurance
• Flexible Time Off
• Paid holiday time
• Paid maternity and paternity leave
• Monthly technology and wellness allowance
• Annual training allowance program

What You Will Do

We are looking for an Anaplan Solution Architect to join our Anaplan Delivery Team!

The Anaplan Solution Architect will design best-in-class Anaplan solutions that meet the tailored needs of our clients. You will develop and cast the technical vision to internal model building consultants, and most importantly, to our clients, as we work to deliver the best possible solution to their challenges. Your design will account for data sources, integration layers, the underlying Anaplan model architecture, and the user interface, and you will have the opportunity to coach and train others along the way!

Ideal candidates will be able to:

• Work as a Solutions Architect and lead the end-to-end design of an Anaplan Model
• Ability to run a project utilizing the Agile Implementation Methodology
• Clear ability to teach both clients and internal resources with no prior Anaplan knowledge how to build a model.
• Guide a customer to enhance their process utilizing both Anaplan expertise and Subject Matter Expertise.
• Ability to have difficult conversations with a customer about scope and timeline in order to ensure the project timeline is on track and budget
• Ability to effectively lead a team of consultants

Qualifications:

• Degree in Finance, Accounting, Logistics, and/or Management Information Systems
• 7 years of experience in Consulting or Financial Reporting and Analysis
• Strong knowledge of Excel. Including an understanding of how to develop macros, and model large data sets utilizing Lookups and SumIf functions.
• Microsoft Office Suite expertise
• Strong understanding of Multi-Dimensional data architecture

We take care of you!

As an employee of Spaulding Ridge, you will part of a company that is providing innovative opportunities to impact our clients in a meaningful way.  We believe giving back is core to our values and as part of this effort, you will be given the opportunity to participate in different opportunities throughout the year including SR’s day of service, giving back to our global community.  Here are some our great perks and top benefits to highlight:

• Competitive benefits package, including medical, dental, vision, 401(K) and Life insurance
• Flexible Time Off
• Paid holiday time
• Paid maternity and paternity leave
• Monthly technology and wellness allowance
• Annual training allowance program

OUR MISSION
At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.

ABOUT US
Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control.

Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software.

CORE VALUES
One Team. One Redwood
Make Your Own Weather
Obsess over Customer Success
Work the Problem
Be Curious
Own the Outcome
Respect Each Other

YOUR IMPACT
As a Senior Full Stack Software Developer you will be responsible for leading the design, development, and delivery of scalable full-stack applications, shaping system architecture, and driving engineering excellence across Redwood’s automation and SaaS platforms.

• Design, develop, and implement scalable, secure, and high-performance full-stack applications using Java, JavaScript, and related technologies
• Architect and build backend services, APIs, and microservices with a focus on scalability, reliability, and maintainability
• Develop responsive, accessible, and high-quality front-end user experiences
• Partner with product managers and stakeholders to define technical strategy and translate business requirements into system designs
• Own and contribute across the full software development lifecycle, from architecture and design to deployment and optimization
• Establish and promote best practices in coding, testing, observability, performance optimization, and AI usage
• Lead architectural discussions and influence technical decisions for long-term scalability and performance
• Identify and resolve complex technical challenges, including production issues and system bottlenecks
• Champion automated testing strategies including unit, integration, and end-to-end testing
• Mentor and coach junior and mid-level developers, fostering a culture of engineering excellence
• Stay current with emerging technologies and drive adoption of innovative solutions

YOUR EXPERIENCE

• Bachelor’s degree in Computer Science, Software Engineering, or related field (or equivalent practical experience)
• 5+ years of professional experience in full stack development with strong expertise in Java (Java 11/17+)
• Deep proficiency in Java and experience designing distributed systems
• Strong experience building scalable APIs and microservices architectures
• Experience with front-end technologies including HTML, CSS, JavaScript/TypeScript, and frameworks such as React
• Experience with cloud platforms (AWS, Azure, or GCP) and containerization/orchestration tools such as Docker and Kubernetes
• Strong understanding of system design principles including scalability, resiliency, and security
• Proven ability to troubleshoot complex systems and implement long-term solutions
• Experience with automated testing frameworks (e.g., JUnit, Playwright) and quality engineering practices
• Strong communication and collaboration skills in agile environments
• Experience mentoring developers and contributing to team growth and technical direction

BONUS SKILLS

• Experience with event-driven architectures and message queues (e.g., Kafka, RabbitMQ)  
• Experience contributing to system architecture or technical strategy  
• Advanced knowledge of relational databases (e.g., PostgreSQL, MySQL) and ORM frameworks (Hibernate, JPA) 
• Experience designing and maintaining CI/CD pipelines (e.g., GitHub Actions, Jenkins, GitLab CI)  
• Understanding of agile methodologies and modern development practices (TDD/BDD)  
• Experience with application performance tuning and diagnostics at the OS level 
• Experience with the Spring ecosystem (Spring Boot, Spring MVC, Spring Security)  
• Experience in SaaS, enterprise software, or automation platforms  
• Contributions to open-source projects or strong GitHub portfolio  
• Experience building AI-integrated product architectures  
• Experience with app marketplaces or platform integrations  
• Experience decomposing monolithic applications into microservices  
• Experience integrating with SAP ABAP or HANA  
• Proficiency with shell scripting 
• Experience deploying and integrating with AWS  
• Familiarity with Windows and Mac OS environments  
• Familiarity with Gradle and Tomcat  

Scopely is looking for a Senior Producer, Features to join our Marvel Strike Force team remotely in the United States or Canada on a remote basis.

At Scopely, we care deeply about what we do and want to inspire play every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.

Marvel Strike Force is Scopely's squad-based Hero Collector RPG, housing heroes and villains across the Marvel Universe. 

What You Will Do

As a Senior Producer, you’ll own the end-to-end feature development pipeline for MARVEL Strike Force - partnering with Product to turn strategy into a clear annual roadmap, then driving predictable, outcome-focused delivery across multiple cross-functional pods.  You’ll keep teams aligned on player experience, remove friction in how we build, and strengthen the bridge between Features and the Live Show so what we ship is operable and impactful within the live experience.

• Drive multi-team roadmaps and delivery across multiple pods/workstreams simultaneously
• Ensure cross-functional collaboration between Product, Design, UX, UI, Engineering and QA
• Drive stakeholder management as a core lever of delivery: ensure the right leaders are in the right conversations at the right time, align on outcomes/decisions early, and prevent late pivots
• Own and continuously improve the feature development pipeline across pods to reduce rework, simplify coordination, and make delivery more predictable over time - driving both process and mindset shifts
• Coach and manage feature producers to raise the bar on planning and execution

What We’re Looking For

• 6+ years of Game Production experience
• 2+ years of experience using Agile development methodologies
• 2+ years of cross-functional feature delivery from Pre-Production through Live release

Bonus Points

• Experience shipping gameplay features in F2P mobile/live service games
• Familiarity with validation loops (prototypes, playtests, A/B tests) and learning-driven iteration
• Experience bridging feature teams with Live Ops for ongoing operability
• Familiarity with Jira, Confluence, AirTable, Miro, etc.

Please ensure that the résumé/CV you attach is written in English.

Role: Hybrid Agile Delivery & Project Management and RTE [Bilingual]

Type: Hybrid

Location: Montreal, Quebec 

Summary

This role is responsible for driving the end‑to‑end delivery of complex, cross‑team initiatives by combining scaled Agile execution with strong project management discipline. It provides clear, executive‑level visibility and actionable insights to support informed decision‑making, enable predictable delivery, manage risks and dependencies, and foster aligned, high‑performing Agile teams.

Key Responsibilities

• Facilitate Program Increment (PI) Planning, Sprint Planning, Reviews, and Retrospectives
• Coach teams on Agile and Scaled Agile (SAFe or equivalent) practices
• Remove impediments and actively manage cross‑team dependencies
• Enable continuous improvement and delivery flow
• Drive continuous improvement and alignment
• Own integrated delivery plans, timelines, milestones, and dependencies
• Manage scope, risks, issues, assumptions, and decisions
• Track and report on delivery progress, forecasts, and financials
• Lead release readiness, change management, and governance checkpoints
• Ensure delivery adheres to enterprise standards and controls
• Prepare and present outcome‑focused delivery updates, risks, forecasts, and recommendations to executive leadership, translating complex delivery data into clear, actionable insights
• Provide concise status reporting, forecasts, and decision options
• Proactively escalate risks and propose mitigation strategies

Experience Profile (Ideal Candidate)

• Must have at least 7+ years in Agile at scale delivery (Experience as an RTE, Scrum Master)
• Must have at least 7+ years of direct work experience in a project management
• Must have certification such as PMP or similar
• Strong hands‑on experience with Jira, Confluence
• Comfortable operating in fast‑paced, highly visible environments
• Fluency in both official languages (French and English)

Use of Artificial Intelligence in Hiring: The Company may use artificial intelligence (AI) enabled tools to assist with certain aspects of the recruitment process, such as resume screening and candidate matching. All employment decisions are made by human reviewers. The Company uses AI responsibly and in compliance with applicable employment, privacy, data protection, and human rights laws of Ontario.

Note: This isn’t an active role right now, but we’re building a community of great talent for future opportunities at Caylent. If your background aligns with what we’re looking for, our team may reach out to learn more about you and explore potential future fits.

The Mission

We are seeking an exceptional Machine Learning Architect to join our growing Cloud Native Applications team. The right candidate is someone who has deep expertise in ML system design and is passionate about working with our customers, partners, and colleagues to drive innovation forward. Your mission will be to work alongside Caylent’s Engineers, Engineering Managers, and Project Managers to deliver AWS solutions across our diverse and forward-thinking customer base. You’ll work with the latest technologies and support customers looking to bring cutting-edge ideas to market.

Your Assignment

• You will be a mission control specialist, guiding Cayliens and Customers alike through Agile ceremonies like stand-ups, retrospectives, and more.
• You will translate customer requirements and into a workable backlog of tickets for engineers.
• Delegate tickets to a team of engineers in order to complete customer projects.
• Lead requirements gathering, backlog grooming, and architecture discussions.
• Apply your understanding of DevOps pipelines, including build automation, branching strategies, CI/CD, Infrastructure as Code, security, monitoring, logging, and alerting.
• Troubleshoot and resolve issues in customer dev, test, and production environments.
• Automate software testing at multiple levels (component, configuration item, subsystem, system) and monitor results.
• Write production quality code, including unit and integration tests. 
• Work with a team to deliver top-quality cloud native applications on AWS for customers.
• Clearly communicate and document your designs, processes, and procedures.
• You will demonstrate a passion to Stay Curious as you mentor peers, tackle new technologies, and learn from our word-class team of engineers.
• Coach and mentor less experienced teammates, coach and be mentored by world class engineers.

Your Qualifications

Core Consulting Qualifications 

Customer Experience 

• Confidently addresses client questions and identifies gaps in requirements with  proposed next steps. 
• Focus on delivering clear, actionable solutions that meet client goals

Collaboration 

• Facilitates alignment across stakeholders or technical priorities and deliverables.
• Navigates differing perspectives with professionalism to ensure shared understanding  and progress. 

Communication 

• Breaks down complex technical concepts for non-technical audiences in a clear, concise  manner. 
• Adapts communication style based on audience and context to improve clarity and decision-making. 

Technical Qualifications

• Experience with IaC tools (CloudFormation, CDK, Terraform).
• Expert level experience in Amazon SageMaker and ML libraries (TensorFlow, MXNet, PyTorch, Scikit-learn).
• Strong understanding of ML concepts: feature engineering, hyperparameter tuning, optimization strategies.
• Familiarity with MLOps tools (MLflow, Neptune, Comet).

Benefits 

• 100% remote work
• Medical Insurance for you and eligible dependents
• Generous holidays and flexible PTO
• Competitive phantom equity
• Paid for exams and certifications
• Peer bonus awards
• State of the art laptop and tools
• Equipment & Office Stipend
• Individual professional development plan
• Annual stipend for Learning and Development
• Work with an amazing worldwide team and in an incredible corporate culture

Base Salary Range: The expected base salary range for this position is CAD $152,000 - $171,000 per year, commensurate with experience and qualifications.

Additional Compensation Components: In addition to the base salary, the compensation package may include bonuses, commissions, equity, and other incentives. The specific components will vary depending on the role and individual and/or company performance.

This role may require up to 25% travel, depending on business needs. 

As the VP, Client Services, success in this role will be measured by leadership and oversight, cross-functional excellence, optimization of strategic accounts and overall client satisfaction and growth.  This position is focused on ensuring overall client satisfaction and fostering sustainable growth; this means leading a team to deliver exceptional service, orchestrating seamless collaboration across departments, and strategically nurturing key accounts to their fullest potential.

Responsibilities:

• Own overall revenue growth, retention, and long-term strategic direction for the pod, with full accountability for executive relationships and operational excellence across the portfolio.
• Drive revenue expansion through pipeline development, new opportunities, and cross-functional partnerships with Business Development, Product, and Technology.
• Lead pod-level planning across forecasting, resourcing, and investment decisions to support scalable, profitable growth.
• Set and champion a high-performance client services culture by holding senior leaders accountable for team outcomes, developing future leadership talent, and ensuring consistent excellence in delivery, collaboration, and client impact across the entire pod.
• Own P&L accountability, ensuring profitability, client satisfaction, and sustainable performance.
• Serve as a trusted strategic advisor to senior clients, shaping solutions that align to their business goals, unlock growth, and deliver measurable impact.
• Serve as the primary point of escalation for client issues, proactively resolving challenges, aligning internal teams, and ensuring delivery stays on track.
• Own the full scoping process for existing clients, leading proposal development and executive presentations to ensure strategic alignment, commercial rigor, and clear expectations for delivery.
• Conceptualize and pitch innovative, award-worthy strategies that translate company capabilities into actionable programs.
• Drive innovation through strategic roadmap development, AI-first workflows, and process transformation.
• Champion strong COE and cross-functional partnerships by fostering collaboration, improving processes, and ensuring alignment around shared goals and operational excellence.
• Lead a cohesive CSL team culture that prioritizes collaboration, knowledge-sharing, and mutual support to drive collective success against overall VN revenue goals.
• Lead portfolio pipeline governance and forecasting accuracy by ensuring disciplined HubSpot tracking and responsible for initial Kantata project setup, configuration, and resource assignment.
• Coach, mentor, and develop Directors and Account Directors to build high-performing teams
• Lead teams to define meaningful KPIs, deliver timely reporting, and produce high-quality, insight-driven decks for client presentations
• Represent the company as a thought leader at flagship events and within your vertical.

Qualifications and Skills:

• 10+ years of experience in client services or account management, preferably within a media, digital or social/influencer agency environment
• Demonstrated success in building, nurturing, and expanding strong relationships with key clients to gain a thorough understanding of their needs and strategic business goals.
• Proven experience managing key account metrics such as client satisfaction, revenue growth, and profitability, with a strong focus on delivering measurable results.
• Experience working in dynamic agency teams, driving strategic initiatives, scaling operations, and delivering impactful solutions that align with rapidly evolving business needs
• Experience working with high-growth companies and agency teams
• Passionate about efficiencies within operating environments
• Strong people leadership with extensive experience managing and developing high-performing accounts teams
• Ability to work in a fast-paced, deadline-driven environment utilizing agile methodology
• Self-driven, results-oriented with a positive outlook
• Possess strong written & verbal communication skills, interpersonal skills, ability to work independently, ability to work with a team, critical thinking, and organization skills

As the VP, Client Services, success in this role will be measured by leadership and oversight, cross-functional excellence, optimization of strategic accounts and overall client satisfaction and growth.  This position is focused on ensuring overall client satisfaction and fostering sustainable growth; this means leading a team to deliver exceptional service, orchestrating seamless collaboration across departments, and strategically nurturing key accounts to their fullest potential.

Responsibilities:

• Own overall revenue growth, retention, and long-term strategic direction for the pod, with full accountability for executive relationships and operational excellence across the portfolio.
• Drive revenue expansion through pipeline development, new opportunities, and cross-functional partnerships with Business Development, Product, and Technology.
• Lead pod-level planning across forecasting, resourcing, and investment decisions to support scalable, profitable growth.
• Set and champion a high-performance client services culture by holding senior leaders accountable for team outcomes, developing future leadership talent, and ensuring consistent excellence in delivery, collaboration, and client impact across the entire pod.
• Own P&L accountability, ensuring profitability, client satisfaction, and sustainable performance.
• Serve as a trusted strategic advisor to senior clients, shaping solutions that align to their business goals, unlock growth, and deliver measurable impact.
• Serve as the primary point of escalation for client issues, proactively resolving challenges, aligning internal teams, and ensuring delivery stays on track.
• Own the full scoping process for existing clients, leading proposal development and executive presentations to ensure strategic alignment, commercial rigor, and clear expectations for delivery.
• Conceptualize and pitch innovative, award-worthy strategies that translate company capabilities into actionable programs.
• Drive innovation through strategic roadmap development, AI-first workflows, and process transformation.
• Champion strong COE and cross-functional partnerships by fostering collaboration, improving processes, and ensuring alignment around shared goals and operational excellence.
• Lead a cohesive CSL team culture that prioritizes collaboration, knowledge-sharing, and mutual support to drive collective success against overall VN revenue goals.
• Lead portfolio pipeline governance and forecasting accuracy by ensuring disciplined HubSpot tracking and responsible for initial Kantata project setup, configuration, and resource assignment.
• Coach, mentor, and develop Directors and Account Directors to build high-performing teams
• Lead teams to define meaningful KPIs, deliver timely reporting, and produce high-quality, insight-driven decks for client presentations
• Represent the company as a thought leader at flagship events and within your vertical.

Qualifications and Skills:

• 10+ years of experience in client services or account management, preferably within a media, digital or social/influencer agency environment
• Demonstrated success in building, nurturing, and expanding strong relationships with key clients to gain a thorough understanding of their needs and strategic business goals.
• Proven experience managing key account metrics such as client satisfaction, revenue growth, and profitability, with a strong focus on delivering measurable results.
• Experience working in dynamic agency teams, driving strategic initiatives, scaling operations, and delivering impactful solutions that align with rapidly evolving business needs
• Experience working with high-growth companies and agency teams
• Passionate about efficiencies within operating environments
• Strong people leadership with extensive experience managing and developing high-performing accounts teams
• Ability to work in a fast-paced, deadline-driven environment utilizing agile methodology
• Self-driven, results-oriented with a positive outlook
• Possess strong written & verbal communication skills, interpersonal skills, ability to work independently, ability to work with a team, critical thinking, and organization skills

About Inspiren

Inspiren offers the most complete and connected ecosystem in senior living. Founded by Michael Wang, a former Green Beret turned cardiothoracic nurse, Inspiren proves that compassionate care and technology can coexist - bringing peace of mind to residents, families, and staff.

Our integrated solutions seamlessly fit into existing workflows, capturing everything happening within a community. Backed by nurse specialists and powerful analytics, we provide the data operators need to make informed clinical and operational decisions - driving efficiency, profitability, and better care outcomes.

About the Role

As our Head of Talent Acquisition, you will be the lead architect of our talent engine during a critical phase of hyper-growth. This isn't just about filling seats; you will be a "talent strategist" who recognizes that in a high-growth environment, the quality of our hires is the single most important lever for our success.

This is a foundational leadership hire. You will be responsible for evolving our recruiting function into a proactive, data-driven machine. Partnering with your recruiters and the HRBP function, you will design the sourcing strategies, interview frameworks, and candidate experiences that define how the world perceives our brand. Your mission is to ensure that as we scale, we don't just grow our headcount—we raise our talent bar.

What You Will Do

• Build the Recruiting Playbook: Enhance the end-to-end talent acquisition framework. You’ll define our "standard of excellence" for sourcing, interviewing, and closing top-tier talent.
• Elevate HM Partnerships: Coach the recruiting team to lead with influence and authority. You will define and uphold the “Service Level Agreements” (SLAs) for hiring managers, acting as the primary escalation point to resolve friction and ensure the business remains an active, accountable partner in the hiring process.
• Optimize the Pipeline: Own the recruiting tech stack and ecosystem. You will audit our pipeline practices, automate the "busy work," and ensure a high-velocity funnel.
• Employer Branding: Lead the charge on telling our story. You’ll ensure our mission and culture are reflected at every touchpoint, from the initial outreach to the final offer letter.
• Data-Driven Leadership: Use recruiting analytics (time-to-hire, pass-through rates, source of hire) to identify friction points and drive continuous improvement in our process.
• Candidate Experience: Ensure every applicant - whether they are hired or not - leaves their interaction with us feeling respected and inspired. You will champion a candidate first philosophy.
• Talent Scouting: Directly manage the full-cycle recruitment for high-impact leadership roles while mentoring a growing team of recruiters and coordinators.

About You

• Experience: 8-10+ years of full-cycle recruiting experience, with at least 3+ years leading a talent team or "vibe-checking" high-growth teams in a SaaS or Tech environment.
• Tech Enablement Expert: You don't just use an ATS; you master it. You know how to leverage technology and AI workflows to speed up the "downselect" without losing the human touch.
• Relationship Architect: You have a "sixth sense" for talent and the ability to influence senior leaders on hiring decisions through a blend of intuition and data.
• Agile Mindset: You are energized by the "beautiful chaos" of a startup. You can pivot from a strategy meeting to a sourcing sprint without missing a beat.
• Equity & Inclusion: You don't view DE&I as a checklist, but as a core requirement for building a resilient, innovative company.
• Mission-Obsessed: You are genuinely excited about our impact and can translate that passion into a compelling narrative that wins over passive candidates.

Details

• The annual salary for this role is $230,000-$280,000 + equity + benefits (including medical, dental, and vision) 
• Flexible PTO
• Location: Remote, US or Canada - NYC preferred

About the role

We are an engineering and manufacturing company based in Toronto, specializing in [briefly add your products/industry: e.g., “high‑reliability electronic assemblies for industrial and OEM customers”]. We are looking for a Senior Manager, SMT & Assembly Operations to lead our Surface Mount Technology (SMT) lines and Assembly team.

In this role, you will own day‑to‑day operations for SMT and Assembly, lead a cross-functional team of supervisors/technicians/operators, and drive continuous improvement in throughput, quality, and cost. You will be a key member of the operations leadership team and a partner to Engineering, Quality, Supply Chain, and Sales..

Key Responsibilities:

Operational Leadership

• Lead end‑to‑end operations for two SMT lines and downstream Assembly (mechanical and electro‑mechanical) and being hands-on in daily activities.

• Ensure production plans and customer delivery commitments are met (OTD, lead time, throughput).

• Develop and manage daily/weekly production schedules in collaboration with Operations.

• Monitor key production metrics (yield, scrap, rework, uptime, changeover time) and take corrective action where needed.

• Ensure effective handoff and coordination between SMT, AOI/inspection, test, and final assembly.

People Leadership

• Lead, mentor, and develop the team of approximately 15 people.

• Set clear goals and expectations; provide regular feedback, coaching, and annual performance reviews.

• Build a culture of safety, accountability, and continuous improvement on the shop floor.

• Drive cross‑training and skills development to increase flexibility and reduce single‑point dependencies.

• Organize workforce planning, recruitment, onboarding, and succession planning.

Quality & Compliance

• Partner closely with Operations and Engineering to maintain and improve first-pass yield and reduce defects, escapes, and rework.

• Experience with relevant standards (e.g., IPC‑A‑610, ISO 9001, customer-specific requirements) and internal procedures.

• Support and lead root cause analysis and corrective/preventive actions (RCA, 8D, 5 Whys, fishbone, etc.).

• Experience in good manufacturing practices (GMP), ESD control, and proper handling of components and assemblies.

• Support internal and external audits and customer visits as the operations lead.

Continuous Improvement & Engineering Support

• Drive continuous improvement, incl. using initiatives like Lean, Kaizen, and others.

• Optimize line setup, changeover, and balancing to maximize throughput and minimize downtime.

• Evaluate and implement new equipment, tools, and technologies for SMT and Assembly.

• Help standardizing work instructions, process parameters, and best practices across lines and shifts.

Safety & Facilities

• Ensure a safe working environment and reinforce adherence to all health & safety policies and regulations.

• Conduct regular safety walks, risk assessments, and incident investigations as needed.

• Partner with Facilities/Maintenance to ensure equipment uptime, preventive maintenance, and quick response to breakdowns.

Budget & Reporting

• Contribute to annual budgeting for labor, equipment, and operational expenses for SMT and Assembly.

• Manage labor utilization and overtime to meet production goals within budget.

• Prepare and present regular reports on KPIs (OTD, yield, scrap, productivity, etc.) to senior leadership.

• Identify cost‑reduction opportunities while maintaining or improving quality and delivery.

Qualifications:

Education

• Bachelor’s degree in Engineering, Manufacturing, Operations Management, or a related field;

  • A diploma combined with strong relevant experience will also be considered.

Experience

• 8+ years of experience in electronics manufacturing, with 3–5+ years in a leadership/management role.

• Good understanding in of the SMT production line process (e.g., screen printers, pick‑and‑place machines, reflow ovens, AOI) and Assembly operations.

• Proven track record leading teams in a high‑mix/low‑to‑mid‑volume environment.

• Demonstrated experience improving OTD, quality, and cost through Lean/CI initiatives.

Technical Skills

• Strong knowledge of SMT processes, PCB assembly, and related quality standards.

• Understanding of mechanical assembly, box‑build, and system integration processes.

• Familiarity with production planning and scheduling, ERP/MRP systems, and shop‑floor data collection.

• Experience interpreting engineering drawings, BOMs, and work instructions.

• Experience with manufacturing dashboards/KPIs.

Leadership & Soft Skills

• Strong people leadership skills with the ability to motivate and coach diverse teams.

• Excellent problem‑solving and decision‑making skills; comfortable working with data and KPIs.

• Strong communication skills, both written and verbal.

• Highly organized, with the ability to manage multiple priorities in a fast‑paced environment.

• Collaborative mindset, able to work cross‑functionally with Engineering, Quality, Supply Chain, and Sales.

What We Offer

• Competitive salary and performance‑based bonus.

• Comprehensive benefits package (health, dental, vision, etc.).

• RRSP/retirement contributions (adjust as applicable).

• Opportunities for career growth and professional development.

• A collaborative environment where operations, engineering, and manufacturing work closely together to deliver high‑quality products.

With our growing customer base and our expansion into new markets and use cases, we have more to build than ever at Affinity as we execute on our vision to put relationship intelligence at every professional's fingertips.

Reporting to the VP of Engineering, you will be leading a team that drives the platform’s Relationship Intelligence engine, which is the core engine that enables Affinity’s users to unlock the power of their network. This is a high-scale and complex domain that handles ingestion and processing of billions of interactions, and distills them to actionable insights and visualizations that drive dealmaking for users. You will help define the technical roadmap and implementation for the future of our product and guide the team to build scalable features and functionality end-to-end. This is a hands-on role; in addition to leading the team, you'll also be an active contributor.

Location: Toronto, Ontario

What you’ll be doing:

• Through cross-team collaboration with Product Management and Design, define the roadmap that makes up the Relationship Intelligence engine and features.
• Lead, coach, mentor and inspire a team that owns applications that are critical to the success of our customers and our business.
• Own the delivery of a delightful, reliable platform and user experience to our users around the world through rapid cycles of development and iteration.
• Lead Agile processes like daily standups, sprint plannings, demos and retrospectives.
• Champion AI tools and best practices, keeping current with the rapidly changing landscape, in order to enable high degrees of team efficiency and output, and create a learning environment for team members to continuously develop skills.
• Be an active contributor. You’ll have the time to build meaningful features alongside your team.
• Drive complex technical, architecture, design, and product discussions.
• Identify and fill gaps on the team, and create the processes necessary for the team’s success.
• Scale the team by hiring additional talented engineers to provide the necessary velocity to meet the team’s goals.

Qualifications

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Affinity, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t perfectly align with the qualifications above, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Required:

• You have 8+ years of experience working in a full-stack software engineering role, building scalable web applications with large volumes of data and rich visualizations.
• You have 3+ years in an engineering management role or technical leadership role, providing mentorship and coaching in a formal setting.  
• You have experience leading high-performing engineering teams.
• You have experience working with complex SaaS platforms.
• You have excellent communication skills.
• You take pride in delivering an exceptionally high-quality product in terms of the functionality you provide to consumers, as well as the platform’s overall performance and reliability.
• You are passionate about helping engineers at all levels develop new skills and advance their careers. 
• You're excited to work collaboratively within engineering and across functional teams.
• You’re eager to contribute your ideas and experiences to help Affinity continuously improve as a product and company.

Nice to have:

• Experience working with Ruby, React, TypeScript or Postgres.
• Experience working with CRM-type applications and high scale data model design
• Experience building data-intensive applications.

Tech stack

Our platform is built with React and TypeScript on the front end, and with Ruby and Postgres on the back end. Our infrastructure is hosted by AWS and runs on Kubernetes. 

What you’ll enjoy at Affinity:

• We live our values: As owners, we take pride in everything we do. We embrace a growth mindset, engage in respectful candor, act as playmakers, and "taste the soup" by diving deep into experiences to create the best outcomes for our colleagues and clients.
• Health Benefits: We cover both you and your dependents' extended health benefit premiums and offer flexible personal & sick days to support your well-being.
• Retirement Planning: We offer an RRSP plan to help you plan for your future.
• Learning & Development: We provide an annual education budget and a comprehensive L&D program.
• Wellness Support: We reimburse monthly for things like home internet, meals, and wellness memberships/equipment to support your overall health and happiness.
• Team Connection: Virtual team-building activities and socials to keep our team connected, because building strong relationships is key to succes.

Please note that the role compensation details below reflect the base salary only and do not include any equity, or benefits. This represents the salary range that Affinity believes, in good faith, at the time of this posting, that it will pay for the posted job. 

A reasonable estimate of the current range is $176,000 to $220,000 CAD. Within the range, individual pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant.

At Affinity, we may use artificial intelligence (AI) tools as part of our recruitment process to help screen and evaluate candidate applications. While AI assists our hiring team in managing applications efficiently, it never replaces decisions made by real people. We are committed to fair and transparent hiring practices, and our AI tools are regularly monitored to ensure they support—not replace—human judgment. 

Additional Information:

• This job posting represents an active vacancy that we are currently seeking to fill.

THE ROLE
TripArc builds and operates the technology platform that powers travel agencies and advisor networks across North America. The platform is complex, the pace is real, and quality assurance sits at the heart of everything that ships. This is not a maintenance role — it’s a leadership position at the center of an organization that is actively transforming, with the scope and visibility to match.

The QA Manager leads this function: owning day-to-day QA operations across multiple product pods, managing a distributed team, and keeping release quality high while the platform underneath is actively evolving. This is a hands-on leadership role — you will be in the work, not above it, collaborating directly with Development, DevOps, Product, and Delivery.

The ideal candidate brings deep QA leadership experience, strong technical instincts, and the professional maturity to operate effectively across a complex, multi-pod organization — including the ability to coach a team on AI-assisted quality workflows and what effective testing looks like when AI is generating the product being tested.

WHAT WE DO
TripArc’s development teams use AI coding tools — Claude, GitHub Copilot, and similar — as a standard part of their workflow. Familiarity with Claude is expected. We expect our QA Manager to actively champion AI-assisted quality practices: understanding how these tools change velocity and risk profiles, designing quality gates accordingly, and coaching the team on sustainable AI-native testing approaches. Candidates who have built or evolved QA practices for AI-assisted engineering teams will stand out.

WHAT YOU'LL DO

• Release Management & Reporting
  –    Own QA readiness end-to-end across all active pods — scope validation, effort estimation, risk identification, environment readiness, and sign-off
  –    Track testing progress, defect trends, and quality risks; translate signals into clear, actionable status updates for both teams and leadership
  –    Manage release plans in collaboration with the Release Manager and Product Owners, and maintain accurate risk and decision trackers
• Cross-Functional Collaboration & Delivery
  –    Coordinate across QA Analysts, Developers, Product Managers, DevOps, and Delivery through Agile ceremonies, 1:1s, and cross-team syncs — aligning priorities, surfacing risks, and removing blockers
  –    Review sprint and release boards across pods for ticket quality, acceptance criteria completeness, and QA coverage; lead conflict resolution and production issue investigations when they arise
  –    Use JIRA and Git data to identify patterns, flag systemic quality gaps, and drive structural improvements across pods
• People Management
  –    Manage workload, hiring, onboarding, and performance across a geographically distributed QA team including contractors sourced through external staffing vendors
  –    Support QA Leads and Senior QA Analysts in coaching and developing junior team members; set team priorities and provide clear direction during high-pressure periods
• Automation, Tooling & Continuous Improvement
  –    Oversee Automation QA Engineers across pods — reviewing coverage, removing blockers, and contributing to framework decisions (Playwright strongly preferred) and CI/CD integration
  –    Bring sufficient automation depth to evaluate the work of automation engineers, challenge coverage decisions, and contribute credibly to framework and tooling discussions
  –    Lead adoption of AI-assisted QA practices and own tooling evaluation, vendor assessment, and continuous improvement initiatives across the QA function
  –    Define what effective QA looks like when AI-generated content and non-deterministic outputs are part of what’s being tested
• Operational Availability
  –    Manage urgent and unplanned requests under pressure; this role requires flexibility to support occasional late-evening deployments as part of the platform’s release cadence

WHO YOU ARE

• 5+ years in software QA, with at least 3 years managing teams of 10 or more — including distributed or offshore resources
• Hands-on experience with Playwright and TypeScript, sufficient to lead and evaluate the work of automation engineers, make credible framework decisions, and contribute meaningfully to CI/CD integration
• Working knowledge of SQL, API testing tools (Postman, Swagger), browser DevTools, and CI/CD pipelines - enough to support production incident investigation, evaluate team output, and contribute credibly to technical discussions
• Strong Agile delivery fluency (Scrum and Kanban), release management ownership, and a track record of reducing defect escape rates
• Excellent cross-functional communication — able to translate technical quality signals into business language and coach upward as well as downward
• Background in travel technology, complex platform ecosystems, or multi-pod delivery environments is strongly preferred

Additional Assets:

• Experience evaluating and adopting AI-powered testing capabilities — and opinions about how to use them well
• Experience with staff augmentation vendors and contractor relationship management

TOOLS & ENVIRONMENT
JIRA · Xray · Playwright · Selenium · Postman · Swagger · SQL · CI/CD pipelines · Claude · GitHub Copilot

WHY TRIPARC
TripArc’s platform is in a period of genuine transformation — new pods, new products, and AI-generated content being introduced at scale. The QA Manager who joins now will help define what quality means in that context, not inherit a playbook that already exists. For a QA leader who wants real influence over standards, tooling, and team culture — and who is energised by complexity rather than deterred by it — this is a consequential role at the right moment.

We provide a competitive compensation package with a strong pay for performance rewards approach. Employees have the opportunity to participate in incentive programs and compensation tied to business and individual performance. The expected compensation range for this role is $110,000 to $130,000.

The actual compensation may vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

#LI-Hybrid

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

With our growing customer base and our expansion into new markets and use cases, we have more to build than ever at Affinity as we execute on our vision to put relationship intelligence at every professional's fingertips.

Reporting to the Sr Director of Engineering, you will be leading and scaling out a team that oversees the customer-facing features of the core Affinity CRM product. You will help define the technical roadmap and implementation for the future of our product and guide the team to build scalable features and functionality end-to-end. This is a hands-on role; in addition to leading the team, you'll also be an active contributor.

The core application engineering team has a wide breadth of responsibility at Affinity. They not only deliver end-to-end features for our CRM product but also work on core data models and build ways to performantly surface data to our customers. We are looking for a Senior Engineering Manager who values career development, mentorship and will support the team as we scale. 

Location: Toronto, Ontario

What you’ll be doing:

• Through cross-team collaboration with Product Management and Design, define the roadmap that makes up the Affinity CRM product.
• Lead, coach, mentor and inspire a team that owns applications that are critical to the success of our customers and our business.
• Own the delivery of a delightful, reliable user experience to our users around the world through rapid cycles of development and iteration.
• Lead Agile processes like daily standups, sprint plannings, demos and retrospectives.
• Champion AI tools and best practices, keeping current with the rapidly changing landscape, in order to enable high degrees of team efficiency and output, and create a learning environment for team members to continuously develop skills.
• Be an active contributor. You’ll have the time to build meaningful features alongside your team.
• Drive complex technical, architecture, design, and product discussions.
• Identify and fill gaps on the team, and create the processes necessary for the team’s success.
• Scale the team by hiring additional talented engineers to provide the necessary velocity to meet the team’s goals.

Qualifications

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Affinity, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t perfectly align with the qualifications above, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Required:

• You have 10+ years of experience working in a full-stack software engineering role, building scalable web applications with large volumes of data and rich visualizations.
• You have 5+ years in an engineering management role or technical leadership role, providing mentorship and coaching in a formal setting.  
• You have experience leading high-performing engineering teams.
• You have experience working with complex SaaS platforms.
• You have excellent communication skills.
• You take pride in delivering an exceptionally high-quality product in terms of the functionality you provide to consumers, as well as the platform’s overall performance and reliability.
• You are passionate about helping engineers at all levels develop new skills and advance their careers. 
• You're excited to work collaboratively within engineering and across functional teams.
• You’re eager to contribute your ideas and experiences to help Affinity continuously improve as a product and company.

Nice to have:

• Experience working with Ruby, React, or PostgreSQL.
• Experience working with CRM-type applications and high scale data model design
• Experience building data-intensive applications.

Tech stack

Our platform is built with React and TypeScript on the front end, and with Ruby and PostgreSQL on the back end. Our infrastructure is hosted by AWS and runs on Kubernetes. 

What you’ll enjoy at Affinity:

• We live our values: As owners, we take pride in everything we do. We embrace a growth mindset, engage in respectful candor, act as playmakers, and "taste the soup" by diving deep into experiences to create the best outcomes for our colleagues and clients.
• Health Benefits: We cover both you and your dependents' extended health benefit premiums and offer flexible personal & sick days to support your well-being.
• Retirement Planning: We offer an RRSP plan to help you plan for your future.
• Learning & Development: We provide an annual education budget and a comprehensive L&D program.
• Wellness Support: We reimburse monthly for things like home internet, meals, and wellness memberships/equipment to support your overall health and happiness.
• Team Connection: Virtual team-building activities and socials to keep our team connected, because building strong relationships is key to succes.

Please note that the role compensation details below reflect the base salary only and do not include any equity, or benefits. This represents the salary range that Affinity believes, in good faith, at the time of this posting, that it will pay for the posted job. 

A reasonable estimate of the current range is $196,000 to $245,000 CAD. Within the range, individual pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant.

At Affinity, we may use artificial intelligence (AI) tools as part of our recruitment process to help screen and evaluate candidate applications. While AI assists our hiring team in managing applications efficiently, it never replaces decisions made by real people. We are committed to fair and transparent hiring practices, and our AI tools are regularly monitored to ensure they support—not replace—human judgment. 

Additional Information:

• This job posting represents an active vacancy that we are currently seeking to fill.

Job Description

So, what will your new role look like?

You are a hands-on engineering leader who builds great teams and ships great software. As Software Development Manager, you will build a new team from the ground up focused on modernizing ShareGate's architecture, setting the technical direction, staying close to the code, and earning the trust of your engineers.

This is not a purely people-management role. We expect you to lead from the front. 

Responsibilities:

• Build and shape a new team from the ground up, hiring, onboarding, and developing engineers who will own modernization work.
• Define and drive the technical direction for re-architecting and modernizing ShareGate's platform.
• Oversee the full software development lifecycle, from planning and execution to hands-on contributions in code, design, and quality.
• Drive engineering excellence across testing, security, observability, reliability, and performance, while optimizing delivery flow through CI/CD, automation, and tooling standards.
• Set clear expectations, manage technical debt pragmatically, and communicate trade-offs transparently with stakeholders.
• Coach and develop team members through technical challenges, 1:1s, performance reviews, and a culture of continuous learning and knowledge sharing.
• Partner closely with Product and Design to frame, scope, and deliver high-value, pragmatic solutions while anticipating risks.
• Play an active role in departmental strategic planning and contribute to key cross-team initiatives.

What does your future team look like? 

You will be building this team from scratch, which means you will have a direct hand in shaping its culture, technical standards, and ways of working from day one. The team's mandate is modernization, tackling the architectural work that sets ShareGate up for the next chapter of its growth. You will also be part of a broader engineering leadership group, collaborating on shared challenges and departmental goals.

Qualifications  

• 3+ years as a Software Development Manager, with a strong background as a software developer.
• Bachelor's degree in computer science or a related field, or equivalent experience.
• A background in leadership or management training is a plus.
• Proven experience leading modernization efforts, including legacy migration, re-architecture, or meaningful technical debt reduction at scale.
• Deep engineering fundamentals: able to set standards, review work credibly, and raise the bar across a team.
• Experience building teams, not just managing them, hiring, onboarding, and developing engineers from the ground up.
• A track record of developing engineers, influencing peers and directors, and collaborating effectively with Product and Design.
• Comfortable with Agile, whether Scrum, Kanban, or Lean, and pragmatic about how you apply it.

Salary range: $145K–$185K CAD.
This range reflects our Canada-wide compensation scale. Final offers may be adjusted based on the candidate’s region to align with local market conditions.

Job Description

So, what will your new role look like?

You are a hands-on engineering leader who builds great teams and ships great software. As Software Development Manager, you will build a new team from the ground up focused on modernizing ShareGate's architecture, setting the technical direction, staying close to the code, and earning the trust of your engineers.

This is not a purely people-management role. We expect you to lead from the front. 

Responsibilities:

• Build and shape a new team from the ground up, hiring, onboarding, and developing engineers who will own modernization work.
• Define and drive the technical direction for re-architecting and modernizing ShareGate's platform.
• Oversee the full software development lifecycle, from planning and execution to hands-on contributions in code, design, and quality.
• Drive engineering excellence across testing, security, observability, reliability, and performance, while optimizing delivery flow through CI/CD, automation, and tooling standards.
• Set clear expectations, manage technical debt pragmatically, and communicate trade-offs transparently with stakeholders.
• Coach and develop team members through technical challenges, 1:1s, performance reviews, and a culture of continuous learning and knowledge sharing.
• Partner closely with Product and Design to frame, scope, and deliver high-value, pragmatic solutions while anticipating risks.
• Play an active role in departmental strategic planning and contribute to key cross-team initiatives.

What does your future team look like? 

You will be building this team from scratch, which means you will have a direct hand in shaping its culture, technical standards, and ways of working from day one. The team's mandate is modernization, tackling the architectural work that sets ShareGate up for the next chapter of its growth. You will also be part of a broader engineering leadership group, collaborating on shared challenges and departmental goals.

Qualifications  

• 3+ years as a Software Development Manager, with a strong background as a software developer.
• Bachelor's degree in computer science or a related field, or equivalent experience.
• A background in leadership or management training is a plus.
• Proven experience leading modernization efforts, including legacy migration, re-architecture, or meaningful technical debt reduction at scale.
• Deep engineering fundamentals: able to set standards, review work credibly, and raise the bar across a team.
• Experience building teams, not just managing them, hiring, onboarding, and developing engineers from the ground up.
• A track record of developing engineers, influencing peers and directors, and collaborating effectively with Product and Design.
• Comfortable with Agile, whether Scrum, Kanban, or Lean, and pragmatic about how you apply it.

Salary range: $145K–$185K CAD.
This range reflects our Canada-wide compensation scale. Final offers may be adjusted based on the candidate’s region to align with local market conditions.

THE ROLE
TripArc builds and operates the technology platform that powers travel agencies and advisor networks across North America. The platform is complex, the pace is real, and quality assurance sits at the heart of everything that ships. This is not a maintenance role — it’s a leadership position at the center of an organization that is actively transforming, with the scope and visibility to match.

The QA Manager leads this function: owning day-to-day QA operations across multiple product pods, managing a distributed team, and keeping release quality high while the platform underneath is actively evolving. This is a hands-on leadership role — you will be in the work, not above it, collaborating directly with Development, DevOps, Product, and Delivery.

The ideal candidate brings deep QA leadership experience, strong technical instincts, and the professional maturity to operate effectively across a complex, multi-pod organization — including the ability to coach a team on AI-assisted quality workflows and what effective testing looks like when AI is generating the product being tested.

WHAT WE DO
TripArc’s development teams use AI coding tools — Claude, GitHub Copilot, and similar — as a standard part of their workflow. Familiarity with Claude is expected. We expect our QA Manager to actively champion AI-assisted quality practices: understanding how these tools change velocity and risk profiles, designing quality gates accordingly, and coaching the team on sustainable AI-native testing approaches. Candidates who have built or evolved QA practices for AI-assisted engineering teams will stand out.

WHAT YOU'LL DO

• Release Management & Reporting
  –    Own QA readiness end-to-end across all active pods — scope validation, effort estimation, risk identification, environment readiness, and sign-off
  –    Track testing progress, defect trends, and quality risks; translate signals into clear, actionable status updates for both teams and leadership
  –    Manage release plans in collaboration with the Release Manager and Product Owners, and maintain accurate risk and decision trackers
• Cross-Functional Collaboration & Delivery
  –    Coordinate across QA Analysts, Developers, Product Managers, DevOps, and Delivery through Agile ceremonies, 1:1s, and cross-team syncs — aligning priorities, surfacing risks, and removing blockers
  –    Review sprint and release boards across pods for ticket quality, acceptance criteria completeness, and QA coverage; lead conflict resolution and production issue investigations when they arise
  –    Use JIRA and Git data to identify patterns, flag systemic quality gaps, and drive structural improvements across pods
• People Management
  –    Manage workload, hiring, onboarding, and performance across a geographically distributed QA team including contractors sourced through external staffing vendors
  –    Support QA Leads and Senior QA Analysts in coaching and developing junior team members; set team priorities and provide clear direction during high-pressure periods
• Automation, Tooling & Continuous Improvement
  –    Oversee Automation QA Engineers across pods — reviewing coverage, removing blockers, and contributing to framework decisions (Playwright strongly preferred) and CI/CD integration
  –    Bring sufficient automation depth to evaluate the work of automation engineers, challenge coverage decisions, and contribute credibly to framework and tooling discussions
  –    Lead adoption of AI-assisted QA practices and own tooling evaluation, vendor assessment, and continuous improvement initiatives across the QA function
  –    Define what effective QA looks like when AI-generated content and non-deterministic outputs are part of what’s being tested
• Operational Availability
  –    Manage urgent and unplanned requests under pressure; this role requires flexibility to support occasional late-evening deployments as part of the platform’s release cadence

WHO YOU ARE

• 5+ years in software QA, with at least 3 years managing teams of 10 or more — including distributed or offshore resources
• Hands-on experience with Playwright and TypeScript, sufficient to lead and evaluate the work of automation engineers, make credible framework decisions, and contribute meaningfully to CI/CD integration
• Working knowledge of SQL, API testing tools (Postman, Swagger), browser DevTools, and CI/CD pipelines - enough to support production incident investigation, evaluate team output, and contribute credibly to technical discussions
• Strong Agile delivery fluency (Scrum and Kanban), release management ownership, and a track record of reducing defect escape rates
• Excellent cross-functional communication — able to translate technical quality signals into business language and coach upward as well as downward
• Background in travel technology, complex platform ecosystems, or multi-pod delivery environments is strongly preferred

Additional Assets:

• Experience evaluating and adopting AI-powered testing capabilities — and opinions about how to use them well
• Experience with staff augmentation vendors and contractor relationship management

TOOLS & ENVIRONMENT
JIRA · Xray · Playwright · Selenium · Postman · Swagger · SQL · CI/CD pipelines · Claude · GitHub Copilot

WHY TRIPARC
TripArc’s platform is in a period of genuine transformation — new pods, new products, and AI-generated content being introduced at scale. The QA Manager who joins now will help define what quality means in that context, not inherit a playbook that already exists. For a QA leader who wants real influence over standards, tooling, and team culture — and who is energised by complexity rather than deterred by it — this is a consequential role at the right moment.

We provide a competitive compensation package with a strong pay for performance rewards approach. Employees have the opportunity to participate in incentive programs and compensation tied to business and individual performance. The expected compensation range for this role is $110,000 to $130,000.

The actual compensation may vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

#LI-Hybrid

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.