We are now looking for an ambitious talent to join our team as a Sales Operations Analyst. In this role you will support our Sales and Revenue teams by making data easier to understand and processes run more smoothly. You’ll help with reporting, analysis, and day-to-day operations to bring more visibility and consistency across the sales lifecycle. You’ll play an important part in helping the team make better decisions and work more efficiently all while contributing to overall sales success.

At Cision, we build software that supports large-scale, global enterprise infrastructure. Our teams enable platform, operations, and engineering groups with tools that improve visibility, reliability, automation, and decision-making across complex systems.
We are seeking a Staff Full Stack Software Engineer to lead the design and delivery of internal platforms used by enterprise infrastructure teams. This is a senior individual contributor role for an engineer who thrives in ambiguity, works independently, and owns systems end-to-end—from architecture through production operations.
You will operate as a technical leader within the team, influencing design decisions, setting engineering standards, and delivering high-impact solutions across backend services, data pipelines, and user-facing applications.

What You’ll Do
• Architect, build, and own full-stack software platforms supporting enterprise infrastructure and operations teams.
• Lead the technical design of systems that ingest, process, analyze, and expose infrastructure and operational data at scale.
• Develop backend services and APIs for data collection, enrichment, and querying.
• Build and maintain web interfaces with advanced search, filtering, and usability tailored for technical users.
• Design and implement ETL and data processing pipelines for structured and semi-structured data sources.
• Ensure applications are fully containerized and production-ready using Docker and Kubernetes-based deployment models.
• Act as a technical authority on system design, performance, reliability, and maintainability.
• Collaborate with platform, infrastructure, security, and product stakeholders to shape solutions aligned with long-term platform strategy.
• Set and uphold engineering best practices around testing, code quality, documentation, and operational readiness.
• Review designs and code across the team, providing clear guidance and raising the overall technical bar.
• Identify systemic issues, reduce technical debt, and proactively improve platform scalability and developer experience.

What You’ll Bring
• Extensive experience as a Staff or Senior Full Stack Software Engineer working on complex, production systems.
• Proven ability to operate independently in ambiguous problem spaces and drive solutions to completion.
• Strong backend engineering experience, including API design and data-intensive services.
• Experience building data-driven applications involving ingestion, transformation, and analysis.
• Proficiency in one or more backend languages such as C#, Python, Go, or Java.
• Strong SQL skills and experience with relational databases.
• Hands-on experience with Docker and containerized application delivery.
• Solid understanding of distributed systems fundamentals and cloud-native application design.
• Experience working with CI/CD pipelines and modern software development workflows.
• Excellent technical judgment, communication skills, and ability to influence without authority.

Preferred Experience
• Experience designing and operating systems on Kubernetes.
• Familiarity with PostgreSQL, MySQL, or similar databases.
• Experience with ETL pipelines, analytics platforms, or operational data tooling.
• Exposure to cloud platforms such as GCP or AWS.
• Background building internal platforms or tools for infrastructure, SRE, DevOps, or platform engineering teams.
• Understanding of observability, cost optimization, reliability engineering, or infrastructure automation.
Education & Experience
• Bachelor’s degree in Computer Science or a related field, or equivalent practical experience.
• Typically 10+ years of professional software engineering experience, with demonstrated ownership of large or critical systems.

Brandwatch is looking for a new member for the Measure team. You will be part of a cross-functional and autonomous product team responsible to provide solutions for performance monitoring and analytics in social media like Facebook, Instagram, Twitter, LinkedIn, TikTok, YouTube. 

As Backend Engineer in Brandwatch, you will be working with the latest LTS versions of Java and Spring. You will work with the most influential social networks in the world. Consume and store data from their APIs at scale. You will create rest APIs which expose social media KPIs to our customers. You will design and work with a scalable microservice architecture. 

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate. 

Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow. 

Empower your impact at Cision. Be seen, be understood, be you. 

This role plays a key part in the administration, analysis, and execution of global compensation programs, including salary structures, incentive plans, and annual compensation cycles. The position provides compensation analysis, job architecture governance, and support for compensation planning activities to ensure pay practices remain competitive, equitable, and aligned with the organisation’s compensation philosophy and frameworks.

What you'll do:

• Support the execution and administration of global compensation programs and annual compensation cycles, including merit planning, promotions, bonus planning, and incentive processes.
• Conduct compensation analysis such as pay equity reviews, market benchmarking, compa-ratio analysis, and compensation modelling to support informed pay decisions.
• Review and validate compensation recommendations to ensure alignment with compensation philosophy, salary structures, internal equity, and budget guidelines.
• Participate in external compensation surveys, including job matching, data validation, submission, and interpretation of market results to help shape compensation strategies.
• Support the development, maintenance, and governance of job architecture, including job structures, grades, levelling, and compensation frameworks.
• Prepare compensation reports, dashboards, modelling, and analysis to support annual compensation planning, bonus funding, workforce planning, and leadership decision-making.
• Maintain compensation data integrity and ensure compliance with compensation policies, guidelines, and relevant regulatory requirements.
• Identify trends, anomalies, and areas requiring further review or escalation.
• Partner with People Partners, Talent Acquisition, Finance, and business leaders to provide consultative compensation guidance and analysis.
• Perform other duties and responsibilities as required to support business needs.

What you'll bring:

• Typical experience: 5+ years in a related compensation, rewards, or analytical role.
• Actual experience may vary depending on role complexity, geography, internal development opportunities, or a comparable mix of training, education, and experience.
• Experience working with compensation data, salary structures, incentive plans, and compensation planning processes.
• Strong spreadsheet and data analysis skills, including advanced spreadsheet functionality.
• Experience supporting compensation cycles such as merit increases, promotions, or bonus planning.
• Familiarity with compensation benchmarking and market data analysis.
• Strong analytical, problem-solving, and data interpretation skills.
• Ability to manage sensitive and confidential information with discretion.
• Ability to work effectively in a collaborative, cross-functional environment.

Preferred qualifications:

• University degree preferred.
• Experience supporting global or multi-country compensation programs.
• Experience participating in compensation survey submissions and job matching (e.g. Radford, Mercer, Willis Towers Watson).
• Experience working with job architecture, salary grades, and compensation frameworks.
• Experience using HRIS and compensation planning tools such as UKG, Workday, SuccessFactors, or similar systems.
• Professional certification in compensation or human resources (e.g. CCP, GRP, PHR, or equivalent).
• Experience working in a fast-paced, data-driven, or global organisation.

What we offer:

Upon joining Cision, you will have access to a comprehensive benefits package, fully or partially funded by the company, including:

• Health Insurance
• Food Vouchers
• Flexible Benefits Allowance
• Employee Assistance Programme (EAP)
• Cision Global Charitable Giving Program
• Headspace

If this opportunity feels like the right fit for you, we’d love to hear from you! Please note that for this role, we are only able to consider candidates who are already based in the country of employment.

#LI-FR1 #Remote

As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter.

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.

Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.

Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com

Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process. 

The Role

The Accountant is part of the Finance Department and focuses on high-volume transactional processes, including (but not limited to) accounts receivable, collections, accounts payable, and general ledger activities. The team consists of Accounting Managers, Senior Accountants, and Accountants.

Reporting to the Accounting Manager (or Senior Accountant), this role is an integral part of the global accounting team. The Accountant is responsible for month-end close activities, financial analysis, reconciliations, and support during financial audits. The position offers exposure to multiple areas of Cision through reporting and analysis of actual financial results.

Key Responsibilities

The role includes, but is not limited to, the following:

• Prepare monthly journal entries related to bank activities, prepaid expenses, property, plant and equipment, accrued expenses, payroll accounting, and intercompany accounting, in line with close timelines
• Prepare and maintain monthly balance sheet reconciliations, addressing questions from reviewers and management in a timely manner
• Collaborate with internal and external stakeholders, including international accounting teams, FP&A, Legal, and external consultants, particularly in relation to flux analysis and ad-hoc support
• Prepare audit schedules and proactively respond to auditor queries, resolving audit issues as required
• Assist with footnote tie-outs for quarterly and year-end financial statements prepared under US GAAP and IFRS
• Support statutory financial reporting and statutory audits

Essential Skills and Experience

• English proficiency (primary language for communication within the organisation)
• Bachelor’s degree in Accounting or Finance, and/or 1–3 years of relevant accounting experience
• Knowledge of US GAAP (preferred)
• Experience working in a global, decentralised environment (preferred)
• Strong Microsoft Excel skills
• NetSuite experience is a plus
• High attention to detail and accuracy
• Strong problem-solving skills
• Ability to build and maintain effective working relationships
• Ability to multitask and manage priorities
• Strong computer literacy (MS Office)
• Excellent verbal, written, and interpersonal communication skills
• Self-motivated, target- and data-driven, with the ability to work independently and manage repetitive tasks
• Team player with an interest in understanding business dynamics
• Strong organisational skills, with the ability to meet deadlines without close supervision
• Adaptable and open to change, with a willingness to learn and embrace new technologies
• High level of integrity and confidentiality when handling company financial information

What We Offer

Upon joining Cision, you will have access to a comprehensive benefits package, fully or partially funded by the company, including:

• Health Insurance
• Food Vouchers
• Flexible benefits allowance
• Employee Assistance Programme (EAP)
• Cision Global Charitable Giving Program
• Headspace

If this opportunity feels like the right fit for you, we’d love to hear from you! Please note that for this role, we are only able to consider candidates who are already based in the country of employment.

#LI-FR1 #LI-Hybrid

Brandwatch is looking for a new member for the Measure team. You will be part of a cross-functional and autonomous product team responsible to provide solutions for performance monitoring and analytics in social media like Facebook, Instagram, Twitter, LinkedIn, TikTok, Youtube. 

As Backend Engineer in Brandwatch, you will be working with the latest LTS versions of Java and Spring. You will work with the most influential social networks in the world. Consume and store data from their APIs at scale. You will create rest APIs which expose social media KPIs to our customers. You will design and work with a scalable microservice architecture. 

What you will do: 

• Define accurate domain models;
• Develop quality microservice solutions with cutting edge technologies together with dedicated team members to help fulfil our different business goals;
• Store data efficiently in a matching storage engine;
• Build highly parallel data processing pipelines, and fluent APIs;
• Help design, implement, and improve our services while helping us adopt best practices;
• Write elegant, testable, well documented code;
• Be mindful of the business - by communicating with your colleagues and management, help us ensure that we are building the right thing at the right time. 

What you have: 

• Minimum 3 years hands-on experience on a production system as developer;
• Good knowledge of Java, we are using Java 21;
• Good knowledge of Spring;
• Experience with relational (e.g. PostgreSQL, MySQL);
• Experience with redis is a plus, but not mandatory
• Good knowledge of RESTful APIs, their design and implementation;
• Experience with messaging technologies, Kafka is a plus;
• Experience with building and/or running large-scale applications on a PaaS/SaaS cloud is a plus;
• Knowledge of Docker and Kubernetes is a plus;
• English language fluency 

What we offer: 

• Additional Premium Health insurance;
• Sodexo food vouchers equal to 80 lv per month
• 25 days of vacation;
• Flexible benefits (Re:benefit);
• Udemy subscription;
• 10% learning time;
• 70/30 new feature work/improvements;
• Flexible work from office or remote; 

Please note that this position is only available to candidates who are currently residing in Bulgaria. Unfortunately, we are unable to consider applicants outside of the country. 

The Role

The Accountant is part of the Finance Department and focuses on high-volume transactional processes, including (but not limited to) accounts receivable, collections, accounts payable, and general ledger activities. The team consists of Accounting Managers, Senior Accountants, and Accountants.

Reporting to the Accounting Manager (or Senior Accountant), this role is an integral part of the global accounting team. The Accountant is responsible for month-end close activities, financial analysis, reconciliations, and support during financial audits. The position offers exposure to multiple areas of Cision through reporting and analysis of actual financial results.

Key Responsibilities

The role includes, but is not limited to, the following:

• Prepare monthly journal entries related to bank activities, prepaid expenses, property, plant and equipment, accrued expenses, payroll accounting, and intercompany accounting, in line with close timelines
• Prepare and maintain monthly balance sheet reconciliations, addressing questions from reviewers and management in a timely manner
• Collaborate with internal and external stakeholders, including international accounting teams, FP&A, Legal, and external consultants, particularly in relation to flux analysis and ad-hoc support
• Prepare audit schedules and proactively respond to auditor queries, resolving audit issues as required
• Assist with footnote tie-outs for quarterly and year-end financial statements prepared under US GAAP and IFRS
• Support statutory financial reporting and statutory audits

Essential Skills and Experience

• English proficiency (primary language for communication within the organisation)
• Bachelor’s degree in Accounting or Finance, and/or 1–3 years of relevant accounting experience
• Knowledge of US GAAP (preferred)
• Experience working in a global, decentralised environment (preferred)
• Strong Microsoft Excel skills
• NetSuite experience is a plus
• High attention to detail and accuracy
• Strong problem-solving skills
• Ability to build and maintain effective working relationships
• Ability to multitask and manage priorities
• Strong computer literacy (MS Office)
• Excellent verbal, written, and interpersonal communication skills
• Self-motivated, target- and data-driven, with the ability to work independently and manage repetitive tasks
• Team player with an interest in understanding business dynamics
• Strong organisational skills, with the ability to meet deadlines without close supervision
• Adaptable and open to change, with a willingness to learn and embrace new technologies
• High level of integrity and confidentiality when handling company financial information

What We Offer

Upon joining Cision, you will have access to a comprehensive benefits package, fully or partially funded by the company, including:

• Health Insurance
• Food Vouchers
• Flexible benefits allowance
• Employee Assistance Programme (EAP)
• Cision Global Charitable Giving Program
• Headspace

If this opportunity feels like the right fit for you, we’d love to hear from you! Please note that for this role, we are only able to consider candidates who are already based in the country of employment.

#LI-FR1 #LI-Hybrid

We are now looking for an ambitious talent to join our team as a Sales Operations Analyst. In this role you will support our Sales and Revenue teams by making data easier to understand and processes run more smoothly. You’ll help with reporting, analysis, and day-to-day operations to bring more visibility and consistency across the sales lifecycle. You’ll play an important part in helping the team make better decisions and work more efficiently all while contributing to overall sales success.

This position is responsible for designing, developing, testing, and maintaining software solutions that support business needs. It contributes to both new feature development and the enhancement of existing systems, applying software engineering principles to deliver reliable, scalable, and maintainable applications.

What You'll Do

• Design, develop, and maintain software systems, applications, or services.
• Collaborate with team members and stakeholders to define technical requirements and translate them into solutions.
• Write clean, efficient, and well-documented code following engineering best practices.
• Participate in code reviews, testing, and deployment processes to ensure software quality and performance.
• Contribute to troubleshooting and debugging efforts, identifying root causes and implementing solutions.
• Support platform performance, monitoring, and operational health through logging, alerting, and diagnostics.
• Engage in Agile development practices including sprint planning, stand-ups, and retrospectives.
• Provide technical input into project planning, estimation, and risk assessment.
• Perform other duties and responsibilities as required to support business needs.

What You'll Bring

• Minimum of 5 years of experience
• Expert knowledge of JavaScript/TypeScript, and state management.
• Strong experience with Angular framework
• A clear focus on delivering excellent end-user experiences.
• Working knowledge of reactive programming best practices.
• Experience with unit testing frameworks.
• Adaptable, resourceful, and willing to share knowledge with the team.
• Experience with AI coding tools is a plus

Preferred Qualifications

• Experience working across full-stack environments (e.g., frontend frameworks, backend services, databases).
• Familiarity with cloud platforms, microservices architecture, or containerization tools.
• Exposure to system integration, monitoring practices, and operational support.
• Demonstrated experience mentoring others or contributing to technical decision-making.

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate. 

Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow. 

Empower your impact at Cision. Be seen, be understood, be you. 

This role plays a key part in the administration, analysis, and execution of global compensation programs, including salary structures, incentive plans, and annual compensation cycles. The position provides compensation analysis, job architecture governance, and support for compensation planning activities to ensure pay practices remain competitive, equitable, and aligned with the organisation’s compensation philosophy and frameworks.

What you'll do:

• Support the execution and administration of global compensation programs and annual compensation cycles, including merit planning, promotions, bonus planning, and incentive processes.
• Conduct compensation analysis such as pay equity reviews, market benchmarking, compa-ratio analysis, and compensation modelling to support informed pay decisions.
• Review and validate compensation recommendations to ensure alignment with compensation philosophy, salary structures, internal equity, and budget guidelines.
• Participate in external compensation surveys, including job matching, data validation, submission, and interpretation of market results to help shape compensation strategies.
• Support the development, maintenance, and governance of job architecture, including job structures, grades, levelling, and compensation frameworks.
• Prepare compensation reports, dashboards, modelling, and analysis to support annual compensation planning, bonus funding, workforce planning, and leadership decision-making.
• Maintain compensation data integrity and ensure compliance with compensation policies, guidelines, and relevant regulatory requirements.
• Identify trends, anomalies, and areas requiring further review or escalation.
• Partner with People Partners, Talent Acquisition, Finance, and business leaders to provide consultative compensation guidance and analysis.
• Perform other duties and responsibilities as required to support business needs.

What you'll bring:

• Typical experience: 5+ years in a related compensation, rewards, or analytical role.
• Actual experience may vary depending on role complexity, geography, internal development opportunities, or a comparable mix of training, education, and experience.
• Experience working with compensation data, salary structures, incentive plans, and compensation planning processes.
• Strong spreadsheet and data analysis skills, including advanced spreadsheet functionality.
• Experience supporting compensation cycles such as merit increases, promotions, or bonus planning.
• Familiarity with compensation benchmarking and market data analysis.
• Strong analytical, problem-solving, and data interpretation skills.
• Ability to manage sensitive and confidential information with discretion.
• Ability to work effectively in a collaborative, cross-functional environment.

Preferred qualifications:

• University degree preferred.
• Experience supporting global or multi-country compensation programs.
• Experience participating in compensation survey submissions and job matching (e.g. Radford, Mercer, Willis Towers Watson).
• Experience working with job architecture, salary grades, and compensation frameworks.
• Experience using HRIS and compensation planning tools such as UKG, Workday, SuccessFactors, or similar systems.
• Professional certification in compensation or human resources (e.g. CCP, GRP, PHR, or equivalent).
• Experience working in a fast-paced, data-driven, or global organisation.

What we offer:

Upon joining Cision, you will have access to a comprehensive benefits package, fully or partially funded by the company, including:

• Health Insurance
• Food Vouchers
• Flexible Benefits Allowance
• Employee Assistance Programme (EAP)
• Cision Global Charitable Giving Program
• Headspace

If this opportunity feels like the right fit for you, we’d love to hear from you! Please note that for this role, we are only able to consider candidates who are already based in the country of employment.

#LI-FR1 #Remote

As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter.

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.

Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.

Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com

Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process. 

At Cision, we build software that supports large-scale, global enterprise infrastructure. Our teams enable platform, operations, and engineering groups with tools that improve visibility, reliability, automation, and decision-making across complex systems.
We are seeking a Staff Full Stack Software Engineer to lead the design and delivery of internal platforms used by enterprise infrastructure teams. This is a senior individual contributor role for an engineer who thrives in ambiguity, works independently, and owns systems end-to-end—from architecture through production operations.
You will operate as a technical leader within the team, influencing design decisions, setting engineering standards, and delivering high-impact solutions across backend services, data pipelines, and user-facing applications.

What You’ll Do
• Architect, build, and own full-stack software platforms supporting enterprise infrastructure and operations teams.
• Lead the technical design of systems that ingest, process, analyze, and expose infrastructure and operational data at scale.
• Develop backend services and APIs for data collection, enrichment, and querying.
• Build and maintain web interfaces with advanced search, filtering, and usability tailored for technical users.
• Design and implement ETL and data processing pipelines for structured and semi-structured data sources.
• Ensure applications are fully containerized and production-ready using Docker and Kubernetes-based deployment models.
• Act as a technical authority on system design, performance, reliability, and maintainability.
• Collaborate with platform, infrastructure, security, and product stakeholders to shape solutions aligned with long-term platform strategy.
• Set and uphold engineering best practices around testing, code quality, documentation, and operational readiness.
• Review designs and code across the team, providing clear guidance and raising the overall technical bar.
• Identify systemic issues, reduce technical debt, and proactively improve platform scalability and developer experience.

What You’ll Bring
• Extensive experience as a Staff or Senior Full Stack Software Engineer working on complex, production systems.
• Proven ability to operate independently in ambiguous problem spaces and drive solutions to completion.
• Strong backend engineering experience, including API design and data-intensive services.
• Experience building data-driven applications involving ingestion, transformation, and analysis.
• Proficiency in one or more backend languages such as C#, Python, Go, or Java.
• Strong SQL skills and experience with relational databases.
• Hands-on experience with Docker and containerized application delivery.
• Solid understanding of distributed systems fundamentals and cloud-native application design.
• Experience working with CI/CD pipelines and modern software development workflows.
• Excellent technical judgment, communication skills, and ability to influence without authority.

Preferred Experience
• Experience designing and operating systems on Kubernetes.
• Familiarity with PostgreSQL, MySQL, or similar databases.
• Experience with ETL pipelines, analytics platforms, or operational data tooling.
• Exposure to cloud platforms such as GCP or AWS.
• Background building internal platforms or tools for infrastructure, SRE, DevOps, or platform engineering teams.
• Understanding of observability, cost optimization, reliability engineering, or infrastructure automation.
Education & Experience
• Bachelor’s degree in Computer Science or a related field, or equivalent practical experience.
• Typically 10+ years of professional software engineering experience, with demonstrated ownership of large or critical systems.

About the team

As a Social Media Support Specialist, you would be helping businesses across the UK and German markets to become success stories every day. You’ll love talking to people, and have an empathetic nature along with a passion for solving customer problems. You will play a key part in helping Tide expand by providing around the clock support, every day of the year.

About the role

As a Social Media Support Specialist you’ll be:

• Providing the best customer experience when handling member queries and feedback on social media and review channels both in German and English;
• Supporting Root Cause Analysis and internal feedback loops with frontline support and specialist domains to mitigate an increase and repeat of complaints;
• Helping to cultivate and maintain a unique and customer-centric culture on Tide’s public channels using Tide’s Tone of Voice;
• Having the opportunity to support other members of the wider Tide team
• Investigating complex issues and engaging with the PR, Marketing, Product and Content teams;
• Delivering general front-line Customer Service in addition to creating small educational pieces of content for our members;
• Working on shifts.

What we are looking for

• You have excellent spoken and written English and German skills
• You have a good understanding of content creation and community management principles.
• You are a great communicator – you are able to explain complex information in a simple and easy to understand way and be confident talking with our customers
• You have experience with handling queries via at least one social media or review platform for a minimum of 1 year
• You show ownership in your work and feel comfortable dealing with ambiguity
• You enjoy finding novel ways to solve difficult problems
• You have really strong organisational skills and you are able to juggle priorities to ensure that members get the best support experience
• You have good understanding of financial services terminology
• You enjoy helping mentor new members of the team, and support them with your wisdom and experience and help out with common back office tasks
• You are comfortable working with targets and KPIs
• You are comfortable using industry tools like Kustomer, GSuite, and Jira
• You have experience working in start-ups or scale-ups
• You have experience working with Agile practices

What you’ll get in return: 

• 25 days paid annual leave 
• 3 paid days off for volunteering or L&D activities
• Extended maternity and paternity leave covered by the company
• Personal L&D budget in the amount of 1000 BGN per year
• Additional health & dental insurance
• Mental wellbeing platform 
• Fully covered Multisports card
• Food vouchers
• Snacks, light food, drinks in the office
• WFH equipment allowance
• Flexible working from home
• Sabbatical Leave

Tidean Ways of Working 

Make work, work for you! Tide embraces and supports flexible working arrangements. We are a remote-first business that enables its employees to work remotely from anywhere in their home country. Additionally, Our Working Outside the Office (WOO) policy allows you to work from anywhere in the world, up to 90 days per year per country.

Responsibilities

We are looking for an exceptional Senior Backend Developer (GOlang) to join our growing Engine team. The Engine team develops and maintains most things related to Workato Recipe runtime. Everything related to recipe execution: DSL, pulling events, processing webhooks, executing jobs. There are various aspects to it: performance, scaling, storage, durability, atomicity, concurrency guarantees, data protection, and encryption.

• Build/extend/troubleshot/fix complex heterogeneous GOlang applications, as well as small self-contained GOlang microservices.

• Improve execution engine of custom third-party code (isolation, performance, new features).

• Write well designed, testable, efficient code in GOlang.

• Integration of data storage solutions Postgres/S3/DynamoDB/Kafka/ClickHouse etc.

• Contribute in all phases of the development lifecycle.

• Provide code reviews to your teammates.

• Evaluate and propose improvements to existing system.

• Identify bottlenecks and bugs, and devise solutions to these problems.

• Help maintain code quality, organization and automatization. 

Requirements

Qualifications / Experience / Technical Skills

• Strong experience in building scalable distributed backend applications (7+ years).

• Great understanding of all building blocks of large web applications: databases, load balancers, application servers, message brokers, caching, monitoring, etc.

• Good understanding of network protocols and stacks.

• Good understanding of DB technologies: classic databases and modern no-SQL.

• Knowledge of basic data structures and algorithms and how they are used is a must.

• Excellent debugging, analytical, problem solving, and social skills.

• BS/MS degree in Computer Science, Engineering or a related subject, 7+ years of industry experience.

Can be a plus

• Experience in related fields (DevOps, ML, DBA, Enterprise applications, etc).

• Experience in building/deploying data processing pipelines.

Soft Skills / Personal Characteristics

• Readiness to work remotely with teams distributed across the world and timezones.

Job Req ID: 2314

Responsibilities

We are looking for an exceptional Senior Backend Developer (Ruby) to join our growing Engine team. The Engine team develops and maintains most things related to Workato Recipe runtime. Everything related to recipe execution: DSL, pulling events, processing webhooks, executing jobs. There are various aspects to it: performance, scaling, storage, durability, atomicity, concurrency guarantees, data protection, and encryption. 

 In this role, you will also be responsible to:

• Build/extend/troubleshot/fix complex heterogeneous GOlang and Ruby applications, as well as small self-contained GOlang microservices.

• Improve execution engine of custom third-party code (Ruby DSL, isolation, performance, new features).

• Write well designed, testable, efficient code in Ruby and GOlang.

• Integration of data storage solutions Postgres/S3/DynamoDB/Kafka/ClickHouse etc.

• Contribute in all phases of the development lifecycle.

• Provide code reviews to your teammates.

• Provide technical leadership. Work with other teams on shared projects.

• Evaluate and propose improvements to existing systems.

• Identify bottlenecks and bugs, and devise solutions to these problems.

• Help maintain code quality, organization and automatization.

• We always explore new technologies and work with Rust and Wasm can be foreseen.

Requirements

Qualifications / Experience / Technical Skills

• Strong experience in building scalable distributed backend applications (7+ years).

• Excellent understanding of distributed systems patterns and algorithms.

• Great understanding of all building blocks of large web applications: databases, load balancers, application servers, message brokers, caching, monitoring, etc.

• Excellent understanding of network protocols and stacks.

• Excellent understanding of DB technologies: classic databases and modern no-SQL.

• Knowledge of all common basic data structures and algorithms and how they are used is a must.

• Multilingual programming experience: our code base is primarily in Ruby, with a trend to migrate to GOlang and Rust. At least two languages are required.

• At least basic understanding of cloud deployments (k8s, Terraform, ArgoCD)

• Experience of working with public cloud infrastructure providers(AWS/Azure/Google Cloud).

• Excellent debugging, analytical, problem solving, and social skills.

• BS/MS degree in Computer Science, Engineering or a related subject, 7+ years of industry experience.

Optional

• Background in GOlang, Rust, WASM.

• Background in network programming.

• Background in Kotlin/Multiplatform. 

• Background in application, data security.

• Deep knowledge of physical DB design.

• Experience of working with Docker and other isolation technologies.

• Experience in related fields (DevOps, ML, DBA, Enterprise applications, etc).

• Experience in building/deploying data processing pipelines is a plus.

• Experience of working with third-party REST APIs at scale (request throttling, batch processing etc).

Soft Skills / Personal Characteristics

• Ability to technically lead projects. Work with requirements, cost analysis.

• Readiness to work remotely with teams distributed across the world and timezones.

(REQ ID: 2343)

Responsibilities

We are looking for an exceptional Senior Software Engineer to join our growing team. In this role, you will be responsible for building API interfaces and backend infrastructure and collaborate with UI, connectivity and DevOps teams to come up with elegant solutions to complex problems. You will also be responsible to:

• Build complex Ruby on Rails applications.

• Build server side infrastructure for Workato user interface.

• Contribute in all phases of the development lifecycle

• Write well designed, testable, efficient code.

• Evaluate and propose improvements to existing system.

• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.

Requirements

Qualifications / Experience / Technical Skills

• Strong experience developing, shipping and maintaining Rails applications (5+ years)

• Vast knowledge of Ruby

• BS/MS degree in Computer Science, Engineering or a related subject

• Solid knowledge of object-oriented programming and design

• Experience with Redis/Memcache based caching, RDBMS engines(Postgres)

• Solid knowledge of object-oriented programming and design

• Contributions to open source projects is a plus

Soft Skills / Personal Characteristics

• Excellent debugging, analytical, problem solving, and social skills

(REQ ID: 2380)

Responsibilities

We are looking for an exceptional Senior Backend Developer (GOlang) to join our growing Engine team. The Engine team develops and maintains most things related to Workato Recipe runtime. Everything related to recipe execution: DSL, pulling events, processing webhooks, executing jobs. There are various aspects to it: performance, scaling, storage, durability, atomicity, concurrency guarantees, data protection, and encryption.

• Build/extend/troubleshot/fix complex heterogeneous GOlang applications, as well as small self-contained GOlang microservices.

• Improve execution engine of custom third-party code (isolation, performance, new features).

• Write well designed, testable, efficient code in GOlang.

• Integration of data storage solutions Postgres/S3/DynamoDB/Kafka/ClickHouse etc.

• Contribute in all phases of the development lifecycle.

• Provide code reviews to your teammates.

• Evaluate and propose improvements to existing system.

• Identify bottlenecks and bugs, and devise solutions to these problems.

• Help maintain code quality, organization and automatization. 

Requirements

Qualifications / Experience / Technical Skills

• Strong experience in building scalable distributed backend applications (7+ years).

• Great understanding of all building blocks of large web applications: databases, load balancers, application servers, message brokers, caching, monitoring, etc.

• Good understanding of network protocols and stacks.

• Good understanding of DB technologies: classic databases and modern no-SQL.

• Knowledge of basic data structures and algorithms and how they are used is a must.

• Excellent debugging, analytical, problem solving, and social skills.

• BS/MS degree in Computer Science, Engineering or a related subject, 7+ years of industry experience.

Can be a plus

• Experience in related fields (DevOps, ML, DBA, Enterprise applications, etc).

• Experience in building/deploying data processing pipelines.

Soft Skills / Personal Characteristics

• Readiness to work remotely with teams distributed across the world and timezones.

Job Req ID: 2314

Responsibilities

We are looking for an exceptional Senior Backend Developer (GOlang) to join our growing Engine team. The Engine team develops and maintains most things related to Workato Recipe runtime. Everything related to recipe execution: DSL, pulling events, processing webhooks, executing jobs. There are various aspects to it: performance, scaling, storage, durability, atomicity, concurrency guarantees, data protection, and encryption.

• Build/extend/troubleshot/fix complex heterogeneous GOlang applications, as well as small self-contained GOlang microservices.

• Improve execution engine of custom third-party code (isolation, performance, new features).

• Write well designed, testable, efficient code in GOlang.

• Integration of data storage solutions Postgres/S3/DynamoDB/Kafka/ClickHouse etc.

• Contribute in all phases of the development lifecycle.

• Provide code reviews to your teammates.

• Evaluate and propose improvements to existing system.

• Identify bottlenecks and bugs, and devise solutions to these problems.

• Help maintain code quality, organization and automatization. 

Requirements

Qualifications / Experience / Technical Skills

• Strong experience in building scalable distributed backend applications (7+ years).

• Great understanding of all building blocks of large web applications: databases, load balancers, application servers, message brokers, caching, monitoring, etc.

• Good understanding of network protocols and stacks.

• Good understanding of DB technologies: classic databases and modern no-SQL.

• Knowledge of basic data structures and algorithms and how they are used is a must.

• Excellent debugging, analytical, problem solving, and social skills.

• BS/MS degree in Computer Science, Engineering or a related subject, 7+ years of industry experience.

Can be a plus

• Experience in related fields (DevOps, ML, DBA, Enterprise applications, etc).

• Experience in building/deploying data processing pipelines.

Soft Skills / Personal Characteristics

• Readiness to work remotely with teams distributed across the world and timezones.

Job Req ID: 2314

Responsibilities

We are looking for an exceptional Senior Backend Developer (GOlang) to join our growing Engine team. The Engine team develops and maintains most things related to Workato Recipe runtime. Everything related to recipe execution: DSL, pulling events, processing webhooks, executing jobs. There are various aspects to it: performance, scaling, storage, durability, atomicity, concurrency guarantees, data protection, and encryption.

• Build/extend/troubleshot/fix complex heterogeneous GOlang applications, as well as small self-contained GOlang microservices.

• Improve execution engine of custom third-party code (isolation, performance, new features).

• Write well designed, testable, efficient code in GOlang.

• Integration of data storage solutions Postgres/S3/DynamoDB/Kafka/ClickHouse etc.

• Contribute in all phases of the development lifecycle.

• Provide code reviews to your teammates.

• Evaluate and propose improvements to existing system.

• Identify bottlenecks and bugs, and devise solutions to these problems.

• Help maintain code quality, organization and automatization. 

Requirements

Qualifications / Experience / Technical Skills

• Strong experience in building scalable distributed backend applications (7+ years).

• Great understanding of all building blocks of large web applications: databases, load balancers, application servers, message brokers, caching, monitoring, etc.

• Good understanding of network protocols and stacks.

• Good understanding of DB technologies: classic databases and modern no-SQL.

• Knowledge of basic data structures and algorithms and how they are used is a must.

• Excellent debugging, analytical, problem solving, and social skills.

• BS/MS degree in Computer Science, Engineering or a related subject, 7+ years of industry experience.

Can be a plus

• Experience in related fields (DevOps, ML, DBA, Enterprise applications, etc).

• Experience in building/deploying data processing pipelines.

Soft Skills / Personal Characteristics

• Readiness to work remotely with teams distributed across the world and timezones.

Job Req ID: 2314

Responsibilities

We are looking for an exceptional Senior Backend Developer (GOlang) to join our growing Engine team. The Engine team develops and maintains most things related to Workato Recipe runtime. Everything related to recipe execution: DSL, pulling events, processing webhooks, executing jobs. There are various aspects to it: performance, scaling, storage, durability, atomicity, concurrency guarantees, data protection, and encryption.

• Build/extend/troubleshot/fix complex heterogeneous GOlang applications, as well as small self-contained GOlang microservices.

• Improve execution engine of custom third-party code (isolation, performance, new features).

• Write well designed, testable, efficient code in GOlang.

• Integration of data storage solutions Postgres/S3/DynamoDB/Kafka/ClickHouse etc.

• Contribute in all phases of the development lifecycle.

• Provide code reviews to your teammates.

• Evaluate and propose improvements to existing system.

• Identify bottlenecks and bugs, and devise solutions to these problems.

• Help maintain code quality, organization and automatization. 

Requirements

Qualifications / Experience / Technical Skills

• Strong experience in building scalable distributed backend applications (7+ years).

• Great understanding of all building blocks of large web applications: databases, load balancers, application servers, message brokers, caching, monitoring, etc.

• Good understanding of network protocols and stacks.

• Good understanding of DB technologies: classic databases and modern no-SQL.

• Knowledge of basic data structures and algorithms and how they are used is a must.

• Excellent debugging, analytical, problem solving, and social skills.

• BS/MS degree in Computer Science, Engineering or a related subject, 7+ years of industry experience.

Can be a plus

• Experience in related fields (DevOps, ML, DBA, Enterprise applications, etc).

• Experience in building/deploying data processing pipelines.

Soft Skills / Personal Characteristics

• Readiness to work remotely with teams distributed across the world and timezones.

Job Req ID: 2314

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

Overview:

Network Operations Center (NOC) is responsible for monitoring LivePerson services.LivePerson NOC is monitoring 6 data centers around the world, with ~6K servers.The data centers serve ~10K customers, with millions of visitors, and thousands of real time engagements.

You will: 

• Monitor LivePerson services and servers and handle incidents quickly and professionally, to ensure a high level of services availability and performance.
• Trigger operational procedures for various types of production incidents
• Troubleshoot Production incidents
• Manage internal incident notifications, in order to update LivePerson’s employees and management about any service degradation or impact in real time
• Interact frequently with the LivePerson Support division, in order to make sure that service incidents reported by customers are handled properly and resolved timely.
• Actively participate in customer affecting incidents, by providing data, clear communication and status updates.

  What You Need for Success?
  
  

  • At least one year of experience in a similar role, 1.5-2 years is a big advantage.
  • Ability to operate in a 24x7 operational environment (working in shifts) - Including weekends and holidays
  • Ability to work 8-9 hours shifts, 5 shifts a week (07:00-15:00 , 15:00-23:00, 23:00-07:00, Local time)
  • Working in a hybrid mode - Onsite except night and weekend shifts
  • Ability to handle stressful situations with a level headed approach
  • Excellent verbal and writing skills (English)
  • Excellent communication skills
  • Multitasking skills, capable of reacting quickly to multiple issues in parallel, and following established procedures to implement solutions.
  • GCP background / experience operating in a linux environment
  • Familiarity with Networking concepts.
  
  

  Advantage:

  • Working with Monitoring tools (Zabbix, Prometheus, Grafana, Anodot)
  • Scripting/Programming knowledge
  • Relevant courses and certifications (MCSE, CCNA...

Benefits:  

• Health: medical, dental, and vision
• Time away: 28 vacation days
• Development: Generous tuition reimbursement and access to internal professional development resources. 
• Additional: Food Vouchers.
• #LI-Remote

Why you’ll love working here:

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates' personal and financial information.  This phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets.Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @liveperson.com email address.

LivePerson does not ask for personal or financial information as part of our interview process, including but not limited to your social security number, online account passwords, credit card numbers, passport information and other related banking information. If you have any questions and or concerns, please feel free to contact recruiting-lp@liveperson.com

We are looking for a top-level CRM Leader to join us as the Director of Customer Engagement. This individual will bring forward-thinking ideas, knowledge, and practices to add significant value to our business. The role is crucial as we aim to enhance our customer interactions and loyalty, ensuring we remain ahead of industry trends and continue to meet the evolving needs of our clients.

The Director of Customer Engagement will be instrumental in driving our CRM strategies, optimizing customer experiences, and leading a dedicated team of over 100 professionals. This position is essential for sustaining our growth momentum and achieving our ambitious goals.

Location: on-site in Spain, Poland, Portugal, or Bulgaria.

Key Responsibilities:

• Develop and implement comprehensive customer engagement strategies to enhance customer loyalty and retention.
• Align engagement initiatives with overall business objectives and marketing strategies.
• Oversee the day-to-day operations of customer engagement activities, ensuring data integrity and system efficiency.
• Lead the selection, implementation, and optimization of engagement tools and technologies.
• Ensure the CRM system provides an effective sales funnel.
• Manage customer registration, retention, activation, reactivation, and other CRM strategies.
• Design and execute targeted marketing campaigns to drive customer engagement and satisfaction.
• Develop personalized communication strategies to enhance the customer experience.
• Oversee top-line management of customer acquisition strategies.
• Plan and manage multi-channel marketing campaigns (email, SMS, push notifications, etc.).
• Assist with organizing promotional events to reach prospective customers.
• Analyze customer data to identify trends, insights, and opportunities for growth.
• Track marketing metrics and trends, such as conversion rates and web analytics.
• Create and present regular reports on engagement performance, customer behavior, and campaign effectiveness.
• Work closely with marketing, sales, and customer service teams to ensure a cohesive approach to customer engagement.
• Partner with IT and data teams to ensure seamless integration of engagement systems with other business platforms.
• Manage and mentor a team of customer engagement specialists and analysts.
• Foster a culture of continuous improvement and innovation within the engagement team.

Requirements:

• Bachelor’s degree in Marketing, Business Administration, or a related field. Master’s degree preferred.
• 12+ years of experience in the CRM Department.
• 7+ years of experience in iGaming.
• Proven and successful work experience as a Director of CRM, VP of Engagement, or similar role in iGaming.
• Experience in leading teams of 100+ people.
• Solid background in customer acquisition strategies.
• Proficiency in a specific language, if required for the role.
• Knowledge of CRM systems and principles, particularly customer lifecycle touchpoints such as email, SMS, push notifications, and more.
• Technical expertise with CRM and analytical systems.
• Strong analytical and problem-solving skills.
• Exceptional leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Proficiency in data analysis and reporting tools (e.g., Excel, SQL, Tableau).
• Ability to manage marketing projects end-to-end.
• Customer-oriented attitude with a focus on enhancing the customer experience.
• Fluent English.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

Overview:

The AppSec team at Liveperson is responsible for testing the security of LivePerson applications and environments, on-premises and cloud.  All of our AppSec team members are expected to have a thorough understanding of complex IT systems and stay up to date with the latest security vulnerabilities, standards, systems and protocols, as well as testing tooling and methodologies. 

This role manages SDLC integrated application security testing tooling and integrations, drives risk reduction and vulnerability remediation and assists in the closing of discovered vulnerabilities and weaknesses.

The right candidate will have a can do, follow-up and follow through attitude. They will be able to understand and assess our environments for vulnerability and communicate the associated risk to internal and external stakeholders.  

You will: 

• Manage and enhance application security tools (Static Code Analysis, Open Source vulnerabilities tools, Dynamic Application Security tools, etc), integrations, and develop in-house application security automation tools
• Validate discovered vulnerabilities using code review skills and manual/semi-automatic tooling like Burp.
• Validate external penetration test results and work with internal and external stakeholders.
• Perform some security penetration tests (both application and infrastructure for Web and mobile applications)
• Work with the engineering and security teams to provide actionable reporting, find and explain security issues, suggest mitigations, and determine when issues are mitigated.
• Stay up to date on the latest testing tools and techniques ensuring both your and the team is using the most effective and efficient methods.
• Produce both high level and detailed reports and metrics to support data-based decisions.
• Assist in creating and updating Application Security procedures, policy, standards and guidelines
• Train, coach and mentor other members of the team, development and the broader LivePerson Security and Engineering teams.

You have:

• Understanding of software security architecture and design
• Broad experience of information security and AppSec testing techniques
• Have practical experience in an application security role with manual testing
• Solid understanding of cloud environments (GCP especially), web protocols, weaknesses and vulnerabilities
• Good working knowledge of current IT risks and experience testing, exploitation and mitigation techniques
• Working knowledge or experience with one or more of the following: Shell, Java, Python, or Node.js
• Experience developing automation and exploitation scripts 
• Experience or strong interest in penetration testing, including cloud deployed applications
• Ability to interact with a broad cross-section of personnel to explain security vulnerabilities
• Highly curious and dedicated to continuous learning
• Excellent written and verbal communication skills 

Benefits:  

• Health: medical, dental, and vision
• Time away: 28 vacation days
• Development: Generous tuition reimbursement and access to internal professional development resources. 
• Additional: Food Vouchers.
• #LI-Remote

Why you’ll love working here:

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates' personal and financial information.  This phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets.Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @liveperson.com email address.

LivePerson does not ask for personal or financial information as part of our interview process, including but not limited to your social security number, online account passwords, credit card numbers, passport information and other related banking information. If you have any questions and or concerns, please feel free to contact recruiting-lp@liveperson.com

We’re strengthening our presence across Bulgaria and seeking a Country Manager with proven iGaming or Betting experience to drive our growth strategy in these dynamic markets.

📍 Location: Sofia, Bulgaria

💼 Full-time: iGaming Industry

🌍 Market: Bulgaria

🗣 Languages: Native Bulgarian speaker, fluent in English

What you’ll do

• Own full P&L responsibility and define a clear growth roadmap for Bulgaria.
• Build and lead a local team and agency network across marketing, CRM, affiliates, and partnerships.
• Adapt global brand, product, and acquisition strategies to local market dynamics and player behaviour.
• Establish and nurture high-value relationships with key affiliates, media partners, and payment providers to maximize growth potential.
• Orchestrate large-scale campaigns and sponsorships that build brand authority and player loyalty.
• Drive data-driven decision-making through performance KPIs: NGR, FTDs, LTV/CAC, retention, and reactivation metrics.
• Act as the voice of the market internally, providing insights and opportunities directly to senior leadership.

What we’re looking for

• 2+ years in iGaming or betting. Preferably on the operator side.
• 1+ year in a Country Manager position in iGaming
• Strong commercial mindset: proven record of scaling revenues and building profitable growth strategies.
• Deep understanding of Bulgaria player profiles, competitive landscape, and marketing channels.
• Native Bulgarian speaker, fluent in English outstanding stakeholder management and leadership skills.