After years of building an innovative POS platform for restaurateurs, Toast is expanding its offerings into other food and beverage concepts such as convenience stores, grocery stores, and bottle shops. This role will require a founder’s mindset as we grow Toast’s presence in this new vertical with a new offering: the Toast Retail platform. 

As a Retail Account Executive, you will be part of a founding team that is transforming the way convenience stores, grocery stores, and bottle shops operate. Using a consultative approach, you will prospect, build relationships, and sign up new accounts. By understanding their unique needs, you will develop a customized solution that helps their business thrive. We need your passion, sales expertise, and entrepreneurial spirit to help us build the Toast brand in an assigned geographic territory.

A day in the life (Responsibilities) 

• Use a consultative approach to prospect, build relationships, and sign up new convenience stores, grocery stores and bottle shops
• Generate lists of prospective convenience stores, grocery stores, and bottle shops and manage the entire sales cycle from initial call to close 
• Conduct demos and develop a solution that best meets the prospect’s needs 
• Partner with teams across the business to ensure that expectations set during the sales process are met in delivery 
• Leverage Salesforce (our CRM) to manage all sales activities 
• Understand the competitive landscape and determine how to best position Toast in the market

What you’ll need to thrive (Requirements)

• An entrepreneurial and feedback-driven mindset
• Strong communication, organizational, and presentation skills with the ability to sell and negotiate at all decision-making levels
• Proven track record of success in meeting and exceeding goals
• Ability to work in a fast-paced, entrepreneurial and team environment
• Self-motivated, creative, flexible, and willing to navigate ambiguity

Lives in or in proximity to market and willingness to travel 25% or more

What will help you stand out (Nonessential Skills/Nice to Haves)

• Retail operations experience

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Business Development Manager (Account Executive)

Location: Can be located in Bristol or near surrounding areas. 

• Cover a high-potential patch across Cornwall, Devon, Dorset, Gloucestershire, Somerset and Wiltshire
• Field-first role – you’ll spend your time out in territory, not tied to a desk
• No office commute – you plan your own schedule and hit the road to meet customers face to face

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. 

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

About Our Role

Reporting to the District Director, you will be responsible for bringing new restaurants onto the OpenTable network through a consultative, insight-led sales approach.

As Business Development Manager (Account Executive), you are often the first OpenTable partner a restaurant meets. Your knowledge of the local dining scene, paired with your ability to diagnose business needs and articulate value, makes you a critical voice in shaping how restaurants adopt technology and grow revenue.

You will own a defined territory, run your own book of business, and work closely with your local Restaurant Relations Manager (account management) to ensure long-term success across your market. Those who excel in this role frequently contribute insights to Product, Marketing, and Leadership, influencing how we innovate and grow.

We’re looking for driven, commercially minded sales professionals who care deeply about restaurants and want to represent products they feel proud to sell.

In this role, you will:

• Build and manage a high-quality pipeline across your territory, identifying and closing new business with independent and enterprise restaurants.
• Run meetings with restaurant owners and operators, understand their challenges, and present tailored demos and proposals.
• Become a trusted advisor within the local dining community, developing strong relationships and representing OpenTable with credibility.
• Drive restaurant revenue growth by positioning OpenTable’s platform as essential front-of-house and guest-acquisition technology.
• Develop territory plans, forecasts, and business strategies; meet or exceed monthly and quarterly acquisition targets.
• Navigate objections, competitive landscapes, and multi-stakeholder decisions with confidence.
• Partner with your Restaurant Relations Manager to ensure new customers are set up for long-term success.
• Feed back market trends, product opportunities, and customer insights to internal teams across Product, Marketing, Sales Ops, and Leadership.
• Use Salesforce to run your territory, stay organised, manage pipeline, and process contracts.
• Stay current on product developments, industry movements, and local restaurant trends.

Please apply if:

• A full UK driving licence and access to a car.
• A proven track record in new business sales — hospitality or SaaS experience strongly preferred.
• A high-energy, target-driven mindset, with the ability to manage multiple opportunities and hit ambitious goals.
• Excellent communication skills, capable of reframing customer thinking and influencing at all levels.
• Strong commercial acumen and understanding of market dynamics affecting restaurants.
• The ability to uncover customer needs, articulate ROI clearly, and close business confidently.
• Solid presentation skills, including running compelling in-person and virtual demos.
• Experience using CRM tools (Salesforce preferred) and comfort working with data to guide decisions.
• Strong organisation, attention to detail, and the ability to manage ~20–35% administrative work.
• A fast-learning, curious mindset — able to grasp complex concepts quickly.
  
  

In role Benefits

• Clear opportunities for career growth within Sales, Account Management, and Leadership.
• Access to leading chefs, restaurateurs, and industry events in your region.
• Comprehensive sales training at individual, regional, and global levels.
• Exposure to best practices across the restaurant and technology industries.
• A culture that values performance, collaboration, and having fun while doing it.
• Competitive base salary and full-time benefits package.

Benefits

• You will accrue 25 vacation days per year in addition to statutory UK Bank Holidays
• One Celebration Day per calendar year
• Private Health & Dental and Life Insurances
• Employee Assistance Program (EAP)
• Pension Fund
• Gym Discount
• Bike2Work
• Season Loan Ticket
• Reimbursable eye tests and 100 GBP contribution towards VDU glasses only
• Perkbox & Booking.com business discounts

Work Environment & Flexibility

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

#LI-LT1

Position Summary

Ping Identity is looking for a results-driven Director of Professional Services to lead and grow our services delivery business across the UKI & Northern Europe. This role is responsible for ensuring high-quality delivery execution, deep collaboration with sales, and driving predictable, profitable services engagements—whether delivered directly or through partners. You’ll be accountable for team performance, customer outcomes, and regional business success.

Key Responsibilities

Customer Engagement & Delivery Execution

• Lead end-to-end delivery of PS engagements across the region, ensuring projects meet scope, budget, and timeline expectations.
• Serve as an executive sponsor on key accounts, developing strong customer relationships and driving value realization.
• Collaborate closely with the GTM and CX teams to diagnose issues, support renewals, and mitigate delivery risk.

Sales Partnership & PS Bookings

• Partner with sales and Solution Architects to shape services proposals and scopes of work that align with customer goals.
• Drive PS attach rate and services bookings through active participation in the sales cycle and strategic account planning.
• Ensure proper handoff from sales to delivery, and oversee planning for resource staffing and project startup.

Partner Co-Delivery

• Support the expansion of our partner delivery model by working closely with partner teams on project execution, quality assurance, and delivery reviews.
• Help define and enforce consistent co-delivery practices and escalations for partner-led or hybrid engagements.

Regional Team Leadership

• Directly manage a team of delivery consultants, project managers, and architects across the UKI & Northern Europe regions.
• Drive utilisation, CSAT, margin, and forecast accuracy within the UKI & Northern Europe regions.
• Coach and develop talent, identify high performers, and foster a culture of collaboration and accountability.

Qualifications

• 8+ years of experience in Professional Services delivery within the SaaS or enterprise software industry.
• 3+ years of experience leading teams in a customer-facing services or consulting capacity.
• Strong understanding of project delivery, services scoping, and partner ecosystems.
• Demonstrated success in regional P&L ownership, including utilisation, margin, and bookings management.
• Excellent interpersonal skills with a customer-first mindset and executive presence.
• Ability to thrive in a fast-paced, matrixed environment.
• Bachelor’s degree required; technical background or MBA is a plus.
• Travel up to 25% within the region.

What Success Looks Like

• Customer deployments are successful and referenceable.
• Services are scoped, delivered, and staffed efficiently, with clear margin and utilisation gains
• Partner delivery is coordinated, high-quality, and accountable.
• The team is high-performing, engaged, and growing.
  
  

Role OVO-View

Team: Procurement & Supply (Finance)

Location: Bristol or London

Salary banding: £43,610 - £62,801

Experience: Mid-level

Working pattern: Full-Time

Reporting to: Senior Category Manager, Technology

Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

This role in 3 words: Analysis, Relationships, Commercial

Top 3 qualities for this role: Negotiator, Self-Solving, Entrepreneurial

Where you’ll work:

Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person. 

This role will be based at either our London or Bristol hub only, however travel between all hubs, Bristol, London and Glasgow will be expected. Each hub has accessible spaces to park your laptop, is designed to inspire people, help them connect and bring big ideas to life.

Everyone belongs at OVO

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:

As an enterprise business OVO’s supply chain presents large risk but great opportunity when it comes to sustainability and wider ESG initiatives. Procurement & Supply play a vital role when contributing to OVO’s wider Plan Zero aspirations ensuring we’re working with the right partners and managing risks appropriately.

This role in a nutshell:

Your key outcomes will be:

• Ensuring Tech Professional Services are fit for purpose, aligned to OVO’s objectives and key results and wider business needs, representing the best value and quality (working in collaboration with the Senior Category Manager). 
• Lead end-to-end procurement processes for assigned sub-categories in the technology space, ensuring efficiency and compliance. 
• Negotiate contracts with suppliers to secure favourable terms and cost savings.
• Build and maintain strong relationships with key suppliers to drive collaboration and innovation.
• Conduct market analysis to identify risks, opportunities, and trends for assigned sub-categories, feeding into the Technology Spend Category Strategy. 
• Monitor supplier / agency performance and collaborate with the business on regular supplier performance reviews. 
• Collaborate with internal stakeholders to align spend category objectives with organisational goals.
• Drive continuous improvement initiatives across procurement activities.
• Support OVO’s sustainability goals through ethical and environmentally responsible sourcing.

Additionally, you will:

• Use data to maintain a clear view of technology professional services category spend and suppliers.
• Support category savings opportunity analysis and future pipeline initiatives.
• Execute RFx exercises, guiding stakeholders and ensuring strong project management practices.
• Lead material commercial initiatives, presenting to the C-suite in line with OVO’s authority matrix.
• Deliver effective Supplier Management strategies. In life contract management, reducing risk, scope creep, supplier performance and contract exit
• Ensure adherence to procurement & contract policies and monitor compliance.
• Contribute to continuous improvement of procurement tools, processes, and customer journey management.
• Align sourcing activities with OVO’s Plan Zero objectives, demonstrating measurable contributions.

You’ll be a successful Category Manager - Technology Services at OVO if you…

• Are a strategic thinker with at least 3 years of experience in procurement, supplier management or category management.
• Have strong negotiation skills with a proven track record of delivering material commercial benefits.
• Excel in managing supplier relationships, driving performance, and fostering innovation.
• Are analytical, capable of sourcing and interpreting data to inform decisions.
• Communicate effectively with stakeholders and build collaborative relationships.
• Demonstrate a commitment to sustainability and ethical procurement practices.
• Thrive in a fast-paced, dynamic environment and manage multiple priorities efficiently.
• Are a team player, working collaboratively with a pragmatic approach.
• Have or are working towards a CIPS qualification (desirable).
• Show an understanding of procurement systems (e.g., Workday Strategic Sourcing).
• Bring experience in sourcing across key subcategories, with exposure to the energy sector being a plus.

You won’t like this role if you…

• Are uncomfortable leading on initiatives with high corporate exposure (Head of Departments and Directors).
• Are unable to effectively and constructively challenge the status quo.
• Are uncomfortable giving and receiving constructive feedback (radical candor).
• Do not possess technical understanding of Procurement best practice.
• Are unable to work effectively across a wider team and influence multiple stakeholders with disparate priorities.
• Do not possess strong commercial acumen and an eye for a deal.
• Are unable to effectively sell and promote the benefits of a robust procurement approach  to your colleagues and peers.

Let’s talk about what’s in it for you

We’ll pay you between  £43,610 and £62,801, depending on your specific skills and experience.

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. 

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.

Here’s a taster of what’s on offer: 

For starters, you’ll get 34 days of holiday (including bank holidays).

For your health
With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more

For your wellbeing
With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more

For your lifestyle
With extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations

For your home 
Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers

For your commute
Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!

If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.

Role OVO-view

Location: Bristol

Team: OVO Care, Account Management.

Salary banding: Starting base salary of £25,950 which will increase to £26,770 once your training and probation period are completed. This is usually within 9 months, although can be quicker depending on previous experience!

Experience: Learner - customer facing in a service environment with digital experience and problem solving skills advantageous

Working pattern: Full time - 37 hours per week (Shift times are between 8am - 6:15pm Monday to Friday and one Saturday per month from 9am - 2pm)

Sponsorship: We are unable to offer sponsorship for this role.

This role in 3 words: Fun, rewarding, customer-centric

Top 3 qualities for this role: Communication, great teammate, creative thinking

Start dates for Bristol : 

8th June 2026

Where you’ll work:

At OVO, we understand that a one size fits all approach doesn’t work for everyone. That’s why we created the OVO Way of Flexibility.

All our roles are hub based (Bristol or Glasgow), providing a dedicated space for collaboration, connection and teamwork. You’ll also have the flexibility to work from home.

For this role, you'll need to be based within a reasonable distance from our offices (30 miles) and able to travel into our Glasgow hub. The expectation is 2 days per week in office during the training period and then will be 2 days per month once you're in your squad.

Everyone belongs at OVO

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:

Our way of working enables us to treat our customers as individuals. We understand their needs in a personal and relevant way, resolving their queries as quickly as possible; we call this Account Management.

We're working together in squads with the same zero-carbon goal in mind; it's not just a way of working - it's a culture and a mentality. Squad life is all about self-managing as a group and making decisions together.

With Plan Zero at front of mind, we're all about making things better, looking for opportunities to deliver customer value in a constantly evolving landscape. Squads are encouraged to try innovative approaches, learning and adapting quickly are core to our development culture.

We embrace challenges, continuously provide feedback and pro-actively seek opportunities to improve, innovate, and progress towards a zero carbon future.

This role in a nutshell:

As a Zero Carbon Living Advisor, your role is to provide consistently outstanding service to OVO’s customers across the entire customer lifecycle; this will include some of OVO’s most vulnerable customers. You serve to solve, ensuring customer’s needs are met whilst informing and educating on our Plan Zero mission and connecting them with products and services that support home decarbonisation. This is a telephony based role so you’ll be resolving customer inbound queries through calls, and some emails.

Your key outcomes will be:

• Engaging with OVO’s customers, communicating with passion across phone, and occasionally via email.
• Quickly understand the root cause of customer contact, taking ownership for solving queries first time to prevent repeat contact.
• Coach your teammates in areas where you have a deeper level of knowledge or skill - this might be to help answer a customer query in the moment or to enhance the overall knowledge across the squad.
• Take ownership for the success of the entire squad. We believe the strength of the squad is each individual advisor, but the strength of each advisor is the squad.
• Autonomously manage your day, ensuring the overall objectives of the squad are achieved.
• Prepare, attend and actively contribute at squad meetings as appropriate.
• Identify and implement continuous improvement efforts in both squad ways of working and customer experience.
• Be an OVO ambassador, promoting our range of products & services to customers.
• Be empowered to have strong conversations to promote our products & services that we offer to our customers to help promote a Zero Carbon Living.
• Take accountability for your own development and using the tools provided to allow yourself to have strong conversations around our new and existing products.

You’ll be successful in this role at OVO if you…

• Enjoy working in a fast paced customer service environment, and have a real passion for providing outstanding customer service and an eye for continuous improvement.
• Demonstrate our OVO values and be an advocate of Plan Zero.
• Have experience of cross selling.
• Enjoy working as part of a team but also thrive independently.
• Are a brilliant communicator, particularly on the phone. You’re comfortable talking to wide range of people about a variety of queries.
• Have a passion for helping and supporting vulnerable customers.
• Are strong at showing empathy, understanding and compassion to our customers’ circumstances. At times you may need to have in-depth and sensitive conversations with customers.

Let’s talk about what’s in it for you

As well as a base salary of £25,950 which rises to £26,770 once you reach Level 2 (usually after 6-9 months but depends on each individual). You’ll also be eligible to qualify for a monthly incentive which is based on squad achieving performance measures.

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay.  It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits.

Here’s a taster of what’s on offer: 

For starters, you’ll get 34 days of holiday (including bank holidays).

For your health
With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more

For your wellbeing
With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more

For your lifestyle
With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations

For your home 
Get up to £400 towards any OVO Energy plan , plus personal carbon offsetting and great discounts on smart thermostats and EV chargers.

For your commute 
Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!

If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..

Are you looking for a new and exciting opportunity with a growing company?

We are a large regional property management firm looking for an experienced Maintenance Technician to join our team at Bristol at Sunset in Henderson, NV!

The ideal candidate will have experience in all trades and be very customer service focused. Some duties will include cleaning grounds, offices, common areas, completing maintenance service requests, appliance repairs, painting, apartment turnovers, taking emergency calls and more!

Qualifications

• Prefer at least 2 years experience in apartment maintenance on 200 unit property!
• Experience in all trades (plumbing, electrical, a/c, etc.) a must!
• Customer service attitude, flexibility and the ability to work in a team environment are key to making this position a success!
• As a condition of employment, all employees must acknowledge and consent to the possibility of audio recordings being made during the performance of their work duties.
• Reliable transportation is a MUST!
• Availability to work on-call rotation.

Compensation and Benefits

• Monthly bonuses
• Company profit sharing
• Accrues 10 days Paid time off per year
• 10 Paid Holidays and 2 Paid Personal Days per year
• 40 Hours of Paid Sick Time
• 401K with employer match
• Medical, Dental, Vision, Employee Assistance Program
• Life Insurance
• Flexible Spending Account, Dependent Care Spending Account
• Rental Discounts

About Blank Street

At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.

Start Something Extraordinary…

As a Shift Leader at Blank Street, you are a born player-coach who thrives when working alongside a team to deliver quality products. You are a proven people-person who takes pride in giving amazing service experiences and influencing your team to do the same. You thrive for opportunities to serve your community and make a big local impact. You are customer centric and believe in quality products through flawless execution, making every effort to give your customers exactly what they need, every day, in their way. You excel in fast paced environments and enjoy an inclusive, collaborative workplace, where your voice genuinely counts, and you can really make a difference.

You will spearhead individual, team and location initiatives to drive sales and business performance. Along with supporting your General Manager to lead these important company initiatives, you will regularly meet with the Senior Leadership team to voice feedback, improvements and overall be hands on in the success of your store, your customers and your teams’ best interests. You would be one of the first staff members to work in this location, which means you get the exciting opportunity to set the tone and create lasting connections in the neighbourhood.

Who We’re Looking For

• Love for cafe culture and people
• Friendly, open and approachable person who is able to work well with others
• Strong knowledge of coffee and equipment is a must
• Strong decision-making and multi-tasking skills
• Strong interpersonal communication skills
• Passionate about delivering excellent customer connections to create a regular customer base
• Able to work at a fast pace in high-volume environments
• Be an exemplary ambassador of our brand to new neighbourhoods

What You’ll Own

• Craft beautiful coffee products and serve all Blank Street customers with energy, warmth, and empathy
• Support your GM and our Training Team to help train new employees to succeed at Blank Street, including ensuring that new team members are following all recipes and training for menu items and processes and that they are in the correct uniform, are upbeat and vibes are positive
• Open and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shift
• Positive and solution-focused handling of any minor customer issue
• At a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base for your store

Requirements

• Experience in the customer service or hospitality industry
• Availability that meets the needs of our cafes
• Full Time: 35 hours per week, 5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
• Availability to work between 6:30 am and 9:00 pm
• Weekend and holiday availability preferred
• You must be authorised to work in the UK