Position Summary:

The Senior Finance Analyst – Clinical Solutions Portfolio is a strategic, business-partnering role responsible for portfolio-level financial analysis across Clinical Solutions departments. The primary focus is project and portfolio financial health, including forecasting, budget performance, and financial controls, with an expanding remit into trial operations KPIs and measures as they relate to budget integrity, scope control, and delivery efficiency. 

This role requires a strong background in Project Finance within a CRO environment, excellent analytical and presentation skills, and the ability to engage credibly with department heads and senior operational leaders.

Main Duties & Responsibilities:

• Own and deliver portfolio-level financial analysis for Clinical Solutions departments, including budget health, forecast accuracy, margin performance, and risk identification. 
• Lead project financial oversight across the full project lifecycle, from award through closeout, ensuring adherence to financial best practices and internal controls. 
• Perform variance analysis (actuals vs. forecast vs. budget) to identify drivers of change, scope creep, and emerging risks. 
• Partner with project finance teams to ensure consistency and integrity of project-level data feeding portfolio reporting. 
• Support and enhance departmental forecasting and planning processes using clear, supportable assumptions. 
• Monitor budget consumption, earned value indicators, and change order impacts across portfolios. 
• Provide forward-looking insights to support proactive financial decision-making by operational leadership. 
• Contribute to the continuous improvement of financial processes, controls, and reporting standards. 
• Develop and maintain trial operations KPIs and measures that link operational performance to financial outcomes (e.g., enrollment pace vs. burn, milestone progress vs. revenue, site activity vs. cost). 
• Leverage Excel and Power BI to create scalable dashboards and analyses that support portfolio governance and executive review. 
• Translate complex financial and operational data into clear, actionable insights for non-finance stakeholders. 
• Act as a trusted finance partner to Clinical Solutions department heads, supporting planning, performance reviews, and strategic initiatives. 
• Prepare and deliver high-quality presentations and executive-ready materials summarizing portfolio performance, risks, and recommendations. 
• Support ad hoc analyses and special projects requested by Finance leadership, Clinical Operations leadership, or executive management. 
• Collaborate closely with Project Management, Clinical Operations, Data Management, and Finance teams to ensure alignment between operational execution and financial reporting. 

Minimum Education & Experience: 

• Bachelor’s degree (or its international equivalent) + 5 years of related experience.

Preferred Education & Experience (optional):

• Bachelor’s degree in finance, Accounting, Business, or a related field (or its international equivalent).
• Approximately 5-8 years of relevant experience in project finance, FP&A, or operational finance, with a strong preference for CRO or clinical research industry experience.
• Demonstrated experience managing or analysing clinical trial portfolios and complex project financials.
• Advanced Microsoft Excel skills (financial modelling, scenario analysis, large data sets).
• Working knowledge of Power BI or similar BI/visualization tools.
• Strong presentation and communication skills, with experience presenting to senior leaders and department heads.
• Solid understanding of clinical trial financial drivers, project lifecycles, and contract/budget mechanics. 

Knowledge, Skills & Competencies:

• Strong financial and analytical acumen with the ability to connect operational activity to financial outcomes.
• Executive presence and confidence interacting with senior operational leaders.
• Ability to synthesize complex data into clear narratives and recommendations.
• High attention to detail balanced with a portfolio-level, strategic mindset.
• Self-motivated, adaptable, and comfortable operating in a fast-paced, matrixed environment. 

Position Summary:

The Senior Finance Analyst – Clinical Solutions Portfolio is a strategic, business-partnering role responsible for portfolio-level financial analysis across Clinical Solutions departments. The primary focus is project and portfolio financial health, including forecasting, budget performance, and financial controls, with an expanding remit into trial operations KPIs and measures as they relate to budget integrity, scope control, and delivery efficiency. 

This role requires a strong background in Project Finance within a CRO environment, excellent analytical and presentation skills, and the ability to engage credibly with department heads and senior operational leaders.

Main Duties & Responsibilities:

• Own and deliver portfolio-level financial analysis for Clinical Solutions departments, including budget health, forecast accuracy, margin performance, and risk identification. 
• Lead project financial oversight across the full project lifecycle, from award through closeout, ensuring adherence to financial best practices and internal controls. 
• Perform variance analysis (actuals vs. forecast vs. budget) to identify drivers of change, scope creep, and emerging risks. 
• Partner with project finance teams to ensure consistency and integrity of project-level data feeding portfolio reporting. 
• Support and enhance departmental forecasting and planning processes using clear, supportable assumptions. 
• Monitor budget consumption, earned value indicators, and change order impacts across portfolios. 
• Provide forward-looking insights to support proactive financial decision-making by operational leadership. 
• Contribute to the continuous improvement of financial processes, controls, and reporting standards. 
• Develop and maintain trial operations KPIs and measures that link operational performance to financial outcomes (e.g., enrollment pace vs. burn, milestone progress vs. revenue, site activity vs. cost). 
• Leverage Excel and Power BI to create scalable dashboards and analyses that support portfolio governance and executive review. 
• Translate complex financial and operational data into clear, actionable insights for non-finance stakeholders. 
• Act as a trusted finance partner to Clinical Solutions department heads, supporting planning, performance reviews, and strategic initiatives. 
• Prepare and deliver high-quality presentations and executive-ready materials summarizing portfolio performance, risks, and recommendations. 
• Support ad hoc analyses and special projects requested by Finance leadership, Clinical Operations leadership, or executive management. 
• Collaborate closely with Project Management, Clinical Operations, Data Management, and Finance teams to ensure alignment between operational execution and financial reporting. 

Minimum Education & Experience: 

• Bachelor’s degree (or its international equivalent) + 5 years of related experience.

Preferred Education & Experience (optional):

• Bachelor’s degree in finance, Accounting, Business, or a related field (or its international equivalent).
• Approximately 5-8 years of relevant experience in project finance, FP&A, or operational finance, with a strong preference for CRO or clinical research industry experience.
• Demonstrated experience managing or analysing clinical trial portfolios and complex project financials.
• Advanced Microsoft Excel skills (financial modelling, scenario analysis, large data sets).
• Working knowledge of Power BI or similar BI/visualization tools.
• Strong presentation and communication skills, with experience presenting to senior leaders and department heads.
• Solid understanding of clinical trial financial drivers, project lifecycles, and contract/budget mechanics. 

Knowledge, Skills & Competencies:

• Strong financial and analytical acumen with the ability to connect operational activity to financial outcomes.
• Executive presence and confidence interacting with senior operational leaders.
• Ability to synthesize complex data into clear narratives and recommendations.
• High attention to detail balanced with a portfolio-level, strategic mindset.
• Self-motivated, adaptable, and comfortable operating in a fast-paced, matrixed environment. 

We’re expanding across Mexico, Brazil, Argentina, Colombia, Chile, and Peru, and we’re looking for a Principal Database Programmer to help build the foundation of our clinical data operations in LATAM. In this high‑impact role, you’ll lead the development, testing, implementation, and support of clinical databases from start-up through post‑lock, while partnering closely with Data Management, Project Management, EDC vendors, and clients.

You’ll guide database design, oversee programming activities, troubleshoot complex technical issues, support system administration, forecast project needs, and contribute to SOP and process development. This is also a unique opportunity to mentor junior programmers, train end users, support onboarding, and influence how our new regional team grows.

If you’re motivated by technical leadership, collaboration, and the chance to help shape a new regional department from the ground up, we’d love to hear from you!

Essential functions of the job include but are not limited to:

• Maintains responsibility of assigned projects. Ensures on-time delivery, communicates the status of projects to internal teams and study
• Maintains awareness of the key elements of the contract and scope of work for assigned project(s) and communicates status updates to the Project team as necessary.
• Perform project forecasting of hours, and identification of resource requirements and manages project budgets including identification of out-of-scope work and post production changes
• Provides input and guidance to the design of clinical databases to the client and internal teams
• Builds and supports clinical databases
• Develops, tests, and validates programs and clinical database to support client-related projects and third-party applications.
• Provides system administration and advanced technical support services for internally developed applications and clinical databases, client-related projects and third-party applications
• Troubleshoots and resolves software and clinical database problems
• Develops and maintains study-specific validation documents
• Provides support to data management for client-related projects from CRF design to post database close and archival
• May design, develop and validate the Company’s internal applications, client-related projects and third-party applications.
• Participate in software vendor selection
• Participate in conducting EDC demonstrations and trainings
• Participate in the development and maintenance of Standard Operating Procedures (SOPs) and corresponding process documentation related to data management and database management activities
• Supports with onboarding of new hires
• Provide leadership for cross-functional and organization-wide initiatives, where applicable
• Trains and ensures that all data management project team members have been sufficiently trained
• Communicate with study sponsors, vendors and project teams as needed regarding data, database or other relevant project issues
• Present software demonstrations/trainings, department/company training sessions, present at project meetings
• Performs all duties in accordance with SOPs, government regulations, guidelines and industry standards.
• May require some travel
• Perform other duties as assigned

Qualifications:

Minimum Required:

• Minimum 8 years’ experience
• Bachelors and/or a combination of related experience
• Professional working proficiency in English required

Other Required:

• Proficiency in Microsoft Office: Word, Excel, PowerPoint, Outlook.
• Able to handle a variety of clinical research tasks.
• Excellent organizational and communication skills
• Professional use of the English language; both written and oral.
• Experience in Object Oriented Programming (C#, C++, VBS, etc.…),
• Understanding of CDISC standards (CDASH, SDTM, ADaM, etc.)
• Experience in clinical database management system development.
• Experience in a clinical, scientific or healthcare discipline.
• Proficiency in more than one CDMS system to include building forms, edit checks and complex rule development.  Awareness of CRF standards and input to maintenance of standards library. Ability to troubleshoot and support peers with technical issues and build solutions.Broad knowledge of drug, device and/or biologic development and effective data management practices
• Strong leadership and interpersonal skills

Preferred:

• Experience in a clinical, scientific or healthcare discipline and multiple therapeutic area experience, preferably Oncology
• Experience in utilizing various Database Programming systems

Skills:

Competencies: 

• Ability to work independently, manage time and create plans to achieve project revenue and business goals
• Ability to work effectively with minimal direction; must be a self-motivated and self-directed individual who enjoys a challenging and dynamic work environment
• Team player willing to collaborate and share knowledge
• Highly organized
• Effective communication, interpersonal and negotiation skills
• Excellent organization and prioritization skills
• Exceptional customer service orientation and proven track record of successful client relationship management
• Conducts formal presentations to a wide variety of audiences including colleagues and clients with a high level of proficiency

#LI-AG2 #LI-REMOTE

We’re expanding our data engineering capabilities across Mexico, Brazil, Argentina, Colombia, Chile, and Peru, and we’re hiring a Senior Clinical Data Engineer to help build the foundation of this new regional function. In this role, you’ll lead the development and optimization of clinical data systems, drive data standardization, build validation frameworks, and design high‑performance databases and pipelines across global trials.

The Senior Clinical Data Engineer leads the strategic development and optimization of clinical data systems to support regulatory compliance, advanced analytics, and operational excellence across global trials.

This role drives enterprise-level data standardization initiatives, and architects scalable validation frameworks to proactively address systemic data issues. With deep expertise in Python, R, SQL, and SAS, the engineer builds and maintains modular codebases, sets coding standards, and mentors junior engineers. The role also oversees regulatory alignment with GCP and FDA 21 CFR Part 11, establishing robust documentation and audit trail protocols. Through dynamic dashboards and analytics tools, the engineer delivers actionable insights into trial performance and data quality. As a strategic liaison across Biostatistics, Clinical Operations, and Regulatory Affairs, the engineer translates clinical requirements into scalable technical solutions and leads the design of secure, high-performance databases and ETL pipelines integrating data from diverse clinical systems.

Essential functions of the job include but are not limited to:

Data Standardization & Mapping: Spearhead the development of enterprise-level data mapping strategies that transform raw clinical data into standardized formats for high-impact analytics. Lead the adoption and governance of data standards across programs to ensure regulatory alignment and consistency.

Data Quality Assurance: Design and implement robust, scalable validation frameworks that proactively detect and resolve systemic data issues. Serve as a strategic partner to Clinical Data Managers and cross-functional teams, driving continuous improvement in data integrity across global trials

Programming & Scripting: Architect and maintain advanced, modular codebases using Python, R, SQL, and SAS to support complex data engineering workflows. Establish coding standards and mentor junior engineers in automation, reproducibility, and performance optimization. Example use cases includes edit checks, reconciliations, exception listings, programmed protocol deviations, resource projections based on site data entry volume

Regulatory Compliance & Documentation: Lead compliance initiatives to ensure all data systems and workflows meet GCP, FDA 21 CFR Part 11, and evolving global regulatory requirements. Define documentation protocols and oversee audit trail governance to support inspection readiness and transparency.
Reporting & Visualization - Develop and operationalize dynamic dashboards and analytics tools that provide real-time insights into data quality, trial progress, and operational KPIs. Translate complex datasets into actionable intelligence for clinical and regulatory stakeholders.

Collaboration & Cross-Functional Support: Act as a strategic liaison between Clinical Data Engineering and Biostatistics, Clinical Operations, and Regulatory Affairs. Translate clinical and scientific requirements into scalable technical solutions that support study execution and data delivery.

Database Design & Optimization: Lead the design and optimization of secure, high-performance relational databases and data lakes. Ensure infrastructure scalability, query efficiency, and data governance for large-scale clinical datasets.

Qualifications:

Minimum Required:

• Bachelor’s Degree in a relevant field (life sciences, statistics, data management, clinical operations) or relevant/equivalent combination of education, training, and experience
• Minimum 6 years experience in clinical monitoring, clinical trial management or equivalent
• Advanced programming and automation skills; database design; dashboard development; CDISC governance
• Professional working proficiency in English

Other Required:

• Highly effective oral and written communication skills with the ability to communicate effectively with project team members
• Excellent organizational and time management skills
• Ability to work in a team or independently as required
• Demonstrated ability to learn how to extract pertinent information from protocols, electronic study data systems and clinical systems
• Proficiency in statistical analysis and data monitoring tools.
• Detail-oriented with strong analytical and problem-solving skills
• Demonstrated experience with integrated risk planning & management
• Ability to mentor junior team members

Preferred:

• CRO experience as a Clinical Data Engineer or Programmer

Skills:

• Strong analytical and problem-solving skills with attention to data quality and integrity.
• Ability to work with large, complex datasets from multiple sources.
• Effective communication skills to collaborate with cross-functional teams.
• Knowledge of data governance, privacy, and security best practices in clinical research.

Competencies:

• Collaboration: Works effectively with clinical, statistical, and technical teams to align data strategies with study goals.
• Accountability: Takes ownership of data engineering deliverables and ensures timely, high-quality outputs.
• Adaptability: Thrives in a fast-paced, evolving environment with shifting priorities and timelines.
• Compliance-Oriented: Maintains a strong focus on regulatory compliance and data traceability.

#LI-AG2 #LI-REMOTE

We’re expanding our data engineering capabilities across Mexico, Brazil, Argentina, Colombia, Chile, and Peru, and we’re hiring a Senior Clinical Data Engineer to help build the foundation of this new regional function. In this role, you’ll lead the development and optimization of clinical data systems, drive data standardization, build validation frameworks, and design high‑performance databases and pipelines across global trials.

The Senior Clinical Data Engineer leads the strategic development and optimization of clinical data systems to support regulatory compliance, advanced analytics, and operational excellence across global trials.

This role drives enterprise-level data standardization initiatives, and architects scalable validation frameworks to proactively address systemic data issues. With deep expertise in Python, R, SQL, and SAS, the engineer builds and maintains modular codebases, sets coding standards, and mentors junior engineers. The role also oversees regulatory alignment with GCP and FDA 21 CFR Part 11, establishing robust documentation and audit trail protocols. Through dynamic dashboards and analytics tools, the engineer delivers actionable insights into trial performance and data quality. As a strategic liaison across Biostatistics, Clinical Operations, and Regulatory Affairs, the engineer translates clinical requirements into scalable technical solutions and leads the design of secure, high-performance databases and ETL pipelines integrating data from diverse clinical systems.

Essential functions of the job include but are not limited to:

Data Standardization & Mapping: Spearhead the development of enterprise-level data mapping strategies that transform raw clinical data into standardized formats for high-impact analytics. Lead the adoption and governance of data standards across programs to ensure regulatory alignment and consistency.

Data Quality Assurance: Design and implement robust, scalable validation frameworks that proactively detect and resolve systemic data issues. Serve as a strategic partner to Clinical Data Managers and cross-functional teams, driving continuous improvement in data integrity across global trials

Programming & Scripting: Architect and maintain advanced, modular codebases using Python, R, SQL, and SAS to support complex data engineering workflows. Establish coding standards and mentor junior engineers in automation, reproducibility, and performance optimization. Example use cases includes edit checks, reconciliations, exception listings, programmed protocol deviations, resource projections based on site data entry volume

Regulatory Compliance & Documentation: Lead compliance initiatives to ensure all data systems and workflows meet GCP, FDA 21 CFR Part 11, and evolving global regulatory requirements. Define documentation protocols and oversee audit trail governance to support inspection readiness and transparency.
Reporting & Visualization - Develop and operationalize dynamic dashboards and analytics tools that provide real-time insights into data quality, trial progress, and operational KPIs. Translate complex datasets into actionable intelligence for clinical and regulatory stakeholders.

Collaboration & Cross-Functional Support: Act as a strategic liaison between Clinical Data Engineering and Biostatistics, Clinical Operations, and Regulatory Affairs. Translate clinical and scientific requirements into scalable technical solutions that support study execution and data delivery.

Database Design & Optimization: Lead the design and optimization of secure, high-performance relational databases and data lakes. Ensure infrastructure scalability, query efficiency, and data governance for large-scale clinical datasets.

Qualifications:

Minimum Required:

• Bachelor’s Degree in a relevant field (life sciences, statistics, data management, clinical operations) or relevant/equivalent combination of education, training, and experience
• Minimum 6 years experience in clinical monitoring, clinical trial management or equivalent
• Advanced programming and automation skills; database design; dashboard development; CDISC governance
• Professional working proficiency in English

Other Required:

• Highly effective oral and written communication skills with the ability to communicate effectively with project team members
• Excellent organizational and time management skills
• Ability to work in a team or independently as required
• Demonstrated ability to learn how to extract pertinent information from protocols, electronic study data systems and clinical systems
• Proficiency in statistical analysis and data monitoring tools.
• Detail-oriented with strong analytical and problem-solving skills
• Demonstrated experience with integrated risk planning & management
• Ability to mentor junior team members

Preferred:

• CRO experience as a Clinical Data Engineer or Programmer

Skills:

• Strong analytical and problem-solving skills with attention to data quality and integrity.
• Ability to work with large, complex datasets from multiple sources.
• Effective communication skills to collaborate with cross-functional teams.
• Knowledge of data governance, privacy, and security best practices in clinical research.

Competencies:

• Collaboration: Works effectively with clinical, statistical, and technical teams to align data strategies with study goals.
• Accountability: Takes ownership of data engineering deliverables and ensures timely, high-quality outputs.
• Adaptability: Thrives in a fast-paced, evolving environment with shifting priorities and timelines.
• Compliance-Oriented: Maintains a strong focus on regulatory compliance and data traceability.

#LI-AG2 #LI-REMOTE

We’re expanding across Mexico, Brazil, Argentina, Colombia, Chile, and Peru, and we’re looking for a Principal Database Programmer to help build the foundation of our clinical data operations in LATAM. In this high‑impact role, you’ll lead the development, testing, implementation, and support of clinical databases from start-up through post‑lock, while partnering closely with Data Management, Project Management, EDC vendors, and clients.

You’ll guide database design, oversee programming activities, troubleshoot complex technical issues, support system administration, forecast project needs, and contribute to SOP and process development. This is also a unique opportunity to mentor junior programmers, train end users, support onboarding, and influence how our new regional team grows.

If you’re motivated by technical leadership, collaboration, and the chance to help shape a new regional department from the ground up, we’d love to hear from you!

Essential functions of the job include but are not limited to:

• Maintains responsibility of assigned projects. Ensures on-time delivery, communicates the status of projects to internal teams and study
• Maintains awareness of the key elements of the contract and scope of work for assigned project(s) and communicates status updates to the Project team as necessary.
• Perform project forecasting of hours, and identification of resource requirements and manages project budgets including identification of out-of-scope work and post production changes
• Provides input and guidance to the design of clinical databases to the client and internal teams
• Builds and supports clinical databases
• Develops, tests, and validates programs and clinical database to support client-related projects and third-party applications.
• Provides system administration and advanced technical support services for internally developed applications and clinical databases, client-related projects and third-party applications
• Troubleshoots and resolves software and clinical database problems
• Develops and maintains study-specific validation documents
• Provides support to data management for client-related projects from CRF design to post database close and archival
• May design, develop and validate the Company’s internal applications, client-related projects and third-party applications.
• Participate in software vendor selection
• Participate in conducting EDC demonstrations and trainings
• Participate in the development and maintenance of Standard Operating Procedures (SOPs) and corresponding process documentation related to data management and database management activities
• Supports with onboarding of new hires
• Provide leadership for cross-functional and organization-wide initiatives, where applicable
• Trains and ensures that all data management project team members have been sufficiently trained
• Communicate with study sponsors, vendors and project teams as needed regarding data, database or other relevant project issues
• Present software demonstrations/trainings, department/company training sessions, present at project meetings
• Performs all duties in accordance with SOPs, government regulations, guidelines and industry standards.
• May require some travel
• Perform other duties as assigned

Qualifications:

Minimum Required:

• Minimum 8 years’ experience
• Bachelors and/or a combination of related experience
• Professional working proficiency in English required

Other Required:

• Proficiency in Microsoft Office: Word, Excel, PowerPoint, Outlook.
• Able to handle a variety of clinical research tasks.
• Excellent organizational and communication skills
• Professional use of the English language; both written and oral.
• Experience in Object Oriented Programming (C#, C++, VBS, etc.…),
• Understanding of CDISC standards (CDASH, SDTM, ADaM, etc.)
• Experience in clinical database management system development.
• Experience in a clinical, scientific or healthcare discipline.
• Proficiency in more than one CDMS system to include building forms, edit checks and complex rule development.  Awareness of CRF standards and input to maintenance of standards library. Ability to troubleshoot and support peers with technical issues and build solutions.Broad knowledge of drug, device and/or biologic development and effective data management practices
• Strong leadership and interpersonal skills

Preferred:

• Experience in a clinical, scientific or healthcare discipline and multiple therapeutic area experience, preferably Oncology
• Experience in utilizing various Database Programming systems

Skills:

Competencies: 

• Ability to work independently, manage time and create plans to achieve project revenue and business goals
• Ability to work effectively with minimal direction; must be a self-motivated and self-directed individual who enjoys a challenging and dynamic work environment
• Team player willing to collaborate and share knowledge
• Highly organized
• Effective communication, interpersonal and negotiation skills
• Excellent organization and prioritization skills
• Exceptional customer service orientation and proven track record of successful client relationship management
• Conducts formal presentations to a wide variety of audiences including colleagues and clients with a high level of proficiency

#LI-AG2 #LI-REMOTE

As a Workplace Mental Health Consultant, you will provide management consultations, trainings, critical incident response, and assessment and referral mental health support to employees at a combined multinational pharmaceutical and medical technical healthcare company. You may also provide consultation to Human Resources (HR), program managers, and supervisors on workplace and organizational issues. This role will report to a Spring Health Global Clinical Manager.

What you’ll be doing:

• Provide consultation and support to managers, teams, and members that enhances employee wellbeing and workplace effectiveness onsite at the customer location from Monday through Thursday from 10AM to 4PM BRT in São José dos Campos, Brazil. 
• Provide solution-focused employee mental health consultation and connection to appropriate resources. 
• Proactively cultivate strong relationships with key customer contacts, Spring Health managers, and internal stakeholders, as well as actively participate in both customer and Spring Health meetings as appropriate. 
• Coordinate and deliver critical incident response 
• Conduct company tailored trainings and Spring Health benefit promotion events 
• Develop expert-level understanding of the customer benefit ecosystem and available support programs, and are able to provide appropriate referrals to members.
• Complete required internal training and assignments and attend Spring Health Clinical Team meetings 
• Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards 
• Track and monitor available data to identify strategic workplace wellbeing insights, recommend targeted interventions, and collaborate with customer points of contact to coordinate effective support. Assess for risk and manage member and organizational crises by providing in-the-moment support, triage, safety planning, and follow up.
• Provide management consultation that enhances employee wellbeing and workplace effectiveness.
• Complete management referral intakes according to established guidelines; assure appropriate placement of management referred employees; provide guidance regarding EAP protocols to counselors working with employees.
• Identify and problem-solve issues that serve as a barrier or disruption to care, with support from leadership. 
• Complete accurate and timely documentation of all service delivery.
• Represent Spring Health and help to support/reinforce program parameters and goals.
• Communicate with local points of contact and cascade any needs to Spring Health partners through routine meetings and touchpoints. 
• Proactively develop relationships with key customer contacts and attend customer meetings as requested/appropriate.
• Other responsibilities as they pertain to the success of this role

What we expect from you:

• Must hold a Diploma in Psychology (Psicólogo/a) from a university officially recognized by the Ministry of Education (MEC).
• Must be actively registered with a Regional Council of Psychology (CRP); while a single CRP registration permits nationwide telehealth, a secondary license is strictly required for providing in-person services across two or more jurisdictions.
• You have training and experience delivering management consultation, critical incident response, and workplace trainings or presentations.
• You have experience using evidence-based approaches, including short-term, solution-focused therapy.
• You are able to respond quickly and appropriately to employees experiencing panic attacks, anxiety, or other forms of distress onsite, providing stabilization, safety planning, and connection to care when needed.
• You are comfortable educating both managers and employees on mental health awareness, early intervention, and how to access available support resources.
• You proactively promote Spring Health services and help employees understand the full range of available support, including therapy, coaching, and workplace consultation.
• You are committed to accurate, timely documentation of service delivery and are able to summarize interactions in English within Spring Health’s online documentation systems.
• You are comfortable working independently while also collaborating with a broader care team, including other clinicians and Spring Health clinical care navigators.
• You demonstrate strong interpersonal skills and the ability to build trusted relationships with employees, leaders, and organizational partners.
• You navigate workplace environments with professionalism and sensitivity, including settings that may involve union representation or complex organizational dynamics.
• You bring a proactive approach to supporting the workplace by identifying emerging needs, building relationships across teams, and creating opportunities for engagement rather than waiting for issues to arise.
• You acknowledge and embrace diversity and inclusion among teams and clients.
• You are comfortable supporting workplace engagement activities such as trainings, informational sessions, and tabling events.
• You have flexibility to travel to multiple sites as needed.
• You are comfortable using technology and are competent providing support through telehealth platforms. 

The target hourly for PT range for this position is BRL R$ 128.66 - R$ 257.31. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.

Hypergrowth Meets Impact

What to expect working here:

• You will be held accountable to an exceptionally high bar and impact
• This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact
• You will be challenged to set and protect your own boundaries
• You will create processes & products that have never existed before
• You will have very direct conversations and receive continuous feedback to push you to become the highest performer you can be
• Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows

And…

• You get to be surrounded by some of the brightest minds in the field  
• You get to learn and grow at an extremely accelerated pace
• You will experience transparency, integrity, &  humility from leadership 
• You will be empowered to constantly challenge the status quo
• You get the space to experiment & innovate
• You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly
• You will become more resourceful and resilient
• You get to be part of a winning team that opens doors in the future

How This Role Makes a Difference

How This Role Makes a Difference

How This Role Makes a Difference

SSS Manager LATAM position hires, develops, enables, and engages their team in Site Support Solutions to ensure an elevated level of performance and exceptional customer experience. The manager will provide daily support to all SSS team members to drive study results and help in the complexities of study operations. Responsibilities include collaborating with sponsor teams, Care Access leadership, and other teams as required to deliver study results. This role is responsible for determining the key priorities and goals in partnership with sponsor leadership and Care Access leadership, then translating these priorities into actionable goals and activities for their SSS team members. Managers must ensure that the team has appropriate resources and expertise to deliver those goals. This is a managerial level role with the expectation that the manager has strong working knowledge of and experience in the clinical research industry, especially in the LATAM region. 

How This Role Makes a Difference