About the role

As part of Enterprise Engineering, the Workday Recruiting/Talent Acquisition Engineer sets the bar for technical excellence and innovation across our Talent Acquisition platform—driving configuration strategy, automation, integration optimization, and continuous validation at scale. You'll bring deep Workday Recruiting and ATS functional knowledge, combined with strong engineering capabilities, applying technical rigor to the configuration, data management, and testing of an enterprise-grade recruiting system in a fast-paced, high-volume hiring environment.

Scope includes Workday Recruiting, Advanced Recruiting, Candidate Experience (Career Site), ATS Tech Stack (HiredScore, Paradox, iCIMS integration), Talent Acquisition processes, Onboarding, and recruiting analytics/reporting. You'll build robust, scalable automated solutions and manage the quality lifecycle in our Workday Recruiting ecosystem, ensuring compliance, data integrity, candidate experience excellence, and recruitment efficiency requirements for a rapidly growing company.

For Massachusetts Only - The estimated annual salary for this position is between $132,600 - $191,250 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

• Design and own the end-to-end Workday Recruiting configuration and integration strategy for Recruiting, Advanced Recruiting, Career Site, ATS integrations (HiredScore, Paradox), Onboarding, and Talent Acquisition workflows—balancing technical excellence with speed to delivery and optimal candidate experience.
• Build, maintain, and scale Workday Recruiting configurations, including job requisition templates, candidate pipelines, offer management, background check integrations, recruiting events, interview scheduling, and agency portal functionality; ensure seamless data flow across systems.
• Design and implement comprehensive automated test coverage for recruiting processes using Tricentis Tosca or similar tools; manage test execution and traceability in qTest; integrate results into CI/CD pipelines for continuous quality validation.
• Create reusable configuration frameworks and templates (job req templates, screening questions, candidate evaluation forms, offer letter templates, recruiting business process steps) that standardize processes, reduce configuration time, and improve system reliability.
• Drive API-level and end-to-end integration testing across the Talent Acquisition ecosystem (e.g., requisition creation to hire, candidate sourcing, screening workflows, offer approval, background checks, I-9 verification, onboarding handoff to HCM), including third-party vendor integrations and Workday web services.
• Validate Workday Recruiting Extend apps, custom objects, and advanced configurations to ensure functional correctness, security, accessibility, compliance (OFCCP, EEOC), and performance under high-volume recruiting loads.
• Establish recruiting-specific quality metrics, dashboards, and reporting (including time-to-fill, candidate conversion rates, system uptime, integration success rates, configuration coverage, defect density) that enable data-driven decision-making and continuous improvement.
• Champion candidate experience excellence: partner with Recruiting, Employer Branding, and TA Operations teams to optimize career site performance, mobile responsiveness, application completion rates, and candidate communication workflows.
• Lead technical design reviews and configuration governance for recruiting process changes, partner with Workday Recruiting Consultants, Integration Engineers, and HRIS teams on design patterns and apply configuration best practices to recruiting assets.
• Drive root cause analysis and systemic improvements across recruiting data quality, process bottlenecks, integration failures, and user experience issues; continuously optimize configuration efficiency and recruiting operations effectiveness.
• Collaborate closely with Talent Acquisition, Recruiting Operations, HR Technology, Compliance, DEI, People Analytics, and vendor partners (HiredScore, Paradox, background check providers) to align technical solutions with business priorities, hiring goals, and regulatory requirements.
• Manage Workday Recruiting roadmap alignment with bi-annual releases and feature updates; evaluate new Recruiting functionality, lead pilot programs, and drive adoption of innovations that enhance recruiter productivity and candidate experience.

We're excited if you have

• 6+ years with SaaS/Cloud HR technology and significant hands-on Workday Recruiting experience across requisition management, candidate management, offer management, career site configuration, recruiting analytics, and ATS integrations.
• Deep functional expertise in Talent Acquisition processes, including high-volume recruiting, executive search, agency management, candidate sourcing, interview management, offer workflows, background checks, and onboarding transitions.
• Strong technical skills in Workday Recruiting configuration, Calculated Fields, Workday Studio, or EIB for data management, integration troubleshooting (Web Services, RaaS reports), and understanding of API-based recruiting technology ecosystems.
• Experience with recruiting automation tools such as HiredScore, Paradox (conversational AI), scheduling tools, CRM platforms, and modern ATS integrations.
• Test automation and quality engineering experience with tools like Tricentis Tosca, Selenium, or similar; ability to design and maintain automated regression suites for recruiting workflows.
• Data-driven mindset with experience building recruiting analytics, dashboards (Workday Reports, Prism), and using data to optimize funnel conversion, process efficiency, and candidate experience.
• Understanding of recruiting compliance requirements, including OFCCP, EEOC, GDPR, accessibility standards (WCAG), and ability to configure systems to meet regulatory obligations.
• Strong stakeholder management and communication skills; ability to translate complex technical concepts for recruiting leaders and translate business requirements into technical solutions.
• Experience managing or contributing to enterprise-scale Workday implementations or transformations; familiarity with Agile/Scrum methodologies and DevOps practices.
• Passion for candidate experience and recruiting innovation; stays current on recruiting technology trends, AI/ML applications in talent acquisition, and Workday Recruiting product roadmap.

#LI-SR2

TLDR:

• You will own high-priority financial analyses that underpin major initiatives around Anduril
• You will partner with leadership and teams from across the business to unpack ambiguous problems, develop a thorough understanding, and provide solutions (with a financial lens)
• Your work will vary from quick-turn analytical problem solving to process improvements and building out financial models

The Strategic Finance team at Anduril has three primary responsibilities:

1. Special projects. We are frequently pulled into high priority problems that must be solved, but do not fall neatly into the purview of an existing person’s job description. Our team is one of the first to get tapped when a messy problem needs solving
2. Pricing Strategy. We are a key pillar in how we price products across the company. Anduril is at the forefront of new technologies that require novel pricing and contracting structures – and our team owns a large part of this
3. Maturing Financial Frameworks. Our team is at the forefront of how Anduril thinks about investments (incl. new products, new facilities, etc.). Its our job to bring financial rigor to these decisions and to mature our decision-making process

What you’ll do on the Strategic Finance Team:

• Own projects end-to-end, from Definition, Solution, to Implementation. You will be handed ambiguous, messy problems with little prescription on how to solve them
• Execute scrappy analyses on short timelines to get answers quickly, while also owning more scalable solutions that will make Anduril successful in the long term
• Project manage across many stakeholders. If you don’t like being the person leading meetings with large groups of people or managing large Slack channels to wrangle stakeholders towards a solution, this may not be the role for you
• Work across functions and learn Anduril’s business top-to-bottom. You will interact with Finance, Growth, Engineering, Investor Relations, Corporate Development, Supply Chain, Manufacturing, HR, Recruiting, and more
• Own detailed financial models end-to-end, from on-the-ground gathering of data, through creating materials, to presenting them to stakeholders
• Build P&L models for different products, business lines, divisions, and acquisitions
• Build novel financial frameworks for thinking through operational decisions, including but not limited to facilities, manufacturing, supply chain, etc.
• e.g. Build a 10-Y model for a new product Anduril is considering
• e.g. How should Anduril approach capital allocation decisions and think about capital structure?
• e.g. How should Anduril think about international opportunities?
• Work on novel pricing frameworks for new technologies that the USG has never acquired before
• Build out models to justify $ pricing and show how it impacts Anduril and the customer
• Brainstorm / ideate on different ways of monetizing Anduril products and technology
• Deeply embed with engineering, sales, and proposals teams on major new efforts
• e.g. How much should Anduril charge for a new variant of Dive-LD?
• e.g. How should Anduril structure the pricing on software licenses that provide autonomy to drones?

Required Qualifications:

• You have 2+ years of experience in management consulting, investment banking, or similar
• You have a strong understanding of financial and accounting concepts
• You have strong analytical aptitude. You intuitively think about problems in terms of numbers and can translate them into strategic, actionable insights
• You are able to quickly execute analyses in Excel
• You are self-driven and relentlessly proactive. You don’t need someone to tell you to “move”. You just move. We’d rather have to tell you to slow down than to speed up
• You don’t wait on others to solve problems. You proactively step into the gap to offer solutions yourself
• You have an ability to quantify complex often ambiguous problems
• You are willing to learn how to use corporate systems (e.g. Salesforce) and analytic / dashboarding tools (e.g. Palantir Foundry)
• You are comfortable communicating broadly and having a lot of eyes on your work. This role can at-times require comms to large groups and senior leadership
• You enjoy working at a place where no one minds if you leave early one day to go to an appointment or run an errand, but you also don’t mind responding to Slacks in the evening or sprinting on urgent asks
• U.S. Person status is required as this position needs to access export-controlled data

We are seeking an experienced Manager, Global Billing Operations to lead and scale our billing processes across a global customer base. This role owns the translation of complex SaaS contracts into accurate, timely, and compliant billing outcomes, while also overseeing collections and ensuring efficient cash realization. You will partner closely with RevOps, Deal Desk, Sales and Finance leadership to ensure billing processes are scalable, audit-ready, and aligned with business growth. This role requires a balance of hands-on operational execution, strong judgement, and process ownership, with a focus on automation, continuous improvement, and cross-functional alignment. 

What You'll Do:

Billing Operations & Collections

• Own global billing operations, ensuring accurate and timely invoice generation aligned with contract terms, pricing structures, and booking policies
• Manage the end-to-end invoicing lifecycle post-Closed Won, including billing setup, validation, and delivery
• Ensure alignment across Salesforce, contract terms, and NetSuite to minimize downstream errors and revenue impact
• Serve as the primary escalation point for complex billing issues, disputes, and exceptions
• Lead collections processes, including AR aging, follow-ups, and dispute resolution
• Monitor and drive performance against key metrics such as DSO, past due balances, and collection effectiveness
• Ensure timely and accurate cash application and reconciliation

Process Ownership & Optimization

• Own and continuously improve billing and AR processes to driving scalability and efficiency
• Identify and implement automation opportunities across systems and workflows
• Standardize processes across regions, entities, and customer segments

Cross-functional Partnerships

• Partner with Deal Desk and RevOps to a seamless transition from deal structure to billing execution
• Partner with Sales and customer stakeholders to resolve payment delays and escalations
• Collaborate with Revenue Accounting to ensure alignment with revenue recognition requirements and audit standards

Controls, Compliance & Audit

• Ensure billing and AR processes are SOX-compliant and audit-ready
• Own execution and documentation of key billing and AR controls
• Support external audits, including documentation, walkthroughs, and issue resolution
• Maintain compliance with global tax, invoicing, and regulatory requirements

Team Leadership

• Lead, mentor, and develop a high-performing Global Billing Operations team
• Establish clear goals, priorities, and performance expectations
• Drive a culture of accountability, continuous improvement, and customer focus

What You'll Bring:

• 8+ years of experience in billing operations or finance operations, preferably in SaaS or technology
• 3+ years of people management experience
• Strong Order to Cash experience
• Strong experience with NetSuite and Salesforce
• Deep understanding of billing processes, invoicing structures, and collections workflows
• Experience operating in a high-growth, complex deal environment
• Experience with automation, AI, or process improvement initiatives
• Strong analytical, problem-solving, and communication skills

Preferred Qualifications:

• Familiarity with ASC 606 and revenue recognition considerations
• Experience with marketplace billing (AWS, Azure) and third-party invoicing tools (e.g., Coupa, Ariba)
• Exposure to Government portal WAAF, including tax and multi-entity environments

The base salary range for this full-time position is $92,000-$137,500. Our salary ranges are determined by role, level, and location. The salary displayed reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by state, work location and additional factors, including job-related skills, experience, and relevant education or training. This position may be eligible for incentive compensation, equity, and medical, dental, vision, life insurance and 401K. Your recruiter can share more about the specific details of the compensation and benefit package during the hiring process.

#LI-Hybrid

As a Marketing Systems & AI Automation Manager at Recorded Future, you will play a crucial role in building the technical engine that powers our go-to-market (GTM) strategy. This role is a highly analytical, individual contributor position focused on architecting, automating, and optimizing our marketing data workflows to drive pipeline growth and improve outbound and inbound effectiveness. You will act as the bridge between marketing, operations, and sales by designing complex data enrichment processes, integrating APIs, and leveraging modern AI GTM tools to automate personalized outreach at scale. This role requires a systems-thinking mindset and deep technical expertise in B2B SaaS marketing automation, data orchestration, API integrations, and advanced workflow engineering.

What You'll Do:

GTM Systems & Workflow Automation:

• Design, build, and maintain complex automation workflows to power marketing and sales outreach, routing, and engagement.
• Architect seamless integrations between our core marketing platforms (e.g., Marketo), CRM (Salesforce), and specialized GTM tools.
• Leverage tools like Zapier to automate manual processes and ensure real-time data flow across the GTM tech stack.

Data Enrichment & Outbound Engineering:

• Build and manage sophisticated data enrichment waterfalls using platforms like Clay, Lusha, ZoomInfo to source and qualify target accounts and contacts.
• Utilize APIs and webhooks to pull in buying signals, intent data, and firmographic details to trigger automated GTM plays.
• Implement generative AI (e.g., OpenAI, Anthropic) within automated workflows to scale highly personalized outbound messaging through platforms like Outreach.

Marketing Data Strategy & Governance:

• Ensure strict data integrity, hygiene, and consistency across marketing automation and CRM platforms.
• Oversee critical data processes, including lead deduplication, routing, scoring, and audience segmentation.
• Partner with IT, Revenue Operations, and data teams to centralize data and enhance our marketing infrastructure.

MarTech Optimization & Technical Enablement:

• Continuously evaluate, identify, and implement new technologies to improve our GTM motion and automation capabilities.
• Troubleshoot complex system errors, sync issues, and API failures between the marketing and sales stack.
• Provide technical training and enablement for marketing and sales stakeholders on how to leverage new automated plays and insights.

Performance Analysis & Strategic Planning:

• Measure the success of automated GTM campaigns by rigorously tracking measurable outcomes, pipeline generation, and return on investment (ROI).
• Analyze workflow performance, conversion rates, and engagement metrics to relentlessly optimize data routing and campaign execution.
• Provide highly analytical, data-driven recommendations to leadership to optimize GTM efficiency and drive business growth.
• Support annual and quarterly planning processes with insights on system capabilities, database health, and automation scalability.

What You'll Bring:

• 5+ years of experience in marketing operations, revenue operations, GTM systems, or a related analytical field in a B2B SaaS environment.
• 2+ years working with modern GTM automation and enrichment tools (e.g., Clay).
• Hands-on experience building and scaling outbound GTM campaigns, specifically including list building, enrichment, segmentation, routing, and activation across systems.
• Strong proficiency in building advanced automated workflows using Zapier, or custom API/webhook connections.
• Extensive hands-on experience with marketing automation platforms (Marketo) and CRM platforms (Salesforce), with a strong understanding of marketing-sales alignment.
• Highly analytical and problem-solving mindset, with advanced Excel/Google Sheets skills for handling and manipulating complex datasets.
• Excellent communication skills, with the ability to translate technical system processes and data workflows into actionable strategies for non-technical stakeholders.
• Experience writing custom scripts using Python, JavaScript, or SQL for advanced data manipulation and scraping.
• Proven experience integrating Large Language Models (LLMs) and Generative AI into outbound marketing workflows.
• Familiarity with predictive analytics and intent data platforms (e.g., 6sense, Hockeystack).

The base salary range for this full-time position is $92,000- $137,500. Our salary ranges are determined by role, level, and location. The salary displayed reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by state, work location and additional factors, including job-related skills, experience, and relevant education or training. This position may be eligible for incentive compensation, equity, and medical, dental, vision, life insurance and 401K. Your recruiter can share more about the specific details of the compensation and benefit package during the hiring process.

#LI-Remote

Recorded Future is seeking a strategic and innovative Senior Field Marketing Manager for East. In this role, you will drive pipeline growth and customer retention by designing and executing targeted marketing campaigns exclusively for our targeted accounts. You will integrate advanced digital and data-driven strategies with a deep understanding of our products to ensure high-impact, multi-channel campaigns that resonate with both technical and business audiences

* Please note this role requires working from the Recorded Future Boston office at least 3 days per week

What You'll Do:

• Integrate with the sales, channel, and tech alliance teams, along with corporate marketing, to develop annual field marketing plans that support overall pipeline growth.
• Proactively engage with the sales teams to coordinate, communicate, and optimize the impact of marketing activities.
• Work with the marketing team to develop and execute integrated campaigns across digital, social media, paid ads, product marketing, and other channels to effectively reach and engage the market.
• Plan, execute, and manage live field and partner events as part of the overall marketing mix, ensuring a cohesive pre-event, at-event, and post-event strategy to drive engagement and response rates.
• Develop and implement a targeted account strategy to support account-based selling.
• Collaborate with the marketing team to create promotional materials, assets, and signage for field marketing initiatives.
• Track, measure, and report on the effectiveness of marketing programs and campaign ROI, providing recommendations for optimization.
• Manage budgets and expenses in an organized manner to maximize marketing impact.
• Communicate and educate the sales team on new and planned marketing activities across global, regional, and local programs.
• The majority of focus is dedicated to field marketing events (75%-80%) and in addition supporting and driving joint partner marketing activities (20-25%).

What You'll Bring:

• 7+ years’ experience in field and partner marketing initiatives; experience in the cybersecurity industry is a plus.
• Demonstrated expertise in demand generation, multi-channel marketing, and inbound marketing strategy/execution.  
• Proven ability to build strong relationships with sales teams and drive awareness and sales through strategic marketing programs.
• Exceptional project management skills and the ability to align tactical plans with overarching business strategies.
• Proficiency with key marketing and sales tools (including CRM and marketing automation platforms).
• Willingness and ability to travel 10%-20% of the time.

The base salary range for this full-time position is $127,500-$191,500. Our salary ranges are determined by role, level, and location. The salary displayed reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by state, work location and additional factors, including job-related skills, experience, and relevant education or training. This position may be eligible for incentive compensation, equity, and medical, dental, vision, life insurance and 401K. Your recruiter can share more about the specific details of the compensation and benefit package during the hiring process.

Recorded Future is seeking an experienced Senior Engineering Manager to lead a diverse team of engineers building one of the world’s most comprehensive global internet scanning platforms. As a Senior Engineering Manager, you will oversee multiple established teams and functions, including:

• Scan Engine Development – Our proprietary network scanning engine that operates on a global scale to collect intelligence insights from everything on the internet, supported by a cross-functional team of software engineers and operations specialists
• Vulnerability and Signature Research – Our team of vulnerability researchers working in coordination with internal intelligence functions to develop unique detections and signatures that power the scan engine
• Scan Operations and Site Reliability – Our team responsible for the operational health, scale, and reliability of the platform, ensuring intelligence is generated and delivered continuously to support teams and clients across the organization

What You'll Do:

• Team Leadership: Lead and mentor a multi-disciplinary team of vulnerability researchers, scan operations engineers, and software engineers across multiple geographies, fostering a collaborative, high-performing, and inclusive environment. Provide technical leadership by guiding development efforts, setting direction, and coaching engineers to grow their careers while maintaining a high engineering bar.
• Cross-Team Coordination: Partner closely with engineering leadership, product managers, and stakeholders across the broader organization — including teams from recently integrated business units — to align on scope, timelines, and solution designs that serve the full breadth of Recorded Future’s needs. Effectively communicate and advocate technical solutions to product, engineering, and business audiences.
• Engineering Excellence: Drive the continuous improvement of engineering practices, processes, and tools to increase efficiency and product quality. Ensure teams design, develop, and deploy features with a focus on high availability, quality, low latency, and scalability.
• Project Management: Oversee the planning, execution, and delivery of product features and updates, ensuring alignment with company goals and timelines.
• Agile Practices: Implement and maintain agile methodologies for project tracking and documentation.
• AI-First Development: Champion an AI-first engineering culture across your teams, encouraging the adoption of AI tools, workflows, and practices in day-to-day development. You should be comfortable guiding your team in its application and aligned with Recorded Future’s broader commitment to AI-driven engineering.

What You'll Bring:

• At least 10 years of experience in software engineering, ideally in an Enterprise SaaS product.
• At least 4 years in a management or leadership role, ideally overseeing multiple functions with remote teams in different timezones.
• Meaningful hands-on software engineering experience, ideally including familiarity with languages such as Python, Go, or C. You don’t need to be actively coding day-to-day, but you should be able to engage credibly with engineers on technical decisions and hold the team to a high engineering bar.
• Background in or strong familiarity with low-level, network-heavy applications with a focus on high-volume traffic, availability, and global scale is highly desirable, despite this role being primarily managerial.
• Familiarity with key technologies such as message busses/queues (Kafka, Rabbit, etc.), containerization (Docker, Kubernetes, etc.)
• Extensive familiarity with the TCP/IP protocol stack, including application of concepts from DNS, WHOIS, and other artifacts needed for technical reconnaissance and discovery
• Comfort with AI development concepts and a genuine enthusiasm for guiding teams to incorporate AI into their workflows and understanding its practical applications in software development
• Experience in technical leadership such as leading project teams' development efforts and setting technical direction
• A passion for coaching others to grow their technology career and sharing good practices with more junior engineers
• Excellent verbal and written communication skills
• Bachelor’s and/or Master’s degree in Computer Science, Computer Engineering, or equivalent education/work experience

Preferred Qualifications:

• Any familiarity with cybersecurity principles and the unique challenges of developing cybersecurity products
• Any familiarity with things like port scanning, vulnerability scanning, or signature development
• Any familiarity with enterprise security products related to Recorded Future’s offerings

The base salary range for this full-time position is $199,000-$278,000. Our salary ranges are determined by role, level, and location. The salary displayed reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by state, work location and additional factors, including job-related skills, experience, and relevant education or training. This position may be eligible for incentive compensation, equity, and medical, dental, vision, life insurance and 401K. Your recruiter can share more about the specific details of the compensation and benefit package during the hiring process.

#LI-Remote

ABOUT THE JOB 

Anduril’s Talent Strategy, Experience & Enablement team is seeking a TA Onboarding Specialist to own the end-to-end onboarding experience for our Recruiters and Recruiting Coordinators. This is not a generic HR onboarding role — this person will design and execute an onboarding program purpose-built for TA professionals, ensuring every new recruiter and coordinator ramps faster, builds confidence in our tools and processes, and integrates into Anduril’s recruiting culture from day one. 

The right person for this role understands that onboarding a recruiter is fundamentally different from onboarding a software engineer or a finance hire. Recruiters need to learn our ATS, sourcing tools, and CRM. They need to understand our operating principles, interview methodology, and competency framework. They need to know the business lines they support, the hiring managers they’ll partner with, and the technical domains they’ll recruit for. And they need to build credibility with their stakeholders fast — because every week a recruiter is ramping is a week they’re not filling roles. 

You will be the primary point of contact for every new TA hire from offer acceptance through their first 90 days. You’ll partner closely with the Talent Enablement Program Manager on training content, the TA Systems team on tool access and proficiency, and recruiting leadership on business line immersion. If you thrive on building seamless experiences, obsess over the details that make someone feel set up for success, and want to directly impact how fast our recruiting engine scales, this role is for you. 

WHAT YOU’LL DO 

• TA-Specific Onboarding Ownership: Own the end-to-end onboarding experience for all new Recruiters and Recruiting Coordinators — from offer acceptance through 90-day check-in — ensuring a seamless, structured, and confidence-building ramp into their role.
• Recruiter Ramp Program Design: Design and maintain a TA-specific onboarding curriculum that covers ATS/CRM proficiency, sourcing tool training, interview methodology, operating principles and competency framework orientation, business line immersion, and hiring manager relationship-building.
• Role-Specific Onboarding Paths: Build and maintain structured 30/60/90 day onboarding plans for each TA role (Recruiter, Senior Recruiter, Recruiting Coordinator, Sourcer) with clear milestones, proficiency checkpoints, and success criteria.
• Pre-boarding & Day One Readiness: Coordinate pre-boarding logistics: system access, tool provisioning, team introductions, hiring manager connection, and first-week scheduling. Ensure no new hire shows up on day one without everything they need.
• TA Culture & Process Orientation: Conduct engaging TA-specific orientation sessions that go beyond generic company onboarding — instilling a deep understanding of Anduril’s recruiting culture, operating principles (Speed, Autonomy, Scale, Impact), the Behavioral Question Bank, and what “great” looks like in our hiring process.
• New Hire Liaison & Support: Serve as the primary point of contact for new TA hires, providing guidance, answering questions, and proactively identifying when someone is struggling or falling behind on ramp milestones.
• Cross-Functional Partnership: Partner with the Talent Enablement Program Manager to ensure onboarding content stays current and aligned with broader enablement programs. Collaborate with TA Systems on tool training and access. Work with recruiting leadership on business line immersion scheduling.
• Onboarding Materials & Knowledge Base: Develop, refine, and maintain onboarding playbooks, checklists, guides, and resource libraries specific to the TA function. Ensure materials reflect current processes, tools, and best practices.
• Metrics & Continuous Improvement: Track onboarding completion rates, ramp time to first hire, new hire satisfaction scores, and hiring manager confidence in new recruiter readiness. Use data to identify gaps and continuously improve the onboarding experience.
• Feedback Loops & Iteration: Proactively identify friction points in the TA onboarding experience and drive improvements. Gather feedback from new hires, their managers, and their stakeholders to inform iteration. 

WORKS WITH

• Talent Enablement Program Manager (content alignment, training curriculum)
• TA Systems Senior Manager (tool access, ATS/CRM training)
• Recruiting Leadership & Functional Managers (business line immersion, hiring manager intros)
• People Operations (HR onboarding integration, compliance, benefits enrollment)
• New Recruiters & Recruiting Coordinators (primary audience) 

REQUIRED QUALIFICATIONS

• 3+ years of experience in onboarding, people operations, program management, or talent acquisition enablement.
• Direct experience onboarding recruiting or talent acquisition professionals, or strong enough TA domain knowledge to design a credible ramp program for recruiters and coordinators.
• Strong knowledge of onboarding processes, procedures, and best practices — with a bias toward structured, milestone-driven programs over ad-hoc orientation.
• Excellent organizational and project management skills, with the ability to manage multiple new hire cohorts simultaneously without dropping details.
• Exceptional communication and interpersonal abilities, with a customer-service mindset — new hires should feel supported, not processed.
• Strong attention to detail, ensuring accurate and thorough completion of all onboarding tasks, system access, and documentation.
• Proficiency with HRIS, applicant tracking systems (ATS), and recruiting tools — you’ll be teaching new hires to use these, so you need to know them yourself.
• Analytical mindset: ability to track onboarding metrics (ramp time, completion rates, satisfaction scores) and use data to drive improvement.
• Experience working in a fast-paced, high-growth environment where the onboarding program needs to scale with hiring volume.
• Must be a U.S. Person due to required access to U.S. export controlled information or facilities

PREFERRED QUALIFICATIONS 

• Prior experience in a recruiting or talent acquisition role — you’ve lived the ramp yourself and know what new recruiters actually need vs. what onboarding programs typically provide.
• Experience in the defense, aerospace, or a related high-tech industry where cleared talent, mission context, and technical domain knowledge are factors in recruiter ramp.
• Experience designing 30/60/90 day onboarding plans with structured milestones and proficiency checkpoints.
• Background in creating onboarding content: playbooks, quick-reference guides, video walkthroughs, or e-learning modules.
• Ability to work autonomously with discretion and minimal supervision — comfortable owning the full onboarding experience without waiting for direction.
• Prior event coordination experience (orientation sessions, team immersion days, cohort kickoffs). 

About this position:

We're looking for a Northeastern University co-op student to join Later's People team as our HR Coordinator Co-op, based out of our Boston hub. In this role, you'll support the day-to-day work of the People team, build hands-on experience across the full employee lifecycle (onboarding, employee experience, HR operations, and programs). You’ll also support the day-to-day operations of our Boston office as part of creating a strong in-person employee experience. You'll partner closely with our People Ops, Talent Acquisition, and leadership teams, and you'll get exposure to how a fast-growing tech company runs its HR function in real time. This is a six-month, full-time co-op with regular exposure to senior People leaders.

Please note we will only be considering applications from candidates currently enrolled in Northeastern University's co-op program and located within our Boston, MA hub. This is an in-person role (5 days a week) to support office operations and in-person employee experience.

What you'll be doing:

People & HR Coordination

• Support the People team across HRIS data entry, employee changes, and document management, helping maintain accurate and well-organized records
• Assist with scheduling interviews, coordinating reference checks, and supporting candidate experience throughout the hiring process
• Help maintain People team trackers, dashboards, and reporting on hiring, onboarding, and employee lifecycle metrics.
• Draft and proofread internal communications, FAQs, and People team documentation.
• Help monitor and respond to People team inquiries, answering common questions and routing requests with guidance

Onboarding & Employee Experience

• Support logistics for new hire onboarding, including pre-boarding communications, equipment coordination, and Day 1 setup for Boston-based hires.
• Partner with IT and People Ops to make sure every new hire has a smooth, well-organized onboarding experience.
• Assist with employee experience programs (recognition, milestones, internal events), including planning, logistics and execution 
• Support engagement survey logistics, including communications, response tracking, and follow-up coordination.

Boston Office Management

• Support day-to-day operations of the Boston office, including supplies, snacks, mail, vendor relationships, and basic facilities needs.
• Assist with planning and executing Boston office events, team gatherings, and on-site experiences for visiting team members and executives.
• Coordinate with building management, security, and vendors to support office operations
• Partner with the People team to keep the office a welcoming, organized, and on-brand space that supports our hybrid work model.

Programs & Projects

• Contribute to People team projects across areas such as Learning and Development, AI proficiency, performance, and culture initiatives.
• Help build process documentation, SOPs, and how-to guides that scale beyond your co-op term.

What success looks like:

• Within your first 30 days, you’ve ramped on Later’s People tools and processes, built relationships with key stakeholders, and begun supporting onboarding, coordination, and leading office operations tasks.
• By 90 days, you’re confidently supporting core workflows (e.g., onboarding logistics, scheduling, and office coordination), contributing to People team projects, and helping manage day-to-day operations of the Boston office with guidance, while identifying opportunities to improve processes and the employee experience.
• By the end of your co-op term, you’ve completed a capstone project to improve a People process, gained hands-on experience across HR operations and employee experience, and contributed documentation or improvements that support the team after you leave. You’ll walk away with practical skills and a clear understanding of how a People team operates.

What you bring:

• Currently enrolled at Northeastern University and eligible for a full-time, six-month co-op term.
• Coursework or interest in Human Resources, Organizational Behavior, Business, Communications, or a related field (or equivalent experience that signals readiness for HR work).
• Strong organizational skills with the ability to manage multiple priorities, deadlines, and stakeholders in a fast-paced environment.
• Strong written and verbal communication skills in English, with a high bar for professionalism when handling sensitive employee information.
• Comfortable with digital tools (Google Workspace, Slack, project trackers) and quick to pick up new systems like HRIS and ATS platforms.
• Available to work on-site at our Boston office five days per week to support office management responsibilities.
• Prior internship, co-op, or part-time experience in HR, People Operations, office management, or hospitality is a plus.
• Exposure to HRIS, ATS (Greenhouse), or workplace systems is a bonus, not a requirement.
• Interest in how AI tools are being used to scale HR and operations work.

How you work: 

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: 

$21 per hour

*Co-op team members, independent contractors, and freelancers are not eligible for company benefits. 

This role is onsite 5 days a week in Boston, MA.

This is a 3-month contract position with the opportunity for extension.

About the Role

As a People Partner Coordinator, you will work closely with the Manager and Director of Operations to support site operations and ensure smooth day-to-day execution of the workforce. You will serve as the on-site HR partner, responsible for supporting compliance, enforcing safety standards, coordinating onboarding and training, and providing frontline HR support across the facility. This role also provides regional support to other operations as needed, helping ensure a consistent and well-managed employee experience across sites.

Responsibilities

• Support and execute frontline HR operations, including onboarding, orientation, and training coordination to ensure a consistent, compliant, and positive employee experience
• Provide daily HR support to frontline employees across payroll, benefits, policies, attendance, and performance matters
• Coordinate and track required training to meet OSHA, local, state, and company compliance requirements
• Serve as on-site People Partner for Boston operations, with regional support for NJ sites as needed
• Partner with site leadership to support engagement, retention, and workforce stability initiatives
• Support employee relations and compliance processes by gathering documentation, maintaining records, and tracking case follow-ups in partnership with HR leadership
• Assist managers with performance management actions including discipline, policy application, and terminations
• Coordinate workers’ compensation cases from incident through resolution, including documentation, tracking, and coordination with vendors and insurance partners
• Maintain and update HR and operations trackers (ER cases, attendance, safety, turnover), identify trends, and escalate risks to leadership with recommended actions

Qualifications

• 2+ years of experience in an HR Coordinator or similar HR support role, preferably in warehouse, logistics, distribution, or field-based operational environments
• Experience supporting hourly or frontline workforces in fast-paced operational settings
• Working knowledge of employee relations processes, workers’ compensation coordination, and HR compliance requirements
• Familiarity with employment law fundamentals and ability to follow established HR policies and escalation procedures
• Strong organizational, communication, and prioritization skills with ability to manage multiple competing tasks and deadlines
• High attention to detail with accuracy in documentation, tracking, and compliance-related work
• Ability to balance empathy with consistency in handling employee and operational issues
• Comfortable working in fast-moving environments with shifting priorities and clear operational direction
• Bilingual in English and Mandarin required

Nice-to-have

• Experience in fulfillment centers, logistics, distribution, or transportation environments
• HR certification (e.g., SHRM-CP, PHR)
• Prior experience coordinating across multiple sites or supporting regional operations (multi-location exposure)
• Exposure to onboarding, training coordination, or workforce engagement initiatives in an operational setting
• Basic experience working with HRIS or tracking systems for ER cases, attendance, or safety reporting

Benefits

• Comprehensive health insurance package, including medical, dental, and vision.  PPO/HMO packages
• 401k, 4% company match
• Equity and Bonus 
• Vacation, sick and holiday time off
• Monthly mobile stipend
• Monthly Weee! Points credits

Compensation Range

• The US base salary range for this full-time position is $23/hr - $28/hr
• This role may be eligible to discretionary bonus, incentives and benefits 
• Our salary ranges are determined by role, level, and location

The range displayed on each job posting reflects the minimum and maximum base salary for new hires for the position across all US locations. Within the range, individual pay is determined by multiple factors like job-related skills, experience and work locations. Your recruiter can share more about the specific salary range during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include any variable compensation elements.

Weee! is an equal opportunity employer welcoming all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law.  Discrimination or harassment of any kind is not tolerated at Weee!. If you need to inquire about an accommodation or need assistance with completing the application, please email us at applicantaccommodation@sayweee.com.

For more jobs and to find out more about Weee!, visit our career page: https://about.sayweee.com/careers

 POSITION SUMMARY:

 Significant alignment with LPs has been one of the cornerstones of Audax’s strategy since the firm was founded. This alignment is achieved through the firm’s extensive co-invest program, through which employees, collectively, have been, and continue to be among the largest investors in nearly every Audax investment across all business units. The Audax Co-Invest Finance Group is a team of 7 individuals responsible for the operational, accounting, tax, and reporting aspects of the co-invest portfolio. With significant investments across the entire Audax platform, the portfolio provides the team with the unique opportunity to gain exposure to all of the firm’s business units. Members of the team regularly collaborate with members of nearly every internal department in the company, including investment professionals from all business units, all internal finance departments, tax, legal, HR, compliance, and IT, as well as the firm’s outside advisors, including attorneys, banks, custodians, and accounting and tax professionals.

This position is responsible for all elements of accounting, reporting, and administration for Audax Co-Invest and General Partnership funds.  The candidate will work with other team members to maintain a scalable accounting function that provides a high level of support to the organization.  This team member will be responsible for the timely and accurate completion of daily, weekly, and quarterly accounting, weekly management reporting, and quarterly financial statements for various funds.  This team member will coordinate the year-end audit process, serving as liaison with external auditors and ensuring timely resolution of audit requests. Additionally, this team member will work closely with other internal teams to provide quarterly deliverables, assist in deal level allocations, and other internal ad-hoc requests.

The ideal candidate is a self-motivated and detail-oriented team player able to materialize concepts into effective, concise and timely execution of work product.  Candidate must be a self-starter with strong analytical, organizational, and communication skills.   As Audax Co-Invest continues to grow, the position may evolve with the direction of business needs.

RESPONSIBILITIES:

• Responsible for accounting, reporting, and administration of Audax Co-Invest and General Partnership Funds, including quarterly financial statements, capital accounts, and weekly management reporting through Investran.
• Coordinate the year-end audit process, serving as liaison with external auditors and ensuring timely resolution of audit requests.
• Review and analyze financial information for combined reporting, valuation support, and disclosure requirements.
• Draft and review financial statement footnotes, including investment valuation disclosures (ASC 820), fair value hierarchy analysis, and related party disclosures.
• Prepare and review NAV calculations and investor capital account statements.
• Partner closely with the Tax team to deliver accurate capital allocations supporting quarterly estimates and tax payment calculations.
• Review of legal documents, including Limited Partnership Agreements, structure charts, and management services agreements.
• Coordination with management company team for reconciliation of payables.
• Communicate with investors on a regular basis to provide documents related to capital activity, tax, compliance and account statements.
• Work with investors to complete ad-hoc reporting requests.
• Close interaction with Business Solutions team and FP&A team to implement system solutions/efficiencies in relation to accounting systems and recurring reporting requests. Assist in the testing and implementation of reporting solutions. Propose new reporting initiatives and projects as challenges/inefficiencies arise.

REQUIREMENTS/QUALIFICATIONS:

• BS in Accounting with an advanced degree (CPA strongly preferred)
• 4-7 years professional experience including public accounting, preferably focusing on alternative investment asset managers
• Understanding or experience with Private Equity or other alternative investment structures preferred
• Experience with accounting software preferred (Investran experience a plus)
• Advanced excel user with a high level of attention-to-detail
• Strong organizational skills with the ability to manage and prioritize multiple workstreams in order to meet tight deadlines
• Professional individual with strong interpersonal and communication skills, with the ability to effectively engage and lead a team and colleagues

OTHER DUTIES:  

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

LOCATION: Boston, MA. 3 days/week in office.  These in-office requirements may change based on the needs of the business. 

For Massachusetts: The base salary range for this position is $100,000- $130,000. The base salary range represents the estimated low and high end for this position at the time of this posting. Consistent with applicable law, compensation may vary and will be determined based on but not limited to, the skills, qualifications, and experience of the applicant along with the requirements of the position, and Audax reserves the right to modify this pay range at any time. An employee may also be eligible for annual discretionary incentive compensation based on performance. 

Audax offers a wide range of employee benefits, including health insurance, life insurance, disability insurance, paid time off (including sick leave, parental leave, volunteer leave, and vacation), charitable donation match, family support services (including Bright Horizons and Benefit Advocate Center), and a 401(k) in addition to other benefits.

POSITION SUMMARY:

Significant alignment with LPs has been one of the cornerstones of Audax’s strategy since the firm was founded. This alignment is achieved through the firm’s extensive co-invest program, through which employees, collectively, have been, and continue to be among the largest investors in nearly every Audax investment across all business units. The Audax Co-Invest Finance Group is a team of 7 individuals responsible for the operational, accounting, tax, and reporting aspects of the co-invest portfolio. With significant investments across the entire Audax platform, the portfolio provides the team with the unique opportunity to gain exposure to all of the firm’s business units. Members of the team regularly collaborate with members of nearly every internal department in the company, including investment professionals from all business units, all internal finance departments, tax, legal, HR, compliance, and IT, as well as the firm’s outside advisors, including attorneys, banks, custodians, and accounting and tax professionals.

This position is responsible for all elements of accounting, reporting, and administration for Audax Co-Invest.  The candidate will work with other team members to maintain a scalable accounting function that provides a consistently high level of support to the organization.  This team member will be responsible for the timely and accurate completion of daily, weekly, and quarterly accounting for various funds.  This team member will also work closely with other internal teams to provide quarterly deliverables, assist in deal level allocations, and other internal ad-hoc requests.

The ideal candidate is a self-motivated team player who is able to materialize concepts into effective, concise and timely execution of work product. As Audax Co-Invest continues to grow, the position will evolve with the direction of business needs.

RESPONSIBILITIES:

• Cash monitoring and reconciliation with bank on a daily basis
• Record journal entries in accounting system on a daily basis for all investment activity in Co-Invest and General Partnership entities
• Prepare capital calls and distributions based on Fund cash projections
• Communicate with investors on a regular basis to provide documents related to capital activity, tax, compliance and account statements
• Coordinate with management company team for reconciliation of payables
• Communicate directly with bank representatives to maintain accounts and provide documentation for new accounts on an ad hoc basis
• Assist with quarterly financial reporting and provide quarterly account statements to investors
• Use DocuSign to produce Subscription documents for the Co-Investors
• Work with investors to complete ad-hoc reporting requests
• Close interaction with Business Solutions team and FP&A team to implement system solutions/efficiencies in relation to accounting systems and recurring reporting requests. Assist in the testing and implementation of reporting solutions. Propose new reporting initiatives and projects as challenges/inefficiencies arise.

REQUIREMENTS/QUALIFICATIONS:

• BS in Management with an advanced degree or certification a plus
• 1-3 years professional experience in fund accounting, alternative investment operations, or audit with primary focus on partnerships and investment
• Advanced excel user with a high level of attention-to-detail
• Experience with accounting software (Investran experience a plus)
• Experience with online banking platforms and treasury management systems/applications preferred (experience with Bank of America CashPro, Kyriba a plus)
• Understanding or experience with Private Equity or other alternative investment structures preferred
• Strong organizational skills with the ability to manage and prioritize multiple workstreams in order to meet tight deadlines
• Professional individual with strong interpersonal and communication skills, with the ability to effectively engage and lead a team and colleagues
• Detail-oriented and able to research discrepancies

 OTHER DUTIES:  

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

For Massachusetts: The base salary range for this position is $72,000- $120,000. The base salary range represents the estimated low and high end for this position at the time of this posting. Consistent with applicable law, compensation may vary and will be determined based on but not limited to, the skills, qualifications, and experience of the applicant along with the requirements of the position, and Audax reserves the right to modify this pay range at any time. An employee may also be eligible for annual discretionary incentive compensation based on performance. 

Audax offers a wide range of employee benefits, including health insurance, life insurance, disability insurance, paid time off (including sick leave, parental leave, volunteer leave, and vacation), charitable donation match, family support services (including Bright Horizons and Benefit Advocate Center), and a 401(k) in addition to other benefits.

The Boston office of Foley Hoag LLP seeks a Legal Administrative Assistant to provide administrative support to lawyers and legal staff in the Litigation Department. As an essential member of law firm operations, the Legal Administrative Assistant (LAA) will provide administrative support to an assigned team of legal professionals and may also provide back-up administrative support to lawyers and other legal staff, including peers. The LAA works collaboratively with legal and business services professionals within the firm and interacts with outside stakeholders with a professional and positive demeanor to provide “world class” service to internal and external clients.   

Responsibilities 

• Manage calendaring for assigned attorneys, including systematically creating and organizing appointments, proactively resolving scheduling conflicts, coordinating and booking in-person and virtual meetings, and prioritizing commitments to optimize workflow and time management 
• Serve as a primary point of contact for internal and external inquiries, exercising with professionalism and sound judgment; triage competing demands on attorneys' time in relation to overall priorities 
• Actively manage and organize email inboxes by ensuring timely and appropriate communication and flagging urgent matters  
• Coordinate and modify domestic and international travel arrangements as directed, and prepare accurate and timely expense reports 
• Initiate and coordinate urgent conflict checks in connection with new client and matter intake, ensuring compliance with firm procedures 
• Complete daily time entry diaries accurately and on schedule, ensuring all billable and non-billable time is properly captured 
• Prepare materials related to the firm's billing process in an efficient and timely manner, including reviewing and editing pre-bills as directed 
• Maintain familiarity with billing and client requirements related to billing, forecasting, and budgeting 
• Draft, prepare, revise, and process legal documents, correspondence, and memoranda using standard Microsoft Office products 
• Redline and edit legal briefs, pleadings, and other filings; prepare binders and organized reference materials for collective bargaining sessions, hearings, and other proceedings. 
• Proofread all work products to ensure completeness and accuracy 
• Maintain organized paper and electronic files, and design and implement organizational systems where appropriate 
• Maintain the contact management system and manage contact communication processes for assigned attorneys 
• Become familiar and stay current with firm policies, legal procedures, matters, and clients relevant to the Litigation and Labor and Employment practices 
• Participate in firm-provided training programs and apply learned skills to daily work products 
• Operate with discretion, professionalism, and courtesy at all times, particularly when handling sensitive or confidential information  
• Photocopy and scan materials as needed, and perform additional office duties as requested 

Qualifications  

The LAA must possess excellent written and oral communication skills, technological savvy, and interpersonal effectiveness. The successful candidate for this position will bring outstanding attention to detail, superb organizational skills, and the ability to adjust priorities and problem solve in a fast-paced dynamic environment. Experience with, knowledge of, and a passion for the legal field is preferred. We especially welcome applications from those who hold historically marginalized and/or underrepresented identities. The following provides a portrait of an ideal candidate. Candidates who possess many, if not all, of the qualifications outlined below are encouraged to apply:   

• Associates degree, technical certification in office/business administration or equivalent professional experience 
• Experience in litigation practice preferred 
• Experience in an administrative support capacity in legal or professional services preferred 
• Ability to work in a fast-paced environment and deliver work in efficient and timely fashion 
• Advanced Microsoft Office skills, including Microsoft Word, Excel and PowerPoint 
• Familiarity with formatting legal pleadings, drafting simple correspondence, and prior experience proofreading correspondence, memoranda, and pleadings is a plus  
• Strong attention to detail and outstanding organizational skills 
• Strong client service orientation 
• Excellent verbal and written communication skills 
• Demonstrated ability to listen to others, follow instructions and accept feedback 
• Appreciation for Foley Hoag’s values and commitment to diversity, equity, and inclusion 
• Ability to work effectively with others 
• Ability to work independently and strong sense of accountability  
• Flexibility to work outside standard business hours as needed 
• Ability to commute to and from firm office location on regular basis 
• Ability to lift and transport up to 10 lbs 

This hybrid role requires 70% in-office presence in our Boston office to foster collaboration and connection. Onsite expectations and specific days may evolve depending on team and business needs. 

Compensation range is $63,400 to $79,300 commensurate with related experience and qualification. The salary of the candidate selected for this role will be set based on a variety of factors, including but not limited to internal equity, experience, specialty, and training. The above salary range (or hiring range) represents the firm's reasonable estimate of the range of possible compensation at the time of posting. 

MongoDB is looking for a transformational HR Leader who has partnered with senior leaders to drive complex, global change at scale. As the Senior Director, you will partner with the Chief Revenue Officer Leadership Team and the VP, HRBP to drive a people strategy that enables durable, profitable growth, expands our market reach, and builds a deep bench of leaders for tomorrow. The role reports to the VP, HR Business Partnering and manages a global team of two. 

At MongoDB, the HRBP team’s key focus is to be a trusted advisor to business leaders, translating business strategy into people and organizational priorities that drive performance, culture and growth. This includes shaping workforce strategy & culture, optimizing organizational design and building leadership capability. They use data and insights to influence decisions, anticipate talent needs and ensure that the business has the right structure, culture and capabilities to scale. In short, they are an extension of the business leadership team. They accomplish all of this through very close collaboration with the various other functions within the People Team - Total Rewards, Culture Talent & Development, Talent Acquisition, Regional HR, HR Operations, and People Analytics.  

Key Responsibilities

​Strategic Partnership & Business Leadership

• Serve as a trusted advisor to the CRO and global Sales leadership team, shaping people and organizational strategies that drive scalable revenue growth and global market expansion
• Leverage business acumen and data-driven insights to influence decisions on organization design, talent strategy, and leadership effectiveness
• Lead and develop a global team, fostering growth, excellence, and deep partnership capability

Talent & Performance Management

• Drive a high-performance culture through disciplined goal-setting, continuous feedback, and performance calibration across regions
• Partner with leaders to identify, develop, and retain top talent
• Use analytics and insights to diagnose trends, assess bench strength, and implement targeted development and engagement strategies that sustain performance
• Practice what you coach within your own team, providing continuous feedback, coaching and guidance to your team of BPs

Leadership Development & Succession Planning

• Lead succession planning for critical roles, ensuring depth and readiness across the global Sales organization
• Provide executive coaching and counsel to senior leaders to elevate influence, decision-making, and people leadership capability

Organizational Planning, Design & Change Leadership

• Lead global transformation and organizational design initiatives to ensure that the organizational structure enables accountability, scalability and performance
• Architect organizational change, ensuring transformations are executed thoughtfully and sustainably with clear communication and employee engagement

Culture & Employee Experience

• Act as a culture carrier and change agent, embedding company values and leadership principles into daily decisions, programs & behaviors
• Foster a culture of retention where teams feel empowered and aligned to outcomes

Profile & Experience

• 12+ years of HR experience, including 8+ years in senior HRBP roles and at least 4+ years leading a team of HRBPs
• Proven success leading people strategy and organizational transformation in a high-growth, high-performance technology company
• Strong business acumen and deep understanding of Go-To-Market operations and strategies
• Demonstrated ability to influence, build trust, and drive change across complex global organizations with very senior leaders
• Track record of leading through ambiguity and scaling organizations
• Analytical and insight-driven; uses data to guide decisions and measure impact
• Exceptional communication, judgment, and credibility at the most senior levels
• Consumption experience is a plus

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273422877

About SimpliSafe

We’re a high-tech home security company passionate about protecting the life you’ve built and our mission to keep Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no-ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those whom we protect. We don’t just want you to work here. We want you to grow and thrive here.

Why are we hiring?

We are a rapidly growing and successful company seeking smart, talented, and humble individuals who share our values. Join us in our mission to disrupt the home security space and relentlessly pursue our goal to keep Every Home Secure.

What You’ll Do

At SimpliSafe, corporate IT is part of the Information Security and Technology (IS&T) team, led by our Chief Information Security Officer (CISO). IT does more than fix laptops—we empower every team member to do their best work and make sure SimpliSafers feel supported, connected, and confident in their technology.

We’re looking for a Staff IAM Engineer to join our IT team in Boston, Massachusetts. In this role, you’ll report to our Manager, IS&T, and:

• Own and evolve SimpliSafe’s Okta environment and identity strategy, serving as the go-to expert on all things IAM.
• Partner with Security, Engineering, and HR to build scalable access governance and lifecycle automation.
• Define IAM standards and architecture that grow with the company and keep us secure and compliant.

We’re a hybrid team — you’ll come into our Boston office two days a week, with flexibility to work the rest of the time remotely. 

Primary responsibilities include:

• Defining and driving SimpliSafe’s IAM strategy across the enterprise, including identity governance, access management, and zero trust principles.
• Serving as the internal subject matter expert on all things identity — Okta, SSO, MFA, lifecycle management, and directory services.
• Developing a roadmap for IAM maturity, identifying gaps, prioritizing investments, and aligning with security and compliance objectives.
• Owning the design, configuration, and optimization of our Okta environment, including SSO integrations, MFA policies, adaptive authentication, and lifecycle automation.
• Building and maintaining Okta Workflows to automate provisioning, deprovisioning, and access reviews across SaaS, cloud, and on-prem systems.
• Designing and enforcing RBAC and least-privilege principles across our application and infrastructure landscape.
• Leading access certification and review programs, working with IT, Security, and HR to ensure accurate and timely access decisions.
• Owning integrations between identity systems and HR platforms to support joiner/mover/leaver processes.
• Supporting audit and compliance activities (e.g., SOC 2, ISO 27001) by maintaining robust IAM controls and evidence.
• Mentoring junior IT and security team members on identity best practices.

What You’ll Bring

• 8+ years of experience in identity and access management, with deep hands-on expertise in Okta (Okta Certified Professional or Administrator certification strongly preferred).
• Proven experience architecting and managing enterprise IAM programs, not just operating tooling.
• Strong technical skills across SSO (SAML, OIDC/OAuth), MFA, directory services (Active Directory, LDAP), and SCIM-based provisioning.
• Experience with lifecycle management automation, including HR-to-IT integrations and joiner/mover/leaver workflows.
• Familiarity with PAM solutions (e.g., CyberArk, BeyondTrust, or similar) and privileged access controls.
• Experience supporting security frameworks and audits (SOC 2, ISO 27001, or similar).
• Ability to translate business and security requirements into practical IAM architecture and policy.
• Strong communication skills — able to explain identity concepts to technical and non-technical stakeholders alike.

Preferred Qualifications

• Experience with Okta Privileged Access or Okta Identity Governance (OIG).
• Familiarity with IGA platforms such as SailPoint or Saviynt.
• Experience with AWS IAM and cloud identity patterns (federated roles, workload identity).
• Exposure to zero-trust network access (ZTNA) architectures and their relationship to identity.
• Scripting or automation experience (Python, PowerShell, or similar) for identity lifecycle tasks.
• Background in fast-growing technology or consumer hardware companies.

What Values You’ll Share

• Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
• Aim High - Always challenging ourselves and others to raise the bar.
• No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style.
• One Team - Taking a highly collaborative approach to achieving success.
• Lift As We Climb - Investing in developing others and helping others around us succeed.
• Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.

What We Offer

• A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive  
• A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families (For more information on our total rewards please click here)
• Free SimpliSafe system and professional monitoring for your home. 
• Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change.

The target annual base pay range for this role is $135,900 to $199,300.

This target annual base pay range represents our good-faith estimate of what we expect to pay for this role. We use a market-based compensation approach to set our target annual base pay ranges and make adjustments annually. We carefully tailor individual compensation packages, including base pay, taking into consideration employees’ job-related skills, experience, qualifications, work location, and other relevant business factors. 

Beyond base pay, we offer a Total Rewards package that may include participation in our annual bonus program, equity, and other forms of compensation, in addition to a full range of medical, retirement, and lifestyle benefits. More details can be found here.

We’re committed to fair and equitable pay practices, as well as pay transparency. We regularly review our programs to ensure they remain competitive and aligned with our values.

We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact careers@simplisafe.com.

ABOUT THE TEAM 

To empower Anduril's Talent Acquisition team, hiring managers, and interviewers with the essential knowledge, skills, and resources needed to consistently attract, assess, and hire top-tier talent. This role is critical for driving measurable improvements in recruiting effectiveness, hiring quality, and overall efficiency across the entire hiring lifecycle.

ABOUT THE JOB 

As Talent Enablement Program Manager, you will design, implement, and optimize critical programs and resources that empower our recruiters and hiring managers to scale talent efficiently, compliantly, and with high quality. The right person for this role has a strong background in learning & development, process optimization, thrives in a fast-paced environment and change management within a talent acquisition or HR context. If you are someone who can translate complex processes into clear, actionable playbooks, drive measurable increases in recruiter effectiveness and hiring manager confidence, and consistently reduce operational overhead through enablement strategies, then this role is for you.

WHAT YOU’LL DO 

• Enhanced Recruiter Proficiency: Proactively identify training and resource gaps within the end-to-end applicant lifecycle through performance analysis and feedback. Then, design and deliver comprehensive training programs (e.g., advanced sourcing strategies, interviewing techniques, ATS proficiency, offer negotiation) that measurably enhance recruiter skills, efficiency, and their ability to successfully guide candidates through every stage of the hiring process.
• Effective Hiring Manager & Interviewer Training: Create and implement scalable learning paths, training and resources for hiring managers and interviewers, ensuring they are equipped with the skills for structured interviewing, effective assessment, and an outstanding candidate experience, leading to improved quality of hire.
• Robust Knowledge Management: Establish and maintain an easily accessible and up-to-date knowledge management system (e.g., playbooks, guides, templates, FAQs) that serves as a single source of truth for TA processes and best practices.
• Continuous Learning & Development: Foster a culture of continuous learning by facilitating workshops, brown bags, and other initiatives that keep the recruiting organization current on industry trends and best practices.
• Seamless Tool Adoption: Collaborate with the Systems Senior Manager to ensure effective training and smooth adoption of new TA tools and system updates, maximizing their utility and ROI.
• Impact Measurement: Define metrics and conduct evaluations to assess the effectiveness and impact of enablement programs, using feedback and data to drive continuous improvement and demonstrate value.

REQUIRED QUALIFICATIONS 

• Bachelor's degree in Human Resources, Organizational Development, Education, or a related field.
• 5+ years of experience in talent acquisition, HR training, or enablement roles, with a focus on adult learning principles and program management.
• Self-starter with proven ability to design, develop, and deliver engaging and effective training content for diverse audiences (recruiters, hiring managers).
• Strong understanding of UX/UI principles, HR as a Product, PMP, Six Sigma, and other program management areas.
• Strong project management skills, capable of managing multiple learning initiatives from conception to evaluation.
• Excellent communication, presentation, and facilitation skills.
• Experience with various learning methodologies, instructional design, and learning management systems (LMS).
• Analytical mindset with the ability to measure program effectiveness and derive insights for improvement.
• Experience working in a hyper growth, fast-paced, and outcomes focused environment.
• Must be a U.S. Person due to required access to U.S. export controlled information or facilities

PREFERRED QUALIFICATIONS

• Certification in Project Management (e.g., PMP, Agile), Instructional Design (e.g., CPTD), or HR (e.g., SHRM-CP, PHR).
• Experience with e-learning development tools and multimedia content creation.
• Background in a fast-paced technology or defense environment with high-volume recruiting.

ABOUT THE TEAM

The People Analytics team is at the forefront of transforming how we understand and optimize our workforce. We are a dynamic group of analytical thinkers and storytellers who leverage advanced analytics and robust methodologies to create strategic insights from complex HR data. Collaborating closely with HR Business Partners, Program Management Teams, Business Operations, Talent Acquisition and various cross functional stakeholders we provide actionable insights that drive informed decisions across the entire employee lifecycle; from optimizing talent acquisition and development to enhancing engagement and retention. Our work directly shapes a thriving employee experience, fuels organizational growth, and ensures our people strategy is truly data-driven.

ABOUT THE JOB

This role is central to our People Data & Analytics team, where you will be instrumental in building and maintaining the robust data infrastructure that powers our strategic insights. You'll own the full data lifecycle, from ensuring accurate ingestion and integration of diverse HR data sources, to designing, developing, and optimizing data models and pipelines. Your primary objective will be to transform raw, disparate information into clean, reliable, and analytics-ready datasets, empowering our People Analysts and business stakeholders to unlock deeper understanding of our workforce, enhance employee experience, and drive data-driven decision-making. Success in this role requires a strong technical foundation, meticulous attention to data quality, and a passion for crafting efficient data solutions.

WHAT YOU'LL DO

• Design, build, and optimize robust ETL/ELT pipelines to reliably ingest, integrate, and transform diverse people data from various HR systems (HRIS, ATS, LMS, etc.) into our data platform.
• Develop, maintain, and govern scalable and secure data models, schemas, and ontologies specifically for people analytics, ensuring data quality, consistency, and accessibility for downstream consumption.
• Contribute to the strategic design, development, and evolution of our people data platform and tooling, advocating for engineering best practices, automation, and a scalable analytics ecosystem (e.g., leveraging SQLMesh, Iceberg, Flyte).
• Partner closely with People Analysts, HR Business Partners, and other stakeholders to understand their analytical needs and translate them into robust data solutions, providing well-structured, documented, and reliable datasets.
• Implement and monitor data quality checks, identify discrepancies, troubleshoot data issues, and ensure the reliability and integrity of people data across all systems.
• Continuously monitor the performance of data pipelines and models, identifying bottlenecks and implementing solutions to ensure the efficiency and scalability of our people data infrastructure.
• Create and maintain comprehensive documentation for data pipelines, models, and processes, and champion data engineering best practices (e.g., version control, testing, CI/CD) within the team.
• Implement and enforce strict data security measures and ensure all data handling practices comply with internal policies and external regulations (e.g., GDPR, CCPA) related to employee data privacy.
• Collaborate with broader enterprise analytics and data engineering teams to align on data architecture standards, integrate people data with other business domains, and contribute to the overall evolution of the company's data platform.

REQUIRED QUALIFICATIONS

• 5-7 years of progressive experience in Data Engineering, Analytics Engineering, or a similar role focused on building and optimizing data pipelines and data infrastructure.
• Expert-level proficiency in SQL for complex data manipulation and querying, and advanced Python for scripting, data processing, and automation.
• Extensive experience with cloud-based data warehousing solutions (e.g., Snowflake, Google BigQuery, AWS Redshift, Databricks/Delta Lake) and data lake technologies (e.g., AWS S3, Azure Data Lake Storage).
• Deep understanding and proven experience in designing, implementing, and maintaining robust data models (e.g., dimensional modeling, Kimball methodology) for analytical purposes.
• Hands-on experience building and optimizing complex ETL/ELT processes and data pipelines using modern tools such as dbt, Apache Airflow, Flyte, Dagster, or similar orchestration platforms.
• Excellent communication skills, both written and verbal, with the ability to translate technical concepts for non-technical stakeholders and collaborate effectively across diverse teams.
• Bachelor's degree in Computer Science, Engineering, Data Science, Information Systems, or a related field.
• Strong technical foundation in data engineering, with expertise in SQL, Python, and experience working with cloud-based data platforms (e.g., AWS, GCP, Azure).

Preferred Qualifications:

• Experience with big data processing frameworks (e.g., Apache Spark, Flink) and advanced data warehousing features like schema evolution or time travel (e.g., Apache Iceberg, Delta Lake).
• Direct hands-on experience with tools mentioned in our stack like Palantir Foundry, SQLMesh, Flyte, or similar cutting-edge data orchestration and transformation platforms.
• Relevant professional certifications from major cloud providers (e.g., AWS Certified Data Analytics - Specialty, Google Cloud Professional Data Engineer).
• Experience with tools like Terraform, CloudFormation, Docker, or Kubernetes for managing data infrastructure and deploying applications.
• Familiarity with integrating data pipelines with leading BI tools (e.g., Tableau, Power BI, Looker) to optimize dashboard performance and data accessibility for end-users.
• Deep expertise working with data from specific enterprise HRIS systems like Rippling, Workday, and Oracle HCM Cloud including their data models and APIs.
• Solid understanding of HR data concepts, metrics, and common HR systems (HRIS, ATS, LMS), with a strong interest in People Analytics.

About The Role

As .Monks continues to expand our Data & Digital Media capabilities, we are looking for a senior professional to support and grow our services in marketing analytics.

In this role, you will support both ongoing and new engagements by overseeing the delivery of actionable and impactful insights at the intersection of business, site, and paid media data. This position plays a key role in evolving our analytics capabilities while also working closely with client stakeholders to deliver high-quality, scalable solutions.

This is a highly hands-on, client-facing role, with a strong focus on building and maintaining data pipelines, enabling measurement frameworks, and supporting advanced analytics use cases.

Key Responsibilities

• Support analytics delivery across client engagements, ensuring high-quality outputs and actionable insights
• Design, build, and optimize data pipelines and workflows to support reporting, forecasting, and measurement initiatives
• Understand business needs and contribute to the development of cross-channel measurement frameworks
• Partner closely with client stakeholders to translate data into insights and recommendations
• Support test design and analysis to evaluate performance and identify opportunities for improvement
• Contribute to the development of new analytics approaches, tools, and processes
• Identify opportunities to improve efficiency, automation, and data operations
• Collaborate with cross-functional teams (media, strategy, analytics) to deliver integrated solutions

Primary Qualifications

• Bachelor’s or Master’s degree in a quantitative field (e.g., computer science, statistics, applied mathematics, economics, engineering) or equivalent experience
• Strong hands-on experience with SQL and data pipeline development (ETL/ELT)
• Experience working with large datasets in cloud environments (e.g., GCP, Databricks, or similar)
• Working knowledge of Python or similar languages for data processing or automation
• Familiarity with data visualization tools (e.g., Tableau, Datorama, or similar)
• Understanding of digital advertising measurement, reporting, and attribution methodologies
• Strong communication skills, with the ability to translate complex data into clear insights
• Ability to work independently and manage priorities in a fast-paced, ambiguous environment

Nice to Have

• Experience with Databricks, Spark, or distributed data processing frameworks
• Exposure to marketing mix modeling (MMM), forecasting, or advanced measurement techniques
• Experience working in consulting, agency, or embedded client environments
• Familiarity with AI/ML or emerging data applications

Additional Information

• This is an individual contributor role with significant ownership and client exposure
• Success in this role requires a proactive, self-starter mindset and strong stakeholder management skills
• This role supports a West Coast–based team, so candidates should be comfortable collaborating with PST stakeholders and flexing hours when needed (e.g., occasional late afternoon meetings)

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

#LI-HYBRID

#LI-ZZ1

About Klaviyo

Klaviyo empowers creators to own their destiny by making first-party data accessible and actionable like never before. We see innovators building incredible businesses every day using Klaviyo's platform, and we're here to make sure they have everything they need to succeed. We're a company that puts customers first, leads with curiosity, and builds with velocity.

We're looking for people who are excited about solving hard problems, who thrive in a fast-paced environment, and who want to make a meaningful impact on how businesses grow.

About the Role

We're looking for a Director of Security Risk and Trust who breaks the mold of traditional compliance leadership. This isn't a role where you'll spend your days pushing spreadsheets and chasing attestation deadlines—this is a role where you'll engineer solutions to governance and compliance challenges at scale, build systems that make security and trust a competitive advantage, and lead a team that operates at the intersection of security engineering, risk management, and regulatory compliance.

You'll own the strategy and execution of Klaviyo's Risk and Trust program, partnering deeply with Engineering, Product, Legal, IT, and business teams to embed compliance and risk management into how we build and operate—not bolt it on after the fact. You'll bring a strong technical foundation and an engineering mindset to everything you do, from designing automated compliance pipelines to developing governance frameworks for AI/ML systems. You'll need to be as comfortable reading Terraform configs and reviewing architecture diagrams as you are presenting risk posture to executive leadership.

This role reports to the CISO and is a critical member of the Security leadership team.

How You'll Make a Difference

Build and Own the Risk and Trust Strategy

• Define and execute a forward-looking strategy that scales with Klaviyo's growth, product evolution, and expansion into new markets and regulated industries
• Develop a risk management program that quantifies and communicates risk in terms the business can act on—not just heat maps, but data-driven models that inform real decisions
• Own the compliance roadmap across frameworks including ISO 27001, ISO 42001, ISO 27017, ISO 27018, SOC 2 Type II, HIPAA, GDPR, CCPA/CPRA, and emerging AI governance regulations, identifying where frameworks overlap and engineering unified control sets rather than duplicating effort
• Translate regulatory and compliance requirements into clear, actionable engineering requirements that development teams can implement without ambiguity

Engineer Solutions, Don't Just Document Them

• Build and maintain compliance-as-code infrastructure—automated evidence collection, continuous control monitoring, and policy-as-code implementations that reduce manual toil and increase assurance
• Design and implement tooling and integrations (leveraging APIs, scripting, and orchestration platforms) that connect GRC workflows with engineering systems (CI/CD pipelines, cloud infrastructure, identity platforms, etc.)
• Partner with Engineering and Platform teams to embed security and compliance controls directly into the software development lifecycle, infrastructure provisioning, and deployment pipelines without introducing toil or friction
• Evaluate, select, and optimize platforms and technologies, building automation that turns compliance from a periodic exercise into a continuous, real-time capability

Lead AI Security Governance

• Develop and implement a comprehensive AI/ML governance framework aligned with ISO 42001, the EU AI Act, NIST AI RMF, and emerging global AI regulations
• Partner with ML/AI and Data Science teams to establish security and compliance guardrails for model development, training data governance, model monitoring, and responsible AI deployment
• Conduct and oversee risk assessments specific to AI/ML systems, including risks related to data poisoning, model integrity, bias, prompt injection, and supply chain threats in the AI ecosystem
• Stay ahead of the rapidly evolving AI regulatory landscape and proactively position Klaviyo's governance posture to meet or exceed emerging requirements

Drive Cross-Functional Impact

• Partner with Product and Engineering leadership to ensure security and compliance are built into product design from day one—acting as a trusted technical advisor, not a blocker
• Collaborate with Legal and Privacy teams to operationalize regulatory requirements and ensure alignment between legal interpretation and technical implementation
• Work with Sales, Customer Success, and Trust teams to support customer-facing security and compliance needs, including customer audits, security questionnaires, and trust documentation
• Engage with executive leadership and the Board to communicate risk posture, compliance status, and strategic GRC investments in clear, business-relevant terms

Get Your Hands Dirty

• Roll up your sleeves and do the work—conduct technical risk assessments, review architecture designs, write automation scripts, troubleshoot control gaps, and dive into the details when it matters
• Personally lead critical compliance initiatives, audit responses, and incident-driven governance activities when the stakes are high
• Maintain deep technical currency by staying hands-on with cloud platforms (AWS, GCP, Azure), infrastructure-as-code tools, security tooling, and modern software development practices

What We're Looking For

Must-Haves

• 10+ years of experience in security, governance, risk, and compliance, with at least 5 years in a leadership role building and scaling programs at high-growth technology or SaaS companies
• Strong engineering and technical foundation—you've written code (Python, Go, or similar), built automation, worked in cloud-native environments, and can engage deeply with engineering teams on technical design and implementation
• Deep expertise across multiple compliance frameworks including ISO 27001, ISO 42001, ISO 27017, ISO 27018, SOC 2, HIPAA, GDPR, and SOX IT controls, with a demonstrated ability to rationalize and unify controls across overlapping frameworks
• Demonstrated experience in AI/ML security and governance, including familiarity with AI-specific risk frameworks, responsible AI principles, and the unique security challenges of machine learning systems
• Hands-on experience with cloud infrastructure and security (AWS strongly preferred), including understanding of IAM, networking, encryption, logging/monitoring, and infrastructure-as-code (Terraform, CloudFormation, etc.)
• Proven ability to build compliance-as-code and automated GRC capabilities, including evidence collection automation, continuous monitoring, and integration with engineering toolchains
• Exceptional cross-functional leadership skills—you've successfully partnered with Engineering, Product, Legal, and executive stakeholders to drive security and compliance outcomes without relying on authority alone
• Experience managing external audits and regulatory examinations end-to-end, with a track record of clean results and efficient audit processes

Strong communication skills with the ability to translate complex technical and regulatory concepts for diverse audiences—from engineers to board members

We’re looking for a Senior Customer Success Manager to support high-value customers in the assigned vertical by providing the tools and resources to achieve their business goals on social media. In this role, you’ll build, cultivate, and maintain influential relationships with your customers by leveraging your customer success experience and demonstrating expert-level competency in Hootsuite’s product, industry trends and best practices. You will drive business outcomes for your customers while being accountable for best-in-class user adoption, revenue retention and growth, and customer advocacy, guiding customers through their journey of social maturity. You will consistently and proactively review, refine and re-validate plans to ensure the customer gains full value from the product suite, the partnership, Hootsuite and social media as a channel.

This role is open to remote-applicants in Canada and USA (in Provinces/States where we can hire legally), unless you are near a commuting distance from our Toronto or Vancouver offices. In which case, there would be a hybrid component.

We know you’ve heard this before—a lot of companies are looking for your talent. Here’s why we’re different.

WHAT YOU’LL DO:

• Lead day to day relationship management for a book of business of high-value customers (Fortune 1000 sized businesses); guide customers to success on their social journey with Hootsuite’s Enterprise and partner products.
• Build and maintain influential relationships with customers with highly complex use cases in the assigned vertical(s), from end users through to executive sponsors, ensuring they have a consistent, best-in-class experience in every interaction.
• Cultivate and demonstrate a high level of expertise in Hootsuite's products, social media and your assigned vertical(s) by keeping up with industry trends and best practices. 
• Engage with customers in your assigned vertical(s) in a high-touch, multi-threaded approach, including ensuring successful onboarding, defining Mutual Account Plans with customers, leading success reviews, value workshops, and regular check-ins to drive engagement and ensure Hoosuite is delivering against customer's goals and outcomes according to the success plan.
• Actively monitor account health and adoption throughout the full duration of the customer relationship; provide guidance on how customers can advance their social strategies; intervene with adoption strategies that showcase how customers can enhance their workflows and better use our products; leverage value / industry specific workshops, trends, and social expertise to increase customer’s social maturity.
• Collaborate with Account Manager to develop account strategies and identify qualified leads (CSQL) for account expansion.
• Advocate for product features and improvements as the voice of the customer and works cross-functionally with internal product teams to champion adoption and change.
• Collaborate with Customer Success teammates to meet and exceed quarterly regional targets, while being accountable for individual quarterly metrics including Personal Net Renewal Rate, CSQL, Customer Health, Adoption, and Advocacy.
• Actively participate in internal training, knowledge sharing and collaboration sessions
• Perform other related duties as assigned

WHAT YOU’LL NEED:

• 5-8 years of customer-facing / account management experience, preferably in the technology (SaaS) industry; proven success managing a customer portfolio with a record of successful adoption.
• Solid knowledge of social media and/or social marketing and business use of social media.
• Tech Savvy: Ability to quickly learn new technologies and explain software features and social media concepts to customers in a simple, succinct manner.
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers to meet their needs.
• Collaboration and Teamwork: Works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs.
• Open Communication: Clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding,
• Priority Setting: Focuses time/energy on the most important issues/opportunities. Clearly understand how to assess the importance of tasks and decisions.
• Commitment to Results: Consistently achieves results, demonstrating high performance, and challenging self and others to deliver results.
• Problem Solving: Uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems.
• Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action.
• Creativity and Innovation: Seeks new and better ways of doing things, generates original and imaginative ideas, products, or solutions.

WHO YOU ARE:

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best  work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

#LI-AA 

We’re seeking a transformational Vice President, Professional Services to serve as a core member of Hootsuite’s Global Customer Leadership Team. This role is not a traditional services delivery role - it is a business-building mandate. Reporting to the Chief Customer Officer, you’ll be accountable for defining the vision, owning the strategy, and scaling Professional Services as a high impact, revenue-generating growth engine.

The VP, Professional Services will own the end-to-end services P&L, architect the long-range vision for how services accelerate IQRR and GRR. As a key member of the Customer Office, this role will serve as a strategic partner in shaping Hootsuite’s go-to-market strategy, influencing product investment priorities, and strengthening Hootsuite’s overall retention model. You will be expected to influence at the board level, represent Hootsuite externally as an industry thought leader, and build the next generation of Professional Services talent and capability.

WHAT YOU’LL DO:

• Define the multi-year services portfolio strategy: modernize  existing offerings, identify whitespace, and build new service lines that expand Hootsuite’s commercial footprint and deepen customer reliance on the Hootsuite platform.
• Establish Professional Services as a measurable revenue growth driver, directly tied to business outcomes, by creating commercial linkages between services investment and ARR expansion, renewal uplift, and NRR improvement.
• Lead initiatives that structurally improve PS margins through automation, AI-assisted delivery, scaled onboarding programs, and partner leverage, while protecting the premium customer experience.
• Drive a metrics-first operating culture: define leading indicators of delivery success and customer health, build dashboards that create real-time visibility, and hold the organization accountable to outcomes.
• Partner with RevOps and Finance to build robust, reliable PS forecasting models and ensure PS performance metrics are aligned with company-level revenue targets, investor reporting, and board narratives.
• As the executive leader accountable for Professional Services strategy, drive the first-year retention, designing services engagement models that accelerate time-to-value while structurally eliminating early churn risk.
• Build predictive churn models and retention frameworks informed by implementation health, adoption signals, and services consumption analytics - and leverage these insights to proactively influence the company-wide retention strategy.
• Establish services attach benchmarks, consumption thresholds, and outcome-based delivery standards that create replicable retention outcomes across segments and geographies.
• Translate services performance data into actionable insights for the ELT, influencing product roadmap decisions, CS motion design, and growth strategy.
• Serve as a strategic partner and peer to Sales, Customer Success, Support, and Product leaders - not merely a cross-functional collaborator, but a co-owner of the post-sale revenue motion.
• Drive services-to-sales alignment by designing pre-sales PS engagement models, enhancing solution design capabilities, and developing commercial packaging that accelerates deal velocity and improves deal quality.
• Champion services innovation, including partner-led models, standardized  service offerings, and AI-enabled execution - to scale PS capacity without proportional headcount growth.
• Represent Hootsuite externally as a professional services thought leader; at industry events, with strategic customers, and with analyst and investor audiences,  elevating Hootsuite’s brand in the services market.
• Define the long term Professional Services talent model, including the skills, structure, and leadership capabilities required to deliver at scale across global markets and customer segments.
• Hire, develop, and retain exceptional PS leaders, cultivating a culture of customer obsession, commercial accountability, continuous learning, and inclusive excellence.
• Drive organizational design decisions that optimize for delivery quality, margin, and scalability, including span of control, specialization models, and geo-based resource allocation.

WHAT YOU’LL NEED:

• 15+ years of progressive leadership experience in technology services, including 10+ years in SaaS with deep expertise in professional services delivery, customer onboarding, and retention strategy.
• Demonstrated success driving IQRR, GRR, and customer health metrics through strategic services design and execution.
• Proven experience leading a services organization, with accountability for revenue, margin, utilization, and investment decisions.
• Expertise in building global service delivery teams at scale, with focus on margin optimization, utilization management, and service innovation.
• Deep experience partnering with Sales and Customer Success teams to align service delivery with commercial outcomes and account strategy.
• Strong operational acumen, with experience owning and optimizing complex project portfolios across multiple geographies and segments. Ability to translate operational data into strategic narrative - for internal ELT audiences, board presentations, and external customer and partner stakeholders.
• Executive presence and influence: proven ability to drive cross-functional alignment, manage senior stakeholders, and act as a key voice in revenue planning.
• High EQ, inclusive leadership mindset, and a track record of building and scaling high-performing, diverse teams.
• Passion for customer value and continuous improvement, balanced with strong business acumen and commercial rigor.
• Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results
• Customer Focus: demonstrates a desire to proactively help and serve internal/external customers to meet their needs
• Resilience & Adaptability: can effectively cope with change, finding ways to advance work and projects
• Inclusive Leadership: Builds inclusive, cohesive teams which apply diversity to achieve common goals
• Play to Win: Capably delivers results through others, is good at establishing clear direction, helping others achieve their best work
• Long Range Planning: Identifies key issues and relationships relevant to achieving a long-range goal or vision; Builds an integrated plan for course of action to accomplish this vision
• Enablement: Challenges and supports others to create results but also develop new capabilities. Successfully develops the capacity and capability of team and individuals on the team

WHO YOU ARE:

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-IA #LI-Hybrid

About the Team

We’re Partnerships at Klaviyo. Our mission is to drive growth by building and deepening relationships with partners—Global Systems Integrators (GSIs), system integrators (SIs), technology/ISV partners, agencies, and hyperscalers that make Klaviyo more powerful for everyone who uses it. We operate globally and partner closely with Sales, Marketing, Product, Customer Success and Operations to deliver better outcomes for our customers.

Overview

We are seeking a Strategic Partnerships Manager to drive the development, execution, and scaling of high-impact partnerships within Klaviyo’s ecosystem. This role is designed for a strategic operator who can recruit and build partnerships from the ground up, navigate complex and multi-threaded stakeholder environments, and deliver measurable business outcomes.

The primary focus of this role will be on GSIs and SIs, requiring deep engagement with consulting-led partners and strong alignment to enterprise sales motions. In addition, this role requires the agility to work across adjacent partner types—including technology/ISV partners and hyperscalers where appropriate, and to develop multi-partner plays that combine capabilities across the ecosystem.

Key Responsibilities

Partnership Strategy & Development (GSI/SI Focus)

• Identify, evaluate, and prioritize strategic partnership opportunities with GSIs and SIs that expand Klaviyo’s presence in the enterprise
• Build partnerships from zero-to-one, including sourcing, structuring, and launch
• Develop and own joint business plans aligned to co-sell, services-led, and transformation-driven GTM motions

Complex Relationship Management

• Own and manage multi-threaded relationships across GSI and SI organizations, including executives, alliance leaders, sales teams, and delivery organizations
• Act as the central point of coordination within Klaviyo, aligning stakeholders across Sales, Product, Marketing, and Customer Success
• Drive executive alignment and maintain strong internal and external stakeholder engagement to ensure partnership success

Revenue & Go-to-Market Execution

• Partner closely with Sales to drive partner-sourced and partner-influenced pipeline through GSI and SI co-selling motions
• Work with Partner sales to design, execute and manage joint go-to-market strategies, including account planning, co-selling frameworks, and partner-led opportunities
• Identify opportunities to accelerate deal cycles, expand deal sizes, and increase win rates through partner engagement

Multi-Partner Plays

• Collaborate with technology/ISV partners and hyperscalers where relevant to support joint customer solutions
• Develop and orchestrate multi-partner plays (e.g., GSI + ISV + Klaviyo) to deliver differentiated customer value
• Adapt engagement strategies across partner types, aligning incentives and roles within broader ecosystem motions

Project Management

• Lead cross-functional initiatives required to launch, operationalize, and scale partnerships
• Build and implement repeatable processes, frameworks, and playbooks to support GSI/SI partnership growth
• Manage timelines, dependencies, and deliverables across multiple stakeholders, ensuring high-quality execution

Qualifications

• 10+ years of experience in partnerships, business development or related roles
• Demonstrated ability to build and scale partnerships from the ground up, preferably with GSIs or SIs
• Experience managing complex, multi-threaded relationships across both external partners and internal teams
• Strong understanding of SaaS sales motions, enterprise pipeline development, and co-selling dynamics
• Proven project and program management skills, with the ability to drive cross-functional initiatives from concept to execution
• Ability to operate across multiple partner types and adapt to different business models
• Excellent communication, negotiation, and stakeholder management skills

• Familiarity with Klaviyo’s platform and broader martech landscape (CDPs, ESPs, ecommerce platforms)
• Experience working in high-growth or fast-paced environments

Key Competencies

• Strategic thinking with strong execution orientation
• Ability to manage complexity and multi-threaded relationships
• Agility across partner types and ecosystem dynamics
• Ability to influence without direct authority
• Strong organizational and operational discipline

Success Metrics

• Partner-sourced and partner-influenced revenue driven through GSI/SI partnerships
• Growth and depth of GSI/SI relationships
• Execution and outcomes of joint business plans and co-selling initiatives
• Effectiveness of multi-partner plays and ecosystem collaboration
• Internal stakeholder alignment and partner satisfaction

#LI-CR1 #LI-Hybrid #LI-Boston

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

About the Team

We’re Partnerships at Klaviyo. Our mission is to drive growth by building and deepening relationships with partners—Global Systems Integrators (GSIs), system integrators (SIs), technology/ISV partners, agencies, and hyperscalers that make Klaviyo more powerful for everyone who uses it. We operate globally and partner closely with Sales, Marketing, Product, Customer Success and Operations to deliver better outcomes for our customers.

Overview

We are seeking a Strategic Partnerships Manager to drive the development, execution, and scaling of high-impact partnerships within Klaviyo’s ecosystem. This role is designed for a strategic operator who can recruit and build partnerships from the ground up, navigate complex and multi-threaded stakeholder environments, and deliver measurable business outcomes.

The primary focus of this role will be on GSIs and SIs, requiring deep engagement with consulting-led partners and strong alignment to enterprise sales motions. In addition, this role requires the agility to work across adjacent partner types—including technology/ISV partners and hyperscalers where appropriate, and to develop multi-partner plays that combine capabilities across the ecosystem.

Key Responsibilities

Partnership Strategy & Development (GSI/SI Focus)

• Identify, evaluate, and prioritize strategic partnership opportunities with GSIs and SIs that expand Klaviyo’s presence in the enterprise
• Build partnerships from zero-to-one, including sourcing, structuring, and launch
• Develop and own joint business plans aligned to co-sell, services-led, and transformation-driven GTM motions

Complex Relationship Management

• Own and manage multi-threaded relationships across GSI and SI organizations, including executives, alliance leaders, sales teams, and delivery organizations
• Act as the central point of coordination within Klaviyo, aligning stakeholders across Sales, Product, Marketing, and Customer Success
• Drive executive alignment and maintain strong internal and external stakeholder engagement to ensure partnership success

Revenue & Go-to-Market Execution

• Partner closely with Sales to drive partner-sourced and partner-influenced pipeline through GSI and SI co-selling motions
• Work with Partner sales to design, execute and manage joint go-to-market strategies, including account planning, co-selling frameworks, and partner-led opportunities
• Identify opportunities to accelerate deal cycles, expand deal sizes, and increase win rates through partner engagement

Multi-Partner Plays

• Collaborate with technology/ISV partners and hyperscalers where relevant to support joint customer solutions
• Develop and orchestrate multi-partner plays (e.g., GSI + ISV + Klaviyo) to deliver differentiated customer value
• Adapt engagement strategies across partner types, aligning incentives and roles within broader ecosystem motions

Project Management

• Lead cross-functional initiatives required to launch, operationalize, and scale partnerships
• Build and implement repeatable processes, frameworks, and playbooks to support GSI/SI partnership growth
• Manage timelines, dependencies, and deliverables across multiple stakeholders, ensuring high-quality execution

Qualifications

• 10+ years of experience in partnerships, business development or related roles
• Demonstrated ability to build and scale partnerships from the ground up, preferably with GSIs or SIs
• Experience managing complex, multi-threaded relationships across both external partners and internal teams
• Strong understanding of SaaS sales motions, enterprise pipeline development, and co-selling dynamics
• Proven project and program management skills, with the ability to drive cross-functional initiatives from concept to execution
• Ability to operate across multiple partner types and adapt to different business models
• Excellent communication, negotiation, and stakeholder management skills

• Familiarity with Klaviyo’s platform and broader martech landscape (CDPs, ESPs, ecommerce platforms)
• Experience working in high-growth or fast-paced environments

Key Competencies

• Strategic thinking with strong execution orientation
• Ability to manage complexity and multi-threaded relationships
• Agility across partner types and ecosystem dynamics
• Ability to influence without direct authority
• Strong organizational and operational discipline

Success Metrics

• Partner-sourced and partner-influenced revenue driven through GSI/SI partnerships
• Growth and depth of GSI/SI relationships
• Execution and outcomes of joint business plans and co-selling initiatives
• Effectiveness of multi-partner plays and ecosystem collaboration
• Internal stakeholder alignment and partner satisfaction

#LI-CR1 #LI-Hybrid #LI-Denver

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

About the Team

We’re Partnerships at Klaviyo. Our mission is to drive growth by building and deepening relationships with partners—Global Systems Integrators (GSIs), system integrators (SIs), technology/ISV partners, agencies, and hyperscalers that make Klaviyo more powerful for everyone who uses it. We operate globally and partner closely with Sales, Marketing, Product, Customer Success and Operations to deliver better outcomes for our customers.

Overview

We are seeking a Strategic Partnerships Manager to drive the development, execution, and scaling of high-impact partnerships within Klaviyo’s ecosystem. This role is designed for a strategic operator who can recruit and build partnerships from the ground up, navigate complex and multi-threaded stakeholder environments, and deliver measurable business outcomes.

The primary focus of this role will be on GSIs and SIs, requiring deep engagement with consulting-led partners and strong alignment to enterprise sales motions. In addition, this role requires the agility to work across adjacent partner types—including technology/ISV partners and hyperscalers where appropriate, and to develop multi-partner plays that combine capabilities across the ecosystem.

Key Responsibilities

Partnership Strategy & Development (GSI/SI Focus)

• Identify, evaluate, and prioritize strategic partnership opportunities with GSIs and SIs that expand Klaviyo’s presence in the enterprise
• Build partnerships from zero-to-one, including sourcing, structuring, and launch
• Develop and own joint business plans aligned to co-sell, services-led, and transformation-driven GTM motions

Complex Relationship Management

• Own and manage multi-threaded relationships across GSI and SI organizations, including executives, alliance leaders, sales teams, and delivery organizations
• Act as the central point of coordination within Klaviyo, aligning stakeholders across Sales, Product, Marketing, and Customer Success
• Drive executive alignment and maintain strong internal and external stakeholder engagement to ensure partnership success

Revenue & Go-to-Market Execution

• Partner closely with Sales to drive partner-sourced and partner-influenced pipeline through GSI and SI co-selling motions
• Work with Partner sales to design, execute and manage joint go-to-market strategies, including account planning, co-selling frameworks, and partner-led opportunities
• Identify opportunities to accelerate deal cycles, expand deal sizes, and increase win rates through partner engagement

Multi-Partner Plays

• Collaborate with technology/ISV partners and hyperscalers where relevant to support joint customer solutions
• Develop and orchestrate multi-partner plays (e.g., GSI + ISV + Klaviyo) to deliver differentiated customer value
• Adapt engagement strategies across partner types, aligning incentives and roles within broader ecosystem motions

Project Management

• Lead cross-functional initiatives required to launch, operationalize, and scale partnerships
• Build and implement repeatable processes, frameworks, and playbooks to support GSI/SI partnership growth
• Manage timelines, dependencies, and deliverables across multiple stakeholders, ensuring high-quality execution

Qualifications

• 10+ years of experience in partnerships, business development or related roles
• Demonstrated ability to build and scale partnerships from the ground up, preferably with GSIs or SIs
• Experience managing complex, multi-threaded relationships across both external partners and internal teams
• Strong understanding of SaaS sales motions, enterprise pipeline development, and co-selling dynamics
• Proven project and program management skills, with the ability to drive cross-functional initiatives from concept to execution
• Ability to operate across multiple partner types and adapt to different business models
• Excellent communication, negotiation, and stakeholder management skills

• Familiarity with Klaviyo’s platform and broader martech landscape (CDPs, ESPs, ecommerce platforms)
• Experience working in high-growth or fast-paced environments

Key Competencies

• Strategic thinking with strong execution orientation
• Ability to manage complexity and multi-threaded relationships
• Agility across partner types and ecosystem dynamics
• Ability to influence without direct authority
• Strong organizational and operational discipline

Success Metrics

• Partner-sourced and partner-influenced revenue driven through GSI/SI partnerships
• Growth and depth of GSI/SI relationships
• Execution and outcomes of joint business plans and co-selling initiatives
• Effectiveness of multi-partner plays and ecosystem collaboration
• Internal stakeholder alignment and partner satisfaction

#LI-CR1 #LI-Hybrid #LI-San Francisco

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

About the Team

We’re Partnerships at Klaviyo. Our mission is to drive growth by building and deepening relationships with partners—Global Systems Integrators (GSIs), system integrators (SIs), technology/ISV partners, agencies, and hyperscalers that make Klaviyo more powerful for everyone who uses it. We operate globally and partner closely with Sales, Marketing, Product, Customer Success and Operations to deliver better outcomes for our customers.

Overview

We are seeking a Strategic Partnerships Manager to drive the development, execution, and scaling of high-impact partnerships within Klaviyo’s ecosystem. This role is designed for a strategic operator who can recruit and build partnerships from the ground up, navigate complex and multi-threaded stakeholder environments, and deliver measurable business outcomes.

The primary focus of this role will be on GSIs and SIs, requiring deep engagement with consulting-led partners and strong alignment to enterprise sales motions. In addition, this role requires the agility to work across adjacent partner types—including technology/ISV partners and hyperscalers where appropriate, and to develop multi-partner plays that combine capabilities across the ecosystem.

Key Responsibilities

Partnership Strategy & Development (GSI/SI Focus)

• Identify, evaluate, and prioritize strategic partnership opportunities with GSIs and SIs that expand Klaviyo’s presence in the enterprise
• Build partnerships from zero-to-one, including sourcing, structuring, and launch
• Develop and own joint business plans aligned to co-sell, services-led, and transformation-driven GTM motions

Complex Relationship Management

• Own and manage multi-threaded relationships across GSI and SI organizations, including executives, alliance leaders, sales teams, and delivery organizations
• Act as the central point of coordination within Klaviyo, aligning stakeholders across Sales, Product, Marketing, and Customer Success
• Drive executive alignment and maintain strong internal and external stakeholder engagement to ensure partnership success

Revenue & Go-to-Market Execution

• Partner closely with Sales to drive partner-sourced and partner-influenced pipeline through GSI and SI co-selling motions
• Work with Partner sales to design, execute and manage joint go-to-market strategies, including account planning, co-selling frameworks, and partner-led opportunities
• Identify opportunities to accelerate deal cycles, expand deal sizes, and increase win rates through partner engagement

Multi-Partner Plays

• Collaborate with technology/ISV partners and hyperscalers where relevant to support joint customer solutions
• Develop and orchestrate multi-partner plays (e.g., GSI + ISV + Klaviyo) to deliver differentiated customer value
• Adapt engagement strategies across partner types, aligning incentives and roles within broader ecosystem motions

Project Management

• Lead cross-functional initiatives required to launch, operationalize, and scale partnerships
• Build and implement repeatable processes, frameworks, and playbooks to support GSI/SI partnership growth
• Manage timelines, dependencies, and deliverables across multiple stakeholders, ensuring high-quality execution

Qualifications

• 10+ years of experience in partnerships, business development or related roles
• Demonstrated ability to build and scale partnerships from the ground up, preferably with GSIs or SIs
• Experience managing complex, multi-threaded relationships across both external partners and internal teams
• Strong understanding of SaaS sales motions, enterprise pipeline development, and co-selling dynamics
• Proven project and program management skills, with the ability to drive cross-functional initiatives from concept to execution
• Ability to operate across multiple partner types and adapt to different business models
• Excellent communication, negotiation, and stakeholder management skills

• Familiarity with Klaviyo’s platform and broader martech landscape (CDPs, ESPs, ecommerce platforms)
• Experience working in high-growth or fast-paced environments

Key Competencies

• Strategic thinking with strong execution orientation
• Ability to manage complexity and multi-threaded relationships
• Agility across partner types and ecosystem dynamics
• Ability to influence without direct authority
• Strong organizational and operational discipline

Success Metrics

• Partner-sourced and partner-influenced revenue driven through GSI/SI partnerships
• Growth and depth of GSI/SI relationships
• Execution and outcomes of joint business plans and co-selling initiatives
• Effectiveness of multi-partner plays and ecosystem collaboration
• Internal stakeholder alignment and partner satisfaction

#LI-CR1 

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

About the Team
The Groups Platform team is responsible for building and operating the foundational audience systems that power Klaviyo. Segmentation is one of the most critical capabilities in the product, enabling customers to deliver personalized, high-performing marketing that drives engagement, revenue, and retention.

As part of Klaviyo’s Data Infrastructure pillar, this team owns the systems behind lists and segments—ensuring they are performant, reliable, and scalable, as data volumes and use cases grow. These systems sit at the intersection of data platform, product experience, and business impact, powering how customers define, analyze, and activate their audiences.

Segmentation is a key reason customers choose Klaviyo over other platforms. Research shows that customers who effectively use segments see improved ROI, lower churn, and increased expansion. At the same time, customer needs are evolving, and its the team’s mission to deliver advanced expressiveness, faster iteration, and deeper insights into performance and what actually drives results.

The Role
We’re looking for a Lead Product Manager to drive the strategy and execution of Klaviyo’s segmentation platform. In this role, you will define how audiences are created, evaluated, and leveraged across the product to enable precise and effective targeting at scale.

You’ll work closely with cross-functional partners to build a segmentation system that is fast, reliable, and expressive. This includes improving performance and correctness of segment evaluation, expanding the flexibility of segment definitions, and enabling customers to better understand and optimize their audiences.

This role is ideal for a product leader with strong systems thinking who enjoys solving complex data problems while also delivering intuitive, high-impact customer-facing capabilities.

What You’ll Do

• Define and own the product vision and roadmap for Klaviyo’s segmentation platform.
• Build and operate segmentation as a first-class data product, optimized for correctness, performance, and scale.
• Partner with engineering to improve system performance, including segmentation latency, reliability, and SLA adherence.
• Evolve the expressiveness of segmentation (e.g., nested logic, advanced conditions) to meet the needs of mid-market and enterprise customers.
• Ensure segment definitions are consistent, explainable, and resilient as data complexity grows.
• Develop capabilities that help customers analyze, iterate on, and optimize high-value audiences.
• Introduce recommendations and insights to guide customers toward effective segmentation strategies based on best practices and their own data.
• Define and track key metrics, including latency (P95), success rate, freshness and correctness SLAs, and system reliability.
• Lead cross-functional initiatives across product, engineering, data, and go-to-market teams to improve how audiences are defined and activated.
• Communicate product strategy, tradeoffs, and technical decisions clearly across stakeholders.

Who You Are

• 7–10+ years of product management experience, with meaningful experience building data platforms, infrastructure products, or technically complex systems.
• Strong technical depth with the ability to work closely with engineers on system design, performance, and scalability.
• Experience working with large-scale data systems, query systems, or real-time/near-real-time evaluation systems.
• Track record of building customer-facing products on top of complex backend systems.
• Strong analytical skills with experience defining and managing system-level metrics and SLAs.
• Ability to balance infrastructure investments with user-facing product improvements.
• Excellent cross-functional communicator who can align engineering, product, and business stakeholders.
• Experience in marketing technology, personalization systems, or audience platforms is a strong plus.

Why This Role Matters
Segmentation is at the heart of Klaviyo’s ability to deliver value to customers. It directly impacts customer outcomes—from campaign performance to retention and expansion—and underpins the company’s broader personalization strategy.

In this role, you will shape the systems that enable customers to understand and act on their data with precision. By improving the performance, flexibility, and intelligence of segmentation, you will unlock more advanced use cases, drive better business outcomes for customers, and reinforce Klaviyo’s position as a leader in data-driven marketing.

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Software Engineer II - Analytics Data Engineering | AI & Analytics Data Enablement

Location: Boston, MA

About the Role

Data is the lifeblood of Klaviyo. As a Data Engineer on this team, you will sit at the intersection of infrastructure and intelligence. You won’t just be moving data; you’ll be building the foundations that power our next generation of AI-driven features and enterprise-scale analytics.

You will bridge the gap between data engineering and product impact. Your work will involve developing scalable Spark pipelines, tuning our storage and query patterns to ensure low-latency performance for our enterprise customers, and modeling the high-impact datasets that drive Klaviyo's analytics and machine learning engines.

What You’ll Do

• Build Production-Grade Foundations: Develop and maintain scalable data pipelines and core tables using PySpark, Airflow, and dbt. You will implement the foundational datasets that power our AI, ML, and Analytics products.
• Optimize for Enterprise Performance: Tune Spark jobs and storage patterns to ensure low-latency data retrieval. You will help implement materialized views and efficient partitioning strategies to support high-performance reporting at scale.
• Treat Data as a Product: Contribute to the full lifecycle of datasets. This includes defining clear data contracts with upstream teams, writing maintainable code via peer reviews, and ensuring every asset is well-documented and trusted by downstream users.
• Drive Operational Excellence: Ensure the reliability of our data engine by monitoring for freshness, volume anomalies, and schema changes. You will be responsible for ensuring that when a customer loads a dashboard, the data is accurate and on time.
• Partner Cross-Functionally: Collaborate with Product, Engineering, and AI/ML teams to define consistent metrics that align with business goals. You will act as a bridge to ensure new features land with robust data support.
• Innovate with AI: Look for opportunities to put AI at the center of your workflow, whether it is using AI to generate tests, detect data anomalies, or accelerate complex analysis.

Who You Are

• The Experience: 2+ years of experience in data engineering or a data-intensive software engineering role. You’ve moved past the "beginner" phase and are comfortable taking a project from a design doc to a production deployment.
• Fluent in SQL and Python: You have a solid grasp of SQL for high-performance querying and are comfortable using Python for data manipulation and automation. You focus on writing code that balances speed with reliability.
• Distributed Systems Knowledge: You have hands-on experience with Spark (PySpark/SparkSQL) and understand how to tune jobs for performance in a cloud environment (AWS/EMR).
• Modeling Intuition: You understand the difference between a "raw table" and a "semantic layer." You’ve worked with modern modeling tools (like dbt) and understand partitioning, schema evolution, and lakehouse concepts (Iceberg/Delta).
• Performance Minded: You care about latency. You enjoy the challenge of making a query run faster and understand how to use materialized views and caching effectively.
• Collaborative & Curious: You’re an inclusive collaborator who enjoys working with Product and Data Science. You’re excited to experiment with AI tools to make your own engineering workflow more efficient.

Nice to Haves

• Experience with Iceberg table maintenance and compaction.
• Exposure to Terraform or other Infrastructure-as-Code tools.
• A background in Martech or SaaS platforms dealing with high-frequency event data.
• Experience building data products that directly power customer-facing UI components and/or support AI/ML features.
• Experience building near real-time or streaming pipelines for user-facing analytics or monitoring.
• Hands-on work with analytics engineering tools and practices (e.g., dbt, metrics layers, semantic models).
• Familiarity with statistical modeling and machine learning.

SWE II, Advanced Reporting (Boston, MA Hybrid)

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.

Klaviyo operates a real-time data analytics platform coded primarily in Python that is built for massive scale. Engineers come to Klaviyo with experience in a variety of languages and from a number of disciplines.

The Advanced Reporting Team is responsible for delivering enterprise-grade, AI-powered analytics that help sophisticated brands understand their business, make confident decisions, and take action, all directly inside the Klaviyo platform. The team builds curated and customizable reporting experiences that serve all of Klaviyo’s customers with complex data, multiple channels, and advanced analytical needs. The team collaborates closely with Product, Design, and cross-functional partners across Klaviyo to ensure that insights are not just observed but operationalized, connecting analytics directly to action.

As an Engineer on the Advanced Reporting Team, you can expect to be deeply involved in the technical strategy behind how we access, aggregate, and present data at scale across the Klaviyo platform. You'll own projects that contribute to driving adoption and retention of Marketing Analytics, building the reporting capabilities that are a key reason customers purchase and expand with Klaviyo. You'll work full stack, from the data access and storage layers that power enterprise-grade analytics, to the front-end experiences that make complex data intuitive and actionable. Your tech stack will include Python, TypeScript, React, AWS, and Django.

How You Will Make a Difference

• Deliver advanced reporting capabilities that drive adoption and directly contribute to growth
• Build experiences that close the loop from insight to action, enabling customers to create segments, campaigns, and flows directly from reporting surfaces.
• Develop product-led experiences that make the value of Marketing Analytics visible and compelling.
• Work cross-functionally with Product, Design, Data Science, and partner engineering teams to shape the roadmap and technical direction of analytics at Klaviyo
• Have ample opportunities for growth as the team expands its scope across enterprise portfolio analytics, AI-assisted exploration, and agentic integrations

Who You Are

• 2+ years of experience working in a in a full stack capacity
• Proficient in at least one modern programming language (Python or TypeScript/React are a plus)
• Degree or equivalent experience in a software engineering discipline
• Able to communicate well and collaborate effectively across disciplines
• Able to work with others on a team and partner closely with product, design, and data stakeholders
• Able to learn continuously and adapt to a high-growth environment
• Able to stick with and solve difficult problems, particularly around data at scale
• Excited to work at the intersection of data visualization, analytics, and AI. Building experiences that help customers understand and act on their data
• Interested in up-market product challenges, including enterprise-grade reliability, and customization.

Technologies We Use (non-exhaustive)

• Front-end technologies like TypeScript, React, Styled Components, and CSS
• Backend primarily using Django, FastAPI, and Python
• Infrastructure on AWS and Kubernetes

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Product Manager, Orchestration (Flows)

About the Team
Klaviyo’s Core Product team is responsible for the foundational experiences that power how marketers build, automate, and manage customer engagement. This includes the core surfaces and systems behind campaigns, flows, forms, profiles, lists, and segments — the building blocks brands rely on to create personalized, automated marketing programs.

A central part of this ecosystem is the editor and orchestration layer — the experience where customers design and manage complex marketing workflows. From creating multi-step flows to coordinating campaigns across channels, this area sits at the heart of how customers use Klaviyo to operate their marketing. 

The team focuses on making powerful automation accessible and intuitive, helping customers translate complex marketing strategies into simple, scalable workflows that drive growth and retention.

The Role
We’re looking for a Lead Product Manager to own product development for Klaviyo’s Orchestration experience, with a particular focus on the workflows and editor surfaces used to build and manage marketing automation.

Flows are one of the most critical parts of the Klaviyo platform, enabling brands to create sophisticated lifecycle marketing programs. In this role, you will shape the future of how customers design, manage, and optimize these workflows, ensuring powerful capabilities remain intuitive and easy to use.

You’ll partner closely with engineering, design, data, and go-to-market teams to evolve the orchestration experience across the platform. This role will work with an engineering team of roughly 8–10 engineers and collaborate closely with another Product Manager in the broader core product area.

This is a highly customer-facing role where deep empathy for marketers and a strong design sensibility are essential. The ideal candidate is comfortable translating complex systems into simple, elegant product experiences and regularly engaging directly with customers to inform product direction.

What You’ll Do

• Own product strategy and roadmap for key orchestration experiences across flows, campaigns, and the Klaviyo editor
  
  
• Lead the evolution of Flows, one of Klaviyo’s most widely used automation capabilities
• Simplify complex marketing workflows into intuitive, scalable product experiences
• Partner closely with design to deliver thoughtful, high-quality UX for core product surfaces
• Work with engineering to build reliable, scalable systems that support sophisticated automation use cases
• Meet directly with customers (virtually and in-person) to gather feedback and deeply understand their workflow challenges
• Define and track success metrics including adoption, engagement, and gross churn
• Collaborate cross-functionally with data, support, sales, and marketing teams to ensure successful product adoption

Who You Are

• 5-7+ years of product management experience, ideally working on complex SaaS or workflow-based products
• Experience building customer-facing product experiences with a strong UX focus
• Demonstrated ability to simplify complex systems or workflows into intuitive user experiences
• Strong product design instincts and experience partnering closely with design teams
• Comfortable working closely with engineering on technically complex products
• Experience owning core product surfaces with high usage and business impact
• Highly customer-centric, with experience speaking directly with customers to inform product decisions
• Strong communicator who can align cross-functional teams around product strategy and execution

Why This Role Matters
Marketing automation is the core of the Klaviyo platform, and orchestration is where that power comes to life for customers. The workflows and editor experiences you’ll help shape determine how easily brands can translate complex marketing strategies into real, automated customer journeys.

By making these powerful capabilities intuitive and scalable, this role directly impacts how effectively businesses engage their customers, drive revenue, and grow with Klaviyo. The work you lead will influence some of the most widely used surfaces in the product and play a critical role in ensuring Klaviyo remains the platform marketers rely on to power sophisticated lifecycle marketing at scale. 

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Role overview

We're seeking a proactive, independent self-starter to lead project management for our People & Talent organization. This is your opportunity to shape how critical people work gets done—driving clarity, consistency, and flawless execution across a growing organization while partnering directly with leaders on initiatives that impact every employee and our bottom line.

As our Senior Project Manager, you'll own cross-functional programs and projects that span multiple P&T functions and the broader business, reporting to the Senior Director, Compensation & People Operations. You'll oversee much of our program and project portfolio, lead quarterly and annual planning efforts, and ensure crystal-clear ownership, smart prioritization, and on-time delivery of our most important work.

This role demands someone who can communicate effectively with employees at all levels—from individual contributors to executives—to drive our P&T outcomes forward. You'll partner closely with P&T leadership, functional leads, and business stakeholders to execute high-impact initiatives aligned to organizational goals, while enabling consistent delivery through standards, frameworks, coaching, and portfolio-level oversight. Subject matter experts retain accountability for their project outcomes; you provide the strategic backbone that makes it all happen.

What you’ll do

Program & Project Delivery

• Partner with project sponsors and stakeholders to define scope, deliverables, timelines, success metrics, resources, and governance for People & Talent Initiatives.
• Lead cross-functional P&T programs and projects from initiation through delivery, ensuring alignment to quarterly and annual P&T goals. Identify key requirements needed from cross-functional teams and external vendors as appropriate.
• Track and manage interdependencies across teams to ensure predictable delivery and accountability.
• Assist P&T leadership with ad hoc tasks that contribute to our multi-year strategy.

Portfolio, Planning & Capacity Management

• Own P&T program and project portfolio management, including prioritization and alignment with quarterly planning and annual objectives.
• Support quarterly planning efforts by assessing demand, sequencing work, and facilitating trade-off discussions.
• Partner with leaders on P&T capacity planning to balance workloads across planned and unplanned initiatives.
• Support Comp & Audit Committee–related project planning and execution.

Governance, Communication & Change Management

• Establish clear governance models including approval paths, decision tracking, and escalation mechanisms.
• Provide regular, concise updates to leadership on project status, risks, dependencies, and mitigation strategies.
• Partner with stakeholders on change management, communications, and adoption strategies to ensure sustainable outcomes.

PMO Capability & Standards

• Develop and continuously improve project management standards, routines, and frameworks for P&T.
• Build PM capability across the organization through templates, tooling, coaching, and best practices.
• Ensure consistent, transparent reporting across programs and projects.

What you’ll bring

• 8+ years of experience leading medium-to-large, cross-functional programs and projects, including enterprise-wide initiatives; experience within a People & Talent or HR function strongly preferred.
• Proven experience establishing PMO practices, project governance, or portfolio management in a matrixed organization.
• Strong leadership and facilitation skills with the ability to influence without direct authority.
• Experience applying change management principles and measuring adoption and outcomes.
• Comfort partnering with leadership, legal, finance, engineering, and all people & talent teams and navigating complex dependencies.
• Strong analytical judgment and ability to operate effectively in ambiguous, fast-changing environments.
• Demonstrated success defining and tracking KPIs for project performance and portfolio health.
• Bachelor’s degree required; master’s degree preferred in business, engineering, or a related field.
• Strong working knowledge of Agile practices and methodologies.

Chef Operator
[Executive Chef/General Manager]

COMPENSATION:

Salary Range: $80,000-85,000/year with annual increase + quarterly bonus with high growth potential

PERKS AND BENEFITS: 

• 16 weeks of Fully Paid Parental Leave (for primary and secondary caregivers)
• Health Insurance (Medical, Dental, and Vision)
• Paid Time Off 
• 401K Program
• Phone Reimbursement
• Commuter Benefits
• Complimentary DIG Meals every day
• Short-Term Disability

ABOUT THE ROLE: 

As a Chef Operator, you will build a team that is driven by culinary excellence, and lead them to new skills in our scratch-based kitchen. You are a dynamic leader who loves to train, mentor, and develop your teams into future leaders by teaching them new skills everyday and showing up as your best self. You’re an achiever who has a strong sense for operations and is driven by results. In our operation centered around innovation, you are always looking at business from a strategic, and systematic lens to set you and your team up for success. 

Staying organized while managing logistics and thinking big picture in a fast paced environment is key to your role as Chef Operator. We are constantly evolving our menu and testing new initiatives to improve our business operations. You will effectively manage, delegate and multitask to ensure your team is well equipped to handle any new challenge. You will clearly communicate and uphold culinary standards, roll out new projects/initiatives, and keep up with all DOH guidelines, all while inspiring your team to work towards a better food future. You are responsible for managing the entire restaurant operation and maintaining oversight over all front-of-house and back-of-house ops. 

ABOUT THE TEAM: 

Our Restaurants run using a traditional brigade system. As the Chef Operator, you are the first in command and have a true sense of ownership over your restaurant.  You partner directly with the Chef de Cuisine to drive success and report to the Field Leadership Team. You work collaboratively with the other restaurant leaders to ensure the restaurant team is well-trained and organized to provide guests with an experience that goes beyond a great meal.  DIG is determined to help support the next generation of farmers, cooks and chefs!

YOU WILL: 

• Be responsible for the entire restaurant operation, including PnL responsibilities such as food cost management, labor efficiency, guest experience and building top-line sales.
• Collaborate with the CDC on QA processes and convert guest feedback into actionable insights for the team. 
• Manage new initiatives and scheduled launches within the restaurant while instilling an entrepreneurial spirit in your team to keep them excited and engaged. 
• Monitor the operational flow of the restaurant, ensuring culinary and DOH standards/protocols are being followed and executed. 
• Manage all problems with technology, systems and/or offsite ordering platforms. You are proactive in troubleshooting and can handle all the moving pieces with ease. 
• Be the face of hospitality by both interacting with guests and delivery drivers to provide exceptional service and training up concierge roles in the restaurant to do the same.
• Ensure that all employee relations conversations are properly documented and communicated to HR, including performance and GROW model conversations.
• Manage recruitment needs for your restaurant by proactively interviewing, hiring and onboarding new culinarians.
• Review & collaborate on people development plans with the Field Leadership team to build thoughtful succession plans.
• Communicate verbally and digitally on a daily basis across various systemic and conduct Pre-shifts & Chef’s tables with your restaurant team to keep them informed on updates and new restaurant goals. 
• Strictly uphold Dig's anti-discrimination and anti-harassment policies.

YOU HAVE: 

• 3 - 5 years minimum kitchen or operational restaurant management experience.
• A passion for real, good food and the leadership skills to operate a scratched base, every changing kitchen. 
• The willingness to roll up your sleeves and pitch in whenever and wherever necessary.
• The demonstrated skills to motivate and develop a high-performing team.
• The discipline and desire to create systems and organization within fast changing environments.
• Excellent communication skills and an eye for detail.
• Strong computer skills. You can navigate multiple digital ordering systems with ease.
• Ability to learn technological platforms and work systematically with them.
• Familiarity with restaurant costing and inventory software.
• The ability to perform physical requirements of the position (the ability to frequently lift up to 25 pounds and occasionally lift up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations.
• The desire for professional improvement and the process of learning.
• The drive to network and build strong ties in your restaurant’s community.
• The ability to take many variables to find the best solution to a problem.
• Your Department of Health and/or ServSafe certification.

COMPENSATION:

Salary Range: $80,000-85,000/year with annual increase + quarterly bonus with high growth potential

Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package;  additional components include quarterly bonus potential, healthcare benefits, various work perks (commuter benefits, free lunch) as well as opportunities for continued growth at DIG.

Individual compensation decisions are determined by factors that include skills-based qualifications, prior work experience, and balancing internal equity relative to other DIG employees. We expect the majority of candidates who are offered roles at DIG to fall healthily within the ranges based on these factors

ABOUT US:  To learn more about our mission and food please visit our website at: https://www.diginn.com/mission

NOTE: DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply

ADDITIONAL ROLE NOTES: 

The duties of this position may change from time to time. Dig reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Dig is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law (“Protected Status”)

ABOUT THE TEAM 

At Anduril, we're not just disrupting defense technology – we're revolutionizing how we value and compensate the brilliant minds behind our innovations. We're seeking a Compensation Partner who's ready to architect the future of our compensation strategy and propel Anduril to new heights.

The Total Rewards team is looking for a Compensation Partner to support Anduril’s continued hyper growth.

WHAT YOU’LL DO 

You will drive Anduril’s success by bringing your compensation expertise to our leadership team and helping us scale. Utilize and combine your prior high growth company experience, quantitative rigor, business mindset, and communication skills to serve as a strategic advisor to our People Business Partners.

• Lead compensation programs and projects, enabling Anduril to scale it’s People infrastructure.
• Guide People Business Partners and leadership teams throughout our compensation planning cycles through calibration sessions and identifying compensation remedies.
• Design, implement, and manage comprehensive compensation programs, including salary structures, incentive plans, and equity compensation, aligned with organizational strategy and market trends
• Lead job evaluation processes, conduct market pricing analyses, and ensure internal equity and external competitiveness across all job families and levels
• Partner closely with leadership and HR teams to resolve complex compensation issues, support strategic decision-making, and drive the implementation of compensation initiatives across the organization
• Work closely with our People Business & Talent Acquisition Partners on how to navigate compensation issues & offers, calibration sessions, analyze compensation data and create materials for managers and employee trainings.
• Lead change management and communications of compensation practices with managers, team members, and across the People Team.
• Spearhead Anduril’s compensation philosophy and strategy as related to the growth of our company.
• Build strong partnerships with the People Business Partner, Talent, Legal, Stock, Finance and Accounting teams as well as our 3rd party vendors.
• You’re a proactive motivated problem solver; offering to fill skill gaps and offer solutions; we'd rather tell you slow down than accelerate
• You enjoy working at a place where no one minds if you leave early one day to go to an appointment or run an errand, but you also don’t mind responding to Slacks in the evening while you’re watching Netflix.

REQUIRED QUALIFICATIONS 

• 6+ years of experience working in Compensation in roles.
• Experience with job architecture, levelling guides and market analytics to ensure competitive compensation practices.
• Experience working with internal stakeholders and executive leadership
• Strong analytical skills with the ability to translate data and trends into key insights and recommendations
• Proven ability to track, prioritize and drive to success multiple projects with a strong operational background.
• Passionate about educating, mentoring and teaching partners the values and business impact behind compensation strategies
• Must be a U.S. Person due to required access to U.S. export controlled information or facilities

PREFERRED QUALIFICATIONS 

• Prior experience in a high growth, hyper scaling startup building compensation programs from the ground up.
• Prior experience leading compensation programs initiatives in a matrix-led organization
• Prior experience includes mergers & acquisitions, talent acquisition strategy, and executive compensation knowledge is highly desired.

Why You Should Join the Mobile Channels Team:

The Mobile Channels team at Klaviyo powers text messaging across Klaviyo's platform — SMS, RCS, WhatsApp, and a growing set of future text messaging channels. As brands increasingly rely on mobile to reach their customers, our team builds the infrastructure that makes high-throughput, reliable delivery possible across a complex, multi-channel landscape. We own the systems that connect Klaviyo customers to their audiences through the fastest and most personal communication channels available.

As a Lead Software Engineer on the Mobile Channels team, you'll provide technical leadership to a group of engineers building and scaling the services that power Klaviyo's mobile messaging pipeline end-to-end. You'll drive technical strategy, own critical components of the delivery infrastructure, and help the team navigate the unique challenges of multi-channel compliance, carrier regulations, provider integrations, and global deliverability. This is a hands-on technical leadership role where you'll contribute to architecture, code, and mentorship while shaping the future of mobile messaging at Klaviyo.

If you're excited about building systems that deliver millions of messages across channels with speed and reliability — and leading a team at the center of one of Klaviyo's fastest-growing product areas — Mobile Channels is the place to do it.

How You Will Make a Difference:

• Lead a team of engineers building and scaling Klaviyo's mobile messaging infrastructure across SMS, RCS, WhatsApp, and future channels
• Own and drive the architecture of key components in the mobile messaging pipeline — from message ingestion and routing to provider delivery and status tracking
• Design and implement scalable, high-throughput services in Python and Go
• Build systems that ensure reliable delivery at scale while managing carrier compliance, opt-in/opt-out requirements, throughput limits, and international messaging regulations
• Contribute directly to architecture and code, driving best practices and quality
• Collaborate cross-functionally with product, deliverability, compliance, and platform teams to expand mobile channel capabilities
• Grow and mentor engineers while helping shape the future of mobile messaging at Klaviyo
• Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up

Who You Are:

• 8+ years of engineering experience with strong backend and systems design skills
• Proficient in Python and/or Go and be able to rapidly learn the other
• Comfortable coding and reviewing complex systems — this is a hands-on role
• Experienced working with high-throughput distributed systems
• Skilled in system design and scaling infrastructure using AWS
• Strong business and product mindset — you think beyond the code to understand customer impact and commercial value
• Able to bring clarity to ambiguous requirements, breaking down undefined problems into actionable plans
• Self-led and driven to deliver incrementally — you ship value early and iterate
• Bonus: Experience with SMS/MMS infrastructure, RCS, WhatsApp Business API, carrier integrations, telecom APIs, or messaging compliance
• Clear communicator and collaborative team player
• Able to thrive in a hybrid team and deliver in a high-autonomy environment
• You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.

Technologies We Use:

• Python, Go
• AWS, Terraform, DynamoDB, Redis, SQL
• Kafka

Location:

This is a hybrid role based in Boston, with 3 days in office and 2 days remote per week.

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Why You Should Join the Mobile Channels Team:

The Mobile Channels team at Klaviyo powers text messaging across Klaviyo's platform — SMS, RCS, WhatsApp, and a growing set of future text messaging channels. Mobile is one of Klaviyo's fastest-growing product areas: as brands shift more of their owned-channel investment to mobile, our team builds the infrastructure that makes high-throughput, reliable delivery possible across a complex, multi-channel landscape. We own the systems that connect Klaviyo customers to their audiences through the fastest and most personal communication channels available — at scale, across geographies, and against a constantly evolving set of carrier, regulatory, and provider constraints.

As a Senior Lead Software Engineer on the Mobile Channels team, you'll be the technical area lead for Mobile Channels — driving architecture and technical direction across the SMS, RCS, and WhatsApp teams, and the new channels we'll add next. You'll define the cross-team technical roadmap for the pillar, own the architectural patterns that bind the channels together (ingestion, routing, provider integration, status tracking, compliance automation, deliverability), and lead the most complex, multi-team initiatives end-to-end. This is a hands-on technical leadership role: you'll contribute to architecture and code, lead design reviews, mentor Lead and Senior engineers across multiple teams, and partner closely with Engineering Managers to keep our systems healthy as the surface area grows.

If you're excited about being the senior IC who connects the technical strategy across an entire multi-channel messaging pillar — and doing it at one of Klaviyo's highest-growth product areas — Mobile Channels is the place to do it.

How You Will Make a Difference:

• Technical Strategy & Roadmap: Define and drive the cross-team technical roadmap for Mobile Channels, aligning architectural direction across SMS, RCS, WhatsApp, and emerging channels with company priorities and the broader Messaging Infrastructure strategy.
• Multi-Team Architecture: Own the architectural patterns that span the pillar — message ingestion and routing, provider integration, status tracking, deliverability, opt-in/opt-out and compliance automation, multi-region readiness — and embed them into team roadmaps, not just documents.
• Hands-On Technical Leadership: Stay in the code. Drive architecture and design across teams, lead high-stakes design reviews, build prototypes and reference implementations to de-risk decisions, and ship meaningful contributions yourself.
• Reliability & Scale: Raise the bar on reliability across Mobile Channels — drive systemic fixes for recurring incidents, lead deep dives on the highest-impact production issues, and embed stronger guardrails (end-to-end testing in CI, readiness gates, observability standards) into how the teams ship.
• Cross-Functional & Cross-Pillar Collaboration: Partner with Engineering Managers, Product, Deliverability, Compliance, and Platform leadership to sequence cross-team work realistically. Build durable peer relationships with senior technical leaders across Klaviyo's other engineering pillars to drive company-wide technical objectives that span multiple pillars — bringing the Mobile Channels perspective to those forums, and connecting our roadmap to the broader engineering strategy.
• AI-Forward Engineering: Put AI at the center of how the teams build and how the systems run — model AI-fluent engineering practices yourself, and drive concrete improvements to operational and developer workflows (anomaly detection, synthetic load, runbook automation) across the teams.
• Mentorship: Mentor other engineers regularly, primarily experienced lead and senior engineers across SMS, RCS, and WhatsApp, and represent Mobile Channels' technical bar in senior hiring.
• Continuous Improvement: Stay current with how the messaging ecosystem and engineering craft are evolving — new channels, carrier and regulatory shifts, AI tooling, performance and reliability practices — and translate that into concrete, sequenced improvements for the teams.

Who You Are:

• Experience: 12+ years of software engineering experience with a strong track record building and scaling distributed backend systems. Prior time as a Lead, Staff, or Principal engineer driving technical direction across multiple teams.
• Hands-On Technical Depth: Proficient in Python and/or Go, and able to rapidly learn the other. Comfortable coding, reviewing, and debugging complex systems — this is a hands-on role.
• Distributed Systems Expertise: Deep experience with high-throughput, event-driven, distributed architectures — ingestion pipelines, async processing, stateful workloads, eventing patterns, multi-region/data-locality concerns, and the failure modes that come with all of it.
• Architectural & Strategic Skills: Demonstrated ability to define technical strategy and drive cross-team architectural decisions in ambiguous, high-stakes environments — and to commit to a call even when there's disagreement, backed by data and prototypes.
• Cloud & Platform: Strong experience with AWS at scale; comfortable with Infrastructure as Code (Terraform), containerization, and modern observability stacks (metrics, logs, traces, SLI/SLO design).
• Business & Product Mindset: You think beyond the code — you understand customer impact, commercial value, and the cost-vs-conversion tradeoffs that come with mobile messaging — and you bring that mindset into architectural decisions.
• Influence & Communication: Exceptional communicator; can articulate complex technical concepts to engineers, product leaders, and executives, and can rally multiple teams toward sequenced, realistic improvements.
• AI Enthusiast: You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work — and the systems you build — smarter and more efficient.
• Collaborative & Self-Led: Strong cross-functional partner; thrives in a hybrid team and high-autonomy environment; ships value early and iterates.

Nice to Have:

• Experience with the SMS, RCS, or WhatsApp ecosystems, including channel-specific protocols, opt-in/opt-out semantics, and familiarity with key 3rd-party entities (carriers, providers, regulators) and compliance rules and best practices.
• Background in performance optimization and a passion for digging into performance, scalability, and reliability issues to drive breakthrough solutions across distributed systems.
• Experience with multi-region deployments, data residency, and large-scale data or service migrations with minimal downtime.
• Familiarity with complex data management for testing, including large datasets and production-like data replication.

Technologies We Use:

• Python, Go
• AWS, Terraform, DynamoDB, Redis, SQL
• Kafka

Location:

This is a hybrid role based in Boston, with 3 days in office and 2 days remote per week.

Your Impact

You will redefine how Axon shows up in the real world and turn our mission into unforgettable, high-impact experiences that drive growth across enterprise markets. You’ll lead the charge in bringing Axon into new frontiers like retail and healthcare, translating our technology in moments that resonate with entirely new audiences—from hospital systems to major retailers. You’ll create experiences that don’t just showcase our products- they prove their value in environments where safety, trust, and outcomes matter most.
From executive roundtables to industry-defining activations, you’ll build a field marketing engine that opens doors, accelerates deals, and positions Axon as a category leader beyond public safety.
If we win in the field—we win the market. This role owns that.

What You’ll Do

Location: In Person 4 days per week — Boston, MA Scottsdale, AZ or Seattle, WA 
Reports to: Head of Enterprise Marketing 

• Drive Axon’s enterprise field marketing strategy, with direct accountability for pipeline generation and revenue influence
• Design and execute a portfolio of high-impact events and experiences—including owned events, executive engagements, industry conferences, and customer activations
• Lead expansion into retail and healthcare verticals, developing targeted programs that resonate with new buyers and use cases
• Partner closely with Enterprise Sales to align on target accounts, priority markets, and deal acceleration strategies
• Build account-based and executive-level experiences that drive meaningful engagement with key decision-makers
• Create standout, differentiated activations that break through traditional B2G/B2B noise and reflect the ambition of Axon
• Establish scalable frameworks and playbooks for field marketing execution across regions
• Identify high-leverage opportunities (major industry moments, launches, partnerships) and turn them into high-impact experiences
• Build strong relationships with customers, partners and internal stakeholders
• Own performance metrics—tracking pipeline, ROI, and engagement to continuously improve outcomes
• Leverage AI and emerging tools to enhance personalization, follow-up, and scalability of programs
• Manage vendors, agencies, and/or internal contributors to deliver high-quality execution at scale
• Act as a strategic advisor on how Axon shows up in-market across enterprise audiences

What You Bring

• 4+ years of experience in field marketing or event marketing, with ownership of large-scale programs
• Proven track record of driving pipeline and revenue through events and field initiatives
• Experience supporting enterprise sales and account-based strategies
• Strong experience planning and executing high-quality, high-stakes events and activations
• Ability to break into new markets or verticals (retail, healthcare, or similar) and tailor strategies accordingly
• Creative, out-of-the-box ideas to field programs that capture attention, differentiate Axon and drive meaningful engagement with enterprise customers
• Ability to turn complex, technical solutions into compelling, real-world experiences
• Experience using data and insights to measure performance and optimize programs
• Familiarity with AI and emerging tools to enhance execution and personalization
• Strong cross-functional collaboration and stakeholder management skills
• High standards for execution, creativity, and detail
• Alignment with Axon’s values: ownership, candor, curiosity, and a commitment to building trust in service of our mission to Protect Life

Work Location

This role is based out of our Scottsdale, Seattle, or Boston location and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Your Impact

You will redefine how Axon shows up in the real world and turn our mission into unforgettable, high-impact experiences that drive growth across enterprise markets. You’ll lead the charge in bringing Axon into new frontiers like retail and healthcare, translating our technology in moments that resonate with entirely new audiences—from hospital systems to major retailers. You’ll create experiences that don’t just showcase our products- they prove their value in environments where safety, trust, and outcomes matter most.
From executive roundtables to industry-defining activations, you’ll build a field marketing engine that opens doors, accelerates deals, and positions Axon as a category leader beyond public safety.
If we win in the field—we win the market. This role owns that.

What You’ll Do

Location: In Person 4 days per week — Boston, MA Scottsdale, AZ or Seattle, WA 
Reports to: Head of Enterprise Marketing 

• Drive Axon’s enterprise field marketing strategy, with direct accountability for pipeline generation and revenue influence
• Design and execute a portfolio of high-impact events and experiences—including owned events, executive engagements, industry conferences, and customer activations
• Lead expansion into retail and healthcare verticals, developing targeted programs that resonate with new buyers and use cases
• Partner closely with Enterprise Sales to align on target accounts, priority markets, and deal acceleration strategies
• Build account-based and executive-level experiences that drive meaningful engagement with key decision-makers
• Create standout, differentiated activations that break through traditional B2G/B2B noise and reflect the ambition of Axon
• Establish scalable frameworks and playbooks for field marketing execution across regions
• Identify high-leverage opportunities (major industry moments, launches, partnerships) and turn them into high-impact experiences
• Build strong relationships with customers, partners and internal stakeholders
• Own performance metrics—tracking pipeline, ROI, and engagement to continuously improve outcomes
• Leverage AI and emerging tools to enhance personalization, follow-up, and scalability of programs
• Manage vendors, agencies, and/or internal contributors to deliver high-quality execution at scale
• Act as a strategic advisor on how Axon shows up in-market across enterprise audiences

What You Bring

• 4+ years of experience in field marketing or event marketing, with ownership of large-scale programs
• Proven track record of driving pipeline and revenue through events and field initiatives
• Experience supporting enterprise sales and account-based strategies
• Strong experience planning and executing high-quality, high-stakes events and activations
• Ability to break into new markets or verticals (retail, healthcare, or similar) and tailor strategies accordingly
• Creative, out-of-the-box ideas to field programs that capture attention, differentiate Axon and drive meaningful engagement with enterprise customers
• Ability to turn complex, technical solutions into compelling, real-world experiences
• Experience using data and insights to measure performance and optimize programs
• Familiarity with AI and emerging tools to enhance execution and personalization
• Strong cross-functional collaboration and stakeholder management skills
• High standards for execution, creativity, and detail
• Alignment with Axon’s values: ownership, candor, curiosity, and a commitment to building trust in service of our mission to Protect Life

Work Location

This role is based out of our Scottsdale, Seattle, or Boston location and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Our People Products (HR Tech) team is transforming how Toast scales. We’re moving beyond traditional HR support to a product operating model—buying, building, and integrating the tools that define the "Toaster" experience. Our mission is to make our internal technology a key reason why people choose to join and stay at Toast.

Are you a technical leader who thrives at the intersection of employee experience and scalable technology? As the Senior Manager, Workday, you will be the Product Owner for Workday and a strategic partner for our IT organization. You will lead a global team (US & India) to bridge product management principles with Workday expertise. You’ll drive the roadmap for our core systems, champion AI-forward strategies, and ensure our tech stack evolves as fast as our business.

Note to Applicants: We are prioritizing candidates located in the EST or CST time zones, with a strong preference for those based near our hubs in NYC and Boston.

A day in the life (Responsibilities) 

Product Leadership 

• Strategic Roadmap: Lead the development and presentation of annual product strategies to immediate leadership, ensuring alignment with the broader People Products portfolio while driving quarterly execution focused on high-impact automation.
• Scalable Architecture: Partner with cross-functional stakeholders to architect a robust Workday ecosystem designed for scale, translating the aligned roadmap into actionable bi-annual roadmaps.
• AI & Innovation: Recommend AI-forward initiatives and system optimizations that modernize the "Toaster" employee experience and streamline internal workflows.
• Compliance & Integration: Orchestrate deep partnerships with IT and Security to manage SOX compliance, complex audits, and seamless integrations, ensuring a secure and efficient operational foundation.

Product Management & Delivery

• Agile Execution: Apply product management methodologies to implement enhancements and stay ahead of HR tech trends.
• Vendor Management: Lead selection, negotiations, and management of third-party SaaS partners to maximize ROI.

Team Leadership

• Performance & Coaching: Build and manage a high-performing global team, fostering a culture of innovation, accountability, and customer-centricity.
• Capacity Planning: Manage workload distribution and product backlogs while modeling Toast values.

System Ownership & Support

• Operational Excellence: Oversee Workday ticket management, configuration, testing, and troubleshooting to provide world-class global support.
• Data Integrity: Ensure security, compliance (including SOX), and seamless system upgrades.
• Cycle Support: Lead the technical execution of critical cycles like Open Enrollment, Performance Reviews, and Compensation Planning.

What you'll need to thrive (Requirements)

• 10+ years in HR technology, with deep mastery of Workday HCM and Talent modules.
• Bachelor’s degree in Info Systems, Business, HR, or a related field.
• A "people-first" leader with a proven track record of managing global teams and large-scale system implementations.
• Experience in hyper-growth environments; able to navigate ambiguity with resilience and a positive "can-do" attitude.
• Strong understanding of Workday Architecture, APIs, and product management/Agile practices.

Special Sauce (Preferred):

• Master’s degree in a relevant field.
• Experience maturing SOX compliance processes in a public company environment.
• Familiarity with broader HR tech ecosystems and complex third-party integrations.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

By the Numbers:

• Named #1 best software for small business of 2024 by G2

About the Team:

Contractors is one of Gusto's fastest-growing business segments. The Contractor Products team owns end-to-end contractor management for SMBs—from onboarding to payments to compliance, across domestic and international contractors. With massive white space ahead, you'll have the chance to take products from 0→1 and beyond, solving real problems for hundreds of thousands of small businesses. We’re looking for someone with experience building 0→1 and able to own and drive growth levers for the contractors business.

Here’s what you’ll do day-to-day:

• Ownership: Lead long-term strategy. This includes driving research, defining customer and market positioning, shaping product direction, and identifying the investments and internal capabilities required for success. You’ll translate this strategy into actionable guidance that informs company-wide planning and execution.
• North Star: Build a long-term vision for how Gusto invests in contractor products—defining how we can simplify contractor management for SMBs and create durable competitive advantage
• Collaborate:  Partner across Product, Engineering, Compliance, Legal, CX, Marketing, Sales, and Operations to uncover insights, validate assumptions, and build alignment. You’ll help create shared understanding and ensure cross-functional teams are set up to deliver.
• Make it happen. Be the pace setter. Drive execution as a boundaryless builder — doing whatever it takes to achieve outcomes. You will use AI as your co-builder to turn complex problems into durable, customer-loved solutions with urgency and care.

 Here’s what we're looking for:

• 5+ years of hands-on Product Management experience
• Proven track record of building 0-to-1 products—taking ideas from discovery through launch and iteration
• Strong customer discovery and product research skills with the ability to translate insights into actionable product strategies
• Solid data acumen with the ability to use data to inform decisions, set goals, and measure success
• Experience with AI tools and a vision for how AI can transform product experiences
• Exceptional cross-functional collaborator and leader—a great listener who naturally brings teams and stakeholders along, yet doesn't hesitate to make hard decisions when needed
• Ability to identify emerging opportunities, build business cases, define product vision, and create supporting roadmaps
• Entrepreneurial mindset, driven by our mission, with deep empathy for small business owners and their contractor workforce challenges
• A proven track record of building products that customers love

Our cash compensation amount for this role is $152,000/yr to $190,000/yr in Denver & most major metro locations, and $184,000/yr to $230,000/yr for San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

About The Role

As a Divisional Production Recruiting Lead, you are the single-threaded owner of all production/manufacturing/supplychain hiring outcomes for your assigned Division. This role exists to solve a critical alignment gap: giving Divisional leaders direct visibility, accountability, and control over their talent pipelines while maintaining leverage from centralized recruiting operations.

You will operate as an embedded player-coach and strategic program manager—personally executing your Division's most critical and complex production assignments while aligning the priorities and workload of the centralized production recruiting team for all of your divisional roles. This is a high-impact, high-autonomy role designed for a proven recruiting operator who can think strategically, execute tactically, and build trusted relationships with senior divisional leadership.

This role is a deliberate bridge in our organizational evolution: it creates the foundation for Divisions to eventually roll-up production recruiting end-to-end while maintaining execution efficiency and central coordination during a period of structural maturity.

What You'll Do

Divisional Accountability & Strategic Ownership

• Own end-to-end production hiring outcomes for your Division, including headcount planning, demand forecasting, requisition prioritization, and delivery against hiring targets.
• Act as the primary strategic talent partner to your Divisional Head of TA and senior divisional leaders, translating business objectives into executable hiring strategies.
• Deliver regular reporting on hiring health, pipeline velocity, capacity constraints, and risk mitigation to divisional leadership—providing full transparency and "positive control" over talent delivery.
• Define and manage SLAs, hiring goals, and success metrics for your Division's production portfolio in partnership with business stakeholders. 

Hands-On Recruiting Execution (Player)

• Personally own and execute full-cycle recruiting on priority roles as needed for your Division's most critical, complex, or strategic production roles, including:
  • Leadership and senior technical hires (Head of, Director, VPs)
  • Single-point-of-failure roles or positions with unique market challenges
  • First-of-their-kind roles requiring deep business context and creative sourcing strategies
• Set the standard for recruiting excellence within your Division—demonstrating best-in-class sourcing, candidate engagement, assessment rigor, and offer negotiation.
• Maintain credibility and market intelligence by staying hands-on in the craft of recruiting, ensuring you deeply understand talent availability, compensation trends, and competitive dynamics. 

Program Management & Priority Direction (Coach)

• Align the day-to-day priorities of the centralized production recruiting team aligned to your Division, ensuring their focus is calibrated to the highest-impact hiring needs.
• Provide coaching, real-time feedback, and quality assurance to centralized recruiters working on your Division's roles (without formal people management responsibility).
• Lead the operational rhythm for your Division's production hiring portfolio, including intake meetings, pipeline reviews, and cross-functional coordination with hiring managers, HR, and Finance.
• Act as the single escalation point for hiring blockers, process breakdowns, or stakeholder misalignment within your Division.
• Design and lead surge hiring initiatives, high-volume campaigns, or other complex hiring programs specific to your Division's business needs. 

Cross-Functional Collaboration & Influence

• Partner closely with The Lead Coordinator, for Overall Divisional Production TA to ensure process consistency, share best practices, and contribute to cross-divisional reporting and strategic planning.
• Provide structured input into performance evaluations and development plans for centralized recruiters supporting your Division, ensuring their contributions to divisional outcomes are recognized.
• Build strong relationships with Divisional BizOps, Finance, and Workforce Planning teams to align on headcount allocation, budget, and hiring sequencing.
• Influence hiring manager behavior and decision-making, serving as a trusted advisor on candidate quality, market realities, and talent strategy trade-offs. 

Who You Are

You are a high-performing recruiting operator who thrives in ambiguity and enjoys owning outcomes. You are equally comfortable rolling up your sleeves to close a Director-level hire and stepping back to orchestrate a 50+ role hiring sprint. You have the business acumen to partner with senior leaders, the program management discipline to drive complex initiatives, and the recruiting chops to execute at the highest level.

You see this role as what it is: a strategic springboard—a chance to prove you can own a business-critical function, build scalable systems, and lead through influence before stepping into formal people leadership.

Required Qualifications

• 8+ years of talent acquisition experience, including significant recent experience as a full-cycle production or technical recruiter in a fast-paced, high-volume environment.
• Proven ability to operate independently with minimal oversight, managing complex hiring portfolios, competing priorities, and ambiguous situations with sound judgment.
• Strong business partnership skills: experience influencing and advising Director-level and above stakeholders, translating business needs into hiring strategies, and managing escalations diplomatically.
• Demonstrated program management capability—experience leading hiring initiatives beyond individual requisitions, coordinating cross-functional teams, and delivering results through others.
• Excellent analytical and communication skills: ability to use data to drive decisions, tell a compelling story, and present hiring health narratives to senior leadership.
• Comfortable working in a matrixed environment, providing direction and feedback to peers without formal management authority. 

Preferred Qualifications

• Direct experience recruiting for production, production operations, or frontline roles in industries such as synergistics, robotics, logistics, manufacturing, field services, or government contracting.
• Experience working in a decentralized or divisional business structure, particularly in organizations undergoing TA operating model transitions.
• Formal program or project management training or certification (e.g., PMP, Agile, Six Sigma).
• Prior experience as a recruiting lead, squad lead, or business partner with responsibility for a portfolio of hiring beyond personal requisition load.
• Familiarity with workforce planning, capacity modeling, and demand forecasting in partnership with Finance or BizOps teams.
• Track record of mentoring or coaching recruiters, with examples of improving team performance or developing junior talent. 

Why This Role Matters

This is not a typical recruiting role. You are being entrusted with divisional accountability for a critical talent function during a pivotal moment in the organization's evolution. You will have direct influence over your Division's ability to meet contract milestones, scale operations, and hit revenue targets. Success in this role positions you as a proven internal candidate to lead a fully embedded or expanded Production TA organization in the future—and equips you with the strategic leadership experience needed to advance into senior TA leadership roles across the enterprise. You will be the bridge between strategy and execution. Between central leverage and divisional ownership. Between what we do today and what we build tomorrow.