We’re looking for an Application Support Specialist to ensure the stability, performance, and availability of business applications and systems used by internal teams. You will troubleshoot incidents, handle service requests, provide licences, make payments, collaborate with engineering/product teams, and drive root-cause analysis to prevent recurring issues. This role requires strong technical troubleshooting, clear communication, and a structured approach to incident management.

✅ Responsibilities:

✔️Provide L2 application support for business systems and software (web apps, software APIs, Corporate IT and backoffice tools, SaaS platforms).

✔️Provide software licenses to the employees.

✔️Triage, troubleshoot, and resolve incidents and requests within agreed SLAs.

✔️Investigate issues using logs, monitoring tools and API testing.

✔️Perform root-cause analysis (RCA) and document findings, fixes, and preventive actions.

✔️Support systems: Maintain records of over 400 software units, grant/revoke access, verify access rights according to RBAC, write documentation

✔️Identify recurring problems and drive automation or process improvements to reduce ticket volume.

✔️Communicate updates to stakeholders during incidents (status, workaround, ETA, resolution).

✔️Participate in on-call/shift rotation if required.

✔️Incident/problem management: Working with Atlassian (Jira Service Desk, Software, Confluence)

✔️Full software management cycle within the company (implementation, support, procurement/payment, renewal, user management, system deactivation, access rights verification, automation)

✔️Technical Knowledge: Atlassian (Jira, Confluence), Microsoft 365, Trelica, Grafana, Okta, SAP/Dynamics, N8N, scripting, Postman.

✅ Requirements:

✔️3+ years in application support / technical support / service operations (L2).

✔️Strong troubleshooting skills for web applications (HTTP, REST, auth basics, dev tools, SaaS Management tool).

✔️Experience working with ticketing systems (Jira Service Management, Software, Confluence.)

✔️Ability to read and interpret logs; familiarity with monitoring/alerting (Grafana, Kibana, Datadog).

✔️Scripting for automation (Python/Bash/PowerShell).

✔️Understanding of incident/problem management (ITIL concepts are a plus).

✔️Comfortable communicating with both technical and non-technical stakeholders.

✔️Strong documentation habits and attention to detail.

✔️Proactive and goal oriented mindset.

💡 Would be a plus:

✔️Experience with Linux basics, containers, or cloud platforms (AWS/Azure/GCP).

✔️Basic understanding of networking (DNS, latency, firewalls) and SSO concepts.

✔️Strong experience with API tools (Postman/Insomnia) and message queues (Kafka/RabbitMQ).

✔️Experience working with a huge amount of systems.

✔️The desire and ability to organise and manage a large number of systems from scratch.

HYPR, the Identity Assurance Company, helps organizations create trust in the identity lifecycle.  We are a community of bold thinkers and energetic doers who imagined a brand new approach to identity security and, at the same time, are eliminating a pervasive and persistent 60-year old problem – the password. Since being founded in 2014, the company has grown to be the premium provider of authentication security to marquee brands around the globe and are quickly becoming the recognized leader in Identity Assurance. We are looking for exceptional people with the ambition and the will to positively change the world. If that sounds like you, join us on our mission to create a passwordless world and secure the identity lifecycle.

Your Role and Impact 

HYPR is looking for a Senior Software Engineer who thrives on challenges and is eager to contribute wherever the team needs them. In this role, you will design, develop, and maintain key product components while collaborating with peers and contributing as an individual contributor.

You'll work on HYPR's industry-leading security products, deployed at several Fortune 500 companies. These include:

• Identity verification solution
• Open Standards implementations of passwordless authentication to help customers build secure environments
• W3C-compliant authentication servers
• Next-generation application management and analytics

If you're passionate about security, scalable architectures and impactful engineering, HYPR will be a great fit for you

What you will do in this role

• Design, develop and deploy SaaS services and web front ends, with a focus on scalability and performance
• Own features end-to-end—from understanding requirements and designing solutions to deployment and production support
• Implement comprehensive automated testing at the component level and collaborate with SDET(s).
• Participate in on-call rotation, handling initial triage and escalating if not an SME
• Research new technologies and solutions to improve existing products and explore new directions

Who you are

• Self starter - able to dive into existing products and learn quickly in a fast, hands-on environment
• Team player - collaboration with team members, operations and support teams is critical
• Detail-oriented — takes pride in writing high-quality, maintainable code and following best practices.
• Security-minded — interested in the Cybersecurity domain; previous exposure or participation is a plus.
• Autonomous and accountable—takes ownership of work and drives it to completion. Actively assist in the production support aspects of you work as needed

Required Qualifications

Expert-Level

• Java SE 17+ and Spring
• Kubernetes or another container orchestration platform
• Cloud-first development experience (AWS, Azure or similar)
• Storage: relational and NoSQL (MySQL, Oracle, Dynamo, Redis or similar)

Strong

• Understanding of data structures, clean code, modularity, and design patterns
• Experience designing and scaling distributed services with high reliability, low latency, and clear SLA boundaries
• Comfortable working in complex authentication or identity flows involving multiple services
• Full-stack experience with React or a similar modern frontend framework
• Knowledge of various testing methodologies, including unit and integration testing

Preferred

• Interest in identity verification and authentication standards like OAuth, WebAuthn, PKI and similar
• Experience with computer vision, liveness detection or ML-assisted verification workflows
• Infra As Code (IAC) tool (Terraform, Helm, AWS Cloud formation)

Experience: 

10+ years of development designing, building and maintaining enterprise web based platform that serve over 100K users.  Can be SaaS or On premise.

Education:

BS/MS in computer science or software engineering field. 

What HYPR Offers: 

• All frontend and backend engineers are Senior, you’re joining a team of All Stars who consistently deliver the highest quality code and products in tight timelines
• An organization with a great work life balance. Many of our employees have families and responsibilities outside of the office that they are able to easily meet.
• Extreme product focus, at HYPR you’ll never be spinning your wheels on tasks that do not matter. Everything we develop is cutting edge and important.
• High levels of ownership. We understand that we are able to do our best work when we can bring insights together.
• An emphasis on collaboration and access to giants in the industry. We achieve our best because we employ the best.
• Our engineers use the latest frameworks and language iterations. Our marketing, sales, ops and more utilize the best and latest tools for innovation and scale.

Additional Information

• Full Time Opportunity: Yes
• The core meeting hours for this position are from 2:00 PM to 6:00 PM. Attendance is required for meetings scheduled between 2:00 PM and 6:00 PM. These meetings may be attended remotely via Zoom. Outside of these scheduled meetings, working hours are flexible. 
• This position is a hybrid role. Employees are required to work in the office a minimum of two days per week—specifically Tuesdays and Wednesdays. The remaining workdays offer flexible remote options.

As the premium provider of authentication security, HYPR is committed to preventing identity fraud by safely and accurately verifying the identities of our employees. Accordingly, all new employees are required to participate in an automated identity verification process, which includes document verification, location detection, and facial recognition, on their first day of employment with the Company.  To learn more about this identity verification process,  please contact peopleops@hypr.com.

Responsibilities

We are looking for an exceptional Senior Backend Developer (Ruby) to join our growing Engine team. The Engine team develops and maintains most things related to Workato Recipe runtime. Everything related to recipe execution: DSL, pulling events, processing webhooks, executing jobs. There are various aspects to it: performance, scaling, storage, durability, atomicity, concurrency guarantees, data protection, and encryption. 

 In this role, you will also be responsible to:

• Build/extend/troubleshot/fix complex heterogeneous GOlang and Ruby applications, as well as small self-contained GOlang microservices.

• Improve execution engine of custom third-party code (Ruby DSL, isolation, performance, new features).

• Write well designed, testable, efficient code in Ruby and GOlang.

• Integration of data storage solutions Postgres/S3/DynamoDB/Kafka/ClickHouse etc.

• Contribute in all phases of the development lifecycle.

• Provide code reviews to your teammates.

• Provide technical leadership. Work with other teams on shared projects.

• Evaluate and propose improvements to existing systems.

• Identify bottlenecks and bugs, and devise solutions to these problems.

• Help maintain code quality, organization and automatization.

• We always explore new technologies and work with Rust and Wasm can be foreseen.

Requirements

Qualifications / Experience / Technical Skills

• Strong experience in building scalable distributed backend applications (7+ years).

• Excellent understanding of distributed systems patterns and algorithms.

• Great understanding of all building blocks of large web applications: databases, load balancers, application servers, message brokers, caching, monitoring, etc.

• Excellent understanding of network protocols and stacks.

• Excellent understanding of DB technologies: classic databases and modern no-SQL.

• Knowledge of all common basic data structures and algorithms and how they are used is a must.

• Multilingual programming experience: our code base is primarily in Ruby, with a trend to migrate to GOlang and Rust. At least two languages are required.

• At least basic understanding of cloud deployments (k8s, Terraform, ArgoCD)

• Experience of working with public cloud infrastructure providers(AWS/Azure/Google Cloud).

• Excellent debugging, analytical, problem solving, and social skills.

• BS/MS degree in Computer Science, Engineering or a related subject, 7+ years of industry experience.

Optional

• Background in GOlang, Rust, WASM.

• Background in network programming.

• Background in Kotlin/Multiplatform. 

• Background in application, data security.

• Deep knowledge of physical DB design.

• Experience of working with Docker and other isolation technologies.

• Experience in related fields (DevOps, ML, DBA, Enterprise applications, etc).

• Experience in building/deploying data processing pipelines is a plus.

• Experience of working with third-party REST APIs at scale (request throttling, batch processing etc).

Soft Skills / Personal Characteristics

• Ability to technically lead projects. Work with requirements, cost analysis.

• Readiness to work remotely with teams distributed across the world and timezones.

(REQ ID: 2343)

We are looking for a talented Security Operations Center Analyst to join our Information Security team. 

❗️ Important – On-Site Role❗️

This is an on-site position for our office in Belgrade, Serbia.

Remote or hybrid arrangements are NOT available. Candidates must already be in the location or be willing to relocate. The relocation support will be provided if needed.

✅ Key Responsibilities

🔍 Monitoring and Analysis

• Monitor security alerts and events using SIEM, IDS/IPS, firewalls, and other tools.

• Perform initial triage and analysis of security events to detect potential threats and vulnerabilities.

• Investigate network traffic and system logs to identify suspicious or malicious activity.

🚨 Incident Response

• Respond to and manage security incidents in a timely and effective manner.

• Escalate incidents when necessary and coordinate response activities across teams.

• Document all findings, steps taken, and outcomes clearly.

🧾 Reporting & Continuous Improvement

• Maintain detailed records of all security incidents and response actions.

• Create and contribute to incident reports and SOC documentation.

• Participate in post-incident reviews and help improve SOC procedures and playbooks.

✅ Requirements

• 2 years of experience in security operations, incident response, or threat monitoring.

• Strong knowledge of cybersecurity principles, threat vectors, and defense techniques.

• Experience with SIEM tools (e.g., Splunk, Sentinel, QRadar, ELK).

• Familiarity with IDS/IPS, EDR, firewalls, and email/web security solutions.

• Cloud security knowledge (AWS and Azure preferred).

• Understanding of web protocols and application-layer attacks.

• Experience in security investigation and threat hunting.

• Familiarity with MITRE ATT&CK, Cyber Kill Chain, etc.

• Strong communication skills and attention to detail.

✅ Nice to Have

• Bachelor’s degree in Computer Science, Cybersecurity, or related field.

• Knowledge of compliance frameworks such as ISO27001, ISO27701, PCI DSS, GDPR, etc.

✅ What We Offer

🏢 Modern office in New Belgrade.

🏝 24 vacation days annually.

🤒 6 sick days without medical certificate.

🏥 Premium Health Insurance (coverage up to 5,000 EUR annually).

🎉 Special occasion gifts: birthday, wedding, newborn.

📚 Learning & Development budget (for conferences, courses and certifications).

🌍 Corporate events: international parties, team buildings, activities.

📈 Career growth opportunities in a fast-growing company.

✈️ Relocation package for international candidates.

🏋️ Sports package (FitPass membership).

🗣️ Language classes: Serbian & English (company-covered).

At JetBrains, code is our passion. Ever since we started, back in 2000, we have been striving to make the most effective developer tools on earth. Our tools speed up production by automating routine checks and corrections, freeing developers to grow, discover, and create.

The JetBrains Cloud Platform team develops a cloud-based service that helps organizations manage JetBrains products and services with a focus on encouraging the adoption of AI-powered development tools. JCP provides centralized management, usage-based billing, and visibility into AI consumption patterns.

We are currently seeking a skilled Performance QA Engineer to join our team and improve the reliability of our system. In this role, you will be responsible for ensuring the scalability and stability of our distributed systems through rigorous performance testing and analysis.

As part of our team, you will:

• Design, develop, and maintain automated performance test suites for complex distributed systems.
• Identify system bottlenecks, conduct root-cause analysis, and partner with engineering teams to implement remediation strategies.
• Generate high-quality performance reports with actionable recommendations and communicate findings to both technical and non-technical stakeholders.
• Work closely with cross-functional development teams to identify performance-critical components and define SLAs, performance criteria, and workload models.
• Design and enhance frameworks for performance test execution, test results collection, analysis, visualization, and reporting.
• Integrate performance testing into CI/CD pipelines.

We’ll be happy to have you on our team if you have:

• 5+ years of experience in performance testing or engineering.
• Strong hands-on experience with at least one major performance testing tool – K6, JMeter, Gatling, Locust, or LoadRunner (code-based tools are preferred, but git knowledge is a must).
• Solid programming or scripting skills in languages such as Java, Python, JavaScript/TypeScript, or Go.
• A strong understanding of distributed systems, API performance, databases, caching, and networking fundamentals.
• The proven ability to analyze performance metrics, identify bottlenecks, and recommend improvements.
• Experience testing high-traffic or mission-critical applications.
• Strong analytical skills and the ability to communicate technical findings clearly.
• Proficiency in English, both written and spoken.

We’ll be especially thrilled if you have:

• Experience with observability platforms (Prometheus/Grafana and Elastic).
• Experience with containerized and cloud-native environments (Docker, Kubernetes, and AWS/GCP/Azure).
• Familiarity with event-driven systems, streaming platforms (Kafka), and microservice architectures.
• Knowledge of CI/CD automation (TeamCity, GitHub Actions, etc.).

Why join JetBrains? 

• Strong base salary. We offer competitive pay that reflects your skills and experience.
• Flexible work location. Enjoy the freedom to work from home or from the office.
• Remote work. Spend up to 30 days per year working remotely from abroad.
• Extra time off. More days to relax, recharge, and do the things you love.
• Medical insurance allowance. Enjoy peace of mind for you and your family
• Learning and development opportunities. Access to conferences, courses, and language classes.
• Relocation support. We help make your move as smooth and stress-free as possible. (keep if relevant for the role)
• Language classes. Pick up the local language or sharpen your English skills.
• Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
• Mental health support. To help you feel your best, we provide easy access to professional mental health services.
• Sports benefit. Enjoy an on-site gym or sports club stipend.
• Internal events. Join company-wide celebrations and team gatherings.

*Some benefits may vary depending on location.

#LI-DNI

About the role:

ABBYY Vantage is our flagship Document AI platform – a cloud-native, microservices-based product that combines purpose-built AI, OCR, NLP, and direct LLM integration to help enterprise customers extract, classify, and act on data from any document. Vantage 3.0, our latest release, introduces native Azure OpenAI integration, enterprise-grade compliance and redaction, a real-time analytics dashboard, and a growing library of pre-configured AI skills. Over 10,000 customers trust ABBYY – including Fortune 500 companies like DHL, Johnson & Johnson, FDA, PwC, KeyBank, Spotify, and H&R Block – to automate their most complex document workflows.

We are looking for a Staff Software Engineer to serve as a senior technical leader on the Vantage platform. You will drive the design and delivery of complex, cross-cutting capabilities – spanning document AI pipelines, LLM integrations, compliance infrastructure, analytics, and platform extensibility. Beyond your own code, you will act as a technical multiplier: influencing architectural decisions, setting quality standards, and developing the engineers around you. This is a role for someone who leads through depth, judgment, and impact.

Job Responsibilities:

• Technical Leadership: Drive the technical design and delivery of significant Vantage platform capabilities, from architecture and API contracts through deployment, monitoring, and iteration.
• Quality & Standards: Define and uphold engineering standards for the Vantage codebase – covering code quality, service reliability, performance, security, and compliance – and drive their adoption across teams.
• Strategic Collaboration: Act as a senior technical voice in cross-functional planning with product management, ML engineering, cloud architecture, and engineering leadership; translate business priorities into actionable technical roadmaps.
• Platform Improvement: Lead initiatives to improve Vantage platform health at scale: service decomposition, observability, CI/CD maturity, and developer productivity.
• Operational Excellence: Own high-severity incident response for Vantage cloud services; drive post-mortems and systemic reliability improvements.
• Engineering Mentorship: Mentor Senior and Principal Engineers on the Vantage team; build a culture of technical rigor, shared ownership, and continuous learning.
• Technical Innovation: Evaluate and champion adoption of new technologies – from GenAI model integrations to cloud-native tooling – that strengthen ABBYY's Document AI differentiation.

Job Requirements:

• 10–13 years of professional software engineering experience with deep expertise in C# .NET and C++, willing to work with both languages
• Proven experience designing, implementing, and operating CI/CD pipelines for building, testing, and deploying workflows using GitHub Actions and/or Azure DevOps Pipelines
• Strong command of microservices architecture, distributed system design, and cloud-native patterns at enterprise scale
• Demonstrated ability to mentor Senior and Mid-level Engineers and partner with Engineering Managers on technical direction
• Experience leading technical design reviews and influencing architectural decisions across team and product boundaries

Desired Qualifications

• Experience in cloud, preferably using Microsoft Azure (AKS, Storage, Key Vaults, Azure SQL or equivalent)
• Track record of delivering production-grade systems that meet enterprise compliance, security, and reliability standards
• Hands-on experience designing and operating workflow-driven systems (orchestration, retries, timeouts, and state management)
• Experience integrating Machine Learning, Neural Networks or LLMs into enterprise applications and workflows
• Comfort operating across a globally distributed engineering organization spanning multiple regions and cultures

About the role:

ABBYY Vantage is our flagship Document AI platform – a cloud-native, microservices-based product that combines purpose-built AI, OCR, NLP, and direct LLM integration to help enterprise customers extract, classify, and act on data from any document. Vantage 3.0, our latest release, introduces native Azure OpenAI integration, enterprise-grade compliance and redaction, a real-time analytics dashboard, and a growing library of pre-configured AI skills. Over 10,000 customers trust ABBYY – including Fortune 500 companies like DHL, Johnson & Johnson, FDA, PwC, KeyBank, Spotify, and H&R Block – to automate their most complex document workflows.

We are looking for a Senior Software Engineer to join the Vantage engineering team. You will be a hands-on contributor building and evolving the services that power Vantage's document AI capabilities – from OCR pipelines and skill training workflows to API integrations and analytics infrastructure. You bring strong engineering fundamentals, a quality-first mindset, and a drive to deliver reliable, scalable software in a cloud-native environment.

Job Responsibilities:

• End-to-End Development: Design, develop, test, and deploy features and services within the Vantage platform, contributing to areas such as document processing pipelines, AI skill management, cloud infrastructure, and API layers.
• Code Quality: Write clean, maintainable, well-tested code; actively participate in code reviews and champion engineering best practices across your team.
• Cross-Functional Collaboration: Work closely with product managers, UX designers, ML engineers, and fellow software engineers to translate Vantage feature requirements into well-architected solutions.
• Continuous Improvement: Identify and surface improvements to existing Vantage services, tooling, and delivery workflows; contribute to reducing technical debt and increasing engineering velocity.
• System Reliability: Monitor the health and performance of Vantage cloud services; investigate and resolve production incidents in a timely manner.
• Technical Growth: Stay current with advances in Document AI, cloud-native patterns, and GenAI integration approaches that could enhance the Vantage platform.

Job Requirements:

• 5–9 years of professional software engineering experience with deep expertise in C# .NET and C++, willing to work with both languages
• Proven experience designing, implementing, and operating CI/CD pipelines for building, testing, and deploying workflows using GitHub Actions and/or Azure DevOps Pipelines
• Good understanding of microservices architecture, distributed system design, and cloud-native patterns at enterprise scale
• Demonstrated track record of delivering high-quality, testable code
• Strong analytical and debugging skills with the ability to investigate complex issues across distributed systems

Desired Qualifications

• Experience in cloud, preferably using Microsoft Azure (AKS, Storage, Key Vaults, Azure SQL or equivalent)
• Hands-on experience designing and operating workflow-driven systems (orchestration, retries, timeouts, and state management)
• Experience integrating Machine Learning, Neural Networks or LLMs into enterprise applications and workflows
• Familiarity with OCR, NLP and computer vision technologies
• Comfort operating across a globally distributed engineering organization spanning multiple regions and cultures

At JetBrains, code is our passion. Ever since we started in 2000, we have strived to make the strongest, most effective developer tools on earth. Our tools speed up production by automating routine checks and corrections, freeing developers to grow, discover, and create.

We are looking for a talented Full Stack Engineer to join our team and help build an innovative agentic-driven product. In this role, you’ll work across the entire stack – frontend, backend, and cloud infrastructure – designing, developing, and maintaining high-quality features. You’ll collaborate closely with product managers, designers, fellow engineers and AI-agents to deliver scalable, reliable, and user-friendly solutions.

Our tech stack:

• Primary: TypeScript, Node.JS, Nest.JS, React, Vitest (no legacy tech)
• Secondary: Kotlin/Java (for some backend services)

In this role, you will: 

• Design, develop, and maintain end-to-end features across the frontend and backend.
• Collaborate with product and design teams to translate user needs into technical solutions.
• Write clean, efficient, and well-documented code.
• Integrate our product with internal and external APIs and services.
• Contribute to architecture decisions, scalability, and performance improvements.
• Participate in code reviews to ensure quality and best practices.
• Debug, troubleshoot, and resolve issues quickly.
• Optimize applications for speed, usability, and scalability.
• Stay up to date with emerging technologies, tools, and industry trends.
• Continuously improve development processes and practices.

We will be happy to have you on our team if you have: 

• 6+ years of proven experience as a Full Stack Engineer or in a similar role.
• Solid engineering and architecture skills and ability to build reliable solutions.
• Focus on customer-oriented delivery and understanding of user needs and requirements.
• Deep understanding of backend & frontend development.
• Proficiency in multiple programming languages (e.g. TypeScript, Kotlin, Java, Python).
• Experience with relational and/or NoSQL databases (e.g. PostgreSQL, MongoDB, and MySQL).
• Understanding of cloud platforms (e.g. AWS, GCP, or Azure) and containerization (Docker or Kubernetes).
• Proficiency with version control systems (e.g. Git).
• Experience with testing frameworks (e.g. Jest, Vitest, and Playwright).
• Familiarity with authentication, authorization, and security best practices.
• Experience with AI agent development
• Strong problem-solving skills and attention to detail.
• Excellent communication and collaboration abilities.
• A bachelor’s degree in computer science or engineering (or equivalent practical experience).

Why join JetBrains?

• Strong base salary. We offer competitive pay that reflects your skills and experience.
• Flexible work location. Enjoy the freedom to work from home or from the office.
• Remote work. Spend up to 30 days per year working remotely from abroad.
• Extra time off. More days to relax, recharge, and do the things you love.
• Medical insurance allowance. Enjoy peace of mind for you and your family.
• Learning and development opportunities. Access to conferences, courses, and language classes.
• Relocation support. We help make your move as smooth and stress-free as possible.
• Language classes. Pick up the local language or sharpen your English skills.
• Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
• Mental health support. To help you feel your best, we provide easy access to professional mental health services.
• Sports benefit. Enjoy an on-site gym or sports club stipend.
• Internal events. Join company-wide celebrations and team gatherings.
  *Some benefits may vary depending on location.

#LI-IM1

About Incode

Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast—and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative.

The Impact You’ll Make

As our QA Automation Engineer, you will be the guardian of quality across our Native platforms. You’ll design, build, and maintain robust automated test frameworks specifically for mobile applications, while applying meticulous manual testing to ensure seamless and reliable user experiences on both iOS and Android. Your work will safeguard trust in our native products by proactively identifying issues, validating performance across devices, and collaborating closely with developers, designers, and product teams to embed quality at every stage of development. This role demands both technical expertise in native environments and a strong sense of ownership—you will be a key driver of confidence and excellence in every mobile release.

What You’ll Own & Drive

• Automation Framework Development – Design, implement, and scale robust test automation systems for API, web, and mobile applications.
• Comprehensive Test Coverage – Write and maintain clear test cases, combining automated and manual approaches to validate end-to-end functionality.
• Cross-Functional Collaboration – Partner closely with developers, product managers, QA peers, and DevOps to align on quality objectives and streamline delivery.
• CI/CD Integration – Embed automated testing into continuous integration pipelines, ensuring rapid and reliable releases.
• Defect Prevention & Resolution – Detect issues early, debug failures efficiently, and provide actionable insights that improve system resilience.
• Customer-Centric Quality – Validate features against user needs and real-world conditions, ensuring every deliverable builds trust.
• Process Ownership – Independently manage testing cycles for assigned projects, balancing speed with thoroughness.
• Knowledge Sharing & Enablement – Contribute to QA best practices, mentoring teammates, and raising the quality bar across the organization.

The Qualities That Set You Apart

• Automation Champion – You’re fluent in frameworks like Appium or WebdriverIO and you write elegant, maintainable scripts.
• Problem Solver at Scale – You thrive on debugging complex systems and building automation that adapts to growth.
• DevOps-Aligned Tester – You understand CI/CD pipelines, Git workflows, and the role automation plays in continuous delivery.
• Collaborative Partner – You communicate with clarity, bridging technical and non-technical audiences to keep quality visible and aligned.
• Curious & Proactive – You constantly look for ways to improve coverage, optimize workflows, and anticipate risks before they impact users.
• Independent & Accountable – You can drive projects forward autonomously while owning outcomes with pride.

Your Background

• 4+ years of software testing experience, with a strong focus on native applications automation.
• Proven hands-on expertise with test Appium framework.
• Experience working with cloud based device farms such as Sauce Labs and LambdaTest
• Strong scripting ability in Java, JavaScript, or similar languages.
• Solid experience in API testing using automation tools such as RestAssured.
• Familiarity with CI/CD pipelines (GitHub, GitLab, or similar).
• Proficiency with Git for version control and collaborative code management.
• Demonstrated success in cross-functional collaboration across development, QA, product, and DevOps.
• Experience working with SDKs in testing environments.
• Excellent analytical, debugging, and communication skills.
• Extensive API testing experience using automation frameworks (e.g., RestAssured) to ensure backend functionality and integrations.

• Experience with performance testing tools (e.g., Gatling, JMeter) is a plus.
• Exposure to cloud environments (AWS, Azure) and testing in distributed systems.

Why Incode?

• Mission with Meaning – Shape how billions of people prove identity—safely, simply, and ethically.
• Rocket-Ship Growth – Join at an inflection point where your strategies will compound in value for years.
• Elite Team & Backing – Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
• Ownership & Autonomy – Operate like a founder with the resources of a unicorn.
• Global Impact – Every program you launch will reverberate across industries and continents.

Ready to ignite the future of trust?

Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.

P-1414

At Databricks, we are passionate about helping data teams solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business.

Founded by engineers, Databricks has started a multi-year journey to build the best Data Intelligence Platform. For this we are building on top of a great foundation but our goal is to go further to build dramatically better products. We want to revisit every component to provide our customers with the fastest, easiest to use and most secure data platform for all their data workloads.

As a software engineer, you will join as a founding member of not only the Belgrade site, but really as a founding team for our multi-year journey to achieve our Lakehouse vision. You will be involved in the entire development cycle and exemplify all core Databricks values.

The impact you'll have:

Our backend teams span many domains across our essential service platforms. For instance, you might work on challenges such as:

• Problems that span from product to infrastructure including: distributed systems, at-scale service architecture and monitoring, workflow orchestration, and developer experience.
• Build reliable, secure and high performance services and client libraries for storing and accessing humongous amount of data on cloud storage backends, e.g., AWS S3, GCS, Azure Blob Store.
• Develop product features that empower our customers to easily store and access their data.

What we look for:

• BS (or higher) in Computer Science, or a related field
• 3+ years of production level experience in one of: Java, Scala, C++, or similar language
• Experience developing large-scale distributed systems
• Experience working on a SaaS platform or with Service-Oriented Architectures
• Knowledge of SQL

P-1416

At Databricks, we are passionate about helping data teams solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business.

Founded by engineers, Databricks has started a multi-year journey to build the best Data Intelligence Platform. For this we are building on top of a great foundation but our goal is to go further to build dramatically better products. We want to revisit every component to provide our customers with the fastest, easiest to use and most secure data platform for all their data workloads.

As a software engineer, you will join as a founding member of not only the Belgrade site, but really as a founding team for our multi-year journey to achieve our Lakehouse vision. You will be involved in the entire development cycle and exemplify all core Databricks values.

The impact you'll have:

Our backend teams span many domains across our essential service platforms. For instance, you might work on challenges such as:

• Problems that span from product to infrastructure including: distributed systems, at-scale service architecture and monitoring, workflow orchestration, and developer experience.
• Build reliable, secure and high performance services and client libraries for storing and accessing humongous amount of data on cloud storage backends, e.g., AWS S3, GCS, Azure Blob Store.
• Develop product features that empower our customers to easily store and access their data.

What we look for:

• BS (or higher) in Computer Science, or a related field
• 8+ years of production level experience in one of: Java, Scala, C++, or similar language
• Experience developing large-scale distributed systems
• Experience working on a SaaS platform or with Service-Oriented Architectures
• Knowledge of SQL

P-1415

At Databricks, we are passionate about helping data teams solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business.

Founded by engineers, Databricks has started a multi-year journey to build the best Data Intelligence Platform. For this we are building on top of a great foundation but our goal is to go further to build dramatically better products. We want to revisit every component to provide our customers with the fastest, easiest to use and most secure data platform for all their data workloads.

As a software engineer, you will join as a founding member of not only the Belgrade site, but really as a founding team for our multi-year journey to achieve our Lakehouse vision. You will be involved in the entire development cycle and exemplify all core Databricks values.

The impact you'll have:

Our backend teams span many domains across our essential service platforms. For instance, you might work on challenges such as:

• Problems that span from product to infrastructure including: distributed systems, at-scale service architecture and monitoring, workflow orchestration, and developer experience.
• Build reliable, secure and high performance services and client libraries for storing and accessing humongous amount of data on cloud storage backends, e.g., AWS S3, GCS, Azure Blob Store.
• Develop product features that empower our customers to easily store and access their data.

What we look for:

• BS (or higher) in Computer Science, or a related field
• 5+ years of production level experience in one of: Java, Scala, C++, or similar language
• Experience developing large-scale distributed systems
• Experience working on a SaaS platform or with Service-Oriented Architectures
• Knowledge of SQL

The Corporate IT department is seeking a Senior DevOps Engineer to lead infrastructure automation, reliability, and scalability initiatives across our multi‑cloud, multi‑region environments. This position requires deep hands‑on experience with AWS, Kubernetes, containerization, and DevOps automation practices.

You’ll work in a dynamic and fast‑moving environment where priorities can shift quickly — flexibility, ownership, and problem‑solving under changing conditions are key to success.

✅ Responsibilities:

✔️Cloud Infrastructure & Automation: 

• Architect, deploy, and manage scalable environments in AWS and Azure within multi‑tenant, multi‑account structures.
• Implement Infrastructure as Code (IaC) using Terraform, Ansible, and GitOps frameworks such as Flux.

✔️Kubernetes & Container Platform Operations: 

• Operate and optimize Kubernetes clusters for security, scalability, and reliability.
• Manage components like Istio (service mesh), Kyverno (policy enforcement), Calico (networking and security), and Spegel (image distribution).

✔️CI/CD and Deployment Pipelines:

• Build and improve CI/CD pipelines to ensure consistent, automated delivery across development and production.
• Integrate container image lifecycle management and GitOps deployment workflows.

✔️Traffic Management & Load Balancing:

• Design and maintain traffic routing and service mesh configurations to achieve high availability and low latency. 
• Support load balancing strategies for distributed and multi‑region applications.

✔️Security & Secret Management:

• Own secret management and identity integration using HashiCorp Vault and AWS Secrets Manager.
• Establish secure practices for secret distribution, access control, and auditing.

✔️Monitoring, Observability & Backups:

• Extend observability coverage with Prometheus, Grafana, and VictoriaMetrics.
• Ensure reliable backup, restore, and disaster recovery mechanisms for critical systems.

✔️Collaboration, Adaptability & Mentoring:

• Cooperate with other DevOps and system engineers to align workflows and support cross‑functional goals.
• Stay adaptable — priorities may shift rapidly as new critical initiatives arise.
• Share best practices, create technical documentation, and mentor teammates in DevOps culture and tools.

✅ Requirements:

✔️5+ years in DevOps, Site Reliability, or Infrastructure Engineering roles.

✔️Advanced knowledge of Kubernetes (operations, networking, policy, and automation).

✔️Expertise in Docker, Terraform, Ansible, and scripting (Bash, Python, or Go).

✔️Proven experience managing multi‑account or multi‑region AWS environments.

✔️Deep understanding of traffic routing, ingress, and service mesh (Istio, Envoy).

✔️Strong expertise with HashiCorp Vault and AWS Secrets Manager.

✔️Familiarity with GitOps principles (Flux, ArgoCD).

✔️Excellent troubleshooting, communication, and cross‑team collaboration skills.

✔️Comfortable working in a fast‑paced, ever‑changing environment with shifting priorities.

✅ Nice to Have:

✔️Exposure to FinOps and cost optimization in cloud environments.

✔️Experience with compliance frameworks (SOC2, ISO 27001, PCI DSS).

✔️Familiarity with Azure DevOps or Bicep/ARM templates.

Kineto is a next-generation platform that enables creators, educators, and small businesses to generate, deploy, and operate fully functional AI-powered web applications – instantly and at scale. It combines LLM-driven code generation, multi-tenant Postgres (Neon), dynamic hosting (GKE and Knative), automated deployments (Flux), analytics, billing, and a seamless chat-based UX to make software creation accessible to everyone. Our team is growing rapidly, and we’re now seeking an experienced Infrastructure Engineer who can design, build, and maintain our cloud-native platform, with a focus on scalability, reliability, and automated operations.

What you’ll do:

Cloud and platform engineering (DevOps):

• Design, implement, and manage the core infrastructure powering Kineto's platform on Google Cloud Platform (GCP), including networking, security, and identity management.
• Build and operate resilient, highly available distributed systems using Kubernetes (GKE), Knative, Istio, and related cloud-native technologies.
• Automate the entire infrastructure life cycle (IaC) using Terraform and Terragrunt, ensuring secure, reproducible, and auditable environments.
• Implement and maintain CI/CD pipelines (e.g. GitHub Actions and TeamCity) and deployment tools like Flux and Helm for GitOps-driven application delivery.
• Optimize and manage the multi-tenant data layer on Postgres and Neon, focusing on robust tenant isolation, performance, backups, and safe schema management.

Operational excellence and reliability:

• Drive site reliability engineering (SRE) practices, including monitoring, alerting (Prometheus, Grafana), logging (Loki), and incident response.
• Solve complex operational challenges, such as optimizing scale to zero for cost efficiency, minimizing cold starts, enhancing autoscaling behavior, and managing queue backpressure.
• Implement platform-wide performance tuning (e.g. container resource limits, distributed locks, caching strategies, and GC configurations).
• Ensure platform security and compliance by implementing best practices for secrets management, network segmentation, and vulnerability scanning.

Technical leadership:

• Own major infrastructure roadmap items, including multi-region deployments, disaster recovery planning, advanced tenancy separation, and ephemeral preview environments.
• Champion DevOps and SRE principles across the engineering team, mentoring engineers on cloud-native best practices, operational readiness, and debugging complex distributed systems.
• Collaborate with product and engineering teams to define the long-term vision for the platform's architecture and operational model.

We’d be glad to have you on our team if you:

• Have five or more years of experience building and operating large-scale, commercial cloud-native infrastructure, with a strong focus on DevOps/SRE practices.
• Possess deep, hands-on expertise with GCP (or AWS/Azure) and Kubernetes administration and operations (GKE experience is a strong plus).
• Are proficient with infrastructure-as-code (IaC) tools, particularly Terraform, for managing complex environments.
• Have a solid understanding of Linux internals, networking (CNI and service mesh), security, and distributed system design.
• Are familiar with CI/CD tools, GitOps (e.g. Flux), monitoring stacks (Prometheus/Grafana), and logging systems.
• Thrive in cross-functional teams and excel at communicating complex infrastructure ideas clearly.

#LI-YY1

Summary

We are seeking a skilled Microsoft Dynamics 365 Finance & Operations and Power Automate Developer with hands-on experience in integrating and customizing Microsoft Dynamics 365 Finance and Operations. The ideal candidate will also design, develop, and optimize automated workflows, business processes, and integrations that enhance productivity, data accuracy, and operational efficiency across the organization using the Power Automate platform.

Responsibilities

Microsoft Dynamics 365 Finance & Operations Developer

• Develop and tailor features in Microsoft Dynamics 365 F&O to align with specific business requirements.
• Rigorously test and implement code changes, ensuring the delivery of high-quality solutions.
• Contribute to the seamless integration of Microsoft Dynamics 365 F&O with other systems and applications.
• Provide production support by monitoring system health, investigating incidents, and resolving issues to ensure business continuity.

Power Automate Developer

• Design, build, and maintain automated workflows using Power Automate.
• Customize, configure, and extend Microsoft Dynamics 365 F&O to support business processes.
• Create custom connectors, data transformations, AI Builder components, and workflow logic as needed.
• Integrate Power Automate with Microsoft Dynamics 365, SharePoint, Teams, Azure services, and third-party systems.
• Monitor and troubleshoot workflow failures, performance bottlenecks, and integration issues.

Release Management

• Manage version control, branching, and code promotion.
• Implement and enhance CI/CD pipelines for automated deployments.
• Monitor and measure release performance and efficiency.

Configuration and Deployment

• Configure and deploy Microsoft Dynamics 365 F&O components and features meticulously.
• Troubleshoot and resolve issues related to configuration and deployment.
• Support UAT cycles, deploy solutions across environments, and provide post-deployment maintenance.

Collaboration

• Collaborate with business stakeholders to gather requirements, map processes, and translate them into scalable solutions.
• Engage proactively with team members, including architects, analysts, and testers, to ensure the delivery of cohesive and integrated solutions.
• Actively participate in code reviews, providing insightful feedback.

Documentation

• Develop and maintain comprehensive technical documentation for all development activities.
• Update and enhance documentation related to configurations and customizations.

Problem Solving

• Identify and proactively address technical challenges and issues.
• Collaborate with the team to formulate efficient and effective solutions.
• Stay up to date with Microsoft Power Platform and Dynamics 365 releases, features, and best practices.
• Adhere to best practices in security, governance, documentation, and solution architecture.

Required Qualifications

• 3-5 years of proven track record as a Microsoft Dynamics 365 Finance and Operations Developer, emphasizing customization and development.
• Proficiency in X++ and .NET programming languages.
• Familiarity with Dynamics 365 Finance and Operations tools and technologies.
• 2+ years of hands-on experience with Power Automate.
• Practical experience customizing and supporting Microsoft Dynamics 365 F&O.
• Strong understanding of Dataverse, entities, business rules, and solution management.
• Ability to analyze business processes and turn them into technical workflow solutions.
• Solid understanding of ERP concepts and processes.
• Exceptional problem-solving and debugging skills.
• Excellent communication and collaboration skills.
• Fluent in English, verbal and written with at least an Upper Intermediate level.

Preferred Skills

• Relevant Microsoft certifications such as PL-200, PL-400, or equivalent experience.
• Familiarity with integration technologies (REST APIs, JSON, Azure Logic Apps, Azure Functions, etc.).
• Experience with JavaScript, C#, or plugins for extending Dynamics 365 functionality.
• Understanding of DevOps pipelines (Azure DevOps/Git) for Power Platform deployments.
• Familiarity with legal entity launches.
• Experience working in agile or hybrid delivery environments.

We are offering

• Good compensation - Competitive € salary plus benefits package.
• Development opportunities.
• Challenging but also a friendly working environment.
• And much, much more...

About BICS

BICS is connecting the world by creating reliable and secure mobile experiences anytime, anywhere. We are a leading international communications enabler, one of the key global voice carriers and the leading provider of mobile data services worldwide.

Our solutions are essential for supporting the modern lifestyle of today’s device-hungry consumer – from global mobile connectivity, seamless roaming experiences, fraud prevention and authentication, to global messaging and the Internet of Things.

Headquarters in Brussels with a strong presence in Africa, Americas, Asia, Europe and Middle East. We have regional offices in Madrid, Dubai, and Singapore, a satellite office in Beijing and local representation in Bern, New Jersey, Miami, Montevideo, and Toronto.

Pioneering into the future of Next Generation communications. We have achieved a series of World’s Firsts successes with the launch of the first LTE Roaming relation or the first VoLTE International call between Europe and Asia, to name a few.

With a diverse and multicultural team of about 600 employees, we continuously strive to provide customers with the highest level of quality, reliability, and interoperability, enabling them to maximize their end-user value.

About Proximus Global

Proximus Global, combining the strengths of Telesign, BICS, and Route Mobile, is transforming the future of communications and digital identity. Together, our solutions fuel innovation across the world’s largest companies and emerging brands. Our unrivalled global reach empowers businesses to create engaging experiences with built-in fraud protection across the entire customer lifecycle.

Our comprehensive suite of solutions – from our super network for voice, messaging, and data, to 5G and IoT; and from verification and intelligence to CPaaS for personalised omnichannel engagement – enables businesses and communities to thrive. Reaching over 5 billion subscribers, securing more than 180 billion transactions annually, and connecting 1,000+ destinations, we honour our commitment to connect, protect and engage everyone, everywhere.

We are looking for an IT Business Analyst / Functional Analyst to join our Solution Architecture team and actively contribute to the development and scaling of Konera, Proximus Global’s Network API platform. Based in Belgrade and operating within the CTO organization, you will work at the intersection of product, architecture, and engineering, while receiving functional guidance and methodological support from Proximus Global’s Shared Architecture team.

In this role, you will support initiatives end-to-end — from early business and product discussions, through functional analysis and solution definition, to delivery support and go-live. You will play a key role in ensuring that business intent, functional requirements, and technical solutions are consistently aligned and traceable. You will collaborate closely with Solution Architects, Product Management, Engineering teams, vendors, and business stakeholders, contributing to a fast-moving, incubation-style environment where clarity, pragmatism, and impact matter.

Key responsibilities

• Lead business and functional analysis activities, from requirements elicitation to functional solution design.
• Translate business and product needs into clear, structured functional specifications and platform requirements, including non-functional aspects such as security, resilience, scalability, and compliance.
• Actively contribute to IT strategy and roadmap definition, in close collaboration with Product Management and Architecture.
• Build and maintain strong, trusted relationships with business, product, and IT stakeholders, ensuring alignment and shared understanding.
• Support backlog definition and prioritization together with the Product Owner (epics, user stories, acceptance criteria, dependencies, priorities).
• Ensure that business and functional requirements are clearly communicated, understood, testable, and implementable by engineering teams.
• Contribute to the functional solution design, including: functional flows and business logic, data models and data migration approaches and integration and interface definitions (API-driven)
• Support delivery activities such as solution walkthroughs, clarifications, change impact analysis, UAT coordination, and deployment readiness.
• Play a key role in defining data migration strategies and in selecting the most appropriate and pragmatic solution options.

Essential Requirements

Experience & Skills

• Minimum 3 years of experience as an IT Business Analyst or Functional Analyst, ideally in complex or distributed IT environments.
• Proven experience in requirements gathering, functional analysis, stakeholder management, and backlog definition.
• Strong understanding of API-driven architectures and integration concepts, including API lifecycle management (API gateway, developer portal, exposure, consumption).
• Familiarity with domains such as CRM, portals, billing, charging, reporting, or adjacent enterprise systems.
• Solid knowledge of Agile methodologies and SDLC practices.
• Experience with data modelling, data migration principles, and SQL querying.
• Awareness of security and compliance topics, such as GDPR, access control, and data protection.
• Good understanding of cloud concepts (AWS, Azure, or GCP is a plus).

Mindset & Soft skills

• Autonomous, proactive, and comfortable taking ownership in a fast-evolving, incubation-style environment.
• Able to work effectively with ambiguity, explore new territories, and help bring structure where needed.
• Strong communication skills, able to bridge business, product, and technical perspectives.
• Team-oriented, solution-driven, and continuously looking for improvement.
• Fluent in English, written and spoken, and comfortable working with international, distributed teams.

Preferred Qualifications

• Experience in the telecom domain (network services, signalling, roaming, identity, fraud, etc.).
• Experience working on platform products or incubation/innovation initiatives.
• Exposure to Network APIs, CAMARA, NEF, or telco-grade platforms is a strong plus.

We are offering

• Good compensation - Competitive € salary plus benefits package.
•  Development opportunities.
• Challenging but also a friendly working environment.
• And much, much more...

About Proximus Global

Proximus Global, combining the strengths of Telesign, BICS, and Route Mobile, is transforming the future of communications and digital identity. Together, our solutions fuel innovation across the world’s largest companies and emerging brands. Our unrivalled global reach empowers businesses to create engaging experiences with built-in fraud protection across the entire customer lifecycle.

Our comprehensive suite of solutions – from our super network for voice, messaging, and data, to 5G and IoT; and from verification and intelligence to CPaaS for personalised omnichannel engagement – enables businesses and communities to thrive. Reaching over 5 billion subscribers, securing more than 180 billion transactions annually, and connecting 1,000+ destinations, we honour our commitment to connect, protect and engage everyone, everywhere.

We are seeking a talented and hands‑on Platform Solution Engineer with a strong background in software engineering, DevOps and cloud infrastructure. In this role, you will be responsible for a global API distribution platform — a distributed gateway system that routes, enriches and exposes APIs across multiple regions and partners. The platform is customer‑facing in functionality, exposing APIs and self‑service capabilities to external customers and developers through integrated portals and developer experiences.

You will own all aspects of the platform configuration, routing logic, business flows and plugins, while working closely with a central CAMARA‑based aggregation platform, Cloud SREs, Software teams, Security and product stakeholders. You’ll also be the technical guardian of the customer and developer portals, ensuring a smooth, intuitive and self‑service experience for API consumers and partners.

Key responsibilities

• Take ownership of and oversee the global API distribution platform, including API routing, traffic management and business logic processing.
• Lead the design, configuration and evolution of distributed gateway instances across multiple cloud regions and environments, ensuring consistency, resilience and low latency.
• Define and manage routing rules, transformations and enrichment logic, ensuring APIs are exposed according to business and security requirements.
• Own all plugin development and integration, including custom logic, policy enforcement and cross‑cutting concerns such as rate limiting, logging and observability.
• Collaborate with Cloud SRE teams on deployment planning, configuration rollouts and operational readiness for the gateway platform.
• Work closely with Software and Telco architects to align API exposure patterns with upstream aggregation and operator platforms.
• Partner with Security to implement and enforce authentication, authorization and traffic policies across the gateway platform.
• Oversee the customer and developer portals that expose APIs, documentation and self‑service capabilities, collaborating with UX/UI designers and product teams to improve the user experience.
• Drive API schema governance, documentation consistency and onboarding flows to ensure developers and partners can quickly discover and consume APIs.
• Ensure observability, monitoring and alerting are fully integrated, working with operations teams to detect and resolve issues proactively.
• Contribute to the global roadmap for the distribution platform, including scalability improvements, performance tuning and multi‑region failover strategies.

Essential Requirements

• Bachelors or Masters degree in Computer Science, Software Engineering, or a related technical field.
• 5+ years of experience in software engineering, DevOps or platform engineering roles.
• Strong programming skills in Python, Go, Node.js or Java.
• Deep understanding of cloud infrastructure (AWS, Azure or GCP) and distributed systems principles.
• Solid experience with Infrastructure as Code tools such as Terraform, Helm or Ansible.
• Proven experience designing and operating API gateway platforms, including routing, plugins and business logic.
• Strong grasp of API security, authentication and authorization using standards such as OAuth2, OIDC and JWT.
• Familiarity with message brokers, observability stacks (Prometheus, Grafana, OpenTelemetry) and logging frameworks.
• Experience working with customer and developer portals, including self‑service provisioning, API discovery and documentation.
• Excellent collaboration, communication and documentation skills to work effectively across cross‑functional and global teams.

Preferred Qualifications

• Experience with Kubernetes and container orchestration for running distributed gateway workloads.
• Background in building or maintaining SDKs, developer tools or onboarding automation for API consumers.
• Exposure to AI or Model Context Protocol (MCP)-style integrations for context‑aware API usage and analytics.
• Familiarity with GitLab CI/CD, GitOps workflows and multi‑region deployment patterns.
• Experience designing UI/UX workflows or collaborating closely with UX/UI designers for admin and customer portals.
• Knowledge of edge computing, CDN integration or latency‑sensitive routing patterns. We are offering

• Good compensation - Competitive € salary plus benefits package.
•  Development opportunities.
• Challenging but also a friendly working environment.
• And much, much more...

About Proximus Global

Proximus Global, combining the strengths of Telesign, BICS, and Route Mobile, is transforming the future of communications and digital identity. Together, our solutions fuel innovation across the world’s largest companies and emerging brands. Our unrivalled global reach empowers businesses to create engaging experiences with built-in fraud protection across the entire customer lifecycle.

Our comprehensive suite of solutions – from our super network for voice, messaging, and data, to 5G and IoT; and from verification and intelligence to CPaaS for personalised omnichannel engagement – enables businesses and communities to thrive. Reaching over 5 billion subscribers, securing more than 180 billion transactions annually, and connecting 1,000+ destinations, we honour our commitment to connect, protect and engage everyone, everywhere.

We are seeking a highly skilled API & AI Plugins Integration Engineer with a strong background in software engineering, DevOps and API‑driven systems. In this role, you will design and implement plugins and integrations that connect our API platforms to external partner ecosystems and developer tools. You will work on API plugins and SDKs for cloud partner portals (e.g. AWS Partner Portal / Marketplace, Google Cloud Marketplace, Azure Partner Center), enterprise SaaS platforms (e.g. Salesforce, ServiceNow, Cognigy, Twilio and similar) and AI‑driven tools and chat‑based assistants such as ChatGPT, Claude, Perplexity, Groq, Mistral and other leading AI platforms.

You will collaborate closely with Cloud SREs, Software teams, Product, Security and partner ecosystem teams to ensure integrations are secure, reliable and aligned with our API standards, while enabling easy onboarding and self‑service for partners and developers.

Key responsibilities

• Take Design, implement and maintain API plugins and SDKs that integrate our APIs with external partner platforms and developer ecosystems.
• Build connectors and integration modules for cloud partner portals (e.g. AWS Partner Portal / Marketplace, Google Cloud Marketplace, Azure Partner Center) and enterprise SaaS platforms (e.g. Salesforce, ServiceNow, Cognigy, Twilio).
• Develop plugin‑style extensions for AI‑driven assistants and platforms (e.g. ChatGPT, Claude, Perplexity, Groq, Mistral and others), enabling API exposure and orchestration through conversational and copilot‑style experiences.
• Ensure consistent integration patterns across plugins: authentication, error handling, logging, telemetry and reliability.
• Collaborate with Cloud SRE teams to integrate and operate the plugins and connectors in production environments.
• Work closely with Security and Identity teams to enforce secure access patterns (OAuth2, OIDC, API keys, SSO) for all partner integrations.
• Partner with Product and Platform teams to define integration blueprints and streamline onboarding via portals and marketplaces.
• Support partner onboarding flows for cloud and SaaS ecosystems, including technical integration and listing requirements.
• Contribute to developer experience improvements — including examples, templates and documentation for SDKs and plugins.
• Ensure observability, monitoring and alerting are integrated into all plugins and connectors.
• Stay ahead of trends in cloud marketplaces, conversational AI and integration platforms and propose new integrations to the roadmap.

Essential Requirements

• Bachelors or Masters degree in Computer Science, Software Engineering or a related technical field.
• 5+ years of experience in software engineering, DevOps or integration engineering roles.
• Strong programming skills in Python, Go, Node.js or Java.
• Experience building API clients, SDKs or middleware integrations with external platforms.
• Deep understanding of REST and gRPC APIs, authentication and authorization (OAuth2, OIDC, API keys) and webhooks.
• Familiarity with cloud partner portals (e.g., AWS Partner Portal / Marketplace, Google Cloud Marketplace, Azure Partner Center) and enterprise SaaS platforms (e.g., Salesforce, ServiceNow, Cognigy, Twilio and similar).
• Exposure to AI‑driven tools and chat‑based assistants (e.g., ChatGPT, Claude, Perplexity, Groq, Mistral) and plugin‑style or tool integrations.
• Solid experience with CI/CD pipelines, git‑based workflows and Infrastructure‑as‑Code concepts.
• Strong collaboration, communication and documentation skills for working with cross‑functional and global teams.

Preferred Qualifications

• Experience with Kubernetes and containerized integration patterns.
• Background in building or maintaining marketplace‑compatible listings or partner‑portal integrations.
• Familiarity with observability stacks (Prometheus, Grafana, OpenTelemetry) for monitoring integrations.
• Experience designing developer‑facing tooling, CLI tools or automation scripts.
• Interest in AI‑driven APIs, MCP‑style integrations or context‑aware conversational experiences.

We are offering

• Good compensation - Competitive € salary plus benefits package.
•  Development opportunities.
• Challenging but also a friendly working environment.
• And much, much more...

About Proximus Global

Proximus Global, combining the strengths of Telesign, BICS, and Route Mobile, is transforming the future of communications and digital identity. Together, our solutions fuel innovation across the world’s largest companies and emerging brands. Our unrivalled global reach empowers businesses to create engaging experiences with built-in fraud protection across the entire customer lifecycle.

Our comprehensive suite of solutions – from our super network for voice, messaging, and data, to 5G and IoT; and from verification and intelligence to CPaaS for personalised omnichannel engagement – enables businesses and communities to thrive. Reaching over 5 billion subscribers, securing more than 180 billion transactions annually, and connecting 1,000+ destinations, we honour our commitment to connect, protect and engage everyone, everywhere.

WongDoody creates human experiences at 22 studios across 4 continents. We believe the future can be molded. And by shaping human experiences through creativity and tech, we work to build a future we believe in. 

For us, this starts with our own culture. We strive to create an inclusive environment where every human can bring their whole self to work. Our clients are brands we believe in, from global big players to local heroes to startups we love. With each of our partners, we embark on a journey of co-creation, pushing the boundaries of what's possible and exploring the space where creativity and tech meet. 

Our team of fun, welcoming, values-driven, and collaborative problem solvers has one focus at the heart of everything we do: human experience. Human experiences are the touchpoints where brands connect with customers. And we transform businesses by creating engaging, inspiring moments using strategy, creativity, data and technology - all backed by the global technological power of Infosys. 

Experience, Tech & AI 

We are a cross-unit and cross-location AI, tech and experience team. With more than 50 developers, AI & Full Stack engineers, UX designers and consultants working directly with other WongDoody teams, we are team players and specialists - oth in frontend and backend. As part of Infosys, we belong to a leading global technology company with access to solutions and extensive know-how in the fields of commerce, marketing automation and AI, among others.  

Now we’re looking for an AI Engineer who connects creativity, technology, and intelligence to bring agentic and visual AI experiences to life. 

Our local benefits 

• Flexible working hours and 100% overtime compensation
• Work where it works for you. At home or in the office, or any mix you like 
• Working for strong brands and clients we believe in 
• 26 days vacation per year 
• Nice people in welcoming teams 

What you can expect 

• Design and engineer agentic and multimodal AI systems that bring together creativity, data, and automation 
• Develop end-to-end GenAI workflows that integrate LLMs, visual AI systems (via ComfyUI), and existing enterprise stacks 
• Connect and orchestrate visual generation interfaces with backend systems and APIs for marketing, design, and content production use cases 
• Prototype, validate, and scale AI-driven experiences from concept to production (together with designers, strategists, and engineers)
• Define AI engineering standards for prompting, evaluation, observability, and ethical guardrails across WongDoody’s creative technology practice 
• Provision and set up on-premises servers and cloud solutions for usage with GenAI tools 
• Collaborate in cross-functional, agile teams and help evolve WongDoody’s AI-first innovation culture 

What we'd love to see 

• A passion for creative technology, curiosity for emerging AI tools, and the ability to turn ideas into working prototypes  
• Analytical and structured mindset with the ability to make complexity simple 
• End-to-end architecture from prototyping to production (including CI/CD, logging, analytics, and scaling) 
• Strong experience in software engineering (Python and/or TypeScript) 
• Practical knowledge of LLM frameworks,tools and protocols (LangChain, LangGraph, n8n, MCP, A2A, Bedrock, or similar) including agentic architectures 
• Experience in integrating visual AI tools such as ComfyUI, Stable Diffusion, Google Imagen, or Adobe Firefly into broader workflow systems 
• Proven experience integrating text-based AI APIs like ChatGPT, Claude, Gemini, or Llama into end-to-end workflow solutions 
• Familiarity with prompting techniques, RAG pipelines, and AI workflow orchestration including guidance/guardrails, observability (P95, cost/request), evaluation pipelines 
• Understanding of real-time communication protocols (Websocket / gRPC / PubSub event handling) and API integration across data and creative environments 
• Competence in infrastructure setup (Docker, Terraform, cloud platforms like GCP, AWS, or Azure), understanding the resources cost factor and ability to optimize it 
• Open-source engagement or hands-on experimentation with AI agents, visual frameworks, or orchestration systems 
• Excellent English communication skills (German is a plus) 
• Nice to have: Experience with IBM watsonx / Watson AI or related enterprise AI ecosystems  

Your impact 

You’ll shape the future of AI agent experiences, create standards, and transform complex systems into meaningful, measurable experiences - for users, brands, and products. 

We care about your personality and professional skills. We don't care about your gender, age, nationality, or appearance and are open to working with everyone.  

Please note: This is a job ad by WongDoody doo based in Serbia. Through our website or other sources, you may find job ads published by one of our WongDoody sister companies around the globe with whom we act jointly under the band “WongDoody”. For each job offer, only the entity responsible which has published the ad. Contact persons, required information and applicable terms may differ.