Your Impact

As a Priority Support Engineer, you’re not just resolving technical issues — you’re a trusted advisor and escalation authority for Axon’s most critical customers. You’ll have the autonomy to assess complex, high-impact cases, make real-time decisions to stabilize customer operations, and drive cross-functional efforts that shape how Axon delivers world-class support.

You’ll act as the bridge between frontline support, higher support tiers, engineering, and product teams — using your technical acumen and customer insight to influence product improvements, operational workflows, and service-level strategies. Your independent judgment and ownership mindset will directly impact customer trust, product adoption, and Axon’s brand reputation in the field.

This role offers high ownership and autonomy. Engineers are trusted to make informed decisions in complex, ambiguous situations, prioritize high-value work, and serve as technical SMEs for Axon’s most strategic customers. Candidates must be sharp, adaptable, and unstoppable: capable of navigating high-pressure environments with confidence and clarity.

What You’ll Do

Location: Candidates must be located in the following locations: Scottsdale, AZ
Reports to: Manager, Technical Support

• Case Ownership: Full lifecycle ownership of support cases for designated high-priority customers, including triage, prioritization, resolution, and follow-up.
• Independent Judgment: Empowered to make real-time decisions regarding escalation paths, interim solution, and technical approaches based on severity and customer impact.
• Defined Goal Execution: Operate with broad autonomy once objectives are defined (e.g., resolution efficiency, escalation reduction), with latitude in selecting methods and tools to meet outcomes.
• Subject Matter Expertise: Act as a technical SME across specific product domains; contribute to Tier 1 enablement, documentation, and internal training as needed.
• Process Adaptability: Authorized to adapt standard procedures when warranted by situational demands, provided decisions align with core support and customer service objectives.
• Ambiguity Management: Expected to take initiative in undefined or novel scenarios, identifying risks and acting proactively with minimal or no direction.
• This role assumes a high degree of trust and requires consistency in decision-making, accountability for outcomes, and alignment with team-wide quality and communication standards.

What You Bring

• 2+ years technical support experience in complex software, hardware, or cloud-based environments
• Proven ability to exercise independent judgment and make time-sensitive decisions in ambiguous, high-stakes situations
• Deep technical aptitude in Windows environments, networking, mobile ecosystems, and cloud applications
• Exceptional communication and interpersonal skills with ability to adapt language and approach for audiences ranging from IT admins to command staff
• Demonstrated ownership mindset (#OWNIT): proactive, accountable, and results-oriented
• Strong problem-solving ability with a data-driven approach to identifying patterns and preventing recurrence
• Proven ability to work autonomously while effectively influencing across teams and functions

Preferred Qualifications

• Bachelor’s Degree
• Experience in Axon applications (Salesforce, MS Dynamics, JIRA, InContact, and Vonage)
• 2+ years in networking or telecommunications, ideally within public safety or government sectors
• Relevant technical certifications (Network+, CCNA, MCSA, etc)
• System Administration or Cloud Infrastructure certifications

IT Infrastructure Engineer

Reports to: IT Infrastructure Engineering Senior Manager

FLSA Status: Full time

The Company

Meriton is a national investment holding company with a portfolio of companies in the commercial HVAC industry.  Founded in 2019, we believe merit has everything to do with standards and that nothing is beyond or beneath us.  We base those standards around a set of values that we hold tightly to, ensuring we are building the right thing, at the right time, with the right people.  We know that business is earned – never given – and that’s why we’re serious about what we do.  Working together, we’ll co-create lasting growth by defining big visions and hammering down little details.  Our resources streamline business processes and provide access to a network of teams with extensive industry experience.

The Opportunity

We are seeking a highly skilled and motivated IT Infrastructure Engineer to oversee the company's IT infrastructure, ensuring its stability and efficiency while engineering effective solutions.  This role combines hands‑on execution with engaging external technology partners, as needed, to help implement and embed our IT standards within a portfolio company.  The IT Infrastructure Engineer is also responsible for supporting gap assessments by identifying where a portfolio company does not meet a given standard and helping to address and close those gaps.  Additional responsibilities include building projects such as implementing audio visual solutions for conference rooms and other workspaces, meeting building security requirements including access control and camera systems, addressing low‑voltage needs, and installing network equipment, printers, and other technology equipment as required.  They possess excellent interpersonal and communication skills, both oral and written, and can articulate ideas to both technical and non-technical audiences. 

Responsibilities

• Engineer and maintain IT systems and infrastructure.
• Create and maintain IT infrastructure roadmaps.
• Research and evaluate new infrastructure technologies and services, performing PoCs and pilots where appropriate.
• Collaborate with DevOps, Service Delivery, and Cyber Security teams to design infrastructure that meets performance, reliability, and security requirements.
• Deliver internal training or knowledge sharing sessions on infrastructure tools and processes.
• Provide infrastructure impact assessments for proposed changes and new applications.
• Provide technical input on RFPs and vendor selection related to infrastructure services and solutions.
• Maintain awareness of emerging infrastructure trends and recommend adoption where beneficial.
• Participate in governance forums or CABs as needed to represent infrastructure interests and risks.
• Act as a subject matter expert for infrastructure topics to IT leadership and business stakeholders, advising on feasibility and risk.
• Assess, plan, and execute the transition of network infrastructure to align with company standards. This includes hardware, software, and network configuration.
• Work closely with internal and external stakeholders, including IT teams, vendors, and new company representatives, to ensure successful project execution.
• Identify and mitigate potential risks and issues related to the onboarding and transition process.
• Create and maintain comprehensive documentation for all projects, including project plans, network diagrams, system documentation, architecture diagrams, transition procedures, and standard operating procedures.
• Perform Layer 2 and Layer 3 network troubleshooting and optimization to ensure seamless communication across devices and applications.
• Coordinate with ISPs to address connectivity issues and oversee circuit upgrades or installations.
• Train end users in the use of equipment and software.
• Perform system administration for various enterprise tools and platforms.

Qualifications

• Minimum 5 years of experience in an IT services support role.
• Associate’s degree preferred.
• In-depth knowledge of network infrastructure, including routers, switches, firewalls, and wireless networks.
• Strong PowerShell experience preferred.
• Strong Office 365 administration experience preferred.
• Strong Azure and Windows Server experience.
• Strong knowledge of TCP/IP - LAN, WAN, wLAN and vLAN technologies.
• Strong knowledge of MS Active Directory infrastructure.
• Familiarity with IP Telephony and cell phone technology.
• iOS experience preferred.
• Excellent analytic and problem-solving skills.
• Capable of working independently with minimal supervision.

Additional Information

This position requires travel to Meriton locations and customer sites across the U.S.

This job description is not intended to be all-inclusive; employees may perform other related duties as negotiated to meet the ongoing needs of the organization.

Meriton is an Equal Opportunity Employer. 

The Maneuver Dominance team at Anduril develops operationally relevant, multi-asset autonomy. We are focused on building the next generation of autonomous capabilities by leveraging existing Anduril platforms like Ghost or Altius, bringing 3rd party platforms into Anduril's Lattice ecosystem, and developing breakthrough systems that will shape the future of the battlefield. If you are interested in working in an extremely innovative and fast paced environment, where your work directly makes an impact and difference in the products that are fielded this a fantastic opportunity.

As an Aviation Maintenance Engineer you will ensure the airworthiness and mission readiness of developmental UAS platforms across assembly, maintenance, and flight test operations. You will work alongside a team of engineers, test pilots, and test specialists, contributing hands-on mechanical expertise to aircraft assessment, maintenance coordination, and reporting on all facets of aircraft readiness. This role is central to enabling safe and efficient developmental flight test under both civil and military approval frameworks.

What You'll Do

• Assist with many aspects of aircraft assembly, planned and preventative maintenance, and operation including mechanical integration (flight control surfaces, propulsion), composites fabrication, and avionics build/integration/test.
• Troubleshoot, repair, and maintain aircraft and subsystems including landing gear, fuel system, flight control, and propulsion.
• Perform common airframe construction techniques.
• Complete aircraft and equipment documentation.
• Troubleshoot, repair, and maintain site support equipment.
• Communicate mechanical assessment with engineering and production.
• Perform validation and testing of various electronic components using equipment such as multimeters, oscilloscopes, network analyzers, and test racks.
• Perform proper FOD and tool control practices.

Required Qualifications

• 5+ years rotorcraft experience.
• Valid FAA Airframe & Powerplant (A&P) license.
• Excellent communication and teamwork abilities.
• Proficient with computer use (standard browser, word processing applications).
• Willing to be multi-capable, including some electronics troubleshooting and repair.
• Strong problem-solving skills and attention to detail.
• Ability to rapidly change roles/responsibilities while working in a fast paced, challenging work environment.
• Willing to travel international and domestic on an as needed basis.

Preferred Qualifications

• US security clearance eligible.
• Experience with both electric and turbine power plants.

About the Company

Gemini is a global crypto and Web3 platform founded by Cameron and Tyler Winklevoss in 2014, offering a wide range of simple, reliable, and secure crypto products and services to individuals and institutions in over 70 countries. Our mission is to unlock the next era of financial, creative, and personal freedom by providing trusted access to the decentralized future. We envision a world where crypto reshapes the global financial system, internet, and money to create greater choice, independence, and opportunity for all — bridging traditional finance with the emerging cryptoeconomy in a way that is more open, fair, and secure. As a publicly traded company, Gemini is poised to accelerate this vision with greater scale, reach, and impact.

The Department: Enterprise Infrastructure

Within Operations, the Enterprise Infrastructure team owns the internal technology ecosystem that supports Gemini's offices and employees. The team operates as a unified engineering and service organization, combining front-line support excellence with DevOps-driven platform engineering under a single mandate.

Our enterprise technology strategy fuels business growth through an engineering-first approach by delivering a modern, secure, and scalable foundation for seamless collaboration, efficient operations, and future-ready innovation. By emphasizing operational excellence, continuous improvement of existing systems, and strategic automation – including Infrastructure as Code, GitOps workflows, and AI-augmented operations – we position IT as an engineering discipline whose impact extends across the department and the broader organization.

The Role: Staff Enterprise Infrastructure Engineer

As a Staff Enterprise Infrastructure Engineer, you will serve as a technical leader and force multiplier across the full breadth of Enterprise Infrastructure – from end-user support excellence to backend platform engineering and automation.

You will apply DevOps methodologies to drive the design, implementation, and continuous improvement of the systems that underpin Gemini's global workforce. This includes owning strategies and execution for endpoint management, user identity and access lifecycle, internal tooling, Infrastructure as Code, CI/CD pipelines, and AI-augmented operational workflows. You will define and track key metrics, communicate trends and capacity insights to leadership, and make strategic decisions about tooling adoption, vendor relationships, and architectural direction with an awareness of how these decisions impact teams and stakeholders beyond Enterprise Infrastructure.

A core expectation of this role is that you approach problems with an eye toward scalability and sustainability, building systems that reduce manual toil, improve reliability, and position the team for rapid growth. You are expected to critically evaluate existing systems and processes, challenging assumptions, identifying inefficiencies, and driving improvements to legacy workflows with the same rigor applied to new builds. You will act as a mentor and escalation point for others, fostering a culture of engineering rigor within support operations and a culture of user empathy within engineering work.

The ideal candidate has deep experience across both operational support and DevOps-driven infrastructure, thrives in ambiguity, and is energized by the challenge of consolidating legacy tooling into modern, automated, GitOps-driven workflows. They bring a pragmatic approach to adopting emerging capabilities – including agentic AI – and are motivated by building solutions that scale beyond their immediate team to benefit the broader organization.

This role is required to be in person 5 days per week at our Tempe, AZ office.

Responsibilities:

• Office & Endpoint Operations

  • Manage hardware inventory, secure storage, and physical IT infrastructure across global office locations.
  • Administer and support endpoint fleets including provisioning, patch management, and peripheral troubleshooting.
  • Support office A/V systems, network connectivity, and conference room technology.

• Service Operations & Delivery

  • Resolve service and incident requests with quality, speed, and thorough documentation.
  • Manage user identity and access lifecycle – including SSO, SCIM, MFA, and security key administration.
  • Maintain and improve SaaS platform configurations, vendor relationships, and internal support workflows.
  • Track operational metrics, surface trends, and communicate capacity insights to leadership.

• Platform Engineering & Automation

  • Build and maintain infrastructure using IaC, configuration management, and GitOps-driven deployment workflows.
  • Develop internal tools and integrations that automate fleet operations, user lifecycle management, and cross-service orchestrations
  • Design and operate CI/CD pipelines for infrastructure changes, tooling, and endpoint configurations.
  • Lead endpoint management platform migrations, including policy authoring, GitOps-managed profiles, and fleet-wide telemetry.
  • Design and implement agentic AI workflows to augment IT operations, applying context engineering principles to enable reliable, bounded automation and validations.

Minimum Qualifications:

• 8+ years of progressive experience in enterprise IT, infrastructure engineering, or a DevOps-focused support capacity.
• Strong proficiency with macOS fleet management at scale using MDM platforms.
• Hands-on experience with Infrastructure as Code and configuration management tooling.
• Proficiency in at least two of the following languages: Go, Python, Swift – with demonstrated ability to build production-grade internal tooling and API integrations.
• Deep experience with identity and access management platforms (Okta, Google Workspace, Active Directory), including SSO, SCIM, Device Assurance Policies, MFA, and user lifecycle automation.
• Working knowledge of CI/CD pipelines (GitHub Actions or equivalent) and Git-based development workflows.
• Solid understanding of networking fundamentals.
• Experience with AWS cloud services in a production or internal-tooling context.
• Proven ability to communicate complex technical concepts to both technical and non-technical audiences, including leadership.
• Experience mentoring junior engineers and contributing to team culture, hiring, and process improvement.

Preferred Qualifications:

• Experience in fintech, crypto, or regulated financial services environments.
• Experience with FleetDM and osquery for endpoint telemetry, compliance, and GitOps-managed device configuration.
• Experience designing agentic AI harnesses and workflows or applying context engineering techniques to augment operational processes (e.g., Claude Code, OpenCode, LLM-driven automation).
• Proficiency in Go, Python, and/or Swift for internal tooling development.
• Hands-on experience deploying reliable tools via Containerization and Orchestration (Docker, Kubernetes/EKS).
• Experience managing 1,000+ user accounts across a globally distributed workforce.
• Working knowledge of the Apple MDM protocol and open-source macOS tooling (Munki, AutoPkg, SaltStack, etc.).
• Experience with A/V systems administration (Crestron, Logitech, Chromebox for Meetings).
• SaaS Administration experience (Anthropic, Atlassian, Google Workspace, Linear, Okta, & more), service management workflows, and SLA reporting.

• Competitive starting pay
• A discretionary annual bonus
• Long-term incentive in the form of a new hire equity grant
• Comprehensive health plans
• 401K with company matching
• Paid Parental Leave
• Flexible time off

At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.

#LI-AA1

Your Impact

The Technical Support Engineer provides  2nd & 3rd level support to Dedrone by Axon customers and partners worldwide. With your ability to research, diagnose, troubleshoot, and resolve issues, and with your excellent communication skills, you will continually innovate to ensure Dedrone by Axon is offering the best level of service to the customer’s satisfaction. This is a customer focused, technical, hardware and software-related support position with responsibilities for meeting or exceeding performance and quality goals.

What You’ll Do 
Location: Sterling, VA or Mesa, AZ offices - 4 days in-office required
Reports to: Manager, Technical Support – Dedrone by Axon

• Develop a complete understanding of the Airspace Security Solutions by Dedrone by Axon
• Provide 2^nd and 3^rd level support for the Dedrone by Axon Product Family to field engineers and customers
• Research and identify solutions to resolve software and hardware issues
• Diagnosing and troubleshoot technical issues, including account setup and network configuration
• Take ownership of customer issues reported and seeing problems through to resolution
• Track internal and external requests and technical issues to resolution, within agreed time limits
• Update, maintain and monitor our customer systems as a full service
• Ensure all requests and issues are properly logged
• Prioritize and manage several open issues at one time
• Document technical knowledge in form of notes and manuals
• Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
• Work with engineering and development teams to perform root cause analysis
• Take part in On-call Support and weekend coverage

What You Bring

• Bachelor’s degree in computer science or a related field, or 7+ years relevant work experience preferred
• Previous practical work experience in the field of customer support
• Excellent troubleshooting skills at all levels to be able to identify and quickly resolve issues
• Strong knowledge of routing/switching
• Very good knowledge in networks and Linux
• Strong sense of ownership and urgency
• Ability to work well in a team and enjoy knowledge sharing
• Excellent communication skills with the ability to provide advice to non-technically aware customers
• Willing and able to travel
• Good knowledge about consumer UAV protocols and standards
• Basic knowledge and understanding of RF technology
• Basic understanding of cloud computing solutions
• Drone pilot license in future
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information.
• US Citizenship is required with the ability to obtain US Government security clearance
• Fluent English & Spanish

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

About the Role:

As the Sales/ Project Engineer for Ziplines Ground Systems and Site Infrastructure, you’ll spearhead the deployment success of Ziplines Offsite Charging sites, the game changing autonomous loading Zipping Point, and other site infrastructure. You’ll be handling all deployment topics, finding innovative solutions that work for partner sites, executing solutions to problems and roadblocks, and driving feedback and product changes to simplify and accelerate the rollout of Ziplines delivery infrastructure. This is a role well suited to technical engineers with great customer engagement skills - you’ll be crafting and designing solutions for new customers by listening to their feedback and needs, providing Zipline's fundamental perspectives and learnings and bringing all stakeholders along for the journey. As part of this you’ll engage in pre-contract discussions as the key technical stakeholder, the lead and manage those projects once signed from initial site evaluation through to construction and initial operation working across internal and external building and infrastructure teams, permitting and AHJ’s, installation teams and contractors, technical operations teams, and internal engineering and product teams.  You’ll work closely with the broader Engineering teams, Deployment and Construction team, Real Estate and Government Affairs,  Community Engagement and Legal teams teams to build strong relationships with key stakeholders and secure the necessary approvals to expand our network.

WHAT YOU’LL DO

• Work with customer teams and internal customer success teams to seamlessly integrate Zipline systems into both existing and newly designed infrastructure, including creating site layouts and related technical documents. Engage with partners’ internal teams to ensure alignment on expectations and timelines.
• Understand our internal and external customer’s business and needs and work with our internal engineering and business teams to refine and roadmap necessary product changes to ensure the successful deployment of the Ground Systems infrastructure. Maintain the high level customer specs and cut-sheets for the Zipline Systems. 
• Develop and lead pre-construction strategies to streamline entitlements and permits for Ziplines Ground System and Site Infrastructure projects. 
• Build and maintain strong relationships with Customer teams and technical staff, City Managers, staff, and City Council members and inspectors to facilitate smooth approvals and permit completion from Planning and Zoning commissions and AHJ’s. Collaborate closely with jurisdictions, land use counsel, Real estate team, and our Legal team to create pathways for deployments in evolving customer and regulatory landscapes.Source and foster relationships with external stakeholders, including local jurisdictions, utilities, and contractors.
• Understand and mitigate the preconstruction, construction, operational and sustaining  risks associated with each project. 
• Manage many parallel small construction projects, site infrastructure installments, construction contractors, and additional real estate development projects.
• Source and manage general contractors and subcontractors across various trades (construction, assembly, electrical) during bid, pre-construction, construction and site commissioning project phases. Evaluate all options and a lean budget, select best vendors to ensure reliable and quality services and products. Source and develop relationships with outside organizations (local jurisdiction, utilities, contractors, OEM and material suppliers etc).
• Develop and implement solutions to problems/projects/applications and associated systems from 0-1-100  across parallel projects and initiatives. 

WHAT YOU’LL BRING

• Bachelor’s degree in Engineering, Real Estate Development, Finance, Business Administration, Urban Planning, Architecture, Construction Management, or a related field 
• 4+  years of experience in a relevant field - technical sales of hardware products at scale, technical product management, real estate development or construction. Experience with technical sales and solution design of contractor installed equipment, and experience in the light commercial construction industry  is strongly preferred. 
• Proven ability to manage entitlements and permits for infrastructure projects in collaboration with internal and customers’ Real Estate and Construction teams. Familiarity with working alongside Authorities Having Jurisdiction (AHJs) to navigate permitting and inspection processes.
• Strong communication skills with the ability to align internal stakeholders on project requirements and provide leadership with regular updates on challenges, risks, and opportunities. Fluency in communicating ideas clearly, whether through quick sketches, sharp technical writing, or strategic presentations tailored to your audience.
• Experience working with External design teams (Architectural, Structural, Civil,Electrical MEPs) on commercial or industrial development  / construction projects. 
• Experience with CAD tools to develop site layouts, indicative construction designs and other technical drawings. 
• Based in the METRO region, with the flexibility to travel up to 20% domestically and internationally to support expansion projects.
• Must be eligible to work in the U.S.

What Else You Need To Know

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply! If you’d like to learn more about Zipline and our teams, feel free to check out our Instagram, one of our Reddit AMA’s, or our website!

Job Description

The Director, Site Reliability Engineering plays a critical role in ensuring the continuous and reliable operation of SmartRent services at the property level. This role drives system reliability, oversees property health, and partners closely with Engineering and Support teams to develop scalable processes and observability tools that sustain operational performance and deliver consistent client value.

Responsibilities

• Own property-level system reliability outcomes, including oversight of device-only networks and overall property health performance. 
• Drive adoption and effective utilization of SmartRent tools and services across properties through monitoring, insights, and continuous improvement efforts.
• Establish proactive detection and response frameworks to identify localized system issues and lead coordinated cross-functional resolution efforts. 
• Provide leadership oversight of property transfers and escalated issues, ensuring consistent resolution standards and service continuity. 
• Partner with Engineering leadership to design and implement observability tools and processes that enable scalable monitoring of system health and events.
• Define, document, and enforce standardized operational processes to ensure consistency, accountability, and cross-functional alignment. 
• Collaborate with Support leadership to develop dashboards and reporting capabilities that deliver actionable insights into property engagement, activity, and performance trends. 
• Lead the strategic oversight of IoT support operations, including installation support workflows and escalation management frameworks. 
• Oversee validation and controlled deployment of IoT firmware updates across hubs and connected devices to ensure reliability and minimize operational risk.
• Establish and maintain data integrity standards at the property level while contributing domain expertise to enterprise knowledge resources and training materials.

Required Qualifications

• Demonstrated experience in network operations, including both wired and wireless environments. 
• Experience utilizing observability and monitoring tools (e.g., Datadog, Observe, or similar platforms). 
• Strong troubleshooting expertise, including developing and maintaining runbooks and technical documentation. 
• Foundational programming, scripting, and automation skills; ability to leverage automation to improve operational efficiency is required. 
• Working knowledge of cloud-based infrastructure, such as AWS or comparable platforms. 
• Significant operational experience with a proven ability to design, implement, and sustain clear, scalable processes that teams consistently follow.
• Strong cross-functional collaboration skills, with experience working across internal teams to resolve complex operational issues and achieve shared goals.

Preferred Qualifications

• Demonstrated business acumen, including the ability to connect reliability and operational efforts to measurable business and customer value.
• Experience translating technical reliability outcomes into clear customer-facing or executive-level value narratives.

Your Impact

As an RF Test Engineer, your work will be essential in ensuring that the wireless technologies in Axon's advanced products meet the highest performance, reliability, and compliance standards. Your hands-on expertise will drive the rigorous testing and optimization of RF systems that enable our cutting-edge body-worn cameras, vehicular systems, and connected devices. By leveraging your technical acumen and problem-solving skills, you will be instrumental in identifying and overcoming RF challenges, ensuring robust designs that operate seamlessly in diverse and demanding environments.

You will collaborate with cross-functional teams and global partners to verify and refine wireless designs, using state-of-the-art tools and methodologies. Your work will directly contribute to the development of reliable, high-performance solutions that serve Law Enforcement, Public Safety, and the communities they protect. Through your efforts, you will help deliver transformative technologies that empower public safety professionals and redefine industry standards.

What You’ll Do

• Design and implement test plans to evaluate the performance of wirelessly connected devices, ensuring they meet stringent product and regulatory requirements.
• Record RF test data and organize results, creating clear, actionable reports.
• Present findings and recommendations to cross-functional teams, enabling swift resolution of design challenges.
• Evaluate RF performance characteristics such as Total Radiated Power (TRP), Total Isotropic Sensitivity (TIS), and other over-the-air (OTA) metrics for cellular-enabled wireless devices using advanced equipment. (CMX500 and CMW500 in controlled chamber environments).
• Use instruments like spectrum analyzers and radio communication testers to assess conducted performance of wireless technologies, including LTE, 5G, Wi-Fi, Bluetooth, and GNSS.
• Support product field evaluations to validate RF performance under diverse real-world conditions, such as urban or rural environments
• As part of a collaborative team, investigate and debug issues such as poor sensitivity, low transmit power, or signal interference in wireless devices.
• Assist in the regulatory pre-certification and formal certification test efforts for hardware by preparing test samples, working closely with external test labs, troubleshooting issues, and ensuring successful completion of certification activities.
• Expand your knowledge of RF systems, testing methodologies, and certification standards while working closely with experienced engineers to develop your technical expertise and contribute to innovative designs.

What Your Bring

• Bachelor’s degree in Electrical Engineering, RF Engineering or similar discipline.
• Minimum of 3 years of hands-on embedded RF and wireless device testing experience
• Minimum of 3 years of wireless device test plan development for evaluating performance of various wireless interfaces against system and product requirements
• Solid understanding of basic RF principles and theory, familiar with basic RF technology circuitry stages and topologies.
• Experience characterizing RF components such as filters, switches, passives and signal paths.
• Experience testing modern RF hardware including multiband Wi-Fi, Bluetooth, Cellular (LTE, 5G FR1), and multi-constellation GNSS at the circuit, subsystem and device levels. Cellular experience is a must-have.
• High level of familiarity of cellular certification processes, test requirements, and test methods (PTCRB, CTIA, GCF, Carrier testing, etc), with hands on experience with device pretesting
• Familiarity of worldwide EMC and intentional radiator regulatory standards and test methods (FCC, CE, ETSI, etc). Hands on experience a plus.
• Proficient with hands-on operation of RF equipment such as RF communication testers (CMW, CMX, Litepoint), Network Analyzers, Spectrum Analyzers, RF power meters, Signal Generators, RF Test chambers
• Experience with collaborative RF debug at device and circuit level
• Familiarity reading electronics schematics, layout and mechanical drawings.
• Strong documentation and communication capabilities to effectively report test procedures, test results, and recommendations to the design team
• Motivated to operate independently, within cross-functional in-house design teams, and with external resources and test facilities.

Preferred Qualifications

• Familiar with Linux command line
• Experience with CMWrun test scripting tool

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And more...

JOIN AXON AND BE A FORCE FOR GOOD

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Our mission is to protect life.

We’re out to make the world a safer place by solving big problems and taking on the public safety challenges of our time. From our company's inception building TASER devices to a full suite of hardware and software solutions, we are focused on providing police agencies with state-of-the-art devices and services they need to successfully serve and protect us. In the next few years, we're going to eliminate the burden of paperwork in policing, so officers can increase the time they spend building relationships and serving in their communities. We’ll put video at the heart of police records so our justice system can get to the truth faster. And we won't stop innovating until the bullet is rendered obsolete.

It’s a big mission, but it’s one we’ll pursue relentlessly every single day.

Details:

Location: On-site 4 days per week at one of our US hubs (Scottsdale, Boston, San Francisco, Atlanta, or Seattle)

YOUR IMPACT

As a Senior RF Engineer II on the Wireless & Connectivity Center of Excellence (CoE) team, you will lead the design and development of advanced wireless connectivity solutions across Axon’s product portfolio — including Body-Worn Cameras, in-vehicle systems, wearables, and other next-generation platforms.

You will own RF architecture and implementation across a broad range of wireless technologies — from integration of Wi-Fi + Bluetooth combo modules to detailed chip-down cellular designs — spanning PCB layout, RF routing, matching networks, and antenna port optimization. Your deep expertise in LTE, 5G, Wi-Fi, Bluetooth, GNSS, and related wireless systems will be applied to hands-on design, validation, and performance optimization of mission-critical video and communications products serving law enforcement, public safety, and enterprise customers.

You will leverage your technical depth, disciplined engineering approach, passion for wireless innovation, and strong ownership mindset to deliver robust, high-performance designs that meet the demanding reliability and coexistence requirements of real-world public safety environments.

In addition to leading complex RF circuit designs, you will collaborate closely with cross-functional global engineering teams — spanning industrial design, hardware, firmware, mechanical, manufacturing, and regulatory — to deliver world-class products at scale. As a senior technical contributor, you will influence architectural decisions, drive best practices in RF design and validation, and mentor engineers to elevate the overall technical capability of the organization.

This role offers the opportunity to apply and expand your expertise while contributing to technologies that directly enhance public safety, operational effectiveness, and community trust.

WHAT YOU’LL DO

• Lead the RF design and integration of high-performance wireless subsystems for compact, battery-powered portable and vehicular products (drones, automotive-mounted systems, mobile devices, action cameras)
• Actively contribute to the hands on design and optimization of chip-down RF circuitry and integrated modules for technologies such as LTE, 5G, GNSS, Wi-Fi, and Bluetooth technologies, ensuring robust performance across complex multi-radio systems
• Own the RF system architecture and execution from concept through mass production, collaborating closely with cross-functional teams including electrical, mechanical, and software engineering
• Partner with antenna engineers to select, evaluate, and integrate antenna solutions—printed, PCB, or metal—into high-density product designs
• Conduct RF system debugging, interference mitigation, and receiver desense analysis to optimize real-world performance
• Drive PCB layout for RF integrity, performing detailed layout reviews and driving design recommendations to ensure optimal wireless performance
• Oversee technical deliverables from design partners, managing schedules and ensuring engineering quality throughout the product lifecycle
• Characterize, test, and validate RF performance using lab equipment such as spectrum analyzers, network analyzers, radio testers, and RF chambers
• Conduct real-world RF field testing to validate wireless performance, capture KPIs, and troubleshoot connectivity performance issues
• Translate product-level wireless performance requirements into actionable RF specifications and test plans
• Mentor junior engineers and contribute to building internal RF engineering best practices

What you’ll bring

• Minimum Bachelor’s degree in Electrical Engineering or a related engineering discipline
• 9–12+ years designing, integrating, and optimizing wireless RF solutions for battery-powered and vehicular embedded products deployed in real-world environments (e.g., drones, automotive-mounted systems, mobile devices, action cameras)
• 5+ years designing and integrating chip-down cellular RF circuits (e.g., LTE, 5G, Cat-4 and above)
• Demonstrated expertise in multi-transceiver wireless system architecture, RF circuit design, and system integration across 4G, 5G, multi-band Wi-Fi, Bluetooth, GNSS technologies as a minimum.
• Proven experience as a Lead embedded RF Engineer, personally driving RF architecture, schematic design, integration, debug, and validation from concept through mass production
• Proficient in providing technical oversight of RF design partners, including design reviews and ownership of day-to-day technical interactions
• Proven ability to own and drive multiple complex wireless projects, balancing architectural trade-offs, execution risk, and delivery timelines
• Strong cross-functional, system-level understanding of the challenges and trade-offs involved in the real-world integration of multiple RF transceivers within complex, high-density mobile, wearable, and vehicular embedded systems
• Significant practical experience with RF debugging, interference analysis, coexistence challenges, and receiver de-sense mitigation
• Strong hands-on proficiency with RF measurement equipment, characterization and test methodologies, and evaluation criteria required to ensure robust and reliable wireless performance
• Strong schematic design experience, preferably using Cadence / OrCAD
• Demonstrated ability to guide PCB layout for wireless designs, perform detailed layout reviews, and issue actionable design recommendations
• Solid understanding of antenna theory, antenna structures, selection trade-offs, and performance requirements within constrained embedded platforms
• Familiarity with industry standards and regional regulatory certification processes relevant to RF design (e.g., 3GPP, PTCRB, GCF, FCC, ETSI)
• Experience operating within global, cross-functional engineering teams, including mentoring and technical guidance of junior engineers
• Strong documentation, communication, and technical presentation skills

Preferred Experience

• Familiarity with Qualcomm RF chipsets, diagnostic and characterization tools (e.g., QXDM, QRCT, QCAT)
• Experience with antenna design and integration, including PCB, printed, or metal antenna implementations
• Experience using RF simulation and analysis tools to inform design trade-offs, performance prediction, and optimization

BENEFITS THAT BENEFIT YOU

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Hi, we're Oscar. We're hiring a Manager, Provider Process Design to join our Network Operations team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

You will work closely with a cross functional team of leaders, project managers, and Business Stakeholders to solve business problems related to internal processes. You will be responsible for identifying critical processes to the business, defining the business' requirements, process mapping and assessing the overall effectiveness and efficiency of the process, developing new or reengineering existing processes, and supporting implementation. This includes an E2E approach and direct ownership of the program being developed. You will help supportsour teams in driving a best-in-class, service-focused operation by designing and guiding the use of operational frameworks and ideologies.

You will report into the Director, Process Improvement.

Work Location: This position is based in our Tempe, Arizona office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Pay Transparency: The base pay for this role is: $105,818 - $138,886 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses.

Responsibilities:

• Be the example of the continuous improvement mindset, providing effective direction and influence, while demonstrating actual results of organizational behavior change in this area
• Demonstrate the proper approach with implementation of Continuous Improvement Tools both internal to the organization and aligned to industry standards and best practices
• Partner cross functionally with various leaders in all areas of the business to support the drive towards core operational improvements
• Utilize and implement programmatic frameworks and tools while adjusting your approach based on measured outcomes across simultaneous operating improvement projects
• Creating and sustaining foundational stability and ensuring scalability within your area of responsibility
• Use process improvement best practices, such and Lean and Six Sigma principles, to engineer/reengineer and implement consistent organizational processes and clear engagement models
• Provide clear context, in the form of BusinessRequirements Documents (BRDs), process maps, standard operating procedures and policy documents on what is being built and why it's being built.
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements:

• 4+ years of work experience in provider operations in a payer setting
• Experience and strong understanding of NCQA, CMS, NUCC requirements

• 3+ years of experience using data software such as google platforms, SQL, or other data analytics tools
• 3+ years of experience with end to end project management
• 3+ years of experience in designing and improving workflows as well as standing up accompanying operating and technical procedures
• 3+ years of experience working cross-functionally as a program ownership with vendor engagement and internal teams to achieve operational business objectives/KPIs/OKRs

Bonus points:

• Bachelor's degree in Engineering, Business Administration, or other related field
• Lean Six Sigma Green Belt certification or higher
• A bachelor's degree or 4+ years commensurate experience

Your Impact
Axon is the developer and manufacturer of conducted electrical weapons, body worn cameras, and digital evidence management solutions. By successfully applying technical solutions to age old problems in digital video capture, the Axon team has redefined public and private sector technology around the globe. We are a team of passionate and dedicated professionals who desire to disrupt our industry and protect life with our products. Axon is seeking a high-energy, results driven pre-sales sales engineer who thrives on pitching technology to leadership as well as support staff and end-users. This individual will play an instrumental role in accelerating our sales initiatives and must be a self-starter, who excels in a high-paced, evangelistic startup environment focused on Law Enforcement and the public safety space.

What You’ll Do
Location: Remotely from United States, travel up to 50% of time (Candidate must reside in the Central United States)
Reports to: Director, Sales Engineering

• Achieve mastery of all Axon technologies / products
• Use exceptional written and oral communication skills to lead business and technical presentations effectively
• Have technical conversations with IT departments, including CIOs, as well as channel partner leadership and technical stakeholders
• Set and manage expectations with customers and team members
• Provide 1st-level technical support throughout the pre-sales cycle for opportunities
• Remain organized and focused on removing sales obstacles through creativity and adaptation to rapidly changes circumstances
• Develop relationships with key partners for growth within their customer base
• Provide professional responses to customer RFPs / RFIs
• Effectively position the technology against competitive offerings
• Be responsible for representing the products, company values, and brand to customers and at field events such as industry and user conferences, tech summits, etc.
• Take ownership of the POC/Pilot process: Coordinate logistics across all stakeholders, assess customer requirements/objectives, and tailor POC tests and findings, accordingly, assist prospects with initial configuration and orientation
• Where possible, improve or develop technical documentation to ease understanding and customer or channel usage of our products and services
• Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering and Marketing teams
• Develop Statements of Work (SOW) for Professional Services necessary for binding quote
• Perform other duties and projects as assigned

What You Bring

• Willingness to travel up to 50%
• Educational background:
  • Associates degree in Engineering or Computer Science (or equivalent field), or 5+ years relevant experience.
• Professional background:
  • 5+years customer facing pre-sales or consulting background required
  • Experience selling SaaS based solutions
  • Experience in End User Compute or Cloud Computing preferred
  • Experience in networking, storage, virtualization, or related technologies
• Must have intellectual curiosity, humility, accountability and positive approach
• Basic knowledge or curiosity of security, IPsec, InfoSec, hacking and exploitation tools and methodologies.
• Basic knowledge of computer hardware, operating systems, and storage devices.
• Ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort.
• Requires the ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort.
• Strong presentation skills and presence, technical acumen, ability to simplify the complex, ability to work cross-functionally.
• Experience developing Statements of Work (SOW) or similar documents
• Intermediate knowledge of routing and switching methodologies, telecommunications, and Internet technologies.
• Basic knowledge of virtualization and cloud technologies
• Network and Telecommunication-specific professional certifications, such as but not limited to: CCNA, CCNP, ComTIA Network+, WCNA, etc..

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Your Impact
Axon is the developer and manufacturer of conducted electrical weapons, body worn cameras, and digital evidence management solutions. By successfully applying technical solutions to age old problems in digital video capture, the Axon team has redefined public and private sector technology around the globe. We are a team of passionate and dedicated professionals who desire to disrupt our industry and protect life with our products. Axon is seeking a high-energy, results driven pre-sales sales engineer who thrives on pitching technology to leadership as well as support staff and end-users. This individual will play an instrumental role in accelerating our sales initiatives and must be a self-starter, who excels in a high-paced, evangelistic startup environment focused on Law Enforcement and the public safety space.

What You’ll Do
Location: Remotely from United States, travel up to 50% of time (Candidate must be located in the Central region of the United States)
Reports to:  Director, Sales Engineering

• Achieve mastery of all Axon technologies / products
• Use exceptional written and oral communication skills to lead business and technical presentations effectively
• Have technical conversations with IT departments, including CIOs, as well as channel partner leadership and technical stakeholders
• Set and manage expectations with customers and team members
• Provide 1st-level technical support throughout the pre-sales cycle for opportunities
• Remain organized and focused on removing sales obstacles through creativity and adaptation to rapidly changes circumstances
• Develop relationships with key partners for growth within their customer base
• Provide professional responses to customer RFPs / RFIs
• Effectively position the technology against competitive offerings
• Be responsible for representing the products, company values, and brand to customers and at field events such as industry and user conferences, tech summits, etc.
• Take ownership of the POC/Pilot process: Coordinate logistics across all stakeholders, assess customer requirements/objectives, and tailor POC tests and findings, accordingly, assist prospects with initial configuration and orientation
• Where possible, improve or develop technical documentation to ease understanding and customer or channel usage of our products and services
• Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering and Marketing teams
• Develop Statements of Work (SOW) for Professional Services necessary for binding quote
• Perform other duties and projects as assigned

What You Bring

• Willingness to travel up to 50%
• Educational background:
  • Associates degree in Engineering or Computer Science (or equivalent field), or 5+ years relevant experience.
• Professional background:
  • 5+years customer facing pre-sales or consulting background required
  • Experience selling SaaS based solutions
  • Experience in End User Compute or Cloud Computing preferred
  • Experience in networking, storage, virtualization, or related technologies
• Must have intellectual curiosity, humility, accountability and positive approach
• Basic knowledge or curiosity of security, IPsec, InfoSec, hacking and exploitation tools and methodologies.
• Basic knowledge of computer hardware, operating systems, and storage devices.
• Ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort.
• Requires the ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort.
• Strong presentation skills and presence, technical acumen, ability to simplify the complex, ability to work cross-functionally.
• Experience developing Statements of Work (SOW) or similar documents
• Intermediate knowledge of routing and switching methodologies, telecommunications, and Internet technologies.
• Basic knowledge of virtualization and cloud technologies
• Network and Telecommunication-specific professional certifications, such as but not limited to: CCNA, CCNP, ComTIA Network+, WCNA, etc..

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices