UX Designer Jobs in Atlanta.
All active UX Designer roles based in Atlanta.
Pick a job to read the details
Tap any role on the left — its description and apply link will open here.
The Position
CallRail is seeking a curious and adaptable Product Designer to join one of our Core Products teams. In this role, you'll work on the features and flows that sit at the heart of the CallRail platform—across integrations, billing, and attribution—designing experiences that are clear, reliable, and genuinely useful for small businesses.
You'll be embedded across our integrations, billing, and attribution teams, partnering closely with Product Managers, engineers, and fellow designers to solve real customer problems and ship great work. We lean heavily into AI tools like Gemini and Claude as part of how we design and prototype—you'll be expected to use them throughout your process, from early exploration through handoff.
This role is a great fit for someone who brings a positive, inquisitive attitude above all else, loves to prototype and experiment quickly, and is energized by a team that invests in your growth and celebrates your success.
What You’ll Do
- Design intuitive user flows, interfaces, and rapid prototypes for integrations, billing, and attribution—crafting experiences that are clear, reliable, and easy to act on for small business users
- Partner with Product Managers and Engineers during discovery to understand customer needs, explore solutions, and test early concepts
- Translate complex product capabilities—integrations, billing logic, attribution data—into experiences that feel approachable, transparent, and easy to use
- Participate in customer research, usability testing, and feedback sessions to inform design decisions
- Own design execution for features and initiatives—from wireframes and interactive prototypes to high-fidelity designs and developer handoff—while working within a dynamic, evolving SDLC and leaning into AI tools like Gemini and Claude to accelerate your process and push the quality of your work
- Contribute to shared design system and best practices for complex product areas like integrations, billing, and data attribution—helping establish consistency and clarity across the platform
- Collaborate within a cross-functional product squad and participate in the broader design team through critiques, design system contributions, and workshops
- Bring flexibility and adaptability to shifting priorities, welcome ambiguity, and carry positive energy through change
What You’ll Bring
- 3+ years of experience as a Product Designer, preferably in B2B SaaS or data-driven products.
- Experience designing for marketing analytics, attribution, or advertising platforms—particularly around data visualization, funnel reporting, or multi-channel campaign insights—is a strong plus.
- Hands-on comfort (or genuine excitement) using AI tools like Gemini and Claude to accelerate your design and prototyping workflow; experience designing complex B2B product areas like integrations, billing, or marketing attribution is a plus
- A user-centered mindset and experience applying design thinking to real customer problems
- Proficiency in Figma, including prototyping and working with design systems
- Experience conducting or supporting usability testing and using qualitative and quantitative insights to iterate on designs
- Clear communication skills and the ability to collaborate effectively with Product, Engineering, and Design partners
- A foundational understanding of how web applications work, and curiosity about the underlying systems—APIs, billing logic, data pipelines—that power the products you’ll be designing
- Most importantly: a genuinely positive, curious attitude. You bring energy and enthusiasm to your team, stay open to feedback, and find joy in learning and solving problems together. A collaborative, low-ego mindset and solutions-oriented approach to change are essential.
Career Growth at CallRail
CallRail genuinely invests in the growth and success of our people. We support a clear Individual Contributor (IC) design career path where Product Designers grow by increasing the scope, complexity, and impact of the problems they solve. You'll have strong support, mentorship, and opportunities to take on greater ownership over time—progressing toward a Senior Product Designer role as you build depth in craft, research, and systems thinking.
Why CallRail Design?
At CallRail, Product Designers are active collaborators in shaping great customer experiences. We're a team that leads with positive energy, celebrates curiosity, and believes flexibility makes us stronger. You'll work alongside UX-minded Product Managers, experienced engineers, and a design team that values feedback, learning, and continuous improvement—and that genuinely wants to see you grow and succeed.
Ready to apply?
Apply to CallRailWho we are:
Who you are:
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Senior Product Designer who will play a critical role in driving user-centered design, leading initiatives from initial discovery through to implementation. This role will focus specifically on our MyGeotab platform, a complex customer management tool for billing, device management, returns, and support tickets. You will need to work with vast amounts of data and interact with multiple different user personas. If you love technology, and are keen to join an industry leader — we would love to hear from you!
What you'll do:
As a Senior Product Designer, your key area of responsibility will be contributing to the product design vision, collaborating with the design team, and working with other designers to simplify complexity and build features that customers are asking for. You will need to work closely with cross-functional teams including Product Management, Product Ops, Development, Customer Success, and Data Science to lead discovery and research, focusing on creating and evolving user personas and journey maps to define and optimize the customer management experience within the platform.
To be successful in this role you will be a self-starter and a strong storyteller with great initiative who emphasizes design as a strategic asset to help improve the organization's design capabilities. In addition, the successful candidate will have strong analytical and systematic design skills with an ability to identify needs, develop effective solutions, and manage projects through completion. The successful candidate will also be able to manage multiple timelines and contrasting priorities to ensure timely results.
How you'll make an impact:
-
Responsible for driving design initiatives in cross-functional teams, promoting cross-functional collaboration and ensuring the seamless integration of design solutions throughout the product development lifecycle.
- Take a proactive role in identifying opportunities to enhance design capabilities and effectiveness, initiating improvements in design methodologies, tools, and workflows to optimize efficiency and deliver exceptional user experiences.
- Lead efforts in building and maintaining a scalable component library, ensuring consistency across the product and regularly updating documentation to reflect design system changes.
- Conduct research, user testing, and analysis to gain deep insights into user behaviors, preferences, and pain points, guiding the development of user-centered design solutions.
-
Take responsibility for knowledge sharing within the design team, mentoring and supporting junior designers to foster their professional growth and excellence.
-
Advise manager on user-centric design principles and best practices, ensuring that design solutions align with user needs and industry standards.
-
Gather requirements and align design efforts with business objectives, actively seeking opportunities to improve the overall product experience.
- Stay up-to-date with industry trends, emerging technologies, and design best practices, continuously evolving design skills and knowledge.
- Advise on design concepts and communicate ideas effectively to stakeholders, presenting design solutions and justifying design decisions based on user research and data.
- Work independently with developers and product managers to ensure the successful implementation of design solutions, providing guidance and support throughout the development process.
What you'll bring to the role:
-
3-5 years of relevant industry experience, with a preference for candidates on the higher end of that spectrum.
- Proficiency in UI design and collaborative tools including Figma, Figmake, Figjam (or equivalents), and familiarity with AI-assisted design tools like Claude Code, Lovable, or UX Pilot.
- Deep knowledge of product design and design systems, including the ability to create, maintain, and scale component libraries and documentation.
-
Experience in the user-centered design process, from conducting research and facilitating workshops to high-level design strategy and implementation.
- Strong technical competence with tools like Google Suite and a working understanding of front-end development (React, HTML, CSS) to collaborate effectively with engineering.
-
Excellent communication skills with the ability to tell stories and communicate complex ideas/goals to stakeholders across all levels of the organization.
-
Must have the flexibility to travel (USA and Europe).
Why job seekers choose Geotab:
Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program
*The above are offered to full-time permanent employees only
How we work:
Other employment statements:
Geotab will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at careers@geotab.com. Geotab provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Geotab complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Geotab expressly prohibits any form of workplace harassment or discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Geotab's employees to perform their job duties may result in discipline up to and including discharge. If you would like more information about our EEO program or wish to file a complaint, please contact our EEO officer, Klaus Boeckers at HRCompliance@geotab.com. For more details, view a copy of the EEOC's Know Your Rights poster. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to read our Privacy Notice.The annual base salary for this position is the expected annual salary for this role, and may be subject to change. Geotab offers various perks and benefits and other compensation components that an individual may be eligible for. The actual base salary for this position depends on a variety of factors such as but not limited to skills, qualifications, education and overall experience, including the location the applicant lives while performing the job. This also includes equity with other team members and alignment with local market data. All offers of employment are contingent upon proof of eligibility to work and the individual's ability to pass a background check.
Ready to apply?
Apply to Geotab
Senior Product Designer, Fleet Experience
Share this job
Who we are:
Who you are:
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Senior Product Designer who will play a critical role in driving user-centered design, leading initiatives from initial discovery through to implementation. This role will focus specifically on our MyGeotab platform, a complex customer management tool for billing, device management, returns, and support tickets. You will need to work with vast amounts of data and interact with multiple different user personas. If you love technology, and are keen to join an industry leader — we would love to hear from you!
What you'll do:
As a Senior Product Designer, your key area of responsibility will be contributing to the product design vision, collaborating with the design team, and working with other designers to simplify complexity and build features that customers are asking for. You will need to work closely with cross-functional teams including Product Management, Product Ops, Development, Customer Success, and Data Science to lead discovery and research, focusing on creating and evolving user personas and journey maps to define and optimize the customer management experience within the platform.
To be successful in this role you will be a self-starter and a strong storyteller with great initiative who emphasizes design as a strategic asset to help improve the organization's design capabilities. In addition, the successful candidate will have strong analytical and systematic design skills with an ability to identify needs, develop effective solutions, and manage projects through completion. The successful candidate will also be able to manage multiple timelines and contrasting priorities to ensure timely results.
How you'll make an impact:
-
Responsible for driving design initiatives in cross-functional teams, promoting cross-functional collaboration and ensuring the seamless integration of design solutions throughout the product development lifecycle.
- Take a proactive role in identifying opportunities to enhance design capabilities and effectiveness, initiating improvements in design methodologies, tools, and workflows to optimize efficiency and deliver exceptional user experiences.
- Lead efforts in building and maintaining a scalable component library, ensuring consistency across the product and regularly updating documentation to reflect design system changes.
- Conduct research, user testing, and analysis to gain deep insights into user behaviors, preferences, and pain points, guiding the development of user-centered design solutions.
-
Take responsibility for knowledge sharing within the design team, mentoring and supporting junior designers to foster their professional growth and excellence.
-
Advise manager on user-centric design principles and best practices, ensuring that design solutions align with user needs and industry standards.
-
Gather requirements and align design efforts with business objectives, actively seeking opportunities to improve the overall product experience.
- Stay up-to-date with industry trends, emerging technologies, and design best practices, continuously evolving design skills and knowledge.
- Advise on design concepts and communicate ideas effectively to stakeholders, presenting design solutions and justifying design decisions based on user research and data.
- Work independently with developers and product managers to ensure the successful implementation of design solutions, providing guidance and support throughout the development process.
What you'll bring to the role:
-
3-5 years of relevant industry experience, with a preference for candidates on the higher end of that spectrum.
- Proficiency in UI design and collaborative tools including Figma, Figmake, Figjam (or equivalents), and familiarity with AI-assisted design tools like Claude Code, Lovable, or UX Pilot.
- Deep knowledge of product design and design systems, including the ability to create, maintain, and scale component libraries and documentation.
-
Experience in the user-centered design process, from conducting research and facilitating workshops to high-level design strategy and implementation.
- Strong technical competence with tools like Google Suite and a working understanding of front-end development (React, HTML, CSS) to collaborate effectively with engineering.
-
Excellent communication skills with the ability to tell stories and communicate complex ideas/goals to stakeholders across all levels of the organization.
-
Must have the flexibility to travel (USA and Europe).
Why job seekers choose Geotab:
Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program
*The above are offered to full-time permanent employees only
How we work:
The annual base salary for this position is the expected annual salary for this role, and may be subject to change. Geotab offers various perks and benefits and other compensation components that an individual may be eligible for. The actual base salary for this position depends on a variety of factors such as but not limited to skills, qualifications, education and overall experience, including the location the applicant lives while performing the job. This also includes equity with other team members and alignment with local market data. All offers of employment are contingent upon proof of eligibility to work and the individual's ability to pass a background check.
Ready to apply?
Apply to Geotab
Senior Product Designer, Tactical Reconnaissance & Strike
Share this job
Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.
ABOUT THE TEAM
The centralized Software Product Design & Research team serves as the connective tissue across Anduril's ecosystem of software experiences – ensuring that products and workflows scale thoughtfully across platforms, mission types, and domains. You will join the central team as a mission product designer – deployed to support Anduril's Tactical Reconnaissance & Strike organization alongside another designer focused in this domain. Together, you will own the design direction for mobile and web experiences that enable tactical operations, working closely with specialized stakeholders including autonomous systems engineers, product managers, and end users in mission-critical environments. As part of the central team, you'll maintain full access to the broader design community for critique, collaboration, and knowledge sharing while building deep expertise in a specialized operational domain that has immediate real-world impact.
WHAT YOU'LL DO
- Own mobile-first product experiences for tactical operations alongside web-based workflows from discovery to delivery – leveraging established [tactical] mobile conventions as a foundation while identifying opportunities to redefine interaction patterns based on validated user needs.
- Lead discovery and validation through direct engagement with end users in operational contexts and collaborative workshops with stakeholders; synthesize findings into design decisions that demonstrably improve mission-critical workflows in a fast-paced environment where speed to deployment is essential.
- Proactively identify design opportunities with minimal direction, defining what needs to be designed and driving work forward autonomously – balancing near-term delivery needs with system-level thinking across interconnected workflows.
- Shape how product design integrates with engineering & product management through close collaboration, iterative prototyping, and hands-on implementation guidance.
- Ensure your work is easy to follow through strong narrative skills, journey maps, user workflows, high fidelity mockups, and detailed documentation rigor.
- Partner with our design systems team to evolve the underlying platform through your work at the edge.
REQUIRED QUALIFICATIONS
- 5+ years of experience in product design, UX, or HCI, with a proven ability to execute high-craft, technically informed solutions.
- Proven experience designing mobile-first product experiences with deep understanding of mobile interface patterns, constraints, and interaction paradigms.
- Self-directed work style with demonstrated ability to operate autonomously – identifying gaps, defining scope, and driving design forward without constant direction.
- Experience designing for operational or tactical contexts where workflows require precision, speed, and clarity under time-sensitive conditions.
- Deep expertise in visual and interaction design with ability to craft elegant solutions for complex workflows; portfolio demonstrating high attention to detail.
- Systems thinking mindset, capable of mapping workflows across multiple user types and operational contexts.
- Strong prototyping skills to drive clarity in decision-making.
- Ability to communicate the "why" behind design decisions; work demonstrating having navigating complex stakeholder requirements across engineering, product, and business teams.
- No prior defense experience necessary – we are looking for designers who can bring diverse perspectives to hard problems.
PREFERRED QUALIFICATIONS
- Experience designing for provisioning and configuration at scale – creating workflows that ensure consistency, minimize errors, and provide clear visibility across operational states.
- Track record of delivering high-quality design work against firm deadlines in fast-paced, mission-critical environments where priorities shift rapidly and ambiguity is the norm.
- Experience working within established design systems while contributing thoughtful extensions for domain-specific needs.
- Experience leading user research sessions including customer discovery, usability testing, and synthesis of complex feedback loops.
- Facilitation skills to lead workshops, guide cross-functional alignment, and strategic decision-making.
- Familiarity with designing for constrained or high-stakes / safety critical environments (e.g., industrial, aerospace, or defense systems).
- Must be eligible to obtain and maintain a U.S. TS clearance.
The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including:
Benefits
At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you’re supported in health, recovery, and whatever comes next. For more information, Explore Our Benefits.
Protecting Yourself from Recruitment Scams
Anduril is committed to maintaining the integrity of our Talent acquisition process and the security of our candidates. We've observed a rise in sophisticated phishing and fraudulent schemes where individuals impersonate Anduril representatives, luring job seekers with false interviews or job offers. These scammers often attempt to extract payment or sensitive personal information.
To ensure your safety and help you navigate your job search with confidence, please keep the following critical points in mind:
-
No Financial Requests: Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process. Our legitimate recruitment is entirely free for candidates.
- Please always verify communications:
- Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an
@anduril.comaddress. - Via Agency Partner: If contacted by a recruiting agency for an Anduril role, their email will clearly identify their agency. If you suspect any suspicious activity, please verify the agency's authenticity by reaching out to contact@anduril.com.
- Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an
-
Exercise Caution with Unsolicited Outreach: If you receive any communication that appears suspicious, contains grammatical errors, or makes unusual requests, do not engage. Always confirm the sender's email domain is @anduril.com before providing any personal information or clicking on links.
-
What to Do If You Suspect Fraud: Should you encounter any questionable or fraudulent outreach claiming to be from Anduril, please report it immediately to contact@anduril.com. Your proactive caution is invaluable in protecting your personal information and upholding the security and trustworthiness of our recruitment efforts.
Data Privacy
To view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/.
By submitting your application, you consent to Anduril Industries using a third-party service provider to conduct pre-employment risk, integrity, and due diligence screening and assessing potential risks as part of your application process. This third-party service provider provides risk-intelligence services that may include analysis of sanctions and watchlists, adverse media, public-record information, and other lawful open-source or commercial data sources. This third-party service provider does not act as a consumer reporting agency. Use of this provider helps to ensure compliance with applicable laws and protect technology, intellectual property, and organizational security.
Ready to apply?
Apply to Anduril Industries
PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization.
PagerDuty is seeking a Principal Product Designer to join our diverse, customer-focused team! As Principal Product Designer, you will join our UX team and lead design strategy for our AI and Automation team, partnering with senior leadership, product management, engineering, and data science teams. You will define the vision and execution for how AI agents, automation workflows, and intelligent insights are experienced across the PagerDuty Operations Cloud, ensuring our AI capabilities are intuitive, trustworthy, and transformative for technical operations teams. This is an exciting opportunity to pioneer the future of AI-driven operations at scale, shaping how thousands of organizations leverage autonomous agents and intelligent automation to prevent incidents, accelerate resolution, and improve operational resilience. The ideal candidate has deep expertise in AI/ML product design, a track record of leading design for complex technical products, and a passion for making cutting-edge technology accessible and valuable to practitioners.
If you live in the Atlanta or Greater Atlanta area, this role is expected to come into our Atlanta office 2 days a week, so you can thrive in your new role and fully embrace being a Dutonian!
KEY RESPONSIBILITIES
- Define and drive the design vision for PagerDuty's AI and automation capabilities, including AI agents
- Lead cross-functional collaboration with AI/ML engineers, product managers, and data scientists to translate complex AI capabilities into intuitive, trustworthy user experiences
- Establish design principles and patterns for AI transparency, explainability, and user control that build confidence in autonomous and semi-autonomous systems
- Mentor and guide designers across the organization on AI/UX best practices, fostering a culture of innovation and excellence
- Conduct strategic research to understand how technical teams adopt and trust AI-driven recommendations, automation, and insights in mission-critical contexts
- Partner with product leadership to shape the AI and automation roadmap, balancing innovation with user needs and technical feasibility
- Represent design in executive-level discussions and contribute to company-wide AI strategy and product positioning
BASIC QUALIFICATIONS
- 10+ years of experience in product design, UX design, or interaction design with a focus on complex technical products
- 3+ years of experience designing for AI/ML products, intelligent systems, automation platforms, or data-driven applications
- Demonstrated experience leading design strategy and influencing product direction
- Portfolio showcasing expertise in AI/UX, conversational interfaces, automation design, or intelligent agent experiences
PREFERRED QUALIFICATIONS
- Experience designing for developer tools, DevOps platforms, or technical operations products
- Deep understanding of AI/ML concepts including LLMs, generative AI, predictive models, and agentic systems
- Track record of establishing design systems, frameworks, or principles that scale across product teams
- Strong thought leadership through speaking, writing, or contributing to the design community
- Experience working in high-growth SaaS or enterprise software companies with complex technical audiences
The base salary range for this position is 161,000 - 270,600 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location.
The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
Hesitant to apply?
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts!
Where we work
PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:
Location restrictions:
Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia
Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
Candidates must reside in an eligible location, which vary by role.
How we work
Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.
What we offer
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.
Your package may include:
- Competitive salary
- Comprehensive benefits package
- Flexible work arrangements
- Company equity*
- ESPP (Employee Stock Purchase Program)*
- Retirement or pension plan*
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
- Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
- Paid volunteer time off: 20 hours per year
- Company-wide hack weeks
- Mental wellness programs
*Eligibility may vary by role, region, and tenure
About PagerDuty
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses
PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site and @pagerduty on Instagram.
Additional Information
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
Ready to apply?
Apply to PagerDuty
Who we are:
Who you are:
We are always looking for amazing talent who can contribute to our growth and deliver results! We are seeking a Program Experience Designer, People Operations — a rare blend of learning designer, experience architect, and AI practitioner who sits at the intersection of how people learn and how technology can make that learning exceptional.
You are not a pure instructional designer and you are not a pure technologist. You are the person in between: someone who understands the science of how adults learn, designs experiences that respect the learner’s time and context, and knows how to use AI to build programs that are smarter, faster to scale, and genuinely personalized. You bring a user experience mindset to everything you build — because you know that a learning program is only as good as the experience of going through it.
In this role, you will be a key contributor to one of the most significant transformations underway in Geotab’s People Operations function: reimagining how we onboard talent and develop leaders globally. The future of these programs is AI-driven, customized to each learner’s role, region, and experience level — and you will help build it. You thrive in ambiguity, prototype quickly, and care deeply about measurable outcomes over aesthetic polish.
What you'll do:
As a Program Experience Designer, People Operations, your key area of responsibility will be shifting HR programs from one-size-fits-all delivery to customized, AI-enhanced learning journeys. You will be responsible for designing adaptive learning architectures, creating modular content structures, and developing continuous learning touchpoints that support new hires and leaders. You will also need to provide regular status reports to key partners to ensure the project is on time and meeting expectations. You will need to work closely with People Operations, HR Business Partners, subject matter experts, and cross-functional stakeholders to translate learning needs into business solutions.
To be successful in this role you will be a self-starter who thrives in ambiguity, prototypes quickly, and brings a user experience mindset to everything you build. In addition, the successful candidate will have strong analytical and project management skills with an ability to identify needs, develop effective solutions, and manage multiple programs simultaneously. The successful candidate will also be able to manage multiple timelines and contrasting priorities to ensure timely results.
How you'll make an impact:
-
Play a hands-on role in reimagining HR programs including global onboarding, leadership experience and more. Focus on shifting programs from a one-size-fits-all delivery to customized, AI-enhanced learning journeys tailored to each learner’s role, region, seniority, and prior experience.
-
Design adaptive learning architectures that sequence and personalize content dynamically — so a tenured industry professional and a new graduate have meaningfully different experiences within the same program.
-
Extend the impact of onboarding beyond the first week, building continuous learning touchpoints that support new hires through their first 90 days and beyond.
-
Design leadership development experiences that meet leaders where they are — building programs that adapt to individual growth areas, deliver just-in-time coaching resources, and scale across Geotab’s global teams without sacrificing quality or relevance.
-
Apply adult learning principles and instructional design frameworks to build programs that are engaging, appropriately challenging, and structured for long-term retention.
-
Design end-to-end learner journeys — from needs analysis and outcome definition through content architecture, experience flow, and assessment — with the learner’s perspective at the center of every decision.
-
Bring a UX mindset to program design: map learner states, identify friction points, prototype and test experiences before full build, and iterate based on real usage data.
-
Develop modular, composable content structures that can be personalized, sequenced adaptively, and updated without requiring a full redesign.
-
Use AI tools to design, generate, and enhance learning content — from drafting scenario-based modules and knowledge checks to building conversational learning experiences and adaptive learning paths.
-
Leverage AI to create truly customized learner experiences at scale: personalizing content delivery based on role, region, prior knowledge, and real-time performance data.
-
Evaluate and recommend AI learning tools and platforms, with the ability to distinguish genuine capability from vendor hype — and the judgment to know when to build versus buy.
-
Stay current on AI developments in the learning and HR tech space and translate emerging capabilities into practical enhancements to Geotab’s programs.
-
Partner with People Operations, HR Business Partners, subject matter experts, and cross-functional stakeholders to identify learning needs and translate them into well-designed programs and business solutions.
-
Build frameworks, templates, and playbooks that help the broader People Ops team adopt new design methods and AI-enhanced tools independently over time.
-
Facilitate working sessions to surface tribal knowledge, align on learning outcomes, and ensure programs reflect Geotab’s culture and values across all regions.
-
Ensure programs are globally ready — designed for cultural adaptability and regional compliance from the start, not retrofitted after the fact.
-
Define success metrics that go beyond completion rates — measuring time-to-productivity, learner confidence, knowledge retention, manager satisfaction, and behavioral change.
-
Instrument programs to capture meaningful data on what is working and where learners are struggling.
-
Conduct regular program reviews and share actionable insights with stakeholders and leadership.
What you'll bring to the role:
-
3–5 years of experience in instructional design, learning experience design, or program development within a People, HR, or L&D function.
-
Strong foundation in adult learning principles, competency-based development, and experience design — you can articulate why you made every design decision.
-
Demonstrated experience applying UX thinking to learning: learner journey mapping, experience prototyping, usability testing, and iteration based on feedback and data.
-
Hands-on experience building with AI tools — you have used AI to design, build, or meaningfully enhance learning programs, not just discuss the possibility.
-
Proven ability to manage multiple programs simultaneously in a fast-paced, ambiguous environment, balancing quality with speed to impact.
-
Strong facilitation and stakeholder management skills — you can run a needs analysis session, align on outcomes, and navigate competing priorities without losing the thread.
-
Experience designing for global, multicultural audiences with an understanding of regional compliance, localization requirements, and cross-cultural learning nuance.
-
Comfort working with learning data — you know what to measure and how to use it to make programs better.
-
Experience with AI tools such as Gemini, Codex, Sonnet, and Claude Code
-
Experience with AI learning platforms, adaptive learning systems, conversational learning design, or AI coaching tools.
-
Familiarity with learning management systems (Absorb) and how to design within their constraints and capabilities.
-
Background in UX design, service design, or human-centered design — formal or self-taught.
-
Knowledge of learning analytics frameworks and how to connect learning data to business outcomes.
-
Post-secondary Diploma/Degree in Instructional Design, Learning Sciences, Organizational Development, Human Resources, UX Design, or a related field, or equivalent work experience.
Why job seekers choose Geotab:
Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program
*The above are offered to full-time permanent employees only
How we work:
Other employment statements:
Geotab will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at careers@geotab.com. Geotab provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Geotab complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Geotab expressly prohibits any form of workplace harassment or discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Geotab's employees to perform their job duties may result in discipline up to and including discharge. If you would like more information about our EEO program or wish to file a complaint, please contact our EEO officer, Klaus Boeckers at HRCompliance@geotab.com. For more details, view a copy of the EEOC's Know Your Rights poster. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to read our Privacy Notice.Ready to apply?
Apply to Geotab